Sky Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Basingstoke, Fleet, Aldershot and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Basingstoke |
Wi-fi | |
| Basingstoke |
Wi-fi | |
| Fleet |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Internet | |
| Basingstoke |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Hollie ✨
(@ohheeyitshollie) reported
from
Alton, England
@Neddrs @SkyHelpTeam @Ofcom See, I've been with sky for 12 years and had maybe three outages in that time. I get that we're in less than ideal situations, and that it takes a while to get to the bottom of it. But the lack of communication is where they severely let customers down. Especially right now!
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam can we have an update on the broadband issues in gu35 area
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam I have been on the phone for an hour. It doesn't work and they have called an engineer for tomorrow. Not happy. 24 hours no work and no home schooling possible.
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Paul Varcoe
(@Varcs) reported
from
Odiham, England
@SkyHelpTeam hi team, my Sky tv box has its light on but I can see nothing on screen. Is there any problems in the RG29 1EB area? Thanks.
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Dan 🇪🇺 #TitanUp *SOBER 3 WEEKS😃*
(@AfroChuck87) reported
from
Basingstoke, England
. @SkyHelpTeam Please help, I would like to upgrade my sky package and sign up to sky Mobile
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Nina Lambkin
(@NinaL1976) reported
from
Easebourne, England
@SkyUK why am I paying a fortune each month for a service that freezes, pixelates and jumps! Cant watch a whole program and Can’t get through to a human, totally awful service! 😡
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Tom Hogan
(@TheTomothy) reported
from
Basingstoke, England
@virginmedia better have a good explanation for this but likely this will never be answered and all my years of bills and loyalty mean absolutely sod all. @bt_uk and @SkyHelpTeam Any good deals on broadband? And can you promise you wont vandalise my home & connection randomly?
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robson smith
(@robsonsmith_) reported
from
Basingstoke, England
@SkyHelpTeam @SkyHelpTeam Is there a post investigation report for this incident and can we claim compensation for those affected?
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam The problem is that both mini boxes freeze and/or go mute for seconds or minutes when first switched on. Sometimes it lasts 10 mins. Occasionally it lasts over an hour.
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Matt Bailey
(@MattBaileyUK) reported
from
Old Basing and Lychpit, England
@SkyHelpTeam Broadband has been out since midnight, Sky checking tool says there's an outage in our area, but has no details - is there any way to see more (maybe an ETA)? Earlier the general service status said there was a problem but that seems to have cleared up.
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Ed Ives-Wara CMgr MCMI
(@ediveswara) reported
from
South Warnborough, England
@SkyHelpTeam This has been happening all day saying cannot connect to server. What’s the eta on a fix. #sky #skyhelpteam @SkyHelpTeam
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
@SkySports Poor decision that
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Coral Westlake
(@Coral73) reported
from
Farnborough, England
@SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?
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Sam
(@angryatcoop) reported
from
Basingstoke, England
@SkyHelpTeam This hasn’t helped at all my problem is not even an option.
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nick hurst
(@gbr_noah) reported
from
Steep, England
@SkyHelpTeam I have lost count of the number of times we have reset main box, mini boxes or the hub. We are@paying for a service that is not being delivered
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nick hurst
(@gbr_noah) reported
from
Steep, England
@skyuk. This service really sucks. Internet failure at 15.55. Called the support line who said there’s no problem on the line. Engineer booked for Thurs pm. Turns out there’s an outage across the whole area. Why did your support desk not know this?
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ron ruttle
(@RonRuttle) reported
from
Lindford, England
@SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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D.B
(@DannyBrooker5) reported
@MichaelBensonn @SkySports Getting stupid now….
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Bluebitlon ⭐️ ⭐️
(@KA281183) reported
@Sw3Romeo @AbsoluteChelsea @SkySports Thankfully you’ll never be anywhere near Stamford Bridge to express any views👊🏻
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Rasul Abdul-Aziz
(@Rasul62011141) reported
@Floyd20051 @MichaelBensonn @SkySports You've just got to treat it for what it is & thays exhibition match ups se as Jake Paul's doing seems to be paying well
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Ian
(@coll1gan1888) reported
@SkyUK @SkyHelpTeam hi my Internet has suddenly dropped and the self fix isn't doing anything? #skybroadband
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Gary Cookson
(@Gary_Cookson) reported
@SkyHelpTeam hi, I had temporary but serious internet problems for a short while this morning. Sorted now but is there any way of working out if there was a service interruption or if the problem was at my end please?
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Jac_the_Tripper
(@Jac_the_Tripper) reported
@SkyHelpTeam Is there an issue in the Stafford area? My broadband and TV box aren’t working, nor is my Sky Mobile 4G so I can’t do the help thing. This is the second time in 24 hours and I need it for work 😡
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Terry Willerton
(@twillerton) reported
@SkyHelpTeam Thanks Becca, mixed messages, website says all working and no problems, phone line says issues at exchange. Don't want to book engineer, as it may not need a visit
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Terry Willerton
(@twillerton) reported
@SkyHelpTeam Hi guys, can you look into how long our Internet will be down for, went off early hours. When I ring I just get a message say there is a problem at the exchange.
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zachary f reeder
(@Zachary__reeder) reported
@SkyHelpTeam No thanks I'm just going to cancel . Assuming that if you can't fix your problems in 3 years it isn't happening . And from reading the tweets you guys reply too I'm not the only one :S agh well just another customer lost hey .
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Hannah
(@hanlucyel) reported
@SkyUK No idea why you’re charging me for an account I no longer have - you are chasing me for money and I’ve already notified you multiple times I have switched providers!! When I try and call customer service they just ask for card details, can’t get through to a human. A joke