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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 11/18/2025 02:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV
United KingdomThatcham Internet
United KingdomBasingstoke Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • LorraineColey Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • VickyChambers78 Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • bjwlfc Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • Mort_82 Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • JamieNite66 PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • SeeTarno12 SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • Tennantbabe1 𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IwanLlechid Iwan Llechid 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇪🇺 (@IwanLlechid) reported

    @SkyUK Calls to 0333 759 0197 immediately answered and then silence. Is this in the hope that people give up? Tried the endless online options, no solution, need to talk to a human. #poorservice

  • meashkebab Mica Smith (@meashkebab) reported

    @SkyHelpTeam It’s not an outage, the hub itself is working but it’s a problem between the exchange and the hub which is why you said @OpenreachHelp were needed

  • Davidandthat David (@Davidandthat) reported

    @SkyHelpTeam Hey, I rang up last Thursday about@my broadband being down and I was told you would send someone out, it’s now Wednesday the following week and I still have nothing. My internet was only activated last Wednesday so I got ONE day of internet. Not a good look.

  • Jacob_Quinn Jacob... (@Jacob_Quinn) reported

    @DanSharkey12 @SkySports Im assuming so yeah as the initial headline said… you already know this your just being purposely stupid. A fair few did but a fair few didn’t you gorp how is this hard for you to understand?

  • Carineitor 👻Cari👻 (@Carineitor) reported

    @SkyHelpTeam Issue will be fixed in a bit. There is an engineer working on a neighbors house and had to switch off the circuit for a bit. Would’ve been good to know beforehand, then I could’ve adapted.

  • markdwelsh Mark Welsh (@markdwelsh) reported

    @bestcanton7 @SkySports He looks broken. Has done for years. I can't understand the abuse he received from Toon fans from the beginning. Is he not one of their own?

  • Gregory1187 Greg (@Gregory1187) reported

    @SkyHelpTeam i am trying to ring sky to cancel cinema. But keep getting passed around your automated phone system and then cuts off instead of passing me through to an agent. Can someone call me please.

  • Gregory1187 Greg (@Gregory1187) reported

    @SkyHelpTeam Please please please stop telling me to call when my issue is that i can not call. Your responses are rude and do not acknowledge the issue. Your communication is causing me significant distress and i would urgently like this passed to a manager.

  • tweeterkingsz Tweeterkingsz (@tweeterkingsz) reported

    @SkySports why do you guys have an issue with writing cricketer’s names on the graphics. You’ve written Adil Rashid as Adil to show his bowling figures in the over. Might as well start writing Mark for Mark Wood. Why can’t the Asian cricketers be referred to by their surnames??

  • RonnieMac252 Ronnie McCarthy (@RonnieMac252) reported

    @SkyHelpTeam broadband outage since Sunday night 17th on Caerphilly Road, Cardiff, do you have an estimated fix time or update please?