Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/08/2026 17:40

January 08: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Brentford, Hammersmith, Camberley, Northolt, Farnborough, Hounslow, Maidenhead, Addlestone, Sunbury-on-Thames, Southall, Marlow, Worcester Park, Bracknell and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomBrentford Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • faridji99 Mohammed farid butt (@faridji99) reported from Leatherhead, England

    Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • JonToffee Toffeeforlife (@JonToffee) reported from Marlow Bottom, England

    Can we talk about the match about to come on @SkySports and not other crap?

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • markstarshipit Mark Cooper (@markstarshipit) reported from Maidenhead, England

    @SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @Dransyo @SkySports Are you stupid?

  • SteveMay_UK Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • sattapaal Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • joelrobison_ Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • tsbains64 TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

  • bermbasher1 bermbasher (@bermbasher1) reported from Camberley, England

    @SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ashish070383 ashish kumar gupta (@ashish070383) reported

    @SkyUK @SkyHelpTeam..what is the issue with internet? It’s not working for over 2+ hours..really frustrating as I am not able to work for some urgent deliverables..is sky going to compensate the loss??😡😡

  • VRgibbo Rob Gibson (@VRgibbo) reported

    @SkyHelpTeam It’s not good enough really at least once a month this happens in my area and always in the evenings, i pay for a service that you are clearly finding difficult to supply

  • Misha75102144 Misha (@Misha75102144) reported

    @SkyHelpTeam Broadband down and one bar on 4G, which has been appealing since the 12th of Dec, never had problems until then. Any suggestions?

  • Jik69 Jakki Whelan (@Jik69) reported

    @SkyHelpTeam What on earth is going on with Sky Broadband today?!? Is it not bad enough that I cannot leave my house .... now my broadband is flakey and keeps dropping out???? 😡

  • VegaOverwatch Vega (@VegaOverwatch) reported

    @ADM_OW @SkyUK @SkyUK fix yo ****! 🗣

  • flexiturb Arjun Singh (@flexiturb) reported

    @SkyHelpTeam Any updates on this progress? The internet has been down and we’re all in the middle of a lockdown, here, with a lot of entertainment needing to be streamed. Please update us, your clients, with what’s happening.

  • leoniall Niall Burke (@leoniall) reported

    @SkyHelpTeam The outage in ilford IG1 has been like that for almost an hour now

  • sparkesfarm_t Tamara Ellison (@sparkesfarm_t) reported

    @AllxToxMyselfx @SkyHelpTeam @JamesBu21387819 We’ve had rubbish service since last night. Not good when you’re all stuck indoors. Can’t even make calls. 😡

  • Boca1965 Boca (@Boca1965) reported

    @SkyHelpTeam They'll never give a resolution timeline. Every time it's "we'll fix it shortly" but "shortly" in Sky terms is at least 3 months.

  • Goodoldjim James Warren (@Goodoldjim) reported

    @SkyHelpTeam So just to check, in 3hrs (6hrs since I encountered the problem you ignored in your website) you still have no update? @skyhelpteam @SkyUK