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Sky outages and service status in Surbiton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 12, 1:31 PM GMT+1.
  • 65% Internet (65%)
  • 22% Wi-fi (22%)
  • 6% TV (6%)
  • 5% Total Blackout (5%)
  • 2% E-mail (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 12: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Croydon, Southall, Wandsworth, Hounslow, Banstead, Leatherhead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, and Addlestone.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Hammersmith Internet 3 hours ago
Hammersmith Internet 4 hours ago
Hammersmith Wi-fi 10 hours ago
Brentford Internet 15 hours ago
Croydon Wi-fi 1 day ago

Nearby cities with recent reports

Hammersmith

18 recent signals

2 hours ago
Croydon

4 recent signals

1 day ago
Brentford

2 recent signals

15 hours ago
Southall

1 recent signals

5 days ago
Wandsworth

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • AKhan0o7
    Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • martinjorourke
    Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Reddevil19721
    Reddevil1972 (@Reddevil19721) reported

    @Galaxy123124 @centregoals @SkySports On paper! Revenues go up and down..

  • Gilaat_64
    Gil60Four (@Gilaat_64) reported

    @VIBESFCERA @AFTVMedia Yea it's ridiculous crap now. They make complete fools of themselves. Arsenal aren't at their hearts. It's all 2 get on cam & hopefully a SkySports gig. Some don't even talk like fans, they talk like reporters. Adam Keys is masterclass at it cos he's been on Sky. It's all downhil

  • xnd7v
    . (@xnd7v) reported

    @spfl @SkySports never offside , hearts paying refs as per

  • zebski21
    . (@zebski21) reported

    @TheSpursWatch @SkySports Lmao wtf

  • Otees13
    Mikel Supreme (@Otees13) reported

    @themagic_tophat @SkySports stop. Stop. The sport is enough, we don’t need you creating fake crap.

  • Antisocial9912
    David Jones (@Antisocial9912) reported

    @theMadridZone @SkySports whats the point if he wont be given full control? if players whine and cry and you sack him nothing will change? we need to back coaches at this point and tell players who cry to **** out of here.

  • buc_08
    Buc08 (@buc_08) reported

    @SkySports I’ll ask again. Why are you pricing pubs out of showing the football? Why are you charging different extortionate rates so that pubs cancel, rather than charge a fair price and everyone can watch?? If everyone pays a fair price , you make money. If everyone cancels u get nothing!

  • PattonKalunga
    Patton (@PattonKalunga) reported

    @SkySports This guy never says anything original or insightful... Mostly spends 2-5 mins telling us what is already on X.

  • duckgrape3000
    igor (@duckgrape3000) reported

    @BorgeEmil @SkySports Yeah so the fixture congestion destroys the newly promoted team and sends them straight back down 🚮

  • Foskolo
    Ufuoma Egbamuno (@Foskolo) reported

    This thing y'all do now putting out fake quotes now... Roy Keane literally called it a foul in the Skysports studio but look at this garbage here