Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Surbiton, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 11:49 AM GMT+1.
- Internet (71%)
- Wi-fi (16%)
- TV (7%)
- E-mail (3%)
- Total Blackout (2%)
- Phone (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Addlestone, Croydon, Hounslow, Wandsworth, Brentford, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, Southall, Hampton, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
5 hours ago | |
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Hammersmith
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Internet | 8 hours ago |
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Hammersmith
|
Internet | 13 hours ago |
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Hammersmith
|
Internet | 13 hours ago |
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Hammersmith
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Internet | 18 hours ago |
|
Addlestone
|
TV | 21 hours ago |
Nearby cities with recent reports
18 recent signals
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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topcat500 (@theresacoote) reported from Brentford, England@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandHi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Tuba Culosis (@TubaCulosis) reported from Merton, England@peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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maburte003 (@maburte003) reported from Croydon, England@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Terry ! (@terryjc) reported from Southall, England@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam had powercut over night and now no signal?
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Danny Flo (@RetiredChav) reported from Croydon, England@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Aidan (@aidanb_98) reported@SkySports Never even hit it
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🐶🐶Spaniels Rule🐶🐶 (@Spaniels_Rule) reported@MichelleBeckett @SkyUK @VodafoneUK didn't they just get fined £28m for poor customer service. and swear they'd put it right
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Free and Independent UK (@Alan_Snowley) reported@SkySports Wtf cares
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Paul Bayliss (@PaulBayliss9) reported@MelissaReddy_ Indeed... Imagine if teams took personal responsibility for defeats, instead of blaming a bit of wire in the sky, and technology defects. 4 players around Bellingham, and they could not stop him. You lot @SkySports are part of the problem. Won fair & Square
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Dmh (@Dmhches) reported@SkySports He couldn’t help the team, no he was the one that hurt his own team. Let’s have some accountability shall we
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Evee Carr (@EveeCarr) reported@MichelleBeckett @SkyUK @VodafoneUK Been there. VM are bloody awful. Condolences for your loss.
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Artemis (@ArtemisEmpress) reported@SkyHelpTeam your app is broken. Fix it please.
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Karen B (@karenbrown135) reported@MichelleBeckett @SkyUK @VodafoneUK Condolences to you. They were awful when we cancelled mum's too, kept insisting they couldn't cancel without her approval but she didnt have capacity. When she died we found Severn Trent were the best overall, they didn't charge for her last few weeks, or while we were selling
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LaPoI (@PLZ1924) reported@MichelleBeckett @SkyUK @VodafoneUK Friend of mine had the same with the heartless *****. She went and made a CEO Complaint direct to their email address and had an apology and resolution rather quickly after. Sure if you google you can find an email address. Good luck ans sorry for your loss xx
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Light (@lightsockss) reported@F_Edits @SkySports nah man It's unlucky though don't think there's a valid reason to disallow the goal. **** like this could happen