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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 9:22 PM GMT+1.
  • 50% Internet (50%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Alton, Basingstoke, Yateley, and Wokingham.

CityProblem TypeReport Time
Alton Wi-fi 3 days ago
Basingstoke Phone 12 days ago
Basingstoke Internet 12 days ago
Yateley Internet 17 days ago
Wokingham Internet 18 days ago

Nearby cities with recent reports

Alton

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • Gary4W
    Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • cfc2364
    topei12 (@cfc2364) reported

    WHAT THE ACTUAL **** ARE YOU DOING @SkySports . 3 ******* LIVE CHANNELS AND YOU ARENT SHOWING THE PREMIER LEAGUE CHAMPIONS CELEBRATIONS. YOURE SHOWING A ******* RELEGATION. YOU BUNCH OF USELESS *****

  • egelmundus
    egelmundus (@egelmundus) reported

    @SkySportsF1 And here I thought this quote was about the Red Bull team performance. But hey, Sky would never abuse the chance to kick a non-British driver when he's down. Right, SkySports?

  • dennise68605807
    cassieMufc (@dennise68605807) reported

    @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

  • Max1886AFC
    Max - CHAMPIONS 🏆 (@Max1886AFC) reported

    I’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports

  • rob13afc
    Rob Taylor (@rob13afc) reported

    @TheArsenalFan1w This is a disgrace @skysports you are ****

  • SallyJ26
    ❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported

    @SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…

  • MohammedAliu6
    Cybron🇬🇭 (@MohammedAliu6) reported

    @SkySports Waited three seasons and still ended it with a brace. Ronaldo really cannot help himself

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • phoebesworld158
    Deborah (@phoebesworld158) reported

    @SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.

  • HuwJ85
    Huw J (@HuwJ85) reported

    Club should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.