Sky Outage Report in Pencoed, Bridgend county borough, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Pencoed, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pencoed and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 28: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
Wi-fi (15%)
-
TV (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (3%)
Live Outage Map Near Pencoed, Bridgend county borough, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Tonypandy, Bridgend, Hengoed, Pontypridd and Rhoose.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Tonypandy |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pencoed, Wales
Latest outage, problems and issue reports in Pencoed and nearby locations:
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
-
David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
-
Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
-
Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
-
Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
-
Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
-
dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
-
Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
-
Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
-
John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
-
Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
-
GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
-
✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
-
✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
-
Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
-
Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
-
Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
-
Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
EmmaDunn
(@MissEmmaDunn) reported
@SkyHelpTeam my Internet is not working 😔
-
Vicki Gallagher
(@Vicki_G2020) reported
@SkyUK need to sort out your broadband connection issues and give your customers what they are paying for. Having to look at the broadband checker on the app to find you say your services are all fine then you call your helpline number to find an hour call wait time is a disgrace
-
Anthony Ellis
(@AntEllis2389) reported
@SkyHelpTeam What's will be achieved by calling you? There is loads of people tweeting and complaining about this issue. A call to your tech team will not sort this issue out for us.
-
•Amy•
(@amesharve) reported
@SkyHelpTeam @snarch_ Ours is down too, done the broadband check and doesn't get any further than 'connecting to your hub' . Its completely down. Turned it on and off 4 times now and still nothing.
-
Victoria Redfern (Leyland)
(@Mrs_Red_Art) reported
@SkyHelpTeam WhatsApp and messaging not working now
-
Scotty Pinkstone 💙🇪🇺
(@scottpinkstone) reported
@SkyUK still down ....
-
secco😁
(@mikesexton8) reported
@SkySports WTF is the @SuperLeague awards show !??? Another massive piss take of our wonderful sport! You complete set of disrespectful *****!!!
-
Timo Wilsonberger
(@mrtimwilson) reported
@SkyHelpTeam is your website having problems? Doesn’t seem to want to play ball. Help section not loading properly, can’t do an awful lot on it.
-
Sorcha #VaccinesWork💉😷💙 #GetVaccinated Casey 🍷
(@SorchaHolloway) reported
@JackieGMs66 @SkyUK Down for us too - but probably weather related
-
Prepartist
(@Prepartist1) reported
@brandiclayton24 @SkyHelpTeam @MartynF93 Stop playing down the problem Sky as there's clearly an issue with customers broadband. So get your fingers out your arses and get it sorted, people are relying on you.