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Sky Outage Report in Basingstoke, Hampshire, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Bordon TV 15 days ago
Newbury TV 15 days ago
Basingstoke Wi-fi 16 days ago
Yateley Internet 17 days ago
Basingstoke Wi-fi 18 days ago
Fleet Internet 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • angryatcoop
    Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • MushTadi
    Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • AfroChuck87
    Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • Mark_Lacey_1974
    Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • Goodison1001
    Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • Gary4W
    Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • KingGary9king
    Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • richcon98
    Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • robsonsmith_
    robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DAZHATTER
    DAZHATTER (@DAZHATTER) reported from Aylesbury Vale, England

    That idiot who assaulted @billysharp10, need to be put inside, absolute moron. Hope all's good with Billy. @SkySports 2 2nd leg Playoffs with incidences at the end. The @EFL need to sort it out! #DAZHATTER 🍺⚽🍺

  • davelay22
    David Lay (@davelay22) reported

    @dragonpaints @virginmedia @SkyUK But what is that in comparison to someone who is joining as a new customer, I’m seeing a significant difference from the new customer deals to what I’m being offered

  • Kwame916
    Kwame Gyamfi (@Kwame916) reported

    Imagine, a 30-yard screamer from Coutinho in the 93rd minute and that ****** Tyler having to shout: “Countinhoooooo…I swear you’ll never see anything like this ever again!” #SkySports #YNWA

  • footymadfan22
    nath66 (@footymadfan22) reported

    Is there is problems with sky broadband in Weymouth Dorset? @SkyHelpTeam #weymouth

  • ianboswell21
    ian boswell (@ianboswell21) reported

    @SkySportsPL @SkySports Gerrard can’t actually play , what a crock of **** !!!

  • hambrains100
    Brehns (@hambrains100) reported

    @Hiddenvillian93 @MichaelBensonn @SkySports No you were saying literally nobody gives a **** about it. Yes, I'd like to see the rematch and hope it happens, but I'm still keen to see Taylor-Zepeda and I'm sure I'm not the only one.

  • spychat2000
    spychat2000 (@spychat2000) reported

    @SkyHelpTeam can anyone please explain me why am I getting billed after service cancellation?

  • NUFC_Stark
    Stark ⚫️⚪️ (@NUFC_Stark) reported

    @SkySports Free kick shots and corners taken??? Wtf are those stats 😭

  • WarnabyRyan
    Ryan Warnaby (@WarnabyRyan) reported

    Can already see whats going to happen if pitch invasions dont stop! Fans will be stopped to go to the play off games etc completely 🙄 There not safe & a small % of fans take advantage of it to do stupid or dangerous things!! @SkySportsNews @SkySports #Playoffs #pitch #invasion

  • mjpocock
    Mark Pocock (@mjpocock) reported

    @theliverpoolway He's a poor commentator. Needs to hang his mic up. I don't know why @SkySports use him, but he's always dreadful unless it's for Man U or a team playing LFC