Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Treorchy, Blackwood, Porthcawl, Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Barry and Penarth.
| City | Problem Type | Report Time |
|---|---|---|
 Treorchy |
TV | |
| Blackwood |
TV | |
| Porthcawl |
TV | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
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Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
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ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@SkyHelpTeam But do you support Apple Watch cellular ? Thanks
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stillwell Solutions
(@StillwellSol) reported
@SusanaPByrne1 @SkyHelpTeam Totally agree. 18 hours since the text and still no phone line or broadband. Also, no update from Sky on the severity of issue and likely reconnection time. Wondering where to work today 🤔
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callum
(@Callumefc) reported
@SkyHelpTeam is there an issue with the yahoo servers? My sky Mail has stopped working on my iPhone Mail app.
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Zodlebud
(@Zodlebud) reported
@SkyHelpTeam Sky Broadband has been down in my area (Berkhamsted) for a huge amount of time now. Online help says it might be a few days (but no info). What has caused it and any update? I work remotely so need it!!
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Adam Grover
(@AJRG1980) reported
@HLTCO Get a package and it's cheaper. I pay £61 for skysports, BT sport's and very fast broadband. I don't think that's too bad to be honest. I got sick of the IPTV poor quality and loss of service.
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Andi Russell
(@Andi_Russell83) reported
@SkyHelpTeam Any chance you guys can provide details to actually speak to somebody to resolve issues as your current service is abysmal!
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♪Parky♪ YOLO
(@Parky999) reported
Skysports f1 presenter shake up... no Johnny and no diresta. 🤔 I'm worried it may be time. Could it be time to cancel the package? Thank god Ted isn't out.
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R.M
(@mrsteadyhands) reported
@SkyUK My mother is a 12 year platinum customer. I have discovered she has a router that is 12 yrs old and a sky box which deserves to be in a vault. 7mb broadband speed too She surely deserves better than this. Trying to contact you is a nightmare. Please advise
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Dean Hannah
(@DeanHannah10) reported
@mattman733 @SkySports_Keith @SkySports Sound mate iv said he's a good shot stopper but keepers in this era need to be more his distribution is poor looks like a accident waiting to happen when ball at his feet 👍🏼
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ben finley
(@benfinley_7) reported
@stephen_dimmock @SkySports gotta think in the grand scheme of things this doesnt happen much at all. Can think of only 3 times its happened in the last 10 years off the top of my head, to put technology in place to eradicate this wouldnt be worth it as it isnt a huge problem in football
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Amira 🇵🇸🇵🇸🇵🇸
(@amiraleah) reported
@Daniellemccann9 @SkyHelpTeam Are you in NI too? Because this is ridiculous - sky letting me down on all fronts all the time. Can’t even send emails without a 30 min delay!