Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 13: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Egham, Uxbridge, Farnborough, Wembley, Camberley, Slough, Hounslow, Hampton, Brentford, Epsom, Ruislip, Leatherhead and Kingston upon Thames.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
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🇺🇦 Pete Paterson 🏴🇮🇪🇪🇺#RejoinEU
(@PeteTheRef) reported
from
Ealing, England
.@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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Robin Evans
(@robin1302) reported
from
Brentford, England
@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Andy stedman
(@andy_stedman) reported
from
Hammersmith, England
@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Charlotte Kevan
(@Charlottekevan) reported
from
Farnborough, England
@SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Chelsea Chris
(@chelseachris) reported
from
Bracknell, England
@SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Samuel Gillespie
(@sgillespie81196) reported
@SkyHelpTeam We've had two engineers run tests and said it's awfully slow but no conclusive answer or diagnosis. It's always been at least 40mb below what is paid for but now its disconnection after disconnection
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𝓾𝓶𝓼
(@xx_umama) reported
@SkyUK fix your damn wifi
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tower1919
(@tower19191) reported
@SkyHelpTeam Having trouble with landline phone in FY2 area, could anybody help or check the line for me, please? Thank you.
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tower1919
(@tower19191) reported
@SkyHelpTeam Thank you for getting back to me. Think it may be an issue with my phone rather than the line, but will be in touch again if things are not resolved. Thank you.
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hoppy9999
(@hoppo1000) reported
@SkyUK can I live chat to cancel some services. I really can't be bothered phoning overseas call centre
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Lizzi Santos
(@lizziefsc) reported
@SkyUK have contracts, ending over the next few months... I will be advising them to take there business to a more reliable company that want help! Ps I manage 3 of those accounts . So I'll be searching for new contacts. Thank you and good bye @SkyUK
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Tristan
(@Lsimmonds49) reported
@SkyUK Your WiFi is shocking 😡 bloody slow asf most things ain’t even loading properly past few days now you still ain’t bothered to fix the dam problem
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Chris
(@CROACH10) reported
My Broadband is down but the your test says my connection is up and running, can’t talk to anyone online or anyone over the phone @SkyHelpTeam
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Jason Puddephatt
(@puddy73) reported
@VanessaStAlbans My Mum had this problem on the land line and some did get her to sign up for unnecessary direct debits. Since signing up for @SkyUK shield where every caller has to announce unless on a whitelist - the problem has reduce massively.
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HDMR Central
(@HdmrCentral) reported
@Emms_hart @SkySports I’m muting that crap had to endure hull got new owners talk last time sky can do one lol