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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 12/27/2025 09:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Fleet, Basingstoke, Hook, Yateley and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomFleet Wi-fi
United KingdomBasingstoke E-mail
United KingdomHook TV
United KingdomYateley TV
United KingdomWokingham TV
United KingdomWokingham TV

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • flimtoe Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • DannyRivers3 Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • KingGary9king Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • LyndenPater Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • Idoneyermum iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • SteveNorth78 stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • bigjonblue jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jameslumley1997 Jam #StandWithUkraine🇺🇦 (@jameslumley1997) reported

    @SkyHelpTeam It advises me to wait 7 days! My WiFi has been down since Sunday. It came back again for about 3 hours and now it is down again! And I'm being told to wait seven days while I pay for this rubbish?

  • Kev80Lpool Kev G (@Kev80Lpool) reported

    @SkyHelpTeam Hi, I wanted to remove Sky cinema from my tv package but seems the only way suggested on the app is calling which I’d prefer not to do, can you help please?

  • sophb66 Soph v34.4 (@sophb66) reported

    @SkyHelpTeam Do we get a discount off our service for taking part??

  • LloydWi03719575 Lloyd Williams (@LloydWi03719575) reported

    Been with @SkyHelpTeam for over 5 years now, reached Gold Vip status. You'd think when a customer rings up and says I've got 6 months left on my contract which I can't afford any longer they'd be more helpful than to say sorry pal your in contract, ring us back in Sept!

  • 4it John (@4it) reported

    @SkyHelpTeam cancel a direct debit and within 24 hours I have 2 emails and a text message about it, which includes “Please note that if you no longer wish to be a Sky customer, you will need to contact us to complete the cancellation process and avoid additional charges” .. wow

  • ThomasKirk93 ThomasK💙 (@ThomasKirk93) reported

    @SkyUK 32 from April, Absoloute scam company been a sky customer for years as soon as my contracts are up I'm out

  • lukedavis98 luke (@lukedavis98) reported

    @SkyHelpTeam Gunna get my ‘Red Button not working’ tweet in early before tonight’s game

  • jamesclossick Lord of the Pies (@jamesclossick) reported

    .#SkyStream is the pits. I spent weeks trying to get it operating + multiple calls with advisers. I’ve now cancelled the service. I was promised £30 compensation, but they’re now refusing to pay it. I have 2 remotes & a puck I paid £20 for which they won’t refund. @SkyHelpTeam

  • jamesclossick Lord of the Pies (@jamesclossick) reported

    @SkyHelpTeam I tweeted to try to warn people how awful #skystream is. Your company has been so unhelpful & dishonest I just think if one person reads my tweets and decides not to get the service it will be some compensation for me despite losing out financially because of Sky’s dishonesty.

  • HealSlave Heal (@HealSlave) reported

    @hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!