Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 23: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 12 days ago |
|
Basingstoke
|
Internet | 14 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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stevenorth (@SteveNorth78) reported from Basingstoke, England@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Chris Dossett (@Chrisdossett11) reported from Basingstoke, England@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Sadie♔ (@SadieLoove) reported from Basingstoke, England@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Dan Rose (@_DanRose_) reported from Wokingham, England@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Harte (@mharte18) reportedNo Broadband service, the troubleshooter online tool is unavailable and no one to speak to over the phone/help chat, how am I supposed to fix my Broadband so that I can work?? @SkyUK ?!
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🍁🌿Æ. M ÆẞLÃM🌿🍁 (@Aslam6780) reported@DeadlineDayLive @SkySports If it done I will support Italy teaj
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Lee (@lee8tees) reported@mrTonyexcel @SkySports “The stupid and senseless talks” your English is poor. Oh btw I don’t like Ronaldo either so that’s pissed on your bonfire.
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Fabio (@fabio_alla_fine) reported@juvenewslive @SkySports The journalism in Italy is even more awful than the football.
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TheJame$D (@_TeeJayDee) reported@wbuxtonofficial I expect this British bias from the awful @SkySports people but clear from the data that Lewis didn’t hold his line. Sky is 0-2 on penalty calls today. Good reminder why everyone should just listen to the F1TVPro/Apple feed!
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EzeAniOba (@richiimann) reported@Kepa_Dotmors Bro e shock me oo. Skysports no be Bournemouth account. Why dem no post Guimaraes or Rodri. Them dey push the agenda badly. Na them go still talk **** for studio say the money too much.
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Candh na daoine 🏴🇮🇪💚🍀🎣 (@kennybhoy21) reported@Martin47155779 @DeadlineDayLive @SkySports Never getting £20m in the last year of his contract, Celtic should be holding out and hoping for a bidding war. My own preference would gave been to ask him to run down his contract and give him a proper send off, allow him to negotiate his on deal.
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Smee (@ravenspud) reported@SkyUK wow, try to sort out swapping over mobile phone contract from another supplier and call taker cuts me off when when I ask him about the deal that shows via my VIP app. Great customer service not!!!!
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Bishop Nnawhite (@bishopcesc12) reported@Blue_Footy @SkySports I don't care about Paul clown Merson's opinion, he has always wished Chelsea to fail, that's why he complains about every Chelsea's summer signings and out goings negatively
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Morgan Fayard (@morganfayard) reportedHorrendous coverage of @TheOpen by @NBC. Switched over to the @SkySports coverage and it’s a million times better! Embarrassing and such a shame that NBC could do such a bad job but really not surprised at all. 💵 💰 🤑