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Sky Outage Report in Machen, Caerphilly County Borough, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Machen, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Machen, Caerphilly County Borough, Wales 11/01/2025 10:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Machen, Caerphilly County Borough, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Newport, Mountain Ash, Porth, Merthyr Tydfil, Rhymney, Pontypool, Hengoed, Pontyclun, Cwmbran and Pontypridd.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Phone
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Machen, Wales

Latest outage, problems and issue reports in Machen and nearby locations:

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • neilbennett0707 Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @AdamStubbz @SkyUK When I realised our broadband speed from #Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • SuperSizeRod Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • PaulSmith83 Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • Mat_Seymour Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @PaulCaddick11 @AdamStubbz @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • david_batey19 david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @waxperfect @SkyHelpTeam When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • GenghisCANN Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • UKEmpLawyer James Moss (@UKEmpLawyer) reported from Newport, Wales

    @SkyUK When I realised our broadband speed from Sky was below the minimum guaranteed, I complained. Their tech expert agreed & said on 27 08 20 she'd send us a broadband booster in recognition of poor service. The booster never arrived. Sky now deny ever promising to send us a booster!

  • gerry_tudor gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • Youngonesclubs Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • kellyladd78 Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • YukFongWong1 Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jay_mar85 JMarshall (@jay_mar85) reported

    @SkyHelpTeam Broadband been down for 4 hours now. Any ideas when this will be up and running again? #skybroadband has been getting progressively slower throughout my contract, but @SkyUK are always keen to increase charges midcontract. Will this downtime with be compensated?

  • RealDJL domlegge (@RealDJL) reported

    @SkyBroadband @SkyHelpTeam have been having broadband issues all day. We’re located in Kent area but before you suggest it’s an issue our end i’d like to point out that almost everyone across the country appears to be reporting problems today. What is going on please?

  • xAmorAmorx 🇯🇲𝕋𝕣𝕚𝕘𝕘𝕖𝕣 𝕋𝕣𝕠𝕝𝕝 𝕋🇯🇲 (@xAmorAmorx) reported

    Excuse me @SkyUK I HOPE you’re taking money off my Bill seeing as my wifi been down for 3+ hour. 10q. Regards, Management.

  • Putincalendar Original Vladimir Putin Calendar (@Putincalendar) reported

    @AnthonyC2101 @SkyHelpTeam change your DNS settings to a public (free) DNS server and your issue will be fixed instantly. or wait until SKY resolve their DNS servers.

  • malco__m ben🌨 (@malco__m) reported

    @SkyUK fix ur wifi

  • kirstie89phili1 Philip White (@kirstie89phili1) reported

    @AliJaved29 @SkyHelpTeam Same Banbridge County Down

  • wrightsnake wrighty (@wrightsnake) reported from Enfield Lock, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine being such a bootlicker that you tolerate putting up with substandard service. Oh, and you're using the internet whilst complaining about people not having an internet connection, you mouth-breather.

  • Nutcroft Helsi (@Nutcroft) reported

    What's happening @SkyHelpTeam ? You tweeted two hours ago about broadband issues and we're still unable to get online?? Where's the update?

  • thatgirlnims 𝐧𝐢𝐦𝐬 (@thatgirlnims) reported

    Fix your ****! @SkyHelpTeam

  • TheArtOfWar6 TheArtOfWar🗿🏝 (@TheArtOfWar6) reported

    @SkyHelpTeam FIX YOUR STUPID BROADBAND