Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/02/2026 07:30

February 02: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Staines, Northolt, Hounslow, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Slough, Tadworth, Hammersmith and Pinner.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • _rosiposi Rosie Ann (@_rosiposi) reported from Hillingdon, England

    @SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...

  • mitalee05 Mitalee Nubeebuckus (@mitalee05) reported from Bracknell, England

    @SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • tripathi_nity Nity Tripathi (@tripathi_nity) reported from London, England

    Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph

  • bakerpeter8 Peter Baker (@bakerpeter8) reported from Wooburn, England

    @DavidJ_Farrell @SkyHelpTeam Hey I’ve same problem with sky@email account

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Egham, England

    @Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hammersmith, England

    Shocking service by @SkyUK @SkyHelpTeam. Why has taken me 3 calls to you where I've been promised a call back to arrange an engineer, plus a wasted day off work when the engineer no-showed to achieve NOTHING. Week 3 and zero progress.

  • ConnorinCardiff Connor Tovell (@ConnorinCardiff) reported from Epsom and Ewell District, England

    This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.

  • mickriches Mick Riches (@mickriches) reported from Addlestone, England

    @SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.

  • DoingTheJames James Rogers-Oben (@DoingTheJames) reported from Hounslow, England

    Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC If so that is hella tasteless considering they have the influence to help them overcome it.

  • Jtotten777 James Totten (@Jtotten777) reported from Leatherhead, England

    @SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time

  • sainthatch SaintHatch (@sainthatch) reported from Windsor, England

    @SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days

  • beckydalby Becky Downes (Dalby) (@beckydalby) reported from Maidenhead, England

    @SkyHelpTeam is there an issue in the Maidenhead area with the internet. Don’t seem to have any connection.

  • binky1uk Zach Smart (@binky1uk) reported from Spelthorne District, England

    @SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy

  • askFarhaan Farhaan (@askFarhaan) reported from Hillingdon, England

    Interesting debate about British Asians not making it in football. My opinion, not enough role models and too many barriers at grassroots including lack of parental support. Top clubs just look at ability, not ethnicity #Skysports #TacklingRacism

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    So my red button for QPR v Swansea says it's WBA v Reading @SkySports WTF #QPR

  • ReedyNo7 Phil Read 🇬🇧🇪🇺 (@ReedyNo7) reported from Brentford, England

    @steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!

  • SJ_Harris Simon Harris (@SJ_Harris) reported from West Molesey, England

    @SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!

  • AlanMcInally Alan McInally (@AlanMcInally) reported from Hounslow, England

    @David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • HappyinHertford Sallie (@HappyinHertford) reported

    @SkyHelpTeam I want to cancel my broadband. Is there a way of doing it without being on hold for over an hour?

  • ATheboy69 Allroundgoodguy (@ATheboy69) reported

    @SkyHelpTeam , Please can you confirm if you have an outage with mobile network, my phone and another sky phone are saying, not registered on network thanks.

  • SandraHayes1 Sandra Hayes (@SandraHayes1) reported

    @SkyHelpTeam why does my new Sky Glass TV KEEP freezing?? This is the second time I’ve asked you. Very poor service!

  • PHeny73 Paul Henehan (@PHeny73) reported

    Bundesliga coverage has gone right downhill since @SkySports took over. Hardly any football on tonight, Union Berlin v Cologne playing tonight and still not covered. Lucky if you get two games a weekend. Poor show.

  • AndreLasic ☦ A ☦ 🇺🇦🏳️‍🌈🇮🇹🇬🇧🇺🇦⭐⭐ (@AndreLasic) reported

    @SkyHelpTeam My sister has been having issues with a crackling phone line and broadband dropping at least 12 times a day. She called Sky and they said her line is fine, it may be fine your end, but not her end! She’s been with you for 20 years, but she’s now had enough wit Sky

  • D_F_Chandler Dave (PSN: MCVDFC) (@D_F_Chandler) reported

    @SkyHelpTeam Hi Laura. Trying to cancel package.

  • TGunson Tee (@TGunson) reported

    @SkyHelpTeam So I can cancel even tho I’ve not got this letter cause that’s what an advisor said I needed back in Feb? I find it odd that I’ve never not received any important emails from you apart from this

  • PEDENMILLWALL Tony Daniel Peden (@PEDENMILLWALL) reported

    @lukedolan_ @MichaelBensonn @SkySports You would have to believe that Khan performed badly because he was injured in order for that theory to make sense though.. is that the what you believe? He was hurt from Jabs in the first round.. I’m not sure how that could be down to injury.

  • Craig_Pankhurst Craig Pankhurst (@Craig_Pankhurst) reported

    @TheCiaranJames @SkyUK I thought BT was awful. Sky is a new level of appalling.

  • Tybs_ Callum (@Tybs_) reported

    @SkyHelpTeam Started using your messaging service at 2pm and still not agents 😣