Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- Internet (60%)
- TV (20%)
- Phone (20%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Yateley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 9 days ago |
|
Basingstoke
|
Internet | 9 days ago |
|
Yateley
|
Internet | 14 days ago |
|
Wokingham
|
Internet | 15 days ago |
|
Basingstoke
|
TV | 20 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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karsh davey (@rubbatiti) reported from Thatcham, England@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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kirsty (@kirsty_batten) reported from Newbury, EnglandDidn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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SeeTarno12 (@SeeTarno12) reported from Lindford, England@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam So you want to lose a valued customer!! Joke!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sire (@manlike_Ovie) reported@ZaidBalll @SkySports What is the need of contacting Nottingham Forest when the did has already been done. I hope these VAR errors will be reduced in the coming season. It’s one too many, this is why VAR was introduce but there’s still a lot of errors.
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Matt Stannard (@mattstannard) reported@SkySports I pay Sky to watch football not interviews while the games on. Do them afterwards. Terrible!
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Moldo (@Original_Moldo) reported@SkyHelpTeam Changing Sky Q to Sky Stream has been the worst decision ever! Problem after problem and no solutions whilst paying more than ever! Can’t have an engineer because there’s no fault on the system. 45 mins on a call with no solution and having to wait for a callback. 😡
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Radio Red (@RadioRed77) reported@ShawShot @FootyAccums I pay a lot for my sports subs, for Skysports, TNT, Prime, DAZN. Had zero issues ever with people getting the finals for free. Thought it was a good idea. You would have to be a real miserable **** to think like you do.
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Jenna (@boodlesjw) reported@veryfathomer @SkyUK I complained but never got a refund. They just kept saying they’d phone me and then never did 🙄
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ashley coates (@AcMarygale) reported@SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....
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Neil Pyne (@NeilPyne2) reported@SkySports @SkySportsNews There is only one problem there they wont
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Geraint Lloyd (@Gez4WxmAFCB2B2B) reportedAlex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world
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#ColeWorld (@OrvCole) reported@SkySportsPL ZERO OUTRAGE. When PGMOL got a foul correct vs Raya the whole app exploded. They dont care about write from wrong. Imagine saying a correct call was the worst call in league History Lets see if SkySports is going to interview Forrest players... Where is Rio and Gary Neville?
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Matt Blake (@mattblake94) reported@SkySports Bro. Someone needs to help that fanbase and that club out. They need to listen: If you're ACTUALLY the big club you say you are, F-ING ACT LIKE IT. Dumb-arses. We hate you coz you act like you're a big club but really all you're doing is small club ****. Like ****!