Sky Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 24: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Guildford, Islington, Hammersmith, Southwark, Hampstead, Reigate, Camden Town, Redhill, Tower Hamlets, Dorking, Croydon, Hackney, Ealing and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Shahbaz Khan
(@skhan78) reported
@DeadlineDayLive @SkySports This guy is so bad I’ve been saying it for 2 years now.. he’s so average it’s unbelievable
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𝕷𝖎𝖟𝖟𝖎𝖊 🌷
(@lizzyxetc) reported
@SkyHelpTeam Absolute joke. I DMd you for you to just tell me that "we can't do anything here to help". Absolute daylight robbery. Charging £90 for a service that isn't even connected to us anymore. Pathetic company.
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Engineer ISASKI
(@Isabelloisa1) reported
@DeadlineDayLive @SkySports He’s mad 😠 He may never get any team at all
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Nayan
(@nayan4536) reported
@SkySports One without horner is a bad one
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💫 AFC Mag 💫
(@theAFCmag) reported
@DeadlineDayLive @SkySports Lol isn't this terrible for Man Utd? They desperately need European football next season, and they're about to sell one of their best assets to a club that will be in direct competition for European qualification. As of right now, the future isn't looking so good for them.
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ANDREW STOKES
(@andrewstokes1) reported
@SkyHelpTeam is there an issue with your sky email service at present I don’t seem to be getting or being able to send emails
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𝕷𝖎𝖟𝖟𝖎𝖊 🌷
(@lizzyxetc) reported
@SkyHelpTeam I called and somebody who actually had good customer service helped me out cancelling immediately. You should look into your live chat support as I've been unable to cancel from 30th May through this. I shouldn't have to call you to get an easy resolution.
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Andrew
(@andyteach77) reported
@SkyHelpTeam Good morning. I still can’t activate my replacement SIM card. It will only let me activate my new Sim if I give the pac from my old provider, but I am not new to Sky mobile. I now can’t use either Sim to can’t call Sky for help.
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Daniel
(@d_riley93) reported
@SkyHelpTeam after all the issues he hone providers were having yesterday with total blackouts and other reported issues. I am having issues with iMessages not getting delivered. Everything else seems to be working fine. Which is a surprise.
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Dr Katy Knight
(@KatyJones80) reported
@SkyHelpTeam hello, can you please tell me the easiest way to cancel a sim (out of contract) don’t want a pac or stac code as not moving to new provider, just don’t want the sim in my tablet anymore! Thanks :-)