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Sky outages and service status in Tonyrefail, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Tonyrefail, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and E-mail.
  • The most recent signal from this area was received Jul 10, 8:48 AM GMT+1.
  • 57% Internet (57%)
  • 17% Phone (17%)
  • 9% E-mail (9%)
  • 9% Total Blackout (9%)
  • 4% Wi-fi (4%)
  • 4% TV (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Sky

Sky is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Blackwood, Pontypridd, Merthyr Tydfil, Tonypandy, Bridgend, Treorchy, Aberdare, Maesteg, Mountain Ash, Hengoed, Bargoed, and Ferndale.

CityProblem TypeReport Time
Caerphilly Phone 2 days ago
Caerphilly Phone 4 days ago
Cardiff Internet 6 days ago
Blackwood Internet 6 days ago
Caerphilly Phone 6 days ago
Caerphilly Phone 6 days ago

Nearby cities with recent reports

Caerphilly

4 recent signals

2 days ago
Cardiff

1 recent signals

6 days ago
Blackwood

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • timscoreboard
    Tim Powell Legacy Supporter of 40 years (@timscoreboard) reported from Taff's Well, Wales

    @maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • gerry_tudor
    gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • Topcat2512
    MarkH (@Topcat2512) reported from Bridgend, Wales

    Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • daviddoodlebug
    🏴󠁧󠁢󠁷󠁬󠁳󠁿 Doodlebug BSc 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@daviddoodlebug) reported from Llantrisant, Wales

    @SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyHelpTeam I know how to pay my bill my issue is with the text to verify the payment it can’t go through because my phone cut off

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam can you tell me why the Apple TV app is not working?

  • ThomasBroad1
    Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales

    @jacobwyn29 @SkySports @premierleague Photo fix

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • Amdreaw
    Andrea Williams (@Amdreaw) reported from Pontypridd, Wales

    @GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lionel95049273
    Lionel (@Lionel95049273) reported

    @SkySports what the hell do we need all this crap at half time for

  • MaxiMumMother
    **** - News from Hell...and Europe. (@MaxiMumMother) reported

    @SkySports It seems that calling for the death of Christians and Jews didn't help them win after all. Allah hates Eygpt.

  • Gav4Hollanov
    Gav (@Gav4Hollanov) reported

    @SkyUK customer service is a disgrace! Brand new customer and both my hubs are lost yet I’m being told I should contact @RoyalMail !!! Never been treated like this ever ! Really second guessing joining this company if this is the treatment I’m getting from the beginning!!

  • Figric
    Anthony Quinlan (@Figric) reported

    @Wiglanta1971 @SkyBroadband @SkyHelpTeam At least Sky atrocious customer service has always been garenteed.

  • Spatula109317
    Spatula (@Spatula109317) reported

    Hope we’re gonna get compensated for this poor wifi service we’re currently experiencing. Not good @SkyUK

  • JamieCorr2273
    Jamie Parker (@JamieCorr2273) reported

    @SkySports Oh just **** off! We don’t wanna watch this utter garbage

  • RedmondJamess
    R (@RedmondJamess) reported

    @SkyUK and @WeAreOpenreach you missed our broadband installation date on June 15th. We’ve been told we won’t even have an update on IF we can get WiFi until July 15th. You’ve missed calls, compensation, lied, and failed to solve my issue. This is the worst customer service ever.

  • IbraZibra58
    Ibra58 (@IbraZibra58) reported

    @SkySports Egypt were just terrible losers and with their people going public making wild accusations of mass corruption plus their volatile manager swearing at and SPITTING into the crowd and wanting to fight everyone I suggest that they will get some serious bans and fines

  • JoeyboiiWTM
    Joe (@JoeyboiiWTM) reported

    @ProBoxingFans @SkySports Why are we catering for America? **** them, we sit up all the time for their fights now they can do it for us

  • WifeBlossom
    UniversalWifeOfStrawberryBlossom (@WifeBlossom) reported

    @MichelleBeckett @SkyUK @VodafoneUK When my husband died I tried to speak to Three to cancel his mobile plan. They insisted they would only speak to the account holder. I told them I hoped they had a very good psychic medium on hand. I was also told by his car insurance co that they didn't consider me next of kin?!