Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
- Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 22, 9:22 PM GMT+1.
- Internet (50%)
- Wi-fi (17%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 23: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Alton, Basingstoke, Yateley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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Phone | 10 days ago |
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Internet | 10 days ago |
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Internet | 14 days ago |
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Internet | 15 days ago |
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TV | 20 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Chris Dossett (@Chrisdossett11) reported from Basingstoke, England@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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kirsty (@kirsty_batten) reported from Newbury, EnglandDidn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
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Richard Conway (@richcon98) reported from Thatcham, England@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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roy garrett (@roygarr78004403) reported from Yateley, England@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
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Danny Rivers (@DannyRivers3) reported from Basingstoke, England@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Nicola Sargeant (@nik_sarge) reported from Finchampstead, England@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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KAY_EBI🐐⚖️ (@GOATEDKAYKENNY) reported@bagofdreamzz The little bro was just a fine young player they should have left to grow into his game with age 😡 Skysports and their stupid British media entities caused all this. I hate how it's been for the young guy bro. I seriously hate it.
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RP (@RyanPowell1201) reported@SJohnsonSport Very poor journalism. Think about things before you post stuff like this. @SkySports for the greed of money wanted this game on TV and at 8:15pm!! Not 7:30pm, not 7:45pm, 8:15pm!!!!!! I never got home till 11:35pm and I’m in work today. Ruining football Sky sports!
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Reena Dance (@bddance) reported@SkyHelpTeam My mother’s mobile was accidentally disconnected by Sky a week ago. Have been calling for the last 6 days for hours everyday and no resolution. An elderly and vulnerable customer is left with no phone. Urgent help needed!
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tee. (@teebee_16) reported@ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.
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AndrewP (@Andrewilo) reported@maroonajambo @BBCSportScot @SkySports Worst part about it is Chris Sutton.
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Madrid TakesX (@MadridTakesX) reported@seunbayo89 @SkyFootball @SkySports Delete this nonsense 🚮 even in the next world you Spense will never be better than Trent what disrespect
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Jossi (@mrjossi_b) reportedI'll never understand why @SkyUK and other UK companies persist with "employing" / outsourcing people in their customer service departments who can barely speak or understand English. #KeepItBritish
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Mikey (@MikeyBagels_Lox) reported@SkySports Feel bad for the squad. Have to watch his antics again
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#ColeWorld (@OrvCole) reported@SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?
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KOTV_22 (@jamesmi29503135) reported@TouchlineX @SkySports If we are bringing 3 strikers then fully valid, just only expected 2. Why has he never called him up before.