Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: City of London, London, Southwark, Hammersmith, Hackney, Southall, City of Westminster, Richmond, Croydon, Brentford, Kensington, Banstead, Hounslow, Caterham and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
TV | |
| London |
Internet | |
| Southwark |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
How do we cancel our internet subscription ASAP @SkyUK
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam Needless to say I have done that and it did not resolve my issue. I have been on hold now for 45 minutes. Why do you hate your customers?
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Kieran Shew
(@shoeburger) reported
from
Merton, England
Hi @SkyCricket @SkyHelpTeam ! Another major cricket series lost from your service. How much will you be compensating your customers, or should we just cancel all together?
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Emily Davies
(@emilykerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes. NBC universal. Who do I need to speak to? Also how do I cancel my broadband - what’re the terms? I think it just makes sense to switch providers. Thanks
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Preet Chind Champion
(@ChampionSinghC) reported
from
Southall, England
@SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.
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Margaret Partridge
(@MargaretPart) reported
from
Egham, England
@SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.
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alison williams ♐🦄
(@AliCat2329) reported
from
Wandsworth, England
@SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???
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Heather Farmbrough
(@heatherfarmbro) reported
from
Richmond, England
@SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.
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Luke
(@Mister_Luke_K) reported
from
Merton, England
@SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
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Sarah Ball
(@SarahElizBall) reported
from
Chertsey, England
@SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!
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Dean Travers
(@chelsedean70) reported
from
Merton, England
@SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her
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Alysen Miller
(@AlysenMiller) reported
from
Wandsworth, England
@SkyHelpTeam my broadband keeps going down (SW London) and you have contrived to make it literally impossible to speak to a human being on the phone. We are working and homeschooling (or not). How do you propose to resolve this?
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alex forsey
(@placesIlove) reported
from
Hackney, England
@SkyUK signed up with you and got message that my broadband is live and I’m having problems already. Unable to get through to your customer support also. Not impressed so far!!
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Jay Fenton
(@jay_fenton) reported
from
Banstead, England
@SkyUK so fed up of your poor broadband signal! I will be calling up tomorrow to cancel my subscription with you
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Amy Howells
(@AmyHowells5) reported
@SkyHelpTeam Shows theres no problem every time but it doesnt solve the fact that im unable to watch tv due to no network connection. Ive tried calling but get hung up on every time
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The Iceman 🌹
(@the_ice_man_28) reported
@SkySports @Carra23 Why is he on what a **** manager he was he nearly relegated 2 teams in one year ffs
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Michael B
(@tyroneceltic) reported
@ScouseTims @SkyHelpTeam We did same, our sky was brutal so ended up switching to now tv which is a million miles better! Havent had a problem since with internet or tv and better that you can pick and chose packages month by month. considering now tv is owned by sky its mad the difference between them
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Corinne Telford
(@corinne_telford) reported
@SkyHelpTeam I can't phone you just now. Can I contact the customer service team by another method?
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Zackarria21
(@zackarria21) reported
@SkySports The problem is not the second whistle it’s the fact he gave a goal after he blew
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Jordan Short
(@Jordan_Short_) reported
@SkyHelpTeam can someone please explain why on two different new customer quotes there is £3 difference between the cost of exactly the same broadband package?
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Corinne Telford
(@corinne_telford) reported
@SkyHelpTeam OK I understand. Problem is this was originally reported weeks ago. It was resolved and engineers contacted me by text to arrange an internal visit but I didn't receive the messages. This is now urgent so I need it to be actioned before Friday.
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innes_neil
(@innes_neil) reported
@DonaldsonRobbie @SkySports “VAR was right to disallow the goal because the ref blew the whistle again”, yes but why ******** did he blow the second whistle after he allowed them to take it. Clueless. You see he was meant to be 4th official on our game last night but pulled out with “injury” 🙄
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George Richards
(@Tigermayhem) reported
@SkySports End of day the ref messed up badly really badly it was worse than a circus act and I think refs seriously need to come out after games like managers and players and have an interview if they've made bad decisions just admit it ppl would respect them more
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Ademari
(@Ademari79770609) reported
@SkyHelpTeam Thank you for your response & help. But your suggestion hasn't solved this problem as I have been going round in circles for 3 months. Is it possible for this Sky help team to contact another Sky team to resolve this issue? I will be grateful if that can be done. Thank you.