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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 02/13/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Hook, Wokingham, Bordon and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Internet
United KingdomThatcham Internet
United KingdomHook Internet
United KingdomBasingstoke TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • king_gorack Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • wolfdragon76 GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • ohheeyitshollie Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Scumulon Martin Dixon (@Scumulon) reported

    @SkyHelpTeam I’ve tried looking online to resolve an issue but there was no useful info. Your site directed me to call you. I called you, and your automated system directed me back online and terminated the call. Why?

  • acnh_emma Emma ✨ (@acnh_emma) reported

    @SkyHelpTeam I have already done this on two devices and two different browsers on each and it is still not working. Please advise?

  • Natalie_Emma92 Natalie (@Natalie_Emma92) reported

    @SkyHelpTeam my skygo app won’t load on the PS4. Are there issues at the moment??

  • sc_figure Sarah (@sc_figure) reported

    @SkyHelpTeam my Sky Q box’s series link no longer works! It records that 1 episode and then that’s it. So I have to record every episode individually. I know a few people have had this problem but I can’t find a solution. Please can someone help as this is driving me crazy!!!

  • MCWO2K Stockport Iniesta (@MCWO2K) reported

    @salisuszn @SkySportsPL @SkySports Do you know what getting a red card consists of ?? To get a red card means you made a challenge that endangered the opponent. That was a terrible tackle from the keeper on Foden ankle. So it’s a red card offence. If that happened to one of your players you would be screaming it’s

  • Mandrews_one Martin (@Mandrews_one) reported

    @SkyHelpTeam Tried 3 different devices, clearing cookies and different browsers. Issue appears to be with the website

  • AlanSabatino Alan Sabatino (@AlanSabatino) reported

    @SkyHelpTeam Plus I've uninstalled it on my android devices, went to login and I just get a blank white screen, nothing else. The problem isn't my end.

  • KdogTrue FeudalLordK-DOG (@KdogTrue) reported

    @SkyHelpTeam @danjones907 I’ve got the same issue as well

  • Brittwilko84 Britt Wilkinson (@Brittwilko84) reported

    @SkyHelpTeam I pay for super fast fibre broadband and last few days it has been horrendous. I am working from home, kids homeschool until next week and getting 5mbps at times! Never had an issue before. What's happening please?

  • Tony61Bennett I/3007, Block 110 #chicknutt (@Tony61Bennett) reported

    @SkySports @PGMOL_Dean piss poor commentary and piss poor officials its embarrasing