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Sky Outage Report in Guildford, Surrey, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Guildford come from postal codes GU1 and GU2 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Guildford, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Guildford, England

The most recent Sky outage reports came from the following cities: Sunbury-on-Thames, Guildford, Aldershot, Woking, Cranleigh, Yateley, Fleet, Addlestone, Surbiton, Camberley, and Horsham.

CityProblem TypeReport Time
Sunbury-on-Thames Internet 6 days ago
Guildford Internet 7 days ago
Aldershot Wi-fi 10 days ago
Woking TV 11 days ago
Guildford Wi-fi 13 days ago
Woking TV 14 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Guildford, England

Latest outage, problems and issue reports in Guildford and nearby locations:

  • treepassionista
    Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • garymbrett
    Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

  • Charlottekevan
    Charlotte Kevan (@Charlottekevan) reported from Farnborough, England

    @SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on

  • mercfan
    Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam good afternoon, trying to arrange a home move, new property had Sky before me so I guess its just an address change? Who can help?

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • zooooeee_x
    zo (@zooooeee_x) reported from Godalming, England

    @SkyHelpTeam False alarm it's back up and running thanks for your help!

  • BrightLouise
    Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • joelrobison_
    Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

  • rhunt321
    Rob Hunt (@rhunt321) reported from Northchapel, England

    @SkySports pundits condemning European super league. But you know what would really help lads ? Refusing to show it...

  • mercfan
    Graham H (@mercfan) reported from Farnham, England

    @SkyHelpTeam been having problems with both my Sky Q Mini Boxes, cannot watch any recordings and cant access most channels from 105 onwards, have done a master reset but makes no difference, broadband is fine, wi-fi is fine, software version up to date, i’m so upset, bin next 🤬

  • bowerhe
    Helena (@bowerhe) reported from Wokingham, England

    @SkyHelpTeam hi, I haven't been able to use my mobile data for about a week now - can make calls and text but no Internet. Is there a known issue at the moment with the network? Tried all the troubleshooting on my phone but it's still not working.

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • martincadby
    Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England

    @SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • xmb1138
    Paul Wells (@xmb1138) reported from Tongham, England

    @SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.

  • InksterPaul
    Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • Anita_Fruitloop
    ♥TJ♥LF1♥ (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnnyDowling10
    Johnny Dowling (@JohnnyDowling10) reported

    @SkyHelpTeam Can you try to write that again but do your best to make sense this time please? Why is my Internet down yet again?

  • NickiParry
    Nicki Parry (@NickiParry) reported

    @SkyHelpTeam hi, our broadbrand and has been awful for two days and is really internitttent. Your feed is showing a lot of similar comments. Is there a widespread problem with your service that you’re working on?

  • adclark85
    Adrian Clark (@adclark85) reported

    @SkyHelpTeam I did this previously and there was no answer. When I eventually spoke to someone they simply sent a new box. Now im in the same position. Can someone please help.

  • YesZebra
    YesZebra 🦓 (@YesZebra) reported

    @sighmohn @SkyHelpTeam Mines gone down CR4 area

  • _nellyFG
    Nelly - Univers Fantasy (@_nellyFG) reported

    Hi @SkyHelpTeam our internet connexion in down Wifi and Broadband. Is there anything happening around South London - Croydon?

  • GortonDarren
    MonkeeShines (@GortonDarren) reported

    @SkyHelpTeam broadband down in West Byfleet area? please confirm

  • zarascakes
    Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • LoordGh
    Nana Kwaku Poku🇬🇭 🖤🏴󠁧󠁢󠁥󠁮󠁧󠁿🙏🏿 (@LoordGh) reported

    @sighmohn @SkyHelpTeam Same is Wallington it has goes down... fix it please

  • Althie_Model
    Althie_Model (@Althie_Model) reported

    @SkyHelpTeam broadband down, need it for work, cant get through to a human. I pay too much a month for this

  • ramsesdss
    RAMSES XII (@ramsesdss) reported

    @SkyHelpTeam Internet/Broadband is down in the CR0 post code area! I went online and did all steps and still down! Can you look into this please!