Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 2 days ago |
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Basingstoke
|
Phone | 2 days ago |
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Basingstoke
|
Total Blackout | 5 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Sadie♔ (@SadieLoove) reported from Basingstoke, England@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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Basic Bloke (@basicbloke2012) reported from Yateley, EnglandIt almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Tadiwa (@MushTadi) reported from Wokingham, England@SkyHelpTeam WiFi is down, are you fixing the issue?
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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paul alexander (@paulale01206488) reported from Tadley, EnglandNever heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Marty Devlin (@martydev1888) reported@SimonRusbridge @SkySports Hes ****** awful
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards
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Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
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bryan hawksworth (@HawksworthB) reported@cxdi55 @skytv @SkyHelpTeam Absolutely.... Let me walk away after 40, years, More and more Money.. Less and less service, At one point just before I left it was going up monthly.. Absolute nightmare 😱
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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m (@RamsbottomMark) reported@cxdi55 @skytv @SkyHelpTeam got the same with virgin media ..needs a regulation like with car insurance where they have to offer you the same deal as a new customer
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Zain (@LFC_DieHard99) reported@cxdi55 @skytv @SkyHelpTeam Your all new customers at one point of service, so everyone gets that initial discount. After that, you pay the standard prices, don’t see anything wrong with that.
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jules (@juliawant1) reported@cxdi55 @skytv @SkyHelpTeam I've just left sky for that exact reason and I'm now paying 25 quid a month for the same service
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Paul~R~ (@LFC34R) reported@cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble
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Joe (@plumbeing) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue for years was stuck on an old package that they didn’t offer anymore and the price would get increased every year it got to like £50 a month for just a 20mb line. They recently upgraded the internet in my block and now I pay less for much faster speeds