Sky Outage Report in Basingstoke, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley |
TV | |
| Wokingham |
TV | |
| Wokingham |
TV | |
| Wokingham |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Ollie Bevington
(@ollie_bevington) reported
from
Littleton and Harestock, England
@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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Adrian Scott
(@westolian) reported
from
Yateley, England
@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark
(@MarkPatriotCop) reported
@SkyHelpTeam cannot use sky SIM card in a new iPad. Got a new iPad with sky data. Set iPad up recognises phone number 4g shows but does not work. Reset iPad took sim out all the usual things no luck. Please help
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MLS
(@Large_Doner) reported
@SkyHelpTeam hi,I wanted to add skygo extra to my account,but I can't find an option to do it anywhere and it also says I'm not I'm contract,but I renewed online at the weekend....can you help?
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Alun Withey
(@DrAlun) reported
@SkyHelpTeam Just tried that - it say ‘no service’ in the settings bit after turning flight mode off, but nothing on front screen. My son’s iPhone, next to me now, shows a full signal!
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Kushal
(@NotMineMate) reported
@SkyHelpTeam Hey, we just found out the problem on our own. Can you cancel the engineer request?
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chandra
(@csbhanu1) reported
@SkyHelpTeam Hello Heather, That's a problem of sky support team attitude, in place of investigating network issues you guys tend to fool customers telling wifi is a problem. Few of your guys told us 10deviced too much for sky to handle, BT used to handle 20+ on same line
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✖️CHARLIEANNE ✖️
(@Charlie_anne_) reported
@SkyUK Hi Louise, everything you could think of, I have had 2 routers and 3 engineers both me and my neighbour are having the same issues, sky are saying it’s open reach and open reach are blaming sky.
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chandra
(@csbhanu1) reported
@SkyHelpTeam Dear Daniel, thanks for responding, as mentioned problem is intermittent, internet keeps dropping. Line test is point in time, it might work occasionally. Worst part services were pretty good during cooling off period
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Gary C Bright
(@GAZBRIGHT1974) reported
@SkyHelpTeam absolutely shocking service charging a cancellation fee and no option to speak to a manager……not had any internet connection for two weeks..and when it is on not enough power to work the Wi-Fi on a mobile phone.
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👩🏻🦰 Becca L
(@AmberSeesRed) reported
@SkyUK Checked via the sky mobile and O2 coverage sites. There was an issue with a local O2 mast but it’s showing as fine on my postcode. Hopefully it’s all rectified now. I have sent a report for my postcode on the sky mobile website. Thanks for responding. 👍🏻
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john green
(@johngre34127088) reported
@SkyHelpTeam How do I fix a solid orange internet light on my Sky Q box? I’ve tried restarting and unplugging