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Sky Outage Report in Guildford, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 12/31/2025 17:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Farnborough, Fleet, Horsham, Cranleigh, Surbiton, Weybridge, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone and Byfleet.

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City Problem Type Report Time
United KingdomFarnborough TV
United KingdomFarnborough TV
United KingdomFleet Wi-fi
United KingdomHorsham Internet
United KingdomCranleigh Total Blackout
United KingdomSurbiton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • Goodison1001 Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • luvo09 Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • ClementsKelly82 Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • liphooksmudger iansmith (@liphooksmudger) reported from Liphook, England

    @SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • Shepo77 David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • PIledriver63 Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • haughtonk9 Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • TheHutchenator Kate Hutchings (@TheHutchenator) reported from Liphook, England

    @SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • AliStallard1 Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jonnyzealander Jonny (@jonnyzealander) reported

    @aroundthehouses @SkyUK It’s a total shambles. Honestly! They charge an arm and a leg, then charge you for engineers etc, who still don’t solve the problem! They keep blaming BT in our house... lmao. Our sky q and sky q mini box are meant to boost our WiFi too... they bloody well don’t! It’s pathetic.

  • _james_loftus_ James (@_james_loftus_) reported

    @SkyHelpTeam have DM’ed you regarding broadband issues and issues with your checker system... Given the number of people with the same probably I can only assume you’re having issues?

  • mrnickharris Nick Harris (@mrnickharris) reported

    @SkyHelpTeam Hi, having intermittent problems (drop outs) with broadband all day and now unable to connect for more than 30 seconds is there a known issue in MK45 area? Sky Broadband checker through app doesn’t work.

  • SteveFolkard steve folkard (@SteveFolkard) reported

    @SkyHelpTeam Service cutting in and out in PE11 Lincolnshire at 6pm.

  • itsmiahannahh Mia Hannah (@itsmiahannahh) reported

    @SkyHelpTeam have been continuously let down and disappointed with Sky. My broadband has been cutting in and out all day. This is a regular problem. My landline has been down for most of this year, had to pay for several microfilters And still have no phone. What am I paying for?

  • sangelobat My name is Steven (@sangelobat) reported

    @SkyHelpTeam Are there issues in OX26 with sky broadband

  • StuartBatchelar Stuart Batchelar (@StuartBatchelar) reported

    @SkyHelpTeam is there a number to call. Im having major issues with my broadband. The WiFi connection keeps dropping on all my devices.

  • nogsnogshd Neil Oglesbee (@nogsnogshd) reported

    @SkyHelpTeam any known issues with broadband in PE10 postcode?

  • HelenColley Helen Colley (@HelenColley) reported

    @SkyHelpTeam Why don’t you admit you’ve got a national problem? Nearly 2,700 outages reported in last 55 mins. And your website help page isn’t working. Stop treating your customers like idiots. Tell us when it is going to be fixed.

  • TyBaker1965 Bakerboy (@TyBaker1965) reported

    @SkyHelpTeam hi there seems to be a problem with the internet in eggbuckland area of Plymouth. I currently have been on the phone for 33 minutes to no avail, can please advise me please