Sky Outage Report in Panteg, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (2%)
-
E-mail (2%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Blackwood, Ynysddu, Newport, Cwmbran, Treharris, Pontypool, Caerphilly, Usk, Abergavenny, Abertillery and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Hengoed |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
-
suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
-
Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
-
Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
-
Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
-
Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
-
Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
-
jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
-
Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
-
Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
-
🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
-
Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
-
Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
-
Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
-
Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
-
Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
-
captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ché Gannarelli
(@CGannarelli) reported
@SkyHelpTeam I mean, seriously! Broadband has become a basic utility. To not have it during the one and only lockdown Christmas break is as complete a failure of service as can be imagined. #skydown #skyoutage
-
Gervo
(@Gervouk) reported
Is it me or just a coincidence that @SkyUK goes down when the footie is on @PrimeVideo. Lol hahaha @SkyHelpTeam any update on when it will be back up and running #skydown #skybroardband #skyoutage
-
Sam Ross
(@SammiRKP) reported
@SkyHelpTeam I have no internet connection but my hub says I have please help
-
Stefan Ashley Clarke
(@stefanashley1) reported
So #skybroadband isn’t working at all. We have a total blackout in our gaff of internet. Is this some sort of joke or something @SkyHelpTeam We enter tier 4 so we can’t leave our homes and now you mess up our internet.
-
Michael Hilliar
(@michael_hilliar) reported
@SkyHelpTeam East Devon has also gone down as well now. We had a problem about an hour ago but it sorted itself. Looks like someone pulled out the wrong wire!!
-
tj66
(@tj6665382892) reported
@SkyHelpTeam hi I know there’s a national problem, it’s really annoying is there any information that could be useful at all (for us our middle light comes and goes) I hope you can fix this soon
-
Niall Burke
(@leoniall) reported
@SkyHelpTeam Hopping MAD!!!🤬🤬 when are ya gonna fix this problem??
-
Khadeer Hussain
(@KhadeerHussain) reported
@SkyHelpTeam Can’t believe how far Sky have fallen. We’re always reliable and dependable. Have had constant issues with Sky this year. When the contract is over I’d be looking for a new provider. This is not acceptable.
-
Shiv Shetty
(@ShlvShetty) reported
@SkyHelpTeam no internet connection! Online help not working either.. what’s going on?
-
Boca
(@Boca1965) reported
@SkyHelpTeam They'll never give a resolution timeline. Every time it's "we'll fix it shortly" but "shortly" in Sky terms is at least 3 months.