Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
TV | |
| Newbury |
TV | |
| Basingstoke |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
Wi-fi | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Matt Roberts
(@mattrobertsCFC) reported
from
Wokingham, England
Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Gary
(@Gary4W) reported
from
Wokingham, England
Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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Chris
(@king_gorack) reported
from
Wokingham, England
@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Mark Lacey
(@Mark_Lacey_1974) reported
from
Wokingham, England
@SkyHelpTeam That webpage is down too, so not much help
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Tadiwa
(@MushTadi) reported
from
Wokingham, England
@SkyHelpTeam WiFi is down, are you fixing the issue?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Leanne Lord
(@Leannelord) reported
@SkyHelpTeam Still not working bb2 but service checker is saying no issues!
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Mark Joules
(@MarkJoules) reported
@SkyHelpTeam Shameful that you are posting this with what went on yesterday / and still today. No explanation, no updates, no nothing - truly shambolic service and clear that you have some much contempt for your customers.
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Andy McNabb
(@AndyMc147) reported
@SkyHelpTeam how long is the outage going to last, this is major headache as work from home but can't now, also not good in this weather as cant access other services including Disney+ or Netflix, updated needed for everyone!!!
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Tony Davies
(@tonydavies76) reported
@SkyHelpTeam Thanks for checking in Lainy, it isn't I'm afraid. I've been onto the app, followed the instructions and it's booked an engineer. Not sure if it's a continuation of the issues yesterday though as it never came back up.
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Kimberley Lilley
(@KimberleyLille2) reported
2 days now without internet ! I can’t even get on my online banking to pay bills ! No data either even though I’m not with sky ! @SkyHelpTeam sort it out or at least acknowledge that you’re having issues ! #skybroadband #nointernet #Manchester
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🏴Broadsword Danny Boy🏴
(@Aspie66) reported
@SkyHelpTeam And this is the reason I will never be getting SKY Glass. Internet goes down and so does your telly.
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André Edseth Holter
(@MrAndyHol) reported
@SkySports “Suffera from” ? I have Asperger’s, and I don’t see that I suffer from that. Absolutely poor angle @SkySports , I would change this one.
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jo mcnicholas
(@mommajojo27) reported
@SkyHelpTeam So my sky internet is still down over 24 hours later. I’m assuming there will be a credit and some form of compensation as a result? And how can you possibly not have an ETA on when the issue will be resolved?
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Antony Thrower 🇺🇦
(@AntonyThrower86) reported
from
Bexhill-on-Sea, England
@SkyHelpTeam Any chance Sky Glass could work today? For what I pay for it, it's utterly crap.
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Omar Iqbal, Esq.
(@ozique) reported
@SkyHelpTeam What about Wimbledon SW19??? It’s been down since last Friday.