Sky Outage Report in New Alresford, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in New Alresford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in New Alresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
Wi-fi (14%)
-
TV (10%)
-
Phone (6%)
-
Total Blackout (4%)
-
E-mail (3%)
Live Outage Map Near New Alresford, Hampshire, England
The most recent Sky outage reports came from the following cities: Eastleigh, Southampton, Winchester, Alton and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Eastleigh |
Internet | |
| Southampton |
TV | |
| Southampton |
Internet | |
| Southampton |
||
| Southampton |
Phone | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near New Alresford, England
Latest outage, problems and issue reports in New Alresford and nearby locations:
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
-
Richard
(@trickettleisure) reported
from
Shedfield, England
@SkyHelpTeam Any news about the outage ? So32
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
-
Lee Harris
(@DjMoDrOcKeR) reported
from
Southampton, England
@SkySports ******* his put on weight lol wonder what he looks like now probably why he doesn't want to come back lol 🤣🤣
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
-
Mrs Willie Millie
(@dipdotdub) reported
from
Eastleigh, England
Someone at @SkySports needs sacking. The #glare on the screen from the sun on the Everton Liverpool game is awful.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
-
Graeme R Smith
(@GraemeRSmith1) reported
from
Eastleigh, England
@SkyHelpTeam getting very frustrated, have moved home and cannot get my service transferred as no one answering callls or online help!!!!! Only option is I can Ell my direct debit. I have been a customer for over 30 years.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
-
JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
-
Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Frances
(@Nekoish) reported
@SkyHelpTeam Broadband keep dipping in and out in Wiltshire.. its already horrible here.. I don't need this while I am trying to work ffs
-
shaun
(@secretagent00sg) reported
@SkyHelpTeam your broad band is slow ! And I need you to fix the problem NOW please ........
-
Ray Smith
(@mistermond) reported
@SkyHelpTeam Says I have a connection but constant DNS errors so unusable
-
Assoc Prof Aram
(@AProfAramSaeed) reported
@SkyHelpTeam I will hang up the phone to Sky Centre then (20 mins + and waiting). My Friend on Swisscom is making me very jealous showing me 201.96 Mbps with at 6 Ping ms.
-
Leigh Butler
(@leighbutler) reported
@SkyHelpTeam @skybroadband for people having internet issues. It looks like dns issue. I manually set my dns to google dns which is 8.8.8.8. No internet issues now.
-
Camilla Sally Louise Latham
(@CamillaLatham30) reported
@SkyHelpTeam Wifi in Worcester has been terrible for the last few days.
-
Chris Blake
(@efcchris10) reported
@SkyHelpTeam Is there a problem with Broadband in the East of the country? Showing no fault on your website but my connection has been dropping out for the past few days.
-
Sharna
(@Sharna_17) reported
@SkyHelpTeam Not working in Saltcoats Ayrshire
-
NSPh0t0s
(@NSPh0t0s) reported
@SkyHelpTeam It must be embarrassing that your customers had to identify for this for you and your CEO hadn’t thought to set up a system where you could monitor this yourselves. Not to mention that you’re still using Covid as an excuse for diabolical service months after that got old.
-
James Lampard
(@JLamps79) reported
@SkyHelpTeam No real difference than usual. Awful speeds regardless of problems.