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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 28: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, and Wokingham.

CityProblem TypeReport Time
Thatcham TV 17 days ago
Basingstoke Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • roygarr78004403
    roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • simm_minogue
    Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • DaddyBav
    𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • AfroChuck87
    Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • bigjonblue
    jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • simonharmer
    Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FootballsfK
    footballsf##ked (@FootballsfK) reported

    @ToonFan14 @SkySports This is fake by the way, Carragher has never discussed this, another sad account making **** up for engagement or to live out some fantasy world in their head...

  • richiimann
    EzeAniOba (@richiimann) reported

    @Kepa_Dotmors Bro e shock me oo. Skysports no be Bournemouth account. Why dem no post Guimaraes or Rodri. Them dey push the agenda badly. Na them go still talk **** for studio say the money too much.

  • generalwealth_
    GENERAL (@generalwealth_) reported

    These reporters are the ones fueling these market value at this point, you’d never hear media outlets in la liga or serie A do this unless it’s directly from their owners but in England, SkySports Keith has already put it out there that he’s worth more than 80m smh

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @FredTitmus It remains utter crap. It’s all about the city boys in London. No other nation is interested in it. @ECB_cricket does whatever it is told by @SkySports Anyone seen Rob Key recently? Wonder where he’s playing golf today.

  • jackbarker9
    jack barker (@jackbarker9) reported

    @StretfordPaddck @SkySports I’ll help pack his bags if he needs it. i’ve never seen an attacker who hates attacking as much as him

  • Valvinny2
    Valvinny (@Valvinny2) reported

    @ScuderiaHadjar @verstappenews Damn why is that skysports mic so long bro

  • superdavo87
    Mark Davies (@superdavo87) reported

    @SkySportsPL @SkySports It’s difficult on the bench and doubt he’d bother in training! All problems seems legit 12months on, surprised Villa would entertain it! Al halal next season almost guaranteed! Average players can score great goals occasionally!, this was one of them! Total *******!

  • FrankTheBeef5
    🇪🇸 (@FrankTheBeef5) reported

    @theMadridZone @SkySports Never in doubt

  • Gingelltown99
    RealDSG (@Gingelltown99) reported

    @SkyUK Could this be the worst service provider in England? My husband received a phone call from them yesterday advising him of an overdue payment, so he immediately paid the £115 as requested. Today the internet is disconnected and they have now advised him it will remain disconnected for 8 days, and there will be additional charges for the connection! He is now having to request the phone call recording, and a discussion with the manager, and may need to get ombudsman involvement - what a shame. We should have just gone with @Starlink. If we can switch now we certainly will try!

  • EliJah06660
    Elijah B🇩🇿🇫🇷 (@EliJah06660) reported

    @zuca_ @TouchlineX @SkySports My guy, make up your mind lol. If assists don't matter then wtf matters lol. Messi is a false 9 with playmaker tendencies when he switches to RW. Wtf is he supposed to do other than assisting lol especially since he's ****** 39. He can't run anymore.