Sky Outage Report in Guildford, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Horsham, Aldershot, Camberley, Addlestone, Woking, Farnborough, Cranleigh, Guildford, Farnham, Weybridge, Dorking, Leatherhead, Sandhurst, Bordon and Haslemere.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
TV | |
| Horsham |
Wi-fi | |
| Horsham |
Internet | |
| Aldershot |
Internet | |
| Camberley |
TV | |
| Addlestone |
Wi-fi |
Community Discussion
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Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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simon
(@simongemmell) reported
@SkyHelpTeam I am experiencing intermittent connection issues with broadband in the cambusnethan area. Can you confirm if there is an issue ?
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Abi Baumann
(@abi2112) reported
@SkyHelpTeam good to know your so called help team on the phone are becoming ruder by the call, been with you 20 years and never been spoken to so appallingly. Something that should have taken 5 minuets to clarify took over 30 and resulted in giving up completely. #skymobile
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Gim Cruickman
(@cruickman) reported
@SkyHelpTeam is something wrong with the on demand service on sky glass? House of the Dragon S1E1 isn’t loading at all. Tried everything including turning it all on/off again. Been waiting for it all to come out and just sat down to watch it. Disappointed 😔
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steven cleaton
(@travu2yell) reported
@SkyHelpTeam Can anyone help with ITV hub not working on our sky glass puck. Tried all the obvious things - switching off for 2 mins - resetting the itv hub and signing back in - checked for updates - hub loads and then won’t play any programmes
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TrutH
(@truth007x) reported
@Janicegenuine @SkySports Dn’t support blindly
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$ a m 🚜
(@Sam_Henry14) reported
Hi, @SkyHelpTeam why doesn't my BT subscription carry onto my Mini box upstairs. It work fine on my main Q box, but when I try to watch even recorded shows it doesn't work..
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Nic Daniels
(@JustMeNic) reported
@charles900 @SkyHelpTeam Still nothing!!! I cannot believe that we have had no broadband for ONE WEEK tomorrow and have no idea if we’ll ever get it back, unbelievably nobody at #sky knows any more details, used all mobile data, had to buy an #EE router for £50 to see us through more days of no service!!
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TheBoyW1llm0tt
(@theboywillmott) reported
Hi @SkyHelpTeam my broadbands been down all day, all your online service checker states is it will be back up in 2hrs. 10hrs later, im still waiting and it still reckons 2hrs. Can you tell me what is the problem and when will it be fixed as your website has no information?
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Jules
(@Jules_John) reported
@SkyHelpTeam Cheers Ross, I think it’s a case of biting the bullet & cancelling our contract so we can go out & buy a TV and service that works. It should never be available to customers in this state, you’re making customers feel like fools in paying for an inferior product
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Andy Parry
(@andiparry) reported
@SkyHelpTeam Existing customer