Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Hackney, Wandsworth, City of London, Chertsey, Southwark, Islington, Greater London, Camden Town, Croydon, Hounslow, Greenford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam It took me to “needs an engineer to look at the problem”
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Greg Ohm
(@grdoangel) reported
from
Islington, England
@SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Viviane Mazin
(@VivianeMazin) reported
from
Hackney, England
@SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.
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MissDidi 🇷🇼
(@didikanyana) reported
from
Islington, England
@SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.
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D A V I D L O M A X
(@davelomax) reported
from
Islington, England
@SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Alastair Hunter🏴
(@AlastairHunte13) reported
@SkyHelpTeam is sky's Internet down again
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Steve Fidel
(@XteveCaeasr) reported
@UtdActive @SkySports Roy Keane can shove this truth down his throat
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Mat H 🤕
(@Mat123H_) reported
@SkyHelpTeam so disappointed with sky stream, picture quality nowhere near as good as free view, Eurosport not working properly, discovery + app is poor compared to other platforms and wasted money on the boxing which failed. Hope to hear from someone soon
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martin
(@martin806330984) reported
@SkyHelpTeam what the ***** paying £19.99 only for last round to@be cut off sky glass is **** i want a refund it’s disgusting
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Lee Hollingworth
(@curlyhairboy999) reported
@SkyHelpTeam talked into getting the sky glass with promises of it being the next best thing. This evening was the icing on the cake. Watch 4.5 hours of support fights and 7 rounds only for the stream to stop heading into the 8th. Disgrace. Full refund and compensation. Shambolic
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Nic 🏁 🏎
(@f1_nic) reported
@SkyHelpTeam will refunds for last nights fight be automatic. Mine cut out before the 8th round.
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Christopher Jones
(@Chri5123) reported
@SkyHelpTeam @_DennyLaura_ @SkyHelpTeam everyone that ordered the fight with a sky glass tv has the same problem. Able to view event to 4hr and 20mins and then cuts off - how can I get a refund of event?
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GEMMA DAWES
(@GEMMA_DAWES) reported
@SkyHelpTeam I paid to watch and it cut out on the last round.wasn’t happy.waited for this fight and then couldn’t even watch the best part
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Lee
(@Lee13812877) reported
@SkyHelpTeam fight cut out after round 7. What a joke !!! I want my 20.00 back. I should never have got this sky glass it’s rubbish !!!!
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Christopher Jones
(@Chri5123) reported
@SkyHelpTeam my sky glass turned off with a round to go of fury fight - looks like a lot of people have same problem - how do I get refund please for boxing?