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Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 9:22 PM GMT+1.
  • 50% Internet (50%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 23: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Alton, Basingstoke, Yateley, and Wokingham.

CityProblem TypeReport Time
Alton Wi-fi 24 hours ago
Basingstoke Phone 10 days ago
Basingstoke Internet 10 days ago
Yateley Internet 15 days ago
Wokingham Internet 16 days ago
Basingstoke TV 21 days ago

Nearby cities with recent reports

Alton

1 recent signals

24 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • flimtoe
    Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • Denwazza
    Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • webwitterwave
    webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England

    @ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.

  • simonharmer
    Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • _TheEvertonIAN
    Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • Mark_Lacey_1974
    Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • MushTadi
    Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HorneyMedia
    Tony Horne Ghostwriter (@HorneyMedia) reported

    Garbage from kaveh on @SkySports that pep is greatest ever manager. What nonsense.

  • Poodlepupboy
    Antonio (@Poodlepupboy) reported

    @FootballFunnys Cancel @SkySports

  • Mymanswann
    Steve Marshall ⭐️⭐️ (@Mymanswann) reported

    Carragher is the worst pundit. His hatred towards Chelsea is unreal. Can’t hide is biased towards whoever Chelsea play against. @SkySports surely your higher ups can’t actually enjoy listening to his crap

  • TSDLiveries
    TS Livery Design (@TSDLiveries) reported

    @SkySports Whats with the new title music? Its terrible! Its cheesy! Its not F1... Especially with the lyrics "twist my wrist" you do realise this isn't @motogp right?

  • Julesetti
    jules.ett (@Julesetti) reported

    @dinadolass1 @SkySports Yea because our stupid board before laporta. Its just a question of time

  • kowalskiukk
    Kowalski (@kowalskiukk) reported

    @SkyUK I was staff for 19 years and received 2 years free viewing as part of my leaving package.Tried calling the number advised on the letter and there is no option to discuss options and am now in an endless text exchange with AI. Awful service, used to be a great business.

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SomeAnyNextGuy @SkySports Where did I mention Barcelona in my initial tweet? I didn't say anything about small club internationally. I said small club. Why would I talk about Spain if we're in England. I didn't change ****. Prem clubs don't do parades just for winning one league. Small clubs do.

  • avalleybantam
    avb (@avalleybantam) reported

    @SkySports Is this sort of thing the trust and club should make representations about but never do.

  • theportgreen67
    Portgreen67 (@theportgreen67) reported

    @maroonajambo @BBCSportScot @SkySports Went looking for it tonight,was up at bbc chookter before I realised it was only on sky Poor show tbh

  • utd_cappie
    simo cappie 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇲🇦 (@utd_cappie) reported

    @TheSpecialRed1 @ZaidBalll @SkySports Okey special retard 👍🏻