Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 27: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Greenford, Hammersmith, London, Croydon, Southwark, Brentford, Islington, Redhill, Southall, Hounslow, City of Westminster, Hampstead, Wembley and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Internet | |
| Hackney |
Internet | |
| Hackney |
Internet | |
| Hackney |
||
| Greenford |
Internet | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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🗺Nick
(@bluemoonstar) reported
from
Kensington, England
If you're considering @SkyUK - don't bother. Worst customer service.
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Karl
(@drkarl21) reported
from
Islington, England
@Andy_B1997 @mrpcoIIins @SkyCricket @SkySports Without the 🐐 we were rubbish. Two poor ashes teams tbh. Bowlers even, just smith made the difference.
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam could you please contact me regarding a visit and your disgusting and rude customer service agent that I spoke to this morn
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Dan
(@DanStratford84) reported
from
Wandsworth, England
@emotionalprawn @SkyHelpTeam @virginmedia We use virgin and have no issues at all
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James Freund
(@jayfreund) reported
from
London, England
@SkyHelpTeam not happy this morn , awaiting a visit to fix a sky q box, between 8-12.30 , had to ring customer services to be informed it will be between 12.30 and 2.30. My partner was supposed to be in work at 1!!!!!
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Consigliere
(@aminahpriancak) reported
from
City of London, England
@SkyUK worst WiFi outchea
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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🗺Nick
(@bluemoonstar) reported
from
Hillingdon, England
@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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sarah guerra
(@equalitywarrior) reported
from
Wandsworth, England
@SkyHelpTeam Everyday we turn it on and it says no signal so we have to turn it off and on again to get it to work
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@Pau1us_) reported
@SkySports “Double headers with the men’s game” wht you mean is leech as much money and fans as we can because we aren’t good enough to do it on our. Women’s football is awful to watch that’s why nobody turns up at your games.
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saxon71
(@stuafc71) reported
@SkySports @GNev2 Can you please give @Arsenal credit like Man City got Rather than say how bad Leeds are doing
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Stephen Uttley
(@uttley_stephen) reported
@SkyHelpTeam The call back from Sky was arranged with Sky last night. @OpenreachHelp were meant to let Sky know what they were doing to restore our phone/broadband after 6 arranged visits (4 no shows), 4 previous reviews. Many hours of calls to Sky are clearly not working.
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EJG
(@elliottgilmore) reported
Wow. @BlackYellow are simply awful at the back. #laughable against the team languishing around the bottom of the league. @SkySports
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gamblingdiary
(@gamblingdiary2) reported
@SkySportsPL @SkySports Typical xhaka, ***** horrible player
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Stephen Uttley
(@uttley_stephen) reported
@SkyHelpTeam I shall call them, but could you please let me know why communications companies are so poor at communication - Sky puts the onus on customers to contact them, those answering the phone cannot call out and are limited in who they can contact internally. @OpenreachHelp
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Forbes Mcallister
(@cpn78) reported
Can @SkySports mute that stupid woolwich sing
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Hannah Jones
(@hannahruthx) reported
@SkyHelpTeam my ring doorbell is offline, my security cameras etc. I can’t get someone out to help as it just says nothing is wrong!
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Elvino
(@Elvino007) reported
@SkySports You a idiot thinking that a 2 hour difference between Europe and the furthest point South Africa is further that South America, I'm inches away from swearing at you but I won't drag myself to your level as I'm black/mixed raced you idiot!
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Old Man
(@OldMan1886) reported
@GNev2 what's your problem with xhaka yes it was a poor challenge but FFS you seem to have a downer on xhaka with every word you utter and every arsenal game you commentate on. @SkySportsPL @SkySports is that what you really want bias commentary ?