Sky Outage Report in Southampton, England

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, Fareham, Lymington, New Milton, Cowes, East Cowes, and Winchester.

City	Problem Type	Report Time
Southampton	Phone	2 days ago
Southampton	Internet	8 days ago
Southampton	Wi-fi	8 days ago
Southampton	Internet	9 days ago
Gosport	Internet	11 days ago
Southampton	Internet	11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

• 
  Tony Henson (@thehence) reported 23 seconds ago from Fair Oak, England

  @SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.

• 
  Stevo (@sambaxt) reported 4 minutes ago from Lymington, England

  @SkySports Hope they track down the knuckle dragging scumbag and he gets named, shamed and given a life ban from attending matches.

• 
  Celine Catalano (@CelineCatalano) reported 6 minutes ago from Southampton, England

  @SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!

• 
  Becky Roadnight (@beckyr2810) reported 8 minutes ago from Fair Oak, England

  @SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?

• 
  Becky Roadnight (@beckyr2810) reported 10 minutes ago from Fair Oak, England

  @SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?

• 
  Craig Sturgess (@sturge198) reported 10 minutes ago from Southampton, England

  @SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man

• 
  Jimmy Colley (@JimmyColley92) reported 11 minutes ago from West End, England

  @SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?

• 
  Daniel Luff (@DLUFF84) reported 13 minutes ago from Fair Oak, England

  @SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.

• 
  Alan Betteridge (@alan_betteridge) reported 16 minutes ago from Fair Oak, England

  Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam

• 
  Trevor Martin (@Trevormartin58) reported 19 minutes ago from Locks Heath, England

  @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

• 
  Mark (@Mark__Eadie) reported 24 minutes ago from Fareham, England

  Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

• 
  Fiona Gibbins (@FGIBBINS) reported 25 minutes ago from Gosport, England

  Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

• 
  Rahim™ 🇬🇧🇲🇦 (@rahim94) reported 26 minutes ago from Southampton, England

  I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

• 
  Fiona Gibbins (@FGIBBINS) reported 35 minutes ago from Gosport, England

  @SkyHelpTeam Morning - Another outage in Hampshire?!?

• 
  Alan Betteridge (@alan_betteridge) reported 37 minutes ago from Fair Oak, England

  @SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?

• 
  Chloe Aldridge (@Cwtch_76) reported 39 minutes ago from Gosport, England

  @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

• 
  Ivan Lavelle (@FinancialManage) reported 41 minutes ago from Southampton, England

  @SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service

• 
  Tim Fuell #benice (@timfuell) reported 41 minutes ago from Hordle, England

  I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔

• 
  Jonny (@DaftJonny) reported 58 minutes ago from Southampton, England

  @SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.

• 
  𝓣𝓸𝓫𝔂 (@IsSimplyAwesome) reported 58 minutes ago from Fair Oak, England

  @SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ryan Rumley (@RyanRumley1) reported 7 minutes ago

  @SkySports half time comes and all they talk about about is what @BrentfordFC haven’t done rather than how well @Coventry_City are playing. What is the issue with talking about cov ?

• 
  Ben Cookman (@CookmanBen) reported 8 minutes ago

  @SkyHelpTeam hi I was supposed to have TV activated today but engineer said we need something fixing with communal aerial so can't do it. Can you confirm I won't be charged while we don't have the service?

• 
  Yesmoreblogs (@yesmoreblogs) reported 9 minutes ago

  @SkyHelpTeam need help. My sky q box won't connect to my sky broadband. This has been going on a week and have tried everything and it's still not working.

• 
  Charlie Talbot (@mrsmooandmumtoo) reported 10 minutes ago

  @SkyHelpTeam not sure which option to pick....tv, broadband or mobile? I just really need to express my concern and be assured its been passed on to the appropriate team. Its a big issue in our house-my 14yo daughter works with NSPCC to campaign against online bullying and for online safety

• 
  Gavin Herbert (@gherbie22) reported 11 minutes ago

  @SkyHelpTeam That page gives me a phone number and when I call it it's going to put me through to one of your broadband specialists to resolve my problem. I've already done that. Another engineer is coming out on Monday. I want to speak to someone about not getting the service I'm paying for.

• 
  Stuart Rae (@Warhorse68Rae) reported 12 minutes ago

  @gog_bell @SkySports I'm not disputing that for a neutral watching them play it might be entertaining. ( for me it's not because I spend the whole game going " who the hell is supposed to be marking him") My issue is they are being made out to be a great side. They ain't that mate. Not by any stretch

• 
  MikeyTheGreek (@MikeyTheGreek29) reported 16 minutes ago

  @SkyUK how can you justify 10% increase for my subscriptions? Disgraceful during these difficult times..I'm counting down to September for my contract renewal..goodbye sky

• 
  Stephen Curtis (@SCswish5) reported 16 minutes ago

  @NewcastleEagle @SheffieldSharks @SkySports Ian said after the game last night that the injury isn’t a bad one but don’t want to rush him back. Yes we need him out there but also don’t want to bring him back too soon and then makes the injury even worse.

• 
  The Exploding Boy (@JackThePerry) reported 16 minutes ago

  @SkyHelpTeam Constant errors and buffering, excessive adverts that have to be rewatched after said errors, no "continue watching" feature, clunky UI, it's just a deeply flawed streaming service compared to competitors

• 
  John Devlin ⚽️ (@DieselTuning) reported 16 minutes ago

  @JacquiOatley @SkySports @SoccerSaturday Hope they got an upgrade Jacqui, ladies facilities are notoriously bad at most grounds, why should that be in this day and age? 🙄