Sky Outage Report in Machen, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Machen, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Machen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Machen, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Newport, Pontypool, Merthyr Tydfil, Pontypridd, Blackwood, Mountain Ash and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
TV | |
| Hengoed |
Internet | |
| Cardiff |
Wi-fi | |
| Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Machen, Wales
Latest outage, problems and issue reports in Machen and nearby locations:
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80
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Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam is there a problem in my area South Wales
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Max
(@Max25143798) reported
from
Newport, Wales
@robbedford32 @RetainsTheCrown @MatchroomBoxing @DunkinDonutsCtr @DAZN_USA @SkySports He's capable but I don't think he will... think he will me made to technically outbox him in rematch rather than ko him like the HWkings do n Ruiz beats him in both, confidence will b thru the roof! Think rematch bad idea but has no choice
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Sue Stowell
(@sue_stowell) reported
from
Machen, Wales
@SkyHelpTeam Hi The Sky Q voice control has stopped working today. I’ve reset the remote, rebooted the sky box & reset the Internet. Still nothing. Tried my upstairs sky box & the same. Can you confirm if there is a problem. Thanks
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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thecountydoc
(@thecountydoc) reported
from
Newport, Wales
@SkyHelpTeam Totally fed up with sky tv here in NP20. Its been down most of the day for days now and comes back on late afternoon. Sky not admitting a problem so booked an engineer to check the system, won’t get a visit for TEN days, absolutely disgusting service.
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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SolicitingFlavours
(@SolicitingFlava) reported
from
Cardiff, Wales
@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Soteroula Philippou
(@SoteroulaP) reported
from
Cardiff, Wales
@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help
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heathwindowsltd
(@Heathwindows80) reported
from
Taff's Well, Wales
Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.
-
Cath Colleypriest
(@CathFluffybob1) reported
from
Cardiff, Wales
@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Sambrook
(@AlanSambrook) reported
@SkyHelpTeam Two issues - sky glass order was due to come today, email to advise that it won’t. No update as to why or when it will be coming. Second issue- you made me sign up to Netflix as part of the order, but I’ve been given no details of how to log in or use the service.
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XmptLuke
(@LukeXmpt) reported
@SkyUK broadband has been down for over three hours. No customer contact numbers exist anywhere and the broadband tests don't work. Plus, you seem to think the network's fine but every other site says it's down. Kindly assist before we cancel and go elsewhere.
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Lee Dowdall
(@leedowdall) reported
@SkyHelpTeam what’s happening with the sky glass deliveries? Email to say today, then text saying today. Delivery company say issue and no new date?
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ZB
(@drzsb21) reported
@SkyHelpTeam No they cannot. For a month and a half over many calls/emails, it's been mostly about how sorry they are. A simple search shows many subscribers have had this problem so should be technically easy to solve. But you are an inefficient company and nobody takes responsibility.
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Craig Thompson 🔰
(@RogueBaboon57) reported
@SkyHelpTeam has to be among the worst customer service ever. Haven’t even acknowledged the problem, and today’s delivery cannot be delivered until Monday? Impossible to contact, leaving the delivery partner (who aren’t at fault) to try and sort the mess
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XmptLuke
(@LukeXmpt) reported
@SkyHelpTeam I've finally managed to find a customer services number and it's an external fault in the area, engineers coming to fix. Annoyingly, lead time is 2 days with no Internet. No idea why I can run network traces myself to see it's a hardware fault by Sky can't manage to notice...
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Kurt Vonnegooch
(@notnotpreston) reported
@SkySports JM hasn’t been a top manager in at least half a decade… Yet pundits still treat him like such
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marc elton
(@elton_marc) reported
@SkyHelpTeam hi sky help. Ongoing issues with internet connection today. Site says no reported faults in my area. Keeps dropping out, saying service provider restricting access. Postcode is GU34 4BU. Help please……..
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elaine whyte
(@elainewhyte5) reported
@SkyHelpTeam Quite frustrated platinum customer... manage to get through the ordering process for Sky Glass, but the delivery arrangement page fails to load (happening on various search engines and devices since yesterday morning).
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ZB
(@drzsb21) reported
@SkyHelpTeam So it means cancelling Sky. Terrible experience. @WhichUK