Sky

Sky Outage Report in Surbiton, Greater London, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 11/21/2025 19:25

November 21: Problems at Sky

Sky is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Croydon, Reigate, London, Hammersmith, City of London, City of Westminster, Southwark, Southall, Wandsworth, Islington, Twickenham, Hounslow, Fulham and Brentford.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomCroydon TV
United KingdomHackney Internet
United KingdomReigate Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • lele_loveslife Lele.. (@lele_loveslife) reported from Hackney, England

    @SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • markselondon Mark 🌈🏳️‍🌈 (@markselondon) reported from Lambeth, England

    @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • loganmorri5on Logan Morrison (@loganmorri5on) reported

    @SkySports As much as I like whyte, wtf is he chatting?? He literally ducked all questions about him fighting someone good in the post fight interviews against povetkin, and now he’s tryna throw shade at the WBC champion. Sense was made today 😪

  • sarathic Sar (@sarathic) reported

    @SkyHelpTeam Guys @SkyHelpTeam it has been 5 hrs - as we lost connection at 6am. I appreciate things take a while to fix. However an update would be appreciated. Thanks

  • philhenson1 Phil Henson (@philhenson1) reported

    @SkySportsPL @SkySports VAR is not the problem application is.Clear and obvious.?

  • Dang117 Daniel Gregory (@Dang117) reported

    @SkyHelpTeam is your broadband down in Manchester, I've reset it twice this morning it then connects then drops again and I've gone through all your standard steps

  • ChrisTheShrew Chris Lowe (@ChrisTheShrew) reported

    @robertk82913999 @SkySports It's what he tells them to do... Remember the physio incident with Hazard at Chelsea? Mourinho went mental that the physio went on because Hazard was obviously feigning injury to waste time and coz the physio came on, he had to go off and they conceded.

  • mjf1982 Mark (@mjf1982) reported

    @SkyHelpTeam hi, every time my main sky q box is being watched the mini box either stops completely, or stops and starts, totally unwatchable. Have reset everything, link from main to mini, link from mini to main, network connection, everything in the help section.

  • OfThe13th The13thDukeOfWybourne☘️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@OfThe13th) reported

    @SkyHelpTeam Tried safari browser, chrome, on a phone and on a laptop. Your community forums are full of customers complaining about the same issue? Been going on weeks?

  • GHOF27725135 GHOF (@GHOF27725135) reported

    @SkySports Blimey, he talks more complete crap every interview

  • Leejplatt Lee foster (@Leejplatt) reported

    @SkyHelpTeam your **** you cannot even provide decent broadband

  • Jerry_Osman Asif Osman 🏆🏆🏆🏆🏆🏆 (@Jerry_Osman) reported

    @1882_Tottenham @SkySportsPL @SkySports And Martial is the worst....