Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 23: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Tower Hamlets, Southwark, London, Reigate, City of Westminster, Hounslow, Twickenham, Hayes, Islington, Morden, Hackney, Croydon, Epsom, Wandsworth and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 Tower Hamlets |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| Reigate |
||
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Stephen munslow
(@MunslowStephen) reported
from
Leatherhead, England
@SkyUK Hi been waiting all day for an engineer but no one has turned up or been in contact. Call customer services after a 20 minute wait was told to wait 20 mins still nothing that was 2 hours ago
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell... 20 minutes of gag fling to get my shitty @SkyUK broadband to work. I swear they have the worst broadband ever @SkyHelpTeam
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GUNMAN OTEH
(@webbolley) reported
from
Croydon, England
@MTKGlobal @Tyronemck @MimouneMohamed1 @SkySports @espn @JamieConlan11 @SkySportsBoxing @IFLTV @EddieHearn Have a laugh mimoune robbed worst decision I’ve ever seen
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James Gemmell
(@JamesGemmell_TV) reported
from
Wandsworth, England
If you’re stuck inside 🌧 and missing your rugby fix this afternoon, head to @skysports Action for #STOvBLU. Entertaining game under a Newlands sun so bright it actually hurts your eyes.
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(P)addy
(@Padster07) reported
from
Croydon, England
@A320_gamer @SkyHelpTeam Thanks for the info, but it's still showing "no known issues" for me until I go through the broadband health checker when it does acknowledge a "temporary service issue in your local area".
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Yes, I did at 11:55am. The service, however, is SO slow that I’ve only just managed to get through security and speak to a person. @SkyUK customer service never disappoints! 😉 @Ofcom
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Dean
(@Dean84121152) reported
from
London, England
@SkySports @GeoffShreeves The deflection was so bad even if that player wasn’t there De Gea wouldn’t have got there . So I think the goal should stand .
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Manesh Komal
(@komal_manesh) reported
from
Hillingdon, England
@SkyHelpTeam Your customer care team are the worse you guys are really good at misleading customers well done sky
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Nickle Arse
(@Brunts1980) reported
from
Lambeth, England
Was just about to leave @SkyUK as the broadband was too slow. They upgraded me to superfast broadband which should have been done by today and they have now advised that it will be another week. Great way to treat your customers #angry #skybroadband
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Shaheer
(@shafeez87) reported
from
City of London, England
@Ofcom Thanks @Ofcom. Judging by how @SkyHelpTeam has handled the problem so far, I’m sure I’ll be in touch. I’ve just been passed around teams and hardly anyone seems to care about finding a solution! @SkyUK
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Lynsey
(@Lynseym247) reported
from
City of London, England
@SkyHelpTeam You’ve already sent me this and like I said in my tweet, none of this solves the problem!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Lines are busy and your message service is rubbish. Seriously your customer service needs a revamp
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James
(@Itsjimbosaki) reported
from
Hillingdon, England
@SkyUK can you please remove my details from.your database. I do not appreciate the 4 or 5 calls per day from 08007613362 trying to get me back... I left for a reason!! I may report to Ofcom!! Appalling customer service as always #nuisance #nuisancecallers
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john parslow
(@hornetboy84) reported
from
Brentford, England
@RobGooders @jffcpfc @SkySports I’ve seen it from all Angles . No heads actually clashed - he leant in and pushed his chest at him. Zaha pushes him in the face so that should a red ... but I agree just let it go as caps was stupid and was baiting him. Meanwhile - elbow in face on Kabasele ....
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Yes I do this several times a day when the connection drops. I don’t understand how this will fix the daily issue I have 🤯🙄
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Dave
(@rundaverun93) reported
from
Wandsworth, England
@GeorgeMFC18 @SkySports What a ****. Understand NOLU but cheeky shit like that...
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Dave
(@rundaverun93) reported
from
Wandsworth, England
*******. @SkySports should be ashamed showing Porn before the 9pm watershed.
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tony pickering (Roy)
(@tonysacting) reported
from
Camberwell, England
@virginmedia Interesting when you get disconnected the moment you tell the agent the deal to stay with you as a loyal customer is way higher then new customers and £20 a month more than @SkyUK Especially when your charging me per minute to call you as you never fixed my landline
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Shaheer
(@shafeez87) reported
from
City of London, England
@SkyHelpTeam Sure, I know that. Doesn’t change the point though that I’ve spent nearly a day and am nowhere close to getting my query resolved. The bureaucracy won’t dent my perseverance though to get a solution. @Ofcom @SkyUK
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Hayley
(@Misshayley_1) reported
from
Kingston upon Thames, England
I’m paying nearly £140 per month for this maybe @SkyUK will give me a better and cheaper service...
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Elliott 💙NHS
(@ChrisElliott66) reported
from
Norwich, England
Can you help @SkyHelpTeam - weeks of broadband below guaranteed & usable speed - engineer visits says line fine but disconnects phone line - 2 days later engineer reactivates phone - rebate not on bill - no answer after 15 min on phone tonight - no email contact option
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Jonathan and micheal walker
(@JWandMW2021) reported
@SkyHelpTeam so you going to help as been over an hour trying or are you just going to keep telling lies 🤔
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ashley alexander
(@weeash8722) reported
@SkyHelpTeam We have broadband and Internet calls Our calls are not working we cannot make or recieve calls "Check telephone line".. have tried disconnecting everything But issue isn't resolved !! Help please as there is no helpline phone number that I can call via mobile 😡😡
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rhys platt
(@rhys2k1) reported
@SkySports Poor
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Ross
(@Ross84614360) reported
@virginmedia Are you stupid ?? this is ongoing, months, on and off, You know there is a big issue in my area already, i am one of thousands ! this is day light robbery, @virginmedia are nothing but a bunch of thieving scumbags!!! @SkyUK Now`s your chance!
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Anna Hawkins
(@AnnaHaw33223420) reported
@SkyHelpTeam where is my free voice remote? Apparently despatched twice and have never received #skyvip
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Lucy Bartram
(@lucy_bartram) reported
@SkyHelpTeam I’ve had no luck at all with the two which have been sent - I’m paying for a broadband service I am not getting and basically I am appalled by your cut and paste response to an unhappy customer!
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karsh davey
(@rubbatiti) reported
from
Thatcham, England
@indiejungle @SkySports WSL games are on the red button which even my mum can get on her TV. And to be fair that's as good as can be expected as the standard is poor. Any shot on target has a reasonable chance of going in because of the standard of goalkeeping. As per the spurs keeper yesterday
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MToracle1
(@MToracle1) reported
@SkyHelpTeam my phone line is not working and I’m unable to contact your support team it’s been playing up for a few weeks on and off any assistance would be much appreciated.
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Alan Simpson
(@alansimps1984) reported
@kituno_sport @SkySports What and free up Lee Wallace down the left? They wouldn't dare mate