Sky outages and service status in Pontnewydd, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Pontnewydd, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Aug 8, 6:36 PM GMT+1.
- TV (70%)
- Internet (20%)
- Total Blackout (10%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Pontnewydd, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Caerphilly, Newport, Blackwood, Pontypool, and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed
|
TV | 1 day ago |
|
Caerphilly
|
TV | 3 days ago |
|
Newport
|
TV | 6 days ago |
|
Blackwood
|
TV | 6 days ago |
|
Hengoed
|
TV | 10 days ago |
|
Caerphilly
|
Internet | 14 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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James Moss (@UKEmpLawyer) reported from Newport, Wales@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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🇬🇧Jamie🏴 (@jamcole88) reported from Pontnewydd, Wales@SkyHelpTeam still ridiculous signal/data signal at np44 1pd
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Kayleigh Johnson♡✨ (@kayleighj_11) reported from Newport, WalesI am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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Christian (@watto_77) reported from Newport, Wales@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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🦋 Karen 🦋 (@KHoulgrave) reported from Newport, WalesHow long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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James Moss (@UKEmpLawyer) reported from Newport, Wales@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Daniel 🏴 BeaTz (@BeaTz780) reported from Newport, Wales@andydevils @SkyHelpTeam Fair play that’s really good! I have a problem every few months. It either drops for an hour or just performs really slowly. Ah well, let’s hope it back up and running by the morning 🙏🏼
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Stu (@P__TheLetter) reported from Bargoed, WalesTrying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Charlotte Alicia Yeo (@charlalicia22) reported from Pontnewydd, WalesI am NEVER getting @SkyUK broadband ever again, paying for a service that I am not receiving and been told “wait a few days an engineer might show up.” JOKE
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Alun Jenkins (@AlunJenkins) reported from Beechwood, Wales@Ifi_Ali @SkyHelpTeam We are off for the weekend. We down the pub watching the footy.... Oh wait 😐
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Lewis Davies (@LewisYDavies) reported from Caerphilly, WalesGary is completely spot on. If the highest level of this country has issues with racism, homophobia and xenophobia then lower down the spectrum and into football it is seen as ok. Embarrassing that @DavidJonesSky & @SkySports don’t share the same view on these issues.
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Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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James Moss (@UKEmpLawyer) reported from Newport, Wales@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Ryan Hill (@Rehicknah) reported from Pentyrch, Wales@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scoutsourced (@scoutsourced) reported@SkySportsNews @SkySports Hope Utd go for another MC or 2. Look at expiring 2027 and go get Fabian Ruiz, Ayari or Calhanoglu if price is an issue. Basically just need bodies who can perform in PL to rest our best 3 for CL. Not to mention injuries.
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neilB ⚫️⚪️⚫️⚪️ (@neilTheMagpie) reported@__Mark03__ I mean, who ******** is he? Where do @SkySports find these idiots??
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John Hogg◼️◻️ (@hogmeisterman) reported@MoyD59 @SkySports Yep. Doing the same David. Hopeless ex-pro’s talking utter garbage or YouTube nobodies who haven’t got a clue standing there referring to their iPads. Awful to watch and listen to!
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Lee (@apple5iphone) reported@SkyUK your Mobile services are absolutely **** dropped Calls number doesn’t exist no Data I’ve spoke to about eight different people now same problem.
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Adam Gardner (@Adzyg9) reported@goodgirl2000 @SkyHelpTeam We have sky Q and all of a sudden we have absolutely no signal. Can’t use it at all. Never had a problem before they rang up. All very Sus!
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Wanga-unLimited (@Consumer4You) reported@NatWest_Help well done for stepping in to prevent an elderly neighbour from being scammed of £90 by a caller pretending to disconnect her @SkyHelpTeam service in 30 mins. Sky didn't assist despite her paying £135 a month - which is a ridiculous scam itself for an over 80!
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J D (@DNOmassive) reported@SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.
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terence sweeney (@terencesweeney3) reported@talkSPORT No he had the media on strings like gobshites that you are such as yourselves. Arsenal were never getting involved with them sort of fees & wages. Skysports & talksport have turned into rags like the Sun & Mirror papers from years ago absolute rubbish stories reported every day
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paul murray (@murray1234) reported@SirHammerLot25 @SkySportsNews @SkySports Ok mate clam down you seem to be carrying a lot of hate for a football club relax
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phil dampier (@phildampier) reported@SkyHelpTeam no wonder #Sky shut this down. They must have been inundated with complaints. Just wasted an hour on the phone not getting any help whatsoever, passed from one hopeless department to another.