Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Hengoed, Bargoed, Blackwood, Caerphilly, Pontypool, Cwmbran, Abergavenny, Ynysddu and Usk.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
TV | |
| Newport |
Wi-fi | |
| Newport |
Internet | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@SkyHelpTeam sky internet down in Monmouthshire
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie O'Boyle
(@olliegaffer7) reported
@BigShaw1 @SkySports Because Sky obviously don’t see it as an issue that he and Neville broadcast as fans first and pundits second.
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theJackal
(@EFCevs) reported
@scousericey @Carra23 @SkySports If he never played for them he would never have even been given a job like that
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Stu Wilson
(@StucastleUtd) reported
@Ian_Ladyman_DM @SkySports Away and bile yer heid ladyman. It was a robust challenge. VVD has made the most of it with that theatrical dive . Never a red. VAR spoil everything
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AbeikuKS1
(@abeiku_ks1) reported
@MrBoadu Until I see some of these unnecessary things on Skysports and BBC I'll never take these Ghanaian journalist serious. Somebody wey dey Wontumi Sports how u wan make I take dem serious. WONTUMI?? Wei mo.
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William Taylor
(@tayman90) reported
@SkyUK, what's the deal with your new partnership with Sainsbury's? Made the effort to visit the store yesterday, only to be told the offer is on hold. Please say this on your app before others waste their time trying to make the most of this "VIP service." #DoBetterPlease
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Ollie O'Boyle
(@olliegaffer7) reported
@BigShaw1 @SkySports He does Monday Night Football - so are you saying he’s stood down when LFC have a Monday game? (For the record, I’m not a Carragher fan at all).
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Mike Senior
(@MikeSenoDJ) reported
Oh @SkySports can you PLEASE for once get out of Liverpool’s arse?? First half interviewing them, the entire back drop is red red red - 2 teams played tonight. Carragher running around screaming. The better team lost today because of one bad tackle.
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WannaBeAdoRED
(@Metaversal00) reported
@PearsonNigel @Neilfarrington @SkySports Poor old Newcastle 😢
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James Shaw
(@BigShaw1) reported
@olliegaffer7 @SkySports Again, I don’t have a problem with him doing this, but why was it broadcast? Why are Sky comfortable showing that?
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Lyndy Carr
(@LynneClarke2) reported
@SkySports why advertise you are showing Ruud’s match at midnight when you’re actually showing Svitolina though I don’t know why Sky banner on 404 still shows Ruud and it took ages to find a link for Ruud as it kept linking back to the live which was Svitolina Time to cancel Sky!