Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (6%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 19 hours ago |
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Internet | 21 hours ago |
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TV | 4 days ago |
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TV | 5 days ago |
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Internet | 7 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Kevin D ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐๐ณ๏ธโ๐ (@kev_Cymru) reported from Cardiff, Wales@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Mikey Roberts ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if youโve got coated or treated glass
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Kevin D ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐๐ณ๏ธโ๐ (@kev_Cymru) reported from Cardiff, Wales@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! ๐
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, Iโm not happy that Iโve had numerous conversations with your team about returning my router and despite them confirming you received it back youโre now charging me. Please help.
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Kevin D ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐บ๐๐ณ๏ธโ๐ (@kev_Cymru) reported from Cardiff, Wales@SarahBell85 @SkyHelpTeam Itโs down in Cardiff too so unlikely your device
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly ยฃ20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Andrew Newman ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on whatโs going on? Thanks. CF5 6XR. ๐๐ผ
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? ๐๐ผ๐๐ผ
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but donโt want that to happen during the Covid pandemic.
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Michelle Everitt (@ShellEve73) reported from Price Town, Wales@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher John (@Moley1985) reported from Billericay, England@SkyHelpTeam How can you not be aware of wider issues? Have you seen the size of the thread I linked? Loads of people have the same problem
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BearsWearBigPants (@CaptAwesome1924) reported@monkeyhead78 @SkySports I just don't get him I dont agree with anything he says and most of the time I end up thinking ,why would you actually think or say that cos it's clear wrong It's embarrassing it's that bad
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Unekwuojo (@iamMista_jay) reported@SkySportsPL @SkySports VAR isn't the problem, EPL referees are just dumb. Especially Mike Dean.
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Jaedon Taylor (@jaedontaylor07) reported@SkySportsPL @SkySports Itโs a good save yeah but letโs be honest if that goes in everyone will say itโs poor goalkeeping - near enough stays right down the middle in the end
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Emma Muir (@emmamuir25) reported@SkyHelpTeam I upgraded to super fast broadband and itโs still just as bad ๐ญ๐ญ how can I speak to an actual human please?
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Jack Thompson (@millwalljack95) reported@SkySports stop apologising for โbad languageโ every 5 minutes please
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Niall Branton ๐ค (@NiallBranton) reported@SkySportsPL @SkySports Terrible decision
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(TouKL'ouTou) (@kpty_afc) reported@SkySportsPL @SkySports what about Wilson vs Liverpool? no consistency. they officiate as they feel like. English referees are so ****
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Andy (@andy7hodgy) reported@SkyHelpTeam Yeah you've sent me this link several times, do you have any other ideas to help get the service to our home that we pay for ? Never called us back when you said you would so you obviously do not care about your customers long as they keep paying. 8 years we have been with you.
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Andy (@andy7hodgy) reportedSome more excellent customer service from @sky @SkyHelpTeam Received a email asking for a date and time for them to call us, to try and sort the broadband issues of 3 weeks. No phone so we waited for nothing. Even if you fix this problem we are off. #awfulservice #avoidsky