Sky Outage Report in Thatcham, West Berkshire, England
Problems detected
Users are reporting problems related to: tv, internet and wi-fi.
The latest reports from users having issues in Thatcham come from postal codes RG19.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Thatcham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Thatcham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 26: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (49%)
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Internet (33%)
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Wi-fi (8%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Thatcham, West Berkshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Thatcham, Newbury and Tadley.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Basingstoke |
TV | |
| Thatcham |
Internet | |
| Newbury |
TV | |
| Basingstoke |
Internet | |
| Basingstoke |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Thatcham, England
Latest outage, problems and issue reports in Thatcham and nearby locations:
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@virginmedia Thanks @virginmedia perhaps you should be making the effort to get me to stay as a customer. Hopefully @SkyHelpTeam will be able to offer me something more cost effective
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Tony Phillips
(@Loafite) reported
from
Basingstoke, England
@SkyHelpTeam hope all is well, @virginmedia have just increased my bill again for broadband (£32 increase per month in the last 10 months, disgraceful) are there any deals for a Sky customer for broadband?
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Angela Cavanagh
(@ACavanagh78) reported
from
Basingstoke, England
After 18 years as a loyal @SkyUK TV customer I have cancelled my subscription. I'd finally had enough after spending hours being messed around by Sky customer services. No attempt was made to retain my custom so I will be going elsewhere and taking my 4 mobile contracts with me
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, let me reiterate, I go through the checks & says all is good my end, but your site shows an issue. The issue shown on your site is NOT local, it is 400 miles away. Really, something in Scotland is affecting Berkshire?
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Dr Nick
(@drnickyoung) reported
from
Thatcham, England
@SkyHelpTeam Yes but that’s the point, the local outage shown when I check on your site is NOT local, it is 400 miles away. What I would@like is a report, or some update, any info, on the issue affecting RG19 / RG18
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John Dillon
(@JohnDillonIII) reported
from
Kintbury, England
@SkySports Probably looking at a leak or a broken boiler
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𝗗𝗮𝗿𝗲𝗻 𝗕𝗮𝘃𝗶𝘀𝘁𝗲𝗿 (𝗕𝗮𝘃𝘆) 🏒⚽️🎧🎤
(@DaddyBav) reported
from
Basingstoke, England
@SkyHelpTeam really slow to Jon existent internet in RG22 Basingstoke. Any issues?
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Scott Elliott
(@ScottElliott10) reported
from
Thatcham, England
@SkyHelpTeam Loss of connection means no TV without aerial. Contended or slow connection will mean jittery poor quality connection or waiting for it to buffer.
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Thanks, like I’ve already said I don’t have the account details so can’t check connection. I have tried all of the simple troubleshooting steps and is still not working. We have had a sky broadband connection for nearly a year with no problems.
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Stephen
(@slove406) reported
from
Newbury, England
@SkyHelpTeam Have already tried all this several times and still no joy, the problem looks like it’s to do with the line itself not the equipment.
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@ChrismanSpurs The worst kind of awful. What on earth is going on at @SkySports?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@MrJJuK @SkySports @SkySportsNews 100%. They can employ someone to do that. Block them, report them to twitter /Instagram/ police. They would have at least done their bit. Instead, it's sound bites. "we are against online abuse". Unless you are an idiot we all are
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Paul Havard
(@paulhavard) reported
from
Tadley, England
What is the point of buying @SkySports especially @SkyFootball when there's **** all football ever on? 👎🏻
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Doug the Prop🏉
(@DougProp) reported
from
Goring, England
@HouseWGS @SkySports Actually they have the Womens 6 Nations, so a brief reprieve for that then cancel.
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GODOFTHUNDER
(@wolfdragon76) reported
from
Thatcham, England
@SkyHelpTeam can you please tell me why your “help & support” team; are not open right now?
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emily M
(@moonie8404) reported
@SkyHelpTeam No it shows no known faults in the area, however my whole street is down. I can search by Sky Talk number on that link because I don't have a phone number with you (as far as I'm aware!)
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Neil
(@Shinobi_Neil) reported
@SkyHelpTeam what is going on with Sky Q? My box seemed to update overnight. Fan was in overdrive when I woke up so I had to reset the box. Now it won't connect to my network or allow me to reset and set up the network again!?!?
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Shaun McLean
(@smc007i) reported
@SkyUK @SkySports @SkySportsF1 Seems to be an ongoing issue, no series links working in my Sky Q box for the F1 weekends. The last few GPs have not series linked, despite setting them up every GP weekend, it doesn't roll over to the next GP! This used to work last year!
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Dale
(@daleando86) reported
@Gre9orypeck09 But no one knows if it is his agent its reported by Marca who are a pretty decent Spanish paper...can't over analyse everything including transfer rumours it just sucks the fun out of footy....but that's just me, every day in here is like that Sunday Supplement shite on skysports
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Liv Hoole
(@Liv_Fox) reported
@SkyUK any issues with signal? I have 4G but just getting zero response & have 20g of data. Based in Lincolnshire. Only been an issue today
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Mr T H Russell
(@igiveyoubadges) reported
@SkyHelpTeam my wife just booked an engineer to sort out our "no satellite signal" and the 1st available appointment is 7th July. Can we get a 10 day refund of our subscription as we effectively can't get any live TV for the next 10 days?
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San MiGaz
(@GBR2909) reported
@SalfordCityFC Down in Devon that week….hopefully Gazza @GNev2 or Becks can swing it somehow and get on @SkySports
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Bhavandeep Mann
(@Bhavandeep_96) reported
@SkyHelpTeam is there any issue with the network?
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Chris
(@ChrisChipsy1) reported
@SkyUK SHOCKING SERVICE. ON PHONE FOR 90mMINS AND SPOKE TO EIGHT USELESS MEMBERS OF STAFF
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Kellie Wilson
(@KellieLouWilson) reported
Hey @SkyUK your survey site is useless. Keeps cutting out. And the questions? Why? More focused on your marketing than the actual service provided. I made a complaint last week and had an appointment about this, which you’ve completely ignored! Your customer service is appalling!