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Sky outages and service status in Tonyrefail, Wales

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 6, 10:15 AM GMT+1.
  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 11% E-mail (11%)
  • 5% Total Blackout (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Ferndale, Caerphilly, Bridgend, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, and Mountain Ash.

CityProblem TypeReport Time
Cardiff E-mail 4 hours ago
Cardiff Wi-fi 3 days ago
Blackwood Internet 6 days ago
Hengoed Internet 8 days ago
Ferndale Internet 8 days ago
Cardiff Internet 11 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

4 hours ago
Blackwood

1 recent signals

6 days ago

Community Discussion

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Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • suzannathomas
    suzanna thomas (@suzannathomas) reported from Cardiff, Wales

    @SkyHelpTeam can you please tell me why it is so hard for you to send a router out so it arrives before the installers. 3 weeks since we upgraded and bt arrive this morning our router not till this afternoon. Cant do the proper checks. Shocking service for the price we pay.

  • 52_towen_89
    Tom Owen (@52_towen_89) reported from Porthcawl, Wales

    Absolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • Kellyluxe
    Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • wenglishpaul
    Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    So after 20 years of being a @skytv customer. @SkyHelpTeam are happy to loose me as a customer absolutely disgusting attitude. To say I'm furious is an understatement #poorservice

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • SimonBurford83
    Simon Burford (@SimonBurford83) reported from Llantwit Major, Wales

    @SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!

  • David_Moose
    It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕 (@David_Moose) reported from Penarth, Wales

    Anyone else @SkyHelpTeam TV down?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • MarkDav59132946
    Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • swallocks64
    WOT. ME. WORRY ? (@swallocks64) reported

    @SherlockStede @SkySports Sky sports. Been ****, are ****, always will be ****. Absolutely clueless.

  • thedigitaldad73
    Darren Skingle - Entrepreneur (@thedigitaldad73) reported

    @skysports #refwatch !!! **** me ….. this is what happens when games are not shown live !!!! Awful decisions

  • Bunnyaimee
    👸🏼Aimée👩🏼‍🦽🐇 (@Bunnyaimee) reported

    @SkyHelpTeam Im getting REALLY frustrated. I've had nothing but issues with your 'fast fibre' since your unhelpful engineers put it in, when i try to get help, i just get an AI bot on your site, and it refuses to put me through to an actual person, when i need to discuss this!

  • kick_in_grass
    James Ryddel (@kick_in_grass) reported

    @FeckOffFlouncer @SkySports City lucky not to be 4-1 down ..

  • jarvito8
    Joey’s translator (@jarvito8) reported

    @SkySports Nowhere near as bad as his decision to play Frimpong in the front 3 & a midfielder at right back while Ngumoha & Chiesa sit on the bench.

  • nadams201
    FC Faithful 🖤🤍 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@nadams201) reported

    @SkySports why are we getting a blank screen on the sky plus Rugby league catalans v leigh. It's bad enough our sport isn't even on a channel but to not be even working properly on the plus button is not on

  • seismictc
    seismictc (@seismictc) reported

    @Phillyconcarne The media bring the game into disrepute. SkySports are the worst.

  • ElectricJllyfsh
    Electric Jellyfish (@ElectricJllyfsh) reported

    @nffckez @SkySports @SkySportsPL If you know that why are you still paying for Sky Sports Premier League then? Get a dodgy box/stick. Then again you follow the Premier League so thick as **** anyway.

  • Gavinsmith100
    Gavin Smith (@Gavinsmith100) reported

    @SkyHelpTeam please tell me how inspect someone who cares about your customers - the complete failing of customer service is unbelievable and there is no way of speaking to anyone who cares

  • nosmh
    nosmh (@nosmh) reported

    @RoyAllenFSW @AppleTV @F1 They have no clue what they are doing. Meanwhile they also cannot seem to figure out their HDR10+ encoding, so I watched the SkySports feed (on AppleTV) instead of their broadcast and was quite happy. Well, other than being disappointed they ran the feed in a much lower resolution than their main broadcast.