Sky Outage Report in Eastleigh, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Eastleigh, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Eastleigh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Eastleigh, Hampshire, England
The most recent Sky outage reports came from the following cities: Portsmouth, Winchester, Southampton, Gosport, Fareham and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Winchester |
Wi-fi | |
| Portsmouth |
Internet | |
| Southampton |
Wi-fi | |
| Portsmouth |
Wi-fi | |
| Portsmouth |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Eastleigh, England
Latest outage, problems and issue reports in Eastleigh and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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Sam Macdonald
(@mackeydee88) reported
from
Locks Heath, England
@SkyHelpTeam sky internet down - SO31. A local issue or more widespread? Been down for about an hour now
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Richard
(@trickettleisure) reported
from
Shedfield, England
@SkyHelpTeam Any news about the outage ? So32
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
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David Angland
(@dave_angland) reported
from
Locks Heath, England
@SkyHelpTeam Sky broadband down in PO15 area. Amber internet connection light. Router reset did not help.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Another day. And still no resolution of my faulty internet connection. @OpenreachHelp @SkyHelpTeam that’s three weeks on Monday...
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Milan Mithani
(@Milanmithani) reported
@SkyHelpTeam - worst customer experience ever. Trying to sign up to sky and it is impossible to speak to a human! It’s almost as if they don’t want new business. #makingtoomuchmoneytocare #monopoly
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DW
(@DW86_) reported
@john02515314 @SkySports Might be worth reading the question nice and slow...
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Milan Mithani
(@Milanmithani) reported
@SkyHelpTeam I just want to speak to a human being. Why is that so hard? All the numbers you have published all tell you to back online. Having second thoughts about signing up in the first place if this is the level of service. @virginmedia - what you saying? Can I speak to a human?
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Andrew Lamont
(@stormiodim) reported
@EvertonNewsFeed @SkySports Who would be stupid enough to take this job on now?
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Jason the Rude Turtle.
(@TemporaryCarpet) reported
Could @SkyHelpTeam explain why the mobile phone signal is so poor it's non-existent in my area. I moved house last month and had to drop sky broadband because the network is so poor, don't want to drop Sky Mobile as well.
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Iannis
(@Iannis65873426) reported
@SkySports Never Elrick prima Donna
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Jason the Rude Turtle.
(@TemporaryCarpet) reported
@SkyHelpTeam That tells me I should have "Good signal indoors/outdoors." I can confirm I have no signal indoors, I get the "No Service," on my phone screen, and I have to go to the bottom of my garden to get 1 intermittent bar of signal.
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Victoria 🏳️🌈 WE’RE WITH YOU UKRAINE 🇺🇦
(@VictoriaKeene) reported
@SkySports Tbh I couldn’t give a ****, I have no interest in football, but I’m only answering this because it shows up in my feed, but if I had a choice on who would win, I’d be happy if it was called a tie, at least then both teams look like true winners and equally as good as the other
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Your new normal isnt mine
(@ourworldisfuckd) reported
@SkySports Only watch sports that don’t do the virtue signalling kneel before the start, or did kneel previously. So that’s football and F1, never to be seen on my TV again, my 2 favourite sports unfortunately.
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FAISAL
(@Q7Jii) reported
@EvertonNewsFeed @SkySports The club was devastated with the accumulation of errors and insistence on Rafa and finally the quality of the players and Delph Lol