Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, City of London, Hammersmith, London, Southwark, Croydon, Hounslow, Greenford, Hackney, Woking, Wembley, Brentford, Wandsworth, Fulham and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| City of London |
TV | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
@David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Emil Allard
(@Emilallard) reported
from
Croydon, England
@LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.
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Alyn Burke
(@alyn1957) reported
from
Hounslow, England
@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Maybe @SkyHelpTeam can help?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Smiggy
(@ste_smithYNWA) reported
@SkySports well done for picking an awful championship game tonight. One of the worst halves of football I think I've ever watched. 💩
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Gemma Dobson
(@gemmaofjmc) reported
@DaveTreanor mines still down also went down halloween ?! not much help sending engineer 2 weeks after 11/11 it’s a struggle why am i paying for broadband plus lots of data for me plus teenagers minus internet for essay writing - a levels .. it’s disgusting ! @SkyHelpTeam
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Tom Gilbert
(@tgilbert89) reported
@SkyHelpTeam I’ve had constant problems with broadband since switching to Sky Glass. I only get 10MB too - it’s impossible to get through on the phone - how can this be fixed please ??
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Andy Ward
(@andrewnward) reported
@SkyHelpTeam internet has been down since 6:30pm. Line to exchange ok (which is why your online tools report no problem) but no data traffic. Many Sky broadband customers in Burton in Lonsdale and Ingleton report the same issue at exactly the same time.
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HaibyzMUFC
(@HaibyzMU) reported
@SkyHelpTeam my internet has not been working all day in the PA3 area it has not been working on all devices ranging from phone to a PS5 please fix it.
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Tom Vincent
(@TomboBrewster) reported
@virginmedia Yep. Now saying they have to dig up the road and it'll be another 3 weeks. Currently cancelling our contract with Virgin and going to @SkyHelpTeam as at least they seem to know what's going on (the fact its taken customer service 10mins just to cancel our contract says a lot)
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Megan Douglas
(@MegDouglasTeach) reported
@SkyHelpTeam hello, just wondering if there is a problem with broadband in the RG area? We’ve not had WiFi since 9am yesterday morning. Followed all instructions to fix it and nothing is working? Please help! 🙏🏼
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Steakpuncher
(@Steakpuncher) reported
@SkyHelpTeam Sep 30th, October 19th, October 27th. In the past 5 weeks my internet has gone down due to a "Service outage" (not maintenance) for several hours on these 3 occasions. With short term outages around midnight on a few other days. Why is #Skybroadband so unreliable?
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Gary
(@GaryFitzakerley) reported
@SkyHelpTeam No help. Still no wifi what’s happening?
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Nolan
(@ALNolan88) reported
@SkyHelpTeam Can I suggest, as I've stated earlier, that CAT6 cables are giving with the routers, especially ultra and above. The money spent on broadband and you get awful patch cables, not good value for money.