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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 04/01/2026 06:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hounslow, Sunbury-on-Thames, Harrow, Aldershot, Brentford, Woking, Southall, Slough, Wembley, Northolt, West Drayton, Twickenham and Uxbridge.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Total Blackout
United KingdomHounslow Internet
United KingdomHammersmith Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Dean84121152 Dean (@Dean84121152) reported from London, England

    @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

  • lisahoman lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • thaiarna Thaiarna Love (@thaiarna) reported from Brentford, England

    Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Spelthorne District, England

    @SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

  • kimstroud17 kim stroud (@kimstroud17) reported from Hillingdon, England

    @SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago

  • alie1202 Alice (@alie1202) reported from Ealing, England

    @SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

  • Emma_L12 Emma_L (@Emma_L12) reported from Kingston upon Thames, England

    @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

  • BenDaviesLabour Ben Davies (@BenDaviesLabour) reported from Ealing, England

    @Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉

  • hornetboy84 john parslow (@hornetboy84) reported from Brentford, England

    @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • dtips7 Dan Tippell (@dtips7) reported from Spelthorne District, England

    @PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!

  • Jennifer_Cowton Jennifer Cowton (@Jennifer_Cowton) reported from Bracknell, England

    Horrendous service from @SkyUK - out of contract for 5 years plus but you’ve sold us Sky Q since then and not told us as your operative says you should have, and we can’t be transferred ....#lookingelsewhere #nothappy

  • komal_manesh Manesh Komal (@komal_manesh) reported from Hillingdon, England

    @SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky

  • Itsjimbosaki James (@Itsjimbosaki) reported from Hillingdon, England

    @SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • saioftheforest Sai (@saioftheforest) reported

    @Alistair47 @joreadsromance1 @SkyHelpTeam Internet went down in ky16 this morning as well

  • nataliepepler Natalie Harrison (@nataliepepler) reported

    @SkyHelpTeam why does my phone say “not registered on network” when I try to make calls/send texts? Also can’t receive either please can you help?

  • NickBlackman2 Nick (@NickBlackman2) reported

    @SkySports Crap running more like

  • miss_surrey bestmrshendo 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇮🇲 #PeoplesVote (@miss_surrey) reported

    @SkyHelpTeam We are no longer having issues with paramoun+. We can no longer watch ANY tv because SkyQ has stopped working because SkyGlass got activated (without us doing anything with the switched off tv) and now SkyGlass will not activate. And that is what I’ve asked for help with today

  • ecnerual76 ecnerual76 (@ecnerual76) reported

    @SkyHelpTeam Still waiting for the call. I've just submitted the form again. We heard from customers from other providers that it's a problem at the exchange. We are well aware it's BT's job to fix but as we pay SKY, they should have been in touch with us . Nearly 48hrs and nothing at all.

  • J9ybb Jason (@J9ybb) reported

    @SkyHelpTeam 5 days straight of Paramount+ activation and app still not working!! CS team have been absolutely useless...when will this be resolved!! You've moved content off sky cinema onto paramount but now blocking me access!!! CS has been a joke all weekend

  • ShaqLeBongo Shaq 👊🏻⚫️⚪️ (@ShaqLeBongo) reported

    @SkyHelpTeam If I click on manage my account it takes me to my account. It’s obviously an issue with your end and paramount plus.

  • ABull20151123 ABull (@ABull20151123) reported from East Ham, England

    @SkyHelpTeam Still no resolution to near fatality caused@by not fit for purpose Glass wall mount. I am still waiting on a resolution. @BBCWatchdog i emailed you last week about this. Still no response.

  • irfankarmali110 Irfan (@irfankarmali110) reported

    @UtdPlug @skysports_sheth Skysports is crap I don't even trust their nonsense

  • dean_deanson dean deanson (@dean_deanson) reported

    @Ianmartin_gc8 @SkyHelpTeam Probably won’t help, Sky Q boxes along with quite a few other technologies need a really stable internet connection which most mobile routers can’t provide so it’ll probably disconnect again but good luck though!