Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Porth, Tonypandy, Pontypridd, Blackwood, Merthyr Tydfil, Cardiff, Caerphilly, Pontyclun, Treharris, Bridgend, Hengoed, Ynysddu, Porthcawl, Ferndale and Treorchy.
| City | Problem Type | Report Time |
|---|---|---|
 Porth |
TV | |
| Tonypandy |
Wi-fi | |
| Pontypridd |
TV | |
| Blackwood |
Wi-fi | |
| Merthyr Tydfil |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Andrew Newman 🏴
(@andyn63) reported
from
Cardiff, Wales
@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Henry Field Assoc CIPD
(@henryf2409) reported
from
Cardiff, Wales
Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
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Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Mat Seymour
(@Mat_Seymour) reported
from
Cardiff, Wales
Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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Rebecca Cogbill
(@beccacogbill) reported
from
Coychurch Lower, Wales
@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
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Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
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Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
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Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
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Michelle Everitt
(@ShellEve73) reported
from
Price Town, Wales
@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Retallick
(@stevochels) reported
@SkyHelpTeam So I cannot safely protect my family online without being charged for it? That's not what I expect as a long standing customer. Surely you have options for families to be protected online? The shield does not work as it's an all or nothing? Working from home I need flexibility..
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Callum
(@CallumGLHF) reported
@SkyHelpTeam Can I cancel part of my Sky package online?
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matt marsh maccameron
(@mattgoalsmarsh) reported
@SkySports I wouldn’t take rashford he is very overrated I wouldn’t take ramsdale don’t rate him one bit I wouldn’t take mings he’s just terrible I wouldn’t take philips if henderson fit I wouldn’t take white and I wouldn’t take Greenwood
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Steve
(@Zeph74) reported
@SkyHelpTeam Then why not offer further assistance? Why not look into the reasons why your staff have not rang back as they said they would. Or that I was told that there was a problem in the area when there isn't one with all my neighbours. The customer service so far has been abysmal.
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Cathy_Hudson 💙
(@cathyhudson68) reported
@SkyHelpTeam Anyone else having problems with broadband in King’s Lynn @SkyHelpTeam ? Shows a red blob over on the outage map but also says no problems reported
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Steve
(@Zeph74) reported
@SkyHelpTeam Nice customer service, so still not solving the problem but quite happy for a customer to leave after 12 years. Excellent. Virgin media here I come
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Paradith
(@AjParadith) reported
@SkyUK Mind explaining why when an employees parent dies - HIS PARENT DIES - in the UK - you only allow him the day of the funeral off - force him to work!!!! what kind of **** show are you running there! do you have no compassion #death #HR
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KG
(@KG_FFB) reported
Why do Skysports still insist on adding extra fake crowd noise even though there's actual fans at Wembley today?! I've just switched over to another broadcaster and you can definitely tell that Sky are adding more noise. Do they think viewers are that stupid ffs 😒 #BRESWA
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Robert Holder
(@Robert_A_Holder) reported
@SkySports I know its pathetic but I'll lose a lot of interest if Grealish ent selected. Obvs still want us to win but will bug ******** out of me
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Marcia Bigg
(@marciabigg) reported
@SkyHelpTeam can you clear something up for me, if you have Sky q equipment, it is not owned by the customer it is "rented" is that right? If so, why would I need Sky protect as if there's a problem with my sky q box, surely as it is rented it is up to you to fix it?