Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 03: Problems at Sky
Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of London, West Drayton, Paddington, Hackney, Tower Hamlets, Hounslow, Reigate, Kensington, Twickenham, City of Westminster and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Heath
(@treepassionista) reported
from
West Molesey, England
Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyUK Internet down yet again......including my landline. That's the 4th time as many months 😬
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Anayat Khan
(@AKhan0o7) reported
from
Croydon, England
As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Frances Leach
(@francesleach_) reported
from
City of London, England
@SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?
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MrJohnSeager
(@MrJohnSeager) reported
from
Croydon, England
Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Joseph
(@jsphcrft) reported
from
Islington, England
@SkyHelpTeam Help, our home wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Yesterday.....seems there are issues all over the place and no one seems to be able to do anything.....if neither the Engineers could fix it....must a problem with the entire system....
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam You need to wake up my broadband is not working.
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Matt James
(@MattJamesPHIN) reported
from
Epsom and Ewell District, England
That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Akane Vallery Uchida
(@ZeGermanShibe) reported
from
Camberwell, England
@SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?
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Joseph
(@jsphcrft) reported
from
Islington, England
@SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...
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topcat500
(@theresacoote) reported
from
Brentford, England
@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Hayden📸
(@hpsescapades) reported
from
Wandsworth, England
Anyone else around #Northcote road having @SkyUK #broadband issues?
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄
(@gooner1980luke) reported
from
Spelthorne District, England
@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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JEFFREY OSEI-TUTU🇬🇭
(@Drjot) reported
from
London, England
@SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change
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Ssb316
(@ssb316) reported
from
London, England
@SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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AVFC
(@BRUMAVFC) reported
@ChrisYo91232240 @SkySports What a stupid idiot
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Sophie Dyer
(@sophiedyer82) reported
from
Warwickshire, England
@SkyHelpTeam hi, is there a broadband outage in Cv34?
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M60 PROGRAMMES
(@M60Programmes) reported
Unfortunately we have been made aware of a @SkyUK Broadband outage in our area which means we currently have no access to the internet or email account, #Sky are woking on this problem and all being well we will be back up and running ASAP.
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Helen Offord
(@helenofford) reported
@SkyHelpTeam I have run all the tests, if I hit a time it is on then no problem otherwise I get to told to call an engineer
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Jenny S
(@road_runner101) reported
@skyhelpteam I'm trying to help my Dad with his Sky 'Diamond VIP' account. Why is your Accessible Customer Service team so inaccessible? Email link doesn't work. Direct telephone line doesn't go direct to the team #useless
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Whispering Stories 💙
(@storywhispers) reported
@JayMUFC66 @SkyHelpTeam There is an issue. Sky know there is an issue at the Mercury Exchange located in Heald Green affecting all customers in the surrounding areas.
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Jen Barnes
(@jenloubarnes) reported
@SkyHelpTeam Thanks @SkyHelpTeam. I have been speaking to various people through the customer support line, they said it’s an issue with open reach and might need an engineer to come and take a look inside the property. The signal/line keeps cutting out randomly where the lights go orange
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Alex Coley
(@alexcoley12) reported
@SkyUK trying to contact someone is a nightmare I thought @virginmedia was bad🙄
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Helen Offord
(@helenofford) reported
@SkyHelpTeam One time to call in but as we don't have a password set up they can't help. The other time just to call an engineer
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Bryn Shurgold
(@shurgold_bryn) reported
@SkyHelpTeam They said everything was ok, all seemed fine. I have just been on the phone now and they said there seems to be a problem in my area. I pushed 1 on my keypad and they said they’d text me when this was resolved. Do we know how long this takes?