Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, City of Westminster, City of London, Hammersmith, Southwark, Croydon, Hounslow, Greenford, Woking, Wembley, Brentford, Wandsworth, Fulham and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| City of Westminster |
Wi-fi | |
| City of London |
TV | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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KYLE™ッ
(@itsKapoow) reported
from
City of London, England
@SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on
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Dave
(@Dave_mfc87) reported
from
Camberwell, England
Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Jessica
(@jessica281815) reported
from
Wandsworth, England
@SkyHelpTeam Why is my internet down?
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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C E A
(@chawdry) reported
@SkyHelpTeam this morning your customer service representative said he’d call me back today. Nothing yet and the service stops at 8PM right?
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sam dotia
(@SAMDOTIA) reported
@SkyUK your wifi is ****. Fix it.
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Adrian Stout
(@flybiscuits) reported
@SkyHelpTeam Think my time now on the phone to your customer service team now exceeds 7 hours, which is longer than I have been able to work in the last week and a half due to lack of broadband that Sky are contracted to provide.
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Neil Anderson
(@TheBikeWanker) reported
@gadgetgirl73 @SkyHelpTeam Good luck, can be hair pulling getting issues resolved 😬🤞
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Kevät
(@bahariraninejad) reported
@SkyHelpTeam we have been having issues with our broadband! Been calling your help center several times and it automatically hangs up on us! Your bots are not responsive at all! #poorcustomerservice
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Stephan 🏳️⚧️🇪🇺🏴
(@Hellblazer_Sith) reported
@SkyHelpTeam I’ve raised a complaint. Ive given chance for a response and the internet is constantly disconnecting. The light goes completely out on the router. The log has the same error which you have in your messages. 7 hours I’ve waited for a response and zilch.
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Neil Anderson
(@TheBikeWanker) reported
@gadgetgirl73 @SkyHelpTeam I resolved all my similar Sky Q issues by running Powerline adaptors to all rooms and ethernet cables to the boxes, turning off the WiFi on the mini boxes . Plus a Linksys router instead of the stock sky one. Not cheap but so worth it for streaming and WiFi coverage as well.
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Adrian Stout
(@flybiscuits) reported
@SkyHelpTeam And to top it all, following chase up call this evening I was promised a call back between 1800hrs and 2000hrs this evening from Paul a CEL based in Leeds.......now 2007hrs and suprise suprise no call! Fail.
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Rob Hutchings
(@RobHutchings8) reported
@SkyHelpTeam @SkyUK @NetflixUK 2 weeks of non support from both when trying to activate/link my netflix account to sky. #passthebuck
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Alex Hulme 🌹
(@_AlexHulme_) reported
@virginmedia Taking the Mick right!? July 12th is when we are expected not to have intermittent service?! Next Monday... We haven't had internet for 12 hours now and it's going to be 6 days till it's back Going to look @SkyUK for internet now, nobody on our estate has had an issue with them.