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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Surbiton, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 24, 7:01 PM GMT+1.
  • 64% Internet (64%)
  • 22% Wi-fi (22%)
  • 5% E-mail (5%)
  • 4% TV (4%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 24: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Southall, Brentford, Epsom, Wandsworth, Byfleet, Sutton, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, and Sunbury-on-Thames.

CityProblem TypeReport Time
Hammersmith Wi-fi 4 hours ago
Croydon Internet 4 hours ago
Croydon Wi-fi 5 hours ago
Hammersmith Internet 1 day ago
Hammersmith Wi-fi 1 day ago
Southall Wi-fi 2 days ago

Nearby cities with recent reports

Hammersmith

17 recent signals

4 hours ago
Croydon

11 recent signals

4 hours ago
Wandsworth

3 recent signals

3 days ago
Southall

2 recent signals

2 days ago
Brentford

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mattblake94
    Matt Blake (@mattblake94) reported

    @SomeAnyNextGuy @SkySports Where did I mention Barcelona in my initial tweet? I didn't say anything about small club internationally. I said small club. Why would I talk about Spain if we're in England. I didn't change ****. Prem clubs don't do parades just for winning one league. Small clubs do.

  • nolensflare
    nolensflare (@nolensflare) reported

    Arsenal trophy ceremony meant to be at 6:30pm but instead sky sports are too busy showing shite ads at 6:34pm. @SkySports can’t wait to cancel my subscription

  • SakaBigSack
    SakaOnHim (@SakaBigSack) reported

    @HandofArsenal Shame @SkySports are shite and we have to listen to the spurs manager talking crap .

  • TheMightyHams
    Mighty Hams (@TheMightyHams) reported

    @hartnett1977 We’re wronging ourselves.. Vinai and Lange’s specialty. First, they threw Romero under the bus in that SkySports interview, basically blaming him (and, strangely, Tudor) for this season. Then this report. Even if all true, airing this all publicly drives down his sale price.

  • dennise68605807
    cassieMufc (@dennise68605807) reported

    @kakalizlau01 @SkySports You entitled to your opinion. The problem is it doesn’t matter he already won it . Sorry darling

  • HorneyMedia
    Tony Horne Ghostwriter (@HorneyMedia) reported

    Garbage from kaveh on @SkySports that pep is greatest ever manager. What nonsense.

  • YiddenAgenda
    YiddenAgenda (@YiddenAgenda) reported

    "The jaw he injured in a coming together with Delap" It's all about spin and rhetoric @SkySports Just say he was elbowed violently and his jaw was broken you piss weak shils.

  • TRWerX
    TRWer (@TRWerX) reported

    @SkySports You know F1 is doing bad when they have to put ads out for people not to forget 😭😭😭I used to be a fan

  • KwekuRhaster
    YAYA KAY KAY😎 (@KwekuRhaster) reported

    @TouchlineX @SkySports They should bring the squad already WTF is this breaking news every 2 minutes

  • JustJamesOh
    James (@JustJamesOh) reported

    @SkySports really are embarrassing! Why on earth are they giving some random, airtime over this pathetic nonsense? Who gives a ****?!?