Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Guildford come from postal codes GU1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 04/01/2025 15:30

April 01: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. TV (14%)

    TV (14%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Cobham, Leatherhead, Woking, Godalming, Camberley, Farnborough, Dorking, Aldershot, Guildford, Yateley, Cranleigh, Horsham, Sandhurst, Weybridge and Sunbury-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomCobham Wi-fi
United KingdomLeatherhead TV
United KingdomWoking TV
United KingdomLeatherhead Wi-fi
United KingdomGodalming TV
United KingdomCamberley TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • aaronwebb80 Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • Steve_Guildford Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • LJL_77 Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • aaronwebb80 Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • Sbravery Sean Bravery (@Sbravery) reported from Horsham, England

    Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • SeeTarno12 SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • Timmymagic84 Tim’challa (@Timmymagic84) reported from Camberley, England

    @stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • 21AdamWilkinson Adam Wilkinson (@21AdamWilkinson) reported

    @Yasin1690 @SkySports I'm not even a city fan before you jump down my throat but why you so arsed lad wants to win trophies fuckall up with that, oh and earn a few quid why at it

  • naimrahman73 Naim Rahman (@naimrahman73) reported

    @SkyHelpTeam any issues with sky in central London Camden?? It stopped working and resetting the router didn’t work

  • Jordanvannoor Jordan van Noortwijk (@Jordanvannoor) reported

    @SkyUK ... Any chance somebody can get in touch? Tried to phone 2 days on the bounce to discuss (quite possibly) the UK's slowest broadband, only to be stuck on hold for an eternity and to not get through before work commitments mean hanging up the phone. Help appreciated, ta. 👌

  • pikachanyan pikachanyan (@pikachanyan) reported

    @SkyUK As a loyal user of your TV service for 25 years, I ask that you please pull your advertising from GB News #DontFundGBNews

  • OllieTheGunner OllieTheGunner (@OllieTheGunner) reported

    @SkySports WIFI slow?

  • webbshire Ryan (@webbshire) reported

    Complete broadband loss in my house. @VodafoneUK and @SkyUK. Seems its a widespread issue.

  • Renn_999 Ren (@Renn_999) reported

    @SkyHelpTeam wirral internet is down just as i was about to secure the win on overwatch....

  • RebbelCrow callum galbraith (@RebbelCrow) reported

    @skyUK the company that will take 24 hours to change address but take no less than 20 minutes from midnight to cut you off if you move to virgin. **** this **** why cant we just nationalise BT and be done with this crap

  • lasagna1804 Shaun (@lasagna1804) reported

    @SkySports He'll join psg. He'd never actually attempt a challenge. 🤔

  • tbahofficial thiernous (@tbahofficial) reported

    @LastWordOnSpurs @SkySports I thought serie A was a garbage league with bunch of old school