Sky

Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 05/14/2025 02:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Alton, Thatcham, Wokingham, Fleet and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomAlton Internet
United KingdomThatcham TV
United KingdomBasingstoke Total Blackout
United KingdomWokingham TV
United KingdomFleet Internet

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • DanEaglesUK Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • Roxie81xx Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • AdrianActiveFM Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • rhyslewis79 Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • Cwwaters10 Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • paulsteenalbo Albo 💛🖤 (@paulsteenalbo) reported

    @mattyrei1878 @SkySports Talk shite are the worst. Old shite footballers. Pretending they know anything. It’s embarrassing

  • Blue_Sails ⭐️ToTheMoon⭐️ 6.1 Spoilers! (@Blue_Sails) reported

    Y'know usually @SkyHelpTeam puts out messages if certain areas are going to have maintence during the night... so i can only assume the servers are on fire from the heatwave and that's why my internet is down, and none of the 'self heal' steps are working. 🙃

  • speelingmstake Freya (@speelingmstake) reported

    @SkyHelpTeam @SkyUK My wifi is TERRIBLE today. Just constantly dropping. Everytime I think that's it back up - down it goes again!

  • viewfrommyshed norman marsh (@viewfrommyshed) reported

    @mikelavelle93 #SkySports have always been bad for #RugbyLeague

  • Jxstixe1 Jxstixe (@Jxstixe1) reported

    @SkyHelpTeam my wifi has gone down like 4 days in a row, would genuinely rather take my setup to maccies and play there #skywifi

  • CameronPolden Cameron Polden (@CameronPolden) reported

    @SkyUK are you serious? For the last 4/5 hours my internet has been cutting out every 5 minutes literally no joke. So here a big FUCKYOU to you. And a big thank you to @virginmedia you have gain a new customer. #skybroadbandisnojoke

  • jvrod1980 Jo B (@jvrod1980) reported

    @SkyHelpTeam am trying to sign up for a broadband deal. tried mine & partners name/email but it says we look like existing customers. I was customer about 8 yrs ago, my partner never, but it won’t let us continue with the deal. I’ve tried a diff email to when I was a cust b4 also

  • SAN_4215 Mr-Inbetween4215🦈 (@SAN_4215) reported

    @winwitty @mcfceltics @SkySports Go make your research First of all Liverpool fans are the worst in the world

  • Tug_Wilson1 Ian Wilson (@Tug_Wilson1) reported

    @SkyUK my sky internet in Bracknell Berkshire has been down for the last 4 hours. I’ve followed all the checking processes but nothing. Looking on Twitter it seems I am not alone.

  • vic_ord Victoria Ord (@vic_ord) reported

    @SkyHelpTeam I STILL haven’t had my auto compensation from April for total loss of service. I’ve made TONS of phonecalls. Keep getting told someone will get back to me. Ring when I’m at work and don’t get anything back. We’re at 101 days and still not sorted.