Sky outages and service status in Tonyrefail, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Tonyrefail, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received May 6, 10:15 AM GMT+1.
- Internet (59%)
- Wi-fi (24%)
- E-mail (12%)
- Total Blackout (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 8: Problems at Sky
Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Ferndale, Caerphilly, Bridgend, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
2 days ago | |
|
Cardiff
|
Wi-fi | 5 days ago |
|
Blackwood
|
Internet | 7 days ago |
|
Hengoed
|
Internet | 9 days ago |
|
Ferndale
|
Internet | 9 days ago |
|
Cardiff
|
Internet | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales@SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, Wales@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴 (@EmmaLouiseTho13) reported from Mountain Ash, Wales@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Brother Biscuit (@ThomasBroad1) reported from Cardiff, Wales@jacobwyn29 @SkySports @premierleague Photo fix
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Barry Webster (@BarryWebster79) reported from Pontypridd, Wales@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Colmitchell🏴 (@Colmitchell1) reported from Tylorstown, Wales@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Andrea Williams (@Amdreaw) reported from Pontypridd, Wales@GNev2 @SkySports Oh yeah how embarrassing is this game absolutely disgraceful never seen such a disgraceful bunch as today .😡😡😡😡😡😡
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🏴 Doodlebug BSc 🏴 (@daviddoodlebug) reported from Llantrisant, Wales@SkyHelpTeam I’ll either find another provider or bide my time.... Still doesn’t excuse the poor attitude today and the shabby excuses I’ve been fobbed off with over the last 14 days
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Scott Elliott (@ScottElliott10) reported@pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026
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Nige (@Nigemufcok) reported@YeDivvy @EdsLFC @SkySports Timing doesn't matter, and I could post many more including the whole room at a Spirit of Shankly gathering singing the Munich song, but let's pretend none of it happened because you might get offended if you get a bit back. Always the victims, it's never your fault.
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InsideArsenal (@InsideArsenal99) reportedI have never heard a commentator want a team to win so bad. @SkySports this is an embarrassment
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Joe Neal Zecca (@JoeNealZecca) reported@SkySports take the ******* camera off the poor kid
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Patton (@PattonKalunga) reported@SkySports This guy never says anything original or insightful... Mostly spends 2-5 mins telling us what is already on X.
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ΛJ (@T1_Lunar_) reported@F1Media @SkyGroup @SkySports The worst decision.
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islandsbm (@islandsbm) reported@SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??
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Daniel T (@Danixxion) reported@TouchlineX @SkySports Didn’t do **** like this for Brazil
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Electric Jellyfish (@ElectricJllyfsh) reported@nffckez @SkySports @SkySportsPL If you know that why are you still paying for Sky Sports Premier League then? Get a dodgy box/stick. Then again you follow the Premier League so thick as **** anyway.
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O (@ItsORS1995) reported@NorthBankNadim @SkySports **** SS. Cancelled my subscription ages ago.