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Sky Outage Report in Basingstoke, Hampshire, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Bordon TV 12 days ago
Newbury TV 12 days ago
Basingstoke Wi-fi 13 days ago
Yateley Internet 13 days ago
Basingstoke Wi-fi 14 days ago
Fleet Internet 16 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • KingGary9king
    Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • AfroChuck87
    Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • MushTadi
    Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • Mark_Lacey_1974
    Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • richcon98
    Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • Gary4W
    Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • Goodison1001
    Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • Idoneyermum
    iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kingtin_x
    3rd King🌍👑 (@kingtin_x) reported

    @SkyUK why your boxes saying no satellite signal . For the past two day

  • queenie0927
    Kim Piper-Bowles (@queenie0927) reported

    @SkyHelpTeam Yes, have tried everything but the customer service is awful. We’re paying the full Sky package with movies, sport etc plus broadband and we’re not receiving the service we’re paying a premium for. Can someone come tomorrow to either fix ALL the problems or cancel the account?

  • BenSloan0
    Ben Sloan (@BenSloan0) reported

    @Moley1985 @SkyHelpTeam @PlanetGridders Told to switch audio to normal from digital plus, fixed the sync, but it’s turned off Dolby atmos, so it’s something to do with Dolby atmos causing the sync issues.

  • dw_rarr
    dw (@dw_rarr) reported

    @SkyHelpTeam can i get the url to reactivate a case, as am currently having problems with multiple disconnections again.

  • Laurencewinston
    Laurence winston (@Laurencewinston) reported

    I will refuse to watch the start of the game today not for paying tribute to the Queens Husband Prince Philip a true war hero but for bowing down to a violent criminal @SkySports have gone overboard forgetting that #AllLivesMatter

  • themezza
    Neil Meredith 🦁 (@themezza) reported

    @SkyUK Internet is shocking!!! What the point of paying for extra tv box upstairs when you can't even get a decent signal/picture. I thought @virginmedia where bad but this takes the piss #sky

  • Moley1985
    Christopher John (@Moley1985) reported

    @BenSloan0 @SkyHelpTeam Yep @SkyHelpTeam looks like yet another problem for us LG owners. Can add this to sound drop outs and the sky box not being recognised when tv turned on with sky remote. Seemingly widespread for those with LG Oled

  • bigadt
    ATH (@bigadt) reported

    @GNev2 @SkySports Nothing against you but @SkySports coverage is awful these days so won’t bother.

  • Moley1985
    Christopher John (@Moley1985) reported from Billericay, England

    @PlanetGridders @BenSloan0 @SkyHelpTeam Didn't know you were having WiFi issues too. I need a booster and extra homeplugs to bet signal where needed. Wish my house was as big as that makes it sound

  • doyley62
    Barry Doyle (@doyley62) reported

    @SkySports I'm going for 54 minutes for penandes 1st penalty theyll be 1 nil down at half time so go and get the equaliser by any means will be the half time talk from ole