Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Porthcawl, Cardiff, Caerphilly, Porth, Hengoed, Pontypridd, Bargoed, Merthyr Tydfil, Aberdare, Bridgend, Treharris, Treorchy, Barry, Penarth and Maesteg.
| City | Problem Type | Report Time |
|---|---|---|
 Porthcawl |
TV | |
| Cardiff |
Internet | |
| Cardiff |
||
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Cardiff |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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dennishellyarArchitects
(@dh_architects) reported
from
Barry, Wales
@SkyHelpTeam problems with sky tv and sky broadband in Barry. Any news of fixing ?
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Mikey Roberts 🏴
(@mikeyroberts81) reported
from
Cardiff, Wales
@PollyJames @SkyHelpTeam I live in Cardiff but my Internet seems to be fine, but dad who lives a mile down the road says his isn't working. Hopefully will be fixed soon.
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Kelly
(@Kellyluxe) reported
from
Tondu, Wales
Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Nigel Harris
(@NigelBlues) reported
from
Barry, Wales
@SkyHelpTeam Still no Sky broadband across South Wales inc CF63 where I live since yesterday evening! All the while, you are shut with no support or updates. I should be working right now on a key deadline project and holding key online meetings from 730am. This is ridiculous.
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
@SkyHelpTeam How can you not provide 24 hours support? There is obviously a national #sky crisis #skydown
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Andy Parfitt
(@hammerlad) reported
from
Barry, Wales
@SkySports Normal service resumes then 😜
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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GForce
(@Gailt31) reported
from
Cardiff, Wales
@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Abercynon, Wales
@SkyHelpTeam Any idea when my broadband will be back on please? So frustrating paying for a substandard service 😤
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Barry Webster
(@BarryWebster79) reported
from
Pontypridd, Wales
@SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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Mr Idrive
(@IDRIVECYMRU) reported
from
Llantrisant, Wales
@SkyHelpTeam are you having problems in the Llantrisant area (CF72) we have no WiFi
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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Alun Thomas
(@alunT) reported
from
Cardiff, Wales
It has been down for over 12 hours now @SkyHelpTeam when should i expect my broadband, security, ring doorbell and Sky Q box to be up and working? #skydown #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Giles Giggins
(@gilesgiggins) reported
@SkySports please ask your commentator who is poor to take his city pants off @be professional
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Brett Mannion
(@BrettMannion) reported
@SkyHelpTeam Update, just tested an outgoing call and it’s now ringing out, so the issue regarding outgoing calls has been resolved! 👍🏻
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Sonni
(@sonniwithani) reported
@SkyHelpTeam is there Sky maintenance in Bushey at the moment? Because my Wi-Fi is up and down.
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Steve
(@blackersblack) reported
@SkyHelpTeam Where the help from the sky help team Pete, what number do you suggest I call or what link do you suggest I try to attempt to get through to you, and what hours ?
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Hewbo 🐝
(@timhewitt1) reported
Andy Hinchcliffe’s punditry style is not so much that of a man who’s glass is half empty… but of a thirsty guy, with no glass, but a ****** puddle, that’s barely even got any **** in it, in fact it’s not a puddle, it’s just a void 🙄 #MCICHE @SkySports #alaughadecade
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Selina 💙
(@SirenOfGotham) reported
@steeleyp_ @SkyHelpTeam That sucks! And also makes sense. I've managed to download Sky stuff ok in the past but seems anything 'foreign' is not compatible.
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🌸🌸🌸
(@kokomma_) reported
@SkyHelpTeam Having trouble receiving texts but calls are okay
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Gerald
(@GeraldMcGrain) reported
@mcfadzean_neil @SKYSPORTS never showed it, probably to embarrassed by the CHEATING OFFICIALS HH
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🚊John Rees🚊
(@Speedingalong) reported
@SkyHelpTeam Thanks Ross. The many phone calls made still haven’t solved the issues were at a loss
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Oliver 🏞️
(@osholayfitness) reported
@AlastairCummins @SkyHelpTeam I had that. They sent someone (I think from openreach) to fix it. They did some work definitely outside the house. No problems with rain since. This was maybe 2 years ago.