Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Barry, Cardiff, Pontypridd, Caerphilly, Blackwood, Bridgend, Aberdare, Merthyr Tydfil, Porth, Tonypandy, Pontyclun, Treorchy, Porthcawl, Hengoed and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Wi-fi | |
| Cardiff |
Internet | |
| Cardiff |
Total Blackout | |
| Cardiff |
Internet | |
| Pontypridd |
||
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Noga Fett
(@darth_noga) reported
from
Barry, Wales
Absolutely shocking service from @virginmedia a 47% price increase for a customer of over 25 years and would rather lose a customer than give us a deal that new customers get. @BTCare @SkyHelpTeam can you do any better?
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Louis Moore
(@mrlouismoore) reported
from
Bargoed, Wales
@craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!
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MarkH
(@Topcat2512) reported
from
Bridgend, Wales
Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2
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Matt Addicott
(@mattaddicott) reported
from
Mountain Ash, Wales
@SkyHelpTeam broadband down CF45 South Wales ?
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam can you confirm if there is an issue in Bridgend with Broad band? My Wi-Fi is working then not then working.
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jason fenard
(@jason_fenard) reported
from
Cardiff, Wales
Anyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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Emma 🏳️🌈🏳️⚧️🖤🇪🇺🏴
(@EmmaLouiseTho13) reported
from
Mountain Ash, Wales
@SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒
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Ryan Davenport
(@Welsh_Saint14) reported
from
Cardiff, Wales
@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Stacey Worboys
(@StaceyWorboys) reported
from
Pontypridd, Wales
@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Riddy 🇬🇧 🦢🦢🦢🦢🏴
(@Riddy81) reported
from
Cardiff, Wales
If @SkySports don't show the south wales Derby, I swear I will cancel my sky subscription and going forward i will stream every game illegally to as many people as I can fit in my front room.. sort it out
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Phil Jones 💙💛
(@peedeejay) reported
from
Bargoed, Wales
@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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🏴Claire🏴
(@Dimclem_) reported
from
Cardiff, Wales
@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam The entire street is down. Two days now.
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Tim Powell Legacy Supporter of 40 years
(@timscoreboard) reported
from
Taff's Well, Wales
@maxwoody84 @Utd_76 @SkySports Cancel the subscription and tell them why when asked. It's what I did
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam Have done all of that the issue is intermittent
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It's a Moose and a Sloth 🚲🚴🍷🍺🏉 🎸🎶🌈🎻🦥🪕
(@David_Moose) reported
from
Penarth, Wales
Anyone else @SkyHelpTeam TV down?
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captains log
(@kirkyboy79) reported
from
Cardiff, Wales
Listening to the @SkySports commentary yesterday you should hang your heads in shame every 2 minutes biased to sheff utd it was embarrassing.i mean #nffc stuffed em and there was no great accolade for us .they where hoping the blades would score.hope we stuff on tues
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Christ pher Tayl r
(@Tayles1985) reported
from
Bridgend, Wales
@SkyHelpTeam can you tell me what is going on with the Internet in Bridgend South Wales?? Two days it's been down now.
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my sky a box will not reconnect to the internet. I’ve tried repeatedly for the last 2 hours and still nothing. No issue with the internet
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Thom
(@thomjamesmcc) reported
from
Cardiff, Wales
Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chopper
(@jordanlong8) reported
@SkyHelpTeam I have made about 10 phone calls each of more than 1 hour with different opinions from everyone I speak to. An engineer was booked for Monday but never arrived. An engineer came today and said he couldn’t find a problem although he was outside of the house ?
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Sam
(@prettynpeeptoes) reported
@SkyHelpTeam I need to talk to someone ASAP as no broadband (not an outage) and I am working from home. I’ve tried calling but it says to call back later if I need to speak to someone. Please help! I need to work!
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🧐
(@Ebadul7) reported
@SkyHelpTeam Well I am trying to, I can’t just spend all day trying and being disconnected... terrible service if I’m honest
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Sarah Gardiner
(@gardynerx) reported
@SkyHelpTeam Still having issues in Southampton which has been down since 4:30pm yesterday - now apparently it’s the router that’s the issue, why is the router suddenly an issue following your services cutting?
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claire Marsh
(@marsh_1985) reported
@SkyHelpTeam Hi I have done that and seems there is an issue
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Son of Jack
(@Azraelcap) reported
@SkySports Are you people stupid or what. Let the Young man enjoy his peace, nonsense post. Sky Sports behaving like an Harlot here.
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MUFC RAP
(@BaneyFootball) reported
@SkySports 5 goals in 7 starts off the bench he slowed the game down
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Helen Duval
(@Duvallina) reported
@SkyHelpTeam nearly 18 hours without internet- an outage apparently. Sutton Coldfield area. Pls can you advise on any updates or when it will be restored? 😑
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claire Marsh
(@marsh_1985) reported
@SkyHelpTeam It sent me to a page to book an engineer. No date thought which is frustrating as I am teaching live classes to college students and is causing many issues.
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ProblemReactionSolution
(@leedavison81) reported
@SkyHelpTeam Hi, I am a new customer my broadband activation date was yesterday the open reach engineer came and installed a new phone socket and set up the hubb, it worked fine last night I received a txt from you to say it was activated but since then I have had no Internet?