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Sky outages and service status in Surbiton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 8, 12:26 AM GMT+1.
  • 69% Internet (69%)
  • 19% Wi-fi (19%)
  • 5% TV (5%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 8: Problems at Sky

Sky is having issues since 10:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Croydon, Wandsworth, Epsom, Hounslow, Isleworth, Ealing, Banstead, Sutton, Feltham, Addlestone, Southall, Hampton, and Coulsdon.

CityProblem TypeReport Time
Hammersmith Wi-fi 4 hours ago
Brentford Internet 1 day ago
Hammersmith Wi-fi 1 day ago
Hammersmith Internet 1 day ago
Hammersmith Wi-fi 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Hammersmith

8 recent signals

4 hours ago
Croydon

7 recent signals

2 days ago
Brentford

2 recent signals

1 day ago
Hounslow

2 recent signals

5 days ago
Wandsworth

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SkyIcon88673
    îçôñ (@SkyIcon88673) reported

    @theMadridZone @SkySports Napoli driving a hard bargain but Milan desperately need that defensive stability

  • Bob_SWFC
    Bob-owl67 🇺🇲🦉 (@Bob_SWFC) reported

    @SWFCTrust @SkySports has never give a **** about the fans. They are money grabbing ****** and that will never change. Hopefully more people get firesticks and they will slowly go bankrupt.

  • MartinDeane369
    Mārtīnus (@MartinDeane369) reported

    @DonnaLouise1212 @SkyUK Yea, that's scummy ****! Sky are pondscum.

  • vivattt
    vivatyahya (@vivattt) reported

    @medgeda @SkySports Are Ronaldo's fans a.k.a Messi haters supposed to represent the whole world? Are you kidding? And you never even tweeted about football before, yet now you're suddenly involved in this issue. We all know who's paying you.

  • fannyanne55
    Chantelle ☀️🌙💫💚 (@fannyanne55) reported

    Trying to get someone from @SkyHelpTeam to help you is like trying to get blood from a stone!!! 😡😡

  • LS6Owl
    Ben 🦉 (@LS6Owl) reported

    Absolutely zero consideration for the fans. Seriously, who ******** plays a league game on a Thursday night? First home game and a Yorkshire derby for this is ***************. At least move it a weekend when most fans are able to travel. @SkySports get in the bin. #SWFC

  • aniagabb
    ANIA GABB (@aniagabb) reported

    @SkyHelpTeam @SkyUK URGENT - we need an urgent call out to help with a cable that’s been cut through and now we don’t have an WIFI nor SKY SERVICES

  • SaintJ92
    🗣💨 (@SaintJ92) reported

    @SkySports Referee was absolutely shocking. We were **** anyway but Kendall was a disgrace as per usual.

  • FairPla10666650
    Fair Play (@FairPla10666650) reported

    @Nigel_Farage Cancel @SkySports

  • wigman57
    Kenneth Gyles (@wigman57) reported

    @SkyHelpTeam my router is showing 2 green lights and 1 orange so I have no internet ? Can you help