Sky Outage in Southampton, England

@SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!

@mattkitson2 @SkySportsPL @SkySports Agreed never a red had hold of him but all players are at it for 50/50 ***** wasn’t a clear goal scoring opportunity

@SkyHelpTeam Just had a call supposedly from you saying there's an issue with our internet connection. Is this a hoax call?

@SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

It's a shame @skysports lost their back bone. #SoccerSaturday looks and sounds awful.

@SkySports Hopefully City don't mess it up again it's been a bad year already without the Scousers winning it again...

@Oranje_Leeuwin @BBCSport and @SkySports need to crack down and delete all the comments, give a yellow card for a 1st offence, and block 2nd time offenders.

@TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

@SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

@SkySports Better not be with the **** crowd noise

@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .

@SkyHelpTeam Any news about the outage ? So32

@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.

@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.

@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

@SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣

@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

@SkyHelpTeam @SkyUK how do i contact you about an account using my email thats not me? I'm no longer a sky customer and received an order change & contract for someone else.

@SkyUK having serious trouble trying to reinstate friend mobile she has paid and reset dd and is full time carer hrlp

@SkyHelpTeam The page comes up, but before you can use any of its options, it’s whisked away. Can’t you just tell me why I’m getting “no service” intermittently?

So, it appears impossible to talk to anyone at Sky to help with a faulty box. Call up and receive a text to direct you to the online help! @SkyHelpTeam can you help?

@SkyHelpTeam Help! I have some queries regarding an account and billing and can’t get through to anyone. Can anyone help?

@SkyUK how do I get through to report my phone not working ? You just send me a text and hang up

@SkyHelpTeam It is just google on Chromebook that the issue is with as DuckDuckGo on same Chromebook device is totally fine, the gradual issues started in April with some Sky sites and by June my access to email gone. Sky websites are the only ones affected by google.

@SkyHelpTeam Hi Sky, can I upgrade my broadband package for the remainder of my contract? My WiFi is terrible so I don't want to start a new 18 month contract with you but I still want 'some'broadband speed until my contract ends..

@SkyHelpTeam It turned out that you had already taken over the fibre line, but I never got the promised text message to say that it was ready

@SkyHelpTeam Absolutely useless. I clicked on the page you suggested, but almost instantly the advice bit was overwritten. I’m still getting sporadic “no service”. At this rate I’ll be back with vodafone.