Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (57%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Pontypool, Caerphilly, Blackwood and Hengoed.
| City | Problem Type | Report Time |
|---|---|---|
 Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet | |
| Newport |
Internet | |
| Cardiff |
Internet | |
| Newport |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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shaun walmsley
(@shaunwalmsley1) reported
@SkyUK why isn't my sky go app working on my xbox just come up with a network error has occurred was fine yesterday
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Leanne A
(@leanneathers) reported
@SkyHelpTeam Hi there, we are Failsworth area M35 and the SKY internet went off last night for a few hours. Many people in the local Facebook group had the same issue. It did eventually resolve so I think it was known to you. I wasn’t able to get online last night to do a diagnostic
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Julie Crawshaw
(@juliecrawshaw) reported
@SkyHelpTeam I have tried everything on your website and it is still not working. I can’t find a phone number to ring up and check. But it seems there are internet issues in Manchester. I would like to know why the service checker is saying there isn’t. One look on the internet shows there is
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Evil piccolo
(@Evil_piccolo) reported
@SkyHelpTeam Ask for a private message and then inform you they don't deal with mobile phone issues with reception it seems @O2 🙄 Below is what I've been paying for the past week alone....
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JIm
(@jimmyet45) reported
@SkyHelpTeam My broadband is still not working and my neighbours to in banbury
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Nick Clarke ⚒ #GSBOUT
(@clarkee84) reported
@rob_scott13 @Virgin @SkyUK You spoken to virgin? Every time we’ve had a hike, I’ve haggled it back down again
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Womper77
(@womper77) reported
@SkyHelpTeam @skytv @XboxSupport please fix the SkyGo app, nothing working apart from skynews.... disaster!
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JMERay72
(@JmeRay72) reported
@SkyHelpTeam @XboxSupport Please resolve the issues with the SkyGo app on Xbox today. Only @SkyNews appears to be working.
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J A Y
(@JayMistry95) reported
@SkyHelpTeam Yes still ongoing. We've tried the troubleshooting online but it says there's an outage in the area? Yet there's no updates from Sky or even a text to say what's happening
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🍹JustonemoreVodka🍹
(@notleks64) reported
@SkySports Why do you never broadcast Scottish football in UHD?