Sky outages and service status in Staines, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (62%)
- Wi-fi (15%)
- Phone (12%)
- TV (9%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Staines, England
The most recent Sky outage reports came from the following cities: Kingston upon Thames, West Drayton, Slough, Hounslow, Brentford, Southall, Ruislip, Wembley, Northolt, Hampton, Addlestone, Hayes, Epsom, Isleworth, and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 2 days ago |
|
West Drayton
|
Phone | 2 days ago |
|
Slough
|
Phone | 2 days ago |
|
Kingston upon Thames
|
Phone | 2 days ago |
|
Hounslow
|
Wi-fi | 2 days ago |
|
Brentford
|
Internet | 2 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Annie Goldman (@annielara97) reported from Bracknell, England@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
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Mark Thorley 🏴 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Lindsay (@wentworthlindsa) reported from Esher, England@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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#stuckinarock (@Stuckinarock) reported from Twickenham, England@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
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richard foster (@rcfoster) reported from Brentford, England@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Lino.. Oh. 💙 (@linopolis) reported from Brentford, EnglandWhat could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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jitesh* (@JPA_LFC) reported from Hillingdon, England@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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M a r k H e s t e r (@sparkyhester) reported from Ealing, England@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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bermbasher (@bermbasher1) reported from Camberley, England@SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks
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Margaret Partridge (@MargaretPart) reported from Egham, England@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Andy Middleton (@BremnersBoots) reported@SkyHelpTeam That's fine, I'm not with you, and never will be.
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L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
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Kevin Mclean (@KevinMclea53084) reported@SkySports That sky sports on the Now TV is unwatchable it’s buffering worse than last season I’m going to cancel it
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THFC AJC64 (@lighty64) reported@cxdi55 @skytv @SkyHelpTeam I’ve been with sky for 32 years and due to not agreeing with something they did last year when I got 2 mobiles I have decided to leave them. I thought my tv ended next week as well but I got caught out on another call in December (my bad for not reading terms) Gigaclear £27 pm
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JCnufc1892 (@toonxarmy1892) reported@TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.
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John Lowrie (@LowrieJohn) reported@ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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IanScanlon3-3 (@ianscanlon3) reported@cxdi55 @skytv @SkyHelpTeam Was with SKY for over 20 years. Called them looking for a better deal, they said they had none. I cancelled there and then. They could not care less. I now get Netflix and Prime for next to nothing. Have never missed SKY.