Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
TV | |
| Wokingham |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
TV | |
| Thatcham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Adrian Scott
(@westolian) reported
from
Yateley, England
@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Ollie Bevington
(@ollie_bevington) reported
from
Littleton and Harestock, England
@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trev
(@Trev16404675) reported
@SkySports How to make more people laugh at their pathetic whingeing, which is wrong but they have no idea how much damage they are doing to race issues.
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Dman
(@dmanu99) reported
@SkyHelpTeam Sky broadband going down every 10 minutes or so since 6pm yesterday. Bt32 area. any update?
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Emma
(@emmaloubrew) reported
@SkyHelpTeam hi, I’m having issues with my wifi. I’ve run the tests but it keeps saying your tests are down. I wfh and this is preventing me from doing so. Can you help?
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Tom Wilkinson
(@tomwilky93) reported
@SkySports Getting boring this now no one gives a ****
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mel 🧚🏼♀️
(@MelissaJadeex) reported
@SkyHelpTeam I do this every single time the connection drops and it just says to follow the steps which I do. 10 minutes later it drops again. We pay an awful lot of money for our TV and Broadband so expect it to work. I shouldn’t have to hotspot off my phone multiple times a day.
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Darren Mills
(@DarrenMills2) reported
@SkySports Maguire shouldn't even make the starting 11, never mind captain
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NobodyAtAll
(@ManShapedVoid) reported
@SkyHelpTeam Thanks for the reply. So, can I still order it to take advantage of the Black Friday deal, seeing as it’s just an issue with the website rather than the service?
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doofer63
(@doofer63) reported
@CalebMasikati @SkySports Picture shows the problem,neither player fit to represent United.
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Paul Telfer
(@TelfWar) reported
@SkyHelpTeam glitches, especially when pausing, or fast forwarding live TV, and this is extremely frustrating. And also the ITV Hub is easily the worst App on there to use. Really disappointed with this. Please sort it out Sky or ITV, or whoever is responsible!
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Kreshnik Demiri
(@kreshnik_d) reported
@SkySports Maguire shouldn't be captain anymore! Not even one game! The way he threw the armband down! So disrespectful!