Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Southwark, Southall, London, Hounslow, Northolt, City of London, Croydon, City of Westminster, Wandsworth, Tower Hamlets, Reigate, Twickenham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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FayeB 'Nerd@Heart'
(@PrettyFeckless1) reported
from
Hillingdon, England
@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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WWG1 WGA[[[🇬🇧]]]🇺🇸
(@BornBredAFC) reported
from
Islington, England
@KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Vijay Vaswani
(@VijayVaswani19) reported
from
Ealing, England
My god @SkyUK have awful customer service - even @bt_uk outshone them them today.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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rachel
(@rachsclarke) reported
@ChalfontStRob @virginmedia @SkyHelpTeam My downstairs virgin box works with red button, upstairs doesn’t and they’re both the V6 box. Probably virgin media problem, it’s right up their street 🙈
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Mark Sykes 💙
(@syko77) reported
@SkyHelpTeam Hi, done that and still have the same issue. I know my father had the same issue last night, he has a regular Sky receiver. Given other people's social media comments this evening it seems a much wider issue that Sky need to investigate further.
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stella
(@starlight7674) reported
@ChloeMegMeg @SkyUK Mine as been down in the last hour are you paying for my data off my mobile this is happening quite regular im considering leaving if this doesnt stop
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SK
(@SK32557411) reported
@sarumbear @SkyUK That is not super slow
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sady quraish
(@sady_quraish) reported
@SkySports He is the worst manager ever #Oleout
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Pedroflaherta
(@pedroflaherta) reported
@SkySports Not surprised by the Premier League to be honest. Dishonest and corrupt just like the Football League. We’ve had decades of them always treating us disrespectfully. This despite overwhelming support from the Liverpool player and his club and practically every TV sports pundit 👎
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Darren Pennington
(@dcp1976) reported
@SkyUK my broadband has been down since 11am this morning. When will it be fixed? #notgoodenough
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Emily Docherty
(@EmilyMarieDx) reported
@DeanCook008 @SkySports Kind of is a huge gesture, actually. It’s a natural human reaction to feel awful & just apologise.. I mean if I knocked someone out I think the last thing they’d want is my shirt, but if Ronaldo knocks me out and offers me his shirt then I’m gonna damn well take it, fan or not!
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Adi leah
(@adiandfran2011) reported
@SkyHelpTeam hi i have changed over to uhd 1 tb sky q box and the box isnt sending a signal to my tv we have to turn both tv and box off and on several times to get a signal
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Nince
(@NickInce) reported
@SkyHelpTeam need an update on the broadband outage in the Hertfordshire area. Been out for most of the day. Communications (from a communications company) is pretty shocking!