Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hounslow, City of Westminster, Caterham, Wembley, Hackney, Wandsworth, Croydon, Southall, Hammersmith, Hampstead, Islington, Camden Town and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Rob Vinke
(@vinke_rob) reported
from
Sutton, England
I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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#stuckinarock
(@Stuckinarock) reported
from
Twickenham, England
@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Nick Davison
(@nick_davison10) reported
from
Worcester Park, England
@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Kate Davies
(@k8tyDavies) reported
from
Worcester Park, England
@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Greenford, England
How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports
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Tullocarm
(@Tullocarm) reported
from
Lambeth, England
So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Thom Di Choi 😇
(@thomdichoi) reported
from
Islington, England
@scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Riz
(@AKi_RiZ) reported
@8gzd8k76nM @SkyHelpTeam Yes I do expect a same day engineer to rectify the problem caused by the original engineer rather than have no broadband/Sky services for 6 days! Ah you must be the ceo 🤐
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Bella Ciao
(@Bella_Ciao_Free) reported
@SkyHelpTeam I recently was offered a free 2 months of UHD. Should i want to cancel it would i need to give 30 days notice. EG.. If the end of the offer is 01/03/2023 I have to cancel it 30 days earlier... Thanks.
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Nez
(@N_ezbod) reported
@CodeRainster @SkyHelpTeam My sky broadband is awful WiFi constantly drops out, struggle watching 4k content when kids are on their consoles, max speed I can get is 35mb in my street. I will be changing broadband providers in May now we've now got VM down the street. Can't fault their TV though.
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
What do you do when @SkyHelpTeam don't fix your problem and you fill in another online form and they tell you "we closed your online form because you have an open case with us". They're just not fixing my phone line. Ombudsman?
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PS
(@steeleyp_) reported
@maxmusandlexter @SkyUK The Mini will never offer UHD as it simply doesn’t have the required chipset.
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Helen E Ralley
(@roadhousesun) reported
@SkyHelpTeam I contacted you online about a complaint via email at your Customer Support address on 12 December and received an automated response telling me I'd receive a personal reply in 24 hours. Can you explain why, on 29 December, over 400 hours later, I'm still waiting??
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Paul Thomson-Clark
(@PaulThomsClar) reported
from
Saint Neots, England
On the phone to @SkyUK to renew my package with them. So far, been cut off twice and not put through to the department we really need to speak to. On hold again now. This is what Sky Diamond VIP service looks like.
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Andrea
(@coolkitty1984) reported
@SkyHelpTeam are there any broadband issues in wa5 area?
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Mike
(@mikey11williams) reported
@YoungArab61 @TraffordCouncil @SkySports new owners problems ?
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Robb’s Anti-Growth Coalition
(@muffinman0302) reported
@SkyHelpTeam Numerous times. As it said in the contact form message you autodeleted - it isn’t a standard problem that fits on the call handler’s script. Ironically, the phone number you’ve texted me has directed me back to the line system that has repeatedly failed me.