Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Cardiff, Porthcawl, Caerphilly, Blackwood, Ferndale, Bridgend, Treorchy, Barry, Maesteg, Aberdare, Treharris, Hengoed, Mountain Ash, Pontypridd and Merthyr Tydfil.
| City | Problem Type | Report Time |
|---|---|---|
 Cardiff |
Total Blackout | |
| Porthcawl |
Total Blackout | |
| Caerphilly |
Internet | |
| Blackwood |
Wi-fi | |
| Ferndale |
Internet | |
| Cardiff |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Ryan Price
(@ryanprice1927) reported
from
Llantwit Fardre, Wales
Time to cancel @SkySports and @btsport as I am funding this bollox. £80 million ffs. Better centre halves in the Rhondda
-
WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
Never a good experience with @SkyUK locked my account 10 days ago and still getting piss poor customer service!!!
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Ellen Parker
(@EllenParker6) reported
from
Cardiff, Wales
@virginmedia 4 month countdown to get rid of you your customer service is beyond rude. Your technical support is lacking in manners and availability. @SkyUK we are on our way back sorry for leaving biggest mistake ever. We may have saved £20 but not worth the shit service
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Katy Evans
(@KatyElphaba) reported
from
Porth, Wales
Shocking service from @SkyUK - I find an offer that says ends in 7 minutes - I call the number linked and it says that department is closed. Call back before 8pm. It’s 7.52pm. Thanks sky what a pile of ****.
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Lowri Roberts
(@Lowri_Amlwch) reported
from
Cardiff, Wales
Hello @SkyHelpTeam ! I’ve just spoken to your terrible customer service team! The woman couldn’t do “downgrading” or “cancelling” accounts. She couldn’t put me through to anyone either. She offered a tel. number + assured me that they’d be open until 9. They weren’t. She lied! 👎🏼
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Steven Pither
(@StevePither) reported
from
Treorchy, Wales
@AshPrice2017 The service from @SkyUK has been good over the last 10 years, but it’s the cost that’s the killer. Unless your a ‘new’ customer then 💷💷💷
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Angharad Stenner
(@SproutStenner) reported
from
Cefn Cribwr, Wales
@SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@andy_alloyd4 @SkyUK It is mate, the customer service is non existent aswell. They need to sort out their training as most of them were clueless.
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyHelpTeam only been a sky broadband customer for three weeks and it's not as good as talk talk gutted I swapped now.. how do I cancel my broadband
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Andrew Hopkins
(@AndrewJHopkins) reported
from
Whitchurch, Wales
@SkyHelpTeam Really disappointed in your customer service today. Andrew on the phone was great, but to wait 6 days for an engineer to fit a new Sky Q box with no TV whatsoever for the family is a disgrace. I only subscribe to #skysports for the cricket and now I will miss #CWC19
-
Lengg
(@LShimumbi) reported
from
Cardiff, Wales
@SionedHatcher @SkyUK Sky are shit and their employees about as useful as Anne Franks drum kit
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Rebecca Cogbill
(@beccacogbill) reported
from
Llanharan, Wales
@SkyUK bag of poo... trying to get onto my skygo and it's bloody telling me I ain't a customer.. over 20yrs I bloody have... 🤬😡
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Robert Day
(@sootyday) reported
from
Blaengwynfi, Wales
@SkyHelpTeam No I’ll just cancel without notice like you give me 😊
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Cllr Jonathan Bishop
(@votejonathan) reported
from
Taff's Well, Wales
@afneil The #BBC is a public service broadcaster. It should focus on content the profit-seeking firms like @SkySports would not give airtime to but nevertheless is of importance.
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Ben Fowler ⚡
(@bnfwlr1989) reported
from
Cardiff, Wales
Apparently @Cymru (and other home nations) don't deserve to have the highlights for their most recent #EuropeanQualifiers on Sky Go, whilst only England do 🤷 @SkySports force us to buy their packages to watch it, and then can't be bothered to provide a full service.
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Dave Briscoe 🐍🐻
(@tobytyke69) reported
from
Barry, Wales
@SkyHelpTeam Your desktop app for watching Sky Sports is absolutely dreadful. It’s never worked properly, not that I have to use it often but today is barely watchable. Alternates between 20 seconds of decent picture and 20 seconds of blurring.
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lou mack
(@louisem82640379) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam hi I’ve taken Netflix out with you but I can’t login can someone help please
-
Andrew Partridge
(@billybollox1980) reported
from
Cardiff, Wales
@TheKopHQ Just seen this on skysports mate not a chance in hell is that happening for that price… I really don’t see the point in pointless bids… it’s like us bidding 15 mil for Van Dijk… ******* stupid offer !!!
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@KathyW1973 @SkyUK Not had any emails for 10 days, they say we need to update our password. Can’t do it online so when we ring them they say our phone/tablet/laptop is the problem. Not getting anywhere!! They’ve always been a shoddy company!
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Martin Hole
(@martinhole31) reported
from
Caerphilly, Wales
@SkyHelpTeam @SkyStore I was told this back in February and I still have to purchase the DVD option when buying downloads as my daughter is deaf and requires subtitles. I’m sure I’m not the only person identifying this problem
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Wright
(@petewright88) reported
@SkySports commentary has been awful tonight. #MUFC #CarabaoCup
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Andy Mochan
(@Moch1984) reported
@SkySports who ever the female commentator is tonight, please sack her. Not because she’s female, because she’s ******* awful
-
Grassroots Referee
(@ref_grassroots) reported
@SkySports definitely outdone themselves for worst pundits, actually beaten mcmanaman #MUNNFO
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Mark A Mc Ginley
(@markamcginley) reported
@SkySports with the worst commentary team in history tonight!
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graham sheppard
(@Shepa24) reported
@SkySports commentary is ******* awful tonight
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David Bullock
(@daveyb83) reported
Shut ******** up #SkySports
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NSG
(@NahtanSG) reported
This women commentator is absolutely garbage @SkySports #ManUtd
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Callum
(@Callum42600361) reported
Soo VAR look for a red card when there was clearly no red card but a clear penalty and they don't even send the ref to LOOK. VAR is do ******* bad what an absolute joke #utdnot @SkySports
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MttB
(@TrumptonRiot) reported
Every time. If you’re on @VodafoneUK SkyGo will play all channels except sky sports. @SkyHelpTeam Don’t need a reply. Been through the rigmarole of testing with you more than once. You’ve got the problem. Fix it or I have to change one of you as provider.
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HM
(@MUnitedGirl) reported
With all the money you charge your sky sports package customers @SkySports, you need to provide better service and better commentary. As viewers it can ruin games. Might as well go watch Arabic commentary, at least we’ll be entertained.