Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Basingstoke, including 2 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 5 hours ago |
|
Basingstoke
|
Phone | 5 hours ago |
|
Basingstoke
|
Total Blackout | 4 days ago |
|
Thatcham
|
Phone | 12 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
-
Paul Havard (@paulhavard) reported from Tadley, EnglandWhat is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?
-
karsh davey (@rubbatiti) reported from Thatcham, England@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
-
Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
-
PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
-
Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
-
Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
-
Simm Minogue (@simm_minogue) reported from Whitehill, England@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
-
JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!
-
Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
-
Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
-
Adam Toms (@adamstoms) reported from Basingstoke, England@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
-
David Shepherd (@Shepo77) reported from Wokingham, England@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
-
Gary king (@KingGary9king) reported from Wokingham, England@SkySports pay for football and then you want me to pay per view? **** that!
-
Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
-
GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
-
Belinda Wells (@bjwlfc) reported from Bordon, England@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
-
Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
FC Talk (@FCTalk93) reported@tonyj86316 @eurofootcom @SkySports Last season wasn’t too bad.
-
Emily Bridge (@emilybridge03) reported@SkyUK is a joke! Paying for premium fibre broadband but most of the time I’m on 4G as there’s no signal or at most I get 2 bars! It’s also impossible to call the helpline and speak to a human 😡 Sort it out
-
Andy Haylor (@Maybushsaint72) reported@PaulWal31757774 Premier League “Top 6” is all they are interested in. Lost me as a @SkySports customer 2 years ago after being with them 20 years. Got sick of it in the end.
-
Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!
-
Dave (@DHeaton66) reported@cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.
-
Matt Dajnowski (@MDajnowski) reportedHey @SkyUK, is it normal that you are promising compensation and then not even registering it in the system? I just spent 40 minutes on the line just to find out that someone lied to me. I've been your customer for over 7 years now, and that might be the last straw to leave you.
-
Ed Jones (@edujones14) reported@cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00
-
NothingMattersNotYouNotMeNoOneNothing (@DavidJosueRF) reported@BarcaUniversal @SkySports I would stay in MC **** then all
-
girlikezeekah (@ZeeofLagos) reported@eurofootcom @SkySports If this XI clicks, Arsenal could be a serious problem next season. 👀🔴 The quality is there now it’s about turning potential into trophies. 🏆🔥
-
Soiful Alam (@SoifulAlam) reported@SkyHelpTeam your mobile service is down. i have missed many calls from the nurse about my mum thanks a lot