Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/12/2026 19:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Aldershot, Slough, Hounslow, Wembley, Brentford, Camberley, West Drayton, Hammersmith, Staines, Northolt, Southall, Ealing, Epsom and Addlestone.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomAldershot Internet
United KingdomSlough Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hillingdon, England

    @SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

  • rnossej R Y A N 🧐 (@rnossej) reported from Maidenhead, England

    County cricket matches all over the place yet @SkySports shows nothing but repeats and crap...

  • blueskies_me ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • ska_qpr Cal 🇬🇧 🦁🏁 (@ska_qpr) reported from Taplow, England

    .@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KaliDoesGenes Kali Ravel (@KaliDoesGenes) reported

    @SkyHelpTeam They outright refused to listen to any calls or take any practical or helpful steps whatsoever and every person we spoke to told us something different. You're lucky my mother-in-law has brand loyalty, because I'm committed to never paying for your services.

  • NokkonWud Karl Moon (@NokkonWud) reported

    @Corn_wolf @SkyUK Oh, that’s not good. I assume yours doesn’t have the chrome look? I’m not sure what’s changed. I’m just sending mine back at the moment (I’ve had a couple). Sorry to hear you’ve had problems.

  • AnonNoName3 Anon No Name (@AnonNoName3) reported

    @SkyHelpTeam I can't get Paramount Plus to work. I got a confirmation email from Sky saying I'd activate it but Paramount never asked for any details. I can't sign into Paramount with normal Sky details. If I try to sign up rather than sign in to Paramount it wants to charge me

  • Lyny LynY (@Lyny) reported

    @SkyHelpTeam no Sky at all Charvil/Sonning, Berkshire for days. Please fix as George Clooney won't be happy 😳🤭

  • Suzesshh mrs_suzie_sherls (@Suzesshh) reported

    @SkyHelpTeam Why can’t they explain it all TODAY, can’t you resolve this by sending a new sim and starting the process again?? I’m sure the capable team @VodafoneUK would help you with this

  • Traja_22 Tariq Mehmood (@Traja_22) reported

    @SkyHelpTeam I am on the phone daily and just called as well abd they are unable to access my account.I have a serous issues where we are unable to work from home and my security system is not working either.

  • ParamountPlusUK Paramount+ UK & Ireland (@ParamountPlusUK) reported

    @FatJanner @SkyCinema Sorry to hear that, @SkyHelpTeam will be able to help

  • sueturvey Sue Stormborn Turvey (@sueturvey) reported

    @SkyHelpTeam HI Sky team . I am trying to help my vulnerable elderly mother. Her phone is not working which means she is cut off from everyone. I can’t get anyone at Sky to answer the phone.

  • MrsMac1372 Sarah McDermott (@MrsMac1372) reported from Westhill, Scotland

    @SkyHelpTeam Thanks Jason but there is very little in offers that help. We don’t need movies or sport at a discount price. We’d happily renew if we could have another box FOC

  • faerie_bluebell The Irish Faerie💋 (@faerie_bluebell) reported

    @SkyHelpTeam @ParamountPlusUK Sky Q, it let me set it up but then I'm on a waiting list buy sky is busy but lastnite I tried to sign in with the new password and my email, says its wrong but I know its not so I dunno wats going on with it. I badly want to binge Yellowstone 😫