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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 29, 12:23 AM GMT+1.
  • 66% Internet (66%)
  • 16% Wi-fi (16%)
  • 8% TV (8%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hounslow, Croydon, Hammersmith, Ealing, Brentford, Isleworth, Wandsworth, Banstead, Sutton, Feltham, Addlestone, Southall, Hampton, Coulsdon, and Epsom.

CityProblem TypeReport Time
Hounslow Internet 16 hours ago
Croydon Internet 18 hours ago
Hammersmith Internet 20 hours ago
Ealing Internet 24 hours ago
Hammersmith Internet 1 day ago
Croydon TV 1 day ago

Nearby cities with recent reports

Hammersmith

18 recent signals

20 hours ago
Croydon

8 recent signals

18 hours ago
Hounslow

6 recent signals

16 hours ago
Brentford

2 recent signals

2 days ago
Ealing

1 recent signals

24 hours ago

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • darrenO83
    Darren omalley (@darrenO83) reported

    @SkyUK customer service is terrible. Spoke to someone who couldn't understand that i have been billed fir something I shouldn't have. Im not asking much am I if I want someone to have a decent grasp of the English language?

  • RichRSin
    Rich Sinclair (@RichRSin) reported

    @SkyHelpTeam I have to restart my SkyQ box every time I turn my tv on. I cannot use my minibox without restarting the main box. Was sent a new box. Didn’t solve issue. When will it be fixed?

  • cknze1
    Ken_ (@cknze1) reported

    @UnitedStandMUFC @SkySports Lewis Hall is the one with the tools to break down a low block through creative passing. We don’t need to compromise in this area at all.

  • MartinG1961
    MartinG (@MartinG1961) reported

    @Chirpygeezer @darrengrimes You poor snowflake! Player of the match/player of the year, etc, have been used for many years, and on Skysports, etc, they have always included the sponsors name.

  • alexblac_ink
    Alex Kabari (@alexblac_ink) reported

    @Blue_Footy @SkySports They shouldn't go for Mike Maignan, please. He's a terrible shot stopper.

  • PratyushP23
    Pratyush (@PratyushP23) reported

    Zee5 is so terrible it makes JioHotstar look like SkySports. Watching this WC free of cost (and guilt) for there would be no money going to p3doland from my end.

  • d_ftbl
    🧊🇪🇨🇵🇹🇨🇮🇸🇳🇨🇻🇭🇷~ (@d_ftbl) reported

    @CFCKhris I couldn't tell you tbh. But I'm damn sure its not what Skysports media manager class as a big game or not(they're all derbies anywayslmao)

  • Alonso743566891
    jj harbey bean (@Alonso743566891) reported

    @londonbluewatch @SkySports No he doesn’t !!!! He’s not stupid … and neither are we!

  • champdenwhite
    Colin Hampden-White (@champdenwhite) reported

    @SkyHelpTeam apparently the broadband at TN35 4NB Could be down for up to two days! I think this deserves some column inches. Your PR might want to get in touch.

  • jonclarke1974
    Jon Clarke (@jonclarke1974) reported

    @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!