Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Bridgend, Cardiff, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Caerphilly, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.

City	Problem Type	Report Time
Bridgend	TV	1 day ago
Bridgend	TV	2 days ago
Cardiff	Internet	5 days ago
Blackwood	Internet	6 days ago
New Tredegar	Wi-fi	8 days ago
Hengoed	Internet	8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

• 
  Sarah Harvey (@sarahtattoo13) reported 5 minutes ago from Abertridwr, Wales

  @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

• 
  Carys Lewis (@carysmkl) reported 10 minutes ago from Porthcawl, Wales

  @SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?

• 
  Henry Field Assoc CIPD (@henryf2409) reported 14 minutes ago from Cardiff, Wales

  Helped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?

• 
  Rebecca Cogbill (@beccacogbill) reported 14 minutes ago from Coychurch Lower, Wales

  @SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?

• 
  Mat Seymour (@Mat_Seymour) reported 23 minutes ago from Cardiff, Wales

  Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

• 
  Shane (@gingio) reported 26 minutes ago from Cardiff, Wales

  @SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.

• 
  Shane (@gingio) reported 26 minutes ago from Cardiff, Wales

  @SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?

• 
  Yuk-Fong Wong (@YukFongWong1) reported 28 minutes ago from Cardiff, Wales

  @SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service

• 
  Neill Owen (@newollien) reported 29 minutes ago from Bridgend, Wales

  Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??

• 
  Ross Pearce (@MRosspearce) reported 30 minutes ago from Cardiff, Wales

  @SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.

• 
  Yuk-Fong Wong (@YukFongWong1) reported 33 minutes ago from Cardiff, Wales

  @SkyHelpTeam Does not solve my issues

• 
  Kelly ladd (@kellyladd78) reported 35 minutes ago from Cardiff, Wales

  @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

• 
  Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported 42 minutes ago from Cardiff, Wales

  @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

• 
  Mikey Roberts 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@mikeyroberts81) reported 43 minutes ago from Cardiff, Wales

  Hey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.

• 
  Michelle Everitt (@ShellEve73) reported 43 minutes ago from Price Town, Wales

  @SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband

• 
  Gareth Thompson (@gareth_thmpsn) reported 46 minutes ago from Cardiff, Wales

  My broadband is awful @SkyHelpTeam.

• 
  Rich Powell (@TheRichPowell) reported 50 minutes ago from Resolven, Wales

  Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!

• 
  Shelley Bellamy (@Bestyroo) reported 51 minutes ago from Dinas Powys, Wales

  @SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏

• 
  gerald davies (@gerry_tudor) reported 54 minutes ago from Cardiff, Wales

  @SkyHelpTeam I think there’s a problem in my area, help.. !!

• 
  Kelly ladd (@kellyladd78) reported 56 minutes ago from Cardiff, Wales

  @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  rohan🦋❄️ #f3f3🖤🕊 (@rcklssCOD) reported 4 minutes ago

  @SkyUK FIX YOUR INTERNET

• 
  Charlie ∆ (@CharlieDr_) reported 6 minutes ago

  @SkyHelpTeam WiFi has been down for 3 hours now and there's been zero updates since to let us know what's wrong. Sort ya lives out, some of us are stuck at home under tier 4

• 
  louise (@louisegurr14) reported 13 minutes ago

  @SkyHelpTeam No proper internet for the last week cutting out constantly and now cant even watch sky q are you yet you will still want the full bill when you are not providing the service

• 
  🌸Topazzz🌸 (@topazisere) reported 13 minutes ago

  @JordanLi123 @SkyHelpTeam @skytv Same same! Was fine this morning- but been down all day- and sky have been quite, ignorant and not letting people know there is a issue on there site. Snakes.

• 
  Steve Smith (@69_smudge) reported 16 minutes ago

  @SkyHelpTeam No internet in Andover @SkyHelpTeam is there an update on progress to resolve the issue?

• 
  Matty 🙋🏻‍♂️ (@TruckerNCFC) reported 16 minutes ago

  @SkyHelpTeam Come on sky. This has been down now for nearly 5hrs in my area...

• 
  Darren sean enright (@darrenenright) reported 19 minutes ago

  @SkyHelpTeam Was coming and going. Now have a yellow light on the router and 🚫 internet whatsoever. How can this problem be Nation Wide ??? unbelievable!!

• 
  Thamaya (@Thamayax) reported 22 minutes ago

  @SkyHelpTeam please help! We have had no connection for HOURS!!!!

• 
  ezotrex (@ezotrex) reported 24 minutes ago

  @WarpTubes @SkyHelpTeam Yes I want a router with QOS settings, it’s funny I had to block Snapchat as I noticed every time my sister sent stuff to her friends my ping would spike to 300 and constant packet loss. In the end had to block snapchat only work around. I think a QOS setting would help tbh.

• 
  Sian George (@sianjamesgolf) reported 27 minutes ago

  @AliJaved29 @SkyHelpTeam @SkyHelpTeam terrible broadband over the past weeks .. also phone line still not working & have tried customer service but got hung up on! Please update. SL6 area.