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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 7 outage signals in the last 24 hours around Surbiton, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 24, 12:26 AM GMT+1.
  • 71% Internet (71%)
  • 18% Wi-fi (18%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 23: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Southall, Hampton, Brentford, Wandsworth, Addlestone, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, and Coulsdon.

CityProblem TypeReport Time
Hammersmith Wi-fi 7 minutes ago
Brentford Internet 8 minutes ago
Brentford Internet 8 minutes ago
Hammersmith Wi-fi 14 minutes ago
Croydon Total Blackout 17 minutes ago
Hammersmith Internet 2 hours ago

Nearby cities with recent reports

Hammersmith

8 recent signals

7 minutes ago
Croydon

4 recent signals

17 minutes ago
Brentford

3 recent signals

8 minutes ago
Southall

3 recent signals

2 days ago
Hounslow

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • GondoT
    Rozvi (@GondoT) reported

    My God, watching skysports and those guys talking on golf is just the worst thing on earth, Sir Nick Faldo is just boring to watch

  • Webbotron
    Mark Webb (@Webbotron) reported

    I’ve said this before but having gone from @skytv plus to having to have @skytv stream the difference is massive. Sky Stream is awful. Unusable when it comes to watching delayed sport. It’s crap. Useless. #skystream #sky #skytv @SkyHelpTeam

  • AtherleyChris
    chris atherley (@AtherleyChris) reported

    @SkyUK I absolutely 100% hate sky. Was conned into having your **** broadband, was told sky TV works better with Sky broadband 🤔 what a load of crap. Customers are just free engineer's for a crap system

  • nerdfaced
    dr. jeff (@nerdfaced) reported

    @BrianKirschner_ @AndyTFE why are American’s so married to NBC or American golf coverage when it sucks so bad? SkySports is elite in every way.

  • emmo1968
    rob emery (@emmo1968) reported

    @SkySports I hope Spain smash those horrible ***** *****

  • FPL_JD
    FPL_JD (@FPL_JD) reported

    @6thumbs @joethomlinson @SkySports He does understand that. That’s what he’s pointing out. Tuchel is an idiot for deploying that tactic.

  • fitzy8
    john fitzpatrick (@fitzy8) reported

    Shocking service from @DPDUkHelp44 . Waited in for my @SkyHelpTeam product to be delivered. Get message saying they have missed me . Then send a picture of a different street. Nothing they can do as driver route is pre planned.

  • pavski1905
    old fashioned (@pavski1905) reported

    @Blue_Footy @SkySports And... 4 consecutive worst seasons in last 25 years... #EghbaliOut...

  • bishopcesc12
    Bishop Nnawhite (@bishopcesc12) reported

    @Blue_Footy @SkySports I don't care about Paul clown Merson's opinion, he has always wished Chelsea to fail, that's why he complains about every Chelsea's summer signings and out goings negatively

  • pondviewer12
    Pondviewer12 (@pondviewer12) reported

    @SkyHelpTeam Please could you help?