Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/25/2026 16:55

February 25: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Twickenham, Harrow, Northolt, Wembley, Hounslow, Southall, Marlow, Maidenhead, Slough, Egham, Bracknell, Isleworth and Aldershot.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon TV
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • AndyWebbDJ Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, England

    Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • JohnRaddon John Raddon (@JohnRaddon) reported from Marlow Bottom, England

    @SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • TBoulders Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • Coral73 Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jd28376 Knight (@jd28376) reported

    @SkyHelpTeam Honestly, as bad as EA at this point

  • RealPaulMurray Paul Murray (@RealPaulMurray) reported

    Really disappointing service fae @SkyHelpTeam Nae updates tae subscribers.

  • AngerHelps Bob Livid (@AngerHelps) reported

    @LouiseHartje1 @SkyHelpTeam Do you expect Sky’s social media team to work overtime on a public holiday because there are system issues? They’ve already said they are aware of the issue and it is being investigated. There’s nothing else they can do.

  • Paulweston17 Paul weston (@Paulweston17) reported

    @SkyHelpTeam Sky really sucks with the bad speeds and customer service. When are we going to get some decent service? I've had your services for just over a year and I will certainly be looking at swapping to another provider. #shameonyousky

  • kirstyannwelsh kirsty ann smith (@kirstyannwelsh) reported

    @SkyHelpTeam How about for the prolonged issue you give something back to your customers

  • AbuAmaanah Abu Amaanah (@AbuAmaanah) reported

    @Sabrina27590 @SkyHelpTeam Daaamn. That’s poor. These days people have 4-5 devices at least in a small house.

  • KAMMY__99 Kam☘️ (@KAMMY__99) reported

    @dodgii73 @Nath_Irish @SkySports Na he’s just baffled at why you’re trying to tell a sports page to stop tweeting about sports because there are other issues going on. If that’s your logic then no one should ever tweet again🤨🤡🤡🙈

  • AnnaSmi59244582 Anna Smith (@AnnaSmi59244582) reported

    I've ran out of data when I'm in my own home all the time! @SkyHelpTeam fix up!! I'm fuming!!! #skybroadband

  • Just_Markus_uk markus (@Just_Markus_uk) reported

    @bencooney3d @SkyHelpTeam It is not that people think the poorly qualified peeps behind @SkyHelpTeam are fixing broadband issues, it is the formulaic responses that people object to. When there clearly are problems would it be too much to change the good night tweet to let peeps know they give a damn??

  • JamesUnderdown4 James Underdown (@JamesUnderdown4) reported

    @SkyUK my wife was not able to do her job today helping people on 119 COVID test booking support calls because you’re broadband was down most of the day. Hope you sort it soon.