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Sky Outage Report in Southampton, England

Why is my Sky service not working?

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The latest reports from users having issues in Southampton come from postal codes SO17 , SO14 , SO16 , SO18 , SO19 , SO15 and SO45 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, Fareham, Lymington, New Milton, Cowes, East Cowes, and Winchester.

CityProblem TypeReport Time
Southampton Phone 2 days ago
Southampton Internet 8 days ago
Southampton Wi-fi 8 days ago
Southampton Internet 9 days ago
Gosport Internet 11 days ago
Southampton Internet 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • thehence
    Tony Henson (@thehence) reported from Fair Oak, England

    @SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.

  • sambaxt
    Stevo (@sambaxt) reported from Lymington, England

    @SkySports Hope they track down the knuckle dragging scumbag and he gets named, shamed and given a life ban from attending matches.

  • CelineCatalano
    Celine Catalano (@CelineCatalano) reported from Southampton, England

    @SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!

  • beckyr2810
    Becky Roadnight (@beckyr2810) reported from Fair Oak, England

    @SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?

  • beckyr2810
    Becky Roadnight (@beckyr2810) reported from Fair Oak, England

    @SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man

  • JimmyColley92
    Jimmy Colley (@JimmyColley92) reported from West End, England

    @SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?

  • DLUFF84
    Daniel Luff (@DLUFF84) reported from Fair Oak, England

    @SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.

  • alan_betteridge
    Alan Betteridge (@alan_betteridge) reported from Fair Oak, England

    Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam

  • Trevormartin58
    Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • Mark__Eadie
    Mark (@Mark__Eadie) reported from Fareham, England

    Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • alan_betteridge
    Alan Betteridge (@alan_betteridge) reported from Fair Oak, England

    @SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?

  • Cwtch_76
    Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • FinancialManage
    Ivan Lavelle (@FinancialManage) reported from Southampton, England

    @SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service

  • timfuell
    Tim Fuell #benice (@timfuell) reported from Hordle, England

    I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔

  • DaftJonny
    Jonny (@DaftJonny) reported from Southampton, England

    @SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.

  • IsSimplyAwesome
    𝓣𝓸𝓫𝔂 (@IsSimplyAwesome) reported from Fair Oak, England

    @SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RyanRumley1
    Ryan Rumley (@RyanRumley1) reported

    @SkySports half time comes and all they talk about about is what @BrentfordFC haven’t done rather than how well @Coventry_City are playing. What is the issue with talking about cov ?

  • CookmanBen
    Ben Cookman (@CookmanBen) reported

    @SkyHelpTeam hi I was supposed to have TV activated today but engineer said we need something fixing with communal aerial so can't do it. Can you confirm I won't be charged while we don't have the service?

  • yesmoreblogs
    Yesmoreblogs (@yesmoreblogs) reported

    @SkyHelpTeam need help. My sky q box won't connect to my sky broadband. This has been going on a week and have tried everything and it's still not working.

  • mrsmooandmumtoo
    Charlie Talbot (@mrsmooandmumtoo) reported

    @SkyHelpTeam not sure which option to pick....tv, broadband or mobile? I just really need to express my concern and be assured its been passed on to the appropriate team. Its a big issue in our house-my 14yo daughter works with NSPCC to campaign against online bullying and for online safety

  • gherbie22
    Gavin Herbert (@gherbie22) reported

    @SkyHelpTeam That page gives me a phone number and when I call it it's going to put me through to one of your broadband specialists to resolve my problem. I've already done that. Another engineer is coming out on Monday. I want to speak to someone about not getting the service I'm paying for.

  • Warhorse68Rae
    Stuart Rae (@Warhorse68Rae) reported

    @gog_bell @SkySports I'm not disputing that for a neutral watching them play it might be entertaining. ( for me it's not because I spend the whole game going " who the hell is supposed to be marking him") My issue is they are being made out to be a great side. They ain't that mate. Not by any stretch

  • MikeyTheGreek29
    MikeyTheGreek (@MikeyTheGreek29) reported

    @SkyUK how can you justify 10% increase for my subscriptions? Disgraceful during these difficult times..I'm counting down to September for my contract renewal..goodbye sky

  • SCswish5
    Stephen Curtis (@SCswish5) reported

    @NewcastleEagle @SheffieldSharks @SkySports Ian said after the game last night that the injury isn’t a bad one but don’t want to rush him back. Yes we need him out there but also don’t want to bring him back too soon and then makes the injury even worse.

  • JackThePerry
    The Exploding Boy (@JackThePerry) reported

    @SkyHelpTeam Constant errors and buffering, excessive adverts that have to be rewatched after said errors, no "continue watching" feature, clunky UI, it's just a deeply flawed streaming service compared to competitors

  • DieselTuning
    John Devlin ⚽️ (@DieselTuning) reported

    @JacquiOatley @SkySports @SoccerSaturday Hope they got an upgrade Jacqui, ladies facilities are notoriously bad at most grounds, why should that be in this day and age? 🙄