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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/19/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hayes, Worcester Park, Bracknell, Pinner, Southall, Harrow, Slough, Hounslow, Maidenhead, Weybridge, Egham, Uxbridge and Farnborough.

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City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomHammersmith Internet

Community Discussion

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • mademilykate Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarcoTuga87 Marco Santos (@MarcoTuga87) reported

    @SkyHelpTeam I cancelled my sky subscription over a month ago and was told the refund would come to me automatically on the 4th of May however nothing came in. Are you able to help me with this?

  • KieSF1 Kieran (@KieSF1) reported

    My weekly complaint to @SkySportsF1 @SkySports to stop the adverts inbetween quali sessions. We already pay £18+pm to watch this. Shouldn’t be getting ads with it.

  • tinksamy Amy (@tinksamy) reported

    @SkyHelpTeam excellent service today, fixing our sky tv within 2 hours of reporting and engineer couldn’t have been more helpful. Thank you 👍🏼

  • TrevorT14434512 T.T 🥸 (@TrevorT14434512) reported

    @SkySports Think it’s on the pitch you need to sort you are absolutely awful

  • mrmyerss_ . (@mrmyerss_) reported

    @SkySports If Derby had fired him , they wouldn’t be in this situation! Too many clubs hang on to failed managers. Arsenal for example!

  • baggo89 L.I.am (@baggo89) reported from Derbyshire, England

    @SkySports is about time you replace Don goodman? He doesn't understand why we were celebrating to getting to a play off final after bein 2-0 down and doesn't understand why players celebrate staying up on final day. #dcfcfans

  • jammergilmore James Gilmore (@jammergilmore) reported

    @SkySportsGolf @SkySports there is no red button broadcast for the featured groups? Nothing available on Sky Sports Golf HD ? Not working

  • TheRobinhoodGuy 🌟Neil 🏃‍♂️Runner & Adventure (@TheRobinhoodGuy) reported

    The commentary on @F1 @skysports is absolute garbage and utter waffle. #SpanishGP

  • casterdam57 casterdam 57 (@casterdam57) reported

    @SkySports Poor South Europe, needs the money tot buy new titels.

  • SpinMiddle Spin in the middle 🤪 Middle of the spin (@SpinMiddle) reported

    @SkySports Congratulations Derby For being the fourth worst team in the league 🧨