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Sky outages and service status in Guildford, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Guildford, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 23, 5:40 PM GMT+1.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)

The latest reports from users having issues in Guildford come from postal codes GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Leatherhead, Woking, Sunbury-on-Thames, Guildford, Aldershot, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, and Camberley.

CityProblem TypeReport Time
Leatherhead Wi-fi 7 hours ago
Woking Internet 8 days ago

Nearby cities with recent reports

Leatherhead

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • NickW2108
    Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • wentworthlindsa
    Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • stevemfc2
    steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • Coral73
    Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • Josh05275023
    KLOPP-ONUTS (@Josh05275023) reported from Horsham, England

    @oasis1_ @Samual0Smith @SkySports Aj knocked down Klitschko 3 times u know

  • mercfan
    Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?

  • rackers69
    crackers (@rackers69) reported from Camberley, England

    @SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

  • JonathanSALytle
    Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @art_fashy @SkyHelpTeam That’s why I’m getting annoyed! They can’t blame an issue in Scotland for outages in the south of England. And trying to get a straight answer out of sky is like trying to get blood out of a stone!

  • HannahJSheedy
    Hannah Sheedy (@HannahJSheedy) reported from Camberley, England

    @SkyHelpTeam I’ve been trying to cancel my subscription for days but no one is answering the phones/or online chat and I’ve also DM’d you. I would like to cancel ASAP - pls tell me how I can

  • gerarddward
    Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • liphooksmudger
    iansmith (@liphooksmudger) reported from Liphook, England

    @SkyHelpTeam terrible connectivity issues for sky broadband in Liphook Hampshire for the last 3 days, what’s going on?

  • Hunsy1969
    Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • BrightLouise
    Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • luvo09
    Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • Jme_Cook
    JME ©™ (@Jme_Cook) reported from Wokingham, England

    @SkyHelpTeam @OpenreachHelp apparently BT are now saying they won’t even respond to the reports of the outage in this area until at least Monday! In this current climate with people working from home how is that acceptable?

  • d4vidc88
    David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

  • Johnramsden7
    John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Holliebear80
    Kate (@Holliebear80) reported

    Never had an issue with Sky but this last few weeks they’re testing my patience. @SkyHelpTeam wanna tell me why you think you’re charging £41 for early mobile termination when the number that was cancelled belonged to my Dad …. Who died 6 weeks ago and you were told this!!!

  • SamCosham
    Sam (@SamCosham) reported

    @jammierooroo @SkyUK The same company who demanded they speak to the account holder to cancel a subscription.. yet he was 5ft under in a box in lots of pieces, they didnt seem to grasp that fact.. 😬

  • kinlochleven7
    Winston Smith (@kinlochleven7) reported

    @jammierooroo @SkyUK Amazing in our age of technology that cancelling Sky packages cannot be done online. I can add packages online but cannot cancel them. Speaks volumes

  • bazedmondsonuk
    Baz Edmondson (@bazedmondsonuk) reported

    @SkySports Meanwhile, what is it now, 130+ charges? It's a joke, as is anyone associated with that filth of a club. Imagine actually choosing to support them! The lack of a moral compass blows my mind. Insert delusional "cry more", "salty" etc etc, low IQ 'in defence of', comments below 👇🏼

  • rustyshaft12
    Den (@rustyshaft12) reported

    @jammierooroo @SkyUK Put a complaint in and ask for the call to be reviewed. You have to tell them you raising a complaint or otherwise they will ignore it

  • GGCiaobella
    GGciaobella (@GGCiaobella) reported

    @jammierooroo @SkyUK yes same as my elderly neighbour because he doesn’t have an email address they charge him a further 30£ extra a month and still can’t get his new sky box and recording woking properly .. rang back and no one could help him solve this .. disgusting service for the elderly 😡

  • TheFluffster1
    TheFluffster1 (@TheFluffster1) reported

    @jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.

  • mbsmith1980
    Mark Smith (@mbsmith1980) reported

    @Chels_HQ @SkySports Itd cost spreading, they know what thry are doing there. The problem is after that.

  • ThomasODuffy
    Thomas O'Duffy (@ThomasODuffy) reported

    @jammierooroo @SkyUK @EE UK charges a 99p/minute "connection fee" on mobile if you call a 0845 number, which includes many forms of customer service, on top of the 1 to 7p cost of calling an 0845 number. There is absolutely no justification for such predatory and greedy pricing which disproportionately older citizens or people on lower income.

  • AlbionSmudge
    Albion Smudge (@AlbionSmudge) reported

    @albionroar @AndyMitten3 @SkySports Just unbelievable the bias. Never mentioned us at all in any clip I’ve seen!