Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 21: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southall, Richmond, Brentford, Hounslow, Wembley, Slough, Harrow, Northolt, Surbiton, Weybridge, Farnborough, Bracknell and Chertsey.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Taimoor khan
(@taimur_khann) reported
from
Slough, England
@SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Churchy
(@Churchills89) reported
from
Bracknell, England
@SkyUK still not working and still no update over 48 hours later!!
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Martin 🇬🇧 🇺🇲
(@martincadby) reported
from
Camberley, England
@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Debs Walters
(@Diamond_Debs) reported
from
Bracknell, England
@SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Stenning
(@SnapperStenning) reported
@SkyHelpTeam Thanks for getting back to me. The problem was I could only get information on help online, but if my internet is down that won’t work will it. Sorted now but still bloody slow. internet on my phone is faster
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Neil_James
(@neil_fielden) reported
@SkyUK broadband is soooo bad
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Becsta Varley
(@BecstaVarley21) reported
@SkyHelpTeam you are the worst service provider ever. Internet has been atrocious for months. I've phoned an engineer and it still is ****. Gonna switch at this rate to another company because this is just beyond a joke
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Limitlesss
(@nftLimitless) reported
@SkyHelpTeam are there issues with your routing to cloudflare services at the moment? Everything is brokenz.
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Derek Curran
(@DelboyDC007) reported
@HitmanHatton @SkySports Alarm is set for the drive down
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Toby Culshaw
(@Tobyculshaw) reported
Our @SkyHelpTeam Internet and phone line stop working late last night. After much troubleshooting, many resets, the earliest they can get an engineer here is Thursday afternoon. 6 days. Never mind wfh policies it's this level of service that crushes the dreams of remote working
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Sian Pither
(@Pivsteress) reported
@SkyHelpTeam I have no satellite signal. 1st appointment in 1 week. I cannot watch TV. This is crazy. Do I get a rebate for not having access to TV?
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Clarence
(@Clarenceamadeus) reported
@adilhussain7_ @theutdjournal @SkySports Ok. That is a pure opinion that has no meaning or valid argument to fault or support
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ToodlePip
(@PhilGre86300684) reported
@AtaDivision @SkySports should be embarrassed about this along with these commentators. Absolutely disgraceful. Hang your heads in shame.
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Gav Smith
(@Smith83Gav) reported
@SkyHelpTeam nothing but problems with sky glass remote. Tried all troubleshooting and now it’s not working at all.