Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Epsom, Hammersmith, Northolt, Slough, Camberley, Bracknell, Brentford, Hounslow, Isleworth, Kingston upon Thames, Harrow, Southall, Wembley and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Phone | |
| Epsom |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Mark Cooper
(@markstarshipit) reported
from
Maidenhead, England
@SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?
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Cllr Helen Taylor
(@CllrHelenTaylor) reported
from
Maidenhead, England
@SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Joel Robison
(@joelrobison_) reported
from
Aldershot, England
@SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.
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TB 10
(@tsbains64) reported
from
Slough, England
@SkySports redbutton not working #redbutton
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Malachi Beckford
(@BeckfordMalachi) reported
from
London, England
@SkySports This is never a red card everything look worse when you slow it down
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lisa Frankish
(@LisaFrankish) reported
@SkyHelpTeam please help me cancel my free trial of sky cinema as it won't allow me on my sky app
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Jonathan Ford
(@jonathanaford) reported
@SkyHelpTeam Yes I have tried all of the advice to self fix
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Getting Lippy
(@GivingItLair) reported
@SkyHelpTeam awful internet services this last week in Holland-on-Sea area, ethernet connections down for 2 minutes every 5 minutes since Sunday, any known issues in this area?
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ashley kirk
(@Ashley_r_kirk) reported
@SkyUK been on the phone to someone for an hour to try move home.. can’t move me home without charging me £20 despite me being a VIP customer and it saying on your site there’s no fee. Worse service I’ve ever received from a company!!
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Molly Rosedale
(@MRosedale) reported
@SkyHelpTeam Are there reported issues with internet in W10? Sky HD and WiFi working, but no internet connection. Down since last night.
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Yuk-Fong Wong
(@YukFongWong1) reported
@SkyHelpTeam is there any other way to get a PAC code? Current network won’t provide one? Want to keep the same number though
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Martin Boyle
(@mbtangerines) reported
@SkyHelpTeam Hi Nicole, I may have sky go, but that doesn’t fix the issue does it, nearly two weeks without the tv that we pay for is ridiculous, sky q is your companies responsibility, the way I was spoken to on the phone was disgraceful, your quick to go out and fit new customers!
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Martin Boyle
(@mbtangerines) reported
@SkyHelpTeam 16 years of loyalty down the drain, I will be looking into new providers
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Stevie S
(@StevieS1991) reported
@Mc_Cabe98 @SkySports **** sake!!
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Sarah Burr
(@SarahEHBurr) reported
@SkyHelpTeam It’s fine. We’ve cancelled now. Not your fault personally of course, but worth feeding it back somewhere if you track customer service issues