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Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 02/15/2026 22:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomMerthyr Tydfil TV
United KingdomPorth TV
United KingdomTonypandy Wi-fi
United KingdomPontypridd TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • andyn63 Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • Bestyroo Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • MRosspearce Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • henryf2409 Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • gingio Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • sarahtattoo13 Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • amandahollis73 amanda (@amandahollis73) reported

    @SkyHelpTeam is there an outage in the SO43 area?

  • JustMeNic Nic Daniels (@JustMeNic) reported

    @SkyHelpTeam Hi, loss of broadband SK14 area? Known issue? Thanks

  • HorllarGlobal1 Horllar (@HorllarGlobal1) reported

    @SkySportsPL He never made mention of Aubameyang this is bad😞,and we are taking actions on this @SkySports

  • sherylbone617 Sheryl Bone (@sherylbone617) reported

    @SkyHelpTeam Hi, why are some episodes of The Bill not available to download and please don't say it's down to the nature of the episode

  • LukeShawy1988 Luke Shaw (@LukeShawy1988) reported

    @SkyHelpTeam any chance sorting your **** internet out or what??? Cut off during weekend league on fifa at 1pm still not working now???? #skybroadband #sky #broadband

  • EdisonTheFox edison@home:~$ (@EdisonTheFox) reported

    @SkyHelpTeam I don't need to send a DM... my entire issue is laid out here in this tweet.

  • ageminisdiary a confusing gemini (@ageminisdiary) reported

    @SkyHelpTeam hey, I've been sadly meaning to cancel my sky subscription because I have moved into a Uni accommodation, and I can't get anywhere to cancel it, could you help me please?

  • timmuz50337 Tim Musgrove (@timmuz50337) reported

    @O2 @SkyHelpTeam significant problems with mobile signal on both my Sky and O2 mobiles in HX6 for quite a while now. Is this a known issue?

  • JayneHankinson2 Jayne Hankinson (@JayneHankinson2) reported

    @SkySports Oh my god. I have never wanted someone to be knocked out so much. I hope Savanna Marshall sparks her out and shuts that winey mouth of hers up. 💪🙏

  • findo83 Aldo Findlay (@findo83) reported

    @SkyHelpTeam I have checked and its poor, sky really need to get act together about this