Sky

Sky Outage Report in Staines, Surrey, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 11/24/2025 02:20

November 24: Problems at Sky

Sky is having issues since 02:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Ealing, Hounslow, Ascot, Ruislip, Wembley, Slough, Weybridge, Southall, Brentford, Twickenham, Uxbridge, Bracknell and Richmond.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomEaling Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • Coral73 Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • 1Brunty Matt Brunt (@1Brunty) reported from Bracknell, England

    @SkySports Yep agree but How many mistakes from our players tho through out that game!! Some very costly mistakes!! Can’t blame the ref. We were awful

  • JohnRaddon John Raddon (@JohnRaddon) reported from Marlow Bottom, England

    @SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • TBoulders Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sean6Duffy Sean Duffy (@Sean6Duffy) reported

    @dananthall @SkyHelpTeam I've the same issue too 🥱

  • Kevinde90524281 Kevindelaney (@Kevinde90524281) reported

    @SoccerAM @SkySports @jimmybullard Crap show

  • AdamB96749988 Adam (@AdamB96749988) reported

    @SkyHelpTeam hi, just reading in your small print that if you restrict service, you'll even restrict the ability to call the emergency services. Is this true? Would you potentially help people to die because they owe you your pound of flesh?

  • sally_chamness But First…Sleep! 🦥 (@sally_chamness) reported

    Today isn’t fairing any better for me. Therapist confirmed tissue damage from putting my back out earlier this week. And for some reason non @SkyUK mobile people can’t call/text my phone. Says number not in service. But I can call out and my caller ID reflects the right number.

  • dananthall Dan Hall (@dananthall) reported

    @SkyHelpTeam Hello. Im having issues with Sky go on my PS5 I have read people having similar issues. Im with virgin media and the internet seems fine with all other apps working fine but sky go won’t load or goes to a blank screen. I’ve been through your help section. Any ideas?

  • Gillysixpence Gillysixpence (@Gillysixpence) reported

    @SkyHelpTeam Is there an issue again in EX36? I'm trying to game & my hub has dropped at least 6 times this morning. I had a major drop the other day for about 2 hours, your end not mine. Please fix it as it's just gone again.

  • Britspiers B S-K (@Britspiers) reported

    @SkyHelpTeam trying to give notice to terminate package....still waiting 2 hours in chat system.....

  • Rumzy5 Rmxzy (@Rumzy5) reported

    @SkyHelpTeam I have been trying to reinstate my account, I have paid up to date and I have THREE sim plans which have been down for the past 12 hours.

  • matty_wilkinson Matty Wilkinson (@matty_wilkinson) reported

    @AdamLeese1 @SoccerAM @SkySports Never in doubt

  • dan1el88 🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦 (@dan1el88) reported

    @Pjohnnners @SkySports Nice to hear somebody with some positivity, never got this from *****. We currently look unfit and short on confidence.