Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
TV | |
| Newbury |
TV | |
| Basingstoke |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Wi-fi | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Talk Design & Print
(@talkdesignprint) reported
from
Basingstoke, England
@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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Sadie♔
(@SadieLoove) reported
from
Basingstoke, England
@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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Steve Rocker
(@steveis57on14) reported
from
Thatcham, England
@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Craig Waters
(@Cwwaters10) reported
from
Thatcham, England
@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
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roy garrett
(@roygarr78004403) reported
from
Yateley, England
@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Pompey Hev⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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kirsty
(@kirsty_batten) reported
from
Newbury, England
Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
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Nicola Sargeant
(@nik_sarge) reported
from
Finchampstead, England
@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc
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Pompey Hev⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bare Veggie
(@bareveggie) reported
@SkyUK No broadband since Friday, that’s 5 days!!!! And nothing has been fixed, it’s an external fault and therefore managed by @WeAreOpenreach engineers have tried to fix it but its still NOT WORKING! The kids are climbing the walls, we can’t work from home, Please FIX this!
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Lisa Cochrane
(@Lisa_the_drama) reported
@SkyHelpTeam hi can you help. My standing order amount has changed without any notice and my contract is valid until Aug
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Sangeeta
(@SangeetaKhurana) reported
@SkyHelpTeam It’s causing a lot of issues to be honest, can’t view anything, sometimes we can’t even make a call @O2 how long will the disruption be for? It’s been like this since Saturday
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graham watt
(@GrahamjnrWatt) reported
@ScotlandSky @ScotlandSky @SkySports cancelled my subscription to sky last week utter disgrace to Scotlands game rangers and Celtic on almost every weekend think I’ve seen my team twice on sky maybe 3 terrible service scammed into getting sky was told it would be red button and all games on
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jamie
(@jhewitthunt) reported
@SkyHelpTeam @helpline_sky to save me being on the phone to your helpline, can you tell me if there are problems in the Bath area (BA1) with broadband please? It's been very flaky for several days now. I can see the Internet LED on the router is regularly off. Rebooted etc..
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julie virgo
(@julie_virgo1) reported
@SkyHelpTeam bad enough paying £51.99 just for broadband to now discover you've now taken out £54.49 no notification whatsoever 😠😡
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Paul Bailey
(@merseybeer) reported
An hour for @SkyUK to get help. Seriously your sustainer service is atrocious. What happened to be able to change the plan online guys? @SkyHelpTeam I just need to cancel something
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Chris Heslop
(@gizmo334455) reported
@SkyHelpTeam Been there, done that, got no where. Just want to SPEAK to someone as I can't fix online!!!
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jason parkinson
(@jasonsparkinson) reported
@1HayJay @SkyHelpTeam Just wrote to them and cancel the direct debit. Romeo done
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RepairRestoreRecycle
(@repair_restore) reported
@SkyUK trying to cancel our sky package. Call waiting times are a joke, last in the queue if you press to leave. DM me back or I will be stopping the DD at the bank. Something you advise not to do. #DontBlameCovid #poorcustomerservice