Sky Outage Report in New Alresford, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in New Alresford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in New Alresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near New Alresford, Hampshire, England
The most recent Sky outage reports came from the following cities: Southampton, Alton, Eastleigh, Winchester and Odiham.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
TV | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
||
| Southampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near New Alresford, England
Latest outage, problems and issue reports in New Alresford and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Another day. And still no resolution of my faulty internet connection. @OpenreachHelp @SkyHelpTeam that’s three weeks on Monday...
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Richard
(@trickettleisure) reported
from
Shedfield, England
@SkyHelpTeam Any news about the outage ? So32
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
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Laura White
(@LauraWhite2549) reported
from
Southampton, England
@SkyHelpTeam Just had a call supposedly from you saying there's an issue with our internet connection. Is this a hoax call?
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Tony Henson
(@thehence) reported
from
Fair Oak, England
@SkyUK why is your sky q system so poor? Three engineer visits just to get the boxes working properly and now the red button doesn’t work only on the main box. I spend my life constantly rebooting and reading help blogs. Really wish I never had it installed.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@TheOnlyElChazmo @virginmedia @SkyUK use to pay a lot less when Sevice use to go down I think 🤔 they all do this but they have to make money not good I know .
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DaveDShelfSide💙 🌺⛳️🏌️🌺
(@DaveD250) reported
from
Swanmore, England
@SkySportsPL @SkySports @SkySportsNews #THFC #COYS What with the UTD result and now Liverpool’s start - what will SKY do now? 🤔 They’ll never show any #RESPECT to the likes of Spurs 💙 or Villa - that’s what!! 🤬🤬 Souness can do one as well!!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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jack
(@fennzza) reported
from
Southampton, England
@mattkitson2 @SkySportsPL @SkySports Agreed never a red had hold of him but all players are at it for 50/50 ***** wasn’t a clear goal scoring opportunity
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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🧡 Ginger Miche 🧡
(@gingermiche) reported
from
Eastleigh, England
@SkyUK utterly appalled at your lack of customer service! My parents who are vulnerable during these times and reply on their internet to contact family are not able to get online, as their router has stopped working and we cannot get hold of anyone!!! FUMING!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Walker
(@sparklewalker77) reported
@SkyHelpTeam Sky have now cancelled my engineer, texted to say there is an exchange problem, but your website? Still says no problem there! As that is the first customer port of call maybe sort it out?!
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James Threlfall
(@JamesWThrelfall) reported
@SkyHelpTeam Your technical support has told them it’s a “local outage” and that it will be fixed “in a few hours”. It’s been four days now. Could they at least get some clarity on when this “local outage” will be resolved?
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Danthompsonmusic
(@Danthompsonmus1) reported
@SkyHelpTeam Mate with all due respect I know you guys have to stick to a script and telling everyone that testing the hub will sort things but that clearly that service isn't working as twitter is full of people with downed Internet when the hub is apparently working, please be transparent
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Zoë Wilson 💙
(@ZWRW) reported
@SkyHelpTeam - house has been hit by lightning no WiFi can you help or provide number to call you on
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James Threlfall
(@JamesWThrelfall) reported
@SkyHelpTeam Sure but the status hasn’t changed in four days and they’ve completely drained all mobile credit which (at present) is their only contact with the outside world. Is that all the support you can offer them?
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fionat
(@fionat62485705) reported
@SkyHelpTeam I need someone to call me ASAP please. I've sent 2 emails both not responded to and now you ate threatening to suspend all services. I've been a customer for 20 years! I can't get to speak to anyone about an account issue. Please please contact me
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Spangly
(@spanglysparkly) reported
@SkyHelpTeam I spoke to someone who said he could reduce my bill £10 only, even though I have been with you for just under 5 years this time. He spoke over me and wasn’t helpful. Bad experience
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bradley
(@bradley_Avery18) reported
@SkyHelpTeam And then they can waste some poor bastards time from Openreach sending him out to something you clearly can’t resolve. It’s the same bloody problem every month…
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Terry, slightly suspicious of Kroenke
(@TerryTransplant) reported
@Farmer_Boycie @APSnevets @SkySports Very poor Johnny.
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mattsimmo
(@mattsimmo_) reported
@SkyHelpTeam hello, 4G been down most of the day in YO postcode. Any info on this please? Can’t see you’ve tweeted about it. Having to use 3G to send this 😮.