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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 27, 9:43 PM GMT+1.
  • 57% Internet (57%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 14% Phone (14%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Wokingham, Alton, Basingstoke, and Yateley.

CityProblem TypeReport Time
Wokingham Internet 8 hours ago
Alton Wi-fi 5 days ago
Basingstoke Phone 15 days ago
Basingstoke Internet 15 days ago

Nearby cities with recent reports

Wokingham

1 recent signals

8 hours ago
Alton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • VickyChambers78
    Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • TheTomothy
    Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • OzMaliphant
    Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • flimtoe
    Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • drnickyoung
    Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • ACavanagh78
    Angela Cavanagh (@ACavanagh78) reported from Basingstoke, England

    After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SpaceMan0313
    Parker (@SpaceMan0313) reported

    @SkySports parades for cups??!??! What is the woke **** is this LOLOLOL

  • mytimetospeakup
    timeformetospeak (@mytimetospeakup) reported

    @Michael93621624 @ImpressionistAL @SkySports What records? Assists has never been thing. Last season Salah got 18 assists and 25 goals in the league. Nobody was wondering if he'd break the assists record, even though he was in the high teens with a big chunk of season to go. And he wasn't getting them from corners either.

  • NetterMizuno
    Sami-Petteri "Netter Mizuno" (@NetterMizuno) reported

    @CadillacF1News_ @SkySport SkySports is biased and never has given Bottas any credit, ever. I wish SkySports would stop being the main distributor for f1. I would start watching F1 again.

  • andcot
    andrew (@andcot) reported

    @richard03875220 @andygoon63 @SkySports Which should’ve been on for the ones who never got to the game

  • deeneyman19
    Paul ☘️🇮🇪⚽️⛳️ (@deeneyman19) reported

    @SkyHelpTeam It’s so sad that in this day and age a heavy downpour knocks the signal out on the dish Really poor

  • BluesSW6
    Blues (@BluesSW6) reported

    @Advitiya2907 @Blue_Footy @SkySports I think his tactics will soar us up the table but his tactics alone isn’t going to get us back to the pinnacle of club football. Our recruitment is insanely bad. The amount of money we waste is insane, an elite DOF maximises the resources. Campos built that PSG squad with €771M

  • mcfc68
    Andy (@mcfc68) reported

    @GoonerGirl1969 @SkySports Because no one cares about Arsenal ******* horrible *****

  • MrBirdman
    MrBirdman (@MrBirdman) reported

    @SkySports is a joke! 2 channels talking about Tottenham staying up. 1 channel on Pep leaving but nothing on Arsenal? Why am I paying for this ****?!

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    Dear @SkyHelpTeam my broadband is down and when I checked to see if any outages online you tell me I don't have broadband with you! I do. What is going on?

  • BISONS1973
    BISONS (@BISONS1973) reported

    @RoyCalley @SkySports The usual Roy! When describing the Hull support as amber he made reference to us and it being a sea of orange!!