Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Hammersmith, Southall, Brentford, Camberley, Northolt, Farnborough, Maidenhead, Addlestone, Sunbury-on-Thames, Marlow, Worcester Park, Bracknell and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Jennifer Cowton
(@Jennifer_Cowton) reported
from
Bracknell, England
Horrendous service from @SkyUK - out of contract for 5 years plus but you’ve sold us Sky Q since then and not told us as your operative says you should have, and we can’t be transferred ....#lookingelsewhere #nothappy
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Ben Davies
(@BenDaviesLabour) reported
from
Ealing, England
@Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
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kim stroud
(@kimstroud17) reported
from
Hillingdon, England
@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of
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Sally Greenbrook
(@SallyGreenbrook) reported
from
Southall, England
Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Medusa the Gorgon🐀
(@Grinderwoman) reported
from
Leeds, England
@SkyHelpTeam No, just this. Other sports we link have no problems.
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Tracy Manning
(@tracy_luv) reported
@SkyHelpTeam I had done all that and your own troubleshooting told me there was an outage in my area. It’s thankfully fixed now but 24 hours seems like a long time for such a big outage.
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Am-Yes
(@Am_Yes76) reported
@SkyHelpTeam And it’s just gone off twice in the last 10 mins. Right before the England game. Congratulations for have the most unstable broadband in the country 🥇👏👏
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Claire
(@Hender_tweets) reported
@SkyUK charging your customers for something they are able to do at the moment is beyond poor customer service, especially when most of us are locked into contracts with sky glass now.
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Ruby Monster
(@RubyMonster) reported
@SkyHelpTeam Thanks Ross I guess I knew the answer however given the expense of a Sky subscription would it not be a good idea to help teams fund better equipment as the current set up would be improved if I stood there with my Samsung S21 and filmed it's that bad.
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Sean Defty
(@defty_sean) reported
@get_91 @SkyHelpTeam Does new batteries fix it? Mean seems dead
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🏳️🌈Matt Keena🏳️🌈
(@MattKeena) reported
from
East Rainton, England
@SkyHelpTeam My sky vip NEVER works click on it on the sky app then click on an option and it always comes up “unable to generate URL”
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Kelly Franklin
(@Kellylill78) reported
@SkyHelpTeam why does my multiroom box kept freezing. It’s been doing it since I got it last month but today is so bad, I havnt been able to watch anything on it
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Fergus McCanns Bunnet 🍀
(@tommy65celt) reported
@SkyHelpTeam @AlphaBravoL You never gave me a good deal after being loyal to you for 16 years. You wanted £105 a month for that deal off me this time last year. Im with BT now
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Brian mills
(@brianmills25) reported
@SkyHelpTeam Thanks for getting back to me but it came on again last night around midnight, I was just annoyed that there was no message from sky to say there was a problem, I thought it was my router but all good now 🤪🤪