Sky

Sky Outage Report in Panteg, Torfaen County Borough, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Panteg, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Panteg and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Panteg, Torfaen County Borough, Wales 02/25/2026 15:45

February 25: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Panteg, Torfaen County Borough, Wales

The most recent Sky outage reports came from the following cities: Newport, Hengoed, Cardiff, Bargoed, Blackwood, Caerphilly, Pontypool, Treharris, Cwmbran, Abergavenny, Ynysddu and Usk.

Loading map, please wait...
City Problem Type Report Time
United KingdomNewport Wi-fi
United KingdomNewport Internet
United KingdomHengoed TV
United KingdomCardiff Phone
United KingdomBargoed TV
United KingdomHengoed TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Panteg, Wales

Latest outage, problems and issue reports in Panteg and nearby locations:

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • lilmiss_annie angharad aka Annie (@lilmiss_annie) reported from Ebbw Vale, Wales

    Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • R_Bradley_WBA Gavenny Baggie (@R_Bradley_WBA) reported from Abergavenny, Wales

    @SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • csmith848 Calum Smith (@csmith848) reported

    @SkyHelpTeam We've been told the problem is external. No appointment; since the 13th, we've just been passed from update to update (promised by a deadline, then always late) - we've been told the next one will be on 29th, but not expecting anything else but yet another push to another update.

  • toteend1970 Neil Willmott (@toteend1970) reported

    @SkyHelpTeam Bs15 internet down since last night. No information except it’s an outage. Awful customer service again.

  • MitchCross13 Mitch Cross (@MitchCross13) reported

    @SkyHelpTeam Don’t fancy sorting my Wi-Fi out then? It’s that poor it won’t even connect to your sky box

  • anniemakeup annie levy (@anniemakeup) reported

    @GraceAnatomyUK @SkyHelpTeam I agree they are terrible throughout. And you put them in white so you can’t actually see half the words when they’re over a light background. I don’t understand how no checks were made and how such a shoddy appalling job was done for such a big show

  • Tony__Danger Mr Tony (@Tony__Danger) reported

    @SkyHelpTeam What’s the point? You’ll just not give any actual help and follow up with “call us”

  • ste6976 stephen eastham (@ste6976) reported

    @MattOfHulleys @SkyHelpTeam @skytv I got rid of my sky glass after speaking with a sky rep in Trafford centre. I had same problems and he checked my postcode and said skys broadband wasn’t good enough to run glass properly. Biggest con going

  • susanmc15104271 Sue Mack. Kicking Back. 😊 🇪🇺 (@susanmc15104271) reported

    @SkyHelpTeam Had a hail storm here about an hour ago. (West Pennine Moors). Sky Q and TV went down but only for about 30 seconds. Weather eh? Anyway all the best to the people on your team. 🥂

  • pokers15 Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England

    @SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡

  • traindriverphil Phil (@traindriverphil) reported

    @SkyHelpTeam Well your ******* lairs... you've shut early and I got a big problem with sky

  • jellypigs SarahD (@jellypigs) reported

    @SkyHelpTeam Would love some help! Our internet is down more days than not 👀