Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Treharris, Cardiff, Caerphilly, Tonypandy, Hengoed, Pontypridd, Blackwood, Ynysddu, Porthcawl, Ferndale, Bridgend, Treorchy, Barry, Maesteg and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Treharris |
Internet | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Wi-fi | |
| Caerphilly |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
2/ Surprised but delighted to be told that as a long standing customer of 15 years I was classed as a VIP customer they could indeed reduce my payments. The nice lady worked her magic & advised me she could get it down to £80 @SkyHelpTeam
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
5/ I know in the current climate there are more important things to worry about but clearly all that waffle about being a VIP customer is crap. In just over 3 months I’ll now be paying ££30 a month more than I was advised and damn near back to where I was @SkyHelpTeam
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Chris Marriott
(@emceejay2) reported
from
Barry, Wales
@SkyUK Third day trying to pause Sports package. Website still says technical problem. Please please sort out ASAP.
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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cariad bridal
(@CariadBridal) reported
from
Resolven, Wales
@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Hargreaves
(@JJBHargreaves) reported
@SkyUK what's going on with internet outages in Cardiff? Can't find an email to contact or phone number to call on your 'help' section.
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David Cheyette
(@davidcheyette) reported
@SkyHelpTeam I pay for BT sports in my subscription but am unable to watch it through SkyGo, why ? I dont want to spend hours on the phone to you, could someone help me please !?
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Andy Willetts
(@andywilletts) reported
The @skysports coverage has been dreadful. They’ve literally shown the non-handball and the Sanchez non-incident more times than they showed our goal. #bcfc
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John Gatenby
(@mooseovtang) reported
@SkyHelpTeam An engineer came to our home. 1 hour later sky customer services (sky Q tech team) called my wife.
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Amelia 💚🐝💚
(@Amelia_mcJ) reported
@SkyHelpTeam Also it said to book an engineer as there seemed to be a fault outside then they said they had to visit the property but tbh the broadband seems to be working again so we never booked an engineer but there seems to be a problem with phone line.
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gavin risbridger
(@gavris) reported
from
Kirton, England
@SkyHelpTeam hi my hard drive has just failed on my sky hd box it’s over 10yrs old. I’ve only just renewed my contract, tried calling but there’s a 45 minute wait. Can you help please?
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becky kempster
(@beckjay2008) reported
@SkyHelpTeam Hi we had sky q fitted and it seems to be faulty.Ive tryed getting in touch but no one seems to reply.Can anyone help
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paul turner
(@pht86) reported
What ******** had Dion Dublin got on his face!!! #skysports
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Deac
(@DeaconJustified) reported
@SkyHelpTeam So its my fault. Got it. All that and that's your response. I will be calling and putting in a formal complaint. What a joke Sky is.
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Tess Pepper
(@tesspepper) reported
@SkyHelpTeam I've waited on hold already 4 approx 90m this week. I'll emphasise again this is entirely sky's error. Don't want 2 spend my day stood in my garden (only place I have signal) waiting 4 someone 2 answer. Given I'm a loyal customer can u offer something a bit better than that?