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Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Hackney, West Drayton, City of Westminster, Croydon, Southwark, Wandsworth, City of London, Islington, Purley, Wembley, Northolt, Caterham, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Wi-fi 1 hour ago
London Internet 2 hours ago
London Total Blackout 3 hours ago
London Internet 4 hours ago
Hammersmith Internet 4 hours ago
London TV 5 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Terry622001
    Terry T (@Terry622001) reported from Hackney, England

    Sky customer service want to went “another” eng, no point, they blame the fibre provider. @SkyHelpTeam

  • cobartlett
    Christopher Bartlett-Walford (@cobartlett) reported from London, England

    @SkySportsWWE @SkySports sound issues on Smackdown feed.

  • Jojosolitaire
    Joanna Bovis (@Jojosolitaire) reported from Wandsworth, England

    @SkyHelpTeam hi internet down in southwest London. Your website seems to be unable to help and I’m still not connected to an adviser over text, please help!

  • karunchandhok
    Karun Chandhok (@karunchandhok) reported from Hillingdon, England

    @f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!

  • mhjjones
    Mark Jones (@mhjjones) reported from Islington, England

    @adampfisher3 @SkySports It was a women so it shouldn’t be a problem!

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service

  • WilsonDoesLFC
    WilsonDoesLFC (@WilsonDoesLFC) reported from Islington, England

    @SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.

  • Terry622001
    Terry T (@Terry622001) reported from City of London, England

    SKY Q SERVICE, BEWARE !! Horrible, Moved to new build house with fibre optic, ordered SkyQ had nothing but problems, interference and bad picture, sky & fibre eng have visited numerous occasions. 8 weeks still not working. Do not get SkyQ with fibre broadband!! @SkyHelpTeam

  • dannyt2003
    Dan Tickner (@dannyt2003) reported from London, England

    @SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.

  • RickiKenny
    ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam

  • PrettyFeckless1
    FayeB 'Nerd@Heart' (@PrettyFeckless1) reported from Hillingdon, England

    @SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!

  • Vasey888
    David (@Vasey888) reported from Wandsworth, England

    @SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....

  • benninojets
    Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • Taimsss
    Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • Iccle_Princess
    Vger Ann Goldby (@Iccle_Princess) reported from London, England

    @SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying

  • shiparttn
    shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam sky q box been a really painful experience 🤬 last two weeks can’t download on demand can’t cancel anything on schedule recording it’s a mess

  • Terry622001
    Terry T (@Terry622001) reported from Hackney, England

    Following my recent rants across 3 Tweets re Sky Q, Sky asked me to PM them, which I did, took ages to write it all down, and guess what, this mornings reply tells me to contact another Sky Q dept. This will be at least 5 times I’ve explained prob to Sky. Sky Q 👎 @SkyHelpTeam

  • Scargill55
    Mike Coultard (@Scargill55) reported from Kensington, England

    @markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂

  • BastionDarren
    Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • waz676
    Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LoveACorner
    Love A Corner 🚩 #BruceOut 🥬 (@LoveACorner) reported

    @stu__1873 @JoeDabernig @SkySports Haha poor Joe’s upset 😢

  • Liberocomfort1
    Troglodytam (@Liberocomfort1) reported

    @mansfield_chris @SkyHelpTeam A paying customer wants reassurance as to the reasons why...helps make informed decisions in the future when paying for a service.

  • davidahamer
    Dave Hamer 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@davidahamer) reported

    @dingle23 I never thought I would see @SkySports admitting we even exist

  • BeepsMan
    DT 💙 (@BeepsMan) reported

    @SkySports How many time over the years has Dean done this? He does not understand football. An awful referee.

  • CallumDunn80
    Squidward 🌈 (@CallumDunn80) reported

    @who_is_you10 @SkySports That bad that he’s actually had complaints from teams and taken off games last minute

  • MalcolmKidd1
    Malcolm Kidd (@MalcolmKidd1) reported

    @SkySports I’ll be honest I think Mike Dean’s brain is scrambled, he looked at the incident that many times that in the end all he saw was the elbow on the players head and he forgot about what led to it - but then again Mike loves to be centre of attention

  • adamrobinson86
    adam robinson (@adamrobinson86) reported

    @SkyHelpTeam Only cancelling sky mobile nothing to do with tv. I had an issue with my signal yesterday where i had to restart my box

  • who_is_you10
    Werner’s originals (@who_is_you10) reported

    @CallumDunn80 @SkySports Forgot about him. He is really bad

  • Tino1970
    Paul Tinsley (@Tino1970) reported

    @SkyHelpTeam I’m in Bridlington East Yorkshire and can’t get online or use my phone as sky mobile appears to be down as well - if I click your link I get the outage message but service status then says no issues but looking at the replies here there clearly is, any update?

  • Spangles14
    David Hindle (@Spangles14) reported

    @SkySports We must have the worst refs in Europe but the best league even with VAR these corrupt useless morons are unbelievable..