Sky

Sky Outage Report in Staines, Surrey, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/30/2026 17:35

January 30: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Ealing, Epsom, Northolt, Hounslow, Addlestone, Woking, Hayes, Farnborough, Staines, Slough, Tadworth, Hammersmith, Southall and Pinner.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomEaling Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • JonathanSALytle Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • chelseachris Chelsea Chris (@chelseachris) reported from Bracknell, England

    @SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • robin1302 Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • streekyBBBgetem Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • annielara97 Annie Goldman (@annielara97) reported from Bracknell, England

    @SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks

  • andy_stedman Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • philstoke Phil 🌴 (@philstoke) reported

    @SkyUK @SkyHelpTeam the discovery app needs some work. It's slow, selection and going back is a nightmare takes you back to top of the screen menu? Fright club starts at s1 ep3.. #Discoveryplus

  • ParryRezWells Parry RezazadehWells (@ParryRezWells) reported

    @SkyHelpTeam we have had a call from one of your advisors to say they have received a notice to say our broadband signal is low and they want to help us get it better. Is this a scam? My husband didn’t give them any details and hung up.

  • rentrebel Rent Rebel (@rentrebel) reported

    Hi @SkyHelpTeam Was told on the phone last week that i own my router and it isn't locked. Why does the WLAN settings page not allow me to change username and password for a new ISP then pls? No option to enter VLAN # either. Can you fix this to truly unlock? #skybroadband @ofcom

  • richard37975735 richard myers (@richard37975735) reported

    @SkyHelpTeam I got sky Q in due to signal issues when engineer installed sky Q he said all the wire was corroded and I have to wait until April 😡 but yet still charge me for sky sports I can’t watch due technical fault

  • emilyneilson_ emily (@emilyneilson_) reported

    Anyone else had issues with @SkyUK broadband all day today? Cutting in and out non stop

  • richard37975735 richard myers (@richard37975735) reported

    @SkyHelpTeam Yes an@engineer as been booked for April but 3 months with signal issues i can’t watch my sport

  • dadros70 Al (@dadros70) reported

    @ReadingFC @SkySports I know it's not the clubs fault, but is someone complaining to the EFL and ifollow? We pay actual money for this service - broadcasting pictures and sound that are in sync is hardly cutting edge technology.

  • BENMD_15 benjo_17 (@BENMD_15) reported

    @SkySports No they NEVER were in end of.

  • LiamTownsend261 L_T (@LiamTownsend261) reported

    @SkyHelpTeam hi can you give me the phone number I can call to cancel my sky broadband please.

  • secretarchitect Mark Camidge 💙 (@secretarchitect) reported

    @SkyHelpTeam Yep coming on and off - mostly off! Says an issue and to get in touch