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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/12/2025 17:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Tower Hamlets, Southwark, Weybridge, Hackney, Wandsworth, City of London, London, Islington, City of Westminster, Croydon, Stepney, Hampstead, Redhill and Southall.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomTower Hamlets Internet
United KingdomSouthwark Total Blackout
United KingdomWeybridge Internet
United KingdomWeybridge Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • Dr_JM_Fountaine James Fountaine (@Dr_JM_Fountaine) reported from West Molesey, England

    @SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • tamsincallan ♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England

    @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • AdamSavage Adam Savage 🦁 (@AdamSavage) reported from City of London, England

    Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • greenidge81 Anthony Greenidge (@greenidge81) reported

    @SkySports That’s a clear pen and yet the one at Stoke wasn’t. It’s really poor officiating and again what’s the point of the assistant referee if he/she can’t help the ref out. Awful decision

  • RKN07 Prof Richard Norman 💙 (@RKN07) reported

    @SkyUK any advice on how I can maintain connection from my main sky box to other sky boxes? Constantly dropping connection. I’ve been on line and there is nothing to help.

  • FieldGaming_TV Field🎮🖥 (@FieldGaming_TV) reported

    @scholesthegoat @SkySports I think its not 2013 anymore, and United aren't gaurenteed anything anymore. Ogs has rebuilt the club from top to bottom. Shipping out players we should never have signed and making the club have a direction. I think being behind only city is a very good achievement.

  • JakeOwensPhoto Jake Owens (@JakeOwensPhoto) reported

    Not saying that my broadband providers are crooks but trying to get me to pay £65 for an engineer to come out, only to tell me afterwards that the issue is outside my property isn’t a great look @SkyUK

  • DISRUPTlONIST aleem.eth (@DISRUPTlONIST) reported

    get about 5 minutes of connection and 3 minutes of downtime, fix up @SkyUK

  • superredno8 christopher french (@superredno8) reported

    @SkySports never in a million years the game is ruined 👎

  • fam_davies DaviesFam (@fam_davies) reported

    @SkyHelpTeam Thanks for the reply. I did get an email to say it would be despatched, but the tracking link never worked, so do I assume it’s not been despatched yet?

  • lamby_rachel Rachel (@lamby_rachel) reported

    @SkyHelpTeam just had a call from a very monotone woman who told me she was going to secure all my devices for me. When I asked her if she was from Sky she gave me an account number that wasn’t mine, and when questioned, told me she would block my broadband signal!

  • Flashma04960347 Flash man (@Flashma04960347) reported

    @SkyHelpTeam It is constantly. It isn’t a one off. It is absolutely terrible all the time. I pay for superfast you should supply it or let me cancel. It’s a disgrace

  • Beech21sharon Sharon mary beech (@Beech21sharon) reported

    @swanseajaxs @SkySports Yes a penalty that shouldnt have been given in the 1st place. If the situation was reversed you would be exactly the same. Never a penalty in a million years and you know it wasnt.Swansea nothing but a load of cheats