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Sky outages and service status in Tonyrefail, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Tonyrefail, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 11, 6:15 AM GMT+1.
  • 59% Internet (59%)
  • 24% Wi-fi (24%)
  • 12% E-mail (12%)
  • 6% Total Blackout (6%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Cardiff, Blackwood, Hengoed, Ferndale, Caerphilly, Bridgend, New Tredegar, Treharris, Pontypridd, and Tonypandy.

CityProblem TypeReport Time
Cardiff Wi-fi 5 hours ago
Cardiff E-mail 5 days ago
Cardiff Wi-fi 8 days ago
Blackwood Internet 11 days ago
Hengoed Internet 12 days ago
Ferndale Internet 13 days ago

Nearby cities with recent reports

Cardiff

2 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • ricardofodol
    Richard A. Hughes (@ricardofodol) reported from Llanharan, Wales

    @AndrewMorganRCT @skytv @SkyHelpTeam you're better this, help Cllr Morgan out

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Colmitchell1
    Colmitchell🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Colmitchell1) reported from Tylorstown, Wales

    @SkyHelpTeam internet down in CF43 AGAIN

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam @ElinHeaphy What’s the point in ringing? The whole of CF5 is down again 🙄

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • mrlouismoore
    Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • laurarose13521
    Laura-Rose 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏳️‍🌈 (@laurarose13521) reported from Cardiff, Wales

    @SkyUK I have a large phone bill. My phone has been cut off so I can’t receive texts or calls. I am trying to pay the bill but the payment won’t go through because the passcode text won’t go through See the problem? HELP

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • Dimclem_
    🏴󠁧󠁢󠁷󠁬󠁳󠁿Claire🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Dimclem_) reported from Cardiff, Wales

    @SkyHelpTeam it is not even 14 days since I joined Sky and my Q box has to be replaced. Do you think this is acceptable? I look forward to hearing how you intend to compensate me for the inconvenience and poor ‘service’.

  • TanJanDav
    Tania Davies (@TanJanDav) reported from Cardiff, Wales

    @SkyHelpTeam how do I get to talk to a human at customer service? I keep calling and the computer texts me a link to the website. You have already done that.!this is shocking service

  • kevinpurse
    kevinpurse (@kevinpurse) reported from Cardiff, Wales

    @SkyHelpTeam I'm having trouble with my Internet connection it keeps cutting out would like a swift response please

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam Your test doesn’t show upload speeds which is exactly where the issue is ?

  • Topcat2512
    MarkH (@Topcat2512) reported from Bridgend, Wales

    Avoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2

  • BarryWebster79
    Barry Webster (@BarryWebster79) reported from Pontypridd, Wales

    @SkyHelpTeam yet another Broadband outage. Any update on when it’s likely to be fixed?? You say Cardiff and the South West, but the problem seems to be the whole of South Wales not just Cardiff

  • leonajayne14
    Leona Jayne (@leonajayne14) reported from Pyle, Wales

    @SkyHelpTeam broadband is down in CF33 area for several neighbours.

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @Burgy_Tog @SkySports If it was the foot sweep that put him down then he should be able to beat the count. Always takes the easy way out Molina

  • gareth_thmpsn
    Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales

    @SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.

  • GerJDav
    Gerald J Davies (@GerJDav) reported from Caerphilly, Wales

    @_drane @SkyUK If you use your hotspot try balancing your phone near an open window It might help the phone signal get in if you’ve got coated or treated glass

  • berts_back
    Berts Back 🇧🇧 (@berts_back) reported from Cardiff, Wales

    @SkyHelpTeam @WeAreOpenreach Somebody is lying again 2nd visit today & fibre still won’t be fitted until another visit. So that will be 3 visit 3 appointments. Getting pissed off now was told it will be sorted today🤬will definitely be looking for a refund as service is 💩

  • Anthony20791553
    Anthony Campbell (@Anthony20791553) reported from Penarth, Wales

    Terrible screen presentation on the 100. Commentary also very poor. Scrap it. @BBCSport @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CcJcraig89
    Charlie (@CcJcraig89) reported

    @SkySports honestly why have you given Merson the Utd game? He doesn’t even pretend to hide His distain for us, I’m paying a fortune to listen to his bullshit. What a joke. Never again. #skysports

  • KofiFromGH
    Kofi💫 (@KofiFromGH) reported

    @SkySports But this is somehow "the worst premier league season" Idiots.

  • MwabambaJr
    Mr. Adams (@MwabambaJr) reported

    @DeadlineDayLive @SkySports Inter Miami could use his expertise, that midfield is broken.

  • TPybis
    L4 (@TPybis) reported

    @SkyHelpTeam wifi gone down again happens every night put security of my home at risk cctv as wifi down again .checked for problem on sky app and app checker says my WiFi broadband in fine ?

  • Lauranightowl
    LauraNightOwl (@Lauranightowl) reported

    @BethRigby What a useless hack you are. You make me want to cancel my @SkyUK subscription

  • bioguy92
    Bioguy92 (@bioguy92) reported

    @F1Media @SkyGroup @SkySports Awww ****, worst news possible

  • creativechrispy
    Chris Pritchard (@creativechrispy) reported

    Burnley are poor. Villa are sluggish! Andy Hinchcliffe on Sky Comms is absolute ****! #UTV #avfc #SkySports

  • GreyJ8181
    GreyJ (@GreyJ8181) reported

    @RealKintero @SkySports Are you not describing CR7 ? Didn’t he ave a problem then because your defence and midfield was decent. You have maybe 4 good players and then a lot of average mid table players. Tell him he’s welcome at Arsenal

  • NikS_Gooner1886
    Niket Shah (NikS) (@NikS_Gooner1886) reported

    @TrollTouchline Andy Townsend is cringe all the time. Always speaks agst Arsenal @SkySportsPL @SkySports He initially did not mention on how crucial that Raya save was and went on with his hatred saying how good play that was. The level of commentary has gone from Bad to worst this season

  • Hemms10
    Hemmsefc (@Hemms10) reported

    @SkySports is just **** !!