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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.

CityProblem TypeReport Time
Thatcham TV 3 days ago
Basingstoke Internet 5 days ago
Basingstoke Wi-fi 14 days ago

Nearby cities with recent reports

Thatcham

1 recent signals

3 days ago

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • VickyChambers78
    Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • Idoneyermum
    iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Basingstoke, England

    @SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • ollie_bevington
    Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kipianitblisi
    ROBERT DEAR (@kipianitblisi) reported

    @MichelleBeckett @SkyUK @VodafoneUK If you expect poor service from Virgin Media you will not be disappointed.

  • SupaMo10
    Muhammed Khan (@SupaMo10) reported

    @SkySports the coach is the problem. It is very easy to get rid of simulation in the game. Every coach needs to decide not to select any player who dives. It will immediately stop. There is no controversy here. A cheat got caught. Well done

  • garyboy1477
    Gary (@garyboy1477) reported

    @SkySports Yep are FIFA going to fix this game as well ?

  • Charlesvoicema1
    Charles_voice_mail (@Charlesvoicema1) reported

    @MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...

  • HolliCarden
    Holli (@HolliCarden) reported

    @MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

  • StevieA14
    Stevie Adams (@StevieA14) reported

    @SkyHelpTeam 12 days for an engineer to fix my tv signal issues when im paying £100 a month is not the one

  • smithco76
    Colin Smith (@smithco76) reported

    @MichelleBeckett @SkyUK @VodafoneUK Same experience when my father died in September. Everyone was fantastic. Insurance, banks, utilities. Everything dealt with, no dramas & gave us plenty room & time to get paperwork. Virginmedia were horrible. Forced my mum to take out another contract before they’d close my dads

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

  • red_mocha2022
    red_mocha2022 (@red_mocha2022) reported

    @MichelleBeckett @SkyUK @VodafoneUK Bad business practice. Walk and don't look back. I'll repost.

  • jossi04
    JH (@jossi04) reported

    @SkySportsNews You should be reporting on the ridiculous pricing of kits! **** skysports and the other robbing brands. Make football affordable!!