Sky Outage Report in Southampton, England
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The latest reports from users having issues in Southampton come from postal codes SO14, SO15, SO16, SO45, SO17, SO31 and SO40.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Gosport, Southampton, Fareham, Lymington, New Milton, Cowes, East Cowes and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Tony Henson
(@thehence) reported
from
Fair Oak, England
@SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.
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Chloe Aldridge
(@Cwtch_76) reported
from
Gosport, England
@AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Celine Catalano
(@CelineCatalano) reported
from
Southampton, England
@SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!
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Craig Sturgess
(@sturge198) reported
from
Southampton, England
@SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man
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Ivan Lavelle
(@FinancialManage) reported
from
Southampton, England
@SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?
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Jimmy Colley
(@JimmyColley92) reported
from
West End, England
@SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Tim Fuell #benice
(@timfuell) reported
from
Hordle, England
I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔
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𝓣𝓸𝓫𝔂
(@IsSimplyAwesome) reported
from
Fair Oak, England
@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
@SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?
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Daniel Luff
(@DLUFF84) reported
from
Fair Oak, England
@SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.
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Jonny
(@DaftJonny) reported
from
Southampton, England
@SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Stevo
(@sambaxt) reported
from
Lymington, England
@SkySports Hope they track down the knuckle dragging scumbag and he gets named, shamed and given a life ban from attending matches.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony Di Natale
(@AnthDiNatale93) reported
@SkyHelpTeam four engineers out this year to fix my SkyQ. The last one who came yesterday has left us with no satellite signal. Now told Jan 14th before a technician can come out (for the fifth time). No TV over Xmas. £30 compensation offered. Absolutely appalling service.
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Auriga
(@4ur1g4) reported
@SkyHelpTeam "ideal"??? it's been 6 weeks!!! you've done this same process 3 times now, and it's still not working, in the meantime i'm now having a £100 mobile bill cause data isn't cheap and the world doesn't stop cause sky are chasing their own tail.
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Gift Of The Gab Web Design
(@giftofthegabcw) reported
@SkyHelpTeam @kategarraway @skytv Please can I be on the list for help? I’ve spent hours on the phone being fobbed off and had x2 open reach guys sent out even though the first proved no issue their end. It’s affecting my work badly.
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Kate Gillooly
(@kategilloolyx) reported
@SkyUK took an extra huge amount of money out my account just before Xmas exactly what I needed. Saying it’s because I haven’t returned equipment when you haven’t even sent me boxes!! Absolutely shocking, no help on the phone whatsoever and now I’m overdrawn. Merry f*cking Xmas
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Nuala Fallon
(@Nuala_Fallon) reported
@SkyHelpTeam Oh back to silence. Well bye bye sky and never again and I will be telling anyone I know not to ever consider going with ye.
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Reece
(@rthfc2082) reported
@1972liverpool @SkySports Never said it didn’t U were talking about entertaining football
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Gift Of The Gab Web Design
(@giftofthegabcw) reported
@SkyHelpTeam @kategarraway @skytv There are forums on FB all saying exactly the same thing - the Q box. Your mobile app consistently shows a warning or poor connection - and you’ve not charged me which is suspicious! 20 plus years we’ve been with you.
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SowleGuy
(@GuySowle) reported
@SkyHelpTeam Sky is down in North Yorkshire sort it
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J Burge
(@JRBurge4) reported
@SkySports Football Show today is awful.....the lack of knowledge of players and where they play positionally is shocking.....
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Mary Sheridan
(@MarypSheridan) reported
@SkyHelpTeam I've already done that but it tells me nothing other than the order is in progress. I guess I'll just have to wait but it's poor customer service and I will feed that back accordingly.