Sky Outage Report in Pont Sticill, Merthyr Tydfil County Borough, Wales
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Pont Sticill, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Pont Sticill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Pont Sticill, Merthyr Tydfil County Borough, Wales
The most recent Sky outage reports came from the following cities: Mountain Ash, Ebbw Vale, Blackwood, Hengoed, Brecon, Aberdare, Bedlinog and Merthyr Tydfil.
City | Problem Type | Report Time |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Pont Sticill, Wales
Latest outage, problems and issue reports in Pont Sticill and nearby locations:
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Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
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Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales
@SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!
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Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales
@SkyHelpTeam can you help me access an old sky email address please
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Lynn Thomas (@vaynorboy) reported from Cefn-coed-y-cymmer, Wales
@Bowfinger1 @DavidJonesSky @SkySports Both sides didn’t have a clue! Two poor sides who gave the ball away too often!
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales
@Deaconboy666 @SkyUK @BT Yeah honestly man that new router hasn't done shit. Changes the 5GHz to a stronger channel but the 5 on it is wack anyway. Also if you notice it is just bad on a daily basis anyway like I could start out at 23 down and it would work its way down to 12... Not good.
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WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Joe T. Prosser (@Joetprosser) reported from Llanhilleth, Wales
@SkyHelpTeam It's okay. You're doing your best. Customer service is awesome, just inconsistent connections and the fact I've had an engineer out 2x in 2 months is dramatic haha.
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales
@SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system
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Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales
@SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers
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✨ANDREW✨ 🏴💜💙🦁 (@Villa19UTV) reported from Rhymney, Wales
@avfcalun @SkySportsPL @SkyFootball @SkySports @AVFCOfficial Yep wouldn’t of been all that bad even if it was 12pm kick off but 4.30 wat a horrible time 😏
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Anthony Pugh (@antycher) reported from Mountain Ash, Wales
@SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!
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Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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Stu (@P__TheLetter) reported from Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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WelshGaz75 (@gazzaboyo) reported from Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Neil C Robo🏴📷 (@NCRobo) reported from Ebbw Vale, Wales
Hey @SkySports WTF is go ng on with the #redbutton 😡😡🤡🤡 loads of usual shite games on apart from ours!!!! @LUFC
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Leighton Baller (@LeightonBaller) reported from Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Stu (@P__TheLetter) reported from Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Iwentupstairs (@Iwentupstairs) reported
Hate sky. Nothing but issues @SkyHelpTeam not that anyone if you care
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Tor (@Ashaman_Tor) reported
@SkyHelpTeam i do a tracert using command prompt to multiple ip adresses, and always on third step it fails, then skips to another ip adress and it works, i am having really bad latency in a video game but not on browser, sky health check says everything is fine
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Helen macfarlane (@Helenmackerel) reported
@SkyHelpTeam WHAT A **** PRODUCT YOU PROVIDE! Trying to watch Eurovision but no satellite signal - I have a huge tree in leaf possibly blocking signal but you won’t move my dish and I don’t want your glass tv, just sky through Wi-Fi please - MOST UNHAPPY😡😡😡
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Jambonic (@pmn1874) reported
FFS @SkyUK every month I need to activate @discoveryplus on my TV! Why? I can log in on my phone with no issue but when trying to view through sky Q I need to redeem the offer every month! The link you also provide is also not working now. Very poor service, free or not!
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George Arblaster (@Chedley85) reported
@DanSurridge9 @SkySports Clearly offside, why not call it? Crap analysis all round!
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NyLanaThotep™ 🏳️⚧️⚧🏳️🌈 (@IAmLanaPearce) reported
Seriously @SkyHelpTeam fix your fkn broadband I’m trying to stream and play online games and you’re literally making me want to kill myself how bad the piece of crap internet I’m paying for is! Fkn fix it you fkn robbing bastards! #SkyStealingMyMoney
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Dan Vickers (@Danjohnvickers) reported
@SkyUK your fibre connection seems to be down in LS28, do you know when this will be fixed?
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Kerry Lucy (@KerryLucyTweets) reported
@SkyHelpTeam is there an issue with Sky? My SkyQ box fails to connect and when it does eventually after switching everything off at the wall, it pauses or distorts/pixelates, failed to record last night.. by the looks of it on here.. I’m not the only one.
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Arsenal Forever (@Arsenal27612844) reported
@ARSENAL_THERAP @SkySports @talkSPORT Absolutely spot on. I don't watch or listen to either of them, awful biased crap 👍
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Mike ellis (@Mike_lfc_ellis) reported
@Gaga_BoyBeliebs @SkyUK It's dog ****.. stick with bt.. trust me.