Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 10 days ago |
|
Basingstoke
|
TV | 17 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Chris Dossett (@Chrisdossett11) reported from Basingstoke, England@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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roy garrett (@roygarr78004403) reported from Yateley, England@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
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David Shepherd (@Shepo77) reported from Wokingham, England@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyHelpTeam please see previous tweets. Help #COVID2019
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Steve Jones (@fleetsaints) reported from Fleet, EnglandAnyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Adrian Scott (@westolian) reported from Yateley, England@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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Mark Wakelin (@ingraphicsuk) reported from Fleet, England@SkyHelpTeam no phone line, completely dead, any issues in my area
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Angela Cavanagh (@ACavanagh78) reported from Basingstoke, EnglandAfter 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sir Tee Young (@AdegokeRaheemT1) reported@SkySports Chelsea’s problem has got nothing to do with the managers,everything is on the owners, the only solution to the problem is “scrap the project “
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Baby boomer, UK 🩵 (@BabyBoomerUK) reported@jammierooroo @SkyUK Had similar problem with my late mum - BGas doorstepped her & signed her up to a more expensive deal than she was getting. Had to intervene & used cooling off period. A bed salesman also took advantage sold her a bed she couldn't afford. Vile people. Never buy anything on phone!
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Welshkiekie (@welshkiekie) reported@Bredebeck @jammierooroo @SkyUK That’s such bullshit. I worked for Sky for 4 years on a Superteam, we definitely were not paid commission. People who worked New Customer Sales were.
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Sparky (@sparkyuk11) reported@CindyTh3Dog @jammierooroo @SkyUK They’re the worst. All farmed out to foreign call centres who don’t speak good English. They mumble and constantly try the upsell. When my mum wasn’t budging they just hung up on her. Others have been equally rude. Moved her off from BT to Vodafone and they’re just as bad.
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Nothing to see here (@shanc73) reported@SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back
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The Music Man (@DavidJa51216245) reported@jammierooroo @SkyUK As i said multiple times. Sky do not call to get you to renew your contract, they let it roll so she's talking crap. End of
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Demet 🇬🇧 (@demet_sulunbiye) reported@360red_ @SkyHelpTeam get xevatv, the solidest dodgy stick service in the uk
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Mel (@DelanceyUK) reported@jammierooroo @SkyUK You'll get the Sky TV automated twitter account response in a minute. Telling you they don't do customer support here. Not sure what their point is honestly.
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Lee (@LeeIsTweetin) reported@jammierooroo @SkyUK Sky have outsourced customer care and wherever it goes to now is, bluntly, criminal. When speaking to them they brazenly told me they wouldn’t follow their own terms and conditions and refused to escalate the call or let me speak to a manager.
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@Lionessxxxx (@Lionessxxxx1969) reported@SkySports How may more times do I have to block mute & say I don't like this add before Google stop bombarding me with this ****. At least 30 times a day and you can't block the ads via Google manage ads. Google are an absolute disgrace.