Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 9, 12:50 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 15: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 6 days ago |
|
Wokingham
|
Phone | 13 days ago |
|
Wokingham
|
Internet | 18 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Adrian Powell (@AdrianActiveFM) reported from Eversley, EnglandWow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Paul Havard (@paulhavard) reported from Tadley, EnglandWhat is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Tony Phillips (@Loafite) reported from Basingstoke, England@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Iain White (@WhiteIain) reported from Finchampstead, England@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Cariad Morgan (@cariad_9305) reported from Basingstoke, England@SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, EnglandBad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Iain White (@WhiteIain) reported from Finchampstead, EnglandI have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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karsh davey (@rubbatiti) reported from Thatcham, England@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chanda Mubanga (@chandamuba) reported@Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.
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Luke Bernard-Haigh (@50shadesofhaigh) reported@Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?
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Matteo Littarru (@MLittarru) reported@SkyUK I just wanted to cancel everything to do with you, and you hang up on me?? 7 weeks to get broadband when the house already had sky.
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Andrew wright (@Andreww85373323) reported@SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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scott (@scott21282137) reported@KaiMarley77 @talkSPORT @SkyUK Yep… but he didn’t go around saying “I’m the greatest player ever “…. Unlike that horrible **** Ronaldo
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General_Melchett (@General_Melched) reported@SkySports So glad i don’t watch F1 anymore. It’s got **** all to do with racing anymore.
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Lola 🌇 ²³²²³⁰ (@spicegirlAA23) reportedSKYSPORTS REALLY JUST TOOK AN AD BREAK TO FIX MARCS GRAPHIC 😭😭😭 I CANT
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Joe Wrigley (@spokeninjest) reported@BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports
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ً (@shafcfc_) reportedBBC, SkySports etc have gone so far downhill over the last few years. If it’s not terrible commentators, it’s YouTube/vlogging divs who absolutely NO ONE wants to hear from.