Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/17/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Slough, Isleworth, Wembley, Hounslow, Hammersmith, Northolt, Aldershot, Brentford, Camberley, West Drayton, Staines, Southall, Ealing and Epsom.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • 6ft1tonsoffun Art Vanderlay (@6ft1tonsoffun) reported from Burnham, England

    This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • BrightLouise Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • mattstreuli Matt Streuli (@mattstreuli) reported from Iver Heath, England

    Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • suzanne588 Suzanne (@suzanne588) reported

    @SkyHelpTeam hi can u help, no sky connection and sitting with blue screen

  • karanrajwar Karan Singh Rajwar (@karanrajwar) reported

    @SkyHelpTeam Not good @SkyUK i need someone from your technical team contact me directly .. I have spent 8 hours plus being on hold .. I have had enough .. this level of service is unacceptable to a new customer ..!!!

  • D_Artangnan_ Liam (@D_Artangnan_) reported

    @OpenreachHelp @SkyHelpTeam can you contact OpenReach and get an ETA please. You’ve told me three times now that you have been given no update. So here is OR telling you to contact them regarding an issue for OL8 area.

  • D_Artangnan_ Liam (@D_Artangnan_) reported

    @SkyHelpTeam How’s anyone meant to work from home or plan accordingly if you don’t share ETAs on ‘local issues’. Terrible service.

  • whatsallthefus2 Jacob Peck (@whatsallthefus2) reported

    @SkyHelpTeam @kerrysutton35 Here’s a really random suggestion. How about you (SKY!) check what’s going on & let us (the CUSTOMER!) know what the issue is & the timescales to remedy it! Sick & tired of hyperbole & waffle! Get off your rears & make an effort. It’s what we pay you for! (Down all day in NR67..)

  • trisha_G7 Trisha Anne G (@trisha_G7) reported

    @SkyHelpTeam Internet down in Suffolk area? Mixed signals with my mum's internet running as normal and my phone's internet not connecting!

  • kerrysutton35 Kerry Hanby (@kerrysutton35) reported

    @SkyHelpTeam Yes it is telling us there is a problem and we will receive progress updates but 12 hours in no update. How are we expected to plan our work for the week when we have no idea if it’s going to be down for 1 hour or 5 days?!

  • CraftyTyrants The McEEL™ (@CraftyTyrants) reported

    @SkyHelpTeam I am a new customer and want to call regarding new customer deals and a set up process for my new home but when I call it keeps asking for an account number which I don't have yet and then puts the phone down on me when I don't enter one. What shall I do?

  • jonathanFord11 Oldham Jon 🌹🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@jonathanFord11) reported

    @SkySports ****, nobody told me!

  • HayleyCurtis_ Hayley Honeychurch (@HayleyCurtis_) reported

    @SkyUK @skytv customer service is absolutely terrible!! Feel free to return my call anytime soon after you cut me off.