Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
TV | |
| Wokingham |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
TV | |
| Thatcham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
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Gary king
(@KingGary9king) reported
from
Wokingham, England
@SkySports pay for football and then you want me to pay per view? **** that!
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Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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iDoneyermum
(@Idoneyermum) reported
from
Wokingham, England
******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Si Jarvis
(@jurvweiser) reported
@SkyHelpTeam Thanks. So to confirm, you’re not aware of any outage in this area and you’re suggesting an engineer is booked to assess the line? Given we are working from home and it’s suggesting the next available appointment is Friday, this is something of an inconvenience
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Christopher Ash
(@Dylanash) reported
@SkyHelpTeam I’ve tested my line it says nothing is wrong. I can guarantee you though that there is. Last time I rang you fobbed me off saying it was fine even though I told you how bad it was.
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LOVESNIFFYS
(@LOVESNIFFYS) reported
@SkyHelpTeam Ok thanks so much. I’ve waited 6 weeks for the system to be updated so Do I just keep waiting. I just want to know what the resolution will be as if there isn’t one Ill cancel all my sky subscriptions (I only pay £150 a month so I guess you won’t miss me)
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Lucy R. Fisher
(@richmondie) reported
@SkyHelpTeam Thanks, I unplugged for five minutes and plugged back in again. Went down again after 1st time. Worked after 2nd time but then began to slow again. Restarted Mac and seems fine this morning!🤞
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Si Jarvis
(@jurvweiser) reported
@SkyHelpTeam No. It’s just repeatedly prompting me to book an engineer which I’m reluctant to do if the problem isn’t with my equipment.
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Luke Dudley
(@LukeDudley1) reported
@SkyHelpTeam So when you sell people broadband, you tell them how much you can get to their property but not how much you can ACTUALLY use? That's crazy? The minimum streaming requirements on netflix don't look at the speed the ISP can get down the line to the house? Yes, TS steps followed.
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Simon Crunden
(@SimonCrunden) reported
@SkyHelpTeam - my elderly mother needs your help. She's had no internet for 2 weeks and feels isolated and cut off. She's spent hours on the phone with tech but just needs a human to speak to help sort this. Is there an accessibility team that specialises in isolated elderly?
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Damien Stubbs
(@StubbsDamien) reported
@SkyHelpTeam I’ve tweeted before about not being able to upgrade my mobiles. I try and it says “we are having technical difficulties.” I was told to clear caches. Done that, tried on the app, iPad, laptop, same message on them all!? I want to view them online before calling,help?
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LOVESNIFFYS
(@LOVESNIFFYS) reported
@SkyHelpTeam Problem Is an openreach track and trace engineer told us it’s ready to go but the system has not been updated. You need to tell Openreach it’s ready as you are not passing the message on. It is impossible for us to sort this out. We cannot loads directly...
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🔴⚪️⚽️⚽️⚪️🔴
(@SaintsinBrum) reported
@SkySports Damn it