Sky Outage in Guildford, Surrey, England

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

 Problems detected at Sky

Sky problems in the last 24 hours in Guildford, England

Sky Outage Chart in Guildford, Surrey, England

September 23: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments.

Most Reported Problems:

Internet
(62.02%)
TV
(18.82%)
Wi-fi
(10.66%)
E-mail
(3.40%)
Total Blackout
(2.72%)
Phone
(2.38%)

Sky Outage Map Near Guildford, Surrey, England

The most recent outage reports and issues originated from Haslemere, Camberley, Aldershot, Farnham, Shepperton, Effingham, Hersham, Leatherhead, Woking, West Molesey, Addlestone, Wokingham, Godalming, Thames Ditton and Bordon.

Haslemere TV
Camberley TV
Aldershot Internet
Farnham TV
Shepperton TV
Effingham TV

Sky in Guildford, England Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:
  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • aaronwebb80 Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

  • aaronwebb80 Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

  • Timmymagic84 Tim’challa (@Timmymagic84) reported from Camberley, England

    @stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

  • LJL_77 Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • s_reynolds808 Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • Sbravery Sean Bravery (@Sbravery) reported from Horsham, England

    Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • BeckyMorrish13 Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • roygarr78004403 roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • ingraphicsuk Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

  • benninojets Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • PhilOCPhotos Phil O'Connor (@PhilOCPhotos) reported from Grayshott, England

    Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

  • Mike_Owens_4638 Mike Owens (@Mike_Owens_4638) reported from Farnham, England

    You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

  • Thomasgordon01 Thomas Gordon (@Thomasgordon01) reported from Camberley, England

    @chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • DrBoilers Dr Boilers 🐰 (@DrBoilers) reported from Ash, England

    @SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

  • colinkeenan71 Colin keenan (@colinkeenan71) reported from Camberley, England

    @SkySports @LUFC I don't see the problem after all he's trying to get promotion

  • Edgarthefirst Broadsword (@Edgarthefirst) reported from Fleet, England

    @SkyHelpTeam it seems unfair to couples who only have one TV not to be able to watch Sky Sport in ultra HD even if you have a Sky Q box. I don’t mind paying extra, but not on multibox I would never use!

  • BaxMatt Matt Bax (@BaxMatt) reported from Cobham, England

    @piersmorgan @SkySports Hope you burn that top after and pop down too Barts hospital . U are going too need a medical 💀

  • helena_geary Helena Geary (@helena_geary) reported from Godalming, England

    @SkyHelpTeam hi, I can’t access internet or now my sky tv. I have spoken to one of your representatives and he said external issue and could take between 3-5 days to fix. Will I get confirmation that an engineer is looking at this and I assume I will be discounted for my bill as

  • AdamSaunders02 Adam Saunders (@AdamSaunders02) reported from Horsham, England

    No matter how many adverts you run @SkySports #WhyteChisora is never a box office event. A domestic heavy weight fight stop milking fight fans. #WontPay

  • catAnsell catherine ansell (@catAnsell) reported from Horsham, England

    @SkyHelpTeam It’s not any help I have more than 1 issue

  • Edwards_Kurt Kurt Edwards (@Edwards_Kurt) reported from West Molesey, England

    Loving MNF @SkySports “Spurs will never win the league” & @GNev2 saying they used to be “pathetic & spineless”

  • mrsphillipsxx Hayley Phillips (@mrsphillipsxx) reported from Godalming, England

    Absolutely terrible service from @SkyUK tried watching a film tonight on sky q and it constantly says waiting for more to download 😡 cannot believe that I pay for the service as well as the additional money for the film 😩🤬 so disappointed wouldn’t get this with virgin

  • MarkBurridge1 Mark Burridge (@MarkBurridge1) reported from Windlesham, England

    Don’t think I’ve even seen anything as embarrassing as @SkySports NFL Show replaying fans at home celebrating a touch down ‘as if live’ when they’ve clearly wound it back, pressed record on their phones and celebrated as if it had just happened 🤔🙄🙄.... #nfl 🏈🏈

  • KarenLavKennedy Karen Kennedy (@KarenLavKennedy) reported from West Molesey, England

    @SkyUK you place an order pay extra for next day delivery and it doesn’t turn up. You ring sky who then tell you they can’t help because it is an online order but before that when I first called and held on for 10 minutes they cut me off #frustrated.

  • bendell Benjamin Dell (@bendell) reported from Farnborough, England

    @TheAshPhillips @SkyUK @virginmedia 100% their terrible UX is the reason I stopped using Virgin 8 years ago. Not surprised it’s so poor. So crazy that a company like that wouldn’t take UX and design seriously.

  • andrewdrury andrew drury (@andrewdrury) reported from Compton, England

    @SkyUK once a great company now gone down the drain. You tried to connect me for two months but it seems to difficult, failed appointments.

