Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/26/2026 16:30

January 26: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Southall, Northolt, Pinner, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Ruislip, Hammersmith, Worcester Park and Bracknell.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Sabi_Panesar Sabi Panesar (@Sabi_Panesar) reported from Iver, England

    @SkyHelpTeam Our sky broadband has been so bad since we got it Think it’s time for a change @week88 what’s the point of paying for it when half the time we are using our own phone data and can’t download on the sky box 🤬

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • zach_sm4rt Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • RyanWest1990 Ryan West (@RyanWest1990) reported from Kingston upon Thames, England

    Caroline Barker is awful @SkySports #COLU #ECFC

  • darrenmoore Just Darren 💚 (@darrenmoore) reported from Ealing, England

    Just a shame the @SkySports fake fan soundtrack isn't playing 'Bees Up Fulham Down'

  • AlyMac1 Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

  • BeaverIniesta GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • JimmyBCooper James Cooper (@JimmyBCooper) reported from Esher, England

    @SkySports It’s been awful one of the worst seasons in history. VAR was appalling unless you are a Liverpool fan

  • der_tee_ Tev (@der_tee_) reported from London, England

    The internet around here has been terrible for weeks and today we've had no connection for hours @SkyHelpTeam

  • GraemeF55 Graeme (@GraemeF55) reported from London, England

    @SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?

  • PaddyBriggs Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I really don’t think there was any problem in those days . Never heard any criticism of Peters to Spurs or Greaves to Hammers either.

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • colinkeenan71 Colin keenan (@colinkeenan71) reported from Camberley, England

    @DerekHealyLad74 @SkySports There’s no doubting his ability,on his day Bale is unplayable,quick as ****,skills to die for and a lot of goals in him, but to see him on that bench ain’t right,he’s obviously waiting for the next manager,with RMD’s sacking rate,Bales gambling with his future,butzz keeps winning

  • Misshayley_1 Hayley (@Misshayley_1) reported from Kingston upon Thames, England

    @SkyHelpTeam That’s what I went on but didn’t resolve problem @SkyUK

  • PaddyBriggs Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I had no problem with it. Admit others disagreed ! #COYS

  • Miaopow T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • Linz197236 Linsie Keen (@Linz197236) reported from Bracknell, England

    @SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?

  • awateach Andy Walsh (@awateach) reported from Egham, England

    @SkySports Too slow off the mark as usual!

  • Land_Captain Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • louisegreenan Louise Greenan (@louisegreenan) reported

    @SkyHelpTeam recordings service currently unavailable on my Sky Q box. Is there an issue or can you help me fix it?

  • Shaw_L87 Luke (@Shaw_L87) reported

    @SkyHelpTeam Thanks for your help but I won't be ringing. Unless more phone masts are installed it's going to keep happening. In the mean time, if a better offer on another network comes, I'll be taking it. Same for my kids phones

  • overpne adam wilkinson (@overpne) reported

    @SkyHelpTeam Not any longer, but terrible last night. Do we get any compensation?

  • Stuboy_75_ Stu (@Stuboy_75_) reported

    @SkyHelpTeam Hi Chloe, yes signal Is terrible

  • vadoseflame Nathan (@vadoseflame) reported

    @SkyHelpTeam Hi, It’s common knowledge O2 speeds and coverage are poor across the UK. 5G speeds are worse than 4G! & some pages barely load.

  • gigicunningham_ 🏴󠁧󠁢󠁷󠁬󠁳󠁿Gianne🏳️‍🌈 (@gigicunningham_) reported

    @SkyHelpTeam Service is still a bit spotty to be honest. Problems arose on both mobiles around 4pm yesterday, continuing throughout the evening/night and this morning. Includes not being able to make calls, text or use Internet. 2 phones on in our house and 1 in my mother's. CH5 area

  • lsmith0708 Lyn Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@lsmith0708) reported

    @SkyHelpTeam Bit late now but we’re off most of yesterday and your company’s communication was very poor

  • purrrplecatuk Frances Boyle (@purrrplecatuk) reported

    @SkyHelpTeam Mine and my family phones are same, since the government. msg our phones keep dropping off and saying emergency calls only

  • mikecrossmc7 Mike Cross (@mikecrossmc7) reported

    @SkyHelpTeam @BAGZOUS1 Still having issues with text messages (have to keep resending as the first time it says not sent)

  • Chantelle23hol Chantelle (@Chantelle23hol) reported

    @SkyHelpTeam Also have 2 children at home one who’s very unwell with scarlet fever, what am I suppose to do incase of an emergency with a phone that we’re paying £80 for that doesn’t even work make calls or send messages! Saying this issue has been resolved but clear to see it hasn’t!