Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Blackwood, Pontyclun, Hengoed, Cardiff, Treharris, Caerphilly, Tonypandy, Pontypridd, Ynysddu, Porthcawl, Ferndale, Bridgend, Treorchy, Barry and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Blackwood |
Internet | |
| Pontyclun |
Internet | |
| Hengoed |
Wi-fi | |
| Blackwood |
TV | |
| Cardiff |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@SkyHelpTeam But do you support Apple Watch cellular ? Thanks
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trefor Authur Parr
(@ParrTrefor) reported
@SkyUK Could Sky create a broadband backup solution though so if the Internet goes down you don’t lose signal or create a policy for customers who don’t have a solution
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Donnie McLennan
(@DonnieMclennan) reported
@SkyHelpTeam This is a joke every time I get told to hang on line to speak to a adviser you cut me off 🤬
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Unders
(@unders0007) reported
@SkySports Ban rugby, ban heading in football, ban boxing, let’s just ban everything. Not talk to people, never express an opinion and never disagree with anything anyone says. This world in 50 years. Can you imagine what it will look like.
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ItchyBawz1991
(@bawz1991) reported
@MichaelBensonn @SkySports Why would they petition the WBC wallin was getting a free **** at the mandatory spot, he wasn't number 2/3/4/5/6 ffs lol
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Merty Barry
(@HartinMynes) reported
Abysmal level of service from @bt_uk. Been without WiFi for nearly two months and no closer to a solution. Have taken 3 days off work and still not had a solution to the problem. Connecting people? The only people I'm being connected to are @SkyHelpTeam
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Steve Tidmarsh
(@Flagren) reported
@SkyHelpTeam As per my first tweet I have tried phoning and the automated phone tree just hangs up before I get to speak with anyone. To be honest this level of customer service doesn't fill me with hope that getting braodband with Sky is the right idea.
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Angela Telford
(@angetelford) reported
@SkyHelpTeam your telephone help service is appalling. i've tried half a dozen times to speak to someone and keep getting cut off. sort yourself out.
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Thomas
(@CTB1983) reported
@SkyHelpTeam When will the issues with your contact centre routing be resolved? It keeps cutting me off and there are many similar recent comments on here from other customers experiencing the same.
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Angela Telford
(@angetelford) reported
@AntonyAyers @SkyHelpTeam I tried to make a complaint about the same issue and surprise surprise, the complaints line cut me off before speaking to someone
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Daniel Thompson
(@Midfella) reported
@SkyHelpTeam Can you arrange for somebody to call me instead? I've been on hold for an hour and have to leave. Don't want to call back later and face another hour of queuing. Unacceptable service from such a huge company.