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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/16/2025 12:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: Wembley, London, Southall, Hammersmith, Hounslow, Slough, Harrow, Northolt, Surbiton, Weybridge, Farnborough, Bracknell, Chertsey, Greenford and Maidenhead.

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City Problem Type Report Time
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon TV
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • denyermc Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • martinyemi Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • fussballchef Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • martincadby Martin 🇬🇧 🇺🇲 (@martincadby) reported from Camberley, England

    @SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC

  • taimur_khann Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • Diamond_Debs Debs Walters (@Diamond_Debs) reported from Bracknell, England

    @SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.

  • Churchills89 Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • ciarale01 Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • stevebaz10 Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ginnyk222 gmk (@ginnyk222) reported

    @SkyUK Still no refund from NOWTV promised to me for 2 services I never asked for - &3 & £9.99 for monthly pass and boost for both December and January. And I really need to £s because there is no work in my sector due to Covid! NOWTV do the right thing and refund me £25.98 NOW

  • MichaelJConyers Mike Conyers (@MichaelJConyers) reported

    @alesssj4 @SkyUK Not much choice if your broadband is poor unfortunately...we are poorly served if you live in rural areas.

  • LaineyMill Lainey Mill 💙 (@LaineyMill) reported

    @SkyHelpTeam I have done that - just gives me an amber warning when off and a green tick when back on. Would like to know if it is a widespread fault as neighbouring villages of Newmills and Oakley have had issues this morning.

  • tonybfcb Tony (@tonybfcb) reported

    @billymce @SkySports Ruined by his own greed and let's be honest, he was never good enough for international football anyway.

  • LaineyMill Lainey Mill 💙 (@LaineyMill) reported

    @SkyHelpTeam Do you know of any wifi issues in Crossford Fife? I am having terrible trouble with dropping in and out whilst working and child trying to home school. So frustrating.

  • NathanL68388590 NathanLewis (@NathanL68388590) reported

    @SkySports Worst career move he ever made was leaving Leicester where he won the league as he thought he was bigger then the club

  • trustjames24 James (@trustjames24) reported

    @Tom1993LFC @TVTalkerGuy @SkySports Why’s everyone sticking up for him, he’s done some awful things

  • TopShagerWill_3 Will😎🇬🇧 (@TopShagerWill_3) reported

    @J186Jaw @SkySports He came to my club and got injured because he tried to pull someone's bird then preceded to say how he thought villa was better after he left he can **** off

  • J186Jaw Jaw34 (@J186Jaw) reported

    @TopShagerWill_3 @SkySports 1. Hes not an alcoholic. 2. Every1 has had a scuffle/fight in there lives. 3. Nice to see your trying to kick a man when hes down. SCUM

  • nicwaltham NicolaWaltham (@nicwaltham) reported

    @SkyHelpTeam can someone help me my sky is not working just says no satellite signal but nothings been moved or changed I’ve tried restarting but still nothing? Tried calling but just gets put down ?