Sky Outage Report in Staines, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Staines, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Staines, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southall, Wembley, Hounslow, Bracknell, Hammersmith, Richmond, Addlestone, Brentford, Maidenhead, Greenford, Harrow, Byfleet, Uxbridge and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Southall |
Internet | |
| Wembley |
Internet | |
| London |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Staines, England
Latest outage, problems and issue reports in Staines and nearby locations:
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam - a new day, and still not satellite signal.
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richard foster
(@rcfoster) reported
from
Brentford, England
@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Cara
(@Haribocheeks) reported
from
Bracknell, England
@SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.
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Cara
(@Haribocheeks) reported
from
Bracknell, England
So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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richard foster
(@rcfoster) reported
from
Brentford, England
@BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.
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Art Vanderlay
(@6ft1tonsoffun) reported
from
Burnham, England
This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs
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Natalie Richardson
(@njb81) reported
from
Richmond, England
@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Stuart Margetts
(@vanderstu1) reported
from
Addlestone, England
@SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@SkySports Lol you have the most money in the prem. how do u fail to buy someone.
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Mark Poole
(@MrTugBoat18) reported
from
Bracknell, England
@SkySports You forgot to say “ then Kohli cried and they went off for bad light”
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@johnsonP1977) reported
@SkyHelpTeam my internet has been down since 7pm yesterday I’m in Washington Tyne and Wear is there a issue?
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Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam Hi- can you please update me on when service will be resumed in NE38. Two of us here supposed to be WFH and we are now 3 hours & 20 mins beyond restart time. Also, can you let me know how to arrange compensation for loss of earnings. Thanks
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@LizzyFerret@mastodon.scot
(@LizzyFerret) reported
@SkyHelpTeam Hi Daniel, thanks so much for the reply. Gaaaaah this makes me sad 😔 Haven’t been able to use the Q box to its full potential due to horrendous broadband speeds on the auld copper wire for the last few months, was hoping Glass via mobile bb could be the solution! 😭
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Fi Monteith-Preston
(@FionaMonteith) reported
@SkyHelpTeam So the "planned maintenance" which I was never informed of in Washington and was supposed to be midnight till 6am actually started at 10pm & is still not back at 6.20am. Need WiFi for work in 40 mins. How likely is this? Not happy!!
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Mandy Rowntree
(@MandyRowntree) reported
from
Washington, England
@SkyUK no broadband in Washington NE37. Says system outage is there any further updates? Been off since 10 last night
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Marc Johnson
(@Mojo293) reported
@SkyHelpTeam See if this sort out my Broadband Issues that have started since just before xmas in Newcastle West. Ethernet connection speed is 39mbps, and wifi keeps dropping on devices all over house, loss of connection to Q mini. Virgin Media here I come, as soon as Sky BB contract is up.
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Sharron
(@sharronmarsden7) reported
@SkyHelpTeam Seems to still be down in the Washington Area
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Jade Oxlade
(@Jade_Oxlade_) reported
@SkyHelpTeam Sell people sky glass and lose one connection joke…. Should cancel the whole lot, it’s 7.30 and it’s still not back on what is the ETA
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theoneandonlygailb
(@strypeyblue) reported
@SkyHelpTeam not at all happy that I've been charged the £20 admin fee when I was told by the woman in your retention department that this was waived due to the problems caused at the time. Listen to the call and refund immediately
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North East Btm
(@BtmEast) reported
@SkyHelpTeam Never mind the memes, just get the Internet working again.