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Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/01/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Staines, Northolt, Hounslow, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Slough, Tadworth, Hammersmith and Pinner.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • JohnRaddon John Raddon (@JohnRaddon) reported from Marlow Bottom, England

    @SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • Coral73 Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • TBoulders Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alanwilliams650 William Alans (@alanwilliams650) reported

    @SkySports I think it went down quite easy there Clive. #flushed

  • ElliotBelliss_ Sir Elliot Belliss (@ElliotBelliss_) reported

    @danverbiest @SkyUK Same here, can’t find a fix.

  • Reo_Robson ✨Reo Robson✨ (@Reo_Robson) reported

    @SkyHelpTeam Done all that and still getting the worse signal. Never again.

  • mickmiller27 rob (@mickmiller27) reported

    @SkySports that's his career down the pan

  • alex_wager27 alexwager (@alex_wager27) reported

    @DiscoStew94 @SkySports Fingers crossed! I had to sign up to Premier Sports to get my NHL fix!

  • indieimmy Imran Sheikh (@indieimmy) reported

    @SkySports What a load of crap 💩

  • amar_chotai Amar Chotai (@amar_chotai) reported

    @SkySports Not surprising, but it was worth the appeal. Only 1 game anyway. Similar incident with Gabriel Jesus yesterday but nothing done about it. The inconsistency with VAR is staggering

  • Samandjo26 Sam Holdsworth (@Samandjo26) reported

    @SkyHelpTeam @WeAreOpenreach @OpenreachHelp I don’t feel reassured at all. Today’s the 17th day without a phone line or internet. My Sky App simply says ‘In progress’ and date tbc. Terrible service. Have been a loyal customer for years and have been let down. No compensation either.

  • jonkay19 Jon Kay ⚔️🔴⚪️⚫️⚔️ (@jonkay19) reported

    @SkySports Understandable if he’d have said a massive steaming pile of shite, but jobby, WTF is this world coming to!

  • scottywb1 scott wb (@scottywb1) reported

    @SkyHelpTeam @Whiteside_90 I have the exactly the same problem