Sky

Sky Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/16/2026 04:30

January 16: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Wokingham, Bordon, Fleet and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Internet
United KingdomHook Internet
United KingdomBasingstoke TV
United KingdomThatcham TV
United KingdomWokingham TV
United KingdomBasingstoke Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • bigjonblue jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • flimtoe Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • LyndenPater Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • KingGary9king Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • SteveNorth78 stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • Idoneyermum iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • DannyRivers3 Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • LorraineColey Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WoodyTheGooner Adam Wood (@WoodyTheGooner) reported

    @SkySports Shut up Mikel! Fed up of listening to stupid ridiculous comments and excuses! You play boring football! Pick the same under performing players! Make awful substitutions! Yet we are unlucky!?! You watch Bellerin and Xhaka come straight back into the team too

  • ArsenalNayr Arsenal Nayr (@ArsenalNayr) reported

    @David_Ornstein @Networker0410 @SkySports David, the pressing question is, are Arsenal aware? Do they know the issues are higher up the club or are they haplessly continuing on as they are?

  • MrHSEND Mr H (@MrHSEND) reported

    @SkyHelpTeam Thank you for your help but, I can see I'm going to have to ring as when I pay over £100 a month to you now, I don't want to pay for anything else that I don't need.

  • ebaxter1989 Eddie Baxter (@ebaxter1989) reported

    @SkyHelpTeam is there anyone available to help me with a query?

  • johnaaront John (@johnaaront) reported

    @SkyHelpTeam Their opening times are Monday to Friday. Not really much help for us. I’ll call them tomorrow.

  • adamlpi ALP🏆💛💙 (@adamlpi) reported

    @GNev2 @SkySports If Manchester is anything (other than ****) it’s not United.

  • corbyn4pm1989 john (@corbyn4pm1989) reported

    @nowtvhelp is the issue with the delay on the speaking to picture your issue or @SkySports

  • PaulTamplin Paul Stephen (@PaulTamplin) reported

    @mikejohnson90 @SkySports @bjsaunders_ Horrible fight for BJ

  • DJPalsyP Peter 🎧 😷 (@DJPalsyP) reported

    Erm, is it just me that there's audio syncing issue on @NOWTV @SkySports #WHDarts ?

  • lukejenkinson6 luke jenkinson (@lukejenkinson6) reported

    @SkySports there’s no suprise millions use illegal streams for football rather than use your service, Brighton Sheff Utd kicks off in 15mins and all you can talk about is Man Utd leeds that kicks off in over 4 hours? Absolutely shite for fans of other teams