Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Staines come from postal codes TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (64%)
-
TV (13%)
-
Wi-fi (13%)
-
Total Blackout (5%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Wembley, Ealing, Acton, Hounslow, Farnborough, Feltham, Slough, Windsor, Uxbridge, West Drayton, Harrow, Surbiton, Hammersmith and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
||
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Robbo
(@sjr66qpr) reported
from
Richmond, England
So my red button for QPR v Swansea says it's WBA v Reading @SkySports WTF #QPR
-
Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
-
Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
-
Peter Baker
(@bakerpeter8) reported
from
Wooburn, England
@DavidJ_Farrell @SkyHelpTeam Hey I’ve same problem with sky@email account
-
JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
-
RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
-
Becky Downes (Dalby)
(@beckydalby) reported
from
Maidenhead, England
@SkyHelpTeam is there an issue in the Maidenhead area with the internet. Don’t seem to have any connection.
-
James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
-
Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
-
Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
-
Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
-
Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
-
Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
-
Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
-
Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
-
Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
-
Alan McInally
(@AlanMcInally) reported
from
Hounslow, England
@David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀
-
Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
-
Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
-
Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Judith Brandrick 💙
(@JudithBrandrick) reported
@SkyHelpTeam Perhaps some of your comms team can be redeployed? Stop sending out the weekly offers flyers and junk and dedicate their time to providing a better service to existing customers. I know, radical!
-
joy saunders
(@joysaunders1980) reported
@SkyHelpTeam I can’t even speak to anyone in the tech team now, this is beyond a joke no updates at all it’s not good enough! My neighbour has said openreach has said it’s not there issue what is the issue exactly! My bill is due on the 1st March why should I pay
-
Chris Lord
(@ChrisLord18) reported
@SkyHelpTeam This has been down for over 5 hours now, you tell us to check the status which says it will be fixed within a few hours, which obviously isn't the case! Can you please give a more specific update on when to expect service to resume?
-
Julie Cordery
(@julieco) reported
@SkyHelpTeam hi we have no satellite signal on sky q. Is this a known problem or should I report it. Wn7 area north west
-
Josh Mamuya
(@JoshMamuya3) reported
@SkySports Too poor in attack since his arrival chelsea have scored on 10 goals in 8 Matches in all competition
-
andrew stoodley
(@jugs007) reported
@SkySportsNews @SkySports While test was poor both teams and umpires and pitch
-
Rîjnoveanu Victor
(@rijnoveanuv1) reported
@SkyHelpTeam I wish Rick Astley had his own broadband service. He would never give us up or let us down. Unlike you during everyone's online schooling. And don't you reply with those copy paste messages that say "wE aRe FiXiNg ThIs AsAp ChEcK hErE FoR sTaTuS:"
-
morphine queen (UK)
(@morphinequeen) reported
@SkyHelpTeam But I don't have any way of calling them because my phone is not working. I'm sorry but I'm disabled and CEV, I need my phone to be able to get help in an emergency.
-
Jon Stevenson
(@JonStGB) reported
@SkyHelpTeam wow, so here I am trying order a product from you and you can't help and you just keep repeating the same things - I've told you what the breakdown says but you literally have no answer and cannot help. Says it all. Thanks, I'll be off to @virginmedia then.
-
The Broken Nerd
(@MiloMil67239093) reported
@SkyHelpTeam I can’t call your help team as I can’t get a signal on my sky mobile phone. I’d like to speak to someone to politely tell them where to poke my phone & my contract...