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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 03/19/2026 02:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Northolt, Hounslow, Addlestone, Surbiton, Epsom, Slough, Camberley, Bracknell, Brentford, Isleworth, Kingston upon Thames, Harrow and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • mandy_andrews3 Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • ___Kiran Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • awateach Andy Walsh (@awateach) reported from Egham, England

    @SkySports 2020 is the worst year

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @davikeishgmail1 @SkySports You stupid prick

  • SuganPalanee Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • stevemfc2 steve (@stevemfc2) reported from West Molesey, England

    @MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?

  • itsOfficialTC KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • PaulWoodford75 Paul Woodford (@PaulWoodford75) reported from Winkfield, England

    Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡

  • kliddelll Kate (@kliddelll) reported from Datchet, England

    @SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse

  • Hetty_1 Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • dr_g124 G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • SamGibbons89 Sam Beaumont Gibbons (@SamGibbons89) reported from West Molesey, England

    Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo

  • ffc2004 Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website

  • dr_g124 G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday

  • Linz197236 Linsie Keen (@Linz197236) reported from Bracknell, England

    @SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • richardmgretton Richard Gretton (@richardmgretton) reported

    @SkyHelpTeam dear Sky Broadband. Approx 14 months ago I was getting 12mbs which should be min of 36. You fixed this. It is now back to 16mbs. Please let me know how you will fix this before I finally move suppliers.

  • Jonathanctid Jonathan (@Jonathanctid) reported

    @SkySports Hasn’t she already been to court for this in America and it turned out the USAWTM was offered the same pay as men but turned it down for another system that they presumed would be more lucrative but it wasn’t in the end so the case was rejected?

  • DanielroyW Daniel (@DanielroyW) reported

    @SkyHelpTeam wake up with No Signal.on TV. Clear sunny day, worked fine last night. What is going on. Why am I to be billed £15? Anyone else in #skysouthampton #Southampton having the same issue

  • wakefieldviking Elliøtt (@wakefieldviking) reported

    @SkySports The Mercedes has issues for sure. It isn't as problematic as maybe it appeared at testing but for sure Red Bull have made a step forward and on long runs, short runs, every run, they look faster. I think on one lap pace alone right now there's nobody that can beat Verstappen

  • annief1 Anne (@annief1) reported from Widdrington Station and Stobswood, England

    @PromasJacks @SkySports @BLM Should never of returned there.. I remember the protests, petrol bombs being thrown, Force India staff, caught up in it. .

  • BrookPlump Brook (@BrookPlump) reported

    Been with @SkyUK broadband for a month, apparently runs on the same grid @bt_uk use but when we had BT before we never had a problem. Sky is the worst broadband I've ever ever used!! I'm ringing BT tomorrow to come back

  • OfficialWootten LiamWootten (@OfficialWootten) reported

    @SkySports Can we just give them equal pay for a week so then women’s football can go out of business and in two weeks time never hear about it again.

  • john81491605 john (@john81491605) reported

    @SkySports time to drop the baby toys age 3 babys do this real humans help mother nature zoos water aid not baby toys,

  • Amiablle Not Amy (@Amiablle) reported

    @SkyUK I’m shocked at how terrible our WiFi connection is at home! What exactly is going on?!! 😡

  • jonathanaford Jonathan Ford (@jonathanaford) reported

    @SkyHelpTeam are you aware of the outage in SW16 again? Any ETA so I can re-plan my work?