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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 11/30/2025 13:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, City of London, London, Southwark, Wembley, Hackney, Brentford, Wandsworth, Fulham, Greater London, Hounslow, Croydon, Paddington, Greenford and Islington.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCity of London Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomSouthwark Internet
United KingdomWembley E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • vinke_rob Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • Tullocarm Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • calendarboysuk Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • rafauzcate rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • alysey Alyse Betteridge (@alysey) reported

    @SkyHelpTeam my broadband has been down for 12 hours with no update on the outage. Can I find out any more information?

  • Kieron932 Kieron (@Kieron932) reported

    @SkyHelpTeam Hi Carol, I need to connect with cancellations for an on going issue. I’m told the lines are busy and there is a 30 minute wait then I’m told the department is currently not open.

  • LiberalismLeft POKERBOXER (@LiberalismLeft) reported

    @GBNEWS Cowards and virtual signallers take the knee. Never watch English premiership football now because of it. Got rid of my skysports over a year ago when they started that woke rubbish.

  • Kieron932 Kieron (@Kieron932) reported

    @SkyHelpTeam Should probably fix your automated service / call lines so that people can actually get through then. Thanks

  • HJJ92_ Hayden (@HJJ92_) reported

    Your Wi-Fi & service is pathetic @SkyHelpTeam

  • AllPotter3 AllPotter (@AllPotter3) reported

    @SkyHelpTeam internet outage in Brixton south London for over 24hrs now. How can I find out when this will be fixed?

  • _gordongeorge Gordon (@_gordongeorge) reported

    @SkyHelpTeam Hi, as an existing Sky customer can I add Sky Sports to my package on a rolling monthly contract rather than a long-term contract?

  • MarkyT87 Marky T 💜💙 (@MarkyT87) reported

    @celtic196721 @eurosport @SkyHelpTeam Mine was working but has just cut out. Back to HD 😠

  • verytiredmummy CraftyCowDesign (@verytiredmummy) reported

    @SkyHelpTeam no internet since around 11pm last night; BH14; Neighbours are out too. Is there an ETA or a service update anywhere please? thx

  • Ashley_89 Ashley (@Ashley_89) reported

    @SkyHelpTeam Hi there, my parents aren’t very good at using technology and are going round in circles trying to get some help as to why their tv’s have disconnected to the internet but their phones are still connected. Please help, thank you.