Sky Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Northolt, London, Caterham, Wembley, Uxbridge, Southwark, Brentford, City of London, Wandsworth, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, and Hayes.

City	Problem Type	Report Time
Northolt	Internet	2 hours ago
London	Internet	10 hours ago
Caterham	Total Blackout	12 hours ago
Wembley	Internet	12 hours ago
Uxbridge	Internet	13 hours ago
Southwark	Phone	13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Roger Bearpark (@RogerBearpark) reported 2 minutes ago from Hillingdon, England

  @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

• 
  Will Hide (@Willhide) reported 5 minutes ago from Camden Town, England

  Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

• 
  Lena (@loveitcountry2) reported 6 minutes ago from Hounslow, England

  @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

• 
  Lena (@loveitcountry2) reported 6 minutes ago from Hounslow, England

  @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

• 
  T (@Miaopow) reported 8 minutes ago from Richmond, England

  Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

• 
  James Morris (@JamesMorris77) reported 9 minutes ago from Hammersmith, England

  @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

• 
  Paul Brown (@Browniethered) reported 18 minutes ago from Hounslow, England

  @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

• 
  BIG zakmp4 (@zakmp4) reported 19 minutes ago from Hammersmith, England

  I can’t even fathom into words my hatred for your internet service @SkyUK

• 
  Lauren Greene (@laurengreene2) reported 23 minutes ago from Merton, England

  @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

• 
  Gareth Thompson (@gareth78t) reported 25 minutes ago from Hillingdon, England

  @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

• 
  Benjamin Owens (@OwensBenjamin) reported 27 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

• 
  Sheree (@Sheree_Kirby) reported 33 minutes ago from London, England

  @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

• 
  Paul (@Pauljar58453395) reported 40 minutes ago from Hounslow, England

  VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

• 
  Alice (@Aliceliveing_) reported 43 minutes ago from Hammersmith, England

  Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

• 
  Terri (@Rex_Comms) reported 48 minutes ago from London, England

  @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

• 
  Jack Rowley (@JackJrowley83) reported 52 minutes ago from Paddington, England

  @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

• 
  Daisy McAndrew (@daisymcandrew) reported 53 minutes ago from Brentford, England

  @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

• 
  Neil Edwards CQ (@nlpedwards) reported 56 minutes ago from Richmond, England

  @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

• 
  Terri (@Rex_Comms) reported 59 minutes ago from London, England

  Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

• 
  Edward Baran (@edward_baran) reported 60 minutes ago from Kensington, England

  @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Dalby (@DarrenDalby) reported 8 minutes ago

  @SkyHelpTeam Hello, I'm having problems with the zero button on my SkyHD remote. It doesn't work. This is the third remote with this problem in the last few years, I'm loathed to buy a fourth, is there any solution you can think of?

• 
  Kieran Woodward #63 (@f1woody) reported 8 minutes ago

  @SkyHelpTeam @Perry_Hayward Thank you. I'm due for a review call on Tuesday so if I've not received a viewing card by then I will raise the issue with her. 👍

• 
  Gareth (@Quincy_Md) reported 8 minutes ago

  @SkyHelpTeam Hello, I've done a line test and it says there are no issues. There were workers laying new cables this morning (I don't know where they were from, we weren't told anything) and after they left we no longer have a dial tone on the phone or any internet access

• 
  Alf Bibby (@alfbibby) reported 8 minutes ago

  @SkySports I Find it boringly slow

• 
  Red Lab (@DJRedlabUK) reported 13 minutes ago

  Is this #sammatterface on commentary duties for the @ITV coverage of today's #CommunityShield ? Absolute garbage. Just tried to do a "and its... next" like SkySports do, but was flat as a pancake. So many more commentators better... Peter Drury miles ahead of them all.

• 
  New SP Adventurer (@new_sp_gamer) reported 13 minutes ago

  @SkyHelpTeam really need to fix the delay that Sky Glass has. especially on UHD 😡 watching F1 and im 30secs+ behind the standard version

• 
  Neil (@priceboyneil) reported 14 minutes ago

  @SkyHelpTeam 26hrs, no internet in Swanley. No info from Sky and closed down as soon as I called in with no news. How long? I used a gig of data yesterday (now need to pay for more)and need to do work from home. Help Sky?

• 
  Rachel (@rachieblenn) reported 14 minutes ago

  @SkyHelpTeam @SkyUK after a week with no broadband or phone your engineer turns up, takes one look at the lights on the router and tells me that it’s an open reach problem and needs to be fixed by them. Your tech team could have worked this out remotely a week ago.

• 
  Ian Ashworth (@iashy) reported 15 minutes ago from Leyland, England

  @SkySports can you get this idiot woman off .I swear i have paid for 20 years and will cancel my subs.She just said Liverpool tearing Ciry apart after a pass and attempt.

• 
  DJ🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇨🇦🏁 (@Godsarentreal64) reported 19 minutes ago

  @NOW this is 🐂💩 I pay for my Skysports subscription for 2 things, F1 and Indycar and can’t see the Indycar even though it’s live on sky. 🤬🤬🤬🤬🤬 🐂💩 service