Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Bracknell, Pinner, Southall, Harrow, Slough, Hounslow, Maidenhead, Weybridge, Egham, Uxbridge, Farnborough, Wembley and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
-
Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
-
Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
-
Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
-
Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
-
Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
-
Henye 💙
(@HenyeFranks) reported
from
Ealing, England
@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
-
Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
-
Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
-
Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
-
Annie Goldman
(@annielara97) reported
from
Bracknell, England
@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
-
Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
-
Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
-
Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
-
N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
-
QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
-
Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Tommy
(@Tomcfc86) reported
@SkyHelpTeam Quickest and easiest? I’ve had issues with my internet dropping in and out since the beginning of April. Still not sorted. Now I have no internet at all. Phoned yesterday and was told there was nothing you could do. Wake up this morning and now my multiroom isn’t working 😡
-
Dom Stringer
(@DomStringer) reported
@SkyUK morning, is there a customer service email I can contact someone on please. I do not have time for the many phone calls it’s requiring to sort my issue. Thanks
-
haven
(@insertgender) reported
@SkyHelpTeam your service is ******* horrendous, ******* 5+ years of ****** inconsistent "high speed fibre"
-
Gary Bridson
(@GaryBridson1) reported
@SkySports Goals never move #truesaying
-
Nishraj BHULLAR
(@NishrajB) reported
@sup3rsparks @JosephJanerique @SkySports Perez had the fastest car lol seb borderline 7th fastest to jump gasly and Lewis and lapping 15.6 on avg only a tenth slower than max in the first stint closed down Lewis and gasly by 4 seconds before over cutting them and dropped perez
-
phil
(@philcageITSME) reported
@SkyUK More like Sky will give you this amazing deal of sky tv Netflix and the slowest broadband in the world for existing customers for the new customers fiber optic that is just as bad and a higher price after the 18 months sky we are rubbish with broadband
-
Nishraj BHULLAR
(@NishrajB) reported
@Monty05483976 @AnnnoraTyler @SkySports Too bad Hamilton lost 4 seconds to vettel in 6 laps that allowed vettel to overcut him or did the team make Lewis slow ?
-
Valkyrie VA
(@Valkyrie_va_uk) reported
@QuickBooksUK 35 days since I've been able to access my account due to @SkyUK mobile not receiving text verification code. Unable to do anything but still getting charged and no update on your website or apology WTF!!! Get it sorted this shouldn't take this long.
-
iF LukkyYT
(@iTs_iF_Lukky) reported
@SkyHelpTeam Service down in Drumquin 😐
-
Michael Norcross
(@mnorcross84) reported
@FootieRealist @SkySports What's the point in saying to say Ings he's not in, and making him feel like ****, then a week later calling him up. It makes sense to name the squad when every team has finished their season, not before.