Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Slough, Hounslow, Hammersmith, Northolt, Aldershot, Wembley, Brentford, Camberley, West Drayton, Staines, Southall, Ealing, Epsom and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| Slough |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@Dransyo @SkySports Are you stupid?
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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TB 10
(@tsbains64) reported
from
Slough, England
@SkySports redbutton not working #redbutton
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Mark Cooper
(@markstarshipit) reported
from
Maidenhead, England
@SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Toffeeforlife
(@JonToffee) reported
from
Marlow Bottom, England
Can we talk about the match about to come on @SkySports and not other crap?
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Steve May
(@SteveMay_UK) reported
from
Hillingdon, England
@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam It’s domestic broadband so gives you no right to WFH so that comment is irrelevant. Because they don’t receive that estimate from Openreach and if thats a problem you should be asking OR why they don’t give that info out. To answer your question about what it could be, I think
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ArchaeoFLO
(@AndyAgate) reported
@DavidPetts1 @SkyHelpTeam If everyone else has a problem, then it'll be a problem. Sky aren't known due their customer care, I'm afraid.
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Paul
(@8gzd8k76nM) reported
@Susie_gumar @SkyUK @SkyHelpTeam Oh boohoo, being disabled makes you no more important than anyone else you self important moron. Run the test online or MySky app and it’ll tell you the issue
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Dani
(@dmolly85) reported
from
West Felton, England
@SkyHelpTeam When I ran it earlier it says no issues. I don’t have a screen shot or my iPad log on again. Surly you can check using a postcode for issues. I have poor 4g where I am and no internet
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Alun Davies
(@AlunDav72702539) reported
@SkyHelpTeam Done this, my internet keeps dropping out. It’s fast then slow. Goes down to less than a MB a second then it’s 30mbs. Back and forth
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Err try either making the calls to fulfill your obligations or don't make promises you can't keep, simple customer service. Being as Lewis is and I quote 'overseeing this to it's conclusion' then I'm guessing you may need to make contact with him? He really isn't managing much!
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Will the @Scruffystudhand on holiday
(@Helmsleygardens) reported
@SkyHelpTeam I've been trying to look at the Christmas offers on the app, but every time I've clicked to see any deals I get the same page. (It's frustrating as I'm keen to upgrade some features however I can't just sit down and read any information)
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Paul
(@8gzd8k76nM) reported
@JaidevRamya @SkyHelpTeam A better question is what couldn’t it be. The most likely to cause a lengthy delay are things like cable theft or damage to an exchange, cabinet or pole. Its also near Christmas (annual leave) and there is a lot of sickness going round. Just wait patiently like everyone else
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David Petts
(@DavidPetts1) reported
@AndyAgate @SkyHelpTeam all my neighbours with multiple different service providers have all been told its an error at the exchange - @SkyHelpTeam insists there isn't one. Just not sure who to believe!
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Chris Kettle
(@chriskettle3) reported
@SkyHelpTeam Ha ha, laughable when I already have a complaint open! Less than 2 weeks before I can actually pass this to the ombudsman as well. I have repeatedly called to be told they cannot transfer me. So please do carry on making yourselves look foolish!