Sky Outage Report in Staines, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 16: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: Hayes, Hammersmith, London, Worcester Park, Bracknell, Pinner, Southall, Harrow, Slough, Hounslow, Maidenhead, Weybridge, Egham, Uxbridge and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Andy Webb - Say Hello 👍👋🏻
(@AndyWebbDJ) reported
from
Burnham, England
@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
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crackers
(@rackers69) reported
from
Camberley, England
@SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@MQuaminasBarnet @SkyHelpTeam Feel your pain, had those issues with virgin before, not funny especially when working at home🙁
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Chris Hatt
(@chrishatt82) reported
from
Bracknell, England
@SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Zach Sutton
(@zsqprfc) reported
from
Spelthorne District, England
@x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Hadders 🇪🇺 #FBPE
(@chelsian) reported
from
Epsom and Ewell District, England
@Tavelocity @MQuaminasBarnet @SkyHelpTeam Yeah, they start off ok then slowly drop down to a crap speed, going to call up virgin soon to find out why ours is back to crap speed again
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Linz
(@LindizzLinz) reported
from
Kingston upon Thames, England
My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
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WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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jen🧜🏽♀️🦕🦩🤓❤️
(@QuirkyBirdX) reported
@SkyHelpTeam No i set it on the box and just checked it on the app. It’s not the first time it’s failed on me. You really need to sort out the sky q offering. It’s a horrible customer experience - I miss sky plus so much
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DB Boxing
(@DBBoxing1) reported
@pdtalbot @SkySports It happens every year, the numbers are not dissimilar to the last few years. Even players without any vaccination are being dragged into it. Having Covid won’t help your heart either.
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam If I try to connect using Wi-Fi it doesn’t show anything. I’ve tried all the usual help tips but nothing. The hub shows no problem. All the usual lights are on. I have no phone line either
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jay
(@veganaking) reported
@SkyHelpTeam Thanks for the generic automated response but I’ve already read this exact message on your Support section. How can I resolve this issue?
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😈🔱🔴Anthony red devil 82⚫️🔱😈
(@Redmachine82) reported
@SkySports @GNev2 I’m sure I heard he’s having trouble controlling the big egos/personality at PSG because he’s to mild mannered (surprise surprise)there a few that keep going clubbing and partying and he seems powerless to stop them because of player power Bullsh*t.
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junkajunka
(@junkajunka5) reported
@SkyHelpTeam Would love to be able to download a box set without the "Failed, Remote network problem" message!
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Capable
(@Capablephotos) reported
@SkySports It's you that will get bad news not Chelsea. Nonsense caption
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam Cheers Liam maybe @OpenreachHelp should learn some customer service from sky
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Dan Wright
(@wright_1980) reported
@SkyHelpTeam Any chance someone can update me on an engineer visit? An engineer called last week to say I had reported a problem with my broadband which I hadn’t. Now I have no internet connection since Xmas Eve.
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Trevor Potts
(@silverfoxpotts) reported
@SkyHelpTeam I have been in contact with your team for weeks and they don't seem to get much response from openreach! Always review dates! Sadly they haven't gotten the same treatment as power grid when they failed to restore the issues they had! I'd suggest ofcom is brought in to sort it.