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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 11/16/2025 04:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV
United KingdomThatcham Internet
United KingdomBasingstoke Internet

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Tennantbabe1 𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England

    @SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

  • LorraineColey Lorraine Coley (@LorraineColey) reported from Barkham, England

    @SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!

  • SeeTarno12 SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • bigjonblue jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • JHG1973 JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • DannyRivers3 Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • flimtoe Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • JamieNite66 PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England

    @SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

  • LyndenPater Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?

  • VickyChambers78 Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • simm_minogue Simm Minogue (@simm_minogue) reported from Whitehill, England

    @SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • simonharmer Simon Harmer (@simonharmer) reported from South Wonston, England

    The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • pedrodboliveira pedro (@pedrodboliveira) reported

    sky sports needs to hire me as a pundit so i can do what needs to be done & fix the delusion of english football media @SkySports @SkySportsPL

  • hallsymatt Mattdew v.2 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@hallsymatt) reported

    @SkySports Not a signing here but get rid of Romelu Lukaku, worst purchase of a all time! He’s fat and lazy and Saul showed more respect to @ChelseaFC than lukaku has ever done. Give him away, loan him or sell him for £2.50

  • philroue10 Ya Ma's Athletic ⭐️⭐️⭐️⭐️⭐️⭐️ (@philroue10) reported

    @SGLFC18 @SkyHelpTeam Gettin to the point where I just chuck it out the window and **** em of f

  • Matty_Davenport Matt Davenport (@Matty_Davenport) reported

    @SkyHelpTeam not sure if its just me or a wider issue but I've not had any broadband since first thing this morning. I'm in Guildford. Done the usual reboot, unplug connections, etc. Can you let me know if/when this will be back up? Thanks

  • G_E149 Gemma (@G_E149) reported

    @SamsungMobile @SkyHelpTeam . Have a Samsung s21. Update screen opened. Once finished. I tried to open the text messaging part of my phone. Its not working. Screen comes up but then it closes instantly. Saying that there was a problem. Please help. Due an important call.

  • agray_N17 Agray🇬🇧MV1 (@agray_N17) reported

    @SkyHelpTeam your wifi is down again, genuinely worst company

  • MIISHA101 MISHA (@MIISHA101) reported

    @utd_hub10 @SkySports @Cristiano True, he said that himself. Unfortunately in all it's history, the Ballon d'Or was never given to African Players with George Weah being the sole exception in more than 67 years. MO will go for it be it in the PL or in any other league after next season when he leaves Liverpool.

  • TomsWRLD TJC (@TomsWRLD) reported

    @SkyUK broadband didn’t go live on the date you gave me, still no sign, help please, new customer not a great start

  • oaklandsrdw7 @OaklandsRoadW7 (@oaklandsrdw7) reported

    @SkyUK Any broadband issues in W7 area ? Broadband has been down since last night. Done all the usual tests and resets and still not working.

  • Kingofffootball King of football (@Kingofffootball) reported

    @Im91389331 @SkySports Dont blame salah for it you dumbass let mane do the **** that salah was doing first okay