Sky Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Farnham, Weybridge, Farnborough, Camberley, Dorking, Horsham, Guildford, Leatherhead, Sandhurst, Bordon, Haslemere, Addlestone, Sunbury-on-Thames, Fleet and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Farnham |
Internet | |
| Weybridge |
Total Blackout | |
| Farnborough |
Internet | |
| Camberley |
TV | |
| Dorking |
TV | |
| Horsham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Alison Stallard
(@AliStallard1) reported
from
Ewhurst, England
@SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?
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Sir Fran Walsingham
(@haughtonk9) reported
from
Godalming, England
@SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Stuart Balshaw
(@Goodison1001) reported
from
Wokingham, England
@SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Dan Rose
(@_DanRose_) reported
from
Wokingham, England
@RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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David Shepherd
(@Shepo77) reported
from
Wokingham, England
@SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice
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Neil Hill
(@PIledriver63) reported
from
Camberley, England
@johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Kate Hutchings
(@TheHutchenator) reported
from
Liphook, England
@SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Robbie.R2o22
(@RobertR45967392) reported
@SkyHelpTeam Hi pearl, I'm looking for some help with my bill this month. Its £44, I have paid £24 towards it and looking to see if a can pay the other £20 at a later date
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somecallme2019
(@somecallme2019) reported
@Everton_Extra @VinnOConnor @SkySports Atleast if we are going down we are going down in flames.
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tenaciousgaz
(@tenaciousgaz) reported
@Korsty_ @SkyHelpTeam Consider Vodafone Broadband. Depending on area they may have pro 2 broadband. Which provides you with free boosters to keep coverage around the house, they also have a dedicated support. Having had pro 2 since the start, I have only had one drop out, and they fixed immediately.
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Just Me
(@G4RDN3R) reported
@SkyUK - how the hell are we supposed to get in touch? I spent 5 hrs yesterday to no avail. No reply on live chat, twitter, facebook, nobody picking up the phone. I want to cancel!!!!!!
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Angela Millward
(@Millie340) reported
@SkyHelpTeam is there a problem with broadband, it keeps cutting out.
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Ian Hammonds
(@ihammonds) reported
@SkyHelpTeam So that reply basically says we don’t care , how the hell am I suppose to know what are good and what are bad numbers
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Kevin Lynch
(@divingkerds) reported
@SkySports I can se a Keane/Haaland incident in the 2nd leg, and to be honest I wouldn’t blame him.
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RVH cherry
(@doowekim) reported
@SkyHelpTeam Sky Broadband crashing again! So unreliable, happening too often, what’s the problem this time? #SkyBroadband
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Paul
(@8gzd8k76nM) reported
@ihammonds @SkyHelpTeam I suppose you are also the type to trip over an obviously raised curb and then blame someone else aren’t you. Play stupid games get stupid prizes and in your case its an almost £40 charge
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Ollie Farrer
(@OllieFarrer) reported
@SkyHelpTeam I haven’t had satellite signal for a week, one of your team has been and told me it won’t work due to the scaffolding opposite. I was informed you’d be in touch to discuss options as well as put a pause on my account. Still waiting..