Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/11/2026 19:20

January 11: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hackney, Wandsworth, Kensington, Tower Hamlets, Hammersmith, Wembley, Croydon, City of London, Redhill, Hounslow, Dorking, Hampton and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomWandsworth TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • barryprotrainer Barry (@barryprotrainer) reported from Hackney, England

    Hi @skytv @SkyUK How do i cancel an engineer appointment?

  • pakigerian aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • sattapaal Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • SteveMay_UK Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • TheSamWhitby Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _charlm charl (@_charlm) reported

    @SkyHelpTeam i cancelled my sky cinema in Nov last year and have logged into my account today to see the woman renewed everything else at the same time when I didn’t request it so I’m stuck til May 2023? And now ‘storm damage’ from 2 weeks ago is causing my broadband to break?

  • havehopehut Have Hope 🇳🇬 (@havehopehut) reported

    @btsportfootball @SkySports @SkySportsPL when will your pundits call Maguire TRASH and a LIABILITY or is the Queen Lizzy Tax too strong where you can't call English players garbage when they are?

  • LouiseXBurton louise burton (@LouiseXBurton) reported

    @SkyHelpTeam Yes I have tried another 2 devices and it's still not working x

  • tamsjointbiz tamsjointbiz (@tamsjointbiz) reported

    The only times I hear or see @KellyCates on @SkySports is always just before advertisements, without fail. That's awful because she is by far one of the best presenters on Sky. Sort it out @SkySports 😡

  • LaneDenise Denise Lane (@LaneDenise) reported

    @SkyUK even spoke to your service teams tonight, they cut me off...time for a change, thank you for ripping me off for last 15 years, good bye

  • exclusivelyjane SlimWithJaneMK SW (@exclusivelyjane) reported

    What is a diamond member of 21 years worth @SkyUK? not a lot apparently. Always thought your customer service @SkyHelpTeam was second to none and that’s why my mum stayed. Today cancelled TV, broadband and phone. I’ll be following suit as soon as my contract is finished.

  • steve_117 stephen greer (@steve_117) reported

    @SkySports sort your crappy system out... Can't watch on the sky sports app or online.... Bias because I'm a virgin customer, or is this for everyone?

  • RobEllis1896 Rob Ellis (@RobEllis1896) reported

    @skyhelpteam My 94-year-old mother can no longer use SkyTV. She has tried to cancel after being a member for 22+ years and you simply ignore her. She doesn't want a cheaper deal nor new equipment, she just wants to CANCEL. Step up and treat her like the VIP you claim she is.

  • Nick2403197218 somepropernotrightsonhere (@Nick2403197218) reported

    @SkyHelpTeam @twit_cmj Heather you keep repeating the same thing that isn't working why are you not passing this up the chain to someone who can fix it tiresome you keep telling us to do something you know full well doesn't work

  • gerryfbarber Gerry Barber (@gerryfbarber) reported

    @SkyHelpTeam why is Sky Q box not downloading? Box is connected to internet and not broadband issues. It’s been going on for weeks - time to refund customers.