Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Wokingham, Basingstoke, Hook, Bordon and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Mrs Devereux 💕
(@Roxie81xx) reported
from
Kings Worthy, England
@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Zane Radcliffe
(@zanewrites) reported
Communication from @SkyUK @SkyHelpTeam is disappointing. Internet outage in Bath for over 10 hours on a working day with many customers WFH. Kids can’t do online homework. People losing money. No ETA given for a fix.
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A Room With A Jon 💙
(@jonwideshut) reported
@SkyHelpTeam @emmamariewriter What a stupid response
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tracy watton
(@tracyshawwatton) reported
@SkyHelpTeam after problems with my broadband an engineer called at my property. He advised I request a new router but the wait time to speak to someone on the phone is an hour. Is there an e-mail address i can use instead? Thanks
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Liz B 🇿🇦
(@lizbaer5) reported
@SkyHelpTeam "There's an outage in my area" but it's been "out" since 6am. 11 hours now. Please FIX IT
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Fiery Archer 🏳️🌈 🌸
(@Fiery_Archer) reported
@jinxs67 @edmaughan @SkyHelpTeam That's a "once it's been off for two full days, the OFCOM regulations say we have to start paying every single customer £8.40 per every single day they are without service and it will cost us an absolute fortune if it's not back on by then" answer.
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michael bann
(@michaelbann97) reported
@SkyHelpTeam It says there are no local issues at the moment
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Sonya
(@SonyaMay01) reported
@SkyHelpTeam Thanks for the link Chloe. I have tried those steps numerous times today but the issue is across the whole of Bath. I appreciate that you don’t have access to what the issue is but that is precisely my point; the lack of updates from people that do know the issue is very poor.
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Archie Middlefell
(@AMiddlefell) reported
@SkyHelpTeam Wanna fix the internet in Bath? It’s been out all day.
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Chris Mitchell💙
(@redchris1971) reported
@BocockCaz @SkyHelpTeam They will deny any issue yet it’s been down in Lincoln most of the day…
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Mendepikin
(@mendepikin) reported
@footymadfan22 @SkyUK @SkyUK that does not answer the damn question. I’m having the same issue all day no internet 🤬🤬🤬🤬🤬