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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • 56% Internet (56%)
  • 33% TV (33%)
  • 11% Wi-fi (11%)

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Wandsworth, Southwark, Wembley, Hackney, West Drayton, City of Westminster, Croydon, City of London, Islington, Purley, Northolt, Caterham, and Uxbridge.

CityProblem TypeReport Time
Hammersmith Internet 3 hours ago
London Total Blackout 4 hours ago
London Internet 6 hours ago
London Internet 6 hours ago
Hammersmith Internet 6 hours ago
Hammersmith Internet 6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam It took me to “needs an engineer to look at the problem”

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington

  • atkin_julie
    julie atkin (@atkin_julie) reported from Hackney, England

    @SkyUK fix my broadband

  • davelomax
    D A V I D L O M A X (@davelomax) reported from Islington, England

    @SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • redlee6963
    lee duggan* (@redlee6963) reported from Croydon, England

    @SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡

  • VivianeMazin
    Viviane Mazin (@VivianeMazin) reported from Hackney, England

    @SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.

  • BroganLouise95
    Brogan-Louise (@BroganLouise95) reported from Islington, England

    @SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • grdoangel
    Greg Ohm (@grdoangel) reported from Islington, England

    @SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.

  • 7_Cannon
    Jimmy Cannon (@7_Cannon) reported from Islington, England

    @SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue

  • didikanyana
    MissDidi 🇷🇼 (@didikanyana) reported from Islington, England

    @SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.

  • SharronToor
    Sharron (@SharronToor) reported from Islington, England

    @SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Morty77
    Carl Mortimer (@Morty77) reported

    @virginmedia So 3 days ago when I had @SkyUK installed, I could get a signal throughout my house. And now I can’t. And you all hide behind the “wireless connection” BS rather than facing into customer issues. Happy to continue to charge for an unusable service 👏🏻👏🏻👏🏻👏🏻👏🏻

  • Collywobble73
    Collywobble (@Collywobble73) reported

    @robokun87 @SkySports So the simple answer is no, you are not stupid. No offence meant. 👍👍

  • ian_jj_
    Ian J (@ian_jj_) reported

    @SkyHelpTeam Are you having problems in Eastleigh and Southampton area today? Intermittent broadband service today. Service is dropping, but DSL is up. Having to reboot to fix. 45mins to get through on the phone?!

  • alansimps1984
    Alan Simpson (@alansimps1984) reported

    @kituno_sport @SkySports What and free up Lee Wallace down the left? They wouldn't dare mate

  • Alex_Tyndall
    Alexandra Tyndall (@Alex_Tyndall) reported

    @SkyUK your internet service has been absolutely horrendous in the last week! (Well it always is, but pretty unusable the last week!) Both my husband and I work from home and are struggling to do our jobs! We pay extortionate amounts for the worst service I think I’ve ever seen.

  • Ross84614360
    Ross (@Ross84614360) reported

    @virginmedia Are you stupid ?? this is ongoing, months, on and off, You know there is a big issue in my area already, i am one of thousands ! this is day light robbery, @virginmedia are nothing but a bunch of thieving scumbags!!! @SkyUK Now`s your chance!

  • ryanhibberd_
    Ryan (@ryanhibberd_) reported

    @SkyHelpTeam Engineer should be coming tomorrow thanks, but would of thought more people would have this issue constantly if a faulty cable. It’s been a hit and miss, sometimes no issues for weeks then down for a few hours or sometimes a day several times a week

  • DawnNoone
    Dawn Earp (@DawnNoone) reported

    @SkyHelpTeam Broadband seems to be slow i understand everyone using but since around keeps dropping in and out!!!

  • deedna00
    Deedna (@deedna00) reported

    @SkySports Lets be honest he thought Liverpool where in big trouble & he felt they would fall away. Fast forward one week & he's back tracking because he looks stupid which isn't hard for him to do if I'm being honest.

  • Female_Producer
    Baybee T Productions (@Female_Producer) reported

    Anyone else's #sky Internet down? #skywifi @SkyHelpTeam