Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hammersmith, Southwark, Twickenham, Kensington, Hackney, City of Westminster, City of London, Paddington, Northolt, Wembley, Hounslow, Mitcham and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
TV | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Louis Houghton
(@Louisblack) reported
from
Wandsworth, England
@virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Emma Hall
(@emmamariahall) reported
from
Islington, England
@Godfrapster @SkyUK You need to pick the cancel option ... that’s tends to pick up quicker!
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Shivz Belle
(@ShivzBelle) reported
from
Merton, England
15yrs I was with @SkyUK @comcast and after just speaking with a top call handler I’ve just been passed through to the most arrogant unhelpful person in the cancellation team! I’m leaving mate! @virginmedia @TalkTalk Loyal customer coming your way! #Telecommunications
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
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james john walls
(@minijamesuk) reported
from
Camden Town, England
When I see arsenal are apparently signing David luiz tomorrow all I think of is that 7v1 Germany win and how bad he played #afc #TransferNews #SkySports
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Lee Donkin
(@LeeDonkin4) reported
from
Lambeth, England
@SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nick@ the Phi Centre
(@capstick_nick) reported
Shocking service from @SkyUK Waited in all day for a morning appointment to fit full fibre to the house Lost a days pay without a single text, email or call showing any curtesy to explain why. Supposed to be a VIP customer. Wow!
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Scott Bird
(@scottbird77) reported
@SkyHelpTeam Hi, having broadband issues connection has been dropping in and out all day. Keep losing middle green light
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J
(@MonsieurGrind) reported
Never understood why Sky TV in particular, when your under contract, can just increase everything.. "just to let you know your monthly payment is going up a casual 10% in a month, EVEN THOUGH WE AGREED A CONTRACT RECENTLY!" @SkyUK #contracts #sky
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🇬🇧 Matt Whitehouse 🏴
(@mattwhite_house) reported
Having problems connecting my sky box to my sky Wi-Fi never had problems before all of a sudden no connection. I have tried everything and followed all info on screen & sky chat bot still nothing @SkyUK @skytv @SkyHelpTeam
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Liza
(@li_z_a__) reported
What’s going on with @SkyUK everyday since Sunday (having to reset it I don’t know how many times) I’ve had no signal with code 25? Now it’s not working at all
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Vicki
(@AstraLyne_x) reported
Oh my days… called Sky to help reduce my package as bills going from £75 to £95 next month, they’ve managed to get me down to £88 which is great but I’ve been charged a £20 admin fee for the privilege 😞 @SkyHelpTeam is this correct? 😭
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Shai💫
(@shai__latte) reported
Imagine having to return your Sky broadband box after using it for more than two years and if you don't, you'll incur a £50 penalty. I mean what kind of service is this?? @SkyHelpTeam @SkyUK
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Michael Goodeve 🏳️🌈🏳️⚧️🇺🇦
(@MichaelGoodeve) reported
Anybody else having Sky Wi-Fi issues in Bournemouth today, or is it just us? @SkyHelpTeam
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B R I T T
(@brittrobinson) reported
Been a @SkyHelpTeam Fiber customer for less than 4 months, and the Black Friday deal I had is invalid as they’ve just put my price up to the normal price…. AMAZING customer service! 10/10. Their deals are a scam!
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Hina Walia
(@HinaWalia23) reported
Seriosuly @netflix you need to hire some competent customer service people preferably who speak English?I just added Netflix to my @SkyUK deal and I was told I could link it to my old account but I accidentally ended up creating a new Netflix account.Called NF but they so usless