Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Hengoed, Cardiff, Pontyclun, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Porth, Tonypandy, Blackwood, Caerphilly, Treharris, Ynysddu and Porthcawl.
| City | Problem Type | Report Time |
|---|---|---|
 Pontypridd |
TV | |
| Hengoed |
TV | |
| Pontypridd |
Internet | |
| Cardiff |
Phone | |
| Pontyclun |
Wi-fi | |
| Bridgend |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ricardo
(@Ricardolifecoe) reported
@SkyHelpTeam Hi my sky TV has lost signal and haven’t been able to get reconnected. Help please?
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Jake T ⚒️
(@BahreySmago) reported
@Chalky8hoy @DannyBMiller @SkySports His whole act is being stupid, if people are incapable of seeing that then they are the embarrassments
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Irishmantravelling
(@Irishmantravel) reported
@Chels_HQ @SkySports If potter is under pressure from poor results and performances, how many games do you reckon he will play this kid in?? Zero. Next time we see him will be the fa cup. Also taking Hutchinson to the city game, leaving him in the bench when he could have represented his country??
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Wendy
(@wdavies999) reported
@SkyHelpTeam Engineer booked for 12 days time…. Openreach have been in the road and have resolved a line issue for 1 neighbour. This cannot be an efficient way to operate. I still have no internet and no useable phone line (static). Mobile hotspot draining my data. Very frustrating
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Chesney Ginge
(@ChesneyGinge) reported
@Avesta94 @SkyHelpTeam Same here in Manchester. Kicked us off the internet at least 20 times! Not appropriate when working from home. No known issues in the area either
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Avestaaaa
(@Avesta94) reported
@SkyHelpTeam Thanks - i have checked and there are no known issues recorded?
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roofymalx
(@roofymalx) reported
@SkyHelpTeam @skyuk - is there a problem with Sky broadband in AB15 9JP? Service drops out every 10mins or so - really frustrating
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Steve Dunbar 💙
(@79StevieD) reported
@SkyHelpTeam I recently moved from 02 to Skymobile,and I'm now unable to receive OTP's from several of my banking apps. I spoke to someone on Tuesday and was promised a call within 48 hours which I have not received. Please help #skymobile
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Joel Harris
(@Joel_E_Harris) reported
And I have my first @SkyUK bill in.... and I've still no broadband and no idea of when to expect it. Poor performance all round @SkyUK and @OpenreachHelp.
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Fraser Elder
(@ElderFraser) reported
@Jenny__S_ @SkyHelpTeam Same issue here, no service so can’t make or receive calls @SkyMobile