Sky Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 01: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Fleet, Farnborough, Horsham, Cranleigh, Surbiton, Weybridge, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Fleet |
Internet | |
| Farnborough |
TV | |
| Farnborough |
TV | |
| Fleet |
Wi-fi | |
| Horsham |
Internet | |
| Cranleigh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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Sean Bravery
(@Sbravery) reported
from
Horsham, England
Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Habs1967
(@Habs19671) reported
@SkySports Murray never agreed to having to pay to watch F1, not what he wanted to see the procession!
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Are there internet issues in Bradford, West Yorkshire? Service has been dropping out all afternoon. 😩
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Thanks I’ll check out the outage map again. I already tried the troubleshooting steps at my end tho. 😔
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam The amount of gaslighting in this thread. As if I’d waste everyone’s time and struggle like this to get help if my internet was fine. Stuff like this is why people complain about the customer service. 😩
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Hat Trick Bamford
(@BamfordHat) reported
@Heressss_Alex @SkySports Looks further over the line in some images than others - these are all at exactly the same moment. Camera angles etc make it look further than it is a lot of the time. This is in, but not an easy call at high speed for linesman. Pedro mendes at old Trafford is bad, not this
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heff84
(@heff841) reported
@SkySports F1 is awful & getting worse. Lewis “I wanna save the world but my footprint is the size of a small coal factory” Hamilton needs to shut up
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Fidani_alb🇽🇰🇦🇱
(@KosovanRed) reported
@SkySports What a crap
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🌙✨Grace Phillips✨🌙
(@MissGrace44) reported
@SkyHelpTeam Erm the link you sent me doesn’t take me to the outage checker...it just sends me back to the same self checks I already tried
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helen shuttleworth
(@hshuttleworth) reported
@SkyHelpTeam Hi, I’ve just tried to access the free film on VIP ( Peter rabbit) but it’s come up with insufficient credit on viewing card!!!! Never had it before...... what’s happening?
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David McNally
(@dmcnally) reported
@SkyHelpTeam I notice a comment about satellite broadband needing further help. Is that something you need to allow from your side or a setting I might need to change on my side?