Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 9, 12:50 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 5 days ago |
|
Wokingham
|
Phone | 12 days ago |
|
Wokingham
|
Internet | 17 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Basic Bloke (@basicbloke2012) reported from Yateley, EnglandIt almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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stevenorth (@SteveNorth78) reported from Basingstoke, England@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Chris Morton (@Mort_82) reported from Thatcham, EnglandTypical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Mark Wakelin (@ingraphicsuk) reported from Fleet, England@SkyHelpTeam no phone line, completely dead, any issues in my area
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Roy Hastings (@Royster1998) reported from Basingstoke, EnglandApart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc
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Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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JAMES 😇 (@JHG1973) reported from Four Marks, England@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Helena (@bowerhe) reported from Wokingham, England@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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Chris (@king_gorack) reported from Wokingham, England@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mazza (@mazzaVmix) reported@SkyHelpTeam Called you 12 days ago to say my iPhone 16 not working. Assured package to return would be sent out. 12 days later, no package, no replacement phone. Have spent 3 hours on phone, an hour and a half on chat. Been lied to repeatedly. No phone, no communication!
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JasonBarnett (@JasonBa16239507) reported@SkySports At least these 2 are more down to earth , dont know who some of these celebs think they are ?
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Sarah-Jane Lee (@Soodge) reported@SkyHelpTeam customer of nearly 19 years. I’ve moved home, the engineer came out & advised sky q can’t be set up & to get sky stream instead. I’m astonished that new customers can get this for half the price I can and there is no budging on that. I have cancelled my account!
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United Synergy 🔰 (@Utd_Ste) reported@Poldarn Premier League on SkySports Extortionate costs for few games Gary Neville and Carragher worst pundits and commentators can be Every single season they stink the gaff
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BIGJOE👷♂️ (@BigJoe8880) reported@UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly
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Pratyush (@PratyushP23) reportedZee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.
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Chris Gollop (@ChrisRGollop) reported@AllieRenison @BBCSport You’ll never see Rooney go unless he chooses to, he’s ex Man Utd which at the BBC makes him a protected species. And much like the BBC’s cricket personnel he’s not rated highly enough to be poached by @SkySports . So we are stuck with him.
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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Daniel Kerley (@danielsjourney1) reportedCan someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now