1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Sky
  6. ❯
  7. Basingstoke, England
Sky

Sky Outage Report in Basingstoke, Hampshire, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Bordon TV 14 days ago
Newbury TV 14 days ago
Basingstoke Wi-fi 15 days ago
Yateley Internet 16 days ago
Basingstoke Wi-fi 17 days ago
Fleet Internet 19 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England

    100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.

  • Cwwaters10
    Craig Waters (@Cwwaters10) reported from Thatcham, England

    @MatchroomBoxing @DAZN_USA @SkySports @SkySportsBoxing Don’t actually give a shit

  • DanEaglesUK
    Dan Eagles (@DanEaglesUK) reported from Wokingham, England

    @SkyHelpTeam It is working again now. It was down in the early hours. GU21

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • paulale01206488
    paul alexander (@paulale01206488) reported from Tadley, England

    Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    @SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • Roxie81xx
    Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England

    @MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • rhyslewis79
    Rhys lewis (@rhyslewis79) reported from Newbury, England

    @SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

  • AfroChuck87
    Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, England

    Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

  • adamstoms
    Adam Toms (@adamstoms) reported from Basingstoke, England

    Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sparklydazzler
    Amy Wilkinson (@sparklydazzler) reported

    @SkyHelpTeam It’s an open reach problem (like I was told 2 weeks ago) we’ll raise a job (told before) we’ll contact you when we know what the problem is (told before and didn’t happen) no complaints manager dealing with it. I’m looking elsewhere

  • Crazy_DavidP
    David Preston (@Crazy_DavidP) reported

    @dean_deanson @TeamXtremeXXV @SkyHelpTeam Just a sad act with no life. It's people like you that do more damage for a company that allow you to abuse customers or potential Customers. Sky ain't going to give you anything for it.

  • CoopKilla4
    CoopKilla (@CoopKilla4) reported

    @JimJones1425 @cnelders @SkySports Yeah I'm sure you're commenting about it because you don't care. Rory is commenting about Koepka and LIV, not vice versa. You're a Rory fan, then go support him. He's not a role model given he throws clubs, smashes bunkers and no majors since 2014. He's a nobody.

  • MatthewHawkin12
    Matthew Hawkins (@MatthewHawkin12) reported

    @SkyHelpTeam my Internet is down in Frome Ba11 but your internet checker says everything is OK and fixed....it isn't can someone help

  • Knight1998
    Chris Clinton (@Knight1998) reported

    @SkyHelpTeam hi sky team now 4 hours since i tried sign up to Paramount, when will you fix your mistake, very angry

  • GauntStuart
    stuart gaunt (@GauntStuart) reported

    @WarwickshireCCC absolutely awful fielding and a very uninspiring bowling performance from Carlos brawithwaite with body language like he simply can’t be arsed @SkySports

  • did_87
    Davina Samantha (@did_87) reported

    @SkyHelpTeam It kept saying there was an issue with my Internet connection but there wasn't. I'll reboot it and see if that helps Thanks

  • Sanpri_06
    Sanprii 🤍 (@Sanpri_06) reported

    Great day today.. no broadband @SkyUK and intermittent service with @EE… looks like whatever the weather in UK business struggle 🙄 #servicedown #terribleservice

  • Kyoung1701Kevin
    kevin young (@Kyoung1701Kevin) reported

    @SkyHelpTeam It lets me sign in

  • antony_durose
    Antony Durose (@antony_durose) reported

    @SkyHelpTeam Hello Jillian - can you please point me in the direction of a link to book an engineer. My minimum download gaurantee is 55mb and I'm only getting 1 so I think I may have a case to cancel my contract 😳