Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 29: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 16 days ago |
|
Basingstoke
|
Phone | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
-
Basic Bloke (@basicbloke2012) reported from Yateley, EnglandIt almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
-
Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
-
Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
-
Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
-
Chris (@king_gorack) reported from Wokingham, England@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
-
GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
-
Helena (@bowerhe) reported from Wokingham, England@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
-
Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
-
Steve Rocker (@steveis57on14) reported from Thatcham, England@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
-
Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
-
Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
-
iDoneyermum (@Idoneyermum) reported from Wokingham, England******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
-
Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
-
SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
-
Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
-
Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
-
Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
-
Craig Waters (@Cwwaters10) reported from Thatcham, England@MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Jimboprime (@Jimboprime) reported@SkyHelpTeam been a Sky customer for 25 years but today wasn’t getting the service I’d hoped for on the phone so have cancelled all tv / tv packages, as I was being made to feel very under valued
-
Lewis Wilkinson (@WilkinsonLewis) reported@TheClubLiveTw @SkySports Think these lads need to spend their time watching games and getting their knowledge up instead of posting crap like this. Annoying you guys have a platform and people like James Horncastle fight to get on the tv
-
SussexbytheSea (@SussexGreen70) reported@SkySports trying to watch the Rise and fall of Coventry docu, not coming up on a search, go through multiples things and eventually find it but when you click on it, it brings up a program about Sam Allerdyce but with the Coventry pictures, HELP!
-
Aj 🎯 (@ajmaxwell5) reported@_letsgoooooo @SkySports He fell off so bad
-
Jimmy Soitis (@JimmySoItIs) reported@CricketopiaCom Well done @SkySports. Noone should back down to that kind of raw bullying and attempts at censorship.
-
Gurmehar.S.Sandhu (@Sandhu_Gurmehar) reported@sardesairajdeep @Athersmike @SkySports You misrepresented this incident. Women wrestlers' protest was an entirely different ball game. No comparison. You should have focused on appreciating Sky and Mike Atherton instead.
-
Mark Somerset (@MarkSomerset1) reported@SkySports They can have him aswell, he's in mega money and on his way down
-
Ade Gaspar (@AdewumiRydone) reportedThis page is awful. Really hate engagement farming. Lifted the clip from SkySports where they made it clear he was talking about padel. See how this moron has captioned it to get engagement.
-
Craig BCFC❣Holmes (@craiglaurenhol2) reported@SkySports if you can do 1 thing in this world is **** off Don Goodman from commentary he is ******* pathetic.
-
Antifa membership #8647 (@KainedButAble) reported@ToonFan14 @SkySports Its not sky sports, its the muppets who watch this **** whose to blame. Stop handing your remotes to your children and actually parent your kids and discipline them if they turn this trash on. I recommend an hour standing in the corner of any room.