Sky Outage Report in Portswood, Southampton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Portswood, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Portswood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 05: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Portswood, Southampton, England
The most recent Sky outage reports came from the following cities: Southampton, Winchester, Fareham, Gosport and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Winchester |
Total Blackout | |
| Southampton |
TV | |
| Southampton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Portswood, England
Latest outage, problems and issue reports in Portswood and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
Locks Heath, England
@SkyHelpTeam I was told it’s 24 hours and 48 tops for me by your support team on Monday as I am a superfast broadband customer. I told you this the other day and got no response. This is what I’m referring to.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
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Adrian Chandler
(@AdrianC65179635) reported
from
Totton and Eling, England
@SkyHelpTeam help I have just had my broadband installed on Friday but my tv is not going too be installed for 10 weeks !! But you are going too bill me for everything with my first bill can you help please thanks Adrian
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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Jackie baker
(@Jacquelinebak68) reported
from
Gosport, England
@SkyHelpTeam please can you explain why my sky internet keeps failing it’s so annoying this needs sorting as my teenager will need it for online classes tomorrow please help
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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James
(@forestpie) reported
from
New Milton, England
@SkyHelpTeam can i have assistance i just was hung up by one of your service team trying to book an enginner visit
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Lee Harris
(@DjMoDrOcKeR) reported
from
Southampton, England
@SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣
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Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Abhishek Bose অভিষেক বোস
(@imtheotherbose) reported
@SkyHelpTeam Hi Emma, I have a network problem on my Sky mobile no for ages and I lodged a complaint in Feb. Your very incompetent network team, who are out of their depth resolving this comes up with lies instead of admitting they can't fix it.
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ChRiS.Lp.exe
(@Chris51141091) reported
@SkyHelpTeam why are texts not sending not the first time I've had this problem sky error 0 what ever that means so frustrating 😤
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Paul Palmer
(@LiongolferPaul) reported
@SkyHelpTeam Tbh since sending tweet I've finally received my new phone and it's dual sim so not as much of an issue as first thought
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Jamie Strachan
(@jamiestrachanac) reported
@SkyHelpTeam my wifi has cut out 3 times in the last hour but the service checker says there’s no problems?
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∞⟭⟬⁷Julesᴾʳᵒᵒᶠ⟬⟭💜Forever With BTS💜FACE💜
(@Jiminsjamas) reported
@surgeon_young @WeAreOpenreach @SkyHelpTeam That’s crap! I feel for you, I really do! Mine went in on 31/03, wasn’t an Open Reach engineer but a contractor. 42days in total without internet & services that I was still paying for. Sky said a manager will call you when the job is closed. Still waiting & still no house phone!
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Jacqueline 💙
(@Jacqui_Isabel) reported
@SkyHelpTeam good morning sky. I’ve sent you a PM re my telephone line not working. Can’t get through to you by telephone.if you can help please. Thanks
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Anthony
(@Anthony75857) reported
@mikemancini3 @SkyHelpTeam I had same issues days back but @KatherineCoder7 helped me restored my account back and I can now login my account back as normal you can message her for help
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William John Corke
(@Will_Corke13) reported
@SkyHelpTeam wifi just keeps going down on its own been happening all day and night ffs
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Judy B
(@JudyB48146663) reported
@SkyHelpTeam the broadcast of rugby league is disgraceful!!! It's jumpy and intermittent breaks in commentary!!! I think u need to sort it!! Football is fine. I need to switch this off!!! Very bad for supporters!!!
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Michael Thomas-Mancini
(@mikemancini3) reported
@SkyHelpTeam Hi - I'm currently in NZ and unable to access my sky yahoo email as I get error 288. I can't phone back to the UK. Any chance you can send me a DM so I can give you the public IP to whitelist. It's urgent as I can't login to bank to get verification code.