Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hampstead, London, Greater London, Hackney, Southwark, Hammersmith, Hounslow, Croydon, City of Westminster, City of London, Mitcham, Wandsworth, Staines, Northolt and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| Greater London |
Internet | |
| Hackney |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
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Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
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Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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billy1830
(@billy1831) reported
@SkyHelpTeam Just had an outrageous conversation with one of your team. After waiting 15 mins to talk wanted to know what better deal you could do me on my broadband. Been a customer nearly 20 yrs. The guy on the phone really couldn't be bothered. 1
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Matt
(@BigMattC78) reported
@SkyHelpTeam If it's not on by tomorrow do I start to get a refund for no service?
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Undercoverfitnessjourney
(@Undercoverfitn1) reported
@SkyHelpTeam Hi is there an outrage in the EC1 area in London as I have had no sky TV all day as I keep getting a signal error message?
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Robert McGovern
(@tarasis) reported
@esiotrot54 @SkyUK Happening to my mum right now. Can see channels fine, but the planner won’t connect. What was your solution?
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KEVIN Bloomfield
(@KEVINKbloomers) reported
@SkyHelpTeam Hi it came via an email I then selected Maverick and that was it? I thought I would get a code but never received anything
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Dave
(@d_g_tweet) reported
@SkyUK Great picture. Shame the remote control only lasted a few days. Apparently a known issue. Still waiting for a replacement 5 days later.
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M
(@HoggBeanz) reported
@CarrierBag86 @SkyHelpTeam You're not alone. DY13 here too and its shambolic. Been with sky over a decade and never had any issues until the last 6 months. Dropping out constantly, speeds tanking, havent had internet 3 of the last 7 days. What a **** show.
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Nav
(@nav6370) reported
@SkyHelpTeam - yet again let down by sky I wish I hadn’t come back - if I don’t have working services by Saturday- I’m leaving 😡😡😡
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MrsJenkins
(@MrsAJenkins) reported
How can such a big company like @SkyUK have such terrible customer service? Called twice today, on the phone for over 30 minutes to be told I’d be called back…. No call. Such a joke
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Matt
(@BigMattC78) reported
@SkyHelpTeam I've done the tests and it just says there is an outage. Just looking for an update on estimated timescales.