Sky Outage Report in Guildford, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Farnborough, Fleet, Horsham, Cranleigh, Surbiton, Weybridge, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Neil Hill
(@PIledriver63) reported
from
Camberley, England
@johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .
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Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonny
(@jonnyzealander) reported
@aroundthehouses @SkyUK It’s a total shambles. Honestly! They charge an arm and a leg, then charge you for engineers etc, who still don’t solve the problem! They keep blaming BT in our house... lmao. Our sky q and sky q mini box are meant to boost our WiFi too... they bloody well don’t! It’s pathetic.
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James
(@_james_loftus_) reported
@SkyHelpTeam have DM’ed you regarding broadband issues and issues with your checker system... Given the number of people with the same probably I can only assume you’re having issues?
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Nick Harris
(@mrnickharris) reported
@SkyHelpTeam Hi, having intermittent problems (drop outs) with broadband all day and now unable to connect for more than 30 seconds is there a known issue in MK45 area? Sky Broadband checker through app doesn’t work.
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steve folkard
(@SteveFolkard) reported
@SkyHelpTeam Service cutting in and out in PE11 Lincolnshire at 6pm.
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Mia Hannah
(@itsmiahannahh) reported
@SkyHelpTeam have been continuously let down and disappointed with Sky. My broadband has been cutting in and out all day. This is a regular problem. My landline has been down for most of this year, had to pay for several microfilters And still have no phone. What am I paying for?
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My name is Steven
(@sangelobat) reported
@SkyHelpTeam Are there issues in OX26 with sky broadband
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Stuart Batchelar
(@StuartBatchelar) reported
@SkyHelpTeam is there a number to call. Im having major issues with my broadband. The WiFi connection keeps dropping on all my devices.
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Neil Oglesbee
(@nogsnogshd) reported
@SkyHelpTeam any known issues with broadband in PE10 postcode?
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Helen Colley
(@HelenColley) reported
@SkyHelpTeam Why don’t you admit you’ve got a national problem? Nearly 2,700 outages reported in last 55 mins. And your website help page isn’t working. Stop treating your customers like idiots. Tell us when it is going to be fixed.
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Bakerboy
(@TyBaker1965) reported
@SkyHelpTeam hi there seems to be a problem with the internet in eggbuckland area of Plymouth. I currently have been on the phone for 33 minutes to no avail, can please advise me please