Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Wokingham, Bordon, Fleet and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Internet | |
| Hook |
Internet | |
| Basingstoke |
TV | |
| Thatcham |
TV | |
| Wokingham |
TV | |
| Basingstoke |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fernie Bartram
(@F_L_Bartram123) reported
@beccaburton8 @SkyHelpTeam I’d put a complaint in if I was you. Shocking service x
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❤️️lorna❤️️
(@lornabrown1987) reported
@SkyHelpTeam no internet yet again and WiFi constantly going off, the speed is never anywhere near the guaranteed speed this has been going on for months while my children are trying to work! But I’m always expected to pay the same amount every month for services we can’t use?
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...Katie Peters...
(@Xkatiepx) reported
@SkyHelpTeam No it’s not sorted. We have an engineer coming out on Sunday- something we have been trying to get for months. So for all this time we have been paying £27 and can’t use the wifi without problems.
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Simön_Says
(@n17_oap) reported
@Daily_Hotspur @SkySports Never his fault is it ? 🤦🏼
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Alive
(@85Alive85) reported
@GeorgetaGavril1 @SkyUK Over an hour and it wasn't a fault in their systems. It was an openreach issue. All done.
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Amy Meech
(@AmyMeech) reported
Does anyone here use Sky Q. Our mini boxes just keep disconnecting all the time. It’s not our internet because everything else works fine. I’m losing the will! Anyone else had this issue. @SkyUK any idea on how we can fix this??
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David lawson
(@dvidthomas) reported
@SkyHelpTeam In other words I have to ring up go through all the rigmarole of being on hold etc etc to be told there’s no problem that you can see Im Home schooling two children and my wife is attempting to work from home
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The Cat of Ibrox
(@pipsthecat) reported
@SkySports This **** is infuriating. Stop the hate. The perpetrators, like almost all young idiots, will one day be ashamed of themselves.
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Raaaaaachelxx
(@rachelguyy) reported
@SkyHelpTeam I’ve got technical fault coming up on every channel, can you help please?
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JAS
(@jassidhu81) reported
@SkyHelpTeam Worst customer service