Sky outages and service status in Tonyrefail, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 13 outage signals in the last 24 hours around Tonyrefail, including 13 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received Aug 13, 9:28 PM GMT+1.
- Internet (30%)
- TV (30%)
- Phone (27%)
- Wi-fi (9%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Merthyr Tydfil, Caerphilly, Bargoed, Maesteg, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Pontypridd, Treorchy, and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy
|
Phone | 13 hours ago |
|
Cardiff
|
Internet | 13 hours ago |
|
Bridgend
|
Wi-fi | 13 hours ago |
|
Merthyr Tydfil
|
Phone | 14 hours ago |
|
Caerphilly
|
Phone | 14 hours ago |
|
Bargoed
|
Internet | 14 hours ago |
Nearby cities with recent reports
7 recent signals
3 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Captain Giant (@Captain_P_Giant) reported from Pengam, WalesInternet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Louis Moore (@mrlouismoore) reported from Bargoed, Wales@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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kip (@kiplin1995) reported from Llanharry, Wales@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint
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newman40 (@newman40) reported from Merthyr Tydfil, WalesGetting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales@SkyHelpTeam Have done all of that the issue is intermittent
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Tim Learmonth (@t1mlea) reported from Tylorstown, WalesI swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Kelly (@Kellyluxe) reported from Tondu, WalesSky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Steven Pither (@StevePither) reported from Treorchy, WalesAnyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Outside The Box (@PitchSnitch) reported@SkyHelpTeam fix this Or at least ell us what’s happening? Also include how much compensation I can expect. Not ******* good enough
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Mike (@MikeyFromUK) reported@SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole
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Paul Hough (@Paul_J_Hough) reported@cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere
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Paul Cunningham (@PaulPc94) reported@cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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Lord GP - A Bad Legend (@gp22052003) reported@BarcaUniversal @SkySports I'd like to leave but I will give everything What the holy ****?
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Paul~R~ (@LFC34R) reported@cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble
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Amine Zack 🇩🇿 (@AmineZacks) reported@IconicGoal @BarcaUniversal @SkySports They don't give a **** about money, that's the problem
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grumpypeed (@ShaunfifaK) reported@SkyHelpTeam why you’re **** internet down fix you’re ******* crap
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🅰️DENTA MR 🅱️EAN 🇬🇭🇳🇬 (@EnochEcho2) reported@themcbenn @BarcaUniversal @SkySports English be your problem