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Sky Outage Report in Basingstoke, Hampshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 11/24/2025 21:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomYateley TV
United KingdomWokingham TV
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • Roxie81xx Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • AdrianActiveFM Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • DanEaglesUK Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • rhyslewis79 Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shincitrus citriqque (@shincitrus) reported

    @SkyHelpTeam Yes but this was only shown since couple hours ago, no broadband since 10pm yesterday with no news and it was showing “no known issues” on the page

  • NotPrincessChar Charlene Williams (@NotPrincessChar) reported

    @SkyHelpTeam I've done all the tests replaced rhe microfiber box doodah. It might be a bill issues that I've paid.

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • sarangipani (((Queen Snowflake))) 💙 (@sarangipani) reported

    @SkyHelpTeam I've just tried to get help on your website which is no help at all. My viewing card isn't working. The web assistant is no help at all and wouldn't give me a phone number which works but tried to make me get Sports. Why is it so hard to call you?

  • theheesom James Heesom (@theheesom) reported

    @SkyHelpTeam both your 03337591018 and 03337590525 numbers aren't working and I can't find any working number for you. My neighbours landline & broadband has been down since yesterday morning and they don't have a mobile to use. Please can you give a number to call for support?

  • Louise61640110 Louise (@Louise61640110) reported

    @mattfisher2012 @SkyHelpTeam Same issue here!!

  • wdavies999 Wendy (@wdavies999) reported

    @SkyHelpTeam my internet connection has been up and down over the last 3 days. engineer due 12 days…neighbours having similar issues (ee) , So, openreach required support - how do I tell sky or openreach that this isn’t just me? I work from home and have kids doing coursework.

  • SportAnalysisUk Sports Performance Analysis ❁ (@SportAnalysisUk) reported

    @_jakewright_05 @wellingunited @SkySports I seem to be blocked by the account now. This is nothing to do with the guy being the son of the Shampan owner though dressed up into some diversity publicity. Someone at the club keeps blocking me and others unblock. Someone has issues... 👀

  • SportAnalysisUk Sports Performance Analysis ❁ (@SportAnalysisUk) reported

    @_jakewright_05 @wellingunited @SkySports Yeah and I hadn't said anything. Been going on for months , one of the people with a login has issues and blocks then others unblock without me asking.

  • Asmah__h Asmah (@Asmah__h) reported

    @SkyHelpTeam 03337590618 number is not working! My TV is not working! Have you gone into administration !!