Sky Outage Report in Basingstoke, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Adrian Scott
(@westolian) reported
from
Yateley, England
@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richie #SaveNeighbours
(@RichieUK_TTV) reported
@SkyHelpTeam Unless you offer multiple main boxes - I don’t want a stupid mini box and share a planner with my 70year old mum that I pay for! Thought the whole point of Sky Go Extra was to get extra features — heck it’s works on Xbox why not Apple TV like it did in BETA ?
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Sally Wilby
(@pimlicogirl) reported
@SkyHelpTeam I have a GDPR complaint. Please advise.
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Miss Maj 👩🏼🏫
(@MissMaj_) reported
@SkyHelpTeam got cut off again and was told if that happened someone would ring me back. They didn't. I was promised next day delivery... I won't be here on Monday to receive the package and I picked you on purpose for what was advertised. I think after this experience I might just cancel
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Anon1234
(@Anon12384175897) reported
@SkyHelpTeam can you please help my activate a sim as I'm going round in circles taking me to the shop page everytime I click "activate new sim". Very disappointing and frustrating!
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Ian Woodbridge 🏴 🇬🇧
(@zzrflyer) reported
@SkyHelpTeam no broadband since 12am. Tested hub days major outtages accross the UK. Sky glass customer on VIP. Not good sky. Bot good is it?
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Dave Ward
(@DaveWardDrummer) reported
@SkyHelpTeam Hi, internet has been down since 2am on 29/7 due to cable thefts (known issue affecting TN12). How do I get a refund for lack of service?
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Anon1234
(@Anon12384175897) reported
@SkyHelpTeam Can I get help activating this please as I've been trying for hours now and this is unacceptable?
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Neil
(@priceboyneil) reported
@SkyHelpTeam 26hrs, no internet in Swanley. No info from Sky and closed down as soon as I called in with no news. How long? I used a gig of data yesterday (now need to pay for more)and need to do work from home. Help Sky?
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Bianconeri4Life❤️
(@Bianconeri4L) reported
@BianconeriZone @SkySports Allegri sucks very very hard 🤬🤬🤬 What is not to understand that Rovella and Fagioli are 100 times better!!?? Allegri DRSTROY the Club!!! @juventusfc
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The Frenchie speaks🏴 🇺🇦
(@yesiscoming) reported
@SkySports good to see Scottish football back. Annoying you still persist with the poor quality members of your coverage team.