Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (58%)
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TV (18%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, Farnborough, Harrow, Hounslow, Brentford, Slough, Woking, Maidenhead, Esher, Southall, Camberley, Chertsey, Epsom and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Total Blackout | |
| Hammersmith |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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BIG zakmp4
(@zakmp4) reported
from
Hammersmith, England
I can’t even fathom into words my hatred for your internet service @SkyUK
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Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Munday
(@RoxyEyes22) reported
@SkyHelpTeam On phone to customer services now thank you
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LFC
(@BoRn2bScouse1) reported
@Stressed102 @AaronBates91 @SkySports Haha wtf are you on about
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Stephen
(@narpingtons) reported
@OpenreachHelp @SkyHelpTeam outage in the M46 postcode but not a van anywhere in site at the exchange boxes…. 10 days with no internet and no one will give me any information.
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Golf Novice Lad
(@golfnovlad) reported
@SkySportsGolf why am I waiting for watch the Fed Ex Cup at 6pm…. I pay a lot of money & want to watch it from the first tee. Awful coverage! #Golf #FedExCup #SkySports
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Garry💙🇫🇴 Him def a him born a him
(@garry_with) reported
@SkyHelpTeam And this is when the problems will begin ...
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Chris Wilkinson
(@Chr15Wilkinson) reported
@SkyHelpTeam Yes I’ve done that, for 12 days time!! It took ages to go through and I wanted to speak to someone as I want it sorted before then. I’ve got sky broadband also and again, that has had to be fixed recently. I want to speak to someone not a machine. Customer of 30 years…
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neg212
(@neg2122) reported
@SkyHelpTeam Don’t fix it . I’ve now watched it so others do not have to. It’s a truly terrible film. Thanks for your help though x
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Apul Adgore
(@todge1976) reported
@SkyHelpTeam hi, I was looking to put my sim down to 100mb due to a large amount of piggy bank data, but I can’t find the option on the app. Ive done this before as my daughters sim is the 100mb, which we top up. Paul.
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Maureen Anderson
(@molanderson) reported
@SkyHelpTeam I cannot access my sky app on my phone I have spoken to at least 3 people and it’s still same, I had no problem previously
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Mutzy
(@MutzUk) reported
@virginmedia As I said: It should NEVER be the responsibility of the customer to call you to argue for a better deal. P.S. I am not a customer of yours, I was merely looking as @SkyHelpTeam are trying to charge me 89% of the package for 7% of the service just because I am being #evicted.