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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 8, 1:01 PM GMT+1.
  • 67% Internet (67%)
  • 19% Wi-fi (19%)
  • 7% Total Blackout (7%)
  • 7% TV (7%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 8: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Brentford, Wandsworth, Croydon, Hounslow, Banstead, Leatherhead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, and Addlestone.

CityProblem TypeReport Time
Hammersmith Internet 6 hours ago
Hammersmith Internet 15 hours ago
Southall Total Blackout 16 hours ago
Brentford Internet 18 hours ago
Wandsworth TV 22 hours ago
Hammersmith Internet 1 day ago

Nearby cities with recent reports

Hammersmith

13 recent signals

6 hours ago
Croydon

4 recent signals

1 day ago
Hounslow

2 recent signals

4 days ago
Southall

1 recent signals

16 hours ago
Brentford

1 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • daodonovan
    dan. 👽 (@daodonovan) reported

    Terrible start with @SkyUK broadband. Our BT internet ends tomorrow after switching and still haven’t received our box from you to begin our internet. Both work from home. Even though we tried to move the start date was told it was “guaranteed” to arrive in time…

  • waytogo081315
    waytogo# (@waytogo081315) reported

    @F1Media @SkyGroup @SkySports More bad news for the UK F1 fans.....I would like to choose not to be told which channel I have to watch sports on....sky and the BBC should not be allowed to control the UK TV

  • BardenShaun
    Shaun Barden (@BardenShaun) reported

    What a surprise #skysports down playing man city dropping points, if that was arsenal they would be getting hammered

  • KarimAbdulJawad
    Karim Abdul Jawad (@KarimAbdulJawad) reported

    @F1Media @SkyGroup @SkySports Terrible. We need F1TV to save us from these extortionist capitalists.

  • Amagalan_B1
    ☢️Char B1 bis (@Amagalan_B1) reported

    @F1Media @SkyGroup @SkySports You choose the worst

  • Stuartjohnhayw1
    Stuart john hayward (@Stuartjohnhayw1) reported

    @SkySports once again you are shouting about F1. Please can I have a discount? I never watch this rubbish never have. Never will!

  • Poplins999
    Dan (@Poplins999) reported

    @Chels_HQ @SkySports literally the least of our issues but yeah i guess

  • MarcoTrava3
    Marco Travaglini (@MarcoTrava3) reported

    @justcfc @SkyKaveh @SkySports The right manager is never going there now. The project is Fugazi.

  • NonleagueRdup
    The Reposs Non League Round Up Show (@NonleagueRdup) reported

    @SkyHelpTeam why has sky customer service got so bad a platinum customer and the service is appalling why does it take 3’phones calls and over an hour on the phone to sort a situation

  • SlydonL
    Slydon Lungu (@SlydonL) reported

    @GoonerGirl1969 @UNDERCOVER_JM @SkySports Can’t wait for them to film him but it will never happen