Sky outages and service status in Machen, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 16 outage signals in the last 24 hours around Machen, including 16 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 13, 10:42 PM GMT+1.
- Internet (31%)
- TV (31%)
- Phone (28%)
- Total Blackout (6%)
- Wi-fi (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Machen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Machen, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Machen, Wales
The most recent Sky outage reports came from the following cities: Newport, Cardiff, Merthyr Tydfil, Pontypool, Caerphilly, Bargoed, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Cwmbran, and Pontypridd.
| City | Problem Type | Report Time |
|---|---|---|
 Newport
|
TV | 19 hours ago |
|
Cardiff
|
Internet | 21 hours ago |
|
Newport
|
Phone | 21 hours ago |
|
Merthyr Tydfil
|
Phone | 21 hours ago |
|
Pontypool
|
Internet | 22 hours ago |
|
Caerphilly
|
Phone | 22 hours ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
3 recent signals
3 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Alun Thomas (@alunT) reported from Cardiff, WalesIt has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Fine. You’ve lost a customer.
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Shaun Porter (@srp0000) reported from Newport, WalesWtf is wrong with the sound @SkySports #MUNEVE ?
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam your service is getting worse & worse.
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, Wales@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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ⓛⓔⓔ ⓙⓞⓝⓐⓣⓗⓐⓝ (@leejonathan) reported from Newbridge, Wales@SkyHelpTeam shockingly bad service on the phone trying to upgrade to skyQ but found out you’ve been upgrading our service with sports channels & kids channels and we’ve never agreed to these. need to cancel & get refunded as well as move to skyQ.
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, WalesTele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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andrew corten (@AndrewCorten) reported from Newport, Wales@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Louis Moore (@mrlouismoore) reported from Bargoed, Wales@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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newman40 (@newman40) reported from Merthyr Tydfil, WalesGetting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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STEVE WILLIAMS (@JarheadSteve) reported@Wakey1234 @SkyHelpTeam Have exactly same problem!
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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Alastair Thomson (@FinanceDirCFO) reportedAlso every single AI customer service experience is unremittingly awful. Looking at @British_Airways and @SkyUK just in the last few days as world-class examples of this phenomenon... Badly designed, painful, unhelpful, circular processes that only make problems worse.
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#BINIxSB19 BINIxSB19 BINIxSB19 (@BINIxSB19) reportedHello anyone experiencing issues with @SkyUK Sky UK? My phone is not able to make calls or receive calls any solution regarding this? #Uk #Ireland
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.
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Emry's Toy Soldier (@EmrysToySoldier) reported@cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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ER but not the Queen (@iluvbatfink) reported@stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