Sky Outage Report in Alton, Hampshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Petersfield, Farnborough, Basingstoke, Aldershot and Farnham.
| City | Problem Type | Report Time |
|---|---|---|
 Petersfield |
TV | |
| Farnborough |
Internet | |
| Basingstoke |
TV | |
| Aldershot |
Internet | |
| Basingstoke |
Internet | |
| Farnham |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam So, here I am with my Internet still not working properly almost 2 weeks after I first reported the issue. It’s a ridiculous state of affairs and I’ve wasted so much time sitting on the phone waiting to get through to your help centre.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Danny Rivers
(@DannyRivers3) reported
from
Basingstoke, England
@SkyUK your internet is the ******* worse, lost count the times I’ve had issues with this and your troubleshoot is to reset the internet etc, it doesn’t ******* work, new router same ****. Shouldn’t be on 5mb for the majority of every day.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I must call about once/twice a day since 22 June when my internet went down. I called three times on Friday to be told they can’t contact @OpenreachHelp via the phone so couldn’t pin them down about when my internet will be properly fixed. It’s just absolutely disgraceful
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Another day. And still no resolution of my faulty internet connection. @OpenreachHelp @SkyHelpTeam that’s three weeks on Monday...
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam Engineer can’t fix it properly. Said he’d come back on Monday didn’t show up. All week long I’m calling you to be told that you’re trying to get in touch with OR. I called on Friday, was told again there was no way of getting in touch with them as their call centres were closed
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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stevenorth
(@SteveNorth78) reported
from
Basingstoke, England
@SkyHelpTeam got a multi room box being delivered today, is that the reason for having no Wi-Fi or is there an issue with it
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
And yet - as I keep saying repeatedly to @OpenreachHelp - @SkyHelpTeam cannot get in touch with them to find out WTF is going on because all their contact centres are closed. Meanwhile I’m stuck here waiting for nearly two weeks for a working internet connection.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam You guys don’t seem to be reading my tweets and DMs. I reported it on 22 June. Was told 48 hours tops as I was a superfast BB customer. All week was told it was being worked on. Engineer arrived last Saturday (first time he’d been briefed) Couldn’t fix it properly.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Simm Minogue
(@simm_minogue) reported
from
Whitehill, England
@SkyHelpTeam Really poor signal over last few weeks in GU35. Weather hasn’t been terrible and should get a really quick WiFi backup to stop this happening. Whats going on?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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kate
(@kxteh_) reported
@SkyHelpTeam No one we have spoken to has so much as offered a dongle to bridge the gap, which would seem to be the logical thing to do. We are furious at the service. No mention of compensation either given we're paying for a service we're not receiving. Sort it out (4/4)
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FlareBlitzed🎙
(@FlareBlitzed) reported
Hello @SkyHelpTeam, Sky Broadband in my area the Internet is down at the moment & there are so many other users recently also reporting their Internet being down. Is there a regional or countrywide issue with Sky Broadbandcat at this point in time in cities in the SE of UK? 🤔
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Andy Wells
(@MrAndyboy) reported
@Teresab1977 @SkyHelpTeam I’d just cancel and cut off your direct debit then. They should be sending you a new router for free or sending an engineer round
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Aamir 🏳️🌈 | BLM
(@KhalKhan_) reported
@SkyHelpTeam Hey, is there an issue with the internet service at the moment? It was fine but now it's not. Has been like this for over an hour now. Done the troubleshooting, etc. Devices don't connect at all.
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ᛒᛟᛒ ᛏᚨᚤᛚᛟᚱ
(@bobtaylor66) reported
@SkyHelpTeam you seem to have a significant broadband outage and the self test pages are unavailable. Please give a sensible update on status and not sending a troubleshooting url. It’s not helpful.
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FIONA SHAW Ⓥ 🇵🇸 #BDS #chronicillness #pwME
(@FALCON678) reported
from
Norwich, England
@SkyHelpTeam hi my broadband is down again. Can you please let me know what is going on.
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Steve Cheal
(@stevecheal) reported
@mjwalker @SkyHelpTeam Same problem for me in Chigwell
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kate
(@kxteh_) reported
@SkyHelpTeam To expect us to be without broadband for this length of time is absurd given the issue was first raised months ago and little help has been offered. We are working/taking exams from home and reliant on the internet as such (3/x)
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aimee
(@adoreudream) reported
@SkyHelpTeam hi there our sky box went off and tripped our electricity. is there any issues with this happening right now??
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Adam Sturman
(@Sturms_91) reported
@FlareBlitzed @SkyHelpTeam Same problem in Long Stratton, Norfolk