Sky Outage in Barry, Vale of Glamorgan, Wales

@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

@ChristianFish3 @SkyHelpTeam Mine is down. In city centre

@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

@KeeperSteve @SkySports City last season wasn't as bad as you this season, you keep losing and drawing to like EVERY TEAM

@SkySports If you really want to support women's sports, start highlighting the fact that men who identify as women are now oppressing biological women in women's sports by competing against them even though they're biologically men.

@KennaughMark @SkySports Mate, shut up. You're just talking **** now

@SkySports What a terrible advert for the PL that is.

@SkyUK I need info on this sky buddy app as I want to add it to my subscription but nothing on the website and can't get through on the phone? #help

@SkySportsPL @SkySports Awful finish from a truly awful footballer

@SkyHelpTeam are there any issues in NE23. can't get on broadband.

@SkyHelpTeam I'm trying to add Sky Sports Arena to my account, no option online help please

@steverodz The problem is if anyone beats them then they are in crisis or it was a dodgy decision to win it. As soon as @SkySports won the contract we were doomed..they have bigger fan bases so they sell more subscriptions and newspapers. We dont stand a chance and never have

@GrahamRoberts4 @SkySports All sky pundits can do one, they're awful. Can't stand Keane or Souness and if I never hear Neville's voice again, it will be too soon.