Sky Outage Report in Basingstoke, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 27: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (46%)
-
TV (30%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
TV | |
| Newbury |
TV | |
| Basingstoke |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Wi-fi | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
-
JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
-
JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
-
Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
-
jon hayns
(@bigjonblue) reported
from
Barkham, England
@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
-
Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
-
Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
-
JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
-
Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
-
Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
-
Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
-
JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
-
Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
-
Gary king
(@KingGary9king) reported
from
Wokingham, England
@SkySports pay for football and then you want me to pay per view? **** that!
-
David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
-
iDoneyermum
(@Idoneyermum) reported
from
Wokingham, England
******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
-
stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
-
JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
-
Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
-
Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
MrS
(@pointymouse) reported
Just put your rubbish mini box in the bin @SkyUK fed up with it telling me there’s something wrong with my connection when obviously it’s your issue!
-
Scott Bird
(@scottbird77) reported
@SkyHelpTeam Hi, having broadband issues connection has been dropping in and out all day. Keep losing middle green light
-
Peter Dutton
(@lovemylifelucky) reported
@SkyHelpTeam @LordBakersLodge If you follow the various options and decision trees then you'll find it's impossible to cancel a service without speaking to someone. Adding a service on the other hand....
-
J
(@MonsieurGrind) reported
Never understood why Sky TV in particular, when your under contract, can just increase everything.. "just to let you know your monthly payment is going up a casual 10% in a month, EVEN THOUGH WE AGREED A CONTRACT RECENTLY!" @SkyUK #contracts #sky
-
Michael Goodeve 🏳️🌈🏳️⚧️🇺🇦
(@MichaelGoodeve) reported
Anybody else having Sky Wi-Fi issues in Bournemouth today, or is it just us? @SkyHelpTeam
-
Rob W
(@UKRobBoxing) reported
Why is the new DAZN 1 HD not available on Sky Glass? A streaming service not available on a streaming TV? Had this issue with Sky Box Office with Sky Glass too. #SkyGlassSucks @SkyHelpTeam @DAZNBoxing_Help @joemarkowski
-
Hina Walia
(@HinaWalia23) reported
Seriosuly @netflix you need to hire some competent customer service people preferably who speak English?I just added Netflix to my @SkyUK deal and I was told I could link it to my old account but I accidentally ended up creating a new Netflix account.Called NF but they so usless
-
Ian Willoughby
(@tehgob_66) reported
So now looks like we're not gonna be getting @virginmedia in cos there's no cable to the building. Wish I'd have known 3 weeks ago. They'd better not charge us for this now!! Also means a phone call to @SkyUK to cancel the cancellation. And hope we can still get a decent price.
-
James 🇬🇧
(@ItsJamesPowers) reported
Another day of waiting for @SkyHelpTeam complaints department to respond. @CISASUK seem to have an issue with their phone lines as no one ever seems to bloody answer. Due to the time frame now been against us I fear that our only resolution may be to ask a judge to intervene 😭
-
Vicki
(@AstraLyne_x) reported
Oh my days… called Sky to help reduce my package as bills going from £75 to £95 next month, they’ve managed to get me down to £88 which is great but I’ve been charged a £20 admin fee for the privilege 😞 @SkyHelpTeam is this correct? 😭