Sky Outage in Basingstoke, Hampshire, England

@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband

@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.

@SkyHelpTeam please see previous tweets. Help #COVID2019

@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...

@SkyHelpTeam So you want to lose a valued customer!! Joke!!

@SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

@SkyHelpTeam I’ve got some strong views on the value of my subscription. Multiplied by the fact I’m the very unhappy receiver of a subscription increase for the same shite service. I want a call

@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬

@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

Why is the quality of the #SEACHI game so bad!! #SkySports #mls @SkySports

Why is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports

@SkyUK closes complaint because the are unable to provide an explanation as to why a sky q box has an error on 4 separate occasions over 3 years. Snotty manager un yielding. No apology or hint of remorse asked to revert back to Sky plus and told not able. Lie

@SkyHelpTeam Can’t go on the internet to even try that link because your broadband service is so poor

@SkyHelpTeam I’ve checked the link there didn’t seem to be any working going on. So can I report a problem with yourself

@SkySports Sky sports at it again. There love of the top clubs is just as bad as the media in the news world.

@SkyHelpTeam Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.

@SkyUK Just seen first bill on MySky App and massively overcharged. No help online and phone line cuts me off as billing queries not considered important. Please contact me ASAP. After 2 month delay in set up and 2 engineer visits we’re really disappointed.

What a club what a group of fans in this uncertain times prond to support this club my local football team @BBCSport @5liveSport @SkySports

@SkyUK I want to cancel sky cinema from my package but when I cancel from MySky account it ask me to call a specific number. When I dial that number it does not entertain me because I don’t fall in vulnerable people category. Let me know how to cancel my sky cinema pkg.

@SkyHelpTeam hi guys. Any idea why my sky is recording programmes but now not with any subtitles. I’m hard of hearing and bit disappointed. These are programmes that had them before. Cheers if you can help

Poor connectivity - really struggled with our #Sky connectivity - on paper great but in reality v poor - the service to fix has been poor and no resolution - I have written to #JeremyDurroch using #BTFON and have had no reply - shoddy service @SkyUK @SkyNewsBiz @SkyHelpTeam