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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 22, 9:22 PM GMT+1.
  • 50% Internet (50%)
  • 17% Wi-fi (17%)
  • 17% TV (17%)
  • 17% Phone (17%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Alton, Basingstoke, Yateley, and Wokingham.

CityProblem TypeReport Time
Alton Wi-fi 17 hours ago
Basingstoke Phone 10 days ago
Basingstoke Internet 10 days ago
Yateley Internet 15 days ago
Wokingham Internet 16 days ago
Basingstoke TV 21 days ago

Nearby cities with recent reports

Alton

1 recent signals

17 hours ago

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • VickyChambers78
    Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • Loafite
    Tony Phillips (@Loafite) reported from Basingstoke, England

    @virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective

  • Roxie81xx
    Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • KingGary9king
    Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • JHG1973
    JAMES 😇 (@JHG1973) reported from Four Marks, England

    @SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrjossi_b
    Jossi (@mrjossi_b) reported

    I'll never understand why @SkyUK and other UK companies persist with "employing" / outsourcing people in their customer service departments who can barely speak or understand English. #KeepItBritish

  • Otees13
    Mikel Supreme (@Otees13) reported

    @ben_cole90 Shut this **** down @SkySports a stain

  • grrpoozi
    ☔️ (@grrpoozi) reported

    @utd_cappie @ZaidBalll @SkySports Terrible reply, expected more

  • Gez4WxmAFCB2B2B
    Geraint Lloyd (@Gez4WxmAFCB2B2B) reported

    Alex the money @SkySports throws at football means they’d need a game to show, it’s not rocket science they’ve a better chance beating Boro over saints that’s a fact @SkySports @SkyFootball rubbing their hands on all this media as will help them sell this game around the world

  • Thaneofnowhere
    TechnicalChemical84 (@Thaneofnowhere) reported

    @johnryder1888 @ScotlandSky @SkySports Support Ireland.

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SkySports Bro. Someone needs to help that fanbase and that club out. They need to listen: If you're ACTUALLY the big club you say you are, F-ING ACT LIKE IT. Dumb-arses. We hate you coz you act like you're a big club but really all you're doing is small club ****. Like ****!

  • rob_kite
    Rob Kite (@rob_kite) reported

    @SkyUK Just received a call from one of your team! Trying to save me money ! Informed him that if you check my account notes we are in between moving and he rudely hung up! Called on 0800 761 3372 at 12:36 Is this just a rude operator or a scam #rudeoperator

  • phoebesworld158
    Deborah (@phoebesworld158) reported

    @SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.

  • MacdermottDave
    Frank macdermot (@MacdermottDave) reported

    @SkySports F1 is boring,millions have switched OFF!!!Plus commentary is childish and just bragging.Awful to watch.

  • TSDLiveries
    TS Livery Design (@TSDLiveries) reported

    @SkySports Whats with the new title music? Its terrible! Its cheesy! Its not F1... Especially with the lyrics "twist my wrist" you do realise this isn't @motogp right?