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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/12/2026 19:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Uxbridge, Farnborough, Wembley, Camberley, Slough, Hounslow, Hampton, Brentford, Epsom, Ruislip, Leatherhead, Kingston upon Thames and Bracknell.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • andy_stedman Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • martincadby Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England

    @SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC

  • Charlottekevan Charlotte Kevan (@Charlottekevan) reported from Farnborough, England

    @SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • chelseachris Chelsea Chris (@chelseachris) reported from Bracknell, England

    @SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • martinyemi Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rossbarney2003 Lisa Rinna's Iconic Hair (@rossbarney2003) reported

    @2ndDusty @SkyUK @SkyHelpTeam It's down in Kingswells too 😭

  • MikeCZEC Mike (@MikeCZEC) reported

    @SkyHelpTeam Your broadband has been out since very late last night in the NE of Scotland. Your website says there are no faults in the area and yet there clearly is unless me, my friends, and those on your forums are coincidentally all facing the same problem.

  • bristolnback Carol (@bristolnback) reported

    @SkyHelpTeam trying to access sky VIP via the mysky app and it just keeps taking me back to home page. Would like to book something, can you help?

  • CyndiInnes Cyndi Innes (@CyndiInnes) reported

    @SkyHelpTeam Broadband down in AB12, no issues according to the app. Meant to be WFH.

  • katsuiswaifu Scott (@katsuiswaifu) reported

    You are a joke @SkyHelpTeam Broadband is down and for everyone else too… Having to use 4G right now.

  • curltwurlshurl Shirley Watson (@curltwurlshurl) reported

    @SkyHelpTeam I notice you saying S.England etc have broadband outage, I couldn’t be further from there if I tried, there is an outage with us in the Scottish isles. Very frustrating. Looking forward to being back online so I don’t feel like you are taking my money for nothing.

  • stufc stuart cook (@stufc) reported

    @scottgb73 @SkyHelpTeam Hopefully not as I’m sure I read it as saying it wouldn’t affect service.

  • RonaldHearne18 Ronald Hearne (@RonaldHearne18) reported

    @SkyHelpTeam Allow me to explain something to you. I got a message last week. I could not open it. My daughter using a three mobile phone had to put the message onto her phone so that I could read my message?? Sky mobile is a very saddo network provider. You at the Sky mobile team? Sad losers

  • marrm31688557 👍 (@marrm31688557) reported

    @SkyHelpTeam Morning, Internet is down in AB12 for a good few customers. Website says no known outages. Please confirm if this is accurate, thanks

  • gadgetgirrl Gadget Girl (@gadgetgirrl) reported

    @grahambird80 @SkyUK It’s down for me as well. What a pain 😩