Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Ealing, Hounslow, Ascot, Ruislip, Wembley, Slough, Weybridge, Southall, Brentford, Twickenham, Uxbridge, Bracknell and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Churchy
(@Churchills89) reported
from
Bracknell, England
@SkyUK still not working and still no update over 48 hours later!!
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Martin 🇬🇧 🇺🇲
(@martincadby) reported
from
Camberley, England
@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Taimoor khan
(@taimur_khann) reported
from
Slough, England
@SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Debs Walters
(@Diamond_Debs) reported
from
Bracknell, England
@SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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keqey
(@keqey_) reported
@SkyHelpTeam Fix it already tf
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Daryl Marshall
(@DarylMarshallT) reported
@SkyUK Why is my broadband not working and you make it impossible to call you?!
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Brian Foley
(@Brian_P_Foley) reported
@SkyHelpTeam why don’t you guys publish some status updates. It’s pretty obvious it’s an issue with your DNS servers. As you don’t allow a manual change in the hub you could tell people they can manually change on their own devices. Use 1.1.1.1 or 1.0.0.1 for DNS. #skybroadband
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Leon McLoughlin-Smith
(@proby_1) reported
@SkaterawSteve @SkyHelpTeam Helpful to read that phoning Sky doesn’t help. Saves me a call. Tried the internet speed checker & also got message saying page not available.
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Hossam Kassem
(@HossamKassem78) reported
@SkyUK when will Sky fix broadband issues reported today.
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Sian Louise Nicol
(@sianymurphy) reported
@FALCON678 @things1973 @SkyHelpTeam I'm in Norwich and had problems for weeks but works when using a VPN which makes absolutely no sense.
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Alfie Baker
(@alfiebeats24) reported
@SkyHelpTeam **** you. Just wanna play zombies and all i get is this. You look like Harvey Lee oswald. I hope you eat ***
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Ｃｌａｒｒｋｙ
(@clarrky) reported
@SkyHelpTeam So not 1 update on this!! This is dreadful customer service!! What’s the cooling off period for a switch please? I’m going back to BT
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Mark Holt
(@holtm) reported
@SkyHelpTeam Use a vpn tool and it works - good workaround or permanent solution if you don’t want your ISP seeing all your browsing data
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GNRail_UK
(@GNRail_UK) reported
@martynstorey @ippzii @SkyHelpTeam Im using Cloudfare's DNS now. Tbh not had an issue since I changed to them. 1.1.1.1 and 1.0.0.1