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Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 11/17/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Treharris, Hengoed, Treorchy, Pontypridd, Merthyr Tydfil, Barry, Penarth, Maesteg, Ferndale, Blackwood, Tonypandy, Mountain Ash and Porth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Wi-fi
United KingdomCaerphilly Internet
United KingdomCardiff Internet
United KingdomTreharris Total Blackout
United KingdomHengoed Phone
United KingdomTreorchy Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • mattaddicott Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam The entire street is down. Two days now.

  • Topcat2512 MarkH (@Topcat2512) reported from Bridgend, Wales

    Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2

  • Riddy81 Riddy 🇬🇧 🦢🦢🦢🦢🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Riddy81) reported from Cardiff, Wales

    If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out

  • darth_noga Noga Fett (@darth_noga) reported from Barry, Wales

    Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?

  • kirkyboy79 captains log (@kirkyboy79) reported from Cardiff, Wales

    Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet

  • thomjamesmcc Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • timscoreboard Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • Tayles1985 Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam can you confirm if there is an issue in Bridgend with Broad band? My Wi-Fi is working then not then working.

  • 52_towen_89 Tom Owen (@52_towen_89) reported from Porthcawl, Wales

    Absolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode

  • EmmaLouiseTho13 Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • mrlouismoore Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • Dimclem_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • peedeejay Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales

    @SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬

  • StaceyWorboys Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales

    @SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.

  • jason_fenard jason fenard (@jason_fenard) reported from Cardiff, Wales

    Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?

  • David_Moose It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕 (@David_Moose) reported from Penarth, Wales

    Anyone else @SkyHelpTeam TV down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mr_gary_shaw Gary Shaw (@mr_gary_shaw) reported

    @SkyHelpTeam @shaunthorpe333 It’s ridiculous. Obviously this account is not meant for actual customer service but there surely must be some kind of escalation back to the ‘client?’ As in ‘Hey, we’re taking a lot of heat on this, you guys might want to answer properly. What should we say?’

  • ToniJon27118326 Toni Jones (@ToniJon27118326) reported

    @SkyUK Internet out all day in Bath. Still off. Had an engineer appear at midday to confirm 'yes it's definitely off, look at that amber light'. Still nothing. No information about what the issue is, when it will be fixed etc. Shambles. Wondering how the Internet is on Virgin 🤔

  • Louhillen Lou Hillen (@Louhillen) reported

    @SkyHelpTeam It said it couldn't connect to the router. It seems alot of people locally had problems with phone lines. As it affected our landline (no dialingtone) I didn't book an engineer as the diagnostic told me to. I left it till this morning and all was good again.

  • Katistudentmw Kati Reed (@Katistudentmw) reported

    @SkyHelpTeam any update as to when the current outage in the Lincoln LN6 and surrounding areas will be sorted - no broadband all day!!

  • redchris1971 Chris Mitchell💙 (@redchris1971) reported

    @SkyHelpTeam @RossDPepper That’s not true at all is it, lots and lots have people have put tweets on here today saying it’s down in Lincoln. Don’t mislead @SkyHelpTeam

  • jess_barrett Jessica Barrett (@jess_barrett) reported

    @SkyHelpTeam we’ve had no Wi-Fi all day and just a recorded message on customer service line. Any update? My husband couldn’t work from home today

  • LiamInTheSky . (@LiamInTheSky) reported

    @SkyUK Why do you put people’s packages up in price yet when I leave you you unscrupulous, greedy ***** are offering me 50% off. You’ve offered me the ‘final’ chance about 8 times. **** off.

  • markflynn squashed on public transport (@markflynn) reported

    @SkyHelpTeam Problem with sky is getting cut off when final put through to someone, oh yeah, I had to call Sky as the person who promised to call me today did not and there has been a change on my account without discussion. Absolutely awful.

  • jackrowlands123 Jack Rowlands (@jackrowlands123) reported

    Still got no WiFi after it went down this morning 🙄 sort it out @SkyUK

  • tomallen_04 Tom Allen (@tomallen_04) reported

    @SkyHelpTeam Taken out a new sky contract, had to constantly wait for the service to actually work. Then the first payment come up with an addition 250 charge for the previous month WE DID NOT have any service on sky. Apparently our fault for not saying.