Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG25 and RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Yateley, Wokingham, Newbury, Old Basing and Lychpit and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Basingstoke |
Internet | |
| Yateley |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Internet | |
| Wokingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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webwitter wave
(@webwitterwave) reported
from
Old Basing and Lychpit, England
@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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David
(@p4yno) reported
from
Wokingham, England
The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚
(@OzMaliphant) reported
from
Bordon, England
@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Scott Elliott
(@ScottElliott10) reported
from
Thatcham, England
@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Angela Cavanagh
(@ACavanagh78) reported
from
Basingstoke, England
After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Paul Carpenter
(@Carpente7Paul) reported
from
Shinfield, England
Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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Ollie Bevington
(@ollie_bevington) reported
from
Littleton and Harestock, England
@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Helena
(@bowerhe) reported
from
Wokingham, England
@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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Ian McSimm
(@_TheEvertonIAN) reported
from
Whitehill, England
The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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itsnomarooned
(@itsnomarooned) reported
@SkyHelpTeam I’m put off watching Disney+ as it keeps buffering. A look at forums would suggest this isn’t a problem just for me. Ideas?
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Rhiannon Hackett
(@RhiannonHacket2) reported
@SkyHelpTeam No thank you. I work for Openreach and am fully aware of the test websites that need to be searched for speed checks and mine is disgustingly slow- keeps cutting out. As I just explained.
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Alan
(@wired2thebrink) reported
@SkyHelpTeam I doubt @Plusnet do that and just supply a decent router. That aside the daily morning disconnects have happened for a decade before boost. Also that time 1am to 5am doesn't work for everyone and we don't need it especially as it kills a the disabled installed tool...
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Gary Walsh
(@GaryWalsh390) reported
@SkyHelpTeam Morning.. Would like to know the latest on UHD and subtitles. "Brand New Fear Index" Great picture and sound, but STILL NO Subs unlike 4k netflix & prime. Expect it would be best the service (probably) if you could charge for it.
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Beano
(@AFCBean0) reported
@SkySports why are you showing the **** Newcastle game on two channels but you can’t put the wolves v spurs game on. Wankers
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Tom ⚡ ☢️
(@TomMuzzzz) reported
@SkyHelpTeam Any update on the Worcester issues? Been without Internet near 36 hours now....
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Bill Cannaway
(@BillCannaway) reported
@SkyHelpTeam can I have some news about what’s happening with the sky broadband in Worcester please all I keep getting is our engineers are working on the issue or a link to check my connection and when I do that it says there isn’t a problem but I have no internet since Friday
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DANIEL BRIDGE
(@DANIELBRIDGE10) reported
@SherAndLil @SkySports @TOXIII They was shocking 40 points down and they kick short
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Alex
(@captainwilko86) reported
@SkyHelpTeam what is the phone number to speak to someone about an issue with my sky Q box? You do a very good job of hiding it
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Jon Phipps
(@jonphipps81) reported
@SkyHelpTeam I feel sorry for you both. You actually believe that, don’t you? If my Broadband goes off, I can’t go online to fix it. If you refuse to offer assistance after 9pm, you are not providing a reasonable service. To keep telling me you offer a great customer experience is a joke.