Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Southall, London, Hammersmith, Chertsey, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Slough, Ealing, Ascot and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Jim Applegate
(@JimApplegate8) reported
from
Bracknell, England
How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jessica Hardman
(@Jessicalhardman) reported
@SkyHelpTeam Internet still down. It’s been over 6 hours now! Any indication of when it’ll be rectified? I assume you’ll be reimbursing for the downtime?
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MostlyHarmless
(@Tweetchiker) reported
@SkySportsNews @SkySports I can't help feeling that they want to buy him so nobody else can have him.
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gavin
(@gavinspurs) reported
@SkySportsPL @GNev2 Lovely to see Gary Neville spreading the lies as well. Why do skysports have such a hard on for talking crap about spurs?
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Vicky Taylor 💙
(@VickytoriaT) reported
@SkyHelpTeam any update on the problems in the Stockport area - had no broadband or phone all day ? When calling it says to check Twitter. Thanks
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Harry 🇧🇼
(@BiggDickov) reported
@SkyHelpTeam Got exams this week mate. Wifi is consistently poor anyway but it being completely down is not helping the revision at all
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Laura
(@lauralou3000) reported
@SkyHelpTeam Completely useless customer service as usual! I’m paying for a service I can’t currently use.
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Vicky Taylor 💙
(@VickytoriaT) reported
@SkyHelpTeam Hi, I have tried this numerous times but it is saying no known issues in the area but may not be able to advise on all issues !!When I call it says there are issues and will receive a text when rectified. I am working from for the nhs and my husband is trying to run a business.
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Charlie Osborn
(@Chazmo88) reported
@SkyHelpTeam But can you advise of what the issue is? I have had no internet at home since 9.30pm last night, I have to work from home and I can't therefore I am now losing wages for today until its resolved. Are you going to provide affected customers some compensation?
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𝙼𝚗𝚜𝚛. 𝙸𝚜𝚑 ⭕️
(@Jeishee) reported
@SkyHelpTeam hi - any word on the outage in L17 pls? Been down all day. Thanks
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Dennis Furlan ℹ
(@dennisfurlan) reported
@Psy_Streetfight @SkySports Religious rights aren't universal human rights issues? It's just like I said. You left-wingers love pushing what you call rights, and attack all agendas you disagree with. You hate opposition. You hate freedom. Next.