Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Hook, Wokingham, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Thatcham |
Internet | |
| Hook |
Internet | |
| Basingstoke |
TV | |
| Thatcham |
TV | |
| Wokingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Craig Waters
(@Cwwaters10) reported
from
Thatcham, England
@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
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Pompey Hev⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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kirsty
(@kirsty_batten) reported
from
Newbury, England
Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Sadie♔
(@SadieLoove) reported
from
Basingstoke, England
@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Steve Rocker
(@steveis57on14) reported
from
Thatcham, England
@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
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Pompey Hev⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@mrossiters) reported
@SkyHelpTeam I was told on the phone there doesn’t seem to be an issue, yet there has been an outrage around our area with many people effected - assuming a Bt Outreach issue but very odd Sky didn’t think there was a problem.
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Kirsty Graham 3D
(@Kirsty3d) reported
@SkyHelpTeam Oh Matt . It’s far to late for that , Sky service is shocking , far to many issue and time wasters . And that bullshit link gets you nowhere just more automated crap .
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ian ewen
(@ewen_ian) reported
@Nathan2605 @SkyHelpTeam still not working for me!!!! on any device
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Andrew Johnson
(@Andy_ABL_floors) reported
@theneilmorgan @SkyUK Agreed. Also the picture quality of the tv is toilet. Anything with dark scenes is borderline unwatchable terrible product
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John McGrath
(@JohnMcGrath95) reported
@Randymash @SkyHelpTeam Did you manage to fix this? Having the same problem I think, on ID mobile though. Tried a different sim with it and it was fine and the ID sim in a different phone was also fine, proper weird
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Candy Morrison
(@rracergrl) reported
@SkyHelpTeam Approaching 12 hours since this fault was reported and still no update available, great customer service, not!
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Andrew Johnson
(@Andy_ABL_floors) reported
@tomcahill7 @SkyHelpTeam They don’t care mate. Sky glass is a big steaming pile of ****. And as we are tied into a credit agreement on the tv we can’t just cancel.
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PK
(@paulkevern) reported
@SkyHelpTeam @SkyUK just got my wifes new Sky iphone 12 mini back from repair from you, still has same fault, (no one can hear her when she uses speaker phone/facetime etc)! Even after a phone call from you to her insiting there was no issue found and it was working fine.
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Dan
(@dan_langshaw1) reported
Why has my @SkyHelpTeam broadband been down all day today, feel like I’ve tried all the obvious routes to reset it 🙄
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Joe
(@JoeSafe) reported
@SkyHelpTeam Hi - I’m hoping this is known by you given the amount of complaints I’ve seen. ITV Hub on the Sky Glass just continuously shows a black screen and has done for weeks now. When will this be fixed? Not good for a “stream” service of Sky Glass.