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Sky Outage Report in Southampton, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO17 , SO14 , SO16 , SO30 , SO18 , SO19 , SO15 and SO45 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Gosport, Southampton, Fareham, Lymington, New Milton, Cowes, and East Cowes.

CityProblem TypeReport Time
Gosport TV 1 day ago
Southampton Internet 3 days ago
Gosport Phone 3 days ago
Southampton Phone 5 days ago
Southampton Internet 10 days ago
Southampton Wi-fi 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • grzegorz24
    Greg Matthews (@grzegorz24) reported from Romsey, England

    This was absolutely pathetic when @DavidJonesSky said that. Distancing himself and Sky from the issue. Couldn’t believe he did that. Poor from @SkySports

  • KelBlackmoreLee
    Kelly Blackmore-Lee (@KelBlackmoreLee) reported from Hill Head, England

    @SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!

  • CornickDan
    Dan Cornick (@CornickDan) reported from Totton and Eling, England

    I hope @SkySports will broadcast the league! Need my #football fix for the week! #BelarusPremierLeague

  • f1remandan12
    Dan Ledwell -Clarke (@f1remandan12) reported from Hedge End, England

    @SkyHelpTeam Internet not working reply please

  • stevecollins678
    Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.

  • Paddy_Harper
    Paddy Harper (@Paddy_Harper) reported from Southampton, England

    @SkyHelpTeam Appears there is wide spread Internet connection issues across Southampton. Any idea on when you looking to get this resolved.

  • saintdan83
    Dan allen (@saintdan83) reported from Eastleigh, England

    Actually hate being with sky broadband. Over priced for poor quality wifi and internet. The app says I'm getting a good signal 12mbps (not good by today's standard imo) but my devices struggle to stream anything lately. @SkyHelpTeam are pretty poor too.

  • appleeugene
    Mr Apple (@appleeugene) reported from Hedge End, England

    @SkyHelpTeam aarrrgghh! Sky mail not working. Initially on I phone and I pad, then the phone but not the iPad, now created app specific PW for pad and now it works on the pad but not the phone. Heelllp!

  • johnnyboyp
    john pearce (@johnnyboyp) reported from Locks Heath, England

    @SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam Guys, can someone help me with why I can’t get BT Sport on Sky Go

  • AhmadZAHR
    Ahmad Alzahrani (@AhmadZAHR) reported from Southampton, England

    @SkyHelpTeam Down in Southampton. Its not listed and its not even midnight

  • MarkTew177
    Mark 🌹 (@MarkTew177) reported from Bursledon, England

    Best thing about paying over inflated prices for @SkySports is you get so much premiership football , especially Boxing Day .... oh hang on a minute 🤔 #con

  • SupaScouse53
    Paul M. Farmer (@SupaScouse53) reported from Southampton, England

    @SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.

  • kgrbison
    Keven Gevaux-Ross (@kgrbison) reported from Gosport, England

    @SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd

  • RichLines
    Richard Lines (@RichLines) reported from Southampton, England

    @aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....

  • sa_amr_ra
    Sara Yaghmour (@sa_amr_ra) reported from Southampton, England

    @SkyUK decided to update my literatures review tonight! The internet is down for the last hour!! No reason and it sound down across the south coast.. so upsetting #PhDTweetDiary 😒

  • MJCreighton
    Mike Creighton (@MJCreighton) reported from Southampton, England

    Just monitoring the @SkyHelpTeam feed on Twitter for information about the fibre cable problem affecting SE England. I have no idea why people think being extraordinarily rude or casually offensive will get the job fixed quicker. Bullies will bully, I guess.

  • Officialjpbeatz
    JP🎹 (@Officialjpbeatz) reported from Southampton, England

    @SkyUK I hope to recive an apology discount on my next bill due to this internet being down.

  • Coastguard
    Mark W. Clark, Esq. (@Coastguard) reported from Hythe, England

    @jackdaviesld @SkyUK Still down this morning..

  • MattHarris84
    Matt Harris (@MattHarris84) reported from Gosport, England

    I’ve ordered the #PrograisTaylor event and one of the main fights I wanted see featuring @scourtenay happened before the show went live on my box WTF @SkySportsBoxing @SkyUK @SkyHelpTeam 🤬🤬🤬

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • michaelutley20
    michael utley (@michaelutley20) reported

    @SkySports A bad work men always blames his tools

  • HaiderS04727025
    Haider Shah (@HaiderS04727025) reported

    @SkyUK Wanted to join sky but you don't even have contact number for new customer. What kind of company are you ???

  • GelvogelVogel
    Geraldine Vogel (@GelvogelVogel) reported

    @SkyUK - how long does it take to resolve no internet after outage? Sky have advised takes 24-48 hours 🤪Yes here we are still with no internet after a week. Can’t WFH, costing me a fortune in data! Please can someone sort out asap!!

  • gspbaileysmith
    Martin Smith (@gspbaileysmith) reported

    @SkyHelpTeam @MoneyTelegraph I have been a sky subscriber for over 20 years, you wont let me add a second box that I all ready have as a multi-screen box because I am a HD customer, you want me to have sky Q that I do not want, sky Q customer can add a second box for £10 a month

  • HaiderS04727025
    Haider Shah (@HaiderS04727025) reported

    @SkyHelpTeam I don't want to order online I want to bea ble to speak to real person. I want switch from virgin and discuss some issues but every contact number I call I get response try to call from a number registered to you acount. I don't have an acount yet, so frustrating.

  • ChloeHo19475538
    Chloe Hobson (@ChloeHo19475538) reported

    @SkyHelpTeam WiFi is down in Mansfield, happening in most areas around here. When will this be sorted

  • BenedictThatch1
    Benedict Thatcher (@BenedictThatch1) reported

    @SkySports Who is this talentless idiot trying to present on sky sports right now(7.55am)? He can even get a sentence out without stumbling over a word. Embarrassing.

  • Captain_P_Giant
    Captain Giant (@Captain_P_Giant) reported

    @SkyHelpTeam Problem with that is the tests that are done say everything is working just fine so it won't help.

  • JamesBe52076723
    James Bevan (@JamesBe52076723) reported

    @SkyHelpTeam is it normal to throttle broadband speeds to force a renewal. Literally the day my minimum term on my contract expires. You are throttling my speed to force me to sign up for a longer contract im pretty sure ofcom wouldn't be too happy about this? Fix it please!

  • twomey_paul
    Paul Twomey (@twomey_paul) reported

    Hey @SkyUK why is the SKY mobile signal strength so poor in and around Westfield White City and around W12 London? #skymobile