Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Tonypandy |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
-
Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
-
Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
-
Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
-
Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
-
Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
-
Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
-
Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Katie
(@hockeypucky) reported
@SkyHelpTeam Thanks, all working now! The app still says I'm not in contract but that's not an issue. Katie x
-
JAMES SMITHERS
(@JAMESSMITHERS11) reported
@SkyCricket @SkySports India will be asking how did they lose 2 batting collapses and poor catching stokes got away with his decision to bowl first but England are so good at chasing
-
mph
(@melanie_hu3226) reported
@SkyHelpTeam absolutely disgusted with your staff. Offered gesture of goodwill payment which is then withdrawn as I ask to speak to a manager…. Bullying tactics and stonewalling! Also complaint raised and aparently thoroughly investigated in 5 mins!! 😡😡😡
-
Jo Jo
(@JoanneTatchley) reported
@SkyUK When you take out a contract paying a high monthly cost you expect the device and allowance .... third bill about to be paid and still no device. Passed 5 times by call centre, advisors claiming to put me on hold to read the notes ... never to pick up again
-
Wave
(@WaveIsntPosting) reported
@SkyHelpTeam care to explain why my internet was down for four ******* hours tonight
-
🆁
(@CapitalR) reported
Your SkyGo app is down on my Xbox Series X. Just loads a black screen and no tv schedule either. Unable to get the Test Cricket on… When are you fixing it? @SkyHelpTeam
-
Leah 💙
(@Lea_Rob) reported
Ok @SkyHelpTeam getting fed up with ongoing issues….WiFi max booster not working, connects for 5 mins then drops. Moved it closer to router to connect then goes again. Ongoing speed issue sitting with #openreach. What else can I do other than cancel the lot and go elsewhere?
-
J
(@NoThankYou_xo) reported
Hours on the chat to people that are incompetent and can’t even understand what I’m saying and now @SkyHelpTeam have gone awol in the dms. The app is also ridiculous. Telling me my tv services are restricted when I’ve never had sky tv. Absolute joke
-
Robert Agnew
(@robert_w_agnew) reported
@SkyUK how can you expect people to be disconnected from your broadband service for over a week
-
Neil Ralph
(@NeilRalphy) reported
@MartinDash1 @SkyHelpTeam We’ve just phoned Sky & they had to do a reboot on the sky box & system . If you’re having problems still Mart might be worth giving them a call as they are aware of lots of issues! Supposedly sorted now , but we’ll see 👍