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Sky Outage Report in Staines, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Staines, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Staines and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Staines, Surrey, England 12/02/2025 02:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Staines, Surrey, England

The most recent Sky outage reports came from the following cities: London, Harrow, Maidenhead, Woking, Hammersmith, Wembley, Brentford, Hounslow, Greenford, Slough, Southall, Ealing, Ascot, Ruislip and Weybridge.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomHarrow Wi-fi
United KingdomMaidenhead Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Staines, England

Latest outage, problems and issue reports in Staines and nearby locations:

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?

  • joelrobison_ Joel Robison (@joelrobison_) reported from Aldershot, England

    @SkyHelpTeam had an engineer in to fix a problem with the phone, but now the broadband is not connecting all day since he's been. Any way to fix this as it's impossible to work from home without internet.

  • sattapaal Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • Fifi_adams Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • pakigerian aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • tsbains64 TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • JonToffee Toffeeforlife (@JonToffee) reported from Marlow Bottom, England

    Can we talk about the match about to come on @SkySports and not other crap?

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • markstarshipit Mark Cooper (@markstarshipit) reported from Maidenhead, England

    @SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • morganjohnstone Morgan Johnstone (@morganjohnstone) reported

    @SkyHelpTeam Lady said she'd transfer me to someone who could help as I'd like to raise a complaint. This is the fifth time I've called about this and the lady said you'll be taking the £50 tomorrow. Unacceptable a week before Christmas. I've been a customer 10 years and this is ridiculous...

  • MrHarris_Chem Mr Harris (@MrHarris_Chem) reported

    @SkyHelpTeam Was meant to be the 18th but you've just emailed to say after the 27th. No WiFi for Christmas and big violation of contract for a service that was meant to start on the 14th...

  • CaseyGloria Gloria Casey (@CaseyGloria) reported

    @SkyHelpTeam I have direct messaged you regarding and issue. Can you please reply ASAP.

  • GeorgieVee GeorgieVee Woodhouse (@GeorgieVee) reported

    @SkyHelpTeam @SkyHelpTeam hi my engineer hasn’t turned up to install my SKY TV. Been waiting all day. Phoned 5 different numbers. Tried using my app and online account to track. Tried the instant messaging here...nothing. Was suppose to be here before 5pm. PLEASE HELP!!

  • carolstrach ComicSans (@carolstrach) reported

    @SkyHelpTeam hello. Been trying to add Discovery + to my account since it was launched and I have been unsuccessful every time. Can you help?

  • BowyerTim Tim Bowyer (@BowyerTim) reported

    @skytv @SkyHelpTeam @primevideouk Shame it’s completely unwatchable via sky! Constant freezing, buffering never getting more than 3 seconds of continuous play. Same stream on native Amazon prime app on the same tv absolutely perfect so a sky issue not stream or internet etc. Deliberate throttling of football?

  • garthyv Gareth Vickers (@garthyv) reported

    @SkyHelpTeam Your company is beyond bad. Basically stealing my money

  • DaveSpanswick Spanswick Dave (@DaveSpanswick) reported

    @SkySports So says David Elleray. probably the worst referee ever the enter a football pitch.

  • BowyerTim Tim Bowyer (@BowyerTim) reported

    @SkyHelpTeam Only option that fits is to give a call which I’ll have to do later. But the app is literally completely unwatchable and it’s either throttling or a sky implementation issue as the stand alone Amazon app is absolutely perfect on same tv so not a connection or stream issue.

  • CaitlinBrigitte Caitlin Brigitte (@CaitlinBrigitte) reported

    @SkyHelpTeam Yes! It’s me. Why do you think I’m here so angry! Customer service wouldnt help me so I’ve had to resort to this! Who do I call to get my name removed from the account?!?!?! @SkyUK lack of ethics and morals is disgusting! I’m being forced to stay the acct name where I don’t live