Sky outages and service status in Basingstoke, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 19: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 6 days ago |
|
Basingstoke
|
Phone | 6 days ago |
|
Basingstoke
|
Total Blackout | 9 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Cariad Morgan (@cariad_9305) reported from Basingstoke, England@SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Nicola Sargeant (@nik_sarge) reported from Finchampstead, England@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc
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JAMES 😇 (@JHG1973) reported from Four Marks, England@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Steve Rocker (@steveis57on14) reported from Thatcham, England@SkySports Can I say your handling of The Bury fc and Bolton fc really lacks any sign of class, it is bad enough for their fans as it is without you dingoes adding to their sadness and sustain in how their “owners” have don/are doing to their clubs
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GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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karsh davey (@rubbatiti) reported from Thatcham, England@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jackqpr (@jckqpr) reportedSky Sports + stream not working for QPR vs Portsmouth #skysports
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A. J. A 🇬🇧 🇮🇱 🇺🇦 (@AJA85148111) reported@eurofootcom @SkySports Poor C**t
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D_J_MAKEY (@deejmakey) reportedThe refereeing for the York vs Bristol rovers game has to be some of the worst I have ever seen. @SkyBetLeagueTwo @SkySports
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Andy Middleton (@BremnersBoots) reported@cxdi55 @skytv @SkyHelpTeam Just leave and never return... It's that simple
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cupid12 (@seanwithers) reportedCan we please have an update to when we can expect the service we are currently paying for to be working (broadband WiFi) been down since Wednesday around midnight. @SkyHelpTeam
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box cutter 🏆🏆🏆✖️8️⃣ (@Celtic2theCore7) reported@SkyHelpTeam how about trying to fix the broadband in knightswood area Glasgow slow for 4/5 days in and out connection was fine a week ago before you sent sky sales people round front doors
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peter lockett (@LockettsPeter) reported@RedorDead07 @SkySports Never we won’t have any players left soon!
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Mick Kearney (@MickKearney7) reported@TheClubLiveTw @SkySports This tool makes sn idiot of himself every summer with his predictions🫣
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Eric Robinson 🏴 (@EricfromErskine) reported@SkyUK @SkyHelpTeam PA8. SkyQ status shows Network connection to internet going from Ok to fail every few moments. Service has now been down for more than 24hours. ???
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Ophelia Butts ( ㅅ ) 💙 (@Ophelia_ButtsUK) reportedUtterly disappointed being a 27 year Diamond customer that I can’t get the 2500Mbps fibre for £35 per month listed for a new customer. I am being told it would cost me £73 a month for a new 24 month contract. Sadly appears no longer any loyalty for a long standing 27 year customer @SkyUK Found a few compatible better deals so it’s goodbye after all this time 😞