Sky Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO14, SO31, SO30 and SO18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 29: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Southampton, Fareham, Cowes, Gosport, Eastleigh, New Milton and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| TV | ||
| Wi-fi | ||
| Phone | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR
-
Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
-
Tim Fuell #benice
(@timfuell) reported
from
Hordle, England
I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔
-
Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam
-
Craig Sturgess
(@sturge198) reported
from
Southampton, England
@DylanDibben @SkyHelpTeam Irony! Telling us to check the status page, the status of which is not working!
-
Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
-
Ivan Lavelle
(@FinancialManage) reported
from
Southampton, England
@SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service
-
Celine Catalano
(@CelineCatalano) reported
from
Southampton, England
@SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!
-
Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?
-
Daniel Luff
(@DLUFF84) reported
from
Fair Oak, England
@SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.
-
Stevo
(@sambaxt) reported
from
Lymington, England
@SkySports Hope they track down the knuckle dragging scumbag and he gets named, shamed and given a life ban from attending matches.
-
Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
-
Jonny
(@DaftJonny) reported
from
Southampton, England
@SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.
-
Craig Sturgess
(@sturge198) reported
from
Southampton, England
@SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man
-
Jimmy Colley
(@JimmyColley92) reported
from
West End, England
@SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?
-
Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
@SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?
-
Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
-
𝓣𝓸𝓫𝔂
(@IsSimplyAwesome) reported
from
Fair Oak, England
@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DanAFC
(@AFCDans) reported
@teeboi4shou @SkySports @Arsenal Sky sports are British, they never put the USA time on there fixtures. How strange
-
colin cartwright
(@arnielane) reported
@SkyHelpTeam There are plenty of posts regarding this issue on the Sky Community forum
-
haley rolfe
(@rolfe_haley) reported
@SkyHelpTeam What’s the point? I’ve emailed, I’ve tried to raise a complaint and was told no, that the person I was in fact speaking to was too of the glass food chain! But yet taking double money is theft when it’s not being returned for 45. Days.
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Stephen Prosser
(@StephenProsse13) reported
@SkyHelpTeam I can never get through, I haven’t got time in my day to sit and spend ages on hold
-
colin cartwright
(@arnielane) reported
@SkyHelpTeam After reading other message boards I don't believe that is the case and it appears to be a fix Sky can do from there end, there are plenty of post say sky have fixed this fault for them. This seems to a common problem with Sky Q. Thanks
-
Ben Rowlingson
(@rowli4) reported
@SkyHelpTeam @LIHT80 Hi Sky. Just wanted to apologise on behalf of Trev. This is unacceptably rude and no one should be spoken too like this. Keep up the great work 👍🏼
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Samantha
(@samlilmissvile) reported
@SkyHelpTeam How you can charge people for data roaming is beyond me. It’s atrocious. You should be paying people to use it. Went to America last month and currently in Spain and it never worked/works, yet you charged us for this dire service #abroad #data
-
Aisling Carson
(@AshT1989) reported
@SkyUK @SkyHelpTeam can we get an update on broadband in Belfast? Been down since yesterday with no updates.
-
Tony Miller.
(@lurky1234) reported
@SkyHelpTeam How come you can't make a complaint to sky if you are not a customer any more? Tou need to sign into your account to make a complaint. Ridiculous yea?
-
Mason
(@Mason40white) reported
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