Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Abertillery, Cardiff, Cwmbran, Newport, Hengoed, Bargoed, Tredegar, Rhymney and Pontypool.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Phone | |
| Blackwood |
TV | |
| Abertillery |
Internet | |
| Cardiff |
Internet | |
| Cwmbran |
Internet | |
| Cardiff |
Community Discussion
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Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Ben mayo
(@Benjymayo) reported
from
Caldicot, Wales
@SkyHelpTeam sky internet down in Monmouthshire
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
After watching the game back this morning, it’s even more embarrassing the performance of all the officials last night, both assistants made shocking decisions too. None more so that giving offside against Matt from a throw in. Poor analysis from @SkySports too which is a shame.
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Rebecca Williams
(@missrdwilliams3) reported
from
Newport, Wales
@SkyHelpTeam trying to use sky go and it says my user name and password are wrong. They arent wrong. Is there a problem your end
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Alex Haines
(@AlexHaines5) reported
from
Blaenavon, Wales
@Adz10Zak @SkySportsPL @SkySports Exactly, both shit
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Matt Lovibond
(@lovibond_matt) reported
from
Risca, Wales
Loving that Man Utd are now seeing the Ole Gunner Solskjaer that we had 9 months of at #Cardiff. The guy is not cut out for management and is getting by on that ******* goal in 99’. He will be the first manger gone next season #ManUtd #manutdvsmancity #SkySports
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Full Circle
(@FC360D) reported
@SkyHelpTeam I've just removed sky cinema and noticed my bill goes up by £20 in June before dropping down in July which doesn't seem right, any idea why I'm being charged £10 for removing cinema and another £10 for getting a discount on multiscreen?
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Tim Leonard
(@RealTimLeonard) reported
@NBCSportsSoccer @SkySports @JPW_NBCSports "To win trophies, fulfil his potential and take his game to the very top level, he needs to leave Tottenham. Deep down, Tottenham’s fans always knew this day would come." Awful. Just a total load of crap to perpetuate this BS narrative that only certain clubs are allowed to win.
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David L Rattigan
(@davidlrattigan) reported
@SkyHelpTeam Can you please advise how I can report a slow broadband connection and get help? It's been intermittently slow for about a week. I've tried resetting, etc, and the website consistently tells me there's no problem.
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Judy Johnson
(@JudyJourno) reported
@SkyHelpTeam Spoken to your team twice and they say it’s a known issue that’s affecting a lot of customers so to give it a week and see if it fixes. Not happy but thought I’d share as I can see others are asking the same!
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Dan Knight
(@DanKnight10) reported
@SkySports There's absolutely no way they wouldn't have known.... especially the way the seamers treat the ball. That's not to say they were involved in the decision to do it either (although I think they were).
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Lee Sutton
(@Lee82Sutton) reported
How do @SkySports get away with making **** up all the time,they're obsessed with Kane leaving Spurs but can't give any direct quote for what he's said,tier 1 sources saying it isn't true but @SkySports bang on about it?Did the same last year with Sancho and what was the outcome?
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StephenBillingtonfan
(@SBillingtonfan) reported
It's official. My Sky Q mini box has also gone down. Still no sign of engineer. Not even a text @SkyHelpTeam
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$ a m
(@Sam_Henry14) reported
@AwHazlewood @SkySports Kane himself has come out and said he needs to move on.. contracts mean **** all these days and forcing a player to stay when he doesn't want too it not a good move. Kane has given you how ever many years.. if Levy forces him to stay it will be to the detriment of the club
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Mark
(@yaldnif10) reported
@SkySports Kane would never stoop to your level sky,he would discuss when the seasons over,cos he is real classs
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Ben Hardy
(@ben_hardy89) reported
from
Ripley, England
@SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account