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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wembley, Northolt, Uxbridge, Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Harrow, Woking, Southall, Slough, West Drayton, and Twickenham.

CityProblem TypeReport Time
Hammersmith Internet 13 hours ago
Hammersmith Internet 23 hours ago
Hammersmith Wi-fi 1 day ago
Wembley Internet 2 days ago
Northolt Internet 2 days ago
Wembley Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • KevinRama_
    Kevin Rama (@KevinRama_) reported from Bracknell, England

    @SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!

  • cornflakekatie
    Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • zakmp4
    BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • PhilPhenom
    Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • Manners69
    Mani Gill (@Manners69) reported from Datchet, England

    Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!

  • BellsSport
    Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • tiggsie
    Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • nlpedwards
    Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • tiggsie
    Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • PropPersonnel
    Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • cliffscab
    Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • ivoretienne
    🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • zakmp4
    BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • gww1996
    George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AureliusArsenal
    Rons AFC (@AureliusArsenal) reported

    @SkySportsPL I've got more questions for @SkySports than I do for anyone else. Question number one: are you a legitimate sports network that platforms interesting sportspeople with nuanced opinion? Because at the moment your platforming biased ragebaiters stealing a career by being annoying

  • tallman2020
    thedive2020 (@tallman2020) reported

    @SkyHelpTeam Your customer service is appalling. I have been trying to get hold of your fraud team for 2 weeks but they never reply and there is no number for them. You’re very happy to take my money tho.

  • tallman2020
    thedive2020 (@tallman2020) reported

    @SkyHelpTeam Your customer service is awful. I’ve been trying for days to get hold of your fraud team but they never call me. Someone has taken a sky mobile contract out in my name. I have contacted the police. Very disappointing that you’re not bothered.

  • diana10ka
    diana10ka🫵 👟 (@diana10ka) reported

    @eurofootcom @SkySports Even when the numbers dipped, his mentality never did. 💪

  • Steffmcd80
    Steff McD (@Steffmcd80) reported

    @SkyHelpTeam hi my sky broadband is down no lights or nothing on my router

  • 10palmercole
    Ayeduase cole palmer (@10palmercole) reported

    @TouchlineX @SkySports Poor man no bi easy

  • MayerAgain
    Alan Mayer (@MayerAgain) reported

    @SkyNews Cancel @SkySports and this crap will stop.

  • Jojo_Ntsoane
    Jojo ntsoane (@Jojo_Ntsoane) reported

    @rational_mo @Benzo_Ndlovu Fawanews is the only thing I trust in streaming ,it is the best( no Sky Sports). HDstreamz dont have skysports. Score808 no skysports. I'm not sure about waka tv, never used it. ..Skysports is only on Ipaytv.. Unless other apps which are not reliable.

  • Jackshar
    Harvey Jackson (@Jackshar) reported

    @SkyUK ordered broadband three weeks ago for installation in central London. Still No connection and no indication when it will happen. Terrible feed back from @WeAreOpenreach . Awful.

  • MollieMthecat
    🕊️MollieMtheCat🐀 (@MollieMthecat) reported

    Customer retention- am I the only one who finds businesses actually don't bother trying to keep you? Insurance? Broadband? Loyalty means nothing. Found out my mam is paying £110 a month to @SkyUK for basic package as she's just stayed for 25 years. Wtf?