Sky Outage Report in Basingstoke, Hampshire, England

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

City	Problem Type	Report Time
Bordon	TV	12 days ago
Newbury	TV	12 days ago
Basingstoke	Wi-fi	13 days ago
Yateley	Internet	14 days ago
Basingstoke	Wi-fi	15 days ago
Fleet	Internet	17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

• 
  Ollie Bevington (@ollie_bevington) reported 3 minutes ago from Littleton and Harestock, England

  @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

• 
  Matt Bailey (@MattBaileyUK) reported 10 minutes ago from Old Basing and Lychpit, England

  @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

• 
  Stephen (@slove406) reported 19 minutes ago from Newbury, England

  @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

• 
  Scott Elliott (@ScottElliott10) reported 21 minutes ago from Thatcham, England

  @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

• 
  Angela Cavanagh (@ACavanagh78) reported 23 minutes ago from Basingstoke, England

  After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me

• 
  𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported 23 minutes ago from Basingstoke, England

  @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

• 
  Dr Nick (@drnickyoung) reported 24 minutes ago from Thatcham, England

  @SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?

• 
  Stephen (@slove406) reported 29 minutes ago from Newbury, England

  @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

• 
  Matthew Ripton (@matthew_ripton) reported 31 minutes ago from Basingstoke, England

  @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

• 
  David (@p4yno) reported 31 minutes ago from Wokingham, England

  The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

• 
  Paul Havard (@paulhavard) reported 34 minutes ago from Tadley, England

  What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

• 
  Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported 35 minutes ago from Bordon, England

  @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

• 
  karsh davey (@rubbatiti) reported 36 minutes ago from Thatcham, England

  @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

• 
  karsh davey (@rubbatiti) reported 37 minutes ago from Thatcham, England

  @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

• 
  Denise Gover (@Denwazza) reported 39 minutes ago from Alton, England

  @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

• 
  Ian McSimm (@_TheEvertonIAN) reported 41 minutes ago from Whitehill, England

  The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

• 
  Dr Nick (@drnickyoung) reported 42 minutes ago from Thatcham, England

  @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

• 
  Matthew Ripton (@matthew_ripton) reported 47 minutes ago from Basingstoke, England

  @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

• 
  Helena (@bowerhe) reported 53 minutes ago from Wokingham, England

  @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

• 
  Paul Carpenter (@Carpente7Paul) reported 58 minutes ago from Shinfield, England

  Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Druryfire (@druryfire) reported 7 minutes ago

  @SkyHelpTeam hi team, was there an outage in the Scarborough area at 3am this morning ?

• 
  Kelly Sanderson (@kellyking1987) reported 7 minutes ago

  @virginmedia I don’t have a virgin line??? You haven’t connected services! I’m looking at other suppliers. I’m sure @SkyUK wouldn’t treat their vulnerable customers this way.

• 
  MarkSlayerOfNon (@MarkSlayerOfNon) reported 8 minutes ago

  @SkyHelpTeam i have and had similar issues, of course the fact its random if you successfully connect to a site doesn’t help.

• 
  Paddy Bree (@paddybree) reported 9 minutes ago

  @SkyHelpTeam hi is there an outage in Scottish Borders area?? As have went offline.

• 
  MarkSlayerOfNon (@MarkSlayerOfNon) reported 9 minutes ago

  @SkyHelpTeam Call don't make me laugh ! For what’s not a cheap service would be nice if it worked. Apparently there is broadband issues in my area - does this affect ultrafast can’t ask because just get hung up on by your robot

• 
  Henrylloyd (@henryl622) reported 17 minutes ago

  @virginmedia I have waited 12 days and in that time @SkyUK have managed to install tv in my property before yous could even fix a problem any one on virgin I would recommend to move to sky who have customer services agent who actually can do there job thank you @SkyUK

• 
  Druryfire (@druryfire) reported 22 minutes ago

  @SkyHelpTeam Connection is fine now, but issue between 3am till 4:30 , magic happened and came back on in postcode area yo11 3ut

• 
  🏏💙Gareth McCarter 🌈⚽️ (@g2mcc) reported 23 minutes ago

  @Route1futbol @SkySports That is a bad team

• 
  MarkSlayerOfNon (@MarkSlayerOfNon) reported 27 minutes ago

  @SkyHelpTeam That’s what your robot says local issue with connecting, but I have connection just some sites are so slow others aren’t and it would be nice to get more details but you get cut off. No way could I recommend ultrafast to anyone at this point

• 
  Cherry Morrello (@CherryMorrello) reported 29 minutes ago

  @The_X_Stitcher @SkyHelpTeam Cancel the direct debit. They'll soon contact you then!