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Sky service status in Southampton, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO30 , SO17 , SO14 , SO16 , SO18 , SO19 , SO15 and SO45 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, Fareham, Lymington, New Milton, and Cowes.

CityProblem TypeReport Time
Southampton Phone 16 hours ago
Gosport TV 2 days ago
Southampton Internet 4 days ago
Gosport Phone 4 days ago
Southampton Phone 6 days ago
Southampton Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @isplumm @SkyHelpTeam Had all sorts of problems a week and a ½ ago for a few days, new router included, for the price it's really shocking service. All working now, until the next outage of course.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @sonnyathwal1 @BecksGreeny @SkySports Nothing is shoved down anyone's throat. Everyone has the choice whether or not to watch.

  • NeilPayne8
    Neil Payne (@NeilPayne8) reported from Romsey, England

    @SkyHelpTeam Our broadband has been down since 6:30pm last night. We are in Romsey, Hampshire - SO51 #Please can you update us urgently on what the problem is and when it will be resolved. Thanks

  • Lee_R1989
    Lee Roberts (@Lee_R1989) reported from Fawley, England

    @SkyHelpTeam Hi, broadband is currently down in my local area (SO45) due to an outage. Service status on your website hasn’t been updated since early this morning, is there any update on what the issue is and how long the fix might take? Thanks

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @Gian180381 @SkySports I never claimed WSL viewing figures approached PL ones. You said "no one". 800,000 isn't 0.

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Internet out again in SO18. Please fix it for once and all.

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @SkyHelpTeam Already done that, I've got another engineer booked for Monday (if I wanted the weekend I'd have to pay you!). Let's see if this bozo is any better than the last idiot who visited.

  • Sherfo17
    Sherfo (@Sherfo17) reported from Hedge End, England

    @SkyHelpTeam is there any known problems in the SO30 area? Lost connection & wont reconnect after resetting router.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam Ellie, I raised this months ago, even when I renewed, how long has it been a known issue? Thanks, Craig

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    Bloody hell, @SkyHelpTeam broadband down again, if you're thinking of moving to Sky BB please don't, awful service.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam why can I never watch in UHD despite it being part of my package?

  • markyh1973
    Mark Hooper (@markyh1973) reported from Totton and Eling, England

    @SkyHelpTeam why has my itvhd moved from channel 103 to all the way down to 803 on my Skyhd box?

  • thechorlts
    Alun Chorlton (@thechorlts) reported from Netley, England

    @SkyHelpTeam no Satellite signal and first available engineer visit isn’t until 27th May. For the price I pay for your service I would expect a faster resolution. Who wants to watch the end of the football season anyway 🙄

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    Our @SkyHelpTeam wi-fi down AGAIN, good job we decided against Sky Glass. If you're looking to change your internet provider do NOT go to Sky, terrible service.

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Done all of the online stuff to check. Been doing it regularly because of local sky broadband issues over recent weeks. Frustrated to point of looking for new broadband.

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Keeps looping back to test hub. Been through restart if hub via online process and power cycled it. Link in your tweet doesn't work.

  • Pompeytucks
    John Tucker (@Pompeytucks) reported from Marchwood, England

    @SkySports @SkySportsNews Another month of that Stripey lot down the road not on Sky👍

  • abbiexleex
    abbie (@abbiexleex) reported from Southampton, England

    @SkyHelpTeam problem with the wifi again in Southampton what’s going on nothing is work, just loading and the lights are red

  • Mozztastic
    Chris Morris (@Mozztastic) reported from Eastleigh, England

    @SkyHelpTeam @SuggWillSugg That solution not working for me either. Steps followed exactly

  • Sherfo17
    Sherfo (@Sherfo17) reported from Hedge End, England

    @SkyHelpTeam There was an issue but has since been resolved

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dexdent
    Dell Red Devil (@dexdent) reported

    @A_Rowlands83 No he is playing for Portugal, smart enough to avoid problems and doesn’t expect Ronny back so doesn’t need to say anything. @SkySports still going for Portugal rather than England, why, coz they play for Utd, simple.

  • ultimatenightf1
    lestasre (@ultimatenightf1) reported

    @waterfowIdance @notaNNja @SkyUK aparently it isnt? how can i take this tournament seriously with **** like this..

  • AdamSalford
    Adam (@AdamSalford) reported

    @SkyHelpTeam The SkyVIP app has never worked properly for me. Everything clickable under Rewards comes up with this: Unable to generate URL. Will it ever be fixed?!

  • DeniseFortey1
    Denise Johnson 💙 (@DeniseFortey1) reported

    @SkyHelpTeam Disgusting service

  • bu88yth33lf
    Paul (@bu88yth33lf) reported

    @SkyUK Hey Sky, I was promised a call back on Tuesday and it never happened, could you help ? Thanks

  • dazmccann
    Daz (@dazmccann) reported

    @andychom @SkyHelpTeam Nope, on demand is a free service , the tv package is working and thats what we pay for according to them

  • neilvize
    neilvize (@neilvize) reported

    @SkyUK another sky white elephant. It really is crap

  • HobinRuth
    Ruth (@HobinRuth) reported

    @SkyHelpTeam No reimbursement. There’s a surprise eh?! Customers paying for a service you’re failing to provide. Not good enough.

  • JoeBMahon
    Joe Mahon (@JoeBMahon) reported

    @dazmccann @claireellasmum @SkyHelpTeam I got that as well mate. Told em "Nope, if your offering a free service as part of the contract, it's part of the contract" Got £15 off this months bill

  • ells01_
    Elliot (@ells01_) reported from Manchester, England

    @SkyHelpTeam my internet never even reaches my bedroom and it is only one bar even if I am right next to the router can you look into this for me please.