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Sky outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 14, 6:21 PM GMT+1.
  • 44% Internet (44%)
  • 22% Wi-fi (22%)
  • 11% E-mail (11%)
  • 11% TV (11%)
  • 11% Phone (11%)

The latest reports from users having issues in Southampton come from postal codes SO19 , SO30 , SO17 , SO31 and SO14 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 19: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Fareham, and Gosport.

CityProblem TypeReport Time
Southampton Internet 5 days ago
Southampton Internet 6 days ago
Fareham Wi-fi 11 days ago
Southampton Wi-fi 17 days ago
Southampton Internet 21 days ago
Southampton Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • mikey602066
    Michael May (@mikey602066) reported from Southampton, England

    @SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone

  • IsSimplyAwesome
    𝓣𝓸𝓫𝔂 (@IsSimplyAwesome) reported from Fair Oak, England

    @SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @isplumm @SkyHelpTeam Had all sorts of problems a week and a ½ ago for a few days, new router included, for the price it's really shocking service. All working now, until the next outage of course.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Dingdangdo3 @SkySports Very popular in Scandinavia. And plenty of us, me included, don't think it's bad at all.

  • mackeydee88
    Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • beckyr2810
    Becky Roadnight (@beckyr2810) reported from Fair Oak, England

    @SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • thehence
    Tony Henson (@thehence) reported from Fair Oak, England

    @SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.

  • DanBogard
    Dan Bogard (@DanBogard) reported from Fareham, England

    Hi @SkyUK , internet has been down for three days with no engineer visit, not paying my bill until this is sorted, costing me serious 4g around the house and my wife can’t do her revalidation for her nursing causing bigger strain on the @nhs

  • sambaxt
    Stevo (@sambaxt) reported from Lymington, England

    @SkySports Hope they track down the knuckle dragging scumbag and he gets named, shamed and given a life ban from attending matches.

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam I'm going around in circles! Need help urgently

  • DLUFF84
    Daniel Luff (@DLUFF84) reported from Fair Oak, England

    @SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • DaftJonny
    Jonny (@DaftJonny) reported from Southampton, England

    @SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.

  • Mozztastic
    Chris Morris (@Mozztastic) reported from Eastleigh, England

    @SkyHelpTeam @SuggWillSugg That solution not working for me either. Steps followed exactly

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MrEFaggetter
    Elliot Faggetter 🏁 (@MrEFaggetter) reported

    @SkyUK I used your web chat service today to request an engineer to visit to move the WiFi installation, that the engineer said he would do FOC if he had to come back... I was told it would be £60. This was then waived... I was promised a call from an engineer to confirm....

  • AFCDan86
    AFC_Dan (@AFCDan86) reported

    @AdamWiddows @AFC_Gooner_Mark @SkySports Any final home game of the season being moved to Monday night is atrocious for fans... It's mainly down to awful scheduling of the FA Cup final taking up the penultimate Saturday of the season and it sucks for everyone.

  • spamo23
    stuart hamilton (@spamo23) reported

    @AFC_Gooner_Mark @SkySports That's actually awful parenting! He'll be up late anyway. FFS

  • KarlKavanagh69
    Karlos Balardo 🇵🇸 (@KarlKavanagh69) reported

    @theranger1872 Surely @SkySports can help with this?

  • Jasonrconn80
    Jason Conn (@Jasonrconn80) reported

    @ScotlandSky @SkySports You and your employees need to hold your hands up and take responsibility for this disgusting incident. @PoliceScotland should be having a word with a certain cretin employee who resides in Ayrshire.

  • c_p_griffin
    Courtney Griffin (@c_p_griffin) reported

    @SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!

  • Miketyson2007
    London init geezer (@Miketyson2007) reported

    @AFC_Gooner_Mark @ColHal77 @SkySports So if travels the issue it’s nothing g to do with gcse

  • zamatius
    Robert Edward Norman (@zamatius) reported

    @SkySports just disappointing 4 Emma 4-2 up on her serve then 2 go down like that having 3 break points 2 get back and lose out not sure why it started 2 go wrong in the 7th game come on Andrew work your magic from court side.

  • willyshak
    Terry Munro (@willyshak) reported

    @SkySports It’s absolute garbage! Formula E..

  • derbymanager
    Derby Manager | Football Game (@derbymanager) reported

    @AdamWiddows @AFC_Gooner_Mark @SkySports You are literally worst person on internet well done. In a way.