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Sky outages and service status in Tonyrefail, Wales

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 13 outage signals in the last 24 hours around Tonyrefail, including 13 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 13, 9:28 PM GMT+1.
  • 30% Internet (30%)
  • 30% TV (30%)
  • 27% Phone (27%)
  • 9% Wi-fi (9%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Tonyrefail, Wales

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Tonyrefail, Wales

The most recent Sky outage reports came from the following cities: Tonypandy, Cardiff, Bridgend, Merthyr Tydfil, Caerphilly, Bargoed, Maesteg, Treharris, Mountain Ash, Porth, Blackwood, Hengoed, Pontypridd, Treorchy, and Aberdare.

CityProblem TypeReport Time
Tonypandy Phone 13 hours ago
Cardiff Internet 13 hours ago
Bridgend Wi-fi 13 hours ago
Merthyr Tydfil Phone 14 hours ago
Caerphilly Phone 14 hours ago
Bargoed Internet 14 hours ago

Nearby cities with recent reports

Cardiff

7 recent signals

13 hours ago
Caerphilly

3 recent signals

14 hours ago
Tonypandy

1 recent signals

13 hours ago
Bridgend

1 recent signals

13 hours ago
Merthyr Tydfil

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tonyrefail, Wales

Latest outage, problems and issue reports in Tonyrefail and nearby locations:

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported from Pengam, Wales

    Internet has been down for 3 hours 37... not sure whats going on either :( @SkyHelpTeam

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?

  • mrlouismoore
    Louis Moore (@mrlouismoore) reported from Bargoed, Wales

    @craigreddy @SkyUK One of the boys suggested it to me, pal. Never thought of going with them but he said he’s never had a problem and signal has never dropped. Get a £70 reward voucher as well apparently!

  • kiplin1995
    kip (@kiplin1995) reported from Llanharry, Wales

    @SkyHelpTeam fibre down in Pontyclun, South Wales by any chance? #SkyDown

  • MarkDav59132946
    Mark Davies (@MarkDav59132946) reported from Tonypandy, Wales

    @SkySports can you tell me if people wanted to cancel their contracts early because of the extra charges in April if they would be allowed? I am sure if enough people did this you would soon change your mind. A company as big as yours and people are struggling enough with the

  • WelshBish
    Tim Bishop (@WelshBish) reported from Maesycwmmer, Wales

    @SkyHelpTeam do you offer any boosters for WiFi? Im@just 4 meters away from the router in another room and it’s so slow

  • DaioGoddard
    David Goddard 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@DaioGoddard) reported from Treharris, Wales

    @SkyHelpTeam im disgusted what youve done to my tv background. How do i make a complaint

  • newman40
    newman40 (@newman40) reported from Merthyr Tydfil, Wales

    Getting very bored of this #FSG selling #LFC and Bellingham and all the other **** now if im honest. Unless i see it on Skysports news im not even going to acknowledge it. Rant over 😠

  • KellyAnneBlake
    Kelly Blake (@KellyAnneBlake) reported from Wenvoe, Wales

    @SkyHelpTeam internet connection is down again! It’s been awful the last couple of weeks. Sort it out!

  • Tayles1985
    Christ pher Tayl r (@Tayles1985) reported from Bridgend, Wales

    @SkyHelpTeam Have done all of that the issue is intermittent

  • andyn63
    Andrew Newman 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@andyn63) reported from Cardiff, Wales

    @SkyHelpTeam Hi sky. Our internet is not working and neither is it working for several of my neighbours. Any news on what’s going on? Thanks. CF5 6XR. 👍🏼

  • Gailt31
    GForce (@Gailt31) reported from Cardiff, Wales

    @SkyHelpTeam any update on when Cardiff broadband service will be restored? This has been going on since yesterday evening

  • t1mlea
    Tim Learmonth (@t1mlea) reported from Tylorstown, Wales

    I swear we need to change ISP and TV providers. Nearly all of our channels don't get signal all of a sudden and the apparently 30Mbps Internet keeps cutting out. Doing my head in now @SkyUK

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam We have had no stop issues with Sky Broadway over the the last few months since the installation of Sky Q - with the lash engineer visit only on Friday - we pay a fortune for a second class service of late !

  • kellyladd78
    Kelly ladd (@kellyladd78) reported from Cardiff, Wales

    @SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?

  • Steffan_McMahon
    Steffan McMahon (@Steffan_McMahon) reported from Bargoed, Wales

    @EE - Absolute nightmare trying to get through to cancel my broadband due to price increase of nearly £20 due to contract coming to an end. No way am I paying that extra increase, especially in such unprecedented times. Off to @SkyHelpTeam I go for my broadband #BetterDeal

  • Kellyluxe
    Kelly (@Kellyluxe) reported from Tondu, Wales

    Sky Broadband is still down so obviously something major has gone wrong. I wouldn’t like to work for @SkyUK this morning 🤭

  • sarahtattoo13
    Sarah Harvey (@sarahtattoo13) reported from Abertridwr, Wales

    @SkyUK Hi, I upgraded and activated my free year of discovery+ but everytime I try to use it on my box its says I need to upgrade? Can you help please? 🙏🏼🙏🏼

  • Mat_Seymour
    Mat Seymour (@Mat_Seymour) reported from Cardiff, Wales

    Hi Sky. How do I order an engineer to fit a broadband boost in my house? I pay for the service but can’t see anyway of ordering it online or on the app. I don’t want to call a number and be on hold for 50 minutes. Thanks @SkyHelpTeam #skybroadband #skyboost

  • StevePither
    Steven Pither (@StevePither) reported from Treorchy, Wales

    Anyone else's @SkyUK broadband down in the #Rhondda #SouthWales area? @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PitchSnitch
    Outside The Box (@PitchSnitch) reported

    @SkyHelpTeam fix this Or at least ell us what’s happening? Also include how much compensation I can expect. Not ******* good enough

  • MikeyFromUK
    Mike (@MikeyFromUK) reported

    @SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole

  • Paul_J_Hough
    Paul Hough (@Paul_J_Hough) reported

    @cxdi55 @skytv @SkyHelpTeam I ditched them years ago. Poor customer service. You need to look elsewhere

  • PaulPc94
    Paul Cunningham (@PaulPc94) reported

    @cxdi55 @skytv @SkyHelpTeam So I used to be a retentions advisor for another supplier. As others have advised, place an order with another company, even if you have no intention of leaving. Sky retentions will contact you, as at that point, they can treat you as a new customer and give you those deals.

  • p4tsyclark
    Patsy Clark (@p4tsyclark) reported

    @cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it

  • gp22052003
    Lord GP - A Bad Legend (@gp22052003) reported

    @BarcaUniversal @SkySports I'd like to leave but I will give everything What the holy ****?

  • LFC34R
    Paul~R~ (@LFC34R) reported

    @cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble

  • AmineZacks
    Amine Zack 🇩🇿 (@AmineZacks) reported

    @IconicGoal @BarcaUniversal @SkySports They don't give a **** about money, that's the problem

  • ShaunfifaK
    grumpypeed (@ShaunfifaK) reported

    @SkyHelpTeam why you’re **** internet down fix you’re ******* crap

  • EnochEcho2
    🅰️DENTA MR 🅱️EAN 🇬🇭🇳🇬 (@EnochEcho2) reported

    @themcbenn @BarcaUniversal @SkySports English be your problem