Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Brentford, Hammersmith, Uxbridge, Slough, Hampton, Northolt, Hounslow, Addlestone, Surbiton, Epsom, Camberley, Bracknell, Isleworth and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Stevie Stevie
(@Gobshy8e) reported
from
Marlow Bottom, England
@SkyHelpTeam Offered sky vip diamond due to being a customer of 20 odd years. Being a diamond vip it said that I could get Sky Go Extra for free. Duly accepted then get and email saying I will be charged after offer ends.Bit scammy if so & shite way to treat long term customers.
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Matthew Caputo
(@MatthewCaputo_) reported
from
London, England
@EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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Steve Clare
(@Steve__Clare) reported
from
Brentford, England
@tims50ave_tim @SkyUK And if he is sacked, I will cancel mine. There, your threat's pretty worthless already.
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Billy⚒⚒
(@BillyWhufcCoyi2) reported
from
Hillingdon, England
Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****
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Tim’challa
(@Timmymagic84) reported
from
Camberley, England
@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay
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Iain Hunter 🏴🇪🇺
(@musical_IH) reported
from
Richmond, England
@enders1 @cricketworldcup @Channel4 @allstarscricket @ECB_cricket @ICC @SkySports Hence the paywall debate. Sky invests huge amounts of money back into the game, but it comes at the aforementioned price. Rugby has exactly the same problem.
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Aᴀʀᴏɴ Wᴇʙʙ
(@aaronwebb80) reported
from
Aldershot, England
Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19 #ENGvAUS
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Lottie
(@lottieturnerx) reported
from
Ealing, England
Disgraceful treatment @SkyUK. You should try to keep customers through product and service not bullying people in difficult circumstances.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren
(@darrenprice66) reported
@SkyHelpTeam my broadband has been down since 7pm any chance it might come back on anytime soon.
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Matthew Thompson
(@M_at) reported
@alexbloor @SkyUK 500mbps average customer download speed limit.
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Al
(@griff_alan) reported
@SkyHelpTeam issues with downloading Sky content coming up as failed, item unavailable, yet other download content from BBC etc is working fine - is this a fix you are working on or is this something I can fix my end?
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Mark Jones
(@markjVFXGAMING) reported
@bryan_pols @SkyHelpTeam It’s a big outage ..affecting 1000’s of customers.
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Ian Conway
(@ianPconway) reported
@SkyHelpTeam we've been duped into paying for SkyQ because SkyHD stopped connecting to internet. Now intermittently have same issue & when does work have to wait about an hour to watch a catch-up programme. Very poor. Can we have our HD box back please
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womanevolve98
(@womanevolve985) reported
My wifi has been down for over 4hours now and this is the second time in 4 days (at least that I know of) @SkyUK y’all are too expensive for this to be a regular occurrence
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Chris Verren
(@verrenwales) reported
@SkySports Will you sort your sky channels out with virgin media or sky in general. The speaking is outa sink and terrible
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Nikki Botting
(@botting_nikki) reported
@bryan_pols @SkyHelpTeam Not sure if this fix works for all boxes, but they told me to change the DNS to 8.8.8.8 in Settings>Network>Advanced
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OnThe308
(@OnThe308) reported
hi @SkyHelpTeam everyday we keep losing broadband signal all we get are two lights on our router its getting really annoying now and our contract ends soon i have no reason to stay been a customer 20+ years but this broadband connection is terrible.
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Dina Begum
(@dinasfoodstory) reported
Tired of continuous @SkyUK broadband issues. Very poor service and waste of money. I’ve have had no connection most of today. Using my phone data and not happy. #skybroadband