Sky Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 04: Problems at Sky
Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Addlestone, Sunbury-on-Thames, Bordon, Fleet, Farnborough, Horsham, Cranleigh, Surbiton, Weybridge, Chertsey, Crowthorne, Woking, Guildford, Dorking and Yateley.
| City | Problem Type | Report Time |
|---|---|---|
 Addlestone |
Internet | |
| Sunbury-on-Thames |
Phone | |
| Bordon |
Internet | |
| Fleet |
Internet | |
| Farnborough |
TV | |
| Farnborough |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Neil Hill
(@PIledriver63) reported
from
Camberley, England
@johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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United20!
(@mrtnhlsr) reported
@KnitTaffy @SkySports Every single SAF team was better than any Liverpool side between 1992-2013. Difficult games sure but nothing like now where Liverpool are the better team but with bad squad depth
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We are the people
(@heaneybsou) reported
@SkySports Take the first team out of it and he hasn't a clue plan a but if it doesn't work he's ******
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Phil Dimelow
(@dimelowphil) reported
@SkySports I thought he was spot on!!! How bad is Brewster?? 23 million 💰💰💰
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(((Anefiok Akpan)))
(@Anefiok) reported
@SZigomba @SkySports You have understanding problem.
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Victoria Irving
(@Victoria_jli) reported
@SkyUK please can you tell me the quickest way to end my contract? Nothing but issues with our wifi, always poor signal. Have spoken to customer service already with no success. I no longer wish to pay for a service I’m not 100% getting.
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Nick G
(@nikgrch) reported
@Helias09 @SkySports He's unbearable isn't he? Up there with one of the worst to listen to alongside Jamie Redknapp & Ian Dowie. Painful
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Steven Wood
(@onefanyapping) reported
@SkyHelpTeam got to the end of my patience with my Sky Q mini boxes constantly freezing and or saying problem with connectivity and getting the blue screen. No issues with the WiFi, all devices working fine, tonight has been pretty much unwatchable. This needs sorting ASAP please
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aamnah is listening 🚬
(@lilzsos) reported
@SkyHelpTeam hi ur wifi sucks and I’m sick snd tired of it, it’s 2021 and yall still don’t have ur crap together smh.
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Eamonn McGee
(@etmcg78) reported
@Brownie89 @SkySports Exactly, particularly when they are showing games because we’re not allowed to go they need to understand we don’t give a **** about anything other than the game, just make sure we see it all in full, that’s it!
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Gemma Fullwood
(@gemnlib) reported
@SkyHelpTeam Hi we are playing online on the Playstation and the internet keeps dropping. We looked at our phones/tablets at the same time and the WiFi goes off and on. We have called Sky and done all that we were asked to do to fix it. Pls can you help