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Sky Outage Report in Southampton, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Southampton come from postal codes SO17 , SO14 , SO16 , SO30 , SO18 , SO19 , SO15 and SO45 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, Fareham, Lymington, New Milton, Cowes, East Cowes, and Winchester.

CityProblem TypeReport Time
Southampton Internet 12 hours ago
Gosport Phone 12 hours ago
Southampton Phone 3 days ago
Southampton Internet 8 days ago
Southampton Wi-fi 9 days ago
Southampton Internet 9 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam I'm going around in circles! Need help urgently

  • LeeCrane1
    #GSBOUT Lee Crane (@LeeCrane1) reported from Eastleigh, England

    @SkyUK is there a broadband issue

  • pokers15
    Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England

    @SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡

  • DanBogard
    Dan Bogard (@DanBogard) reported from Fareham, England

    Hi @SkyUK , internet has been down for three days with no engineer visit, not paying my bill until this is sorted, costing me serious 4g around the house and my wife can’t do her revalidation for her nursing causing bigger strain on the @nhs

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam No internet again for 5th day in a row …. #awful

  • Jack_Deyes
    Jack Deyes (@Jack_Deyes) reported from Portswood, England

    As much as I love being on #SkyMobile the one thing I would recommend @SkyHelpTeam todo is improve there customer service it’s absolutely terrible 😣

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Anyone else got a really bad picture for the rhinos game on @SkySports? For the money we pay it's not unreasonable to expect a clear picture surely?! 🤬

  • Ian_Harnett
    Ian Harnett (@Ian_Harnett) reported from Hedge End, England

    @SkyHelpTeam is there an outage in the Southampton area. My broadband is up and down and sometimes says outage in my area. Had Sky out to fix issues last week so not sure if it’s related. Thanks.

  • DhaswellphotoUK
    Daniel Haswell 📸🍊 (@DhaswellphotoUK) reported from Fareham, England

    Love how for the last 10 months sky commentators have had a huge problem with AD (somewhat understandably) yet are now begging for it to have happened again..the skysports verstappen agenda continues.

  • RealBenSibley
    Ben Sibley (@RealBenSibley) reported from Fareham, England

    Does anyone else think that it's pretty pathetic that @SkySports don't allow chromebook users to view live video in on even site (even though they pay a hefty subscription each month)? Sky go doesn't work either. Genuinely considering binning them off if I'm honest..... 🤬

  • manek43509
    Kit Marsden (@manek43509) reported from Fareham, England

    @SkyHelpTeam no, the one which has the issue is an iPad Air. The one which has been working is an iPad Mini 3.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • appleeugene
    Mr Apple (@appleeugene) reported from Hedge End, England

    @SkyHelpTeam Internet has been down all day without explanation as to why or when it will be back on other than ‘it will be a couple of days’. Can we have regular updates please in SO30?

  • Baldsaint
    Nige, #generalelectionnow (@Baldsaint) reported from Southampton, England

    @SkyHelpTeam broadband down AGAIN, absolutely rubbish service whatever supplier you have so NOT change to Sky

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam I will be making a complaint now - requesting a refund as it’s beyond a joke now. @virginmedia got any good deals for new customers?!? #timetoswitch #beenloyalfor10years

  • MarkHay57056719
    Hay-z (@MarkHay57056719) reported from North Baddesley, England

    Sky broadband still out, 3rd day after reporting that it was down. The exact reason I won’t consider a Sky Q tv at the moment. #skyhelpteam #sky #skyq

  • LeeCrane1
    #GSBOUT Lee Crane (@LeeCrane1) reported from Eastleigh, England

    .@SkyHelpTeam do any of your departments communicate with each other ? Just had a non return of equipment charge added to my account ! I HAVE NO EQUIPMENT to return which had already been talked about with the help team

  • Linda_Jaques
    Linda (@Linda_Jaques) reported from Gosport, England

    @SkyHelpTeam Can you help please!

  • JoeThomas182
    Joe Thomas (@JoeThomas182) reported from Gosport, England

    And that's how in-game pitch side interviews will go when your side is losing, EVERY time. Awful idea by @SkySports #pompey

  • MarkHay57056719
    Hay-z (@MarkHay57056719) reported from North Baddesley, England

    Sky Wi-Fi down, Romsey, Hampshire area? #SkyHelpTeam #Sky #Hampshire

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BoltyTi
    Bolty (@BoltyTi) reported

    @Skottalot @SkyUK Already stuck in a year contract 😤 and their stupid MER has screwed me using an ASUS router. Say Virgin was the move can you use an alternative router with it such as TPLink/ASUS?

  • davisliam
    Liam Davis (@davisliam) reported

    @VialliChelseaFC @SkySports I don’t mind @GNev2 as a commentator but he will never shake off the Man Utd bias. Carragher is simply awful. Sky has gone downhill these past few years massively in its coverage. It’s become like FanZone commentary. They never replaced Andy Gray who was the best. Pat Nevin is 👍🏻

  • domfieldss
    Dominic (@domfieldss) reported

    @SkyHelpTeam no internet now for 10 days. A road accident took out the telephone exchange box which I understand is an unfortunate circumstance but there’s just no end in sight, no date for it to be fixed. Abysmal service.

  • AmandaOHagan1
    Amanda O'Hagan (@AmandaOHagan1) reported

    @SkyHelpTeam @SkyUK Shocking customer service. I was given a ref no and assured a Manager would call me today between 11-12 and it’s not happened. Wish now I’d gone with Virgin.

  • Phil_Anderson94
    Philip Anderson (@Phil_Anderson94) reported

    @talkSPORT @talkSPORT **** journalism if ever I’ve seen… next to no kick off even re watched the game on @SkySports and nothing happened… seen something the rest of us didn’t see?

  • SirJamieH
    Jamie Hickman🔰 (@SirJamieH) reported

    @ItchXStitch @Davejjanderson @SkyUK I tried putting my head phones on last night all out of sync with sky and couldn't get it sync'ed up same when I set my sonos system up. Piss poor from sky like

  • Lozart_airbrush
    Laurence Brown (@Lozart_airbrush) reported

    @SkyHelpTeam Hi Liam, sorry but I don't quite get why the people who deal with complaints about what you show is the right people to ask about technical issues with things like series link? Genuine question. Seems to be a lot of people having this problem.

  • BcfcAshwin
    C.ashwin13 (@BcfcAshwin) reported

    @SkySports Why did the keeper try and save a penalty down the other end

  • BhaganiBieg
    Bieg Bhagani (@BhaganiBieg) reported

    @SkyUK My 3rd call to Sky to query my bill, get passed from 1 person to another. APPAULING SERVICE! Retentions don’t even want to talk about my bill!! WHAT POOR SERVICE FROM RICHARD IN RETENTIONS! FUMING! 😡😡

  • DexterandBonnie
    Dexter and Bonnie (@DexterandBonnie) reported

    @SkyHelpTeam The problem has just started again!