Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Fleet, Basingstoke, Hook, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Wi-fi | |
| Basingstoke |
||
| Hook |
TV | |
| Yateley |
TV | |
| Wokingham |
TV | |
| Wokingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rich #WearAMaskSaveALife
(@ochostrike) reported
@SkyUK Go is awful, awful software.
-
-Judd
(@liambraithwaite) reported
@PJLinton @SkySports @Carra23 The argument for referees getting it wrong was “they only have live in play view” I thought VAR was brought in, for the ref to have a second view of something he might not have seen. So he doesn’t make massive errors. Not all this **** they’ve brought in with all the new rules
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Ross ⚽️
(@ross_dipple) reported
@SkyUK Your broardband is absolutely shocking. Terrible service
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KTC
(@KieranTCampbell) reported
@SkyHelpTeam hey guys I had a bill issue where you were trying to charge me for broadband despite switching services, I called and was told how to fix it without it hurting my TV service but now I'm getting notifications about a late payment despite having already paid...
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Chief Brody
(@mfowmes) reported
@SkyHelpTeam I constantly get remote network failure trying to download on demand programmes. Seemed to coincide with you adding Disney. Getting ridiculous.
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Nick
(@nick_squad) reported
@SkyHelpTeam is there an issue in the NG2 area of Nottingham my wifi keeps cutting out
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Dave Cooper
(@DaveCoo40868643) reported
@MrCKelly1982 @SkySports Chris, I'm not goi g to be rude to you, it's obvious you like the none contact football that we have now, I prefer the contact sport, when players stood up to be counted, not throw themselves to the floor like cowards.
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graham carpenter
(@gray740) reported
@SkyHelpTeam Paid your so called bill so you can talk to me and confirm i owe nothing then you take more out of my account and to boot have a collection agency hassling me as well ******* murdoch wankers
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I’ll Fax Levy Now
(@faxing_levy_now) reported
@SkySports @EddieHearn Current restrictions on fans back in stadia are ****. No atmosphere, constantly having to sanitise you arse hole every 5 mins. It’s not fun
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Urban_Legend 🇿🇦
(@Wesley35702319) reported
@RemaMichael8 @HauserQuaid @SkySports Where I come from follows are earned and never asked for