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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Surbiton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Sep 21, 8:36 PM GMT+1.
  • 62% Internet (62%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 7% TV (7%)
  • 3% Phone (3%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

September 21: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Kingston upon Thames, Croydon, Wandsworth, Walton-on-Thames, Mitcham, Hammersmith, Hounslow, Southall, Twickenham, Brentford, Carshalton, Sutton, Byfleet, Addlestone, and Banstead.

CityProblem TypeReport Time
Kingston upon Thames TV 36 minutes ago
Croydon TV 49 minutes ago
Wandsworth Internet 4 days ago
Croydon Wi-fi 5 days ago
Croydon Wi-fi 5 days ago
Walton-on-Thames Internet 6 days ago

Nearby cities with recent reports

Croydon

5 recent signals

49 minutes ago
Hammersmith

3 recent signals

6 days ago
Walton-on-Thames

2 recent signals

6 days ago
Kingston upon Thames

1 recent signals

36 minutes ago
Wandsworth

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, is there an outage in SW17?

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Kershaw444
    Kershaw (@Kershaw444) reported

    Whoever this ***** **** was killed the game, it’s why we are watching stupid nonsense on skysports news today, absolutely **** deadline day

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • saintsmith80
    Saintsmith80 (@saintsmith80) reported

    @skyuk why keep advertising live football so many games if no one can watch it on sky sports + it’s terrible

  • CoachTonyGordon
    Tony Gordon (@CoachTonyGordon) reported

    @SkySports efl coverage on the red button not working

  • paulietage
    Paul D. Armitage (@paulietage) reported

    @charlieldrv @SkyHelpTeam Terrible

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @charlieldrv @SkyHelpTeam What one are you doing to it. I’ve never had a single channel freeze on Q. I’m on stream now and so far so good too. You say sky +. Which doesn’t exist anymore. Are you actually on the old white box? If so. You’re being robbed get off it and get Q installed.

  • DavidMaiden
    David Maiden (@DavidMaiden) reported

    @charlieldrv @SkyHelpTeam I was watching Birmingham v Southampton and it was terrible. I thought it was just me! So pleased I'm not the only one. So, how do we collude to hopefully get something to improve?

  • SallyAnneCoton1
    Sally-Anne Coton (@SallyAnneCoton1) reported

    @charlieldrv @SkyHelpTeam Yep. Was watching Brum v Saints last night. My phone told me a full three minutes before I saw it that Saints had scored. Then the coverage froze and Saints were celebrating when it came back. Never saw the goal….😡

  • wozza2484
    Warren (@wozza2484) reported

    @kieren_rees @SkySports Mine keeps jumping back to the first half! The first half constant buffering and poor quality!

  • scampo999
    CandleCabby 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@scampo999) reported

    @SkySports Graphics team and commentators are awful @CAFCofficial