Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, Southwark, London, Croydon, Egham, Hampstead, Northolt, City of Westminster, Hackney, Tower Hamlets, Isleworth, Wembley, Fulham, Wandsworth and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| Croydon |
Wi-fi | |
| Egham |
Total Blackout | |
| Hampstead |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.
-
Lindsay
(@wentworthlindsa) reported
from
Esher, England
@Thenew84 @SkySports Unfortunately this is the main weapon for poor white people
-
𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
-
Caz Young
(@The_Caz) reported
from
Wandsworth, England
@emma_wheatley @SkyUK That's so unsafe! I hope you manage to get a solution as if it's anything like ours you can barely have 2 people online at the same time.
-
Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
-
Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
-
Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
-
Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
-
PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
-
suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
-
M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
-
Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam @Tweeting_Rich @SkyHelpTeam when you say you are not aware - we are making you aware right now?! It’s multiple people from the specific areas saying it’s down - so why on earth is Sky replying saying “we are not aware”? What kind of non-sense is this?
-
Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
-
CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
-
Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Wandsworth, England
@SkyHelpTeam Seriously guys, for three days now the internet has dropped constantly.. we are supposed to be working at home as well as home schooling and you guys can’t fix this or make it stable? It’s a joke... maybe you guys can email my kids teachers and my bossto explain....
-
Omer Reza
(@omerreza) reported
from
Hackney, England
@SkyHelpTeam No broadband in E8 - is there an ongoing issue?
-
Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
-
Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
-
Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
-
Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith Anderson 🎱
(@Keith_corn_beef) reported
@SkyUK even though the broadband test suggests all okay my internet keeps dropping out. It’s been doing it for days now. The router loses all signal, one light goes red then eventually an orange light comes on and at some point three green lights come on. Our Q box upstairs ..
-
Damon Norville
(@DamonNorville) reported
@SkyHelpTeam I have been trying to speak to someone who can help me all day. I'm currently still waiting to be called back.
-
Kate_4728 🇬🇧🏴🇬🇧
(@KatePotts11) reported
@georgegalloway @SkySports My husband was there aged 18 and woke up three days later in hospital. His poor parents had no idea where he was as he should have been safe but had swapped his stand ticket so he could be beside his mates. Every year I weep for those poor families who were not so lucky.
-
Martin McGeown
(@Ultim8HEEL) reported
@GilksPaul @SkySportsPL @SkySports Your point was you're an idiot?
-
Steve Buss
(@SteveBuss2) reported
@SkySports Blades n WBA down already
-
wazza2312 🇬🇧
(@wazza2312) reported
Hi @SurreyCouncil is there a problem with the WiFi tonight in the area? Cant get anything to work at the moment. Might be just a short glitch, I’m sure it’ll get better @SkyUK
-
Mikey Brooks
(@Mbworld001) reported
I’ve had so much problems with my @SkyUK broadband lately it isn’t worth the hassle, I’m thinking about leaving because it doesn’t work half the time
-
aim
(@lameaimloux1) reported
@SkyHelpTeam I’ve had no sky Tv for 2 days. I’ve tried all of the steps online and it still doesn’t work. It said there is no issues online. Please help!
-
Manish Parekh
(@manishp24) reported
@SkyHelpTeam hi guys for some reason my sky sports HD is now channel 855 and not 401...please help
-
guy harley
(@harles78) reported
@SkySports tell don goodman go **** himself dry with a rubber fist what a clown he is most biased commentator ive ever heard