Sky Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Slough, Hammersmith, Northolt, Hounslow, Aldershot, Wembley, Brentford, Camberley, West Drayton, Staines, Southall, Ealing, Epsom and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Northolt |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dean Belton
(@DeanBelton1) reported
@SkySportsPL @FlexUTD @SkySports having to drop down to a bunch of nobodies when it comes to the game of football to discuss someone who is a top professional....please!!
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Vinnie McClean
(@VinnieChenzo86) reported
@SkyHelpTeam Hi, for the last day or so, my sky q box keeps losing connection to my router and to the internet. Are there issues currently?
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Royston Ricky
(@barca_260599) reported
@AdamLeventhal @JohnP_Davies Another of the old guard cast aside by @SkySports in its quest for dumbed down content and obsession with reality tv / influencers. Unwatchable if it carries on.
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PaulL
(@Paul_lomaxbwfc) reported
@SkyHelpTeam Hi. Any chance someone could make contact with me. Your engineer came over a week ago and told me he could do nothing to improve my signal (didnt even move from his van) and some1 would contact me. No sky for 3 weeks now. Poor service indeed
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Mrs Louweezy
(@MrsLouweezy) reported
Is there a problem in GU10 area?? We don’t have any connection?? @SkyHelpTeam
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C E A
(@chawdry) reported
@SkyHelpTeam Broadband but there is a technical issue and action pending issue with my phone package that stopped the process (and means there is a phone billing issue)
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Paul Simper
(@simperman) reported
@SkyHelpTeam There is currently no satellite signal in N22 for ITV. Is that part of these works?
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Drama Channel
(@dramachannel) reported
@KC_Pawsy @SkyUK Hi there, we're unable to show these episodes due to rights issues - apologies for any disruption to your viewing!
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G Mitchell
(@garymitchell090) reported
@SkySports Beat the worst looking German side in history. That’s about it unless you include….Haven’t ****** up yet. Denmark might be another Iceland. If not Italy or Spain will **** em in the final. If they win it then he can say he’s achieved something.
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Adrian Stout
(@flybiscuits) reported
@SkyHelpTeam transferred my sky broadband, service. After a week and a half, still no broadband, promised dates not met, callbacks not received, unable to work, kids can't work or social. Thank you sky for absolutely nothing.