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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 6 outage signals in the last 24 hours around Surbiton, including 6 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 13, 3:44 PM GMT+1.
  • 61% Internet (61%)
  • 26% Wi-fi (26%)
  • 6% Total Blackout (6%)
  • 5% TV (5%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 13: Problems at Sky

Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Wandsworth, Hounslow, Brentford, Hammersmith, Southall, Croydon, Mitcham, Coulsdon, Sutton, Hampton, Addlestone, Epsom, Isleworth, Ealing, and Banstead.

CityProblem TypeReport Time
Wandsworth Internet 54 minutes ago
Wandsworth Total Blackout 6 hours ago
Hounslow Wi-fi 6 hours ago
Brentford Internet 7 hours ago
Hammersmith Wi-fi 16 hours ago
Hammersmith Wi-fi 24 hours ago

Nearby cities with recent reports

Hammersmith

12 recent signals

16 hours ago
Croydon

3 recent signals

3 days ago
Wandsworth

2 recent signals

54 minutes ago
Hounslow

2 recent signals

6 hours ago
Brentford

1 recent signals

7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • Stuckinarock
    #stuckinarock (@Stuckinarock) reported from Twickenham, England

    @SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?

  • OmzBk
    OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • starboy7bukayo
    Jake Hollingsworth (@starboy7bukayo) reported

    Sky sports with some lazy *** reporting. Guy said I have no details and no other information but Real Madrid say he’s staying… well of course they are saying that u ****. Don’t get me wrong he probably will stay but cmon what a load of crap #arsenal #skysports

  • kirsty1912
    Kirsty (@kirsty1912) reported

    @SkySports rubbish service yet again! Remind me why I pay for this crap?! Mid match and I get kicked off!

  • SEVENByBhishal
    Bhishal7Specter (@SEVENByBhishal) reported

    Mohamed Salah is set to join Turkish side Trabzonspor on a free transfer after mutually agreeing to terminate his Liverpool contract a year early. (@SkySports)

  • rnossej
    R Y A N 𓅪 (@rnossej) reported

    Season has barely begun and @SkySports already running out of things to show with 5 channels showing the same thing. Same terrible pundits too.

  • apple5iphone
    Lee (@apple5iphone) reported

    @SkyUK another day still the same problems sort your mobile network out it’s diabolical

  • Danjh86
    DanH (@Danjh86) reported

    @movieswithv @goalsside @SkySports Why do you think he wants to leave ? You utd fans are making up scenarios in your head down to having a bad window. Hall is staying and getting a new contract

  • jayofficial84
    JAY (@jayofficial84) reported

    @theMadridZone @SkySports Why now wtf br give us genuine news

  • bongo_weeks
    Bongo Weeks (@bongo_weeks) reported

    @Nadal1710 @SkySports Ive just come here to say the same, was looking forward to watching a first proper game of the season and can’t distinguish between the teams, it only affects 1 in 6 males so not really a problem is it!

  • JamieMccon76416
    Jamie Mcconnell (@JamieMccon76416) reported

    @danawhite @paramountplus @SkySports Putting the card on same night as Williamson v Simpson is stupid effects your viewing figures massively.

  • Oozy_Chef
    Oozy_Chef (@Oozy_Chef) reported

    @danawhite @paramountplus @SkySports Bro looks like a retard swinging at nothing.