Sky Outage Report in Southampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Southampton come from postal codes SO15, SO31, SO14, SO30, SO16, SO19, SO18 and SO45.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Southampton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Southampton, England
The most recent Sky outage reports came from the following cities: Southampton, Fareham, Gosport, Eastleigh, Lymington, Cowes, Winchester, New Milton and East Cowes.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Phone | |
| Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Southampton, England
Latest outage, problems and issue reports in Southampton and nearby locations:
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
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Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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James
(@forestpie) reported
from
New Milton, England
@SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit
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Adrian Chandler
(@AdrianC65179635) reported
from
Totton and Eling, England
@SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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Kelly Blackmore-Lee
(@KelBlackmoreLee) reported
from
Hill Head, England
@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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Lee Harris
(@DjMoDrOcKeR) reported
from
Southampton, England
@SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣
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Sam Macdonald
(@mackeydee88) reported
from
Locks Heath, England
@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.
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James Butler
(@JamesEYFS) reported
from
Bursledon, England
@Ethical_Leader @CStewartSHS @SkySports @WomenEd @thosethatcan @the_female_lead @ThisGirlCanUK @CamillaTominey Down by my knees!
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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john pearce
(@johnnyboyp) reported
from
Locks Heath, England
@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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David Angland
(@dave_angland) reported
from
Locks Heath, England
@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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Dan Cornick
(@CornickDan) reported
from
Totton and Eling, England
I hope @SkySports will broadcast the league! Need my #football fix for the week! #BelarusPremierLeague
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Rogers
(@emmaroj2) reported
Just been on to @SkyUK for almost 2 hours. Appalling customer service, very unhelpful, I am about to cancel my TV, broadband and mobile with them. I am not paying for something that is not working!!!
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Nelle B
(@nellejb80) reported
@SkyHelpTeam just spent 45 mins on the phone sorting our broadband issues, and it's still not working! Keeps skipping in and out of connection, and has been for a month now! #fuming
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paul.noble
(@pnoble_lfc) reported
@SkyHelpTeam My phone doesn't work, your dm's is a bot, and I'm in USA so I can't log into my account to sort this. Please advise
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Bukko McBuckface
(@bukko25) reported
@SkyHelpTeam The Dolby atmos is the problem it doesn’t sound any different from a normal tv or immersive
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Josa Keyes
(@JosaKeyes) reported
@SkyHelpTeam I have called. No help Please check what is happening in W7 and let me know. Thanks
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Ben Duddington 7⃣8⃣
(@dudders78) reported
Hi @SkyUK is there an issue with the MySky app? For the last few days the main page won’t load and there is no functionality.
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Carley Tickner
(@CarleyTickner) reported
@SkyHelpTeam i have messaged you on here but keeps asking if am existing customer have put yes and then ask what is the reason from options below but no options?!
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Ashley Kirby
(@AshleyPow9) reported
@SkyHelpTeam Hi Sky, I still cant access Sky VIP in my app since switching to Sky glass. When I called to report the ongoing issue a few weeks ago, the woman said its a known fault. Still not working weeks on. Cant access rewards online either. Any news on fix?
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Ben Harte
(@BenHno1) reported
@SkyUK can you please look at your #SkyVIP app as it doesn't work, neither does the online help page for it
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Cassie Newman
(@CassieANewman1) reported
@SkyHelpTeam I’m not staying in again for 5hrs. The likelihood is the issue is with the connection box and not my end. Can someone not just contact openreach and find out what’s happening