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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 13 outage signals in the last 24 hours around Surbiton, including 13 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 15, 6:33 PM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 9% TV (9%)
  • 6% Total Blackout (6%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 15: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Southall, Croydon, Brentford, Hounslow, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, Addlestone, Surbiton, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 9 minutes ago
Hammersmith Internet 20 minutes ago
Hammersmith Internet 20 minutes ago
Hammersmith TV 25 minutes ago
Hammersmith Internet 30 minutes ago
Hammersmith Internet 1 hour ago

Nearby cities with recent reports

Hammersmith

33 recent signals

9 minutes ago
Croydon

4 recent signals

23 hours ago
Wandsworth

3 recent signals

1 hour ago
Southall

1 recent signals

2 hours ago
Brentford

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • OmzBk
    OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GunneRaja14
    GyökeRaja (@GunneRaja14) reported

    @SkySports They're hyping the randomest ****

  • gowdavy
    Gow Davy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gowdavy) reported from Lesmahagow, Scotland

    @SkySports You fall over yourself to apologise if Bob Macintyre says ****. Yet you ignore thousands of Rangers singing about **** the pope or being up to their knees in ****** blood

  • QuantK22
    PaulBettany22 (@QuantK22) reported

    @SkySports This whole thing is weird as **** 😭😭😭😭😭

  • IBakesJr
    Thecjhb (@IBakesJr) reported

    @SkySports Why ******** are sky interviewing this ****. WHY ******** ARE WE PAYING FOR THIS ******* SHITE!!!!!

  • ForFarkesSakeV2
    For Farkes' Sake. (@ForFarkesSakeV2) reported

    @ShaneBarrett442 @1972_rickyb @SkySports We'll just call them Manchester then. Problem solved. Genius

  • Unitedfans2023
    (Fan Page) Manchester United (@Unitedfans2023) reported

    @SkySports This is just as bad as the hair man at United

  • LUQ1M0T0
    macalin un día o el dia luqi (@LUQ1M0T0) reported

    @SkySports We don’t give a **** man

  • roseblago
    roseb (Milo IT) (@roseblago) reported

    @gooner145 @SkySports Absolute crap indeed. But sure leave him at it.

  • davechasethfc
    dave chase (@davechasethfc) reported

    @thespursweb @davina_thfc Is that the name of that stupid idiot I had to turn the commentary down many times cheers @SkySports I’ve been watching football for years never heard of him.

  • GarlicNutella
    big bag of soup (@GarlicNutella) reported

    On top of the camera shots being distractingly bad, this story Faldo was telling while Rory was on the verge of shitting himself made me realize @SkySports is an unserious outfit. Jim Nance would never soil such a moment.