Sky Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hackney, London, City of Westminster, Croydon, Hounslow, Hammersmith, Hayes, Southwark, Fulham, Sunbury-on-Thames, Paddington, Wandsworth, Guildford, Camden Town, and City of London.

City	Problem Type	Report Time
Hackney	TV	1 hour ago
London	Internet	5 hours ago
City of Westminster	Internet	6 hours ago
Croydon	TV	21 hours ago
Croydon	TV	21 hours ago
London	Wi-fi	21 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Emma_L (@Emma_L12) reported 2 minutes ago from Kingston upon Thames, England

  @SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.

• 
  (P)addy (@Padster07) reported 6 minutes ago from Croydon, England

  @A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".

• 
  Ludovica Orlando (@LudoOrlando) reported 15 minutes ago from Lambeth, England

  @SkyHelpTeam All down in Lambeth too!

• 
  Shaheer (@shafeez87) reported 17 minutes ago from City of London, England

  @SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 20 minutes ago from City of London, England

  @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

• 
  Ryan Heatly (@RyanHeatly) reported 22 minutes ago from City of London, England

  @lee4ord @btsport @SkySports Not a bad shout

• 
  john parslow (@hornetboy84) reported 23 minutes ago from Brentford, England

  @RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....

• 
  Dave (@rundaverun93) reported 28 minutes ago from Wandsworth, England

  *******. @SkySports should be ashamed showing Porn before the 9pm watershed.

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 30 minutes ago from City of London, England

  @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

• 
  Dave (@rundaverun93) reported 32 minutes ago from Wandsworth, England

  @GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...

• 
  Manesh Komal (@komal_manesh) reported 34 minutes ago from Hillingdon, England

  @SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky

• 
  David Collins (@MrDavidJCollins) reported 40 minutes ago from Camberwell, England

  @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

• 
  tony pickering (Roy) (@tonysacting) reported 46 minutes ago from Camberwell, England

  @virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline

• 
  James Gemmell (@JamesGemmell_TV) reported 47 minutes ago from Wandsworth, England

  If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.

• 
  Vialli's Chelsea FC (@VialliChelseaFC) reported 49 minutes ago from City of London, England

  @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

• 
  Nickle Arse (@Brunts1980) reported 50 minutes ago from Lambeth, England

  Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband

• 
  Rajeev Datta (@rajeevdatta) reported 50 minutes ago from Brentford, England

  @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

• 
  Lee Brady (@bradylady1986) reported 53 minutes ago from Merton, England

  @SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.

• 
  Shaheer (@shafeez87) reported 55 minutes ago from City of London, England

  @SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom

• 
  Dean (@Dean84121152) reported 58 minutes ago from London, England

  @SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy (@Lucy82767384) reported 7 minutes ago

  @SkyHelpTeam Already tried the online help guides and got nowhere. As explained, calling is pointless as I cannot hear what the person is saying due to how bad my call quality is.

• 
  BarryRogan (@bobrogan11) reported 10 minutes ago

  @mdol @PadraigHTracker @SkySports Never did. Even in his prime. Ridiculous

• 
  Ruby Simmons (@RubyMadigan) reported 15 minutes ago

  @SkyHelpTeam hey sky, my wifi is down and I need to work. How long until it is fixed? I rebooted my router and the internet light is orange

• 
  Snab (@mukarrar) reported 16 minutes ago

  @SkyHelpTeam So u basically agree that sky would rather pay me £25.2 than send an engineer early! Bravo! Never had this problem with Virgin before… glad everyone can read how Sky customer service work!

• 
  Mark Sugar (@marksugar) reported 17 minutes ago

  @SkyHelpTeam Any reported broadband issues in SL4? Currently not working

• 
  Conan 🇺🇦 (@madness_macho) reported 19 minutes ago

  Watching the golf and that ******* ad about women's football on @SkySports is absolutely disgusting, why ******** does ANYONE need to see a close up of a woman on her period bleeding through her shorts!! Totally inappropriate and unnecessary and ******* disgusting

• 
  Lucy (@Lucy82767384) reported 19 minutes ago

  @SkyHelpTeam My issue is with sky mobile, not landline.

• 
  Jordan Lee Williams (@bronnau_93) reported 20 minutes ago

  @OpenVPN Could you advise why myself & others at work are unable to use your service with @SkyUK BB or Sky could you provide a solution i'd be grateful. Travelling to office instead of having the option to WFH due to this is frustrating. Esp with the Cost of living crisis

• 
  Kerry-Louise (@kerrylouise85) reported 27 minutes ago

  @SkyHelpTeam I need to return my mobile device for my swap but have no return package or label. You keep emailing asking for it and I can't call as its over an hours wait and can't get the answer online, please help

• 
  Adam Crossley (@ItsAdamCrossley) reported 28 minutes ago

  @SkyHelpTeam Really need urgent support - trying to DM but it’s a bot. Can someone help?