1. Home
  2. Companies
  3. Sky
  4. Tonyrefail, Wales
Sky

Sky service status in Tonyrefail, Wales

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

CityProblem TypeReport Time
Caerphilly Wi-fi 3 hours ago
Cardiff Wi-fi 1 day ago
Cardiff Internet 2 days ago
Bridgend TV 5 days ago
Bridgend TV 6 days ago
Cardiff Internet 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    My broadband is awful @SkyHelpTeam.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

  • gingio
    Shane (@gingio) reported from Cardiff, Wales

    @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • YukFongWong1
    Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales

    @SkyHelpTeam Does not solve my issues

  • newollien
    Neill Owen (@newollien) reported from Bridgend, Wales

    Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??

  • MRosspearce
    Ross Pearce (@MRosspearce) reported from Cardiff, Wales

    @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • mikeyroberts81
    Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

  • carysmkl
    Carys Lewis (@carysmkl) reported from Porthcawl, Wales

    @SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • ShellEve73
    Michelle Everitt (@ShellEve73) reported from Price Town, Wales

    @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

  • gerry_tudor
    gerald davies (@gerry_tudor) reported from Cardiff, Wales

    @SkyHelpTeam I think there’s a problem in my area, help.. !!

  • Bestyroo
    Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales

    @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

  • TheRichPowell
    Rich Powell (@TheRichPowell) reported from Resolven, Wales

    Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AndyClynch
    Andy Clynch (@AndyClynch) reported

    @SkySports Any need for the 3 rolls though? Never seen a truly injured player do 3 rolls.

  • michaelmacc78
    michael maccallum (@michaelmacc78) reported

    @SkySports Dont support either team, ******* footballers throwing themselves ridiculously through the air because our refs are too soft

  • bigdanp_1991
    dan (@bigdanp_1991) reported

    @SkySportsPL @SkySports Never a red can't even have a bit of contact in the spot anymore

  • jamiemortell1
    jamie mortell (@jamiemortell1) reported

    @SkySportsPL @SkySports Never in a million years is that a straight red

  • Joe_frozenlegs
    Joseph (@Joe_frozenlegs) reported

    @SkySportsPL @SkySports Never a red was a booking though.

  • PTEng_2013
    Pete @ Perryton Engineering Ltd (@PTEng_2013) reported

    @SkySports Never a red. Pickford stayed on the field for worse than that. Dust yourself down and get on with it.

  • Stuawil19
    Stu 💙💛🏆 (@Stuawil19) reported

    @graham_bloor @SkySports do this with all the games they televise coupled with their poor commentary teams it's very frustrating and annoying.

  • lilypagexx
    Lily Page (@lilypagexx) reported

    @SkyUK could you possibly help me on why my Sky go account won’t play tv on my PS5 please?

  • Grahamnoble12
    Graham noble (@Grahamnoble12) reported

    @SkySports Holy **** chopper Harris would have been proud of that !! Get off !!!!

  • carswell_andrew
    Andrew Carswell (@carswell_andrew) reported

    @SkySportsPL @SkySports NEVER A RED CARD TYPICAL CHELSEA PLAYER PLAY ACTING CHELSEA PLAYER HURT HIMSELF WITH THE LANDING .. LOOK AT HIS FACE HE WA MORE WORRIED WHEN HE HIT THE GROUND AND LANDED ON HIS KNEE. TO MANY PUFFS NOW IN FOOTBALL