Sky

Sky Outage Report in Basingstoke, Hampshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Basingstoke come from postal codes RG21.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 01/19/2026 06:05

January 19: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Thatcham, Hook, Basingstoke, Wokingham, Bordon, Fleet and Yateley.

Loading map, please wait...
City Problem Type Report Time
United KingdomThatcham Internet
United KingdomHook Internet
United KingdomBasingstoke TV
United KingdomThatcham TV
United KingdomWokingham TV
United KingdomBasingstoke Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • MushTadi Tadiwa (@MushTadi) reported from Wokingham, England

    @SkyHelpTeam WiFi is down, are you fixing the issue?

  • KingGary9king Gary king (@KingGary9king) reported from Wokingham, England

    @SkySports pay for football and then you want me to pay per view? **** that!

  • Mark_Lacey_1974 Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England

    @SkyHelpTeam That webpage is down too, so not much help

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • basicbloke2012 Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • SteveNorth78 stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • Idoneyermum iDoneyermum (@Idoneyermum) reported from Wokingham, England

    ******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • mattrobertsCFC Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • Shepo77 David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • bigjonblue jon hayns (@bigjonblue) reported from Barkham, England

    @SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues

  • Goodison1001 Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • flimtoe Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • ANDYC2311 Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England

    @SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW

  • Gary4W Gary (@Gary4W) reported from Wokingham, England

    Astonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IbrahimKhwaja Ibrahim Khwaja 💙 (@IbrahimKhwaja) reported

    @LCFCtilIDie1989 @bantammad1995 @SkySports Damn bro, you really got me there

  • Richie_F26 Richie Fullerton (@Richie_F26) reported

    @SkySports The abuse players hurl at ref's! I like poch but he is chatting utter **** here I'm afraid

  • LCFCtilIDie1989 Adam (@LCFCtilIDie1989) reported

    @IbrahimKhwaja @bantammad1995 @SkySports I wouldn’t be so hard on yourself, it’s not your fault that you’re stupid.

  • Syeinkent Simon Roberts (@Syeinkent) reported from Chilham, England

    @SkyUK Hi I just wanted to say that I have made 3 calls no help ! I was looking to rejoin sky but I have been put off by the lack of help over what I consider simple questions. And yes if the question could have been answered online I would have. Winback? No thanks

  • LCFCtilIDie1989 Adam (@LCFCtilIDie1989) reported

    @IbrahimKhwaja @bantammad1995 @SkySports Im old, yet you use the phrase doughnut! Wtf! Get back to school lad!

  • Cawlmegga Cawley (@Cawlmegga) reported

    @SkyHelpTeam wifi has been dropping all afternoon, every test I’ve ran said no issues and every “fix” I’ve followed from the online helps hasn’t worked. Can someone check this... and don’t send me the generic “have you checked you’re area on our website” cause I already have

  • JordanKing1512 Jordan (@JordanKing1512) reported

    @SkyHelpTeam hi can you help me please just had my broadband set up and I can’t for the life of me connect my Alexa to WiFi? Can you help please?

  • UDDERLY_USELESS BUTTERBEAN (@UDDERLY_USELESS) reported

    @RSwanson_UK @SkySports Nobody gives a ****!!!!

  • GazEJones Gaz Jones (@GazEJones) reported

    @SkyHelpTeam This is poor. I have been with sky for years. I have had to cancel the sports but new customers can get it cheap?! My basic package runs out next year but I can’t see myself renewing.

  • MattEynon2014 MATT EYNON (@MattEynon2014) reported

    @SkyUK You have just lost a customer. I phoned 4 days early to give more than required notice to cancel Sports and told to call back in 4 days. The agent was superb by the way. Consider Sports cancelled and the rest at end of contract.