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Sky outages and service status in Basingstoke, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Basingstoke, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 8, 8:38 AM GMT+1.
  • 29% Internet (29%)
  • 29% Wi-fi (29%)
  • 29% TV (29%)
  • 14% Total Blackout (14%)

The latest reports from users having issues in Basingstoke come from postal codes RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, Fleet, Thatcham, and Wokingham.

CityProblem TypeReport Time
Basingstoke TV 21 hours ago
Bordon TV 18 days ago
Newbury TV 18 days ago
Basingstoke Wi-fi 19 days ago
Yateley Internet 19 days ago
Basingstoke Wi-fi 20 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • ollie_bevington
    Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • paulhavard
    Paul Havard (@paulhavard) reported from Tadley, England

    What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻

  • ScottElliott10
    Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • MattBaileyUK
    Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • westolian
    Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • ohheeyitshollie
    Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • p4yno
    David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • matthew_ripton
    Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • wolfdragon76
    GODOFTHUNDER (@wolfdragon76) reported from Thatcham, England

    @SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • TheTomothy
    Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ShaunCryer2
    Shaun Cryer (@ShaunCryer2) reported

    @themoinkhanlfc @Mobyhaque1 Who?? Unless it’s either Ornstein, Romano or Skysports news UK - it isn’t reliable. And Ozil was a disaster! Lazy exactly what you get from an ego driven player coming from the mighty Madrid. Terrible example

  • JimDelahunt
    Jim Delahunt (@JimDelahunt) reported

    In case you're watching this @TheOpen coverage on @SkySports and wondering, @robert1lefty is only 3 off the pace. Not that you would know wtf 🏴󠁧󠁢󠁳󠁣󠁴󠁿

  • ScottJonesy
    Scott (@ScottJonesy) reported

    @SkyHelpTeam hi. My puck (or whatever its called) seems to not be working. Do you have an outage? Also some random dudes from India keep calling trying to flog me a different package. Anyway. My TV isnt working. Broadband is fine. Whats up?

  • eL_bOoMbAsTiCo
    DarkPrince87 (@eL_bOoMbAsTiCo) reported

    @thebottomcorna Stop making up trash. Mbeumo is nowhere near 250k not even at 200k. People like you have built a shrine to SkySports and TalkShit and make **** up like they do.

  • uk_crafting
    Fieldcrafting UK (@uk_crafting) reported

    @SkyUK @jamesdnewman1 Would not bother with their help section. Their broadband tester tells us there are no issues, even when we have zero connection to the internet appart from via 3 mobile.

  • TimFoster22
    Tim Foster (@TimFoster22) reported

    @IPTV_WorldsUk Good app for IPTV SkySports lover's. Channels quality is unbelievable and better then any other **** service.

  • herronaitor
    HERRONAITOR (@herronaitor) reported

    Watching @SkySportsNews waiting for someone with football experience / knowledge to talk about Bryan Mbeumo and give me their opinion. On comes Flex lol ffs SkySports WTF have you done how low can you sink.

  • Weareallone5
    We are all one (@Weareallone5) reported

    @SkySports They were crap

  • leelangford66
    Lee Langford (@leelangford66) reported

    .@SkyHelpTeam the service provider that does everything it can to prevent customers from unsubscribing by putting the phone down on them and refusing to take a follow up call. Think long and hard before subscribing to any of their services.

  • BDH01
    Brian Hudson (@BDH01) reported

    @SkyHelpTeam How can I make a complaint about Sky Broadband please?