Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 03:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (53%)
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TV (25%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Croydon, City of London, Uxbridge, Hounslow, Paddington, Guildford, Leatherhead, Kingston upon Thames, Hammersmith, Islington, City of Westminster, Kensington and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
TV | |
| Croydon |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Dave
(@rundaverun93) reported
from
Wandsworth, England
@GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Shaheer
(@shafeez87) reported
from
City of London, England
@Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK
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James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
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James Gemmell
(@JamesGemmell_TV) reported
from
Wandsworth, England
If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.
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(P)addy
(@Padster07) reported
from
Croydon, England
@A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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Lynsey
(@Lynseym247) reported
from
City of London, England
@SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!
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GUNMAN OTEH
(@webbolley) reported
from
Croydon, England
@MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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CLM 🇵🇸
(@CalMcKay3) reported
@SkySports @WillyC1996 Hasn’t he fell down a ******* manhole yet
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P.A.T.V. Scunthorpe
(@PATVOne1) reported
@TJellybeanking1 @FOXtvUK @SkyHelpTeam Hi, the shows you’ve listed were shows that were bought in, so Disney don’t have the streaming rights for them. And Sky don’t have any legal obligation to tell you about the closure as they don’t own the channel, and it doesn’t drastically change the service that you receive.
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Sam Wright
(@Sammy_J_Wright) reported
@SkyHelpTeam Hi, I’m still have trouble changing my billing date? Can this be done for me please?
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Daniel Wilson
(@djw3181) reported
@SkySports What utter garbage….
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MarkJ
(@markjam82) reported
@SkyHelpTeam Hi, why is it impossible to cancel disney+ & other products online? The wait times on phones are high. This should be quick & easy to do online for rolling subs. Very frustrating
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Phil Jay
(@PhilJo64) reported
@SkySports "Generic virtue signal comment".
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KA-Shi 🇵🇰
(@KAshi_utd) reported
@UtdDistrict @SkySports WTF will psg do with so many defencive players 🤔
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Joe McMann
(@grandad1983) reported
@SkyHelpTeam That’s not right though is it - that link doesn’t tell you anywhere how or where you can cancel. No number, no link, no email address…just conditions of cancelling. Almost like you want to make it difficult…
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Dom 🏆
(@dommer14) reported
@SkySports This guy is ****
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Joe
(@TBlue29) reported
@SkySports As if wasn’t bad enough…