Sky Outage Report in Cefn Fforest, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Fforest, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn Fforest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cefn Fforest, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Tonypandy, Newport, Pontyclun, Abertillery, Bargoed, Caerphilly, Mountain Ash, Cwmbran, Blackwood, Merthyr Tydfil and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Hengoed |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Tonypandy |
Internet |
Community Discussion
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Sky Issues Reports Near Cefn Fforest, Wales
Latest outage, problems and issue reports in Cefn Fforest and nearby locations:
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Louise Watkins
(@besley1976) reported
from
Cefn-coed-y-cymmer, Wales
@SkyHelpTeam really disappointed with the worse service ever no one can help me on the phone such a disappointment
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Davidson💙
(@MarkDav29495983) reported
@SkySports My two years is up in December and then I’m out👍 I will stay up on Saturday for MOTD and watch the 10 mins of half half decent action? Instead of the 90 mins of dross full of diving and **** VAR decisions and awful commentary👍 got shot of BT and Sky your next👋👋👋
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Marcus W
(@NewMarston104) reported
@SkyHelpTeam Problem with Olympics on Eurosport. For last few days extra sports have been available by pressing i button on Sky remote as per instruction on screen. Today’s instruction is red button which then shows a page that says Sky Sports Arena and reverts to basic Eurosport
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Neil
(@Ax4xNelly) reported
@SkyHelpTeam Yeah luckily it was back on when I woke up but this seems to always happen at the worst possible time when I was trying to upload a video to YouTube. If this continues I will have to consider switching to another provider.
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Arran Neenan
(@NeenanArran) reported
@SkySports Agreed. I never practiced headers when i was teaching kids. It is part of the game though, footballs are allot lighter, this could possibly the limit damage but i am no medical expert.
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Paul Green
(@Green59paul) reported
@SkySports It's not working more players as a result are getting abuse they need to do something else
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Ann Marie Hughes
(@Annerz2) reported
@SkyHelpTeam Still down and no update on what’s going on. This is really poor customer service!
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mark hodsoll
(@markhodsoll) reported
@SkyHelpTeam You have noticed, lots of people are saying that their bb has been crap for the last couple of weeks. I'm also one of them. I've done the checks online, restarted router etc no good. I'm off if you keep pretending there isn't a major problem when there obviously is.
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Vivy Randolph 😻🇬🇧🏴👩❤️👨 🌈
(@Vivy1981) reported
@SkyHelpTeam hi, I need to cancel a home move for my broadband. It’s a 45 minute wait on the phone and I can’t seem to cancel online. Can someone help please? Thank you.
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You Don't Get To Be Offended By Science
(@YouDontGetToBe1) reported
@SkyHelpTeam It happens on every device. It used to automatically launch when it went down. But it hasn't for ages. When it doesn't come back on and I phone it normally comes back on while I'm on the phone so it's no further action from sky. They don't help further.
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Trevor Lloyd
(@Trevorlloyd92) reported
@Superspurs131 Sucks. Skysports **** themselves into a coma about it as well... weakens the entire league