Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet and Phone.
- Internet (67%)
- Phone (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 14 days ago |
|
Wokingham
|
Phone | 21 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Sam (@angryatcoop) reported from Basingstoke, England@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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Danny Rivers (@DannyRivers3) reported from Basingstoke, England@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Paul Havard (@paulhavard) reported from Tadley, EnglandWhat is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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paul alexander (@paulale01206488) reported from Tadley, EnglandNever heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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Darren omalley (@darrenO83) reported@SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?
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billythebookie2025 (@billythbook) reported@SkySports @Carra23 but hes never been a manager
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Ian Lewis (@IGL81) reported@SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.
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CB Photography (@PhotoCBradley) reported@SkyUK no broadband for a week an absolute joke!! The worst customer service ever
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chukwu Nonso (@TimmyBlaq007) reported@SkySports The worst England defense call up
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VeloBet Boss (@Velobet_Boss) reported@SkySports Liverpool buying a winger from Osasuna while Wirtz is still searching for his feet. bad business, that.
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Alex Kabari (@alexblac_ink) reported@Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.
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Knight (@billy_knight) reported@SkyUK my 87 year old dad has someone else’s Netflix attached to his sky account. I’ve called and been told I have to call Netflix. I have and they said it’s down to you. This has been going on months!!! All we want is the accounts unlinked. It’s laughable you can’t do this!
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Tuppers 🐸 (@tuppers360) reported25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.