Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 3 outage signals in the last 24 hours around Surbiton, including 3 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 12, 7:19 AM GMT+1.
- Internet (71%)
- Wi-fi (17%)
- TV (6%)
- Total Blackout (3%)
- E-mail (2%)
- Phone (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Wandsworth, Brentford, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, Addlestone, Southall, Hampton, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 7 hours ago |
|
Hammersmith
|
Internet | 12 hours ago |
|
Hammersmith
|
Wi-fi | 13 hours ago |
|
Croydon
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hounslow
|
Internet | 2 days ago |
Nearby cities with recent reports
13 recent signals
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Ansbro (@ms_ansbro) reported from Hammersmith, England@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Rob Vinke (@vinke_rob) reported from Sutton, EnglandI cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Insane Gooner (@InsaneGoon3r) reported from Croydon, England@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel (@nmayling) reported@SkyUK - so your chat agent asked me for the OTP code sent to my mobile. The message I get says ‘never share this code with anyone’. Years of cyber training about never giving your code out gone.
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Rafael (@rafaeltolstoi) reported@SkySports It's ridiculous. That should have been one game only. FIFA looking really stupid again.
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(fan) Éderson (@_kellyUnited) reported🚨Roy Keane Backs Manchester United Over Ederson Delay: 🗣I don't understand why people are suddenly acting like this deal is falling apart. If an agreement has been in place for a month and the player has already completed the first phase of his medical, then this isn't a transfer that's collapsed. It's a transfer that's going through its final procedures. 🗣Manchester United wanting to carry out another medical at Carrington doesn't worry me one bit. In fact, I'd rather the club be thorough than rush something just to satisfy social media. Medical checks are there for a reason, and if the club wants to complete its own assessment, that's just good practice. 🗣The biggest problem today is that supporters confuse silence with bad news. Just because there isn't a new update every few hours doesn't mean the deal is off. Sometimes the quietest transfers are the ones that get completed without any drama. 🗣My advice to United fans is simple: stop looking for reasons to panic. Until you hear that the deal is dead, there's no reason to believe it will collapse. From everything we've seen so far, this looks like a matter of patience not a failed transfer. [Source: @SkySports] #Ederson #ManchesterUnited
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Cornish Bantam - Support Ukraine & Her People! (@kerstingfamily) reported@MichelleBeckett @SkyUK @VodafoneUK There are lots of bad stories about Vodafone on here, just been fined millions for bad service. There's some advice about how to get your way, I can't remember if it was Martyn Lewis or not. Ask AI...
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Kamurii. (@kevkamuri) reported@SkySports damn and spot on end of the road
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Cosmo (@Cosmonaut_Hill) reported@MichelleBeckett @SkyUK @VodafoneUK I had the EXACT same issue with Virgin, I had to literally refuse to get off the phone when I got through for 4 hours and basically said I'd hang up when they actually helped me. Absolutely useless customer service
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L.J.C. (@cheesepudding3) reported@MichelleBeckett @SkyUK @VodafoneUK Yep Virgin Media and the TV licence people - they are awful.
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yuvraj 🇪🇸🇦🇷 (@brookyarena) reported@cowcorner183 @SkySports also it is from sony, if you couldnt recognise the graphics lmao. retard.
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Kim Richardson (@whybovver) reported@SkyUK what on earth happening to broadband in Portsmouth area? Can’t even access help on My Sky
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I'm Hopping Mad & I Want Something In The Middle (@WhyIOughtaXYZ) reported@SkySports @SkyCricket Feel like you are desperately trying to push "The Hundred" every year, even though every year most people can clearly see it's completely awful. It's not cricket, it's not entertainment, it's just shite. Marketing shite.