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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/23/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Slough, Farnborough, Hounslow, Twickenham, Hayes, Epsom, Northolt, Brentford, Ruislip, Hammersmith, Worcester Park, Bracknell, Pinner and Southall.

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City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MaMaDolson Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • bobturpie Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • KevinRama_ Kevin Rama (@KevinRama_) reported from Bracknell, England

    @SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Thomas37824342 Thomas (@Thomas37824342) reported

    @SkyHelpTeam really got to love sky customer service they state not everyone has a HD tv so they have to charge for HD but then go on to say UHD is free for life but not everyone has a UHD TV because that makes sense when UHD is more expensive to run than HD! Need help with price

  • TeddingtonNewb1 TeddingtonNewbie 💙💙 (@TeddingtonNewb1) reported

    @billyhawes2105 @SkyHelpTeam @acday89 I have the same problem, husband is working from home and my son is trying to finish his online Uni work. He is really panicking now as he has deadlines to meet. Fingers crossed they sort it ASAP.

  • SympatheticType Hannah (@SympatheticType) reported

    @SkyUK is there an issue with Sky Broadband in DN19? My router keeps showing an orange light which then disappears but power and WiFi are showing a constant green.

  • richard_cardus Richard Cardus (@richard_cardus) reported

    @SkyUK what an absolute disappointment my engineer visit was this morning and not the correct way to treat a vip customer we are becoming a very uncaring country and service like today doesn’t help 🤔

  • jononeilso Jono (@jononeilso) reported

    @SkyHelpTeam What technological differences? Why can the likes of @Netflix manage it? You’re a big company. Is it impossible to solve? Or are people who need subtitles not worth the effort? Also, why is this discriminatory gap in service not explained when you upsell people to UHD packages?

  • natalie01229420 natalie cummins (@natalie01229420) reported

    @dougmcfarlane_ @SkyUK So **** isn’t it

  • SympatheticType Hannah (@SympatheticType) reported

    @SkyHelpTeam is there an issue with Sky Broadband in DN19? My router keeps showing an orange light which then disappears but power and WiFi are showing a constant green.

  • 70mutley Dave Mutch (@70mutley) reported

    @SkySports So I’m guessing then that they won’t accept being champions if both them & City don’t win seeing as its like a cup final Such a stupid saying - like a cup final

  • Taylor7609 Virginia Taylor (@Taylor7609) reported

    @SkyHelpTeam Broadband went down a few times (6x) last Tue, Wed and today here in East London. Also, done fixes ever time it happened ‘Sky Hub is busy’ / ‘Your connection has dropped’ messages. Any particular reason why this is happening so frequently in the last few days?

  • jononeilso Jono (@jononeilso) reported

    @SkyHelpTeam Do you think this is a suitable response? You realise this is not what I asked you for at all right? I KNOW how to find subtitled content. The problem is you don’t make your UHD content subtitled!