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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/31/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Hammersmith, Worcester Park, Farnborough, Bracknell, Hayes, Brentford, Uxbridge, Wembley, Harrow, Southall, Richmond, Slough and Northolt.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Phone
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • BrightLouise Brighty68 ⚽⚫⚪⚽ (@BrightLouise) reported from Aldershot, England

    Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass

  • engageurself Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • NGN1985 Nick-CAFC (@NGN1985) reported from London, England

    @SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • mattstreuli Matt Streuli (@mattstreuli) reported from Iver Heath, England

    Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies

  • gedweston Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ViperSets Tony (@ViperSets) reported from Maidenhead, England

    @simonrogs25 @SkySports It wouldn’t be as special, it ain’t broke so don’t fix it

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • Huskymannia Alan Vincent (@Huskymannia) reported from London, England

    Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • garymbrett Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • HannahMarsh3 Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • Mr_K1985 Micky_k (@Mr_K1985) reported from London, England

    @SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?

  • vfbr2001 Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • kmason7i KΛI (@kmason7i) reported

    @Transferzone00 @SkySports spurs worst nightmare

  • Yungen_Leem 𝖑𝖊𝖒 (@Yungen_Leem) reported

    @KevBury @castellanoskin3 @SkySports Do what exactly? Yeah he's showing signs of frustration but there's no tantrum. Has a few would with Ralf and it's down. He's scored 14 goals this season and wants more to add onto the GD of the team

  • laurenaloud1988 💕Lauren💕 (@laurenaloud1988) reported

    @SkyHelpTeam The line test isn’t working, it just keeps saying it’s having issues

  • KrisBaconology Kris (@KrisBaconology) reported

    @SkyHelpTeam hi, I just switched from sky q to sky glass and now it says I’m no longer a sky vip! The sky glass is really glitchy- beginning to regret the switch tbh. Could someone help please.

  • Lisholl Lisa Holloway (@Lisholl) reported

    @SkyHelpTeam @discoveryplusUK My Discovery plus app has disappeared from my sky Q. Is this a known issue?! How do I get it back? HELP

  • ashtonkooltchxr Ash (@ashtonkooltchxr) reported

    @SkyUK are the WORST in customer care and being able to contact honestly I’m having a stroke from stress sksksksk

  • Emily75640651 Emily (@Emily75640651) reported

    @SkyHelpTeam I am not wasting my time and money to call you - I cancelled my order so it's not on me. You ask your team to call me if they have to but, again, I CANCELLED the order - never want to have anything with Sky ever again

  • skipptg Tim Skipper (@skipptg) reported

    @SkyHelpTeam BT have told me you cancelled the order on their side, so the issue is firmly with sky. Can you have someone call me tomorrow with a resolution. I’ve been a sky customer for 13 years this isn’t acceptable and I’m substantially out of pocket as a result.

  • BarrettRjb122 Richard Barrett (@BarrettRjb122) reported

    @SkyHelpTeam just wondering if sky is close to fixing the issue where many programs on itv can’t be rewound and have to wait until the next day when it’s available on the hub to watch the part they missed

  • RyanWilliams626 Ryan Williams 🇬🇧 (@RyanWilliams626) reported

    @SkyHelpTeam I've already done this and nothing happens everything is working OK but it's every time there is a outrage on the network even though my local area isn't shown) our family WiFi I will call it that because it's our family internet all of us use it it just goes down like last night