Sky outages and service status in Tonyrefail, Wales
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Tonyrefail, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 24, 4:22 AM GMT+1.
- Internet (57%)
- Wi-fi (22%)
- TV (13%)
- E-mail (4%)
- Total Blackout (4%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Bridgend, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 7 hours ago |
|
Hengoed
|
Internet | 16 hours ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Hengoed
|
4 days ago | |
|
Cardiff
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Phil Jones 💙💛 (@peedeejay) reported from Bargoed, Wales@SkyHelpTeam how much longer do we have to wait for you to sort your outage problem 🤬🤬
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Kathryn Foot 🏴 (@KathrynFoot) reported from Llantwit Fardre, Wales@SkyHelpTeam Have already emailed to cancel. I’m pretty sure I’m not the only person upset by this. As a loyal customer this is pretty shoddy treatment. Shame.
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam can you tell me why the Apple TV app is not working?
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🏴Claire🏴 (@Dimclem_) reported from Cardiff, Wales@SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.
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Tom Owen (@52_towen_89) reported from Porthcawl, WalesAbsolutely shocking customer service from @SkyHelpTeam today. Seems like having 2 accounts lasting 31 years combined means absolutely nothing #fullkarenmode
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Laura-Rose 🏴🏳️🌈 (@laurarose13521) reported from Cardiff, Wales@SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP
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Ryan Davenport (@Welsh_Saint14) reported from Cardiff, Wales@SkyHelpTeam Having issues regarding my account, we have re-joined sky but as I used my email address from previous account before we left im not being shown anything on the account,just had confirmation emails and text messages so can't see anything regarding reschedule
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Pete Evans (@swfc3045) reported from Bridgend, Wales@SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown
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chris lay (@chrislay84) reported from Cardiff, WalesAston villa vs Everton is the most played game in the history of top flight football. @skysports needs to explain why you treat it with such disrespect.... You are part of the problem with the so called "big 6". Shocking coverage, you should be ashamed.
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Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales@SkyHelpTeam The entire street is down. Two days now.
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Big Poppa Nash (@edg_hx) reported from Porth, Wales@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales@DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC
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Gerald J Davies (@GerJDav) reported from Caerphilly, Wales@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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David Goddard 🏴 (@DaioGoddard) reported from Treharris, Wales@Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina
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Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Stacey Worboys (@StaceyWorboys) reported from Pontypridd, Wales@SkyHelpTeam is there issues with using the SkyGo app on iPhone? I’ve been unable to use it for a few weeks now. Doesn’t do anything when I try to watch something, just black screen with loading cog.
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chrilow (@ChrisLo64073416) reported@jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.
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Glyn-Oh behave! 🏴🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported@jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.
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JustJ Parody account😉 (@imjustbeingmeJ) reported@jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..
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Allan Colcombe (@theoldbloke) reported@jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.
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TheFluffster1 (@TheFluffster1) reported@jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.
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GP (@green_powder2) reported@jammierooroo @SkyUK They are awful ,I quit them years ago when they lied to me about what one of their reps said to me.Never again.
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Chris H (@h_chris59114) reported@jammierooroo @SkyUK Sky are some of the worst out there
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Upside Mum (@sallycinnamon99) reportedSo it turns out that One Touch Switch and continuing you service until new service is active doesn’t mean anything to @SkyUK No broadband for two days, despite having paid for it as well.
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Sallie (@Fr12ee44Spewxh) reported@SkyHelpTeam Typical of @SkyUK poor customer service.
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Jammie Restore (@jammierooroo) reported@Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.