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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/03/2025 13:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Harrow, Hounslow, Hammersmith, Maidenhead, Woking, Wembley, Brentford, Greenford, Slough, Southall, Ealing, Ascot, Ruislip and Weybridge.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • PIledriver63 Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • VickiyDennis Vicki Dennis (@VickiyDennis) reported from Bracknell, England

    @SkyUK My mum has been on hold to sky for 2.5 hours. Your online help is useless. Please help us urgently. Thank you 🙏

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • stevemessenbird Lord Mess (@stevemessenbird) reported from Normandy, England

    I pay for @btsportfootball @btsport and @SkySportsNews so why should I have to pay £14.95 to watch a game? Time to cancel my subscription I think. #btsport #skysports

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • CraigHaward Craig Haward (@CraigHaward) reported from Burnham, England

    Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EdEFC74 EdEFC74 (@EdEFC74) reported

    Anyone else's #SkyQ box keep switching from HDR mid program? Lasts about 20 minutes before reverting to non #HDR It's not the TV or BB connection as I don't have the same issue with apps installed on the TV. @SkyHelpTeam

  • Keviniscool7890 Keviniscool (@Keviniscool7890) reported

    @SkySports Let’s be honest Messi will never retire

  • SpursKS ° Тоттенхэм (@SpursKS) reported

    @sleetopher @Pearcey___ @SkySports Another reason I went Iptv.... **** sky

  • EveCheng5 Eve Cheng (@EveCheng5) reported

    @SkyHelpTeam I’m unable to connect to the internet in the TW7 area. It says there’s an outage but it’s been down since 21/8/21 at 18.06 and there’s been no updates since then. I’ve tried all the recommendations on your website but nothing is working. Please help!

  • AbsoluteChelsea Absolute Chelsea (@AbsoluteChelsea) reported

    Thomas Tuchel on game management: "It was a good team effort. After that we had better control of the ball and could create some good chances. I’m never sure in the Premier League - if you don’t score a third one or fourth one you can never be sure." [via @SkySports]

  • ChrisLamb_ Chris (@ChrisLamb_) reported

    ‘Luk Sky Talker’ is literally the worst pun I’ve ever seen, and I’ve come up with some pretty terrible ones in my time @SkySports

  • KP_Sawhney KPS (@KP_Sawhney) reported

    “Romelu knows his career wasn’t built in a day” - @SkySports I’d like to terminate my contract pls #ARSCHE

  • Eilis2021 Eibhlísh (@Eilis2021) reported

    @SkyHelpTeam Nope, not working. Please provide me with a number that i can call? Why cant you give me a number here and now?

  • DIHNumber1 DIH (@DIHNumber1) reported

    @SkySportsNews Skysports brilliant that clubs think that your money is more important than fans. Sky and clubs should be putting the fans that travel to games 1st not those parked on sofas or getting blotted in pubs. As covid proved no fans in grounds =crap atmosphere.

  • Mon_utd_kobe MON♦️⚪️♦️🇯🇵 (@Mon_utd_kobe) reported

    @FootballlForAll @SkySports My heart is broken💔😔Why do Asians always have to be discriminated? Also, Asians have emotions. You and we are no different except for the color of the skin. Are you laughing at Asians funny faces or the language is strange? We are all humans. Please stop discrimination.