Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Hook, Wokingham, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Hook |
Internet | |
| Basingstoke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
-
Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
-
Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
-
Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@Pwilliams33Paul) reported
@SkySports Well Spurs have had zero atmosphere for years so it shouldn’t be a problem
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Andrew Benson
(@bennythebeluga) reported
@SamWiseex @SkyHelpTeam Mine is down in Standish
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Sarah Knott
(@SarahKnott48) reported
@SkyHelpTeam Internet down again???#skybroadband
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e-mum ✨
(@JiggglePhysics) reported
Honestly never go with @SkyUK for broadband. I haven’t had a stable connection is over a year, the customer service is dreadful (I have even been called a liar by a customer service rep) and I have been promised maybe… 10 call backs??? and never got one 🥴
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Skippa
(@SkippaLatte95) reported
@asborich @SkyUK @SkyHelpTeam Hence why I've cancelled my contract been poor service for the past year
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x
(@bestgosfarmer) reported
@SkyHelpTeam ight im switching back to EE you’re such a **** isp holy, ye woohoo let’s shut down our entire network again!!!! just let a man play competitive in peace
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Kelstar
(@kel_sims) reported
@SkyHelpTeam @SkyUK I am sick of my internet failing every night. Sky is a complete scam right now never ever had worse service
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SMHillis
(@HillisSm) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam any timeline to fix the fault in Lisburn? Been down nearly 2 hours now
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nari 🇮🇷
(@AFC_Nari) reported
@FootballlForAll @SkySports Arteta literally ruined Auba with his tactics. wtf is this bs
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Rich
(@Hutch_1986) reported
@SkyUK all 3 lights on router are green but no Internet on any device. Fix please.