Sky Outage Report in Cefn Fforest, Caerphilly County Borough, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Fforest, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn Fforest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
Wi-fi (13%)
-
TV (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Cefn Fforest, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Abertillery, Pontypridd, Aberdare, Caerphilly, Newport, Tonypandy, Mountain Ash, Pontyclun, Bargoed, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn Fforest, Wales
Latest outage, problems and issue reports in Cefn Fforest and nearby locations:
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
-
James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
-
Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Mark Hankin
(@8gzd8k76nM) reported
@jimmy_sowden @SkyHelpTeam Just cancel it then. If you genuinely believe you’re paying a lot of money for what you say is a paper weight it makes you look like a complete and utter cretin
-
Carol Rhys Davies
(@carol_rhys) reported
@SkyHelpTeam I have already cancelled xx. After hanging on for an advisor 5 times to no avail, I had no choice!! You have my email and my telephone contact but still no contact from you. Appalling service indeed. Carol Davies
-
Mark Hankin
(@8gzd8k76nM) reported
@pdmysterious @SkyHelpTeam @bt_uk Not sure exactly what you are wanting a refund for? You’re paying for an ADSL service as by the looks of your screenshot Openreach haven’t laid fibre in your area. If you want quicker speeds then go to Virgin but you’ll not be getting any money back you silly goose
-
Terrehdactyl
(@Terrehdactyl) reported
@SkyHelpTeam We're onto our third day now of no Internet and still no contact from anyone on sky's end? It'd be great to actually hear from someone other than oh it can take an unknown number of days to fix given we have remote workers here.
-
Mark Hankin
(@8gzd8k76nM) reported
@JohnnyMLazarus @SkyHelpTeam Have you tried running any online tests or troubleshooting at all? Or was your first thought to come to Twitter and moan about it expecting that to somehow fix it?
-
Amanda.H 👄
(@MissAHxx) reported
@SkyUK @SkyHelpTeam lying to customers or ignoring us behind the real reason as to why broadband is down in London, Manchester and Birmingham since yesterday
-
Kevindelaney
(@Kevinde90524281) reported
@SkySports Horrible sports channel
-
Jonny
(@JORFN) reported
@SkyHelpTeam got broadband installed on Monday but was only using for the first time on Thursday after 10pm. Connection was horrendous and unusable for online gaming. Friday, throughout the day the connection was perfect and stable. At approx 10pm it was unusable again. Help?
-
Mark Hankin
(@8gzd8k76nM) reported
@ImbohUnited @SkyHelpTeam Sucks when technology and infrastructure aren’t 100% fault proof, its almost like we live in the real world where problems occur and we have to be grown ups, take it and move on rather than moaning like little girls
-
Mark Hankin
(@8gzd8k76nM) reported
@carol_rhys @SkyHelpTeam Why don’t you just wait on the line like literally everyone else who wants to cancel does - are you somehow mentally challenged meaning you have an inability to just be a patient human being