Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 2 days ago |
|
Basingstoke
|
Internet | 3 days ago |
|
Basingstoke
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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jon hayns (@bigjonblue) reported from Barkham, England@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Helena (@bowerhe) reported from Wokingham, England@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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iDoneyermum (@Idoneyermum) reported from Wokingham, England******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Gary king (@KingGary9king) reported from Wokingham, England@SkySports pay for football and then you want me to pay per view? **** that!
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Steve Rocker (@steveis57on14) reported from Thatcham, England@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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paul alexander (@paulale01206488) reported from Tadley, EnglandNever heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Dan Rose (@_DanRose_) reported from Wokingham, England@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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SeeTarno12 (@SeeTarno12) reported from Lindford, England@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Gary (@Gary4W) reported from Wokingham, EnglandAstonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Episode IV - living in the heart of the Matrix (@ourtone69) reported@MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man
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dissyteabag (@dissy_teabag) reported@MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t
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qix (@QixSoo) reported@SkySports Bad luck getting caught cheating, happens to the best of us
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Dan Goodman (@dangoodman101) reported@MichelleBeckett @SkyUK @VodafoneUK A month after my old Mum died, Virgin called me and said she was eligible for an upgrade. The lady on the phone couldn't grasp she'd passed even though her contract had been terminated. She kept saying she'd been a Mobile Customer for 10 years, she would get a great deal. Useless
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robert de'ath (@rob_death84) reported@MichelleBeckett @SkyUK @VodafoneUK When my dad passed virgin media told my mum we are sorry that ur husband had expired. Nasty company and I will never give them a penny again.
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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left blank (@leftblank111) reported@MichelleBeckett @SkyUK @VodafoneUK Disgusting company. Came on to my property without permission, ruined my garden (im not a customer) then took almost 6 months to resolve their damage! Im not on their mailing lists despite asking nunerous times to be removed, and the door knockers come monthly
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ANIA GABB (@aniagabb) reported@SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!
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Light (@lightsockss) reported@F_Edits @SkySports nah man It's unlucky though don't think there's a valid reason to disallow the goal. **** like this could happen
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LovelifeLoveLowe (@debbsno1) reported@MichelleBeckett @SkyUK @VodafoneUK They are the worst. Customer service ? HA ! Joke. Can't wait for my contract to end & get back to BT.