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Sky outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Staines, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 21, 7:34 AM GMT+1.
  • 58% Internet (58%)
  • 16% Phone (16%)
  • 13% Wi-fi (13%)
  • 10% TV (10%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Brentford, Southall, Slough, Kingston upon Thames, West Drayton, Hounslow, Ruislip, Wembley, Northolt, Hampton, Addlestone, Hayes, Epsom, Isleworth, and Ealing.

CityProblem TypeReport Time
Brentford Internet 13 hours ago
Brentford Wi-fi 19 hours ago
Southall Internet 21 hours ago
Southall Internet 2 days ago
Brentford Internet 3 days ago
Slough Phone 4 days ago

Nearby cities with recent reports

Brentford

3 recent signals

13 hours ago
Southall

2 recent signals

21 hours ago
Slough

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • vanderstu1
    Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • martincadby
    Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England

    @SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC

  • pakigerian
    aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • streekyBBBgetem
    Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BakeCFC28
    JRB (@BakeCFC28) reported

    @SkySports No thanks what a load of crap bring back Soccer AM 🤡🤡🤡

  • scanty_szn
    ᴢᴀʏɴ ᴀʟ-ʀᴀʏʏᴀɴ 📿🪬 (@scanty_szn) reported

    @Blue_Footy @SkySports I never get excited when I hear Italian clubs want a player .. those mfs players are like baby diapers that you can buy for a cent or a dollar

  • Nshieldsmag24
    Kristian (@Nshieldsmag24) reported

    @Stewie_Pearce @TheClubLiveTw @SkySports I’d be worried why I was too much of a bad actor to even get a long term eastenders gig.

  • CliveR39
    CliveR (@CliveR39) reported

    As a @virginmedia customer for a decade or so, VERY disappointing to find a problem with @SkySports Sky + red button service, taking some TEN DAYS and still not fixed @Ofcom

  • GeorgeT57890681
    Lyndsey (@GeorgeT57890681) reported

    @TheTennisLetter @SkySports comms are as bad. Asking the other one a question just as the player is about to serve.

  • Sargy7
    Ian Sarginson (@Sargy7) reported

    Was with @SkyUK for 25 years. I left due to their prices being so high and continually going higher. I sent their equipment back but apparently it arrived a day late and they want to charge me over a hundred £. Absolute greed. I will never go back now

  • se7nsl
    am (@se7nsl) reported

    @SkyHelpTeam Can’t get onto the link as I have no service

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports It's pure utter crap

  • emjayeff1983
    Sports Betting & Tips (@emjayeff1983) reported

    @SkySports Should have been stopped way before that. Bad refereeing

  • Steveguis
    Steveh (@Steveguis) reported

    @SkySports Could never understand why they appointed him,