  • christof88 Chris Whitehead (@christof88) reported from Tongham, England

    @SkyHelpTeam I am no longer a customer and have no interest in returning (moved to BT). How can I stop your retention team from calling me several times a day?

  • oli_neal Oli (@oli_neal) reported from Milford, England

    @SkyHelpTeam you are a disgrace of a company. Missed 3 key rounds of @anthonyfjoshua fight because your stream went down. Have pictorial evidence and being offered no refund.

  • cliffglaurious CLIFF gLAURIous ⚒??✌ (@cliffglaurious) reported from Farnborough, England

    @SkyUK It would help if you could allow customers who wish to cancel a package, to just do that instead of keeping ppl on the phone & feeding us pointless jargon.

  • mattmedland Matt_grumpy (@mattmedland) reported from Blackwater, England

    Hello @SkyUK. Come at me. I’ve had enough of @Virgin and it’s another week before they fix the broadband. Shoddy company. Useless call centre. What deals do you have for new customers @SkyUK ?

  • CFCboy_Dan Dan Dunning (@CFCboy_Dan) reported from Holmwood, England

    @SkyHelpTeam we’ve been without a working box since the weekend. Sales team managed to talk us into new Q box and a new 18 month contract. To be sorted sept 29th!! Wife spoke to someone an basically got fobbed off. The amount we pay service isn’t good enough I think you’ll agree?

  • SHB_Bookkeeping SafeHandsBookkeeping (@SHB_Bookkeeping) reported from Yateley, England

    Our experience of @SkyUK customer service is appalling. A example of how not to do it. I feel your #pain try using an ex-employee (there are plenty of them) or a moonlighter who care about #CustomerService unlike Sky - it may cost you, but soooo worth it.

  • ptpmultitrades ⚒ PTP Multi-Trades ⚒ (@ptpmultitrades) reported from Horsham, England

    Thanks @SkyUK for totally spoiling a movie experience y say a movie is ready to watch when half way thru it stops and says needs to download totally shit service I’ll be cancelling tomo #ripoff

  • uklg Lee ? (@uklg) reported from Farnborough, England

    Why does the @SkySports presenter keep saying “@ManCity have dropped points ALREADY after only dropping points once in 20 games last year”. Last year we dropped points in game2. Idiot.

  • Jake_Harris15 Jake Harris (@Jake_Harris15) reported from Horsham, England

    @SkyUK 90% of the time I can’t watch tv because this always happens. Tried calling and asking for help but the same shit advice is given and nothing works. Never had trouble before I got sky Q. Absolute piss take. This has been on going for over 6 months now! Disgraceful.

Sky Issues Reports

Latest outage, problems and issue reports in social media:
  • Dave52289953 Dave (@Dave52289953) reported

    @SkyHelpTeam hi my sky q box has froze 5 times in the last few days just a steady amber light I have done the unplug f#power hold down standby button do as to do a update but still doing the same £130 om not happy

  • chikenzo kenzo (@chikenzo) reported

    @SkySportsNews @SkySports Horse shit

  • abcd501023 abcd501023 (@abcd501023) reported

    @fenhammer94 @hammerhicky @SkySports Absolute dog shit.... 10 players in the World 11😂😂

  • JChurch_1994 JakeChurch (@JChurch_1994) reported

    @ShaneClarke534 @SkyHelpTeam Holy shit 😳 we can't get virgin in Hampton 😫😫

  • JoeySmith90 Joseph Anthony Smith (@JoeySmith90) reported

    @timbeatts8 @SkyUK Same mate! Mines been off for 2 days properly now!! Will get them to reimburse the days not working plus the days that I can’t use my sky Q properly too

  • BradburyLeigh Brad (@BradburyLeigh) reported

    @SkySports sign up Roy Keane just to be controversial & have the odd outburst in an attempt to stay relevant cos those exact same traits are the reason he will never ever be any good at management. Sign @JonWalters19 now that would be controversial 🤪

  • elliottgilmore elliott gilmore (@elliottgilmore) reported

    Good lord this painful viewing. So amateur in presentation and should never been screened live. More mistakes than an #arsenal back 4. @SkySports #FIFAFootballAwards

  • JChurch_1994 JakeChurch (@JChurch_1994) reported

    @ShaneClarke534 @SkyHelpTeam It honestly the worst. When I get my own place gonna get the fasted I can get, no matter the price 😂

  • NasimaAkther19 Nasima Akther (@NasimaAkther19) reported

    @SkyUK horrible experience with fiver broadband. Really disappointed. Slowing it down every evening, busy time, early morning. Absolutely rubbish.

  • up_the_trin_ Craig Jackson (@up_the_trin_) reported

    @SkyUK new customer and order cancelled without any contact too us!! Then on hold for over an hour only too find out your salesperson mislead us and wrongfully sold us package and has now antagonized occupier of house we're buying, outstanding service 😒... thanks @SkyUK