1. Home
  2. Companies
  3. Sky
  4. Staines
Sky

Sky outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Staines, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 10, 1:15 PM GMT+1.
  • 61% Internet (61%)
  • 24% TV (24%)
  • 8% Total Blackout (8%)
  • 4% Wi-fi (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Northolt, Hounslow, Wembley, West Drayton, Maidenhead, Uxbridge, Brentford, Bracknell, Hayes, Sunbury-on-Thames, Woking, Southall, Slough, Twickenham, and Hampton.

CityProblem TypeReport Time
Northolt Internet 4 hours ago
Hounslow Internet 1 day ago
Wembley Internet 2 days ago
West Drayton TV 3 days ago
Maidenhead Wi-fi 4 days ago
Wembley Internet 6 days ago

Nearby cities with recent reports

Wembley

3 recent signals

2 days ago
Northolt

2 recent signals

4 hours ago
Hounslow

1 recent signals

1 day ago
West Drayton

1 recent signals

3 days ago
Maidenhead

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • treepassionista
    Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • NeverGiveIn123
    Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • 1Brunty
    Matt Brunt (@1Brunty) reported from Bracknell, England

    @SkySports If he considers himself a serious boxer he should stay well clear of this guy. Seems to be on a good path no point getting involved with that idiot.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • rulik228505
    rulik (@rulik228505) reported

    @Lamineishim @theMadridZone @SkySports It's an arsenal shirt you useless piece of garbage

  • JohnK19491
    John Kennaugh (@JohnK19491) reported

    @SkySports I wouldn't like to meet Dubois down a dark alley.

  • Lorrin2024
    Lorrin (@Lorrin2024) reported

    @SkyUK your staff misktaingly disconneted my mobile line on 10th march. I'm still waiting for you to fix the issue so my number is not lost. You are still billing me for this also. Your staff have said they'd call me back over 10 times. No resolution no call backs, 30 days is up?

  • Messi10Nishant
    messi10 (@Messi10Nishant) reported

    @TouchlineX @SkySports worst overhyped footbaler no doubt

  • AmiduSaidi
    Amidu Saidi (@AmiduSaidi) reported

    @Pavlo__Escobar @FabrizioRonald0 @SkySports You mean by having his fingers broken huh

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS

  • Szymon03104325
    SzymonP (@Szymon03104325) reported

    @eurofootcom @SkySports Who ******** even is this

  • jacks1973_66835
    jackie wales (@jacks1973_66835) reported

    Trying to watch @SuperLeague on the @SkySports app is like pulling teeth it’s like they don’t give a crap at all been same all weekend #rugbyleague

  • Markus181285
    Mark Gibson (@Markus181285) reported

    @SkyUK diabolical customer service, apparently £20 compensation is acceptable for you supplying not 1 but 3 broken Sky Glass tvs. Taking time off work to wait for deliveries and constant phone calls to chase up call backs that you should be making and don’t bother.

  • fergalson
    Pete (@fergalson) reported

    @SkyUK whatever you are paying your network team, you need to cut it. A quick google, or use of copilot shows that THE ROUTER CANNOT CAUSE A RED LOS. Openreach engineer has said it’s an issue with sky, my neighbours are having the same issue USING the sky router.