Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 08: Problems at Sky
Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Catford, Brentford, Hackney, Hammersmith, Islington, Croydon, Southwark, Greater London, Northolt, City of London, Hounslow, City of Westminster, Addlestone and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| Catford |
TV | |
| Brentford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
-
Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam having problems downloading content to my sky q box tonight. Any way to resolve the issue?
-
Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
-
Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
-
Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
-
Sandy Bruce
(@Sandybruce_291) reported
from
Tandridge, England
@SkyHelpTeam So this is still an issue - presume you will be refunding a proportion for missed viewing caused by this?
-
Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
-
Matthew Sutton
(@Matt_Sutton87) reported
from
Camden Town, England
@SkyHelpTeam Hi - it’s still not working. I’ve tried resetting the router and sky box. Any suggestions?
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
-
Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
-
Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
-
Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
-
Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Ogbuagu Cherish paul
(@cherishpaul22) reported
@UCR7L After promoting and saying all sorts of rubbish about Ronaldo on skysports he now thinks is cool to say this ****? He helped set the fire and now he thinks just a few words like this will make it right?
-
steve
(@saintly67) reported
@Missives0fASub @SkyHelpTeam Been having these problems for a few days now. Still the same today
-
karl hope
(@KarlH26) reported
@SkyHelpTeam Wi-Fi running slow again, I know you advertise it at 59MB/s and then say it may run as slow as 39.. mine runs constantly at 39 if I’m lucky, today it’s at about 20.. and getting any Wi-Fi upstairs is just a dream I hope may come true in 2023
-
Neil Willmott
(@toteend1970) reported
@SkyHelpTeam BS15 internet outage any information would be helpful down since last night are sky going to pay my prime membership for the football games I’m missing?
-
BennettsFieldBunny🏴🇬🇧
(@BennettsField) reported
Anyone have any idea how you complain to Sky? I won’t bore with you with the detail but they have messed me about for months and promised to do stuff they haven’t done. How do I get past their awful customer service line? @SkyHelpTeam
-
DjLILy4
(@Djlily4) reported
@SkyHelpTeam hi my WiFi router isnt working after I quickly turned it off and then back on again. Could you please help.
-
Pow64
(@pow64) reported
@SkyHelpTeam WiFi at home absolutely dreadful recently , taken to not using it , hearing similar stories from others , testing shows ok , can you help ?
-
Perry Kennedy
(@pezza_91) reported
After doing battle with the horrendous @SkyUK box sets for 3 weeks of “failed remote network error” my mini box is now at the point where it decides to turn itself off entirely & can only be restarted by unplugging it. Love how much I pay for this amazing service @SkyHelpTeam
-
Stewart Wilkes
(@wilkesy74) reported
@SkyUK #SkyGlass on the blink again, have tried everything this morning to get it to work. Still saying no WiFi connection when there is. Had this issue for months! An absolute nightmare
-
SarahD
(@jellypigs) reported
@SkyHelpTeam Would love some help! Our internet is down more days than not 👀