Sky

Sky Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO31, SO15, SO14, SO30, SO16, SO18, SO19 and SO45.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Southampton, England 01/31/2026 09:05

January 31: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Southampton, Gosport, Fareham, Eastleigh, Lymington, Cowes, Winchester, New Milton and East Cowes.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthampton TV
United KingdomGosport Internet
United KingdomSouthampton TV
United KingdomSouthampton Internet
United KingdomSouthampton TV
United KingdomSouthampton Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice

  • GraemeRSmith1 Graeme R Smith (@GraemeRSmith1) reported from Eastleigh, England

    @SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.

  • gingermiche 🧡 Ginger Miche 🧡 (@gingermiche) reported from Eastleigh, England

    @SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!

  • fennzza jack (@fennzza) reported from Southampton, England

    @mattkitson2 @SkySportsPL @SkySports Agreed never a red had hold of him but all players are at it for 50/50 ***** wasn’t a clear goal scoring opportunity

  • solentfish1971 Jess #EFTA4UK (@solentfish1971) reported from Gosport, England

    @Oranje_Leeuwin @BBCSport and @SkySports need to crack down and delete all the comments, give a yellow card for a 1st offence, and block 2nd time offenders.

  • trickettleisure Richard (@trickettleisure) reported from Shedfield, England

    @SkyHelpTeam Any news about the outage ? So32

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Locks Heath, England

    @SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.

  • dave_angland David Angland (@dave_angland) reported from Locks Heath, England

    @SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.

  • tbotgates Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • dipdotdub Mrs Willie Millie (@dipdotdub) reported from Eastleigh, England

    Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.

  • MatthewKing35 Matthew King (@MatthewKing35) reported from Southampton, England

    @TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .

  • LauraWhite2549 Laura White (@LauraWhite2549) reported from Southampton, England

    @SkyHelpTeam Just had a call supposedly from you saying there's an issue with our internet connection. Is this a hoax call?

  • steve78itfc Stephen Carter (@steve78itfc) reported from Hythe, England

    It's a shame @skysports lost their back bone. #SoccerSaturday looks and sounds awful.

  • bobsully47 robert sullivan (@bobsully47) reported from New Milton, England

    @SkySports Hopefully City don't mess it up again it's been a bad year already without the Scousers winning it again...

  • DjMoDrOcKeR Lee Harris (@DjMoDrOcKeR) reported from Southampton, England

    @SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣

  • Jacquelinebak68 Jackie baker (@Jacquelinebak68) reported from Gosport, England

    @SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help

  • mackeydee88 Sam Macdonald (@mackeydee88) reported from Locks Heath, England

    @SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now

  • CraigVincent07 Craig Vincent (@CraigVincent07) reported from Romsey, England

    @SkySports Better not be with the **** crowd noise

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • xDiamond_Girlx DiamondGirl (@xDiamond_Girlx) reported

    @SkyHelpTeam 2/2 It now looks like I can now see all channels but I have a different issue. When I record 1 programme, it won’t let me watch a different channel. I need to go to the channel I am recording. Help!

  • xDiamond_Girlx DiamondGirl (@xDiamond_Girlx) reported

    @SkyHelpTeam Yep. Already check that when I checked signal strength.

  • antonbrad #Brad Bourne (@antonbrad) reported

    @SkyHelpTeam engineers booked but don't turn up so probably never were booked, openreach blaming sky server as network connection was good, but sky blaming openreach network, compensation offered for no service but later informed compensation will NOT be paid as I cancelled sky

  • crimp_it Robcafc (@crimp_it) reported

    @AntStephen @SkySports Who wants their team live on Sky ? it screws up fans being able to go to the matches with stupid kick offs and Monday matches

  • antonbrad #Brad Bourne (@antonbrad) reported

    @SkyHelpTeam of 400mbs. But BT informed me maximum I can receive is 300mbs and sky can not better thos, so seems due to this miss sell sky could not switch me over and used technical issues as the problem....I wiil AVOID or switch in future to sky at my own risk

  • xDiamond_Girlx DiamondGirl (@xDiamond_Girlx) reported

    @SkyHelpTeam My own dish. 👍. I’ve looked at others having the same issue and it says the Signal Feed Mode should be off, which was the setting initially. Should I turn it back to off which would maybe fix the one channel problem but may bring back my initial issue unable to view all channels

  • mcwaffle2325 rachel howard (@mcwaffle2325) reported

    @SkyHelpTeam I am referring to the same issues I have already approached sky with on more than one occasion where ITV freezes, doesn't play correctly,doesn't always show listings, no anglia news on sky glass and the response is always we are looking into it

  • antonbrad #Brad Bourne (@antonbrad) reported

    @SkyHelpTeam Sky broadband service is shocking. Long story. Switched from BT and it will be 3 weeks without Internet after the switch point, problem never resolved, engineers booked without my knowledge, engineer booked dates changed without my knowledge,

  • keeno_7 Ciaran Keenan (@keeno_7) reported

    @mcmahonps @SkyUK @SkyHelpTeam We are getting a message saying there is an outage in the area. It has been off since 9pm last night. Is the issue being looked at and is there any idea how long it will be down?

  • AmandaKeenan1 Amanda Keenan (@AmandaKeenan1) reported

    @SkyHelpTeam day 2 of no internet within KY5 are due to outage. Any update please. People are trying to work fro home