Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 05: Problems at Sky
Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Pontyclun, Barry, Mountain Ash, Porth, Blackwood, Pontypridd, Hengoed, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Tonypandy, Caerphilly and Treharris.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Pontyclun |
TV | |
| Barry |
Wi-fi | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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donna powell
(@donnalpowell) reported
from
Cefn Fforest, Wales
@SkyHelpTeam I’m sorry but this response is absolutely no use at all! I’m going into a 3rd week of paying for a service I cannot use - and have tried literally hundreds of times online and by phone to try and pause my Sky Sports package which I pay you an absolute fortune for. Please help!!
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cariad bridal
(@CariadBridal) reported
from
Resolven, Wales
@SkyUK how about free films for us all and put new ones on that should be in the cinema . Show support to your customers on isolation in these hard times . Been a customer for 20+ years and feel it’s time for you to give something back .
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phil walters
(@philwalters) reported
from
Bridgend, Wales
@SkyHelpTeam Doesn’t help my problem I need a contact number or live chat.
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
2/ Surprised but delighted to be told that as a long standing customer of 15 years I was classed as a VIP customer they could indeed reduce my payments. The nice lady worked her magic & advised me she could get it down to £80 @SkyHelpTeam
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Jade Hood 🏴 🏳️🌈
(@jade25hood) reported
from
Cardiff, Wales
@SkyHelpTeam Problem outside the home.. Clearly not just mine though..
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
5/ I know in the current climate there are more important things to worry about but clearly all that waffle about being a VIP customer is crap. In just over 3 months I’ll now be paying ££30 a month more than I was advised and damn near back to where I was @SkyHelpTeam
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@NStanton0405 @SkySports Thick as shit
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Penarth, Wales
@SkyHelpTeam I have 2 problems that I need to get sorted and I know that these are difficult times but it is near impossible to get hold of anyone at Sky yet you are still happily taking payment 😡😡😡
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andrew king
(@kingyaka) reported
from
Maesteg, Wales
@AshleyColston @tomlmorgan146 @SkySports I’d try it twice miss badly then get bored and sit back down😂😂to much effort and dedication for me
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Alun Stafford
(@AlunStafford2) reported
from
Barry, Wales
@SkyUK skyQ is absolutely shit!!!
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phil walters
(@philwalters) reported
from
Bridgend, Wales
@SkyHelpTeam My4 month old SKY Q box has spontaneously deleted nearly all recordings. Only 2 left, not a disc space or expiry problem.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
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The Exiled Robin
(@TheExiledRobin) reported
from
Llantrisant, Wales
@yogi_jnr @SummersCJ @SkySports You can cancel Sports any time right now even during contract. I did mine six weeks ago
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Chris Marriott
(@emceejay2) reported
from
Barry, Wales
@SkyUK Third day trying to pause Sports package. Website still says technical problem. Please please sort out ASAP.
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@RonsTwo My @SkyUK broadband has been so bad I have had to buy a mobile broadband package. Cannot wait until 1st June when I go to @bt_uk broadband and 900mb !!
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Your internet is ******* shit @SkyHelpTeam
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Gareth Castle
(@Bigbouncycastle) reported
from
Pencoed, Wales
@LeeJarvis10 @SkySports Love Kabaddi how did it never catch on over here.
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T 🐟
(@_TF93) reported
from
Pontypridd, Wales
Now is not the time for your internet to be shit lads @SkyHelpTeam
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Alex Snail Lewis 🐌
(@alex_tweety_lew) reported
from
Church Village, Wales
@SkyUK Internet down then. External problem apparently in the area. I still think Skynet have become self aware...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gothlet|TWITCH AFFILIATE
(@GothletStreams) reported
@SkyUK can you fix this?? My internet is so bad rn and I want to stream.
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DRan
(@DPR1973) reported
@SkyHelpTeam Oh and this isn’t waiting times or anything else you can say. This is just basic help of a long term customer!
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Lesley
(@Lesley1621) reported
Internet been down for hours @SkyHelpTeam not very helpful service status check says no issue in my area?! Confused!!
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Ruth Broadhurst 💙
(@ruth_broadhurst) reported
@SkyHelpTeam I'm trying to link my sky q account to discovery+ but, as I started the activation a couple of days ago and didn't have my account info to hand, it now won't let me sign up to it. Any ideas how I can fix this please?
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Lisa Britt
(@LisaBri71571016) reported
@SkyHelpTeam Its been about 4 hours now. You are telling us nothing. How about letting us know what the problem is instead of sending us to your app which says there are no issues.
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Farrah Money فره
(@farrah_money) reported
@SkyUK we have been without any broadband service for hours now 😔
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Neil skillcorn
(@neilskilly) reported
@SkyHelpTeam how do I go about acquiring a sky q booster. Our mini box keeps losing signal. But have been on hold for over an hour today before giving up. Thanks
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Gracie Law
(@Law_MsGracie) reported
@SkyHelpTeam Yes it is. It was resolved on the day (a problem with the electricity supply to the fibre cabinet) but I learnt this from neighbours after I had booked the visit. Two days later still can’t cancel!
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tjp
(@tjp70) reported
@SkyHelpTeam Is there any update on this, over 2hrs now and no updates on system , just says issues normally resolved in couple of hrs. Please provide and update
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Gforce
(@Gforce50204151) reported
@SkyHelpTeam is there issues in the BT48 area