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Sky Outage Report in Basingstoke, Hampshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 12/02/2025 17:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomYateley TV
United KingdomWokingham TV
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • wolfdragon76 GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • ohheeyitshollie Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • king_gorack Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DisconnectRecs DisconnectDisconnect (@DisconnectRecs) reported

    @SkyHelpTeam ...which makes me think I shouldn’t be paying the same amount for a lesser service. Now can’t even get a call back :(

  • DanBonnington Dan Bonnington (@DanBonnington) reported

    @simpson1981 @SkyHelpTeam Don't let them fob you off. Thousands of people are having the same problem, it's a software issue that they won't admit is their fault.

  • ScooterBro2 ScooterBro (@ScooterBro2) reported

    @Colin43668187 @andrewB05568212 @SkySports The guy didn’t have to give a 1p to anyone but he did and you judge the amount. **** outta here bro.

  • mls2603 Michelle Scott (@mls2603) reported

    @SkyHelpTeam 18 months later 2 enginnner visits over £100 a month and your service still doesn’t work, home schooling interrupted, livelihoods effected but hang let me turn it off and on again isn’t that your answer!!!!!!

  • charlierhodes18 Charlie Rhodes (@charlierhodes18) reported

    @WisdenCricket Started an 18 month @SkySports contract in the summer, pretty much exclusively so I could watch @englandcricket. If it goes to BT sport then **** will hit the fan!

  • KatieRi53500450 Katie R (@KatieRi53500450) reported

    @SkyHelpTeam we’ve had no broadband since last Sunday. No one will speak to us from your customer service as apparently “they are unable to help”. BT have now fixed the server issue but we are still without broadband. Impossible to work from home and no update from you at all

  • GoonerBeReal Stop the world I wanna get off (@GoonerBeReal) reported

    @SkySports Old Trafford? If he goes to the wrong ground we should cancel the loan

  • mitchmitchell21 mitch mitchell (@mitchmitchell21) reported

    @rhunt321 @SkySports @NatCoombs I reckon because they were down at half time?

  • Abztract99 Ay Kay Rowling (@Abztract99) reported

    @KayPeaNutz @SkyHelpTeam He’s a peasant and can’t afford proper internet. Please him help out!

  • snowsports_nz Snow Sports NZ (@snowsports_nz) reported

    Up next for the Kiwis at @xgames is the Men's Freeski SuperPipe kicking off at 4.30pm NZT. Nico Porteous will be throwing down in the pipe, unfortunately Beau-James Wells has bruised his tailbone in training and will not be starting. Tune in on @SkySports Now, Channel ESPN 2 🔥🙌