Sky Outage Report in Newbury, West Berkshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Newbury, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Newbury, West Berkshire, England
The most recent Sky outage reports came from the following cities: Thatcham, Tadley and Basingstoke.
| City | Problem Type | Report Time |
|---|---|---|
 Thatcham |
Wi-fi | |
| Tadley |
Internet | |
| Basingstoke |
Wi-fi | |
| Basingstoke |
TV | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newbury, England
Latest outage, problems and issue reports in Newbury and nearby locations:
-
Mark Fennell.
(@marcmarkie75) reported
from
East Garston, England
@SkyHelpTeam need to cancel box sets which I mistakenly signed up to 12 hours ago. #help
-
Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyUK we’ve been trying to cancel our sky package since last Monday and keep getting a message saying “sorry this is unavailable, please try again later”. I managed to pause it today. I’ve looked and I’ve been charged in full for March although we haven’t used the service...
-
Martyn Leach
(@martypl76) reported
from
Hungerford, England
Anyone @SkySports representing Everton at tonight's match? No 2 Salford and 2 Red Shites it's so piss poor that's why more of us are turning to online watchalongs
-
robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
-
Richard Conway
(@richcon98) reported
from
Thatcham, England
@virginmedia I have to say @virginmedia are one of the worst companies to contact if you have an issue. Their message system is a joke and accounts a shambles. @skyuk is looking a better prospect!!!!
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
-
karsh davey
(@rubbatiti) reported
from
Thatcham, England
@CrippyCooke @AaronSpenner @SkySports I'm no fan of women's football, the standard is poor IMO, but the replies on here are embarrassing. Not even relevant to the article.
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
Bad timing by @SkyHelpTeam @SkyUK for sending through an increase to subscription email when no one is getting any live sport. Understand why but like I said, bad timing...
-
James Scully
(@scuzz49) reported
from
Smannell, England
@footboxing @SkySports An opinion would be "I think ole is to blame if we don't sign somebody to help us win the league" or something. What you said was just made up nonsense
-
stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
-
Danni ♊️
(@ohheyitsdannii) reported
from
Thatcham, England
@SkyHelpTeam please see previous tweets. Help #COVID2019
-
Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
-
Vicky
(@VickyChambers78) reported
from
Newbury, England
@SkyHelpTeam How do I let you know that I am a key worker and my broadband issue is a real problem. I’ve run diagnostics and it says external issue. I’ve booked an engineer. However the text couldn’t guarantee it will be sorted quickly, and but you are prioritising key workers.
-
Chris Morton
(@Mort_82) reported
from
Thatcham, England
Typical from @SkyUK - In times of national uncertainty...... react by putting up customer prices #shocking #lookafterprofits #whyaminotsurprised #hatesky @skytv
-
Hev ⭐🌙
(@MissHeatherWild) reported
from
Thatcham, England
@CoachZen @SkySports @HulkHulkenberg Probably difficult to get all of their buy in, you never know though as it sounds like it was a bit of a last minute thing
-
Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
-
Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
-
Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ian G
(@IanG1878) reported
@Crosby71 @SkySports They did for 48 hours when they thought they were legging it. Normal service resumed.
-
Andrew Brown
(@docbrown5) reported
@SkyHelpTeam Hi, do we know what’s going on in the TS5 area of Teesside? WiFi been down almost 24 hours now.
-
James Newman
(@jamesdnewman1) reported
@SkyHelpTeam Hi - outage in BR7 area currently ?
-
Rossi
(@VRHutch46) reported
Dear @SkyHelpTeam very bored of my Internet being down!! Get it sorted
-
Chris Pitt
(@chrispitt34) reported
@SkyUK Can't believe I've just had to raise a complaint about a complaint!!
-
Poet of Man United
(@josehan80806192) reported
@THFCReports @SkySports Mourinho is trying to change Tottenham, but the players who get paid by Tottenham don't want to change, and that's why they fail
-
Kay #BunnyHugger 🏳️⚧️🏳️🌈
(@kay_1773) reported
@SkyHelpTeam Oh yeah it’s incredibly frustrating!! It’s not the phrases that I’m using that are the problem, it’s just that the system often can’t understand my accent. It’s not every time, but it’s often enough that I carry out searches on the iPad app.
-
Kay #BunnyHugger 🏳️⚧️🏳️🌈
(@kay_1773) reported
@SkyUK If you’re going to put so much focus on voice navigation on SkyQ, can you please do something to help it understand East Yorkshire & other regional accents? The reason I don’t use SkyQ voice commands is because the thing can’t understand me!!
-
charlotte mccourt
(@charliemac70) reported
@SkyUK @SkyHelpTeam thank you so much to the lovely Irish man Thomas, who took my desperate call this morning. My elderly parents landline had broken and they were in a panic about it not working! He was patient and helpful with me and took my mums mobile number.
-
TraceyB/tonigunk
(@tracey_baker) reported
@SkyUK @SkyHelpTeam I get more phone calls than texts. I was expecting a call once from sky and when I got a call, they wanted to "Confirm identity" with my bank details. Like no way... I never did get another call from Sky so may have been truly them, but still. Like I'm gonna confirm with that