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Sky

Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 7 days ago
Guildford Internet 8 days ago
Aldershot Wi-fi 11 days ago
Woking TV 12 days ago
Guildford Wi-fi 14 days ago
Woking TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Worst PL defender of all times #SHUMUN #football #PremierLeague #SkySports

  • illustrastion_d
    Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

  • blueskies_me
    ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • MaMaDolson
    Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • TimboBagginses
    Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • DarrenJoey
    darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Sandhurst, England

    @SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • Steve_Guildford
    Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • BenJimmison
    Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • NickSmedley48
    Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • lillosays
    Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TitsLiz
    Liz trusses tits (@TitsLiz) reported

    @SkyHelpTeam How do I file a complaint ?

  • Dane4Blue
    BlueDane (@Dane4Blue) reported

    @Everton_Extra @SkySports Not exactly Everton's most pressing issues just now. Lazy journalism!UTFT💙

  • Dirkblack
    Dirkblack (@Dirkblack) reported

    Can anyone tell me where I can get a FULL CHOICE of what’s on #Peacock. #Skytv just seems to have a tiny section. You offer it proudly as part of Sky and then you don’t bother to give us the choice. I’ve just checked and there are 61 shows. Mostly awful. @SkyHelpTeam @peacock.

  • RonReg0807
    RonReg0807 (@RonReg0807) reported

    @SkyHelpTeam why don't you have an option to downgrade online? It would save so much hassle. I won't take trials in future as it takes too long to cancel them as I have to phone you!!

  • J_Brown19
    John Brown (@J_Brown19) reported

    @SkyHelpTeam Good afternoon, there still seems to be an issue with this phone mast. Do you know when it will be looked into? It’s highly frustrating not being able to use my phone data.

  • mapgie
    #UnioniseToSurvive (@mapgie) reported

    @SkyHelpTeam No, I couldn't. The app and website were all down for maintenance.

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @holstead_june @SkyHelpTeam In less than 30 seconds I just found a number by googling sky help team contact number so its not difficult you are either blind or inept

  • DarranRowley
    Ted's wet paw (@DarranRowley) reported

    @FrankKhalidUK But for me Lukaku is probably the worst.. his behaviour was shocking.. I'll never forgive him for that SkySports Italia interview.. 😡

  • AmyCantFly
    AmyCantFly 🎮 (@AmyCantFly) reported

    @SkyHelpTeam I would use mobile data, except the fact I've barely got any left since all of these issues have been causing me to use my data for absolutely everything. The service we've had over the last few months has been shockingly bad but it's only now you guys admit a fault on your end!

  • ColinHammond96
    Col H (@ColinHammond96) reported

    @SkyHelpTeam so you put a £1 increase on everyone’s sim account. I m currently stood on the house roof praying for a signal. Absolutely appalling signal. Looking forward to leaving and returning to vodaphone