Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 11/25/2025 01:55

November 25: Problems at Sky

Sky is currently having issues. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, Hammersmith, London, Hampstead, Guildford, Islington, Southwark, Reigate, Camden Town, Redhill, Tower Hamlets, Dorking, Croydon, Hackney and Ealing.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Jme_Cook JME ©™ (@Jme_Cook) reported from Egham, England

    @Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄

  • LeeDonkin4 Lee Donkin (@LeeDonkin4) reported from Lambeth, England

    @SkyHelpTeam Law and order. The app doesn't list then in order as you can see but half the series are missing which really doesn't help. Surely someone has the capabilities at sky to run the programmes in order it's so frustrating. It's not just that series it's others too

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • tamsincallan ♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England

    @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

  • ratman97 chris summers (@ratman97) reported from Lambeth, England

    @SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • wondermouse Mark Phillips (@wondermouse) reported from Wandsworth, England

    Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • Louisblack Louis Houghton (@Louisblack) reported from Wandsworth, England

    @virginmedia I phoned up today to find out why I was paying £50 a month for internet when a new customer pays £35. I was basically told to accept it so I think I’ll look at moving to @SkyUK for £27 a month.

  • elsledge1968 Ian ‘Sledge’ Humphreys (@elsledge1968) reported from Camberwell, England

    @SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • RAAdams96 RAdams (@RAAdams96) reported from Epsom and Ewell District, England

    @SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway

  • ianfreeman Ian Freeman (@ianfreeman) reported from Lambeth, England

    @SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • Bigdai100 Big Dai 🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY

  • aidencollins85 Aiden (@aidencollins85) reported from West Molesey, England

    @SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • KatieMcAleer2 Katie McAleer (@KatieMcAleer2) reported from Bonnybridge, Scotland

    @SkyHelpTeam @SkyUK @stevo1978 my sky internet has being down all day. Bonnybridge area is down with the internet, any update on how long it will take to fix? Can’t get through to anyone on the phone

  • louiseabeattie LousLittleLuxuries (@louiseabeattie) reported

    @SkyHelpTeam can you at least give a timescale as to when the issue regarding broadband will be resolved? A lot of us are working from home and need to update our employers?? Next hour, 2? I heard 5pm from a sky engineer posting on social media?

  • NPurdonLiviFC Nathan Purdon (@NPurdonLiviFC) reported from Broxburn, Scotland

    @Lizzie_Edwards @SkyHelpTeam Just started back working for me! Was down 2hrs I reckon

  • SG_EFC Simon (@SG_EFC) reported

    @SkySports never meant to score there

  • PeeblesGraeme Graeme Anderson (@PeeblesGraeme) reported from Peebles, Scotland

    @ClanDucks @SkyHelpTeam Down in Peebles so looks like it.

  • dbgreenall David Greenall (@dbgreenall) reported

    @SkyHelpTeam Can you update regarding the service issue in Nazeing please? No update on your site since reported at 3pm 15 September.

  • ChrissySteveys C (@ChrissySteveys) reported

    @SkyHelpTeam hi, I’m in Glasgow and have ridiculously slow internet. I’m neither in East or Central Scotland..?

  • Legg_Dani1 Danielle (@Legg_Dani1) reported

    @SkyHelpTeam not great having the internet down when I’m working from home!! How am I supposed to do my job when the internet has been down for hours?!

  • Mr_Baldy Ross Davies (@Mr_Baldy) reported

    @SkyHelpTeam Any chance of an update on the current outage? Thanks

  • louiseabeattie LousLittleLuxuries (@louiseabeattie) reported

    @SkyHelpTeam Thanks, kinda generic answer though. Doesn’t help me work……least you can work, there are thousands of us now having loss of earnings etc and nothing useful from you at all.