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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 08/08/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (53%)

    TV (53%)

  2. Internet (30%)

    Internet (30%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Alton, Thatcham and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke TV
United KingdomAlton TV
United KingdomBasingstoke TV
United KingdomBasingstoke TV
United KingdomBasingstoke TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • ohheeyitshollie Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • wolfdragon76 GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • king_gorack Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Richardpauldav3 Ragnor lothbrok (@Richardpauldav3) reported

    @SkyHelpTeam Never mind maybe the ombudsman can go through every phone call and settle you total messed up situation and mine

  • sksnlskc Sksnlskc (@sksnlskc) reported

    More utter crap from #SkySports and the coverage from #GreenFootballWeekend and the constant box ticking. Normal football fans don't want to see you banging on about climate change, rainbow laces, womens football and all the other bullshit you continue to push.

  • ObiOneTwo3 Obi One Two Three (@ObiOneTwo3) reported

    Skysports could do so much better in build ups to football games Saturday and Sunday mornings take a look at the NFL network we are been sold a duck for top dollar. The product could be so much better @SkySportsNews @SkySportsPL

  • 1066jacko Jacko 💙 (@1066jacko) reported

    @SkyHelpTeam Why? I have missed the football I wanted to watch. Looking on the Sky forums this problem has been going on since at least 2019 with no fix, so what difference will my DM make??

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @LannaMaw @SkyHelpTeam You don’t pay anything for it so how would it even be considered anything like a scam? Or are you just genuinely that stupid that you don’t know the definition of a scam

  • stevieflyguy Stevieflyguy (@stevieflyguy) reported

    @SkyHelpTeam that’s 10 days and counting since I asked you to cancel my broadband Why can’t you cancel my order and release my ONT?

  • Dan19834844 Dan (@Dan19834844) reported

    @Chels_HQ @SkySports Yes… right… when TT came he had 3 years to fix the team… Why all the people doesnt want to see… we dont have a proper manager…. You never can be at city level without a top manager …

  • BurryCottage Margaret's Cottage (@BurryCottage) reported

    @SkyHelpTeam No sky broadband here or at neighbours. Sky “check your service” says “looks like there’s a problem with the hub”. How likely is that in 3 different houses at the same time! We’ve reported intermittent outage for months now. A pigeon would be more reliable.

  • CalverDanny Danny. Calver (@CalverDanny) reported from Ipswich District, England

    @SkyUK One Major problem sky glass TVs can not be sold on.

  • KarenLLaing KarenLisaLaing 🇺🇦💕 (@KarenLLaing) reported

    @SkyHelpTeam according to your reports there’s no known issue in my area (cm16) but multiple homes on my street without internet since yesterday afternoon. Any chance of getting it fixed please?