1. Home
  2. Companies
  3. Sky
  4. Southampton
Sky

Sky outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and E-mail.
  • The most recent signal from this area was received May 2, 8:18 PM GMT+1.
  • 44% Internet (44%)
  • 22% TV (22%)
  • 11% E-mail (11%)
  • 11% Wi-fi (11%)
  • 11% Phone (11%)

The latest reports from users having issues in Southampton come from postal codes SO31 , SO17 , SO19 , SO14 and SO32 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 7: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Fareham, and Gosport.

CityProblem TypeReport Time
Southampton Wi-fi 5 days ago
Southampton Internet 9 days ago
Southampton Phone 9 days ago
Fareham TV 10 days ago
Gosport Internet 13 days ago
Southampton E-mail 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    Bloody hell, @SkyHelpTeam broadband down again, if you're thinking of moving to Sky BB please don't, awful service.

  • NeilPayne8
    Neil Payne (@NeilPayne8) reported from Romsey, England

    @SkyHelpTeam Our broadband has been down since 6:30pm last night. We are in Romsey, Hampshire - SO51 #Please can you update us urgently on what the problem is and when it will be resolved. Thanks

  • steve78itfc
    Stephen Carter (@steve78itfc) reported from Hythe, England

    It's a shame @skysports lost their back bone. #SoccerSaturday looks and sounds awful.

  • GraemeRSmith1
    Graeme R Smith (@GraemeRSmith1) reported from Eastleigh, England

    @SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.

  • MarkHay57056719
    Hay-z (@MarkHay57056719) reported from North Baddesley, England

    Sky Wi-Fi down, Romsey, Hampshire area? #SkyHelpTeam #Sky #Hampshire

  • SupaScouse53
    Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.

  • MatthewKing35
    Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • DanBogard
    Dan Bogard (@DanBogard) reported from Fareham, England

    Hi @SkyUK , internet has been down for three days with no engineer visit, not paying my bill until this is sorted, costing me serious 4g around the house and my wife can’t do her revalidation for her nursing causing bigger strain on the @nhs

  • jackdaviesld
    Cllr Jack Davies (@jackdaviesld) reported from Lymington, England

    @SkyHelpTeam Yes. It seems to be solved now but outage across the whole of SO41 I believe.

  • DjMoDrOcKeR
    Lee Harris (@DjMoDrOcKeR) reported from Southampton, England

    @SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • CelineCatalano
    Celine Catalano (@CelineCatalano) reported from Southampton, England

    @SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • mikey602066
    Michael May (@mikey602066) reported from Southampton, England

    @SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.

  • CornickDan
    Dan Cornick (@CornickDan) reported from Totton and Eling, England

    I hope @SkySports will broadcast the league! Need my #football fix for the week! #BelarusPremierLeague

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • Jack_Deyes
    Jack Deyes (@Jack_Deyes) reported from Portswood, England

    As much as I love being on #SkyMobile the one thing I would recommend @SkyHelpTeam todo is improve there customer service it’s absolutely terrible 😣

  • pokers15
    Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England

    @SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daodonovan
    dan. 👽 (@daodonovan) reported

    Terrible start with @SkyUK broadband. Our BT internet ends tomorrow after switching and still haven’t received our box from you to begin our internet. Both work from home. Even though we tried to move the start date was told it was “guaranteed” to arrive in time…

  • NotZdenekZeman
    Ramboux (@NotZdenekZeman) reported

    @Eleojo_Afc @SkySports No surprise when this fanabses is the most retərded in football that throw money at people that have failed to win **** all

  • MwabambaJr
    Mr. Adams (@MwabambaJr) reported

    @DeadlineDayLive @SkySports Inter Miami could use his expertise, that midfield is broken.

  • StarSly_0
    Stack (@StarSly_0) reported

    @TouchlineX @SkySports Never buying the agenda that Mbappe is slowing Vini down.

  • papadiaulos46
    RS CEO (@papadiaulos46) reported

    @Asac_afc @centregoals @SkySports He would never come to such

  • ValiantDiode
    ValiantDiode (@ValiantDiode) reported

    @F1Media @SkyGroup @SkySports Let me watch it on F1 TV and not on dogshit Sky F1 with That moron Crofty! Seriously not paying for this **** anymore I just can’t stand the commentary anymore! 😠

  • Velo_Scotland
    Velobet ScotFootball (@Velo_Scotland) reported

    @spfl @SkySports Hearts and Rangers making a right meal of it, and Celtic lurking like a bad hangover. 12 noon kicks, because apparently nobody trusts them with a proper slot.

  • tylernorton05
    Tyler Norton (@tylernorton05) reported

    @SkySports oh bore off slot with your excuses , maybe blame your tactics and team selection before moaning about a ball that never touched his hand in the first place... thing is if this was a united manager saying this you wouldn't hear the end of it 😮‍💨

  • atcalexj
    Alex J (@atcalexj) reported

    @F1Media @SkyGroup @SkySports Awful news

  • EdsLFC
    Ed 🫡 (@EdsLFC) reported

    @josejdennis @SkySports it’s just **** all round. Surely we’re past it.