Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (66%)
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Wi-fi (13%)
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TV (10%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Aldershot, Wembley, Greenford, Ealing, Isleworth, Hayes, Slough, Leatherhead, Feltham, Walton-on-Thames, Gerrards Cross, Woking and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
||
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Aldershot |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Henye 💙
(@HenyeFranks) reported
from
Ealing, England
@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lorraine Lewry
(@Scotlol) reported
@SkyHelpTeam As I said… Sky still profit! If I cancel my contract at this point… I will not get line fixed or receive compensation… so @SkyUK are the winners here #profitoverpeople
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NicoleFiona
(@goldchain_flu) reported
from
Edinburgh, Scotland
@SkyHelpTeam hi there, I need some help with my bill but cannot call , what can I do?
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Charlie just
(@Charliepops1982) reported
When are you fixing the time problem @SkyHelpTeam @SkyUK ??? It's really annoying!
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Ruth Kirk
(@trainman1958) reported
@SkyHelpTeam @KtbearK Why so long ? Twenty years we’ve had sky -no issues . Not very good
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Ian G
(@nuthall1862) reported
Shout out to @SkyUK for excellent customer service today. Sky Q hard drive died and an engineer came within 4 hours of phoning and replaced the box. Exceeded expectations. Great work!
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Rich Hunter 💙
(@RichHunter1964) reported
@SkyUK I wish you’d use your power to fix the clock on sky + HD which is STILL on BST . Get it fixed!
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Rubybabes
(@Rubybabes007) reported
@SkyUK just to let you no that #BST is still showing on my sky+HD box. Please sky can you get this sorted ASAP please. #retweet if you have the same issue
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Martin A
(@AbdabMcTavish) reported
Jesus wept @SkyHelpTeam taking an estimated 5 days to fix the time bug? Is it months for major faults now then? lol
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🄹🄰🅂 ↗️
(@Jas_3y) reported
@SkyHelpTeam I've been through to your Indian call centre advisor and he is unable to stop the cancellation process - I've only got 2 days left before it stops. He couldn't tell me why. He's now put me on hold to another deperatment. I've been on the phone an hour now. Seriously poor show.
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Ryan Hancox
(@RyanHancox) reported
@SkyHelpTeam is there a problem with ur website? I’m try to upgrade my broadband but keep getting an error message