Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/05/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Slough, Hammersmith, Hounslow, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Tadworth and Pinner.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSlough Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • ffc2004 Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • jedredshed Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • dr_g124 G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • twotsky ralph (@twotsky) reported from London, England

    So I pay monthly for @SkySports to watch football. But you've decided to thats not good enough and elevated #ARSLEI to "Box Office" and £15 absolute liberty. Using the pandemic for slow creep towards pay per view. You can stick it.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet is broken in #Cobham again 😕

  • JimApplegate8 Jim Applegate (@JimApplegate8) reported from Bracknell, England

    How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Johnpoyntz2 John poyntz (@Johnpoyntz2) reported

    @SkySports Call Michael masi, he might be able to help

  • SkyblueSuz Suz Denise 🇪🇺🇵🇸 (@SkyblueSuz) reported

    @SkySports As Kane’s never learnt to breathe through his nose, its not surprising he doesn’t know what the difference between Andy Robertson and the ball.

  • RLTrim83 Richard (@RLTrim83) reported

    @SkyHelpTeam I have no internet N42HS. Is there an issue in my area?

  • joe_brandon841 Joe Brandon 84 (@joe_brandon841) reported

    @SkyUK That's most amusing. I can't download any films or TV because of BT having problems @bt_uk is this correct? I'll probably bin movies etc in the new year.

  • althered68 Allan Ferguson Cole 🔴 (@althered68) reported

    @SkySports He’s a complete *******

  • MikeyMcIntosh3 Mikey McIntosh (@MikeyMcIntosh3) reported

    @SkySports 3 minutes of trying to work out what ******** he's saying. You can't send off the England captain! Obviously. Clear red.

  • steve23281973 steve (@steve23281973) reported

    @SkySports The team he put out was more then good enough to beat wolves Chelsea’s team was worth 100’s of millions Start of the season we had to play Brentford and Chelsea with Covid cases did he have an issue with it then no ofc he didn’t !

  • VardsIheanacho IheanachoVards (@VardsIheanacho) reported

    @SkySportsPL I thought you didn’t want a break Jurgen?! But now you didn’t win ‘it’s not possible’ Also **** you @SkySports

  • rsdntwk RSDNTWK 🇬🇧 (@rsdntwk) reported

    Our last tweet demonstrating an 8-bit render on an Amstrad CPC was taken down due to both @SkyUK (Owners of Amstrad since 2007) and @VodafoneUK (Owners of the now defunct Demon Internet who acquired Locomotive Software) resulting in our account being suspended.

  • joe_brandon841 Joe Brandon 84 (@joe_brandon841) reported

    @bt_uk Indeed it is. @SkyUK told me that the reason I was having problems downloading my favourite crime drama ( the Sopranos) was due to compatibility problems with BT. I don't have problems with @primevideouk.