Sky Outage in Staines, Surrey, England

@SkyHelpTeam I’ve been trying to cancel my subscription for days but no one is answering the phones/or online chat and I’ve also DM’d you. I would like to cancel ASAP - pls tell me how I can

My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

@x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation

@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

@SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.

@SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today

@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.

@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating

@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again

@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁

@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!

@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service

@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

WALLAHI **** U @SkyUK MAN SAID U CUT MY WIFI AT THIS HOURS SYM

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the skyhub box until it turns red after that you should have the 3 green light back on

@SkyHelpTeam I have been having the same issue the only way I have managed to get it up and running again is by holding the black botton at the back of the box until it turns red and when all 3 light on its back working again

@SkyUK I will be calling in the morning to cancel my subscription as I do not want to continue paying money to a company at the head of the #ScumMedia

@SkyUK **** you and your dumb Internet

@SkyUK I keep having problems with my WiFi being connected but nothing is loading, I’ve reset the internet box plenty of times, even at the best of times I’m never getting the connection speeds we were told we’d get, absolute bag of shite would not recommend to anyone

@SkyUK I think all customers should cancel direct debit to sky the might reply

I don’t know if it’s the @GameBattles servers or @SkyUK connection BUT THEY ARE BOTH AWFUL. MY MATES GET INTO THE GAME BEFORE ME!!!

@SkySports If you trying to hide how poor the club have been this season and trying to get away with relegation

@AndyP1982 @SkySports @SkySportsNews I did indeed find it on youtube! Poor quality but good enough!