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Sky

Sky Outage Report in Staines, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Staines, England

The most recent Sky outage reports came from the following cities: Hammersmith, Harrow, Brentford, Woking, Southall, Slough, Hounslow, Wembley, Northolt, West Drayton, Twickenham, Uxbridge, Hampton, Addlestone, and Surbiton.

CityProblem TypeReport Time
Hammersmith Wi-fi 21 hours ago
Harrow TV 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Total Blackout 2 days ago
Hammersmith Total Blackout 2 days ago
Hammersmith Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • ChrisMedlandF1
    Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam And this is why the wider issues have an impact on F1. If you have inequality in terms of what black people earn in a “normal job”, or even their opportunities to get one, then they don’t have the resource to try karting (and other sports of course) and get involved and noticed.

  • AlexanderRyll
    Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • ChrisMedlandF1
    Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam “Little attempting to enter the sport” is part of the problem though. BAME aren’t being targeted enough or treated equally. You’re totally right about the chances being slim. But the whole point is they’re even more slim for black people.

  • zsqprfc
    Zach Sutton (@zsqprfc) reported from Spelthorne District, England

    @x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation

  • rackers69
    crackers (@rackers69) reported from Camberley, England

    @SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I had no problem with it. Admit others disagreed ! #COYS

  • Sabi_Panesar
    Sabi Panesar (@Sabi_Panesar) reported from Iver, England

    @SkyHelpTeam Our sky broadband has been so bad since we got it Think it’s time for a change @week88 what’s the point of paying for it when half the time we are using our own phone data and can’t download on the sky box 🤬

  • spaulsahota
    Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

  • Scroggles
    Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

  • Vinceskillcorn
    Vince Skillcorn Judo (@Vinceskillcorn) reported from Chobham, England

    @SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.

  • colinkeenan71
    Colin keenan (@colinkeenan71) reported from Camberley, England

    @warleybaggie @SkySports Fucksake you’ve had some bad luck

  • darrenmoore
    Just Darren 💚 (@darrenmoore) reported from Ealing, England

    Just a shame the @SkySports fake fan soundtrack isn't playing 'Bees Up Fulham Down'

  • LindizzLinz
    Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • BeaverIniesta
    GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • RyanWest1990
    Ryan West (@RyanWest1990) reported from Kingston upon Thames, England

    Caroline Barker is awful @SkySports #COLU #ECFC

  • JGumbs91
    Slim Reaper (@JGumbs91) reported from Slough, England

    @SkyHelpTeam the worst broadband ever. Your service is pathetic. The internet is constantly dropping out and the download speed is not what we are paying for!!!

  • HannahJSheedy
    Hannah Sheedy (@HannahJSheedy) reported from Camberley, England

    @SkyHelpTeam I’ve been trying to cancel my subscription for days but no one is answering the phones/or online chat and I’ve also DM’d you. I would like to cancel ASAP - pls tell me how I can

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I really don’t think there was any problem in those days . Never heard any criticism of Peters to Spurs or Greaves to Hammers either.

  • chrishatt82
    Chris Hatt (@chrishatt82) reported from Bracknell, England

    @SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today

  • Pollingtonp77
    Paul Pollington (@Pollingtonp77) reported from Hounslow, England

    @SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MySandwichesUK
    Dan (@MySandwichesUK) reported

    @SkyHelpTeam Hi Sky, I have an Internet booster in my home. I've recently left sky and you've asked for the booster back even though I paid for the booster. Also, taking the booster back will mean my multiroom won't work properly. Can you help please?

  • ChaosColbyMMA
    ak- (@ChaosColbyMMA) reported

    @OKane_98 @LFCTransferRoom @SkySports No it doesn't 😭 the prem raised 1mil. More than anyone else would donate. Your having a fit because some teams donated 50k. To some people it will never be enough no matter what they do. Until you donate 50k or more you cannot talk bad about it. They done it you havent

  • Mzowleigh
    Martine Howard (@Mzowleigh) reported

    @BTSopenreach @SkyUK I’m on an ADSL and have been for over 10 years. Both of your companies can provide FTTCP but both are fobbing me off. I’m currently without internet due to the inability of either of your companies to fix the problem. Please help!

  • JoshGib76204214
    Josh Gibson (@JoshGib76204214) reported

    @SkySports Standard is so poor

  • Jim_Little_Legs
    James Cordery (@Jim_Little_Legs) reported

    @SkyHelpTeam Hi. It seems to tell my that there are no known issues in the area and that it cant see the hub. Everything is connected properly and working. Two of the three lights on the hub are green and the middle one is off.

  • whoelsebutmatty
    m (@whoelsebutmatty) reported

    shoutout @SkyUK for just being the most reliable internet service you could have, no better experience anywhere else

  • Jim_Little_Legs
    James Cordery (@Jim_Little_Legs) reported

    Hi @SkyHelpTeam are there any issues in the Purley area. My internet has been down all morning. I have done all the usual troubleshooting and nothing works

  • HilaryWingfield
    Squeezed Middle (@HilaryWingfield) reported

    @SkyHelpTeam I have access to #paramountplus through my Sky account but I can't find where to watch #yellowstone. Can you help please?

  • Jesse_0217
    Jesse O'Brien (@Jesse_0217) reported

    @KieranWinters @SkyHelpTeam Without hesitation dm @jagohackz on instagram for solution. not long ago he recovered my acccount and I’m sure he’ll solve your problems...

  • joepearce_
    ᴊᴏᴇ™️ (@joepearce_) reported

    @LFCTransferRoom @SkySports wait it’s not even each???? that’s poor from them (no pun intended)