Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 30, 7:56 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 18 minutes ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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JAMES 😇 (@JHG1973) reported from Four Marks, England@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England@SkyHelpTeam That webpage is down too, so not much help
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported@SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?
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Joe Wrigley (@spokeninjest) reported@BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports
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Mavin (@UTD_Mavin) reported@SkySports Too bad for Chelsea right now
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Neil 🏴 (@GeordieNeilo) reported@SkySports The sooner England flop in this tournament the sooner tuchel is sacked! ******* idiot in my opinion!
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Dan (@UKDan86) reported@danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.
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CB Photography (@PhotoCBradley) reported@SkyUK no broadband for a week an absolute joke!! The worst customer service ever
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James Barbour (@Honeythedog1) reported@SkyUK I,m a Sky customer for 18yrs. My contract is up. Ruby at Sky made an offer. It wasn’t good enough so she passed me to retentions.Robin in Retentions said her best offer was a lot more than Ruby,s. she couldn’t match Ruby,s offer , computer said no.Unacceptable.
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Steve Smith (@SteveSmith40242) reported@SkyUK I’m disabled and think I made a big mistake going over to my broadband recently. Terrible connection,especially on my iPhone. Everything the engineer installed is completely out of my reach. I’ve sent several to you but had no reply. Maybe I should leave 😡
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Ann Rochelle (@AnnRochelle8) reported@SkyUK heard England scored? Didn't get to see it because the Sky internet and television were pay an absolute fortune for has gone down for possibly 2 days. Buzzing.
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Giles Thatcher (@G1ZA) reported@OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!