Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 27, 9:43 PM GMT+1.
- Internet (57%)
- Wi-fi (14%)
- TV (14%)
- Phone (14%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Wokingham, Alton, Basingstoke, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham
|
Internet | 20 hours ago |
|
Alton
|
Wi-fi | 6 days ago |
|
Basingstoke
|
Phone | 15 days ago |
|
Basingstoke
|
Internet | 15 days ago |
Nearby cities with recent reports
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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roy garrett (@roygarr78004403) reported from Yateley, England@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, EnglandBad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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SeeTarno12 (@SeeTarno12) reported from Lindford, England@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Iain White (@WhiteIain) reported from Finchampstead, EnglandI have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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kirsty (@kirsty_batten) reported from Newbury, EnglandDidn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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JAMES 😇 (@JHG1973) reported from Four Marks, England@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Steve Jones (@fleetsaints) reported from Fleet, EnglandAnyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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topei12 (@cfc2364) reportedWHAT THE ACTUAL **** ARE YOU DOING @SkySports . 3 ******* LIVE CHANNELS AND YOU ARENT SHOWING THE PREMIER LEAGUE CHAMPIONS CELEBRATIONS. YOURE SHOWING A ******* RELEGATION. YOU BUNCH OF USELESS *****
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Tom Bombadil (@ibh1882) reportedJust won a bet on Hull to get promoted, was in a good mood, then I heard @nigelrealcoker's voice on my TV. What a useless ****. No business on TV. As an American, I'd almost go as far as to call him the Alexi Lalas of England. What an idiot. #SkySports #HullCity
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Worthy Opponent (@Ngalay619) reported@Blue_Footy @SkySports they must be very Stupid
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MrBirdman (@MrBirdman) reported@SkySports is a joke! 2 channels talking about Tottenham staying up. 1 channel on Pep leaving but nothing on Arsenal? Why am I paying for this ****?!
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Barry Carroll (@Goonerbar) reported**** off skysports and get back to Arsenal ffs.
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SKÏLLI NOVÄ🈵 (@skillinova) reported@its_ramzy @SkySports @SkySportsNews Real Madrid can never recreate this🔥
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Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported@CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.
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JD (@JasonJMA57) reported@OnlyShadrack @N_Macca74 @SkySports Doesn't want to be at the club when all the titles are removed and the club sent down to the lower leagues
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Sean Hurl (@tottnamtifosi61) reported@SirPeter64 @BazettTony88772 @SkySports That close season Big Pat spoke to my Dad at Heathrow, both of them from North of Ireland & he said he wanted to stay but his contract was up. The club made a derisory offer and so he left on a free. We have always been cursed with crap owners.
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Jeff Thomas @1966 (@JeffThomas19661) reported@skysports can we get of that **** team and get back to the Champions please #ARSENAL