Sky Outage Report in Basingstoke, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Bordon, Fleet, Basingstoke, Hook, Yateley and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Bordon |
Internet | |
| Fleet |
Internet | |
| Basingstoke |
Phone | |
| Fleet |
Wi-fi | |
| Basingstoke |
||
| Hook |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
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Simon Harmer
(@simonharmer) reported
from
South Wonston, England
The total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Lorraine Coley
(@LorraineColey) reported
from
Barkham, England
@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam How is a friggin issue in Scotland affecting the South of England? This is ridiculous!
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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JME ©™
(@Jme_Cook) reported
from
Wokingham, England
@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jody
(@jody_MonTheBiff) reported
@SkyHelpTeam are there issues with Sky broadband in Southport, Merseyside? Service checker says not but virtually no WiFi signal & no Sky Glass 😤😤😤
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S
(@curioussoul___) reported
Sky is the worst broadband provider, I’ve been passed around four different teams yet the issue is still unresolved. Practically left it to the next person to deal with it. Absolutely ridiculous! @SkyUK
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Martin
(@Mandrews_one) reported
3 years with @SkyHelpTeam and I've never had an issue with my broadband. I tell them I'm leaving due to price increase and as I'm running down my notice period I start having problems. Because that is really going to make me want to stay/come back to you.
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Reverse Flash
(@Milkywayer10) reported
@Mike_Nis @SkySports Those guys will still be here for at least another 3 years, can never count them out but at least they got a proper challenger now. This kid could easily be the first teenager to win a slam since Rafa, I've never seen anyone this good and complete at this age since Rafa
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Beed
(@beedmcfc) reported
@SkyHelpTeam I've tried all that, dog **** service, always the same when you try cancel, wasted a full afternoon 👍
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Catriona Howatson
(@CatrionaHowats3) reported
@SkyHelpTeam - hiya! Please can someone help. We got a new hub but it won’t connect to the booster and despite trying all the online help advice I am struggling to get a decent connection in order to work. It’s not clear who I can ask about it 😔 Thank you 🙏🏼
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sammie
(@samgarrityx) reported
@SkyHelpTeam Got a text saying it would be another 2 days! I just want to cancel my contract as I’m paying for something I don’t have.
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Rich
(@chonkypixel) reported
@SkyHelpTeam Hi, I am wanting to discuss cancelling Sky. What is the best way to do this? Each time I ring 0333 7593042 am I being connected to a call centre in another country? The line is always terrible & I cannot tell what the person on the other end of the line is saying? 😠
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ZlatanVKG
(@Vkgpaul) reported
@WD18Fans @SkySports Why be surprised, out board never do anything correctly. Like talking your manager. Don’t worry he’ll be gone by September if we’re not 30 points clear at the top. And we wonder why people think our club is toxic. Sorry FGR
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luke
(@lukeutd01) reported
@MichaelBensonn @SkySports Johnny nelson has some of the worst takes ever