Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 03: Problems at Sky
Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Brentford, Hammersmith, Hounslow, Southall, Marlow, Worcester Park, Farnborough, Bracknell, Hayes, Uxbridge, Wembley, Harrow, Richmond and Slough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Brentford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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John Raddon
(@JohnRaddon) reported
from
Marlow Bottom, England
@SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Tony
(@TBoulders) reported
from
Old Windsor, England
@SkyHelpTeam It gets worse, awful service!
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Daniel
(@danielthfc13) reported
from
Southall, England
@SkyUK can you fix your wifi please 4 hours it’s been down...
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Gaishey
(@gaishey) reported
from
London, England
@Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Michelle Hook♍️
(@mchllhk) reported
from
Addlestone, England
@SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now
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richard patrick
(@richard07023467) reported
from
West Molesey, England
@SkySports In Full Support of Kick it out , Will never support BLM !
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyHelpTeam How long is it going to be down for ????
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Coppin
(@LucyCop123) reported
I am shocked the amount of issues I’ve had with @SkyUK broadband. It’s been down so many times in my area and now I have “a problem with my hub” will be contacted in 3 days. Well no I need a *** sending out now 🙄🙄🙄🙄🙄
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steven hollinshead
(@s_hollinshead) reported
@SkySports And there lies the problem, I know everyone of my clients and if they are happy or sad!
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Dave Loren
(@Dave_Loren) reported
@SkyHelpTeam still no broadband. Called the number earlier (12ish), got a recorded message telling me that it's a problem in my area and is being fixed. 1630 - txt from Sky saying fixed. Except it's not. Number in text has a wait of 'over an hour*. I pay Sky £150/m. 👍
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....noname....
(@scott_sherelle) reported
@SkyHelpTeam @SkyUK Got a call this morning from a lady who sounded like she was calling from India, demanding that I speak to her about my internet security. told her I was just about to leave for work so couldn't talk now and she became very abrupt and rude. Genuine call?
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Chase Gareau
(@chasegreau) reported
@APompliano @JoePompliano @SkySports Damn son!!
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Brainz
(@Brainz02374237) reported
@SkySports I beginning to see Ralf as an error too because I don’t understand how someone would be this awful and you keep starting him in every game. I think Ralf is not good as a coach.
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Oliver Digby
(@Ojhdigby) reported
Awful service from @SkyHelpTeam and @OpenreachHelp Neither company taking responsibility and giving information. Where would I direct complaints? #service #customerservice
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Steersy
(@Steersy79) reported
@s_hollinshead @SkySports So you have never had a client say they are happy but chose to go elsewhere anyway?
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floyd maywether
(@joilsontaturana) reported
@JoePompliano @SkySports But newscastle can? Wtf @premierleague
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Ciara
(@ciarakate203) reported
@lindamckinley26 @SkyHelpTeam Hi Linda, this is happening on my phone too and sky were not able to resolve and haven't got a reply from discovery support. Did you manage to get this fixed as I'm lost on what to do next?