Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Wokingham, Hook, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Internet | |
| Thatcham |
TV | |
| Wokingham |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shel
(@DesignerShel) reported
@SkyHelpTeam Over 28 hours without broadband! Can’t sign in to my account as no internet - please confirm if there is a problem in the area and when you expect this to be fixed??
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BikerBlubb ⭐⭐
(@BikerBlubb) reported
@CFC_Neymar10 @Chels_HQ @SkySports Don't be stupid. Time to play him in the position he played at Leipzig, with a recognised striker then he'll get us goals.
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Dial-A-Bait
(@90minbait) reported
@Eanr @AndrewGatley @SkySports Wow, such a response. I would have replied earlier but that's the issue with actually having a life. C'mon, join the party before you miss out. There's a whole world out there when you come from behind your avatar... #runforrestrun
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Paddy Murphy
(@Paddy19847) reported
@SkySports Have a day off for **** sake! What about the all blacks? Too much money involved in that particular copyright is there?! 🤔
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Geraint Harrison
(@GeraintHarrison) reported
How is it that almost every night at 3am the WiFi signal just craps out, in the only one using the router right now and the devices connected haven't moved so it ain't user error, care to explain @SkyHelpTeam?
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🏆 Ricardos LUFC 🏆
(@Richyboy2k20) reported
@SkyHelpTeam "Most likely having WIFI or device issues" Wow nothing gets past you does it? Let's see, all WIFI devices having issues, so that would mean its the WIFI. Who provides the technology to provide the WIFI? Sky. Months of this crap I have dealt with. Can't wait to go with @Plusnet
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Lauranne Heres
(@schnuffel89) reported
@SkyUK been having WiFi issues for the past 3 or 4 days. There are roadworks in the area to install fibre optic cables, could that be affecting our lines?
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William S. Blackley 🇬🇧🏴
(@Bill_Blackley) reported
@SkyHelpTeam @disneyplus I spoke too soon. Resetting the settings and refreshing apps on #skyQ box has not sorted the problem of Disney+ app only showing me content in HD when it should show me UHD. I’m going to try rebooting the #skyQ box every morning, see if that cures it. 👎🏻
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masterofmyart
(@masterofmyart) reported
@SkyHelpTeam hi can you help please. Woken up to no satellite signal or network connection
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fico30
(@Filip81957999) reported
@SkyFootball I believe skysports is behind a year or two, like why do you post this **** so late lmfao.