Sky Outage Report in Hook, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hook, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hook and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Hook, Hampshire, England
The most recent Sky outage reports came from the following cities: Reading, Farnborough, Wokingham, Camberley, Basingstoke, Aldershot, Yateley and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Reading |
Internet | |
| Reading |
Internet | |
| Reading |
Internet | |
| Farnborough |
TV | |
| Reading |
Internet | |
| Reading |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hook, England
Latest outage, problems and issue reports in Hook and nearby locations:
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paul alexander
(@paulale01206488) reported
from
Tadley, England
Never heard such as so anti spurs baised coms from @SkySportsPL @SkySports Tyler neville and spit the dog ridiculous #Coys
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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Nicholas Mazzei
(@Tsar_Nicholas) reported
from
Wokingham, England
100% with Gary Neville on this and I find it weird @SkySports @SkySportsPL needs to say this isn’t their view. You’re the broadcaster FFS; take a principled stand. You and @bt_uk have the power to force premier league to address the issues. Don’t be cowards.
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Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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Matt Stagg
(@drmattstagg) reported
from
Reading, England
Not my usual Friday night but quite looking forward to the @SkySports @SkySportsPL @SouthamptonFC v @LCFC game! Mind you could be that the weather outside is awful and I am inside. @GNev2 looks soaked already!
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Dan Eagles
(@DanEaglesUK) reported
from
Wokingham, England
@SkyHelpTeam It is working again now. It was down in the early hours. GU21
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Adam Toms
(@adamstoms) reported
from
Basingstoke, England
Have to say I’m really disappointed with the new #skyq hardware New tv box is slow and unresponsive and the new router constantly dropping WiFi Any ideas @SkyHelpTeam
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
@PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.
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Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
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Iain White
(@WhiteIain) reported
from
Finchampstead, England
I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.
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Beth Millican.
(@BethMillican_) reported
from
Reading, England
I say this every time they’re on TV, but @SkySports camera angle at Craven Cottage is absolutely ******* awful
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Adrian Powell
(@AdrianActiveFM) reported
from
Eversley, England
Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alejandra Nava
(@alennava) reported
@SkyHelpTeam I’m also having issues. No internet at least for 3 hours in Holborn area. What’s going on?
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Alfie
(@vanny56) reported
@SkyHelpTeam I'm sure it is, and it was a priority today and hasn't been fixed so it could be days, meanwhile I'm paying for a service that sky is failing to provide
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Matthew Parker
(@Matthewfreestuf) reported
@SkyHelpTeam Help steps online still?. I need a payment canceling, it has to be done by calling apparently. So sadly another day without my money. Thanks Sky. 😒😔
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Paul Plays RPGs
(@paul_plays_rpgs) reported
Hi @SkyHelpTeam. Appreciate you're having phone issues, but I was phoning to cancel today. The new message tells me to phone back tomorrow, but that means an extra day of service that I don't want, which hardly seems fair. Is there a process to deal with this? Thanks.
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Steve Johnson
(@JoddyLoo) reported
@SkyHelpTeam Tried all that and pressed the reset on the router as suggested..but with no landline connection obviously I’m not going to get a connection to my router either..I don’t have a separate line for both..their has to be a problem between the hub in my village to my house surely..
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steve
(@steveking119) reported
@SkySports Spectacular? What’s spectacular about a professional boxer beating the crap out of a clown?
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Ambience Flow
(@AmbienceFlow) reported
@SkyHelpTeam I have?! Umpteen times!!! But when i call your recorded fob off says ‘we’re having an issue’. And i get it SO AM I!!! but just tell is what the issue is?! I work from home and need to be online!!!!
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❀ shriiines ❀
(@shriiines) reported
So ma internets not working so canny stream and when I try to contact @SkyHelpTeam about it to sort it the call just cuts out honestly class xoxoxoxoxk
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Luna88
(@Luna8839006902) reported
@pinklippy @SkyHelpTeam Outrageous I assume we will be getting a refund for loss of earnings/service? @SkyHelpTeam
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🐲👮 ᔕ𝓾𝐬ⒶＮ 💎🎀
(@SueDianeHall1) reported
@SkyHelpTeam sky can you help me I want to unlock a blocked phone please