Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 30, 7:56 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 13 hours ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Adrian Powell (@AdrianActiveFM) reported from Eversley, EnglandWow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Adrian Scott (@westolian) reported from Yateley, England@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyHelpTeam please see previous tweets. Help #COVID2019
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Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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stevenorth (@SteveNorth78) reported from Basingstoke, England@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tuppers 🐸 (@tuppers360) reported25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.
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⭐ ⭐ (@Usergonefor2025) reported@TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE
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CB Photography (@PhotoCBradley) reported@SkyUK no broadband for a week an absolute joke!! The worst customer service ever
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Jimmy Moore (@JimmyMoore12) reported@SkySports Already laying the groundwork for an excuse for a bad performance. Please win by 5 goals today because we all need a break from the English media negativity for a day.
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ReneeB (@GoldingsRenee) reported@hlovo_ 💯right! Ecclestone said it boldly in his Skysports interview, one day after AD21 race, that, "they expected Hamilton to retire after winning his 6th title" and that he'll never win the 8th as they want to preserve Michael's legacy. The interview has since been removed online
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mark walker (@walker7698) reported@SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25
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Rich Sinclair (@RichRSin) reported@SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?
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Okello Joseph (@OkelloWendy) reported@SkySports We know the agenda but they will never win
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Suzanne Hawkes (@hawkes13soozie) reported@pasteydave @SuperLeague @SkySports Great innit!! Had to watch on my iPad on Sky sports app. And we pay extortionate prices for Sky!!! Just like the RFL second class service!
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ISRAEL (@emini_issboi) reported@Plettigoal @SkySports @SkySportDE Damn everyone is signing players everyday but united is buying parading one player for 3 weeks without submitting any official bid