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Sky Outage Report in Basingstoke, Hampshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 12/13/2025 13:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomYateley TV
United KingdomWokingham TV
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • steveis57on14 Steve Rocker (@steveis57on14) reported from Thatcham, England

    @SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • roygarr78004403 roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • MissHeatherWild Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • SadieLoove Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • DanEaglesUK Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • MissHeatherWild Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free

  • nik_sarge Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • Cwwaters10 Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • SeeTarno12 SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • talkdesignprint Talk Design & Print (@talkdesignprint) reported from Basingstoke, England

    @SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated

  • kirsty_batten kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SSamsDavies Saskia (@SSamsDavies) reported

    @SkyHelpTeam Internet down.. again in RH10 done the online check and says it’s fine?! Any idea how long til it’s fixed?

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @SkyHelpTeam Thanks Pete, it's also happening on the aerial connection I have upstairs so not a Sky box/connection which to me means there's clearly an issue with the channel. Hopefully it will sort itself out as it has in the past.

  • sparta638 Mr M (@sparta638) reported

    @SkyHelpTeam Getting severely fed up now with sky my sky q mini box keeps saying it has lost connection it was only replaced about 2 weeks ago ! The only solution seems to be to keep switching it on and off, not fit for purpose

  • jordanc5991 Jordan Cassells (@jordanc5991) reported

    @SkyHelpTeam I've been trying for 3 days to cancel my sky tv and been left in a queue for hours at a time

  • bandozer captaingates (@bandozer) reported

    @SkyHelpTeam I swear it’s a conspiracy with #skyglass no faults in picture with your broadband 59mb. Swap to virgin 506mb and bloody no Wi-Fi signal on glass all the time and keeps switching off. Ps where is channel talk tv

  • joshjames84 Joshua James (@joshjames84) reported

    @SkyHelpTeam Your customer service is awful. Spent an hour and the phone today trying to get a new router (had mine 6 years with no replacement) and was told I had to upgrade in order to get get one. An hour on the phone, the line went dead and no one bother to call me back despite repeating

  • Billfish61 WillC61 (@Billfish61) reported

    @SkySports Why would people watch other people watching a game? WTF is this?

  • TilkeTracks Formula Tilke 🇺🇸🇳🇱 (@TilkeTracks) reported

    @LastLapLucy @palczynski_r It gets you access to all the SkySports channels including SkySportsF1. The only issue I’ve had is if I airplay from my MacBook to an AppleTV, the sound only plays on my computer but I haven’t tried to troubleshoot this so idk if this is actually a genuine problem.

  • ChrissieLloyd78 Christina Lloyd (@ChrissieLloyd78) reported

    @SkyHelpTeam Hi Pete, yes but it's the only channel it's happening on so I seriously doubt it's my box that's the problem.

  • RuthAgg2 Ruth Agg (@RuthAgg2) reported

    @SkyHelpTeam once again no internet! 2 years of Engineers new boxes problem solving not good enough! 20 years of custom and significant payments this needs sorting