Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Wokingham, Basingstoke, Thatcham, Hook, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Hook |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Barrow
(@KyleBarrow_10) reported
@SkyHelpTeam getting error code 4090 when trying to get onto the sky go app, any clue how to fix it?
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John DeKoven
(@johndekoven) reported
@SkyUK my broadband service is unusable so what am I paying 4? down all the time, having 2 explain to reps who don't understand IT that the troubleshooting they are doing won't help. I requested a new router & I'm being refused. I will be canceling if this is not resolved ASAP!
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B.P. Walter
(@BarnabyWalter) reported
@SkyHelpTeam Yes! And have access to all those other UHD titles shown in that video. The problem seems to be the UHD edition of Dolittle doesn’t exist on the service. As you can see in the video, Dolittle isn’t part of the main UHD page.
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Chimney Orange
(@chimneyorange) reported
@SkyHelpTeam I bet they don’t. I’m cancelling my whole service in 83 minutes if one comes today.
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southernwood.s.j
(@sjs_1976) reported
@SkySports 401 402 403 409 All with the same bloody program on, do you think that is a fair service? I don't !!!!
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Shiv Mohan
(@shivmohansaxena) reported
@SkyHelpTeam @KushPrinc3 Your tech team keeps us waiting for more than 30 min some times 45 min... Imagine how much time and frustration as a customer we have
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Imoo
(@imojohnnyvilly) reported
@SkyHelpTeam Hi, it's my step dad. When he tries to upgrade his mobile phone it says website is down. He said its been doing it for few weeks now.
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Alan Shennan
(@AlanShennan3) reported
@SkySports good to listen to your biased commentary again hardly the one sided affair you made it out to be 11 against 10 but you are always biased in support of the Winning team
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JoJo🐝🐝🐝🐝🐝
(@JOJOBE69) reported
@SkyHelpTeam Ok thanks. I cleared my cookies so not asking me to sign in now. Can you tell me do you have to have broadband for just sky TV?
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Sean🏴
(@SlugWires1309) reported
@SWMathemategYBD @SkySports Who did you support?