Sky Outage Report in Staines, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Hammersmith, Wembley, London, Brentford, Ascot, Southall, Twickenham, Hounslow, Uxbridge, Bracknell, Richmond, Addlestone, Maidenhead, Greenford and Harrow.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Wembley |
Phone | |
| London |
Internet | |
| London |
Internet | |
| Wembley |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Mark Cooper
(@markstarshipit) reported
from
Maidenhead, England
@SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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TB 10
(@tsbains64) reported
from
Slough, England
@SkySports redbutton not working #redbutton
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Iona Joy
(@IonaJoy1) reported
@SkyHelpTeam @SkyUK we’re now 14 days without broadband and still no one has come to fix it! What will it take for you to send an engineer rather than an endless cycle of call centre staff who can’t help?! Imagine if I cut your internet for 14 days in the middle of a pandemic...
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Mrs P 😊
(@NotMyFngProblem) reported
@SkyHelpTeam Maybe I'll just have to start with clearing out my #SkyInternet subscription cos it's CRAP!! AND THERE'S NO ACTUAL PERSON ANSWERING YOUR STUPID PHONES!!🤬🤬
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Darren Hindle
(@DarrenHindle1) reported
@Dario_AFC1886 @SkySports Or maybe he saw it for the nonsesene it was the bloke offered half of what the owners want it was never a serious bid probably got a few premium subscriptions from desperate arsenal fans though
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Chris T Curry
(@ChrisTCurry1) reported
@SkySports Sounds like lip service to me. Get these snakes out of English football.
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Anna Kotsonouris
(@annakotsonouris) reported
@SkyHelpTeam Problem is persistent we need an engineer to come out. Please DM me for account details
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Gary Kidson
(@Gary_Kidson) reported
@SkySports It's not important and if clubs don't see it as important enough to have a strategy then that's up to them. The football is awful.
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Iona Joy
(@IonaJoy1) reported
@SkyHelpTeam But they're not assisting - they can't give any updates! How can we escalate this to higher teams as we're going round in circles with customer service?
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MarkSlayerOfNon
(@MarkSlayerOfNon) reported
@SkyHelpTeam Can make it crash without fail, just pause on Quest fast forward and it will crash
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Hazel
(@VezpeN) reported
@SkyHelpTeam I have and nothing suggested really helped, resetting the router helped for a short while but did revert back to poor connection
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Chest Rockwell
(@StocksColin) reported
@phil08game @SkySports One season, look at the 4 before that with United and the 2 before that with Northampton and be fore that with Oxford. It would be stupid to judge him on one season