Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 01/15/2026 15:00

January 15: Problems at Sky

Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Farnham, Weybridge, Farnborough, Camberley, Dorking, Horsham, Guildford, Leatherhead, Sandhurst, Bordon, Haslemere, Addlestone, Sunbury-on-Thames, Fleet and Cranleigh.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnham Internet
United KingdomWeybridge Total Blackout
United KingdomFarnborough Internet
United KingdomCamberley TV
United KingdomDorking TV
United KingdomHorsham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • AliStallard1 Alison Stallard (@AliStallard1) reported from Ewhurst, England

    @SkyHelpTeam please help. Elderly father has struggled for 3 days now with no signal. Cannot get through by phone. Who should we ring? Appears to be SkyQ remote problem.

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • ClementsKelly82 Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @SkyHelpTeam Internet has been down for the last 24hrs, hearing stories it's affecting the Wokingham, RG41 area, any news?

  • haughtonk9 Sir Fran Walsingham (@haughtonk9) reported from Godalming, England

    @SkyHelpTeam Can’t ring my landline number. Stopping direct debit till it’s sorted. This lack of service and the inability to talk to anyone is rubbish.

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • Goodison1001 Stuart Balshaw (@Goodison1001) reported from Wokingham, England

    @SkyHelpTeam my broadband is down and I’ve tried everything suggested. I can’t get through to anyone and keep getting the same suggestion repeated via txt. As a 16 year Sky customer I need help please !

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • _DanRose_ Dan Rose (@_DanRose_) reported from Wokingham, England

    @RajeshShastri69 @SkyHelpTeam @nlsturgeon Yes, having the same issue, also in Wokingham

  • luvo09 Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • Shepo77 David Shepherd (@Shepo77) reported from Wokingham, England

    @SkyHelpTeam how do you actually speak to someone if your broadband is down, without going through the online help as broadband is down???? #fail #terribleservice

  • PIledriver63 Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • TheHutchenator Kate Hutchings (@TheHutchenator) reported from Liphook, England

    @SkyHelpTeam Thank you. It shouldn’t be this hard to be able to get a contact number for customer support where you can actually speak to someone.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RobertR45967392 Robbie.R2o22 (@RobertR45967392) reported

    @SkyHelpTeam Hi pearl, I'm looking for some help with my bill this month. Its £44, I have paid £24 towards it and looking to see if a can pay the other £20 at a later date

  • somecallme2019 somecallme2019 (@somecallme2019) reported

    @Everton_Extra @VinnOConnor @SkySports Atleast if we are going down we are going down in flames.

  • tenaciousgaz tenaciousgaz (@tenaciousgaz) reported

    @Korsty_ @SkyHelpTeam Consider Vodafone Broadband. Depending on area they may have pro 2 broadband. Which provides you with free boosters to keep coverage around the house, they also have a dedicated support. Having had pro 2 since the start, I have only had one drop out, and they fixed immediately.

  • G4RDN3R Just Me (@G4RDN3R) reported

    @SkyUK - how the hell are we supposed to get in touch? I spent 5 hrs yesterday to no avail. No reply on live chat, twitter, facebook, nobody picking up the phone. I want to cancel!!!!!!

  • Millie340 Angela Millward (@Millie340) reported

    @SkyHelpTeam is there a problem with broadband, it keeps cutting out.

  • ihammonds Ian Hammonds (@ihammonds) reported

    @SkyHelpTeam So that reply basically says we don’t care , how the hell am I suppose to know what are good and what are bad numbers

  • divingkerds Kevin Lynch (@divingkerds) reported

    @SkySports I can se a Keane/Haaland incident in the 2nd leg, and to be honest I wouldn’t blame him.

  • doowekim RVH cherry (@doowekim) reported

    @SkyHelpTeam Sky Broadband crashing again! So unreliable, happening too often, what’s the problem this time? #SkyBroadband

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @ihammonds @SkyHelpTeam I suppose you are also the type to trip over an obviously raised curb and then blame someone else aren’t you. Play stupid games get stupid prizes and in your case its an almost £40 charge

  • OllieFarrer Ollie Farrer (@OllieFarrer) reported

    @SkyHelpTeam I haven’t had satellite signal for a week, one of your team has been and told me it won’t work due to the scaffolding opposite. I was informed you’d be in touch to discuss options as well as put a pause on my account. Still waiting..