Sky Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Wandsworth, Hammersmith, Hackney, City of Westminster, City of London, Islington, Purley, Wembley, Northolt, Caterham, Uxbridge, and Brentford.

City	Problem Type	Report Time
Croydon	Internet	30 minutes ago
London	Wi-fi	2 hours ago
Southwark	Total Blackout	3 hours ago
London	Wi-fi	4 hours ago
Wandsworth	Wi-fi	5 hours ago
London	Wi-fi	8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  David Clark 🇬🇧 (@d4vidc88) reported 1 minute ago from Chertsey, England

  @SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out

• 
  Jonathan (@mrjonnyrimmer) reported 3 minutes ago from Wandsworth, England

  @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

• 
  Colin McFarlane (@colinmcfarlane) reported 4 minutes ago from Hackney, England

  @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

• 
  scott (@scottherne01) reported 7 minutes ago from Hounslow, England

  @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

• 
  Christopher A. Hamer (@chrisahamer) reported 9 minutes ago from Kingston upon Thames, England

  @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

• 
  Matt Lawley (@mattlawley703) reported 12 minutes ago from Croydon, England

  @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

• 
  Veronica Van Muyen (@verona_vm) reported 13 minutes ago from London, England

  @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

• 
  Christopher Golds (@chrisgolds) reported 17 minutes ago from Lambeth, England

  @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

• 
  David Clark 🇬🇧 (@d4vidc88) reported 20 minutes ago from Chertsey, England

  @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

• 
  Anna Fergusson (@FeistyFifties23) reported 25 minutes ago from Kensington, England

  @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

• 
  Lele.. (@lele_loveslife) reported 27 minutes ago from Hackney, England

  @SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system

• 
  Rebeccah (@RebeccahCJ) reported 30 minutes ago from Spelthorne District, England

  @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

• 
  Philip Collins (@PhilipCollins24) reported 33 minutes ago from Richmond, England

  @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

• 
  (high-room) (@hyrume1) reported 37 minutes ago from Hounslow, England

  @SkyUK your wifi is shit, sort it out

• 
  Helen Warr (@AngelSexBomb) reported 41 minutes ago from City of London, England

  @SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!

• 
  eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported 41 minutes ago from Camberwell, England

  @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

• 
  Mark 🌈🏳️‍🌈 (@markselondon) reported 45 minutes ago from Lambeth, England

  @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

• 
  Alan Back (@ARBack1) reported 53 minutes ago from Richmond, England

  @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

• 
  Andrew Carrier 🍸 (@AndrewCarrier) reported 54 minutes ago from Hammersmith, England

  Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

• 
  Neil (@neilbays) reported 54 minutes ago from London, England

  @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  No Filters 🎙️🔔🏡 (@NoFilters56) reported 5 minutes ago

  @SkyHelpTeam That's rich. Can't get through, can I? There is a widespread problem in this area, and you are telling me I'm the only one affected? Not slow to put your prices up, but couldn't give a toss when things go pear shaped. Can you provide anything other than scripted responses?

• 
  jake_burton (@Burton_jake25) reported 6 minutes ago from Heage, England

  @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

• 
  Babajou (@RicciCastro) reported 8 minutes ago

  @SkyHelpTeam I have and it's been saying no known issues in my area since 9am

• 
  Dan Dare-Edwards (@DanDareEdwards) reported 8 minutes ago

  @SkyHelpTeam Freezes daily on home page, nothing works at all. Also ITV hub is terrible for faults

• 
  Like a Sir (@Dreams_and_Tea) reported 10 minutes ago

  @SkyHelpTeam Hey Nathan, I guess my problem is I was offered a discount but then an admin fee was out on which essentially halves my discount. Can't say I'm happy about the seemingly rediculous charge

• 
  Michelle Lynch #IAmFionaDonohoe (@88michy88) reported 13 minutes ago

  @SkyUK I’m not happy. I’ve been a customer for over 21 years however if I was a New customer I would be getter a better deal.. Think it’s time to shop elsewhere to get New customer deals

• 
  Kay (@x_shoni_Jeri_x) reported 17 minutes ago

  Absolutely disgusting help from the @SkyHelpTeam today been on hold for 45 mins

• 
  L.J Marshall (@Starbuckeroo2) reported 17 minutes ago

  @Akramfarm_Abdul @SkySportsPL @SkySports When you say nobody call for his sack, do you mean apart from the millions that already have? You know they can't sack him until the legal proceedings are known... that's a whole different thing. Zouma already admitted and played down his crime.

• 
  Gary Thomas (@garythomas0409) reported 17 minutes ago

  @SkyHelpTeam hi I've been sent an email to sign my ca for my phone but when I click on the link it says problem or something. I need to sign by 14th

• 
  Mr Cotter (@johndcotter) reported 17 minutes ago

  @SkyHelpTeam Hi, I’ve ran diagnostics and it seems my broadband issue is here at home. Was told there was an issue where I live, Lowton, Wigan 01942 WA3, but on service update, outages are London. Guy on the phone says North, South, but that’s London and unclear. Can you help?