Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/19/2026 15:15

February 19: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Hackney, London, Wembley, Wandsworth, Reigate, Hounslow, Croydon, Egham, Hampstead, Northolt, City of Westminster, Tower Hamlets, Isleworth and Fulham.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomLondon Total Blackout
United KingdomWembley Wi-fi
United KingdomSouthwark Internet
United KingdomSouthwark Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • JackJrowley83 Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • Aliceliveing_ Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • spacemanbin Robin Lewis (@spacemanbin) reported from Redhill, England

    @SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • RogerBearpark Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • javthehutt Javthehutt (@javthehutt) reported

    @SkyHelpTeam While i appreciate your quick response (and genuinely i do) I am anything but assured at the moment. This issue is absolutely maddening and is exacerbated by being constantly told “im sorry but we are waiting for Openreach to update us” but then also being told you have no way to

  • ngood77 Nicos (@ngood77) reported

    @SkyHelpTeam Not true. They can make the correct programme available On Demand. I don’t believe that you’ve done anything with this. Can you show proof it’s been passed to a technical team for resolution ? Otherwise I’ll make a formal complaint.

  • daniel14f1 #OleOut (@daniel14f1) reported

    @SkySports And now he’s the bad guy.

  • JPPaul20 Jimmy (@JPPaul20) reported

    @SkySports Not their problem

  • ngood77 Nicos (@ngood77) reported

    @SkyHelpTeam Ok. When will they respond with a fix ? I want to watch the programme I’ve paid for.

  • javthehutt Javthehutt (@javthehutt) reported

    @SkyHelpTeam Hello Becca, yes they have however Sky have no way of escalating anything to @WeAreOpenreach @OpenreachHelp (apparantley) so essentially you are taking my money without being able to HELP in any way? This might be out of your control but you arent helping in anyway!!

  • mc_steveo87 ITS STEVEO (@mc_steveo87) reported

    @SkyUK sky broadband box won't connect to Internet what is going on it's looking bad on your end and making me not want to continue using you sort it out

  • frostygh0st frosty. 🅨 (@frostygh0st) reported

    @javthehutt @SkyHelpTeam Sky have very little control of the network outside of your equipment (router, etc). If there's a fault on your line Openreach deal with it, so the chances are they are waiting on a response from Openreach.

  • Titch92425913 Titch (@Titch92425913) reported

    @SkySports the thing is @Max33Verstappen and @redbullracing think they are untouchable, he his rude and disrespectful, for me max is the one who is acting like hes in kindergarten.

  • paulflj PC (@paulflj) reported

    @SkyHelpTeam Promised a free months broad band for problems with speed, looked on account and still@not@been implemented