Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention TV and Phone.
- TV (50%)
- Phone (50%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG22 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, Bordon, Newbury, Yateley, and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Phone | 9 days ago |
|
Basingstoke
|
TV | 17 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Adam Toms (@adamstoms) reported from Basingstoke, EnglandHave to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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Scott Elliott (@ScottElliott10) reported from Thatcham, England@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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David Shepherd (@Shepo77) reported from Wokingham, England@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤 (@DaddyBav) reported from Basingstoke, England@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
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Roy Hastings (@Royster1998) reported from Basingstoke, EnglandApart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc
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Vicky (@VickyChambers78) reported from Newbury, England@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
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Gary (@Gary4W) reported from Wokingham, EnglandAstonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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Lorraine Coley (@LorraineColey) reported from Barkham, England@SkyHelpTeam help! Internet keeps dropping out (I've been dropped several times this morning alone) over the last 24 hours. Seems the whole village having problems. Tried ringing but keep getting cut off. :(
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Talk Design & Print (@talkdesignprint) reported from Basingstoke, England@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated
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karsh davey (@rubbatiti) reported from Thatcham, England@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
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Tadiwa (@MushTadi) reported from Wokingham, England@SkyHelpTeam WiFi is down, are you fixing the issue?
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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jon hayns (@bigjonblue) reported from Barkham, England@SkyHelpTeam Hi. I recently had Sky Q installed with the main box working from a gigabyte powerline. Ihave to issues
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Dan Rose (@_DanRose_) reported from Wokingham, England@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona_tweet (@fionahtweet) reported@jammierooroo @SkyUK She probably my has a 14 day cooling off period. Cancel
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Winston Smith (@kinlochleven7) reported@jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too
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Glen James (@Glen11Glen) reported@jammierooroo @Kate3255742882 @SkyUK you have 14 days to cancel
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Nothing to see here (@shanc73) reported@SkyHelpTeam @SkyUK I'm not sure which advisor called me today, to try and 'win me back', but he was incredibly rude and put the phone down on me after what sounded like swearing at me, because I wouldn't agree with him... Not sure that's how you may convince me to come back
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Patrick McDonnell (@patrick37297124) reported@jammierooroo @SkyUK Left Sky - total rip off. This is terrible behaviour Sky need to listen to this call.
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Shelly (@Shelly152681009) reported@jammierooroo @SkyUK Show her how to work a fire stick and **** em where it hurts
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Crimson King (@ThudVisa) reported@jammierooroo @Nelia23893053 @SkyUK You yourself must be sick in the head spending 1300 quid a year on watching woke/ celebrity/ lefty shite on TV, never mind your MIL. No sympathy whatsoever. £25 a week for **** sake.
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Carl Bucksey (@carlbucksey) reported@Malcolm_Sillick @jammierooroo @SkyUK Tbf 30 day cancellation is standard so not really sure what u expect them to do. They haven't refused to cancel by the sound of it and prior to you calling what else are they meant to have done?
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BoudaSmoke (@DanielTStocks) reported@jammierooroo @SkyUK I'm not trying to be a **** here, but when they said, "Hi, I'm X from Sky...". She couldn't hang up the phone?
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Lisa Roulston (@yug8378) reported@jammierooroo @SkyUK You get 2 weeks cooling off period - just cancel it