Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Slough, London, Wembley, Hammersmith, West Drayton, Hounslow, Twickenham, Harrow, Northolt, Southall, Marlow, Maidenhead, Egham, Bracknell and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Wembley |
Internet | |
| Slough |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Jim Applegate
(@JimApplegate8) reported
from
Bracknell, England
How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!
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ralph
(@twotsky) reported
from
London, England
So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alan Portsmouth
(@AlanPortsmouth) reported
@SkyHelpTeam Yeah I've done that but have just been fobbed off with the same excuse, there's clearly an issue but you are unwilling to acknowledge it, very frustrated with your customer support and service!
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Lorne Taylor
(@lorneamuss) reported
@SkyUK your mobile phone service is diabolical and we are just out of you “cooling down” time and your customer service is just as bad. Do not buy a phone from @SkyUK
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GRAND2Fi
(@Grand2Fi) reported
@autosport Pepple are saying Skysports F1 are the worst, but that because they ask the difficult questions that other TV channels do not
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David Weaver
(@DMW_75) reported
@SkyHelpTeam Booked due to the loss of signal , I hadn’t looked at the state of the dish until after so probably not
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Moo
(@ThatMooGuy) reported
Despite the amount of times I say the word “no” to @SkyHelpTeam, they keep calling me during work hours to try and market their services to me, while I am already a customer. I will likely be switching providers when we move, I’ve seen scammers with better customer service.
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Ian Birch
(@IanBirch1978) reported
@SkyHelpTeam Hi , having problems daily with broadband , slow speeds & connection issues , have done all the usual stuff but still rubbish ! Any ideas of what else i can do ? I’m seriously considering cancelling its that bad
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ze luiz
(@ZeNovelli) reported
@SkyHelpTeam hi team. Internet in RG42 Bracknell has been down for the last 2 hours. Can I have an update please?
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Mark Hankin
(@8gzd8k76nM) reported
@huwselby @SkyHelpTeam you next steps i.e. engineer needed or wait for DLM. If the speed is where it should be then you have a WIFI issue and you’ll need to troubleshoot accordingly
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𝐸𝑙𝑙𝑖𝑒 🌻
(@EllieFountaine) reported
@SkyHelpTeam We finally have connection. But what is the point in paying £150 a month to keep having it disappear! Can’t wait to cancel!!
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Natalie Lewis
(@rhymeswithhair) reported
@SkyHelpTeam Your service team are giving me the run around. Did you not read the tweet? How about you making the effort to contact me? Anyway, send the form. I will use my work chromebook. Unless it won't work on there either...