Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 01: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Hengoed, Pontyclun, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Porth, Tonypandy, Blackwood, Caerphilly, Treharris, Ynysddu and Porthcawl.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
TV | |
| Pontypridd |
TV | |
| Hengoed |
TV | |
| Pontypridd |
Internet | |
| Cardiff |
Phone | |
| Pontyclun |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Russell Jones
(@RussJonesWrites) reported
@SkyUK I took out a brand new contract for broadband with you only last month, and now you've put the price up! Surely my price is protected for the duration of my contract, seems insane to up my price after a month of service
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DAVE HENSON
(@D_8OY_H) reported
@SkyHelpTeam The app says no issues. I pay for superfast but I don't think I'm getting anything different
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Mark
(@MJPH15) reported
@SkyHelpTeam @sky I've only been a new customer to sky fibre broadband for a couple of days and the whole network has been down all day with this code AF-IE-1156153473 what ever this is?? Doesn't give me much confidence in a broadband service. Compensation???
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Karen Redfern
(@KarenRedfern2) reported
@SkyHelpTeam Very helpful engineer, so, with his advice, we are at least on the way to resolving part of the problem
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Mark
(@MJPH15) reported
@SkyHelpTeam Thank you for the prompt reply. I'm very much reliant on a broadband connection due to working from home for my business. Please get this service running again ASAP as I am losing money for as long as this service is down.
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David shore
(@das2112a) reported
@SkyHelpTeam Wife now contacted Mr Mcmahon our MP. He was utterly discusted to learn SKY has caused my KEY WORKER wife issues being able to work from home. He wants us to ask where is the work effecting the OL8 2SD are supposedly being carried out, what is the fault, are engineers on it?
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919 Clan
(@919_clan) reported
I just bought a Ethernet cable because @SkyUK has the worst Internet in the UK "Believe in better, my arse" #Amazon #UnitedKingdom #skywifi
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colin love
(@colinlove3675) reported
from
Clacton-on-Sea, England
@SkyHelpTeam any time update on issues with phone and broadband in my area CO15 no phone or broadband since 9:20 this morning
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Paul Griffin
(@780nm) reported
@SkyHelpTeam I guess my question is whether this was a planned outage or not? That info isn't on the site. Also, I've now had 4 works days affected by lack of service - can you advise about the process for refunds of my bills?
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Paul Griffin
(@780nm) reported
@SkyHelpTeam broadband in G31 down again. Again with no notice or any information. Any chance you could let customers know when it will be back up? Your website has this ref AF-IE-1156792007