Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Slough, Hounslow, Brentford, Ruislip, Hammersmith, Hayes, Worcester Park, Bracknell, Pinner, Southall, Harrow, Maidenhead, Weybridge and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
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| London |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Matthew Watt
(@mattycruise) reported
@SkyHelpTeam Yeah I know.. its full of loops and buzz words to make it to an actual person to get to cancel. Is your system still down also? Can't be arsed with a 40 minute wait in a phone cue to be told the systems down again
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Amjad Hussain
(@Amjad965A) reported
@Route1futbol @SkySports We defo need right back dalot not good enough, fans saying he had a good game but he never stopped one cross which is dangerous and basaka can’t cross 💁
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Moosh
(@nerd_kind) reported
@SkyHelpTeam Hiya, our internet connection has dropped (SY3), it's been off for about an hour and we've been going in circles on the help section of the website. Tried resets, disconnecting/reconnecting and all that. I work from home so I need this sorting ASAP but the service
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James
(@jmstern84) reported
Hi @SkyHelpTeam My Sky Q box is connecting very slowly to On Demand/internet required apps like Netflix, Amazon etc. It's not our wifi - it's 300mbps down and 40mbps up - and all other devices are fine. The Sky Q box has been temperamental for weeks. Can you help please? Thanks
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Hafedh Bounasri
(@bounasri_hafedh) reported
@SkySports @Carra23 **** you stupid man You can't meet the CR7 level never never You must respect him
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danmorton7
(@danmort72073134) reported
@SkyHelpTeam I've been sat in a que from 3.20pm sky wanna help?
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Nathan Richardson
(@NathRNath) reported
@SkyHelpTeam Yes but like. What is the issue? When will it be fixed? I work from home so “hoping” isn’t good enough of a response.
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KARP (my name is PAIGE you heathens)
(@SaigePimmons) reported
@SkyHelpTeam mum got a text saying that our broadband order has been cancelled, so we are without internet. but the phone line isn't working either, so we can't fix it
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Seán
(@gan_aithreachas) reported
@CelticFCSLO Absolute Shambles! Puts to bed the myth that UEL was the problem. It’s not and never has been the issue @SkySports is the problem
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Jason
(@jasong1987) reported
@SkyHelpTeam I have sent back my router but keep getting threats to charge me for not returning the equipment. Please help, you never answer the phone and Web chat takes hours!