Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Slough, Hounslow, Hammersmith, Northolt, Aldershot, Wembley, Brentford, Camberley, West Drayton, Staines, Southall, Ealing, Epsom and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| Slough |
Internet | |
| Hounslow |
Internet | |
| London |
Total Blackout | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Ben Davies
(@BenDaviesLabour) reported
from
Ealing, England
@Zander_Lavall @OfficialECFC @Only1Argyle @SkySports Olly Watkins sell on fee. Sit down ya money grabber 😉
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown
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James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Andrew Melvyn Walden
(@melvyn1975) reported
from
Marlow Bottom, England
Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC
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Sally Greenbrook
(@SallyGreenbrook) reported
from
Southall, England
Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.
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Daniel Evans
(@ChavdogEvans) reported
from
Farnborough, England
@SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of
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kim stroud
(@kimstroud17) reported
from
Hillingdon, England
@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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Mary Dolson
(@MaMaDolson) reported
from
Camberley, England
@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@sprks1) reported
@SkyHelpTeam I’m getting a bit peeved with mine, keeps crashing, recordings interrupted due to “software issue”
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David Howlett
(@K1nca1de) reported
@SkyHelpTeam I have an issue which is getting worse. The internet performance is dipping mid afternoon, and will not recover until I plugged the Sky Q box. Then service returns. Can you please advise who I can speak to?
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Scott Dance
(@scott_dance1) reported
@SkySports Yeah alright. What was he doing then ? Bet he wasn’t remarking it out to help the batter.
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Zack
(@_zack94) reported
@SkyHelpTeam My elderly and disabled grandad is having issues receiving satellite signal. He says he’s tried to phone but can never get through and it says to go online. He hasn’t got a computer and TV is his lifeline to the world. Can you help? Thanks
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David Howlett
(@K1nca1de) reported
@SkyHelpTeam I have an issue which is getting worse. The internet performance is dipping mid afternoon, and will not recover until I unplug the Sky Q box. Then service returns. Can you please advise who I can speak to?
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Clare
(@who_let_mum_out) reported
@SkyHelpTeam Hi, I think Royal Mail have done a disappearing act with my new router 🙈. Homeschooling 3 kids so I can't sit on hold/web chat all day - can you guys help please?
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MSingh
(@manj_singh_raj) reported
@SkyHelpTeam hi sky internet is down in our area - when is this going to be fixed as we have work?
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Tim Limbach
(@limbach_tim) reported
@SkyHelpTeam Fortunately I am well able to read articles on your website. Unfortunately I cannot understand why you don’t accept the information I send and yet ask for it again and again. You say I am a VIP customer but you don’t treat me as such.
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Joshua Rozells
(@citizenworld78) reported
@SkyHelpTeam why are engineers waiting till the day of appts and are outside your house to tell customers they cannot come in? To do a job where they say they need access to your house? This shows lack of comma or foresight? Really really really bad customer service
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Joshua Rozells
(@citizenworld78) reported
@SkyHelpTeam Sending an email is one thing - but the email never said we can’t perform the work and if we try and do it from outside and it doesn’t work - it is at MY own risk? Are you doing new installations?