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Sky

Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
  • 50% Phone (50%)
  • 25% Total Blackout (25%)
  • 25% Wi-fi (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.

CityProblem TypeReport Time
Basingstoke Wi-fi 1 day ago
Basingstoke Phone 1 day ago
Basingstoke Total Blackout 4 days ago
Thatcham Phone 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. Iโ€™m surprised they can even see the action they are so far away. Pathetic coverage ๐Ÿ˜ก

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • MissHeatherWild
    Hev โญ๐ŸŒ™ (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • paulhavard
    Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? ๐Ÿ‘Ž๐Ÿป

  • Cwwaters10
    Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Donโ€™t actually give a shit

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam Iโ€™m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. Thatโ€™s really not helpful ! I expect the service fixed.

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say Iโ€™m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • Jme_Cook
    JME ยฉโ„ข (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Basingstoke, England

    @SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. Whatโ€™s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • ohheeyitshollie
    Hollie โœจ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • basicbloke2012
    Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are ๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰๐Ÿ’‰

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • roygarr78004403
    roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Derek36796760
    Derek (@Derek36796760) reported

    @cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldnโ€™t do anything yet when I left sky told me they could have done for ยฃ25 rather than ยฃ44! Iโ€™d already signed up with Vodafone

  • FSC4W
    Rusty (@FSC4W) reported

    @cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.

  • MuskCaughtAP
    ๐Ÿ‡ป๐Ÿ‡ฎ (@MuskCaughtAP) reported

    @SkyHelpTeam You guys are useless. Iโ€™ve been in the queue for an hour, it seems like you donโ€™t want to face the music in regards to my complaint

  • RamsbottomMark
    m (@RamsbottomMark) reported

    @cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer

  • MartMart_62
    Mart Mart (@MartMart_62) reported

    @cxdi55 @skytv @SkyHelpTeam Sky customer for almost 27 years. Price jumped to ยฃ180. New customers get a similar package for ยฃ71. Only difference was I had sky Q the new one was sky stream. Tried to haggle but their best price was nowhere near the new customer price. Needless to say I start virgin next week

  • TFtruckerhats
    Trash Flowers Trucker Hats (@TFtruckerhats) reported

    @BarcaUniversal @SkySports Shut ******** up and play you idiot

  • old_doozer
    Andy Conroy (@old_doozer) reported

    @cxdi55 @skytv @SkyHelpTeam I recently switched to Sky from NOW (owned by Sky) who had offered me a similar choice for their "Powered by Sky" service. Not only did I get it direct from Sky for ยฃ27, I also picked up a ยฃ105 new customer gift card.

  • mahoosivemike
    M (@mahoosivemike) reported

    @cxdi55 @skytv @SkyHelpTeam Call them up and tell them youโ€™re a loyal customer and struggling financially, they will meet you half way.

  • diygolf
    John Pennington๐Ÿ’™ (@diygolf) reported

    @SkyHelpTeam Iโ€™m not with you anymore never ever will be again your company is a disgrace

  • AdamH_Ash
    Adam (@AdamH_Ash) reported

    @cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was ยฃ3 off. Horrible to deal with. Their retention team used to be ok now itโ€™s gone down big time!