Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Northolt, Hounslow, Addlestone, Surbiton, Epsom, Slough, Camberley, Bracknell, Brentford, Isleworth, Kingston upon Thames, Harrow and Southall.
| City | Problem Type | Report Time |
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 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Paul Woodford
(@PaulWoodford75) reported
from
Winkfield, England
Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Linsie Keen
(@Linz197236) reported
from
Bracknell, England
@SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Gretton
(@richardmgretton) reported
@SkyHelpTeam dear Sky Broadband. Approx 14 months ago I was getting 12mbs which should be min of 36. You fixed this. It is now back to 16mbs. Please let me know how you will fix this before I finally move suppliers.
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Jonathan
(@Jonathanctid) reported
@SkySports Hasn’t she already been to court for this in America and it turned out the USAWTM was offered the same pay as men but turned it down for another system that they presumed would be more lucrative but it wasn’t in the end so the case was rejected?
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Daniel
(@DanielroyW) reported
@SkyHelpTeam wake up with No Signal.on TV. Clear sunny day, worked fine last night. What is going on. Why am I to be billed £15? Anyone else in #skysouthampton #Southampton having the same issue
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Elliøtt
(@wakefieldviking) reported
@SkySports The Mercedes has issues for sure. It isn't as problematic as maybe it appeared at testing but for sure Red Bull have made a step forward and on long runs, short runs, every run, they look faster. I think on one lap pace alone right now there's nobody that can beat Verstappen
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Anne
(@annief1) reported
from
Widdrington Station and Stobswood, England
@PromasJacks @SkySports @BLM Should never of returned there.. I remember the protests, petrol bombs being thrown, Force India staff, caught up in it. .
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Brook
(@BrookPlump) reported
Been with @SkyUK broadband for a month, apparently runs on the same grid @bt_uk use but when we had BT before we never had a problem. Sky is the worst broadband I've ever ever used!! I'm ringing BT tomorrow to come back
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LiamWootten
(@OfficialWootten) reported
@SkySports Can we just give them equal pay for a week so then women’s football can go out of business and in two weeks time never hear about it again.
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john
(@john81491605) reported
@SkySports time to drop the baby toys age 3 babys do this real humans help mother nature zoos water aid not baby toys,
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Not Amy
(@Amiablle) reported
@SkyUK I’m shocked at how terrible our WiFi connection is at home! What exactly is going on?!! 😡
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Jonathan Ford
(@jonathanaford) reported
@SkyHelpTeam are you aware of the outage in SW16 again? Any ETA so I can re-plan my work?