Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 12/17/2025 19:25

December 17: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Cranleigh, Surbiton, Weybridge, Farnborough, Horsham, Chertsey, Crowthorne, Woking, Guildford, Dorking, Yateley, Addlestone, Byfleet and Walton-on-Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomCranleigh Total Blackout
United KingdomSurbiton Internet
United KingdomWeybridge Internet
United KingdomWeybridge Internet
United KingdomFarnborough TV
United KingdomHorsham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • SeeTarno12 SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • Steve_Guildford Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • hough_and_stuff Gina Hough (@hough_and_stuff) reported from Godalming, England

    @SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • blueskies_me ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • lillosays Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • xdontblinkx Debbie Cook (@xdontblinkx) reported

    @SkySports I really hope next time I want to talk about mens football with my son he's not gonna direct me to lil sis halo bullshit whatever it is. This is truly awful. Actually thought it was a joke! @SkySports

  • adam_nitz Adam Nitz (@adam_nitz) reported

    @zooboomajuu @SkySports They can’t virtue signal to dumb people otherwise

  • R3DLFC D Naylor (@R3DLFC) reported

    @SkySports Absolutely ridiculous, why the hell are you making it into something it isn’t, this is a joke no way does the female sporting……. Hang on tik tok? This is a trial, before you know it your going to be either paying for it, or it will no longer exist, it’s belittling to women

  • L4NDOSMIAMI Floren ·˚ ༘ IS GOING TO JAPANGP (@L4NDOSMIAMI) reported

    @Dan7Bow @elliemolloson @SkySports Not a subsection, seperating them out. If you have “no skin in the game” you have no idea how bad this is. Match and sport don’t need to mix to dumb down sport for women. We can understand it like a normal person.

  • Stillnotgone1 Nevergone72(1) (@Stillnotgone1) reported

    The cow co-commentating with Ian Crocker on @skysports just ****** up by saying, "let's hope Celtic can do something" then tried to correct herself. What a **** show of a commentary team.

  • Piech42 Rich Piechowski (@Piech42) reported

    @SkyHelpTeam Hello Sky help team, would you possibly be able to assist me regarding obtaining a £20 refund? I paid the £20 initial fee twice back in September when I ordered a new Sky Glass Gen 2 (due to a mix-up with the Sky operator on the colour of the TV ordered). Thanks!

  • Hariclea Hariclea (@Hariclea) reported

    @JackieF1nut @SkySports These are fake,people legitimately taking the p*ss out of a very bad idea

  • uneducatedpleb_ Elliot (@uneducatedpleb_) reported

    @RowanPAFC23 @SkySports To me it just seems insulting, acting like all sports fans who are women need **** like "Matcha" or some useless trend just to keep engaged with sport. What was wrong with normal sky sports? Surely they could just add more of the womens game to attract the crowd?

  • ped____ ped🐝 (@ped____) reported

    @SkyUK WiFi down and engineer decided not too turn up today after he was scheduled and to top it off I can’t book a new appointment until Monday even though you have known about this issue since Wednesday - minimum 5 days without wifi is not acceptable at all

  • zoekaren Zoe (@zoekaren) reported

    @SkySports This is just insulting and patronising. I fear you have not actually consulted any women in making this account. It’s just embarrassing. Ring fencing womens sport fans is not helpful. Best thing you can do is delete the damn account.