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Sky outages and service status in Basingstoke, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 12: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.

CityProblem TypeReport Time
Thatcham TV 23 hours ago
Basingstoke Internet 2 days ago
Basingstoke Wi-fi 12 days ago

Nearby cities with recent reports

Thatcham

1 recent signals

23 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Mark_Lacey_1974
    Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • JamieNite66
    PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • LorraineColey
    Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • KingGary9king
    Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • SadieLoove
    Sadie♔ (@SadieLoove) reported from Basingstoke, England

    @SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

  • _TheEvertonIAN
    Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • Chrisdossett11
    Chris Dossett (@Chrisdossett11) reported from Basingstoke, England

    @SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • simm_minogue
    Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WendyHarrisonMa
    Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported

    @MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!

  • fred_barwell
    Frederick Barwell (@fred_barwell) reported

    @SkySports Argentina to win the world cup crooked FIFA is making sure that Argentna is going to win every fan has been conned by paying money to support teams that have no chance of winning the final because of crooked FIFA

  • rafaeltolstoi
    Rafael (@rafaeltolstoi) reported

    @SkySports It's ridiculous. That should have been one game only. FIFA looking really stupid again.

  • gill_frost
    Gill (@gill_frost) reported

    @MichelleBeckett @SkyUK @VodafoneUK Thank you for sharing. I have been meaning to move from virgin media for a while because of their poor customer service and this has decided it for me.

  • SouthrenShane
    Shane Southren (@SouthrenShane) reported

    @SkySports Never mind

  • 15Luap09
    Paul Johnson (@15Luap09) reported

    @SkySports @FIFAcom couldn't run a bath without a mis-hap. Ref should have taken Quansah's name down as Balogun

  • ROBINBLAKE83
    Robin Blake (@ROBINBLAKE83) reported

    @MattW36565526 @elmattador92 Literally what he said; Keith is a Scottish Skysports reporter and he doesn’t support NUFC.

  • JayKeen93
    JayKeen (@JayKeen93) reported

    @foreverfutbol24 @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.

  • karenbrown135
    Karen B (@karenbrown135) reported

    @MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling

  • shade1964
    pete (@shade1964) reported

    @SkySports FIFA have seized the chance to try and **** over Englands chances they corrupt