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Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/10/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Brentford, Camberley, West Drayton, Slough, Hammersmith, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking and Hayes.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow TV
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • chrishatt82 Chris Hatt (@chrishatt82) reported from Bracknell, England

    @SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today

  • Pollingtonp77 Paul Pollington (@Pollingtonp77) reported from Hounslow, England

    @SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.

  • WHISKYP3 WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • Ross__Pearce Ross Pearce (@Ross__Pearce) reported from Hillingdon, England

    @RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • PDF53 Paul D Fatchett (@PDF53) reported from Aldershot, England

    @SkySports Poor love....

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Denham, England

    @SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • Vinceskillcorn Vince Skillcorn Judo (@Vinceskillcorn) reported from Chobham, England

    @SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.

  • rackers69 crackers (@rackers69) reported from Camberley, England

    @SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

  • AndyWebbDJ Andy Webb - Say Hello 👍👋🏻 (@AndyWebbDJ) reported from Burnham, England

    @dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    @SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • F_L_Bartram123 Fernie Bartram (@F_L_Bartram123) reported

    @beccaburton8 @SkyHelpTeam When we had this issue it was always to do with the main box that was causing the issues. We used to unplug that and turn it off as well as turning all minis off wait a while just turn the main one back on, make sure it connected to network and working then turn the minis on x

  • mikebiggs99 mb1965 (@mikebiggs99) reported

    @SkySports For goodness sake. Calm down. Its been 1 game.

  • Sweeney3917 Stewart Swene (@Sweeney3917) reported

    @SkyHelpTeam Good morning, wonder if you can help? My sky box in the bedroom won't turn on. The lights on and it's all connected, but won't switch on.

  • LPodengo Lola Podengo (@LPodengo) reported

    @MoustacheHis @SkySports Liverpool fans were telling us Fabinho was a top 3 CB in the league. They told us Thiago was twice the player Bruno is. Leicester have had huge injury problems this season with a much cheaper squad and are sitting above Liverpool.

  • storagebod storagebod (@storagebod) reported

    Hey @SkyHelpTeam - big broadband problems today...10-50% packet loss and the broadband health checker is kaput.

  • iamHayleyClarke Hayley Clarke (she/her) (@iamHayleyClarke) reported

    @SkyHelpTeam I live in Southwark south London and our internet keeps dropping out. It had done for 2 days now. Is there an outage in the area?

  • jaymcgregor_ LADY JAY🇯🇲 (@jaymcgregor_) reported

    What’s the point in paying for Sky Broadband, when I’m constantly having to hotspot my phone? 😡 If there’s not an outage in my area, the speed is slow, or the network has a bad quality I’VE HAD ENOUGH 😤 @SkyUK #skybroadband #worstinternetever #poorquality

  • WarrenEades1 Warren (@WarrenEades1) reported

    @tmpearsn @SkyHelpTeam We’ve had same issue with sky at 2 houses, they’re ****. Only reason we’re still with them is virgin isnt in our area yet

  • tmpearsn Tom (@tmpearsn) reported

    Ever since upgrading to superfast broadband with Sky, we’ve had nothing but problems. Cutting out every day and can’t watch a full episode on Netflix without it buffering? Basic package did us better. Joke @SkyHelpTeam.

  • Jen_2512 Jenna † (@Jen_2512) reported

    @SkyHelpTeam Morning, please can someone contact me regarding this my broadband is still slow and our tv connection also keeps turning itself off. I am unable to work from home so it’s now affecting my job. Thanks