Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (54%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Newport, Hengoed, Caerphilly, Bargoed, Abertillery and Cwmbran.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Newport |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam @O2 why is the network signal so poor/non existant in Cwmbran NP44
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Christian
(@watto_77) reported
from
Newport, Wales
@SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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✨ANDREW✨ 🏴💜💙🦁
(@Villa19UTV) reported
from
Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Alun Jenkins
(@AlunJenkins) reported
from
Beechwood, Wales
@Ifi_Ali @SkyHelpTeam We are off for the weekend. We down the pub watching the footy.... Oh wait 😐
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam Been there done that several times. No help.
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Kayleigh Johnson♡✨
(@kayleighj_11) reported
from
Newport, Wales
I am sick to death of @SkyHelpTeam now I need my internet connected or i am leaving!! Each time i ring im promised the order recovery team are due to call me and gues what ... no1 rings me!! Absolutely disgusting service from them!! 🤬
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ChristianHyde_2
(@Dognz) reported
from
Abercarn, Wales
@SkyHelpTeam why am I receiving emails from you with regards to " Important changes to your Sky subscription" when I've not been a customer of yours for over 3 years, think you need to check your GDPR #compensation
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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Eddy
(@ChrisEddy_7) reported
from
Llanyrafon, Wales
Shaun Goater is absolutely terrible as an analyst/commentator @SkySportsNews @SkySports 🙈🙈🙈
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Jo Bradford-Cummins
(@jobrad69) reported
from
Panteg, Wales
@SkyUK convinced because I am trying to cancel boxsets I am being kept on hold - half hour now and counting. I don’t appreciate being messed around. If I was adding package on you’d be quick!!
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Andrew Davies
(@AdaviesNo3) reported
from
Risca, Wales
@BorisJohnson All the @premierleague players and @BBCSport @SkySports pundits could volunteer to help out patient transportation, they all drive massive expense flash cars.
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🇬🇧Jamie🏴
(@jamcole88) reported
from
Pontnewydd, Wales
@SkyHelpTeam still ridiculous signal/data signal at np44 1pd
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🚊John Rees🚊
(@Speedingalong) reported
@sm200400 @SkyHelpTeam To be fair Iv been with them for years and never had a problem. Persuaded my wife to join and ported her over and she’s had nothing but grief so she keep getting it in the neck
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Rowena Thompson
(@rosebud_rowie) reported
@SkyHelpTeam New customer here. Not good. Mobile network is rubbish too as can never seem to connect
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ethanlso
(@EthanMa75275693) reported
@SkyHelpTeam Can you give us a reply pls about what’s happening because your customer service is just poor it’s been down for hours, give us a sufficient answer instead of saying oh we are working on it
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Nathan Stannard
(@NathanStannard) reported
@SkyUK @SkyHelpTeam still nothing. This is honestly shocking! I cannot continue with a service that doesn’t work or give you any help or support when you require it. I will be cancelling my direct debit with you as I cannot find anywhere to cancel the contract.
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Button1987
(@19870830N) reported
@chriswoodhouse7 @SkyHelpTeam Exactly The same issue!
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Pompom
(@pompompickle) reported
Internet is that poor I can’t even run a speed test. What am I paying for exactly 😠 @SkyHelpTeam
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam I think you are missing the point….your wifi reliability is poor and customer service isn’t much better.
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Karen Bilkus
(@KarenBilkus) reported
@SkyHelpTeam - plse help can’t get thru to elderly vulnerable Dad as phone line not working. Fault been ongoing since 1430hrs apparently and chat box useless. Dad has no other way to contact anyone - not even sure that his Careline fall alarm will work without phone working
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Yel Girl
(@yelgirl) reported
@SkyHelpTeam Is there an update on the issues regarding the mobile network? There are lots of people not able to call out some all contacts. I am able to call some contacts but not all. The message is that the numbers I am trying to call do not exist. Help Please. Thank you!
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BpDqUeEn
(@sophb66) reported
@SkyHelpTeam Why do I need to PM? It’s no secret you charge the Earth for your services that quite frankly aren’t worth it. I have been a customer for 18 years I won’t be for another 18 unless things improve substantially