Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 31: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Hounslow, Worcester Park, Farnborough, Bracknell, Hayes, Brentford, Uxbridge, Wembley, Harrow, Southall, Richmond, Slough and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Hammersmith |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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(Potts) ATFC
(@richardpotty) reported
from
Farnborough, England
@SkySports Poor decision that
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Coral Westlake
(@Coral73) reported
from
Farnborough, England
@SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Tony
(@TBoulders) reported
from
Old Windsor, England
@SkyHelpTeam It gets worse, awful service!
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Fulham traveller R.I.P papa bouba diop
(@stevenffc123) reported
from
Sendmarsh, England
@nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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John Raddon
(@JohnRaddon) reported
from
Marlow Bottom, England
@SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Cairns
(@LauraCa92164602) reported
@SkyHelpTeam There are 0 updates since the outage happened?
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Adam Smith
(@BetterResearch) reported
@clasper_ken @SkyUK I've been sticking with it, thinking it maybe just gets a little getting used to. But honestly, the nice picture and sound isn't enough to offset the terrible software - and its sooo slow! And even when you get to the pictures they often lag out (and I have 1gb wifi)
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Thor Porter
(@ThorPorterDrums) reported
I can’t believe the treatment I’m receiving from @SkyUK! After being a customer for 10 years and a Sky Mobile customer for over 2 years they expect me to pay my bill without restoring my services. Platinum VIP counts for nothing!
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Aishah
(@Aish_88) reported
@BetterResearch @SkyUK Yeah I’m shocked they released it. I hate everything about it- waiting for the catch up services makes the whole thing feel cheap. Paying £100+ a month for a service that doesn’t let you even record feels like a con. It also seems to hate non sky channels and keeps crashing
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Aiden...
(@Aiden_Mulcahy) reported
@SkyHelpTeam Every single option the automated service said there was no1 available to talk at this time so I've been advised nothing
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Adam Smith
(@BetterResearch) reported
@clasper_ken @SkyUK They give you 30 days after you get it, to return - I'm a couple of weeks beyond that. Just didn't get around to it, and haven't watched much TV - but I'm going to try - it is that bad, that I'd rather have the good old box and dish.
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Ken Elliott Clasper
(@clasper_ken) reported
@BetterResearch @SkyUK Are you sending it back, because it sounds bad. I have never bought things like this, when they are launched, because they always have glitches, but I thought this must be a lot better. I am pleased we did not go for one now.
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Tam McManus
(@The_Tman10) reported
@SkyHelpTeam What’s going on with your internet? mines has been down since late last night? Still not working. G75 South Lanarkshire.
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Trucker Joe 🚛💨
(@truckerjoe82) reported
@SkyHelpTeam No problem. I believe when I looked this morning there was maintenance but quiet my area.
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Stacey Rees-Ellis
(@StaceyReesElli1) reported
@SkyHelpTeam Unfortunately of of no help though as I’ve explained in my reply.