Sky Outage in Bagshot, Surrey, England

@SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

@SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

@SkyHelpTeam Yet again you have surpassed yourselves with your level of customer service. Monday’s business hours pretty much over and done and despite your promise that someone would call me today, alas they have not.

@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

@SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!

County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...

Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

@SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days

@SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...

@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you

@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

@SkyHelpTeam is there an issue in the Maidenhead area with the internet. Don’t seem to have any connection.

@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

Having problems getting set up with @SkyUK online... 😩

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

No internet ... @SkyUK down all day ....

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****

@alex_elkay21 @Orrgarde @SkySports Yeah but remember apart from 16/17 we have been bad..

Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

@youngy0102 @SkySports Sorry Scotty, Danny Rose clearly playing him onside. They haven’t shown it coz it never happened. 😉

@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

@SkyHelpTeam no phone line, completely dead, any issues in my area

The @SkySports presenter just apologised as some bad words were sung in the Wednesday game against their local rivals 😂.....hurry up & get out of our game all real supporters hate your channel , this is a proper atmosphere

@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!

@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!

You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

@chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

@ChewHead47 @_Rahim1200 @JordanLampard98 @SkyUK @sjboutiqueonli1 I’ve had BT for years and no issue 🤣

@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

Brilliant service from @SkyHelpTeam internet Service has gone down twice tonight in the B70 area. Really not good enough for a paid service

@SCarolina_XBRIT @MatchroomBoxing @KSIOlajidebt @DAZN_USA @SkySportsBoxing @SkySports @FiteTV He held his head (illegal) and uppercut him, and when he was on his way down he hit him in the back of the head (illegal). That’s why the 2 points were taken away.

@SkyHelpTeam Broadband has been unstable over the last few weeks, cutting out completely at night. Before you send me a useless generic link to "solve" the issue. I've tried it, It's your end.

@SkyHelpTeam broadband internet absolutely useless yet again!!!!! Why is it so crap, getting fed up of it now.

@SkyHelpTeam Honestly your internet is shit

@SkyHelpTeam Back to good old @ThreeUK broadband. Sky is down for a change. 🙄

@SkyUK internet is dog shit! Haven’t had a connection this bad since my dad try to speak to me!

@EmilyWrighty96 @NetflixUK @SkyUK Think it must have been down a short while. Was up working today l x

@Cricketdel @NetflixUK @SkyUK I was having issues with Netflix last night on the Xbox x

@SkySportsNews @SkySports At least the Egypt national team have some common sense. Poor Naby Keita got bummed by his