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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Surbiton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 21, 9:16 AM GMT+1.
  • 62% Internet (62%)
  • 21% Wi-fi (21%)
  • 6% TV (6%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 21: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Wandsworth, Sutton, Brentford, Southall, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, Sunbury-on-Thames, Twickenham, and Thornton Heath.

CityProblem TypeReport Time
Croydon Internet 2 hours ago
Hammersmith Internet 22 hours ago
Wandsworth Wi-fi 1 day ago
Wandsworth Internet 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Phone 1 day ago

Nearby cities with recent reports

Hammersmith

13 recent signals

22 hours ago
Croydon

10 recent signals

2 hours ago
Wandsworth

4 recent signals

1 day ago
Brentford

3 recent signals

2 days ago
Southall

2 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • julie_trudgill
    Julie Trudgill (@julie_trudgill) reported

    @RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!

  • DanielRiley90
    Daniel Riley (@DanielRiley90) reported

    @SkySports are equally to blame for the current state of the PL as var and referees are. **** scared to call it out for what it is, referee bias. That’s a red card 19/19 if it’s on an Arsenal player. @Carra23 grow a set and stop dancing around saying it lacks force

  • DLB2304
    Di Brown (@DLB2304) reported

    @AFC_Gooner_Mark @SkySports There’s some right ******* idiots on here. Your decision for your son so take no notice. Bloody TV changes at short notice are just crap and this one even more 😡

  • Stevie13660001
    Stevie (@Stevie13660001) reported

    @stevo_paisley @iRuntheshow1 @SkySports I don’t support ranger ya ******. I think both sides of the old firm are a cancer on our society. Shut down both clubs and send the Celtic fans to Ireland so they can suck off the **** priests over there & send the rangers fans to England so they can suck off the **** royals.

  • johnbuzzroll
    John Young (@johnbuzzroll) reported

    @RobGemmell1 @SkySports What idiot at @SkySports thought that was a good idea? I’m absolutely sick of this pathetic Americanisation of football!

  • manlike_Ovie
    Sire (@manlike_Ovie) reported

    @ZaidBalll @SkySports What is the need of contacting Nottingham Forest when the did has already been done. I hope these VAR errors will be reduced in the coming season. It’s one too many, this is why VAR was introduce but there’s still a lot of errors.

  • Bigmanjrr
    Jon Richards (@Bigmanjrr) reported

    I'm not a Sky plant He says being interviewed by Sky....again All the abuse this guy has had is the fault of Sky so they could make money off him @SkySportsPL @SkySports go **** yourselves you lying, scummy pricks.

  • blademanphil
    Phil Hindley (@blademanphil) reported

    @SkySports Horrible to watch!

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports The problem appears to be that they DID do their job properly. Do you think if Motherwell had conceded a late penalty against Rangers instead of Celtic there would be the same mass hysteria? The answer is undoubtedly no.

  • ukiptv218206
    firesticktvuk🇬🇧franceiptvserviceavailab (@ukiptv218206) reported

    @evadztif @KildareGunner @SkySports Yes iptv subscription service available