Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porth, Caerphilly, Tonypandy, Pontyclun, Treorchy, Blackwood, Porthcawl, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Tonypandy |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
2/ Surprised but delighted to be told that as a long standing customer of 15 years I was classed as a VIP customer they could indeed reduce my payments. The nice lady worked her magic & advised me she could get it down to £80 @SkyHelpTeam
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
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Alun Stafford
(@AlunStafford2) reported
from
Barry, Wales
Sky Q is an awful! @SkyUK should be ashamed to take the money we pay for it!
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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Jo
(@rubyrockcake111) reported
from
Barry, Wales
@SkyHelpTeam @OpenreachHelp Please help. No broadband for nearly two weeks no landline. It’s getting ridiculous and apparently we can do nothing but sit and wait for you lot to sort it out because it’s an external fault. We have been fobbed off every stretch of the way @BBCXRay
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Chris Marriott
(@emceejay2) reported
from
Barry, Wales
@SkyUK Third day trying to pause Sports package. Website still says technical problem. Please please sort out ASAP.
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
5/ I know in the current climate there are more important things to worry about but clearly all that waffle about being a VIP customer is crap. In just over 3 months I’ll now be paying ££30 a month more than I was advised and damn near back to where I was @SkyHelpTeam
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Eric Cartman
(@jimmyjesus666) reported
@SkySports @MicahRichards This is what's great about our country the vast majority don't give a flying f*ck what colour a person is we wouldn't dream of calling Micah an Anglo African he's British we should never copy anything American & we should never class ourselves the same as them by kneeling down
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Michelle Hammond
(@M1che11e6) reported
@SkyHelpTeam constantly having connectivity problems with my mini boxes and now my sky q won’t show recordings an d has connectivity error. What is going on, I pay so much and constantly have issues
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Chris Rov
(@chrisrov_) reported
@SkyHelpTeam Friday: Box installed, but we need to connect the cable Monday: There was an issue and we will sort it asap, no need to be there. Wednesday: We came, but nobody was there Thursday: apologies, there was an appointment scheduled but... WOW!! WORST CUSTOMER SERVICE EVER
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Coleen Deans
(@deans_coleen) reported
@SkyHelpTeam @ShelleyHagues Will we be compensated for the loss of service here in Arbroath?
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wendyagate
(@wfabh) reported
@SkyHelpTeam Well I was on the line for over an hour telling the same thing to four different people. I am awaiting a call back……. Sorry I am not impressed with the service at all
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Coleen Deans
(@deans_coleen) reported
@SkyHelpTeam When will the service resume in Arbroath? Will we also be compensated for the loss of service and using data from my Sky mobile?
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Lockers
(@TELockers) reported
It's been nearly a week and I still can't access any programs to download @skytv @SkyHelpTeam . Is this still an ongoing issue? I was told on the phone (on sun) it was, & to keep trying?
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Keith Swankie
(@Keith246rk5) reported
@SkyHelpTeam Broadband outage in Arbroath Dd11 you say phone may not be able to be used my community alarm is connected through phone line eg if I fall I push a pendant and help comes out so eta for service restored thank you
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Syns *****
(@SynsBitch1) reported
@SkyHelpTeam there’s no internet in #carnoustie is it me or is it a problem #help
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Conzo
(@ConnorSmith7) reported
@SkyHelpTeam still no update for Arbroath? Been nearly 5 hours it's been down...