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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 03/11/2026 07:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Yateley, Basingstoke, Thatcham, Wokingham, Hook and Bordon.

Loading map, please wait...
City Problem Type Report Time
United KingdomYateley Total Blackout
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomThatcham TV
United KingdomWokingham Internet
United KingdomBasingstoke Internet

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • LorraineColey Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • SeeTarno12 SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • VickyChambers78 Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • JamieNite66 PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • Tennantbabe1 𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • luke_bonetti Luke Bonetti (@luke_bonetti) reported

    @SkyHelpTeam I have sky Q. Now the wind has died down my service is better but still getting lag

  • MrsAA55 MrsAA (@MrsAA55) reported

    @SkyHelpTeam Yes we’ve done all that...said there was a problem so engineer booked but it seems ok now...will see how it goes and cancel if necessary

  • _RP_77 RP (@_RP_77) reported

    For shame, I'm listening to the post-match bollocks on @SkySports. @carras16 's analysis in his interview was pretty much 100% spot-on imv. Vaguely agree with Keane re jobs for the boys but other than that they're talking as if they've never seen a big game play out like that.

  • SNickota Skye nickota (@SNickota) reported

    @samwoodyham @SkyHelpTeam That's exactly what mine says I'm up in Scotland lol x on the part before that says no broadband issues then this! Call centre hasn't a clue either and yes definitely more than 2 hours here too

  • karencorner2 karen corner (@karencorner2) reported

    @SkyHelpTeam I have run the tests and it says there is an outage in the area but it has been saying that for 2 days now

  • rafferty_nigel Raff (@rafferty_nigel) reported

    @SkySports Made himself look such a tool. I doubt I’d even been mentioned if he’d have won. It’s a **** venue and a crappy makeshift build. What did he expect?

  • steviehcohen Stevie (@steviehcohen) reported

    @SkyHelpTeam It minimises to the start bar at the bottom and stays minimised. I can never see it or maximise it again

  • UnitedSupremo UnitedSupremo 🇩🇪↪️🇳🇱 (@UnitedSupremo) reported

    Skysports not only slow with transfer windows they also don't know how to watch a football game. Scott Mctominay wasn't MOTM. Fred was ahead of him! #MUFC

  • chunky29576 Alex Moore (@chunky29576) reported

    @SkyHelpTeam I would if Sky had bothered to let me know the number. So now have to go buy a land line to call my mobile cause #sky won’t answer the phones, don’t have the decency to contact you to say there is a problem and can’t/ won’t give an update on when it might be back!!

  • RichRSin Rich Sinclair (@RichRSin) reported

    @SkyHelpTeam Unfortunately that doesn’t really help as it just tells me there is a problem in my area, which I know. Do you have an estimated resolution date and time as I need to make plans for work.