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Sky

Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 3 days ago
Guildford Internet 4 days ago
Aldershot Wi-fi 7 days ago
Woking TV 8 days ago
Guildford Wi-fi 10 days ago
Woking TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Sandhurst, England

    @SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now

  • illustrastion_d
    Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

  • BenJimmison
    Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • TimboBagginses
    Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • JackTomson2
    Jack Tomson (@JackTomson2) reported from Godalming, England

    @SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.

  • DarrenJoey
    darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • lillosays
    Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • Bigdai100
    Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Worst PL defender of all times #SHUMUN #football #PremierLeague #SkySports

  • MaMaDolson
    Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KarisShari_xo
    Karis (@KarisShari_xo) reported from Birmingham, England

    @SkyHelpTeam Hi, it works fine on my ps4. But on my laptop it is extremely laggy! It will work eventually but I have to come in and out of the app numerous times before I cant watch it without any problems

  • Racingdanny8
    Daniel rees (@Racingdanny8) reported from Cwmafan, Wales

    @mrbean1927 @SkySports Try doing this, I did it and it worked On sky remote go down to sports not TV guide and go across to other multi showings and click on it then it should work

  • TravelCraig
    Craig Barlow (@TravelCraig) reported from Merthyr Tydfil, Wales

    Trying to get @SkyUK @SkyHelpTeam to help with an existing complaint is impossible.

  • sturge198
    Craig Sturgess (@sturge198) reported from Southampton, England

    @SkyHelpTeam Guys, can someone help me with why I can’t get BT Sport on Sky Go

  • danielsleeth
    Daniel Sleeth (@danielsleeth) reported from Dunston, England

    @SkyHelpTeam I was really just hoping for an update on when our broadband might be back up and running (4 day outage) but there was very little info about it unfortunately

  • Noelhibbert
    Cotswold Pictures (@Noelhibbert) reported from Cheltenham, England

    @SkyUK broadband has been in for less than 8 hours and already not working, this doesn’t bode well!

  • watto_77
    Christian (@watto_77) reported from Newport, Wales

    @SkySports please can you stop the idiot Don Goodman from commenting on WBA games, an ex player who hates WBA

  • Steve1London
    What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports

  • lisaloopieloo
    Lisa Jones (@lisaloopieloo) reported from Poole, England

    @SkyUK @MoneyTelegraph @SkyHelpTeam can someone at SKY please deal with my complaint. I have been waiting for broadband installation since December and repeatedly being sent robotic messages.

  • Ewenny2
    Simon Richards (@Ewenny2) reported from Ewenny, Wales

    @SkyHelpTeam I gave up after 90 minutes, been forwarded to 4 different numbers..I’ve been with Sky since 1991 and I pay over £185 per month for mobiles, tv, fibre and landline service and this has to be the most dreadful customer service in the U.K. I’m out of contract in April. #cantwait