Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontypridd, Porth, Hengoed, Bargoed, Caerphilly, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Treorchy, Barry, Penarth, Maesteg and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Phone | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
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Brad Channer
(@BradChanner) reported
from
Cardiff, Wales
@SkyHelpTeam This is a problem we have had for years. And everytime I ask for help, it never goes anywhere. This is a general complain about businesses struggling to make money when we haven’t got reliable internet. However I will PM you. Thanks for your response
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Cardiff, Wales
@SkyHelpTeam Very much so. Speeds and jumping up and down but apparently that was to be expected. Thanks very much for the speedy fix.
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Anthea King School Dancing
(@antheaking2) reported
from
Barry, Wales
@SkyHelpTeam @SkyUK Ant technical problems in CF63 area please
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Ryan Hill
(@Rehicknah) reported
from
Pentyrch, Wales
@GriffinSpurs @SkyUK Haha I don’t feel so bad now 😂😂
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Rossko [Finger Guns]
(@RosskoKeniston) reported
from
Porth, Wales
Fair play to @SkyHelpTeam, called yesterday regards to a broadband issue. They sent an engineer out today and the problem was resolved. No messing around and got a discount on my next bill. Really quite impressed 👍
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robert forward
(@robertforward71) reported
from
Bridgend, Wales
@SkyHelpTeam is there a problem with the e-mail as I don’t seem to be able to access mine, it says there is an error on the account
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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James Howe
(@Jimbobeltom) reported
from
Barry, Wales
@SkyUK Putting my sky bill up £8 a month, you absolute robbing bastards, time to cancel i think 🖕🖕🖕
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Will Owen
(@Will0ww) reported
from
Porthcawl, Wales
@SkyHelpTeam Only just had fibre optic installed a month ago.....no problems like this before it was installed
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Matthew Thompson
(@Matthw_Thompson) reported
from
Blackwood, Wales
Surly there must’ve been some money down at a bookies to be DQ’d by biting #PriceAli #Boxing #SkySports
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Matt Navarra
(@MattNavarra) reported
from
Penarth, Wales
Really annoyed with @bt_uk @SkyHelpTeam @SkyUK @NestUK_ today Got new BT ultra fast broadband hub installed but Sky Q and Nest can’t connect to wireless. Ongoing issue for many users and each company blames the other. Devices don’t interface in the network. HELP!
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@RADMags @SkyHelpTeam Cancel, Rich
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GwilBallinger
(@gwilymb1945) reported
from
Llantrisant, Wales
@SkySportsPL @SkySports Interesting that people jump to conclusions based on media reports who themselves will not be privy to the full facts.Shame it has come to this but rather than make wild and in some cases stupid statements I will await the full facts and pray the club will act equitably.
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Gareth Thomas
(@brokenpier1) reported
from
Cardiff, Wales
Shocking service from @SkyHelpTeam - if anyone can recommend a decent internet provider I’d appreciate it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Pau1us_) reported
@SkySports “Double headers with the men’s game” wht you mean is leech as much money and fans as we can because we aren’t good enough to do it on our. Women’s football is awful to watch that’s why nobody turns up at your games.
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saxon71
(@stuafc71) reported
@SkySports @GNev2 Can you please give @Arsenal credit like Man City got Rather than say how bad Leeds are doing
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Stephen Uttley
(@uttley_stephen) reported
@SkyHelpTeam The call back from Sky was arranged with Sky last night. @OpenreachHelp were meant to let Sky know what they were doing to restore our phone/broadband after 6 arranged visits (4 no shows), 4 previous reviews. Many hours of calls to Sky are clearly not working.
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EJG
(@elliottgilmore) reported
Wow. @BlackYellow are simply awful at the back. #laughable against the team languishing around the bottom of the league. @SkySports
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gamblingdiary
(@gamblingdiary2) reported
@SkySportsPL @SkySports Typical xhaka, ***** horrible player
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Stephen Uttley
(@uttley_stephen) reported
@SkyHelpTeam I shall call them, but could you please let me know why communications companies are so poor at communication - Sky puts the onus on customers to contact them, those answering the phone cannot call out and are limited in who they can contact internally. @OpenreachHelp
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Forbes Mcallister
(@cpn78) reported
Can @SkySports mute that stupid woolwich sing
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Hannah Jones
(@hannahruthx) reported
@SkyHelpTeam my ring doorbell is offline, my security cameras etc. I can’t get someone out to help as it just says nothing is wrong!
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Elvino
(@Elvino007) reported
@SkySports You a idiot thinking that a 2 hour difference between Europe and the furthest point South Africa is further that South America, I'm inches away from swearing at you but I won't drag myself to your level as I'm black/mixed raced you idiot!
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Old Man
(@OldMan1886) reported
@GNev2 what's your problem with xhaka yes it was a poor challenge but FFS you seem to have a downer on xhaka with every word you utter and every arsenal game you commentate on. @SkySportsPL @SkySports is that what you really want bias commentary ?