Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Sky
Sky is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 4 days ago |
|
Basingstoke
|
Internet | 5 days ago |
|
Basingstoke
|
Wi-fi | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Sam (@angryatcoop) reported from Basingstoke, England@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
-
paul alexander (@paulale01206488) reported from Tadley, EnglandNever heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
-
Dan Rose (@_DanRose_) reported from Wokingham, England@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
-
Iain White (@WhiteIain) reported from Finchampstead, England@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
-
Tadiwa (@MushTadi) reported from Wokingham, England@SkyHelpTeam WiFi is down, are you fixing the issue?
-
Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
-
Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
-
Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
-
Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
-
Cariad Morgan (@cariad_9305) reported from Basingstoke, England@SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!
-
Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
-
Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
-
Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
-
𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
-
Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
Craig Waters (@Cwwaters10) reported from Thatcham, England@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
-
Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Dani☔🥀 (@danni_OSullivan) reported@SkyUK broadband has got to be the absolute worst! Nothing but connection issues.
-
ELI.Arshap (@EliudByamungu) reported@BrooksyWee @SkySports U can disagree with him without insulting him. He really dint insulting Messi. He just backed his player, though deep down he knows no one can stop Messi on an important game.
-
Trev McIntosh (@_Trev_M) reported@SkySports What does the rule say? If you read the rule book, then it should not have stood. Your poll be as well say “do you support England”
-
Adam bamford (@Adbo99) reported@SkyUK I have to say Sky have the worst customer service I have ever dealt with. I am now 2 months and more without working broadband and all Skys doing. It’s like walking up a very muddy hill with flip flops on. 😱😱 should be ashamed of yourselves
-
Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
-
Gill (@gill_frost) reported@MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.
-
Tasha Louise Orrow (@hammersbabe89) reported@SkyHelpTeam mobile data signal in the UK is shocking
-
The Wheel Turns ... 〓〓 (@SimonLeggX) reported@MichelleBeckett @SkyUK @VodafoneUK I've had similar problems with Virgin. I won't use them anymore
-
Precious Atubobienemi (@PAtubobienemi) reported@SkySportsBoxing @SkySports "Fisher back at the Copper Box against whoever Zuffa can find willing to lose on cue — domestic 'heavyweight prospect' hype has never needed an actual test to keep selling tickets."
-
Anaya Khan (@AnayaKh79843612) reported@MichelleBeckett @SkyUK @VodafoneUK So sorry for your loss 😢when my mum passed I had the same issue with Post Office phone line. Firstly they refused to take my call asking for a copy of death certificate and then 30 day cancellation charge.