Sky

Sky Outage Report in Staines, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/09/2025 20:00

December 09: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Southall, Hammersmith, Chertsey, Hounslow, Greenford, Harrow, Maidenhead, Woking, Wembley, Brentford, Slough, Ealing, Ascot and Ruislip.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • AndyWebbDJ Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, England

    Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship

  • ClementsKelly82 Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • JohnRaddon John Raddon (@JohnRaddon) reported from Marlow Bottom, England

    @SkyHelpTeam @SkyUK What’s occurring with #skybroadband in SL7 area please. Intermittent service this afternoon and nothing now. When will it return ? How do I claim a refund ?

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Toby53465185 Ordinary Bloke (@Toby53465185) reported

    @SkyUK @AppleTVPlus When will Sky fix the “FAIL” Issue on catch up TV as it doesn’t work. We need a refund for a sub standard service.

  • DanielM19741653 Peps official PT (@DanielM19741653) reported

    @SkySports This has got “match delayed” written all over it Just make people wear masks for **** sake!! If that was the instruction from the beginning we wouldn’t be in this mess.. FARCICAL

  • Val_guzan02 Val (@Val_guzan02) reported

    @shah_islam @SkySports @redrahman86 Lukaku had over 40 g/a and won seria a salah didn’t have a better season and he didn’t win ****, before u think use ur brain cells and do ur research

  • Immortalxplorer Immortal Explorer (@Immortalxplorer) reported

    @SkyUK Maybe try and keep the actual service working

  • Tyler_ThomasTT RG | Tyler Thomas (@Tyler_ThomasTT) reported

    Love how my internet decides to just click clack🔫 itself. Check the @SkyHelpTeam sevice status page, it says there's known issues in my area, but I can't get help cause it's 1 am and nothing the website says will help me get my internet working. Can't wait to be back stateside

  • brookes_one Brooks (@brookes_one) reported

    @SkySports So wait less than 10,000 is cool but 10,001 are now bad? What bloody moron came up with this stupidity? Serious question

  • Nw23290212 Nw (@Nw23290212) reported

    @SkyUK why does your wifi always cut out at this time😭😭 you must know this is when students are cramming their last minute essays!!! #glasgow #g41

  • eadie_m m (@eadie_m) reported

    @leeinengland @SkyUK It's literally available to every customer. It isn't a loyalty program. It's actually a bit fradulant considering they can only apply certain deals to customers who have consented to that even though it isn't an actual loyalty program and requires no signature...

  • sigreen78 Si Green (@sigreen78) reported

    @SkyHelpTeam I’ve got Sky Q and can’t download skyon demand other ondemand services are ok. I’m on Bt fibre & only had this issue recently. I’ve tried all online suggestions which now mean I’ve lost all recordings and series links. It appears I’m not the only one with the issue

  • Val_guzan02 Val (@Val_guzan02) reported

    @WillieWigley @SkySports Lukaku had over 40 g/a and won seria a salah didn’t have a better season and he didn’t win ****, before u think use ur brain cells and do ur research and it’s based on last year for **** sake