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Sky outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Staines, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 12, 7:26 PM GMT+1.
  • 67% Internet (67%)
  • 15% TV (15%)
  • 11% Wi-fi (11%)
  • 4% Phone (4%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Addlestone, Slough, Hayes, Northolt, Hounslow, Brentford, Wembley, Epsom, Isleworth, Ealing, Uxbridge, Bracknell, Egham, Maidenhead, and Feltham.

CityProblem TypeReport Time
Addlestone TV 1 day ago
Slough Wi-fi 2 days ago
Hayes TV 2 days ago
Northolt Internet 3 days ago
Hounslow Internet 4 days ago
Slough Internet 5 days ago

Nearby cities with recent reports

Slough

3 recent signals

2 days ago
Addlestone

1 recent signals

1 day ago
Hayes

1 recent signals

2 days ago
Northolt

1 recent signals

3 days ago
Hounslow

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • CllrHelenTaylor
    Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • en1gmaw4
    Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • bermbasher1
    bermbasher (@bermbasher1) reported from Camberley, England

    @SkyHelpTeam Hi seems our broadband is really slow, any updates why please, only recently changed over to sky, thanks

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • streekyBBBgetem
    Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

  • DJPlucknett
    Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • keane016
    Wes Poole (@keane016) reported

    The irony after being on the phone to three people at @SkyHelpTeam (mobile) that the line is so bad they just hang up. Spoke to three people who eventually said I need to speak with another team. Fuming hahahhha

  • rizzles066
    HENRY BAKER (@rizzles066) reported

    @MichelleBeckett @SkyUK @VodafoneUK i recently left virgin media they are not a good service provider when trying to end the contract, try getting help with family member or even a lawyer or cab which are very good

  • brett_heath
    brett heath (@brett_heath) reported

    @lecky1975 @HayesDean7246 @SkySports Show proof please, ive not seen evidence to support what you are saying

  • _Trev_M
    Trev McIntosh (@_Trev_M) reported

    @SkySports What does the rule say? If you read the rule book, then it should not have stood. Your poll be as well say “do you support England”

  • manutdazza
    manutdazza (@manutdazza) reported

    @MichelleBeckett @SkyUK @VodafoneUK Just pay what you calculate to his date of passing and let them sue his estate for the service provided while he was dead. See how far they get with that

  • RossUKRFC
    Ross (@RossUKRFC) reported

    Hey @SkyHelpTeam why are you asking me for a pin to watch a football match I'd been watching for 114 mins? Had to reset it because you never ask for a pin....

  • MichaelLCrick
    Michael Crick (@MichaelLCrick) reported

    @MichelleBeckett @SkyUK @VodafoneUK As I have said here before, Virgin Media treat customers with total contempt. The worst type of British capitalism. Branson must be so ashamed.

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @SteveMaslinG @SkyUK @VodafoneUK That’s awful. I’m so sorry your parents went through that. :-( I’m certainly viewing them in a different light after today.

  • MarcNeal18745
    Neal_in_Surrey (@MarcNeal18745) reported

    @MichelleBeckett @SkyUK @VodafoneUK Stick to your guns with them and don’t back down, so sorry for your loss it must be awful for you x

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @SkyHelpTeam we are absolutely disgusted by your service. Last Sunday we contacted you saying our cable was damaged and we don’t have any broadband - you assured us that open reach would be here in 48 hours - a week on nothings been fixed!! This is not acceptable!!