Sky outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Staines, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (62%)
- Wi-fi (15%)
- Phone (12%)
- TV (9%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Sky outage reports came from the following cities: Kingston upon Thames, West Drayton, Slough, Hounslow, Brentford, Southall, Ruislip, Wembley, Northolt, Hampton, Addlestone, Hayes, Epsom, Isleworth, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 23 hours ago |
|
West Drayton
|
Phone | 24 hours ago |
|
Slough
|
Phone | 24 hours ago |
|
Kingston upon Thames
|
Phone | 1 day ago |
|
Hounslow
|
Wi-fi | 1 day ago |
|
Brentford
|
Internet | 1 day ago |
Nearby cities with recent reports
2 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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topcat500 (@theresacoote) reported from Brentford, England@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Ollie Weaver (@weavero96x) reported from Bracknell, England@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Robin Evans (@robin1302) reported from Brentford, England@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
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N 💙🏳️🌈 (@Nicole_UB3) reported from Hillingdon, England@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Margaret Partridge (@MargaretPart) reported from Egham, England@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Cara (@Haribocheeks) reported from Bracknell, England@SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.
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#stuckinarock (@Stuckinarock) reported from Twickenham, England@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
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Matt Brunt (@1Brunty) reported from Bracknell, England@SkySports Yep agree but How many mistakes from our players tho through out that game!! Some very costly mistakes!! Can’t blame the ref. We were awful
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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richard foster (@rcfoster) reported from Brentford, England@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Art Vanderlay (@6ft1tonsoffun) reported from Burnham, EnglandThis @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheseColorsDontRun (@truthtellerGB) reported@cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.
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OriginalCrackfox (@SteveGrange77) reported@cxdi55 @skytv @SkyHelpTeam Don't engage in the "we can reduce your price nonsense". Cancel. Wait for the offers to start popping up on the MySkyApp. NEVER accept the first offer, always reject the "this is the best deal" offer eventually they will drop their pants to try and keep you.
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Ed (@Ed_Pritch91) reported@WeAreOpenreach @SkyHelpTeam are saying contact you, your saying context sky. They've sent me a router that doesn't work. Why is nothing straightforward.
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Maxmus and Lexter (@maxmusandlexter) reported@SkyHelpTeam I too would like to report phone landline down and app not working
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Rusty (@FSC4W) reported@cxdi55 @skytv @SkyHelpTeam **** them and switch to a different provider.
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Paul Webster (@PaulRWebster) reported@cxdi55 @skytv @SkyHelpTeam Sky comes down Openreach fibre, like most other providers, so it is very easy to move elsewhere. They act like they have a monopoly on Broadband and TV, but the world has changed. They don't.
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Robin Sergeant (@rsergeant) reported@cxdi55 @skytv @SkyHelpTeam Plusnet seem to be reasonable when it comes to renewal. Never worth leaving them and decent price
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macduffy74 (@macduffy74) reported@cxdi55 @skytv @SkyHelpTeam Still having issues with broadband through Sky. Keep giving me a new router and same issue and problem with service and coverage. Apparently a VIP customer but new customers get better cost and service. Awful.
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Stuart Gilmour (@StuartG95310984) reported@cxdi55 @skytv @SkyHelpTeam My sky is up for renewal and they are charging me £20 more then a new customer, for the same package. So much for loyalty 🤬
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Emine Ibrahim (@Emina_ibrahim) reported@niiciidee @BullThe384402 @SkyHelpTeam My elderly mum’s mobile is also not working for incoming and outgoing calls