Sky

Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 12/05/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Treorchy, Barry, Penarth, Maesteg and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomPorth Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • gavalar83 Gavin Murphy⚽️️👹 🇾🇪 (@gavalar83) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam can you help me access an old sky email address please

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam I can’t log into my email it says my password is wrong I followed the help path and it wanted to charge me £4.80

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam issues in Llandaff Cardiff with Broadband - no sccess all day today . Please advise as to issue and how to claim refund for lack of service.

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    Why is @skysports app not working now!

  • efwolf359 alan edwards (@efwolf359) reported from Merthyr Tydfil, Wales

    @SkyHelpTeam think it’s perfectly ok to make a customer wait three weeks for an engineer to visit to fix a totally dead skyQ system

  • suzyb443 Suzanne Burrows (@suzyb443) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK ok, so I want the wifi guarantee, we have fibre max. You sent my husband links and shit but we got nowhere, now, can you tell me what we need to actually get wifi guarantee, at the moment, we are lucky to get it upstairs!!!

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam @glennerboy Good luck getting any support from this lot #Jokers

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @AaronNacey @21LVA_linings @Julian_01m @SkySportsPL @ManCity @SkySports I won’t if you get it over the line that was bad last year 7 points up with a game in hand hopefully lesson learnt

  • MissNortonC CatherINe N (@MissNortonC) reported from Cardiff, Wales

    Every time Martin Tyler apologises for 'some language you may have heard', I imagine #SkySports viewers up and down the land telling him to effoff. #SuperSunday

  • sandraburnett3 sandra burnett (@sandraburnett3) reported from Cardiff, Wales

    @TheJordanMeares @DjangoSkywalker @SkySportsBoxing @BronzeBomber @kingkongboxing @SkySports Wilder tried and lost in the books he never lost but all fight fans know he did

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    So @SkyHelpTeam I pay u £145 a month no response and no access to help online or phone line

  • SoteroulaP Soteroula Philippou (@SoteroulaP) reported from Cardiff, Wales

    @SkyHelpTeam Unable to access my emails since yesterday morning and unable to reset my password. It keeps asking me for the 1st street I lived and won’t accept my answers - tried so many combinations....Please help

  • CathFluffybob1 Cath Colleypriest (@CathFluffybob1) reported from Cardiff, Wales

    @SkyHelpTeam Tried this not recognising anything need to print flight tickets ASAP getting no help

  • CanIfcking Neil (@CanIfcking) reported from Cardiff, Wales

    @rachaelhxx @SkyHelpTeam Ow shit phone them and ask to be put to the teck team thay sort it there end

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyUK not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • antycher Anthony Pugh (@antycher) reported from Mountain Ash, Wales

    @SkyHelpTeam @SkyUK Hi ive done a sky swap but I cant find the order number to claim my free galaxy buds. Help!

  • Heathwindows80 heathwindowsltd (@Heathwindows80) reported from Taff's Well, Wales

    Our sky dish isn’t working and blocked by a neighbour’s scaffold. No signal but @SkyHelpTeam not only charge £65 but they said we have to wait for a few weeks! Great service NOT considering we spend £150 a month or so! Going to be cancelling with them.

  • AChinnick90 Andrew Chinnick (@AChinnick90) reported from Cardiff, Wales

    @RSpencer100 @virginmedia @SkyUK Absolutely awful @virginmedia. I’ll be following you to @SkyUK as soon as my contract ends!

  • SolicitingFlava SolicitingFlavours (@SolicitingFlava) reported from Cardiff, Wales

    @SkyHelpTeam Refuses to connect and when re - enter passwirs just keeps on stating authenication error or just say "connecting" and never does. This is not an acceptable service.

  • TomDavidMorgan Thomas David Morgan (@TomDavidMorgan) reported from Pencoed, Wales

    ******* does the @SkyUK app ever work! Sort it out watched the same bastard advert over an over then freezes!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • niftyroe nicki roe (@niftyroe) reported

    @SkyHelpTeam Absolutely awful service as usual 👏🏼

  • HayleyWarren actualhayleywarren (@HayleyWarren) reported

    @MatterfaceJaime @SkyHelpTeam Ours is down too, so many people in the same town having the same issue. Been told an engineer will come out Tuesday. Surely you can’t be sending an engineer to every home that’s affected?!?

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam But when we do get in touch we’re told untruths I.e. that no one else has reported problems when we know for a fact that there is a local issue even if you cannot find it. We just want to be acknowledging and to be told that you’re working on it

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam We have been told that a new router would be sent out. With the number of other issues locally that have all started today late morning, all on sky ( other networks not affected ) it can only be a sky issue surely ?

  • edkellaway Ed K (@edkellaway) reported

    @SkyHelpTeam Why is moving home with sky so difficult!? An hour on the phone to arrange last week and told today order has failed but can’t tell me why so have had to cancel. Lad on the phone as helpful as a chocolate tea pot! Time to look at @virginmedia I think...

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam @BBCWatchdog @BBCXRay this has been going on since December, I’ve had plenty of conversations but no action to help an 80yo COVID widow.

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam No help for 80 yo COVID widow. Hope you’re pleased with such poor customer service.

  • johnbradford93 John-Paul Bradford (@johnbradford93) reported from Salford, England

    @SkyHelpTeam This is getting beyond a joke now!! Waiting on the phone for half an hour and still waiting to talk to the 5th person of the day. Trying to resolve an issue I have had since December and already spoke to 4 people and had an engineer come out who had to stand outside!

  • Marmite2 s (@Marmite2) reported

    @SkyHelpTeam No. I’ve called help to explain the situation and been told it would be sorted but then get email to cancel

  • MatterfaceJaime Jaime Matterface (@MatterfaceJaime) reported

    @SkyHelpTeam It is now an hours wait to n the phone line and other people locally are being told that there have been no other reports of issues locally. This is simply untrue.