Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Bracknell, London, Hammersmith, Southall, Chertsey, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Slough, Ealing and Ascot.
| City | Problem Type | Report Time |
|---|---|---|
 Bracknell |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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OMZ BK
(@OmzBk) reported
from
Hammersmith, England
Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
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Henye 💙
(@HenyeFranks) reported
from
Ealing, England
@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Jonathan Lytle
(@JonathanSALytle) reported
from
Camberley, England
@SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Robin Evans
(@robin1302) reported
from
Brentford, England
@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
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Annie Goldman
(@annielara97) reported
from
Bracknell, England
@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gra W
(@Grasport11) reported
@SkyUK There is no customer assistance . Just a 60 min wait to speak to a human. Must be their Service Prevention Dept.
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Lewis Dunford
(@DunnersLewy) reported
@SkyHelpTeam New customer, Sky Q installed today but broadband router still not arrived how do we make contact/resolve this please?
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Amy Wilkinson
(@sparklydazzler) reported
@nowtvhelp @NOWTV @SkyUK what kind of organisation makes the decision to separate 1 function into 2 and yet doesn’t include in the design of the new service, the ability of an existing customer to use the same email address for both services. I don’t want or have another one!
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Perfect Skin
(@frances_furlong) reported
@SkyHelpTeam I do understand about waiting times - if I had waited 45 mins and got the problem resolved that would be great - but an additional 3 x 45 calls following up in the same issue isn’t really acceptable
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Mo Nazam
(@monazamguitar) reported
@SkyHelpTeam Thank you. I'll look into this. I'm sick to death of sub standard service from .@virginmedia Can you tell me if there is a way I can 'trial' your service to make sure it works in my household? Is there any provision for maybe a 14 day no penalty trial?
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mark gibbons
(@MarkOrfordgibbo) reported
@SkyHelpTeam I have tried this , trying to send an email to the site doesn’t want to know and won’t open the template, tried live chat always busy , phone calls I’m dizzy with . Can I just have the email address to send the complaint to please .
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Gra W
(@Grasport11) reported
@SkyHelpTeam @UberGeekFanboy How do you get to speak with a human at your organisation? Simple query - but your service is appalling.
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Jeremy Francis
(@jeremyfrancisTT) reported
@pjcf1fan @JessicaVodeeka @SkySports I got it. I just don't agree that that is the point of what she is saying. This is whataboutism at its finest. She recognised a problem for her community and wants to do something about it. That makes sense.
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Miss Q
(@SuzyQStafford) reported
@SkyHelpTeam Helllo! It’s the lack of broadband speed constantly. I changed at Christmas and it’s been horrendous ever since moving to your super one. Have ran through all diagnostics and it just keeps telling to call you guys. So I call but can never get through.
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mark gibbons
(@MarkOrfordgibbo) reported
@SkyHelpTeam I am trying to make a complaint about my broadband but it is impossible. I genuinely give up with your company, my broadband is rubbish and now I have to pay an extra £5 pm to fix the problem. So much for loyalty.