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Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: London, Caterham, Wembley, Uxbridge, Southwark, Brentford, City of London, Wandsworth, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, and Fulham.

CityProblem TypeReport Time
London Internet 4 hours ago
Caterham Total Blackout 6 hours ago
Wembley Internet 6 hours ago
Uxbridge Internet 7 hours ago
Southwark Phone 7 hours ago
Brentford Internet 15 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Satty7
    Satty Lola (@Satty7) reported from Wandsworth, England

    @SkyHelpTeam Enter, but you will never win!!

  • Steve1London
    What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    @SkySports what is going on with your red button games - watching #BrentfordvLeeds it's like a dodgy streaming service - 1 wobbly camera at head height, no zoom shots or alternative angles not even replays on goals; you can't rewind either - crap #skysports watch @btsportfootball

  • fifiahmed1
    fifi ahmed (@fifiahmed1) reported from Islington, England

    @SkyHelpTeam I had informed sky in advance regarding scaffolding when booking the visit which was a week ago. They should been informed and came with a solution. I wasted a whole day which I had to take off from work

  • fifiahmed1
    fifi ahmed (@fifiahmed1) reported from Islington, England

    @SkyUK haven’t had signal for a week engineer visit and they can’t get in the scaffolding to fix it due to regulation. Told just going to have to wait until it’s down #nohelp #fuming been a customer for 10 years #charming

  • swisstony101
    Andrew Lott (@swisstony101) reported from Camberwell, England

    @SkyHelpTeam once again I cannot access my email from my phone or tablet. It last synced yesterday morning and won't accept my username and password even though I can get in to my messages via laptop. Same issue every few months since you moved to Yahoo. Please sort this out.

  • stevenwest1980
    Steven West London (@stevenwest1980) reported from Kensington, England

    @SkyHelpTeam Hello I want to make a complaint about my bill , I’m paying £77 per month and I don’t even have all the channels , I’m tired of being scammed by you’re company .

  • Steve1London
    What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports given up now - might as well watch Abu Dhabi TV you've obviously left no corner uncut in bringing us this extravaganza - you need to see how @btsportfootball do it they r light years ahead #Championship #BrentfordFC

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported from Paddington, England

    @JennBridge @SkyHelpTeam I’m living in England now - I cancelled sky when I was in Jersey due to regularly poor signal

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Spelthorne District, England

    @SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now

  • thaiarna
    Thaiarna Love (@thaiarna) reported from Brentford, England

    Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband

  • lisahoman
    lisa homan (@lisahoman) reported from Hammersmith, England

    @SkyHelpTeam Sky's New Year Resolution should be to sort out the deal with BT Sport so Sky Customer's don't pay silly money! This was coming for start of football season, then end of November, now it's apparently early NY!!!

  • cliffscab
    Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    Well done @SkyUK phoned Saturday for assistance because my PC wouldn't log on to your broadband but my iPhone did. To be told it's an 'external fault'. I knew it wouldn't be the case and had no internet over the weekend till I realised what the issue was this morning!

  • RyanMorrisonJer
    Ryan Morrison (@RyanMorrisonJer) reported from Kensington, England

    @ThePhilTaylor @SkyHelpTeam It’s obviously designed to try and keep customers longer. They already make it difficult to cancel. I could understand if it was about covering equipment costs but I offered to buy kit outright in return for a 12 month contract and they still said no. So sticking to @FreeviewTV

  • Steve1London
    What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    @andystock22 @SkySports @btsportfootball @EFL @SkyUK Ah ok thanks for that but I can't believe how bad it is - I've got an eye condition and rely on replays to see what happened - dreadful

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam I was wondering if you could help me. I was 1 day late paying my bill. and sky put a £50 charge on for paying 1 day late thank you

  • kimstroud17
    kim stroud (@kimstroud17) reported from Hillingdon, England

    @SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!

  • SallyGreenbrook
    Sally Greenbrook (@SallyGreenbrook) reported from Southall, England

    Numerous calls to our landline (which basically never rings) from someone who claims to be from @SkyUK about our Internet connection but actually wants to gain access to a laptop. You'd think they'd give up but no.

  • Steve1London
    What's done is done! 🇬🇧🏳️‍🌈🇪🇺 (@Steve1London) reported from Islington, England

    Missed both bloody goals now what a useless service @skysports

  • EBibsteenson
    E steenson (@EBibsteenson) reported from Camden Town, England

    Hold on! how come @SkyUK is not giving me a #vip reward! Is this just conning customers as usual #sky #complaint #broadbaster #fraud #ripoff #10years #digital #tv #broadband #uk #london #dodgy

  • alie1202
    Alice (@alie1202) reported from Ealing, England

    @SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mrs_and_mother
    Mrs and mother (@mrs_and_mother) reported

    @SkyHelpTeam I have followed all your steps 2x now and it still hasn't fixed the issue 😔 & it won't let me talk to anyone just keeps sending me round in circles? Is your live chat not available anymore?

  • nickburrows721
    Buzz (Nick B ) (@nickburrows721) reported

    @SkyHelpTeam Did that no joy still off got a re order message don’t panic I’ll deduct the lack of service from my next payment

  • E_T_B10
    Emily Tennant-Bell (@E_T_B10) reported

    @SkyHelpTeam surely a company the size of sky can access more up to date info regarding a MAJOR outage at a time when people are relying on there internet more than ever. The last update was over 8 hours ago! At least have the courtesy to update to say we won’t get an afternoon update

  • pagrev
    paul ev (@pagrev) reported

    @SkyHelpTeam I will have to try once again at the weekend as it took ages to get through before. Very disappointed with the customer service in handling this problem when it should be very simple.

  • medicaid4u
    Medicaid4u (@medicaid4u) reported

    @SkyHelpTeam Do we know when the issue will be fixed? @SkyHelpTeam Its been entire day and we don't know what the issue is.

  • Bordox8
    Bordox (@Bordox8) reported

    @SkyUK Fix ur ******* ****, WiFi has been down all day. I’ve got school work stacking up and I can’t hand in work.

  • MatthewBelcher7
    Matthew Belcher (@MatthewBelcher7) reported

    @SkyHelpTeam any news, no updates all day, i pay £125 a month for your services wtf is going on

  • ppman20887479
    ppman (@ppman20887479) reported

    @SkyHelpTeam Can you just fix it... seriously... like no one cares about he ASAP part just get it done

  • MatthewBelcher7
    Matthew Belcher (@MatthewBelcher7) reported

    @SkyHelpTeam 9 hours wtf is going on, when will services be reconnected

  • MCFCMase
    ً (@MCFCMase) reported

    @USA___UK @SkySports Bravo wasn’t bad ? Mendy is the only ‘flop’ we’ve signed It’s £360million not £500million