Sky outages and service status in Basingstoke, England
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Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Basingstoke, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 11, 5:39 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Thatcham, Basingstoke, Wokingham, and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham
|
TV | 3 days ago |
|
Basingstoke
|
Internet | 4 days ago |
|
Basingstoke
|
Wi-fi | 13 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Pompey Hev⭐🌙 (@MissHeatherWild) reported from Thatcham, England@Sophiasogood @SkyHelpTeam I love Sky but feel really let down recently. They want £150 for a box that others get for free
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Hollie ✨ (@ohheeyitshollie) reported from Alton, England@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, EnglandBad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam WTF, internet is down in Wokingham, RG41! What’s going on man?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃
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Dan Eagles (@DanEaglesUK) reported from Wokingham, England@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Ollie Bevington (@ollie_bevington) reported from Littleton and Harestock, England@SkyHelpTeam No explanation given and I’ve been offered 22nd September for the next available slot. Extremely disappointing service.
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Chris Dossett (@Chrisdossett11) reported from Basingstoke, England@Netflix = £11.99 per month @Disney life = £5.99 @Amazon prime = £7.99 So much content and great on demand value from these services @SkyUK = £105 per month and such abysmal shit tv content. 🤬🤬🤬🤬
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Ben Murphy (@benmurphy08) reported from Fleet, England@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Rhys lewis (@rhyslewis79) reported from Newbury, England@SkyHelpTeam 20 minutes I’m on the phone due to my HD not working after already calling ref my poor and slow internet and your technician goes silent on me. #poorcustomerservice
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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Tom Hogan (@TheTomothy) reported from Basingstoke, England@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Sam (@angryatcoop) reported from Basingstoke, England@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Denise Gover (@Denwazza) reported from Alton, England@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Ben Darlow (@flimtoe) reported from Wokingham, England@SkyHelpTeam have no internet at home. Can’t log into account as it doesn’t recognise me. Can’t call help line not vulnerable, work from home can’t work without internet...please help
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Mark Lacey (@Mark_Lacey_1974) reported from Wokingham, England@SkyHelpTeam That webpage is down too, so not much help
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karsh davey (@rubbatiti) reported from Thatcham, England@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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iDoneyermum (@Idoneyermum) reported from Wokingham, England******* idiot blm josh, chatting **** again! #Skysports #Racing if he ain’t chatting his know it all/everyone shite, he turns the conversation to him! Garbage
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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batt marzal 🇺🇦 (@batt_marzal) reported@MarkB7109683170 @SkySports Embolo cheated trying to get Paredes his 2nd yellow card and it blew all over his face. It was a stupid play, good job by the ref.
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Charles_voice_mail (@Charlesvoicema1) reported@MichelleBeckett @SkyUK @VodafoneUK It's at times like these that you find out what Customer Service really means and who actually has it. Good on you for calling them out...
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Crash. (@Crash49676428) reported@IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.
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Soccer Lies (@SoccerLies) reported@SkySports That’s the problem with the modern game. Embolo CLEARLY dived. He deserved his second yellow, even if it came about in a weird way. The only one genuinely at fault there was Breel Embolo, yet he defends him. That’s what’s wrong.
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Holli (@HolliCarden) reported@MichelleBeckett @SkyUK @VodafoneUK This is why I’m happy that Virgin Media are being fined millions of pounds. Their customer service is disgraceful.
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Wendy Ostia Antica 💚🤍💜 (@WendyHarrisonMa) reported@MichelleBeckett @SkyUK @VodafoneUK We had so many problems with EE when my dad died in October 2025. Apparently death does not terminate his contract with them, we are having to carry on paying for his sports package until the end of the 2 year contract, as I own the house. Outrageous!
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JayKeen (@JayKeen93) reported@WajirTweep @SkyFootball @SkySports FIFA have clearly come out and said the sensors didn't go off, there was no contact with the rope cam, and it's clear in replays that the direction of the ball doesn't change at all, just a poor kick from the keeper.
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Episode IV - living in the heart of the Matrix (@ourtone69) reported@MichelleBeckett @SkyUK @VodafoneUK Just cancel the DD and let them try and sue a dead man
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AFCLaw (@AFC_Law) reported@SkySports its an amzing shot WTF did you have to ruin it by making it two pictures. we have seen the original it wasnt 2 pics
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DGH (@DavidHa28575667) reported@SkyFootball @SkySports If its struck the wire yes of course it should the game should be at least replayed so many bad decisions