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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 44% Internet (44%)
  • 33% TV (33%)
  • 22% Wi-fi (22%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Basingstoke TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • ohheeyitshollie
    Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • Mark_Lacey_1974
    Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 3balders69
    Mark Baldwin (@3balders69) reported

    @jonmikesav8 I turn it off....just cant listen to him anymore... @SkySports doing it on purpose . Creates hatred from all fans. He should never be on #mufc comms.

  • Davyred7
    Red 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Davyred7) reported

    @RikkiClarke81 @SkySports He was absolutely spot on. You can't challenge properly, part of the reason you're probably going down.

  • ahlookcool
    THEDRIP💧🇿🇦 (@ahlookcool) reported

    @SkySports I support arsenal but I found this funny

  • izzyflowfilmz
    Tobi Sangotola (@izzyflowfilmz) reported

    @addiecrowns @SkySports There is nothing bad it's one of the gains for fans who spend so much to the stadium to see a match.

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this season, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • Darara721
    Roman (@Darara721) reported

    @SkySports @APresserV2 Hyping up someone’s granddad just because he drank out of a bottle. The IQ level at Slow Sports is even lower than I thought.

  • ShaneBarrett442
    Shane Barrett (@ShaneBarrett442) reported

    @ForFarkesSakeV2 @1972_rickyb @SkySports But just call them Rotherham, West Ham and the Saudi B team. What’s the issue?

  • rain_again
    WMD (@rain_again) reported

    Golf coverage on @SkySports is very bad. Instead of seeing live golf we get tape delayed shots from basically every group except the last pairing. Betting app showing birdies 5 mins before on tv. Tyrell Hatton -3 today, 4 off lead, not even mentioned. #themasters @ewenmurray77

  • MrGreat53591337
    MrGreat (@MrGreat53591337) reported

    @g5_tv461 @SkySports Life doesn't work like that. It's not a movie

  • Che_Guevaray
    Ray_A💤 (@Che_Guevaray) reported

    @SkySports We are in deep trouble if I have to agree with Gary Neville.