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Sky outages and service status in Tonyrefail, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 12, 12:57 AM GMT+1.
  • 44% Internet (44%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)
  • 6% Total Blackout (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 12: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Cardiff Internet 10 hours ago
Caerphilly Wi-fi 4 days ago
Cardiff Wi-fi 6 days ago
Cardiff Internet 6 days ago
Bridgend TV 9 days ago
Bridgend TV 10 days ago

Nearby cities with recent reports

Cardiff

3 recent signals

10 hours ago
Caerphilly

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • Kellyluxe
    Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • SimonBurford83
    Simon Burford (@SimonBurford83) reported from Llantwit Major, Wales

    @SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!

  • edg_hx
    Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • thomjamesmcc
    Thom (@thomjamesmcc) reported from Cardiff, Wales

    Is Sky Mobile service always terrible in Cardiff? None of my apps (including the most important ones 👀) aren’t working!! @SkyHelpTeam

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • JamesHenryEades
    ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • Teds_Tours27
    Stu🐦 (@Teds_Tours27) reported from Tonypandy, Wales

    @SkyHelpTeam Tried that. Some problem 😔

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • newman40
    newman40 (@newman40) reported from Merthyr Tydfil, Wales

    Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme

  • benprice84
    Ben Price (@benprice84) reported from Penmaen, Wales

    @SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dtcreedo
    DANIEL CREEDON (@dtcreedo) reported

    @culturaldude @SkySports It’s awful. Rory TV.

  • NicolaDonnan
    Nichola 2020 (@NicolaDonnan) reported

    @SkyHelpTeam how do we speak to a real person? A lorry knocked down or phone pole today meaning 5 houses have lost their phone/ WiFi cable. We need to organise reconnection.

  • korhancagla
    Korhan Çağla | Digital Design • Creative Tech (@korhancagla) reported

    MASSIVE CENSORSHIP! 🚨 @SkySportsNews @SkySports @SkyFootball Sky Spor Turkey was suspended for posting a video exposing Galatasaray. The broadcaster acted like a mafia to shut down a legitimate news page. See the corrupt system in Turkish football! Hear our rebellion! 🇹🇷

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS

  • Richardbea33462
    Richard Beagley (@Richardbea33462) reported

    @SkyHelpTeam you really have the worst customer service of all!!. You have taken 3x the amount you should have, I complained, you have no number, just robot live chat, then complaint form, then customer complaint team, then escalation and still no resolution. Help me cancel!

  • MarcWatts80
    Marc Watts (@MarcWatts80) reported

    @SkyUK can you help with a show (The Rookie S8:E7) that “bombs out” at almost 18 mins in??? Same thing happened a few weeks back with FBI. The ads kick in, regardless whether you skip them or not, the show comes back on. There’s sound but a completely black screen…

  • ste_efc76
    Steven (@ste_efc76) reported

    @SkyFootball @SkySports It is a ******* fix

  • fieldheadrhino1
    Matthew Clough (@fieldheadrhino1) reported

    @stuartpykesport My mane problem with the coverage of @SuperLeague on @SkySports is that the technology for ss+ is lacking. Fails to load half the time & when it does it quite often will freeze & or lose the sound. The presentation of the none red button games is stale.

  • Allergic2Spuds
    𝓖𝓖 (𝓖𝓪𝓵𝔀𝓪𝔂 𝓖𝓸𝓸𝓷𝓮𝓻) (@Allergic2Spuds) reported

    @PremSportsIRL @No1shaygiven Was this Kenny Cuninghams skysports pitch ? He def has the Arsenal hate agenda down to a t.

  • rabster88
    Rabster88 (@rabster88) reported

    @BobMacTrack Hopefully @SkySports will show more than your drive at the 1st. Going by years gone past….. I doubt it. Piss poor coverage as usual 🤬😳