Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/25/2025 09:25

December 25: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Bracknell, Brentford, Uxbridge, Hounslow, Wembley, Harrow, Southall, Richmond, Slough, Northolt, Surbiton, Weybridge and Farnborough.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • dtips7 Dan Tippell (@dtips7) reported from Spelthorne District, England

    @PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • MaMaDolson Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • melvyn1975 Andrew Melvyn Walden (@melvyn1975) reported from Marlow Bottom, England

    Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • lisahoman lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • KevinRama_ Kevin Rama (@KevinRama_) reported from Bracknell, England

    @SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • alie1202 Alice (@alie1202) reported from Ealing, England

    @SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DarrenMccaskie Darren peco mccaskie (@DarrenMccaskie) reported

    @Daily_Hotspur @SkySports If we dont beat west brom on sunday that man has 2 go,top 4 all but gone already ffs all my years watching spurs I've never seen worse ,didnt even watch 2nd half last night 🤮🤮🤮🤮

  • RichForsyth87 Rich F (@RichForsyth87) reported

    @SkyHelpTeam No worries. Call was answered soon after anyways and we came to the conclusion that it was @netflix's issue 🙄

  • Swanny1988games Swanny1988 (@Swanny1988games) reported

    @SkyHelpTeam Yes, I followed all help options, it happens quite a lot. Last night was just especially annoying as we were doing a charity 12hour stream and kept losing connection. 🤞 we can get this sorted ASAP.

  • TalowzGaming Talowz (@TalowzGaming) reported

    I'm switching from @SkyUK to @virginmedia and agreed with Sky to cut off broadband on the 5th of March. Today I find out Sky had cut me off a month early. I now have no internet access for over 2 weeks. My career depends on an internet connection. @SkyUK please help and resolve.

  • Seph_Joe_B Seph (@Seph_Joe_B) reported

    @SkyHelpTeam why do I pay so much a month to be directed to a customer forum for help?

  • JAMESFF9 JAMESFF (@JAMESFF9) reported

    @Johnmufc1234 @kristianutd @SkySports Just go to bed kid,you are a typical delusional 12year old that thinks he knows everything and knows **** all.

  • DevotionDj DJ Scott Devotion (@DevotionDj) reported

    @SimonLester24 @SkySports We have our issues and we are not playing amazing football at all. But yes If we had Jose, we would have all hated it! He can win a micky mouse cup this year but it covers nothing. Can not stand the man, so glad we did not get him, he does not match our club anyway.

  • MarkHor85004053 Mark Horgan (@MarkHor85004053) reported

    @Abdu1Mo @Icecoldmanuel @SkySports Mate I dont support arsenal and even I think it was a terrible decision, id feel victimised if it was against my club and rightly so, maybe by the letter of law its correct but common sense needs to be applied also and there was none and thats the issue here

  • emelschwartz emeles #mylifematters 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇬🇧🇪🇺 👍 (@emelschwartz) reported

    @SkyHelpTeam FFS, i've had enough of this waste of my life... time to cancel the upgrade broadband, cancel my Sjy TV and dump the whole damned package - assuming i can actually speak to someone.... My life and time is surely worth more that waiting on hold for sky to give a dman?

  • I3unny_ Mikey (@I3unny_) reported

    @SkyHelpTeam any news on the internet outage in the so41 area been without internet since about half 12 this afternoon?