Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, Southwark, Uxbridge, Hackney, Wandsworth, Kensington, Tower Hamlets, Hammersmith, Wembley, Croydon, Redhill, Hounslow, Dorking and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
@SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!
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colin lewis
(@ligarius) reported
from
Richmond, England
@CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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TOM44S #TeamLH
(@tompetraus) reported
from
London, England
@SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron
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Victoria Cuthill RN
(@VickyChas3) reported
from
Esher, England
@virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!
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Ecko man
(@Ecko1957) reported
from
Ealing, England
I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
@SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Bill the Butcher
(@IbroxMole) reported
from
City of London, England
@SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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WWG1 WGA[[[🇬🇧]]]🇺🇸
(@BornBredAFC) reported
from
Islington, England
@KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!
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Jess
(@MrsScreech) reported
from
Camberwell, England
@OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.
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Grand Theft Spalding
(@iamspalding) reported
from
City of London, England
@AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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linda holmes
(@pussinpjs1) reported
from
London, England
@SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection
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Jess
(@MrsScreech) reported
from
Hillingdon, England
@SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡
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Rachel Marshall
(@titanicsno1fan) reported
from
Spelthorne District, England
Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Debra
(@Debra_133) reported
@bt_uk @SkyUK Unbelievably bad experience with Sky this morning and error with BT. BT engineer visited and has accidentally cut us off. No number to call them. And Sky our main provider says unable to escalate have to wait until Saturday for routine visit. Well I work from home!
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Craig Parry
(@Craig_J_Parry) reported
@SkyHelpTeam @SkyUK really frustrating that after 6 months and numerous phone calls sky hasn’t sorted out our broadband issue #disappointed
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PJ
(@pjoturtle) reported
Hi @SkyUk I have removed ultra HD from my package and you now tell via email me that I have been downgraded to the Netflix standard plan. Confusing since I pay Netflix directly and have done so for years. My Netflix has nothing to do with my Sky service?
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Janice 🌊🌊🌊 🇺🇦🌻
(@en1gmaw4) reported
@SkyHelpTeam Thats the number i used so again, thanks but no thanks. All I wanted was to remove hd from my package. I will not be phoning again except to cancel
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IngersTV
(@ingers831) reported
@virginmedia are a shambles! Promised us a refund instead gone against my wishes and added it to the next bill! So glad to be with @SkyUK from today, @financialombuds can you help please?? 🤔
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Flora Arbuckle
(@thonrebelbitch) reported
from
Longriggend, Scotland
@SkyHelpTeam no one is contacting me and my land line is still down!! After 1 week an engineer is booked and NOTHING!!
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peache
(@Peachey_peache) reported
@SkyHelpTeam No, you didn’t. You gave me instructions on how to go in circles online. Giving me a simple number or email on here would help, but you don’t. It’s ok, I’ve sent a cancellation email to any emails I can find, also I sent one on here which is dated so don’t try and get out of it.
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DK88
(@DK8801016469) reported
@SkySports Can you please investigate which explorers in the world are male v female. Please then write it down and wedge it up you arse you aimless piece of ****.
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Mandy Amory 🇰🇳🇺🇦
(@LilMissMystic) reported
@SkyHelpTeam Thank you, Jillian. Rebooting it just now did solve the issue 👍🏽
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JT685
(@JohnPaulTaylo18) reported
@SkySports So I pay my Sky Subscription so they can waste money on staff doing these pointless stupid ‘investigations’. Pathetic