Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Pontypridd, Cardiff, Blackwood, Ynysddu, Treharris, Porthcawl, Caerphilly, Ferndale, Bridgend, Treorchy, Barry, Maesteg, Aberdare and Mountain Ash.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
Wi-fi | |
| Pontypridd |
Total Blackout | |
| Cardiff |
Internet | |
| Cardiff |
Internet | |
| Blackwood |
Internet | |
| Hengoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Kyle
(@Kyleeveritt) reported
from
Barry, Wales
@SkyHelpTeam looks like a "glitch" in the Panther warehouse has caused a delay with all #skyglass deliveries today. Panther have conveniently turned phone lines off. No one from Sky can update on why. probably a few people with same issue @MoneySavingExp
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Soozles 🏴💙
(@soozles_) reported
from
Barry, Wales
@SkyHelpTeam my broadband is down but nothing saying there’s no known problems in the area on the service status checker, I know others are having the same issue. Cf63 area
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Steven George
(@sgeorge0_1) reported
from
Merthyr Tydfil, Wales
@SkyUK poor customer service.
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Andy Parfitt
(@hammerlad) reported
from
Barry, Wales
@SkySports Normal service resumes then 😜
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam It said there was an issue earlier, but now no issue, but still no service?
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david.burns
(@david_burns62) reported
from
Penllyn, Wales
@ChelseaFC I know they have gone off the boil but @SkySports a bit harsh ? 56: OFFSIDE! Alonso plays as neat one-two in and around the Wolves area with Ziyech, before striding forward into the box and thumping a **** against the bar - only for the flag to then go up for offside.
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
@SkyHelpTeam your service is getting worse & worse.
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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Kelly Blake
(@KellyAnneBlake) reported
from
Wenvoe, Wales
@SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄
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✈TheConcordeSpiritPsychicMedium✈
(@JamesHenryEades) reported
from
Pencoed, Wales
@SkyHelpTeam my broadband is super slow!! I’m paying for sky ultra fast I’m only getting 33.3 Mb per second 😤 I was getting over 100!!
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam Yes done all the tests. Says there may be an issue but no specifics - then all of a sudden it comes back on again. I’ve been experiencing random drops in my broadband for a few weeks now, as well as the big outage Sky had nationally the other week.
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Pete Evans
(@swfc3045) reported
from
Bridgend, Wales
@SkyHelpTeam Broadband down in CF31 again and once again, the Sky app is telling me there are no issues in my area. Can we get an update please?? #sky #skybroadband #skydown
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Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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Brother Biscuit
(@ThomasBroad1) reported
from
Cardiff, Wales
@jacobwyn29 @SkySports @premierleague Photo fix
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Lisa Goddard
(@78LG) reported
from
Barry, Wales
@SkyHelpTeam no internet yet again! Come on Sky when are you going to sort these problems out? The issues are not in relation to all our individual routers - the internet keeps dropping out frequently for mass users across the country.
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Stu🐦
(@Teds_Tours27) reported
from
Tonypandy, Wales
@SkyHelpTeam Tried that. Some problem 😔
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Big Poppa Nash
(@edg_hx) reported
from
Porth, Wales
@SkyHelpTeam are there still issues in Wales? I’m stuck with no internet trying to work from home
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy The Hutch
(@Hutch10Chelsea) reported
@SkySports disgusted with the condecending attitude of your commentator Wolves Leicester game. People do understand!!! Many like me fully support kick it out, but we do not agree with this knee bending and we do not pay to be talked at like children. Stop dictating our thoughts!
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Amar ➕✖️
(@RaithathaAmar) reported
**** @SkySports and they’re ******* useless build ups on overhyped games and ignoring us and Wolves, what a joke
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Ian Whitmore
(@IanWhitmore9) reported
@SkyHelpTeam Again I’ve done all the steps and when you get through on the phone help is non existent and I’ve been hold then the phone gets put down customer service is shocking to be polite about it
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Colin Grethè
(@colingrethe) reported
@SkyHelpTeam I have blocked the number, so it's your colleagues who are wasting their time, not me And please don't refer to them as marketing calls, loutish noises down the phone to my voicemail are no such thing.....but I notice you keep ignoring their poor behaviour. Will leave it at that
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Craig boyle
(@Craigbo05717527) reported
@SkySportsPL @SkySports Awful player, his end product is woeful
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Alun Roberts (AJAR)
(@AlunInHope) reported
@ToshFan44 @MartinClucas @SkySports Please tell me where I said that !!! I mentioned generally that any ref who does not apply the rules appropriately should not be demoted down the leagues but taken out of game for retraining
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Ian Whitmore
(@IanWhitmore9) reported
@Emma1kennedy @SkyHelpTeam It’s not hard to be polite and actually help your customers but the manors and service is shocking don’t do that job if you can’t hack it
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Neil stone
(@sparkystone95) reported
@jezebeljayne @SkySports They’ve had to apologise once. They won’t ever mention millwall again unless it’s something bad
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May 🦋
(@MaryEllen_O) reported
@virginmedia been on hold for 45 mins today, called yesterday too and was on hold for 30 mins. All I want is a new remote? Wouldn’t have had this problem if I was still with @SkyUK but my fiancé says we have to stay 👀 please can you send me a new remote?!
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Emma
(@EmmaGamer89) reported
@Emma1kennedy @SkyUK It’s a joke. It went down around 1pm and took 3 resets to get it working again.