Sky outages and service status in Surbiton, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Ealing, Croydon, Brentford, Hammersmith, Wandsworth, Southall, Hampton, Coulsdon, Hounslow, Epsom, Byfleet, Sutton, Tadworth, Leatherhead, and Feltham.

City	Problem Type	Report Time
Ealing	Phone	11 hours ago
Croydon	Total Blackout	13 hours ago
Ealing	Internet	14 hours ago
Croydon	Internet	23 hours ago
Brentford	Internet	23 hours ago
Croydon	Wi-fi	24 hours ago

Nearby cities with recent reports

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  IDRIS FERTOUT (@IDRISFERTOUT) reported 10 minutes ago from Hammersmith, England

  @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

• 
  Bethany Cole (@coleb86) reported 12 minutes ago from Ealing, England

  @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

• 
  🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported 12 minutes ago from Lambeth, England

  Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

• 
  Phil Craig (@philmcraig) reported 18 minutes ago from Richmond, England

  @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

• 
  topcat500 (@theresacoote) reported 19 minutes ago from Brentford, England

  @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

• 
  Steve Peskett (@speskett) reported 24 minutes ago from Worcester Park, England

  Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

• 
  Jessica (@jessica281815) reported 28 minutes ago from Wandsworth, England

  @SkyHelpTeam Why is my internet down?

• 
  richard newman (@richnewm) reported 28 minutes ago from Kingston upon Thames, England

  @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

• 
  Bethany Cole (@coleb86) reported 29 minutes ago from Ealing, England

  @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

• 
  Andy stedman (@andy_stedman) reported 30 minutes ago from Hammersmith, England

  @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

• 
  rafael uzcategui (@rafauzcate) reported 37 minutes ago from Worcester Park, England

  @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

• 
  CarlosE (@cnormanv) reported 41 minutes ago from Banstead, England

  Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

• 
  Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported 44 minutes ago from Southall, England

  @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

• 
  Shameema Yousuf (@Empower2Perform) reported 45 minutes ago from Wandsworth, England

  @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

• 
  Munira Wilson MP 🇺🇦 (@munirawilson) reported 46 minutes ago from Richmond, England

  Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

• 
  Hana A 💙 (@hana_ros01) reported 47 minutes ago from Croydon, England

  @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

• 
  Hayden📸 (@hpsescapades) reported 48 minutes ago from Wandsworth, England

  Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

• 
  Matt James (@MattJamesPHIN) reported 51 minutes ago from Epsom and Ewell District, England

  That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

• 
  Paula hammond (@Paulaha21043676) reported 54 minutes ago from Lambeth, England

  @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

• 
  Ange Gilly (@angegillis) reported 57 minutes ago from Lambeth, England

  @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordon Pope-Stannard (@J0rdon987) reported 7 minutes ago

  @SkyHelpTeam getting hung up on a phone call by your representatives is great. Your agent put me back into contract without my consent and now you want £300 for me to leave after he said I would not have to pay to leave. Who can I speak to who won't hang up on me about this.

