Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Barry, Porth, Bridgend and Bargoed.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Internet | |
| Blackwood |
Internet | |
| New Tredegar |
Wi-fi | |
| Hengoed |
Internet | |
| Blackwood |
Internet | |
| Treharris |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Ben Price
(@benprice84) reported
from
Penmaen, Wales
@SkySports Graeme Souness is an awful pundit, why do you still employ him? The obvious vendetta he has against Paul Pogba is bordering on ridiculous now
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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Simon Burford
(@SimonBurford83) reported
from
Llantwit Major, Wales
@SkyUK broadband down again in Llantwit Major. What’s going on? This is happening all the time at the moment!!!!
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Colmitchell🏴
(@Colmitchell1) reported
from
Tylorstown, Wales
@SkyHelpTeam internet down in CF43 AGAIN
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Leona Jayne
(@leonajayne14) reported
from
Pyle, Wales
@SkyHelpTeam broadband is down in CF33 area for several neighbours.
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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bigpawsy
(@bigpawsy) reported
@SkyHelpTeam Recently taken out a new deal with yourselves on the basis of 4k enabled equipment and the ability to record the max number of shows simultaneously. Shocked to have received the order confirmation which shows the non UHD box on order! Please cancel my order!!!
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Nathan Clay
(@NathanClay_Law) reported
@SkyHelpTeam After trying to work from home with WiFi painfully slow, I made the mistake of calling to get the refund due as a service guarantee. It’s great to upgrade at the touch of a button but it’s nigh on impossible to downgrade or complain #WFH #Broadband #snailspace
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Lindsay
(@purplefish_123) reported
@SkyHelpTeam hi, why are you pin protecting absolutely random episodes of Futurama or Simpsons?! (& only on Sky channels) They never, ever used to and they're being shown in the same timeslot as they always have, it's really frustrating when you just want background noise
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Jim Friel
(@jimfriel50) reported
@SkyHelpTeam Speed into my hub from outside is 24mbps when I speed check it tells me there is a problem, I'm on superfast 35 (best I can get in my village )just seems strange that if I do speed tests from other sites all are well below your guarantee of a min 24
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Gemma Jones
(@GemmaJones83) reported
@SkyHelpTeam Hi. I logged a complaint over a month ago, was promised a call back, and sent an email that I’ve had no reply to. I’ve already sent a DM back in December and got a response to say it would be looked at. I am running out of patience now!
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Liz
(@lilibet1987) reported
@SkyHelpTeam Yeah Washington down as well, no engineers available till next bloody Monday, it better be sorted before then, as working from home.
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Jamie Mufc
(@jamiemufc187) reported
@SkyHelpTeam Hi, its seems as I'm having the same winter weather problems. A dry 8 degrees night is causing my line to be capped and throttled to speeds under 19mb even though I'm guaranteed 37 and should get between 45 to 51. Phenomenon. @virginmedia
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Charlotte
(@Charlot51044731) reported
@SkyHelpTeam hi is the internet down in Norfolk? My box isn’t even flashing and hasn’t been working for an hour.
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MissC
(@LauraMWhite) reported
@SkyHelpTeam what's the issue with Q boxes dropping broadband connection? 6 times tonight it's happened. No other Internet connected items have connections. Getting quite frustrating (I'm being polite!!!!).
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Big Dodsy
(@d3dsy) reported
@SkyUK further 7 or 8 minutes whilst Anthony was working on it, the line went dead ! I would have thought Anthony would have called me back to complete the process however he never did. I'm disappointed in the wifi service as we aren't getting a WiFi quality that will allow my wife to