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Sky outages and service status in Guildford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 23, 5:40 PM GMT+1.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)

The latest reports from users having issues in Guildford come from postal codes GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Leatherhead, Woking, Sunbury-on-Thames, Guildford, Aldershot, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, and Camberley.

CityProblem TypeReport Time
Leatherhead Wi-fi 20 hours ago
Woking Internet 9 days ago

Nearby cities with recent reports

Leatherhead

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • InksterPaul
    Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • PDF53
    Paul D Fatchett (@PDF53) reported from Aldershot, England

    @SkySports Poor love....

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • AliStallard1
    Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

  • bowerhe
    Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • roypsb
    Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • DarrenJoey
    darren jordan (@DarrenJoey) reported from Brockham, England

    Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • Josh05275023
    KLOPP-ONUTS (@Josh05275023) reported from Horsham, England

    @oasis1_ @Samual0Smith @SkySports Aj knocked down Klitschko 3 times u know

  • luvo09
    Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • blueskies_me
    ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • colinkeenan71
    Colin keenan (@colinkeenan71) reported from Camberley, England

    @warleybaggie @SkySports Fucksake you’ve had some bad luck

  • _DanRose_
    Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • colinkeenan71
    Colin keenan (@colinkeenan71) reported from Camberley, England

    @DerekHealyLad74 @SkySports There’s no doubting his ability,on his day Bale is unplayable,quick as ****,skills to die for and a lot of goals in him, but to see him on that bench ain’t right,he’s obviously waiting for the next manager,with RMD’s sacking rate,Bales gambling with his future,butzz keeps winning

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChuckStyle1
    Chuck Style (@ChuckStyle1) reported

    @jammierooroo @SkyUK **** @SkyUK for this disgraceful behaviour. Why are they allowed to get away with this shitshow, makes me so mad 😡

  • GeoffPrice2
    Geoff Price (@GeoffPrice2) reported

    So sorry to hear this. SkyUK are very demanding. I’ve had problems with them too. Very bad senior management I’d say.

  • Glen11Glen
    Glen James (@Glen11Glen) reported

    @jammierooroo @Kate3255742882 @SkyUK you have 14 days to cancel

  • garethlewis1959
    Gareth Lewis (@garethlewis1959) reported

    @AKA_The_RC_One @jammierooroo @SkyUK Their loss, but in the past 6 months I've negotiated discounts for my own, my father (93!) and sister's contracts. All paying less for more services. I spoke to someone in an Indian call centre for one but then rang back to cancel/clarify details and got an even better deal!

  • MikeyF88970088
    Mike F. Common Sense Respecter (@MikeyF88970088) reported

    @jammierooroo @Noritaeden @SkyUK I had a similar experience with their Indian call ctr. I called back and demanded to speak to someone in the UK (they have a call ctr in Scotland). The guy was v helpful and easy to understand. Got my bill down by over £45 a month. Moral of story, demand to speak to a brit!

  • nirave
    Nirave 尼拉夫 (@nirave) reported

    @jammierooroo @Bredebeck @SkyUK Absolutely do the SAR request and make it clear that you want that recording so you can complaint the ombudsman. They'll try and say oh it's a mistake and we've resolved it so there's no need for the SAR but make sure you get that recording regardless. Then hammer the bastards.

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    @jackisgeeky @jammierooroo @SkyUK Yes, but you still end up paying Sky (through Now streaming service) because they have the rights to almost all tennis matches.

  • marktenjag
    Mark#SpeedIsLife 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@marktenjag) reported

    @jammierooroo @SkyUK Good luck if you can get to talk to an actual human. @SkyUK are despicable in terms of customer relations.

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer

  • Bredebeck
    LW (@Bredebeck) reported

    @jammierooroo @SkyUK I worked with @SkyUK The amount of elderly who never knew they were paying for movies or other services....people who were given Netflix free for 3 months then charged and the elderly never knew. Sky has no moral compass. The agents are on commission too!