Sky Outage Report in Basingstoke, Hampshire, England
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The latest reports from users having issues in Basingstoke come from postal codes RG21.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Basingstoke, Hampshire, England
The most recent Sky outage reports came from the following cities: Wokingham, Yateley, Basingstoke and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Wokingham |
TV | |
| Wokingham |
Wi-fi | |
| Yateley |
Internet | |
| Basingstoke |
TV | |
| Thatcham |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Hook, England
@pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam So you want to lose a valued customer!! Joke!!
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
@SkyHelpTeam third time in a row internet has gone down in #Basingstoke What’s wrong I’m trying to get some work done 😡
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Belinda Wells
(@bjwlfc) reported
from
Bordon, England
@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!
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Rhys lewis
(@rhyslewis79) reported
from
Newbury, England
@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports
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Chris Dossett
(@Chrisdossett11) reported
from
Basingstoke, England
@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Dan 🇪🇺 #TitanUp
(@AfroChuck87) reported
from
Basingstoke, England
Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sharon Lane
(@sharoneclane) reported
@SkyHelpTeam Hi, I have Sky Mobile and Sky Broadband & having problems making and receiving calls. If I use mobile signal, the phone cuts out part way through the call. If I use Wi-Fi calling, in the last 2 weeks the quality degrades & then cuts out, despite high internet speed.
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ian ewen
(@ewen_ian) reported
@SkyHelpTeam I have done several times a ongoing issue apparently but only for me
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Ellen Feetum
(@ellenf0508) reported
****** @SkyHelpTeam my bills for TV and broadband are increasing from £96 a month to £121.50. Will definitely be looking to cancel with that level of increase. It was £91 a month when I took the contract out in 2020!
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Jay#
(@DoResearch2020) reported
@SkyHelpTeam hi I want to cancel my sky ultimate which I had to buy with Sky Glass. The website or app is not helpful at all.
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Gill Smith
(@GillianeSmith52) reported
@SkyHelpTeam We're cancelling our Sky TV after over 15 years, and getting no response via phone, live chat, and 2 emails, despite your auto promises of a response within 24 hours, 6 days ago. Terrible service. We'll have to just stop our DD I guess...? Help?
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Jonathan Walker
(@JonathanCWalker) reported
@SkyHelpTeam trying to add Disney plus but struggling online can you help?
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GoonerDoc
(@the_rizbiz) reported
@SkyHelpTeam sky broadband honestly the worst decision we made at home, after a few months stops connecting to sky box and the mini box ffs, had a guy come and give us a new box and a few months later same problem. Had to hotspot phone to get some work done, ffs.
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Darren Tompkinson
(@DarrenTompkins1) reported
@SkySports @liannesanderson please sky sports, get that ******* thing off sky sports please!! What the hell does she know. **** off back to America. You come on my screen and it’s switched off immediately, go and piss and moan elsewhere creature. Blood boils!!!! Footballs ******
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Chris Evans
(@fac_23) reported
@SkyHelpTeam SkyQ box on its arse again. Three boxes in six months. There is clearly a issue with either HW or SW quality. Which needs sorting quickly! Paying a premium for a shoddy service. Sort it or I’m off elsewhere… sky aren’t the only game in town
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JGair
(@gairo1966) reported
@SkySports I don’t know if he should have apologised if that’s what he believes, but I have to say it’s never a good idea to stereotype, because what you are saying rarely applies to everyone you are stereotyping, especially when it’s those you are Managing.