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Sky Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/31/2025 17:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: City of Westminster, Brentford, London, Hammersmith, City of London, Hackney, Southwark, Hounslow, Paddington, Croydon, Catford, Kensington, Worcester Park, Sutton and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of Westminster Internet
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomHammersmith Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • ranaraptor Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • Katie_Lewis_ 𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • CabbieOO7 CabbieOO7 🇬🇧 (@CabbieOO7) reported from London, England

    @SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • omerreza Omer Reza (@omerreza) reported from Hackney, England

    @SkyHelpTeam No broadband in E8 - is there an ongoing issue?

  • JefferyOllie Ollie Jeffery (@JefferyOllie) reported from Redhill, England

    @SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You

  • WoleAdesemoye Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • jackjctaylor Jack Taylor (@jackjctaylor) reported from Islington, England

    @SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?

  • Lewoodman Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • sparkyhester M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • kypros_michael Kypros Michael🔰🇬🇷🇨🇾 (@kypros_michael) reported from Croydon, England

    @SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • nadeemshassam Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • stanleymotown Stanley Motown (@stanleymotown) reported from London, England

    @SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not

  • claireleonePR Claire Foster FCIPR 💙 (@claireleonePR) reported from Camberwell, England

    @SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you

  • DJPlucknett Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • SukiHubbard suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • LondonNIrish PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jurgenschmidt0 John Smith (@jurgenschmidt0) reported

    @SkyHelpTeam This never happened with @TalkTalk 😡

  • MacChilvers Mac Chilvers (@MacChilvers) reported

    @SkyHelpTeam Up there with one of the worst internet providers, it’s taking hours to fix this cmon

  • winstanley100 adam winstanley (@winstanley100) reported

    @marcmcfc69 @virginmedia @SkyUK I know mate both are down 😬👀 but then again both of them are ****

  • heatherperry77 Heather Perry (@heatherperry77) reported

    @SkyHelpTeam When do you expect this issue to be resolved.

  • NichStarling ᑎIᙅᕼ ᔕTᗩᖇᒪIᑎᘜ 🌹🇪🇺 (@NichStarling) reported

    @SkyHelpTeam Why are you telling people on the phone it’s a firmware issue. Is that a lie?

  • Dickson98840917 Dickson (@Dickson98840917) reported

    @SkyHelpTeam My family is completely shut down indoor and lockdown outdoors. Sky what is going on? Where do we belong now? We are in the dark. Dickson from Dagenham.

  • JulieCDurrant Julie Durrant (@JulieCDurrant) reported

    @SkyHelpTeam This is crazy. Lowestoft had an outage for 6 hours on 23rd Dec. Will we get a refund?

  • TheRanter2012 TheRanter2012🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheRanter2012) reported

    @SkyHelpTeam What the hell is going on? Are you Trying to rival BT for the worst service?

  • NtotheHizzo Oshom Bob (@NtotheHizzo) reported

    @whumaan @SkyHelpTeam Had no signal since earlier today 😠

  • leighb070412 leigh brown (@leighb070412) reported

    @SkyHelpTeam Any news on progress fixing the problem