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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
  • 50% Phone (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.

CityProblem TypeReport Time
Basingstoke Wi-fi 8 days ago
Basingstoke Phone 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • ingraphicsuk
    Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

  • basicbloke2012
    Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • DaddyBav
    𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • ohheeyitshollie
    Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • westolian
    Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ophelia_ButtsUK
    Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reported

    Utterly disappointed being a 27 year Diamond customer that I can’t get the 2500Mbps fibre for £35 per month listed for a new customer. I am being told it would cost me £73 a month for a new 24 month contract. Sadly appears no longer any loyalty for a long standing 27 year customer @SkyUK Found a few compatible better deals so it’s goodbye after all this time 😞

  • TheVinny73
    Mark (@TheVinny73) reported

    @PWaccoe @SkySports Sad but true. Anyway enjoy your time in time. Its never normally for long.

  • Regular__John1
    Regular__John (@Regular__John1) reported

    @Sargy7 @SkyUK I once sent equipment back to @skyuk, got an acknowledgement, then they sent me a bill saying i still hadnt returned it. Will never use again.

  • Twinny421
    Twinny42 (@Twinny421) reported

    @SkyHelpTeam We know you are a very professional company who would never cheaply answer our queries with pathetic little automated messages as opposed to having to speak with "customer service representatives" who are clearly from other planets and have never heard of English ;)

  • Happyowl365
    Dazzlar (@Happyowl365) reported

    @virginmedia are we going to be compensated for the skysports+ not working? I’ve paid for skysports to watch EFL games and it’s still not fixed not good service at all 😡😡😡

  • No2Limits
    No Limit (@No2Limits) reported

    @Blue_Footy @SkySports i know he’ll never be short of suitors

  • mattycov2
    Mattycov (@mattycov2) reported

    @TheClubLiveTw @SkySports Probably on a train mate but **** knows

  • I_am_Babatope
    Alonge Babatope (@I_am_Babatope) reported

    @SkySports BALEBA TO MANCHESTER UNITED. 🚨🔴 £60M guaranteed. 💰 £5M add-ons. ➕ Full agreement getting closer. 👀 UNITED’S MIDFIELD JUST WENT FROM A PROBLEM TO A STATEMENT. 😭🔥

  • Enochjay1
    Enoch 🇸🇱 (@Enochjay1) reported

    @SkySports And someone wants to pay about €40m for Martinelli. Arsenal is so poor at selling players man

  • dean_risley
    Dean Risley (@dean_risley) reported

    @SkySports Can’t you afford a proper footballing host, not a chance of me watching that crap !