Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/07/2026 05:15

January 07: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, City of London, Croydon, Hounslow, Southwark, Northolt, City of Westminster, Addlestone, Islington, Wandsworth, Sunbury-on-Thames, Paddington and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomHammersmith Internet
United KingdomHackney Wi-fi
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • scm63 Simon Markham (@scm63) reported from Camden Town, England

    @PGACricket @SkyUK Nope not a sausage so it’s soon to be a former Sky customer after 20+ years, their choice.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam I'm on 403 it's not working

  • mweeink Matthijs Weeink (@mweeink) reported from Wandsworth, England

    @SkyHelpTeam there is some wind outside but constant loss of signal. Absolutely annoying. Recorded F1 qualifying but completely disrupted. Great!

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

  • BillyWhufcCoyi2 Billy⚒⚒ (@BillyWhufcCoyi2) reported from Hillingdon, England

    Here we go Monday night @SkySports Liverpool fc football night 😴😴😴😴😴 boring as ****

  • FTF19 Freddie the Frog (@FTF19) reported from Lambeth, England

    @stiggyt19 @simonw2811 @MarvinNMorgan @trevor8sinclair @SkySports @BBCSport @talkSPORT @SkySportsNews 💤💤💤💤 always the victim, it’s never your fault..

  • JustineBalmer Justine Balmer (@JustineBalmer) reported from Guildford, England

    At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

  • mustafayadigg bam (@mustafayadigg) reported from Croydon, England

    I have never seen those 2 black presenters before. this was tactical by @SkySports

  • deanspread Deano (@deanspread) reported from Kensington, England

    @SkySports wow Liverpool fans cheer Brighton goal. Switch to city goal and full minute later the goal goes in. Terrible

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia @virginmedia Wow you can’t even keep on top of your communications - if you bothered to look you would of read the ongoing saga about a cancelled install following a move date and broken cable @SkyUK 1 @virginmedia 0 !!! 5 times cheaper to keep a customer than create a new one

  • alspicer Nomnomnom de guerre (@alspicer) reported from London, England

    @StopFundingHate @coopuk @CarlsbergUK @Homebase_uk @LauraAshleyUK @TNLUK @SkyUK @Argos_Online @verynetwork @Morrisons @LidlGB @skiptonbs Don't buy the Mail. Certainly don't support any company that advertises there. Shame on you.

  • DrunkRes Mark (@DrunkRes) reported from Islington, England

    @SkyHelpTeam any chance of your mailing list ever understanding that I don’t have kids, will never have kids, and therefore never need emails about the kids app, kids features on Sky q or kids tv. I don’t even subscribe to the kids channels so you do know this.

  • MatthewCaputo_ Matthew Caputo (@MatthewCaputo_) reported from London, England

    @EvanJames @SkyUK Legit!!! The line in SE London is just diabolical.. Why are we paying so much for such a terrible service!! And I’ve just upgraded to Sky Q and faster broadband... 💩

  • keval_91 Keval P (@keval_91) reported from Brentford, England

    14th July is the day I say bye bye to @SkyUK! No way I’m being spending Shitloads of money on a service that’s doesn’t reward loyalty! 🖕🏽( leaving after the cricket World Cup final)

  • cfc_jb Jenny Brown (@cfc_jb) reported from Kensington, England

    @DewsTips @SkyHelpTeam That means they must be having a problem at their end. This oddly makes me feel better. 😊

  • drkarl21 Karl (@drkarl21) reported from Islington, England

    @SkySportsPL @SkySports ok you can now take the commentators mouths off of Klopps ****, you biased bunch of nonces. Fk me never heard such one sided commentary. Bent ref helped get the FA their wish.

  • cfc_jb Jenny Brown (@cfc_jb) reported from Richmond, England

    @SkyHelpTeam morning! I’m having an issue with SkyGo today. No content - live or box sets will play. Giving me an error ‘cannot be viewed in this country’.. but I haven’t been abroad or changed any settings

  • debsknig Debbie Knight 🏏🏉 (@debsknig) reported from Lambeth, England

    @SkyUK I have a £55 charge on my phone bill for trying to sort my service out. That’s disgusting! No way to treat a long term customer #ripoff

  • bburey Bill Burey (@bburey) reported from Croydon, England

    @virginmedia Switched to @SkyUK @virginmedia no help - not a great way to keep customers

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @p_pelling @SkyHelpTeam Thanks mate, it's still not working after reboot Maybe it's a sign😂😂😂

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheSquareTiger TheSquareTigerYT (@TheSquareTiger) reported

    @SkyHelpTeam I believe the internet has been down since 2 hours ago well now 3 or 4 hours ago and still had no internet, when will this be fixed and back up?

  • TheSquareTiger TheSquareTigerYT (@TheSquareTiger) reported

    @SkyHelpTeam Will you let me know in pm once it’s fixed? Since it’s frustrating just waiting for an issue to be fixed

  • jeff_voyager Voyager_jeff (@jeff_voyager) reported

    @SteWoodside48 @SkySports Wonder if that flare incident will just GO AWAY now that he is at Spurs?

  • janetcourt28 janet court (@janetcourt28) reported

    @SkyHelpTeam what's going on with the broadband today? It's up and down like a yo-yo

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @SkyHelpTeam Thankyou. When can we expect the service we pay for to be restored? Are there engineers on site? Are you in contact with them? My sky app and service status link just show the blue spinning circle of doom. Sigh!

  • eblackk7 Emma Black (@eblackk7) reported

    @SkyUK I want to cancel my Sky TV subscription. Please call me as your website makes it very difficult to cancel. Thanks

  • Richedwards1982 Richard Edwards (@Richedwards1982) reported

    @Will_Little9 @SkyUK @SkyHelpTeam Looks like I might have to!! Shocking service!!

  • Nelmanie Melanie \thompson (@Nelmanie) reported

    @SkyHelpTeam Have got a code, mobile device asks to sign in tried sign in with partner only apple TV comes up?

  • Beth_Laing83 Bethany Laing (@Beth_Laing83) reported

    @SkyHelpTeam Really feel you should be informing your paying customers what is going on. If we have a loss of service we deserve to be informed. And I hope we will be compensated. 5 of us are at home - we shouldn’t be using our mobile data. We should all be connected to the WiFi we pay for.

  • lynnedixon14 lynne dixon (@lynnedixon14) reported

    @SkyHelpTeam @bethanyusher Apologies are all very well, but how soon does compensation for not receiving the service we pay for kick in?