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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 3 days ago
Guildford Internet 4 days ago
Aldershot Wi-fi 7 days ago
Woking TV 8 days ago
Guildford Wi-fi 10 days ago
Woking TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • bowerhe
    Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • rhunt321
    Rob Hunt (@rhunt321) reported from Northchapel, England

    @SkySports pundits condemning European super league. But you know what would really help lads ? Refusing to show it...

  • faridji99
    Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • bermbasher1
    bermbasher (@bermbasher1) reported from Camberley, England

    @SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • SarahElizBall
    Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • Johnramsden7
    John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

  • treepassionista
    Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @SkyHelpTeam False alarm it's back up and running thanks for your help!

  • westolian
    Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • BrightLouise
    Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • garymbrett
    Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • Anita_Fruitloop
    ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • InksterPaul
    Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • joelrobison_
    Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @SkyHelpTeam I gave my 30’days notice to cancel sky kids and it was removed. Yet I now see that it has not been cancelled and I’ve been charged

  • neocultech96
    Daisy (@neocultech96) reported

    @SkyHelpTeam can someone help I’m constantly getting calls throughout the night and in the day from a no caller ID I’m pretty sure it’s the same person is there a way to block these from happening thank you

  • prab_aryal
    Prab (@prab_aryal) reported

    @SkyHelpTeam Yeah right! I need you now my broadband is down.

  • cuttythepirate
    Cutty The Pirate (@cuttythepirate) reported

    Absolutely terrible connection and also fat chance of getting an engineer out from @SkyHelpTeam @skytv Going to switch to @Virgin

  • RobinBa34175306
    Robbie-10-76 (@RobinBa34175306) reported

    @SkySports Rashford looked awful last year. 11 goals in the league and needs an op. Cavani can't play every game at 48. Square pegs into round holes

  • kildave5
    kildave5 (@kildave5) reported

    @SkyHelpTeam is there are wider Renfrewshire problem with broadband? Mine has been going in and out of connectivity all evening

  • grandad1983
    Joe McMann (@grandad1983) reported

    @SkyUK I want to cancel & you’re blocking me at every turn: no live chat working, called customer service & told no one available due to essential training, no option in the app…be transparent about how I can leave?! #lockedin

  • bobbymcgee1878
    Sidibe's missing shinpad (@bobbymcgee1878) reported

    @dantrublu @SkySports Bad bellends at any opportunity

  • marieg251
    marieg25 (@marieg251) reported

    @SkyHelpTeam why am I waiting an HOUR for sky updating from 12.30am and still updating? No broadband no sky live TV and can't email! What is the issue ?????

  • Tezzy1979
    Tezzy (@Tezzy1979) reported

    @SkyHelpTeam I live in South Wales and my broadband is down? No mention of known issues in my area and no notification that there is planned maintenance? I pay extra for broadband boost and guaranteed connection! Put it back on or my package is going to be cancelled!