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Sky outages and service status in Southampton, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Southampton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Apr 24, 10:01 PM GMT+1.
  • 46% Internet (46%)
  • 23% Phone (23%)
  • 15% TV (15%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Southampton come from postal codes SO30 , SO17 , SO14 , SO31 , SO32 , SO18 and SO19 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Gosport, Southampton, and Fareham.

CityProblem TypeReport Time
Gosport Internet 14 hours ago
Southampton E-mail 5 days ago
Southampton TV 7 days ago
Gosport Internet 11 days ago
Southampton Internet 11 days ago
Southampton Phone 18 days ago

Nearby cities with recent reports

Gosport

1 recent signals

14 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • DaftJonny
    Jonny (@DaftJonny) reported from Southampton, England

    @SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.

  • steve78itfc
    Stephen Carter (@steve78itfc) reported from Hythe, England

    It's a shame @skysports lost their back bone. #SoccerSaturday looks and sounds awful.

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    Our @SkyHelpTeam wi-fi down AGAIN, good job we decided against Sky Glass. If you're looking to change your internet provider do NOT go to Sky, terrible service.

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • beckyr2810
    Becky Roadnight (@beckyr2810) reported from Fair Oak, England

    @SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?

  • DaveSwateridge
    Dave Swateridge (@DaveSwateridge) reported from Gosport, England

    @SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Done all of the online stuff to check. Been doing it regularly because of local sky broadband issues over recent weeks. Frustrated to point of looking for new broadband.

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Keeps looping back to test hub. Been through restart if hub via online process and power cycled it. Link in your tweet doesn't work.

  • DaveD250
    DaveDShelfSide💙 🌺⛳️🏌️🌺 (@DaveD250) reported from Swanmore, England

    @SkySportsPL @SkySports @SkySportsNews #THFC #COYS What with the UTD result and now Liverpool’s start - what will SKY do now? 🤔 They’ll never show any #RESPECT to the likes of Spurs 💙 or Villa - that’s what!! 🤬🤬 Souness can do one as well!!

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • Sherfo17
    Sherfo (@Sherfo17) reported from Hedge End, England

    @SkyHelpTeam There was an issue but has since been resolved

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam But how long has it been going for? I’ve never been able to use UHD, it’s been doing this for a year+

  • Mark__Eadie
    Dalriada (@Mark__Eadie) reported from Fareham, England

    Latest ******* company to incur my wrath today is Sky. @SkyHelpTeam Broadband has failed three times today. Beginning to wish I’d stayed with BT. Tell you what, shall I fail to pay you a few times?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SlowkittyCarole
    Carole (@SlowkittyCarole) reported

    @jammierooroo @SkyUK Doesn’t surprise me at all. They are a horrible company to deal with. Truely awful.

  • garethlewis1959
    Gareth Lewis (@garethlewis1959) reported

    @woody2235554 @jammierooroo @SkyUK My point was that they seemed more amenable to deal with than some bodies. British Gas I won't go near again: BT mis-sold me a package then because I was just outside the 14 day cooling off period said £2000k to cancel!

  • Ajcts
    Trading Places (@Ajcts) reported

    @jammierooroo @Despairing_Tory @SkyUK Distance selling regulations. Cancel

  • GeoffPrice2
    Geoff Price (@GeoffPrice2) reported

    So sorry to hear this. SkyUK are very demanding. I’ve had problems with them too. Very bad senior management I’d say.

  • steve451981
    stephen proudman (@steve451981) reported

    @jammierooroo @SkyUK Imagine paying that much money just to watch the tell-a-vision? Wtf is wrong with people, even £110 per month is way way to much, glad I dont watch tbe shite

  • userds5050
    userds5050 (@userds5050) reported

    @jammierooroo @SkyUK It's not usually Sky calling but one of their affiliates. They call me on a daily basis on different numbers even though it's the same people. They are aggressive and often call back when you hang up on them @skyuk need to do something about them

  • Carolin73927687
    Caroline (@Carolin73927687) reported

    @jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be

  • OrigLD
    Danny King (@OrigLD) reported

    @jammierooroo @SkyUK WTF are you paying £110 for?

  • Ashfreehappy
    Ashley (@Ashfreehappy) reported

    @jammierooroo @MaggieSmitreic @SkyUK She will have a 14 day cooking off period so just cancel it.

  • DanielTStocks
    BoudaSmoke (@DanielTStocks) reported

    @jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?