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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 25, 6:51 PM GMT+1.
  • 58% Internet (58%)
  • 18% Wi-fi (18%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 5% TV (5%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Southall, Hammersmith, Croydon, Hounslow, Byfleet, Addlestone, Brentford, Wandsworth, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.

CityProblem TypeReport Time
Southall Internet 15 hours ago
Hammersmith Internet 1 day ago
Croydon Internet 1 day ago
Hounslow Total Blackout 2 days ago
Hammersmith Internet 2 days ago
Hounslow Internet 2 days ago

Nearby cities with recent reports

Croydon

7 recent signals

1 day ago
Southall

3 recent signals

15 hours ago
Hammersmith

3 recent signals

1 day ago
Hounslow

3 recent signals

2 days ago
Brentford

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • en1gmaw4
    Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulJoseBrain
    Quo Vadis.🧦 (@PaulJoseBrain) reported

    @SkySportsPL Was never going to be any different: The new @premierleague results are predictable whats the fun in that ? Fixtures now are just arranged training games for the few well done masters real competition indeed 🤒😴didn’t even bother watching,sorry @SkySports no interest.

  • tkralvarez
    Tracy (@tkralvarez) reported

    @SkySports Yuck. How awful that the alcoholism amd violence returns.

  • heather09353201
    Heather human rights now, no hierarchy, no borders (@heather09353201) reported

    @skinnywinger @SkySports My thoughts too. Their broadband is even worse. Customer service worse still.

  • bobdazzler9
    The Light (@bobdazzler9) reported

    @ToonFan14 @SkySports wtf Should anyone have sympathy for Newcastle!??? Squandered they opportunity in the 90s and are where they deserve to be. Probably relegated this season

  • Fati35930731
    DryEye (@Fati35930731) reported

    @SkySports If you take money for **** youll pay for ****. 50 million for delay is ridiculous but we'll i mean that got thw bag for Anderson. So why not.

  • RebelCockneyE3
    The Rebellious Cockney ♀️ (@RebelCockneyE3) reported

    @SkyUK Insisted on booking an engineer FOR NEXT WEEK! The second person spoken to said there was nothing wrong with line and it was a router problem but couldn't send out a new one because a ticket had been raised for an engineer. No offer of help when told I work from home and will

  • PaddyFresh3
    PaddyfreshOfficial🇺🇸 (@PaddyFresh3) reported

    @CFC_PEEP @AbsoluteChelsea @SkySports You are stupid honestly

  • nedxschneebly
    Emily 🏳️‍🌈 (@nedxschneebly) reported

    @SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?

  • mayermay88
    GeneralMartin (@mayermay88) reported

    @manueljr1000 if it was Barcelona, you wouldn't hear the end of it. SkySports would be all over that ****

  • vercheating
    alain prost propaganda machine (@vercheating) reported

    horrible fomo from not watching skysports…nini rosby i miss u