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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 03/13/2026 14:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Epsom, London, Hammersmith, Northolt, Slough, Camberley, Bracknell, Brentford, Hounslow, Isleworth, Kingston upon Thames, Harrow, Southall, Wembley and West Drayton.

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City Problem Type Report Time
United KingdomLondon Phone
United KingdomEpsom Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomNortholt Internet

Community Discussion

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Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • fussballchef Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • Churchills89 Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • garymbrett Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

  • Diamond_Debs Debs Walters (@Diamond_Debs) reported from Bracknell, England

    @SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • taimur_khann Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • stevebaz10 Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • martinyemi Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • ViperSets Tony (@ViperSets) reported from Maidenhead, England

    @simonrogs25 @SkySports It wouldn’t be as special, it ain’t broke so don’t fix it

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jeanhardman31 Jeanie 68 (@Jeanhardman31) reported

    @SkyHelpTeam Checked down detector seems there are several areas with outage

  • Prateek_Behl Teek (@Prateek_Behl) reported

    @SkyHelpTeam is internet down in the M7 area?

  • HaggertyKeenen Keenen Haggerty (@HaggertyKeenen) reported

    @SkyHelpTeam Salford M7 area any known issues persistent orange light on box reset, unplugged still there.

  • thatquirkygirlx Jess (@thatquirkygirlx) reported

    @SkyHelpTeam 1/2 I think it’s terrible that you’re still advertising a phone that’s had lots of fault complaints about it as a good deal. My boyfriend has a broken phone&neither you or Samsung will fix it, even though he has looked after it well and hasn’t dropped/damaged it.

  • gdotp G.P (@gdotp) reported

    @SkyHelpTeam No. You can raise the fault with BT openreach immediately. The reason you can’t it that you’ve left an old fault open by mistake which I’m now paying for. That’s not good customer service

  • gooner1947 Peter N (@gooner1947) reported

    @SkyHelpTeam a replacement viewing card "allegedly" sent to me by "express delivery" on Tuesday. Still haven't received it!! Are you using the "Pony Express"? Terrible service!!

  • gdotp G.P (@gdotp) reported

    @SkyHelpTeam Thanks but I know this. However this is a sky problem and I’d expect someone to escalate to close the old fault immediately, not in 72 hours time. As it is my son who has important medical exams in 2 weeks time is unable to revise for them

  • Falseban1 unjustban (@Falseban1) reported

    @SkySports Terrible picks as usual

  • leemarshall823 Lee (@leemarshall823) reported

    @mcfc_lads @SkySports @City_Xtra Bla bla Gerrard we been giving teams 2 goal headstart for a while now and they still can't beat us, we just to damn good at this football malarkey.. Ya got it R kid..

  • __jessicaleigh jess (@__jessicaleigh) reported

    @SkyHelpTeam There’s an issue with mine too, birmingham