Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sinveins
(@nevrbIoom) reported
Internet has now gone down 5 times in the last week, you guys are a joke @SkyUK
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Colin MR
(@cmonkroberts) reported
@SkyHelpTeam Yes, still the same issue following reboot.
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𝕃𝕚𝕧💃
(@xoliviajayne) reported
@SkyHelpTeam Won’t let us unlink from my old account and try to make a new one with my dads email using his bank and it just connects to old one having major problems
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Matthew Hayhurst
(@matt_hayhurst) reported
@SkyHelpTeam Hi, my sky broadband has been down for 24 hours. I work from home. Can you please tell me how much longer it is going to be down for as I am going to get sacked if it is much longer.
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Pragmatic Pragmatic Pragmatic & attractive ⚽ 🐝💛
(@BigManBigName1) reported
@UnitedLeeds_1 @SkySports Hope Leeds go down & Huddersfield + Sheffield United get promoted
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Nick Reay
(@nickareay) reported
The @BBCSport commentary team for Emma’s game is feeble. And picture quality is poor - keeps going to comet trails in my @SkyUK Q box. No question of ultra HD here. And always changing channels from BBC1 to 2. Shame #Wimbledon can’t be shown by a professional sports broadcaster.
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Andi Kay
(@Andrea28150714) reported
@SkyHelpTeam Hi. Sorry to say, issues are still there. Getting Internet and error has occurred messages regularly again.
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snap
(@SnapskiKnee) reported
@udrivebarnsley @GBNEWS It’s absolute bollocks. England women play a euros at home. Why ******** have they agreed to play Switzerland away so close. Oh and of course net zero **** suckers @SkySports have flown a team over to cover it. Absolute load of bilge.
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Jemma 💜
(@jemzzzxo) reported
@SkyHelpTeam just wanted to let you know that sky mobile is down for me and my mum. Not sure if others are having the same issue but saw there was something going on yesterday so wanted to tell you.
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KS1973
(@beerbelly1973) reported
@Sando34916 @SkySports No problem for Rory if you care to listen to his interview at the weekend. He’s just pointing out that Koepka not two months back was slating LVIV and Mickelson. But I’m sure Rory will take on board your comments 🙄