Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Porth, Tonypandy, Pontypridd, Blackwood, Merthyr Tydfil, Cardiff, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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newman40
(@newman40) reported
from
Merthyr Tydfil, Wales
Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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Tom Owen
(@52_towen_89) reported
from
Porthcawl, Wales
Absolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode
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Berts Back 🇧🇧
(@berts_back) reported
from
Cardiff, Wales
@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Tim Learmonth
(@t1mlea) reported
from
Tylorstown, Wales
I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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MarkH
(@Topcat2512) reported
from
Bridgend, Wales
Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam The entire street is down. Two days now.
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Neil
(@neil_roberts_) reported
from
Cardiff, Wales
Sky Broadband is shite @SkyHelpTeam I have ultrafast plus and yet download speeds are way below what you say, streaming is slow and the wifi doesn’t reach every room. Talking to someone about it is a 45 minute wait. What’s the point? Useless
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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nicki roe
(@niftyroe) reported
@SkyHelpTeam Absolutely awful service as usual 👏🏼
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David Blair
(@highway2hell32) reported
@SkyHelpTeam Thanks for response. Broadband technical support I believe. I made the booking via the app, confused why I can't cancel the booking same way, especially as no one booked? Person said it needed someone with access to the outreach system
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s
(@Marmite2) reported
@SkyHelpTeam No. I’ve called help to explain the situation and been told it would be sorted but then get email to cancel
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Neutron Conk
(@conker87) reported
@SkyHelpTeam OK so I've tried watching youtube videos on VLC and it seems to have fixed it, the quality is perfectly acceptable and there has been no buffering issues
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actualhayleywarren
(@HayleyWarren) reported
@MatterfaceJaime @SkyHelpTeam Ours is down too, so many people in the same town having the same issue. Been told an engineer will come out Tuesday. Surely you can’t be sending an engineer to every home that’s affected?!?
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam But when we do get in touch we’re told untruths I.e. that no one else has reported problems when we know for a fact that there is a local issue even if you cannot find it. We just want to be acknowledging and to be told that you’re working on it
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Charlotte Reynolds
(@Miss_CharlotteR) reported
Anyone else having Sky Broadband connection issues today in Herefordshire? Mine has been cutting out all day! A lot of other areas having the same issue according to Twitter! @SkyHelpTeam
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Only fools and Premier League
(@WAFLL_92) reported
@bigmacca199 Awful fanbase. Full of FIFA wankers and skysports season ticket holders.
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LPW
(@lpw) reported
@SkyHelpTeam Hi I'm getting a message all of a sudden that there is no sattelite signal on my Sky Q box? Is there an outage?
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Jaime Matterface
(@MatterfaceJaime) reported
@SkyHelpTeam We have been told that a new router would be sent out. With the number of other issues locally that have all started today late morning, all on sky ( other networks not affected ) it can only be a sky issue surely ?