Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/10/2026 21:55

January 10: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, Wandsworth, Tower Hamlets, London, Redhill, Croydon, City of London, Kensington, Hammersmith, Hackney, Hounslow, Dorking, Hampton, Brentford and Epsom.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomWandsworth TV
United KingdomTower Hamlets TV
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomTower Hamlets Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • PhilPhenom Phil Lindsay (@PhilPhenom) reported from Kingston upon Thames, England

    I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • sdoone TOKYO SEXWALE (@sdoone) reported from Camberwell, England

    @SkyUK @emandjonh Don’t do it dude these guys are the worst. My box has been broken for days. Just use amazon and Netflix it ain’t worth a dime

  • BellsSport Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • ivoretienne 🙏🏾Ivor Etienne🧡 (@ivoretienne) reported from Brentford, England

    @DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • cjLiam1 Liam J C (@cjLiam1) reported from Wandsworth, England

    @SkyUK waited all day for my engineer not to arrive with no call to say why. Now on hold for an hour to reschedule. What a joke of a service

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • tiggsie Sarah Ward (@tiggsie) reported from Kingston upon Thames, England

    @JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • cornflakekatie Katie Eves (@cornflakekatie) reported from Epsom and Ewell District, England

    @SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mssgtty @mssgtty (@mssgtty) reported

    @SkyHelpTeam I've been calling you all week and you've done absolutely nothing to resolve the issue.

  • salttuh Salty (@salttuh) reported

    Would really love to know why my wifi has been down for 12+ hours :) @SkyHelpTeam

  • milligoon Mark Milligan (@milligoon) reported

    @SkyHelpTeam I can access the emails in SKY Yahoo page but then not change my password - I get Service Unavailable - DNS failure The server is temporarily unable to service your request. Please try again later. Reference #11.7e421202.1658576546.685ceb2

  • arnielane colin cartwright (@arnielane) reported

    @SkyHelpTeam After reading other message boards I don't believe that is the case and it appears to be a fix Sky can do from there end, there are plenty of post say sky have fixed this fault for them. This seems to a common problem with Sky Q. Thanks

  • LIHT80 Lad In His Thirties (@LIHT80) reported

    @SkyHelpTeam 08448003115. I’m bored of playing games with sky. I just want a reasonably priced package from sky. I know you can offer something. Ive been a customer for 14 years. We all know how it works

  • nickhannington Nick Hannington (@nickhannington) reported

    @SkyHelpTeam The MySky app doesn’t recognise my postcode and your automated DM replies are no help.

  • RealDavidJSteel David Steel (@RealDavidJSteel) reported

    @SkyHelpTeam I had the call, @SkyUK are happy to charge a premium for not being in contract, but not provide the service they would if you were in contract….for a BB line that doesn’t meet USO. The line is now in “special measures” …payback for 4 years of paying a premium? To be continued…

  • Mason40white Mason (@Mason40white) reported

    @SkySports I have been Betting and winning good money with the help of @betting_pro4 get sure and Guaranteed tips

  • atheima Alix O'Kent (@atheima) reported

    @SkyHelpTeam your service is a joke, our broadband and phone aren't working again, happens all the time, and now on hold being charged on mobile because phone isn't working 🙄

  • buttonshutton Nickvah (@buttonshutton) reported

    @SkyHelpTeam my internet been down a week. Three mobile phones. Work from home can’t connect laptop. Can’t watch Disney Netflix prime etc. can’t speak to anyone. Hope compensation coming.