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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 7 days ago
Guildford Internet 8 days ago
Aldershot Wi-fi 11 days ago
Woking TV 12 days ago
Guildford Wi-fi 14 days ago
Woking TV 15 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • lane850
    Simon Lane (@lane850) reported from Flexford, England

    @WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports What a hit, went down in instalments 💥 Brutal test that one

  • SeeTarno12
    SeeTarno12 #StaySafeStayHome (@SeeTarno12) reported from Lindford, England

    PSA: Do not, under ANY circumstance, choose @SkyUK as your ISP. Unless you want dropouts every 5 minutes, slow speeds, and generally shitty service. That is all.

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • Bigdai100
    Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • BenJimmison
    Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • d4vidc88
    David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

  • Vinceskillcorn
    Vince Skillcorn Judo (@Vinceskillcorn) reported from Chobham, England

    @SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.

  • illustrastion_d
    Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • MaMaDolson
    Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • DarrenJoey
    darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots

  • TimboBagginses
    Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Sandhurst, England

    @SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • JackTomson2
    Jack Tomson (@JackTomson2) reported from Godalming, England

    @SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.

  • d4vidc88
    David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out

  • PDF53
    Paul D Fatchett (@PDF53) reported from Aldershot, England

    @SkySports Poor love....

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CiaranJC95
    cjc (@CiaranJC95) reported

    @SkyHelpTeam Well, it’s been changed to Tuesday now, by someone in your sky call centre, with no instruction, no notes and we’ve requested to cancel contract because of this. Shocked and appalled.

  • 8gzd8k76nM
    Paul (@8gzd8k76nM) reported

    @QPRMike1 @SkyHelpTeam You’ve literally admitted that your complaint has no merit you cretin

  • LouisWalshXFact
    Louis Walsh (@LouisWalshXFact) reported

    So @F1 looks like another boring season of a one team **********. They really don’t learn do they. It’s so boring for the fans . Time to cancel @SkySports as it’s just another dull one sided race season again 🥱 When will they sort this out? #F1 @LewisHamilton

  • Vikkelspies
    𝕋𝕠𝕓𝕪 𝕄𝕒𝕤𝕤𝕠𝕟 (@Vikkelspies) reported

    @8gzd8k76nM @SkyHelpTeam How about I disable your phone for four weeks and then ignore you every time you ask me to fix it. Does that sound like fun?

  • Sulaco68
    Simon ⚒🇬🇧🇪🇺🏴‍☠️⚒🕹⛄️ (@Sulaco68) reported

    @SkyUK I am a 30 year customer of yours with all packages TV , Broadband and mobile please stop advertising on @GBNEWS you are supporting a Hate channel

  • elaphantstone
    stewart maher (@elaphantstone) reported

    @SkyHelpTeam @eurosport can you two get together and sort out the issue with recording @WorldSBK. Missing race here

  • Simon78636217
    sim0ns (@Simon78636217) reported

    @SkySportsF1 The total love affair with Lewis Hamilton continues with Skysports f1 and ALL it’s presenters,the biased sports network has said it’s love and biased reporting for Hamilton will never fade.

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    Been waiting half an hour for a @SkyHelpTeam Loyalty Expert so I can cancel. Don’t tell you where you are in chat queue or how long wait likely to be. Assume they’re hoping you’ll give up.

  • smithmeister07
    grant smith (@smithmeister07) reported

    @SkySports can you please explain yourselves? you charge an obscene amount for your channels including football and including BT sport yet show barely any English football?? Wtf are we paying you guys for exactly? 6 games today and only 2 on TV it's a joke 😡👎

  • _kf18
    (@_kf18) reported

    @SkyHelpTeam No stream is fine but it is 90 seconds behind live footage never used to be like that