Sky Outage Report in Fair Oak, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Fair Oak, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Fair Oak and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Fair Oak, Hampshire, England
The most recent Sky outage reports came from the following cities: Portsmouth, Gosport, Southampton, Fareham, Winchester, Waterlooville, Cosham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Fair Oak, England
Latest outage, problems and issue reports in Fair Oak and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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ian fabian
(@ifabio_ian) reported
from
Portsmouth, England
@SkySportsPL @SkySports It's a bloody slow game. 😔
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dan Widdowson
(@widdohistory) reported
What's going on @SkyHelpTeam @skytv we've been in an online chat for over 2.5 hours and the "customer service expert" still hasn't managed to offer below £83 (new customers £74) or cancel the subscription (we've asked 5 times now).
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Paul
(@8gzd8k76nM) reported
@AKi_RiZ @SkyHelpTeam Not how repairs happen as Openreach have a diary so getting someone out same day would never have happened as, and this may come as a shock, you aren't the only person in the world and there will have been many others booked in before you
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?
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Nez
(@N_ezbod) reported
@CodeRainster @SkyHelpTeam My sky broadband is awful WiFi constantly drops out, struggle watching 4k content when kids are on their consoles, max speed I can get is 35mb in my street. I will be changing broadband providers in May now we've now got VM down the street. Can't fault their TV though.
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Chris Cook
(@iamcjc) reported
@SkyHelpTeam Just had a call offering me free multiroom for 6 months and told I could cancel after this period, had seen a similar offer skyvip but with 18 month contract. When I asked about this she hung up! Feel like I was being mid-sold if I’m being honest!!
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Leo.
(@Leo32150419) reported
@CodeRainster @SkyHelpTeam whats ur average speeds because im on bt and its constant at 60 download, and ive heard sky is pretty bad with their coverage
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Jo Chatwin
(@jo_chatwin) reported
@SkyHelpTeam Hi Nathan -I did this ,was referred to your Facebook chat function,that then told me it couldn’t help me
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Callum
(@EricTwoSync) reported
@SkySports Niel why did my wife leave me for the man down the street.
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Helen E Ralley
(@roadhousesun) reported
@SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??
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Kay Pace
(@Kaypw) reported
@SkyHelpTeam can I have an email to escalate a complaint re sky mobile please.