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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/06/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Chertsey, Southwark, Wandsworth, Islington, Greater London, Camden Town, Hammersmith, Hackney, City of Westminster, City of London, Croydon, Hounslow, Greenford and Woking.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomChertsey Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?

  • scubashotz Mark Jones 🇪🇺 #rejoinEU (@scubashotz) reported from Lambeth, England

    @SkyUK my phone and broadband are not working. I can’t get through to a human on the phone and your site keeps telling me there is a problem. Why can’t I actually speak to someone?

  • MachoAman Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • L_EToffee L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam have direct messaged if you can help ASAP

  • kirikostas Kiri & kostas (@kirikostas) reported from Wandsworth, England

    @SkyUK I am not paying £70 so I can speak to an automated call system and sending me a txt to go on line to resolve any issues when the issue I have is my broadband connection a bit ridiculous is in it

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    Just having the worst kind of Kafkaesque nightmare with @SkyHelpTeam - hours and hours and hours wasted trying to upgrade broadband and no further forward

  • missTmoon66 Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • yoface43 Paul Harris (@yoface43) reported from Paddington, England

    @SkySports & @SkySportsNFL Can you turn the f***ing advert volume settings down. I’m trying to have a snooze. If I can sleep through @michaelirvin88 and not your commercials...you know you’re too loud!!

  • stuartbailey276 Stuart Bailey (@stuartbailey276) reported from London, England

    @SkySports Has never deserved an England cap. Far too many mistakes and championship at best.

  • booboobear_ Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam It’s broken again 😞

  • Charlie628 Charlie M (@Charlie628) reported from Paddington, England

    @SkyUK Having trouble with broadband but can’t get through on the phone - keep getting sent a link but no way to speak to anyone online. Is there a direct number I can call? Openreach say I need a new router.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Are there problems in the SW2 area today? Terrible internet access.

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Camden Town, England

    @acailler @SkyHelpTeam My understanding is the benefit to them isn’t financial. Their benefit is protecting their investment which I’ve no trouble with. This still damages it to an extent as we’re seeing with you cancelling your sky subscription. They’ve been backed into a corner. Clubs are to blame.

  • colintaylor1986 Colin 'Tails' Taylor (@colintaylor1986) reported from Hackney, England

    Why is @SkyUK broadband so bad at the moment? No connection to the internet and can’t link anything with the router. @SkyHelpTeam #skybroadband #FirstWorldProblems

  • _fraser_s fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • ingoiolo81 Citizen of nowhere (@ingoiolo81) reported from Merton, England

    I started watching #Cobra. Ok, solar flairs and ******* Home Secretary are credible, but a competent moderately sympathetic Tory PM? Come on @SkyUK, that’s ridiculous

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • CluanThe The Hound Of Cluan (@CluanThe) reported

    @k_machinegun @andrewwilson9y1 @SkyUK Wrong Sky q systems are owned by SKY, if they break down SKY is required to fix it not the customer, unless the customer breaks it.

  • _paulwoodward Paul Woodward (@_paulwoodward) reported

    @DanHubbard I had a major issue with my @SkyUK broadband, the issue being it’s slow, cuts out and WiFi won’t reach around my small home, when previously BT was fine. 2hrs on the phone they suggested I pay more money to upgrade so they can help or deal with it 😡

  • mark5701 Mark Edward Jones (@mark5701) reported

    @SkyHelpTeam my sky broadband keeps dropping off and on. Is there a problem in the Telford area?

  • groupsych Chris Rose (@groupsych) reported

    @SkyHelpTeam 2months now of failing broadband, different person everytime I call, same old questions,3 different engineers, nobody follows up, speeds measured late at night when they are 3x faster than daytime. HELP. @MoneyTelegraph

  • MarklewA Alex (@MarklewA) reported

    So #SkyGlass sounds like a great idea but unfortunately my @SkyHelpTeam broadband is so poor that relying solely on streaming would be a recipe for disaster.

  • Fantanafest73 SteveB (@Fantanafest73) reported

    @SkyUK So I presume there's no more recordings, just a playlist or history of viewings? So if I have to cancel Sky Q to get Glass how much will I have to pay to replace my 2 Sky Q mini boxes with pucks?

  • JakeDRoss Jake Ross 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@JakeDRoss) reported

    @SkyHelpTeam I’m after some help with some internet in my house! Can a technician come out!?

  • DBauer191 Olivier Pujol (@DBauer191) reported

    @davey_lad @SkyUK Me. Can't get sky due to trees blocking signal.

  • dan_dare_quest Dan_Dare_Life (@dan_dare_quest) reported

    @SkyUK How does it receive the signal?

  • Jasondean71 Jason Dean (@Jasondean71) reported

    @SkyHelpTeam No sorry. The fibre infrastructure in my postcode is so bad it couldn’t be resolved so I switched to virgin