Sky Outage Report in Basingstoke, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
TV | |
| Wokingham |
TV | |
| Wokingham |
TV | |
| Wokingham |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Gary king
(@KingGary9king) reported
from
Wokingham, England
@SkySports pay for football and then you want me to pay per view? **** that!
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Wheatley
(@RobwWheatley) reported
@SkyHelpTeam Your advice is appreciated. My housemate spoke to Sky today, and they said it's something to do with the device settings. However, this doesn't make much sense to me considering my device settings haven't recently changed; on top of others experiencing this issue in this thread.
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John Moriarty
(@JohnyMoz) reported
So too late to help now, but just in case I need it again, if I've changed channel away from a live pause is there anyway to get back to it? Thanks in advance for your help. @SkyUK
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josh smils
(@joshmayersmils) reported
@SkyHelpTeam Problem is when I called they said “we can’t do anything” and then proceed to blame outreach and say they couldn’t get hold of them. I got hold of them instantly so an absolute lie. Costing 100s of people weeks of work / money losing £1000s what’s going to fix that @SkyHelpTeam
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Simon Cochrane
(@simon_cochrane) reported
@SkyHelpTeam @RobwWheatley @SkyHelpTeam it would help if you removed Twitter from the Adult category of the broadband shield!
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Jason Devoy
(@jason_devoy) reported
@SkyHelpTeam Yes but been there and its general service not winback team. Already had that conversation and tried that way
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josh smils
(@joshmayersmils) reported
@SkyHelpTeam I’ve went through all the checks so have various customers in the building! There is a supposed outage in the area since last night but no one wants to look into or fix the issue if you read tweets above it will show what has transpired so far @SkyHelpTeam @SkyUK
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LousyGamerUK_
(@lousygameruk_) reported
@SkyHelpTeam Hi can someone help me with my account please, related to multiroom
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Paul Smith
(@PaulSmi57207589) reported
@SkySports Let's hope the police get all of them, with additional charges for the muppet in the check shirt. A heavy sentence added, for wearing that shirt, it was awful.
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YaBoiLewis
(@IYaBoiLewis) reported
Any idea why my internet has been down for the past 8 hours? @SkyUK
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josh smils
(@joshmayersmils) reported
@SkyHelpTeam That’s incorrect I did not use a tool I contacted openreach myself because I was not getting anywhere and explained the situation and they checked themselves and said they have looked and there are no issues on their behalf and to contact sky as their is nothing else they can do!