Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 22, 9:22 PM GMT+1.
- Internet (50%)
- Wi-fi (17%)
- TV (17%)
- Phone (17%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 and RG24 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 26: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Alton, Basingstoke, Yateley, and Wokingham.
| City | Problem Type | Report Time |
|---|---|---|
 Alton
|
Wi-fi | 3 days ago |
|
Basingstoke
|
Phone | 12 days ago |
|
Basingstoke
|
Internet | 12 days ago |
|
Yateley
|
Internet | 17 days ago |
|
Wokingham
|
Internet | 18 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Tony Phillips (@Loafite) reported from Basingstoke, England@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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karsh davey (@rubbatiti) reported from Thatcham, England@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Chris (@king_gorack) reported from Wokingham, England@SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.
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Lynden Pater (@LyndenPater) reported from Wokingham, England@SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.
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Paul Varcoe (@Varcs) reported from Odiham, England@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Steve Jones (@fleetsaints) reported from Fleet, EnglandAnyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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stevenorth (@SteveNorth78) reported from Basingstoke, England@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Stephen (@slove406) reported from Newbury, England@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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Nicholas Mazzei (@Tsar_Nicholas) reported from Wokingham, England100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Sam (@angryatcoop) reported from Basingstoke, England@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Gary (@Gary4W) reported from Wokingham, EnglandAstonishingly Tiger Woods takes 10 on par 3 12th hole at #Masters2020 its his worst score ever at Augusta National!! #tigerwoods! @SkySports @BBCSport @ITVSport
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JME ©™ (@Jme_Cook) reported from Wokingham, England@art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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Adrian Powell (@AdrianActiveFM) reported from Eversley, EnglandWow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@SkyHelpTeam All I'm offered is Sky Cinema for £11. I've never had this in all the years that I've been a customer. Not really a deal for me 😭
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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topei12 (@cfc2364) reportedWHAT THE ACTUAL **** ARE YOU DOING @SkySports . 3 ******* LIVE CHANNELS AND YOU ARENT SHOWING THE PREMIER LEAGUE CHAMPIONS CELEBRATIONS. YOURE SHOWING A ******* RELEGATION. YOU BUNCH OF USELESS *****
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egelmundus (@egelmundus) reported@SkySportsF1 And here I thought this quote was about the Red Bull team performance. But hey, Sky would never abuse the chance to kick a non-British driver when he's down. Right, SkySports?
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cassieMufc (@dennise68605807) reported@kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling
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Max - CHAMPIONS 🏆 (@Max1886AFC) reportedI’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports
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Rob Taylor (@rob13afc) reported@TheArsenalFan1w This is a disgrace @skysports you are ****
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❣️𝕊𝕒𝕝𝕝𝕪 ℕ𝕚𝕔𝕠❣️ (@SallyJ26) reported@SkyHelpTeam help please! All week our devices including the sky box keep losing signal. Have done all the usual turning off & turning on the hub etc etc about 50 times & its still not working 😩 I was meant to receive a text to say someone was looking at it when I reported it…
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Cybron🇬🇭 (@MohammedAliu6) reported@SkySports Waited three seasons and still ended it with a brace. Ronaldo really cannot help himself
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Ant Gardner (@Antwa_gardner) reported@HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?
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Deborah (@phoebesworld158) reported@SkyHelpTeam I am tearing my hair out. I am constantly ringing Customer Services to cancel an order. The call keeps getting placed on hold, retrieved and I cannot hear the call handler & vice versa Help please.
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Huw J (@HuwJ85) reportedClub should just do the absolute minimum when it comes to SkySports from now on. No more sit down interviews just the pre/post match interviews and that's it.