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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 2 days ago
Guildford Internet 3 days ago
Aldershot Wi-fi 6 days ago
Woking TV 7 days ago
Guildford Wi-fi 9 days ago
Woking TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • bermbasher1
    bermbasher (@bermbasher1) reported from Camberley, England

    @SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks

  • gerarddward
    Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam Need to change your name and remove the help part.useless doesn't come near to what a lack of help you have been.

  • haughtonk9
    Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

  • Th3_Firestarter
    Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • NickW2108
    Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • wentworthlindsa
    Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • Johnramsden7
    John ramsden (@Johnramsden7) reported from Godalming, England

    @SkySports @premierleague been a football season ticket holder since 1986 - if VAR carries on ruining football then will not renew and cancel sky - your choice but in 5 years you may find empty stadiums the normal as fans leave

  • SarahElizBall
    Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • faridji99
    Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • AliStallard1
    Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • richard07023467
    richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • richardpotty
    (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • roypsb
    Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • Coral73
    Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • mchllhk
    Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • RonRuttle
    ron ruttle (@RonRuttle) reported from Lindford, England

    @SkyHelpTeam can we have an update on the broadband issues in gu35 area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MelFirth
    Melanie Firth (@MelFirth) reported

    @SkyHelpTeam @AppleTVPlus my sky box isn’t recognising my apple one subscription, it shows in the settings but it keeps prompting me to start a free trial, tried resetting & signing in & out multiple times. I have 2 football free days to watch Slow Horses season 2, no pressure.

  • stoxteam94
    Mark Johnson (@stoxteam94) reported

    @SkyUK What is going on with your mobile phone reception? For months now calls just drop out when you crossover from 3G to 4G etc. Sort it out, makes the phone and service unfit for purpose

  • Tunnykvng
    Elvis Tunde ➐ (@Tunnykvng) reported

    @iamyourspec This sounds like a Skysports level analysis. Madrid took a risk on him with that fee, they've taken a few like that and they turned out great. We never stood a chance against them tho.

  • Jermyn78Chris
    Chris Jermyn (@Jermyn78Chris) reported

    Funny how nobody mentioned Saudi Arabia's human rights issues once Liverpool and Manchester United started begging for that oil money. Just goes to show that the takeover criticism was nothing to do with HR and everything to do with NUFC bias #skysports

  • thatbluemoonguy
    thatbluemoonguy (@thatbluemoonguy) reported

    @godison0 @Football__Tweet @SkySports They would on their reputation, but shouldn't because the team would be worse off with any of those because of non-football issues.

  • TabTracy1
    Tab Tracy (@TabTracy1) reported

    @SkyHelpTeam Enter what and where you like still rubbish signal!

  • MajorGGowen
    Major Gowen (@MajorGGowen) reported

    @Football__Tweet @SkySports By the cringe that’s a terrible side

  • Footy0710
    FutbolMedia0710 (@Footy0710) reported

    @Football__Tweet @SkySports That lineup is straight garbage

  • FrancesEatWorld
    frances (@FrancesEatWorld) reported

    @SkyHelpTeam will I ever receive my iPhone? It’s been 3 weeks and held at depot for over 1 week. Rang DPD and Sky, no help.

  • namratabagerwal
    NAMRATA BAGERWAL (@namratabagerwal) reported

    @SkyHelpTeam @SkyUK I am a new customer and my order is delayed with no information on why and when the order will be completed. Being a new customer if I get this impression why I would want to stick to your broadband.