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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Phone.
  • The most recent signal from this area was received May 8, 1:17 AM GMT+1.
  • 50% TV (50%)
  • 25% Internet (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Wokingham, Basingstoke, Bordon, Newbury, Yateley, and Fleet.

CityProblem TypeReport Time
Wokingham Internet 3 hours ago
Basingstoke TV 6 days ago
Basingstoke Phone 22 days ago

Nearby cities with recent reports

Wokingham

1 recent signals

3 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • flimtoe
    Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • simonharmer
    Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • connoreccott9
    UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ainyangetoh
    Bonaventure (@ainyangetoh) reported

    Skysports: The Bayern vs PSG game was super, that was proper football. NONSENSE And I watched that rubbish today Stupid hypocrites

  • WhittemoreJulie
    Julie Whittemore (@WhittemoreJulie) reported

    @SkyHelpTeam I took out a broadband deal and landline phone via an offer to start on 5 May. Problems from the start our phone number not ported and 12 operative and 4 hours of my time to be told I will need to cancel and be without internet for 1-2 weeks how can this be right.

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported

    @F1Media @SkyGroup @SkySports This sucks, for users who travel Europe now I need a sky italia subscription, sky uk subscription and f1 subscription when I’m in Belgium if I want to watch the races?! Why can’t I have a single subscription to watch F1 wherever I am in Europe? Very poor customer experience.

  • wildwelshpete
    wildwelsh Pete 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@wildwelshpete) reported

    FFS! Twice @SkyUK broadband has gone down tonight

  • islandsbm
    islandsbm (@islandsbm) reported

    @SkySports please sort out the timing screens for F1!! We want to see the timings (to 3 decimal places) at ALL times during the race. It is so frustrating when the times weren’t shown a lot of the time and you can’t tell how close they are to each other! Why dumb it down??

  • seismictc
    seismictc (@seismictc) reported

    @Phillyconcarne The media bring the game into disrepute. SkySports are the worst.

  • TDW_17
    Terry (@TDW_17) reported

    @UtdVault Jamie is clearly a horrible man. Spat in the face of a 14yr old girl, yet @mattletiss7 lost his job at @SkySports for not wearing a poxy BLM badge & speaking the truth about the Covid death shot. Really does piss me off & put the establishment into full context !!

  • waytogo081315
    waytogo# (@waytogo081315) reported

    @F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV

  • theMaizeK
    KatieM (@theMaizeK) reported

    @brianmodey He’s got to be the worst commentator. Can’t bear listening to him.🙉 #skysports

  • thewirralkopite
    wizzle (@thewirralkopite) reported

    **** off sky, trying to watch ted before i go asleep and d internet’s went off again. 2 days in a row at the exact same time it’s went off. @SkyHelpTeam