Sky Outage Report in Guildford, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 02: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Addlestone, Woking, Farnborough, Cranleigh, Guildford, Farnham, Weybridge, Camberley, Dorking, Horsham, Leatherhead, Sandhurst, Bordon, Haslemere and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Phone | ||
| TV | ||
| TV | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Gina Hough
(@hough_and_stuff) reported
from
Godalming, England
@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Simon 'Whippet'..
(@s_reynolds808) reported
from
Tongham, England
No internet ... @SkyUK down all day ....
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sallie
(@HappyinHertford) reported
@SkyHelpTeam I want to cancel my broadband. Is there a way of doing it without being on hold for over an hour?
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Allroundgoodguy
(@ATheboy69) reported
@SkyHelpTeam , Please can you confirm if you have an outage with mobile network, my phone and another sky phone are saying, not registered on network thanks.
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Sandra Hayes
(@SandraHayes1) reported
@SkyHelpTeam why does my new Sky Glass TV KEEP freezing?? This is the second time I’ve asked you. Very poor service!
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Paul Henehan
(@PHeny73) reported
Bundesliga coverage has gone right downhill since @SkySports took over. Hardly any football on tonight, Union Berlin v Cologne playing tonight and still not covered. Lucky if you get two games a weekend. Poor show.
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☦ A ☦ 🇺🇦🏳️🌈🇮🇹🇬🇧🇺🇦⭐⭐
(@AndreLasic) reported
@SkyHelpTeam My sister has been having issues with a crackling phone line and broadband dropping at least 12 times a day. She called Sky and they said her line is fine, it may be fine your end, but not her end! She’s been with you for 20 years, but she’s now had enough wit Sky
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Dave (PSN: MCVDFC)
(@D_F_Chandler) reported
@SkyHelpTeam Hi Laura. Trying to cancel package.
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Tee
(@TGunson) reported
@SkyHelpTeam So I can cancel even tho I’ve not got this letter cause that’s what an advisor said I needed back in Feb? I find it odd that I’ve never not received any important emails from you apart from this
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Tony Daniel Peden
(@PEDENMILLWALL) reported
@lukedolan_ @MichaelBensonn @SkySports You would have to believe that Khan performed badly because he was injured in order for that theory to make sense though.. is that the what you believe? He was hurt from Jabs in the first round.. I’m not sure how that could be down to injury.
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Craig Pankhurst
(@Craig_Pankhurst) reported
@TheCiaranJames @SkyUK I thought BT was awful. Sky is a new level of appalling.
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Callum
(@Tybs_) reported
@SkyHelpTeam Started using your messaging service at 2pm and still not agents 😣