Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, City of Westminster, Isleworth, Wembley, Fulham, Croydon, Hounslow, Wandsworth, Islington, Greater London, City of London, Hammersmith and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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LondonLady11
(@LondonLady11) reported
from
Islington, England
@PeabodyLDN really need to sort out our @SkyUK dish.. two weeks of no signal is really *************** now.. was told it should be sorted by the weekend and still the signal is dropping out all the time. Can't watch @gmb.. really annoying 😤
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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Lisa-Jayne Lewis 🐞
(@LJL_77) reported
from
Guildford, England
@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.
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James Windsor
(@jamesdanw) reported
from
Croydon, England
@SkyUK Hi guys no tv signal in SE19 for about an hour now. Powered down the box etc but still nothing
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bobsmailes
(@bobsmailes) reported
from
Kingston upon Thames, England
@MatchroomBoxing @KatieTaylor @SkySports @DAZN_USA Though sadly it was an awful verdict , at best it was a draw
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Ray Rajani
(@ManUtd_BITW) reported
from
Camberwell, England
@SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Brenton O'Callaghan
(@callaghan001) reported
from
Hillingdon, England
Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!
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Creator code - Wispahhh
(@WispaHH) reported
from
Lambeth, England
@SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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James Windsor
(@jamesdanw) reported
from
Croydon, England
My @SkyUK Q box has gone down. Emergency services contacted.
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Bridgette Parlma
(@Bparlma) reported
from
Hammersmith, England
@SkySports need to get #Eredivisie for their pundits to stop sounding stoooopid 🙄🙄 they never watch it and still think about Robben and RvP ...#jesuswept
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bethany Jackson
(@bethjackson1999) reported
@SkyHelpTeam trying to order Sky TV and broadband and you’re telling me I’m already a customer, I am not? Please help!
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CiB 🏴 🇪🇺 😷
(@CodeIsBroken) reported
Well, installation of @SkyUK Ultrafast has been a shambles this morning. @WeAreOpenreach rocked up to install the line and can't get a cable down the pipe. No idea when another engineer might turn up to resolve. Time wasted making space for them. Very frustrated!
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Terry Felipe
(@eltel89) reported
@SkySports Plantar faciitis is horrible! Had that last year and kept me out of playing for ages!
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Jesse Mclellan
(@mclellanjesse) reported
@footballdaily @SkySports talking garbage again
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🏴🏴🏴
(@Cranky84) reported
@SkyHelpTeam But it doesn't say why its gone up. You've broken the contract. This isn't an inflation increase, it's a price increase whilst we're in contract.
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Lou Rycroft
(@LouRycroft1) reported
@SkyHelpTeam I’ve tried checking sky app, tried online and even rung! No one seems to be able to confirm my engineer visit, or give me a rough time (as promised when ordering)….. please help!
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Stubbsy
(@garryakastubbsy) reported
@SkyHelpTeam Any word on the outage in fk1 area? internet been down for days now
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Tracy F 💙
(@tracyf1971) reported
@Cranky84 @SkyHelpTeam Make a formal complaint. The same thing happened to us when mid contract with Virgin. We got it refunded. Good luck.
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Sarah
(@xsreynolds) reported
@SkyHelpTeam SE3 and our Internet has been dropping out all morning. Are there known issues? The website and My Sky App says there are no problems.
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Iain Munro
(@iamthemunro) reported
@giles75 @SkyHelpTeam I’ve reported it and an engineer will be on hand to fix it in “upto” 48 hours. Helpful