Sky Outage Report in Guildford, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Guildford come from postal codes GU1.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Guildford, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Guildford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Guildford, Surrey, England
The most recent Sky outage reports came from the following cities: Farnborough, Guildford, Farnham, Weybridge, Camberley, Dorking, Horsham, Leatherhead, Sandhurst, Bordon, Haslemere, Addlestone, Sunbury-on-Thames, Fleet and Cranleigh.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Guildford, England
Latest outage, problems and issue reports in Guildford and nearby locations:
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service
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Ben Murphy
(@benmurphy08) reported
from
Fleet, England
@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@LeighBee88 @SkyHelpTeam Cheers for update Leighanne you’re providing a much better service than @SkyHelpTeam 👍
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Stephen Batterbury MARLA
(@Steve_Guildford) reported
from
Albury, England
@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.
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Dan
(@Daniely79) reported
from
Godalming, England
@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this
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Sean Bravery
(@Sbravery) reported
from
Horsham, England
Worst PL defender of all times #SHUMUN #football #PremierLeague #SkySports
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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SeeTarno12
(@SeeTarno12) reported
from
Lindford, England
@SkyUK please fix your ISP services, I am trying to game with friends and being thrown off the network 7 times in 30 minutes is making it borderline impossible. This is inexcusable! Fix. Your. Network.
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Steve Jones
(@fleetsaints) reported
from
Fleet, England
Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Simon Lill
(@lillosays) reported
from
Farnham, England
@SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.
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Paul Hunsdon
(@Hunsy1969) reported
from
Wokingham, England
@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Day
(@jeffd1963) reported
@SkyHelpTeam broadband down all evening, thank god I haven’t switched to #SkyGlass or I wouldn’t have had tv to watch either 🤬
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B
(@bwrs99) reported
@SkySportsNews @SkySports please please never use that Panel again for the scores show ill never ever watch it again. Scary times Jeff retiring this year
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outdoorshuman
(@outdoorshuman) reported
Why is it for years and years at football there were never ‘medical emergencies’ or ‘supporters taken unwell’ at games whereas now it seems players constantly being taken off and games suspended now? 🤔 #skysports #soccerspecial
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Tom
(@sybotical) reported
@SkyHelpTeam still down, this happens way to regularly, resetting the router does absolutely nothing before you tell me to do that
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Samantha Valentine💙#FBPE💙🏳️⚧️🌈💋#WokeAsFuck
(@I_am_Samantha_V) reported
from
Sale, England
@SkyHelpTeam my broadband is down and from the comments I've been reading it happening in a lot of places in the UK, please sort it out, I pay a lot of money for this. Thank you
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Ben
(@bxnpipe) reported
@SkyHelpTeam Yes, sent out an openreach engineer too, and a new router. Been told it’s an outage problem and should be fixed within 24 hours. Well that was 2 days ago and it’s still not working. Can’t connect my playstation and haven’t done since friday night. Beyond annoying now
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Bigbuckbertha
(@Bigbuckbertha1) reported
@SkyUK are you SERIOUS!? I had open reach out today fixing the no broadband and it’s bloody well down again ….. I want a refund ! !!!!!
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molly noble
(@mollyno26191424) reported
@SkyUK fix ur WiFi plz
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Chris M
(@ChristRMorris) reported
@SkyHelpTeam your broadband has been bad for days. so bad today that I've had to turn off WiFi and use data to tweet this and to try and open the MySky app.
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BUCK
(@Buck_artist) reported
@SkyHelpTeam Ive spoken to one of your colleagues over the phone! Broadband still down