Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Surbiton, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 23, 9:45 PM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- Total Blackout (8%)
- TV (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 23: Problems at Sky
Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Leatherhead, Southall, Brentford, Croydon, Wandsworth, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, Addlestone, and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow
|
Internet | 24 minutes ago |
|
Hammersmith
|
Internet | 2 hours ago |
|
Hounslow
|
Internet | 2 hours ago |
|
Leatherhead
|
Wi-fi | 4 hours ago |
|
Hammersmith
|
Wi-fi | 24 hours ago |
|
Southall
|
Total Blackout | 24 hours ago |
Nearby cities with recent reports
10 recent signals
4 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandYour automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, EnglandThat @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Louise S (@LJS111) reported from Lambeth, England*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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🏴🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, EnglandAnyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
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Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England@SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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YazTNK⚽ (@YazTNK) reported@DeadlineDayLive @SkySports Worst news for Liverpool fans Best news for other fans
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Lee Manton (Λη Μαντον) (@mantonl) reported@tina0402x @SkyUK VirginMedia are good when you’re a new customer, I’ve been with them since they took over NTL but once your contract is up, that’s when it turns into a nightmare. They don’t give a toss about existing customers. Every renewal is a fight & their offshore teams are useless.
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Anclough12@gmail.com (@anclough12) reported@HawkNooky00 @SkySports Horrendous pundit, how she is employed by sky and talk sport i ll never know ……,,,,, Oh yes
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Jammie Restore (@jammierooroo) reported@JAU_4 @SkyUK Thank you, I know she’s in the cooling off period, but they’d be cancelling it either way. Surely if a customer is crying on the call then the salesperson is under obligation to bring the call to a swift end. I’m furious that she’s been treated like this.
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42 Jack 🐱 🏴 😍 (@project4220) reported@jammierooroo @ItsJustaRide @SkyUK Distance selling , 14 day cooling off , just cancel it
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Minuto Invisible (@MinutoInvisible) reported@eurofootcom @SkySports This is what happens when miracles replace structure. Leicester lived the dream — then paid the price of bad planning, poor resets, and nostalgia. Success means nothing if the model dies after it. Fairytale over… warning for everyone else? Follow @MinutoInvisible for more.
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《Chelsea.》💙 (@chelseazaum) reported@LDNFootbalI @SkySports Hopefully no horrible accident happens in this meeting and noone is left seriously hurt!!!
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5DPigeon ❤️ Restore Britain 🇬🇧 (@5DPigeon) reported@jammierooroo @SkyUK no one wants to watch their goyslop especially @SkyNews which is mega crap, IDK how they sleep at night when 55% of their program is DA DA DA DA NANA NA DAAAAAA. pathetic. Scamming is only way they can stay alive innit
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Kinyua Baja (@Bajaprafa89) reported@LDNFootbalI @SkySports Was awful while it lasted. Get in JT!
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Jammie Restore (@jammierooroo) reported@CindyTh3Dog @SkyUK This happened to my Aunt when my Uncle died, they asked for the pin on the account and she said she didn’t have it, so she couldn’t change or cancel the account. I ended up writing to the CEO (at a time I had the word ‘media’ in my work email address) and said that funnily enough, passing on the virgin pin wasn’t top of his bucket list when he was given weeks to live! Took the CEO intervening to finally get it sorted out, bloody ludicrous!