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Sky outages and service status in Tonyrefail, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Tonyrefail, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 20, 9:54 AM GMT+1.
  • 32% Internet (32%)
  • 32% TV (32%)
  • 24% Phone (24%)
  • 8% Wi-fi (8%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 22: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Blackwood, Mountain Ash, Cardiff, Penarth, Tonypandy, Bridgend, Merthyr Tydfil, Bargoed, Maesteg, Treharris, Porth, Hengoed, and Pontypridd.

CityProblem TypeReport Time
Caerphilly TV 2 days ago
Blackwood Wi-fi 3 days ago
Mountain Ash Internet 3 days ago
Cardiff Total Blackout 3 days ago
Cardiff Internet 8 days ago
Cardiff TV 8 days ago

Nearby cities with recent reports

Caerphilly

1 recent signals

2 days ago
Blackwood

1 recent signals

3 days ago
Mountain Ash

1 recent signals

3 days ago
Cardiff

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

  • faT_Taf_213
    LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports He did not square that ball to Sterling and he has never won a single trophy in his life. He will not win his first trophy with England. He’s not a winner & those are the facts . Come back when he’s actually won something of significance.

  • KathrynFoot
    Kathryn Foot 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KathrynFoot) reported from Llantwit Fardre, Wales

    @SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • EmmaLouiseTho13
    Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • Eve73Shell
    Michelle Everitt (@Eve73Shell) reported from Tondu, Wales

    @SkySports seriously this red button coverage on Fulham v Millwall is shocking. Turn the fake crowd noise down it’s so annoying !!!!

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

  • mrlouismoore
    Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • Teds_Tours27
    Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkMarkholt8
    mark holt (@MarkMarkholt8) reported

    Ffs as if @SkySports still have that god awful GOAT song for their premier league coverage. Republica/tinie tempah the good old days

  • JJCainsy
    Cainsy 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@JJCainsy) reported

    @SkySports Yes. It’s nearly time for all those plastic fans to support their Premiership teams.

  • CPaul089
    Paul C (@CPaul089) reported

    New season but i still ******* hate the half time interviews with players. What do you expect them to say? Just **** it off! @SkySports absolutely pointless crap.

  • hbenno6
    H benno (@hbenno6) reported

    @SkyUK are the worse provider in the world. Customer service is none existent

  • blueinjil
    Chelsea Gospel (@blueinjil) reported

    @Blue_Footy @SkySports Those stingy mfs will never pay up.

  • Mikey9410
    Mike (@Mikey9410) reported

    @SkyHelpTeam I know an elderly gentleman who has a landline fault and can't get through the AI systems to speak to someone on the phone. Can someone kindly take some initiative and call him as he's very stressed. I'm not with him to help him call.

  • stevenkyle_sg
    Steven Gallagher (@stevenkyle_sg) reported

    What a joke today from @SkyHelpTeam and @WeAreOpenreach you should be ashamed utter joke of a service

  • LeeCPDAFC
    Lee Bowman (@LeeCPDAFC) reported

    @whitters83 @SkyHelpTeam Yes having same issue

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam We know you are a very professional company who would never cheaply answer our queries with pathetic little automated messages as opposed to having to speak with "customer service representatives" who are clearly from other planets and have never heard of English ;)

  • SWright1steve
    Steve Wright (@SWright1steve) reported

    @Sargy7 @SkyUK I was being charged £60 a month. New customers could get it for £15 a month. Never going back, no matter how often they phone me.