• 
  Tubosun Falowo (@precinoti) reported 15 minutes ago

  VAR RECCURING ERRORS: “WHO IS AT FAULT? THE TECHNOLOGY OR PGMOL OFFICIALS?”. I think to unpack this debacle that we have come to normalized as natural occurrence similar to daily human mistakes, errors by PGMOL officials as seen in almost all game week in the EPL, VAR is simply defined as “Video Assisted Referee”. To break this further, it is officiating a football match using technology i.e video replays, images etc to spot obvious and clear errors committed by the on-field human officials usually 4 personnel or actions sanctioned by the rules as fouls that were completely missed by the on-field officials. For VAR to be effective and not seen as in direct conflict or undermining the authorities of the on-field referees, certain parameters of the game state were defined as areas VAR can intervene like DOGSCO, dangerous play, incidents in the penalty box, violent conducts by players and these activities were categorized into 4 major areas i.e goals (and the attacking phase leading to them), penalties (awarded or missed), direct red cards, and mistaken identity. Now that we have defined VAR and clarified the intended use of VAR, how is it possible that a technology deployed to spot clear and obvious errors made by on-field officials somehow end up with recurring errors that lead to controversies, major talking points post-match every week and in most cases deciding the outcome of football matches? I am Arsenal fan so let’s use Arsenal specific VAR incidents as an example. 3 seasons ago at Newcastle, 3 separate incidents and VAR were unable to spot any. One of the incidents was if the ball had crossed the line. Subjective as at that time because VAR had no camera at the corner flag and no spider camera to confirm if the entire ball had crossed the line. Fast track to this season and at Nottingham Forest, a defender clearly used his hand to control the ball from going into corner kick. There was a camera at the corner, and we all saw that deliberate handball. Juxtaposing both incidents, VAR error at Newcastle had been effectively addressed with a camera at the corner at Nottingham Forest but yet outcome was the same. Arsenal this season at Brighton, Arsenal player deliberately holding a Brighton player in the box during an attacking play missed by the referee but no VAR intervention. At Mancity, an Arsenal player engaging in a violent act but was issued a yellow card instead of a red card. Both actions had no VAR error but officials’ wrong interpretation of the Rules and wrong decision. Typically, most OEMs and other manufacturers usually issue a warning and a recall of their products once that notice significant factory defect or recurring manufacturing errors to their products and such products are withdrawn within weeks, months or sometimes within a year. Before doing this, the OEM go through a process of investigation to determine the root cause, issue a notice to their customers and users and proceed to a remedy phase where repairs and replacements are undertaken. The question now is if VAR (technology) is the problem, who are the OEM of EPL VAR and why have no one asked the OEM to undertake this process of stopping this recurring errors? How come none of the media platforms in the UK ever done any kind of hit piece, editorial or investigative journalism on the recurring errors of the technology? Rather, we have an independent panel that review VAR errors, we have a Skysports PGMOL show where the Head of PGMOL do a review of the VAR errors weekly as well as other controversial officiating decisions, we have another Skysports show where ex-referee do a review of VAR good or bad calls, Talksports have similar radio shows, Ex-Referees have podcasts and Youtube Channels talking about VAR errors and we have media platforms doing annual reports like the one done by BBC, The Athletic and now ESPN doing VAR errors and impact on clubs, title races and relegation battles.

• 
  James Lowe 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_mufc19) reported 15 minutes ago

  @SkySports He’s a idiot Get rid off him

• 
  Drako1909 (@Drako1909) reported 17 minutes ago

  First how the bodyguard treated the other poor #SkySports interviewer that was just trying to get a cool interview, then the ******* towel of Kimi being stolen by Kim because she thinks everything is hers and now this. Please, block every ******* Kardashian for the paddock. #F1

• 
  JasonBarnett (@JasonBa16239507) reported 18 minutes ago

  @SkySports At least these 2 are more down to earth , dont know who some of these celebs think they are ?

• 
  pri⁸¹ (@osc4rpi4stri) reported 18 minutes ago

  zak gng on tv saying "oscar was speeding" "oscar didnt say anything about the broken up tarmac" like does he even keep up with the race or ???? cuz skysports literally showed oscar complaining on radio about the tarmac and oscar's team had told him he wasnt speeding :/

• 
  David Kelleher (@MrDavidKelleher) reported 24 minutes ago

  @SkySports How rude!

• 
  Chanda Mubanga (@chandamuba) reported 26 minutes ago

  @Dan_1927_ @cozierpanda @Andz6_ Martin and Skysports care, the problem isn’t Martin or Kim, the problem is internet culture which broadcasters are trying to tap into, they want “engagement” views, likes, followers etc that’s why they want these moments so bad.

• 
  Joeanne Thomas (@joeanne_thomas) reported 29 minutes ago

  @SkySports So rude!

• 
  Kingjames (@kingjames_13th) reported 30 minutes ago

  @SkySports How is this **** going to protect me from a freak with a semi automatic rifle shooting in all directions