Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 03/02/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, West Drayton, Hammersmith, Hounslow, Twickenham, Harrow, Northolt, Wembley, Southall, Marlow, Maidenhead, Slough, Egham, Bracknell and Isleworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomWest Drayton Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.

  • chelsian Hadders 🇪🇺 #FBPE (@chelsian) reported from Epsom and Ewell District, England

    @MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

  • Ross__Pearce Ross Pearce (@Ross__Pearce) reported from Hillingdon, England

    @RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    @SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • AndrewCarrier Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    @SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription

  • FountainMC Stephen Bough (@FountainMC) reported from Maidenhead, England

    1 Lions game down. 5 to go. @skysports

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • PDF53 Paul D Fatchett (@PDF53) reported from Aldershot, England

    @SkySports Poor love....

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • raymacuxbridge Raymacuxbridge (@raymacuxbridge) reported from Denham, England

    @SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MH12CP Mark Harrison (@MH12CP) reported

    @SkyHelpTeam Not working in Eastleigh still. Six hours ans counting....

  • Lyletheonly1 lyle hawkes (@Lyletheonly1) reported

    @SkyHelpTeam I can't get my skyq box to connect to my sky internet, everything was fine till the other day when you had issues with board and, can you help me please??

  • GaVzOfficial GQ© (@GaVzOfficial) reported

    @SkyHelpTeam 8am-1pm was the allotted time I was given. Yes it’s an issue with the internet service we barely have a connection if any!

  • jamie23699 Jamie (@jamie23699) reported

    @IRISHLADS23 @SkySports Must be a terrible feeling

  • leeamitch Lee Mitchell (@leeamitch) reported from Westhoughton, England

    @SkyHelpTeam Yes I know otherwise I would of taken it. My point is why £10 more as an existing customer if I want 50gb?

  • irwin_s123 Sam Irwin (@irwin_s123) reported

    @SkyHelpTeam I’ve already been through those steps and the broadband’s still down. I’ve tried calling but reached a dead-end due to their being a problem with the service locally (apparently). Can you confirm that’s the case? Or do I need to escalate the issue further??

  • PubBanterUK Name And Shame (@PubBanterUK) reported

    @SkyHelpTeam @SkyUK still no internet, New Years Eve and I have no tv or access to the internet. What an absolute joke. Nearly 24hrs and no service. I live in Hackney so it’s not like I’m in a remote area for goodness sake.

  • BrendaSoprano Brenda Chenowith-Soprano (@BrendaSoprano) reported

    @SkyHelpTeam hi team, our internet is down in Kingston upon Thames / London - when will this be resolved please?

  • DJ_Soleman ᗪᒍ ᔕOᒪEᗰᗩᑎ (@DJ_Soleman) reported

    @SkyHelpTeam No... bit I have no service at my new address and "no date" for install but must continue to pay. Regardless of future rebates this is awful service.

  • mrlahhh LAH 🧀 (@mrlahhh) reported

    @SkyHelpTeam So I’ve upgraded my dads broadband for him (speeds he was getting for price was insane) but his account online has TV on which he doesn’t/shouldn’t have. He’s really poorly atm and is reliant on internet. Also, can I pay more to have his hub and service on quicker?