Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 03/10/2026 21:40

March 10: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hampstead, City of Westminster, Islington, Croydon, Tower Hamlets, Hackney, Hounslow, City of London, Southwark, Hammersmith, Mitcham, Camden Town, Isleworth and Kingston upon Thames.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHampstead Internet
United KingdomCity of Westminster Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • calendarboysuk Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • Tullocarm Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • dantheman19970 dan (@dantheman19970) reported

    @SkyUK disappointed with sky glass got it yesterday and it’s been stuck on the activation screen called sky yesterday and apparently they raised a ticket to fix it hopefully it be done in 72 hours as they said so 😡

  • crazylou2015 Louise (@crazylou2015) reported

    @KatieSuze @Maffyoo86 @SkyHelpTeam Hi Katie am in the KA21 area and mine has been down since 1.30pm, get the same issue on my account, saying outage in area, sky are not even accepting phone calls from my mobile regarding an update, can’t even get to speak to anyone regarding this, just automated saying issues

  • LaurieCampb30 Laurie Campbell (@LaurieCampb30) reported

    @SkyHelpTeam can we have an update on the outage in Ayrshire please? Please don't tell me you're not informed of local outages. You should have the capacity to keep customers informed. Thanks

  • greenstein007 Bielsa F.C (@greenstein007) reported

    @SkySports can proper go f**k themselves! Just realised I'm going to miss the scum game because those shithouses have moved it. ****!!!!!!!!!!

  • wardaler Les Clarke (@wardaler) reported

    @SkyHelpTeam @skytv @SkyUK Really getting sick of attempted downloads on SkyQ failing with message “Failed. Remote network problem”! Research shows it’s caused by Sky inserting adverts into the downloads. I’ve tried using both wired & WiFi ! Never had this problem with Sky+ !

  • gmck1nlay gmckinlay (@gmck1nlay) reported

    @SkyHelpTeam It's now been out for 4 hours without any update. Surely someone can give an actual update on what the problem is and a rough ETA.. today, tomorrow, next week? Disappointing...

  • MorozkosWitch |(• ◡•)| (❍ᴥ❍ʋ) (@MorozkosWitch) reported

    @SkyHelpTeam You’d think a help team would be aware that sky sent out text messages to customers informing them of a fault. What good is a help team that know nothing Liam? How exactly is that helpful to anyone?

  • Soulcage62 Alan (@Soulcage62) reported

    @StarlightSav @SkyHelpTeam Where is your outage...

  • jo12jo12 Joe (@jo12jo12) reported

    @Syrion16 @SkyHelpTeam A licensing issue that allows the full dialogue with changed music buried in a not so popular channel, whilst the most popular channel is airing the one completely cut out. These 2 SKY channels owned by @SkyHelpTeam totally contradict themselves. So my neighbour can watch the >>

  • Nathan04117131 Nathan (@Nathan04117131) reported

    EVERYBODY AVOID @virginmedia by far the worst provider have had issues outstanding for over 3 weeks and still no resolution. When they can’t answer you they will cut you off. I recommend everybody to go to @SkyUK if they’re looking for a provider. Avoid virgin.