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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/25/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Northolt, Pinner, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Ruislip, Hammersmith, Worcester Park, Bracknell and Southall.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomHounslow Internet
United KingdomNortholt Internet

Community Discussion

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.

  • mademilykate Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CAFCfanDanii Danii CAFC Buttigieg (@CAFCfanDanii) reported

    Don’t see the point in having @SkyUK when the internet never works! 🤬

  • glazersout_mufc Glazers_Out (@glazersout_mufc) reported

    @Pageeli1 @SkySports Just think you won't say that if Rashford was a Spurs player and if Son is a Man United player. He's younger, quicker, provides more for the team. You're just a retard from London who has no knowledge about football.

  • RizAhmed98 RamboA12 (@RizAhmed98) reported

    @Ismael29177105 @SkySports It starts from our defence though. Not having fab in the midfield to break up play and win the ball back. Same with Henderson. I agree our attack has looked strange in the past few games but give them enough service and they will score.

  • jamieopinion Jamie (@jamieopinion) reported

    @SkyUK mobile do not offer PAYG. They are the smallest network participating, and are offering 100GB data to be added to piggybank (can be rolled over and used in increments of 1GB over 3 years). 1800 redemptions maximum, bigger than Tesco and Virgin! Same total data as them too.

  • KingBrennymma Richard White (@KingBrennymma) reported

    @appydaze70 @SkySports He relies on referee favouritism which in fairness to him so has every United player for the past 30 years which is why they have never dominated consistently outside of England.

  • HandGrenade7 Hand Grenade (@HandGrenade7) reported

    @NathanL68388590 @SkySports You're clearly too stupid to see the big picture and im bored now. 🖕

  • MUFCmanLikeMike mike⚪ (@MUFCmanLikeMike) reported

    @SkySports He has one poor game a long with the rest and now the papers attack everything ole has built, do me a favour will ya with this flippy floppy journalism

  • EraSalah TheSalahEra (@EraSalah) reported

    @GassingBlade @SkySports Maybe the vaccine is not safe and people are being given as a trial run maybe U never know

  • sra1979 Stephen Anderson (@sra1979) reported

    @SkyUK please please please explain how I’ve had 3 nearing and will be 4 engineers out to fix a Q problem. 3 days and now 4 engineers to fix a connection problem. Q IS AWFUL. Don’t migrate. Engineers can’t fix. I’m owed 12 hours of personal time. Awful product

  • justjordani Jordan (@justjordani) reported

    @SkyHelpTeam hi ive just paid my bill and im required to set us a future payment plan i.e d/d of credit/debit card... it keeps saying your having technical issues and i still have no tv??