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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/13/2026 02:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Wokingham, Bordon, Hook, Fleet and Yateley.

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City Problem Type Report Time
United KingdomBasingstoke TV
United KingdomThatcham TV
United KingdomWokingham TV
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke TV
United KingdomBasingstoke TV

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • paulhavard Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • ScottElliott10 Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • p4yno David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • _TheEvertonIAN Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • ollie_bevington Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • Carpente7Paul Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?

  • bowerhe Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • Denwazza Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • moonshot_stocks Moonshot Stocks (@moonshot_stocks) reported

    @SkyHelpTeam I want to cancel sky movies. Can I do this online? I don't feel like calling a call centre.. I mean who does...

  • Kennykennz Kenny Hunter (@Kennykennz) reported

    @GingerKid75 @SkyHelpTeam Are the @SkyHelpTeam are only allowed to give generic answers to this broadband situation? Several areas down for over 24hrs… but Engineers working on it asap (working on what and where exactly?) Are Sky not releasing any proper info for fear of having to reimburse customers?

  • Max_Power__123 Max Power, (@Max_Power__123) reported

    @SkySports Because the hole is down hill the ball will always go into it , this kid is not good or lucky, it’s set up that way .!!!!

  • mcmahonps Kieran McMahon (@mcmahonps) reported

    @SkyHelpTeam Becca can you confirm if there is an outage in Downpatrick, Northern Ireland?

  • keeno_7 Ciaran Keenan (@keeno_7) reported

    @mcmahonps @SkyUK @SkyHelpTeam We are getting a message saying there is an outage in the area. It has been off since 9pm last night. Is the issue being looked at and is there any idea how long it will be down?

  • xDiamond_Girlx DiamondGirl (@xDiamond_Girlx) reported

    @SkyHelpTeam Morning. Ive been having issues since Wed night (bad weather) and I could not see some channels and it was intermittent. I carried out the checks you said and found that the Single Feed Mode was off so I switched it to ON and also done the other checks as well ie signal etc. 1/2.

  • kasmlth kai (@kasmlth) reported

    @SkyHelpTeam @GingerKid75 When is ASAP though? I’m also 36 hours with no wifi - had to drive 30+ minutes away to someone I know with wifi to sit an exam and do training. Are we entitled to compensation for this outage?

  • crimp_it Robcafc (@crimp_it) reported

    @AntStephen @SkySports Who wants their team live on Sky ? it screws up fans being able to go to the matches with stupid kick offs and Monday matches

  • StevenLobel10 Steven ❤️🤍 (@StevenLobel10) reported

    @Headbang4ever1 @Blumoonshines78 @SkySports no you, you only want to believe it wont happen because it will never be proved

  • xDiamond_Girlx DiamondGirl (@xDiamond_Girlx) reported

    @SkyHelpTeam Yep. Already check that when I checked signal strength.