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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 4 days ago
Guildford Internet 5 days ago
Aldershot Wi-fi 8 days ago
Woking TV 9 days ago
Guildford Wi-fi 12 days ago
Woking TV 12 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • luvo09
    Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • haughtonk9
    Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

  • basicbloke2012
    Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • CamberleyDan
    Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • TheHutchenator
    Kate Hutchings (@TheHutchenator) reported from Liphook, England

    @SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • Goodison1001
    Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • roypsb
    Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • ClementsKelly82
    Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Fans not being allowed into stadiums is almost the worst thing for football supporters. The worst thing is finding out Jamie Carragher is co-commentator on @SkySports #TOTWHU

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • liphooksmudger
    iansmith (@liphooksmudger) reported from Liphook, England

    @SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?

  • PIledriver63
    Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • AliStallard1
    Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • gjpilbeam
    Graham Pilbeam (@gjpilbeam) reported from Sandhurst, England

    @SkySportsPL @SkySports Just shows how crap VAR is

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • badgeml1968
    C Badger (@badgeml1968) reported

    So glad I’ve cancelled my #skysports package having just seen the sending off #periera . Football as far as I see has gone. Fed up of watching stupid laws spoil the game. I absolutely give up on the sport.

  • YemmyMiko
    wonder (@YemmyMiko) reported

    @SkySports I love watching Premier league but English official are so poor in make decisions, best league, worst official and official are low the standard of English league

  • Chef_S_Anderson
    Stuart Anderson (@Chef_S_Anderson) reported

    @QuinnSteve13 @SkySports Never mate,

  • davecrowleycork
    Dave (@davecrowleycork) reported

    @SkyHelpTeam how do I make contact with team for support with SKy Talk

  • CALLAGHANStuart
    Stuart Callaghan (@CALLAGHANStuart) reported

    @martialFc8 @volt_rev @SkySports Its not about liking them, you can't escape them and they work to advertise and promote products and services. It obviously stokes a reaction in you whether its good or bad so like i said, job done

  • antisocialist83
    Antisocialist Claus (@antisocialist83) reported

    @SkyHelpTeam hi, got no UHD option for football. Box recently has been setting resolution back to 1080p and I have rebooted and software updated and still no UHD. This box is rubbish. My old Q box was much better.

  • zzapspm
    zzapspm (@zzapspm) reported

    @SkyHelpTeam I want to allocate a port and see if that sorts it. It is according to them good on 2.4 or 5 gig port. Have you guys come across this problem. 4/5 days in so any help appreciated otherwise it’s going back. The ring doorbell is fine

  • rooners13
    Stephen Rooney (@rooners13) reported

    @SkyUK any chance someone can reply to me about my broadband installation? Engineer visited Friday. Couldn’t connect to network. Above his paygrade apparently! Heard nothing since and every number I phone sends me to the website?

  • MKS794
    M (@MKS794) reported

    @SkyHelpTeam Wanted to get SkyQ and broadband installed before xmas at my new house but only dates available online for installation are end of january? The banner ontop of your site says to order now for installation before xmas? Please help :(

  • Wine_Gum
    Wine Gum (@Wine_Gum) reported

    @SkyHelpTeam what is the issue with the Wickford exchange today. Internet has been on and off 😔