Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Hammersmith, Hackney, Croydon, Hampton, City of London, Wandsworth, Southwark, Northolt, Caterham, Hounslow, Addlestone, Fulham and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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lisa homan
(@lisahoman) reported
from
Hammersmith, England
@SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Fraser Masefield
(@fmasefield) reported
from
Hammersmith, England
Brilliant analysis but the poor drunk/hung over cameraman got a right bashing from @Athersmike, @WardyShorts and @nassercricket!! 😂 #ENGvSA #SkySports
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Ryan Morrison
(@RyanMorrisonJer) reported
from
Kensington, England
@ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV
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fifi ahmed
(@fifiahmed1) reported
from
Islington, England
@SkyUK haven’t had signal for a week engineer visit and they can’t get in the scaffolding to fix it due to regulation. Told just going to have to wait until it’s down #nohelp #fuming been a customer for 10 years #charming
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Ryan Morrison
(@RyanMorrisonJer) reported
from
Paddington, England
@JennBridge @SkyHelpTeam I’m living in England now - I cancelled sky when I was in Jersey due to regularly poor signal
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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kim stroud
(@kimstroud17) reported
from
Hillingdon, England
@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!
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darren jordan
(@DarrenJoey) reported
from
Brockham, England
Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown
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E steenson
(@EBibsteenson) reported
from
Camden Town, England
Hold on! how come @SkyUK is not giving me a #vip reward! Is this just conning customers as usual #sky #complaint #broadbaster #fraud #ripoff #10years #digital #tv #broadband #uk #london #dodgy
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was wondering if you could help me. I was 1 day late paying my bill. and sky put a £50 charge on for paying 1 day late thank you
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Soupy twist
(@RealSoupyTwist) reported
@bhastie91 @SkyUK Apparently this is contrary to the terms and conditions, which a) makes it completely different to every other streaming service on the planet and b) isn't explained at point of sale, even though the contract states sky will charge you a second sub if you do it.
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Steakpuncher
(@Steakpuncher) reported
@SkyHelpTeam Sep 30th, October 19th, October 27th. In the past 5 weeks my internet has gone down due to a "Service outage" (not maintenance) for several hours on these 3 occasions. With short term outages around midnight on a few other days. Why is #Skybroadband so unreliable?
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Gemma Dobson
(@gemmaofjmc) reported
@SkyHelpTeam @Fred_ugly not really good enough Jason two weeks my data not even working properly i’m paying for a service that doesn’t work! I have a teenager who needs to write essays a levels and can’t !
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Megan Douglas
(@MegDouglasTeach) reported
@SkyHelpTeam hello, just wondering if there is a problem with broadband in the RG area? We’ve not had WiFi since 9am yesterday morning. Followed all instructions to fix it and nothing is working? Please help! 🙏🏼
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Soupy twist
(@RealSoupyTwist) reported
@andiparry @manfred_dingo @SkyUK If you have sky mobile and sky tv their system won't let you do this. Call them, demand they cancel all contracts and start from scratch
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kirsty widdowfield
(@kirstynewcastle) reported
@SkyHelpTeam It’s my parents account. I don’t have access to the sign in details right now. I know it said there was an engineer allocated and work should be completed on the 3rd
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Tom Vincent
(@TomboBrewster) reported
@virginmedia Yep. Now saying they have to dig up the road and it'll be another 3 weeks. Currently cancelling our contract with Virgin and going to @SkyHelpTeam as at least they seem to know what's going on (the fact its taken customer service 10mins just to cancel our contract says a lot)
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Pete Dodd
(@petedefc) reported
@SkyHelpTeam your service is absolutely horrendous, internet constantly on and off for nearly 3 days just turn it off and fix it properly ffs!
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Taco
(@Tacothemini) reported
@SkyHelpTeam my poor grandad waited all day yesterday for his sky broadband to be delivered and sky did not even turn up!
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Portas
(@Portas30k) reported
@SkyHelpTeam Yes we've run the checks. And judging by the number of people on here from the same area reporting the issue to you, the problem isn't on our side.