Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/16/2026 20:10

February 16: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, City of Westminster, Isleworth, Wembley, Fulham, Croydon, Hounslow, Wandsworth, Islington, Greater London, City of London, Hammersmith and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Internet
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • LondonLady11 LondonLady11 (@LondonLady11) reported from Islington, England

    @PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • LJL_77 Lisa-Jayne Lewis 🐞 (@LJL_77) reported from Guildford, England

    @MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    @SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing

  • bobsmailes bobsmailes (@bobsmailes) reported from Kingston upon Thames, England

    @MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw

  • ManUtd_BITW Ray Rajani (@ManUtd_BITW) reported from Camberwell, England

    @SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • callaghan001 Brenton O'Callaghan (@callaghan001) reported from Hillingdon, England

    Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

  • WispaHH Creator code - Wispahhh (@WispaHH) reported from Lambeth, England

    @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • jamesdanw James Windsor (@jamesdanw) reported from Croydon, England

    My @SkyUK Q box has gone down. Emergency services contacted.

  • AdamSavage Adam Savage 🦁 (@AdamSavage) reported from City of London, England

    Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • Bparlma Bridgette Parlma (@Bparlma) reported from Hammersmith, England

    @SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bethjackson1999 Bethany Jackson (@bethjackson1999) reported

    @SkyHelpTeam trying to order Sky TV and broadband and you’re telling me I’m already a customer, I am not? Please help!

  • CodeIsBroken CiB 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 😷 (@CodeIsBroken) reported

    Well, installation of @SkyUK Ultrafast has been a shambles this morning. @WeAreOpenreach rocked up to install the line and can't get a cable down the pipe. No idea when another engineer might turn up to resolve. Time wasted making space for them. Very frustrated!

  • eltel89 Terry Felipe (@eltel89) reported

    @SkySports Plantar faciitis is horrible! Had that last year and kept me out of playing for ages!

  • mclellanjesse Jesse Mclellan (@mclellanjesse) reported

    @footballdaily @SkySports talking garbage again

  • Cranky84 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Cranky84) reported

    @SkyHelpTeam But it doesn't say why its gone up. You've broken the contract. This isn't an inflation increase, it's a price increase whilst we're in contract.

  • LouRycroft1 Lou Rycroft (@LouRycroft1) reported

    @SkyHelpTeam I’ve tried checking sky app, tried online and even rung! No one seems to be able to confirm my engineer visit, or give me a rough time (as promised when ordering)….. please help!

  • garryakastubbsy Stubbsy (@garryakastubbsy) reported

    @SkyHelpTeam Any word on the outage in fk1 area? internet been down for days now

  • tracyf1971 Tracy F 💙 (@tracyf1971) reported

    @Cranky84 @SkyHelpTeam Make a formal complaint. The same thing happened to us when mid contract with Virgin. We got it refunded. Good luck.

  • xsreynolds Sarah (@xsreynolds) reported

    @SkyHelpTeam SE3 and our Internet has been dropping out all morning. Are there known issues? The website and My Sky App says there are no problems.

  • iamthemunro Iain Munro (@iamthemunro) reported

    @giles75 @SkyHelpTeam I’ve reported it and an engineer will be on hand to fix it in “upto” 48 hours. Helpful