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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/07/2025 09:20

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Wandsworth, Hackney, London, City of London, Chertsey, Southwark, Islington, Greater London, Camden Town, Hammersmith, City of Westminster, Croydon, Hounslow, Greenford and Woking.

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City Problem Type Report Time
United KingdomWandsworth Total Blackout
United KingdomHackney Wi-fi
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomHackney Internet
United KingdomCity of London TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • Tullocarm Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _MrKen Ken N (@_MrKen) reported

    @SkyHelpTeam Yes I've tried both using the Sky Q voice remote and going through the apps option. Both give me the same result. Would it be the obsolete account on my login which I can't seem to get rid of? If so, is there another way to sign up?

  • _Gunner_bhoy_ Kev Oliver (@_Gunner_bhoy_) reported

    Don Goodman should only do commentary on Wolves tv. All negative about Arsenal every challenge a foul very poor #SkySports

  • ShowbizKatieMEN Katie Fitzpatrick 🐝 (@ShowbizKatieMEN) reported

    Hi @SkyHelpTeam please can you help. Broadband down and can’t get help online. Please can you contact us to help ASAP. We’re key workers

  • stefanmenelaou Stefan Menelaou (@stefanmenelaou) reported

    @SkySportsPL @SkySports We really are miserably bad! Mid table at best!

  • marcowilmots marco wilmots (@marcowilmots) reported

    WITH Manure's gay win, it was inevitable Arsenal lose. How come this team fights HArd BUT loses. All manure utd have to do is fart like smelly ******* and you can bet skysports/fa/pl will eat **** from ****.?? #fraud

  • Samzy336 SK 🔰☔️ (@Samzy336) reported

    @SkySportsPL @SkySports Imagine being that ****

  • keavaoloan Keava (@keavaoloan) reported

    @SkyHelpTeam It’s still not there, help me!!!!!

  • Ginnygreg 07986297257 (@Ginnygreg) reported

    @SkyHelpTeam The biggest problem is our broadband has been running really slowly for several days. I cannot check our speed on Sky login as you are told to do as it says I don’t have a broadband account! I cannot manage my account on line as there are 2 accounts in my name. One is obsolete

  • andyrawnsley andy (@andyrawnsley) reported

    @SkyHelpTeam Ye being there done that rang up also they did a quick fix over the phone but wouldn’t send a engineer out to sort the problem properly and still have poor connection all day every day

  • neilburnett12 Neil Burnett (@neilburnett12) reported

    @SkyHelpTeam The issue was escalated to the viewing card team Friday evening and there’s been no change over the weekend.