Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 20: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Hounslow, Brentford, Southall, Wembley, Bracknell, Richmond, Addlestone, Maidenhead, Greenford, Harrow, Byfleet, Uxbridge and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Linsie Keen
(@Linz197236) reported
from
Bracknell, England
@SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Paul Woodford
(@PaulWoodford75) reported
from
Winkfield, England
Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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mark bye
(@byebye125) reported
@THFCsince76 @SkySportsPL In general @SkySports is largely LFCTV it’s punditry is terrible & ridiculously biased
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Megan Spillane
(@Rtgfdfb) reported
@SkyHelpTeam hi the only app showing on my sky q mini is peacock? Are you having issues , I've restarted and still no luck
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Julie Bristow
(@Julieb35) reported
@SkyHelpTeam had such poor service this evening from an advisor I had to end the call (this person needs significant training) I called back & spoke to Jamie who was fantastic & should be commended, his customer service was outstanding & he should be recognised for this!
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Dave Tithers 🏆x19
(@davetithers62) reported
@GNev2 @SkySports I think you should have brought him on. Oh hang on.........
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Nicola Dolby
(@NicolaDolby5) reported
@GNev2 @SkySports Never mind Gary, you’ve got Southampton next weekend. There’s no way they’ll get 7, is there?
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Barry Loss
(@loss_barry) reported
@zakshaw15 @SkySportsPL @SkySports Put the glue down, son.
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Stephen
(@SteoMooney81) reported
@tedio74 @SkySports I know, he’s vermin. And you look at him and Souness today jumping down Neville’s throat for voicing his opinion on the game. They are pair of arrogant c*nts.
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Jamie 22113
(@22113Jamie) reported
@SkySportsPL @SkySports Never thought I’d say it but I think getting rid of Ronaldo was a bad move, he brought experience that would have been useful today
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phil sutherland
(@philsuds) reported
@GNev2 @SkySports You’ve had a stinker there Gaz. Almost as bad as he was today.
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oldejamaicee
(@oldejamaicee) reported
@GNev2 @SkySports A sore loser mate. A VERY sore loser. Liverpool didn’t play well? Your analysis is as piss poor as your club management.