Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 11 days ago |
|
Basingstoke
|
TV | 18 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Iain White (@WhiteIain) reported from Finchampstead, EnglandI have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyHelpTeam please see previous tweets. Help #COVID2019
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Roy Hastings (@Royster1998) reported from Basingstoke, EnglandApart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc
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Danny Rivers (@DannyRivers3) reported from Basingstoke, England@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Gary king (@KingGary9king) reported from Wokingham, England@SkySports pay for football and then you want me to pay per view? **** that!
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Angela Cavanagh (@ACavanagh78) reported from Basingstoke, EnglandAfter 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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@Lionessxxxx (@Lionessxxxx1969) reported@SkySports Same **** Sky Advert how many times do I have to block this **** for it to stop? **** SKY
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Thomas John Dockerill (@TJD1986) reported@SkySports Continues to be terrible.
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PorscheTime (@PorscheTime) reported@jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.
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stephen proudman (@steve451981) reported@jammierooroo @SkyUK Imagine paying that much money just to watch the tell-a-vision? Wtf is wrong with people, even £110 per month is way way to much, glad I dont watch tbe shite
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GioP13 (@GioparkZ) reported@SkyHelpTeam Absolute worst thing ever trying to log in to the ‘free’ Disney Plus service. Trying to accept/consent to terms on your yahoo website doesn’t work then 30 mins of messing about trying to link and activate my sky account with the Disney home page. Useless.
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Ian@Restoresanity (@IJWest78) reported@jammierooroo @BearClyff @SkyUK Is it Sky or Sky network? Fake company
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Max (@M26XXJ) reportedSomeone please tell Gary Neville @GNev2 to shut ******** up, 15 minutes in and he’s just speaking bullshit, as a neutral you can tell how **** he is as a pundit, close to switching channels @SkySports @SkySportsPL #ARSNEW
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LW (@Bredebeck) reported@jammierooroo @SkyUK I worked with @SkyUK The amount of elderly who never knew they were paying for movies or other services....people who were given Netflix free for 3 months then charged and the elderly never knew. Sky has no moral compass. The agents are on commission too!
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JN 🟡🟢 (@JaysterW) reported@jammierooroo @edna1234 @SkyUK My father in law was paying £88/mth, they increased it to £164/mth, I spent an hour on the phone arguing with them, got it down to £56/mth for internet & sports Crooks
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4-in-a-Row 🏆🏆🏆🏆 🏴🇮🇪 (@ticfever) reported@jammierooroo @finbarfin @SkyUK **** em. Cancel. You have 14 days.