Sky Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 19: Problems at Sky
Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Farnham, Hook, Farnborough, Basingstoke, Bordon, Haslemere and Fleet.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Internet | |
| Hook |
Internet | |
| Farnborough |
Internet | |
| Basingstoke |
TV | |
| Basingstoke |
Wi-fi | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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Denise Gover
(@Denwazza) reported
from
Alton, England
@Lewis47234913 @SkyHelpTeam Don’t bother. I’m 7-8 weeks in waiting for super fast broadband and we’ve had no internet in all that time. Customer service keep telling me it’s open reach but no one is connecting us. 5 children, (3 school age) and 1 adult working at home and no internet at all.
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Paul Inkster
(@InksterPaul) reported
from
Aldershot, England
@SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’ve just had to spend £33 on extra data for kids phones to do homework due to constant broadband dropping due to outages. This is week three!!! Thanks Sky, maybe you should be shouting at BT open reach to fix the problem so we can work at home #frustrated
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my broadband is done - is there an issue?
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Coral Westlake
(@Coral73) reported
from
Farnborough, England
@SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Nina Lambkin
(@NinaL1976) reported
from
Easebourne, England
@SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my internet is down - can you help?
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Matthew Ripton
(@matthew_ripton) reported
from
Basingstoke, England
@SkyHelpTeam I’m speaking with sky technical most days, they cannot tell me when it will be fixed. However after one month of broken broadband I can leave my contract with sky. That’s really not helpful ! I expect the service fixed.
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Brighty68 ⚽⚫⚪⚽
(@BrightLouise) reported
from
Aldershot, England
Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Duane
(@drdeat) reported
@SkySports what idiot decided to have Lee hendry as a commentator !, talks so much **** and bores you to sleep 😴 !
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Tina Smithson
(@SmithsonTina) reported
@SkyHelpTeam why is it so difficult to get your customer services email address, can someone please tell me what it is , thank you
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Bazza C of BWFC
(@BCofBWFC) reported
I’m just thankful Gary Weaver didn’t comment on that match. Every cloud. Worst there is. #bwfc @SkySports
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JBetts73
(@JBetts73) reported
@SkyHelpTeam hi, I'm trying to view my products in the app but always get the "oh no, there seems to be a problem" message, I'd like to add to my package but can't at the minute. Any idea what's going on?
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Phil Rogers
(@PhilRogers81) reported
@thespursweb @SkySports This is why Conte is a horrible fit for the club under ENIC. Two philosophies at complete odds with each other. If ENIC are staying (and let’s face it, they are) then we at least need some transparency from them.
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Matt
(@Missives0fASub) reported
from
Romford, England
@saintly67 @SkyHelpTeam Save yourself the call. Hold down the small reset button on the back of your router until the lights on the front go off. Then go back to your Q box and reconnect. Your other devices won’t need reconnecting.
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The Year of Me 🪬
(@iamshakeena) reported
LOL @SkyUK @SkyHelpTeam how is the broadband down AGAIN? You lot actually take your customers for mugs. What am I paying monthly for? Because it sure ain’t the service. SORT IT OUT! I’m tryna play Warzone with my friends kmt
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Andy C #FBPE
(@AndyRFCCharman) reported
from
Reading, England
F*ck you @SkySports if it was you that insisted play resumed whilst an emergency taking place in the crowd. There’s far more important things than your mercenary schedule. #readingfc #SwanseaCity
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CMMGK
(@MaungCameron) reported
@SkySports Was there for this. Even the home support were laughing!
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matt Rawlinson⭐⭐⭐⭐⭐⭐
(@mat1974) reported
@SkyHelpTeam made a complaint and not heard anything back, terrible service