Sky Outage in Aldershot, Hampshire, England

@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

No internet ... @SkyUK down all day ....

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

@SkyHelpTeam no phone line, completely dead, any issues in my area

Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

@chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

@SkyUK such bad service from Sky,recently moved from virgin and will now be going back to virgin! After being reassure someone would call me to arrange an engineer no one has bothered

@SkySports @LUFC I don't see the problem after all he's trying to get promotion

@SkyHelpTeam it seems unfair to couples who only have one TV not to be able to watch Sky Sport in ultra HD even if you have a Sky Q box. I don’t mind paying extra, but not on multibox I would never use!

@SkyHelpTeam hi, I can’t access internet or now my sky tv. I have spoken to one of your representatives and he said external issue and could take between 3-5 days to fix. Will I get confirmation that an engineer is looking at this and I assume I will be discounted for my bill as

@SkyUK so how much do you pay the so called celebs to promote Skyvip, just get a member of staff to do it, that really shows scincerity and use the money to give to your customers.... strange how I have never seen a reply from Sky, shows you just how wrong they are...

@SkyHelpTeam Race to Dubai Thursday morning, coverage was rubbish. Signal breaking up, audio breaking up terrible service

@SkyUK I am not sure who is looking after the golf coverage, audio breaking down, image breaking down, messages of video alarm online... come on guys get it right

@SkyUK you are really hacking me off with this skyvip thing, been with you 15 years plus never got anything, would be surprised if anyone has, another con ......

Absolutely terrible service from @SkyUK tried watching a film tonight on sky q and it constantly says waiting for more to download 😡 cannot believe that I pay for the service as well as the additional money for the film 😩🤬 so disappointed wouldn’t get this with virgin

Don’t think I’ve even seen anything as embarrassing as @SkySports NFL Show replaying fans at home celebrating a touch down ‘as if live’ when they’ve clearly wound it back, pressed record on their phones and celebrated as if it had just happened 🤔🙄🙄.... #nfl 🏈🏈

@SkyHelpTeam pretty unimpressed that a problem with my sky tv freezing and generally not able to watch tv is going to take over 3 weeks for an engineer to attend

@TheAshPhillips @SkyUK @virginmedia 100% their terrible UX is the reason I stopped using Virgin 8 years ago. Not surprised it’s so poor. So crazy that a company like that wouldn’t take UX and design seriously.

@SkyUK once a great company now gone down the drain. You tried to connect me for two months but it seems to difficult, failed appointments.

@SkyHelpTeam I am no longer a customer and have no interest in returning (moved to BT). How can I stop your retention team from calling me several times a day?

@SkyHelpTeam you are a disgrace of a company. Missed 3 key rounds of @anthonyfjoshua fight because your stream went down. Have pictorial evidence and being offered no refund.

@SkyHelpTeam Hi, please can u help me move from TalkTalk? I have an old AOL email set up that I want to keep so can I retain this set up including all my files and move my phone, TV and broadband to you?

@SkyUK It would help if you could allow customers who wish to cancel a package, to just do that instead of keeping ppl on the phone & feeding us pointless jargon.

Hello @SkyUK. Come at me. I’ve had enough of @Virgin and it’s another week before they fix the broadband. Shoddy company. Useless call centre. What deals do you have for new customers @SkyUK ?

Our experience of @SkyUK customer service is appalling. A example of how not to do it. I feel your #pain try using an ex-employee (there are plenty of them) or a moonlighter who care about #CustomerService unlike Sky - it may cost you, but soooo worth it.

Typical #SkyQ silver box reboots itself now no signal and no picture on any box and a 6 day wait for a Sky Engineer. #WasteOfMoney @SkyHelpTeam

@SkyHelpTeam good morning. I am having major internet problems this morning. I can’t get anything connected

Why does the @SkySports presenter keep saying “@ManCity have dropped points ALREADY after only dropping points once in 20 games last year”. Last year we dropped points in game2. Idiot.

