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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/13/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Hammersmith, Egham, Wandsworth, City of London, Uxbridge, Hackney, Kensington, Tower Hamlets, Wembley, Redhill, Hounslow and Dorking.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Total Blackout
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • CasKnight Casimir Knight (@CasKnight) reported from Camden Town, England

    Does anyone know if @SkySports have a red button service where you can watch Mourinho watching the game as @SpursOfficial win at Wembley today?

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • pakigerian aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • LauraGreenawa12 Laura Greenaway (@LauraGreenawa12) reported from Merton, England

    @BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • barryprotrainer Barry (@barryprotrainer) reported from Hackney, England

    Hi @skytv @SkyUK How do i cancel an engineer appointment?

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • sattapaal Sattapaal (@sattapaal) reported from Hillingdon, England

    @Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • JosaKeyes Josa Keyes (@JosaKeyes) reported

    @SkyUK No broadband due to Storm Eunice damage apparently but that was 19 Feb. Why not fixed? We have work!

  • KiTubby Not So Tubby (@KiTubby) reported

    @MelonheadYNWA @SkyUK Picture is fine/very good. Even with 2 firestick tvs, pc, tablets and phones etc running at same time. Only problem is sometimes on a morning have the problem I mentioned. Need to switch off at mains for a few minutes and it's fine, but could do without this

  • barbiethebossx1 Barbie is the Boss (@barbiethebossx1) reported

    @SkyHelpTeam I hope so too Sky gave me 2 free sky Q Tv boxes after both of my old HD boxes stopped working last month I have the sky insurance that qualifies the 2 Q boxes coming tomorrow I hope they work like the agent on the phone said or I’ll be cancelling my sky acc after 25yrs service

  • AFCLorenzoo lørenzo (@AFCLorenzoo) reported

    @OmphileKingsley @UTDBradleyy @AFTVMedia These couple of fans have huge viewership and even made it to skysports, they give the fans a horrible image This was made even worse when you have the 2 biggest ones (Troopz and DT) go to jail and the other make money from Arteta out t-shirts

  • grahamjames28 Graham James (@grahamjames28) reported

    @SkyUK I have changed my sky account to Signature in the last couple of days and since then I cannot access my recordings or record any programmes. I need to speak with someone but cannot find a contact number. PLEASE HELP or I will have to remove it as it is useless

  • JosaKeyes Josa Keyes (@JosaKeyes) reported

    @bt_uk This is not helpful at all. @SkyUK tells me it is local British Telecom exchange that is the problem. Please direct me to whoever runs that.

  • aimeescragg63 Aimee Scragg (@aimeescragg63) reported

    @SkyHelpTeam Had no phone or internet for 3 days can you help as all the troubleshoots are useless

  • jackendean11 Jack Endean (@jackendean11) reported

    @MikeyStephenso @SkySports Yes because that’s the issue isn’t it, not your scumbag fanbase throwing coins and lighters at the players and singing songs about the Munich tragedy. Get a grip

  • ChrisP1176 Chris Phillips (@ChrisP1176) reported

    @SkyHelpTeam If you don't get your connection issues sorted out then I will be forced to change providers. For a month now your connections cut out daily and it prevents me doing my job. I need a reliable provider and your service is very, very poor. Sort it out or I'm leaving.

  • TicklishBigfoot ¸.*´ӍƦ. C`*.¸ (@TicklishBigfoot) reported

    @SkyHelpTeam hi I have no internet? Please help