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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 11/29/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hounslow, Greenford, Slough, Brentford, Southall, Wembley, Maidenhead, Woking, Ealing, Ascot, Ruislip, Weybridge and Twickenham.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • ClementsKelly82 Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • AndyWebbDJ Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, England

    Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WGoatney Wayne Goatney (@WGoatney) reported

    @SkySports Not Worst Fanbase FC vs Oil No Fans FC

  • gatwardian IAN GATWARD (@gatwardian) reported

    @SkySports None, I’m working this Sunday, talk about awful scheduling

  • HorrorDeezy that girl with the cats (@HorrorDeezy) reported

    @SkyUK beyond furious, and the customer service agents reading from a script doesn’t help. Literally charged me for NO reason, not to mention lied to by the first agent I spoke to. Outrageous

  • NashBham Nash Bham (@NashBham) reported

    @SkyUK been a SKY customer for over 25 years, just been treated like scum by a sky employee over the phone when I wanted to renew my contract, SKY ARE FINISHED

  • MishDaSilva Michelle (@MishDaSilva) reported

    @SkyHelpTeam The ‘Tech Team’ can not see any issues. I know 4 people in the HA3 area who have reported the same issue throughout the day and each have been told they are the only one to report……

  • youmakenobones Col (@youmakenobones) reported

    @SkySports Wouldn't watch a grand prix going round my street. Dog ****

  • SchoolReading School Reading List (@SchoolReading) reported

    @SkyHelpTeam "Matt" has refused to provide contact details for your abuse department, so we will proceed with a report to the @ICOnews. It is very disappointing that @SkyHelpTeam is not willing to deal with evidence of hackers using the Sky Broadband network to attempt to hack UK businesses.

  • johnsmithyboy87 Lord Wohn (@johnsmithyboy87) reported

    @jimhendrie66 @scottfraser48 @SkySports Scotland and England as powerhouses are incomparable. Most of Scotland is uninhabitable and much of the land is useless and as a result Scotland is left mostly deprived and in need of support from the English government

  • Judgesmyth1 Nick Smith (@Judgesmyth1) reported

    @SkySports None of your over priced garbage, that's for sure....

  • Mister_Villers Villers (@Mister_Villers) reported

    @SkySports Motogp qualifying! Really need to cancel sky sports! Conveniently my app refuses to play ball when I try and change anything on my account