Sky outages and service status in Tonyrefail, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 5, 4:43 PM GMT+1.
- Internet (44%)
- TV (31%)
- Phone (13%)
- Total Blackout (6%)
- Wi-fi (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 5: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Bridgend, Cardiff, Blackwood, Hengoed, Caerphilly, Tonypandy, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Bridgend
|
TV | 45 minutes ago |
|
Cardiff
|
Internet | 2 days ago |
|
Cardiff
|
Internet | 2 days ago |
|
Blackwood
|
TV | 2 days ago |
|
Hengoed
|
TV | 6 days ago |
|
Caerphilly
|
Internet | 10 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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jason fenard (@jason_fenard) reported from Cardiff, WalesAnyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Neil (@neil_roberts_) reported from Cardiff, WalesSky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
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chris lay (@chrislay84) reported from Cardiff, WalesAston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕 (@David_Moose) reported from Penarth, WalesAnyone else @SkyHelpTeam TV down?
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Tom Owen (@52_towen_89) reported from Porthcawl, WalesAbsolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Peter N (@gooner1947) reported from Blackwood, Wales@stuafc71 @SkySports @FA_PGMOL Another one of the mysteries of VAR. Its all garbage
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam Openreach say I has fttp. Your system says no. Why? I want to pay you more!!! Several emails and calls and not resolved. Last one to my wife was rude + condescending. Not happy. Due for renewal soon. If you want my business get it sorted.
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Riddy 🇬🇧 🦢🦢🦢🦢🏴 (@Riddy81) reported from Cardiff, WalesIf @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Ben Price (@benprice84) reported from Penmaen, Wales@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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kevinpurse (@kevinpurse) reported from Cardiff, Wales@SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan (@AlanAvm1502) reported@Bantamigo88 @SkyHelpTeam Sky router is ****,
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Westend_Dave (@DaveWestend) reported@SkySports Wtf kind of headline is that
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Karen Rawlings (@KarenRawlings9) reportedAbsolutely appalled by @SkyUK. My elderly parent paid £40 for TV installation, yet the engineers refused to install it and showed no interest in helping. They left an elderly customer distressed and upset. Charging for a service you don’t provide is unacceptable.
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Phil 🦷 (@Phil_Bazz) reported@fortuneshiding0 @Horny_Hammer Cant get it on sky go. You need the sky sports app and then press watch. Its stupid because it means you can only watch skysports+ on TV or mobile. Not PC or Laptop
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Sam { Web Developer } (@samCodeNg) reported@theMadridZone @SkySports One moment he’s expected to stay, the next he’s expected to leave.. this Madrid Zone doesn’t even help
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AC3 (@AustinChild3) reported@PhilipJBerry @SkySports More revenue is a bad thing?
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WatchAaron (@AaronLinstead) reportedHas anyone else been having really bad customer service from @SkyUK in the last few months? They’ve given me mixed information, false advertisement on their products and their specialists aren’t helpful at all. My Dads had issues recently too - wrong info, no applying deals etc.
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JoergWeisen (@jweisen164383) reported@SkySports Infantino’s leadership of FIFA is a nightmare for football fans. His conduct during the last World Cup, and now the plan to sell World Cup stakes to private investors, is the final straw. UEFA is right to take a stand. Football belongs to the fans. Infantino should step down.
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J D (@DNOmassive) reported@SkyHelpTeam I want to give my 31 days notice to cancel my rolling TNT sports add-on without sitting on the phone for an hour please.
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Gavin (@grs_67) reported@MillwallDan85 @SkySports I don't have a problem with them up to be honest, let's face it without Sky the game as we know it would have died a death in the early 90's