Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 20: Problems at Sky
Sky is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 9 days ago |
|
Basingstoke
|
Internet | 10 days ago |
|
Basingstoke
|
Wi-fi | 20 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
-
Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England@SkyHelpTeam That webpage is down too, so not much help
-
Tony Phillips (@Loafite) reported from Basingstoke, England@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
-
David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
-
Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
-
karsh davey (@rubbatiti) reported from Thatcham, England@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
-
Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
-
Mark Wakelin (@ingraphicsuk) reported from Fleet, England@SkyHelpTeam no phone line, completely dead, any issues in my area
-
Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
-
Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
-
Steve Rocker (@steveis57on14) reported from Thatcham, England@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
-
Dan Rose (@_DanRose_) reported from Wokingham, England@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
-
Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
-
Danny Rivers (@DannyRivers3) reported from Basingstoke, England@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
-
Stuart Balshaw (@Goodison1001) reported from Wokingham, England@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
-
GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
-
Steve Jones (@fleetsaints) reported from Fleet, EnglandAnyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Stuart Woodger (@Woodgy) reportedFIFA please **** off with your tinpot halftime show. It doesn’t work for football. #fifa #worldcup2026 @BBCSport @talkSPORT @SkySports
-
SENECHAL (@khthejudge) reported@SkyHelpTeam currently away in Tenerife. 5 Sky mobile customers here all on different devices and contracts and not one is able to ring out. Roaming enabled nothing wrong with settings and the phone is a brick using your network.
-
seeb (@alisebo) reported@SkySports 39 year old MLS player who never played in England....knocks out England! The epl is hyped shite 🇦🇷🇦🇷🇦🇷
-
Lee Duffy (@leedee85) reported@SkySports Been a **** show from start to finish 4 ****** quaters in air con stadiums is typical american shite and changing the rules as they go is a pisstake too sums this world cup up realy just money based for the richer
-
TheBeardedOne (@ShantP1) reportedThank god i get skysports for F1 because @TSN_Sports is terrible at F1 coverage. Too many commercials and we miss so much of the race.
-
Chriswalshuk (@Chriswalshuk1) reported@SkySportsRL @SkySports @skytv putting the games on the red button is so annoying! If unable to watch the game can’t record it or anything and when it clashes with other sporting events or work makes it impossible!! Plenty of normal channels why the **** streaming?
-
Sleigh (@RyanSleigh) reported@SkySports It’s been bloody awful!
-
gary humphris (@garyhumphris) reported@SkySports Is this fkin cretin blind, stupid or just totally oblivious to what has been the most corrupt and worst World Cup in living memory. Just sack him immediately and let the investigation begin.
-
🏴 ⓋEssex TractorboyⓋ 🏴 (@Cogniti40241567) reported@OwlsReborn @SkySports Probably the worst world cupbin our lifetimes
-
Paul Robinson 🎗💙🇺🇦 (@Tigerfan11) reported@SkySports @timwilkinson__ It’s been one of the worst World Cups in living memory