Sky Outage Report in Pontnewydd, Torfaen County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pontnewydd, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pontnewydd and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Pontnewydd, Torfaen County Borough, Wales
The most recent Sky outage reports came from the following cities: Tredegar, Hengoed, Cardiff, Caerphilly, Newport, Cwmbran, Ebbw Vale, Pontypool and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Tredegar |
TV | |
| Hengoed |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Pontnewydd, Wales
Latest outage, problems and issue reports in Pontnewydd and nearby locations:
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt
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Neil C Robo🏴📷
(@NCRobo) reported
from
Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Andrew Chinnick
(@AChinnick90) reported
from
Cardiff, Wales
@RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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Neil
(@CanIfcking) reported
from
Cardiff, Wales
@rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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Max
(@Max25143798) reported
from
Newport, Wales
@weameo @MatchroomBoxing @_anthonysimsjr @DAZN_USA @SkySportsBoxing @SkySports Don't seem like it @EddieHearn wtf going on
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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kevin wheeler
(@K_J_Wheeler) reported
from
Cwmbran Central, Wales
Credit where it is due, had outstanding customer service from @Screwfix @SkyUK and @virginmedia this weekend.
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sandra burnett
(@sandraburnett3) reported
from
Cardiff, Wales
@TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AndyB
(@andy_brash) reported
@SkyHelpTeam Any update on the broadband issues in Warrington? Has been down for 4 hrs and can't find any information on what is wrong and eta for fix
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Paul Gardner
(@PGards8) reported
@SkyHelpTeam @TheRockFairyHQ People are right it is a shambles your service status says normal service when actually pretty much all of the North West of England is down.
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B l wakeling
(@BrianLeeW) reported
@SkyHelpTeam Hope I'm going to get compensated for no fibre broadband and not being able to watch my TV as its sky glass and when I mean compensated not 2gig of bloody data that I never use
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Navster
(@Navster75) reported
@SkyHelpTeam your Customer service is an embarrassment.
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Nathan Coyle FRSA
(@nathan_coyle) reported
@SkyHelpTeam It's taking me down the same road, cant i just ping you my deets and could you look into it?
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GizmoUK
(@Gizmo_uk3) reported
@SkyHelpTeam sky this is disgraceful, as someone in IT, you can give more info to your customers than letting on! At least customers will understand better Laugh that your page shows a green tick with no issues on the checker until enter the land-line then the lack of information is a joke
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John Swindells
(@JohnSwindells52) reported
@SkyHelpTeam any chance the Internet being down in Preston and it seems lots of the North West will be sorted soon
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Maria-Louise Dawson
(@maria_dawson91) reported
@SkyUK @skyhelpteam there has been a massive internet outage in the PR area all day, what is going on? We live in area without signal so w/o internet, we're screwed if an emergency. Need an update stat
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Alison Jones
(@silverali72) reported
@SkyHelpTeam @nathan_coyle @SkyHelpTeam the page you keep referring people to for updates must have a problem because it's saying there are no issues in Lancashire! What a joke.
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Chris Casserly
(@casserthewire) reported
@SkyHelpTeam Is there an eta for the fix? And please stop asking people to complete tests!! You need an internet connection to complete said test 😐😐😐😐