Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hampstead, London, City of London, Wandsworth, Redhill, Southwark, Southall, City of Westminster, Croydon, Hammersmith, Islington, Hackney, Chertsey, Greater London and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 Hampstead |
Wi-fi | |
| London |
Internet | |
| City of London |
TV | |
| London |
TV | |
| London |
Internet | |
| Wandsworth |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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Sara Nelson
(@SaraCNelson) reported
from
Lambeth, England
.@EE completely dismayed by your service. Having switched from @SkyUK I was assured it would be a seamless swap over with no need to wait in for engineers. I now have no internet and no hope to see an engineer before the 4th... 1/3
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Mojca Gabrovsek
(@mgabrovsek) reported
from
Merton, England
@SkyUK shocking customer service... 20 min wait time on phone, no online support
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KonradCy
(@konradc12) reported
from
Croydon, England
@SkyHelpTeam That makes sense as the hub was replaced due to going fibre optic. What got me worried is that name SKY74039 is the old hub. I traced the signal to a @LBofBexley lamp post.
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK
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Bill the Butcher
(@IbroxMole) reported
from
City of London, England
@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
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Stuart Plant
(@stuartplant84) reported
from
Iver, England
@SkyHelpTeam registered to get sky q get told it can take 6 weeks not an issue. After 8 weeks call back up to be told to contact a third party myself but not given any details. Any help @SkyUK
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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Grand Theft Spalding
(@iamspalding) reported
from
City of London, England
@AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports
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Matt Stannard
(@mattstannard) reported
from
Hounslow, England
@SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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ricki kenny-hyde
(@RickiKenny) reported
from
Lambeth, England
we pay all this money for your services and yet again the sky tv is down... u either do something about it or i want a discount on my next bill @SkyHelpTeam my mum's has here down for 4 days it's a rip off
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Brendan O'Shea
(@realBoshea) reported
from
Richmond, England
@SkyUK We are paying for fibre however it’s super slow. Can you let me know what you can offer.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kevito ⚫ ⚪
(@yourboykweezy) reported
@Shaunsaint1976 @SkySports What rule has been broken here? Grow up
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Howey the Lads
(@howeythelads) reported
@SkySports Comments on this are cringe. Southampton player being a ****. Murphy gave him some banter. Calm down and just enjoy Eddie Howes “clean sheet-atletico-saudi-time wasting-arrogant-lucky-oil club-mags”
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Alison Moss
(@AlisonMossCI) reported
The joy of technology. Our #skyglass remote dies after a few months. Absolutely kaput. Renders TV practically useless even with voice control. @SkyHelpTeam i’m seeing lots of similar complaints - can you help?
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paul mclafferty
(@PaulTheVillan) reported
@Ross_McManus @SkySports I wouldn’t have let a fellow professional treat me like that, to be honest I would have volleyed the little ***** head off
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Johndixo
(@JohnDixo) reported
Why do @SkyIreland @SkyUK have such astronomical prices?? (Especially after 12 months) Surely you’d rather have 10 long term customers paying €20 a month than 1 customer paying €200 a month?? Then having to switching to another company for a better price??!! @MartinSLewis
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Brown
(@originalbrown84) reported
Oh my god. @SkySports do not give a single **** about football below the championship. They just showed the #bwfc highlights on @SkySportsNews Pointed out that the ref made a mistake with the red, then off to adverts. No more than 30 seconds
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Daniel Back
(@Riise1989) reported
What's Don Goodman's problem with Newcastle? Says Armstrong wasn't handball but agreed joelinton was. Absolute melt #NUFC #CarabaoCup #SkySports
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Jack crawford
(@ceciljack14) reported
@Shaunsaint1976 @finIay92 @SkySports No absolutely not a player myself I feel there was unsportsmanlike behaviour not penalised in that game hence setting a precedent let’s be completely honest not the most convincing referee performance no matter which team you support
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matthew peel
(@peelyibiza) reported
@SkyHelpTeam Every time I do checks it says it’s fine. Half the time the internet is so poor I can’t even watch a movie on Netflix. Always 1 problem after another with sky. But you tie us down to long contracts so we can’t do anything about it. Useless I’m having to use my 4g to send this
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Waz Yee
(@Wst_NE34) reported
@jckmlt @SkySports In all seriousness I didn’t think what Murphy done was sportsmanlike but saying we play for draws is so ******* stupid, we batter most teams bar the the rest of the top 4