Sky Outage Report in Staines, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 27: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Tadworth, Hammersmith, Southall, Northolt, Pinner, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Ruislip and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!
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Andrew Melvyn Walden
(@melvyn1975) reported
from
Marlow Bottom, England
Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports
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Mary Dolson
(@MaMaDolson) reported
from
Camberley, England
@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of
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Sally Greenbrook
(@SallyGreenbrook) reported
from
Southall, England
Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.
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Ben Davies
(@BenDaviesLabour) reported
from
Ealing, England
@Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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kim stroud
(@kimstroud17) reported
from
Hillingdon, England
@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Day
(@jeffd1963) reported
@SkyHelpTeam broadband down all evening, thank god I haven’t switched to #SkyGlass or I wouldn’t have had tv to watch either 🤬
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B
(@bwrs99) reported
@SkySportsNews @SkySports please please never use that Panel again for the scores show ill never ever watch it again. Scary times Jeff retiring this year
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outdoorshuman
(@outdoorshuman) reported
Why is it for years and years at football there were never ‘medical emergencies’ or ‘supporters taken unwell’ at games whereas now it seems players constantly being taken off and games suspended now? 🤔 #skysports #soccerspecial
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Tom
(@sybotical) reported
@SkyHelpTeam still down, this happens way to regularly, resetting the router does absolutely nothing before you tell me to do that
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Samantha Valentine💙#FBPE💙🏳️⚧️🌈💋#WokeAsFuck
(@I_am_Samantha_V) reported
from
Sale, England
@SkyHelpTeam my broadband is down and from the comments I've been reading it happening in a lot of places in the UK, please sort it out, I pay a lot of money for this. Thank you
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Ben
(@bxnpipe) reported
@SkyHelpTeam Yes, sent out an openreach engineer too, and a new router. Been told it’s an outage problem and should be fixed within 24 hours. Well that was 2 days ago and it’s still not working. Can’t connect my playstation and haven’t done since friday night. Beyond annoying now
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Bigbuckbertha
(@Bigbuckbertha1) reported
@SkyUK are you SERIOUS!? I had open reach out today fixing the no broadband and it’s bloody well down again ….. I want a refund ! !!!!!
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molly noble
(@mollyno26191424) reported
@SkyUK fix ur WiFi plz
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Chris M
(@ChristRMorris) reported
@SkyHelpTeam your broadband has been bad for days. so bad today that I've had to turn off WiFi and use data to tweet this and to try and open the MySky app.
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BUCK
(@Buck_artist) reported
@SkyHelpTeam Ive spoken to one of your colleagues over the phone! Broadband still down