Sky Outage Report in Alton, Hampshire, England
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The latest reports from users having issues in Alton come from postal codes GU34.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Alton, Farnborough, Basingstoke and Aldershot.
| City | Problem Type | Report Time |
|---|---|---|
 Alton |
TV | |
| Farnborough |
Total Blackout | |
| Farnborough |
Internet | |
| Basingstoke |
Wi-fi | |
| Aldershot |
TV | |
| Farnborough |
Internet |
Community Discussion
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Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Another day. And still no resolution of my faulty internet connection. @OpenreachHelp @SkyHelpTeam that’s three weeks on Monday...
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jacquie
(@JacquieD72) reported
@SkyHelpTeam I've had a letter saying I can upgrade my broadband but I keep getting a 'technical problem tey again later' message when I try and upgrade online
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Carson Willis
(@c_rsonn) reported
@SkyHelpTeam My broadband was meant to be installed on the 24th November but due to a line not being there they said it could take another 2 weeks at most and they’d follow up with an update, since then I’ve had to chase them for an update as they never got back to me and
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James Brooks
(@chuckie333) reported
Hi @WeAreOpenreach @OpenreachHelp we have spoken to @SkyUK and they have not heard anything from you. I’m amazed you leave your customers in limbo. Appalling lack of service!
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Carson Willis
(@c_rsonn) reported
@SkyHelpTeam @SkyUK My broadband was meant to be installed on the 24th November but due to a line not being there they said it could take another 2 weeks at most and they’d follow up with an update, since then I’ve had to chase them for an update as they never got back to me and
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Anthony Atkins
(@Anthony89150501) reported
@SkyHelpTeam Appreciate you’re reply but it’s nowhere near as good as Home Alone 1&2 and even Scrooged in my opinion. Die Hard isn’t a Christmas film I’m not going to settle down with my family and watch. Like Polar Express, Santa Clause The Movie. Each to there own I suppose.
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lincsbirder2019
(@lincsbirder2019) reported
@Mark11980 @SkyHelpTeam Very poor selection this year !!
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Ju
(@Juandlin) reported
@SkyHelpTeam I see a service status screen and a variety of services such as sky talk broadband etc. If I select broadband I have the option to get help or test my connection which is what I’ve already done
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DawnP
(@dawn91833099) reported
@SkyHelpTeam This is really unhelpful, it doesn’t allow you to speak to someone and I am still having the issue. The tech team number I was given is automated and cuts you off as tells you do trouble shoot online. I am now in another 45 mins so far long queue ?
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Young Paul
(@yellapiss) reported
@SkyHelpTeam Hi I’ve done that, no good. I would like someone to fix it please.
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Paul
(@pauwal) reported
@SkyHelpTeam @Sprint390g I’m in the same boat. They’re citing covid related issues as the reason for the long wait... on the one hand that is fair, on the hand covid is over a year old now... they should have hired more people by now (IMHO)