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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received Aug 2, 12:13 PM GMT+1.
  • 33% Internet (33%)
  • 33% TV (33%)
  • 33% Phone (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Thatcham, and Basingstoke.

CityProblem TypeReport Time
Thatcham Phone 1 day ago
Thatcham TV 23 days ago

Nearby cities with recent reports

Thatcham

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • paulhavard
    Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • KingGary9king
    Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • ollie_bevington
    Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • Denwazza
    Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RChaz6
    RedChaz6 (@RChaz6) reported

    @SkySports If they pay €145m for him, they will have had their pants pulled down again.

  • Chris111200
    Chris (@Chris111200) reported

    @skysports absolutely **** you are cricket on 3 channels same game nd trying to watch rugby on mix nd not working you ******* ***** hope you lose the lot all you care about is football

  • GrahamRMiles2
    Graham R Miles (@GrahamRMiles2) reported

    @crewealexfc Swindon away again selected for a 12.30 kick off is back enough , but Gillingham away !! , it will mean leaving at 6.30 for one of the worst views for away fans in the league 🤬🤬. Again no consideration for travelling fans by @SkySports .

  • crunchwwrl
    Crunch 🍒⚪ (@crunchwwrl) reported

    @TrylineUK Problem with SL+ is it's not available as an app on smartTVs. I'd rather carry on watching @SuperLeague directly on my TV via SkySports+ than on my laptop, tablet, phone or having to muck around w/ mirroring & casting* *A lot of the older generation probably couldn't work that!

  • GrazaWhu
    G Man (@GrazaWhu) reported

    @KingselehSzn @SkySports What? FIFA is going to pocket $13 - 15bn from the 2026 world cup. It has the money to support grassroots football today, much better than it does. If you think a single penny of this proposed sell off will benefit the game or grassroots, I have some magic beans to sell you.

  • Andygalant19
    ™©𝔸𝕟𝕕𝕣𝕠𝕟𝕚𝕔𝕝𝕖 (@Andygalant19) reported

    @ChrisWheatley @marca But Dharmesh Serth on Skysports said he has signed a new contract. What does that say about Skysports and their news credibility. Transfer reporting this season has been terrible and lazy, we don't know what to believe anymore.

  • caledon65
    Hamish 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@caledon65) reported

    @SkyUK Hello sky. Can you give me a phone number to speak to one of your humans as I’d like to buy something but it seems easier to get a phone number to complain or cancel than it is to buy a service

  • razorkev69
    razorKev (@razorkev69) reported

    @Hoops9Linda @SkySports Why Linda ? Friday night away In a stadium that's not fit for football isn't a big issue and home early v Millwall makes sense Tbh

  • Raw_bel
    Robel (@Raw_bel) reported

    @SkySports Mother ******* wants to turn the sport into a cash cow. Can we have one thing in this world that is not about making money? **** this bald fraud!

  • AEmmanuel45364
    - (@AEmmanuel45364) reported

    @KingselehSzn @SkySports Problem with commercializing, the sport will shift from sport to maximizing profit. Guys in board rooms care more about profits than the feelings the game gives. It would be the next WWE!