Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, London, City of London, Southwark, Wembley, Hackney, Brentford, Wandsworth, Fulham, Greater London, Hounslow, Croydon, Paddington, Greenford and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Phil Swallow
(@Phil_Swallow) reported
from
Croydon, England
@SkyHelpTeam Why is this? Why is the service being watered down from what it was?
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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David Britten #RenewParty
(@dbritten) reported
from
Wandsworth, England
Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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stephen walker
(@StevieWac) reported
@SkyUK sky Q not downloading anything due to technical issue. Box connected to the Internet and apps working. Getting worse
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Laura Coteman
(@MissCoteman) reported
@SkyHelpTeam hi. I’ve been trying to get in touch through your website to discuss my account. Can never seem to get through. Can someone help?
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Sarah Burt
(@Sarahsimbacat) reported
@SkyHelpTeam unacceptable response from Sky, 13 days after my complaint Hi it's Sky. We have been unable to make contact with you today but will try again on 14/09. Your case is with a specialised team who do not accept incoming calls so please do not call back, we will contact
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Darren
(@Darren6270) reported
@SkyHelpTeam And you have details of my particular issue, postcode etc?
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Ronny Scott
(@DemiScott2022) reported
@SkyUK AVOID LIKE THE PLAGUE! New customer who's broadband and tv should have been fitter today after waiting 1 whole month. The engineer attends my property but wasn't give them the correct information, so he couldn't install my services. I now have to wait a further 2 weeks!
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Women's Cricket Blog
(@WomensCricBlog) reported
@SkyHelpTeam I'm asking you to honour my current contract at the new address even though you can't provide the same level of service
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nørdic låurå
(@NordicLaura) reported
@SkyHelpTeam I am not a sky customer. Just want an update to a known issue.
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freddie
(@freddiey_) reported
@neilreynoldsnfl well that’s a stupid decision why is good morning football not live on @skysports anymore?
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dfugELYGEF
(@DfugElygef) reported
@SkyHelpTeam yes but go this msg: we are having some issues that mean was cant process your pac code. please try again. I have tried 5 times then phoned nearly every day for 3 wks. Still nothing
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Women's Cricket Blog
(@WomensCricBlog) reported
@SkyHelpTeam So you won't honour my current contract price at the new address for a lesser service? That is your policy?