Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 11/23/2025 16:30

November 23: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hounslow, London, Kensington, Hammersmith, Sutton, Hackney, Southwark, City of Westminster, Paddington, Wembley, Weybridge, Southall, Croydon, Purley and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomKensington TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Aliceliveing_ Alice (@Aliceliveing_) reported from Hammersmith, England

    Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • RogerBearpark Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • Willhide Will Hide (@Willhide) reported from Camden Town, England

    Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • mygeeman Laolu Olaoye (@mygeeman) reported from Islington, England

    @SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK

  • edward_baran Edward Baran (@edward_baran) reported from Kensington, England

    @daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam

  • spacemanbin Robin Lewis (@spacemanbin) reported from Redhill, England

    @SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • AdamXTroy ADAM TROY (@AdamXTroy) reported from Islington, England

    Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!

  • JamesMorris77 James Morris (@JamesMorris77) reported from Hammersmith, England

    @SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog

  • OwensBenjamin Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England

    @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Joan0fArcc JoanOfArcc (@Joan0fArcc) reported

    @naavent @SkyHelpTeam Did u get this problem sorted? I’m having the same issue x

  • stephen56428845 stephen coleman (@stephen56428845) reported

    @SkySports bag of ****

  • oddcog_ JoJo (@oddcog_) reported

    @SkyHelpTeam Hi, trying to log in on the Sky Go app on my new Apple TV. I’ve solved the issue but this might be helpful to others — a security question needed to be added to my account, logging out of Sky Go on iPhone and then back in again prompted me to add the security question /1

  • shawtty64 Me (@shawtty64) reported

    @SkyHelpTeam I'm a new customer. Been waiting on phone to customer services for someone to answer 48 mins now really poor service...thinking of cancelling contract already

  • Paulmor28298853 Paul morrison (@Paulmor28298853) reported

    @SkyUK It doesnt work properly it buffers all the time freezes ,the voices dont sync with the pictures and you cant record its rubbish im stuck with a tv for 4 years now at 26 poubd a month how bad is that thankyou sky for selling me your next biggest thing that doesnt actuaĺly work

  • JoeBMahon Joe Mahon (@JoeBMahon) reported

    @SkyHelpTeam So I assume my bill will be discounted then? Given that we aren't getting the service we're paying for? Sky is a Multi National, Billion £ company. How is it taking this long to fix? Or are we just expected to just sit around a wait? Was told this morning it could be over a week!

  • ClairChanner Clair Channer (@ClairChanner) reported

    @SkyHelpTeam are sky even doing anything about the download failure issue? All I can c is people advising it’s broke and no response. Get your act together 😡😡

  • ShaunDobbs1 Shaun Dobbs ⚒ (@ShaunDobbs1) reported

    @SkyHelpTeam Why is my sky not downloading catch up tv it say's download failed please help it's been like that since yesterday.

  • davywallace15 Davy Wallace (@davywallace15) reported

    The hypocrisy World Cup goes to @SkySports for questioning migrants on being genuine or not or fishing for human rights issues while being …in Qatar …for the World Cup 👏

  • mrpeach1985 Craig Peachey (@mrpeach1985) reported

    @SkyHelpTeam @Sam_Mallory looks like quite a widespread issue, mate! Not timescale on when it’ll be fixed either! Just renewed my contract for another 18 months yesterday, too! 😑😑😑