Sky

Sky Outage Report in Basingstoke, Hampshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 11/22/2025 11:10

November 22: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomWokingham TV
United KingdomWokingham TV
United KingdomWokingham Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke TV
United KingdomThatcham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • Shepo77 David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • king_gorack Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • KingGary9king Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • Goodison1001 Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • wolfdragon76 GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ScTorrance144 SCTorrance144 (@ScTorrance144) reported

    @SkyHelpTeam why after I have told the renewals agent that I don’t want glass or broadband do they just go back to reading a script trying to force it on to me. Please have call centres for diamond customers that actually listen to the customer and not just use a script.

  • JGsLongThrow John Granville's Long Throw (@JGsLongThrow) reported

    @harriesdon87 @SkySports That happens because of the blackout rules. Get rid of them, televise 3 o clock kicks, make them accessible to people and that will turn into greater attendances

  • pavyg Pavvy G (@pavyg) reported

    @Basil_TGMD This doesn't surprise me @Carra23 is a part of the establishment and it's why he kept his job at the woke @SkySports when caught spitting at a girl. Labour no longer work for the people, they work for the establishment and you have to be a shill or stupid if you think otherwise.

  • TheBisphamRover Bispham Rover (@TheBisphamRover) reported

    @SkyBetChamp @SkySports fans having to leave home at 5am to make a 500+ mile round trip… you are the worst.

  • MikaSharma7 Mika Sharma (@MikaSharma7) reported

    @F1FantasyEuan Bortoleto should close the DRS if he's going to jerk to the left under braking hoping for a dive bomb for p10 (no points). Martin Brundle can't see that in the slow mo, skysports coverage is terrible.

  • OldManBlackSock OldManBlackSocks (@OldManBlackSock) reported

    OMG this is crazy. @F1TV is a million times better than @SkySports . I feel like ive never watched #Formula1 before

  • DrEllieDommett Prof Ellie Dommett (@DrEllieDommett) reported

    @SkyHelpTeam You have repeatedly harassed me to return equipment (which was faulty) after I returned months ago. You're now charging me presumably because either a) you never received it despite me returning it or b) you lost it. I want that charged money back.

  • NJP81758994 NJ P (@NJP81758994) reported

    SkySports deleted that video where they tried to set Arteta up? Yeah, nah man. Yo, Arteta please win this ******* league bro. Win this league so we can burn all this **** down

  • markbobwright mark wright (@markbobwright) reported

    @Basil_TGMD And another reason to cancel @skysports 🙄

  • ArrowsRed9 Arrows (@ArrowsRed9) reported

    I can honestly say @SkySports @SkyHelpTeam will never get another penny of my money for the remainder of my life. Their customer service, they disregard for vulnerability and disability, their broadband service, is an utter disgrace. Onto to CISAS / FOS we go.