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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/31/2026 06:45

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, London, Southwark, Fulham, Ealing, Epsom, Northolt, Hounslow, Paddington, Croydon, Islington, Tower Hamlets, Addlestone, City of London and Kensington.

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City Problem Type Report Time
United KingdomSouthall Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomLondon TV
United KingdomFulham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RobertBalcombe Robert Balcombe (@RobertBalcombe) reported from London, England

    @SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.

  • ligarius colin lewis (@ligarius) reported from Richmond, England

    @CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp

  • TrueAJKing AJ King (@TrueAJKing) reported from Lambeth, England

    @SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.

  • iamspalding Grand Theft Spalding (@iamspalding) reported from City of London, England

    @AlexScott So in 2011 we had that horrible pair of *****, Andy Gray and Richard Keys (who no-one liked) and now we have Alex Scott who is clearly the star of the show... good work @SkySports

  • Sanassee Dinesh (@Sanassee) reported from Croydon, England

    If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball

  • IbroxMole Bill the Butcher (@IbroxMole) reported from City of London, England

    @SkySports can we please get Andy Walker to **** from commentating on @RangersFC games. He literally is incapable of being impartial where Rangers are concerned.

  • StellaWYLeung Stella Leung (@StellaWYLeung) reported from Wandsworth, England

    @SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.

  • BornBredAFC WWG1 WGA[[[🇬🇧]]]🇺🇸 (@BornBredAFC) reported from Islington, England

    @KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

  • VickyChas3 Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • titanicsno1fan Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • johnmckie John McKie (@johnmckie) reported from Camberwell, England

    @SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate

  • Barbara4003 Barbara Poole ⚽🦅 (@Barbara4003) reported from Croydon, England

    @SkyUK Can’t have a dish unfortunately. Too many trees blocking the signal.

  • MrsScreech Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp @SkyHelpTeam my continued lack of fibre broadband activation is a joke. Still no definite activation date although it was supposed to be 29th Jan. This is now the subject of an official complaint. I expect activation to be completed by close of business Fri 8 Feb.

  • pussinpjs1 linda holmes (@pussinpjs1) reported from London, England

    @SkyUK Thanks but I have just got my account so can't really change. The TV is the problem as its old and does not have the HIMIDI connection

  • Ecko1957 Ecko man (@Ecko1957) reported from Ealing, England

    I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports

  • MrsScreech Jess (@MrsScreech) reported from Camberwell, England

    @OpenreachHelp Thanks to a broken port and lack of capacity I now face almost a week's wait for my fibre broadband activation which should have taken place on 29th Jan. Not good enough! @SkyHelpTeam

  • tompetraus TOM44S #TeamLH (@tompetraus) reported from London, England

    @SkySportsPL @SkySports @Carra23 He’s for real here arsenal as bad defending bench mark or something @Carra23 can get lost arsenal played city of the park 2015 jan 18 for exc u moron

  • titanicsno1fan Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • RickiKenny ricki kenny-hyde (@RickiKenny) reported from Camberwell, England

    can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • samjane79 Samantha Mulholland (@samjane79) reported

    @SkyHelpTeam your support hours end at 9, are we likely to get an update before then?

  • SnowballSte stephen snowball (@SnowballSte) reported

    @crispyspleen @SkyHelpTeam I rang up start of the year explaining I’d had my hours cut. Been a loyal customer for 15+ years. They offered to knock 1.50 off my bill if I signed up to another 18 month contract. I can’t wait to cancel it all together. Awful company

  • Andrew267532 Andrew Brown (@Andrew267532) reported

    @SkyUK any news when the outage in Durham will be sorted?

  • 65Dangermouse David 💙 (@65Dangermouse) reported

    @SkyHelpTeam Hi I have registered for @ParamountPlusUK as per your offer. When I have tried to watch a show, all that comes up is a black screen, with a revolving white circle. Is the platform down at the moment with the UK?

  • linda_anne_8791 Linda-Anne (@linda_anne_8791) reported

    @SkyHelpTeam blaming BT for Durham outage yet my BT Internet had been fine all day and I've been on Teams meetings at home for work all day @bt_uk

  • kamkel72 Kelvin McIvor (@kamkel72) reported

    @SkyHelpTeam any update on the broadband outage in Durham

  • JAMcLean1984 Jamie McLean (@JAMcLean1984) reported

    @SkyHelpTeam any update on the outage in Durham at all?

  • JenLangley Jenny (@JenLangley) reported

    @SkyUK can you update us in Durham when the broadband will be back up please? It cut out in the middle of my work today. Are you going to compensate us for lost income due to this 8 hour long outage? Very frustrating.

  • Minimeister1878 Minimeister 1878 (@Minimeister1878) reported

    @PeterScott22 @SkyUK I had sky for years. Would cut out 12-15 times a day. Worried about changing due to working from home but took the plunge to Vodafone 12 months ago and it’s dropped ONCE in all that time. Get rid mate.

  • RJP_LEARNS Rob Potts (@RJP_LEARNS) reported

    @SkyUK Cut off five times trying to speak to customer services. Why make it so hard?