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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 03/09/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Wokingham, Hook and Bordon.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomThatcham TV
United KingdomWokingham Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • wolfdragon76 GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • king_gorack Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • ohheeyitshollie Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • vinceninn Vince Ninn 🇬🇧🛩 (@vinceninn) reported

    @SkySports please bring back Le Tiss, Tommo and Charlie, these new pundits are awful, dull as ditch water, no chemistry and the banter is awful, @JeffStelling you must be tearing your hair out. #SoccerSaturday once a flagship programme is now sunk without trace. Awful.

  • JackClark52 Jack Clark (@JackClark52) reported

    @SkyHelpTeam The reason I got in touch is because this isn’t working. No devices are connected to sky Q because none of them are using the same WiFi network or in the same house as the Sky Q box

  • beth_fisher_ Beth Fisher (@beth_fisher_) reported

    I've now had to call @SkyUK because none of the help pages have what I need & was refused help because I didn't have my account password, which I've forgotten but now can't get access to or change because the website keeps crashing

  • grocerjack76 Grocerjack76 (@grocerjack76) reported

    Anyone else just turned off the Watford game? Sorry, I’m not being disrespectful, but women are terrible at commentating on football. #skysports

  • Michael76851525 Michael (@Michael76851525) reported

    @KOBBYANY @Zakariamohalpx @SkySports I personally never said his style of football wouldn't work but what I will say is, if he doesn't deliver the CL trophy this season, his position could be in jeopardy after the amount of money he has spent.

  • downeyg12 gaz downey 🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@downeyg12) reported from Swansea, Wales

    You can’t win these days with English pundits. I put BT on for a change and Chris Sutton talking **** about how Burnley should have had a pen only to be shot down. I put Skysports on and I have Tim Sherwood talking **** and 💦🍆 over Pep 🙄

  • ChrisDeityUK Deity (@ChrisDeityUK) reported

    When are @SkySports gonna stop self-righteously stop ticking as many boxes as they can and just give the fans who pay their money for the service, the commentators they deserve. Stop shoehorning Karen Carney into Premier League matches ffs

  • Linobhoy Lino Giovanazzi (@Linobhoy) reported

    @SkyHelpTeam It's made no difference, it would appear the issue is between the apps and WiFi.

  • AextheticIsHere Matt (@AextheticIsHere) reported

    @SkyHelpTeam Slow, inconsistent speeds. Multiple downtimes a day. Really disappointed especially how much it costs

  • ManOfKent17 Man Of Kent (@ManOfKent17) reported

    Oh god, even Sky Sports have now gone down the Karen Carney commentary route. Jesus Christ when will this misery end for fans? #SNF #BRIWAT @SkyFootball @SkySports