Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, Southall, Southwark, City of Westminster, Richmond, Croydon, Brentford, Kensington, Banstead, Hounslow, Caterham, Wembley and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
TV | |
| London |
Internet | |
| London |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Rhi
(@fulhamnonny) reported
from
Camberwell, England
@SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam It took me to “needs an engineer to look at the problem”
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Greg Ohm
(@grdoangel) reported
from
Islington, England
@SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Hana A 💙
(@hana_ros01) reported
from
Croydon, England
@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Ian Gallosi
(@IAGallosi) reported
from
Ealing, England
@virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail
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Moozer
(@FrooMoo) reported
from
London, England
@SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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IDRIS FERTOUT
(@IDRISFERTOUT) reported
from
Hammersmith, England
@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington
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MissDidi 🇷🇼
(@didikanyana) reported
from
Islington, England
@SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.
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Viviane Mazin
(@VivianeMazin) reported
from
Hackney, England
@SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Harrison
(@SarahJH1963) reported
Clearly loyalty gets you no where . @SkyUK .. Appalled by your service today 😡
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Rob Sole
(@RobSole46) reported
@btsport can I watch all the content on the BT Sport app if I have BT Sport through Sky? If so what would login and password be? Tried today with no joy, login from previous account direct with BT failed, so did current SkyGo login??? @BTCustomerdesk @SkyHelpTeam
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Sir Buster Sara-Keanan
(@KeananLord) reported
@SkyUK Was going to buy this tv, but service not available in my area due to poor WiFi 😢
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Fozzybear
(@Fozzybe83415552) reported
@SkySports No bigger problem than random rule changes in the last moments of important races to create excitement hopefully
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Carolyn Hogan
(@CarolynHogan01) reported
@SkyHelpTeam That means I lose 19 years of Sky Benefits, and involves you taking my Q boxes (so I lose all the films I’ve paid for) only to replace them - which is utterly ludicrous and environmentally unsound. What exactly is the rationale for such a customer unfocused ‘business decision’?
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Abbie
(@abbiehosken) reported
@SkyHelpTeam just had your sales team leave me a voicemail saying I was rude for rejecting their constant calls because I was busy. How is that acceptable customer service?
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DEBRA
(@debrasandra) reported
@SkyHelpTeam Hi, why can’t I watch Below Deck Down Under on Peacock in UK - only on Hayu ?
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Jenuine Gaming
(@JenuineG) reported
@SkyUK No, consensus here is that Sky glass is ****.
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Maggie millar1
(@Millar1Maggie) reported
@SkyUK Honestly the worst thing we every did. Continually drops out, pauses to reload, picture no sound. Happens every 30 seconds done the switching off and on after a period of time, resetting router. At the stage we keepstep ladder in the lounge to switch it off as it is on the wall.
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The scotsman 182
(@Scotsman1821) reported
@SkyUK Applied months ago and still waiting to hear back so it can't be that great either that or you do not have yhe supply for your customer base and are chery picking who get one