Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 3 days ago |
|
Basingstoke
|
Phone | 3 days ago |
|
Basingstoke
|
Total Blackout | 6 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Cariad Morgan (@cariad_9305) reported from Basingstoke, England@SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, EnglandBad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Craig Waters (@Cwwaters10) reported from Thatcham, England@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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jon hayns (@bigjonblue) reported from Barkham, England@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Ian McSimm (@_TheEvertonIAN) reported from Whitehill, EnglandThe irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England@SkyHelpTeam That webpage is down too, so not much help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MozzaEV (@mozzaev) reported@virginmedia @Smallworth_xx We pay for a service and you are not delivering the required service will you or @SkySports be offering us a refund?? Watching it on a tablet, phone or laptop is not the same...
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ElliottSZN23 🏴🏳️🌈 (@ElliottSZN23) reportedWhy ******** do this commentary keep calling Randell 'Ran-Dell' shut up man #BRCMIL #SkySports
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Everything is a lie (@GrahamBlundell2) reported@richiehadley @davidhoyland @SkyHelpTeam It's under TV and show half way down don't know why they moved it here
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Baz (@bazza2774) reported@SkyHelpTeam I don’t need help
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andy (@andy48217648149) reported@cxdi55 @skytv @SkyHelpTeam been with virgin since 07 new customers always get lower price, best to phone up near end of contract saying you are going to cancel they'll lower it abut, I've got gig line with them for 34
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Tech Biscuit (@techbikkie) reported@SkySports coverage of championship is awful. Dreadful commentators and they put a league one game as main event. Hope they lose rights at some point #pnefc
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DS♟️ (@Carefree_WDS) reported@cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever
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hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported@SkySports Damn. We about to lose our best centre back
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5hadow_TV (@5hadowtv) reported@cxdi55 @skytv @SkyHelpTeam Switched to EE never looked back
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James (@1GoldPLTrophy) reportedThere’s no company in the UK that provides customer services as bad as @SkyUK