Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Chertsey, Southwark, Wandsworth, Islington, Greater London, Camden Town, Hammersmith, Hackney, City of Westminster, City of London, Croydon, Hounslow, Greenford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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Mark Jones 🇪🇺 #rejoinEU
(@scubashotz) reported
from
Lambeth, England
@SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?
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Aman S Heer
(@MachoAman) reported
from
Southall, England
@SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.
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L_E Toffee
(@L_EToffee) reported
from
Epsom and Ewell District, England
@ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam Internet not working in KT11
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam have direct messaged if you can help ASAP
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Kiri & kostas
(@kirikostas) reported
from
Wandsworth, England
@SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward
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Tammy Mann
(@missTmoon66) reported
from
Richmond, England
@SkyUK how do I recover my skygo login details?
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Paul Harris
(@yoface43) reported
from
Paddington, England
@SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!
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Stuart Bailey
(@stuartbailey276) reported
from
London, England
@SkySports Has never deserved an England cap. Far too many mistakes and championship at best.
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Rhodri
(@booboobear_) reported
from
Cobham, England
@SkyHelpTeam It’s broken again 😞
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Charlie M
(@Charlie628) reported
from
Paddington, England
@SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Are there problems in the SW2 area today? Terrible internet access.
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🎤Toby Gilles🎤
(@tobygilles) reported
from
Camden Town, England
@acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.
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Colin 'Tails' Taylor
(@colintaylor1986) reported
from
Hackney, England
Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems
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fraser
(@_fraser_s) reported
from
Epsom and Ewell District, England
@SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky
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Citizen of nowhere
(@ingoiolo81) reported
from
Merton, England
I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Hound Of Cluan
(@CluanThe) reported
@k_machinegun @andrewwilson9y1 @SkyUK Wrong Sky q systems are owned by SKY, if they break down SKY is required to fix it not the customer, unless the customer breaks it.
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Paul Woodward
(@_paulwoodward) reported
@DanHubbard I had a major issue with my @SkyUK broadband, the issue being it’s slow, cuts out and WiFi won’t reach around my small home, when previously BT was fine. 2hrs on the phone they suggested I pay more money to upgrade so they can help or deal with it 😡
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Mark Edward Jones
(@mark5701) reported
@SkyHelpTeam my sky broadband keeps dropping off and on. Is there a problem in the Telford area?
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Chris Rose
(@groupsych) reported
@SkyHelpTeam 2months now of failing broadband, different person everytime I call, same old questions,3 different engineers, nobody follows up, speeds measured late at night when they are 3x faster than daytime. HELP. @MoneyTelegraph
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Alex
(@MarklewA) reported
So #SkyGlass sounds like a great idea but unfortunately my @SkyHelpTeam broadband is so poor that relying solely on streaming would be a recipe for disaster.
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SteveB
(@Fantanafest73) reported
@SkyUK So I presume there's no more recordings, just a playlist or history of viewings? So if I have to cancel Sky Q to get Glass how much will I have to pay to replace my 2 Sky Q mini boxes with pucks?
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Jake Ross 🏴
(@JakeDRoss) reported
@SkyHelpTeam I’m after some help with some internet in my house! Can a technician come out!?
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Olivier Pujol
(@DBauer191) reported
@davey_lad @SkyUK Me. Can't get sky due to trees blocking signal.
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Dan_Dare_Life
(@dan_dare_quest) reported
@SkyUK How does it receive the signal?
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Jason Dean
(@Jasondean71) reported
@SkyHelpTeam No sorry. The fibre infrastructure in my postcode is so bad it couldn’t be resolved so I switched to virgin