Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Fleet, Basingstoke, Hook, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| TV | ||
| TV | ||
| TV | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
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Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Gary king
(@KingGary9king) reported
from
Wokingham, England
@SkySports pay for football and then you want me to pay per view? **** that!
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Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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iDoneyermum
(@Idoneyermum) reported
from
Wokingham, England
******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
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Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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jon hayns
(@bigjonblue) reported
from
Barkham, England
@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jam #StandWithUkraine🇺🇦
(@jameslumley1997) reported
@SkyHelpTeam It advises me to wait 7 days! My WiFi has been down since Sunday. It came back again for about 3 hours and now it is down again! And I'm being told to wait seven days while I pay for this rubbish?
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Kev G
(@Kev80Lpool) reported
@SkyHelpTeam Hi, I wanted to remove Sky cinema from my tv package but seems the only way suggested on the app is calling which I’d prefer not to do, can you help please?
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Soph v34.4
(@sophb66) reported
@SkyHelpTeam Do we get a discount off our service for taking part??
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Lloyd Williams
(@LloydWi03719575) reported
Been with @SkyHelpTeam for over 5 years now, reached Gold Vip status. You'd think when a customer rings up and says I've got 6 months left on my contract which I can't afford any longer they'd be more helpful than to say sorry pal your in contract, ring us back in Sept!
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John
(@4it) reported
@SkyHelpTeam cancel a direct debit and within 24 hours I have 2 emails and a text message about it, which includes “Please note that if you no longer wish to be a Sky customer, you will need to contact us to complete the cancellation process and avoid additional charges” .. wow
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ThomasK💙
(@ThomasKirk93) reported
@SkyUK 32 from April, Absoloute scam company been a sky customer for years as soon as my contracts are up I'm out
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luke
(@lukedavis98) reported
@SkyHelpTeam Gunna get my ‘Red Button not working’ tweet in early before tonight’s game
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Lord of the Pies
(@jamesclossick) reported
.#SkyStream is the pits. I spent weeks trying to get it operating + multiple calls with advisers. I’ve now cancelled the service. I was promised £30 compensation, but they’re now refusing to pay it. I have 2 remotes & a puck I paid £20 for which they won’t refund. @SkyHelpTeam
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Lord of the Pies
(@jamesclossick) reported
@SkyHelpTeam I tweeted to try to warn people how awful #skystream is. Your company has been so unhelpful & dishonest I just think if one person reads my tweets and decides not to get the service it will be some compensation for me despite losing out financially because of Sky’s dishonesty.
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Heal
(@HealSlave) reported
@hgr99x @SkyHelpTeam This sounds awful. Sounds like you want to ask @BBCNews to look at this. I would ask for a copy of the call recording so if you do need to take it further then you have a copy of this. Shame on you sky!