Sky outages and service status in Surbiton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 11 outage signals in the last 24 hours around Surbiton, including 11 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 27, 11:45 AM GMT+1.
- Internet (65%)
- Wi-fi (17%)
- TV (7%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 27: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Isleworth, Brentford, Wandsworth, Banstead, Sutton, Feltham, Addlestone, Ealing, Southall, Hampton, Coulsdon, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 2 hours ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Croydon
|
TV | 6 hours ago |
|
Hounslow
|
Wi-fi | 6 hours ago |
|
Croydon
|
Internet | 12 hours ago |
|
Hammersmith
|
Internet | 13 hours ago |
Nearby cities with recent reports
18 recent signals
8 recent signals
4 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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#stuckinarock (@Stuckinarock) reported from Twickenham, England@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Heath (@treepassionista) reported from West Molesey, EnglandRubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Danny Flo (@RetiredChav) reported from Croydon, England@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Christian (@vfbr2001) reported from Ealing, England@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Ian Gallosi (@IAGallosi) reported from Ealing, England@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andrew wright (@Andreww85373323) reported@SpursInsight_ @SkySports Don't be held to ransom **** the hecke deal off keep vuskovic
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mark walker (@walker7698) reported@SkySports They were deemed to have hardest start in 25/26 season because they were **** in 24/25
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Jesse Quantum (@jessequantum) reportedwhy are all the media reporting the Thomas Partey issue locked comments on the post. @TheAthleticFC @SkySports
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Justine Green (@dollybb37) reported@danielsjourney1 @SkyHelpTeam Don’t believe them, we are in exactly the same position even with the boosters. Had 12 months of constant drop in service TV, constantly buffering when watching mini box. 5 different engineers been out. We’re going back to BT at the end of the month never had any issues with them
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Josh Berger (@jcbergs) reported@SkySports Just trying to help a guy a haircut 💈
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Mark (@poshboy7) reportedOh would you look at that. UFC last night. Main event on @tntsports didn’t even start before the recording shut off. @SkyUK this is pathetic now. @Ofcom can you help with these
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Helz 🫎 🍍 married - no Trump/ MAGA/ Elon fans pls (@Hel_TCW) reported@SkyHelpTeam hi, My neighbour has had her sky cable accidentally cut. She is elderly and needs help getting it fixed. Which number do we need to contact?
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Sam (@yido2910) reported@Lilywhite_Rose @SkySports Good riddance. Awful Player
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Pearce (@Pectix88) reported@SkySports There is no such thing as an easy premier league game. These headlines are designed for a specific reason. They are hoping for a run of early bad results so they can pile pressure on Carrick and spread misery around the fan base
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OPELA (@OPELA_NIC) reportedIt's high time false **** accuse are served equal dose of their own medicine How'd you charge or accuse someone with "****" while the accuser took her self to a hotel appointment. **** you Skysports for always bringing B.S **** nees to my TL