Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Hampstead, Paddington, Hammersmith, City of Westminster, Islington, Croydon, Southwark, Hounslow, Southall, City of London, Weybridge, Tower Hamlets and Egham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Hackney |
Internet | |
| London |
Phone | |
| Hampstead |
Internet | |
| Paddington |
Wi-fi | |
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ꜰɪʀɴᴀꜱ
(@AbbasFr_) reported
@SkySports United players are very lazy and stupid. It took Tuchel just a night's training and the Chelsea players were already executing his ideas.
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Wasu_Reloaded
(@HumbaWasu) reported
@terryndoro @SkyFootball @SkySports - we have seen loads of bad and comical stuff by referees, coaches, fans, players in European leagues and tourneys too. But that is NEVER the focus. Focus is on matches, players, results etc. Here it appears you deliberately choose to pick the absurd. I wonder why...🤔
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Dom
(@dom7159) reported
@SkySports @oseihenry9 Shame his team mates don’t have this same mindset and attitude. And to think some are saying he’s the problem. Clueless
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Dave Lloyd
(@davelloyd1980) reported
@JulieGr65711989 @SkyHelpTeam They swore blind it was only me as if I was lying and then said later on they knew it was an issue 🤬. Try watching it through the STV channel on catch up, managed to watch them all
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Nic Townsend
(@nict0wnsend) reported
@SkyHelpTeam It just says "sorry, I didn't catch that" no matter what - we hold button down, speak, wait a few seconds, then release button.
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Ricardo Rhode
(@RicR76) reported
@SkySports It won't be top 10 either I'm afraid... you lot are rubbish! De Gea is the only Manchester United footballer out there! Stop giving lip service and do the talking on the pitch! You are GOAT! Show it ffs!
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emma langford
(@emmalan36363514) reported
@SkyHelpTeam who do I contact to help with my Dad’s account in NI I’m in Australia
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Ralf Ragnarok
(@Wetterstroem) reported
@SkySports How can this man be the problem when he's the only one who has standards and expectations. He's the leader, the inspiration, and an icon of this club. The other players should be ashamed to question this man.
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Bobby Im The Problem Fagan
(@Bobbyfagan1985) reported
@mert__g_ @zai_AFC @SkySports Hang, Liverpool we’re told that was not an excuse, now it is 💀
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Fejiro
(@Ann46268908) reported
@Matt_GM2575 @SkySports Bad referee happen everywhere