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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 03/04/2026 19:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Hammersmith, London, Wembley, Southwark, Hampstead, Croydon, City of London, West Drayton, Paddington, Tower Hamlets, Hounslow, Reigate, Kensington and Twickenham.

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City Problem Type Report Time
United KingdomHackney Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet
United KingdomHackney Internet
United KingdomWembley Internet

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • BashWords Basheer Khan (@BashWords) reported from Wandsworth, England

    Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Maybe @SkyHelpTeam can help?

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • StewartyBaz Barrie Stewart (@StewartyBaz) reported

    @SkySports What kind of throbber does **** like that?

  • Goodoldjim James Warren (@Goodoldjim) reported

    @SkyHelpTeam Yes I have and it is partially connected ted but still not working properly. For example I can’t watch Amazon prime so no football today great! I assume there is still a known fault!?

  • jimneedle Jimbo 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jimneedle) reported

    @SkyHelpTeam Sky Q. Last night the multi room had no signal at all

  • LEONLAVENDER leon lavender (@LEONLAVENDER) reported

    @SkySports I don't think it will be long now until its shut down again

  • Andy131B Andy (@Andy131B) reported

    @bt_uk No Chris they're a sky customer... However the point still stands. Why on earth is a BT engineer ignoring a fault clearly created while he was up the pole? I've used the @SkyUK account to run a line test and book an engineer visit but it's 2-5 days...

  • hatter7676 hatter7676 (@hatter7676) reported

    @SkySports @briangbarry I notice that it has now been changed without any acknowledgement of it's original mistake! Unbelievable! Wades exit suited the initial very poor knowledge.

  • JoeTeson Joe Teson Despise's LEFT WING LOONS ( see above) (@JoeTeson) reported

    @realjonoharry @SkySports @btsport Unless you're watching sky sports and bt sport on now tv, you have seriously bad eye sight. Not even broadcast standard on amazon.

  • FayeBoucherEA Faye Boucher (@FayeBoucherEA) reported

    @SkyHelpTeam Finally identified an issue outside of our house, frustrating in this day & age that the service provided relays on customers to spend time day after day trying to resolve issues...surely in this day & age you should be getting daily reports of faults to resolve! Not impressed 😢

  • RogerArnold68 Roger Arnold (@RogerArnold68) reported

    @Simon47570349 @SkySports Simon as a kid lots football fans were terrible towards black players. Thousands , I feel it's come a long way since the 70/80s But what sky are doing is bringing to real bad days back. Stop taking about it , never go away but there highlighting , everything , hate sky ,

  • SianSayer Sian Sayer (@SianSayer) reported

    No internet for over 24hrs @SkyHelpTeam and your website is useless at finding help!!