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Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Bridgend, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Bridgend TV 1 hour ago
Cardiff Internet 3 days ago
Blackwood Internet 3 days ago
New Tredegar Wi-fi 6 days ago
Hengoed Internet 6 days ago
Blackwood Internet 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • david_batey19
    david (@david_batey19) reported from Mountain Ash, Wales

    @SkySports More bad news

  • Youngonesclubs
    Young Ones Clubs Ltd. (@Youngonesclubs) reported from Pentyrch, Wales

    @skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?

  • gwentvillan
    ajp (@gwentvillan) reported from Newcastle Higher, Wales

    @SkyHelpTeam But do you support Apple Watch cellular ? Thanks

  • carysmkl
    Carys Lewis (@carysmkl) reported from Porthcawl, Wales

    @SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?

  • sarsjt
    SJT (@sarsjt) reported from Penmaen, Wales

    @SkyUK another awful phone call experience from sky for my parents who are elderly trying to set up sky since March yesterday’s call consisted of a two way conversation in a foreign language with a translator???? An hour later still no sky can someone please advise

  • glennerboy
    Glennerboy (@glennerboy) reported from Bridgend, Wales

    @SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.

  • PaulSmith83
    Paul Smith (@PaulSmith83) reported from Mountain Ash, Wales

    @SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.

  • GenghisCANN
    Gareth Alan (@GenghisCANN) reported from Merthyr Tydfil, Wales

    @SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!

  • gerry_tudor
    gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • NetballWales
    NetballWales (@NetballWales) reported from Cardiff, Wales

    Loved #womenssportsdebate on @skysports - 2 hours of great and interesting chat. But can’t help but feel there wasn’t any debate? A dozen people agreeing with one another doesn’t help... #StepOutsideTheEchoChamber

  • neilbennett0707
    Neil (@neilbennett0707) reported from Merthyr Tydfil, Wales

    ******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom

  • fourfoot
    Paul Jenkins (@fourfoot) reported from Penarth, Wales

    @SkyHelpTeam Hi. Having really slow broadband here for a while now. Online test thing hasn’t worked in the fortnight I’ve been trying. Checked all equipment. Can you help?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • SuperSizeRod
    Rhodri Cartwright (@SuperSizeRod) reported from Merthyr Tydfil, Wales

    What a fight! But surely Taylor won that by a mile... @SkySports @EddieHearn @KatieTaylor Parsoon is just running round throwing **** not landing clear shots Who won

  • glennerboy
    Glennerboy (@glennerboy) reported from Bridgend, Wales

    @SkyHelpTeam what’s happening with the internet in Bridgend. Been appaling since last night and still down.

  • newollien
    Neill Owen (@newollien) reported from Bridgend, Wales

    Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?

  • 7PechodMarwol
    Nicola Bennett(Soal) (@7PechodMarwol) reported from Aberaman, Wales

    @SkyHelpTeam I have sent a message. Really hope you can help with this. It’s very stressful got them

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • adrenaltherapy
    Adrenal London (@adrenaltherapy) reported

    @SkyHelpTeam Nothing you can help with Stephanie. Absolutely zero. Sky box ordered in October. Not turned up. Sky telling us now they can’t provide service to a block who already has Sky users. Todays fib: “we need to dig up your garden”. All nonsense. New excuse every day.

  • DanielK58836460
    Daniel Kavanagh (@DanielK58836460) reported

    @SkyHelpTeam internet down all day. Anything going on in Birmingham to cause this. All troubleshooting advice has been followed with no success

  • woddle1000
    Not Steve Wardle (@woddle1000) reported

    @SkyHelpTeam can i have your high end complaints number.3 hours to cancel my service is unacceptable. Your crap automated service DOES NOT WORK

  • woddle1000
    Not Steve Wardle (@woddle1000) reported

    @SkyHelpTeam Liam that does not help, I cannot speak to anyone without it prompting for direct debit details and if i do not enter them it cuts me off. what is your high end complaints number?

  • Chunkymonkey363
    Chunkymonkey37 (@Chunkymonkey363) reported

    Hang your head in shame @virginmedia leaving an elderly lady without a TV & telephone for 2 weeks, persistant lies engineers will attend and dont turn up!!!!! Disgrace Shes now gone to @SkyUK @skytv who were very helpful and all sorted within 30mins!!!

  • Chunkymonkey363
    Chunkymonkey37 (@Chunkymonkey363) reported

    Hang your head in shame @virginmedia leaving an elderly lady (with health problems) without a TV & telephone for 2 weeks, persistant lies engineers will attend and dont turn up!!!!! Disgrace Shes now gone to @skytv @SkyUK who were very helpful and all sorted within 30mins!!!

  • qcpeople
    Quentin Colborn (@qcpeople) reported

    @SkyHelpTeam It tells me there's an outage in my area

  • steeleyp_
    PS (@steeleyp_) reported

    @woddle1000 @SkyHelpTeam So then put it all in an email. If you’re wanting to make a complaint, you have to follow their complaint process or it won’t be dealt with. Also useful if you do happen to have basis - you wouldn’t be able to refer to the ombudsman if you fail to follow the process.

  • ChappersJason
    Jason ‘Chappers’ Chapman (@ChappersJason) reported

    @SkyHelpTeam a car has knocked down a telegraph pole locally and my internet has now gone and so has the neighbours. Who do we report this too so it’s fixed?

  • thomasp1888
    thomas paterson🇵🇸🇵🇸 (@thomasp1888) reported

    @SkyHelpTeam just called to your help team to see if there was any help for disabled customers and I’m happy to report I got zero help really thought they would help considering moving company now @MartinSLewis