Sky

Sky Outage Report in Basingstoke, Hampshire, England

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 04/01/2026 06:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBordon TV
United KingdomNewbury TV
United KingdomBasingstoke Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke Wi-fi
United KingdomFleet Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?

  • Carpente7Paul Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • _TheEvertonIAN Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • bowerhe Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • ollie_bevington Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • ScottElliott10 Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • Denwazza Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • p4yno David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • davidma48544183 that day in may (@davidma48544183) reported

    @SkyHelpTeam every night at 18.30 exactly my internet goes down for 10minutes explain

  • sparkyshiny Sparky Shiny (@sparkyshiny) reported

    @SkyHelpTeam It won't help as plan changed in middle of contract for my wife

  • LeeFaux1976 Lee Faux (@LeeFaux1976) reported

    @SkySports Surely he is experienced enough to not make the same mistakes. He got sent off and told the fans to **** off last time, this time let you the team and the fans down. When is he going to learn?? Play the youth they are good enough and will give everything for the shirt.

  • Shamanic19 Shamanic (@Shamanic19) reported

    @SkyHelpTeam literally just doesnt help at all. my parents are paying so much money just for me to watch a stream in 160p and it still buffers. im leaving sky this **** is so bad

  • SpursLDN90 😡 (@SpursLDN90) reported

    @Thomas57555988 @Mattking9000 @SkySports Keyboard warrior? I’m making a point and I get moronic, provocative “your club is crap” comments back. Mourinho didn’t “go after” anybody. He was asked “what [Liverpool] team are you expecting to face? The injury list is mounting up” you’ve created your own narrative here.

  • bootscas Billy Wright (@bootscas) reported

    After 20yrs with @VodafoneUK and their inability to address a simple complaint and show any loyalty to long term customers I've ordered my new sim card from @SkyUK. Got my PAC just need my sim to arrive then its goodbye Voda, hello Sky 5G. No more being screwed over....happy days

  • Whats_Goode_ Marcus Goode (@Whats_Goode_) reported

    Is @SkyUK actually the worst company for customer service anywhere?

  • Thomas57555988 ThomQ23 (@Thomas57555988) reported

    @SpursLDN90 @Mattking9000 @SkySports No I'm talking about your disgraceful comment re the guys hairline. Totally uncalled for. I've never called spurs crap in fact I like Mourinho and happy to see them doing well. But him moaning about injuries is fine and dandy but he can't now claim LFC have it easier than spurs

  • baba_makena Francis@Mutegi (@baba_makena) reported

    @SkySports MIRKEL ARTETA IT'S TIME TO LEAVE!! LEAVE NOW. OUR CLUB HAS NEVER SANK THIS LOW.

  • Alexand65101872 Alex (@Alexand65101872) reported

    @SkySports Oh so pepe didnt make a mistake! You threw him 7nder a bus you idiot yet xhaka who is next to usless made "a mistake"