Sky outages and service status in Basingstoke, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 2 outage signals in the last 24 hours around Basingstoke, including 2 direct reports.
- The most common problems reported in this area mention Phone, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 13, 8:25 PM GMT+1.
- Phone (50%)
- Total Blackout (25%)
- Wi-fi (25%)
The latest reports from users having issues in Basingstoke come from postal codes RG21 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Basingstoke, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Basingstoke, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Basingstoke, England
The most recent Sky outage reports came from the following cities: Basingstoke, and Thatcham.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke
|
Wi-fi | 18 hours ago |
|
Basingstoke
|
Phone | 18 hours ago |
|
Basingstoke
|
Total Blackout | 4 days ago |
|
Thatcham
|
Phone | 12 days ago |
Community Discussion
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Sky Issues Reports Near Basingstoke, England
Latest outage, problems and issue reports in Basingstoke and nearby locations:
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Gary king (@KingGary9king) reported from Wokingham, England@SkySports pay for football and then you want me to pay per view? **** that!
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ron ruttle (@RonRuttle) reported from Lindford, England@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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webwitter wave (@webwitterwave) reported from Old Basing and Lychpit, England@ells_afc @ThreeUK I'm blacklisted by @SkyUK for a mobile phone offer they initially refused to honour until I proved they were in the wrong. Since then, my VIP Diamond status built up over 23 years has vanished. I just use a different network now with a free SIM and a cash top up each month.
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Tadiwa (@MushTadi) reported from Wokingham, England@SkyHelpTeam WiFi is down, are you fixing the issue?
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Paul Hunsdon (@Hunsy1969) reported from Wokingham, England@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.
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karsh davey (@rubbatiti) reported from Thatcham, England@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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Sam (@angryatcoop) reported from Basingstoke, England@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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Simon Harmer (@simonharmer) reported from South Wonston, EnglandThe total failure @SkyUK to resolve our problem is mind numbing. “I’m sorry you can’t call us right now” then a DM on twitter to say “just hold and someone will take your call” so I’ve now called three times and been cut off every time. Time to cancel our DD!
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Mark Wakelin (@ingraphicsuk) reported from Fleet, England@SkyHelpTeam no phone line, completely dead, any issues in my area
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Dan 🇪🇺 #TitanUp (@AfroChuck87) reported from Basingstoke, EnglandWhy is the quality of the @SEACHI game so bad!! #SkySports #mls @SkySports
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Matt Roberts (@mattrobertsCFC) reported from Wokingham, EnglandPoor quality streamed fight on SKY Box office through Virgin Media. Still an issue, been glitchy all night..... disappointed not clear for main event.... Will be complaining and demanding a refund @virginmedia @SkySportsBoxing @SkySports #skyboxoffice #virginmedia #AnthonyJoshua
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, EnglandPSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Sadie♔ (@SadieLoove) reported from Basingstoke, England@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged
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JME ©™ (@Jme_Cook) reported from Wokingham, England@SkyHelpTeam Your website blames this issue in Dundee for the outage, but I fail to see how that would cause problems in the South of England tbh! U less your entire service has gone down country wide?
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Andy CAULFIELD (@ANDYC2311) reported from Wokingham, England@SkySports Apart from all the health and travel issues, mainly cos they are so dull !!! #mot #ALAW
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David (@p4yno) reported from Wokingham, EnglandThe Sky Q remote control is simply terrible 😣 is there a way you can use the old remote control? @SkyUK
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Matthew Ripton (@matthew_ripton) reported from Basingstoke, England@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robert Shales (@RobShalesy) reported@SkyHelpTeam no voice or mobile network and no access to trouble shooting on sky .com. Is there a Global sky network issue?
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MICHAEL KAISER (@thechosenempror) reported@av_flx @BarcaUniversal @SkySports "Lost the football debate so bad he had to check my IP address. Absolutely cooked." 💀😭
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Richy (@MTFC_RIch) reported@cxdi55 @skytv @SkyHelpTeam Over the years I stayed with Virgin. BB only - £70/m(1gb). Changed to YouFibre 2 yrs ago now, again 1gb, halved cost to £39. Just had a call to renew, it’s now £30! They said bcos im a loyal customer! Not heard that before 👏 Fire stick and BB. Cheaper by more than 50%
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Maxmus and Lexter (@maxmusandlexter) reported@SkyHelpTeam I too would like to report phone landline down and app not working
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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Nicky Allen (@Nicky73Nicky) reported@cxdi55 @skytv @SkyHelpTeam Cancel everything and leave it about 3 days. Sky will call you back beginning you to stay for about £26, then throw in Netflix and probably send someone over to nosh you off 👍
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Paul~R~ (@LFC34R) reported@cxdi55 @skytv @SkyHelpTeam Same and internet is crap having loads of trouble
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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David Young (@kjdyoung) reported@cxdi55 @skytv @SkyHelpTeam So cancel and start again simple
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Lord B of Lincs (@KamadoChef88) reported@cxdi55 @skytv @SkyHelpTeam Move to BT. I just did and my bill has gone down from £48 to £28pm