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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/16/2026 04:05

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Camden Town, Hackney, London, Hammersmith, City of Westminster, Southwark, Guildford, City of London, Worcester Park, Croydon, Paddington, Southall, Hampstead, Islington and Hounslow.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomCamden Town Internet
United KingdomHackney Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyHelpTeam I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • JeffSalmon Jeff Salmon (@JeffSalmon) reported from Camden Town, England

    @SkyUK I just gave up and have decided to stay with the **** service that I get at Virgin. What a pity. I was actually quite excited about getting away from Virgin because for the past five days the immediate postcode has been without service. Don’t say I didn’t try…Jeff

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam I usually connect directly via my smart tv to Netflix, never had a problem

  • SkinsELive 🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • QuantumCaza Coffee (@QuantumCaza) reported from Islington, England

    @SkyUK I beg you fix the Wi-Fi

  • cycleoptic cycleoptic💙💚 (@cycleoptic) reported from Islington, England

    @SkyHelpTeam We stopped the uhd download and down loaded in hd, ( which still appeared slow, bug with less data to move was ok ) My non-sky broadband download speed was measuring over 350 Mbs at the time.

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • silkskt Silka (@silkskt) reported from Camberwell, England

    @SkyUK I have been trying to connect to my broadband for the past two hours. Just logged in and your website says I don’t have an account with you. Tried calling and no option of speaking to a human available. Help please.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • markslopez1 Mark Lopez (@markslopez1) reported from Islington, England

    @SkyHelpTeam Impossible to get through to anyone! I’ve had no internet or phone line for at least 16 hours! Can anyone shed any light on this please?? Absolutely ridiculous! I’ve had sooo many issues with this over the years. Simply not good enough.

  • MarketerHayden Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesh220279 James (@jamesh220279) reported

    @SkyHelpTeam Oh right ok, any reason why they would? I have never had a direct call from any of your contact centres.

  • mancitystu Stu (@mancitystu) reported

    @SkyUK Your broadband is ****!!!! Everyday it decides to turn itself off and on!!! I’ve just missed a goal because it’s so ****!!! Every time I ring they say ‘It’s fine’! Well let me tell you, it’s certainly not ‘fine’!!!

  • fab7io TWITCH @Fab7io (@fab7io) reported

    Why ******** does the Sky Go app on desktop still not have HD channels? @SkyUK @SkyHelpTeam

  • nav6370 Nav (@nav6370) reported

    @SkyUK- called you tonight took 10 minutes trying to get your automated system to put me through to a customer advisor who then at 8,55 put me back in the que knowing you close at 9pm- absolutely rubbish service 😡😡

  • kettleteasdel kettle (@kettleteasdel) reported

    Why am I paying £62 a month for @SkyUK when it never ******* works?

  • BigJotta 🇧🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇳🙅🏾‍♂️ (@BigJotta) reported

    @SkySports All this guy does is talk **** and whinge.

  • John04407982 John (@John04407982) reported

    @SkySports That’s possibility the worst take I’ve heard in boxing in the last decade

  • Cheeemit Christian Schmidt (@Cheeemit) reported

    @SkySports @SkyGermany Sky Ticket Sports is the biggest scam ever. Final month and NEVER again. **** them!!!!!

  • jonday2473 jon day (@jonday2473) reported

    @SkySportsPL @SkySports Awful from the wolves defenders

  • randomtaskkk randomtaskkk (@randomtaskkk) reported

    @SkyHelpTeam All showing as fine. Nothing else is sharing my network - only this device. Speed test to Liverpool server is fine (I get 51mbps from a 56mbps Sky package). Speed test to London server is very poor (3mbps). Same device, within seconds, no changes to network traffic my end.