Sky Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Woking, Farnborough, Cranleigh, Guildford, Farnham, Weybridge, Camberley, Dorking, Horsham, Leatherhead, Sandhurst, Bordon, Haslemere, Addlestone and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Woking |
Internet | |
| Farnborough |
Phone | |
| Cranleigh |
TV | |
| Cranleigh |
TV | |
| Farnborough |
Internet | |
| Guildford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Sean Bravery
(@Sbravery) reported
from
Horsham, England
Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Justine Balmer
(@JustineBalmer) reported
from
Guildford, England
At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Stan
(@StanTheGull) reported
Anyone else have problems getting the #discoveryplusuk app on @SkyUK
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WeAreTheDeeplyUnhelpful48% 🇪🇺 #FBPE #RejoinEU 😷
(@WeRThe48Percent) reported
@RJCoolDerbs @SkyHelpTeam Suffered more audio drop outs last night - people on forums and on Facebook are reporting this issue regularly
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Dan White
(@danwhite_) reported
@SkySports Shut ******** up Jesus Christ
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Ben Thomas
(@Merville83) reported
@SkyHelpTeam @PezzaWizzle Why can’t you get someone to ring him? Who is the customer here...SKY or Perry?
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Kim Jackson
(@Scellanis) reported
Fantastic, no live TV from @SkyUK on any of my channels due to technical fault, no known issues in my area, weather is good and my sky dish is fine. Out of ideas now. I've tried the website help :(
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Stan
(@StanTheGull) reported
@SkyHelpTeam I have looked at that and it still doesn’t help, I have gone on to site to activate but the app will not download on my sky q box, it does not appear.
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SafeGuards UK
(@SafeGuardsUK) reported
@SkyHelpTeam I’ve been on ‘hold’ for 52 minutes to try and cancel one tv package. Is it really that hard to do?
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Joshtalliss
(@joshtalliss123) reported
@SkyHelpTeam Nah it’s alright we’ve already tried everything to fix your wifi, it’s just bad service really especially with all the false advertising of good speeds 🙄🙄
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carrie
(@carrie66371588) reported
@SkyHelpTeam I have once again tried to change my number with you, due to personal circumstances, and I’m being told I have start a new contract?? I need to change my number urgently and need help please.
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carrie
(@carrie66371588) reported
@SkyHelpTeam They have advised and said it is not possible. Worst network I have ever had the non pleasure of having and can not wait for my contact to end. No help at all.