Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/28/2026 19:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Woking, Hayes, London, Northolt, Hounslow, Farnborough, Staines, Slough, Tadworth, Hammersmith, Southall, Pinner, Twickenham, Epsom and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomWoking Internet
United KingdomHayes Internet
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomNortholt Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • JimApplegate8 Jim Applegate (@JimApplegate8) reported from Bracknell, England

    How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RobbiePaulStone Robbie Paul-Stone (@RobbiePaulStone) reported

    @SkyHelpTeam The issue actually resolves itself by me turning the mini box off at the wall. All settings are fine, what do you suggest I do?

  • nickswhite Dr Nick 💙 (@nickswhite) reported

    @SkyHelpTeam I think part of my concern Louise was that, in effect, I was raising the outage at the time, but my only option was to follow Sky's automated diagnostic system which sent me in loops when I tried to find a phone number.

  • SiWellsy Simon Wells (@SiWellsy) reported

    @SkyHelpTeam Hey @skyhelpteam that call never came! We had to call! No hub was ever sent out for the 23rd January! What are you going to do about it?? Being told 2day we have to wait for 72 hours before anything can be done shocking service @lovemoney_com #BadCustomerService #complaint

  • Thomas33466234 Thomas Mccarten 9 (@Thomas33466234) reported

    @EvertonBlueArmy @skysports But but wait, you said this morning he turned us down.

  • martin_hollamby Martin Hollamby (@martin_hollamby) reported

    @SkyHelpTeam yet again in RM18 intermittent internet service, still no incoming calls for over a week now. Not seen a any Open Reach or Sky engineers in the area. What am I paying for exactly?

  • Paulymabes Paul M (@Paulymabes) reported

    Saints fans singing so loud and sky zoom in on Newcastle fans and say ‘willing team to victory ‘ awful awful coverage tonight @SkySports #saintsfc

  • Eagle_Iain Iain (@Eagle_Iain) reported

    @SkyHelpTeam Sorted in the end. Not his fault, clearly problems at your end.

  • Gouldy1975 Paul G (@Gouldy1975) reported

    @SkySports not addressing the real issues in the game as usual. Guimaraes flying elbows and Pope's horrendous challenge. How that's not a red is beyond me. Not even given as a free kick. Scared of upsetting the Newcastle massive in the studio. Weak, always weak

  • kellserskr 🐝 PoKellieMon 🐝 (@kellserskr) reported

    @SkyHelpTeam can someone please help me via DM? The help section of the website and chatbot keep asking me to call and the issue is that I have zero service, and no other phone to call from. Thank you!

  • AmandasFistBump Rock Paper Scissors (@AmandasFistBump) reported

    I'm still scratching my head how that was ruled out? not even off his arm. Absolute joke wtf is the point in VAR even bigger joke than before @SkySports #NUFC