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Sky Outage Report in Basingstoke, Hampshire, England

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The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Basingstoke, Hampshire, England 03/25/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Basingstoke, Hampshire, England

The most recent Sky outage reports came from the following cities: Bordon, Newbury, Basingstoke, Yateley, Fleet, Thatcham and Wokingham.

Loading map, please wait...
City Problem Type Report Time
United KingdomBordon TV
United KingdomNewbury TV
United KingdomBasingstoke Wi-fi
United KingdomYateley Internet
United KingdomBasingstoke Wi-fi
United KingdomFleet Internet

Community Discussion

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Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • bowerhe Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • Carpente7Paul Paul Carpenter (@Carpente7Paul) reported from Shinfield, England

    Why have @SkySports got the NBA finals on YouTube TV with such poor presenters & commentary. Where have ABC/TNT gone? Got 3 guys sat up in the rafters. I’m surprised they can even see the action they are so far away. Pathetic coverage 😡

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18

  • Loafite Tony Phillips (@Loafite) reported from Basingstoke, England

    @SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?

  • ACavanagh78 Angela Cavanagh (@ACavanagh78) reported from Basingstoke, England

    After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • DaddyBav 𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England

    @SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?

  • Denwazza Denise Gover (@Denwazza) reported from Alton, England

    @Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.

  • matthew_ripton Matthew Ripton (@matthew_ripton) reported from Basingstoke, England

    @SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated

  • OzMaliphant Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are

  • _TheEvertonIAN Ian McSimm (@_TheEvertonIAN) reported from Whitehill, England

    The irony is on a drier pitch I don’t think he gets the momentum to put him down. #Núñez #LIVCRY #SkySports

  • ollie_bevington Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England

    @SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.

  • p4yno David (@p4yno) reported from Wokingham, England

    The Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • drnickyoung Dr Nick (@drnickyoung) reported from Thatcham, England

    @SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?

  • ScottElliott10 Scott Elliott (@ScottElliott10) reported from Thatcham, England

    @SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.

  • slove406 Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CharBennett_ Char (@CharBennett_) reported

    @SkyHelpTeam Just spent 3 hours on the phone to your lot and my bank. Unless you can refund me my money today (not 3-5 working days) then you can't help. You took a second payment by accident and can't give it back for another WEEK

  • sy_asp Real ASP Sy (@sy_asp) reported

    @SkyHelpTeam Do you mean spoken to them for thousandth time Daniel?! Honestly I get this issue every couple of months without fail! Your service is terrible, your guaranteed minimums mean nothing. At this point your contracts constitute fraud!

  • Blonde_Nutter Chelle (@Blonde_Nutter) reported

    @SkyHelpTeam Practice starts at 1pm but normally they show some build up. Nothing today hence my comment less coverage for the same price. Adverts too, this is poor from Sky who originally stated their would be no interrupted coverage when you won the contract.

  • Iintarfa1949 Cicero (@Iintarfa1949) reported

    As an existing @SkyHelpTeam subscriber I’ve never come across anything as complicated as trying to join @paramountplus After spending nearly 2 hours at it I’ve finally given up. No wonder it’s free for Sky users, you can’t access it!

  • mistamunkygames Mistamunky (@mistamunkygames) reported

    @sy_asp @SkyUK But... It says your Internet speed is fast! But yeah that's meant to be 60mb down at least? Or are you in a better area?

  • Mark_the_man_89 Mark (@Mark_the_man_89) reported

    @MickHarkin11 @SkyHelpTeam Thought as much it would be. It seems to be a common script when I call. That is not how you get true feedback from a customer and it should simply be ‘ please rate your customer experience with myself between 1-10. Nothing more.

  • sy_asp Real ASP Sy (@sy_asp) reported

    Sorry guys, no stream today. @SkyUK have let me down with unfit for purpose internet speeds again. How they get away with ripping customers off like this is beyond me.

  • Blonde_Nutter Chelle (@Blonde_Nutter) reported

    @SkyHelpTeam Practice starts at 1pm but normally they show some build up. Nothing today hence my comment less coverage for the same price. Adverts too, this is a poor from Sky who originally stated their would be no interrupted coverage when you won the contract.

  • frootware frootware⁷ 🫐🍋🇺🇦 (@frootware) reported

    @SkyHelpTeam Hi, we’re not existing customers - my details should’ve been passed on to your sales team as a new customer looking for broadband packages. My friend’s were passed on without his consent and they’re getting constant calls where I’ve had nothing

  • logandenovan Audi (@logandenovan) reported

    @JennaMcCartan @BerntsenTobias @SkySportsF1 My bad I’m just like you, I hate that people don’t read the article and assuming it’s Red Bull immediately. And I’m truly thinking it’s the intention by Skysports to let people think it’s Red Bull to fuel the hate against them. They now what their fan base would think of.