Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Abertillery, Caerphilly, Newport, Bargoed, Cwmbran and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Abertillery |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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steve lynch
(@ParaLynch) reported
from
Pontnewydd, Wales
@WestwoodLee @SkySports It wasn’t going in end of !! Bad sportsmanship by USA
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Eddy 🏴
(@ChrisEddy_7) reported
from
Pontnewydd, Wales
No televised #IPL today then @SkySports @KaceyEdwards91 time to cancel the sky sports subscription 👀
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Laura-Rose 🏴🏳️🌈
(@laurarose13521) reported
from
Cardiff, Wales
@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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suzanna thomas
(@suzannathomas) reported
from
Cardiff, Wales
@SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.
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🦋 Karen 🦋
(@KHoulgrave) reported
from
Newport, Wales
How long is this outage going to last please? Been down all day @SkyHelpTeam #skybroadband #skybroadbandsouthwales
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam can you tell me why the Apple TV app is not working?
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𝖱𝖾𝗏𝖪 🏴
(@TheRealRevK) reported
from
Abergavenny, Wales
@rsmck @SkyUK That is going to be really bad for TVs here too. Wow.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Nathan
(@nathchurch) reported
from
Newport, Wales
@SkySports You just don’t get it at all, do you? You constantly spout the same rubbish about how Steve Bruce was badly treated by the fan base! Incorrect!!!! Sure some people said some horrid stuff but that is the minority. He was never one of us, his record was shocking! Simples
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Paul Little
(@paullittle1977) reported
from
Newport, Wales
How is McIlroy playing again this afternoon, hasn’t played well in months and poor this morning @SkySports @SkySportsGolf
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Peter Robey
(@peterrobey) reported
from
Risca, Wales
@SkyHelpTeam Help needed please, Sky customer is shocking! I was promised a call from Sky technical support tonight at 7pm - no call! Very disappointed! Still no Broadband since installation of new Ultrafast 1. Just disgraceful!
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Geraint Roberts
(@Gezzyroberts) reported
from
Panteg, Wales
@SkyHelpTeam hi, I'm looking for a customer service number, could you please send me one. Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fraser Cooper
(@frase63) reported
@SkyHelpTeam Is there still problems in Southampton? My Broadband is down!
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James Kenway
(@JayKenway) reported
@RealPaulD @SkyHelpTeam @lahora1991 Exactly the same for me (Hampshire). A friend is also having the same issue.
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Paul Dunn
(@RealPaulD) reported
@SkyHelpTeam @lahora1991 Same for me and I am in Hampshire, your site says no issues for me...
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Newton
(@Newton040143) reported
@SkyHelpTeam @lahora1991 I can confirm the above. Also in Hampshire. Also not working. Also checked the website and it states no problems...
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HannahMPhotography
(@HMPhotography29) reported
@lahora1991 @SkyHelpTeam We are having issues here in Portsmouth as well. WiFi isn't working and the usual reset, unplug restart isn't fixing it
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Aaron B
(@southerngooner) reported
@Joshc7292 @SkyHelpTeam Jokers mate. I’m supposed to be working 🙄 Sounds like they’re pretending there is no issue locally, but the whole of the area is out
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Shirley
(@shirleymarah) reported
@SkyHelpTeam internet performance has been awful for a few days! When will it be sorted? I'm not paying full price for a service I'm not receiving
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Eleanor Gavin 🌙
(@mceffy) reported
@SkyHelpTeam To be continued for poor Elena
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Greg Barnard
(@legendripper) reported
@SkyHelpTeam Having real Internet issues in so50 postcode multiple people down the same street with problems! Help!
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Pete Lincolnshire Lover off succulent sausages.
(@Jonnylchf) reported
@AltNewsMedia @SkySports What you need to do is try and explain Why/How ”Kick it out” and taking the knee effects your life, lots of antagonist complain yet fail to give a valid reason.