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Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Tonyrefail, Rhondda Cynon Taf, Wales 01/14/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Porthcawl, Caerphilly, Blackwood, Ferndale, Bridgend, Treorchy, Barry, Maesteg, Aberdare, Treharris, Hengoed, Mountain Ash, Pontypridd and Merthyr Tydfil.

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City Problem Type Report Time
United KingdomCardiff Total Blackout
United KingdomPorthcawl Total Blackout
United KingdomCaerphilly Internet
United KingdomBlackwood Wi-fi
United KingdomFerndale Internet
United KingdomCardiff TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?

  • edg_hx Big Poppa Nash (@edg_hx) reported from Porth, Wales

    @SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home

  • Kyleeveritt Kyle (@Kyleeveritt) reported from Barry, Wales

    @SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Abercynon, Wales

    @SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    @SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..

  • StevePither Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

  • IDRIVECYMRU Mr Idrive (@IDRIVECYMRU) reported from Llantrisant, Wales

    @SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi

  • BarryWebster79 Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • Gailt31 GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • mikeyroberts81 Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported from Cardiff, Wales

    @PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.

  • JamesHenryEades ✈TheConcordeSpiritPsychicMedium✈ (@JamesHenryEades) reported from Pencoed, Wales

    @SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!

  • Kellyluxe Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • alunT Alun Thomas (@alunT) reported from Cardiff, Wales

    It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • gareth_thmpsn Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam your service is getting worse & worse.

  • KellyAnneBlake Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.

  • hammerlad Andy Parfitt (@hammerlad) reported from Barry, Wales

    @SkySports Normal service resumes then 😜

  • 78LG Lisa Goddard (@78LG) reported from Barry, Wales

    @SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KarenHurst Karen Hurst (@KarenHurst) reported

    @SkyHelpTeam So Sky don’t let people move home without a new contract? What about the frequent occasions where there’s a few weeks in between (to be clear, I never asked to stop paying, just that I didn’t have a move in date and the point I left my old place, so had to stay with family)

  • SamCFC__ Sam (@SamCFC__) reported

    @Jack1919LUFC @SkySports You support Leeds pal

  • amyyhowarth Amy Howarth (@amyyhowarth) reported

    Honestly @virginhelp @virginmedia can someone please help us! Just rung up and was a waste of time, wasn't listened to at all. We want to remove our tv and phone from our package to make it broadband only. Why is this so difficult? @SkyUK are you able to do broadband only deals?

  • gamermohan Binu Mohan (@gamermohan) reported

    @totallykeen @SkyUK @virginmedia If you think skyq boxes are bad try out the virgin ones !

  • annitrmfc Amit Zohar 🇮🇱 (@annitrmfc) reported

    @SkySports My analysis Oilchester ****** Buying trophies✅ Arab Money FC✅ No history✅ Only relevant because of sheik✅ Smallest club in England✅ Buying referees✅ No fans in the emptyhad✅ All plastic glory hunters✅ Worst team of all time✅

  • utdaa_ 🎯 (@utdaa_) reported

    @timi_ogundipe @SkySports I mean, The AC Milan goal didn’t go down as an error leading to goal. ‘Factual’ remember you said

  • NeilWillby Neil Willby (@NeilWillby) reported

    @SkyHelpTeam credit where credit is due your engineer Tom was outstanding with his work/ability/knowledge and customer service ⭐⭐⭐⭐⭐

  • md19878787 Martin Douglas (@md19878787) reported

    @SkyHelpTeam well my engineer hasn't arrived for the between 12 and 5 appointment for tv installation. Another day off work wasted again. First problems with the broadband and now the TV installation for a 2nd time. 14 day cooling off has ended but I will still cancel the lot.

  • gamermohan Binu Mohan (@gamermohan) reported

    @totallykeen @SkyUK @virginmedia Sky tv = the best but sky broadband = the worst (other than talk talk)

  • CheriseTobit Cherise Tobit (@CheriseTobit) reported

    @SkyUK please can someone help me I had a new sky Q box fitted today and all my other apps like Disney +,Netflix and the others are all there and I'm logged back in. But discovery + isn't. Can someone please help me as I want to make the most of it while I still have it .