Sky Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Brentford, Camberley, West Drayton, Slough, Hammersmith, Hounslow, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Brentford |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Craig Haward
(@CraigHaward) reported
from
Burnham, England
Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jordz🇯🇲🇬🇧
(@jmanellis) reported
@fmmpart @SkyHelpTeam Having the same issues in Acton.
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That Northern Lad
(@northern_neil) reported
@SkyHelpTeam I know deco’s don’t play nice with sky q in mesh mode, but I have mine set up in AP mode and I’m still getting stupid slow access speeds to web pages etc… not@al speed tests are good but it takes ages to load a page… any tips? (Sensible ones)
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Neil Clowes
(@NeilClowes2) reported
@SkyHelpTeam I'll just ring on Monday and cancel my contract, your customer service is appalling
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Cannes Apartments (Clayton Haste)
(@rentals_cannes) reported
@SkyHelpTeam Still know BB. Yes I will call you out in public. You are sending an engineer to the house tomorrow, even though I have explained that several people in the area have no service. The lack of pro activeness is an embrassement. Amateurs
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Jenny
(@jennyx) reported
@SkyHelpTeam I have no signal followed everything I need to do to try and resolve this with your automated service, and it said to book an engineer visit so your adviser decides to send me out a new sky box?? Why when it's the signal wire that's the issue.
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Manchester United
(@ManUnited_24_7) reported
@SkySports @ASA_UK Also there is a notice period so can't cancel anytime
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Neil Clowes
(@NeilClowes2) reported
@SkyHelpTeam No, because I was promised a callback within 48hrs I haven't got time to text another number and keep being passed around, 20 years a customer
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Jess Davis
(@jess18291) reported
@SkyUK @SkyHelpTeam been waiting since 21/12 for WiFi & landline to be installed since my mums house move. Every call to the helpline just says please wait until 20/01. An entire month feels shockingly slow.
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Jordz🇯🇲🇬🇧
(@jmanellis) reported
@SkyHelpTeam Not good enough, I’ve tried everything you’ve suggested and it’s not enough. Still having the same problems….
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Rebecca
(@BeckyWatts1) reported
@SkyHelpTeam Which is all well and good, but you cant advertise that you’ll never increase prices mid contract; then do exactly that!