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Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 27, 9:43 PM GMT+1.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 31: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Wokingham, Alton, Basingstoke, and Yateley.

CityProblem TypeReport Time
Wokingham Internet 4 days ago
Alton Wi-fi 9 days ago

Nearby cities with recent reports

Wokingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • Royster1998
    Roy Hastings (@Royster1998) reported from Basingstoke, England

    Apart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • talkdesignprint
    Talk Design & Print (@talkdesignprint) reported from Basingstoke, England

    @SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated

  • ollie_bevington
    Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • notleksF1
    DeskJockey (@notleksF1) reported

    @SkySportsNews Still ******* obsessed, imagine what would have happened if the shoe was on the other foot, oh wait we know the answer. **** ALL @SkySports @SkyFootball bias as ****.

  • lupainho
    Chris | Madrid Mentality (@lupainho) reported

    @MadridSports_ @SkySports Fair question. If the pitch were the main issue, we would expect more players to suffer similar injuries.

  • SokisiOfficial
    uNtobeko (@SokisiOfficial) reported

    @SoftWorld0 @SkySports Because you are not following none of them of which it's not a problem

  • tonymasud
    Tony Masud / Uncle Montana (@tonymasud) reported

    @ChelseaShurrle Skysports ripping off South Stand comms? Damn, that’s embarrassing

  • CSwfc53610
    CJ_SWFC (@CSwfc53610) reported

    @SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish

  • BenWayland99
    Ben Wayland (@BenWayland99) reported

    @NOW @SkySports broadcasting been ******* awful today, football kept cutting out and now the F1. Love my nowtv subscription use it all the time but its getting frustrating #nowtv #skysports

  • Ed_Row
    Ed Rowbottom (@Ed_Row) reported

    @StretfordPaddck Deflecting there Roy Keane. There’s a fine line between voicing your opinion and stone cold jealousy. Making snide comments to get noticed is never a good look.That isn’t punditry. @SkySports you should get your act together. Your hidden agenda is no longer hidden.

  • kharubdis2026
    Kharubdis2026 (@kharubdis2026) reported

    @StuartLeigh1 I’ve had this “available” since October but due to what Sky call a technical difficulty it’s not worked on for my service from them. @SkyUK being totally incompetent and inept. 😣

  • josezahirsha
    LightBulb 👑 (@josezahirsha) reported

    @Blue_Footy @SkySports Seeing is believing. Hard to believe **** like this when Blueco have shown nothing but incompetence.

  • ralphmilne
    stan ogden (@ralphmilne) reported

    @BoboafcIsaacs @SkyFootball @SkySports This idiot had the last laugh after all