Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and TV.
- The most recent signal from this area was received May 13, 1:49 PM GMT+1.
- Internet (50%)
- Phone (33%)
- TV (17%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 , RG22 and RG24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 15: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Yateley, Wokingham, Bordon, Newbury, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 2 days ago |
|
Basingstoke
|
Internet | 2 days ago |
|
Yateley
|
Internet | 6 days ago |
|
Wokingham
|
Internet | 7 days ago |
|
Basingstoke
|
TV | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Richard Conway (@richcon98) reported from Thatcham, England@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Chris Dossett (@Chrisdossett11) reported from Basingstoke, England@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Iain White (@WhiteIain) reported from Finchampstead, EnglandI have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Angela Cavanagh (@ACavanagh78) reported from Basingstoke, EnglandAfter 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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Ian McSimm (@_TheEvertonIAN) reported from Whitehill, EnglandThe irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tony Banks (@Plancks) reported@SkySports Under Carrick, we won't be challenging for anything. Carrick will be fired mid season because he will fail woefully. We had better not offer him the job. His naivety will be greatly exposed and take advantage of
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Rick (@1972_rickyb) reported@SaneTandroo @RustyBComedian @SkySports It was a poor decision, not one Celtic player appeals for hand ball. That speaks volumes.
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John Hur (@johnbhur) reported@SkyHelpTeam It gets better. Useless w*nkers. So basically they don’t offer support at all. Ridiculous
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🏆 COYS, Joe 🇺🇦 #PocketSunflowers (@Joe_DMB) reported@Charlie_UTS_ @TheSpursWatch @SkySports Wouldn’t be the same employees. Would be a pool of profession refs per company chosen at random every week to officiate, all open to scrutiny & performance. The PL is a worldwide product cursed with the worst officiating in the UEFA affiliated leagues because it’s unaccountable
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Kevin Carter (@kevin_carter_uk) reported@aldwsry10865 So you're a career criminal saying ok to Piracy?? @SkySports here's an idiot for your enforcement team...
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Clive ✝️is💩means Athiest (@elgarr1) reported@AngryBilic @SkySports Because yeh, when your teams down, you want to here a sky pundit asking them what they are going to do rather than listening to he manager tell them…. It’s dumb **** if it happens.
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JLott_MUFC (@JLott97) reported@minhthanh2709 @UnitedStandMUFC @SkySports He also was a bad manager….
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Leon (@allconsmod) reported@SkySports I hope they get done bad
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M (@moc_kulture) reportedVery disappointed with @SkyUK. I returned my device using Sky’s own return packaging and instructions, yet I’m still being told there is no refund/update and nobody is taking accountability. I’ve repeatedly chased this issue, complaints have been closed without proper resolution
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Mark (@AFC_Gooner_Mark) reported@ColHal77 @SkySports It's probably fine for people who are more local but I'm on the south coast these days so travel is the issue.. The over reaction here is what epitomises the majority of people on this app.