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Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hackney, London, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, Southwark, Fulham, Sunbury-on-Thames, Paddington, Wandsworth, Guildford, Camden Town, and City of London.

CityProblem TypeReport Time
Hackney Internet 7 hours ago
London Internet 8 hours ago
London Total Blackout 10 hours ago
London E-mail 11 hours ago
Hounslow TV 11 hours ago
Hackney TV 13 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • martinyemi
    Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • pujab29
    Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • ozwilliams101
    Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • Kierbro
    Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • shoeburger
    Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • MRMyates
    Matt (nee Reggae) Yates (@MRMyates) reported from Hooley, England

    Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....

  • TheEyeCasting
    The Eye Casting CDA (@TheEyeCasting) reported from Camberwell, England

    @SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • lisaannejenkins
    Lisa Jenkins (@lisaannejenkins) reported from Camberwell, England

    @SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • TonyJacobs_
    Tony Jacobs (@TonyJacobs_) reported from Camden Town, England

    @SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FolkerNicola
    Nicola Folker (@FolkerNicola) reported

    @SkyHelpTeam @lizzylucy7 Does the green broadband come back on-line automatically or will we have to do something to get back online once the outage problem has been resolved?

  • PetePromise
    Pete Roseveare (@PetePromise) reported

    @SkyHelpTeam It was working at lunchtime and we went out to come back to it not working. Am having to use my works BT mini hub to report this.I have turned it off and checked all cables. I have green / Red / green on my hub.

  • emilylawes
    Emily Lawes 🐓 (@emilylawes) reported

    @SkyHelpTeam hi my broadband has been down since 2pm. I work from home and this has been a nightmare for me! The app says there is a problem with my area but it’s been four hours now. What can I do?

  • niraj007t
    Vincent Chase (@niraj007t) reported

    @SkyHelpTeam Having issues with my broadband, three green lights on the router but can’t connect. I’m in UB4, is there any issues in the area?

  • iamcraiggibson
    Craig Gibson (@iamcraiggibson) reported

    Is it just me or is being with #skymobile like stepping back in time? The coverage & service availability is dreadful (and that’s on a brand new iPhone 14)! Been in Ayr, Glasgow & Birmingham recently and constantly lose connection. @SkyHelpTeam

  • charcoal12g
    charcoal (@charcoal12g) reported

    @SkyHelpTeam Have only just received text message after Internet being down 1hr 50mins...

  • Lath87815986
    Lath (@Lath87815986) reported

    @SkyHelpTeam hi sky any news on the outage in BA13- BA12 - BA14 ?

  • Grahamwinstanl4
    Graham Winstanley (@Grahamwinstanl4) reported

    @android_maltron @SkySports Things are never that desperate I'll put BT Sport on when Utd are not playing. BT Sport is the biggest rip off - all that money for just 2 or 3 matches per month.

  • GailyHughes
    GailTheWales 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GailyHughes) reported

    @SkyHelpTeam I've been waiting for over an hour on chat waiting for an advisor to convince me not to cancel - this is not inspiring me to stay with Sky broadband!

  • green2807
    Louise Green (@green2807) reported

    @markey164 @SkyHelpTeam I’m in Melksham, mine is down too!