Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG25.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Yateley, Wokingham, Newbury, Old Basing and Lychpit, Alton and Odiham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
TV | |
| Basingstoke |
Internet | |
| Yateley |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Internet | |
| Wokingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Basic Bloke
(@basicbloke2012) reported
from
Yateley, England
It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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Lynden Pater
(@LyndenPater) reported
from
Wokingham, England
@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
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Ben Darlow
(@flimtoe) reported
from
Wokingham, England
@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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Andy CAULFIELD
(@ANDYC2311) reported
from
Wokingham, England
@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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jon hayns
(@bigjonblue) reported
from
Barkham, England
@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle Burl
(@DanielleBurl) reported
Shoutout to @SkyUK for excellent customer service. Router needed replacing so I called up yesterday (Sunday) got straight through and had a new one ordered. It arrived this morning at 8am and I’m back online for work. Very impressed! #customerexperience
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Ollie James
(@olliejamez) reported
@VodafoneUK Service issues in Bordon, Hampshire. @SkyUK have confirmed issues but my Vodafone 4G is struggling intermittently too
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고생 끝에 낙p이 온다
(@AhijahB) reported
@DarrenDaly23 @SkySports That's true but the traditional big team's Arsenal, United have had big gaps of not winning the league and then the two plastic club's also. Liverpool have had two awful unacceptable game's against City and villa.
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Ibrar Ali
(@IbrarAli86) reported
@SkySports Was a soft pen aye! but he should have never brushed, dragged or hand his hand there to begin with.
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Kelvin Eric Hughes 💙
(@KelvinEHughes) reported
@SkySports @MicahRichards I'd like to see Keane get his P45. Awful pundit.
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Nedders
(@Neddrs) reported
@ohheeyitshollie @SkyHelpTeam It's so infuriating. Constant issues, second or third complete outage in a month, and nobody at Sky "help" has a clue. It's been 2 1/2 hours since it collapsed and there's not one member of customer service available. I absolutely hate Sky, @Ofcom should be all over this.
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Miriam Rich
(@mimrich) reported
@SkyHelpTeam That’s the problem. There is nothing saying how long it’ll take for someone to contact us. It just says you ‘aim’ to resolve the whole issue within 2-5 days. Far too vague!
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Ste E
(@monkeyspanner1) reported
@SkySports I’ve tried so hard to watch this sport but I’m afraid watching paint dry wins hands down. This and baseball just so so dull.
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Nedders
(@Neddrs) reported
@papajimbo1983 @SkyHelpTeam It's not your modem. Sky is broken. Been awful for months, the last outage was about 6 hours on a Sunday, though there were a number of issues elsewhere yesterday. You'll get no recompense either, just a shrug.