Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Cardiff, Pontypridd, Aberdare, Caerphilly, Barry, Bridgend, Penarth, Tonypandy, Mountain Ash, Pontyclun, Bargoed and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Phone | |
| Hengoed |
TV | |
| Pontypridd |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Weird Times
(@MrCommonSense01) reported
Come on @SkyUK …..it seems nobody in the UK can download programmes from #skymax, it’s been like this for 12 hours. A simple explanation of the problem would placate most people, at the moment your silence is deafening. @skytv @SkyHelpTeam
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Rach H
(@RachH_477) reported
@SkyHelpTeam Day 8 of no connection and day 4 waiting for a reply for the complaint I'm not holding my breath
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Fierce Wolf
(@Fierce_Wolf_01) reported
@SkyHelpTeam Sky DOWN in North Ayrshire again. My friend has rebooted her router and done everything she can to fix it. She's studying for a degree! She's admin and IT qualified so it's a problem at your end.
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Blake Friday
(@ChilledPixl) reported
@SkyHelpTeam Morning. Our WiFi went offline around 8PM last night and is still off this morning. One of your pages online says there's no errors but another says that's problems in my area. Could you just give me an update, please? ME9 area
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Estelle Cuthbert
(@EstelleCuthbert) reported
@SkyHelpTeam If you’re aware (and have been for a long time) then why haven’t you put a tweet out informing your customers so we’re not wasting our time rebooting everything etc? How will I be compensated for the loss of service which is now into its second day?
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AK
(@AjaxPandian) reported
@SkyHelpTeam Having severe broadband issues please help!
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Glenn Lowe
(@AceGlentura) reported
@SkySports How is this a story?! They changed it for the rugby, what did @Cristiano say about the media? “Most of it is garbage!” He’s dead right there!
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Sean McCracken
(@seanmccracken88) reported
@SkyHelpTeam outage in the ph1 area, any chance you know when it'll be fixed? 👀
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BpDqUeEn
(@sophb66) reported
@benmassey3 @SkyHelpTeam Yeah really annoying but what is more annoying is SKY “help team” ignoring a customer
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steven maclennan
(@MaclennanSteven) reported
@SkyHelpTeam @jemma_farrow Having the same issues with FBI, Good Doctor and this England. Have managed to download any from BBC and ITV