Sky outages and service status in Tonyrefail, Wales
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Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Tonyrefail, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 24, 4:22 AM GMT+1.
- Internet (59%)
- Wi-fi (23%)
- TV (9%)
- E-mail (5%)
- Total Blackout (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Hengoed, Caerphilly, Bridgend, Blackwood, New Tredegar, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, and Porth.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff
|
Internet | 14 hours ago |
|
Hengoed
|
Internet | 22 hours ago |
|
Cardiff
|
Total Blackout | 4 days ago |
|
Cardiff
|
Wi-fi | 4 days ago |
|
Hengoed
|
4 days ago | |
|
Cardiff
|
Internet | 5 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Daz Llewellyn (@xWeLsH_DaZzLeRx) reported from Pontypridd, Wales@chrismuzza @SkyHelpTeam Here with you Chris. Sat down for movie night and my screen started buffering and lost connection. Contacted @Pornhub but it's not them. It's my Internet. I need to know if the plumber had fixed the shower for his sister!
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Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales@SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!
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#HelloMyNameIsSimon🏴 (@amphlett_sg) reported from Cardiff, Wales@SkyHelpTeam my mother in law ordered multiscreen in December and has been paying for it but no Minibox can you help ? Tried online & phone but going round in circles!
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Steven Pither (@StevePither) reported from Treorchy, Wales@SkyHelpTeam can you please confirm if theres an issue with broadband in my area or its specific to my house if I give post code?. It's been on and off all afternoon..
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Captain Giant (@Captain_P_Giant) reported from Pengam, WalesInternet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam
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Alun Thomas (@alunT) reported from Cardiff, Wales@SkyHelpTeam You need to employ more people. Everytime i have called over the previous 20 years with a problem i wait far too long. Customer retentions and sales answer far quicker! #sky
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jason fenard (@jason_fenard) reported from Cardiff, WalesAnyone else in the Cardiff area having @SkyUK internet problems? We have had no internet connection since yesterday. Some online sources reporting widespread outage but Nothing official on Sky site that I can find?
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GForce (@Gailt31) reported from Cardiff, Wales@SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Steven Pither (@StevePither) reported from Treorchy, WalesAnyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam
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James (@jamestuck) reported from Cardiff, Wales@SkyHelpTeam apparently you’ve cancelled my mobile phone swap because I didn’t send my old phone back in the packaging you never sent me. It sure what more I can do because getting in touch with you is like trying to unravel the mystery of how the universe started. #helpme
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MarkH (@Topcat2512) reported from Bridgend, WalesAvoid #Skystore at all cost's. I rented a movie. But I had to interrupt watching it. When I went back to view it. I unfortunately pressed the wrong option by mistake. And ended up buying it as well. I contacted @SkyUK to explain and ask for a refund. 1/2
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Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales@SkyHelpTeam The entire street is down. Two days now.
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Richard A. Hughes (@ricardofodol) reported from Llanharan, WalesVery excited to be getting FTTP...fibre broadband... to the property Monday...years of intermittent issues hopefully gone...150 Mbps here we come @SkyUK
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Gareth Thompson (@gareth_thmpsn) reported from Cardiff, Wales@SkyHelpTeam They’ve resent the setting but apparently can take 4hrs. So waiting … 3rd issue in as many weeks.
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Tania Davies (@TanJanDav) reported from Cardiff, Wales@SkyHelpTeam They cut me off after they send a text!!! So frustrating. I am calling the published customer service number!!! I have tried all suggested directives in the website I just need help from a human !!
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gareth Lewis (@garethlewis1959) reported@woody2235554 @jammierooroo @SkyUK My point was that they seemed more amenable to deal with than some bodies. British Gas I won't go near again: BT mis-sold me a package then because I was just outside the 14 day cooling off period said £2000k to cancel!
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D1 ck **** A (@YKP1888) reported@SkySportsDarts @SkySports A Man Utd supporting scouser will never go down well.
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Luke Halsall (@LJHalsall) reported@SkyUK terrible service. I cancelled everything with you in January. I've continued to be charged. When calling was told this would still take a week to get a refund. No compensation offered and not put through to complaints. Will not be using you again.
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Crimson King (@ThudVisa) reported@jammierooroo @Nelia23893053 @SkyUK You yourself must be sick in the head spending 1300 quid a year on watching woke/ celebrity/ lefty shite on TV, never mind your MIL. No sympathy whatsoever. £25 a week for **** sake.
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Chrilow (@ChrisLo64073416) reported@jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.
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guygiveafawkes (@guygiveafawkes) reported@jammierooroo @SkyUK They using Indian sales company its like they are try to scam you when they ring rude and pushy. @SkyUK bring your customers service back to the uk, does nothing but damage your brand. Ive made a complaint about skys sale tactics like a month ago
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5DPigeon ❤️ Restore Britain 🇬🇧 (@5DPigeon) reported@jammierooroo @SkyUK no one wants to watch their goyslop especially @SkyNews which is mega crap, IDK how they sleep at night when 55% of their program is DA DA DA DA NANA NA DAAAAAA. pathetic. Scamming is only way they can stay alive innit
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StrawberryTrifle (@SupportReformUK) reported@jammierooroo @SkyUK I believe you have a cooling off period to cancel….so she needs to be quick.
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zoe (@zoezm_) reported@jammierooroo @SkyUK Repulsive. Had a similar experience a few years ago and I’ll never use them again. Hope it gets sorted.
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Samantha Gibbs (@moreprecious52) reported@jammierooroo @SkyUK Good for you! That’s Sky for you! I no longer have Sky only use their broadband because their bills are extortionate. No value for money. Awful. BT are also the same treat their elderly and vulnerable customers badly.