Sky

Sky Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO15, SO14, SO31, SO30, SO16, SO19, SO18 and SO45.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Southampton, England 01/24/2026 17:40

January 24: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Fareham, Gosport, Eastleigh, Lymington, Cowes, Winchester, New Milton and East Cowes.

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City Problem Type Report Time
United KingdomSouthampton Phone
United KingdomSouthampton Internet
United KingdomSouthampton Wi-fi
United KingdomSouthampton Internet
United KingdomSouthampton Internet
United KingdomSouthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • DjMoDrOcKeR Lee Harris (@DjMoDrOcKeR) reported from Southampton, England

    @SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • johnnyboyp john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • SupaScouse53 Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.

  • mikey602066 Michael May (@mikey602066) reported from Southampton, England

    @SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone

  • Jacquelinebak68 Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • trickettleisure Richard (@trickettleisure) reported from Shedfield, England

    @SkyHelpTeam Any news about the outage ? So32

  • GraemeRSmith1 Graeme R Smith (@GraemeRSmith1) reported from Eastleigh, England

    @SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • KelBlackmoreLee Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • mikey602066 Michael May (@mikey602066) reported from Southampton, England

    @SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.

  • dave_angland David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • dipdotdub Mrs Willie Millie (@dipdotdub) reported from Eastleigh, England

    Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.

  • bbotty Tony Bolton (@bbotty) reported from Fawley, England

    @FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.

  • mackeydee88 Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • JamesEYFS James Butler (@JamesEYFS) reported from Bursledon, England

    @Ethical_Leader @CStewartSHS @SkySports @WomenEd @thosethatcan @the_female_lead @ThisGirlCanUK @CamillaTominey Down by my knees!

  • forestpie James (@forestpie) reported from New Milton, England

    @SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit

  • AdrianC65179635 Adrian Chandler (@AdrianC65179635) reported from Totton and Eling, England

    @SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • CornickDan Dan Cornick (@CornickDan) reported from Totton and Eling, England

    I hope @SkySports will broadcast the league! Need my #football fix for the week! #BelarusPremierLeague

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • appletreejen Jenny 💙 (@appletreejen) reported

    @SkySports They’ve let their Manager down, their team mates and their fans. Divided the Dressing Room no doubt, just senseless and selfish behaviour. 😔

  • dipakaswani Dipak Aswani (@dipakaswani) reported

    @SkyHelpTeam Engineer was here on 9th and 14th(today), but no internet yet. Timeframe is luxury which sky customer can't expect from customer service team.

  • BwfcGC The Real GC (@BwfcGC) reported

    @Ashcoynebwfc @SkySports Just spoke to the union about giving up my job.. They told me not to be fukin stupid and get back to work

  • NFasmal Nao Faz Mal (@NFasmal) reported

    @Maseru_m @SkySports Bad news. But probably pushback against unfair treatment towards him and players.

  • Epic_Kirsty Kirsty Young (@Epic_Kirsty) reported

    @SkyHelpTeam Also, I'm deaf, and your accessibility options are horrific. I just need Sky to know that they make me feel like I'm not even a whole person, I'm condescended by agents regularly. I've self harmed through pure frustration with this issue. It's not a joke.

  • Epic_Kirsty Kirsty Young (@Epic_Kirsty) reported

    @SkyHelpTeam ALL I WANT TO DO IS CANCEL MY ACCOUNT. And I know you can't do that, because you have no access to my account. Maybe the most helpful thing you could do is send the wee link for cancelling the account upon death of account holder. That might be easier 🙄

  • helendes helen desmond (@helendes) reported

    @SkyHelpTeam No ladder is what engineer told me. So he booked me in next week but I’ve had a call this afternoon to say that the app is now a pm app which I cannot make. There is a list of problems which I was told would be easy to sort - doesn’t seem to be easy at all and very frustrating!!

  • Putney111 Putney11 (@Putney111) reported

    @SkyHelpTeam Is Sky TV Down? Can't Watch Any Channels / Movies...

  • eng385 Conny (@eng385) reported

    @MoneySavingExp Was always happy with @SkyUK until I called to renegotiate a better deal, got three different quotes that got more expensive as I got bounced round three different departments, really disappointed with customer service, will speak to Virgin as Sky don’t value customer retention

  • Katewinsletskn1 Katewinsletsknee (@Katewinsletskn1) reported

    @SkyHelpTeam Tried that. It actually said the connection is not working.