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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 09/16/2025 23:30

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (57%)

    Internet (57%)

  2. TV (18%)

    TV (18%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Southwark, Hackney, Brentford, Hammersmith, Greater London, Wandsworth, Croydon, Redhill, Paddington, Islington, Hounslow, City of London, City of Westminster and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomSouthwark Internet
United KingdomLondon Wi-fi
United KingdomHackney Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • AliHunter1 Alistair Hunter (@AliHunter1) reported from Camden Town, England

    @steeleyp_ @SkySports Slight flaw to that argument is I happened to have that fully produced and packaged product on another stream (NFL GamePass) at the same time. No audio issues. It was just Sky who had the sound problem. What else you got?

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice

  • maburte003 maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • RetiredChav Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • PurveeH Purvee Hetamsaria (@PurveeH) reported from Camberwell, England

    @SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.

  • imogenpowell Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • 9ElmsArtsRev Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • flchambers_ Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • lizziehodgsonx Lizzie Hodgson (@lizziehodgsonx) reported

    @SkyHelpTeam tried again to contact your team about our shocking internet connection and the line keeps going dead. Shocking service we want to speak to a person not a robot!

  • salisbury_shed Salisbury Flower Shed (@salisbury_shed) reported

    @SkyHelpTeam I have just spoken to someone at Sky. They say it’s @OpenreachHelp that can speed things up. Open Reach say it’s Sky. No one is helping whatsoever!!! Shocking customer service from both companies! 😡

  • amylouise0295 Amy Louise (@amylouise0295) reported

    Never in my life have I had such trouble with a company, I was told I could cancel my tv package and now being told that I can’t absolutely joke @SkyHelpTeam @SkyUK

  • Jen_Catter Jen Cat (@Jen_Catter) reported

    @SkyHelpTeam We had a number of calls on Sunday lasting 2.5 hours. The problem not solved was our inability to access Paramount+ or Discovery+. It was agreed that we would be called this morning about it.

  • oxyuris Mart Jonsson (@oxyuris) reported

    @SkyHelpTeam No, there's no point. You will just tell me, again, that it isn't broken. When it clearly is. Sky advertised 'cloud recording' for playlisted programmes which is simply untrue. That Sky allowed the remote to be released like they are shows how little testing was conducted.

  • SansomTracy Tracy Sansom (@SansomTracy) reported

    @SkyHelpTeam Thanks for the update and your help. It’s disappointing that we won’t get to see it or get the full paramount+ experience thanks again x

  • salisbury_shed Salisbury Flower Shed (@salisbury_shed) reported

    @SkyHelpTeam Yes I know that. @OpenreachHelp did do the interior installation on Tuesday morning, the guy said someone would be there in the afternoon or Wednesday to do the outside connection and no one turned up! Never heard back until we contacted both companies.

  • EwanMur29934067 Ewan Murray (@EwanMur29934067) reported

    @SkyHelpTeam how do you cancel a phone contract.

  • RobinGooch3 Robin ***** (@RobinGooch3) reported

    @SkyHelpTeam Hi Daniel, the phone cable to my hose has come away when a plant fell down so I can’t use phone or broadband, it’s getting desperate now so any help would be great

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @RobinGooch3 @SkyHelpTeam And how exactly did you report the problem?