Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 3 days ago |
|
Basingstoke
|
Phone | 3 days ago |
|
Basingstoke
|
Total Blackout | 6 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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stevenorth (@SteveNorth78) reported from Basingstoke, England@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Ian McSimm (@_TheEvertonIAN) reported from Whitehill, EnglandThe irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Adrian Scott (@westolian) reported from Yateley, England@PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Tadiwa (@MushTadi) reported from Wokingham, England@SkyHelpTeam WiFi is down, are you fixing the issue?
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Sadie♔ (@SadieLoove) reported from Basingstoke, England@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Delaney (@KevinDe30315301) reported@SkySports It's pure utter crap
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True Score (@truescoreglobal) reported@BarcaUniversal @SkySports That’s the most professional transfer request you’ll ever see. City still get peak Rodri for 12 months, which is hardly a bad consolation.
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Ant brown (@AntBisexualant2) reported@cxdi55 @skytv @SkyHelpTeam I had to buy one of their Pucks because the Freeview signal was so bad. First one was broken but they still tried to blame my broadband, tried to get me to switch. told them I was locked into a 2 year deal. they shut up. Shop around.
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FooFlouncers (@FeckOffFlouncer) reportedNice to see that I can’t watch the @CambridgeUtdFC opening game, which is clearly going well, as @SkySports streaming is buggered from minute one. Premium service my arse
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Peter William (@pwl1279) reported@cxdi55 @skytv @SkyHelpTeam Leave. I’ve never stayed with the same provider for more than 3 years. Yes it’s a faff moving, but saves a lot of money by doing so.
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StrukturaEngineering (@StrukturaEng) reported@DuggyStand @virginmedia @SkySports 28th is anticipated date of the fix.
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Jon (@JonJlydiatt) reported@cxdi55 @skytv @SkyHelpTeam I had the same issue with sky a few Months back, what I had to do was sign up under another name(wife) take the broadband deal with tv package(even though we didn’t want it) then I sent back the little tv dongle, and cancel that and just kept the BB, was the only way of doing it
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Boro (@stevecook1982) reported@cxdi55 @skytv @SkyHelpTeam Leave and let someone else in your household become a new customer- thank me later
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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Sc4eAi (@Sc4eAi) reported@SkyUK is there anyone in this company that actually knows what they're doing or actually even just replies or answers and issues???