Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Southwark, Croydon, Hammersmith, Islington, City of London, Hayes, Camden Town, City of Westminster, Guildford, Worcester Park, Paddington, Southall and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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Scott Mulligan
(@scott_mulligan_) reported
from
Camberwell, England
@Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle
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Pasha
(@Mr_ISC) reported
from
Wandsworth, England
Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Michael Berg
(@shoreditche2) reported
from
Hackney, England
@FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam please could you tell me how I can make a complaint.
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max wallis
(@maxwallis11) reported
from
Croydon, England
@SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !
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marnie isabella ☀︎︎
(@marnieisabella_) reported
from
Tandridge, England
Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔
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David Britten #RenewParty
(@dbritten) reported
from
Wandsworth, England
Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Cat
(@canuckinlondon9) reported
from
Paddington, England
@SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution
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Stephen Hines
(@hines_stephen) reported
from
Camberwell, England
@SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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alexis bykovsky
(@girl_russia23) reported
@SkyHelpTeam Ive done a broadband check and its all come back saying everything is working as it should be then when i try to connect to my wifi it says 'Network temporarily unavailable' How do i fix this?
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PM-OT
(@OTPaul_) reported
@ollie_bevington @SkyUK I gave up on them ! Went to NOW TV a much better service 👍
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adamtunstall
(@adamtunstall) reported
@SkyUK worst broadband provider I’ve had constant problems with my broadband eight engineers still not sorted absolute joke I think it’s time to change service
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Tracy
(@TracyCharters) reported
@SkyHelpTeam could someone help getting really annoyed with the crap Internet service
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S Batchelor
(@Sj_Batchelor) reported
@SkyHelpTeam Morning, our internet is down in the Bn2 area. I’ve followed all the steps and still nothing. Could you look into this please
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Michael Thomas-Mancini
(@mikemancini3) reported
@SkyHelpTeam Hi - it says you need to upgrade your subscription to access this service. I do have the subscriptions already and it’s doing it for on demand and sky cinema. All on demand and movies are working as expected on sky go
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Kevin De Bruyne’s Burner
(@BeDruyneKev) reported
@JohnMal67131605 @SkySports Damn. You should be verified John
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Jonathan Westwood
(@JonyWestwood) reported
How poor is the Saturday Social on @SkySports ? Answer is very
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Craig McGann
(@CraigMc8) reported
@SkyHelpTeam Yeah that’s a exactly my point ! that was the soonest option available 11 Days!! Which is ridiculous and then I have to pay for an evening or weekend visit as most of us have to work through the day, it’s a joke of a service! You’re not fulfilling a service I pay you for.
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𝖏𝖆𝖒𝖒𝔂 🌙
(@YooJammy) reported
@SkyUK FIX YOUR INTERNET FFS