Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 23: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, Ealing, Southwark, Hounslow, Kensington, Sutton, City of Westminster, Paddington, Wembley, Weybridge, Southall and Purley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| Croydon |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Illy Mus 💙
(@illymus) reported
from
Camberwell, England
@SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Patrick Keyte
(@PatrickKeyte) reported
from
Camberwell, England
@SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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The Gambling Russian
(@SpasiboComrade) reported
2 days. 3 days @SkyHelpTeam what is the issue??? And why does it go off for everyone at same time funny o clock in morning... Coincidence.. Paying for something u usuable 🚮
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Heath Philips
(@HeathPhilips) reported
@SkyHelpTeam absolutely disgusted sky l’ve been a customer for over 15 years and no call to ask to renew contract so much for loyalty!
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Ray Bird
(@raybird1981) reported
@SkySports Don’t get all the overreaction! He is in the 3 worst defends I have seen play for Saints in the premier League, and I have seen Dryden and Lee Todd play for Saints ! Being able to play a bit and chip with goals seems hide the fact he can’t defend for toffee !
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⚫️⚪️ρнιℓ⬛️⬜️
(@sparxx) reported
@PMalfurious @SholaGianfranco But SkySports is just a mouthpiece of the PL, who support the “big 6”. Why would anyone take them seriously?
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Esther Wild
(@EstherWildPhoto) reported
@SkyHelpTeam for the second night in a row we’ve had no broadband service, it went off exactly the same time as yesterday :/ what’s happening, please? I rely on it to work from home! Thanks
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RAD
(@radtunez) reported
WiFi is down..once again. Right! that's it I'm tired of sky broadband. Will be moving to BT Broadband now. @SkyHelpTeam
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Emma-Charlotte
(@EmzieChar13) reported
@SkyHelpTeam hi, i have broadband and tv. But on my account I can only see TV and it says my broadband contact has finished. Which it hasn’t… help please.
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Geoff Monty
(@MontyGeoff) reported
@SkySports Yeah right. Mind games by Kohli. Ali has never been consistently good enough to play at international level. He can produce good performances on pitches prepared specifically for his bowling but that's about it.
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𝖘𝖎𝖙𝖍 Gerbz | Christian 👽
(@CallmeGerbz) reported
@SlNlSTA @SkyHelpTeam FIX THIS MANS **** ALREADY
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de real
(@ErnestNwbuizu) reported
@SkySports Seriously this bull **** y’all