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Sky outages and service status in Staines, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Staines, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
  • 62% Internet (62%)
  • 15% Wi-fi (15%)
  • 12% Phone (12%)
  • 9% TV (9%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Kingston upon Thames, West Drayton, Slough, Hounslow, Brentford, Southall, Ruislip, Wembley, Northolt, Hampton, Addlestone, Hayes, Epsom, Isleworth, and Ealing.

CityProblem TypeReport Time
Kingston upon Thames Phone 4 hours ago
West Drayton Phone 4 hours ago
Slough Phone 4 hours ago
Kingston upon Thames Phone 4 hours ago
Hounslow Wi-fi 14 hours ago
Brentford Internet 15 hours ago

Nearby cities with recent reports

Kingston upon Thames

2 recent signals

4 hours ago
Hounslow

2 recent signals

14 hours ago
West Drayton

1 recent signals

4 hours ago
Slough

1 recent signals

4 hours ago
Brentford

1 recent signals

15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • JonathanSALytle
    Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • Diamond_Debs
    Debs Walters (@Diamond_Debs) reported from Bracknell, England

    @SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.

  • DJPlucknett
    Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • Churchills89
    Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • 6ft1tonsoffun
    Art Vanderlay (@6ft1tonsoffun) reported from Burnham, England

    This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs

  • tsbains64
    TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mb26026
    💅🏼 (@mb26026) reported

    @ScouseBouncy @SkySports @virginmedia we are also having the same issue trying to watch, keeps freezing every time on the red button!

  • Mr_Domfeh
    Uncle Jay (@Mr_Domfeh) reported

    @BarcaUniversal @SkySports Rodri will regret choosing Barcelona instead Madrid ..You can never trust Barca ..Now that Madrid has drawn thinking the deal is now simple see what Barca is doing

  • jahockney
    Julie (@jahockney) reported

    @SkyUK are you actually on here or just ignoring us to avoid discussing a problem

  • dynamospaine17
    dynamodigby (@dynamospaine17) reported

    @SkyHelpTeam i have no broadband...is there an outage?

  • ArsenalNextGen
    Arsenal Next-Gen. (@ArsenalNextGen) reported

    @SirLeoBDasilva Skysports and O'Hara are like bad meets evil, they know what they are doing

  • SonuAlamadi
    Sonu Kumar Alamdi (@SonuAlamadi) reported

    @SkyUK .. This is really appalling you charged me 219 pounds when I have been with SKY for last 12 years , paying 55 Pounds every month direct debit ..Payment reference -00622300434595 .. You are ripping off your loyal customer ... DISAPPOINTING

  • pbmj4y
    J (@pbmj4y) reported

    @themcbenn @BarcaUniversal @SkySports being a poor club is a good thing if it means owning Vardrid & winning domestic trophies every year

  • OlorundareOluw9
    Lico Rewis (@OlorundareOluw9) reported

    @BarcaUniversal @SkySports He didn't say this ****.

  • margins36
    Margins36 (@margins36) reported

    @cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price

  • truthtellerGB
    TheseColorsDontRun (@truthtellerGB) reported

    @cxdi55 @skytv @SkyHelpTeam The joke is that you are paying so much for so little service. Cancel and move on.