Sky Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 22: Problems at Sky
Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Hounslow, Wembley, London, Brentford, Southwark, Paddington, Hammersmith, Croydon, Tower Hamlets, City of London, Southall, City of Westminster, Richmond and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
Internet | |
| Hounslow |
Internet | |
| Wembley |
Wi-fi | |
| London |
TV | |
| Brentford |
Internet | |
| Hounslow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Ben Burrows
(@benburrows) reported
from
Richmond, England
@SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Shameema Yousuf MBACP MBPsS CMPC HCPC
(@Empower2Perform) reported
from
Wandsworth, England
@SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise
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mark hall
(@mhall71) reported
from
Camberwell, England
@SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Chris Tate
(@tatey1965) reported
from
Wandsworth, England
@hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Fandango
(@Sean00596382) reported
@SkyUK most shocking broadband, have had nothing since yesterday. Persistent problems and when you call to complain you act like a ex who doesn’t want you to leave and bribed you. Looking for a better provider today. We are over!
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Kirsty Kovacs 💃
(@mummabear99) reported
@OpenreachHelp @SkyHelpTeam @SkyUK any chance of an update/SLA with the broadband situation in NN3? been off for 24 hours now. And please dont tell me to follow the steps online using the diagnostic tool. It isn't an individual issue, so many people are experiencing the same.
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BOOMiO
(@BOOMiO_Stats) reported
@talkSPORT The Saturday 3pm kickoffs would cause a problem…. Need to fix that before anything like a Netflix for EPL is thought about. Plus @SkySports & @btsport wouldn’t be too happy to give up there rights to broadcast exclusively.
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Kye Coneyworth
(@Coneykye) reported
@SkyHelpTeam what is going on with your incapability to provide a good internet service that people pay for. Services have been down for almost 7 hours and yet nothing is being done about it. What a joke
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T.B.E at Fifa
(@griggie82) reported
@SkyHelpTeam I have no broadband connection at all! Is there any issues in Northamptonshire?
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Jonny
(@JDelta45) reported
@SkyUK @SkyHelpTeam why am I paying all this money for your services? Your broadband is down in my house and you’re trying to charge me £15 to get an engineer out over this weekend? Absolute disgrace. Sort your customer services out #skybroadband
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Kayleigh Joyce
(@KayleighGJoyce) reported
@SkyHelpTeam @OpenreachHelp have located the problem where the cable has been cut underground which the only company that has been installing new cables in Northampton is @CityFibre So im pointing fingers at you that now more than 400 homes have been cut off…
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BAKS
(@eto_nam_) reported
@SkySportsF1 @SkySports Keeps on whining every race weekend. If it’s that bad, isn’t it the responsibility of Mercedes to find solutions to it?
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Mir
(@MirShahnawaz84) reported
@DefinitelyAdamO @AbsoluteChelsea @SkySports What is 3 weeks have to do with getting wrong players? And who the h are you to tell me to support another club? U don't agree with my comment fair enough but don't tell me what to do.
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Emma Pearce
(@Michell42043060) reported
@mummabear99 @SkyHelpTeam Still no broadband in NN3, Have followed the line test steps and have spoken to the BB team who couldn't suggest anything other than what I've already done,its obviously not an individual issue seeing as half of yesterday's tweets on here were from people in Northampton.