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Sky outages and service status in Guildford, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Guildford, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • 50% Internet (50%)
  • 33% Wi-fi (33%)
  • 17% TV (17%)

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 9: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 9 days ago
Guildford Internet 10 days ago
Aldershot Wi-fi 13 days ago
Woking TV 14 days ago
Guildford Wi-fi 16 days ago
Woking TV 17 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • Mike_Owens_4638
    Mike Owens (@Mike_Owens_4638) reported from Farnham, England

    You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

  • benninojets
    Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • aaronwebb80
    Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

  • BeckyMorrish13
    Becky Morrish (@BeckyMorrish13) reported from Camberley, England

    Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

  • VickyChas3
    Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • Thomasgordon01
    Thomas Gordon (@Thomasgordon01) reported from Camberley, England

    @chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

  • Sbravery
    Sean Bravery (@Sbravery) reported from Horsham, England

    Be interested how @BBCSport and @SkySports deal with this. When Leicester won the league, Spurs who were never top of the table that year, “bottled it”, yet the media lovechild Liverpool had a substantial lead and blew it......big style.

  • PhilOCPhotos
    Phil O'Connor (@PhilOCPhotos) reported from Grayshott, England

    Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

  • LJL_77
    Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • roygarr78004403
    roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • DrBoilers
    Dr Boilers 🐰 (@DrBoilers) reported from Ash, England

    @SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

  • aaronwebb80
    Aᴀʀᴏɴ Wᴇʙʙ (@aaronwebb80) reported from Aldershot, England

    Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

  • JustineBalmer
    Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • s_reynolds808
    Simon 'Whippet'.. (@s_reynolds808) reported from Tongham, England

    No internet ... @SkyUK down all day ....

  • NichoolasG
    nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • ingraphicsuk
    Mark Wakelin (@ingraphicsuk) reported from Fleet, England

    @SkyHelpTeam no phone line, completely dead, any issues in my area

  • Timmymagic84
    Tim’challa (@Timmymagic84) reported from Camberley, England

    @stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam I can’t watch live tv or recordings. I’ve just reset the q mini so waiting to see if that sorts it as network connection is all good.

  • SiobhanBren
    Siobhán Brennan (@SiobhanBren) reported from Thorne, England

    @theandyhazell @SkyHelpTeam I know I’m stupid with technology but that doesn’t sound like a very good idea. 😂

  • G93Phillips
    George Phillips (@G93Phillips) reported from Spalding, England

    @BarnPosey @SkyHelpTeam I’ve tried. For the stuff I want to downgrade it says to cancel call this number. Then I ring it and listen to automated service. When you say you want to change things on your account it says you can do it online.

  • didelfcdazy
    Damien lfc ynwa🇮🇪ynwa (@didelfcdazy) reported from Derry, Northern Ireland

    @SkyHelpTeam another outage in #derry be good to see the bill this month time for a change

  • Connlith
    Connlith M (@Connlith) reported from Ballycastle, Northern Ireland

    @skytv broadband down yet again. @SkyHelpTeam also an increase added to upcoming bills. Yet your services are down twice in under a week. A contract works both ways. Maybe time to switch....

  • hanimp123
    hannip65 (@hanimp123) reported from Coylton, Scotland

    @SkyHelpTeam need help with regards to my tv package, essential worker, can’t get through on telephone or help online

  • MazSummers
    Marilyn Summers (@MazSummers) reported from Oakengates, England

    @SkyUK @SkyHelpTeam a 3rd party accidentally cut thru a cable yesterday disrupting work & study across a huge area but, a bigger worry was loss of comms for those alone in lockdown. THANK YOU to your engineers who worked thru the night so we awoke to a fully restored service.

  • aroundthehouses
    Mark Newton (@aroundthehouses) reported from Bricket Wood, England

    @SkyHelpTeam Hi. Nope still not working although all connected and broadband WiFi working. Happening on both q mini boxes.

  • MouliRahman
    Mouli Rahman (@MouliRahman) reported from Ashton-under-Lyne, England

    @SkyHelpTeam i have spent 10 hrs trying to fix my connection issues. Working from home these past 7 weeks and no issues. All of a sudden our broadband was down last night and have not been able to work. Why

  • JaseCritchley
    Jase Critchley (@JaseCritchley) reported from Hoyland Nether, England

    @SkyHelpTeam @swfcgal @SkyHelpTeam check your network before you reply. I can see hundreds of tweets with you tagged saying their internet is down. Phone the techies!!