Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
||
| Merthyr Tydfil |
TV | |
| Porth |
TV | |
| Tonypandy |
Wi-fi | |
| Pontypridd |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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Anthea King School Dancing
(@antheaking2) reported
from
Barry, Wales
@SkyHelpTeam @SkyUK Ant technical problems in CF63 area please
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robert forward
(@robertforward71) reported
from
Bridgend, Wales
@SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account
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Tom Mumford
(@ThomasMumford) reported
from
Cardiff, Wales
@SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Cardiff, Wales
@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Will Owen
(@Will0ww) reported
from
Porthcawl, Wales
@SkyHelpTeam Only just had fibre optic installed a month ago.....no problems like this before it was installed
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
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James Howe
(@Jimbobeltom) reported
from
Barry, Wales
@SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jx
(@funoxfordjim) reported
@Football__Tweet @SkySports that dive is awful!
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Ian
(@1an3) reported
@SkyHelpTeam hello. My 'Household account address' and 'Buy and Keep' address is correct when I go to my account, my details, but if I go to 'Service checker' it says "checking your services at..." and a wrong (my previous) address. Can this be fixed? And How?
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Nicola Smith 〓〓
(@NicolaKSmith740) reported
@SkyHelpTeam @mjaffer They can't always help, Liam. Stephen at Sky has texted to advise me to contact Microsoft?
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nhr 96 🇵🇸
(@naz96_hadj) reported
@AbsoluteChelsea @SkySports It hurts me just watching it ffs !? That bag of **** almost broke kova's leg and you're here trying to play the victim !? New rules need to be introduced to harshly punish actions like this , 5 or 6 games ban at least with a huge Fine in the around of ten thousands £
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sarah
(@Sarah_jt31) reported
@SkyHelpTeam why can’t we cancel packages online anymore?
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Nicola Smith 〓〓
(@NicolaKSmith740) reported
@CyanDippy No, same problem. After much ado Stephen from @SkyHelpTeam texted me: Hi...this is a wider known issue currently with windows 10 and Sky go compatibility. We are still investigating the issue in the background but we recommend contacting @MicrosoftHelps for a potential workaround
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Jacob Denny
(@AlleyBammyNibby) reported
@SkyHelpTeam It's much slower than it should be, the app doesn't work because it's confused with a previous account and your help team are laughable. They're not even allowed to arrange a call back. Which I want, btw.
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sergio chipolina
(@sergiochipolina) reported
Morning everyone have a nice day. By the way anyone at home watching the Leeds 0-3 Chelsea game unfortunately I was how embarrassing 😳 for skysports turning the volume down at the Chelsea end but turning it up every time Romans name was sang no Chelsea representation either Ffs
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Jacob Denny
(@AlleyBammyNibby) reported
@SkyHelpTeam No, I can't, that's the problem.
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Harvey
(@Harveyb911) reported
@SkyHelpTeam you have sent me two viewing cards, I am a new customer who have just signed up on a Sky Q deal, please can you have a look into this and tell me the one I need to use as they have different numbers