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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Phone.
  • 67% Internet (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.

CityProblem TypeReport Time
Basingstoke Internet 14 days ago
Wokingham Phone 21 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • TheTomothy
    Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • webwitterwave
    webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England

    @ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • paulhavard
    Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • DaddyBav
    𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • JamieNite66
    PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AmeinEzmail
    Offside Opinions (@AmeinEzmail) reported

    @UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • billythbook
    billythebookie2025 (@billythbook) reported

    @SkySports @Carra23 but hes never been a manager

  • IGL81
    Ian Lewis (@IGL81) reported

    @SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.

  • PhotoCBradley
    CB Photography (@PhotoCBradley) reported

    @SkyUK no broadband for a week an absolute joke!! The worst customer service ever

  • TimmyBlaq007
    chukwu Nonso (@TimmyBlaq007) reported

    @SkySports The worst England defense call up

  • Velobet_Boss
    VeloBet Boss (@Velobet_Boss) reported

    @SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.

  • alexblac_ink
    Alex Kabari (@alexblac_ink) reported

    @Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.

  • billy_knight
    Knight (@billy_knight) reported

    @SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!

  • tuppers360
    Tuppers 🐸 (@tuppers360) reported

    25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.