Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Chertsey, London, Hammersmith, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Slough, Southall, Ealing, Ascot and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Sadiq Norat
(@sadiqnorat) reported
from
Camberley, England
What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Cal 🇬🇧 🦁🏁
(@ska_qpr) reported
from
Taplow, England
.@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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MarkBlunden
(@markblunden) reported
from
Maidenhead, England
@SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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❤Natalia❤🐶🐾
(@blueskies_me) reported
from
Farnborough, England
@pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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🗺Nick
(@bluemoonstar) reported
from
Hillingdon, England
@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MattyFuckingGardiner
(@MAGIC_MATT86) reported
@SkyUK @SkySports why can’t you show all the last day Premier League games on the red button? After all fans spend a fortune on your service
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Shaun
(@shaunieholmes) reported
@SkyHelpTeam hi, our Sky Q box can’t get a satellite signal. Are there any known faults in the Reading area? We’re powered it on and off twice. Sky Go and broadband are all working fine.
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Jonathan
(@N5jcook90) reported
@SkyHelpTeam are there any issue in the SS0 area? My internet has been down since midnight. Your site says no but my account shows there is locally.
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John Hearson
(@londonboyjohn) reported
from
Bradford, England
@SkyHelpTeam Morning, have renegotiated a new contract and have Netflix included. This was included on old contract but now @NetflixUK have taken a months payment. Any chance you can sort your end, already spoken on phone but no help.
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Lee Daniels
(@leefortysix) reported
How do you watch the World Superbike on @discoveryplus can’t find it anywhere. Joke all this money payed out and can’t watch what I actually want to watch. @SkyUK sort your programming out. Why have tennis on two channels! About to cancel the lot!
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Mikala Dearlove
(@DearloveMikala) reported
@OpenreachHelp still no internet, this is ridiculous having to go through a provider to book a visit when it was your engineers who caused my issue.@SkyUK your my provider anything you can do ?
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Oz Arnold 💙
(@Oz9650) reported
@GeorgieD333 @SkyUK as I understand it they pay in advance for x number of games a season. They then choose which ones they show. They have used nearly all their allotment of games already hence just the 3 this weekend. Its bad planning though, and a side effect of big 6 love
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Shaun
(@shaunieholmes) reported
@SkyHelpTeam Done all these. Still no signal.
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samir sharma
(@samirsh31345593) reported
@SkyHelpTeam Very poor. Was promised call back twice didn’t happen and then yesterday was kept on hold for 30 mins here and there. Last week call was on it for 2 hours . Very poor service
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Peter Kates
(@pete_kates) reported
@SkyHelpTeam Any news on fixing HDR content dropping out to SDR on SkyQ boxes? Has been going on for months. Plenty of people on your forums with this problem.