Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Addlestone, Southwark, City of Westminster, Fulham, Hammersmith, Northolt, City of London, Hackney, Surbiton, Croydon, Wandsworth, Caterham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hounslow |
Internet | |
| Addlestone |
Internet | |
| Southwark |
TV | |
| Southwark |
Wi-fi | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Richard
(@Fumbledore) reported
@SkyUK My TV set and Sky HD service is fine. All I would like to do is to lose the Dishes and receive via Broadband. Why are Sky forcing me to put all my TV eggs in their basket?
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Irish Faerie💋
(@faerie_bluebell) reported
@SkyUK Perfect, I'm sick of dish issues and paying for something that is glitchy af, but how much?
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Rishav Kanoria
(@rishav) reported
@whatgearreviews @SkyUK This is so dumb considering they don’t have an app to stream on every other TV/ Apple TV, and Sky Go blocks Airplay and doesn’t have all the channels. Maybe fix this first.
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Sean 💙
(@const_require) reported
@PeterWellDone @SkyUK Sky are awful, Movies are rubbish, Broadband is the worst I have ever had, and they charge too much for a well below average service Virgin all day long.
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Ongo Gablogian
(@Red18970284) reported
@SkyHelpTeam Exactly, why would they voluntarily close the gap on service quality by taking a backwards step towards competitors?
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Nono
(@NZP10) reported
@Thabiso_XT They can do whatever they want with their Manager but WTF is SkySports News doing? Content creation on whose expense. Distasteful bra
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SeánAshe🎃👻
(@HistoryAshe) reported
@SkyHelpTeam So, I have concluded there are issues with my WIFI Extender. My desktop is connected to it via ethernet, and the connection on that has been on and off, or it cannot handle heavy loads without dropping out. So I will be replacing the extender and see what happens. 2/2
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Mark Holliday
(@quizbuff2000) reported
@SkyUK Surely this will drive people into the arms of BT TV, who can provide such a service, without you needing to ditch your telly. 🤔
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Paul
(@Paolo67289281) reported
@temperamentalan @SkySports Last week if you had said that, the trolls would have eaten you alive. Now, it's so so true and I'm still trying to come to terms with it. Not just because he's gone, but the wealth and ambition. There'll be many wanting us to go down now, bit just as many want us to push on.
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𝒟𝒶𝓋𝒾𝒹 𝒥 𝒲𝓇𝒾𝑔𝒽𝓉
(@TrealSlimDavey_) reported
@SkyUK Why can’t existing sky Q upgrade for free plus why would we want a new tv probably smaller then we already own I’ve a 65 inch why would I go to 43 inch that’s a bad idea just make now tv be like it is but with all sky services channels including all bbc itv Chanel’s etc etc