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Sky outages and service status in Basingstoke, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Phone.
  • The most recent signal from this area was received May 9, 1:03 AM GMT+1.
  • 50% Internet (50%)
  • 25% TV (25%)
  • 25% Phone (25%)

The latest reports from users having issues in Basingstoke come from postal codes RG22 and RG21 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Basingstoke, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 11: Problems at Sky

Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Basingstoke, England

The most recent Sky outage reports came from the following cities: Yateley, Wokingham, Basingstoke, Bordon, Newbury, and Fleet.

CityProblem TypeReport Time
Yateley Internet 3 days ago
Wokingham Internet 4 days ago
Basingstoke TV 9 days ago
Basingstoke Phone 26 days ago

Nearby cities with recent reports

Yateley

1 recent signals

3 days ago
Wokingham

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Basingstoke, England

Latest outage, problems and issue reports in Basingstoke and nearby locations:

  • ohheyitsdannii
    Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • talkdesignprint
    Talk Design & Print (@talkdesignprint) reported from Basingstoke, England

    @SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated

  • ediveswara
    Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • slove406
    Stephen (@slove406) reported from Newbury, England

    @SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.

  • king_gorack
    Chris (@king_gorack) reported from Wokingham, England

    @SkyHelpTeam Hi. Is there broadband issues in GU22 area? It’s dropped out on me 10+ times today (router shows orange light for internet) and then reconnects a few mins later. When it works the speed is fine it’s the reliability that is the problem.

  • cariad_9305
    Cariad Morgan (@cariad_9305) reported from Basingstoke, England

    @SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

  • bowerhe
    Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • MissHeatherWild
    Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • mattrobertsCFC
    Matt Roberts (@mattrobertsCFC) reported from Wokingham, England

    Poor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • pilot_paul
    Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?

  • flimtoe
    Ben Darlow (@flimtoe) reported from Wokingham, England

    @SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help

  • rubbatiti
    karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • richcon98
    Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • SteveNorth78
    stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • DannyRivers3
    Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • westolian
    Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • connoreccott9
    UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ilGuarf
    ilGuarf (@ilGuarf) reported

    @F1Media @SkyGroup @SkySports This is horrible news. Give us F1 TV in Italy because I need an alternative to this awful management.

  • Hemms10
    Hemmsefc (@Hemms10) reported

    @SkySports is just **** !!

  • JUNIORII
    Lawrence (@JUNIORII) reported

    @SamJDean I don't respect football writers. They contibute nothing to the game of football. Their ill writing contribute massively to why some professional footballers lose it mentally & never recover. And I hate how @SkySports have them around every Sunday morning to vomit total nonsense.

  • Dan_K1980
    Danny K (@Dan_K1980) reported

    @hollywood_niall @SkySports Totally agree, too early and stupid to be bringing out that shirt. Both are weapons!

  • waynesmith19881
    Wayne (@waynesmith19881) reported

    @SkyHelpTeam Pack of wankers help your customers instead as sending them round in circles to other platforms dum *******

  • AzizHarold
    GunnerEvenNextLife (@AzizHarold) reported

    @LiamCrook1 @centregoals @SkySports And remember Arteta when he came in fans were shouting Kronkes out. Arteta stopped that movement he gave the kronkes the club back and u think they will sit down and listen to some few fans calling for him to go? Is a big loss for the owner and the club for Arteta to go right now

  • Corrky_
    Corrky (@Corrky_) reported

    @F1Media @SkyGroup @SkySports This also means no F1 TV and all its perks. Worst possible outcome for viewers.

  • UncleBruno8
    BrunoFanatic8 🔴 (@UncleBruno8) reported

    @theMadridZone @SkySports That's the only solution

  • GatorDatNiga
    Puccini (@GatorDatNiga) reported

    @StokeyyG2 @SkySports There was a guy holding an Arsenal shirt printed "champions" on it, someone find him and take that damn shirt from him, we still have 2 more games to go

  • Chand_afc1
    Chand (@Chand_afc1) reported

    @TheFootyFeed I’ve cancelled my @SkySports due to this ****!!! I hope you all do the same. I support my local pub instead!!