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Sky outages and service status in Tonyrefail, Wales

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 13, 3:08 PM GMT+1.
  • 54% Internet (54%)
  • 17% Phone (17%)
  • 8% E-mail (8%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 4% Wi-fi (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Blackwood, Pontypridd, Merthyr Tydfil, Tonypandy, Bridgend, Treorchy, Aberdare, Maesteg, Mountain Ash, Hengoed, Bargoed, and Ferndale.

CityProblem TypeReport Time
Cardiff TV 16 hours ago
Cardiff Internet 1 day ago
Caerphilly Phone 4 days ago
Caerphilly Phone 6 days ago
Cardiff Internet 8 days ago
Blackwood Internet 8 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

16 hours ago
Caerphilly

2 recent signals

4 days ago

Community Discussion

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Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • amphlett_sg
    #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • EmmaLouiseTho13
    Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • Teds_Tours27
    Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • swfc3045
    Pete Evans (@swfc3045) reported from Bridgend, Wales

    @SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • Welsh_Saint14
    Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales

    @SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Amdreaw
    Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Fine. You’ve lost a customer.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CitizenF__
    Fred (@CitizenF__) reported

    @SkySports He should be slamming his own player for such a stupid dive

  • Cosmonaut_Hill
    Cosmo (@Cosmonaut_Hill) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service

  • VickyTa39674252
    Vicky Taylor (@VickyTa39674252) reported

    @MichelleBeckett @SkyUK @VodafoneUK Terrible company. Zero empathy

  • gill_frost
    Gill (@gill_frost) reported

    @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

  • SteveMaslinG
    Steve Maslin (@SteveMaslinG) reported

    @MichelleBeckett @SkyUK @VodafoneUK My 88 year old Mum was in hospital 6 weeks, Dad called her every day until Virgin Media cut off his phone without warning. Dad never missed a bill but they said he had exceeded his limit. When I complained their rep shouted "It's for their protection". Virgin Media are scum.

  • annockh
    Ann (@annockh) reported

    @MichelleBeckett @SkyUK @VodafoneUK I had so much trouble with virgin when my mother died. I said I was ending the contract. 10 mins later they rang to offer her new channels free if she stayed. I replied “ she’s bloody dead and and God has sky in heaven.” They got the point! I’d even emailed.

  • NaijaBet
    NaijaBet.com (@NaijaBet) reported

    @SkySports VAR drama never fails to split the nation! We at NaijaBet see why over half back the equaliser — those marginal calls are what make the game so addictive. Fair decision or robbery? What's your verdict, fam

  • garyboy1477
    Gary (@garyboy1477) reported

    @SkySports Yep are FIFA going to fix this game as well ?

  • Lescoleen67
    RunningSloth (@Lescoleen67) reported

    @MichelleBeckett @SkyUK @VodafoneUK They’re a terrible company. They pursued me through debt collection agencies for £38 I didn’t owe them. £38! I was tempted to just pay it to get them off my back. I’d get phone calls from the debt collector late at night! Awful company.

  • mariejarvie
    Marie Jarvie 🇪🇺 #MDANT (@mariejarvie) reported

    @MichelleBeckett @SkyUK @VodafoneUK The worst company I had to contact when my husband died was Microsoft. He had some software set up to auto renew. Impossible to cancel unless I had access to his emails.