Sky Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO31, SO14, SO15, SO30, SO16, SO18, SO40 and SO19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 09: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Gosport, Southampton, Fareham, East Cowes, Winchester, Lymington, Eastleigh, Cowes and New Milton.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
Internet | |
| Southampton |
Wi-fi | |
| Fareham |
Internet | |
| East Cowes |
Internet | |
| Winchester |
TV | |
| Lymington |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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john pearce
(@johnnyboyp) reported
from
Locks Heath, England
@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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Craig Sturgess
(@sturge198) reported
from
Southampton, England
@SkyHelpTeam Guys, can someone help me with why I can’t get BT Sport on Sky Go
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Mike Creighton
(@MJCreighton) reported
from
Southampton, England
Just monitoring the @SkyHelpTeam feed on Twitter for information about the fibre cable problem affecting SE England. I have no idea why people think being extraordinarily rude or casually offensive will get the job fixed quicker. Bullies will bully, I guess.
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Paddy Harper
(@Paddy_Harper) reported
from
Southampton, England
@SkyHelpTeam Appears there is wide spread Internet connection issues across Southampton. Any idea on when you looking to get this resolved.
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@Ethical_Leader @CStewartSHS @SkySports @WomenEd @thosethatcan @the_female_lead @ThisGirlCanUK @CamillaTominey Down by my knees!
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Ahmad Alzahrani
(@AhmadZAHR) reported
from
Southampton, England
@SkyHelpTeam Down in Southampton. Its not listed and its not even midnight
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Dan Cornick
(@CornickDan) reported
from
Totton and Eling, England
I hope @SkySports will broadcast the league! Need my #football fix for the week! #BelarusPremierLeague
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Sara Yaghmour
(@sa_amr_ra) reported
from
Southampton, England
@SkyUK decided to update my literatures review tonight! The internet is down for the last hour!! No reason and it sound down across the south coast.. so upsetting #PhDTweetDiary 😒
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.
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Adrian Chandler
(@AdrianC65179635) reported
from
Totton and Eling, England
@SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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Mark W. Clark, Esq.
(@Coastguard) reported
from
Hythe, England
@jackdaviesld @SkyUK Still down this morning..
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James
(@forestpie) reported
from
New Milton, England
@SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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Kelly Blackmore-Lee
(@KelBlackmoreLee) reported
from
Hill Head, England
@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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JP🎹
(@Officialjpbeatz) reported
from
Southampton, England
@SkyUK I hope to recive an apology discount on my next bill due to this internet being down.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Duncan
(@lashaurg) reported
@SkyHelpTeam We have been having issues in Glasgow since Xmas day. Can you confirm if it’s because of this issue?
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Paul Bygrave 🔰
(@CanaryWundaboy) reported
@SkyHelpTeam At least give us the ability to change the DNS settings on our Sky routers to workaround your DNS issues when this occurs?
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Simon Fenwick
(@SimonFenwick8) reported
@SkyHelpTeam Wow still down and obviously not the only household affected, radio silence from sky and website next to useless, so much for any guarantees
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sky
(@mortyfourtyy) reported
@SkyHelpTeam the Internet has gone down yet again which isn’t a surprise but it’s very annoying as we need it for work. This seems like a nation wide problem you have that you are going to want to fix because you could be losing a few customers here
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MBroken
(@NeilTay10244501) reported
@Alneverloses @SkyHelpTeam Damn, Rip AI
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Jeff Whyte, democrat.
(@JeffRWhyte) reported
from
Portrush, Northern Ireland
@David_J_Stevens @SkyHelpTeam Same. My broadband is down in Portrush, Northern Ireland. Can't perform the online test as I get the same error message as your photo. Phone line says ring in the morning. We are in the middle of a 6 week lockdown here and this is my 3rd outage this year!
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Andrew McLean
(@MrMorbidMonk) reported
@SkyHelpTeam Have now lost my Internet totally in nr16 2. So wheres the update sky.amazing 9 years I was with bt and never had a problem 1 year with sky and had 4 engineer visit and 3 total outages. Don't care about contracts and fines you will not get a penny out of me. I'm going back to bt
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andy fletcher
(@af210368) reported
@SkyHelpTeam all sorts of internet connection issues. cant even get on to the sky website to use the broadband checker or report a problem
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Ian H Bomb🏴☠️🏁🇬🇬
(@blogburp) reported
@SkyHelpTeam As a massive player in this market you seem to have lost the basics of customer service. Where’s an update after hours of downtime, where your senior management team making any form of statement? - so easily controlled, so obviously no control in place
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Pete Smith
(@pete_pps) reported
@SkyHelpTeam Still down 3 hours later well done @SkyUK awful customer service