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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention TV and Phone.
  • The most recent signal from this area was received May 2, 3:22 PM GMT+1.
  • 67% TV (67%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 2: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, and Fleet.

CityProblem TypeReport Time
Basingstoke TV 2 hours ago
Basingstoke Phone 17 days ago
Basingstoke TV 24 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • Royster1998
    Roy Hastings (@Royster1998) reported from Basingstoke, England

    Apart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • ohheeyitshollie
    Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • simm_minogue
    Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

  • Roxie81xx
    Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • ingraphicsuk
    Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Benno1uk
    BLUE ASHTON (@Benno1uk) reported

    Seriously @SkySports what is the point of Dermot Gallagher on Ref Watch? Utter garbage.

  • LeDreamboat
    Scott ⚫️⚪️ (@LeDreamboat) reported

    @SkySports There was covering defender. The only people that think it’s a red, support arsenal. I hope to ******* god City win the title!

  • philsbin
    Phil 🏍🏍🏍🏍😁 (@philsbin) reported

    @SkySports And it's ****!!!

  • Toon_army1982
    Dan (@Toon_army1982) reported

    @CInvestUK @paulp_123 @SkySports Don’t be stupid he was always getting there before Gyokeres he had stopped running it’s a yellow very simple really if we are talking red then your CB shouldn’t have even been playing yesterday

  • 84Ibz
    Ibrar M (@84Ibz) reported

    @boxingkingmedia Phenomenal card 👏🏼 These are the cards that will help 🇬🇧 boxing grow Just wish this was on @SkySports they would have non stop coverage,interviews huge build up @DAZN need to do more hopefully the link up with tnt in 🇺🇸 can happen in 🇬🇧

  • KerryOB78
    Kerry O’Brien (@KerryOB78) reported

    Thanks to @SkyHelpTeam and @WeAreOpenreach I am now left with no internet connection for the #bankholiday weekend!! Great customer service 😤

  • holygraileth
    holygrail (@holygraileth) reported

    @indykaila It's complete 🧢 mate. If they were so desperate they wouldn't have let the refs and VAR absolutely destroy spurs this season. And @skysports don't seem to mind either with their biased commentators like Alan Smith cheering us down

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySportsTennis @SkySports Why the idiot #jonathanoverend or ******* as the majority of the tennis world know him, on the #Norrie match at the #MadridOpen plus the useless slapper with him, talking bollox all over play. Coms free stream please. They ruin your coverage🤮

  • HalBeowa
    Hall (@HalBeowa) reported

    @SkySports Its garbage

  • cfcMode_v2
    cfcMode_v2.0 (@cfcMode_v2) reported

    @DavidHenigUK @SkySports I know many PL fans that also attend non-league too, like myself & frankly, it’s more enjoyable than paying extortionate prices to watch sideways & backwards Pep lite crap surrounded by tourists who spend much more to watch the game through their phones