Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Brentford, Hounslow, Southall, Uxbridge, Wembley, Bracknell, Richmond, Addlestone, Maidenhead, Greenford, Harrow, Byfleet and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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Art Vanderlay
(@6ft1tonsoffun) reported
from
Burnham, England
This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@SkySports Lol you have the most money in the prem. how do u fail to buy someone.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Mark Poole
(@MrTugBoat18) reported
from
Bracknell, England
@SkySports You forgot to say “ then Kohli cried and they went off for bad light”
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Stuart Margetts
(@vanderstu1) reported
from
Addlestone, England
@SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?
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Natalie Richardson
(@njb81) reported
from
Richmond, England
@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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richard foster
(@rcfoster) reported
from
Brentford, England
@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Wardman
(@TMWardman) reported
@SkyHelpTeam You are mis interpreting my tweet. I have no problem with Sky Glass. I had Sky Q prior and need to return my old Sky Q boxes etc and need a returns box sending out to do this.
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sherry
(@shaharyar378) reported
@SkySports Why tf is he fighting these dumb asses in Dubai money kicks can’t even scrap like wtf. He’s suppose to fight Jarvis lol.
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Steve Norton
(@MadScientistInc) reported
@SkyHelpTeam @bethanysurridge Jason, can you get the team to put more detail on the website? There's no indication of what the fault is or how long to fix
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Actually_Autistic_LKF
(@L2theK2theF) reported
@SkyHelpTeam all you can be bothered to do is push us away in other directions for information that you should be providing. It should not be this hard; you need to do better for your customers. A number of us cannot work today thanks to this issue.
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Leeds Best
(@mrleedsbest) reported
@SkyHelpTeam can you please help me contact HR, I worked at Sky a while back and need my old pension details but can't find any way to contact them online
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Abigail Taylor
(@abigailtaylorx) reported
@SkyHelpTeam hi, my sky broadband keeps cutting out today - is there an issue with the network? Thanks
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RichyO
(@richy_os) reported
@AHayatu I think the system is not working properly. As the @SkySports analysts said yesterday, they depend on individuals to do the job of a group.
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ed francis
(@pompeyhedge) reported
@davesleney @VodafoneUK @SkyUK Not far behind you. They've been stripping back services, and customer service, the past few years and no longer offer a usable signal, even in London!
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Simon
(@SiGarner1) reported
@SkySports and there was me thinking we were the better team. Evidently it’s just how bad Man United were
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Pete Davies
(@pete_davies74) reported
@CeyhunDograyan @SkyUK @SkyHelpTeam Also in sg8 having problems. Connects for a minute then stops working again