Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 29: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 18 days ago |
|
Basingstoke
|
Internet | 19 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Ian McSimm (@_TheEvertonIAN) reported from Whitehill, EnglandThe irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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roy garrett (@roygarr78004403) reported from Yateley, England@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
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jon hayns (@bigjonblue) reported from Barkham, England@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gary (@Gary4W) reported from Wokingham, EnglandAstonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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paul alexander (@paulale01206488) reported from Tadley, EnglandNever heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, EnglandBad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Adrian Powell (@AdrianActiveFM) reported from Eversley, EnglandWow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Davies (@njd2245) reported@PrincessPjk Valid. Just had to put complaint into @skytv as an engineer came to fix a SkyQ issue in 2024 & signed my widowed 80yr old mother up for @SkySports package without consent so he could get commission. Only just found out. She’s now terrified of having an engineer visit again.
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You’re Just Listening 😀 (@ChatchoMan) reported@SkySports Stupid waistcoat 🥴
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Joseph ⚡️🇦🇷 (@popoo_jr) reported@TouchlineX @SkySports Lol I said it that day that Rodri didn’t deserve ****
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brett (@tatathom) reported@SpursOfficial well! It’s all gone quiet! Typical hope then sell ffs , same old **** @SpursOfficial @SkySports
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Invictus (@Onny711) reported@Blue_Footy @SkySports Good in 1v1, poor in aerial duels and set pieces challenge. I hope he comes in and improves. Cucurella was an average when he came in, almost got sold first few seasons but today he is an elite. I pray the wait doesn't get long for us
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10SION🔋 (Your Rich Uncle).. (@CastroFreeman3) reported@SkyFootball @SkySports This is terrible…
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Cliff Mahoney (@cliffscab) reported@SkyHelpTeam Now there’s a surprise no customer service!!!
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👑 (@Blessed_King001) reported@UnitedStandMUFC A certain Arabian offered to make it self-sufficient and free of all debt. But Skysports and Gary Neville kept spamming negative PR to stop that takeover. And they got some clowns in the fanbase to agree with them. Now we're doomed to watch other clubs invest in elite players, while we buy cheapskates and hype ourselves for "spending smart." Every damn summer.
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Tom Power 🏁 (@TallyHoRacing) reported@SkyHelpTeam I’m very frustrated that a Superfast broadband contract that was interrupted by a failed full fibre upgrade has not been reinstated at the original agreed price. You’ve had my written complaint for a week. The overcharge is not acceptable. Please DM to help resolve
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The Prince 👑👑 (@BenjaminLeake) reported@MadridXtra @SkySports Spurs and Chelski are willing to chip in if you need some help