1. Home
  2. Companies
  3. Sky
  4. Southampton
Sky

Sky outages and service status in Southampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Southampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Apr 20, 11:03 AM GMT+1.
  • 42% Internet (42%)
  • 25% Phone (25%)
  • 17% TV (17%)
  • 8% E-mail (8%)
  • 8% Wi-fi (8%)

The latest reports from users having issues in Southampton come from postal codes SO30 , SO17 , SO14 , SO31 , SO32 , SO18 and SO19 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, and Fareham.

CityProblem TypeReport Time
Southampton E-mail 4 days ago
Southampton TV 6 days ago
Gosport Internet 10 days ago
Southampton Internet 10 days ago
Southampton Phone 17 days ago
Gosport TV 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • bbotty
    Tony Bolton (@bbotty) reported from Fawley, England

    @FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.

  • darmadbut
    Scott Butcher 🇬🇧 (@darmadbut) reported from Locks Heath, England

    @SkyHelpTeam why does my sky go app keep saying network connectivity issues when my network is fine? Have tried over WiFi and 5g. Works fine when connected to WiFi there and it connects to my sky q box? No one seems to know the answers....

  • LauraWhite2549
    Laura White (@LauraWhite2549) reported from Southampton, England

    @SkyHelpTeam Just had a call supposedly from you saying there's an issue with our internet connection. Is this a hoax call?

  • Pompeytucks
    John Tucker (@Pompeytucks) reported from Marchwood, England

    @SkySports @SkySportsNews Another month of that Stripey lot down the road not on Sky👍

  • thechorlts
    Alun Chorlton (@thechorlts) reported from Netley, England

    @SkyHelpTeam no Satellite signal and first available engineer visit isn’t until 27th May. For the price I pay for your service I would expect a faster resolution. Who wants to watch the end of the football season anyway 🙄

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Please can you update me on what’s happening in PO12? 3 weeks of intermittent service. All day it’s been off.... please can you provide a consistent & reliable service!!!!

  • solentfish1971
    Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • gingermiche
    🧡 Ginger Miche 🧡 (@gingermiche) reported from Eastleigh, England

    @SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!

  • DaftJonny
    Jonny (@DaftJonny) reported from Southampton, England

    @SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.

  • dipdotdub
    Mrs Willie Millie (@dipdotdub) reported from Eastleigh, England

    Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.

  • JamesEYFS
    James Butler (@JamesEYFS) reported from Bursledon, England

    @Ethical_Leader @CStewartSHS @SkySports @WomenEd @thosethatcan @the_female_lead @ThisGirlCanUK @CamillaTominey Down by my knees!

  • eiffel_71
    Jess 💙 (@eiffel_71) reported from Gosport, England

    @garydonTHFC @SkySports @BarclaysFAWSL Go down your local park then, no-one's stopping you.

  • Mozztastic
    Chris Morris (@Mozztastic) reported from Eastleigh, England

    @SkyHelpTeam @SuggWillSugg That solution not working for me either. Steps followed exactly

  • pokers15
    Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England

    @SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡

  • lucylou8229
    Lucy James (@lucylou8229) reported from Gosport, England

    @SkyHelpTeam My broadband is still not working in Hampshire any news???

  • alan_betteridge
    Alan Betteridge (@alan_betteridge) reported from Fair Oak, England

    Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Anyone else got a really bad picture for the rhinos game on @SkySports? For the money we pay it's not unreasonable to expect a clear picture surely?! 🤬

  • jackdaviesld
    Cllr Jack Davies (@jackdaviesld) reported from Lymington, England

    @SkyHelpTeam Yes. It seems to be solved now but outage across the whole of SO41 I believe.

  • forestpie
    James (@forestpie) reported from New Milton, England

    @SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DividendChief
    The DividendChief (@DividendChief) reported

    @SkySports Get these ugly ******* ***** off men's football or otherwise you'll be going the same way as #footballfocus Talking absolute ******* garbage. DEI doesn't work hence you are losing thousands of viewers a week. Who's financing your loss of revenue? #dei #woke

  • YeKyaNaamHua
    Human Being (@YeKyaNaamHua) reported

    Hi @SkyHelpTeam I want to terminate my Sky Broadband connection, please help

  • rehearsalpete
    Peter (@rehearsalpete) reported

    @jammierooroo @SkyUK I was told by their team that I couldn’t cancel on the phone - had to be done via online chat. Opening statement “ I want to cancel and do not wish to renew my contract” Ignored me repeating this 1 hour to get to the point where they agreed to cancel after offer after offer.

  • Whirlygig5
    Whirlygig (@Whirlygig5) reported

    @jammierooroo @SkyUK Wtf are you paying that much to watch tele? I find that mind blowing.

  • cslfc95
    Connor (@cslfc95) reported

    @skysports have a designated cricket channel. Calls itself the home of sport. Consistently ups it's prices. Be quick enough showing ****** baller league that nobody cares about. Gonna be losing another customer very shortly. Robbing people blind and they don't give a ****

  • decapod_10
    El Zoido (@decapod_10) reported

    @jammierooroo @SkyUK I work for a finance firm and, despite not being customer facing, I have regular training on vulnerable customer management. Someone crying on the call would immediately make them vulnerable and would prevent upselling/coercion of any kind. Fix this @SkyUK

  • freddy0047
    RVN (@freddy0047) reported

    @jammierooroo @SkyUK I think you are being ripped off with that amount tbf , name of the game is haggle haggle haggle and if they don’t budge to your set £ tell them your cancelling , they soon come back grovelling for your service .

  • philh2004
    Phil H (@philh2004) reported

    @SkySports He was ****...saved you 2 and a half minutes

  • bazedmondsonuk
    Baz Edmondson (@bazedmondsonuk) reported

    @SkySports Meanwhile, what is it now, 130+ charges? It's a joke, as is anyone associated with that filth of a club. Imagine actually choosing to support them! The lack of a moral compass blows my mind. Insert delusional "cry more", "salty" etc etc, low IQ 'in defence of', comments below 👇🏼

  • ChrisLo64073416
    Chrilow (@ChrisLo64073416) reported

    @jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.