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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/18/2026 04:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hayes, Worcester Park, Bracknell, Pinner, Southall, Harrow, Slough, Hounslow, Maidenhead, Weybridge, Egham, Uxbridge and Farnborough.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • kimstroud17 kim stroud (@kimstroud17) reported from Hillingdon, England

    @SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!

  • dionne_angus Dionne Angus (@dionne_angus) reported from Bracknell, England

    @SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!

  • SallyGreenbrook Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • thaiarna Thaiarna Love (@thaiarna) reported from Brentford, England

    Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown

  • alie1202 Alice (@alie1202) reported from Ealing, England

    @SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

  • MaMaDolson Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

  • KevinRama_ Kevin Rama (@KevinRama_) reported from Bracknell, England

    @SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!

  • GoonerGeeUpdate GoonerGeeUpdate (@GoonerGeeUpdate) reported from Kingston upon Thames, England

    The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing

  • fmasefield Fraser Masefield (@fmasefield) reported from Hammersmith, England

    Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Spelthorne District, England

    @SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

  • melvyn1975 Andrew Melvyn Walden (@melvyn1975) reported from Marlow Bottom, England

    Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • dtips7 Dan Tippell (@dtips7) reported from Spelthorne District, England

    @PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!

  • lisahoman lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MasterWayneTV Wayne (@MasterWayneTV) reported

    @SpnceStphnie @SkyHelpTeam We are quiet lucky with ours but recently it kept dropping out over and over again and as a streamer it was killing me. Its awful being with sky who cant fix anything and have to go through BT. Might aswel be with BT!

  • rae1397 Rachel McCaffery (@rae1397) reported

    Awful service once again from @SkyUK @SkyHelpTeam - offered me a free upgrade which I took. Were sending an engineer but had wrong postcode for me. So they cancelled the engineer to correct it then said I couldn’t have the upgrade cos I’d already taken it! Wth?!

  • aladdinsane1966 The magic rat (@aladdinsane1966) reported

    @EuanFarmer @SkySports Wtf are you on about?

  • ChinmayThfc Chinmay Peri (@ChinmayThfc) reported

    @LastWordOnSpurs @SkySports My poor **** spursy club

  • craigychm #thetruechm (@craigychm) reported

    @SkyHelpTeam so after spending 38 minutes on the phone between 2 of your colleagues I have no resolution to my problem which when I tried to get a refund after an error of misrepresentation. I get someone to send me from the mobile team to sky store then back to mobile not happy!

  • footy_bomb Footy_bomb (@footy_bomb) reported

    @LastWordOnSpurs @SkySports Lol Levy always takes the piss. A player worth £50m I’ll give you £3m and a pack of crisps?? Like wtf. Just pay. For Adama even go for £18m like come onnnn

  • rae1397 Rachel McCaffery (@rae1397) reported

    @SkyHelpTeam Yes, I spoke to them to tell them they had my old postcode on my record. She couldn’t update it without cancelling the engineer then couldn’t rebook as offer was no longer available as I’d “had” it! Terrible systems and terrible experience. And don’t get me started on broadband…

  • SpnceStphnie StphnieSpnce (@SpnceStphnie) reported

    Hanging my phone out the window to try get 4G from @EE because @SkyUK internet is down across Liverpool, again. Shite 4G. Shite broadband. And we pay for this?

  • skipptg Tim Skipper (@skipptg) reported

    @SkyHelpTeam BT have told me you cancelled the order on their side, so the issue is firmly with sky. Can you have someone call me tomorrow with a resolution. I’ve been a sky customer for 13 years this isn’t acceptable and I’m substantially out of pocket as a result.

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @SkyHelpTeam Uh-huh. That doesn't resolve my issue when it says there's no problem. I'd say that TWO different speed tests show a problem, wouldn't you?! #ReduceMyBill #UltraNotFast #SkyIsShit