Sky outages and service status in Tonyrefail, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 13 outage signals in the last 24 hours around Tonyrefail, including 13 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 13, 9:28 PM GMT+1.
- Internet (30%)
- TV (30%)
- Phone (27%)
- Wi-fi (9%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Merthyr Tydfil, Caerphilly, Bargoed, Maesteg, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Pontypridd, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy
|
Phone | 20 hours ago |
|
Cardiff
|
Internet | 20 hours ago |
|
Bridgend
|
Wi-fi | 20 hours ago |
|
Merthyr Tydfil
|
Phone | 21 hours ago |
|
Caerphilly
|
Phone | 21 hours ago |
|
Bargoed
|
Internet | 21 hours ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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newman40 (@newman40) reported from Merthyr Tydfil, WalesGetting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Mountain Ash, WalesTele on for the first time today. Skysports news... **** off! Any news.... **** off! Radio... **** off! News papers... **** RIGHT OFF! Anyone who wants to talk to me about football but couldn't find Manchester on a map, let alone go to a game... **** off! Have I missed anyone?
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Michelle Everitt (@Eve73Shell) reported from Tondu, Wales@SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Kevin D 🏴🍺🏒🏳️🌈 (@kev_Cymru) reported from Cardiff, Wales@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Real Lee Burridge (@leeburridge) reported@SkyHelpTeam Haha even their help team has abandoned their customers.
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Emine Ibrahim (@Emina_ibrahim) reported@niiciidee @BullThe384402 @SkyHelpTeam My elderly mum’s mobile is also not working for incoming and outgoing calls
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bryan hawksworth (@HawksworthB) reported@cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Paul Hough (@Paul_J_Hough) reported@cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere
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Dave W (@Sir56ALot) reported@cxdi55 @skytv @SkyHelpTeam I can’t even cancel mine. Been with them 11 years, decided to move away from Sky, but at the last contract renewal they tied me in to the full package until July 2027. 130 quid and there’s nothing on that I want to watch that I can’t get on iPlayer, itvx or netflix
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Mike Deeble (@mikedeeble) reported@SkyHelpTeam @niiciidee Whole family on sky mobile. A level result day no way of contacting each-other. Pay Sky what must be £300 a month Absolute joke of a service
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wurzelm74 (@wurzelm74) reported@SkyUK is your phone network down for calls? Bristol - unable to make calls out. Texts working fine. No incoming or outgoing calls
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Scouse House Bouncy Music (@ScouseBouncy) reportedSo @SkySports plus is not working again on @virginmedia meanwhile @SkySports are showing the same rugby match on 3 channels instead of showing 1 match per channel so people can actually watch!
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Debs Robinson (@debs_robinson) reported@SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!