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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 01/02/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Marlow, Hammersmith, London, Hounslow, Brentford, Worcester Park, Farnborough, Bracknell, Hayes, Uxbridge, Wembley, Harrow, Southall, Richmond and Slough.

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City Problem Type Report Time
United KingdomMarlow Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Vinceskillcorn Vince Skillcorn Judo (@Vinceskillcorn) reported from Chobham, England

    @SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.

  • RenzCrammond Renz (@RenzCrammond) reported from London, England

    @SkyHelpTeam how long to fix your broadband services in South East London

  • zsqprfc Zach Sutton (@zsqprfc) reported from Spelthorne District, England

    @x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation

  • LindizzLinz Linz (@LindizzLinz) reported from Kingston upon Thames, England

    My @SkyUK broadband has been so bad these last few weeks I’ve used all my phone data and had to buy a bolt for the first time ever. Can’t get through to them on the phone either 🤬🤬

  • WHISKYP3 WHISKY P (@WHISKYP3) reported from London, England

    @BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.

  • felderston Oliver Feldwick (@felderston) reported from London, England

    @SkyHelpTeam It says no known issues but I just got a text saying there were issues

  • Scroggles Tales of Scroggs (@Scroggles) reported from Richmond, England

    @SkyHelpTeam Broadband is down again!!! Every day now it crashes. Hopeless...

  • BigSammyJ Sam Johnson (@BigSammyJ) reported from London, England

    @SkyHelpTeam @SOTONYE_ It would be useful if you updated that page, as multiple people have said. It's been a while now, and that page reports no issues, which is clearly not the case.

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam “Little attempting to enter the sport” is part of the problem though. BAME aren’t being targeted enough or treated equally. You’re totally right about the chances being slim. But the whole point is they’re even more slim for black people.

  • StuartClark930 Stuart Clark (@StuartClark930) reported from London, England

    @SkyHelpTeam Still no service in SE8. And the link you have provided says there are no known problems. Please could we have an eta on resolving

  • JGumbs91 Slim Reaper (@JGumbs91) reported from Slough, England

    @SkyHelpTeam the worst broadband ever. Your service is pathetic. The internet is constantly dropping out and the download speed is not what we are paying for!!!

  • AlyPallie Alison Rogers (@AlyPallie) reported from London, England

    @Benb111 @SkyUK It was such bad timing. Son doing exams

  • rackers69 crackers (@rackers69) reported from Camberley, England

    @SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

  • HannahJSheedy Hannah Sheedy (@HannahJSheedy) reported from Camberley, England

    @SkyHelpTeam I’ve been trying to cancel my subscription for days but no one is answering the phones/or online chat and I’ve also DM’d you. I would like to cancel ASAP - pls tell me how I can

  • AlexanderRyll Kiwi in Barnes (@AlexanderRyll) reported from Richmond, England

    @virginmedia AR why don't you try as a customer to call 150 and see how the experience is for yourself, you'll never recommend it again. If it's not working by tomorrow bye bye Virgin Media I'm switching to @SkyUK

  • ChrisMedlandF1 Chris Medland (@ChrisMedlandF1) reported from Richmond, England

    @MUFCJ79 @thanos876 @grantlawson80 @SkySports @LewisHamilton @NorthHertsSam And this is why the wider issues have an impact on F1. If you have inequality in terms of what black people earn in a “normal job”, or even their opportunities to get one, then they don’t have the resource to try karting (and other sports of course) and get involved and noticed.

  • gnixon88 Gordon Nixon (@gnixon88) reported from London, England

    @Beryl_the_peryl @PositiveLad @enterjamesment @SkyUK **** off troll. If we wanted your opinion we would go to Wetherspoons and ask you for it.

  • JamesHow8 James (@JamesHow8) reported from London, England

    @SkySports They say anything to stay up and get lots of money,,,, but if they Finnish all the games there down 😋😋😋😋😋😋

  • colinkeenan71 Colin keenan (@colinkeenan71) reported from Camberley, England

    @warleybaggie @SkySports Fucksake you’ve had some bad luck

  • spaulsahota Paul Sahota (@spaulsahota) reported from Richmond, England

    So, I called Sky. Two things, remove a channel that I no longer watch. Cancel SIM card in my iPad, I only use Wi-fi. I received 11 (eleven) emails! Is this what they call #confusion #marketing. @skytv @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BtmEast North East Btm (@BtmEast) reported

    @SkyHelpTeam Never mind the memes, just get the Internet working again.

  • _katie_c Katie Charles 🖤🤍 (@_katie_c) reported from Washington, England

    @SkyHelpTeam I've had no Internet since 10pm yesterday. I work from home I should have started at 7am! Can you please help and advise when the Internet will be fixed?! I am 3 and a half hours late for work!

  • MicraNicola87 Nicola (@MicraNicola87) reported

    @SkyHelpTeam morning sky, our q box keeps losing sound randomly on differe.t channels. Any ideas? Can't get through to any sort of live chat for some help

  • MiserableMackem Steven 🔴⚪ (@MiserableMackem) reported

    @SkyHelpTeam it would have been nice to have been warned about the mass work you were carrying out on your network. Not even so much as a text or email. It was all planned as well so that's just shambolic. #Sky #skybroadband

  • VinodKethari Vinod Kethari (@VinodKethari) reported

    @SkyUK We are still waiting for our sky broadband connection which was suppose to be active on 5th jan, very poor service. Wfh without internet, kids can’t watch streaming. @SkyHelpTeam

  • willdoch Will Docherty (@willdoch) reported

    @SkyHelpTeam If an Openreach engineer can’t convince them, what chance does a mere customer stand?

  • StuW9015 StuW (@StuW9015) reported

    @SkyHelpTeam Any eta on service restoration? I work from home and am having to tether to my mobile which is not great.

  • Beamishphotos Pro Northern Monkey 🐒🐝🛵 (@Beamishphotos) reported

    @SkyHelpTeam Mine is still down, any idea when it'll be back

  • lilibet1987 Liz (@lilibet1987) reported

    @SkyHelpTeam Ok, I am with yourselves for mobile, and need to work, so who do I need to speak to to complain and get unlimited data until your problem is fixed. Thanks.

  • jimfriel50 Jim Friel (@jimfriel50) reported

    @SkyHelpTeam This is why I thought you could help