Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, Hammersmith, Hackney, Hounslow, Wembley, London, Brentford, Paddington, Croydon, Tower Hamlets, City of London, Southall, City of Westminster, Richmond and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hammersmith |
Internet | |
| Hackney |
Internet | |
| Hounslow |
Internet | |
| Wembley |
Wi-fi | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Alannah Jasmine
(@AlannahJasmine) reported
from
Camden Town, England
@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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ADAM TROY
(@AdamXTroy) reported
from
Islington, England
Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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Laolu Olaoye
(@mygeeman) reported
from
Islington, England
@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Louise
(@lunabelle321) reported
@SkyHelpTeam hello I need to speak to someone about a charge for not returning equipment I’ve tried twice to call but unfortunately the agents haven’t understood my query can I get any help another way please?
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Cannes Apartments (Clayton Haste)
(@rentals_cannes) reported
@SkyHelpTeam Still waiting for confirmation of what compensation I will be paid, in respect of your recent appalling service. Someone did call me and said they were speaking to a manager, to confirm an amount. That was last week. As of now, no contact.
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Simone Danelle
(@Simone_33567) reported
@SkyHelpTeam It’s the lack of any kind of communication from Sky that’s surprising, even an email acknowledging that we’re not receiving the service we are paying for! It should also not be down to me to contact the broadband team for a credit for loss of service. It should be Sky doing that
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John
(@John69960488) reported
@virginmedia We are just gonna get the compensation and change to @SkyUK. The transparency has been horrible with Virgin Media, what's the point of having fast broadband if it's nothing but inconsistent
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bmm
(@briminkie) reported
@SkyHelpTeam Hi.Having problems with Qbox and Apple TV.Are there any helplines ? Do you no longer do human chat service on your sites ?
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Lynette Coleman
(@lynette_coleman) reported
@SkyHelpTeam I’m aware that the technical experts deal with speed issues but your team has failed to explain why my account has been changed to a miserable 3mbps - regardless of what I’m actually receiving. I’m asking you again to explain that.
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Gavin Williams
(@GavWilliams147) reported
@SkyHelpTeam It is connected, has been for years. The issue is when trying to record remotely, BBC2HD is not an option, BBC1HD is. I can choose 102, but as I’ve said that just records BBC2. I can’t see how the issue is not with the App!
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Simone Danelle
(@Simone_33567) reported
@SkyHelpTeam Five days now with no broadband. No word from Sky at all. I’m paying for a service you aren’t providing, at least have the decency to communicate with your customers. This is also costing me money as I’m using mobile data. Not good enough.
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Mrs Flack
(@AJStarz) reported
Why can you never talk to an actual person @SkyHelpTeam so frustrating!!!
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Michal Bylicki
(@BylickiMichal) reported
@HawkwellGreenU7 @SpursOfficial #Redknapp you liar why Adebayor was suspended if you allowed to do that? You allowed to provoke Spurs supporters but nor Arsenal? @SkySports is so biased against Spurs. Every Tottenham fan should cancel your subscription