1. Home
  2. Companies
  3. Sky
  4. Basingstoke
Sky

Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Jun 9, 12:50 AM GMT+1.
  • 50% Internet (50%)
  • 33% Phone (33%)
  • 17% Wi-fi (17%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 9: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.

CityProblem TypeReport Time
Basingstoke Internet 22 hours ago
Wokingham Phone 7 days ago
Wokingham Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • Idoneyermum
    iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • ingraphicsuk
    Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

  • steveis57on14
    Steve Rocker (@steveis57on14) reported from Thatcham, England

    @SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • Royster1998
    Roy Hastings (@Royster1998) reported from Basingstoke, England

    Apart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TYAmorim
    C 😈 (@TYAmorim) reported

    @jwriddle_ @SkySports Ffs why accept? **** Sky bro

  • chandamuba
    Chanda Mubanga (@chandamuba) reported

    @Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.

  • kirkup_graeme
    Graeme Kirkup (@kirkup_graeme) reported

    @SkySports @MBrundleF1 Not sure how Martin keeps his temper when doing the grid walk. So called 'celebrities ' being down right rude on not even acknowledging him. @KimKardashian and her sister, I mean you.

  • QcWynter
    Colin Wynter KC (@QcWynter) reported

    @dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.

  • PantherAS90
    andrew 🌑🌐 (@PantherAS90) reported

    Why is it a nightmare to contact @SkyUK, you offer products but no actual human to help 🙄

  • kingjames_13th
    Kingjames (@kingjames_13th) reported

    @SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions

  • AFC_Murph
    AFC_Murph (@AFC_Murph) reported

    @femooafc At some point the pendulum has to swing the other way SkySports, TalkSport, and the rage bait online has to get so boring that even the mouth breathers will want something else The first movers on real content will hopefully kill this **** trend once and for all

  • ubysilas
    Ubong Silas (@ubysilas) reported

    @theMadridZone @SkySports Arsenal are in trouble

  • Anthony_Hickey
    Anthony Hickey (@Anthony_Hickey) reported

    @SkySports ******* that is horrific. 🤢

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either