Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Jun 9, 12:50 AM GMT+1.
- Internet (50%)
- Wi-fi (25%)
- Phone (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Wokingham, Alton, and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Internet | 4 days ago |
|
Wokingham
|
Phone | 11 days ago |
|
Wokingham
|
Internet | 17 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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David Shepherd (@Shepo77) reported from Wokingham, England@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Roy Hastings (@Royster1998) reported from Basingstoke, EnglandApart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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robson smith (@robsonsmith_) reported from Basingstoke, England@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Paul Carpenter (@Carpente7Paul) reported from Shinfield, EnglandWhy have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Tony Phillips (@Loafite) reported from Basingstoke, England@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Dr Nick (@drnickyoung) reported from Thatcham, England@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Danny Rivers (@DannyRivers3) reported from Basingstoke, England@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Mrs Devereux 💕 (@Roxie81xx) reported from Kings Worthy, England@MPearlo I have just watched this again @GNev2 has made a strong statement. I cannot believe that was the response he was given. @SkySports very poor show!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kaz (@girlieb71) reported@SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request
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Stärgirl Sharee ™ (@Shareee) reported@Kpono_Abasi @SkySportsNews Let Thomas Tuchel play anyone that can win us the World Cup, also Skysports are crap for framing the situation that way, will people. Also, weren’t you the one pushing Rogers in midfield agenda during the season?
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💭 hana 🦄 (@may_equinox) reportedcharles leclerc live on skysports complaining about ferrari after renewing his contract for Forever and i am supposed to feel bad for him? oh ok
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Wire (@FletcherEnder) reportedIt's a good job @SkySports hid that Wire v Hull game behind the red button, last night. Could you imagine the damage it would have done to @TheRFL @SuperLeague if shown on one of the main channels or free to air?
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Kakarot (@K4MRXN20) reported@bouncergirl2 @channel5_tv @SkyUK Maybe if I get support and others ask like me it might happen?
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matt (@homerj72) reported@SkyUK why is my bill going up 40% but if I am moving the the same house I would get 40% cheaper. 21 year VIP customer charged more than new customer???? 🤔
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ReneeB (@GoldingsRenee) reported@SJbrigante Toto was IN with F1 higher ups & FIA to deny Lewis the 8th title. He too didn't want Lewis to surpass Michael as he's been ill in bed since 2013. Ecclestone said it boldly in his Skysports interview that Lewis will never win the 8th title as "they're preserving Michael's legacy"
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Joe Wrigley (@spokeninjest) reported@BBCSport Do football players know how much they are letting down fans by time wasting and play acting? It’s a disgrace. @SkySports
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André Carini 🏴🇮🇹 (@ACWDarts) reportedFair play the sky fibre is absolute ****… only getting 19.8mbps can’t even load a 1080p YouTube video on the tv. The website/help desk is ******* ridiculous. Well done @SkyUK @SkyHelpTeam 👏👏👏
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puro sazón (@spcghstt) reported@juvenewslive @SkySports wtf is their problem