Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Croydon, Southwark, Southall, Hackney, Wembley, Wandsworth, Reigate, Hounslow, Egham, Hampstead, Northolt, Tower Hamlets and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of Westminster |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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(P)addy
(@Padster07) reported
from
Croydon, England
@A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".
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Shaheer
(@shafeez87) reported
from
City of London, England
@Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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Rajeev Datta
(@rajeevdatta) reported
from
Brentford, England
@JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.
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Emma_L
(@Emma_L12) reported
from
Kingston upon Thames, England
@SkyUK I’m a bit disappointed, I was waiting for a call back the other day and it never happened. Arranged an engineer as a last resort when I really want to leave completely, but got taught into it. Was promised they would look into a better date/shorter time, didn’t hear back.
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Dave
(@rundaverun93) reported
from
Wandsworth, England
@GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...
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James Gemmell
(@JamesGemmell_TV) reported
from
Wandsworth, England
If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Lee Brady
(@bradylady1986) reported
from
Merton, England
@SkyUK what rubbish. Attempting to cancel my subscription after years of poor TV signal and get the recorded message ‘we’re closed. Please call back between 8:30am and 8:00pm’... note that the time for this was at 7:50pm.
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Purcer
(@Pvrcer) reported
@SkyHelpTeam It means shut ******** up and stop being such a **** wifi provider 👌
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Purcer
(@Pvrcer) reported
@SkyHelpTeam why ******** is your internet so bad i get 4mbs down and 0mbs up
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Nathaniel Banks
(@nathaniel2510) reported
@SkyUK I know times are hard but trying to get to speak to anyone from customer services requires a medal in itself. No options online anymore, 40 minutes getting the automated phone system to listen and try to get me through to someone... and then another 45 minute wait to come
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Celine
(@chickydion71) reported
@SkyUK Multiple internet drops for weeks now totally crashed and I can’t work. On the phone, and predicted queue time over an hour! This is not good service
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Sarah Bradbury
(@SarahBradders73) reported
@Babs101053 @SkyHelpTeam Thanks ***, absolutely ridiculous under the current circumstances, all they've been doing all day is telling people it's their router, seen about 15 people on Facebook been told that nonsense, when it was obvious it was a bigger issue x
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Cory Alder
(@corald2011) reported
@SkyHelpTeam Thank you for the advice, but we’re trying to upgrade our broadband on line however everytime we try it comes up with a technical difficulties message which is incredibly frustrating as the broadband right now is so bad we’re close to cancelling it
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Greg Holliman
(@GSMHolliman) reported
@SkyHelpTeam I did and it told me to speak to call. I’m then advised that wait times is OVER AN HOUR!!!! Which would suggest you have another serious broadband issue
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Emma Barnden
(@MrsEmmieB) reported
@SkyHelpTeam I can't log into my emails, on the app or on line it says there's a technical issue?
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Steve
(@Retro_uk) reported
@lilrichyp @SkyHelpTeam I had a slight problem with that initially and the only way to fix it in my case was to connect the mini box via ethernet instead.
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Mark Hughes 💙
(@markphughes17) reported
another day, another phone call to @SkyHelpTeam to completely stress me ******** out and ruin my day.