Sky

Sky Outage Report in Staines, Surrey, England

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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 02/04/2026 04:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Staines, Northolt, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Slough, Tadworth, Hammersmith and Pinner.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • TBoulders Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • Coral73 Coral Westlake (@Coral73) reported from Farnborough, England

    @SkySports Horrible tackle although Da Silva is not a ***** player but was Hojberg wearing any shin pads?

  • MunslowStephen Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • stevenffc123 Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • JohnRaddon John Raddon (@JohnRaddon) reported from Marlow Bottom, England

    @SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?

  • richardpotty (Potts) ATFC (@richardpotty) reported from Farnborough, England

    @SkySports Poor decision that

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • gregularity Gregory Coulter (@gregularity) reported

    @SkyHelpTeam It's annoying but ppl need to chill: it's clearly a massive #outage as even the website's down. Tbh this is the first drop I've had from #skyuk in 3yrs. These things happen. Still, frustrating that they don't have 24/7 social media!

  • ibzskiii ibzykage (@ibzskiii) reported

    @StevieG0v0 @SkyUK I suggest you switch, I have the same problems. Sky Broadband is absolutely Shite

  • GMRedBear James (@GMRedBear) reported

    @SkyHelpTeam Broadbands out again for the second time in a week, and you 'my sky' app keeps crashing......utter garbage again....

  • Oceanb_07 Ocean (@Oceanb_07) reported

    Oh wow Guess who's internets down AGAIN @SkyUK wtf is this what do I pay for??

  • _fadhiIah 𝐅𝐚𝐝𝐡𝐢𝐥𝐚𝐡🤎 (@_fadhiIah) reported

    @SkyHelpTeam Nahh wake up and fix my wifi

  • SebastiaanRos Sebastiaan Ros (@SebastiaanRos) reported

    @SkyUK any chance you could actually provide the service I pay for, and also could you please not make your contact pages unavailable when your service fails catastrophically? Looking forward to a refund.

  • LlKEAH0STAGE lee is happier than ever (@LlKEAH0STAGE) reported

    @SkyHelpTeam fix ur broadcast kmt

  • JTEST1995 Josh Taylor (@JTEST1995) reported

    @itzadamshady @cindyobs @SkyUK Mine just went down like 20mins ago and it says I’m connected but I can’t use the internet on any of my devices

  • liam_beebe Liam Beebe (@liam_beebe) reported

    @NoireNate @SkyUK 2nd time in saoxe of 2 weeks for me, 7 days ago I was down for 3 days and they assured me it was fixed... Apparently not

  • JOHN_C_CUMMINS JCCUMMINS (@JOHN_C_CUMMINS) reported

    @SkyHelpTeam Sky BB down completely. Seems to be uk wide.