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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/19/2026 18:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Wokingham, Bordon, Fleet and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Internet
United KingdomHook Internet
United KingdomBasingstoke TV
United KingdomThatcham TV
United KingdomWokingham TV
United KingdomBasingstoke Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • Mort_82 Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • LorraineColey Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • JamieNite66 PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • Tennantbabe1 𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • VickyChambers78 Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • SeeTarno12 SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Benjami74612829 Benjamin Springer (@Benjami74612829) reported

    Sky app down on xbox? @SkyUK @XboxSupport ?

  • sjoy2009 Stuart Joy (@sjoy2009) reported

    @brookesy40 @SkyHelpTeam Hey, if I’m paying for a service that they cannot provide, then I expect to be reimbursed. It’s been a while now

  • JJPalmer26 Es Palmer (@JJPalmer26) reported

    “Two very good games for them…” @SkySports @SkySportsPL Bin that fraud Redknapp from your coverage. He adds absolutely nothing to the product, in fact, he actively hinders it with his terrible analysis. #Skechers

  • BradNicholls7 Brad Nicholls (@BradNicholls7) reported

    @SkyHelpTeam still issues with broadband done everything you have noted to me and no different whatsoever, feel like I’m wasting my time with you guys, time for a change I think

  • paulstevens1983 Paul Stevens (@paulstevens1983) reported

    The @primevideosport stream quality is absolutely shocking, you’d think they were hard up. Never an issue on @btsport or @SkyUK

  • SuzHepinstall7 Suz Hepinstall (@SuzHepinstall7) reported

    @Cover4Let @SkyHelpTeam I was recommended to @Quick_restore. He was able to recover my locked account in less than an hour. He is legit and highly recommended for the service. Go contact him now to get your account back

  • AstroMikeMerri Michael Merrifield (@AstroMikeMerri) reported

    @TodLauer @SkySports Yes, but has also evolved to be seen as a somewhat milder insult just meaning a stupid person.

  • TWCJ83 TMBO (@TWCJ83) reported

    @premierleague is f**king sh1te. Crap referees (Coote you are a joke). Crap kick off times (do one @SkySports) Crap haircuts. But we arrived this year. Brentford til I die.

  • ptyerman Paul Tyerman (@ptyerman) reported

    @SkySports He’s under qualified for either job, never mind holding both roles

  • sjdhatters I Make Stuff Up On Tw*tter (@sjdhatters) reported

    @michaeldilley @DiskoNick @SkyHelpTeam Had same problem recently. Very hit and miss. Massive thread about it on Sky Community. No obvious solution. Didn't work yesterday. Did today. Very annoying