Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/28/2026 16:55

January 28: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Paddington, Northolt, Hounslow, Hackney, City of London, Staines, Southwark, Islington, City of Westminster, Croydon, Greater London, Tadworth, Tower Hamlets and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomHayes Internet
United KingdomLondon TV
United KingdomLondon Total Blackout
United KingdomPaddington Internet
United KingdomLondon Internet
United KingdomNortholt Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • SionDeFreitas Big Sigh (@SionDeFreitas) reported from Croydon, England

    @SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!

  • USAcharitycycle Chris Bloomfield (@USAcharitycycle) reported from Wandsworth, England

    @VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible

  • Rob179m Rob McEwen (@Rob179m) reported from Merton, England

    @SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Kensington, England

    If you're considering @SkyUK - don't bother. Worst customer service.

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hillingdon, England

    @SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • aminahpriancak Consigliere (@aminahpriancak) reported from City of London, England

    @SkyUK worst WiFi outchea

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • AlannahJasmine Alannah Jasmine (@AlannahJasmine) reported from Camden Town, England

    @SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • ianbriggs Ian Briggs (@ianbriggs) reported from Croydon, England

    @jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • Ashishpatel1972 Ashish Patel (@Ashishpatel1972) reported from Croydon, England

    @SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!

  • TJ_Bloomfield Tom Bloomfield (@TJ_Bloomfield) reported from Hammersmith, England

    @SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.

  • ozlem4ever Özlem Mehmet Gürses (@ozlem4ever) reported from Croydon, England

    @rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡

  • DonMcgowan6 Don (@DonMcgowan6) reported from Hammersmith, England

    @SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • anuppatel1980 Anup (@anuppatel1980) reported

    @SkyHelpTeam I cant even cancel online

  • mrbeale78 Matt B (@mrbeale78) reported

    @discoveryplus app on @SkyUK needs some serious UI updates, it’s awful! Laggy, never clear where the active selector is and general rubbish. Content is good, shocking experience though 🤯

  • Anthony51905113 Anthony Church (@Anthony51905113) reported

    @SkyHelpTeam Still off 5 hours down the line. Bt, Talk Talk Ee etc all affected as its open reach issue

  • 10ryno Ryan (@10ryno) reported

    @SkySports Same **** he has spat a drooled about for that last 5 managers

  • nickmonkey Mr Nick (@nickmonkey) reported

    @SkyHelpTeam hi folks. I am an existing customer and want to upgrade my sky q to sky q uhd. I don’t want a sky glass system. Could you help out please.

  • DaveNoMercy64 Dave (@DaveNoMercy64) reported

    .@SkyHelpTeam I am on the verge of cancelling Sky Glass. Confirmed I’m getting 94mbs through Netflix on the Sky Glass TV. But nothing is playing. I’ve split my home network so only Sky Glass is on the 5ghz frequency and I still can’t watch anything on normal TV right now

  • HeidiLWelsh Hhoohaa (@HeidiLWelsh) reported

    @SkyHelpTeam rubbish. Sky stream quality 90. Fix now. Getting really fed up with this

  • rdavijie Dave Robinson (@rdavijie) reported

    @SkySports Why are the media not knocking on doors asking WTF ARE YOU LOOKING AT VAR Ref.....

  • HelenFenton15 Helen Fenton (@HelenFenton15) reported

    @SkyHelpTeam Chloe - I want a breakdown of my mothers bill since 2013 , my mother has moved contracts 2014,2015 and her bill is now £120 per month - she has no extras she watches bbc 1 and bbc 2 , she phoned no more than 4 people on her landline . I want to terminate the contract now

  • arv_9 Rvs (@arv_9) reported

    @SkyHelpTeam trying to cancel my contract, over an hour wait…upgrade team 5 minute wait; taking the biscuit here abit?!