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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 14, 11:38 AM GMT+1.
  • 63% Internet (63%)
  • 22% Wi-fi (22%)
  • 7% TV (7%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Leatherhead, Feltham, Croydon, Brentford, Southall, Wandsworth, Banstead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, and Hampton.

CityProblem TypeReport Time
Hounslow Wi-fi 52 minutes ago
Hammersmith Internet 56 minutes ago
Hammersmith Internet 14 hours ago
Leatherhead TV 18 hours ago
Feltham E-mail 20 hours ago
Croydon Internet 1 day ago

Nearby cities with recent reports

Hammersmith

26 recent signals

56 minutes ago
Croydon

6 recent signals

1 day ago
Brentford

2 recent signals

3 days ago
Hounslow

1 recent signals

52 minutes ago
Leatherhead

1 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bdunne2704
    Bren (@bdunne2704) reported

    @KIFFC1879 @SkySports 100%,Drury is terrible

  • kevin_carter_uk
    Kevin Carter (@kevin_carter_uk) reported

    @hairygonad @mdridya_1 @SkySports Go **** yourself moron...

  • KevinMclea53084
    Kevin Mclean (@KevinMclea53084) reported

    @SkySports Going worse and worse this sky sports now it keeps going off to the menu on me why is it still doing it I’m not paying for this after this season it’s a loss of service

  • Feisal313
    FAZ 💭 (@Feisal313) reported

    I'm so fed up of having Gary as a commentator on sky sports. *******. 2027 we need change. Jesus Christ. #SkySports @SkySportsPL

  • Plancks
    Tony Banks (@Plancks) reported

    @SkySports Under Carrick, we won't be challenging for anything. Carrick will be fired mid season because he will fail woefully. We had better not offer him the job. His naivety will be greatly exposed and take advantage of

  • creativechrispy
    Chris Pritchard (@creativechrispy) reported

    Burnley are poor. Villa are sluggish! Andy Hinchcliffe on Sky Comms is absolute ****! #UTV #avfc #SkySports

  • CareFreeXtra
    CareFree Xtra (@CareFreeXtra) reported

    @ChelsTransfer @SkySports Kinda doesn’t count if you’re not contributing to the trophies! He’s been awful

  • Spacey1882
    Tommo (@Spacey1882) reported

    @TheSpursWatch @SkySports He’s ******* awful that Aussie

  • AFCWin_
    AFC_Win (@AFCWin_) reported

    @AmBigSerge @StokeyyG2 @SkySports You will never watch a game, beggar

  • JosephPrin2370
    Joseph Prince Enyinnaya (@JosephPrin2370) reported

    @SkySports The guy ought to be ashamed of himself... this is not journalism. This is pure PR from chelsea clueless and stupid owners saying they won't sign xabi alonso that the manger they can can is iraola or Fulham coach. BLUECO OUT