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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Surbiton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 21, 7:34 AM GMT+1.
  • 55% Internet (55%)
  • 22% Wi-fi (22%)
  • 9% Phone (9%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 21: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Brentford, Southall, Wandsworth, Croydon, Hammersmith, Kingston upon Thames, Sutton, Banstead, Hounslow, Mitcham, Coulsdon, Hampton, Addlestone, Epsom, and Isleworth.

CityProblem TypeReport Time
Brentford Internet 11 hours ago
Brentford Wi-fi 16 hours ago
Southall Internet 18 hours ago
Wandsworth Phone 2 days ago
Southall Internet 2 days ago
Croydon Internet 3 days ago

Nearby cities with recent reports

Brentford

3 recent signals

11 hours ago
Croydon

3 recent signals

3 days ago
Southall

2 recent signals

18 hours ago
Hammersmith

2 recent signals

3 days ago
Wandsworth

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • treepassionista
    Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • OmzBk
    OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Paul8MuJ
    Paul H (@Paul8MuJ) reported

    @SkySports Who actually watches this crap?

  • Damo73beamo
    Damo (@Damo73beamo) reported

    @TheClubLiveTw @SkySports Talking crap as usual I see.

  • 1HowardWalker
    Howard Walker (@1HowardWalker) reported

    @Alan_G_Shaw @SkySportsPL So were we. Another weekend down the toilet thanks to @SkySports

  • HazardKrypto
    hazard franq 🌍 💻| sidequests arc (@HazardKrypto) reported

    @SkySports Damn. We about to lose our best centre back

  • jameswatson5
    James Watson (@jameswatson5) reported

    @BigRedSulk @TheClubLiveTw @SkySports Every summer he makes himself look stupid.

  • blueinjil
    Chelsea Gospel (@blueinjil) reported

    @Blue_Footy @SkySports Those stingy mfs will never pay up.

  • SolomonDoneDeal
    Solomon DoneDeal (@SolomonDoneDeal) reported

    @Blue_Footy @SkySports I mark it down I will come back to u

  • Dannyb3216
    Danny⚒⚒ (@Dannyb3216) reported

    @SkySports Bring back soccer am and the good soccer Saturday panel. Not crap like this.

  • corazonblanxo
    j (@corazonblanxo) reported

    @amitttrmfc2 @theMadridZone @SkySports you talk **** about vini but want benzema back

  • DamienM56555599
    Middle ground (@DamienM56555599) reported

    @TheClubLiveTw @SkySports Can’t even watch these mongs anymore, chat **** for a click.