Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, City of Westminster, Brentford, Hammersmith, City of London, Hounslow, Paddington, Croydon, Catford, Kensington, Worcester Park, Sutton and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Brown
(@tejaysmum) reported
@SkyHelpTeam there has been no broadband in WA4 since 4pm. Your site says there are no issues but BT says there is an outage. How do I report this to you to get fixed.
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Liam Keogh
(@lknffc) reported
@SkyUK terrible customer service this afternoon, my partner is trying to contact your customer service and you keep hanging up while she's on hold #skytv #sky #terribleservice
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HR
(@hrcastle) reported
@SkyHelpTeam want to remove sky kids from my package but won’t let me do it online. But says delays answering phone so only call if emergency. Why can’t I do this online?
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tim gregory
(@tim_harpenden) reported
@SkyUK I can’t remove a movies package. It says I have to call but I haven’t got the time to call or want to waste your time on a call when you could be helping others with more important issues. Please help
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Samara Rizvi
(@ModaOnTheGo) reported
@SkyUK hello i am still waiting for my sky broadband to be installed it's been over 4-5 months now, i'm extremely disappointed with my service, sky's waiting times are totally unrealistic and have had to pay £30 extra a month to my tele bill to tether from my phone to my laptop
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Roy Cartwright
(@Royc92) reported
@SkyHelpTeam My current service is fine. It’s every time I try to connect to skygo it comes up with the error saying access denied.
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💙❤OsamaSaadatNajib21💙❤#AVFC
(@ONajib18) reported
@kaleem_amaan @RHAVFC @SkySports You have no argument so shut up you never even been to Manchester
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Roy Cartwright
(@Royc92) reported
@SkyHelpTeam everytime I try to access Sky Go or login I get cannot access on this server error message
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Luke McCreery
(@lukemccreery1) reported
Shock, another broken promise by @SkyUK. Promised a call back by 6pm, an hour later still nothing. VIP platinum means nothing. The worst company for customer service EVER
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slippytit
(@Slippytit1) reported
@stunno_p @TheatreofDrea14 @SkySports Expensive players? Who breaks the records. City have broken none.