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Sky outages and service status in Tonyrefail, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 6:15 AM GMT+1.
  • 59% Internet (59%)
  • 24% Wi-fi (24%)
  • 12% E-mail (12%)
  • 6% Total Blackout (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Ferndale, Caerphilly, Bridgend, New Tredegar, Treharris, Pontypridd, and Tonypandy.

CityProblem TypeReport Time
Cardiff Wi-fi 11 hours ago
Cardiff E-mail 5 days ago
Cardiff Wi-fi 8 days ago
Blackwood Internet 11 days ago
Hengoed Internet 13 days ago
Ferndale Internet 13 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

11 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • Kellyluxe
    Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • the_real_Jo74
    Jo (@the_real_Jo74) reported from Aberdare, Wales

    @SkyHelpTeam @skycusterservice your internet & mobile service is down. Can you please say why and when it is likely to running again plz?

  • thatWilkochap
    John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • benprice84
    Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • TheRhysDavidson
    Rhys Davidson (@TheRhysDavidson) reported from Cathays, Wales

    @SkySports is **** … 3 sets of adverts during half time!

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • gingio
    Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • mrlouismoore
    Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Connor_Stanford
    Connor Stanford (@Connor_Stanford) reported

    @F1Media @SkyGroup @SkySports Worst news

  • CareFreeXtra
    CareFree Xtra (@CareFreeXtra) reported

    @ChelsTransfer @SkySports Kinda doesn’t count if you’re not contributing to the trophies! He’s been awful

  • WhittemoreJulie
    Julie Whittemore (@WhittemoreJulie) reported

    @SkyHelpTeam I took out a broadband deal and landline phone via an offer to start on 5 May. Problems from the start our phone number not ported and 12 operative and 4 hours of my time to be told I will need to cancel and be without internet for 1-2 weeks how can this be right.

  • thewirralkopite
    wizzle (@thewirralkopite) reported

    **** off sky, trying to watch ted before i go asleep and d internet’s went off again. 2 days in a row at the exact same time it’s went off. @SkyHelpTeam

  • Kennykazooba
    Tokyo💙 (@Kennykazooba) reported

    @SkySports It’s not that deep, fans are just frustrated and want pour it out on someone because of poor performances

  • yorksrover
    Nacmacfeegle (@yorksrover) reported

    @F1Media @SkyGroup @SkySports The worst news possible. I work on cruise ships and have no access to sky. I figured F1TV would be my best option, but skys monopoly prevents me from subbing to any plan except access, which is nothing more than the 8minute highlights shown free on YouTube. This is bollocks.

  • Felipe_Grey95
    Philip Aggrey (@Felipe_Grey95) reported

    Hello @bt_uk and @skyuk your service really sucks. Why is it taking 30 mins to download ‘Prisoner’ when I have Halo 3 that I am paying loads of money for each month? You are pathetic 😡😡😡🤬🤬🤬

  • stido2902
    stido (@stido2902) reported

    @F1Media @SkyGroup @SkySports This is bad for f1, if you can’t afford sky how do you watch live f1

  • MFCkenty
    neil bausors secret admirer (@MFCkenty) reported

    @geomufc20 @Keithhutch30 @SkySports People who don’t have a clue about a clubs situation should just shut ******** up. 👍🙏

  • Aribluees
    Mr. Snow (@Aribluees) reported

    @justcfc @SkyKaveh @SkySports maresca is a real failure how stupid are the club officials when managing this team