1. Home
  2. Companies
  3. Sky
  4. Surbiton
Sky

Sky outages and service status in Surbiton, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 7 outage signals in the last 24 hours around Surbiton, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 19, 2:57 PM GMT+1.
  • 63% Internet (63%)
  • 20% Wi-fi (20%)
  • 7% TV (7%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Sutton, Hammersmith, Brentford, Southall, Wandsworth, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, Sunbury-on-Thames, Twickenham, and Thornton Heath.

CityProblem TypeReport Time
Croydon Internet 4 hours ago
Sutton Internet 4 hours ago
Hammersmith Wi-fi 5 hours ago
Brentford Internet 5 hours ago
Hammersmith Internet 21 hours ago
Southall Internet 21 hours ago

Nearby cities with recent reports

Hammersmith

19 recent signals

5 hours ago
Croydon

9 recent signals

4 hours ago
Brentford

3 recent signals

5 hours ago
Southall

2 recent signals

21 hours ago
Wandsworth

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • wardides
    Wardides (@wardides) reported

    @AFC_Gooner_Mark @SkySports Genuine question - what is your issue with sky sports on this? There’s MNF nearly every other week.

  • OliJacobs4
    Oliver Jacobs (@OliJacobs4) reported

    @AFC_Gooner_Mark @SkySports Mark you need severe help and your son should leave home asap. I’d be ashamed to have a dad like you.

  • teebee_16
    tee. (@teebee_16) reported

    @ZaidBalll @SkySports And people thought Gary Neville, a whole professional footballer, was overreacting. Lmao. My fanbase is very funny sometimes. It was terrible call and was worth the scrutiny. Whether he's a United legend does not matter.

  • PR_86LFC
    Paul (@PR_86LFC) reported

    @BenBLFC @AFC_Gooner_Mark @SkySports Never known a fan base like it, absolute morons

  • EMSSays
    EMSsays (@EMSSays) reported

    @esquire86uk @AFC_Gooner_Mark @SkySports WTF?? Do you often think about teenagers watching porn?? Gross statement to make, gross statement to think about, gross statement to tweet. Pls refrain from commenting again. This is literally just a dad doing his best for his son who is about to sit important exams. Grow up.

  • _Missus_k
    Andrea (@_Missus_k) reported

    @Izzywatsonwo @iRuntheshow1 @SkySports So what about all the decisions that have gone against Celtic? Awh yeah they don’t matter as don’t directly affect any other club. Celtic fans have been calling it out for years but were labelled paranoid or “always cheated, never defeated”.

  • tomthumb845
    tomthumb845 (@tomthumb845) reported

    @RobGemmell1 @SkySports ******* awful from Sky and those ******* awful half time interviews. Just **** off.

  • Misswhu42milli1
    Miss WHU (@Misswhu42milli1) reported

    @AFC_Gooner_Mark @SkySports My son would stick me in a care home and never visit if I did this.

  • MrEFaggetter
    Elliot Faggetter 🏁 (@MrEFaggetter) reported

    @SkyUK I used your web chat service today to request an engineer to visit to move the WiFi installation, that the engineer said he would do FOC if he had to come back... I was told it would be £60. This was then waived... I was promised a call from an engineer to confirm....

  • CliveRoper
    Clive Roper (@CliveRoper) reported

    @SkySports @SkySportsTennis Why do you have such poor commentators in Rome??? Murray on tonight is awful….why not use the experienced full time commentators that we used to have with Prime Video and @TennisTV Ruining tv coverage in the Uk