Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Hengoed, Pontypridd, Cardiff, Pontyclun, Bridgend, Bargoed, Ferndale, Merthyr Tydfil, Porth, Tonypandy, Blackwood, Caerphilly, Treharris, Ynysddu and Porthcawl.
| City | Problem Type | Report Time |
|---|---|---|
 Hengoed |
TV | |
| Pontypridd |
Internet | |
| Cardiff |
Phone | |
| Pontyclun |
Wi-fi | |
| Bridgend |
||
| Bargoed |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
@SkyHelpTeam Trying to claim a refer a friend reward for my mother. Been told she’d have it several times, hasn’t arrived. Spent 2 hours on your messenger chat to now be told it will take another 15 days! 0/10 for customer service, really awful.
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports It’s more like Sky news lately. Awful.
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait
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David Goddard 🏴
(@DaioGoddard) reported
from
Treharris, Wales
@SkyHelpTeam hello, can you please DM to discuss a billing issue as your call wait times are too long
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Giggsy
(@DjGiggsy) reported
from
Cardiff, Wales
Why is it only now that I’ve thought about #MikeRiley using his self isolation to it’s full advantage. He could sit down & review the countless decisions that ‘his’ referees have f*cked up over the last 2 seasons. I’m sure @SkySports @btsport & @BBCSport could supply the footage
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Chris Marriott
(@emceejay2) reported
from
Barry, Wales
@SkyUK Third day trying to pause Sports package. Website still says technical problem. Please please sort out ASAP.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam No I won’t be doing that thank you .. last time you referred me to Messenger and that service and experience was worse than useless.
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Craig Barlow
(@TravelCraig) reported
from
Merthyr Tydfil, Wales
@SkyHelpTeam Apparently, it's not a service you offer as you have told me in various DM.
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Simon Richards
(@Ewenny2) reported
from
Ewenny, Wales
@SkyHelpTeam Right! my phones fully charged and plugged in.. I have a flask of coffee and sandwiches..i’ve told my family where I am in case they start looking for me in the next couple of days. So here goes..I’m going to phone Sky customer services.. pray for me...#skyhopeless
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WelshGaz75
(@gazzaboyo) reported
from
Treorchy, Wales
@rdgmartin @SkySports They won’t though.... quite happy to chat shit all day.
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport do the right thing and let us cancel our contract! I’m a zero hours worker and every penny counts. @SkySports and @PremierSportsTV have been more than fair #DoTheRightThing #getamoralcompass
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
2/ Surprised but delighted to be told that as a long standing customer of 15 years I was classed as a VIP customer they could indeed reduce my payments. The nice lady worked her magic & advised me she could get it down to £80 @SkyHelpTeam
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Alun Stafford
(@AlunStafford2) reported
from
Barry, Wales
Sky Q is an awful! @SkyUK should be ashamed to take the money we pay for it!
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Simon Hiscocks
(@Statto1927) reported
from
Barry, Wales
5/ I know in the current climate there are more important things to worry about but clearly all that waffle about being a VIP customer is crap. In just over 3 months I’ll now be paying ££30 a month more than I was advised and damn near back to where I was @SkyHelpTeam
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Hannah Hughes
(@hannahughes) reported
from
Cardiff, Wales
@SkySports Graham Souness’ Mic has feedback and the faint high pitch ring is driving me mad. Pls fix xxx
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Stu
(@P__TheLetter) reported
from
Bargoed, Wales
Trying to claim a reward off @SkyTV 😡 @SkyHelpTeam Why is it so difficult to communicate with your messaging service!! I’m sick of tired and waiting now. Your customer service is awful!
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Samantha
(@samcardifflife) reported
from
Cardiff, Wales
@SaffiliciousBlu @SkyUK @SkyHelpTeam I couldn’t wait to cut ties with them! They are awful! I will never go back to using them.
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Gareth Evans
(@Gevans1980) reported
from
Penmaen, Wales
@Jamiexxs here you go. Don't cancel @SkySports Just yet 😂😂 @ScottCosgrave @RQ1927 @dai_sam65 @GwynneRichards
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lowri anne williams
(@lowri_anne) reported
from
Cardiff, Wales
@btsport let me cancel/freeze/suspend my contract. I’m a zero hours worker. Every penny counts. @SkySports & @PremierSportsTV have obliged. #DoTheRightThing #getamoralcompass #supplyteacher @huwbbc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mirian Moreno
(@MirianMoreno_) reported
@SkyHelpTeam Still no Internet here in North London. Has the issue been fixed or is there anything we need to do this end to get Internet back and running?
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Chris seal
(@imba_seal) reported
@jennirowe @SkyHelpTeam My sky WIFI was awful yesterday too! Turned it on and off again but still didn’t really work.
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Chris
(@chr15SWi9) reported
@whatKTdoes_now @SkyUK I’m with sky and yesterday was the first issue I’ve had in 2 years. Hopefully it’s just a blip
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Gemma Anderson
(@Gemsie29) reported
@SkyHelpTeam @SkyUK still really slow broadband in Norwich today - are we being compensated for an insufficient service?my app says it’s working fine but clearly isn’t - paying for services we aren’t receiving
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David Redding
(@daveredding) reported
@SkyHelpTeam Can you confirm if all services have been restored? All my Internet devices are now connected, except for SkyQ. Is there still a problem?
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FPLHokage
(@FPLHokage) reported
@Russell117C @AndrewWoodhall1 @SkySports Even back then black people were chased down the street for being black and they were still treated like 2nd rate humans... so again.. race relations were still worse. Probably your favourite era ? Have a day off.
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Ｃｌａｒｒｋｙ
(@clarrky) reported
@SkyHelpTeam Can we get an update on the broadband outage please? Nothing from Sky either on the App, email, text or on here. Thanks
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Stuart CFC wilson
(@stuart68cfc) reported
@SkyHelpTeam is there an issue with sky as it keeps telling me I haven’t got internet connection, then when I reset it it asks for internet password, which it says is wrong. Then it all comes back on only to lose it all again after 10mins
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SimonJ
(@SimonJ144) reported
@DaisyIj @SkyHelpTeam @SkyUK I suspect inadequate testing, lack of available support over Christmas period, contributed to this widespread issue. 2/
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Clare
(@Lareybird1576) reported
from
Beccles, England
Oh my good god!!! @SkyUK i have experienced appalling service for months.. you say its fixed, “give me” £150 compensation for it to turn into utter shite AGAIN!! I am a key worker, working from home. It is not good enough 😡😡