Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porth, Caerphilly, Tonypandy, Pontyclun, Treorchy, Blackwood, Porthcawl, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Porth |
Internet | |
| Caerphilly |
Internet | |
| Cardiff |
TV | |
| Tonypandy |
TV | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Andy Parfitt
(@hammerlad) reported
from
Barry, Wales
@SkySports Normal service resumes then 😜
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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Kyle
(@Kyleeveritt) reported
from
Barry, Wales
@SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Pete Evans
(@swfc3045) reported
from
Bridgend, Wales
@SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Daz
(@DazNUFC21) reported
@Danielwoodward6 It's the same boring crap every week about Newcastle worse than Skysports
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Joe
(@joelgonda) reported
@SkyUK why is it you are really not accessible at all. Your customer service is not reachable at all. Only your sales team is reachable, rubbish service!!
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Ashlyn #BLM
(@Ashlynnnoxox) reported
@SkyHelpTeam I’m really struggling to pay my bill atm and I’m on benefits and just seen a massive in contract price hike and my internet isn’t even that fast but apparently it’s the “fastest” you can offer?? Is there any way I can get my bill down???
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Andrew Ramsay
(@Digital_Dru) reported
@SkyHelpTeam please respond to our areas many requests for an update on AB22 outage since the 30th of Jan, Openreach fault ref AF-IE-1895639358. You were updated yesterday at 4.30 by Openreach and now fault checker has been posted as saying fixed by 24th of Feb! @WeAreOpenreach
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Allison Robertshaw
(@allison_ar) reported
So just wondering @SkyUK do you think this is a way to treat a customer of over 20 years? And @Ofcom do you think this an ok way for a cable company to treat their customers?
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Jamie B
(@liwjamie) reported
from
Bridlington, England
@SkyHelpTeam what the hell is going on. My bill is going up 36%. £50 to £68. When i’ve gone to cancel, the advisor is saying best he can do is £80 a 60% increase.
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r
(@twarrestrial) reported
@SkyHelpTeam help my vulnerable parents landline has stopped working and I need to speak to someone to resolve it. By WhatsApp ideally.
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Gill Dowling
(@DowlingGill) reported
@Digital_Dru @OpenreachHelp @SkyHelpTeam No service since January 12th!!
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Stephen Spooner
(@SPOONZ74) reported
@SkyHelpTeam Hi, trying to contact support via the app regarding my mobile bill. It’s not giving me the option to contact any more? Is there a number I can call?
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Matthew T
(@MatthewTrayler) reported
Hi @SkyHelpTeam, Openreach tried to install Fibre last Friday and encountered a problem. So far they haven’t been back to connect me (it’s a fault outside the house) and as I’m (presumably) already paying for something I haven’t got yet can you say when I might be connected??