Sky service status in Tonyrefail, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (45%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Tonyrefail, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Bridgend, Blackwood, New Tredegar, Hengoed, Treharris, Pontypridd, Tonypandy, Merthyr Tydfil, Mountain Ash, Pontyclun, Porth, Bargoed, and Ferndale.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 3 hours ago |
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Wi-fi | 1 day ago |
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Internet | 2 days ago |
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TV | 5 days ago |
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TV | 6 days ago |
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Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
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Rebecca Cogbill (@beccacogbill) reported from Coychurch Lower, Wales@SkyHelpTeam Been having problems over the last 3 months with my signal losing.. it can take over an hour to come back.. plus got no signal upstairs in my property... anyway to help?
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Yuk-Fong Wong (@YukFongWong1) reported from Cardiff, Wales@SkyHelpTeam how to watch catch up I’ve done everything on the app not able to do this yet I’m paying for this service
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Shane (@gingio) reported from Cardiff, Wales@SkyHelpTeam hi, I’m not happy that I’ve had numerous conversations with your team about returning my router and despite them confirming you received it back you’re now charging me. Please help.
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
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Neill Owen (@newollien) reported from Bridgend, WalesHi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
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Ross Pearce (@MRosspearce) reported from Cardiff, Wales@SkyHelpTeam Hello, I just want to register a problem with my Sky Q box. It is noisy and needs regular re booting.Also the connection with the mini box is unreliable. I would like an engineer to call but don’t want that to happen during the Covid pandemic.
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Mat Seymour (@Mat_Seymour) reported from Cardiff, WalesHi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost
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Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales@SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼
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Mikey Roberts 🏴 (@mikeyroberts81) reported from Cardiff, WalesHey @SkyHelpTeam any chance you can stop slowing down my broadband? I know what the trick it, to make me upgrade to a 'faster service'. What I'll do instead is find a better provider.
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Carys Lewis (@carysmkl) reported from Porthcawl, Wales@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
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Andrew Newman 🏴 (@andyn63) reported from Cardiff, Wales@SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼
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Michelle Everitt (@ShellEve73) reported from Price Town, Wales@SkyHelpTeam is there a problem in Bridgend area no WiFi since around 9pm ? #skybroadband
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gerald davies (@gerry_tudor) reported from Cardiff, Wales@SkyHelpTeam I think there’s a problem in my area, help.. !!
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Shelley Bellamy (@Bestyroo) reported from Dinas Powys, Wales@SkyHelpTeam hi we are waiting for our new router dispatched 30 Nov, tracking info says estimated arrival 28Nov. Still not arrived. Are we talking Nov 2021?? because if so, work are going to be super pissed off when I tell them on monday. Help please!! 🙏
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Rich Powell (@TheRichPowell) reported from Resolven, WalesGood to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
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Kelly ladd (@kellyladd78) reported from Cardiff, Wales@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
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Henry Field Assoc CIPD (@henryf2409) reported from Cardiff, WalesHelped my nan sort her @SkyUK bill today. really helpful service happy with the outcome... But she's in her 70s and has been allowed to have her bills increase to between 130-160 per month for over 2 years... Surely Safeguarding volunerable customers should stop that happening!?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Clynch (@AndyClynch) reported@SkySports Any need for the 3 rolls though? Never seen a truly injured player do 3 rolls.
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michael maccallum (@michaelmacc78) reported@SkySports Dont support either team, ******* footballers throwing themselves ridiculously through the air because our refs are too soft
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dan (@bigdanp_1991) reported@SkySportsPL @SkySports Never a red can't even have a bit of contact in the spot anymore
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jamie mortell (@jamiemortell1) reported@SkySportsPL @SkySports Never in a million years is that a straight red
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Joseph (@Joe_frozenlegs) reported@SkySportsPL @SkySports Never a red was a booking though.
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Pete @ Perryton Engineering Ltd (@PTEng_2013) reported@SkySports Never a red. Pickford stayed on the field for worse than that. Dust yourself down and get on with it.
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Stu 💙💛🏆 (@Stuawil19) reported@graham_bloor @SkySports do this with all the games they televise coupled with their poor commentary teams it's very frustrating and annoying.
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Lily Page (@lilypagexx) reported@SkyUK could you possibly help me on why my Sky go account won’t play tv on my PS5 please?
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Graham noble (@Grahamnoble12) reported@SkySports Holy **** chopper Harris would have been proud of that !! Get off !!!!
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Andrew Carswell (@carswell_andrew) reported@SkySportsPL @SkySports NEVER A RED CARD TYPICAL CHELSEA PLAYER PLAY ACTING CHELSEA PLAYER HURT HIMSELF WITH THE LANDING .. LOOK AT HIS FACE HE WA MORE WORRIED WHEN HE HIT THE GROUND AND LANDED ON HIS KNEE. TO MANY PUFFS NOW IN FOOTBALL