Sky Outage Report in Guildford, Surrey, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Godalming, Aldershot, Woking, Horsham, Chertsey, Crowthorne, Farnborough, Camberley, Fleet, Dorking, Guildford, Leatherhead and Cobham.
| City | Problem Type | Report Time |
|---|---|---|
 Godalming |
TV | |
| Aldershot |
TV | |
| Woking |
Internet | |
| Horsham |
Internet | |
| Woking |
TV | |
| Chertsey |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Helena
(@bowerhe) reported
from
Wokingham, England
@SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.
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zo
(@zooooeee_x) reported
from
Godalming, England
@SkyHelpTeam False alarm it's back up and running thanks for your help!
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Graham H
(@mercfan) reported
from
Farnham, England
@SkyHelpTeam been having problems with both my Sky Q Mini Boxes, cannot watch any recordings and cant access most channels from 105 onwards, have done a master reset but makes no difference, broadband is fine, wi-fi is fine, software version up to date, i’m so upset, bin next 🤬
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Charlotte Kevan
(@Charlottekevan) reported
from
Farnborough, England
@SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on
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Ash
(@A5hley_) reported
from
Farnham, England
@SkyHelpTeam is an absolute shambles. Booked in the wrong address and now pushing bavk my TV and broadband for a good few weeks. Awful
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Graham H
(@mercfan) reported
from
Farnham, England
@SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Oz Maliphant ☀️⚡️🚗🚀🛰🌍💚
(@OzMaliphant) reported
from
Bordon, England
@SkyUK Finally. Does SkyStream support 4k? Can I get rid of the silly boxes and just use my Smart TVs apps or my Xbox/a PlayStation?
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Gazza
(@garymbrett) reported
from
Bagshot, England
@SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague
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Jonathan Lytle
(@JonathanSALytle) reported
from
Camberley, England
@SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Martin 🇬🇧 🇺🇲
(@martincadby) reported
from
Camberley, England
@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my internet is down - can you help?
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Paul Wells
(@xmb1138) reported
from
Tongham, England
@SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.
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joey harrison
(@joeyharrison89) reported
from
Hindhead, England
Why isn’t the Arsenal game on tv ? **** paying all this money for @SkySports
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Drabble (nee James)
(@sarahjames1504) reported
Love a wasted afternoon on the phone to @SkyUK. 13 years a loyal customer and they just don't care. Told one thing by one person, put on hold only to told something else. How can you justify putting my bill up by nearly 15% with ZERO added benefit 😡
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Courtney Davis
(@courtneysivad) reported
@SamHay @SkyHelpTeam Hmm. Well after over 15 months of issues I was told in the end that it was a broadband fault. And it is actually known to sky them selves. Something to do with IPV6 (internet protocol) failing due to firmware. I am currently working on a refund due to these issues.
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Natzalexis
(@natzalexis) reported
@SkyHelpTeam is there a problem in the streatham area in London I’ve tried everything and can’t get a connection
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dan matthews
(@danmatt99457110) reported
@mattwignall0710 @sharkwolf9136 @SkySports such a dumb comment, that is like saying if you picked 11 of the best european footballers gave them a few weeks to train they would beat liverpool.....it doesn't work like that.....
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Freddi Malmberg
(@FreddiMalmberg) reported
@SkySports Bloody hell, how slow are you guys? It's already here we go and nearly a total agreement on the fee
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Abhinesh Kharel 🍧
(@abhimufc) reported
@SkySports @FabrizioRomano is way better than Skysports. So damn slow this news
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Rob
(@Mikes_Brother) reported
@bahgawd2 @SkySports Nine. None of the offences were shown on highlights. Even StanSport had a better reel, it was that poor.
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SquarePeg
(@squarepeg47) reported
@SkyHelpTeam please help! You have “said” you have connected my broadband in my new house today but you haven’t. You have not sent the the right cable. I called a number and a person abroad just tried to sell me netlfix. I work from home and need my internet today. As promised.
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James_Tapley
(@JamesTa36861889) reported
@SkyHelpTeam Have been through self repair on website and doesn’t fix. It just suggests unplugging microfilter and plugging back in. Tried to ring and automated message said problem with local exchange?
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Samantha Cook
(@SamCook69) reported
@Ofcom @SkyHelpTeam Thank you we eventually got it sorted. I thought that was the case and when we presented them with that they relented. It shouldn’t have to be a battle with a service provider.