Sky

Sky Outage Report in Southampton, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Southampton come from postal codes SO14, SO15, SO30 and SO40.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Southampton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Southampton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Southampton, England 08/21/2025 07:25

August 21: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (56%)

    Internet (56%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Southampton, England

The most recent Sky outage reports came from the following cities: Gosport, Eastleigh, Fareham, Southampton and Winchester.

Loading map, please wait...
City Problem Type Report Time
United KingdomGosport Internet
United KingdomEastleigh TV
United KingdomFareham Internet
United KingdomSouthampton TV
United KingdomGosport TV
United KingdomWinchester TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Southampton, England

Latest outage, problems and issue reports in Southampton and nearby locations:

  • gingermiche 🧡 Ginger Miche 🧡 (@gingermiche) reported from Eastleigh, England

    @SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam yet another broadband issue in my area of Gosport. Says theres no outage but I ain't even got broadband coming into my house. Getting beyond silly now. Sort this out, myself and others are paying for a service that seems very sodding tempremantal. This ain't fair.

  • Trevormartin58 Trevor Martin (@Trevormartin58) reported from Locks Heath, England

    @SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv

  • DaveD250 DaveDShelfSide💙 🌺⛳️🏌️🌺 (@DaveD250) reported from Swanmore, England

    @SkySportsPL @SkySports @SkySportsNews #THFC #COYS What with the UTD result and now Liverpool’s start - what will SKY do now? 🤔 They’ll never show any #RESPECT to the likes of Spurs 💙 or Villa - that’s what!! 🤬🤬 Souness can do one as well!!

  • timfuell Tim Fuell #benice (@timfuell) reported from Hordle, England

    I’ve said it before @SkyHelpTeam it’s not an offer if by accepting it and upgrading you then charge me an extra premium for the service I was already paying for. That’s just conning a loyal customer 🤔

  • stevecollins678 Steve Collins (@stevecollins678) reported from Gosport, England

    @SkyHelpTeam are taking the mick now, yet again Internet is down in gosport. Your services are a joke, I've complained on multiple occasions and still its crap or not working.

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam please can someone help we are constantly without internet access. Used the app to check and everything appears fine, but the internet is so intermittent we can’t do anything!!!! Please

  • solentfish1971 Jess #EFTA4UK (@solentfish1971) reported from Gosport, England

    @Oranje_Leeuwin @BBCSport and @SkySports need to crack down and delete all the comments, give a yellow card for a 1st offence, and block 2nd time offenders.

  • FGIBBINS Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • Cwtch_76 Chloe Aldridge (@Cwtch_76) reported from Gosport, England

    @AndyNic9 @bt_uk @SkyHelpTeam BT is awful!!!

  • solentfish1971 Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @david_Sullivann @SkySports Nothing is forced down anyone's throat. No-one is forced to watch anything.

  • tbotgates Tom Gates (@tbotgates) reported from Blackfield, England

    @TheSotonian1966 @SkyUK I just can’t be arsed anymore. Don’t need it rammed down my throat every day

  • CelineCatalano Celine Catalano (@CelineCatalano) reported from Southampton, England

    @SkyUK customer service is appalling! 3 hours of phone calls, open reach not turned up two times, two days loss of earnings, told we will be phoned back three times and yet no phone call back and still no bloody internet or sky! Goodbye to your loyal customers!!

  • bobsully47 robert sullivan (@bobsully47) reported from New Milton, England

    @SkySports Hopefully City don't mess it up again it's been a bad year already without the Scousers winning it again...

  • steve78itfc Stephen Carter (@steve78itfc) reported from Hythe, England

    It's a shame @skysports lost their back bone. #SoccerSaturday looks and sounds awful.

  • solentfish1971 Jess Cully #EFTA4UK (@solentfish1971) reported from Gosport, England

    @BigRonReturns @SkySports Televising games is not forcing down anyone's throat. People aren't forced to watch.

  • thehence Tony Henson (@thehence) reported from Fair Oak, England

    @SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.

  • alan_betteridge Alan Betteridge (@alan_betteridge) reported from Fair Oak, England

    @SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?

  • fennzza jack (@fennzza) reported from Southampton, England

    @mattkitson2 @SkySportsPL @SkySports Agreed never a red had hold of him but all players are at it for 50/50 ***** wasn’t a clear goal scoring opportunity

  • LauraWhite2549 Laura White (@LauraWhite2549) reported from Southampton, England

    @SkyHelpTeam Just had a call supposedly from you saying there's an issue with our internet connection. Is this a hoax call?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • nottherealjon Jon (@nottherealjon) reported

    @SkyHelpTeam It's sorted however your support process is really flawed and nonsensical. It assumes that when your internet is down you still have the ability to use the internet and stops if you use non-Sky internet to report it. Really poor customer service design.

  • Lisasalt9 Lisa (@Lisasalt9) reported

    @SkyHelpTeam It says no known issues in the area. It has been intermittent now after being completely down for hours but it’s still not great.

  • DannyW4491 Danny Ward (@DannyW4491) reported

    @SkyHelpTeam @SkyUK @O2 Can all go in the bin. Their little Priority/Sky VIP schemes are nothing but cons. Can’t wait to terminate my contract with these money grabbing scam merchants.

  • Richrhyso84 RO (@Richrhyso84) reported

    @mmoore32 @SkyHelpTeam it amazes me that they think I’d come on to twitter with doing the basic diagnostics. Also @SkyHelpTeam your advice is wrong, you say to simplify the connection by by passing the fibre connection and just using the phone line. That will never work, as confirmed by openreach

  • titsandtatts411 tits & tatts (@titsandtatts411) reported

    @SkyHelpTeam it says on one page there is no issue then on another it says there is .

  • LCFCSach Sach Acharya (@LCFCSach) reported

    @SkyHelpTeam Thank you. My broadband is working but I am still having the issue with my sky id when I try and log into your website as are many others looking at the forums.

  • bevangeleyes Bev Nicholas (@bevangeleyes) reported

    @SkyHelpTeam hello sky, if I got an iPhone 11 from yourselves for they come unlocked to any network? Thanks

  • zacbusner Brian Gaud (@zacbusner) reported

    @SkyHelpTeam That's no use whatsoever. The service keeps dropping and coming back. It would be useful to know from you when the service will be fully and properly resumed.

  • d49kmj d49k ᴹ♚ᴶ (@d49kmj) reported

    @SkyHelpTeam A reboot? Seriously? When there were known issues in the area at the time? We have to reboot the router weekly anyway because it's always losing its connection.

  • ThinkPurple01 Think Purple Training and Recruitment (@ThinkPurple01) reported

    @SkyHelpTeam Broadband problems in ST5 area.