Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Cwmbran, Caerphilly, Newport, Pontypool, Hengoed, Abertillery, Tredegar, Blackwood, Ebbw Vale, Bargoed, Caldicot and Abergavenny.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Rhys Davidson
(@TheRhysDavidson) reported
from
Cathays, Wales
@SkySports is **** … 3 sets of adverts during half time!
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Marcus Parry
(@the_parrots) reported
from
Caldicot, Wales
@SkySports Best thing about this clip - ‘your support is ******* ****’ I don’t know which set of fans were singing it but the level of irony is similar for both
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Mark Shepherd
(@markshepherd) reported
from
Newbridge, Wales
Thanks @skyuk! Been waiting 12 days for an engineer and then this morning he doesn’t turn up. Next available appointment now is the 5th January which if I miss, cancel or reschedule may cost me £25 🤬 Netflix it is for Christmas then. Merry Christmas @SkyHelpTeam
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Sam Rees
(@SamReesCS) reported
from
Newport, Wales
@SkyHelpTeam really disappointing customer care lately from Sky. Seems as when you’ve transferred call centres abroad, the level of care, support and knowledge has dropped significantly. Call for one simple account change and the guys amends all my packages to curate the deal he
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam How about you tell me when then? I've missed out on the the last 3 months.. Are you telling me that you haven't got anyone within your organisation with the knowhow to fix a bug in your app?
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Paul Blunsdon
(@R18LUN) reported
from
Abergavenny, Wales
@SkyHelpTeam I've missed out on so much... My friend has just won tickets for the Alice Cooper gig in Swansea.. It would be good if they could hurry up and fix it...
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Brent97
(@IanBrent7) reported
@Football__Tweet @SkySports I'll be the first to apologise.... But this is terrible i can't see him lasting 7 games, no managerial experience 😢 surely there must be someone better qualified ??? Is it April the 1st.....🙏
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Victoria Anderton
(@vmanderton) reported
@SkyHelpTeam do you know what would be great?? Internet that works!! For days it's been terrible and it's dropped out over 10 times today! Had an engineer come out in May after weeks of issues and now it's happening again. All your checks say everything is fine, clearly not!!
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Glo 🏴 #LabourAreDangerous#
(@Glo_Thienel) reported
Hello @SkyHelpTeam do you like having customers? After 30yrs you put my bill up by £50? I call get to India 🤔 No help, email CEO, call booked today, he can't help, puts me through to INDIA he can take £10 off. What happened to looking after loyal customer. Extremely 😡
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S❤C❤
(@CecilCem) reported
@TheTennisLetter @SkySports Why? Other way of question this; is it bad news or good!!!
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Lee Cleasby
(@leroymcawesome) reported
@SkyHelpTeam So could this be a different email account that I’ve never used as I use the one that this was sent to all the time and is my main email account?
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RFC_Chris1872
(@RChris1872) reported
It being officially confirmed by SkySports that Rangers or Celtic rejected a bid or sold a player for like idk £11,000,000 and the fans all replying “Haha ye right more like £700,000” will never be funny.
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C'est Moi
(@ellenorp) reported
@TheTennisLetter @SkySports They bring the tone of the team down...IMHO
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Jordan White
(@jordan_white69) reported
@SkyHelpTeam is the sky mobile app down? I can’t roll my data?
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Eric8R
(@Eric8R) reported
@TheTennisLetter @SkySports Now it’s confirmed that he lost the Roland Garros final due to fisical issues.
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Gordon
(@Gordy05Gordon) reported
@SkyHelpTeam damn ive just missed the 6 months trial of paramount+