Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Blackwood, Pontypridd, Caerphilly, Mountain Ash, Pontyclun, Barry, Porth, Hengoed, Bridgend, Bargoed, Ferndale, Tonypandy and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet | |
| Merthyr Tydfil |
Internet | |
| Blackwood |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Captain Giant
(@Captain_P_Giant) reported
from
Pengam, Wales
Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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John Wilkinson – Chart.PR, FCIPR
(@thatWilkochap) reported
from
Cardiff, Wales
@KleeJohn @SkyUK And ever thus it has been. Pretty poor service.
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?
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Anthony Campbell
(@Anthony20791553) reported
from
Penarth, Wales
Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Kathryn Foot 🏴
(@KathrynFoot) reported
from
Llantwit Fardre, Wales
@SkyHelpTeam Fine. You’ve lost a customer.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MARIE ROBINSON
(@MARIEROBINSON6) reported
@SkyHelpTeam It's not part of my subscription, I've never had the channel and my bill comes out on the 13th but the extra payment is coming out on the 22nd. I will be contacting your team to cancel my contract.
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Antony Capostagno
(@techguy112) reported
@SkyHelpTeam hi I have sky cinema but how do Do I activate paramount + on my sky Q #help #sky
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mike_a_27462
(@27462A) reported
@SkyUK From what I can see, there's less content, you can't record, you have to rely on catchup tv, which isn't always reliable. The biggest issue is that if you have a problem with your Internet, you can't watch anything.
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Peter Rusling
(@Petersrusling) reported
@SkyHelpTeam I’ve going thr link to cancel the tickets
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Gareth Eardley
(@goku1976) reported
@SkyHelpTeam I've forgotten my paramount plus password. I'm trying to reset it but the link sent me to the paramount website where it asks for my debit card. Obviously I'm not gonna do that. Any help please.
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Scott
(@ScottQTweets) reported
@SkyUK Tried negotiating a new deal as I didn't want to leave Sky but even the cancellations team still wanted me to pay an extra £12 a month for my package. I had no choice but to cancel. So much for 'VIP' customers and treating us for loyalty. It's a big shame.
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Karen Louise Hearn
(@karkarloulou) reported
@SkyUK amazing how u can be on call telling someone ur signal is really bad on ur new phone & they say turn your WiFi off, I said if I do that I, will lose signal, he insisted I turned it off & he was gone! 🙈 now ringing again on hold waiting for someone to answer!! 🤬
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h a y l e y ☾
(@__hatherell) reported
@SkyHelpTeam Still not working 😩
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Grant Mauluka
(@GrantMauluka) reported
@SkyHelpTeam broadband has been down since sat morning with a network error and still not working. How long is it going to take to fix…
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Sidcupgööner
(@sidcupgooner) reported
@SkyHelpTeam update,rang the team again,spoke to a new person about our problem,got assigned a case no.this time,got sent yet another router,promised a phone call at 1230 Sat to check,no phone call,rang today,asked to speak to our case manager,promised a call back before 12,no call,Shocking!!