Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 28: Problems at Sky
Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (12%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Paddington, Northolt, Hounslow, Hackney, City of London, Staines, Southwark, Islington, City of Westminster, Croydon, Greater London, Tadworth, Tower Hamlets and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Internet | |
| London |
TV | |
| London |
Total Blackout | |
| Paddington |
Internet | |
| London |
Internet | |
| Northolt |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Big Sigh
(@SionDeFreitas) reported
from
Croydon, England
@SkyHelpTeam It's been resolved. I had been without internet for the entire evening last night re Norbury. But there are often outages with the broadband so nothing new. When theres another problem I'll be in touch.
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@SkyHelpTeam SW16 area and no #internet I followed troubleshooting advice and now trying to call sky, on the phone 17 mins so far still waiting for some one to answer!! HELP!
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Rob McEwen
(@Rob179m) reported
from
Merton, England
@SkyUK so the latest appointment for customer services and an appointment to “swap a mini box” is a whole month...I pay OVER £120 a month and have done for a decade and this is the BEST sky can do....seriously this is pathetic
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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🗺Nick
(@bluemoonstar) reported
from
Kensington, England
If you're considering @SkyUK - don't bother. Worst customer service.
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🗺Nick
(@bluemoonstar) reported
from
Hillingdon, England
@SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Consigliere
(@aminahpriancak) reported
from
City of London, England
@SkyUK worst WiFi outchea
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@mac1882thfc @SkyHelpTeam @virginmedia Been with @virginmedia in the past & had loads of issues with them in my area unfortunately & the hiking up on charges was not helpful despite being a loyal customer of 16 years & poor customer services attitude.
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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Alannah Jasmine
(@AlannahJasmine) reported
from
Camden Town, England
@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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Ian Briggs
(@ianbriggs) reported
from
Croydon, England
@jimmykorderas am watching @WWENXT on the network as over here @skysports are not showing it 😠 still in January @btsport will be showing @WWE
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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Ashish Patel
(@Ashishpatel1972) reported
from
Croydon, England
@SkyHelpTeam @mac1882thfc Yes outage in NORBURY area! Does not help disabled customers inparticular who rely on a service to communicate with outside world!
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Özlem Mehmet Gürses
(@ozlem4ever) reported
from
Croydon, England
@rebeccadlloyd @SkyHelpTeam I got through! Apparently it is an BT exchange in the area that is a problem and not an individual issue. Also that they are working on finding the problem, have been asked to allow 48hours for them to resolve the issue. 😳😡
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Don
(@DonMcgowan6) reported
from
Hammersmith, England
@SkySportsPL @SkySports Gary Neville said Utd have spent £900 million on this pile of shit that’s why I am going off these overpaid premier wankers
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Anup
(@anuppatel1980) reported
@SkyHelpTeam I cant even cancel online
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Matt B
(@mrbeale78) reported
@discoveryplus app on @SkyUK needs some serious UI updates, it’s awful! Laggy, never clear where the active selector is and general rubbish. Content is good, shocking experience though 🤯
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Anthony Church
(@Anthony51905113) reported
@SkyHelpTeam Still off 5 hours down the line. Bt, Talk Talk Ee etc all affected as its open reach issue
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Ryan
(@10ryno) reported
@SkySports Same **** he has spat a drooled about for that last 5 managers
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Mr Nick
(@nickmonkey) reported
@SkyHelpTeam hi folks. I am an existing customer and want to upgrade my sky q to sky q uhd. I don’t want a sky glass system. Could you help out please.
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Dave
(@DaveNoMercy64) reported
.@SkyHelpTeam I am on the verge of cancelling Sky Glass. Confirmed I’m getting 94mbs through Netflix on the Sky Glass TV. But nothing is playing. I’ve split my home network so only Sky Glass is on the 5ghz frequency and I still can’t watch anything on normal TV right now
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Hhoohaa
(@HeidiLWelsh) reported
@SkyHelpTeam rubbish. Sky stream quality 90. Fix now. Getting really fed up with this
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Dave Robinson
(@rdavijie) reported
@SkySports Why are the media not knocking on doors asking WTF ARE YOU LOOKING AT VAR Ref.....
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Helen Fenton
(@HelenFenton15) reported
@SkyHelpTeam Chloe - I want a breakdown of my mothers bill since 2013 , my mother has moved contracts 2014,2015 and her bill is now £120 per month - she has no extras she watches bbc 1 and bbc 2 , she phoned no more than 4 people on her landline . I want to terminate the contract now
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Rvs
(@arv_9) reported
@SkyHelpTeam trying to cancel my contract, over an hour wait…upgrade team 5 minute wait; taking the biscuit here abit?!