Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Bracknell, Brentford, Uxbridge, Hounslow, Wembley, Harrow, Southall, Richmond, Slough, Northolt, Surbiton, Weybridge and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Becky Morrish
(@BeckyMorrish13) reported
from
Camberley, England
Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Chris Hartley
(@Chartley1983) reported
from
Maidenhead, England
@alex_elkay21 @Orrgarde @SkySports Yeah but remember apart from 16/17 we have been bad..
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Lottie
(@lottieturnerx) reported
from
Ealing, England
Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Hillingdon, England
Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@SkyHelpTeam Offered sky vip diamond due to being a customer of 20 odd years. Being a diamond vip it said that I could get Sky Go Extra for free. Duly accepted then get and email saying I will be charged after offer ends.Bit scammy if so & shite way to treat long term customers.
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Steve Clare
(@Steve__Clare) reported
from
Brentford, England
@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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Nomnomnom de guerre
(@alspicer) reported
from
London, England
@StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.
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Keval P
(@keval_91) reported
from
Brentford, England
14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Jenny Brown
(@cfc_jb) reported
from
Richmond, England
@SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Stretton
(@clairestretton) reported
@SkyHelpTeam @Kiddibox Why does your website say "no issues in your area" when I have no service? I assume your checker isn't working either... any idea how long to fix NR16?
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Harry M
(@HarryMbike) reported
@SkyHelpTeam My internet is now working. I presume your, I repeat, county wide issue, is fixed. My complaint, that you seem to be ignoring, is that even in the midst of a County Wide Outage your website said 'no known outage in your area' and was directing people to jiggle wires.
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MiaRose
(@asblackasarose) reported
@SkySports why are there so many ads tonight on the judo? Haven’t seen any replays because it cuts to an ad break? Paying for this service but so displeased
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Emily M
(@Emily_1010x) reported
Anyone else’s sky broadband been down all morning? @SkyHelpTeam
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wee tam the bairn
(@WBairn1) reported
@SkyHelpTeam I’m not here to advise on sky process, call it yourself. Can I escalate my complaint. I have already answered your question
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Khristian Rainford
(@khristian4000) reported
@LayngJ @SkySports If a highlight is a player from a rival slipping several years ago, and not a mistake of their own but bad luck, then you must really have nothing going on in your life eh ;)
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Shirley Rossington
(@ShirleyR64) reported
@SkyHelpTeam Yes I have. Would have been nice if that was included in the confirmation email, or even if the website stated why it had been applied as that is what the drop down box is for! Thank you
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Chris Spalton
(@ChrisSpalton) reported
Turns out all the work from home tools like Mural, Zoom, onedrive whatever whatever, don’t mean Jack when your @SkyUK broadband goes down all morning.
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Kenny Walker 🆘
(@MrKennyWalker) reported
Of course when you eventually get through to @SkyUK they take no responsibility for their lack of service & blame openreach but it’s only Sky with the issues. Grow a pair,take ownership, get your house in order. Disrespectful to customers at the very least. #skybroadband
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Silversixpence
(@Silversixpence6) reported
@LaraInTheMiddle @SkyHelpTeam Customer service doesn’t seem to exist anymore. Instead of paying for expensive advertising, they spent it on good customer service, they would have customers flocking to them.