Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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The latest reports from users having issues in Tonyrefail come from postal codes CF39.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (17%)
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Wi-fi (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Tonypandy, Barry, Caerphilly, Cardiff, Mountain Ash, Porth, Ferndale, Merthyr Tydfil, Bridgend, Tonyrefail, Hengoed, Porthcawl, Pontyclun, Pontypridd and Blackwood.
| City | Problem Type | Report Time |
|---|---|---|
 Tonypandy |
Internet | |
| Barry |
TV | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Wi-fi | |
| Mountain Ash |
Internet | |
| Tonypandy |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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Glenn Holloway
(@glenn_nnelg9) reported
from
Llantrisant, Wales
@SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@ChristianFish3 @SkyHelpTeam Mine is down. In city centre
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam guys do you have a telephone number where I can speak to someone? Your automated service just keeps going around in a circle & repeating its self.
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam Good morning, I have been having issues with my broadband for 3 weeks. Randomly my devices will not connect to the internet. The amber face appears as well as flashing on occasion . Seems to happen on a weekend and in the Evening? Can you help? Thanks
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#HelloMyNameIsSimon🏴
(@amphlett_sg) reported
from
Cardiff, Wales
@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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kip
(@kiplin1995) reported
from
Llanharry, Wales
@SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SkyHelpTeam broadband is down, is there an outage in the Cardiff area ? #cardiff #skybroadband
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Mark Davies
(@MarkDav59132946) reported
from
Tonypandy, Wales
@SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the
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Steffan McMahon
(@Steffan_McMahon) reported
from
Bargoed, Wales
@EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to end of promotional contract coming to an end. No way am I paying that extra increase off to @SkyHelpTeam I go for my broadband
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Kevin D 🏴🍺🏒🏳️🌈
(@kev_Cymru) reported
from
Cardiff, Wales
@SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device
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Gerald J Davies
(@GerJDav) reported
from
Caerphilly, Wales
@_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Shane Andrews MBE 💙
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, my sky Q and my other box that mirrors it hasn’t been working for 5 hours now. Is there an issue in Cardiff?
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Richard A. Hughes
(@ricardofodol) reported
from
Llanharan, Wales
@AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out
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Tania Davies
(@TanJanDav) reported
from
Cardiff, Wales
@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Tim Bishop
(@WelshBish) reported
from
Maesycwmmer, Wales
@SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam my landline and broadband are not working again, I’ve tried to call and been on hold for 45 mins. It has not been working probably since Xmas
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clive Mitchell
(@CliveMitchell54) reported
@DazPross @Hidinginplains8 @SkySports If I don’t like Women’s football then I don’t like women. That’s a big leap. One step down from the playing the race card
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Teds Stores Ltd
(@TedsStoresLtd) reported
@SkyUK I’ve been trying to order an additional skyq mini box since installation last June to no avail. Just got off the phone to technical department who could not resolve the issue and no manager available to escalate the matter. Extremely unacceptable customer service.
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Daran Wren
(@dazzw1612) reported
@SkyHelpTeam no Internet all morning in halstead co9 , not a router problem as neighbours experiencing same problem
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PEDRO (Nutty Geeza)
(@peterharper703) reported
@SkyHelpTeam Yes this helps however I'm slightly annoyed as when I changed to Q I specifically asks "can I cancel my insurance with D&G then" and was told yes. I was paying £4.99 and now its £9.99. I would never have cancelled if I knew that and I'd still be paying the £4.99.
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Philip Ward
(@youngpip) reported
@SkyHelpTeam hi, I'm still waiting for an update on my broadband order. Openreach had an issue when installing on 14th Oct. Was meant to have updates this week but it's not moved on. Can you help?
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james blessing
(@boggits) reported
@SkyHelpTeam ... and now you want me to "rate the quality of support provided by that tweet" - sometimes I just wonder if KPIs/CSATs/etc are actually useful at all
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Jay
(@JayVtid) reported
@LiamInTheSky @SkySports Like you've never done something you shouldn't for own benefit. Leave the kid alone.
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Michael 🇮🇹
(@mikeol108) reported
@SkyHelpTeam You’ve said it’s due to an end in broadband subscription (it isn’t) - why would that require an engineer come out? Service has been shocking
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Steven Cherokee
(@Autumn__Thunder) reported
@pep_mind @SkySports City should sign him. Get them plenty of tap ins and would be a decent target man when they struggle to break deep sitting teams down.
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Kay 🏳️⚧️🏳️🌈
(@kayc_1773) reported
@StopFundingHate @SkyUK I’m so pleased to say that I am no longer a @SkyUK customer, one big reason why I left Sky is their support of a climate change denying ethos from such networks as GB News, I won’t have my money supporting climate change deniers.