Sky Outage Report in Staines, Surrey, England
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The latest reports from users having issues in Staines come from postal codes TW19 and TW18.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Staines, Northolt, Hounslow, Southall, Ealing, Epsom, Addlestone, Woking, Hayes, Farnborough, Slough, Tadworth, Hammersmith and Pinner.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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Vicki Dennis
(@VickiyDennis) reported
from
Bracknell, England
@SkyUK My mum has been on hold to sky for 2.5 hours. Your online help is useless. Please help us urgently. Thank you 🙏
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Neil Hill
(@PIledriver63) reported
from
Camberley, England
@johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Craig Haward
(@CraigHaward) reported
from
Burnham, England
Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!
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Dan Adams
(@CamberleyDan) reported
from
Camberley, England
Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐
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Lord Mess
(@stevemessenbird) reported
from
Normandy, England
I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Iwaniooo
(@Showerman_Iwan7) reported
from
Southall, England
@SkySports Get ******** over it...contact sport anything is bound to happen
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nik Feral
(@NikFeral) reported
@SkyUK when will this broadband outage be fixed! I’m losing valuable income with work!! #skyfail
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amunraah
(@amunraah1) reported
@SkyHelpTeam @SamaraAxSapph I have trouble getting broadband upstairs in my house. Who do I need to reach out to?
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Name Cannot be Blank
(@DaveySloan) reported
@SkyHelpTeam It must be Halloween, your broadband coverage in Greater Manchester today has been a complete horror show & lack of meaningful updates has been terrifyingly bad.
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MIke
(@mrmmike) reported
@SkyHelpTeam fancy actually providing a service? No internet all day.
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Ant Roe
(@antroeBDL) reported
@SkyHelpTeam Warrington down, sky glass, so no tv but also not been able to work all day!
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Phil
(@tiatto1) reported
@SkyHelpTeam please see this tweet as a bill towards yourself for your failure of service with your broadband outage! I am billing you: £30 fuel 10 hours work at £20 ph - £200 £15 lunch Total - £245 due to having to travel for stable broadband
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Abayomi Arowosegbe
(@AbayomiAdams178) reported
@SkyHelpTeam Service status shows everything is working fine but it’s not. Leigh WN7
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Omar Iqbal, Esq.
(@ozique) reported
@SkyHelpTeam It was already down since last Friday morning!! I still have no internet and phone services since then. Very much disappointed. Should have stayed with virgin media. At least they will fix quicker.
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Georgina Ellen
(@georginaeblog) reported
@SkyHelpTeam broadband down for the day, and customer service said everything was fine when wasn’t do we get compensation? 🤔
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raymosley
(@raymosley) reported
No internet most of the day working from home. Not losing my **** like everyone isolated to sky network but I feel if they were more open about why and it’s a massive fix or likely to be sorted soonish that would be much better customer service than vague non-updates @SkyHelpTeam