Sky

Sky Outage Report in Thatcham, West Berkshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Thatcham come from postal codes RG19.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Thatcham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Thatcham, West Berkshire, England 05/14/2025 05:10

May 14: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Thatcham, West Berkshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham and Newbury.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Internet
United KingdomThatcham TV
United KingdomBasingstoke Total Blackout
United KingdomNewbury Internet
United KingdomThatcham Wi-fi
United KingdomBasingstoke Phone

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Thatcham, England

Latest outage, problems and issue reports in Thatcham and nearby locations:

  • connoreccott9 UpTheConbon (@connoreccott9) reported from Basingstoke, England

    @SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday

  • MissHeatherWild Hev ⭐🌙 (@MissHeatherWild) reported from Thatcham, England

    @CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing

  • marcmarkie75 Mark Fennell. (@marcmarkie75) reported from East Garston, England

    @SkyHelpTeam need to cancel box sets which I mistakenly signed up to 12 hours ago. #help

  • rubbatiti karsh davey (@rubbatiti) reported from Thatcham, England

    @CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.

  • Mort_82 Chris Morton (@Mort_82) reported from Thatcham, England

    Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv

  • richcon98 Richard Conway (@richcon98) reported from Thatcham, England

    @virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • DannyRivers3 Danny Rivers (@DannyRivers3) reported from Basingstoke, England

    @SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.

  • SteveNorth78 stevenorth (@SteveNorth78) reported from Basingstoke, England

    @SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...

  • scuzz49 James Scully (@scuzz49) reported from Smannell, England

    @footboxing @SkySports An opinion would be "I think ole is to blame if we don't sign somebody to help us win the league" or something. What you said was just made up nonsense

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • ohheyitsdannii Danni ♊️ (@ohheyitsdannii) reported from Thatcham, England

    @SkyHelpTeam please see previous tweets. Help #COVID2019

  • VickyChambers78 Vicky (@VickyChambers78) reported from Newbury, England

    @SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

  • martypl76 Martyn Leach (@martypl76) reported from Hungerford, England

    Anyone @SkySports representing Everton at tonight's match? No 2 Salford and 2 Red Shites it's so piss poor that's why more of us are turning to online watchalongs

  • pilot_paul Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England

    @jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jase_79 Jason Summers (@Jase_79) reported from East Ham, England

    Was just asked if I could recommend @SkyUK internet I couldn’t say no quick enough. Worst service I have ever had.

  • zkthepoet Lori Zakariyya King (@zkthepoet) reported from Poplar, England

    I always have an easy experience dealing with @SkyUK, but today I’ve been given the runaround for 45 mins on the customer services line. A billing issue that I was assured was resolved last month is still causing wastage of this much time. Nobody willing to step in & apologise 😞

  • ianewen up the vile (@ianewen) reported from Royal Wootton Bassett, England

    @GriggsToby @jonboy_avfc @SkySports @SkySportsNews Maybe it’s possible to do that but quality was shit anyway

  • BethanNickson Bethan Nickson (@BethanNickson) reported from Porthmadog, Wales

    @SkyHelpTeam Help! Just tring to change address on my mums’account. Already paid private engineer to move box. Can’t seem to do this without calling move team ! Have set up an online account for her, but no section to fill in there either.

  • greeneyes_uk ruth dean RN (@greeneyes_uk) reported from Cambourne, England

    @SkyHelpTeam I have had poor reception or no reception to my sky Q service since the middle of June and I’m now fed up with it. I keep rebooting my box and it’s still not giving a proper picture. The tv says I’ve got a good connection but the tv stations say the opposite.

  • eddiedixon461 Eddie Dixon Retired plumber & heating engineer. (@eddiedixon461) reported from Stamford, England

    @SkySportsPL @SkySports They just need to find a manager as good or better than PEP and then spend an awful lot of money imo.

  • SproutStenner Angharad Stenner (@SproutStenner) reported from Cefn Cribwr, Wales

    @SkyUK have to be the worst broadband provider in existence. Can not wait for @virginmedia to get up to the crib and have a decent broadband provider #skyout #virginin

  • bulldogg00 Matthew bulman (@bulldogg00) reported from Swindon, England

    @SkySportsTennis @SkySports Horrible bastard and disgrace to sport

  • BlackSmoke108 Hannah caller (@BlackSmoke108) reported from Crawley, England

    @SkyHelpTeam no broadband, no phone, help! 😩

  • lou89 Sarah 💕 (@lou89) reported from Manchester, England

    @SkyHelpTeam since we had a fault with our broadband, the speed of it is absolutely shocking 😡 can’t even stream skygo without it been slow and jumpy. Sort it out!