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Sky outages and service status in Tonyrefail, Wales

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Tonyrefail, including 2 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Aug 12, 7:14 PM GMT+1.
  • 45% TV (45%)
  • 40% Internet (40%)
  • 10% Wi-fi (10%)
  • 5% Total Blackout (5%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Caerphilly, Hengoed, Bridgend, Blackwood, Tonypandy, Pontypridd, Merthyr Tydfil, Treorchy, and Aberdare.

CityProblem TypeReport Time
Cardiff Internet 20 hours ago
Cardiff Wi-fi 21 hours ago
Caerphilly TV 2 days ago
Cardiff TV 4 days ago
Hengoed TV 5 days ago
Cardiff Internet 5 days ago

Nearby cities with recent reports

Cardiff

5 recent signals

20 hours ago
Caerphilly

1 recent signals

2 days ago
Hengoed

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkySports Why are people hiring social media companies and wtf is wrong with saying ‘are you ready’ ffs

  • jamestuck
    James (@jamestuck) reported from Cardiff, Wales

    @SkyHelpTeam This is no help at all. I need to actually speak to someone but you don’t allow me. Ultimately the process to return my old device was not followed by Sky so never happened.

  • mattaddicott
    Matt Addicott (@mattaddicott) reported from Mountain Ash, Wales

    @SkyHelpTeam broadband down CF45 South Wales ?

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • EmmaLouiseTho13
    Emma 🏳️‍🌈🏳️‍⚧️🖤🇪🇺🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@EmmaLouiseTho13) reported from Mountain Ash, Wales

    @SkyHelpTeam what exactly am I paying for? Our broadband has been down since 3pm... This is ridiculous 😒

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • sgeorge0_1
    Steven George (@sgeorge0_1) reported from Merthyr Tydfil, Wales

    @SkyUK poor customer service.

  • beccacogbill
    Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales

    @SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    Very excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown

  • faT_Taf_213
    LeaveMyArseAlona (@faT_Taf_213) reported from Cardiff, Wales

    @DonVito29985036 @SkySportsPL @SkySports They can’t win anything with a captain that has never lifted a single trophy in his career.Better off going with Hendo as captain,at least he knows what is needed to win trophies. Kane just wants individual glory.That is exactly why he never squared the ball to Sterling at the WC

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • glenn_nnelg9
    Glenn Holloway (@glenn_nnelg9) reported from Llantrisant, Wales

    @SkyHelpTeam Again sky mess our broadband up. Without broadband for almost a month and now you turn it back off again and you can't turn it back on until the 7th of Jan. #workingfromhome #nointernet #help

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • henryf2409
    Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, Wales

    Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

  • kev_Cymru
    Kevin D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🍺🏒🏳️‍🌈 (@kev_Cymru) reported from Cardiff, Wales

    @SarahBell85 @SkyHelpTeam It’s down in Cardiff too so unlikely your device

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    @SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky

  • alunT
    Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. Absolute disgrace. How do i make a complaint?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Darrenboyb
    DB.. (@Darrenboyb) reported

    @us_toon @SkySports They will never comment on this…!!!

  • DylanSaintGerma
    Dylan (@DylanSaintGerma) reported

    @MuljiBh25850571 @goalsside @SkySports 1 plays for the back to back UCL winners. The other plays for ****. You're going to take 50M for Ferran and like it, your club has no pull to say otherwise

  • 2wentyone01
    21 (@2wentyone01) reported

    @Arsenall__ @theMadridZone @SkySports They never learn

  • forex_fire_
    Forex_Fire_ (@forex_fire_) reported

    @NUFCNews24 He already sold lol thisbproves this page is full of **** its confirmed on skysports i bet this quickly gets deleted and replaced with the sold post you complete whopper

  • precinoti
    Tubosun Falowo (@precinoti) reported

    @thebottomcorna They have lost so much credibility that nobody believes whatever they say anymore. A decade or 2 decades ago, all transfer news are broken by Skysports and only trusted sources and platform.

  • ARSENAL18COYG
    stand together (@ARSENAL18COYG) reported

    @SkyHelpTeam what is going on with the network lately even just to make a call the signal is shocking the amount of money I pay for the 5 contract I have I expect better. Won’t be renewing this year after 10+ years

  • WhistlerzJoey
    Joey /ˈdʒəʊi/ ⭐⭐ (@WhistlerzJoey) reported

    @SkySports Gianna can't ruin football and still expect support. This world cup has been the worst ever, followed by the one in Qatar.

  • JamieMccon76416
    Jamie Mcconnell (@JamieMccon76416) reported

    @danawhite @paramountplus @SkySports Putting the card on same night as Williamson v Simpson is stupid effects your viewing figures massively.

  • emilybridge03
    Emily Bridge (@emilybridge03) reported

    @SkyUK is a joke! Paying for premium fibre broadband but most of the time I’m on 4G as there’s no signal or at most I get 2 bars! It’s also impossible to call the helpline and speak to a human 😡 Sort it out

  • SilverFoxLlew
    Neil Llew (@SilverFoxLlew) reported

    @SkyHelpTeam Delighted to have been a customer for 26 years and now receiving the most appalling customer service. Your Sky Mobile team are inept, incapable of resolving my issue, and trying to charge me for the privilege. @Ofcom action next.