Sky

Sky Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 12/25/2025 05:20

December 25: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Hook, Yateley and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke E-mail
United KingdomHook TV
United KingdomYateley TV
United KingdomWokingham TV
United KingdomWokingham TV
United KingdomWokingham Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • Goodison1001 Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • Shepo77 David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • bigjonblue jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • flimtoe Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • Idoneyermum iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • KingGary9king Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • SteveNorth78 stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CovSid The Rt. Hon. Sir Sidney (Blue Tick Goes Here) (@CovSid) reported

    Waiting for the 'apologies if you heard any bad language' comment, and there it is on 55 minutes. #SkySports #PUSB

  • GymItalian83 John Sabian (@GymItalian83) reported

    @boxxer @BBCSport It’s a good move by the #BBC as #DAZN is awful and #SkySports not mucg better

  • I_am_the_Paulus Paul 💙 (@I_am_the_Paulus) reported

    Sky’s regionally targeted advertising reminding me I can watch the Mariners or Donny Rovers 20 times this season. Mention the Stags and I’ll be ringing up to cancel @SkySports 😩

  • Davisonssports DavisonsSportsCards (@Davisonssports) reported

    @SkySports @SkySportsNews Osaka quit. It was awful to watch. Congrats to the 🇨🇦 kid!

  • Kabuk1 Leslie (@Kabuk1) reported

    £26 pm with a 12-month committment is a joke. That's not a discount when it used to be £19.99 with a 6-month commitment. Don't mind the 12-month commitment, but not a reduced discount like that with the awful pundatry to boot. Shame on you @SkySports

  • Sakkanel Sakanelli (@Sakkanel) reported

    @SkySports Havertz problem has never been physical. In fact, prior to this preseason, he might not look bulked up but he can be very physical when he wants to be and his workrate has never been an issue. His problem is psychological/mental. Maybe prime Mourinho would have helped him.

  • hmullaaaa MullaLFC (@hmullaaaa) reported

    @SkyHelpTeam Hi sky im recieving alot of latency/lag on my gaming console for the past 2 days I have done everything I could to stop this please help

  • dan7549 DG, Cro, Jasmy, Saitachain/Rezor, Sui (@dan7549) reported

    Leigh leopards robbed by that **** kendal! Embarrassing. RUGBY LEAGUE has no chance or survival of its cheating the smaller teams by ***** like kendal who support wigan! #leighleopards #skysports

  • GilbertnJoe Gilbert🌈nJoe🇺🇦 (@GilbertnJoe) reported

    @SkyUK funny how you hang up after letting me hold for 30 mins because i want to cancel. Quite sure you would be on it if i was adding to my subscription.

  • Ryan_NUFC94 Ryan (@Ryan_NUFC94) reported

    @SkyCricket @SkySports I know the hundred is a **** format and they should have pumped this money turning the blast into the IPL but to put Port vale v Cardiff on main event over it is a joke