Sky

Sky Outage Report in Alton, Hampshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Alton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Alton, Hampshire, England 03/21/2026 16:45

March 21: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Alton, Hampshire, England

The most recent Sky outage reports came from the following cities: Basingstoke, Fleet, Aldershot and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomBasingstoke Wi-fi
United KingdomBasingstoke Wi-fi
United KingdomFleet Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Internet
United KingdomBasingstoke Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Alton, England

Latest outage, problems and issue reports in Alton and nearby locations:

  • ohheeyitshollie Hollie ✨ (@ohheeyitshollie) reported from Alton, England

    @Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.

  • Varcs Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • AfroChuck87 Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃* (@AfroChuck87) reported from Basingstoke, England

    . @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile

  • NinaL1976 Nina Lambkin (@NinaL1976) reported from Easebourne, England

    @SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡

  • TheTomothy Tom Hogan (@TheTomothy) reported from Basingstoke, England

    @virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?

  • robsonsmith_ robson smith (@robsonsmith_) reported from Basingstoke, England

    @SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?

  • gbr_noah nick hurst (@gbr_noah) reported from Steep, England

    @SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.

  • MattBaileyUK Matt Bailey (@MattBaileyUK) reported from Old Basing and Lychpit, England

    @SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.

  • ediveswara Ed Ives-Wara CMgr MCMI (@ediveswara) reported from South Warnborough, England

    @SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam

  • joelrobison_ Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

  • TheHutchenator Kate Hutchings (@TheHutchenator) reported from Liphook, England

    @SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • Coral73 Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • angryatcoop Sam (@angryatcoop) reported from Basingstoke, England

    @SkyHelpTeam This hasn’t helped at all my problem is not even an option.

  • gbr_noah nick hurst (@gbr_noah) reported from Steep, England

    @SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered

  • gbr_noah nick hurst (@gbr_noah) reported from Steep, England

    @skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DannyBrooker5 D.B (@DannyBrooker5) reported

    @MichaelBensonn @SkySports Getting stupid now….

  • KA281183 Bluebitlon ⭐️ ⭐️ (@KA281183) reported

    @Sw3Romeo @AbsoluteChelsea @SkySports Thankfully you’ll never be anywhere near Stamford Bridge to express any views👊🏻

  • Rasul62011141 Rasul Abdul-Aziz (@Rasul62011141) reported

    @Floyd20051 @MichaelBensonn @SkySports You've just got to treat it for what it is & thays exhibition match ups se as Jake Paul's doing seems to be paying well

  • coll1gan1888 Ian (@coll1gan1888) reported

    @SkyUK @SkyHelpTeam hi my Internet has suddenly dropped and the self fix isn't doing anything? #skybroadband

  • Gary_Cookson Gary Cookson (@Gary_Cookson) reported

    @SkyHelpTeam hi, I had temporary but serious internet problems for a short while this morning. Sorted now but is there any way of working out if there was a service interruption or if the problem was at my end please?

  • Jac_the_Tripper Jac_the_Tripper (@Jac_the_Tripper) reported

    @SkyHelpTeam Is there an issue in the Stafford area? My broadband and TV box aren’t working, nor is my Sky Mobile 4G so I can’t do the help thing. This is the second time in 24 hours and I need it for work 😡

  • twillerton Terry Willerton (@twillerton) reported

    @SkyHelpTeam Thanks Becca, mixed messages, website says all working and no problems, phone line says issues at exchange. Don't want to book engineer, as it may not need a visit

  • twillerton Terry Willerton (@twillerton) reported

    @SkyHelpTeam Hi guys, can you look into how long our Internet will be down for, went off early hours. When I ring I just get a message say there is a problem at the exchange.

  • Zachary__reeder zachary f reeder (@Zachary__reeder) reported

    @SkyHelpTeam No thanks I'm just going to cancel . Assuming that if you can't fix your problems in 3 years it isn't happening . And from reading the tweets you guys reply too I'm not the only one :S agh well just another customer lost hey .

  • hanlucyel Hannah (@hanlucyel) reported

    @SkyUK No idea why you’re charging me for an account I no longer have - you are chasing me for money and I’ve already notified you multiple times I have switched providers!! When I try and call customer service they just ask for card details, can’t get through to a human. A joke