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Sky

Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 3 days ago
Guildford Internet 4 days ago
Aldershot Wi-fi 7 days ago
Woking TV 8 days ago
Guildford Wi-fi 10 days ago
Woking TV 11 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • sadiqnorat
    Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • mickriches
    Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • hough_and_stuff
    Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • Daniely79
    Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • blueskies_me
    ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • Dr_JM_Fountaine
    James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • SJ_Harris
    Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • Jtotten777
    James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • aaronwebb80
    Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

  • aaronwebb80
    Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

  • NichoolasG
    nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • SeeTarno12
    SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • Steve_Guildford
    Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • aidencollins85
    Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Bigdai100
    Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • lillosays
    Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • NickSmedley48
    Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ColJohnnyRico
    Johnny Rico (@ColJohnnyRico) reported

    @neeson_1 @SkySports You could have stopped that sentence halfway through. Solid player but terrible on the microphone. His analysis is … well whatever Sir Alex would have done should have been done.

  • oisinmurphy11
    Oisin Murphy (@oisinmurphy11) reported

    @SkySports Why are you suddenly having an opinion @GNev2 you never used to say anything about them! I don’t really care I’m not a Man Utd fan there are clubs in much worse positions

  • Ian37914540
    Ian (@Ian37914540) reported

    @SkySports Your **** aaaaaaah

  • MUFC_Foz
    Kian 🔴 (@MUFC_Foz) reported

    @gazzario @SkySports they literally haven’t invested any money, they’ve done nothing but take from the club n the millions united spend comes from its own generated revenue, not from any funding received from the Glazer family. Uniteds decline means the club can’t afford to support these parasites

  • SeanPiny
    Sean (@SeanPiny) reported

    @SkySports @GNev2 is Spot On. When the people running the club are bankers, it’s the Glazers fault for allowing it & now werent having to watch crap players bc we don’t have football people buying good ones

  • TonyEgan63
    Tony Egan (@TonyEgan63) reported

    @neeson_1 @SkySports Because he loved the club and can see the problem. If you understand the ownership model which would not be allowed today you might appreciate what he and many others are saying

  • ItchyBallSaxs
    stuart (@ItchyBallSaxs) reported

    @SkySports Both pretty much arguing the same problem, just @GNev2 is arguing the cause of problem.

  • Greigwithani1
    Greigwithani1 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Greigwithani1) reported

    @SkyUK @BlackSiteMovie is a real crock…thats all the movies i have watched that have been a Sky production have been absolutly terrible!!

  • simonareed
    Simon Reed (@simonareed) reported

    @SkySports How ******** does Jamie get a job as a pundit.

  • GallacherSteve
    steve gallacher (@GallacherSteve) reported

    @SkySports Typical neville if you have another opinion ill not look and be rude Well done Jamie he was talking rubbish