Sky Outage Report in Staines, Surrey, England
Why is my Sky service not working?
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
Problems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Staines, England
The most recent Sky outage reports came from the following cities: Brentford, Bracknell, Hounslow, Hammersmith, Hayes, Sunbury-on-Thames, Harrow, Woking, Southall, Slough, Wembley, Northolt, West Drayton, Twickenham, and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford
|
Internet | 6 hours ago |
|
Bracknell
|
TV | 21 hours ago |
|
Hounslow
|
TV | 1 day ago |
|
Hounslow
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hayes
|
TV | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
G (@dr_g124) reported from Hillingdon, England@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
-
Jim Applegate (@JimApplegate8) reported from Bracknell, EnglandHow ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!
-
-
Ryan Mortimer (@jedredshed) reported from Richmond, EnglandWhat a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
-
Kiran 😍👨🏻🍳 (@___Kiran) reported from Hounslow, EnglandThanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
-
fraser (@_fraser_s) reported from Epsom and Ewell District, England@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
-
Kate (@kliddelll) reported from Datchet, England@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
-
Billy Murphy (@ffc2004) reported from Osterley, England@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
-
Heather Cartwright (@Hetty_1) reported from Hillingdon, England@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
-
Ryan Mortimer (@jedredshed) reported from Richmond, England@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
-
Tammy Mann (@missTmoon66) reported from Richmond, England@SkyUK how do I recover my skygo login details?
-
Mark Phillips (@wondermouse) reported from Hammersmith, England@SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2
-
KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
-
Aman S Heer (@MachoAman) reported from Southall, England@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
-
G (@dr_g124) reported from Hillingdon, England@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
-
KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
-
-
Rhodri (@booboobear_) reported from Cobham, England@SkyHelpTeam Internet is broken in #Cobham again 😕
-
Paul (@Pauljar58453395) reported from Hounslow, England£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
karl ciccone (@karlciccone) reported@steeleyp_ @SkyUK Thanks for your help. I didn’t know programmes could expire. My sky q box is not connected to the internet so I don’t watch programmes that way.
-
Jack Mckee (@jackmckee77) reported@SkyHelpTeam Yes...have spoken to your team and they say openreach can't fix it before the 5th of July. Somehow I'm still receiving txts saying all is fixed when it's definitely not
-
Ryan Clayton (@RazClayton) reported@SkyHelpTeam Spoke to tech support. Can't do anything as they have to test line at new house (have to wait until I don't have internet at current house) before proving there is no ONT device (there isn't), then book an engineer. I have to have NO internet before anyone can help? #WorkFromHome
-
.DANNY. (@Ccfc1985) reported@rjb15041992 @momentumspk @SkySports The fact he creates nothing and gives the ball away an awful lot, surely jack or foden playing 90 mins every game would have created a lot more
-
robert bourke (@atourdeforce1) reported@QueSera28793145 @SkySports If he remains now at that Barca team he's never going to win another single trophy. And he's never going to know what its like to play outside of Spain.
-
Terry Coburn (@TerryCoburn8) reported@SkySports He’s absolutely ****!
-
Annmarie Goodwin (@annmariegoodw11) reported@SkyHelpTeam as soon as I put my Sky Q box on it is killing my wifi (sky router), I can see from the sky community this is a common problem - do you have a fix yet? Thanks
-
~R~ (@brazenraisin1) reported@SkyHelpTeam Short of calling Sky I can't transfer my number online via your website. Will try again tomorrow, if problem still exists I'll take my number elsewhere. I wasn't asking for your help, just wanted Twittersphere to be aware of Sky's website flaw Perhaps you should look into that?
-
Fernweh (@Cvb2804) reportedCan anyone help with an email address for SKY customer service. I've been trying to cancel my account since March. @skyhelpteam
-
robert bourke (@atourdeforce1) reported@QueSera28793145 @SkySports If he remains now at that Barca team he's never going to win another single trophy. And he's never going to know what its like to play outside of Spain.