Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Barry, Mountain Ash, Porth, Blackwood, Pontypridd, Hengoed, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Caerphilly and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontyclun |
TV | |
| Barry |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Riyadh Issa
(@RiyadhIssa) reported
from
Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie if buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
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Geraint Williams
(@geraint9918) reported
from
Maesteg, Wales
@SkyHelpTeam are you able to provide support, broadband fine but no phone line. Dead, no dial tone and tried another phone etc etc.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam You will have to accept my apologies for the slow replies but your wi fi keeps dropping out and is completely hopeless.
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
@SkyHelpTeam @SkyUK @virginmedia Load of crap. Removed a good application and replaced it with utter crap. Nice move Sky.
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Melinda Hawthorne
(@finnfrenz) reported
from
Bargoed, Wales
@SkyHelpTeam problems with internet access CF46 which is near Cardiff. Some sites ok others unreachable. Rebooted router and device but no difference.
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BCFC Oliver the Dog 🔴⚪️
(@BCFC_OLIVERDOG) reported
from
Cardiff, Wales
@parkins_michael @SkySports @CardiffCityFC @MillwallFC Having a bad day mikey boy 👀
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Dev2y
(@dev2y) reported
from
Cardiff, Wales
@SkyHelpTeam your broadband is awful! Connection keeps dropping. #timetoswitch
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Riyadh Issa
(@RiyadhIssa) reported
from
Penarth, Wales
@SkyUK I keep being told I’m on the fastest broadband speed, I’m in a tiny flat and every time I stream a movie it buffers constantly. I’ve spoken to the call centre and they keep telling me it’s fine. Better improve it soon, or you’ll lose a 10 year customer, that’s if you care.
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🎯🎯robert morgan
(@robertm72589070) reported
from
Abertridwr, Wales
@BBC and @SkyUK Your vile and bias attack on Jeremy Corbyn and the @UKLabour. Will come bk to bite you on your arse. I'm not going to pay your licence fee anymore for your spewing of lies. And I'm going to cancel my subscription to the other bias shit. Good day
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Simon Richards
(@Ewenny2) reported
from
Bridgend, Wales
@SkyHelpTeam I have been a sky customer since 1989 ..I have a tv package..sky phone line..and 4 Sky mobiles ..it costs a fortune and your product is unacceptable.. I refuse to spend anymore time fault finding for Sky. I am giving Sky notice that I will be cancelling all my contacts with you.
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James Vincent 🏳️🌈🏴
(@thisisjmx) reported
from
Cardiff, Wales
Hey @TheCW it's really bad of U to not let @SkyUK have the rights to show @CWBatwoman in the UK. + No other broadcaster seems to have it. It'll screw up #CrisisOnInfiniteEarths. Money over viewers...
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Leah Griffiths
(@LRG0808) reported
from
Church Village, Wales
Yet again @SkyHelpTeam sky broadband is down AGAIN!!!! I wonder why I bother paying the monthly fee!! I use more of@my mobile data when at home these days 😡😡
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
@SkyHelpTeam App tells me I’m getting 40mb down (ookla says between 20-332). Either way although I have bandwidth some websites not losing and images on others not displaying across all devices. Have rebooted router (postcode CF63)
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Leighton Baller
(@LeightonBaller) reported
from
Penywaun, Wales
Cheers @SkyUK for ruining your app. Bloody stupid. I’m beginning to hate sky. I think I’ll check out @virginmedia instead
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Logged in run all checks .. wi fi works on and off ..totally unreliable.. it’s 2019 for goodness sake..the service and product you are providing is unacceptable. I am searching for a new provider. #hopeless having to send this tweet in between sky wifi drop out.😡
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Griff
(@GriffinSpurs) reported
from
Bridgend, Wales
@SkyHelpTeam @joy_paulsjoy Yes there is an issue. Mine is down too
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@Alex42534 @CardiffCityFC @cardiffcitymad @SkySports Agree and it's not the fault of the clubs. As you know, Sky never show any consideration for the fans. Think this one is particularly poor though.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Good news Sky, my super fast broadband didn’t cut out long enough tonight to cancel my account and while I was at it I cancelled my TV package and phone line as well. My 4 Sky mobiles are still on contract until April and they will be next. #rottenservice
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Dafydd Lewis
(@dafyddlewis82) reported
from
Ynysybwl, Wales
@SkyHelpTeam need your help asap I've already sent a dm
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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clintgreen
(@clintgreen) reported
Despite @SkyUK saying there was going to be a 30 min wait I got through straight away and had brilliant service from both people I spoke to. Having managed call centres I would hire both of them in a shot. Thank you
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Oscar
(@OscarOryema) reported
Hi @SkyHelpTeam @SkyUK I really need your help because our broadband connection is not working. Can you please fix it? Thank you
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Stressed10
(@Stressed102) reported
@SkySports Do you not think boys feel this way as well. Ffs. There were boys in my year who loved football but weren’t very good. Never got picked, never played for the school. What about those boys?
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Tony Pike
(@tonypike11) reported
@jezebeljayne @SkyUK They are all crap Jayne, Virgins customer service is even worst
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Steve Smith
(@SteveSm83654762) reported
@NathanL68388590 @SkySports Yeh and 1 thou bother on average watching wsl are u really that stupid and pathetic u think people will go in their thousands to watch wsl nxt season If u are u shud be expecting men in white coats to be calling soon 🖕
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Dave Bower
(@DaveBower1) reported
@SkyHelpTeam My complaint is about the lack of information given and the length of time it is taking to resolve. The complaints resolution process is making the resolution time longer. Surely it is their job to resolve issues quickly?
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richard
(@Richtbiskitt) reported
@DaveBower1 @SkyHelpTeam Seriously, DONT! sky glass is truly terrible. A major step backwards from sky q
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Mark Swain
(@I_Am_A_Twit_) reported
@RoystonRoy @SkyHelpTeam I don’t have a problem with him. I find him very enjoyable to listen to. I don’t think he is whiney, or a clown. I think he always speaks very well.
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Tarryn Gorre
(@TarrynGorre) reported
@SkyHelpTeam how has the WiFi been down for almost 72hrs and we are yet to get any news? You’re not even admitting it. We know it’s a BT issue but surely you can still communicate with your paying customers???
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L
(@L73900344) reported
@SkyUK Completely ignoring my complaints about their service cutting out when England scored their winner. Definitely ringing Virgin later to see what they can offer instead.