Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 12/25/2025 05:05

December 25: Problems at Sky

Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Horsham, Cranleigh, Surbiton, Weybridge, Farnborough, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Internet
United KingdomCranleigh Total Blackout
United KingdomSurbiton Internet
United KingdomWeybridge Internet
United KingdomWeybridge Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • joeyharrison89 joey harrison (@joeyharrison89) reported from Hindhead, England

    Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports

  • mercfan Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • A5hley_ Ash (@A5hley_) reported from Farnham, England

    @SkyHelpTeam is an absolute shambles. Booked in the wrong address and now pushing bavk my TV and broadband for a good few weeks. Awful

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • MannyCFC26 manuela matern (@MannyCFC26) reported from Woking, England

    @wearebrighton Can I ask a question? Whilst I understand the animosity towards players going to other clubs! Is it right to sing " Stay Down and Die " to Sanchez when he got floored? It's not something I would be proud of as a fan. @SkySports @SkySportsPL

  • Charlottekevan Charlotte Kevan (@Charlottekevan) reported from Farnborough, England

    @SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on

  • fly62 Carol Clarke (@fly62) reported from Frimley, England

    Why don’t sky treat their existing customers well ?? Why only offers for new ones. What a waste of time to close account and then rejoin. Sort yourselves out. @SkyHelpTeam #badservice

  • mercfan Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam been having problems with both my Sky Q Mini Boxes, cannot watch any recordings and cant access most channels from 105 onwards, have done a master reset but makes no difference, broadband is fine, wi-fi is fine, software version up to date, i’m so upset, bin next 🤬

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • JonathanSALytle Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • OzMaliphant Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚 (@OzMaliphant) reported from Bordon, England

    @SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?

  • martincadby Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England

    @SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

  • xmb1138 Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • zooooeee_x zo (@zooooeee_x) reported from Godalming, England

    @SkyHelpTeam False alarm it's back up and running thanks for your help!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • shahina48904035 shahinabegum (@shahina48904035) reported

    @SkyHelpTeam open reach are doing work in the area and internet is down. As a paying customer we should have been warned! On to a new broadband provider it is now. 👋🏼

  • HeadcornVillage Headcorn Village (@HeadcornVillage) reported

    Major broadband outage across the community @OpenreachHelp BT Broadband @SkyUK @TalkTalk Everyone being given different responses for when it will be fixed

  • crushed422 lyns (@crushed422) reported

    @SkySportsPL @SkySports It’s a joke - we’ve got power hungry referees trying to ruin the beautiful game & 6 premier league teams who wanted to ruin it some more. Premier league don’t want to deduct these teams points either. It’s a bloody fix - it was the follow through, no where near the goal either!

  • Neil_Pokar Neil Pokar (@Neil_Pokar) reported

    @SkyHelpTeam Been having major problems with the connectivity of my sky boxes to my broadband. Nothing wrong with my broadband it seems to be an issue with the sky boxes. Need to sort this out!!

  • NephalemWrestle Nephalem (@NephalemWrestle) reported

    @SkyHelpTeam I've done that numerous times. It tells me there's a problem and to book an engineer, but when I try it says your having problems with the website. I've tried from multiple devices so it's not a local issue.

  • neilgarner13 neil garner 💙 (@neilgarner13) reported

    @SkyHelpTeam Appreciate the link but when I speak to customer service all they’re interested in is charging me more for a ‘guaranteed’ broadband. Why on earth would I pay more for a service you can’t even provide now.

  • MikeBridle Mike Bridle (@MikeBridle) reported

    @TyroneTyrone___ @SkySports He did mma before boxing so not bad idea

  • theboylogan Steven (@theboylogan) reported

    @SkyHelpTeam I seem to have a bit of a nightmare getting back in touch with you. I was discussing via chat options for my contract due to the price rises, but haven't found a way to get back in touch. Going round in circles on your help site

  • s0phjxde_ Soph💋 (@s0phjxde_) reported from Leeds, England

    @SkyHelpTeam my internet is down I’m in Leeds Belleisle xx

  • Nedevski88 Stefan Nedevski (@Nedevski88) reported

    @AdamsonAhmed @andrewwilks1369 @SkySports That’s true, but you can’t blame us for having seen the good days, unlike Spurs and wanting them back. After all supporting football team is like marriage- in good and bad. Hopefully we will get there, it took Liverpool long time also, first title in 30 years..