Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 16 days ago |
|
Basingstoke
|
TV | 24 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Sadie♔ (@SadieLoove) reported from Basingstoke, England@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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SeeTarno12 (@SeeTarno12) reported from Lindford, England@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Richard Conway (@richcon98) reported from Thatcham, England@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Angela Cavanagh (@ACavanagh78) reported from Basingstoke, EnglandAfter 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gavin Smith (@Gavinsmith100) reported@SkyHelpTeam please tell me how inspect someone who cares about your customers - the complete failing of customer service is unbelievable and there is no way of speaking to anyone who cares
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Mendoza (@Mendozajf4g) reported@SkySportsWSL @SkySports If she robbed me in the street, I wouldn’t know how to describe her to police! 1) I’ve never heard of her in my life 2) if I gave her name, the police would be clueless as to who she is! When did sky start covering low attendance football? They mocked it during soccer am!!
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Thomas John Dockerill (@TJD1986) reported@SkySports Continues to be terrible.
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David (@David64440867) reported@jammierooroo @SkyUK Isn't there a "cooling off" period to allow you to cancel?
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The Blues Hub (@Theblueshub24) reportedthey never should have got to that position where he could leave." ~ @SkySports
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@Lionessxxxx (@Lionessxxxx1969) reported@SkySports Same **** Sky Advert how many times do I have to block this **** for it to stop? **** SKY
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Jenny 🇮🇪 (@nazmiyesggllr) reported@halftimepies @jammierooroo @SkyUK get xevatv, the best dodgy stick service in the uk
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Jo Chalkley (@JCWGC) reported@SkyUK wow customer service really needs improving and how they treat elderly customers disgusted with you
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jonathan davies (@jonno108) reported@SkyHelpTeam I changed provider from Tesco mobile to sky mobile earlier this year the reception I receive is shocking around Worcester. Can barely make phone calls! Why is it so bad?
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This site is broken (@site_broke48031) reported@SkySports He needs putting down this bloke. He’s not well.