Sky Outage Report in New Alresford, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in New Alresford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in New Alresford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near New Alresford, Hampshire, England
The most recent Sky outage reports came from the following cities: Southampton, Eastleigh and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Internet | |
| Southampton |
Wi-fi | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet | |
| Southampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near New Alresford, England
Latest outage, problems and issue reports in New Alresford and nearby locations:
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyNewsBreak @SkyUK @skystephen @SkySportsPL @SkyJacquie what a terrible compan sky is. My day tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves!! Now using civic as excuse not to answer phone.
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Mike Creighton
(@MJCreighton) reported
from
Southampton, England
Just monitoring the @SkyHelpTeam feed on Twitter for information about the fibre cable problem affecting SE England. I have no idea why people think being extraordinarily rude or casually offensive will get the job fixed quicker. Bullies will bully, I guess.
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Craig Sturgess
(@sturge198) reported
from
Southampton, England
@SkyHelpTeam Guys, can someone help me with why I can’t get BT Sport on Sky Go
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Dan allen
(@saintdan83) reported
from
Eastleigh, England
Actually hate being with sky broadband. Over priced for poor quality wifi and internet. The app says I'm getting a good signal 12mbps (not good by today's standard imo) but my devices struggle to stream anything lately. @SkyHelpTeam are pretty poor too.
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Ahmad Alzahrani
(@AhmadZAHR) reported
from
Southampton, England
@SkyHelpTeam Down in Southampton. Its not listed and its not even midnight
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Michael May
(@mikey602066) reported
from
Southampton, England
@SkyNews @SkyJacquie @SkyNewsBreak @skystephen @SkyNewsBreak @SkyUK what a terrible company sky is. My sky tv deal runs out, no one answers phone to renew then with no warning debits £140 instead of previous deal rate of £84. Thieves Now using covid as excuse not to answer phone
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Matthew King
(@MatthewKing35) reported
from
Southampton, England
@soxer100 @ejh2014 @BBCNews Simple answer cancel @bt_uk change to @virginmedia or if you can’t get virgin @SkyUK virgin wood be my first Choice
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Paddy Harper
(@Paddy_Harper) reported
from
Southampton, England
@SkyHelpTeam Appears there is wide spread Internet connection issues across Southampton. Any idea on when you looking to get this resolved.
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Richard Lines
(@RichLines) reported
from
Southampton, England
@aceofherts5 @SkySports @btsport Was on hold for over hour to sky other day to give my notice on sports. Only one you can't cancel online funny enough! Had to give up in the end, which is what they want annoyingly. Will try again later. Selfish money grabbing....
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ali saltmarsh
(@ladybird1015610) reported
from
Southampton, England
@SkyHelpTeam loyal 16 year customer paying £77 monthly for basic TV fibre broadband and phone line, now out of contract, ready to go to another provider where I can get the same for half the price unless you can match it! Also wouldnt mind Sky Q!!
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Sara Yaghmour
(@sa_amr_ra) reported
from
Southampton, England
@SkyUK decided to update my literatures review tonight! The internet is down for the last hour!! No reason and it sound down across the south coast.. so upsetting #PhDTweetDiary 😒
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam you’ve sent me an incorrect and very stressful email at a time when I have no way to contact you to sort it out. Poor form.
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Paul M. Farmer
(@SupaScouse53) reported
from
Southampton, England
@SkyUK how do I cancel my sky sports as I’m not receiving live sport at this time. To be honest I’d have expected you to have done this automatically but you haven’t with them result I’ve received my latest, full cost, Sky Bill.
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James Cadwell
(@Cadbadly) reported
from
Clanfield, England
@SkyUK @SkyHelpTeam I have formally asked for Sky Q to be removed after two frustrating months. It is unreliable and not fit for purpose. I will fight to have Sky+ reinstated or I will cancel the TV as you are not able to keep up your side of the contract
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Dan Ledwell -Clarke
(@f1remandan12) reported
from
Hedge End, England
@SkyHelpTeam Internet not working reply please
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Mr Apple
(@appleeugene) reported
from
Hedge End, England
@SkyHelpTeam aarrrgghh! Sky mail not working. Initially on I phone and I pad, then the phone but not the iPad, now created app specific PW for pad and now it works on the pad but not the phone. Heelllp!
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JP🎹
(@Officialjpbeatz) reported
from
Southampton, England
@SkyUK I hope to recive an apology discount on my next bill due to this internet being down.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Pinto
(@bryanp247) reported
@SkyHelpTeam I had a problem with your service but havent had much help so I am going to take it to the ombudsman
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Rhys Crabtree
(@RhysCrabtree) reported
@SkyHelpTeam no tv signal at all today…. Are there any known issues in Cardiff?
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Ali Street
(@Aligoodwin1970) reported
@SkyHelpTeam hi, do you have any update on the widespread download issue on Sky Q please? I’ve had a soft reset, hard reset, engineers visit, and my setting changed remotely and ‘signal resent’ twice. Each time I am told the problem will resolve. This has been off for 7 days.
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John Fitzgerald
(@JohnFit82876419) reported
@SkyHelpTeam Tweeted last week about not being able to download an episode of Twin Peaks The Return, now it is Six Feet Under. You seem to be having some serious issues. When will they be sorted?
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Gazza
(@kunsbannedhair) reported
@thepr1ce1 @AlexKilley1 @SkySports He's saying jumping up with your arm in the air to block a shot/cross is asking for trouble. Ironically the one where the defender leans into the ball and deflects it with his arm wasn't given because his arms were by his side was a stone waller. Lets face it Moss is a **** ref
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Gary Chapman
(@Gazby77) reported
@HiggsBowlChamp @manc689908 @SkySports You support a team grossly underperforming. Enough said.
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Tom
(@tomfurlong_) reported
@SkySports It’s a lack of consistency that’s the issues. The officiating is terrible across the board.
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Charlotte Britland
(@MissBYr3) reported
Nothing but endless amount of problems with @SkyUK and I’ve not even paid my first bill!!!!! Shocking customer service and help...
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Shaun
(@SPW1979) reported
@SkySports VAR is a good tool, the issue is how it's implemented. The refs in the PL simply aren't good enough and will back their colleagues 99.9% of the time
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~Teddybear~
(@Teddybe55708485) reported
@SkyHelpTeam hello, my family are trying to watch something on a channel and it's not working, every time we try to go on another channel it isn't working. But the WiFi is perfectly fine, what is happening?