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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 24, 7:45 AM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Leatherhead, Southall, Brentford, Wandsworth, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, Addlestone, and Surbiton.

CityProblem TypeReport Time
Croydon TV 2 hours ago
Hounslow Internet 12 hours ago
Hammersmith Internet 13 hours ago
Hounslow Internet 13 hours ago
Leatherhead Wi-fi 16 hours ago
Hammersmith Wi-fi 1 day ago

Nearby cities with recent reports

Hammersmith

10 recent signals

13 hours ago
Croydon

4 recent signals

2 hours ago
Hounslow

3 recent signals

12 hours ago
Southall

2 recent signals

1 day ago
Brentford

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Keithpoker1
    Keith Truther (@Keithpoker1) reported

    @jammierooroo @bertrumtamblyn @SkyUK These companies make it so difficult to terminate contracts and the best way is just stop paying them.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @CindyTh3Dog @SkyUK This happened to my Aunt when my Uncle died, they asked for the pin on the account and she said she didn’t have it, so she couldn’t change or cancel the account. I ended up writing to the CEO (at a time I had the word ‘media’ in my work email address) and said that funnily enough, passing on the virgin pin wasn’t top of his bucket list when he was given weeks to live! Took the CEO intervening to finally get it sorted out, bloody ludicrous!

  • VeloBet_Promo
    VeloBet Promotions (@VeloBet_Promo) reported

    @SkySports Chelsea at 48 points and 5 straight Ls, but SkySports still wants a post-mortem on Rosenior like the problem was one man.

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer

  • eleonorasfalcon
    Sue🦖🇮🇱💚🤍💜🏳️‍🌈Women, Life, Freedom (@eleonorasfalcon) reported

    @jackisgeeky @jammierooroo @SkyUK Yes, but you still end up paying Sky (through Now streaming service) because they have the rights to almost all tennis matches.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @DavidJa51216245 @SkyUK She was already a Sky customer, she was out of contract so they called her. So kindly **** off.

  • AdamTwoStrings
    MrAdamD (@AdamTwoStrings) reported

    @SkyUK Maybe the worst company I've ever had to deal with. Sending sales people to houses and initiating contracts on the doorstep with no agreement. Disgraceful. Trying to contact customer service is even worse

  • cazjj
    Caz 🇬🇧 (@cazjj) reported

    @jammierooroo @cannyfartright2 @SkyUK That's awful. But £110 a month! That's ridiculous

  • Rachel14F1
    Rachel💕 (@Rachel14F1) reported

    Some media ask some stupid questions.. #ManCity #SkySports

  • AnnieCricket
    Annie Cricket 💙 (@AnnieCricket) reported

    @jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company