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Sky outages and service status in Surbiton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 16, 1:35 AM GMT+1.
  • 72% Internet (72%)
  • 17% Wi-fi (17%)
  • 6% TV (6%)
  • 3% Total Blackout (3%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 16: Problems at Sky

Sky is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Croydon, Addlestone, Hounslow, Brentford, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, Southall, Hampton, and Coulsdon.

CityProblem TypeReport Time
Hammersmith Internet 5 hours ago
Hammersmith Internet 9 hours ago
Hammersmith Total Blackout 13 hours ago
Hammersmith Internet 22 hours ago
Hammersmith Wi-fi 1 day ago
Hammersmith Internet 1 day ago

Nearby cities with recent reports

Hammersmith

22 recent signals

5 hours ago
Croydon

3 recent signals

2 days ago
Wandsworth

1 recent signals

1 day ago
Addlestone

1 recent signals

3 days ago
Hounslow

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonCole1804
    Simon Cole (@SimonCole1804) reported

    @SkySports Yeah.. it kinda what's expected when England dont even try to play after they scored. Never seen anything like it. They was bullied, simple

  • beachy4579
    Leigh (@beachy4579) reported

    @SkySports Let's hope they never host a word cup again...

  • mosestein
    Moses Odhiambo (@mosestein) reported

    @dieterohler @SkySports Nonsense, #SuperBowl which is more physical and intense has a 30 mins half time show but never have we had any injury cases reported.

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySportsBoxing @SkySports "Fisher back at the Copper Box against whoever Zuffa can find willing to lose on cue — domestic 'heavyweight prospect' hype has never needed an actual test to keep selling tickets."

  • GJ_1892
    Geordie Joe (@GJ_1892) reported

    @SkySports It's so they can have a 30 minute ad break. Treating it like it's the Super Bowl. Can we ban America from hosting the World Cup? The stupid kickoff times are bad enough, but this is too far. Most yanks don't even like football anyway.

  • niccif1fan
    F1fan 🦋🦋🦋🌸💔💗🧡 (@niccif1fan) reported

    @SkyUK the mobile mast has had a fault for over 6 months when are you going to fix it. I keep reporting it you know there is a fault not sure what i am paying for when i can only use wifi

  • DWil1878
    Danny (@DWil1878) reported

    @SkySports Wasn’t ‘external’ it’s within the perimeters of the field. It’s ****** stupid having it there in the first place.

  • Dionysusono
    Torstein (@Dionysusono) reported

    @SkySports quite telling considering this is a british network

  • DefKlaw
    DefKlaw (@DefKlaw) reported

    @SkyUK fix your internet. You useless sacks of ****.

  • MrPTB
    Pete (@MrPTB) reported

    @ArafaKamoga @SkySports Do you even have a TV You’re supposedly team Argentina but want England to win Get to **** you sausage