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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Surbiton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 25, 12:46 AM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 10% Phone (10%)
  • 8% Total Blackout (8%)
  • 6% TV (6%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Hounslow, Byfleet, Addlestone, Brentford, Southall, Wandsworth, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 9 hours ago
Croydon Internet 10 hours ago
Hounslow Total Blackout 1 day ago
Hammersmith Internet 1 day ago
Hounslow Internet 1 day ago
Croydon Internet 1 day ago

Nearby cities with recent reports

Croydon

8 recent signals

10 hours ago
Hammersmith

4 recent signals

9 hours ago
Hounslow

3 recent signals

1 day ago
Brentford

3 recent signals

4 days ago
Southall

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MaxwellDerek
    Deeko (@MaxwellDerek) reported

    Terrible customer service. Broadband has been down since Fri 21st Aug and when I phone to find when this will be fixed, all they are interested in is upgrading my TV/Broadband package @SkyUK

  • drzxsy
    snøw (@drzxsy) reported

    @Blue_Footy @SkySports we really need to talk about how blueco is pulling off these sales man **** is so crazy now

  • StephenLeeds79
    Stephen Clarke (@StephenLeeds79) reported

    Really regretting switching from BT to @uksky broadband. Sky app says 800+Mbps to the hub yet I’m getting 10.8mbps in the living room and 0.87 in bedrooms! BT gave us reliable speeds throughout. Sky can’t send an engineer until 18th September!! @skyhelpteam any help??

  • TheIrishKopite1
    The Irish Kopite (@TheIrishKopite1) reported

    What was going on with @SkySports commentary yesterday? They told the viewers nothing about the penalty, whether it was or wasn’t one, (it clearly was), and the long delay while Dom was waiting to take the peno. Horrendously bad commentary by Peter Drury and @GNev2 #NEW #LIV

  • dale_sando
    Dale Sanderson (@dale_sando) reported

    @PureWrecsam @SkySports Fair play. No issues here then 👍

  • lee_davies86
    Dijon ⚫️⚪️ (@lee_davies86) reported

    @VivaLREM And he’s not even the worst on SkySports either…

  • JoshuaGibson88
    Joshua Gibson (@JoshuaGibson88) reported

    @ToonFan14 @SkySports Why should anyone feel sorry for Newcastle. **** happens, players go to bigger clubs. We lost coutinho and Suarez to Barca over the years. Torres went to Chelsea cuz he wasn’t gonna win anything with us. Get over it and stop taking it so personally

  • stuartburkhill7
    Stuart Burkhill (@stuartburkhill7) reported

    I see Carragher can’t help himself, manchild. I’d love to know how @SkySports still saw fit to employ him after disgraceful spitting incident

  • ChUkWuEbUkA2x
    DON GILBERT (@ChUkWuEbUkA2x) reported

    @SabirJuma @eurofootcom @SkySports Again the game plan was to lure United to press, And then go long, leaving their big striker alone with heaven or Harry. This is why arsenal are good, they press so high that One of the Cbs follow his maker down the pitch in 1v1 marking. Arsenal win first and second *****

  • londonhoneybee
    Melissa_B 💙🏳️‍🌈🏳️‍⚧️☮️ (@londonhoneybee) reported

    @SkyHelpTeam Of course you're not monitoring this anymore! I'm adding to the list of complaints so others can see. 5 weeks without broadband. Can't work, can't watch TV. Got nowhere contacting your help centre. No updates, no idea when it'll be fixed. Utterly useless. You are a disgrace!