Sky Outage Report in Llantrisant, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Llantrisant, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Llantrisant and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Llantrisant, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Treharris, Ferndale, Bridgend, Treorchy, Barry, Mountain Ash, Porth and Pontyclun.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
||
| Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Llantrisant, Wales
Latest outage, problems and issue reports in Llantrisant and nearby locations:
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chance Walton-Ashmore (he/him)
(@AshmoreWalton) reported
@skytv @SkyHelpTeam When will you fix the internet and TV issue in Derbyshire? I’ve had issues working remotely due to connectivity issues and my husband is missing university work. Not acceptable! Your internet service is always shocking but today we have literally nothing!
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Shelley
(@shelliow) reported
@SkyHelpTeam Afternoon, the Internet is still not working on the Isle of Wight, PO30, any idea when it'll be resolved? It won't load the broadband sky page or any sky page. Thankyou.
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AL
(@Nolegtostandon) reported
@SkyHelpTeam Down in London SE6. What is happening? And when will@it be fixed. Done all the test. You have an issue.
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Azka 🖤
(@AzkaAsif3) reported
@SkyHelpTeam whole broadband is down in South Wales, can’t test on the app since it says unavailable!!
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ace
(@ace31234520) reported
@SkyHelpTeam why is your website never updated when you know there are issues on your network?
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Kerry 🏴🔰🅶🆃🆃🅾
(@TruthOrKarma) reported
@Matthew2002_ @SkyHelpTeam Same, was chatting with a customer via messenger and was wondering why she stopped replying 🤪 Looks like @SkyHelpTeam aren’t even aware and it seems to be happening all over UK 👀
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Cookie 🏴
(@Cookie_Ape) reported
@SkyHelpTeam might want to fix your internet issues. I don't pay to have little to no connection. Many others (according to downdetector) have the same issue. Please fix your **** before I cancel it and go with another provider.
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Wayne Reynolds
(@AtriarcGroup) reported
Hi @SkyHelpTeam, is sky internet down in Cardiff? Went off an hour ago and nothing since?
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Barney
(@BarneyKB94) reported
@SkyHelpTeam what ******** are you playing at? Can't ring you, can't access your website? Shocking service. #skybroadband #skydown
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rhys andrews
(@tystrade) reported
@RickyHarries @SkyUK We’ve had problems too with @SkyUK broad too this afternoon.