Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/12/2026 18:45

January 12: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Wandsworth, Croydon, City of London, Southwark, Uxbridge, Hackney, Kensington, Tower Hamlets, Hammersmith, Wembley, Redhill, Hounslow, Dorking and Hampton.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon TV
United KingdomWandsworth TV
United KingdomLondon Internet
United KingdomCroydon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • wondermouse Mark Phillips (@wondermouse) reported from Hammersmith, England

    @SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!

  • chriswright35 Chris Wright (@chriswright35) reported from Hackney, England

    Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for Wednesday. **** 2020!!!

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • chriswright35 Chris Wright (@chriswright35) reported from Hackney, England

    Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for WEDNESDAY. **** 2020!!!

  • WorthyRW Rob Worthington (@WorthyRW) reported from Epsom and Ewell District, England

    @jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam

  • Showerman_Iwan7 Iwaniooo (@Showerman_Iwan7) reported from Southall, England

    @SkySports Get ******** over it...contact sport anything is bound to happen

  • GokhanVardar1 Gokhan Vardar (@GokhanVardar1) reported from Kingston upon Thames, England

    Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.

  • French_Fancies The Lady (@French_Fancies) reported from Banstead, England

    @SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!

  • dan42388767 D_mords (@dan42388767) reported from Islington, England

    @SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.

  • luvo09 Luvo (@luvo09) reported from Guildford, England

    @SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻

  • N19Local N19 Local (@N19Local) reported from Islington, England

    @SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.

  • hayleykenny Hayley Kenny (@hayleykenny) reported from Lambeth, England

    @OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • SamRBean Sam Bean (@SamRBean) reported from Merton, England

    @SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?

  • SianRilstone Siân Rilstone (@SianRilstone) reported from Wandsworth, England

    My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • TheSpainTrain TheSpainTrain (@TheSpainTrain) reported from Lambeth, England

    What ******** is this new @SkySports app all about? How do I get the old one back?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • capfc11 carl allen (@capfc11) reported

    @ukull @SkySports David Coote wasn’t good enough for L1 **** knows how he got promoted!!

  • lloobie6 💕LOUANNELIZ💕 (@lloobie6) reported

    @SkyHelpTeam I want to place a complaint as I’ve been lied to over and over again and now it’s to late to get an alternative. Don’t keep telling customers they are going to receive dispatch emails and dispatch texts which they never get. Apparently now it may not even arrive by January !

  • babancat Catriona (@babancat) reported

    @SkyHelpTeam I think the issue must be the Wifi connectivity which then of course also hits the Q box connectivity. All ok so far this morning.

  • Collin___Philip COLLINPHILIP 🇲🇾 (@Collin___Philip) reported

    @ManmathaRaasaaa ROY KEANE was talkin **** about arsenal couple weeks ago. Did I fly to SkySports studio to try and diss him back? Bruhhhhhh

  • HarryCheating Cheating Harry (@HarryCheating) reported

    @ajprop99 @SkySports Final whistle oh no we’ll go back and give Untd a penalty-garbage

  • SeanK1973 Sean Keverne (@SeanK1973) reported

    @SkyHelpTeam my sky app down??

  • zeebyrock 1 Hit Wonder FPL (@zeebyrock) reported

    @skytv after being a member for 12 years and spending over £10k with you, I receive a letter saying I am now a platinum VIP member, and as a reward I get to watch the Santa clause for free (£3 at WHS). Never wanted to leave more. #SkySports #skytv

  • becca_rank Becca (@becca_rank) reported

    @SkyUK no internet for 2 weeks, can’t speak to anyone on the phone, directing me to website for help (I have no internet??) Need to know if engineer is coming today. Last one didn’t turn up, extremely frustrating. Pls help !!

  • Ryanrolfe1988 Ryan Rolfe (@Ryanrolfe1988) reported

    @SkyHelpTeam I’ve tried it. It says there is no issue which Is clearly a lie as I usually get around 35mbps

  • JimmyColley92 Jimmy Colley (@JimmyColley92) reported from West End, England

    @SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?