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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/27/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Tadworth, Hammersmith, Hounslow, Southall, Northolt, Pinner, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Ruislip and Worcester Park.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomTadworth TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • 6ft1tonsoffun Art Vanderlay (@6ft1tonsoffun) reported from Burnham, England

    This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • mattstreuli Matt Streuli (@mattstreuli) reported from Iver Heath, England

    Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IRNBRU26 Scott (@IRNBRU26) reported

    @SkyHelpTeam So who do I contact other than the 'help' team please ? I am paying for a service I am not getting so should be able to find out why?!

  • colinlove3675 colin love (@colinlove3675) reported from Clacton-on-Sea, England

    @SkyHelpTeam any time update on issues with phone and broadband in my area CO15 no phone or broadband since 9:20 this morning

  • Dean_McLean Dean McLean (@Dean_McLean) reported

    @SkyHelpTeam Please tell me you’re aware of the internet connection problem in the Causeway Coast and Glens area and am working on it.

  • Angel30Eyes Angel30Eyes (@Angel30Eyes) reported

    @SkyHelpTeam No offence but it’s been off since at least 3am and all your website says is that there is an issue in Norwich but stuck in shielding with no internet other than barely any data in my mobile is not on anymore, two months I’ve used all my data and had to buy more!

  • g3ffd Geoff d (@g3ffd) reported

    @ScottyCoops23 @SkyHelpTeam @OpenreachHelp Still down in Uppermill. Nearly 2 days now!

  • D_8OY_H DAVE HENSON (@D_8OY_H) reported

    @SkyHelpTeam The app says no issues. I pay for superfast but I don't think I'm getting anything different

  • AtM0StF34r AtM0StF34r (@AtM0StF34r) reported

    @SkyUK #SkyMobile. Live edge of Nottm City Centre, only ever have 1 bar signal strength (out of 5) but can turn on Wi-Fi Calling but are still charged for Wi-Fi calling when using my own paid for Wi-Fi, so why do u charge for Wi-Fi calling when your signal is poor? #PayingTwice

  • SeanCobley_ Sean_ (@SeanCobley_) reported

    @SkyHelpTeam Chat service says unavailable, and when I call and say it’s about my TV package it just tells me to look online

  • RussJonesWrites Russell Jones (@RussJonesWrites) reported

    @SkyUK I took out a brand new contract for broadband with you only last month, and now you've put the price up! Surely my price is protected for the duration of my contract, seems insane to up my price after a month of service

  • KarenRedfern2 Karen Redfern (@KarenRedfern2) reported

    @SkyHelpTeam Very helpful engineer, so, with his advice, we are at least on the way to resolving part of the problem