Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 26, 3:15 PM GMT+1.
- Internet (57%)
- Wi-fi (18%)
- Phone (10%)
- Total Blackout (9%)
- TV (5%)
- E-mail (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 26: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Hounslow, Croydon, Byfleet, Addlestone, Brentford, Wandsworth, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 7 hours ago |
|
Southall
|
Internet | 8 hours ago |
|
Hounslow
|
Wi-fi | 10 hours ago |
|
Hammersmith
|
Total Blackout | 11 hours ago |
|
Southall
|
Internet | 1 day ago |
|
Hammersmith
|
Internet | 2 days ago |
Nearby cities with recent reports
7 recent signals
5 recent signals
4 recent signals
3 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Ansbro (@ms_ansbro) reported from Hammersmith, England@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, EnglandQuestion to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Rob Vinke (@vinke_rob) reported from Sutton, EnglandI cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Hayden 🚢 (@MarketerHayden) reported from Wandsworth, EnglandHi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam had powercut over night and now no signal?
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Maria D (@Maria_MsBlueSky) reported from Merton, England@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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justvickyxox (@justvickyxox) reported from Merton, England@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Taylor (@NathyT_123) reported@SkySports whoever is on Co Comms for the Newcastle game.. fancy ******* him off ? Wow he’s bad, blokes got 0 knowledge just talking waffle
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Emily 🏳️🌈 (@nedxschneebly) reported@SkyUK help me please - 0800 597 9843 called to sell Sky Protect, he asked for my sort code and account number so i hung up and called Sky and your call handler said no one has rung me today but he had all of my details?
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Puds (@toffeepuds) reported@NOW your TV app is very poor quality these days, please sort it out for people paying over £30 a month to watch live football @SkySports
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Christos (@Richard0_777) reported@NUFCDon @SkySports It's just awful, years over due
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The Rebellious Cockney ♀️ (@RebelCockneyE3) reported@SkyUK Lose money! You cannot expect someone to wait 5/6 days without necessary broadband. Absolutely no help to get through this period was offered. Your service and customer service is appalling!
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Kevin Delaney (@KevinDe30315301) reported@SkySports Absolutely horrible sports channel is taught they might have learned from last season but afraid not two women in studio for spurs v brentford I just have enough of sky now
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Mike Ackermann (@Mr_Excelsior78) reported@S829MLY @SkySports What a dumb comment. Would you say the same if Tyson Fury said he is going to watch Novak Djokovic? You're a ******* retard!
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Dr.sj (@SabirJuma) reported@eurofootcom @SkySports I show Manchester united players allowing Hull city to build from behind not giving any pressure just standing waiting for the ball to be played behind them and afterwards lose the 50 50 *****, fxcking hull City I mean wtf
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Stuey (@StuartS200) reported@TomGaymor @SkySports That flag wave was worse than the famous Gunter Steiner swiss roll incident..... #SkyIndyCar
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Melissa_B 💙🏳️🌈🏳️⚧️☮️ (@londonhoneybee) reported@SkyHelpTeam Of course you're not monitoring this anymore! I'm adding to the list of complaints so others can see. 5 weeks without broadband. Can't work, can't watch TV. Got nowhere contacting your help centre. No updates, no idea when it'll be fixed. Utterly useless. You are a disgrace!