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Sky outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 16, 7:29 PM GMT+1.
  • 44% Internet (44%)
  • 31% Phone (31%)
  • 19% TV (19%)
  • 6% Wi-fi (6%)

The latest reports from users having issues in Southampton come from postal codes SO14 , SO31 , SO15 and SO30 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Winchester, Southampton, Eastleigh, Gosport, Lymington, East Cowes, Fareham, New Milton, Romsey, and Cowes.

CityProblem TypeReport Time
Winchester Internet 5 days ago
Southampton Phone 8 days ago
Eastleigh Internet 8 days ago
Gosport Phone 8 days ago
Southampton Phone 8 days ago
Lymington Internet 8 days ago

Nearby cities with recent reports

Winchester

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Jack_Deyes
    Jack Deyes (@Jack_Deyes) reported from Portswood, England

    As much as I love being on #SkyMobile the one thing I would recommend @SkyHelpTeam todo is improve there customer service it’s absolutely terrible 😣

  • Mozztastic
    Chris Morris (@Mozztastic) reported from Eastleigh, England

    @SkyHelpTeam @SuggWillSugg That solution not working for me either. Steps followed exactly

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • MarkHay57056719
    Hay-z (@MarkHay57056719) reported from North Baddesley, England

    Sky broadband still out, 3rd day after reporting that it was down. The exact reason I won’t consider a Sky Q tv at the moment. #skyhelpteam #sky #skyq

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • Sherfo17
    Sherfo (@Sherfo17) reported from Hedge End, England

    @SkyHelpTeam There was an issue but has since been resolved

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    @SkyHelpTeam No. It shows normal service. Each outage is about 20 minutes.

  • appleeugene
    Mr Apple (@appleeugene) reported from Hedge End, England

    @SkyHelpTeam Internet has been down all day without explanation as to why or when it will be back on other than ‘it will be a couple of days’. Can we have regular updates please in SO30?

  • timfuell
    Tim Fuell #benice (@timfuell) reported from Hordle, England

    I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔

  • Baldsaint
    Nige, #generalelectionnow (@Baldsaint) reported from Southampton, England

    @SkyHelpTeam broadband down AGAIN, absolutely rubbish service whatever supplier you have so NOT change to Sky

  • DLUFF84
    Daniel Luff (@DLUFF84) reported from Fair Oak, England

    @SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.

  • JamesEYFS
    James Butler (@JamesEYFS) reported from Bursledon, England

    @Ethical_Leader @CStewartSHS @SkySports @WomenEd @thosethatcan @the_female_lead @ThisGirlCanUK @CamillaTominey Down by my knees!

  • JimmyColley92
    Jimmy Colley (@JimmyColley92) reported from West End, England

    @SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • Sherfo17
    Sherfo (@Sherfo17) reported from Hedge End, England

    @SkyHelpTeam is there any known problems in the SO30 area? Lost connection & wont reconnect after resetting router.

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • se7nsl
    am (@se7nsl) reported

    @SkyHelpTeam Can’t get onto the link as I have no service

  • I_am_Babatope
    Alonge Babatope (@I_am_Babatope) reported

    @SkySports BALEBA TO MANCHESTER UNITED. 🚨🔴 £60M guaranteed. 💰 £5M add-ons. ➕ Full agreement getting closer. 👀 UNITED’S MIDFIELD JUST WENT FROM A PROBLEM TO A STATEMENT. 😭🔥

  • CliveR39
    CliveR (@CliveR39) reported

    As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

  • imtiazs12564287
    Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported

    @Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • jimiclownshoes
    Jimi Clownshoes™ © ® (@jimiclownshoes) reported

    God I wish I was there... **** @SkySports

  • MWoodman77963
    Mark Woodman (@MWoodman77963) reported

    @SkySports Stupid money!! Spurs were very lucky to stay up last season. They would have lost a lot of good players if they went down. 🙄

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @Sargy7 @SkyUK Switch suppliers every two years, Brand new equipment, new customer prices, Play them at their own game, loyalty gets you nowhere these days.

  • kevinolan
    Kevin Nolan (@kevinolan) reported

    @SkySports @SkySportsGolf @NickDougherty5 Your streaming of the US PGA St. Jude Classic on SS+ is not working right now - on any stream! Please fix!

  • Martin24866969
    M.J.H. 6969 (@Martin24866969) reported

    @SkySports Proper football started last week you muppets. None of your socially sanitized overpriced premiership ****!