Sky Outage Report in Abertridwr, Caerphilly County Borough, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Abertridwr, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Abertridwr and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Abertridwr, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Caerphilly, Newport, Mountain Ash, Porth, Ferndale, Merthyr Tydfil, Rhymney, Pontypool, Tonyrefail, Hengoed, Pontyclun, Cwmbran and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Phone | |
| Cardiff |
Wi-fi | |
| Tonypandy |
TV | |
| Caerphilly |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Abertridwr, Wales
Latest outage, problems and issue reports in Abertridwr and nearby locations:
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
Why is @skysports app not working now!
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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CatherINe N
(@MissNortonC) reported
from
Cardiff, Wales
Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday
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Gavin Murphy⚽️️👹 🇾🇪
(@gavalar83) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Thomas David Morgan
(@TomDavidMorgan) reported
from
Pencoed, Wales
******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!
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Joe T. Prosser
(@Joetprosser) reported
from
Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Martyn Webb
(@Webby5) reported
@SkyHelpTeam how frustrating trying to fix my sky box issue having gone through all the online help can’t fix the problem why can’t I speak to an actual human Support is so bad thinking I will cancel my subscription after 20 years as a sky customer
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Kayceee
(@KayceeTheo) reported
@STVOliver @SkyUK They couldn’t care less. They tell you “you got your new customer offer when you signed up” I was told today if I didn’t like it….. see ya!!!! I was gobsmacked!!!!!! After all my loyalty and thousands spent!
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Lee Penfold
(@superstarlee) reported
@SkyHelpTeam Internet outage been down since this afternoon on & off at 2:00pm
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Lesley Watson ///
(@SkaBluSky) reported
@SkyHelpTeam Hi we've had no landljne since 4 June, a call was made and I've had no update or email to acknowledge the situation. All I've had is an text to complete a survey to rate the call? Please help with the status of the situation
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Unfazzed
(@wander_ink) reported
@SkySports Why would the English care what an Irishman who never did anything with Ireland says?
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Alan
(@wired2thebrink) reported
@SkyHelpTeam Crashed again ...i appreciate you want private chat but considering your forums are full of posts all saying same thing , when you going to replace your bad attempt of firestick?
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Jack
(@jhudmeta) reported
@SkySports Such a bad game
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💗Julie - Be safe,sparkly,smiley & kind everyone🌈
(@evmoregirl) reported
@SkyHelpTeam 2 home key workers No internet I have done the diagnostics and gone through and restarted hub Please HELP!!!!!!!
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Bode 🇳🇬
(@OlabodeAbdul11) reported
@SkySports Football is becoming nonsense particularly the activities involved which one is this again? Players now play more games than before, no time for them to rest now another club world cup this is embarrassing. We haven't had it so bad like this since i was born
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Paul 🏳️🌈🚂🏛️🌳📚📸
(@Grumbrela) reported
@SkyUK hi, I’m waiting on an engineer who was due between 08:00 and 13:00. No sign yet and I’ll have to leave for work soon. Can you help at all please?