Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Yateley, Fleet, Thatcham and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Wi-fi | |
| Fleet |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Adrian Scott
(@westolian) reported
from
Yateley, England
@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Scott Elliott
(@ScottElliott10) reported
from
Thatcham, England
@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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David
(@p4yno) reported
from
Wokingham, England
The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Ollie Bevington
(@ollie_bevington) reported
from
Littleton and Harestock, England
@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Helena
(@bowerhe) reported
from
Wokingham, England
@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Wyn Jones 🏴🙏
(@robwynjones) reported
@SkyHelpTeam I wasn't notified of any price increase. Email said prices for 12 months - but told on phone increasing but don't know when! I've put notice in to cancel. End of contract 11th May. So you cannot make offers between then?!
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Emma-Rose
(@EmmaNinjaNerd) reported
@SkyHelpTeam can I please have a customer service number specifically for cancelling my services? Thank you
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Alec Wilsøn
(@aaalec) reported
@SkyHelpTeam why is the Netflix app so useless? Apple, paramount, prime, itv, iPlayer, no issues, half the time the Netflix app won’t even open, if it’s actively added as part of my plan, it’s not good enough
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George Hellis
(@Save_blighty) reported
@SkyHelpTeam my broadband has been down for over 2 weeks and apparently nobody can tell me when someone is coming to fix it apparently openreach is having problems sending someone to fix it please sort this out
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desmond kerr
(@desger) reported
@SkyHelpTeam hi having trouble downloading on my skyq tonight (on demand/cinema etc), apple tv not working either. Youtube/iplayer etc all working? Any ideas
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🇬🇧 Harry
(@Firetruck_125) reported
EVERY. *******. NIGHT. FIX YOUR **** @SkyHelpTeam
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emz
(@emz21783314) reported
@virginmedia It’s been 2 days i haven’t got internet virgin media i’m leaving you when my contract finishes big mockery the money you guys get from me is unbelievable and you won’t even compensate for it such a shame you guys deserve to be shut down @SkyUK her i come to reactivate my account
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Laura Gillies
(@LaurasCarousel) reported
@SkyHelpTeam hi sky, any update on when the issues affecting the EH24 area will be fixed? Internet been down since 8:30pm Tuesday night.
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam FFS sort you're internet out in the Durham area it's a joke, you quickly put you're prices up and deliver terrible service, if you ain't increasing your prices fair enough however you are stopping me working from home which will affect me in the pocket then you lot
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David
(@DJWMarathonMan) reported
As @Carra23 says @HKane should be embarrassed for that falling down after Everton player poked his face but what’s more embarrassing #SkySports #football