Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/13/2026 03:10

February 13: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Aldershot, Slough, Hounslow, Wembley, Brentford, Camberley, West Drayton, Hammersmith, Staines, Northolt, Southall, Ealing, Epsom and Addlestone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • binky1uk Zach Smart (@binky1uk) reported from Spelthorne District, England

    @SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

  • ska_qpr Cal 🇬🇧 🦁🏁 (@ska_qpr) reported from Taplow, England

    .@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    Shocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.

  • ReedyNo7 Phil Read 🇬🇧🇪🇺 (@ReedyNo7) reported from Brentford, England

    @steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • _rosiposi Rosie Ann (@_rosiposi) reported from Hillingdon, England

    @SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...

  • sainthatch SaintHatch (@sainthatch) reported from Windsor, England

    @SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • AlanMcInally Alan McInally (@AlanMcInally) reported from Hounslow, England

    @David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀

  • DoingTheJames James Rogers-Oben (@DoingTheJames) reported from Hounslow, England

    Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC If so that is hella tasteless considering they have the influence to help them overcome it.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    So my red button for QPR v Swansea says it's WBA v Reading @SkySports WTF #QPR

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!

  • rnossej R Y A N 🧐 (@rnossej) reported from Maidenhead, England

    County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • jayfreund James Freund (@jayfreund) reported from London, England

    @SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!

  • mitalee05 Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England

    @SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you

  • askFarhaan Farhaan (@askFarhaan) reported from Hillingdon, England

    Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sammo456 Sam Parkin (@sammo456) reported

    @SkySports call it all off, the only solution

  • thunderbones12 Kevin Green (@thunderbones12) reported

    @SkyHelpTeam My main Sky q box has been reset, but still causes problems , Where can I go to buy a new one ?

  • wilsoa10 Alex (@wilsoa10) reported

    @SkySports team is awful to watch. Reading the updates they may as well just all support Man City. Writing #NUFC off on everything. Try being fair and we wouldn’t have been thrashed 3 games in a row 😡

  • PeterLiddle1 Peter Liddle (@PeterLiddle1) reported

    Haven’t got issues with losing to Liverpool & Man City as clearly better than #NUFC. The fact that people pay a fortune to watch & the rules don’t apply when making a decision is shocking. Hard to believe there’s not an agenda. @SkySports just say “a mistake has happened” WTF

  • Vhero Vhero/Betrayze (@Vhero) reported

    Never a penalty as Fraser was never gonna get the ball. Therefore no goal scoring opportunity. Sky Sports bias is strong today hoping city drop points. #SkySports #bias

  • codycaxLA Cody Hoechlin (@codycaxLA) reported

    @sophsweet @SkyHelpTeam Sophie, the only person that is coming across disrespectful is YOU. Sky are trying to help you and your replies are rude and entitled. Listen to yourself and try and be nicer to someone who is just trying to do their job. I’d hate to have to deal with a customer like you.

  • whatsup789 Steven Roberts (@whatsup789) reported

    The standard of refereeing in the @premierleague & @EFL is terrible. #SkySports #NEWMCI

  • jakemcneilfilms Jake McNeil (@jakemcneilfilms) reported

    Blimey Sky Sports do love putting #NUFC, never have anything good to say about the team. #SkySports

  • jammergilmore James Gilmore (@jammergilmore) reported

    @SkySports @SkySportsPL are you still having issues ? The sound on the football is all out of sync ?

  • themightyi21 themightyi21 (@themightyi21) reported

    @SkySports Cancel the ashes and ensure this is settled as a draw please. Only fair