Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (31%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Pontypridd, Caerphilly, Mountain Ash, Cardiff, Pontyclun, Barry, Porth, Blackwood, Hengoed, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Cardiff |
Internet | |
| Pontypridd |
Internet | |
| Caerphilly |
Internet | |
| Mountain Ash |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
-
Lee Mason
(@pablo3479) reported
from
Cardiff, Wales
@SkyHelpTeam I'm trying to watch live TV on my android phone through WiFi but the following message keeps appearing: 'A playback error occurred - please try again'. I've tried everything possible but having no joy. Please help
-
Louise Clarke 🏴
(@louclarkie) reported
from
Cardiff, Wales
@SkyHelpTeam Yes I've tried that as explained but it's showing no issues but there clearly is intermittent issues.
-
Pearce 🏴
(@19dlp85) reported
from
Merthyr Tydfil, Wales
@alexoliver101 @SkySports In a shite league....Real Madrid & Liverpool backed out of signing him due to his dicky ears. All I’m saying is he never was a £100m player, Chelsea over paid with £50m really
-
Jonathan Conway
(@JonathanConway9) reported
from
Cardiff, Wales
@SkyHelpTeam Thank you. Outside the home is certainly what the app said. Speed has been an issue for a few months, but the completely dropping internet has only been noticeable today.
-
chris parker
(@chrisparker3547) reported
from
Penmaen, Wales
@SkySports No never
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam hi I’m not sure if I’ve downloaded a rental. I wanted it for Sunday as it’s surprise for my boys birthday. What can I do as I’m sure it says it will be deleted within 24 hrs help!!
-
Julian Williams
(@cas11no) reported
from
Church Village, Wales
Can’t help but notice that nearly all the players that have appeared in the @premierleague since restart seem to be immaculately groomed. How is it one rule for us, and one rule for football. #TOTMNU #ProjectRestart #SkySports
-
Kaid mohamed
(@mkaid90) reported
from
Cardiff, Wales
Question is why do @SkySports give the white supremist banner a platform to be seen CUT that **** out of a football game.
-
Caroline
(@CarolineWhitta5) reported
from
Penarth, Wales
@SkyUK I am getting constant calls telling me they will cut off my internet. I am an elderly customer and is this a scam
-
Steve Eastwood
(@241barney) reported
from
Brynmenyn, Wales
Any chance Roy Keane can pop down to the United changing room at H/T and stick a rocket up the United players #SkySports #LEIMUN
-
Simon Huntley
(@SimonHuntley4) reported
from
Tondu, Wales
@BethanRichmond @SkyUK Put your foot down
-
MRM
(@MustyM10) reported
from
Cardiff, Wales
Graeme Souness breaking down on #MNF “ I don’t know ... how can I do more to support the cause ... I wanna learn”. #BLM #SkySports
-
Denzil
(@djdanter) reported
from
Caerphilly, Wales
@PaulBro97733140 @SkySports I went to the Joshua vs Parker fight, always been a Joshua fan! I’ll never pay for anything involving that **** again. And Lewis Hamilton the same!
-
Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
Commentator on this match just apologised if any Portuguese speakers are hearing any “fruity” language as can hear players clearly. Going to be a nightmare for @SkySports @btsport commentators when UK football restarts. Will be continually apologising for bad language 🤬
-
Paul Smith
(@PaulSmith83) reported
from
Barry, Wales
Lol at Azpilicueta forgetting to take the knee and pelting down the wing instead. @ChelseaFC @SkySports #palvche
-
Kel7
(@KellyPrior7) reported
from
Porth, Wales
@SkyUK is an absolute joke half my channels missing MySky app says book engineer online then says you can’t book online coz I’m not a Skyq customer. Says you can message them. Message them and they are not receiving messages. Phone then they are only helping certain ppl 👎
-
Tyler Hewitt🏴
(@TylerHewitt123) reported
from
Porth, Wales
@SkySports ******* admin get to sleep
-
mark Jenkins
(@MarkJenkins2977) reported
from
Maesteg, Wales
When are @SkySports going to tell Martin Tyler “off you ****”. Does this bell shaft know the premier league is already won. Rarely do this but he boils my piss
-
Danny Kagoro
(@anesukagoro) reported
from
Cardiff, Wales
@Willmott82 @SkySports I was thinking this too pal. It's not too bad at all.
-
natalie davies
(@ginge_1) reported
from
Tonyrefail, Wales
@SkyHelpTeam broadband is shitty shitty bloody shitty **** today!!! 😡😡😡😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
xchris
(@flashgordon1952) reported
@GadgetsBoy @SkyUK and ? yes it works but it has a problem ? updating needs to be done . and is the contract for 4 years includes a warranty ? I would say "Glass" needs several big updates now
-
Mikeapollo
(@mikeapollo) reported
... and when you chase them up two weeks later - you get told the CRF sent by the last advisor was rejected as it was not completed correctly, hence the call back would never occur. What ever happened to MHR's and proper call backs @SkyUK
-
John Paul Walsh 🇮🇪🇪🇺
(@jpwred316) reported
@LouiseLacy @SkySports Poxy apology and that's it. No meaning behind it. U see their all in to kick it out campaign. Pure lip service to look the part rather than deal with those who are causing the issues.
-
Mancunian Red
(@Fredtheredfan) reported
@SkySportsNews @pert_brian I hope the top brass at skysports and other media houses are getting it. All they do is criticise Ole at every opportunity, it is disgusting and never give him credit when deserved. Yuck. Thanks Mr Cole for speaking out.
-
Mikeapollo
(@mikeapollo) reported
I can only assume that since @SkyUK is now owned by Comcast - customer service is no longer top of the agenda as it was back in the day. It's now been three months of this problem and all we get told is "A CRF has been sent off - you'll get a call back"... That never happens
-
brook.mw
(@brookmwalker) reported
@SkyHelpTeam disgusted by the service and quality of the service I’ve been receiving recently. For the past few weeks my internet has been unusable. Unable to connect in my own home and when I do I’m hitting 500 ping!
-
Claire Cuthbertson
(@da9be21c3fb9499) reported
@SkyHelpTeam Yesterday ***. Never claimed one before so not sure how it works.
-
Luke Wilson
(@lukewils10) reported
@SkyHelpTeam Heard nothing back. Wait times are too long to try and ring again. My Granda had phoned in saying he had a issue with his telephone line. He cancelled the job but you’ve threatened £65 charge if he doesn’t cancel it by 5pm today. Job was cancelled yesterday
-
Also Stu
(@stuinweymouth) reported
@SkyHelpTeam I’ll be honest. I still have an issue with my Sky account. The fact I still cannot use the app on my phone or the MySky section on Sky Q box. Until that’s sorted I am reluctant to add anything from you!
-
Mikeapollo
(@mikeapollo) reported
@SkyHelpTeam Sorru Laura, we're past that stage now. She's just given 30 days notice based on how customer service have handled her since the problem started in August. "A company that promises call backs & doesn't then hangs up repeatedly on you isn't worth dealing with." Sadly, I agree.