Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 02: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Fleet, Basingstoke, Hook, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Internet | |
| Basingstoke |
Phone | |
| Fleet |
Wi-fi | |
| Basingstoke |
||
| Hook |
TV | |
| Yateley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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jon hayns
(@bigjonblue) reported
from
Barkham, England
@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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DiamondGirl
(@xDiamond_Girlx) reported
@SkyHelpTeam morning. What would be the reason that I am unable to view STV. Every other channel is working ok? Message is MINI TV UNAVAILABLE NO SATELITE SIGNAL.
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Stephanie Kelly 🌹
(@chelseagirl777) reported
@SkyHelpTeam @SkyHelpIreland @SkyHelpIreland can you offer any help on this?
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cheryl
(@CAhunt122) reported
@SkyHelpTeam Hi I am working from home I just switch to my mobile until comes back up. I dont have time when on a client Zoom call to run down stairs and check the lights. I can try next time. As well as WiFi the tv drops in the second and third multi room boxes. We then have to reconnect.
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Grif77775
(@grif77775) reported
@SkyHelpTeam Where should contact be made? The tech support have already sent out engineers and replaced his hub. His Internet is down so twitter and email is no good. And this is a constant issue for the past 2 weeks. Who can contact about outages in his area?
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John McG
(@JohnMcGarty1) reported
@SkyHelpTeam Yes there’s an issue showing from midnight last night.
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DavidDunninguk
(@daviddunninguk) reported
@SkyHelpTeam Well I did cancel straight away at 1am this morning. Doesn’t appear to have worked as I’m getting texts telling me the engineer is still coming so that bit doesn’t work!
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DavidDunninguk
(@daviddunninguk) reported
My internet IP address is on its travels atm. Guess where I am today kind of stuff. This week it says Gillingham in Kent (not the one in Dorset with a hard G) So now every application thinks I’m being hacked @SkyHelpTeam is that your service fault too?
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John McG
(@JohnMcGarty1) reported
@SkyHelpTeam It says no known issues in my area but that’s obviously incorrect going by other tweets from people local to me
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Kellie Whitehead
(@DubaiWriter) reported
@SkyHelpTeam Hiya, VIP Customer here. I really need to speak to someone regarding my mobile account but keep getting cut off. The website won't work for this query - can you help please? Thank you
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John McG
(@JohnMcGarty1) reported
@SkyHelpTeam I can’t afford to wait until she comes home tonight to do this. Surely you can check for any issues in Fife??