Sky Outage Report in Abercarn, Caerphilly County Borough, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Abercarn, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Abercarn and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Abercarn, Caerphilly County Borough, Wales
The most recent Sky outage reports came from the following cities: Cwmbran, Caerphilly, Cardiff, Newport, Merthyr Tydfil, Blackwood, Pontypridd, Mountain Ash, Pontyclun, Porth, Hengoed, Bargoed, Pontypool and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cwmbran |
Internet | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Newport |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Abercarn, Wales
Latest outage, problems and issue reports in Abercarn and nearby locations:
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
@100Climbs @ibiza74pete1 Brilliant! Snag is, though I threaten to do this, the kids know I need to keep it on in order to run my business! Does anyone know if it's possible to divide the wifi signal so I can keep one channel on (password protected) but switch off the other? I use Sky. @SkyHelpTeam
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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andrew corten
(@AndrewCorten) reported
from
Newport, Wales
@GNev2 how ******** do @SkySports allow such a biased prick like you commentate on a Man U game ? You are a disgrace #biased #disgrace
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Shaun Porter
(@srp0000) reported
from
Newport, Wales
Wtf is wrong with the sound @SkySports #MUNEVE ?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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James Moss
(@UKEmpLawyer) reported
from
Newport, Wales
Really trash #skybroadband again. My kids have been complaining this evening as they've been dropped out of xbox games mid-game due to crap wifi. It's not the speed or service we should expect & we still haven't received the booster promised! #poorcustomerservice @SkyHelpTeam
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ludwig Van B's
(@ChoralSymphony) reported
absolute clap-trap Sanga @SkySports cricket is not complicated. setting a field is not hard you are all just crap now 15 overs is 1 hours play lost to bS #ENGvsIND
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Nilansh Piasa
(@Nilanshpiasa1) reported
@SkyUK three months having terrible service issues and data issues made a complaint to Sky on the 12th of June and still it’s been one month not heard anything been giving false promises. Managers will call me back within 72 hours and nothing has been received.
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Flo
(@joanneflo) reported
Fuming. Waiting today (Fri) for Sky Broadband install (8-) after waiting 3 wks + 2 date changes - BT a no show. Phoned Sky, can’t help. Cant find out why and could be up til WEDNESDAY before they find out. They have no direct communication with BT?? Set up is a joke @SkyHelpTeam
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Nilansh Piasa
(@Nilanshpiasa1) reported
@SkyUK I would love to know why do sky love to keep passing me around? I’ve been passed around for a month now. Without my issue being resolved. Is this what four years loyalty buys you?
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AussieF1PilotLife 🇦🇺 .ink
(@aussiepilotlife) reported
@b0n_ker @Danke_Seb Yeh i watched like an autosport and the race podcast, and skysports all saying Horner leaving 99% means Max is staying. Like bro rly the car is still ****, engine is **** next years his options for merc now or merc in 2027 since all the other top seats are full taken till 2028
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Admiral Insurance? Pirates More Like
(@zacbusner) reported
@SkyHelpTeam How do you calculate auto-compensation? My broadband goes down 4 or 5 times a week usually late night/early morn and I have never knowingly received compensation for it. That means you have been stealing from me for years.
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Nilansh Piasa
(@Nilanshpiasa1) reported
@SkyUK My account is working perfectly fine. This clearly shows that you’re not reading the message clearly and understanding its nature. I want my complaint and the matter I made the complaint about to be addressed.
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Jackson
(@shadd4p) reported
@zacbusner @SkyHelpTeam shut up and leave if you have so many problems with Sky. Clearly isn't for you.
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Nilansh Piasa
(@Nilanshpiasa1) reported
@SkyUK I hope you do help me because this is going on for far too long without any help
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Mike
(@MikeMac1977) reported
@SkyUK please can someone let me know how I can log a fault with my wifi. Wired connection is fine. It's obviously an issue with the hub.