Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/07/2026 08:30

February 07: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, West Drayton, Slough, Hammersmith, Hounslow, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough and Tadworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomWest Drayton Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • _rosiposi Rosie Ann (@_rosiposi) reported from Hillingdon, England

    @SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    Shocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • sainthatch SaintHatch (@sainthatch) reported from Windsor, England

    @SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days

  • ReedyNo7 Phil Read 🇬🇧🇪🇺 (@ReedyNo7) reported from Brentford, England

    @steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!

  • askFarhaan Farhaan (@askFarhaan) reported from Hillingdon, England

    Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • DoingTheJames James Rogers-Oben (@DoingTheJames) reported from Hounslow, England

    Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC If so that is hella tasteless considering they have the influence to help them overcome it.

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • rnossej R Y A N 🧐 (@rnossej) reported from Maidenhead, England

    County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hillingdon, England

    @SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • ska_qpr Cal 🇬🇧 🦁🏁 (@ska_qpr) reported from Taplow, England

    .@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GersGirl20 Ashley. (@GersGirl20) reported

    @SkyHelpTeam It was showing saying there was techanal issues m that's all that was on the screen I'm out now so will have to check it later

  • deb25426 debra hopcroft (@deb25426) reported

    @SkyHelpTeam is there problems in ws5 area

  • nickareay Nick Reay (@nickareay) reported

    Hey @SkyUK your mobile service doesn’t seem to be working - can’t stream the #England game! 😩

  • jameswills86 J ɐ ɯ ǝ s W i l l s ⚪️⚡ (@jameswills86) reported

    @SkyHelpTeam any reported issues in SO52 today and over the last couple of weeks. I am getting lots of drop outs… infuriating when home working!

  • DoucheAlmighty julesweyman (@DoucheAlmighty) reported

    @SkyHelpTeam any news on internet outage in Chichester are my internet has been down since i got up for work at 6am still not on now joke not the 1st time either

  • wallee_uk wallee (@wallee_uk) reported

    @BBCiPlayer what am I paying my licence tax for? iPlayer down? How embarrassing. Please add BBC channels to Sky Go. @BBC @SkyUK

  • Jelliot772 🏴󠁧󠁢󠁳󠁣󠁴󠁿❄️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jelliot772) reported

    @SkyHelpTeam Any help?

  • TomDJohnson92 TJ (@TomDJohnson92) reported

    @StalkerNyt @SkyHelpTeam Same issue here :(

  • amykath15 amykath15 (@amykath15) reported

    @SkyHelpTeam Internet out most of yesterday. Back on around 9pm. Out again at 6:30am then back on. Now down again at 12pm. Unacceptable! postcode W10

  • StalkerNyt NytStalker (@StalkerNyt) reported

    @SkyHelpTeam Sky BBC has no sound on Stream or Glass can you please sort Asap for the football. Only people I know with issues is Sky streaming customers