Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Phone.
- The most recent signal from this area was received May 9, 1:03 AM GMT+1.
- Internet (50%)
- TV (25%)
- Phone (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke, Bordon, Newbury, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Yateley
|
Internet | 2 days ago |
|
Wokingham
|
Internet | 3 days ago |
|
Basingstoke
|
TV | 9 days ago |
|
Basingstoke
|
Phone | 25 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
-
PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
-
jon hayns (@bigjonblue) reported from Barkham, England@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
-
Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyHelpTeam please see previous tweets. Help #COVID2019
-
Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
-
kirsty (@kirsty_batten) reported from Newbury, EnglandDidn’t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES
-
Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
roy garrett (@roygarr78004403) reported from Yateley, England@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours
-
Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
-
Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
-
UpTheConbon (@connoreccott9) reported from Basingstoke, England@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
-
Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
-
Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
-
Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
-
Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
-
karsh davey (@rubbatiti) reported from Thatcham, England@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
-
Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
-
Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
-
𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
-
Steve Jones (@fleetsaints) reported from Fleet, EnglandAnyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
-
Nicola Sargeant (@nik_sarge) reported from Finchampstead, England@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
CT (HNIC) (@ctsar_ct) reported@JoshManTrades @SkySports You're a ******. Mbappe won all titles available with psg and Monaco except the UCL. You bastards will watch Mbappe play week in week out. Nothing will happen. He'd stay. Her ******** off the club and go **** somewhere else
-
Wayne (@waynesmith19881) reported@SkyHelpTeam Pack of wankers help your customers instead as sending them round in circles to other platforms dum *******
-
In Moyes We Trust (@k_price556) reported@SkySports @SkySportsPL Thats 34 seconds im never getting back 🥱
-
brovarnyi (@Brovarnyi) reported@F1Media @SkyGroup @SkySports Awful news, exclusivity is not bringing anything to the sport(only skysport benefiting from that), why I can't choose what service to use?
-
Michael Mbangu (@MichaelMbangu3) reported@justcfc @SkyKaveh @SkySports They're ******* ****!
-
Danny K (@Dan_K1980) reported@hollywood_niall @SkySports Totally agree, too early and stupid to be bringing out that shirt. Both are weapons!
-
WilliamReidBoyd (@WilliamReidBoyd) reported@SkySports Court hopping your tennis coverage again. Do you have something against your subscribers simply sitting down and enjoying a match? Get rid of whoever is resonsible for this.
-
Phil Hyde (@PhilHyde9) reported@baggies_rich69 @SkySports Still clinging on like a bad smell
-
Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported@F1Media @SkyGroup @SkySports This sucks, for users who travel Europe now I need a sky italia subscription, sky uk subscription and f1 subscription when I’m in Belgium if I want to watch the races?! Why can’t I have a single subscription to watch F1 wherever I am in Europe? Very poor customer experience.
-
Jamie Walsh (@JamieWa63052196) reported@TheFootyFeed @SkySports I thought @GNev2 was a commentator not working for VAR. I’m a United fan and though he was a great footballer but he is so biased and he moaned that much in that game VAR give the decision.