Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Treharris, Tonypandy, Bridgend, Blackwood, Hengoed, Caerphilly, Pontypridd, Ynysddu, Porthcawl, Ferndale, Treorchy, Barry and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Wi-fi | |
| Cardiff |
TV | |
| Cardiff |
TV | |
| Cardiff |
Internet | |
| Pontyclun |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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⭐️⭐️⭐️Sean⭐️⭐️⭐️
(@mrbilsy) reported
@SkyHelpTeam really no help at all on the phone lines. A problem I had back in September still not been resolved and now I’ve been passed to a fourth different person..@Plusnet you do any better?
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Guy de Vere
(@guydevere) reported
@SkyHelpTeam video conference issues is just when using Sky mobile data, no issues with O2 PAYG mobile SIM or fiber broadband
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Kev breithaupt *
(@kevbreithaupt) reported
@SkyHelpTeam No problem. Thanks
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Colin Mckillop
(@ColinMckillop) reported
@SkyHelpTeam is there broadband down in West Lothian? My broadband is down and the troubleshooting site isn’t working either
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YellowLad
(@Yellowlads) reported
@SkyUK We got a Letter.. you are putting prices up. Your profits for 2020. Down 100 Million. still..1.9 B After 2.2 Billion in 2019… these are Profits.., I need and explanation why in order to continue other that your Greed. We are Platinum Members… not much longer. Explain
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Syde A Attrakta 🇬🇭
(@attrakta) reported
@SkySportsPL @SkySports Mo Salah!! Mo salah.. Running down the wings...
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Joshua (Patch) Adams
(@Joshua_Adams90) reported
@SkyUK @KyleField92 @skytv Send it back!!! Got mine in November with 3 streaming picks and they are horrendous, and already had one replacement as the screen pixel issues .. current tv turns off on its own and constantly tells me I’m not connected to the internet even though I’m hard wired via Ethernet!!
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⭐️⭐️⭐️Sean⭐️⭐️⭐️
(@mrbilsy) reported
@SkyHelpTeam 5 months it has taken to actually sort out the problem and passed around 5 different departments today after nearly 1hr on the phone. Safe to say I’ll be cancelling once my contract is up.
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Bundessupporter
(@bundessupporter) reported
@SkyHelpTeam Why is it , whenever I attempt to watch BT sport's , the stream continually lags behind then speeds up the actual stream to catch up, making it damn near impossible to actually watch normally ? SG1 postcode , and on a Phone , the PC won't hardly work at all ........
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⭐ Rook ⭐
(@RookyTweet) reported
@SkyHelpTeam @SkyUK @SkyHelpTeam POOR SERVICE that you're making us wait 13 more days because "it's a two man job" ...It's a satellite dish. Sky engineer should've known he'll be fixing something placed high up! £60 off next bill doesn't make up for it when you're charging £65 on repairs! 👎