Sky

Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/04/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Hook, Basingstoke, Bordon, Fleet, Yateley and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHook Phone
United KingdomHook Phone
United KingdomBasingstoke Wi-fi
United KingdomBordon Internet
United KingdomFleet Internet
United KingdomBasingstoke Phone

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • AdrianActiveFM Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Mort_82 Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • Roxie81xx Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • rhyslewis79 Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HondreXox Andrea Bitters (@HondreXox) reported

    @SkyHelpTeam paid £20 for the fight tonight for it to cut out at 4 hours 30 minutes and not see the end or the result. I’d like a full refund #unacceptable

  • Walters540Matt1 matt1 (@Walters540Matt1) reported

    @SkyHelpTeam hi. My pay per view FURY fight cut out at the end???? I paid £20 for this, what happened?

  • kieron_93 Kieron Loveday (@kieron_93) reported

    @_DennyLaura_ @SkyHelpTeam Cut out at the end of the 7th. Full refund please.

  • CoxJo77 Jo Cox 💙 (@CoxJo77) reported

    @SkyHelpTeam like many others, I'll be wanting a refund please after the fight cut out before the final round on BT Sport. Can you tell me how I go about getting this please?

  • LewisDavey1 Lewis Davey (@LewisDavey1) reported

    The fight was almost as bad as Sky Glass cutting out after the 7th Round. @SkyHelpTeam @BTSportBoxing

  • Jessdaybradleyx Jess 🐙 (@Jessdaybradleyx) reported

    @SkyHelpTeam please tell me why I’ve paid £20 to watch the Paul/Fury fight for it to cut out right before round 8? And I’m unable to watch it. I’d like my money back please. Absolute joke.

  • Fisher87Andy Andy Fisher (@Fisher87Andy) reported

    @RyanOsborne123 @BTSportBoxing @SkyHelpTeam I had this issues as well (at the end of the 7th round btw!) just as the replays were showing of the round so I missed the 8th!!!!!! 😡😡

  • tommy_gunner1 Tom Nicholson (@tommy_gunner1) reported

    @SkyUK paid £20 to watch the Fury fight and my sky glass cut out at the start of the 8th round! Expect a refund and an apology!

  • sophie_dophh soph ~ doph (@sophie_dophh) reported

    @SkyUK what is going on!!! Bought the Paul v fury fight and it’s stopped at 4hr 30mins, we’ve missed the last round and who’s won. Can I get a refund for this?! Awful.

  • Marimor11252192 Mari morrison (@Marimor11252192) reported

    @BTSportBoxing @skyboxoffice @SkyHelpTeam hope I'm being refunded since skyglass cut out didn't see end round!