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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Surbiton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 22, 2:58 PM GMT+1.
  • 54% Internet (54%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 6% Total Blackout (6%)
  • 6% TV (6%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Byfleet, Addlestone, Hounslow, Brentford, Southall, Wandsworth, Croydon, Hammersmith, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.

CityProblem TypeReport Time
Byfleet Phone 5 hours ago
Addlestone Wi-fi 5 hours ago
Hounslow Internet 20 hours ago
Brentford Internet 2 days ago
Brentford Wi-fi 2 days ago
Southall Internet 2 days ago

Nearby cities with recent reports

Brentford

3 recent signals

2 days ago
Southall

2 recent signals

2 days ago
Croydon

2 recent signals

4 days ago
Hammersmith

2 recent signals

4 days ago
Byfleet

1 recent signals

5 hours ago

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • PeteTheRef
    🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • treepassionista
    Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nshieldsmag24
    Kristian (@Nshieldsmag24) reported

    @Stewie_Pearce @TheClubLiveTw @SkySports I’d be worried why I was too much of a bad actor to even get a long term eastenders gig.

  • Regular__John1
    Regular__John (@Regular__John1) reported

    @Sargy7 @SkyUK I once sent equipment back to @skyuk, got an acknowledgement, then they sent me a bill saying i still hadnt returned it. Will never use again.

  • Darren_Tay1
    Darren Tay (@Darren_Tay1) reported

    @Sargy7 @SkyUK Switch suppliers every two years, Brand new equipment, new customer prices, Play them at their own game, loyalty gets you nowhere these days.

  • MeganMcCarthy94
    Megan McCarthy ☮ (@MeganMcCarthy94) reported

    Cut that halftime interview **** right now @SkySports @SkySportsPL

  • PaulyCDP
    Pauly (@PaulyCDP) reported

    @eurofootcom @SkySports I’m pretty sure the reason he didn’t sign is because they are ****

  • originaljohnh
    The Original John Harris (@originaljohnh) reported

    .@SkySports you know this dog awful update on your app where you have to click through and scroll to see the scorers. Please bring back the user friendly version that you used to have

  • samutd28
    sam 🇾🇪 (@samutd28) reported

    @SkySports letting the whole country down. WE want written in the stars #shite

  • Newtons_Laws
    Newton's Laws (@Newtons_Laws) reported

    What is wrong with @skynews? Again? Daisy is talking and then she is instantly cut off, followed by a film promo, then Sky News stalls for more than 30 seconds. Diabolical streaming. Why is our steaming experience so bad? Again & Agaih @comcast @SkyUK

  • PWaccoe
    PaddyWaccoe (@PWaccoe) reported

    @TheVinny73 @SkySports Great wasn’t it, bet you’ve never seen owt like that before

  • Womblesmoan
    Wombles Had A Moan (@Womblesmoan) reported

    @reesefletcher_ @Donsboy1988 @SkySports Maybe Sky should sell to some private investors and then their service would be better and more competitive. All we want is to see success on and off the screen. #contemptforfans #poorcomms #blamingallourproblemsonfanownershipisfun