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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/07/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Bordon, Fleet, Yateley and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Phone
United KingdomHook Phone
United KingdomHook Phone
United KingdomBasingstoke Wi-fi
United KingdomBordon Internet
United KingdomFleet Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • SeeTarno12 SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • DanEaglesUK Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • paulale01206488 paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • AdrianActiveFM Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • SadieLoove Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • Roxie81xx Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • MissHeatherWild Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • steveis57on14 Steve Rocker (@steveis57on14) reported from Thatcham, England

    @SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs

  • Cwwaters10 Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit

  • MissHeatherWild Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Gordiemac4 Gordiemac (@Gordiemac4) reported

    @SkyHelpTeam hi I am having problems with my call divert I.e it I'd not working, calls are not getting through.

  • UniQue_Engr Consequences Be Damnn 💫 (@UniQue_Engr) reported

    @humblepablo1 @SkySports Damn man steph should retire.. man is too good

  • altLume Lume (@altLume) reported

    Your internet sucks **** @skyuk

  • kevlarr78 Kev Bateman (@kevlarr78) reported

    @SkyHelpTeam First test said there might be a problem and check WiFi, checked WiFi and came back all clear, but the middle light on my hub keeps flashing amber or going out altogether.

  • Gordiemac4 Gordiemac (@Gordiemac4) reported

    @SkyHelpTeam Yes broadband working, it is my mobile call divert that is not working

  • SamSambaxter3 Sam Baxter (@SamSambaxter3) reported

    @twistglam @SkyHelpTeam Has your wifi returned in SW4 yet? Ours is still down

  • maddockaaron Aaron Maddock (@maddockaaron) reported

    @SkyHelpTeam I was a due a call back at 9am and not had one from your technical team with an ongoing issue for the last 2 weeks. Please could you get the person I’ve been dealing with to call me back?

  • colin_difolco Colin difolco (@colin_difolco) reported

    @SkyHelpTeam how long will my sky broadband be down for its been like this since 3 o'clock yesterday afternoon

  • PaulRichieftm paul richardson (@PaulRichieftm) reported

    @SkyHelpTeam there seems to be an issue if Gosport PO12 area

  • AntonyLeigh Antony Leigh (@AntonyLeigh) reported

    @SkyHelpTeam I’m a new customer and am expecting my Sky Hub tomorrow however the @RoyalMail tracking hasn’t changed since Sunday saying “Item despatched to Royal Mail”. Can I trust that I will definitely get it tomorrow as I’ve taken the day to be there for it?