Sky outages and service status in Southampton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Southampton, including 4 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received Aug 13, 9:29 PM GMT+1.
- Internet (44%)
- Phone (28%)
- TV (22%)
- Wi-fi (6%)
The latest reports from users having issues in Southampton come from postal codes SO30 , SO14 , SO31 , SO15 and SO19 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Southampton, Eastleigh, Gosport, Lymington, East Cowes, Fareham, New Milton, Romsey, Winchester, and Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Phone | 23 hours ago |
|
Eastleigh
|
Internet | 23 hours ago |
|
Gosport
|
Phone | 24 hours ago |
|
Southampton
|
Phone | 24 hours ago |
|
Lymington
|
Internet | 1 day ago |
|
Southampton
|
Phone | 1 day ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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James (@forestpie) reported from New Milton, England@SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit
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Ian Harnett (@Ian_Harnett) reported from Hedge End, England@SkyHelpTeam is there an outage in the Southampton area. My broadband is up and down and sometimes says outage in my area. Had Sky out to fix issues last week so not sure if it’s related. Thanks.
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Nige (@Baldsaint) reported from Southampton, England@isplumm @SkyHelpTeam Had all sorts of problems a week and a ½ ago for a few days, new router included, for the price it's really shocking service. All working now, until the next outage of course.
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David Angland (@dave_angland) reported from Locks Heath, England@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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Joe Thomas (@JoeThomas182) reported from Gosport, EnglandAnd that's how in-game pitch side interviews will go when your side is losing, EVERY time. Awful idea by @SkySports #pompey
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jack (@fennzza) reported from Southampton, England@mattkitson2 @SkySportsPL @SkySports Agreed never a red had hold of him but all players are at it for 50/50 ***** wasn’t a clear goal scoring opportunity
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Alun Chorlton (@thechorlts) reported from Netley, England@SkyHelpTeam no Satellite signal and first available engineer visit isn’t until 27th May. For the price I pay for your service I would expect a faster resolution. Who wants to watch the end of the football season anyway 🙄
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Nige (@Baldsaint) reported from Southampton, EnglandBloody hell, @SkyHelpTeam broadband down again, if you're thinking of moving to Sky BB please don't, awful service.
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Ian Paul Fletcher (@IanPaulFletcher) reported from Eastleigh, England@SkyHelpTeam It was my friend, @michaelkurn, who was having the issues, not me.
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Becky Roadnight (@beckyr2810) reported from Fair Oak, England@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Jess 💙 (@eiffel_71) reported from Gosport, England@Dingdangdo3 @SkySports Very popular in Scandinavia. And plenty of us, me included, don't think it's bad at all.
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Steve Collins (@stevecollins678) reported from Gosport, England@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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Ivan Lavelle (@FinancialManage) reported from Southampton, England@SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service
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Adrian Chandler (@AdrianC65179635) reported from Totton and Eling, England@SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian
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Sam Macdonald (@mackeydee88) reported from Locks Heath, England@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Michael May (@mikey602066) reported from Southampton, England@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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James Ford 💙 (@Jf0rdFord) reported from Gosport, England@SkyHelpTeam No internet again for 5th day in a row …. #awful
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Trevor Martin (@Trevormartin58) reported from Locks Heath, England@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Nige (@Baldsaint) reported from Southampton, England@SkyHelpTeam Already done that, I've got another engineer booked for Monday (if I wanted the weekend I'd have to pay you!). Let's see if this bozo is any better than the last idiot who visited.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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TheFootballDad7 (@TheFootballDad4) reported@cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.
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scatterbrainjoe (@scatterbrainjoe) reported@cxdi55 @skytv @SkyHelpTeam Cancel the contract and get a house mate or your partner to join up as a new customer.
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Andy Conroy (@old_doozer) reported@cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for £27, I also picked up a £105 new customer gift card.
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The Bonnie Quine (@FouldsAilsa) reported@cxdi55 @skytv @SkyHelpTeam I’ve recently left for similar reason, my package going up £3.00 to £23 after I left had a letter saying I could go back & the same package would be £28 & I’d been a customer for 25+ years
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Ricardo35 (@Ricardo3511) reported@cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back
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Mark Haworth (@MHaworthBRFC) reported@FrustratedRover @SkyUK Dad's on Sky and he's having that problem
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L4 (@TPybis) reported@cxdi55 @skytv @SkyHelpTeam Its got shite now anyway paying to give carra neville and Keane a pay rise news channels are repeats same story .movies crap better on Netflix and Prime .
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!