Sky

Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 02/16/2026 11:05

February 16: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Merthyr Tydfil, Porth, Tonypandy, Pontypridd, Blackwood, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.

Loading map, please wait...
City Problem Type Report Time
United KingdomCardiff Internet
United KingdomCardiff E-mail
United KingdomMerthyr Tydfil TV
United KingdomPorth TV
United KingdomTonypandy Wi-fi
United KingdomPontypridd TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • sootyday Robert Day (@sootyday) reported from Blaengwynfi, Wales

    @SkyHelpTeam No I’ll just cancel without notice like you give me 😊

  • antheaking2 Anthea King School Dancing (@antheaking2) reported from Barry, Wales

    @SkyHelpTeam @SkyUK Ant technical problems in CF63 area please

  • robertforward71 robert forward (@robertforward71) reported from Bridgend, Wales

    @SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account

  • ThomasMumford Tom Mumford (@ThomasMumford) reported from Cardiff, Wales

    @SkyHelpTeam Apparently got a speed boost on my ‘fibre’ internet. If anything the speed has gone down!! Rubbish.

  • TheExiledRobin The Exiled Robin (@TheExiledRobin) reported from Llantrisant, Wales

    @RADMags @SkyHelpTeam Cancel, Rich

  • AndrewJHopkins Andrew Hopkins (@AndrewJHopkins) reported from Whitchurch, Wales

    @SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Cardiff, Wales

    @SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷

  • BradChanner Brad Channer (@BradChanner) reported from Cardiff, Wales

    @SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response

  • Matthw_Thompson Matthew Thompson (@Matthw_Thompson) reported from Blackwood, Wales

    Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports

  • RosskoKeniston Rossko [Finger Guns] (@RosskoKeniston) reported from Porth, Wales

    Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍

  • EllenParker6 Ellen Parker (@EllenParker6) reported from Cardiff, Wales

    @virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service

  • KatyElphaba Katy Evans (@KatyElphaba) reported from Porth, Wales

    Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.

  • Will0ww Will Owen (@Will0ww) reported from Porthcawl, Wales

    @SkyHelpTeam Only just had fibre optic installed a month ago.....no problems like this before it was installed

  • Rehicknah Ryan Hill (@Rehicknah) reported from Pentyrch, Wales

    @GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂

  • MattNavarra Matt Navarra (@MattNavarra) reported from Penarth, Wales

    Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!

  • brokenpier1 Gareth Thomas (@brokenpier1) reported from Cardiff, Wales

    Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.

  • Jimbobeltom James Howe (@Jimbobeltom) reported from Barry, Wales

    @SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕

  • gwilymb1945 GwilBallinger (@gwilymb1945) reported from Llantrisant, Wales

    @SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.

  • tobytyke69 Dave Briscoe 🐍🐻 (@tobytyke69) reported from Barry, Wales

    @SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • funoxfordjim Jx (@funoxfordjim) reported

    @Football__Tweet @SkySports that dive is awful!

  • 1an3 Ian (@1an3) reported

    @SkyHelpTeam hello. My 'Household account address' and 'Buy and Keep' address is correct when I go to my account, my details, but if I go to 'Service checker' it says "checking your services at..." and a wrong (my previous) address. Can this be fixed? And How?

  • NicolaKSmith740 Nicola Smith 〓〓 (@NicolaKSmith740) reported

    @SkyHelpTeam @mjaffer They can't always help, Liam. Stephen at Sky has texted to advise me to contact Microsoft?

  • naz96_hadj nhr 96 🇵🇸 (@naz96_hadj) reported

    @AbsoluteChelsea @SkySports It hurts me just watching it ffs !? That bag of **** almost broke kova's leg and you're here trying to play the victim !? New rules need to be introduced to harshly punish actions like this , 5 or 6 games ban at least with a huge Fine in the around of ten thousands £

  • Sarah_jt31 sarah (@Sarah_jt31) reported

    @SkyHelpTeam why can’t we cancel packages online anymore?

  • NicolaKSmith740 Nicola Smith 〓〓 (@NicolaKSmith740) reported

    @CyanDippy No, same problem. After much ado Stephen from @SkyHelpTeam texted me: Hi...this is a wider known issue currently with windows 10 and Sky go compatibility. We are still investigating the issue in the background but we recommend contacting @MicrosoftHelps for a potential workaround

  • AlleyBammyNibby Jacob Denny (@AlleyBammyNibby) reported

    @SkyHelpTeam It's much slower than it should be, the app doesn't work because it's confused with a previous account and your help team are laughable. They're not even allowed to arrange a call back. Which I want, btw.

  • sergiochipolina sergio chipolina (@sergiochipolina) reported

    Morning everyone have a nice day. By the way anyone at home watching the Leeds 0-3 Chelsea game unfortunately I was how embarrassing 😳 for skysports turning the volume down at the Chelsea end but turning it up every time Romans name was sang no Chelsea representation either Ffs

  • AlleyBammyNibby Jacob Denny (@AlleyBammyNibby) reported

    @SkyHelpTeam No, I can't, that's the problem.

  • Harveyb911 Harvey (@Harveyb911) reported

    @SkyHelpTeam you have sent me two viewing cards, I am a new customer who have just signed up on a Sky Q deal, please can you have a look into this and tell me the one I need to use as they have different numbers