Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Epsom, Northolt, Slough, Camberley, Bracknell, Brentford, Hounslow, Isleworth, Kingston upon Thames, Harrow, Southall, Wembley and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Wyatt Duncan
(@WyattDu69157112) reported
@LifeWasted1973 @craigc291 @SkyUK Right now, once we get it on Playlist You Can't Get Rid Of It. Sky keeps telling me to go through a certain sequence and I have to tell them that the options they say to choose don't even display. "Oh, that's going to be a SW fix", but good luck on getting a date.
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Ryder1
(@Ryder123787041) reported
@SkyUK Provide Sky as a streaming service like Netflix you morons! I have a £20k projection system installed in my den. Do you think I’m going to swap that out for a shite TV just to see Sky? I would however, by a streaming version of the service.
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Wyatt Duncan
(@WyattDu69157112) reported
@blacklablover01 @SkyUK They provide all the equipment you need to hang it on the wall flat. If you want it to extend or angle, that's up to you. The beauty is that you only have the power cord to deal with as the box is in the TV and everything is Wi-Fi. Except we had to go back to ethernet so...🫤
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Steve
(@upnorth2020) reported
@SkyUK Delivered by two guys it was so heavy. Streaming sounds great but if you miss something BBC and ITV don’t render it till the following day. The menu system is horrible and some programs are not there anymore. You cant screencast either. Picture quality not great.I sent mine back,
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Steve
(@upnorth2020) reported
@Gooner_AC21 @SkyUK Pucks but these are horrible and unreliable. Don’t do it, stick with Sky Q
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Idge
(@twiittertweeter) reported
@markukfan @SkyUK Yes. You have a black screen. It’s a terrible product. Trust me.
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Idge
(@twiittertweeter) reported
@Levelhead1892 @markukfan @SkyUK As I said , no WiFi no tv. I have been there. It’s a terrible product. Who wants ‘teething issues ‘ when they are watching tv. And more important who wants no tv when they are watching tv. It’s a terrible product and you know it. A decent tv and sky Q is far superior
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Billy
(@BillyBooBaggins) reported
@SkyUK Trouble is it’s expensive & has loads of issues maybe you should tell people that not let them find out after they’ve got it
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GingerPickle McPickle
(@SpankyMcPickle) reported
@SkyUK Hi Sky, can you help me with some questions? Can this broadcast live TV? Is it true that with Glass their are inset advertising? People are saying that there is a charge to remove advertising, is this right? Does glass also function as a digital TV recorder? Thanks.
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james murphy
(@officialjmurf) reported
@SkyUK Biggest pile of 💩wish I didn’t give up my old tv. Sound is terrible, picture is too dark and blacks are awful, freezes, sound cuts out, can’t watch stuff you record straight away. Garbage.