Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Tadley, Basingstoke, Wokingham and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Wi-fi | |
| Tadley |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
TV | |
| Wokingham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Pompey Hev⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Craig Waters
(@Cwwaters10) reported
from
Thatcham, England
@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Steve Rocker
(@steveis57on14) reported
from
Thatcham, England
@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Phill Whitehouse
(@Philltastic89) reported
@SkyHelpTeam is this problem affecting staffordshire also? Tried to run the diagnostics off the website but keeps crashing
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✨Laila✨
(@laila_aries33) reported
Sky broadband still down . It works for a bit then dips been like this since last night . What’s happening ? @SkyUK I pay too much for poor service and little to no explanations as to why it’s not working
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Barry skinner
(@Barrington__) reported
from
Thundersley, England
@SkyHelpTeam this is a joke, 1 or 2 hours is acceptable. 5 or 6 hours is not. When alot of people are working from home this now puts added pressure on people to make their time up or in some cases having to take this as annual holiday because of your problem,
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Kev
(@Kevvy1981) reported
@HelenWelshHelen @SkyHelpTeam I agree I have issues like this before but not the length which is getting silly this is the only day i have off in 2 weeks so I want to play games to relax but can't
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MattKent
(@matt_reduce) reported
@SkyUK this is one outage too many. Can someone contact me to discuss cancellation
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Paul Bellchambers
(@TheLateChef) reported
@SkyHelpTeam no internet back yet! The silence from Sky is deafening! The ack of updates is unacceptable!The bland statements are unhelpful! No urgency or customer care! It’s now 18 hours, when will Sky fix it? #skydown #skyoutage
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Lucy
(@angelelliesmum) reported
@SkyHelpTeam any ideas how long this broadband outage issue will go on for?
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Ruairí
(@FindingRuairi) reported
@SkyHelpTeam Considering switching to Sky, but cannot find a number for the sales team and I have a few questions not available online. 1 hour wait for customer service. Any chance you could give me the sales team number? Not a great start being honest…
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Claire May 🤪😂🤪
(@clairepack) reported
@SkyHelpTeam please sort your internet out it’s been slow and going off since 1.30am … Its now not connecting at all!!! Working on 5G in my own home (which isn’t great either!)
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Warren Richardson
(@Sniper404uk) reported
How much longer are you going to have issues @SkyHelpTeam people need their internet!