Sky Outage Report in Guildford, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Horsham, Aldershot, Camberley, Addlestone, Woking, Farnborough, Cranleigh, Guildford, Farnham, Weybridge, Dorking, Leatherhead, Sandhurst, Bordon and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
TV | |
| Horsham |
Wi-fi | |
| Horsham |
Internet | |
| Aldershot |
Internet | |
| Camberley |
TV | |
| Addlestone |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Neil Hill
(@PIledriver63) reported
from
Camberley, England
@johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
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iansmith
(@liphooksmudger) reported
from
Liphook, England
@SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sugar **** Cupcakery
(@SugarTartCC) reported
@SkyHelpTeam Thanks for replying. Yes all tests done and apparently there’s yet another outage. Happening far too often, how can we work from home like this?
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Stephanie Stokes
(@Stingella) reported
@SkyHelpTeam our broadband download speed is currently 17mbps and when I try and call for help the number is wrong. The number is 0333 7591 018. Can you advise further please?
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Wendy
(@wdavies999) reported
@SkyHelpTeam my internet connection has been up and down over the last 3 days. engineer due 12 days…neighbours having similar issues (ee) , So, openreach required support - how do I tell sky or openreach that this isn’t just me? I work from home and have kids doing coursework.
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Nic Woods
(@NickyWoods1501) reported
@SkyHelpTeam Still no broadband in BL8 postcode, please can you provide an update from your engineers regarding resuming service? "Working on it" doesn't really cut it for the hundreds of people working from home!
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citriqque
(@shincitrus) reported
@SkyHelpTeam There is no broadband, I haven’t received any messages or emails. None of you posted anything. I had to go online on my profile to check if anything is down because the service check doesn’t detect any issues. 12 hours no broadband
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.....
(@SeanDon47038840) reported
@SkyHelpTeam can I get a number please? Even the number which is hidden away on your website is wrong. Your customer service is a shambles at this point you are causing me serious levels of stress.
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Charlene Williams
(@NotPrincessChar) reported
@SkyHelpTeam I've done all the tests replaced rhe microfiber box doodah. It might be a bill issues that I've paid.
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CyptoMatt
(@mattfisher2012) reported
@SkyHelpTeam Hi Pearl, it says no known issues but when I test my connection it says there is an “outage on the network” which might be effecting me… this is the third time in a month. Why is the customer service number not working either as I would like to switch to BT
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Louise
(@Louise61640110) reported
@mattfisher2012 @SkyHelpTeam Same issue here!!
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Louise
(@Louise61640110) reported
@SkyHelpTeam I need to talk to someone please, we have upgraded to sky glass but its not working & we've lost all channels, apps etc. Who can I speak to? Thx