Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/25/2026 12:55

January 25: Problems at Sky

Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hackney, Southwark, Southall, Hounslow, Northolt, City of London, Croydon, City of Westminster, Wandsworth, Tower Hamlets, Reigate, Twickenham, Hayes and Islington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomHackney Internet
United KingdomSouthwark Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • zach_sm4rt Zach Smart (@zach_sm4rt) reported from Spelthorne District, England

    @SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?

  • stefanohat Stefano Hatfield (@stefanohat) reported from Hammersmith, England

    I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL

  • gerryn19 GerryC (@gerryn19) reported from Islington, England

    @SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty

  • Miaopow T (@Miaopow) reported from Richmond, England

    @SkyHelpTeam how do I cancel Sky? Says don’t call

  • adam_mcclelland Adam McClelland (@adam_mcclelland) reported from Croydon, England

    @SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test

  • THEWHITLAM THEWHITLAM (@THEWHITLAM) reported from Lambeth, England

    @SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in

  • Lizzie_Farrant lizzie farrant (@Lizzie_Farrant) reported from London, England

    @SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam 5 days is not good without any service at all?

  • TommBrownn Tom Brown (@TommBrownn) reported from Wandsworth, England

    @SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls

  • awateach Andy Walsh (@awateach) reported from Egham, England

    @SkySports Too slow off the mark as usual!

  • lacaladel Del Vincent (@lacaladel) reported from Banstead, England

    @SkySports Needs to re capture his England form not a bad signing though a squad player 👍

  • MichelleMid Michelle 🖤 (@MichelleMid) reported from Wandsworth, England

    @SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.

  • nistasan Sandra McKay (@nistasan) reported from London, England

    @SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail

  • jonellacottCPFC Jon Ellacott (@jonellacottCPFC) reported from Croydon, England

    @SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.

  • darriekylie Darren (@darriekylie) reported from Kensington, England

    @SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.

  • Shed4Ever Shed4Ever (@Shed4Ever) reported from Wandsworth, England

    @SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update

  • AlyMac1 Alyson (@AlyMac1) reported from Kingston upon Thames, England

    Wtf. Is this Bees TV @skysports

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • IateabeeDj Trance-Perfekt Official (@IateabeeDj) reported

    @jaylaws88 @SkySports Idiot! Did it happen to Brighton, Burnley, villa, Etc!

  • deecelt Dell (@deecelt) reported from Blackridge, Scotland

    Probably time to change my internet provider, sky customer for 8 years and auto message saying ASAP is the response you get for a 2 day outage in the area, no replies to tweets, nothing, internet is vital here @SkyHelpTeam

  • deecelt Dell (@deecelt) reported

    @SkyHelpTeam Same auto response of “asap” on that, there’s a known issue we just need some clarification of how long? Last time scale was resolving by 5pm yesterday

  • Trigger13026124 Trigger (@Trigger13026124) reported

    @SkySports Between 6-8 very old team now looking at other squads they could be bang in trouble

  • NRGGS4 NRGGS (@NRGGS4) reported

    @SkySports Fury is real your just a stupid lazy Youtuber who used to be on a kids show Paul so shut up.

  • macca0838 Andy Mccracken (@macca0838) reported

    @SkyHelpTeam Yeah that will tell me what I already know . There's an issue in the area . I'm asking for an update as in oh we hope in the next 4 hours or its possibly gonna be days . You know like an update !

  • bloss_kevin kevin bloss (@bloss_kevin) reported

    @SkyHelpTeam Hi guys I have been given a sky soundbox how do i connect it to my sky 2tb Q box as it only has one HDMI Help !!

  • K_Conway81 Katherine Conway (@K_Conway81) reported

    @SkyHelpTeam our broadband has gone down in the Meadvale Reigate area. It’s been down all day with a large number of residents reporting the same issue. Is there any update when this will be resolved?

  • PaymentInsights Kevin Brown (@PaymentInsights) reported

    @SkyHelpTeam Sorry… VIP diamond customer

  • MnRainer MNRainer 💙 (@MnRainer) reported

    @SkyHelpTeam Abit of a problem when I'm stuck in hospital