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Sky outages and service status in Locks Heath, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Locks Heath, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Apr 21, 10:01 PM GMT+1.
  • 52% Internet (52%)
  • 14% TV (14%)
  • 14% Phone (14%)
  • 10% E-mail (10%)
  • 10% Wi-fi (10%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Locks Heath, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Locks Heath, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 21: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Locks Heath, England

The most recent Sky outage reports came from the following cities: Portsmouth, Southampton, Gosport, Waterlooville, and Fareham.

CityProblem TypeReport Time
Portsmouth Internet 60 minutes ago
Southampton E-mail 1 day ago
Southampton TV 3 days ago
Gosport Internet 7 days ago
Southampton Internet 7 days ago
Southampton Phone 14 days ago

Nearby cities with recent reports

Southampton

2 recent signals

1 day ago
Portsmouth

1 recent signals

60 minutes ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Locks Heath, England

Latest outage, problems and issue reports in Locks Heath and nearby locations:

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    @SkyHelpTeam Morning - Another outage in Hampshire?!?

  • pokers15
    Kevin Polkinghorne / Vision Football Coaching (@pokers15) reported from Fair Oak, England

    @SkyHelpTeam Done all that already as noted in my message 7 hours ago if you had read it! Engineer booked as in my message! Why has it taken 7 hours to reply to my DM and funny how when I comment direct on Twitter for all to see you finally respond! Poor really poor! 😡

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam Ellie, I raised this months ago, even when I renewed, how long has it been a known issue? Thanks, Craig

  • Rivernumber9
    Daniel Phoenix (@Rivernumber9) reported from Waterlooville, England

    @SkyHelpTeam @SkyHelpTeam the issue is fixed now, but we had no signal for 7 hours last night. Thanks for getting back to me though.

  • GEEEJAYELL
    John Langley (@GEEEJAYELL) reported from Southampton, England

    @SkyHelpTeam Keeps looping back to test hub. Been through restart if hub via online process and power cycled it. Link in your tweet doesn't work.

  • Jf0rdFord
    James Ford 💙 (@Jf0rdFord) reported from Gosport, England

    @SkyHelpTeam It’s not good enuf - it’s now impacting childrens lives/education as my wife is a school teacher and needs to access online at home which she’s been unable to do @Ofcom - how do I cancel my package with you please?

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    Our @SkyHelpTeam wi-fi down AGAIN, good job we decided against Sky Glass. If you're looking to change your internet provider do NOT go to Sky, terrible service.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam But how long has it been going for? I’ve never been able to use UHD, it’s been doing this for a year+

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam any update on my UHD issue? I’ve been waiting months. Dosent feel good enough in fairness

  • XBAZAER
    BARRY (@XBAZAER) reported from Waterlooville, England

    @SkyHelpTeam all those tweets I'm seeing about the waiting queue is one of the reasons I've not called up yet but i say this now it will be to Complain about poor Internet service's can't even watch Netflix without the buffing!

  • FGIBBINS
    Fiona Gibbins (@FGIBBINS) reported from Gosport, England

    Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!

  • thehence
    Tony Henson (@thehence) reported from Fair Oak, England

    @SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.

  • Veronica_Mead
    Veronica Mead (@Veronica_Mead) reported from Portsmouth, England

    @SkySports ‘what do you expect him to do?’ How about not hack him down! #COYS

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @isplumm @SkyHelpTeam Had all sorts of problems a week and a ½ ago for a few days, new router included, for the price it's really shocking service. All working now, until the next outage of course.

  • gingermiche
    🧡 Ginger Miche 🧡 (@gingermiche) reported from Eastleigh, England

    @SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!

  • appleeugene
    Mr Apple (@appleeugene) reported from Hedge End, England

    @SkyHelpTeam Internet has been down all day without explanation as to why or when it will be back on other than ‘it will be a couple of days’. Can we have regular updates please in SO30?

  • Baldsaint
    Nige (@Baldsaint) reported from Southampton, England

    @SkyHelpTeam Already done that, I've got another engineer booked for Monday (if I wanted the weekend I'd have to pay you!). Let's see if this bozo is any better than the last idiot who visited.

  • thechorlts
    Alun Chorlton (@thechorlts) reported from Netley, England

    @SkyHelpTeam no Satellite signal and first available engineer visit isn’t until 27th May. For the price I pay for your service I would expect a faster resolution. Who wants to watch the end of the football season anyway 🙄

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @DylanDibben @SkyHelpTeam Irony! Telling us to check the status page, the status of which is not working!

  • rahim94
    Rahim™ 🇬🇧🇲🇦 (@rahim94) reported from Southampton, England

    so glad to have my tv back from repair after a few weeks of it not working. means i can watch Liverpool vs Burney nice and smoothly on my @virginmedia box and not have to deal with that god awful @SkySports app for windows #LIVBUR

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JuFitJuJu
    Julian (@JuFitJuJu) reported

    @SkyUK today I was advised by your customer service centre that i (as a customer) ‘shouldn’t expect new things to work……. ‘ this is in relation to your brand new product that I’ve purchased Absolutely mind blowing 🤯#sky #skymobile

  • whatsbrewing555
    What's Brewing (@whatsbrewing555) reported

    @JohnHann04 @Chels_HQ @SkySports Rosenior's 4 months in and you're blaming Stewart and Winstanley, same guys who've been trying to reel in stability like the pros at Clearlake Outdoors.

  • Ryanma_b
    Jesse Donalbain (@Ryanma_b) reported

    @w11merchant @SkySports He never said that

  • ARH1902
    Tony (@ARH1902) reported

    Mosquera needs taking off for White. Too much success for Doku down the left. #ARSMCI #SkySports

  • HippoNird88868
    Henning Lorenzen 🇩🇰🇬🇱 (@HippoNird88868) reported

    @MaddisonEra_ AGREE... never ever again...!!! Boycut SKYSPORTS!!! @SkySportsPL

  • ElyzabethSB
    ElyzabethSB (@ElyzabethSB) reported

    @SkySportsPL A Man City moronic 🔔🔚went to Costco to buy Kirkland Still Water. I'm guessing it a C U Next Tuesday from @SkySports @SkySportsPL decided this would be the most effective way to support 115 FC.

  • orsoncart1311
    And did those feet... (@orsoncart1311) reported

    @NannyVeg @SkySportsPL @SkySports I always mute sky sports commentary, put a music channel on the radio instead, the bias has been shocking for years. My wife pays the subscription, and does like me calling their bias whenever she contacts them. It's smith and carragher who are the worst...she won't cancel ..

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • GWYNTTHOMAS
    Gwyn Thomas (@GWYNTTHOMAS) reported

    @SkyUK After years as a Sky tv & broadband customer we have finally pulled the plug on this shower of S¥€T. Do not be fooled by flashy marketing, they can’t/won’t back it up. We have spent more than 700 minutes on calls just to be constantly lied to. Avoid SKY, join Virgin

  • jobsterdave
    Dave J (@jobsterdave) reported

    Why are at @skyuk still charging early cancellation fees when they have increased the price. Their customer service reps are useless. Please can @ofcom do something about this.