Sky Outage Report in Alton, Hampshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Alton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Alton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 23: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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Wi-fi (14%)
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TV (14%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Alton, Hampshire, England
The most recent Sky outage reports came from the following cities: Midhurst, Aldershot, Farnborough, Basingstoke and Alton.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
TV | ||
Phone | ||
TV | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Alton, England
Latest outage, problems and issue reports in Alton and nearby locations:
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@o2businessuk why is my signal non existent in SO24 and how can you help me?? Recent @SkyUK internet problems have highlighted to me how woeful it is. Will I have to change providers?
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PSE Strategic Consultants Jamie Knight (@JamieNite66) reported from Alton, England
@SkySports Lol, I can just imagine it the arguments about poor delivery into the box and lack of concentration.
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JAMES 😇 (@JHG1973) reported from Four Marks, England
@SkyUK Please can I cancel my subscription without having to wait for an hour just to talk to someone to say I'd like to cancel my subscription. It's not that I haven't enjoyed our partnership, it's just I have an @freesat_tv box now and don't use you enough for value. Thanks.
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England
@Alex051181 @SkySports 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
My internet has been down since Monday due to an external connection fault. I am a superfast broadband user so was told by @SkyUK that I was entitled to a 24 hour turnaround on an engineer fixing this. Still no internet and today I’m told it could be more then 48 hours.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
So, tell me @OpenreachHelp - where is the engineer who promised he’d be back on Monday to complete the fix on my internet issue. And then switched to Thursday. And still not done? @SkyHelpTeam apparently can’t call your contact centre as it’s closed.
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Pilot_Paul 🇪🇸 (@pilot_paul) reported from Basingstoke, England
@jilljennings79 @skytv @SkyHelpTeam 0800 1512747 is best number to try, it's automated no queues, say cancel sky sports then let's you pause it, only takes about a minute
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@AngloDane70 @OpenreachHelp was meant to finish the job on Monday. I was told they’d be here that morning. They weren’t. @SkyHelpTeam told me it was going to be today. Still not done. 11 days after reporting the problem.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@AliRVowles @bbcrb @SkyHelpTeam The engineer turned up today. Still can’t fix it completely as the box is on a main road so he needs back up. Coming back on Monday. But this is the FIRST time he’s worked on the issue which I reported on Monday. I’ve been fobbed off all week! Told they were trying to fix it!
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Paul D Fatchett (@PDF53) reported from Aldershot, England
@SkySports Poor love....
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𝓢𝓪𝓶𝓝𝓓𝓮𝓪𝓷78 👋🧼 (@Tennantbabe1) reported from Bordon, England
@SkyUK @SkyHelpTeam Broadband was iffy at best yesterday but today it has been up and down (mostly down🤬) ALL DAY!! 😭It is evident I am not the only one. Many rely on internet access to actually work from home in these times.... #skybroadband
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SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England
PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
This is obviously affecting my business and apparently @SkyUK has had no notification from @OpenreachHelp that an engineer is on the case. I know times are tricky but be honest in the first place about the fix time.
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UpTheConbon (@connoreccott9) reported from Basingstoke, England
@SkyHelpTeam sky q mini box no satellite signal. It’s connected to sky q box and network connection! Please help
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
Still no internet. Off since Monday. Hugely adverse effect on my business. @SkyHelpTeam palming the blame off on @OpenreachHelp and apparently not able to tell me when it will be fixed or why it’s taking so long. I’d never get away with such appalling service with my clients.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@OpenreachHelp Have you seen my (increasingly desperate) questions today?? With your call centres closed my provider @SkyHelpTeam has no way of contacting you in order to help me.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@SkyHelpTeam I’ve just spent 30 minutes on the phone to the help team. Nothing they can do as @OpenreachHelp aren’t taking calls from them so they can’t find out when the engineer intends to finally show up. Absolutely ridiculous situation. Stalemate.
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@OpenreachHelp @SkyHelpTeam perhaps you can help. In keep getting cut off on the phone as my internet is faulty. #catch22
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Gina Hough (@hough_and_stuff) reported from New Alresford, England
@SkyHelpTeam you’ve sent me an incorrect and very stressful email at a time when I have no way to contact you to sort it out. Poor form.
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iansmith (@liphooksmudger) reported from Liphook, England
@SkyHelpTeam hi Sky, my Internet and phone went down last Thursday and after eventually getting though to you by phone it was discovered there was a problem that Openreach needed to fix. Sky logged a job and by Saturday my internet was back but I’m still without a phone service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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THE CHAMPIONS (@MentalityGiants) reported
@SkySportsPL @SkySports Utterly ridiculous bias. Foreign players don’t get away with this and it’s definitely never described as “cute” if it’s Martial, Salah, Mane, Fernandes, Mahrez, Pepe
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Gareth McCarter 💙 (@g2mcc) reported
@Ja5onR @SkySportsPL @SkySports Salah goes down without being even touched ffs
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Michael Donnelly (@Doneli) reported
@SkySportsPL @SkySports Everyone finds a reason to go down in the box. I don't care about that. I'm more concerned about Kane going unpunished for absolutely running through a defenseless Gabriel last week or stepping under literally anyone in the air who is challenging for the ball.
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joe lewis (@jlews87) reported
@A_Seeks87 @SkySportsPL @SkySports Think them not giving a penalty to foden the other day shows exactly where the refs are at.. If he goes down, screams and rolls around he 100% gets the decision. Players know cheating gets rewarded and being honest doesn't so of course they'll cheat
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RoB Hewitt (the guy 2 metres away) (@dertydersh) reported
@SkySportsPL @SkySports @GNev2 - cute? Say it as it is. You speak up on issues, speak up on this. He’s a cheating bastard.
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Jill Lewis (@jilllewis33) reported
@pokeefe1 @SkySportsPL @SkySports That's Sanchez defending and all Neville goes on about for the rest of the game would be poor his poor play.
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Nick G (@goodey1979) reported
@SkySportsPL @SkySports Why is anyone surprised anymore? He’s a ***** cheating prick. We all know it, the pundits know it, the refs know it, BUT he’s England captain, so they won’t do ****!
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Matt Boxell (@MattyBoccer) reported
@pokeefe1 @SkySportsPL @SkySports It's awful defending. If Aurier or Doherty do that, we're all going off our heads. Ridiculous challenge. Stonewall pen.
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joe lewis (@jlews87) reported
@A_Seeks87 @SkySportsPL @SkySports I think there's an element of that but rashford and have both done similar throughout the season and got the decision.. Grealish is another who often starfishes looking for contact, genuinely think the problem is the refs aren't good enough to spot the difference
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Ruth **** (@ruthdk87) reported
@skytv @SkyUK when are you reviewing Covid policy to be able to install and enter homes? We ordered in Dec and still no service alot arranged for 2nd April. Other providers are entering with current gov guidance...