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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 03/13/2026 08:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Northolt, London, Croydon, City of Westminster, Southwark, Wandsworth, Hackney, Brentford, Wallington, Hampstead, Islington, Tower Hamlets, Hounslow, City of London and Hammersmith.

Loading map, please wait...
City Problem Type Report Time
United KingdomNortholt Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomCroydon Internet

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • chrisgolds Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • belugajill Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bigpapab3ar1 nearly 50 (@bigpapab3ar1) reported

    @SkyHelpTeam is their issues with broadband in ME20 area. It can’t do anything tonight, not even a mobile phone. On Facebook people saying the same

  • KrisNotWithaC Kris Love🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@KrisNotWithaC) reported

    @wellmade66 @SkyHelpTeam I'm in Kilsyth mate and having issues. they said they're looking into it. **** knows how long that will take.

  • theboytravell Chris travell (@theboytravell) reported

    @SkyHelpTeam Broadband tests unavailable and internet not working here!

  • yogeshjoshi73 Yogesh Joshi (@yogeshjoshi73) reported

    @SkyHelpTeam Internet is now available intermittently but again lot of DNS issues.

  • RuthsBestBoy Mr. Wednesday (@RuthsBestBoy) reported

    @SkyHelpTeam What are you doing about the horribly slow/sometimes nonexistent connection in the NR21 area? Not cool when we're stuck indoors due to being in Tier 4 and don't have a decent wifi connection.

  • apc_0712 Aaron Charles (@apc_0712) reported

    @davidburr9769 @handzia @SkyHelpTeam Me too, Enfield. For a while it was up and down continuously and now it’s just down. Could do with better updates provided via the website

  • ed_garland ed garland (@ed_garland) reported

    @SkyHelpTeam having sky broadband issues today. It's your DNS servers. Using skyhub DNS lookups fail. Change to 8.8.8.8 and everything works. You should update your status page as I'm not the only one with this issue.

  • SueLondon11 Sue London (@SueLondon11) reported

    @AliJaved29 @SkyHelpTeam Been on the phone to sky for 1 hr 15 mins yesterday and 1 hr today nothing but issues with broadband

  • whosthatgirll 🙊🙈🙉 (@whosthatgirll) reported

    @SkyHelpTeam I’m having problems with my internet in Colchester

  • RuaBeag Aimee Robertson 🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@RuaBeag) reported

    @KarlosLWatson @SkyHelpTeam Same issue in G72 - Blantyre.