Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Isleworth, London, Wembley, Slough, Hounslow, Hammersmith, Northolt, Aldershot, Brentford, Camberley, West Drayton, Staines, Southall, Ealing and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Isleworth |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Toffeeforlife
(@JonToffee) reported
from
Marlow Bottom, England
Can we talk about the match about to come on @SkySports and not other crap?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Mark Cooper
(@markstarshipit) reported
from
Maidenhead, England
@SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?
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TB 10
(@tsbains64) reported
from
Slough, England
@SkySports redbutton not working #redbutton
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Williams
(@Pwilliams33Paul) reported
@SkySports Well Spurs have had zero atmosphere for years so it shouldn’t be a problem
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Andrew Benson
(@bennythebeluga) reported
@SamWiseex @SkyHelpTeam Mine is down in Standish
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Sarah Knott
(@SarahKnott48) reported
@SkyHelpTeam Internet down again???#skybroadband
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e-mum ✨
(@JiggglePhysics) reported
Honestly never go with @SkyUK for broadband. I haven’t had a stable connection is over a year, the customer service is dreadful (I have even been called a liar by a customer service rep) and I have been promised maybe… 10 call backs??? and never got one 🥴
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Skippa
(@SkippaLatte95) reported
@asborich @SkyUK @SkyHelpTeam Hence why I've cancelled my contract been poor service for the past year
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x
(@bestgosfarmer) reported
@SkyHelpTeam ight im switching back to EE you’re such a **** isp holy, ye woohoo let’s shut down our entire network again!!!! just let a man play competitive in peace
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Kelstar
(@kel_sims) reported
@SkyHelpTeam @SkyUK I am sick of my internet failing every night. Sky is a complete scam right now never ever had worse service
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SMHillis
(@HillisSm) reported
from
Lisburn, Northern Ireland
@SkyHelpTeam any timeline to fix the fault in Lisburn? Been down nearly 2 hours now
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nari 🇮🇷
(@AFC_Nari) reported
@FootballlForAll @SkySports Arteta literally ruined Auba with his tactics. wtf is this bs
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Rich
(@Hutch_1986) reported
@SkyUK all 3 lights on router are green but no Internet on any device. Fix please.