Sky outages and service status in Southampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Apr 20, 11:03 AM GMT+1.
- Internet (42%)
- Phone (25%)
- TV (17%)
- E-mail (8%)
- Wi-fi (8%)
The latest reports from users having issues in Southampton come from postal codes SO30 , SO17 , SO14 , SO31 , SO32 , SO18 and SO19 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Southampton, Gosport, and Fareham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
4 days ago | |
|
Southampton
|
TV | 6 days ago |
|
Gosport
|
Internet | 10 days ago |
|
Southampton
|
Internet | 10 days ago |
|
Southampton
|
Phone | 17 days ago |
|
Gosport
|
TV | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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🧡 Ginger Miche 🧡 (@gingermiche) reported from Eastleigh, England@SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!
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𝓣𝓸𝓫𝔂 (@IsSimplyAwesome) reported from Fair Oak, England@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
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Steve Collins (@stevecollins678) reported from Gosport, England@SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.
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Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England@SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....
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Michael May (@mikey602066) reported from Southampton, England@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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Michael May (@mikey602066) reported from Southampton, England@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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John Langley (@GEEEJAYELL) reported from Southampton, England@SkyHelpTeam Keeps looping back to test hub. Been through restart if hub via online process and power cycled it. Link in your tweet doesn't work.
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Fiona Gibbins (@FGIBBINS) reported from Gosport, England@SkyHelpTeam Hi - all it says it that’s there’s an issue in my area..... called the number. It says contact Twitter for updates...
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Nige (@Baldsaint) reported from Southampton, England@isplumm @SkyHelpTeam Had all sorts of problems a week and a ½ ago for a few days, new router included, for the price it's really shocking service. All working now, until the next outage of course.
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Ian Harnett (@Ian_Harnett) reported from Hedge End, England@SkyHelpTeam is there an outage in the Southampton area. My broadband is up and down and sometimes says outage in my area. Had Sky out to fix issues last week so not sure if it’s related. Thanks.
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Jackie baker (@Jacquelinebak68) reported from Gosport, England@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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John Langley (@GEEEJAYELL) reported from Southampton, England@SkyHelpTeam Done all of the online stuff to check. Been doing it regularly because of local sky broadband issues over recent weeks. Frustrated to point of looking for new broadband.
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Ben Sibley (@RealBenSibley) reported from Fareham, EnglandAnyone else got a really bad picture for the rhinos game on @SkySports? For the money we pay it's not unreasonable to expect a clear picture surely?! 🤬
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Chloe Aldridge (@Cwtch_76) reported from Gosport, England@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, EnglandLove how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.
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Cllr Jack Davies (@jackdaviesld) reported from Lymington, England@SkyHelpTeam Yes. It seems to be solved now but outage across the whole of SO41 I believe.
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Fiona Gibbins (@FGIBBINS) reported from Gosport, England@SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!
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Nige (@Baldsaint) reported from Southampton, EnglandOur @SkyHelpTeam wi-fi down AGAIN, good job we decided against Sky Glass. If you're looking to change your internet provider do NOT go to Sky, terrible service.
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Tony Bolton (@bbotty) reported from Fawley, England@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England@SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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haks (@haks_e) reported@jammierooroo @SkyUK £170? That's a disgrace, I'm sure she wouldn't even watch 3/4 of the channels. Even £110 a month is steep. The business model is so flawed. They quote you high, you threat to leave they knock it down by at least 30%. No two people are on the same pricing mechanisms.
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Rob (@robdrfc4eva) reported@jammierooroo @SkyUK 14 days to cool off. They have to cancel if requested
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Scrunch (@mattfle02898557) reported@jammierooroo @SkyUK yes it's awful, thankfully, you can cancel as there is a cooling off period.
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Carl Bucksey (@carlbucksey) reported@Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?
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Wendy Burn CBE (@wendyburn) reported@jackisgeeky @jammierooroo @SkyUK You can only cancel by phoning them and if you do try to you end up with a bigger package.
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sbs (@shaunbsilva) reported@jammierooroo @SkyUK There’ll be a 14 day cooling off period- make sure to cancel and provide feedback
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Violition (@maxviolition) reported@jammierooroo @SkyUK Cancel yours whilst you're at it.
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brian williams (@brianw2013) reported@jammierooroo @SkyUK Under consumer law i'm pretty sure she has 14 days to cancel.
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chunksafc (@chunksafc1886) reported@kinlochleven7 @jammierooroo @SkyUK They want to talk you into staying. When TNT got the football i rang up to cancel and switch to virgin as that was included. The guy jumped through hoops to save me £35 quid, he took small amounts here and there, discounted broadband the lot
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Chris H (@h_chris59114) reported@jammierooroo @SkyUK Sky are some of the worst out there