Sky Outage Report in Tonyrefail, Rhondda Cynon Taf, Wales
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Tonyrefail, Wales
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tonyrefail and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (53%)
-
TV (24%)
-
Wi-fi (12%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Tonyrefail, Rhondda Cynon Taf, Wales
The most recent Sky outage reports came from the following cities: Caerphilly, Cardiff, Aberdare, Porthcawl, Blackwood, Treharris, Bridgend, Hengoed, Mountain Ash, Ferndale, Barry, Pontypridd, Merthyr Tydfil, Porth and Tonypandy.
| City | Problem Type | Report Time |
|---|---|---|
 Caerphilly |
TV | |
| Caerphilly |
Total Blackout | |
| Cardiff |
Total Blackout | |
| Aberdare |
TV | |
| Cardiff |
TV | |
| Porthcawl |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Tonyrefail, Wales
Latest outage, problems and issue reports in Tonyrefail and nearby locations:
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam how come you can only offer me a basic broadband but BT can offer me two speeds over fibre? Am I missing something or are they slow in telling you they’re upgraded?
-
Paul Smith
(@PaulSmith83) reported
from
Mountain Ash, Wales
@SkyHelpTeam can someone help me out please? I am speaking to someone called Aaron who is insisting on not helping me! Paying £42 a month for 2.5mbs broadband. He admits there’s a fault but won’t do anything about it.
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam I have had to give up due to lack of response , do you have an online fault service or email / chat ?
-
gerald davies
(@gerry_tudor) reported
from
Cardiff, Wales
@SkyHelpTeam I think there’s a problem in my area, help.. !!
-
Young Ones Clubs Ltd.
(@Youngonesclubs) reported
from
Pentyrch, Wales
@skyhelpteam I have had poor WiFi coverage at my home for months, I have tried calling but as I am not vulnerable or Over 70 I can not get help. I have tried all the tips on website, It needs a booster. Can you please help?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam Does not solve my issues
-
Gareth Thompson
(@gareth_thmpsn) reported
from
Cardiff, Wales
My broadband is awful @SkyHelpTeam.
-
Neil
(@neilbennett0707) reported
from
Merthyr Tydfil, Wales
******* @SkyUK hub not working again, this daily occurrence @skyhelpteam doesn't half help my complaint with @ofcom
-
Glennerboy
(@glennerboy) reported
from
Bridgend, Wales
@SkyHelpTeam hi internet down in the Bridgend area how long is it going to take to fix. It’s been shocking over the last few days. Sort it out.
-
Chris Elliott
(@christelliott) reported
from
Barry, Wales
I wish I paid for @SkySports so I could cancel it
-
Gareth Alan
(@GenghisCANN) reported
from
Merthyr Tydfil, Wales
@SkyUK is there am issue with sky broadband this evening? My connection has been rubbish for several hours now!
-
ajp
(@gwentvillan) reported
from
Newcastle Higher, Wales
@SkyHelpTeam But do you support Apple Watch cellular ? Thanks
-
Kelly ladd
(@kellyladd78) reported
from
Cardiff, Wales
@SkyHelpTeam It’s not broadband - our new phone line is not working ??? Can you do a line test ?
-
Jo Owens(Shardelow)
(@JoOwens2) reported
from
Barry, Wales
@SkyUK what’s happening???? Sky errors when trying to access emails!! Lots of people seem to be having same issue
-
Neill Owen
(@newollien) reported
from
Bridgend, Wales
Hi 👋 @SkyHelpTeam - is this number connected with your Sky Broadband Tech Team ? 01644702597 - Just had someone cold call me saying they’re from Sky Broadband Tech Team offering to help maximise my connection speeds after noticing dropouts ??
-
Shane
(@gingio) reported
from
Cardiff, Wales
@SkyHelpTeam hi there, I’ve sent you my router back on the day my service ended yet you’ve not registered receiving it and are texting me reminding me. I have proof of postage and know it was delivered. Can you help update my account please?
-
Yuk-Fong Wong
(@YukFongWong1) reported
from
Cardiff, Wales
@SkyHelpTeam I have been ringing you for ages regarding my bill pay I need someone to help me please
-
david
(@david_batey19) reported
from
Mountain Ash, Wales
@SkySports More bad news
-
Rich Powell
(@TheRichPowell) reported
from
Resolven, Wales
Good to see Britain in a recession and @SkySports & @btsport putting football on PPV! Absolute shocking how can companies do it! Let’s hope the viewing rates go down and you see seance absolute grabbers!
-
Carys Lewis
(@carysmkl) reported
from
Porthcawl, Wales
@SkyHelpTeam Hello. We are consistently having issues with our Sky broadband despite multiple booster boxes. A number of times it shows as no internet for 30 mins or so and takes a while to fix. Today, so far it’s not fixable. Please can you help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jill Meathouse
(@McMeathouse) reported
@NickOsb2010 @SkySports And clearly you're talking **** because "anyone" can't drive a formula 1 car and win a Grand Prix. You certainly can't and neither can George Russell at the moment.
-
Proper Utd Fan
(@ProperUtdFan) reported
@SkyHelpTeam hi, I'm having issues with my sky go, it's asking me to upgrade my subscription when I already have an active one
-
matt porter
(@mattporterr) reported
@SkyHelpTeam I’m getting... ‘we are having problems contacting sky’ on my PS4... I’ve tried rebooting, removing the app nothing has worked?
-
Chris H
(@chrishazel10) reported
@SkyHelpTeam I used to be a customer and was looking to comeback after a long time without, I have a question. Do you no longer get f1 channel with HD package? As I don’t want all sports channels. Many thanks
-
dw
(@dw_rarr) reported
So sitting waiting for @SkyHelpTeam @SkyUK to actually stick to the WiFi coverage guarantee but are giving me the run around and to kick me down they up the prices in a pandemic. Y'all have no common sense for the struggle.
-
Good Citizen W
(@AJBondway) reported
@SkySports Sorry. We quit F1 and SkyUK last year. Surely you have some idea why ... Never mind. Enjoy yourselves.
-
G...
(@Greenie1961) reported
@SkyHelpTeam broadband is shockingly slow in the Wallasey area....help...
-
Sam Thomas Nicola
(@st90nicola) reported
@SkyUK @SkyHelpTeam honestly ever since changing to your Sky Q box nothing but problems. Absolute load of crap.
-
FeudalLordK-DOG
(@KdogTrue) reported
@mattporterr @SkyHelpTeam Right bud I ended up just not using it for 2 hours and used my iPad sky go instead. My PlayStation was up to date and I followed all the steps they suggested and nothing. Hard truth is the app is buggy and idk why they can’t admit it’s an issue on their end.
-
Gav
(@gottagav) reported
@SkySports @skysportspaulg Just get over it, players use bad language towards refs all the time.