Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon
|
TV | 13 days ago |
|
Newbury
|
TV | 13 days ago |
|
Basingstoke
|
Wi-fi | 14 days ago |
|
Yateley
|
Internet | 15 days ago |
|
Basingstoke
|
Wi-fi | 16 days ago |
|
Fleet
|
Internet | 18 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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JAMES 😇 (@JHG1973) reported from Four Marks, England@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyHelpTeam please see previous tweets. Help #COVID2019
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Brambley (@Fionab105) reported@The_Doctor_Z @London_Lions @SkySports I’ll give that I didn’t see the badge, my bad! but when half the squad is out for covid, when you’re in a situation of high risk and at higher risk yourself, some precautions can be taken to reduce the risk. Better endure a mask for one game than have a season cancelled..
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phil stevens 💙 (@philtheyiddo) reported@SkyHelpTeam i cant get through and when i do i get cut off it seems like you dont care as long as you sign up at the moment i cant even watch bbc i player because of the **** internet and to think i was going to get sky tv i must be mad
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Rotheos_ (@Rotheos2) reported@SkyHelpTeam Internet hasnt been good for a whole month but it's been off completely for two days and I have Uni work to finish and I've already missed a lot of my meetings👎 The sky website says theres absolutely no problems but there are lots of people with the same issue.
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Sophia Crowther (@CrowtherSophia) reported@SkyHelpTeam I have no broadband. It’s not worked all day. I’m in the HA2 area. Your website says there’s an outage in the area but it’s been saying that all day and there’s been no update. Pls could you let me know when this is likely to be resolved?
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Nothere (@Nothere57299246) reported@SkySports @SkySportsNews This muppet is giving mma a bad name. Can't he just shut it and pretend he used to be a decent fighter ?
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Clifford⚽️🔴⚪️ (@cliffie777) reportedWhat is it with @BBCSport and @SkySports having shite commentary teams. Every game is just crap because of the lack of Enthusiasm 😷😷😷
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Claire222 (@Claire22211) reported@SkyHelpTeam Are there any network issues in Kent at the moment?
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s (@_sophiekarla) reported@SkyHelpTeam i’ve just rang snd had the phone put down on me ?? literally ringing about switching to you for broadband as i only want internet. i’ve had sky tv with you and i want to come back for broadband. what deals have you got?
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Ollie (@Ollie_90_) reported@RobertsTomos @SkySports If we applied the rules this guy is reading, if someone goes clean throw through, you should kick them in the face so an indirect freekick is awarded. ******* idiot its a stone wall pen
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Ben Rothery (@BenRothery) reported@SkyHelpTeam Tried absolutely everything and no resolution. What can be done about this? It’s been like it a week now.