Sky Outage Report in Machen, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Newport, Cwmbran, Cardiff, Blackwood, Pontypridd, Merthyr Tydfil, Porth, Pontyclun, Abertillery, Hengoed, Bargoed, Cefn-coed-y-cymmer, Treharris and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Newport |
TV | |
| Cwmbran |
Phone | |
| Newport |
Phone | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@lairy72 @SkyUK If they make any admissions of poor service/promise to do anything for you (e.g. send a router/booster) ensure you get them to email you written confirmation whilst you are still on the phone with them, or they'll deny it was ever said & won't be able to locate recording of call!
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@breezymate @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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dean deanson
(@dean_deanson) reported
@Daveric79445879 @SkyHelpTeam Sounds like a problem on the line Dave so it would be Openreach at fault not Sky making your threats of going to a ‘more reliable provider’ worthless
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ABull
(@ABull20151123) reported
@SkyHelpTeam Hi, no it has not been dealt with at all. #no apologies. No acceptance there is a problem with safety and fire safety and no acceptance of me being so heavily out of pocket.
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stephen colin
(@sday69) reported
@SkyHelpTeam @Helen_5N1 Still no service in sr8... whats going on? I smell a huge cover-up?
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katie 🦖
(@katie_crake) reported
@SkyHelpTeam are there any known issues in the East Durham area (Peterlee, Easington etc) as we haven’t had internet all day?
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David Cheese
(@davidcheese) reported
@DonnaCJ1 @sday69 @SkyHelpTeam Same here, went down in SR8 last week.....but nowhere near as long as this
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Ajay CM
(@AjayIron) reported
@Niklausrahul Skysports along all other companies are ****. There is only one source about transfer news and that is @FabrizioRomano
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Mark Gerrard
(@MarkGerrard138) reported
@sday69 @SkyUK @SkyNews dropped connections for the last 2 hours near wigan. Not good when trying to work. Down detector shows a spike in reports for the last 3 hours
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Airlim
(@Mainstreamlive) reported
@SkyHelpTeam Tried all of it but it’s not working, the app comes up with an error, and the app on the tv doesn’t give me Information
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Jeremy Tattersall
(@xtattsbox) reported
@SkyHelpTeam Thank you. I am not prepared to wait 30 mins to give you money. That’s not the way customer service works. Please DM me, I will send you my telephone number and someone can call me. If not we can look elsewhere for our TV, Gig Broadband and 4 Sim contracts
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Donna Paul
(@DonnaCJ1) reported
@davidcheese @sday69 @SkyHelpTeam I cnt believe it's still down !!! Since dinner ! Twice in a week too , happened same time last week . I know it unusual but still !.... this is pretty ****** !!