Sky Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southall, Hammersmith, Marlow, Maidenhead, Wembley, Slough, Hounslow, Egham, Northolt, Bracknell, Isleworth, Aldershot, Brentford and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Marlow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Saurongrant 💙
(@saurongrant) reported
@SkyHelpTeam @Smith4Adam This problem has been going on since August. Is there any place we can go for some answers as I am paying over £100 per month for this service and as of today I can find nothing on Twitter or the forums indicating you even know what the problem is and your just fobbing us off.
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K
(@kyle1point5) reported
@SeanJacks @kevindraisey @SkySports Ok. You’re either too drunk or stupid but I’ll break my rule and try explain; 1. You used a **** analogy for a tackle at football. 2. You get upset at something inconsequential. 3. You rage tweet because you’re either too drunk or stupid.
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Charles Morris
(@NetworkBan) reported
@Mr_Andrrson @SkyHelpTeam I have drop out issues in Edinburgh.
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Ryan Berry
(@GummyM3) reported
@MBrundleF1 @tedkravitz All the Lewis Fanboys and SkySports need to move on. '21 was a crazy, fun season and the collectively whining and pining over the fact it didn't go there way for once in nearly a decade is stupid.
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UnsnappedBasher
(@Unsnappedbasher) reported
As if it's not Bad enough playing this **** Game ( World of Tanks ) @wargaming_net Half way through a Match my Unreliable **** Internet goes off, Thanks @SkyUK Just Absolutely Awesome Service!! Please Hurry up @LilaConnectUK and connect me. I think my Head is going to Explode 🤯
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K
(@kyle1point5) reported
@SeanJacks @kevindraisey @SkySports You were the one that used the **** ambulance analogy
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Chloe Alfano
(@ChloeAlfano) reported
@SkyHelpTeam You are charging me £30.50 for a month of sky (which I no longer have it’s a cancelled service) £27 early exit fee for Boost and £80 cancellation fee? Make this make sense @BBCWatchdog this company is clearly scamming customers
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Michael Smith
(@monkey_bill) reported
@SkyHelpTeam our new phones have arrived, with one coming sooner than expected, but there is no sign of the Galaxy buds that were supposed to come with the Galaxy S22. Your virtual bot couldn’t help. Can you?
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Eric Wroot
(@Wrooty69) reported
I wonder if @GretaThunberg face picks up @SkySports Horrible little rat who seems to have crawled from under its rock!
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Danii Macleod
(@DaniiMacleod1) reported
@SkyHelpTeam I’m in the north west and mines not working