1. Home
  2. Companies
  3. Sky
  4. Surbiton
Sky

Sky outages and service status in Surbiton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 26, 11:59 AM GMT+1.
  • 65% Internet (65%)
  • 18% Wi-fi (18%)
  • 5% E-mail (5%)
  • 5% TV (5%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Sky

Sky is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Brentford, Hounslow, Wandsworth, Banstead, Sutton, Feltham, Addlestone, Ealing, Southall, Hampton, Coulsdon, Epsom, and Byfleet.

CityProblem TypeReport Time
Hammersmith Wi-fi 24 minutes ago
Croydon Internet 1 hour ago
Brentford Internet 3 hours ago
Hounslow Internet 20 hours ago
Croydon Internet 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Hammersmith

16 recent signals

24 minutes ago
Croydon

6 recent signals

1 hour ago
Hounslow

3 recent signals

20 hours ago
Brentford

2 recent signals

3 hours ago
Wandsworth

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • OmzBk
    OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • irawlingstwit
    KR (@irawlingstwit) reported

    @Blue_Footy @SkySports When he lose 5game in a row his eyes 👀will clear. You guys want to keep using young squad format that never work for Arsenal, even Madrid had to abandon the same formula. I will be waiting patiently for ALONSO OUT chants

  • BarneyJvw
    Bxrney (@BarneyJvw) reported

    @SkyHelpTeam @SkyHelpIreland you single handedly have the worse customer support of any business I’ve ever had to deal with, trying to speak to a real person is impossible, honestly feel like it would be easier to get into Area 51 then to talk with a real person! You are a joke!!

  • Usergonefor2025
    ⭐ ⭐ (@Usergonefor2025) reported

    @TheBluesFeed @SkySports SAY SOMETHING WE DONT ALREADY KNOW FOR **** SAKE

  • gerryjones78
    Gerry Jones (@gerryjones78) reported

    So @SkySports red button option not working for superleague yet again 🤬🤬

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • danielsjourney1
    Daniel Kerley (@danielsjourney1) reported

    Can someone please help me @SkyHelpTeam I pay alot of money for your full fibre gigfast broadband but I just cannot get any sort of strong or consistent WiFi upstairs. I’ve been advised on the phone that I should have been told the speeds won’t be the same in other rooms unless I spend another £6 a month on another service and booster. I shouldn’t have to spend yet more money to receive a service I already pay for. This is ridiculous now, can someone with the authority to make decisions get in touch please as this is very unfair now

  • tonylon83
    Tony Longstaff (@tonylon83) reported

    @Ricky81D @SkyHelpTeam @skytv Totally agree. What annoys me most is if you go on the app you can sign up to any package there and then but if you want to cancel something you have to get in touch. Absolute joke.

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • BigJoe8880
    BIGJOE👷‍♂️ (@BigJoe8880) reported

    @UnitedStandMUFC @SkySports I don’t want Robinson, he’s bad in tackles….Amad cooked him so badly

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?