1. Home
  2. โฏ
  3. Companies
  4. โฏ
  5. Sky
  6. โฏ
  7. Basingstoke
Sky

Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
  • 33% Internet (33%)
  • 33% Wi-fi (33%)
  • 33% TV (33%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 11: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.

CityProblem TypeReport Time
Thatcham TV 5 hours ago
Basingstoke Internet 2 days ago
Basingstoke Wi-fi 11 days ago

Nearby cities with recent reports

Thatcham

1 recent signals

5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • MissHeatherWild
    Hev โญ๐ŸŒ™ (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • MissHeatherWild
    Pompey Hevโญ๐ŸŒ™ (@MissHeatherWild) reported from Thatcham, England

    @SkyHelpTeam All I'm offered is Sky Cinema for ยฃ11. I've never had this in all the years that I've been a customer. Not really a deal for me ๐Ÿ˜ญ

  • Idoneyermum
    iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ainโ€™t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • westolian
    Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the โ€œinjuryโ€ and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • bigjonblue
    jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like itโ€™s to do with the line itself not the equipment.

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • pilot_paul
    Pilot_Paul ๐Ÿ‡ช๐Ÿ‡ธ (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • kirsty_batten
    kirsty (@kirsty_batten) reported from Newbury, England

    Didnโ€™t realise how desperately I relied on WiFi until it f***ed up - @SkyUK PLEASE FIX URSELVES

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. ๐Ÿ˜ƒ

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Basingstoke, England

    @SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

  • ollie_bevington
    Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and Iโ€™ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam Iโ€™ve just had to spend ยฃ33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • nik_sarge
    Nicola Sargeant (@nik_sarge) reported from Finchampstead, England

    @SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

  • Mort_82
    Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • Carpente7Paul
    Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. Iโ€™m surprised they can even see the action they are so far away. Pathetic coverage ๐Ÿ˜ก

  • SeeTarno12
    SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • DaddyBav
    ๐——๐—ฎ๐—ฟ๐—ฒ๐—ป ๐—•๐—ฎ๐˜ƒ๐—ถ๐˜€๐˜๐—ฒ๐—ฟ (๐—•๐—ฎ๐˜ƒ๐˜†) ๐Ÿ’โšฝ๏ธ๐ŸŽง๐ŸŽค (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Spaniels_Rule
    ๐Ÿถ๐ŸถSpaniels Rule๐Ÿถ๐Ÿถ (@Spaniels_Rule) reported

    @MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined ยฃ28m for poor customer service. and swear they'd put it right

  • cadetpd154771
    cadet (@cadetpd154771) reported

    @SkySports the good news is that one of you has to lose. the bad news is one of you wonโ€™t.

  • karenbrown135
    Karen B (@karenbrown135) reported

    @MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling

  • HolliCarden
    Holli (@HolliCarden) reported

    @MichelleBeckett @SkyUK @VodafoneUK This is why Iโ€™m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.

  • cheesepudding3
    L.J.C. (@cheesepudding3) reported

    @MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.

  • PerfectPaddock
    Paddock (@PerfectPaddock) reported

    @SkySports 2-1 Norway I have a bad feeling

  • ____CJ______
    CJ ๐Ÿ‰๐ŸŒˆ (@____CJ______) reported

    @MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!

  • Bear1929
    Watching2 (@Bear1929) reported

    @SkyHelpTeam I have stored data in my piggybank currently in Cyprus cannot even use my phone have been a customer for years disappointed you are restricting account and I am unable to access anything or ring elderly parents back home โ€ฆ.this will be my last contract

  • AlphamarsNeo
    Alphamars (@AlphamarsNeo) reported

    @SkySports Nobody can help Egypt at this point because FIFA gave the referee the instruction to rig the game and you expect the same FIFA to investigate the issue. Worse case suspension of the ref but they have gotten away with the scheme.

  • ScottyH_7
    Scott H (@ScottyH_7) reported

    @SkyHelpTeam 15 year sky customer here. I spoke to retentions this morning to agree a new 24 month tv and broadband deal. They gave me a price for all services to recontract. We agreed Iโ€™d go and think about it. When I called back hours later they refused the offer! Disgusting.