Sky Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (48%)
-
TV (30%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Hackney, Mitcham, Southall, London, Hammersmith, Camden Town, City of Westminster, Croydon, Wembley, Wandsworth, Reigate, Hounslow, Egham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Mitcham |
||
| Southall |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam It took me to “needs an engineer to look at the problem”
-
Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
-
Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
-
Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
-
Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
-
Viviane Mazin
(@VivianeMazin) reported
from
Hackney, England
@SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.
-
Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
-
Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
-
Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
-
Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
-
Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
-
Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
-
D A V I D L O M A X
(@davelomax) reported
from
Islington, England
@SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.
-
Greg Ohm
(@grdoangel) reported
from
Islington, England
@SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.
-
IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
MissDidi 🇷🇼
(@didikanyana) reported
from
Islington, England
@SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.
-
justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
-
Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
AlabamaHanna #FBPE
(@AlabamaHanna) reported
@SkyHelpTeam I have been a sky customer for 17 years. Broadband up by £8 on renewal. All rivals BB £10 less as well as Sky’s own offer for new customers. Sky said we won’t offer any discounts despite spending £150 a month with them. Bye Sky, will move everything. Loyalty dead
-
Gareth Long
(@gatchers) reported
@StopFundingHate @SkyUK Is it possibly to get GB News blocked from your service? I’d totally request that if I can.
-
Mahima.R
(@MahimaR58125502) reported
@8gzd8k76nM @SKY1999 @SkyHelpTeam (2) sometimes it’s okay to let them watch tv for 30 mins. Don’t act like you don’t sit in front of the tv yourself you stupid person. I feel sorry for you. You sat there typing out a dumb paragraph to please yourself. Relax. Have a cuppa love. Stupid human. Stop being a Karen luv
-
grumpypeed
(@ShaunfifaK) reported
@SkyHelpTeam whybitsvyourev8nternet so shitvevery night same crap stops working f8x yourr ****
-
Mahima.R
(@MahimaR58125502) reported
@8gzd8k76nM @SKY1999 @SkyHelpTeam Also, Mark stfu and do your own thing. So please keep your degenerate comments to yourself. Sky is terrible and the fact that they’re taking this long to fix the issue is surprising. And yes I’ll be a better parent than you’ll ever be you unseasoned prick. (3)
-
Niamh🌹she/her
(@NiamhPMx) reported
@LuLu_Wildflower @SkyHelpTeam Not LS13 but seems to be an outage in S20 with no sign of it coming back tonight.
-
KYLE™ッ
(@itsKapoow) reported
@SkyHelpTeam it always says no issues and my internet is working fine, but yesterday it went down at 10pm and didnt work again until after midday today. The it went down at around 1600 and just came back
-
Mark Hankin
(@8gzd8k76nM) reported
@MahimaR58125502 @SKY1999 @SkyHelpTeam instead of plopping them in front of a TV screen. Its any wonder the next generation are growing up mentally unstable and will be a drain on society with parents like you
-
A🐱
(@missfre_247016) reported
@SkyHelpTeam This doesn’t help me as I can’t have it delivered on a weekend and I am not there during the week except after 5pm. What am I supposed to do?
-
Papa Wentland
(@greggers1968) reported
@SkyHelpTeam I have had continual issues today with connectivity with my broadband and Wifi. The online checker says it’s ok but it is intermittent. Are there any known issues please?