Sky Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Farnborough, Basingstoke, Aldershot, Hampshire, Alton and Petersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough |
Internet | |
| Basingstoke |
Wi-fi | |
| Aldershot |
TV | |
| Farnborough |
Internet | |
| Basingstoke |
TV | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Nina Lambkin
(@NinaL1976) reported
from
Easebourne, England
@SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡
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Coral Westlake
(@Coral73) reported
from
Farnborough, England
@SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Paul Inkster
(@InksterPaul) reported
from
Aldershot, England
@SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Brighty68 ⚽⚫⚪⚽
(@BrightLouise) reported
from
Aldershot, England
Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
@SkySports Poor decision that
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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smdaddy2020
(@smdaddy2020) reported
@rioferdy5 ole at the wheel ole at the wheel hahahaha @SkySports and @btsport are we really paying a pundit THIS CLUELESS TO give us expert opinion? ******* talk about great player **** commentary lol
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Iyke King
(@IykeKing14) reported
@SkySports Manchester United Biggest problem started with giving MAGUIRE the capital why De Gea and Paul Paul Pogba is... so they'll continue going down until they bring good Coach to settle the issues
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Sarah Aird
(@sarahairdx) reported
@SkyHelpTeam Haven't had Internet since early hours this morning, yet sky say there is no issues in my area? My mums has also been down since yesterday. Pay a fortune for it not too work?
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Paul harris
(@deathguard678) reported
@SkyHelpTeam 2nd hang up in 15 mins can't wait too leave u in January
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Jess 💚
(@Jess_boston_mum) reported
@SkyHelpTeam I signed up to sky cinema and thought you could cancel at any time, now I'm tied into a contract? Can someone help please
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Andez
(@AndezArsenal) reported
@DHLlamanga @SkySports Not as bad as when Sunderland flew down to league 1 to avoid the championship
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Ø
(@oIivercfc) reported
such a joke how we can’t get any of the 3pm kickoffs over here. tired of the laggy arabic streams man, wtf do i pay you for ? @btsportfootball @SkySports
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Michelle J Cowley
(@MJCSD70) reported
@SkyUK please put the other three episodes of #COBRA back on #SkyMax. If you removed everything from television due to sensitive issues in this worked, there’d be nothing on television.
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Joe Craddock
(@wooz____23) reported
@SkyHelpTeam Says this service is not available 🤬
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David Tofield
(@david_tofield) reported
@SkySports 100 miles the poor bairns