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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 02/14/2026 07:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Hook, Wokingham, Bordon and Fleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Internet
United KingdomThatcham Internet
United KingdomHook Internet
United KingdomBasingstoke TV

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Tsar_Nicholas Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Roxie81xx Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • AdrianActiveFM Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • AfroChuck87 Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • DanEaglesUK Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • Chrisdossett11 Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • WhiteIain Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • adamstoms Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • rhyslewis79 Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JakeTaylor Jake Taylor (@JakeTaylor) reported

    @SkyHelpTeam broadband down in Whitstable Kent since 8pm. How can I work from home? Had Sky for 4 days. Please help.

  • mx_hdsn Max Hudson (@mx_hdsn) reported

    .@SkyUK as customer service goes, what you offer is nothing short of appalling. Isn’t it funny how you can only get to speak to an actual person when you want to join or upgrade?

  • Devil_Moo Emma (@Devil_Moo) reported

    @SkyHelpTeam My broadband is down. Are there any known faults in the Watford Area? I’m working from home and can’t do anything until this is resolved.

  • BullseyeBruno Harry 🇳🇿🇹🇴🧱 (@BullseyeBruno) reported

    @wernerrXceo @TheNabyKop @SkySports never mind

  • KevAceHarve Kevin Harvey (@KevAceHarve) reported

    @SkySports The commentators were awful last night. Offered little analysis on the game. Took several minutes to raise the point of a concussion sub. Here’s an idea... run an x-factor style competition to find some new blood. Stop using the same dinosaurs and washed-up players.

  • TheNabyKop TheNabyKop (@TheNabyKop) reported

    @wernerrXceo @SkySports Excuse me ma’am, not to be disrespectful or rude but could you please take post down. That is my sister who was killed by a metra train. And it this post is very disrespectful. Idk who you are or if you even know her but I need you to take this down please.

  • abiratoEFC tomsely (@abiratoEFC) reported

    @chriswatson187 @SkySports Thought Wolves should’ve got pen ,clear shove in the back ,only showed it once ,never brought it up after that ,been red shite ,replayed again again aaaaaaaaaaaaagain

  • MrKieranBurcham Kieran🦁 (@MrKieranBurcham) reported

    @SkyHelpTeam hi, I've just received the reminder for my install in a few days and it says that your technicians are only doing external work. I've never had sky in my life so don't know how it works, I don't think there's anywhere in our living room where the box could plug in?🤔

  • SeftonPark2020 Al (@SeftonPark2020) reported

    @SkyHelpTeam We need someone at sky to totally redesign the platform especially the TV guide. The person who designed the features and layout must have had a stroke half way through. It’s bloody awful to navigate.

  • mx_hdsn Max Hudson (@mx_hdsn) reported

    @SkyHelpTeam We moved house at the weekend and registered with your broadband. This was meant to go live yesterday, it “went live” this morning. The one sticking point is, it’s not working. I’ve booked an engineer to come out. It’s frankly pointless trying to get through to anybody