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Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 03/31/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Barry, Porth, Bridgend and Bargoed.

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City Problem Type Report Time
United KingdomCardiff Internet
United KingdomBlackwood Internet
United KingdomNew Tredegar Wi-fi
United KingdomHengoed Internet
United KingdomBlackwood Internet
United KingdomTreharris Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.

  • dh_architects dennishellyarArchitects (@dh_architects) reported from Barry, Wales

    @SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • SimonBurford83 Simon Burford (@SimonBurford83) reported from Llantwit Major, Wales

    @SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • leonajayne14 Leona Jayne (@leonajayne14) reported from Pyle, Wales

    @SkyHelpTeam broadband is down in CF33 area for several neighbours.

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • NigelBlues Nigel Harris (@NigelBlues) reported from Barry, Wales

    @SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bigpawsy bigpawsy (@bigpawsy) reported

    @SkyHelpTeam Recently taken out a new deal with yourselves on the basis of 4k enabled equipment and the ability to record the max number of shows simultaneously. Shocked to have received the order confirmation which shows the non UHD box on order! Please cancel my order!!!

  • NathanClay_Law Nathan Clay (@NathanClay_Law) reported

    @SkyHelpTeam After trying to work from home with WiFi painfully slow, I made the mistake of calling to get the refund due as a service guarantee. It’s great to upgrade at the touch of a button but it’s nigh on impossible to downgrade or complain #WFH #Broadband #snailspace

  • purplefish_123 Lindsay (@purplefish_123) reported

    @SkyHelpTeam hi, why are you pin protecting absolutely random episodes of Futurama or Simpsons?! (& only on Sky channels) They never, ever used to and they're being shown in the same timeslot as they always have, it's really frustrating when you just want background noise

  • jimfriel50 Jim Friel (@jimfriel50) reported

    @SkyHelpTeam Speed into my hub from outside is 24mbps when I speed check it tells me there is a problem, I'm on superfast 35 (best I can get in my village )just seems strange that if I do speed tests from other sites all are well below your guarantee of a min 24

  • GemmaJones83 Gemma Jones (@GemmaJones83) reported

    @SkyHelpTeam Hi. I logged a complaint over a month ago, was promised a call back, and sent an email that I’ve had no reply to. I’ve already sent a DM back in December and got a response to say it would be looked at. I am running out of patience now!

  • lilibet1987 Liz (@lilibet1987) reported

    @SkyHelpTeam Yeah Washington down as well, no engineers available till next bloody Monday, it better be sorted before then, as working from home.

  • jamiemufc187 Jamie Mufc (@jamiemufc187) reported

    @SkyHelpTeam Hi, its seems as I'm having the same winter weather problems. A dry 8 degrees night is causing my line to be capped and throttled to speeds under 19mb even though I'm guaranteed 37 and should get between 45 to 51. Phenomenon. @virginmedia

  • Charlot51044731 Charlotte (@Charlot51044731) reported

    @SkyHelpTeam hi is the internet down in Norfolk? My box isn’t even flashing and hasn’t been working for an hour.

  • LauraMWhite MissC (@LauraMWhite) reported

    @SkyHelpTeam what's the issue with Q boxes dropping broadband connection? 6 times tonight it's happened. No other Internet connected items have connections. Getting quite frustrating (I'm being polite!!!!).

  • d3dsy Big Dodsy (@d3dsy) reported

    @SkyUK further 7 or 8 minutes whilst Anthony was working on it, the line went dead ! I would have thought Anthony would have called me back to complete the process however he never did. I'm disappointed in the wifi service as we aren't getting a WiFi quality that will allow my wife to