Sky

Sky Outage Report in Staines, Surrey, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 03/04/2026 20:15

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, Slough, London, Wembley, West Drayton, Hounslow, Twickenham, Harrow, Northolt, Southall, Marlow, Maidenhead, Egham, Bracknell and Isleworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Wi-fi
United KingdomSlough Total Blackout
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomWembley Internet
United KingdomSlough Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • VickiyDennis Vicki Dennis (@VickiyDennis) reported from Bracknell, England

    @SkyUK My mum has been on hold to sky for 2.5 hours. Your online help is useless. Please help us urgently. Thank you 🙏

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • CraigHaward Craig Haward (@CraigHaward) reported from Burnham, England

    Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • PIledriver63 Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • stockoooo Andy Stockton (@stockoooo) reported

    @deanson_dean @SkyHelpTeam I expect them to give me a service I pay for and if it’s a cable “issue” then change it?

  • k69585 MrJ (@k69585) reported

    @SkyHelpTeam I’ve been a sky BB customer for about 18 months…it failed on Monday evening, I booked an OR appointment by app (should’ve been weds am), but it came back on for 3h Tuesday morning so cancelled app as text suggested. Failed again 11:15am Tuesday, still off when I left at 7:30am

  • machoman333 crime master pogo (@machoman333) reported

    @SkyHelpTeam I have no internet connection since yesterday night in M7 Salford. Can you pls help ?

  • markslopez1 Mark Lopez (@markslopez1) reported from Islington, England

    @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

  • Cressup Laura Cress (@Cressup) reported

    @SkyHelpTeam hiya just dropped you a dm as not sure if my area has an outage or not, says not but then also says there's a large outage in general so not sure if things haven't been updated? My Internets been down since yesterday evening

  • OllieMUFCFan Ollie_J (@OllieMUFCFan) reported

    @SkyHelpTeam @blkkungfu Our internet is down as well no timeframe for when this will be sorted by or why it’s gone out absolutely disgusting

  • chrishowellbwfc Chris Howell. (@chrishowellbwfc) reported

    @SkyHelpTeam Says there are no problems in my area yet I have no broadband at all now!

  • chrishowellbwfc Chris Howell. (@chrishowellbwfc) reported

    @SkyHelpTeam I have followed that guide and nothing has changed I am still only getting .44 download speed when it should be 150! I was on the phone yesterday and I am hoping an engineer is coming out. The person I spoke too said they would send an engineer but then put the phone down!

  • Manda87xx Amanda (@Manda87xx) reported

    Is sky down today? Cannot get any internet connection @SkyUK @skytv

  • k69585 MrJ (@k69585) reported

    @SkyHelpTeam Hi Chloe…it was still out when I left this morning. On the phone yday I was told it was an infrastructure issue that still wasn’t showing so an Openreach visit wouldn’t help. No sign of change on the app, no way of tracking etc