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Sky outages and service status in Tonyrefail, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Caerphilly Wi-fi 10 hours ago
Cardiff Wi-fi 2 days ago
Cardiff Internet 2 days ago
Bridgend TV 5 days ago
Bridgend TV 6 days ago
Cardiff Internet 8 days ago

Community Discussion

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Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • dev2y
    Dev2y (@dev2y) reported from Cardiff, Wales

    @SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    @SkySports sort your red button service would like to watch the game with commentary paying more than over the odds for a poor service @SkyUK

  • finnfrenz
    Melinda Hawthorne (@finnfrenz) reported from Bargoed, Wales

    @SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Ewenny, Wales

    @SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.

  • wingnut1927
    Mark Letman (@wingnut1927) reported from Cardiff, Wales

    @elltell91 @SkyFootball @SkySports He wears a magic hat! Different level mate. His goal wasn’t bad either!

  • Cazz001
    Lady Carol (@Cazz001) reported from Cardiff, Wales

    So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem

  • RiyadhIssa
    Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales

    @SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead

  • dafyddlewis82
    Dafydd Lewis (@dafyddlewis82) reported from Ynysybwl, Wales

    @SkyHelpTeam need your help asap I've already sent a dm

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Bridgend, Wales

    @SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.

  • robertm72589070
    🎯🎯robert morgan (@robertm72589070) reported from Abertridwr, Wales

    @BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day

  • RiyadhIssa
    Riyadh Issa (@RiyadhIssa) reported from Penarth, Wales

    @SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Ewenny, Wales

    @SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡

  • Griffter1927
    Griffter (@Griffter1927) reported from Cardiff, Wales

    @SkySportsBoxing @SkySports Tony Bellews commentary and bias is awful. Get rid. @EddieHearn

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Ewenny, Wales

    @SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice

  • LRG0808
    Leah Griffiths (@LRG0808) reported from Church Village, Wales

    Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡

  • geraint9918
    Geraint Williams (@geraint9918) reported from Maesteg, Wales

    @SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.

  • GriffinSpurs
    Griff (@GriffinSpurs) reported from Bridgend, Wales

    @SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too

  • thisisjmx
    James Vincent 🏳️‍🌈🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@thisisjmx) reported from Cardiff, Wales

    Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...

  • LeightonBaller
    Leighton Baller (@LeightonBaller) reported from Penywaun, Wales

    @SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • The4th_ape
    Luke (@The4th_ape) reported

    @SkyHelpTeam do you want to tell me what's going on? My broadband service was supposed to be activated on Monday, I was told it will be today. Why isn't it activated yet? I my bill is already counting and yet no service, what the f*ck?

  • orchard74
    Karen Orchard (@orchard74) reported

    @SkyUK our internet keeps crashing. Very annoying when I was convinced our speed was fast enough for Sky Glass Are there any issues in the TW184XX area? Been happening frequently for about a week. Checked connections, followed all your troubleshooting and still keeps happening

  • airforce_foxx
    Samantha (@airforce_foxx) reported

    @SkyHelpTeam I’ve been doing that all day. Outage from at least 7am and I had to take a day of leave because I couldn’t wfh. I’ve never seen an outage of any kind with so little info available about the cause and estimated time for service return! We just need to know what is going on!

  • KR09ERS
    kimberley slice (@KR09ERS) reported

    @SkyHelpTeam Internet has been down for the last 2 days when will it be back on? Working from home has now become a nightmare

  • hjstraw1
    Henry Straw (@hjstraw1) reported

    Absolutely dreadful customer service from @SkyUK - **** ups at their end and now I’m looking at being without broadband for 3 weeks - unacceptable. Followed by 2 x customer service representatives hanging up on me after refusing to transfer me to a Manager. Utterly appalling.

  • golfnovlad
    Golf Novice Lad (@golfnovlad) reported

    @SkySportsGolf why am I waiting for watch the Fed Ex Cup at 6pm…. I pay a lot of money & want to watch it from the first tee. Awful coverage! #Golf #FedExCup #SkySports

  • DavidWa98974961
    Gunboat Diplomacy (@DavidWa98974961) reported

    @SkyHelpTeam trying to watch the new “black site” movie but when I download it, it downloads an episode of MAGNUM P I. Help!!

  • BoRn2bScouse1
    LFC (@BoRn2bScouse1) reported

    @Stressed102 @AaronBates91 @SkySports Haha wtf are you on about

  • trevor928
    Trevor Peddle (@trevor928) reported

    @SkyHelpTeam for the last day both our house and lots of others have an issue when we go to Netflix. Sound disappears and then when we return to Sky still the sound has gone, a reboot to clear. Apps fine outside of sky, yes SW up to date. Please fix

  • Shelli74808804
    Shelli (@Shelli74808804) reported

    @SkyHelpTeam it’s now almost 2 months since Paramount + went live yet I still cannot access this. Please advise when issues are likely to be resolved. This is wholly unacceptable