Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (31%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon
|
TV | 14 days ago |
|
Newbury
|
TV | 14 days ago |
|
Basingstoke
|
Wi-fi | 14 days ago |
|
Yateley
|
Internet | 15 days ago |
|
Basingstoke
|
Wi-fi | 16 days ago |
|
Fleet
|
Internet | 18 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Paul Havard (@paulhavard) reported from Tadley, EnglandWhat is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Angela Cavanagh (@ACavanagh78) reported from Basingstoke, EnglandAfter 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Helena (@bowerhe) reported from Wokingham, England@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Ian McSimm (@_TheEvertonIAN) reported from Whitehill, EnglandThe irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@Chris12317089) reported@MalteserMatt @SkySports WTF? Rubbish
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Claire With An ‘I’ (@claires257) reported@SkyUK Where can I get broadband help? I’ve been online and done the things it suggests but they haven’t worked, broadband intermittently disconnects and the website sends me round and round in circles
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Dylan (@Mozzla_) reported@SkyHelpTeam When I go to either withing a fee seconds I get kicked and it just says "we're having trouble reaching this service now"
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Faraz Osman (@farazosman) reported@SkyHelpTeam After 8+ hours you still don’t know what is causing the outage? That’s troubling!
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James Mann (@Jamesmann2000) reported@SkyHelpTeam There's been no update to the outage message since 6:52am today. Anything else you can let us know? As you can imagine, very painful...
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PixelsPencil (@PixelsPencil) reported@SkyHelpTeam Look, I have ran checks and it all points to a fault in the area so there is nothing wrong with my setup, if there were no errors showing on your services for the area I am in then I would question my setup but nothing has changed my side!
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Lex Bradshaw-Zanger (@LexBZ) reported@SkyHelpTeam any update on the outage in Clapham? When will this be resolved?
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Noodles (@Noods1) reported from Kensington, England@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Kate D (@K4TE_D) reported@SkyHelpTeam Thanks HW. My point is not keeping up to date with when Sky services return, it’s more a plea to please please fix whatever the issues are so we don’t have to continually go around this loop every single week! 😳🙄
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_rusty_robot_ (@rustyrobot8) reported@SkyHelpTeam @LondonNIrish Your service is so horrible recently, constant dropouts and now the whole service is down. No timescale? Really?