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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 26, 3:15 PM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 27: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Hounslow, Croydon, Byfleet, Addlestone, Brentford, Wandsworth, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 1 day ago
Southall Internet 1 day ago
Hounslow Wi-fi 1 day ago
Hammersmith Total Blackout 2 days ago
Southall Internet 2 days ago
Hammersmith Internet 3 days ago

Nearby cities with recent reports

Croydon

7 recent signals

3 days ago
Hammersmith

5 recent signals

1 day ago
Hounslow

4 recent signals

1 day ago
Southall

3 recent signals

1 day ago
Brentford

2 recent signals

7 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • harry15668560
    Harry Jacob (@harry15668560) reported

    @SkySports No **** it’s basically a vehicle with legs for wheels

  • lostsoulofsport
    Andy (@lostsoulofsport) reported

    @SkySports I'm just seeing a Robotic Forest Gump here. Is there a point in running fast if you can't turn or slow down?

  • kbscott4
    kbscott (@kbscott4) reported

    @shortswereshort @TeleFootball @SkySports The problem with this is it presupposes there are a vast array of credible & amusing pundits ready to replace them. As we're about to find out with the arrival of Ashley Young et al, there aren't. There's a reason the same few are used again & again.

  • gton64
    Syd Boggle🇮🇱🇮🇱🇮🇱 (@gton64) reported

    WTF? So far three women and one male. Is this a joke? #nfolee @SkySports

  • artblockmusic
    Art Block (@artblockmusic) reported

    @stephen_elsley @AndyMurton1 My skysports + is down. So annoying!

  • utdjjjj
    j (@utdjjjj) reported

    i can’t believe this was a real headline my God. did this while comfortably making team of the year in one of the worst utd teams ever. @SkySports you will suffer for your crimes one day

  • SabirJuma
    Dr.sj (@SabirJuma) reported

    @ChUkWuEbUkA2x @eurofootcom @SkySports So in other words ,, Manchester united is very fake with worst Coaches if they didn't know what to do.

  • DavidPerezUK
    David Perez (@DavidPerezUK) reported

    @steevi1da @SkySports An illegal stream is better quality. Ridiculous service from Sky Q

  • davyrug
    20* 6* (@davyrug) reported

    @SkySportsPL Why do skysports put the highest fees down that include add ons that did not even get paid. Nunez and Wirtz

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Yet again @SkyTV @SkyUK fail to meet their own deadlines, fail to communicate & offer substandard & inefficient customer service via their outsourced call centre. A shocking company to deal with on various levels. #skyuk #customerservice