Sky Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Epsom, Croydon, City of Westminster, Wandsworth, Hackney, Hayes, City of London, Northolt, Hounslow, Fulham, Brentford, Redhill and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Southwark |
Internet | |
| London |
TV | |
| Epsom |
Wi-fi | |
| London |
Internet | |
| Croydon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Sam Whitby
(@TheSamWhitby) reported
from
Wandsworth, England
@SkyHelpTeam is there Internet issues in the London SW8 area
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@Dransyo @SkySports Are you stupid?
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Natalie 🦋
(@NatalieNooNah) reported
from
Camberwell, England
He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online
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Steve May
(@SteveMay_UK) reported
from
Hillingdon, England
@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@fefahq @SkySports What a stupid reply. Delete your page.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ɉim
(@nothz44fan) reported
@Chels_HQ @SkySports i never said this?
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Phil Lockwood
(@Lockwood1984) reported
@SkyHelpTeam Hi I need to speak about cancelling my TV package due to cost. I've followed all the online help and dialled all the numbers given. Every time I call it cuts me off rather than transferring to operator. Can you please advise phone number to call, this is urgent.
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AhistoryTeacher
(@AhistoryT) reported
@SkyHelpTeam Yes but it’s not going very well. I was told I could cancel due to below upload and download speeds and now I’m being told I cannot despite having terrible speeds for the past 12 months
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Mark 🐺⭐
(@markgeveritt) reported
@SkyHelpTeam Thanks Laura. I was able to speak to someone but it wasn't any help. I'm waiting for an engineer visit that was due between 8-1. It's now 20 past 1 so not impressed. Wasted morning & still have to wait just in case they are running late.
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Mark 🐺⭐
(@markgeveritt) reported
@SkyHelpTeam how do I speak to an actual human being please? When I called the help desk just now the only thing on offer was a text with a link to you website. I just want to speak to a real person, with a pulse, ears and a mouth.
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Orlaith Christina
(@orlaithdx3) reported
@SkyHelpTeam hi there, I signed up for a paramount+ account and successfully logged in on my Sky Q box, but when I log in on another device my subscription isn’t recognized and I’m asked to pay for a sub - could I get some help with this?
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Clare
(@ClareTighe) reported
Trying to get through to @SkyUK is a joke, over an hour wait time, say to go online but can’t do anything as it keeps saying please try later. So now they will charge me for data use when they aren’t offering the service!!
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Ryan ⸸
(@RRYYAANN86V2) reported
@skytv @SkyHelpTeam customer for over 15 years and your renewal deal is absolutely shocking, get more as a new customer. Account being cancelled!
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Mandy Sheridan
(@MrsSherrec) reported
@SkyHelpTeam I have already an open complaint but am awaiting a response grom the person dealing with it. Phoned up today and was told all they could do was email her and she will ring me back and I am still waiting
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AhistoryTeacher
(@AhistoryT) reported
@SkyHelpTeam @SkyHelpTeam my internet has been awful for the past year. I was told I could cancel I’ve been cut off several times. Im now having to request my previous phone calls as I’m being told that conversations I have had have no notes