Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Hackney, Southwark, Croydon, Hounslow, Southall, City of Westminster, Carshalton, Hammersmith, Wandsworth, Wembley, Hampstead, West Drayton and Paddington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
TV | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
@David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Maybe @SkyHelpTeam can help?
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Uncle Femi
(@OlatujaO) reported
If similar power outage that happened at Vicarage road today happened at the AFCON, Skysports and BBC will be running a piece on how it's the most outrageous thing they've seen all year.
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Nick A
(@aldo_nick) reported
@JonathanShaw5 @SkySports @GNev2 Fans expect owners to fund the club themselves and then fans complain when owners try and increase income to meet ever increasing player costs. It is a never ending cycle.
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Suzy Griffiths
(@SuzyG70) reported
@SkyHelpTeam I’ve tried to use my rewards but nothing happens when I click ‘add’, I’ve tried this for several months and it’s always the same. All the in line info doesn’t help
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Marcus_1
(@huttersm) reported
@SkyHelpTeam I did that and it said no issues, I see on your online help community others are also having issues
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Jonathan Shaw
(@JonathanShaw5) reported
@SkySports @GNev2 When are folks going to call out the real problem.....excessive player wages chasing the prem league dream. Unless that changes the game will always have problems.
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michael maccallum
(@michaelnotabott) reported
@SkySports Awful umpiring. 4 clearly
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Michael Kavanagh
(@max83celtic) reported
@JonathanShaw5 @SkySports @GNev2 You can't put that on players! If a clubs going to offer a guy a contract on cracking money he'd be daft knocking it back. It's a short career in football. If you're a family man it'd be stupid saying no to money that could set you up for life
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JB
(@billionthtry) reported
@SkyHelpTeam On todays episode…. Been ignored by sky for two days, was promised a resolution and a callback on Thursday….. had to phone myself again today… nothings been done since Thursday & might get back to me by Tuesday. OUTRAGEOUS!!! Don’t go with sky people.
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Simon Coles
(@frenchpolishing) reported
@SkySports @GNev2 Clubs, like any other business should operate within their means. Stop chasing dreams the club can't finance but the moment they do the fans, media, pundits slaughter them for lacking ambition, sorry Gary but we're all part of the problem, including you at Salford
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Glenn Tomos 🏴
(@glennthomas1983) reported
@SkySports @GNev2 Unfortunately, its already well past tipping point. The moment the rich oligarchs were allowed to buy clubs, the slow death of clubs lower down the pyramid began. When broadcasters negotiated ridiculous rights packages with the Premier League, it was inevitable.