Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Egham, Hammersmith, Uxbridge, Farnborough, Wembley, Camberley, Slough, Hounslow, Hampton, Brentford, Epsom, Ruislip, Leatherhead and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Egham |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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Mary Dolson
(@MaMaDolson) reported
from
Camberley, England
@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports
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Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
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Andrew Melvyn Walden
(@melvyn1975) reported
from
Marlow Bottom, England
Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Porsches
(@Porscheshelp) reported
@DPDgroup_news @SkyUK It's probably why their drivers are so rude and throw rubbish all over the place, because they know that nothing will come back on them.
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Guy
(@Guy46495292) reported
@SkyHelpTeam hi, I have major issues with my mobile phone connection when making calls I understand in bad weather it can affect it but it is every day the line is so terrible neither person can hear each other it effects so much of my life because I can't make simple phone calls
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Paul
(@8gzd8k76nM) reported
@suzeperunknown @SkyHelpTeam They will be quoting the credit for loss of service, something you shouldnt get if its broadband as thats covered by auto-comp. If its only just been fixed today you wont get auto-comp for up to 45 days so in reality what you’ve done is not accepted more money than you should get
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John Brown
(@J_Brown19) reported
@SkyHelpTeam Good afternoon, there still seems to be an issue with this phone mast. Do you know when it will be looked into? It’s highly frustrating not being able to use my phone data.
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Liz trusses tits
(@TitsLiz) reported
@SkyHelpTeam Hi , around 11am today I called to pay my bill and was spoken to in the worst manner ever by one of your staff called Colin !!!point blank refused to take my payment when I pointed out how rude he was
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John Duncan
(@Newbattleatwar) reported
@SkyHelpTeam Presumably, I will be eligible for loss of service compensation from today in that case?
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Liz trusses tits
(@TitsLiz) reported
@SkyHelpTeam Thank you ! I will get in touch , they need to listen to this call , not what I’d expect from someone in a customer service role at all !!!
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Col H
(@ColinHammond96) reported
@SkyHelpTeam so you put a £1 increase on everyone’s sim account. I m currently stood on the house roof praying for a signal. Absolutely appalling signal. Looking forward to leaving and returning to vodaphone
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MissDidi 🇷🇼
(@didikanyana) reported
@SkyHelpTeam helloo can someone please get back to me ?? I have a complaint to make
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Lauretta Mathers
(@Laurettaaaa04) reported
@SkyHelpTeam I'm trying to order TV and broadband. Your site keeps saying the page isn't responding. I've tried on 3 devices & 3 networks (including mobile data). I wanna get it ordered ASAP so can you fix your site please!