Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Tonypandy, Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Treharris, Porthcawl, Ferndale, Bridgend, Treorchy, Barry, Maesteg and Aberdare.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
Internet | |
| Tonypandy |
||
| Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Shelley Bellamy
(@Bestyroo) reported
from
Dinas Powys, Wales
@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Sarah Harvey
(@sarahtattoo13) reported
from
Abertridwr, Wales
@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Ross Pearce
(@MRosspearce) reported
from
Cardiff, Wales
@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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🖥 Online Design
(@onlinedesignuk) reported
@SkyHelpTeam Yea Chloe - Its a signal fault to the tv. Been like it sometime but always manage to get it to work with multiple button presses. Got frustratingly worse the past month or so. Needs a replacement
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Gavin
(@Gavlar_03) reported
Anyone else’s Sky Broadband down in/around Norwich? @SkyHelpTeam
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Paul McCullough
(@PaulAMcCullough) reported
@SkySports Any chance you guys can get rid of that stupid EBAY advert so I can view the article! FFS!!
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CRAIG
(@CraigNE40) reported
@ChipperfieldNot @SkyHelpTeam Hey Sam, hope you get this sorted. I’m ringing Sky tomorrow to cancel the tv element of my package. When we move in a few months I won’t be using their internet at the new place. I wish you luck.
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Deen
(@_deen_k) reported
@HManHRadio @RoyHBT @SkySports It’s not pass to Ronaldo. Felt like the total opposite until the Tottenham game because he wasn’t in a preferred position. Problems at United on the pitch existed before. Inability to press from the front regardless of lineup, lack of a midfield identity and passing from the back
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jo
(@JoJonichols1) reported
@SkyHelpTeam Your IVR suggests I can cancel a subscription over the phone! Nope! But you don’t tell customers this. I only found out as I needed something else. Very deceitful and unfair. I was told when I spoke to an advisor that I had to speak to someone or my request would not be actioned.
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david grover
(@groove932) reported
@SkySports Why don't you kick the man now he's gone, you never opened your trap whilst he was in charge for 3 years but now you just have to jump on the band wagon, you ****
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Arrpucks
(@arrpucks) reported
@SkySports Merson needs to be quiet. All he’s done since ronaldo signed is comment on how bad of a signing it is. Yet ronaldo is the only one actually scoring goals.
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jo
(@JoJonichols1) reported
@SkyHelpTeam Ooh, I’ve had a reply saying my complaint has been dealt with… Erm… no it has not! But I have the option to call back and speak to their customer service team AGAIN?? Joke. It has not been addressed at all!! No doubt it’s been closed down and the customer is still infuriated!
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dave bryan
(@davebry) reported
Anthony Taylor is the worst referee for any Chelsea game.. clearly has an agenda.. I guarantee he will book cfc player first and will give most decisions against cfc... needs investigating #SkySports #FA #anthonytaylor anytime he is given a cfc game the fans groan its cfc v 12