Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/05/2026 03:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Slough, Tadworth and Pinner.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • mattstreuli Matt Streuli (@mattstreuli) reported from Iver Heath, England

    Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • MrTugBoat18 Mark Poole (@MrTugBoat18) reported from Bracknell, England

    @SkySports You forgot to say “ then Kohli cried and they went off for bad light”

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • 6ft1tonsoffun Art Vanderlay (@6ft1tonsoffun) reported from Burnham, England

    This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidColeman33 David Coleman (@DavidColeman33) reported

    @SkyHelpTeam Thanks Scott. Am I correct to understand that Sky Q is not available as a Sky Business TV customer (Serviced Apartment/Hotel)? If so, would you mind me asking why this is? Seems strange! Do you think this will be reviewed? Or if there are any plans to offer Sky Q in the future?

  • naomijayne14 ⋯ 🌵❅ ℕ𝕒𝕪 ❅🌵⋯ (@naomijayne14) reported

    @RobertsRJ @SkyUK Mike was on the phone to them nearly 2 hours this week. So poor.

  • doofer63 doofer63 (@doofer63) reported

    @SkySports Well there’s a surprise, Here’s hoping Pep tells the “prima donna” too pull his socks up literally. Stop falling down unnecessarily claiming to be fouled all the time

  • bigrego85 Rego™🇮🇹 (@bigrego85) reported

    @SkySports Full of coke. He was popping up all over America in selfies & videos with every celeb he ran into. He was never without a bottle of beer in his hand & he was sweating his box off due to the gear. Him getting COVID is bollocks. However, I love Fury still & hate AJ. Team Fury👊

  • AMcFarlandCampb Andrew McFarland Campbell (@AMcFarlandCampb) reported

    @SkyHelpTeam every time I turn my Sky Q mini box on after a couple of days on standby, I get error m102. It usually takes two or three reboots to fix this. Is there a better solution?

  • Mralloyd Matthew Lloyd (@Mralloyd) reported

    @ECB_cricket @SkySports @DynamosCricket An infinitely better use of funds than the Hundred, which is utter garbage. Maybe consider channeling funding (& some innovative thought) into supporting domestic red ball cricket and who knows, you might salvage some respect from cricket fans

  • anniehops Annie Hops (@anniehops) reported

    Don't have @SkyUK broadband. Do have Sky TV. Last few days our box keeps losing broadband connection. It seems every time its turned off, when it's back on it wants to connect to the neighbours sky broadband& we have to reset. @SkyHelpTeam any help on offer?

  • andymacleod0 Andymac (@andymacleod0) reported

    @boab76 @SkySports Crazy mate, boys a talent definitely but he’s no proved anything absolute tourist league down there

  • lisa_blakeuk Lisa Blake (@lisa_blakeuk) reported

    @SkyUK Hello, I finished a broadband contract with you on June 14th and was charged another month’s amount on July 1st and I was informed by your team I’d be refunded at the start of August. I haven’t received the refund yet. Could you help please? Thanks.

  • realCxrrupted bw (@realCxrrupted) reported

    @SkyHelpTeam Over the last few weeks I’ve had massive troubles with my Sky Q WiFi box. It recently happened last night. I live in the Kent area and all lights are green but nothing happens / can’t connect. After a few hours troubleshooting it fixed but got useless help pages...