Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 28: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Wokingham, Hook, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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jon hayns
(@bigjonblue) reported
from
Barkham, England
@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Gary king
(@KingGary9king) reported
from
Wokingham, England
@SkySports pay for football and then you want me to pay per view? **** that!
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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iDoneyermum
(@Idoneyermum) reported
from
Wokingham, England
******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fitos
(@Fitos40065126) reported
@SkyUK Why do people watch this crap programme 🙄
-
Simon Fisher
(@si_fi) reported
from
Bromley, England
@SkyHelpTeam anyone there? I need help with a non functional TV subscription.
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Ay Kay Rowling
(@Abztract99) reported
@KayPeaNutz @SkyHelpTeam He’s a peasant and can’t afford proper internet. Please him help out!
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Kevin Vedmore
(@spacepods) reported
from
Newtown and Llanllwchaiarn, Wales
How hard is it to put the Watch Next section at the top on @primevideouk. And it really should be Continue Watching. @Netflix still leads the way with its UI. And why can't I use the @SkyUK remote numeric keys to enter a PIN. And it's soooo slow. What a mess.
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chantelle howard
(@chantzlou1) reported
@_charevs @SkyUK I wouldn’t even bother, it’s saying no known issue in our area, although everyone I know is also down in s61 it’s a joke!
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Oskar
(@oskarp_) reported
@SkyHelpTeam any updates on the wifi and why it is down??
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Neil doyley
(@NeilDoy18925258) reported
@SkySports ******* love him anyway, u can just tell he is a genuine fella, not like some of those ex players who commentate on ur piss poor show of a channel
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Ewan Callister
(@The_Primal_King) reported
@SkyHelpTeam I spoke to someone & they told that there was a fault in my area & that’s why the Internet is not working but it wasn’t altered to them or something? I was told it would be amended within 24 to 48 hours, what’s the average on that time frame ?
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Phil Crumpler
(@philcrumpler) reported
@SkyHelpTeam cancellation is already booked for next month due to price, but why is it even with platinum VIP (9 years) the best deal CS could offer me would be £4 cheaper than my 'current' contract, still more than I had been paying, but a new customer deal is £10-15 cheaper? 🤨
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mitch mitchell
(@mitchmitchell21) reported
@rhunt321 @SkySports @NatCoombs I reckon because they were down at half time?