1. Home
  2. Companies
  3. Sky
  4. Basingstoke, England
Sky

Sky Outage Report in Basingstoke, Hampshire, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Bordon TV 8 days ago
Newbury TV 8 days ago
Basingstoke Wi-fi 9 days ago
Yateley Internet 10 days ago
Basingstoke Wi-fi 11 days ago
Fleet Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • Roxie81xx
    Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGuruOfFish
    Marc Plowman (@TheGuruOfFish) reported

    @SkyHelpTeam Why does it have to be so difficult to cancel my sky package? If I have the account number and card details used to pay for it, surely that is enough.

  • ludo1983
    A guy (@ludo1983) reported

    @SkyHelpTeam can you please contact me regarding a huge issue I have with Apple at the moment and the fact they have had my iPad in for a warranty repair for nearly as long as I have owned it. They cannot provide and update and are telling me to simply wait #sky #apple #ipad

  • AFCElias1
    AFCElias (@AFCElias1) reported

    @callum9700 @SkySports And imagine his worst goal drought is 6 games they love to make negative news for arsenal and united like they way they are treating greenwood is so deep

  • Winnbobbs
    Virginia White (@Winnbobbs) reported

    @SkyHelpTeam please can someone contact me ASAP? The goods are being delivered tomorrow. I will take full advantage of the 14 day cool off period and cancel both contracts if this is not resolved satisfactorily. Thanks in hope!

  • GaryMillsy
    Gary Mills ⚒ (@GaryMillsy) reported

    The new @skysports scores app is awful. Tried to be too clever with it & just made it slow & hard to navigate.

  • Kelseyann3
    Kelsey Gallagher (@Kelseyann3) reported

    @SkyHelpTeam sky broadband. Biggest pile of ****. No internet since Friday and now no engineer untill following Friday. How am I meant to work from home like the government advised. Help me out @BorisJohnson what should I do here mate

  • Kelseyann3
    Kelsey Gallagher (@Kelseyann3) reported

    An absolute joke @SkyHelpTeam no broadband. In the middle of a pandemic, government have said work from home. How am I meant to work from home when my broadband is dog ****. Telling me they can’t do anything untill Friday. A whole week. My business is my livelihood

  • IanSickofit2020
    ian gilfillan (@IanSickofit2020) reported

    @welshdeafgolfer @SkySportsPL @SkySports Couldn't even beat us with 10 men and I thought Leeds was meant to be good , I admit we are crap right now but so are alot of teams I'll take a draw from that crap performance

  • Pandamonium1881
    Pandamonium Fanzine (@Pandamonium1881) reported

    @SkySportsPL @SkySports Stupid for getting involved and putting his head there, but Christ, a light gust of wind could have blown up and knocked Alioski over Stupid as I say, but got to eradicate this from the game

  • nooneaskedbutok
    RB𓆏 (@nooneaskedbutok) reported

    @SkyHelpTeam wifi is down again is it out all of West Midlands?