Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 12/25/2025 15:15

December 25: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Horsham, Cranleigh, Surbiton, Weybridge, Farnborough, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone and Byfleet.

Loading map, please wait...
City Problem Type Report Time
United KingdomHorsham Internet
United KingdomCranleigh Total Blackout
United KingdomSurbiton Internet
United KingdomWeybridge Internet
United KingdomWeybridge Internet
United KingdomFarnborough TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • bermbasher1 bermbasher (@bermbasher1) reported from Camberley, England

    @SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks

  • BrightLouise Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • RonRuttle ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • westolian Adrian Scott (@westolian) reported from Yateley, England

    @PRITCHNEWS @SkySports Yes he did - he feigned the “injury” and stayed down during the review - Pathetic display and the ref fell for it so, I guess it worked.

  • bowerhe Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • SarahElizBall Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • Johnramsden7 John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

  • Anita_Fruitloop ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

  • joelrobison_ Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

  • mptickner Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • garymbrett Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • rhunt321 Rob Hunt (@rhunt321) reported from Northchapel, England

    @SkySports pundits condemning European super league. But you know what would really help lads ? Refusing to show it...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lydia_Layne Amanda Layne (@Lydia_Layne) reported

    @SkyHelpTeam There aren't any updates - just the outage message. Time-stamped updates would be helpful so customers know it's actually being worked on.

  • Meninoqueri Isac Junior (@Meninoqueri) reported

    @SkyHelpTeam No worries... I will cancel it after 6 years. It is ridiculous! #skybroadband

  • DanLang12 Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported

    @BigRy82 @SkyHelpTeam The outage problem is only in Manchester because Sky have sent every camera and all its equipment outside Old Trafford hoping to see Ronaldo in his car and it caused a power cut.

  • Nickbrown201 Nick (@Nickbrown201) reported

    @SkyHelpTeam Automated system was very unhelpful, not waiting 20 minutes to speak to someone, all I want to do is get some replacement micro filters as I know that is the issue.

  • DanLang12 Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported

    @SkyHelpTeam Your content is about 1 football team and 1 football player. Yes will raise a complaint.

  • willb_14 Will14 (@willb_14) reported

    @danteekay @Ross_Spalding @SkyHelpTeam Mine is down too! So frustrating!

  • KatieWyld Katie Wyld (@KatieWyld) reported

    @SkyHelpTeam It involves logging into an account though and I don't have a sky ID 🤔as I have never signed up to anything with sky

  • Mdc33140837 Marc (@Mdc33140837) reported

    @SkyHelpTeam Nothing because there is an outage

  • danny83995028 reaver81 (@danny83995028) reported

    @SkyHelpTeam There is an outage in my area according to your own website and it also states between 0000 and 0600 it is now way passed this what is the issue here there is no explanation anywhere

  • ToonzTv ventus Toonz (@ToonzTv) reported

    @SkyHelpTeam Yes the service is down but I'm looking for information on how long it's gonna be or just more information