Sky

Sky Outage Report in Guildford, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Guildford come from postal codes GU1.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Guildford, Surrey, England 01/11/2026 18:35

January 11: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Guildford, Surrey, England

The most recent Sky outage reports came from the following cities: Farnborough, Camberley, Dorking, Horsham, Guildford, Leatherhead, Farnham, Sandhurst, Bordon, Haslemere, Addlestone, Sunbury-on-Thames, Fleet, Cranleigh and Surbiton.

Loading map, please wait...
City Problem Type Report Time
United KingdomFarnborough Internet
United KingdomCamberley TV
United KingdomDorking TV
United KingdomHorsham TV
United KingdomCamberley TV
United KingdomGuildford TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • blueskies_me ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • Steve_Guildford Stephen Batterbury MARLA (@Steve_Guildford) reported from Albury, England

    @SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • Sbravery Sean Bravery (@Sbravery) reported from Horsham, England

    Worst PL defender of all times #SHUMUN #football #PremierLeague #SkySports

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • bobturpie Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • fleetsaints Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • SeeTarno12 SeeTarno12 (@SeeTarno12) reported from Lindford, England

    @SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.

  • lillosays Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • Daniely79 Dan (@Daniely79) reported from Godalming, England

    @SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

  • Hunsy1969 Paul Hunsdon (@Hunsy1969) reported from Wokingham, England

    @SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

  • benmurphy08 Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • illustrastion_d Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mandatye Amanda Tye (@mandatye) reported

    @skytv @SkyHelpTeam Will they help tho? 🤔 doubt it. Grab the money n run

  • Cherie64463189 Ohnoyoudidnt (@Cherie64463189) reported

    @SkyHelpTeam What I'd like is Internet service. Down all day Bt37 0bw and no reply about when it will be back up and running! Numerous tweets from others about this and no responses

  • _TimeLord_ Kelly (@_TimeLord_) reported

    @SkyHelpTeam @OpenreachHelp can anyone give a time when the Internet in Newtownabbey will be up and running again? It's been nearly 12 hours since it went down and there's been no update on what's happening.

  • MrWp80 gamer/streamer fighting for better service (@MrWp80) reported

    @SkyHelpTeam The data I am giving and to contact me.i am more than happy to work with you (sky) if this gets sorted and I'm not lead up the garden path like in the past.i have done everything on my side to elevate the problem but anything I do doesn't work. knocking off WiFi,wired conn,etc

  • Gemma___Lou Gemma (@Gemma___Lou) reported

    @SkyHelpTeam I suddenly have an error message saying there’s a problem with my viewing card. I’ve follow the help page on your website but it’s still the same.

  • DarkblueDad Keith Guthrie ⚽️📷🎸💙🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦 (@DarkblueDad) reported

    @SkyHelpTeam Now 1458 replies and no nearer a solution it appears

  • Mazzy1977 Marion Hutchison (@Mazzy1977) reported

    Been on hold for sky tech for 90 mins. #cancel #hopethiscallisfree @skytv @SkyHelpTeam

  • miki_kiko Miki (@miki_kiko) reported

    @SkyHelpTeam Went through all the trouble shooting as advised. Still not working. Was told there’s a faulty batch and we got one of them. Told it would be sent. But not received it and can’t watch sky

  • sevenpuddlelane Jennifer Jane 💙 (@sevenpuddlelane) reported

    @SkyHelpTeam I’ve now been told by your virtual assistant I should ask other customers for help. Is this a wind up?

  • LemmingUk Steve (aka Lemming) (@LemmingUk) reported

    @SkyHelpTeam Hi Claire, my tweet is following on from a chat with your teams including retentions. Sadly unhelpful to say the least. Had a follow up call to check why we cancelled - explained the tree issue and they said "thanks" then hung up before we could say anything.