Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Bordon, Fleet, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Hook |
Phone | |
| Hook |
Phone | |
| Basingstoke |
Wi-fi | |
| Bordon |
Internet | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Thomas
(@shaunthomas797) reported
@SkyHelpTeam @SkyHelpTeam I have already been in touch with the sky mobile team and was told credit card or loan agreement was the only way. I have been a loyal customer for over 12 years not the customer service I was expecting!!!!! Absolute disgrace!!
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Mucker
(@UtdEire) reported
@SkySports Good signing for a poor team
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JT😍THFC
(@Spursruinlives) reported
@RyanUK **** @skysports agenda driven 7.44 the channel goes over
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Jamie
(@LCJay17) reported
@SkySports you need better pundits, *******.. waffle, waffle. Waffle 😴 #Redknapp
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Mark Green
(@MarkGre20794066) reported
@SkySports But we will never know that now will we Tommy
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Leanne Williamson
(@LVW1990) reported
@SkyHelpTeam you’re unable to fix the issue with our #SkyQ box therefore we cannot download any programs. No timescale for resolution and no offer of compensation, so we are paying A LOT for a service we cannot use. Help??
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Simon D
(@DSi77) reported
@iamshaunmadill @SkyHelpTeam Completely agree. It’s bloody terrible. Washed out picture quality and no ability to record is very poor. It’s honestly like a glorified Sky Go. Just a lot more expensive.
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Marianne
(@mariannet91) reported
Is it just me or is nothing from @SkyHelpTeam working today? broadband intermittent and 4G with sky mobile not working either
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Jenna
(@boodleoodlesjw) reported
@SkyHelpTeam It’s been a problem for years. Constantly dropping out.
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van CrazyHorst🇬🇧
(@glasgowsportsfa) reported
As a long term subscriber to @SkySports, I look forward to watching Scottish football over the festive period. If @SkySports can’t meet this demand, then I shall cancel that subscription. I hope they will issue me and others with a full refund.