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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/24/2026 16:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Twickenham, Kensington, Hackney, City of Westminster, City of London, Croydon, Paddington, Northolt, Wembley, Hounslow, Mitcham and Southall.

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City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Hillingdon, England

    @NealNgoddard68 @SkySports Luckily we use it through NowTV do could just cancel it for now

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • MrDavidJCollins David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • brikennedy Brian Kennedy-McCrea (@brikennedy) reported

    @SkyHelpTeam @AngelaP08854653 All internet is down in Glasgow for Sky & BT @SkyHelpTeam. All I had to do was search twitter for ‘Internet Glasgow’ Hopefully you can do something about it now

  • lucyrose93 Lucy Thompson (@lucyrose93) reported

    @SkyHelpTeam got 'This is the wrong card for this set top box' message. Insert the correct sky viewing card' message any help please. Oh also your virtual sents out links to pages which can't be found

  • macca007toon Steven McKenna (@macca007toon) reported

    @SkyHelpTeam Hi It won't let me click in to any of the reward options Uninstalled and reinstalled still not working

  • chunkylover2002 Pockmark (@chunkylover2002) reported

    @SkySports Imagine how much this guy has earnt doing **** all. Legendary

  • MemoryLatent Latent Memory (@MemoryLatent) reported

    @SkyHelpTeam ever since the last update all recordings from sky max have been awful... loads of interference, almost unwatchable...but only the shows themselves not the adverts. Why? And how do I fix it? (On the same theme when will legends of tomorrow ep 15 be available)

  • dopt50 David (@dopt50) reported

    @SkySports Wales in Estonia. Terrible game, of Sunday Pub League standard after 6 pints or so. Glad Wales won but only 4 players really tried. Blur, mumble, whisper, mumble........don't want @Gabbidon commentating again❗

  • DiB164 Diane (@DiB164) reported

    @UkPotatom @Garryc @SkyUK You might lie on Twitter to get attention but I don't. No-one has contacted me . They know I can't get a signal where I live ... what would be the point!

  • conorndec mybhoysconordec (@conorndec) reported

    @SkyHelpTeam sky has got to be the worse broadband moved from ee as it was always dropping sky said wouldn't be a problem only in my 2nd month already had an engineer out and it's down again

  • Towain_ Tom (@Towain_) reported

    @WhiterDarren @SkySports If only there was a way she could make a statement to shine a light on the issue so that the people in power could take notice.

  • M3ilalUM3R Muhammad bilal umer (@M3ilalUM3R) reported

    @SkyHelpTeam it's a surprise that there no technical help available to sort out the broadband issue...recording days call during working hours??? Where is your 24 hour technical support??