Sky Outage Report in Cefn Fforest, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Cefn Fforest, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Cefn Fforest and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 08: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (53%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Cefn Fforest, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Newport, Hengoed, Pontypridd, Caerphilly, Pontyclun, Bargoed, Abertillery, Cwmbran, Aberdare and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Tonypandy |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Cefn Fforest, Wales
Latest outage, problems and issue reports in Cefn Fforest and nearby locations:
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Gavenny Baggie
(@R_Bradley_WBA) reported
from
Abergavenny, Wales
@SkySports @btsport @premierleague As a customer of both TV Channels, can you confirm that all Clubs will have an equal amount of games on your channels and then on PPV??? Or will the Top 6 fans will get the better deal again?? I’ll wait.....
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Rhodri Cartwright
(@SuperSizeRod) reported
from
Merthyr Tydfil, Wales
What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won
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SJT
(@sarsjt) reported
from
Penmaen, Wales
@SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
Been with @SkyUK almost 9yrs and this is the first time that an engineer has spoken to me so rudely. He knocks my door and TELLS me that he's cutting me off because I'm stealing from another customer. I EXPLAIED to him I have my own account and dish. He then points to the side
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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NetballWales
(@NetballWales) reported
from
Cardiff, Wales
Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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angharad aka Annie
(@lilmiss_annie) reported
from
Ebbw Vale, Wales
With the dish on it thats mine. I don't get a sorry just a "oh I see" my nephew rang customer services for me as I was still shaking and upset. All they told me to do was fill out a feedback form and that would be the end of it!! I am disgusted and disappointed in @SkyUK
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
@SkySports the commentators haven’t mentioned Mitrović for 2 minutes now! Damn they just did 🙄 #playofffinal
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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👑 Sean 👑
(@kingseany94) reported
So what compensation am I getting for your outage @SkyHelpTeam
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Aanchal Women's Aid
(@aanchal_uk) reported
@SkyHelpTeam When will the problem be solved?
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Pipparooni
(@pipparooni) reported
@SkyHelpTeam out of courtesy you should be bothering to update your customers with some idea of what the issue is, you must know by now and how long this will take to be resolved, ignoring everyone is shocking customer ‘service’
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Geoff Tweedle
(@adamtweedle) reported
Anyone else punt the Jamie vardy 1 shot on target super enhanced to even money with sky bet? Never started, came on after 65 mins needless to say no shot on target, asked for refund told no as took part in match, false advertising at it's best, happy xmas @SkySports @SkyBet
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Tahir Özkan FdSc. BSc.(Hons). MSc.
(@tahirtheram86) reported
@SkySports Never forget, QUARTER OF A BILLION POUNDS SPENT IN A SINGLE TRANSFER WINDOW.
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Undreia Capewell
(@UndreiaC) reported
@SkyHelpTeam I am still having problems with my broadband. Is there any news?
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Giani 🔴⚪
(@Giani_afc) reported
@SkyHelpTeam Have you fixed the Internet issues and reimbursed me for the 3 days you were telling me it was a problem with my wiring? That would help me relax on this...err...TUESDAY morning
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Tash Chittenden
(@Tcogs07) reported
@SkyHelpTeam our sky q box won't connect to our router for the Internet since the outage last night
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PAUL SELL
(@PAULSEL67251141) reported
@SkyUK broadband still not working, green lights and signal looks ok but it doesn’t work at all- please help!
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Simone Spencer-Ahmed
(@SSpencerAhmed) reported
@SkyHelpTeam Yes I’m aware of this - as per my original tweet, I’ve made countless phone calls already. End result: still no phone, still no swap packaging, still waiting for promised phone call back from someone to deal with my complaint!