Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 28: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Worcester Park, Farnborough, Bracknell, Hammersmith, Hayes, Brentford, Uxbridge, Wembley, Harrow, Southall, Richmond, Slough and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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Steve Clare
(@Steve__Clare) reported
from
Brentford, England
@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Lottie
(@lottieturnerx) reported
from
Ealing, England
Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Hillingdon, England
Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****
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Jenny Brown
(@cfc_jb) reported
from
Richmond, England
@SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Chris Hartley
(@Chartley1983) reported
from
Maidenhead, England
@alex_elkay21 @Orrgarde @SkySports Yeah but remember apart from 16/17 we have been bad..
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@SkyHelpTeam Offered sky vip diamond due to being a customer of 20 odd years. Being a diamond vip it said that I could get Sky Go Extra for free. Duly accepted then get and email saying I will be charged after offer ends.Bit scammy if so & shite way to treat long term customers.
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Val
(@tecchiegirl) reported
@VodafoneUK @SkyHelpTeam very common problem with multiple users reporting the same issue. Is there any guidance on how this issue can be fixed? I am getting quite frustrated having to constantly reset my Sky Q and my Broadband connection on my Sky Q box. Many thanks.
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Brandon Holmes
(@BrandonHolmes24) reported
@SkyHelpTeam can someone help, my sky q box keeps freezing with a loud fan noise, only way to fix is switching off at the mains. Annoying as it stops my mini box from working too!
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Carl
(@woodbridge_carl) reported
@LastWordOnSpurs @SkySports Of course he’s not unhappy, the blokes bagging £200k per week for doing **** all
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Stephen O'Donnell
(@steve5424) reported
from
Glasgow, Scotland
@SkyHelpTeam my Sky Q service is telling me I need a subscription to download catch up?? I've got the top package. My current recordings work fine etc. Please help
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Matt Astbury
(@AstburyMatt) reported
@SkyHelpTeam The Sky Go app on my Mac is displaying error code 001. I’ve tried re-installing, restarting my Mac etc. Any help?
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BlueOne
(@blue1edits) reported
@Sw3Romeo @Transferzone00 @SkySports We have never done this before lol, We are a team actually called out for spending money all the time, but yes, one time do something and suddenly you are bad. Also are you Hulk by chance? You seem to be needlessly angry all the time man, chill a bit.
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Mark Ede💙
(@markjamesede) reported
@SkyHelpTeam - for some reason I’ve had to re-sync my controller to my QBox, and when I have, all downloads and recordings are gone? Help!
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Val
(@tecchiegirl) reported
@VodafoneUK @SkyHelpTeam Hi Vodafone, Sky. I have been having multiple issues connecting my Sky Q and Sky Q mini box to my Vodafone Broadband router. These issues have become worse since I upgraded to Vodafone Pro. My Sky Q box constantly loses its connection and I have to
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Christina Patterson
(@Christi66358347) reported
@LeeScrivener88 @SkyHelpTeam I also experienced this, i contacted support service and they didn’t do anything about but @AstroCyber4 on Twitter helped me get regain access to my account✅...They’re trustworthy and reliable....:
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Lee Scrivener
(@LeeScrivener88) reported
@SkyHelpTeam hello could somebody please call me regarding my account. I have no Internet and apparently try my account is locked so can't sign in to run tests.