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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 9, 1:03 AM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke, Bordon, Newbury, and Fleet.

CityProblem TypeReport Time
Yateley Internet 5 hours ago
Wokingham Internet 1 day ago
Basingstoke TV 7 days ago
Basingstoke Phone 23 days ago

Nearby cities with recent reports

Yateley

1 recent signals

5 hours ago
Wokingham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • Idoneyermum
    iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • pisgahjag
    J-G (@pisgahjag) reported

    @RBR_Daily Montoya is an idiot, and this shows who pays the check, he works for the F1 feed, so no surprise he is biased, plus I can tell a bit jealous of Maxs success, and he doesn’t come off as a nice person. He is the reason I watch F1 on SkySports on Appletv.

  • TD444_TSEPO
    TSEPO (@TD444_TSEPO) reported

    @SkySports How sure are you that it's Real Madrid fans who signed that ****

  • islandsbm
    islandsbm (@islandsbm) reported

    @SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??

  • Stubbsmeister
    Paul Stubbs (@Stubbsmeister) reported

    @SkyHelpTeam your customer service is a joke! I’ve called 3 times to try and cancel Broadband Was told couldn’t cancel due to ongoing upgrade work in my area! Lady said she was making a note to cancel and not to worry! Just called again and another lady said there’s no notes

  • discos100
    Dave Thorniley (@discos100) reported

    @SkyHelpTeam really poor customer service and need to escalate a complaint that’s not being heard. Do you have a uk based contact centre

  • Oliviniho
    Oliviniho 🔴⚪️ (@Oliviniho) reported

    Enjoying the @AmazonUK football coverage. So much better than the @SkySports rage bait faux fandom crap.

  • Nigemufcok
    Nige (@Nigemufcok) reported

    @YeDivvy @EdsLFC @SkySports Timing doesn't matter, and I could post many more including the whole room at a Spirit of Shankly gathering singing the Munich song, but let's pretend none of it happened because you might get offended if you get a bit back. Always the victims, it's never your fault.

  • theJoshBassett
    Josh Bassett (@theJoshBassett) reported

    @justcfc @SkyKaveh @SkySports They believed they won it. Not understanding the Manager was the driving force.... They gave themselves raises. And told the manager No when he needed A CB. Absolute idiot. Abramovich understood how important the managers role was.

  • NonleagueRdup
    The Reposs Non League Round Up Show (@NonleagueRdup) reported

    @SkyHelpTeam why has sky customer service got so bad a platinum customer and the service is appalling why does it take 3’phones calls and over an hour on the phone to sort a situation

  • nkwabyte
    NkwaByte (@nkwabyte) reported

    @theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso