Sky

Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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The latest reports from users having issues in Tonyrefail come from postal codes CF39.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 10/27/2025 14:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (17%)

    TV (17%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Barry, Caerphilly, Cardiff, Mountain Ash, Porth, Ferndale, Merthyr Tydfil, Bridgend, Tonyrefail, Hengoed, Porthcawl, Pontyclun, Pontypridd and Blackwood.

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City Problem Type Report Time
United KingdomTonypandy Internet
United KingdomBarry TV
United KingdomCaerphilly Total Blackout
United KingdomCardiff Wi-fi
United KingdomMountain Ash Internet
United KingdomTonypandy TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • glenn_nnelg9 Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @ChristianFish3 @SkyHelpTeam Mine is down. In city centre

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks

  • amphlett_sg #HelloMyNameIsSimon🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@amphlett_sg) reported from Cardiff, Wales

    @SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!

  • kiplin1995 kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband

  • MarkDav59132946 Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • Steffan_McMahon Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband

  • kev_Cymru Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • GerJDav Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • gingio Shane Andrews MBE 💙 (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?

  • ricardofodol Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • TanJanDav Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • WelshBish Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • Colmitchell1 Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CliveMitchell54 Clive Mitchell (@CliveMitchell54) reported

    @DazPross @Hidinginplains8 @SkySports If I don’t like Women’s football then I don’t like women. That’s a big leap. One step down from the playing the race card

  • TedsStoresLtd Teds Stores Ltd (@TedsStoresLtd) reported

    @SkyUK I’ve been trying to order an additional skyq mini box since installation last June to no avail. Just got off the phone to technical department who could not resolve the issue and no manager available to escalate the matter. Extremely unacceptable customer service.

  • dazzw1612 Daran Wren (@dazzw1612) reported

    @SkyHelpTeam no Internet all morning in halstead co9 , not a router problem as neighbours experiencing same problem

  • peterharper703 PEDRO (Nutty Geeza) (@peterharper703) reported

    @SkyHelpTeam Yes this helps however I'm slightly annoyed as when I changed to Q I specifically asks "can I cancel my insurance with D&G then" and was told yes. I was paying £4.99 and now its £9.99. I would never have cancelled if I knew that and I'd still be paying the £4.99.

  • youngpip Philip Ward (@youngpip) reported

    @SkyHelpTeam hi, I'm still waiting for an update on my broadband order. Openreach had an issue when installing on 14th Oct. Was meant to have updates this week but it's not moved on. Can you help?

  • boggits james blessing (@boggits) reported

    @SkyHelpTeam ... and now you want me to "rate the quality of support provided by that tweet" - sometimes I just wonder if KPIs/CSATs/etc are actually useful at all

  • JayVtid Jay (@JayVtid) reported

    @LiamInTheSky @SkySports Like you've never done something you shouldn't for own benefit. Leave the kid alone.

  • mikeol108 Michael 🇮🇹 (@mikeol108) reported

    @SkyHelpTeam You’ve said it’s due to an end in broadband subscription (it isn’t) - why would that require an engineer come out? Service has been shocking

  • Autumn__Thunder Steven Cherokee (@Autumn__Thunder) reported

    @pep_mind @SkySports City should sign him. Get them plenty of tap ins and would be a decent target man when they struggle to break deep sitting teams down.

  • kayc_1773 Kay 🏳️‍⚧️🏳️‍🌈 (@kayc_1773) reported

    @StopFundingHate @SkyUK I’m so pleased to say that I am no longer a @SkyUK customer, one big reason why I left Sky is their support of a climate change denying ethos from such networks as GB News, I won’t have my money supporting climate change deniers.