Sky Outage Report in Waterlooville, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Waterlooville come from postal codes PO8 and PO7.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Waterlooville, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Waterlooville and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Waterlooville, Hampshire, England
The most recent Sky outage reports came from the following cities: Gosport, Portsmouth, Havant, Fareham, Cosham, Cowes, Waterlooville, Chichester, East Cowes, Emsworth, Petersfield and Ryde.
| City | Problem Type | Report Time |
|---|---|---|
 Gosport |
TV | |
| Portsmouth |
TV | |
| Gosport |
TV | |
| Portsmouth |
Total Blackout | |
| Gosport |
TV | |
| Gosport |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Waterlooville, England
Latest outage, problems and issue reports in Waterlooville and nearby locations:
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Lucy James
(@lucylou8229) reported
from
Gosport, England
@SkyHelpTeam My broadband is still not working in Hampshire any news???
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𝓣𝓸𝓫𝔂
(@IsSimplyAwesome) reported
from
Fair Oak, England
@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
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DJ Charlee Bangs
(@CharleeBangs) reported
from
Portsmouth, England
@bobbysmith1971 @SkyUK @SkyHelpTeam Down South of England is the same too. Completely cut off now
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam Hi, my HD channels have gone into the 800’s channels. How can I change these back to 106 for Sky One HD, 501 for Sky News HD etc? Do you need to send a signal to my box to correct it?
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Jess 💙
(@rothmans1971) reported
from
Gosport, England
@bruceallmight16 @SkySports No, UK female players have never asked for equal pay.
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Daniel Luff
(@DLUFF84) reported
from
Fair Oak, England
@SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.
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Luke Channer
(@lukechanner) reported
from
Portsmouth, England
@SkyHelpTeam Hi, I have been trying tirelessly to get a resolution to an issue I have had with Sky. I have so far dealt with multiple people across a number of department. Finally I thought I had been given the right contact email however, I don’t seem to be getting a reply. 1/
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam Many thanks says here there is a problem and it’s being addressed which is all I wanted to know a little frustrating to be put on hold by customer services when they could’ve surely checked this for me ???????
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MY NAME IS ROB
(@RobertWSaunders) reported
from
Southbourne, England
@SkyHelpTeam Hello. I broke my TV package. Can you help?
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Dave Swateridge
(@DaveSwateridge) reported
from
Gosport, England
@SkyHelpTeam 2/2 Now can I cancel Darius’s offer and take the offers that are showing up on the Mydeal page? I only want Signature for £17 and HD £1 and the broadband please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jo Hunt
(@Mutley1974) reported
@SkyUK I would love to get Sky glass but after 6 months of trying to get online access to my sky account I am fed up with trying! I have had sky for 22 years and now because nobody is capable of resolving my complaint I will be cancelling, just waiting until I have a spare hour to call
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Jo Hunt
(@Mutley1974) reported
@SkyUK Sky you are on my naughty list ! Trying to resolve an issue for 6 months now and still not resolved, I have been with you for 22 years but will be cancelling as soon as I have a spare hour to call.
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Craig Ashton
(@blades675) reported
@SkyHelpTeam hi my broadband is down, there's meant to be a engineer coming out to fix it. It just says coming soon. I'm just wondering if you will be able to give me some sort of timeframe. Will I have to private message you with some details? Thanks Craig
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Christopher Penfold
(@chris_penfold) reported
@SkyUK when do you expect broadband to return to CB6 area. Internet has been down since yesterday evening. Is there any info on this?
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Colin H
(@ColinH73) reported
@SkyHelpTeam Hi Nicole, we are having issues with an intermittent poor picture and the box needing reset most days. Can you advise how we get this replaced please? Colin
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Steven Wallace
(@stewallace86) reported
@SkyHelpTeam hi did you guys do a firmware or software update on sky broadband routers recently ? It has caused my wifi extender to no longer work. Even bought a new extender and same problem. Any advice
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Mark Rowland
(@ChesterFlaps) reported
@SkyHelpTeam I've turned on my tv this morning to find sky Q is telling me 'This screen does not support HDCP'. My TV does have HDCP. I have tried reconnecting the HDMI cable and also rebooted the box and the tv but I still get this message. Has there been an overnight update?
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Val
(@Val_guzan02) reported
@PrudhoeGeoff @spena2k10 @SkySports Why does that matter, u cab say the same with all big clubs and countries , and not all big teams reach the final unless the are good, and neymar helped them , it’s like me saying if messi didn’t play for Barca he would’ve been ****, get out of here with this logic u ****
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Andy Roberts
(@andyroberts86) reported
@SkyHelpTeam Hi Sky, as a loyal customer feeling pretty sore to find I've been charged an admin fee to renew my package, despite being told all charges would be waived. Can you help? Poor customer service & I don't really want to sit on the phone for another 45 mins. Thanks!
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CoadstaF1
(@CoadstaF1) reported
@SkyUK My contract is due to end. I rang to explore my options; Poona said she could do 18 x £34pm £10 upfront. I said no. She then said standard fee is £31 but I can have it for £19pm. Asked for an email but nothing. HELP!