Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southall, Chertsey, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Slough, Ealing, Ascot and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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TB 10
(@tsbains64) reported
from
Slough, England
@SkySports redbutton not working #redbutton
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James Reading
(@JReadingAloud87) reported
@Nick_Metcalfe Yet everyone in 🇺🇸 can. It’s bollocks, considering the money Skysports/BT charge, when every goal is plastered over social media within seconds. In 🇺🇸, at half time, they play the goals from around the grounds. MOTD is ridiculous if you support a smaller club as you’ll be on last
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gxmmie
(@gxmmie1) reported
@AbsoluteChelsea @SkySports Played well??? Wtf lol
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Stephanie Williams
(@smw_rn) reported
@SkyHelpTeam currently stuck in an argument with an advisor who says there’s no record that I tried to cancel sky sports last week and no record of my cancellation 3 years ago either. Convenient that, how can this be allowed?
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R. KOLO MUANI
(@kitaout_p) reported
@MarketSpectato1 @SkyHelpTeam @SkyHelpTeam help the Director please
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Pen
(@Pen94230033) reported
@SkyHelpTeam hi, Internet has been off all day here in EX22 area, status checker says an outage but do we have any kind of eta please? Its not very helpful as I need it for work this evening! Thanks
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Robert Jack
(@robgeorgejack) reported
@SkyHelpTeam Sky website with virgin login details
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Becoming Dee 💚🤍💜🦖🦕
(@DAG_2013) reported
@SkyHelpTeam Actually Pete, remembering my call to Sky about the outage; they said it was a £15 charge for engineer callout.
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sue nugent
(@sue4formulaone) reported
@SkyHelpTeam just noticed we haven't received any discount on next month's bill for having no Internet or TV service for 3 days
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RTID Tom
(@thomassim6) reported
@SkyHelpTeam @SkyUK useless #customerservice can't turn off pin protection on channels . #Futurama has pin protection , WTF!
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Becoming Dee 💚🤍💜🦖🦕
(@DAG_2013) reported
@SkyHelpTeam Sorry, not at home. Just saw it on my bank account and as I’m the account holder and know I haven’t bought anything (only have basic channels anyway), wondered if it was anything to do with cancelled engineer visit due to your BB outage in Preston this week?