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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 9, 1:03 AM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke, Bordon, Newbury, and Fleet.

CityProblem TypeReport Time
Yateley Internet 13 hours ago
Wokingham Internet 2 days ago
Basingstoke TV 7 days ago
Basingstoke Phone 24 days ago

Nearby cities with recent reports

Yateley

1 recent signals

13 hours ago
Wokingham

1 recent signals

2 days ago

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Tennantbabe1
    𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

  • bigjonblue
    jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • simonharmer
    Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • Goodison1001
    Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • VickyChambers78
    Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • DaddyBav
    𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • iamCaptainLuke
    ☺️Omo Baba Nepa⚡️ (@iamCaptainLuke) reported

    @SkySportsPL You SkySports are so awful. You kept bringing on this guy to keep ridiculing Arsenal and saying all sort of nonsense about them week in week out, to prove what point or for what reason exactly... you have never brought in anyone to do this same thing to other clubs in the league

  • EoghainMK
    EMK (@EoghainMK) reported

    @spfl @SkySports Hearts are not my team.However like so many Scottish football fans it would be amazing to see a small side triumphing against the sides with huge money.Never thought this could or would happen ever again.

  • makuupaul
    Makuu (@makuupaul) reported

    @SkySports We should not celebrate too early. We have 4 Finals in the #EPL and #UCL, that is what matters most. Win them all. Keep our head down. #ARSATM

  • BotusKing
    King Botus🐘 (@BotusKing) reported

    @justcfc @SkyKaveh @SkySports That’s not the problem,the problem is lack of ambition,because someone that won something would want to win more and to that they will invest more, you can’t make it to the CL for the first time in 3years and the best you could do is Delap

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported

    @pitpasschris @sky If this July increase is related to phone/broadband you’re likely on old copper services. If so expect a further increase in October @SkyHelpTeam should be explaining it’s due to Openreach switching off the copper network & hiking prices to double them compared to start of 2026

  • AFCxAnime
    My goat ^^ (@AFCxAnime) reported

    @NorthBankNadim @SkySports It's hilarious seeing an idiot spouting nonsense, it becomes a problem when a seemingly respectable person starts spouting nonsense.

  • nkwabyte
    NkwaByte (@nkwabyte) reported

    @theMadridZone @SkySports Just give it to him, all the bad nuts will be exposed, but in hindsight sight this is what they should have done for Xabi Alonso

  • pyQu3st
    PyQuest (@pyQu3st) reported

    @F1Media @SkyGroup @SkySports You realized how bad you messed up with AppleTV ?

  • HurdleyOli11823
    OHur (@HurdleyOli11823) reported

    @F1Media @SkyGroup @SkySports Never going to pay a penny for sky coverage 👍

  • NonleagueRdup
    The Reposs Non League Round Up Show (@NonleagueRdup) reported

    @SkyHelpTeam why has sky customer service got so bad a platinum customer and the service is appalling why does it take 3’phones calls and over an hour on the phone to sort a situation