Sky Outage Report in Panteg, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (14%)
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TV (10%)
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Phone (6%)
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Total Blackout (4%)
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E-mail (3%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Bargoed, Hengoed, Newport, Treharris, Blackwood, Caerphilly, Abergavenny, Cwmbran, Abertillery, Tredegar and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Bargoed |
Internet | |
| Hengoed |
Internet | |
| Cardiff |
Phone | |
| Newport |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Linzi
(@LinziRose_x) reported
@SkyHelpTeam Internet seems to be back on now.... But the line test kept failing because there was a fault with the service. Since I have been sent a new hub, the Internet has been shocking
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Wayne Bird
(@birdmanWl) reported
@SkySports That should read, player walks to confront ref, bottles it because he’s a little weasel. Ref laughs down at him.
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Mike Cartlidge
(@mcartlidge9) reported
@SkySports and @BBCSport are reporting a referree threatening a player but ignoring the little midget giving the ref a load of ****. Good on the referee, the little **** Judge backed down pretty quick
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Nahian Says...
(@NahianK) reported
@SkyUK The broadband, phone and TV have been down since 10am... Not great when we are working from home and relying on you! And for some reason my sky mobile is not allowing me to even tether! This is not on! #sky #merton #wimbledon
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lowkeyayo
(@2get2you) reported
@Sam_JRM @SkySports When the referees need to also do the right thing. No one likes to give their all, train hard only to be let down by one man with a whistle to rob them without doing his job correctly. Not fair and it’s wrong
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James Carter
(@indejames) reported
@SkySports Terrible dive then has the cheek to **** off the ref! Good on you ref
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Ryan Hughes
(@Ryan77Hughes) reported
@SkySports When Collina did it, everyone loved him but apparently now it's not acceptable. I have no issue with refs being stronger, after all the players show them zero respect every week
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Mark Prince
(@princey_prince) reported
Unbelievably poor poor service from @SkyUK. No broadband since 4th February and constantly getting fobbed off by text message cancelling the engineer. Today is the 4th time someone has cancelled @SkyHelpTeam - SHAMBLES 😡
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RYAN0788🦊
(@RyanJF0788) reported
@bantammad95 @pastymuncher86 @SkySports Frig them. I’m more worried about Betty running her cob shop down the road than them corrupt frauds.
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BoxingMad
(@BoxingMad4) reported
@London_TomC @SkyHelpTeam Same issue SW19