Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of London, West Drayton, Paddington, Southwark, Croydon, Hammersmith, Hackney, Tower Hamlets, Hounslow, Reigate, Kensington, Twickenham, City of Westminster and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Martin
(@MartinJSorensen) reported
from
Camden Town, England
@SkyHelpTeam Hi there, I’m at a loss now. I’ve tried everything but still no reliable internet connection. I’d hate to leave bad feedback. Who can help me fix this? There’s no one to call
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Nick-CAFC
(@NGN1985) reported
from
London, England
@SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, is there an outage in SW17?
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s ldn
(@shaks_ldn) reported
from
Lambeth, England
@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Mary 🍒 Ben Chilwell simp | لويس 💖
(@maryyasmine) reported
from
Kensington, England
@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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J
(@Json_8) reported
@SkyHelpTeam is the snow creating a problem. All my services work, but can’t watch live tv which means I’m missing what @piersmorgan has to say on #gmb
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ChrisG
(@monty8391) reported
Hello @SkyHelpTeam I don't have a Sky signal to my main Sky Q box this morning. Bad snow in West Yorkshire. However the service status page shows no reported issues. Can you help?
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Adz
(@SaxtonAdam) reported
@ianwilliamsraci @ArmstrongArt @SkySports They’ve basically rolled **** in glitter since changing to sky sports , do they presume everyone’s over the age of 50 watching racing , life insurance for the over 50’s there’s no wonder there’s a huge shortage of newcomers to the racing seen they toon into this shite n think Na
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steve_t
(@stevie_t_editor) reported
@SkyHelpTeam Im getting lots of nuisance calls at the moment snd when i try to to do talk shield, your website just says theres an error. I wanted to upgrade my broadband and your website says error. Try to ring up and says only dealing with vulnerable people. Can anyone help?
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Argos Helpers
(@ArgosHelpers) reported
@SJC71 @SkyHelpTeam Hi Stuart, I am sorry to read you have still not had your queried resolved. I can see you have spoken with Argos Technical support and they have advised to get in contact with Sky, have you been able to get in contact with them since? Kind regards, Helen.
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Jennifer Mills
(@jenrelyspeaking) reported
@SkyUK How can I speak to someone by phone? My issue cannot be resolved online and my calls are being met with an automated service directing me to the website before the line goes dead. I paid my bill on the 29/1 and you've taken payment again yesterday.. and then again today!
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Wiganer1995
(@duggywiganer78) reported
@bumtpl @SkySports Never
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Malcolm Barwick
(@MALCBARw) reported
@SkyHelpTeam Yeah I tried th online help steps abd online diag. Its come back on around 3 this morning
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Jay Prout 🔶
(@Jason_Prout_) reported
@ianwilliamsraci @SkySports Your client should stop watching TV altogether if they get wound up about an advert, albeit a bad one. Likewise he or she should never venture outside just in case they catch sight of any billboards or posters. They should also stay off the internet, as it's full of ads imo 😎
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Uché's Daughter
(@AdewLane) reported
So this is the second time in past 2 weeks that my Sky internet is down. I pay approx £100 per month for this. Understand things happen from time to time but this frequency of the internet being down really isn't good enough @SkyHelpTeam