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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • 50% Internet (50%)
  • 25% Wi-fi (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.

CityProblem TypeReport Time
Basingstoke Internet 7 days ago
Wokingham Phone 14 days ago
Wokingham Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • simm_minogue
    Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • connoreccott9
    UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Denwazza
    Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • bigjonblue
    jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • AmrishoMub
    Mubarak Atwooki ✊ (@AmrishoMub) reported

    @travourmugisha @SkySports But you never came back

  • afrodids
    Dids (@afrodids) reported

    Well done CBS. Rozicki was like the terminator in there just wouldn't go down... #boxing #skysports #Chrisbillamsmith

  • mkenyaflani
    Tee (@mkenyaflani) reported

    @SkySports @jwriddle_ Not available in my region ....and I'm like wtf

  • reeves1960
    andrew (@reeves1960) reported

    @EtihadReport @SkySports What progress? Had 2 bids turned down, hardly progress.

  • Song_covers01
    amanda (@Song_covers01) reported

    @SkySports wtf is happening with the commentary? Theyre not even talking about investigations when they come on the board. Its like theyve a script rather then reacting to the race rn #BarcelonaGP

  • nosmh
    nosmh (@nosmh) reported

    I still cannot understand why @F1 is allowing @appletv to destroy their product in the USA. All year the gray overlay thing has been an issue and it has still not been fixed, the commentating and pre-race is unwatchable... I have watched one race this season and it was on @SkySports via the AppleTV app, but they don't show the Sky rebroadcast on demand. I missed the race this morning and have no way to watch it. This also impacts my buying decisions going forward with Apple. As if Tim Cook and his merry band of undesirables has driven the company to a shameful place and my trust in them is gone. There is no reason for any of this. It is a matter of twisted priorities and a lack of basic reasoning skills on their end. It won't change, people will still buy this garbage so why would they care. But for me, I am done.

  • murray1234
    paul murray (@murray1234) reported

    @SkySports But there not gonna sell him, never where gonna sell him another pointless interview asking someone out side the club for a stupid opinion on a stupid subject

  • ForeverUtd93
    Mr. England🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ForeverUtd93) reported

    @kylebrass27 @UnitedStandMUFC @SkySports Yeah that was 2/3 years ago when he was 25/26 and just came off the back of a great season, he’s now 29 and had a poor season last year

  • BackupFreezer
    Freezer_Roebuck (@BackupFreezer) reported

    @josifundza @xKGx__ They started doing it in Prem last season and it's the dumbest **** ever but @SkySports started it.