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Sky Outage Report in Basingstoke, Hampshire, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Bordon TV 11 days ago
Newbury TV 11 days ago
Basingstoke Wi-fi 12 days ago
Yateley Internet 13 days ago
Basingstoke Wi-fi 14 days ago
Fleet Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • talkdesignprint
    Talk Design & Print (@talkdesignprint) reported from Basingstoke, England

    @SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated

  • ingraphicsuk
    Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

  • roygarr78004403
    roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free

  • Royster1998
    Roy Hastings (@Royster1998) reported from Basingstoke, England

    Apart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc

  • steveis57on14
    Steve Rocker (@steveis57on14) reported from Thatcham, England

    @SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • Cwwaters10
    Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Basingstoke, England

    @SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • SeeTarno12
    SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AnsumanyFadiga
    Ibrahim Ansumany Fadiga (@AnsumanyFadiga) reported

    @SkySports He never walk alone So he's the winner

  • jaynemurray9
    jayne murray (@jaynemurray9) reported from Moodiesburn, Scotland

    @SkyUK I have no service in G69 0QF what’s going on ???

  • craigenglish
    Craig English (@craigenglish) reported

    @markymark20201 @SkyUK Chichester down

  • Charlotte_akaC2
    Horses and Vino (@Charlotte_akaC2) reported

    @SimonFielding84 @SkyHelpTeam Down in Chichester now for hours 😭 Sky please get your act together

  • melt_machine
    PakistaniCoD (@melt_machine) reported

    Swapping to virgin you ******* wankers @SkyUK internet down for 17 hours wtf are you doing, ************?

  • imbored_xd
    imBORED (@imbored_xd) reported

    @BrianLane15 @SkyHelpTeam dont go with sky, my internet has been down 20 hours with no reply and this is the usual

  • steelpin1971
    Tallbloke (@steelpin1971) reported

    @SkyHelpTeam so when your internet goes down after 9pm who exactly can we contact to see why you can’t help your customers? I have no TV no nothing and you are all asleep in bed? #helpful

  • urbanWO1F
    Klare C (@urbanWO1F) reported

    @SkyHelpTeam Worse thing I ever did moving to sky mobile. Doesn’t flipping work properly and now your internet service has crashed. Pathetic and yes. I’m annoyed!!!

  • Bailey264531226
    Bailey20 (@Bailey264531226) reported

    Just wanna say congratulations to @SkyUK @SkyHelpTeam for having the worst wifi of 2021 award and you won by a country mile. Absolutely terrible!!

  • craig_da_lad01
    craig maguire (@craig_da_lad01) reported

    @SkyHelpTeam Hello Ellie, it’s amazing that sky can resolve this matter, but still got fix a reliable source of internet. This is an ongoing thing, happens all in ch49,ch47,ch46 etc like I said, 48 days on average of internet unable to be used but still billed. Thanks