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Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and Phone.
  • The most recent signal from this area was received Aug 10, 10:16 AM GMT+1.
  • 50% Total Blackout (50%)
  • 50% Phone (50%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.

CityProblem TypeReport Time
Basingstoke Total Blackout 3 days ago
Thatcham Phone 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • MissHeatherWild
    Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • simonharmer
    Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

  • MushTadi
    Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • _TheEvertonIAN
    Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • flashesofsteel
    flashesofsteel (@flashesofsteel) reported

    @danawhite @paramountplus @SkySports Good way to strain a muscle before a fight, stupid !!

  • Williewoose
    ٹیری (@Williewoose) reported

    @Zuffa_Boxing @SkySports Neither deserved to win that Awful show Ref should be able to declare a no contest both get the loser's purse Give the rest to the @RingsideTrust

  • HeavensAbove7
    нєανєηѕ αвσνє (@HeavensAbove7) reported

    @SkyHelpTeam Poor service should get the exposure it deserves and Sky mobile have not fixed a dead connection after over 3 weeks. Two "chats" at over an hour each with zero resolution.

  • Adzyg9
    Adam Gardner (@Adzyg9) reported

    @goodgirl2000 @SkyHelpTeam We have sky Q and all of a sudden we have absolutely no signal. Can’t use it at all. Never had a problem before they rang up. All very Sus!

  • us_toon
    Toon Man (@us_toon) reported

    @FrancisChipp So I cancel @SkySports No reason to watch

  • FritzyyMCI
    FritzyyMCI (@FritzyyMCI) reported

    @eurofootcom @SkySports øde will NEVER work in that #10 position

  • _TH0RP3_
    TH05PE91 (@_TH0RP3_) reported

    @Emzz715 @SkySports We never once bid on Cunha and Mbeumo, so how could they have rejected us?

  • ArsenalNextGen
    Arsenal Next-Gen. (@ArsenalNextGen) reported

    @SirLeoBDasilva Skysports and O'Hara are like bad meets evil, they know what they are doing

  • deratoul
    Lukas Piatkowski (@deratoul) reported

    @SkyUK you just declined me for a 1£ sim, like wtf fam? Do you want me to pay upfront ? Lol .

  • terryt2905
    terry trigger (@terryt2905) reported

    @Argyle @OfficialECFC dear me they’ve got a nerve to say Scottish football is bad Plymouth and Exeter fans should get their money back worst game of football I’ve seen in my life @SkySports should be sacking people