Sky Outage Report in Basingstoke, Hampshire, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Bordon, Fleet, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Phone | |
| Hook |
Phone | |
| Hook |
Phone | |
| Basingstoke |
Wi-fi | |
| Bordon |
Internet | |
| Fleet |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
-
Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
-
Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
-
Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
-
Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
-
Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
-
Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
-
Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
-
Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
-
Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
-
PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
-
Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Flinty
(@coreyflint) reported
@SkyHelpTeam I am in the southport area my Internet is down I work from home I've called an the automated service said 2 days until a engineer is out this just isn't good enough I need the Internet for most things including work!
-
NEALE JONES
(@NEALEJONES68) reported
@SkyHelpTeam What was the cause of the problem please?
-
Concerned Citizen
(@FightLoanCharge) reported
Hello @SkyHelpTeam My broadband internet has been down in Headington Oxford since 6.30am Friday 3/9/2021. Please reply to me letting me know - is the serious outage of the last 24 hours currently affecting Headington Oxford? Is there an ETA on the fix for this? Regards.
-
rj07thomas
(@rj07thomas) reported
@SkyHelpTeam hi, don't worry, nothing to do with broadband being down :) just wondering, is there any reason why, once in a while, our mini Sky Q box can't maintain a TV image? It shows the feed for a second or 2, then blank, then shows...fixed by switching on and off but weird.
-
Babu Gohil
(@BGPLC) reported
@SkyHelpTeam Thanks, it appears to be working but it’s slow!
-
Azeem
(@AzeemDigital) reported
@SkyHelpTeam Thanks, that was 20hrs ago. I'd already checked that and followed all of your guidance. It's up and running again now. For future reference, to qualify for automatic refunds, do I have to wait on over 1hr telephone queues to notify you of an issue? Seems an odd process.
-
Brian Gaud
(@zacbusner) reported
@SkyHelpTeam That's no use whatsoever. The service keeps dropping and coming back. It would be useful to know from you when the service will be fully and properly resumed.
-
xX Kate Xx
(@kate88bass) reported
@SkyHelpTeam Trying to get through to anyone to rebook an engineer so i stop getting texts about it.....website is telling me to call someone....phone line is telling me to go online....was on the line for 35 minutes and then just got disconnected. Can someone please help?
-
David Ford
(@DavidFord001) reported
@SkySports Aww poor England
-
Schape Domestic
(@schape1) reported
@SkyHelpTeam Yes we have done all the normal things and have been on the phone to your experts for hours but they have no answer and we have been given some money back it’s still frustrating paying for a service that isn’t fulfilling what it says can achieve