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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Guildford Internet 3 hours ago
Aldershot Wi-fi 3 days ago
Woking TV 4 days ago
Guildford Wi-fi 6 days ago
Woking TV 7 days ago
Woking TV 7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • stevemessenbird
    Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • liphooksmudger
    iansmith (@liphooksmudger) reported from Liphook, England

    @SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam Is that accurate do you think? Seems like the entire U.K. is down!

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Fans not being allowed into stadiums is almost the worst thing for football supporters. The worst thing is finding out Jamie Carragher is co-commentator on @SkySports #TOTWHU

  • Shepo77
    David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • gjpilbeam
    Graham Pilbeam (@gjpilbeam) reported from Sandhurst, England

    @SkySportsPL @SkySports Just shows how crap VAR is

  • luvo09
    Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • stevemfc2
    steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • Goodison1001
    Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • basicbloke2012
    Basic Bloke (@basicbloke2012) reported from Yateley, England

    It almost makes me happier that @SkySports hardly mention spurs and banging on about how bad Utd are 💉💉💉💉💉💉

  • PIledriver63
    Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • LyndenPater
    Lynden Pater (@LyndenPater) reported from Wokingham, England

    @SkyHelpTeam Broadband been down since yesterday. Had a message to say it was fixed this morning. Worked for an hour and now nothing again. Now there’s conveniently ‘a problem in my area’. When will this be fixed? I need internet to work... can’t speak to a person.

  • stevemfc2
    steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • CamberleyDan
    Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • SamGibbons89
    Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • TheHutchenator
    Kate Hutchings (@TheHutchenator) reported from Liphook, England

    @SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam I'm being completely blocked from talking to your customer support team and denied my rights to cancel my broadband within my cooling off period/broadband guarantee. Can someone please talk to me?!

  • DanToma85
    Daniel Toma (@DanToma85) reported

    @SkyHelpTeam Surely you can check im actually in a queue if i provide the number i called from or my account details? I feel like an idiot sitting here in silence for over an hour now

  • djones1509
    Derek Jones (@djones1509) reported

    @SkyHelpTeam I have sent you a DM, please respond. I'm not an existing customer, nor do I want to join! :)

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. To date this year I've lost 26.5 hours of work time due to the internet being down and counting. Could you please be advise on the complaints and compensation process?

  • TheCaleyMafia
    Jamie McDonald (@TheCaleyMafia) reported

    @Ryanclifford11 That's no gonna happen as @SkySports is *** T.V in disguise. That's why as a Celtic fan I've never, and will never subscribe.

  • Adam_Silveston
    Adam Silveston - SEO Consultant Hampshire (@Adam_Silveston) reported

    @SkyHelpTeam Thanks for your help. I am not looking for loss of earnings, but rather compensation for a service which keeps failing. I have been with Sky for nine years, but will have to file a complaint based on this year alone.

  • scott4_g
    Gary (@scott4_g) reported

    @SkySports To be honest I’m not vaguely interested in what the soccer special team are saying!! What have any of them ever done!! Worst panel ever!!

  • Sarahlraynsford
    Sarah Raynsford (@Sarahlraynsford) reported

    @SkyHelpTeam no Sky mobile service in Lowestoft atm, can you advise if there's an issue? Has been like it all morning at least. Ta

  • M1983Walker
    WalkerM1983 (@M1983Walker) reported

    @SkySports Cancel it

  • Scott011121
    Scott Dempsey (@Scott011121) reported

    @SkySports But you had no issue with the disallowed Celtic goal at Tynecastle?