Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Slough, Harrow, Northolt, Surbiton, Weybridge, Farnborough, Bracknell, Southall, Chertsey, Hounslow, Greenford, Maidenhead and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Jim Applegate
(@JimApplegate8) reported
from
Bracknell, England
How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet is broken in #Cobham again 😕
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James InXtra
(@JamesInXtra) reported
@Sandancer1977 @SkySports 2/2 hired him with time to develop something in the squad but treat him like they hired him to avoid relegation and sacking him as it fails. Daft bit of business. Shouldn’t have sacked Mourinho IMO
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Boxing
(@ichampionboxing) reported
@MichaelBensonn @SkySports This is poor, Shakur's been calling out Valdez for long enough. Then they give him Berchelt off a KO loss where he'll get no credit?
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Parrot Lover
(@kirstenfriis90) reported
@SkyHelpTeam can you explain why you need 5 days to fix the BST problem?
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Darren McNally
(@DarrenWolves) reported
@SkySports Terrible what Spurs have done to Nuno, he did a great job for us at Wolves and will always be remembered, he had huge respect from the fans and players at wolves and that’s why he did so well, unfortunately he has none of this at Spurs and this is why he has failed..Nunoooo 🐺🐺
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Brian K. Jones
(@BrianKJones8) reported
@SkySports WHY is it always the manager's fault when teams fail? The Spurs - United match was like a "loser leave town" pro wrestling match 🤨 What a waste of money.
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PRIME RADIO LIVERPOOL
(@merseymale) reported
@SkyHelpTeam We have sky q. I called yesterday but he said he couldn’t get in touch with anyone and they would call me back yesterday or today. But nothing as yet. Can’t even watch on the app says no signal
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Lee Howarth
(@LBH1278) reported
@SkySports Spurs are playing shite because Harry Kane has left a bad taste in the club. Santo can't do his job if the players don't want to play with their star man. After Kane failed to leave it was always going to go downhill for Santo.
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Kyle
(@kylej95) reported
@SkyHelpTeam Hi guys how do I cancel? I got a better connection on my flight the other day when I was several thousand feet in the air than I currently do with yourselves.
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PRIME RADIO LIVERPOOL
(@merseymale) reported
@SkyHelpTeam I still haven’t heard anything from you regarding my service. Or lack of it. Hope you don’t want paying still no tv service and no call back for an engineer. Cheers guys!
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PRIME RADIO LIVERPOOL
(@merseymale) reported
@SkyHelpTeam Not had a tv signal for three days. Done all the usual things, called up and they guy said they would call back with an engineer but still not heard. We have no service at all