Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Cardiff, Barry, Caerphilly, Maesteg, Bridgend, Aberdare, Porthcawl, Blackwood, Treharris, Hengoed, Mountain Ash, Ferndale, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
Internet | |
| Cardiff |
TV | |
| Cardiff |
Total Blackout | |
| Barry |
TV | |
| Cardiff |
TV | |
| Caerphilly |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@SkyHelpTeam But do you support Apple Watch cellular ? Thanks
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Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Webb
(@AshleyWebb82) reported
@SkyHelpTeam Yes it says there is a connection problem. Then when I click “I think there is an issue” it says it’s ok. But it’s not. I’ve now held reset button down for 10 seconds to reset box. But no difference
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Richie Cohen
(@richiecohen18) reported
@SkyUK phone line down and your customer services closed. Can anyone help?
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Emma Causer
(@EmmaCauser3) reported
@SkyHelpTeam hi any idea when the broadband issue in WV10 will be resolved?
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Ashley Webb
(@AshleyWebb82) reported
@SkyHelpTeam my broadband is down in little@paxton Cambs. All router lights are on but no internet!!
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Georgina Biddle
(@georgiebids) reported
@SkyHelpTeam It wasn't a similar offer. It was £12 a month more. Inconvenience of no broadband and phone and we didn't cancel. It was Sky's error!
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☀️Keith Harris🏖
(@klharris30) reported
@SkyHelpTeam A few toggles and it seems to be ok again after weeks of it not working. 🤞it’s sorted now, thanks for your help.
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Ric Pickford
(@RicPickford) reported
@SkyUK Finally my connection is stable on the Pucks but the picture quality of the 55" Glass TV is soooo poor. Washed out grainy picture. You need to improve the TV quality and give anyone with the original Glass TV a free swap/upgrade for putting up with it.
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KJ 🦋⁷
(@Kaatie23_) reported
@SkyHelpTeam It really shouldn’t be my problem to deal with though. I’m being charged whilst waiting for the complaints department to contact me. I can’t put a claim through Royal Mail until sky can prove it was damaged in transit. So I’m at a loss on what steps to take.
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dean deanson
(@dean_deanson) reported
@WFHutton @SkyHelpTeam What do you mean the agent could do nothing? They’ve booked you an engineer to fix the fault so they have literally done their job. Unless you expect them to come out themselves and fix your issue you entitled moaning prick
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Andy Howell
(@Andyh831976) reported
@SkyHelpTeam @AshleyWebb82 Hi there same issue as Ashley also south cambs (Eltisley PE19). Followed all online steps line check comes up clear and apparently I'm connected with Internet meanwhile having no download/upload speed at all