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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 10 outage signals in the last 24 hours around Surbiton, including 10 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 15, 1:08 PM GMT+1.
  • 63% Internet (63%)
  • 21% Wi-fi (21%)
  • 6% TV (6%)
  • 5% Total Blackout (5%)
  • 3% E-mail (3%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Southall, Hammersmith, Brentford, Croydon, Wandsworth, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, and Mitcham.

CityProblem TypeReport Time
Southall Wi-fi 2 hours ago
Hammersmith Internet 4 hours ago
Brentford Internet 5 hours ago
Croydon Internet 15 hours ago
Hammersmith Internet 15 hours ago
Wandsworth Internet 19 hours ago

Nearby cities with recent reports

Hammersmith

27 recent signals

4 hours ago
Croydon

6 recent signals

15 hours ago
Brentford

2 recent signals

5 hours ago
Wandsworth

2 recent signals

19 hours ago
Southall

1 recent signals

2 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • j199024
    John (@j199024) reported

    @AFC_Gooner_Mark @AllenWeso6 @SkySports I do understand mate because I've been there and it made me realise there is more to life especially when I look back and think I wished I could go back and not have worked that Sunday because I never got to create other memories. I wish your lad all the best with his GCSE's mate but there is always another day for GCSE's but there is only one day to create that memory you'll never forget and neither will your Lad.

  • kevy_b84
    Kevin Beaton (@kevy_b84) reported

    That Ref Watch on @SkySports is another load of utter nonsense. Pre scripted and skirt past all the actual issues.

  • dezza2542
    dezzafromscarborough (@dezza2542) reported

    @SkySports Not nearly as bad as mocking a players stammer though.

  • whatjamietweets
    Jamie (@whatjamietweets) reported

    @AngryBilic @SkySports It's awful isn't it!

  • ExtendedShowing
    Chris Thomas@ExtendedShowing (@ExtendedShowing) reported from Clifton, England

    @MarioTuchi @SkySports @SkySportsPL What crap.their careers are over u ****

  • B_JMills
    Bradley Mills (@B_JMills) reported

    @TheSpursWatch @SkySports Why are yous arse about referees? It’s not referees that are making Spurs be ****?

  • steviehamer
    stephen hamer (@steviehamer) reported

    @Garymobarry @SkySports I’m a Boro fan and you might be right… but ****, how fragile Southampton fans will be if they get kicked out 🤪

  • bdunne2704
    Bren (@bdunne2704) reported

    @KIFFC1879 @SkySports 100%,Drury is terrible

  • GBigDawg45
    GoonerGray (@GBigDawg45) reported

    @SkySports Only does this **** because he knows camera on him

  • antineil
    Anti Neil (@antineil) reported

    @MikeJudges1 There has been no complaint. There has been so far... A rumour started by SkySports at half time Backup rumours from The Sun and the Times Nothing from the club or the EFL Huge speculation by 'disgusted' fans on twitter