Sky Outage Report in Panteg, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Panteg, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Panteg, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Caerphilly, Blackwood, Cardiff, Abertillery, Cwmbran, Hengoed, Bargoed and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Wi-fi | |
| Caerphilly |
Internet | |
| Blackwood |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Panteg, Wales
Latest outage, problems and issue reports in Panteg and nearby locations:
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
-
Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
conor
(@imukonaa) reported
@SkyHelpTeam Seems it's a range issue all of a sudden
-
Tim Musgrove
(@timmuz50337) reported
The @primevideosport app working perfectly through PS4 but constant issues through @SkyHelpTeam Sky Q app. Is this common? Teething problems I guess?
-
luke
(@lukejneal04) reported
@Daelos @SkyHelpTeam Getting same problem to in the Newport South Wales Area really slow throughout the hole day
-
Scott Church
(@ScottTheCyclist) reported
@SkyHelpTeam Called the number when I got home from work. On hold for half hour. First guy could help. Transferred me. Hold for another half hour, Second guy put me through to another department that wasn't even open and I was hung up on. At what point is calling up any use to me?
-
Kj
(@k30evc) reported
@SkySports Do they actually watch the game? It's an absolute **** show. Clueless muppet
-
Mick Hart
(@mickhart76) reported
@SkyHelpTeam Hi.. can you help me. Got SkyQ and it takes ages to download and be able to watch anything on catch up. Am I doing something wrong?
-
Joe Stevens
(@Joe_stevens93) reported
@SkyHelpTeam I work with fibre broadband I know what happening the router is not giving out the correct speeds I have had your services for over a year now and I have had a constant 66mgbs on all my devices and now 3mgbs it’s not on and not been called back I will now need to log a complaint
-
Amy Gooding
(@amy_good123turk) reported
@SkyHelpTeam my kids want to to watch the Santa Claus movie, should be free but coming up as £9.99? #help #skyvip
-
George Still
(@Synthespian_) reported
@SkyHelpTeam But appreciate the response. It does however show the problem when you want to use a service but the problem could easily be elsewhere. I'm not going to get all three companies on a phone together. And ultimately it's about proving "what the device sees" not the rest of it.
-
Dawn Thomas
(@CherubPie) reported
@SkyHelpTeam The call was scheduled for 18.00. It is now 2 hours and 23 minutes past that time. Not great is the understatement of the century. Your customer service is the most shocking I have ever encountered and you are losing a customer you've had since 1994. Pathetic