Sky

Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 12/02/2025 20:05

December 02: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Treorchy, Barry, Penarth, Maesteg and Ferndale.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCaerphilly Internet
United KingdomPorth Internet
United KingdomCardiff Internet
United KingdomCardiff Internet
United KingdomCardiff Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • NigelBlues Nigel Harris (@NigelBlues) reported from Barry, Wales

    @SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • thatWilkochap John Wilkinson – Chart.PR, FCIPR (@thatWilkochap) reported from Cardiff, Wales

    @KleeJohn @SkyUK And ever thus it has been. Pretty poor service.

  • leonajayne14 Leona Jayne (@leonajayne14) reported from Pyle, Wales

    @SkyHelpTeam broadband is down in CF33 area for several neighbours.

  • Anthony20791553 Anthony Campbell (@Anthony20791553) reported from Penarth, Wales

    Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • DaioGoddard David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • benprice84 Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

  • SimonBurford83 Simon Burford (@SimonBurford83) reported from Llantwit Major, Wales

    @SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • Captain_P_Giant Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • soozles_ Soozles 🏴󠁧󠁢󠁷󠁬󠁳󠁿💙 (@soozles_) reported from Barry, Wales

    @SkyHelpTeam ridiculous service. Trying to speak to an advisor and telling me your closed in the afternoon on a weekday! Tried 2 different numbers

  • dh_architects dennishellyarArchitects (@dh_architects) reported from Barry, Wales

    @SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lukewhitt_ Luke Whittington (@lukewhitt_) reported

    @SkyHelpTeam Same issue in Firefox, Safari & Chrome. Inspecting the chatter between browser and test, I can see the server is responding with: "Internal test system processing error. On first error please check and then resubmit test request, on subsequent errors please contact the SMC"

  • Stevemills76 Steve Milligan (@Stevemills76) reported

    @SkyHelpTeam I have checked others in my area and their internet is also down. Please can you look into it. I’m working from home and have no connection. I’m having to tether from my 4g which is not ideal

  • Deeeeeej07 Danny Jackson (@Deeeeeej07) reported

    @SkyHelpTeam Hi, I need help identifying my pin number for Sky. Recenetly changed from sky+ to skyQ and need to either reset pin or know what it is please.

  • tmw_1234 Tom Wellings (@tmw_1234) reported

    @Mats903 @stevebowyer84 @SkySports They were not playing the worst team in the history of the premier league “lol”

  • Ch1zzer Mark Hannan (@Ch1zzer) reported

    @davebrown1283 @SkySports Only my humble opinion Dave. In reality the worst United side I’ve seen will be 2 points behind the best team in the world.

  • Saggar Jackie (@Saggar) reported

    @SkyHelpTeam @Stevemills76 It's down in ST2 too. Your 'check your connection' isn't working either, probably because we're all checking our connections.

  • Adbainospurs Adam B (@Adbainospurs) reported

    @SkySports I’m not entirely convinced they are top 4 contenders. A few results against poor sides doesn’t change the fact they am have been shambolic at times this year

  • rosstheconsumer Ross (@rosstheconsumer) reported

    @OpenreachHelp it seems all broadband in our village has gone down. Happened on Friday and came back same day, then went down on Wednesday and hasn’t been restored yet. Heard there is a wider south-east outage? Is that true?! No info from my ISP (@SkyHelpTeam)

  • sw37ans Simon Williams (@sw37ans) reported

    @davidhills12 @skytv @SkyHelpTeam They're a joke mate, a massive company worth billions and they treat their customers like dirt

  • Iamleenelson Jinglee Bells 🎄🎅❄️☃️ (@Iamleenelson) reported

    @SkyHelpTeam I am just going to cancel the engineer was out Tuesday saying it was fixed and clearly isn’t