Sky Outage Report in West End, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in West End, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in West End and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near West End, Hampshire, England
The most recent Sky outage reports came from the following cities: Southampton, Eastleigh, Portsmouth, Fareham, Cowes, Gosport, Winchester and Cosham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Eastleigh |
TV | |
| Southampton |
TV | |
| Portsmouth |
Internet | |
| Southampton |
TV | |
| Fareham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near West End, England
Latest outage, problems and issue reports in West End and nearby locations:
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ian fabian
(@ifabio_ian) reported
from
Portsmouth, England
@SkySportsPL @SkySports It's a bloody slow game. 😔
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam you’ve sent me an incorrect and very stressful email at a time when I have no way to contact you to sort it out. Poor form.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Lee Harris
(@DjMoDrOcKeR) reported
from
Southampton, England
@SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣
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Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Adrian Chandler
(@AdrianC65179635) reported
from
Totton and Eling, England
@SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Denis Taylor
(@ToonDen) reported
@SkySports Never wanted him here in the first place
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Víctor Sánchez
(@viktorkun) reported
from
Plymouth, England
@SkyUK I haven’t had internet for >2 days after reporting it. No news about the engineer appt. I think that’s poor as no outlook at when I am going to have internet. I’m an NHS key worker and I rely on internet to do part of my job. Can you help and resolve this issue, please?
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Dan Hegarty
(@dannyh1912) reported
@SkyHelpTeam hi, I ordered the 12pro on Sky Mobile and a sim deal, it is yet to be delivered but wondered if I can cancel the Sim and continue with just the phone order?
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susan aspell
(@susisu371) reported
@SkyHelpTeam Hello again! My parents have switched the home phone back on. All the lights are normal. There is a running text message on the screen saying ‘check the phone line.’ I’ve tried calling the landline, it rings as normal from my end, but doesn’t ring in the house. Help please?
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Poonam Degan
(@full_moon78) reported
@OpenreachHelp I'm on the phone to @SkyHelpTeam now and they are still telling me that there is an outage on the exchange that you are dealing with. How can you not know anything about this?
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Andrew Clough
(@MarshalClough) reported
@SkyHelpTeam having problems in TF12BF. No TV.
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Craig Harle
(@sunnyharle81) reported
@SkySports I’m not a fan of clubs getting rid of managers when they go through a bad spell, but hells tits, Steve Bruce is not good enough to manage in the premier league. Fact.
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Adam Jarrell
(@adamjarrell) reported
@SkyHelpTeam is broadband down in SE9 area?. If so, when will it be fixed? This isn't ideal.
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MKerr63
(@Kerr63M) reported
@SkySports Should never have been given the job. Yes, he needs to go. Disastrous.
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susie_t22 💙
(@susie_t22) reported
@SkyHelpTeam Broadband down since Saturday in Goodmayes area. No help or update from Sky as to when it's being fixed. What is going on?