Sky Outage in Pencoed, Bridgend county borough, Wales

@SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

@SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

**** @SkySports & Disgusting image from @JimWhite! I hope @talkSPORT take note of this. Expected more Jim.

Why is @skysports app not working now!

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

@SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

@SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

@SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband

@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.

Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼

@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!

Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!

Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda

@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!

@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.

@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit

Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.

@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡

@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

@SkyHelpTeam No I’ll just cancel without notice like you give me 😊

@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

@RADMags @SkyHelpTeam Cancel, Rich

@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

@SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

@SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account

@SkyHelpTeam Only just had fibre optic installed a month ago.....no problems like this before it was installed

Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

@SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

So popped onto @SkySportsNews ap today to have a look pre @SixNationsRugby today. The video section @SkySportsRugby has 18 out of 19 video about England. As a @SkySports customer in Wales I find it baffling. @BBCSport far better at spreading coverage @WalesRugby #joke

@SkySports I know let’s show the @RangersFC and @AberdeenFC instead of of @ManCity @Everton clueless nobody wants to watch that shit

@NigelBlues @BBCMOTD @SkySports I quite like her, she raises more valid points than some of the others. It’s just the fact it’s a woman being more knowledgable about football that’s got some people’s backs up. The amount of stick she gets isn’t fair. There are far worst pundits working daily for the BBC/Sky etc

@SkySports **** off. The American football is bad enough. Cat super bowl!! You are ***************.

@thelawns @SkyUK @SkyHelpTeam Yes field based not part of the call centre support

@Mark_Hus @SkySports Souness has got a proper problem with Pogba. It's weird

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK Hope so. But the idea that competition makes things cheaper is fake. All it does is require multiple subscriptions. I don't pay for BT (use dad's stream login) because the CL is mostly boring and they always have the "last choice" prem games. Watch the price of Prime jump next yr

@michaelck1972 @Bateseyboy @TerryMordecai1 @SkySports @SkyUK That's fair enough. But that's a different issue to just the cost. I also watch A lot of NFL/WWE/F1/Rugby on Sky, plus the ability to record and on-demand. I *would* cancel if Man Utd sold a " TV Season Ticket" and I think that will happen eventually.

@SkyUK sort it out I have been waiting for an engineer since 21st August. I am now being told that I have to wait till 12th October. Customer service lady telling me I wont get loss of service taken off my bill until you fix my TV! Erm don't think so.

@gageykev @SkySports Birtles seems to have a bit of a problem with us he was trying to.convince his fellow commentator that mcgoldrick deliberately elbowed someone first half and there was nothing in it It's not even been mentioned elsewhere He had made his mind up before he even saw the replay

@gageykev @SkySports Commentating way way over the top but it’s red, was just too slow and got caught leaving a foot where it shouldn’t be.

@andymillsy @gageykev @SkySports Gary Birtles was biased against us all match to the point he has a vendetta. Nearly muted the commentary. Blokes a total idiot.

@SkyUK @SkyHelpTeam problem with sky box reported August and engineer booked for Sept between 12.00 and 17.00. Engineer texts at 17.43 to rearrange stating if I miss appointment or call to cancel or reschedule on the day I will be charged £25!!! Excuse me!!!! 👎customer service

@SkySportsPL @SkySports What a stupid comment. If you take the best player out of any side they’d be worse for it. He just has to go to extremes.

@gageykev @SkySports It's Gary Birtles, up there with Garth Crooks as one of the worst pundits, he has still not forgiven us for beating Forest in the playoffs all them years ago.

@bt_uk It’s ok, thank you for your help. It’s obviously @SkyUK not able to inform us properly with what is going on which results in them loosing there customers!

@bt_uk Thank you for your help! We have been round in circles with @SkyUK I think we are just going to have to cancel as it’s getting ridiculous now! Almost 3 weeks without internet, shocking @SkyUK

@dannyhall04 @gageykev @SkySports What. the... just seen the highlights on sky sports app, apart from our non goal, and the red we didn't have a kick. Very one sided. Poor from Sky