Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/13/2026 16:35

February 13: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Slough, Hammersmith, Northolt, Hounslow, Aldershot, Wembley, Brentford, Camberley, West Drayton, Staines, Southall, Ealing, Epsom and Addlestone.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomNortholt Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Taimsss Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • tompetraus TOM44S #TeamLH (@tompetraus) reported from London, England

    @SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

  • Iccle_Princess Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • daxvondrac Darryl Still (@daxvondrac) reported from Wooburn, England

    @SkySports people who watch football hear swearing all the time. You really do not have to apologise every time your FX miles pick up a bad word. It’s actually more annoying you do it than the fact one person in a 50,000 crowd swears!!!

  • cobartlett Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • waz676 Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

  • dannyt2003 Dan Tickner (@dannyt2003) reported from London, England

    @SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

  • RobertBalcombe Robert Balcombe (@RobertBalcombe) reported from London, England

    @SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

  • benninojets Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • BastionDarren Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • PrettyFeckless1 FayeB 'Nerd@Heart' (@PrettyFeckless1) reported from Hillingdon, England

    @SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!

  • VijayVaswani19 Vijay Vaswani (@VijayVaswani19) reported from Ealing, England

    My god @SkyUK have awful customer service - even @bt_uk outshone them them today.

  • MissusWebb Sarah (@MissusWebb) reported from Burnham, England

    @TyCi_46 @SkyHelpTeam @PatrickS2012 That is terrible, I am considering leaving @SkyHelpTeam over this debacle #whereisted #badcustomerservice

  • Thomasgordon01 Thomas Gordon (@Thomasgordon01) reported from Camberley, England

    @chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

  • karunchandhok Karun Chandhok (@karunchandhok) reported from Hillingdon, England

    @f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

  • Ecko1957 Ecko man (@Ecko1957) reported from Ealing, England

    I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports

  • darthscrote Scott McNeish (@darthscrote) reported from Slough, England

    @youngy0102 @SkySports Sorry Scotty, Danny Rose clearly playing him onside. They haven’t shown it coz it never happened. 😉

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Then you shouldn't offer a service that is second rate

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Rimsey_ James (@Rimsey_) reported

    The @btsport studio team couldn’t be any less neutral if they tried! Thank **** them and @SkySports never get a penny of my money #UELfinal #VamosVillarreal

  • KennethBlakeley Kenneth Blakeley (@KennethBlakeley) reported

    @SkySports Really good just watching premier league darts on sky if this doesn't demonstrate how stupid social distancing and masks are nothing will

  • kingjulienyo King Julien (@kingjulienyo) reported

    @SkyHelpTeam This is clear description of bottlenecking - having multiple tech support agents to handle cases but one dept that is the final approver to actualise the fix but they only call once every 24 hours.

  • Sianindia1993 Sian (@Sianindia1993) reported

    @SkyHelpTeam Pretty poor service when I was told the line was set up and ready to go and wasn’t told that the date might change. Quick enough to turn the internet off at the old property at midnight though

  • chunkylover2002 Pockmark (@chunkylover2002) reported

    @SkySports Who yhe **** would pay to watch this fake nonsense

  • DG6888 David (@DG6888) reported

    @SkySports It’s a fix for Mayweather to win and make a load of money , just like when he fought McGregor .... Mayweather would never risk his record for a exhibition fight . Purely for money and result is already decided. It will go to points

  • narjiday_ NARJIDAY (@narjiday_) reported

    @SkyHelpTeam having disconnected issues for the past 2 days with your broadband. Is this a nationwide issue or just personal?

  • matt3lee Matt (@matt3lee) reported

    @SkyHelpTeam can i not turn off my sky sports subscription on the app or do i need to ring up to cancel?

  • AG_inyourface persia 🐾 (@AG_inyourface) reported

    @SkyUK id like to file a complaint contact me ASAP.

  • LewisF1AV Lewis (@LewisF1AV) reported

    @SkySports Poor Hard Rock Stadium having to put up with this shite, bet they can't wait for the F1