Sky Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Surbiton, Hackney, Croydon, Wandsworth, Caterham, Islington, City of London, Epsom, Southwark, Northolt, Brentford and Wallington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| Hammersmith |
Internet | |
| City of Westminster |
Wi-fi | |
| Surbiton |
Internet | |
| Hackney |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ian Freeman
(@ianfreeman) reported
from
Lambeth, England
@SkyHelpTeam OK thanks. It would be better to address it to us by name rather than "Dear Customer", which is normally a sure sign of a dodgy email. Gmail sent it straight to my junk folder.
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Mark Phillips
(@wondermouse) reported
from
Wandsworth, England
Dear @SkyUK My son and my wife gave you their PAC codes on Sunday. They were told they’d be transferred to #SkyMobile Tuesday. 48 hours on and it's still not working properly. Please HELP!
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail
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Stephen Adams
(@StephenJAdams) reported
from
Redhill, England
@AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.
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chris summers
(@ratman97) reported
from
Lambeth, England
@SkyHelpTeam Thanks. Have replied. Got the email working on my phone now just need to fix the internet issue at home
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!
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nick
(@NichoolasG) reported
from
Guildford, England
Having problems getting set up with @SkyUK online... 😩
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♛ Tamsin Rose ♛
(@tamsincallan) reported
from
Camden Town, England
@SkyUK my viewing card is messed up I need a new one and your automated phone service is crap
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Debra Lewis
(@lewis19debbie) reported
from
Islington, England
@SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫
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jamesyred
(@jamesyred) reported
from
Redhill, England
@btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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Ian ‘Sledge’ Humphreys
(@elsledge1968) reported
from
Camberwell, England
@SkySports guys, what on earth are you doing with Ramon Calderon on television, this guy is the biggest idiot in Spain and not good for Sky
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Lisa Joyce
(@lisajoyce33) reported
from
Camberwell, England
@SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!
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badzilla
(@badzillacouk) reported
from
Hammersmith, England
Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.
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Umer Farooq
(@FarooqUmer) reported
from
Kingston upon Thames, England
@aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy
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Woodsy
(@chriswoods84) reported
from
Ealing, England
@ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all
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Niall McGarry
(@BarcaWomble) reported
from
Kingston upon Thames, England
@SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!
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Adam Savage 🦁
(@AdamSavage) reported
from
City of London, England
Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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BpDqUeEn
(@sophb66) reported
@GeoffUK2 @SkyHelpTeam What SKY call help is basically do everything yourself, just pay them each month ridiculous amounts but find help yourself, solve all the issues yourself. SKY HELP my arse mate
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Lucy
(@l_u_c_y_t) reported
@markfazzy @SkyHelpTeam And me .... same issue
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Rhiannon Davies
(@rhicaerdydd) reported
@KirstyScanlan @SkyHelpTeam @DisneyPlusUK Disney plus support sorted. I’ve put a picture in the responses to my original tweet. Any problems they said contact them but it’s worked for me.
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BpDqUeEn
(@sophb66) reported
@8gzd8k76nM @GeoffUK2 @SkyHelpTeam **** off troll. Sky you think this is acceptable a troll attacking your customers???? Oi troll Daniel get a job
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Geoff
(@GeoffUK2) reported
@SkyHelpTeam Why can't this be done via DM or email? You make it so hard to cancel or even change packages. That's another reason I want to get away from Sky. Some people have anxiety issues & struggle on the phone, but we're forced to call anyway, likely so we can be talked into something.
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Geoff
(@GeoffUK2) reported
@SkyHelpTeam By the way, the phone number is not on that page. Never mind, I'll find it.
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Geoff
(@GeoffUK2) reported
@8gzd8k76nM @sophb66 @SkyHelpTeam Daniel? Hmmm.....coincidence? Why are you being rude, just mind your own business. I want to email with someone, not speak on the phone.
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Daniel
(@8gzd8k76nM) reported
@sophb66 @GeoffUK2 @SkyHelpTeam costs a fortune? they are all 03 numbers so unless you are living in 2007 and don't have unlimited minutes its free to call them. whats hilarious is you fail to understand that the help they point you to is verbatim what the phone agents and engineers use
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Mr Angry
(@angry_corner) reported
@SkyHelpTeam Another one??? Gonna tell me to reset it, again, again. Again. Just send someone to fix it - that would be the only way to help!!!
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Rhiannon Davies
(@rhicaerdydd) reported
@KirstyScanlan @SkyHelpTeam @DisneyPlusUK They’ve just responded but no resolution. It appears to be a sky wide issue from the numerous responses I’ve had.