Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

City	Problem Type	Report Time
Cardiff	Wi-fi	19 hours ago
Cardiff	Internet	21 hours ago
Bridgend	TV	4 days ago
Bridgend	TV	5 days ago
Cardiff	Internet	7 days ago
Blackwood	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

• 
  Tania Davies (@TanJanDav) reported 9 seconds ago from Cardiff, Wales

  @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

• 
  Tania Davies (@TanJanDav) reported 10 seconds ago from Cardiff, Wales

  @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

• 
  Rebecca Cogbill (@beccacogbill) reported 40 seconds ago from Coychurch Lower, Wales

  @SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

• 
  Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported 5 minutes ago from Cardiff, Wales

  @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

• 
  Glenn Holloway (@glenn_nnelg9) reported 9 minutes ago from Llantrisant, Wales

  @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 11 minutes ago from Cardiff, Wales

  Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

• 
  Gerald J Davies (@GerJDav) reported 14 minutes ago from Caerphilly, Wales

  @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

• 
  Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported 20 minutes ago from Cardiff, Wales

  @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

• 
  Shelley Bellamy (@Bestyroo) reported 20 minutes ago from Dinas Powys, Wales

  @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

• 
  Steffan McMahon (@Steffan_McMahon) reported 27 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

• 
  Shane (@gingio) reported 27 minutes ago from Cardiff, Wales

  @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

• 
  Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported 29 minutes ago from Cardiff, Wales

  @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

• 
  Steffan McMahon (@Steffan_McMahon) reported 37 minutes ago from Bargoed, Wales

  @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

• 
  Gareth Thompson (@gareth_thmpsn) reported 40 minutes ago from Cardiff, Wales

  @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

• 
  Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported 40 minutes ago from Cardiff, Wales

  @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

• 
  Sarah Harvey (@sarahtattoo13) reported 41 minutes ago from Abertridwr, Wales

  @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

• 
  Tania Davies (@TanJanDav) reported 42 minutes ago from Cardiff, Wales

  @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

• 
  Ross Pearce (@MRosspearce) reported 48 minutes ago from Cardiff, Wales

  @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

• 
  Henry Field Assoc CIPD (@henryf2409) reported 52 minutes ago from Cardiff, Wales

  Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

• 
  Michelle Everitt (@ShellEve73) reported 55 minutes ago from Price Town, Wales

  @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Christopher John (@Moley1985) reported 6 minutes ago from Billericay, England

  @SkyHelpTeam How can you not be aware of wider issues? Have you seen the size of the thread I linked? Loads of people have the same problem

• 
  BearsWearBigPants (@CaptAwesome1924) reported 10 minutes ago

  @monkeyhead78 @SkySports I just don't get him I dont agree with anything he says and most of the time I end up thinking ,why would you actually think or say that cos it's clear wrong It's embarrassing it's that bad

• 
  Unekwuojo (@iamMista_jay) reported 12 minutes ago

  @SkySportsPL @SkySports VAR isn't the problem, EPL referees are just dumb. Especially Mike Dean.

• 
  Jaedon Taylor (@jaedontaylor07) reported 13 minutes ago

  @SkySportsPL @SkySports It’s a good save yeah but let’s be honest if that goes in everyone will say it’s poor goalkeeping - near enough stays right down the middle in the end

• 
  Emma Muir (@emmamuir25) reported 16 minutes ago

  @SkyHelpTeam I upgraded to super fast broadband and it’s still just as bad 😭😭 how can I speak to an actual human please?

• 
  Jack Thompson (@millwalljack95) reported 18 minutes ago

  @SkySports stop apologising for ‘bad language’ every 5 minutes please

• 
  Niall Branton 🤙 (@NiallBranton) reported 20 minutes ago

  @SkySportsPL @SkySports Terrible decision

• 
  (TouKL'ouTou) (@kpty_afc) reported 22 minutes ago

  @SkySportsPL @SkySports what about Wilson vs Liverpool? no consistency. they officiate as they feel like. English referees are so ****

• 
  Andy (@andy7hodgy) reported 24 minutes ago

  @SkyHelpTeam Yeah you've sent me this link several times, do you have any other ideas to help get the service to our home that we pay for ? Never called us back when you said you would so you obviously do not care about your customers long as they keep paying. 8 years we have been with you.

• 
  Andy (@andy7hodgy) reported 24 minutes ago

  Some more excellent customer service from @sky @SkyHelpTeam Received a email asking for a date and time for them to call us, to try and sort the broadband issues of 3 weeks. No phone so we waited for nothing. Even if you fix this problem we are off. #awfulservice #avoidsky