Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 11/20/2025 07:00

November 20: Problems at Sky

Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hounslow, Brentford, Southall, Wembley, Bracknell, Richmond, Addlestone, Maidenhead, Greenford, Harrow, Byfleet, Uxbridge and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • awateach Andy Walsh (@awateach) reported from Egham, England

    @SkySports 2020 is the worst year

  • Hetty_1 Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • zach_sm4rt Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • kliddelll Kate (@kliddelll) reported from Datchet, England

    @SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse

  • dr_g124 G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • ffc2004 Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • dr_g124 G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday

  • Linz197236 Linsie Keen (@Linz197236) reported from Bracknell, England

    @SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • PaulWoodford75 Paul Woodford (@PaulWoodford75) reported from Winkfield, England

    Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • byebye125 mark bye (@byebye125) reported

    @THFCsince76 @SkySportsPL In general @SkySports is largely LFCTV it’s punditry is terrible & ridiculously biased

  • Rtgfdfb Megan Spillane (@Rtgfdfb) reported

    @SkyHelpTeam hi the only app showing on my sky q mini is peacock? Are you having issues , I've restarted and still no luck

  • Julieb35 Julie Bristow (@Julieb35) reported

    @SkyHelpTeam had such poor service this evening from an advisor I had to end the call (this person needs significant training) I called back & spoke to Jamie who was fantastic & should be commended, his customer service was outstanding & he should be recognised for this!

  • davetithers62 Dave Tithers 🏆x19 (@davetithers62) reported

    @GNev2 @SkySports I think you should have brought him on. Oh hang on.........

  • NicolaDolby5 Nicola Dolby (@NicolaDolby5) reported

    @GNev2 @SkySports Never mind Gary, you’ve got Southampton next weekend. There’s no way they’ll get 7, is there?

  • loss_barry Barry Loss (@loss_barry) reported

    @zakshaw15 @SkySportsPL @SkySports Put the glue down, son.

  • SteoMooney81 Stephen (@SteoMooney81) reported

    @tedio74 @SkySports I know, he’s vermin. And you look at him and Souness today jumping down Neville’s throat for voicing his opinion on the game. They are pair of arrogant c*nts.

  • 22113Jamie Jamie 22113 (@22113Jamie) reported

    @SkySportsPL @SkySports Never thought I’d say it but I think getting rid of Ronaldo was a bad move, he brought experience that would have been useful today

  • philsuds phil sutherland (@philsuds) reported

    @GNev2 @SkySports You’ve had a stinker there Gaz. Almost as bad as he was today.

  • oldejamaicee oldejamaicee (@oldejamaicee) reported

    @GNev2 @SkySports A sore loser mate. A VERY sore loser. Liverpool didn’t play well? Your analysis is as piss poor as your club management.