Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 25: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Newbury, Wokingham, Alton, Odiham, Yateley, Bordon, Fleet and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Basingstoke |
TV | |
| Thatcham |
Internet | |
| Newbury |
TV | |
| Basingstoke |
Internet | |
| Wokingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Angela Cavanagh
(@ACavanagh78) reported
from
Basingstoke, England
After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚
(@OzMaliphant) reported
from
Bordon, England
@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Ian McSimm
(@_TheEvertonIAN) reported
from
Whitehill, England
The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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Paul Carpenter
(@Carpente7Paul) reported
from
Shinfield, England
Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Helena
(@bowerhe) reported
from
Wokingham, England
@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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David
(@p4yno) reported
from
Wokingham, England
The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Scott Elliott
(@ScottElliott10) reported
from
Thatcham, England
@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Ollie Bevington
(@ollie_bevington) reported
from
Littleton and Harestock, England
@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kerry latham
(@laticsfan18) reported
@SkyHelpTeam i have been trying to contact the accessibility team all day on 03442410333 Is this number still valid or is there a problem as it doesn't even ring
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Stephanie Presdee
(@Pampardour) reported
@SkyHelpTeam no satellite signal. Stanton Harcourt . Near Witney. Oxford. since this morning. rebooted..still nothing
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🎤Richie-B 🇬🇧
(@Rich_Stomp_It) reported
@DVATW I couldn't believe the Sky advertising I saw yesterday between the cricket. It was a wokefest pile of crap with pronouns galore and men with beards dressed as women. Complete disgrace from @SkySports
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Taylor
(@JustMamaTay) reported
@SkyUK how do I cancel without speaking to one your horrible telephone centre people?
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Dano_Lingr
(@dano_lingr) reported
@SkyHelpTeam your service is horrific 17 years being with you, tv, all the channels, broadband and 3 mobiles but you can’t even increase the data for me with a reasonable cost. #closeaccount #noloyalty
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🇦🇺⚽️Sam⚽️🇦🇺
(@MelbourneBlokee) reported
@TouchlineX @SkySports Jose Mourinho wants the sack at Fener, dead *** the worst GK..
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SprostonCharlatan
(@mrs_harket) reported
The audacity of @SkyUK Their marketing team just rang me. wtf 😬
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Craig Donnison
(@craig_donnison) reported
Yet again, appalling customer service from greedy @SkyUK including obnoxious "Priority" team to a so-called Platinum VIP member of 11+ years. Absolutely furious, irate, livid & seething.
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Stephen Jackson
(@dr_stevejackson) reported
@SkySports @AP_McCoy hands down, no argument.
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Gelli’s Music Vinyl
(@GelliVinyl) reported
@SkyHelpTeam @MrGelli I’m posting this from other account as I cannot see the original “scripted” message on my main account. I have sent a direct letter of complaint about why Sky Mobile stole my already PAID data & FAILING TO SEND OUT COMMUNICATIONS TO ME. Sky M are Disgraceful. CC @MartinSLewis