Sky Outage Report in Alton, Hampshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Aldershot, Basingstoke, Farnborough and Alton.
| City | Problem Type | Report Time |
|---|---|---|
 Aldershot |
Internet | |
| Basingstoke |
Internet | |
| Farnborough |
Phone | |
| Alton |
Internet | |
| Aldershot |
Internet | |
| Alton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼
(@Tennantbabe1) reported
from
Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Paul D Fatchett
(@PDF53) reported
from
Aldershot, England
@SkySports Poor love....
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UpTheConbon
(@connoreccott9) reported
from
Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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Pilot_Paul 🇪🇸
(@pilot_paul) reported
from
Basingstoke, England
@CaronMacpherson @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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PSE Strategic Consultants Jamie Knight
(@JamieNite66) reported
from
Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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SeeTarno12 #StaySafeStayHome
(@SeeTarno12) reported
from
Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
-
iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Gina Hough
(@hough_and_stuff) reported
from
New Alresford, England
@SkyHelpTeam you’ve sent me an incorrect and very stressful email at a time when I have no way to contact you to sort it out. Poor form.
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JAMES 😇
(@JHG1973) reported
from
Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan Mufc 🇮🇪
(@aohara42) reported
@SkyUK My monthly bill is now at €173 a month, not for much longer time to cancel absolute rip off
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Man City Report
(@cityreport_) reported
Harry Kane: "It doesn't really bother me about the outside noise. When I'm here I'm with the boys, I try to help the boys, be a leader in the team. I feel like I've got enough on my plate to worry about anything outside of England." [via @SkySports]
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Paul Jackson
(@broadbrightlens) reported
@SkyHelpTeam any update on the major outage in TN39 affecting over 1000 people? - had no service since yesterday morning and need the internet for my disabled daughter to access. Also mobile phone signal dropped off considerably so not enough bars to even use that
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Rhiann Johns
(@serenebutterfly) reported
@SkyHelpTeam Thank you for your reply. I have tried everything on the list, including resetting the hard drive but getting the message that there is no hard disk. There is a problem with your hard disk drive
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Rijul Gupta
(@GuptaRij) reported
@lucas_m2k21 @SkySports So if you do a **** job and people start saying that your children should die and your wife should die that would be correct since you are pathetic at your job. Stop supporting online abuse. He may be a **** player but no one deserves that sort of abuse.
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Fletcher Christian
(@Fletche66548494) reported
@SkySports Missing Salazar’s help
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Rijul Gupta
(@GuptaRij) reported
@SkySports Seriously don't understand why people turn criticism into abuse. Criticise his performance. Say he is a **** player all of that is still fine but wishing someone's child dies. That's inhuman. No player deserves such an abuse.
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James McCormick
(@JamesMc89910504) reported
@SkyHelpTeam RH6 9LU. It is day 10 out of 14 without internet. I am unable to work from home, my kids can’t do their homework, my landline doesn’t work, I am unable to watch Netflix, Amazon TV, Disney+ & my doorbell/home security is not working. When can we expect it to be fixed?
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Tommy Hewson
(@thomashewson) reported
@SkySports Was it his fault I don’t think he could help it slippy floor maybe not gripping enough too much wheel spin poor bottas
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Harry Crossland
(@Hxland15) reported
@England_RL @SkySports Good game but bad for England ahahaha