@SkyUK way to go. Switched back to you guys from @virginmedia and you have just cancelled my installation half way into the day it was meant to take place. Awesome. Think I’m going to cancel my contract before it begins.

@Carra23 how the fuck are u still on tv spitting at a kid ,ur a dirty orrible cunt fuck off cant believe @SkySports had u back if it was one of us we be doing a stretch scum bag

Dear @SkySports, either make Jamie Redknapp part of the commentary team, or throw him down a well. The latter would be preferable.

@SkyHelpTeam hi my internet is only 1 meg this cant be right please help

@SkyUK hi my sky internet is only 1 meg i cant do anything please help

@SkyHelpTeam Its alright I've already now put in a formal complaint and spoken at length to the retention teams as I'm still in my cooling off period and nearly 48 hrs for a response isn't great

@SkyHelpTeam I have spent the last 26 hours tweeting you waiting for support for my issue. Why is it being completely ignored? Is this a view of things to come from sky?

@SkyHelpTeam 5 hours ago i tweeted this Support Received = PENDING

@SkyUK seriously I spend over £2000 a year as a customer & the service is so CRAP - WiFi is like dial up. Why oh why? Hellllpppp

@SkyHelpTeam hi, our sky is saying signal is down? We’ve unplugged and restarted twice, no joy so far?

@SkyUK have the indecency to charge a gut wrenching £170 for a customer service phone call to unsuccessfully fix a sky box I couldn't use. We explicitly asked if the phone call would charge. #consumeradvice please? @MoneySavingExp #help #consumerguidance

@SkyHelpTeam Cancellations. Was told the conversation would be continued today but I heard nothing...what an awful system!

@SkyHelpTeam your new “relaxed” online chat is terrible. Took 25 mins for me to be told that the guy is ending his shift and we can talk tomorrow at midday instead. I connected 45 mins before your closing time!

@SkyHelpTeam Hi my postcode is GU212ND and I am having bad interference on BBC 1 HD and BBC 2 HD channels only is this caused by the heat if so how can it be sorted. My phone is 07889942879 thanks Laura

@SkyHelpTeam This is saying no service for my area which was first reported at 11am, how can I find out what time it’s likely to be back on as it doesn’t say on this page

@donkopleone @SkyFootball @SkySports @ahardyz I haven't seen that incident so can't comment but I know keepers are trained to, and within their rights to jump for a claim a high ball in the box with one knee up.

When you pay double to virgin media and your internet sucks! should have gone with @SkyUK 🙄🙄🙄

@SkyHelpTeam Password re set. Back in. Not sure if this is your end issue or mine.

@SkyHelpTeam Hi. I have yes, and re started my phone. It happens every time I try and sign in. Says i'm not connected to a network even though I have internet and wifi all working ok. I always have to re set my password to gain access (password is correct and saved by apple)

@SkyUK I've have no dial tone on my landline all morning. Tried contacting you on a 25ppm number, and been told that there's a 10 minute wait. A relative called on my behalf, and they were told to use the live chat option, but Sky do not offer this service any more.

I will always support @NUFC but this is the final straw. Not another penny of my money will go to Mike Ashley That means no more tickets, shirts, merch or even adding to viewing figures for @SkySports @premierleague are allowing asset stripping & it's scandalous! #bbcfootball

@SkyHelpTeam your customer service assistant at the kiosk in Ocean Terminal Edinburgh has the most disgraceful language!! No one should have to hear her swearing and shouting on a Monday afternoon. Completely foul and disgusting.

@virginmedia Yet again fob off with it wasn’t us .. well I can assure you it wasn’t me !! And I’m paying you money for this service. Well I won’t be anymore. @SkyUK would never do this

@SkyFootball @SkySports Game’s officially gone!! VAR is making referees panic & give decisions they normally wouldn’t, plus contact between players always looks worse in slow-motion! You might as well make the game non-contact NOW!!