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Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hackney, City of Westminster, London, City of London, Hammersmith, Islington, Purley, Wembley, Northolt, Caterham, Uxbridge, Southwark, Brentford, Wandsworth, and Hounslow.

CityProblem TypeReport Time
Hackney TV 4 hours ago
City of Westminster Internet 5 hours ago
London TV 6 hours ago
London TV 7 hours ago
London Wi-fi 8 hours ago
London Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • BeaverIniesta
    GingerIniestaBeaver (@BeaverIniesta) reported from Hounslow, England

    So poor @FulhamFC Mitrovic is like Berbatov only plays good when he wants to and team are playing well absolute shocking Plus @SkySports get them commentators off and plus neutral ones on who they are saying is about Leeds Leeds Leeds

  • NurseCharlii
    Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    I am trying to get hold of @SkyHelpTeam. As promised on their website they are prioritising key workers (like me, great) HOWEVER there is no number to call and whenever I go on the website I am taken in a never ending loop of testing my connection. #nointernet #nocustomerservice

  • Sabi_Panesar
    Sabi Panesar (@Sabi_Panesar) reported from Iver, England

    @SkyHelpTeam Our sky broadband has been so bad since we got it Think it’s time for a change @week88 what’s the point of paying for it when half the time we are using our own phone data and can’t download on the sky box 🤬

  • Burgy_Tog
    Paul Burgman Press Photographer (@Burgy_Tog) reported from Guildford, England

    *******! @SkySports talk some bollocks

  • NurseCharlii
    Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    @SkyHelpTeam please can you give me an update on the Central London (Covent Garden) broadband outage? >12 hours with no internet made working from home a complete impossibility....

  • Moham688
    محمد عمر أحمد عرمان (@Moham688) reported from Islington, England

    That is stupid from @GNev2 he should get the sacked from @SkySportsNews @SkySportsPL @SkySportsMNF @SkyUK

  • Land_Captain
    Edward Clibbens (@Land_Captain) reported from London, England

    @beerbirrabier @SkyUK The very worst. It’s great on the Xbox though, weirdly.

  • barryprotrainer
    Barry Stalker (@barryprotrainer) reported from Hackney, England

    Hi @skytv @SkyUK we down graded our service as we had to leave London for 3 months. Would like to upgrade again but can not get through to anybody over the phone? Please advise. Many thanks

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I had no problem with it. Admit others disagreed ! #COYS

  • PaddyBriggs
    Paddy Briggs 🇪🇺🌈 (@PaddyBriggs) reported from Richmond, England

    @oflynnsocial @J_C_Gr @SkySports I really don’t think there was any problem in those days . Never heard any criticism of Peters to Spurs or Greaves to Hammers either.

  • caz_anda
    🐼 Ms Panda 🐼 (@caz_anda) reported from Camberwell, England

    @SkyUK whats going with your broadband its been awful since Friday

  • djwisednb
    DJ Wise (@djwisednb) reported from Wandsworth, England

    Who’s this commentator on @SkySports he is so ******* bias if kenny dalglish had a **** his ******* head would pop out his backside Damn please make it less obvious

  • jordanrevell
    Jordan Revell (@jordanrevell) reported from Camden Town, England

    @SkyHelpTeam I've had internet dropouts for the past 3-4 days, up to 4 times per day, plus dropouts often in the last year. It nearly jeopardized my life changing doctors appointment held over zoom today, often times my giffgaff 4g mobile data is faster, I need a solution.

  • SamiSumner
    Sami Sumner (@SamiSumner) reported from Croydon, England

    Hey @SkySportsPL @SkySports on the Sky Sports PL channel, there seems to be two sets of audio commentary at the same time...like we can hear another channel or broadcaster’s commentary as well as yours...please fix this it’s so annoying! #WOLARS #Wolves #Arsenal

  • NurseCharlii
    Charlii Siddu (@NurseCharlii) reported from Camden Town, England

    @SkyUK why is it >12 hours since an internet outage in Central London with no fixing and no updates? Working from home was a complete impossibility thanks to that.... #internet

  • RubyIsla_CM
    Ruby Isla Cera Marle (@RubyIsla_CM) reported from Camden Town, England

    @SkyHelpTeam I’ve been having issues with my phone line not working. I’ve followed the online steps and get to part where you have to upload a photo, which I’ve done but if doesn’t let me go any further. Can you help?

  • eatcheeselouise
    MarshmallowMedia (@eatcheeselouise) reported from Camden Town, England

    @OpenreachHelp there is no point in you saying to contact my provider @SkyUK as I have been in touch with them & they need you to install the cable before they can send their engineer to install the broadband service

  • Milkman36988575
    Milko (@Milkman36988575) reported from Croydon, England

    Dear @SkySports the co-commentator at the Bristol City Vs Sheffield Wednesday match after just 1 minute in he’s coming out with absolute nonsense. Bristol City are 12th how they gonna make the top 6. This is an official complaint #BRISHE

  • CraigyBEsq
    Craigy B (@CraigyBEsq) reported from Wandsworth, England

    @Victoria__Wai @virginmedia @ThreeUK @SkyUK Yes I was with BT at my last house but when moved no phone line and as under lockdown no engineer could come so had to go Virgin but last 5 weeks...apparently fibre but speed is appalling and then today! Never again

  • GraemeF55
    Graeme (@GraemeF55) reported from London, England

    @SkyHelpTeam is there anyone on hand to try and solve an issue with my broadband?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AureliusArsenal
    Rons AFC (@AureliusArsenal) reported

    @SkySportsPL I've got more questions for @SkySports than I do for anyone else. Question number one: are you a legitimate sports network that platforms interesting sportspeople with nuanced opinion? Because at the moment your platforming biased ragebaiters stealing a career by being annoying

  • tallman2020
    thedive2020 (@tallman2020) reported

    @SkyHelpTeam Your customer service is appalling. I have been trying to get hold of your fraud team for 2 weeks but they never reply and there is no number for them. You’re very happy to take my money tho.

  • tallman2020
    thedive2020 (@tallman2020) reported

    @SkyHelpTeam Your customer service is awful. I’ve been trying for days to get hold of your fraud team but they never call me. Someone has taken a sky mobile contract out in my name. I have contacted the police. Very disappointing that you’re not bothered.

  • diana10ka
    diana10ka🫵 👟 (@diana10ka) reported

    @eurofootcom @SkySports Even when the numbers dipped, his mentality never did. 💪

  • Steffmcd80
    Steff McD (@Steffmcd80) reported

    @SkyHelpTeam hi my sky broadband is down no lights or nothing on my router

  • 10palmercole
    Ayeduase cole palmer (@10palmercole) reported

    @TouchlineX @SkySports Poor man no bi easy

  • MayerAgain
    Alan Mayer (@MayerAgain) reported

    @SkyNews Cancel @SkySports and this crap will stop.

  • Jojo_Ntsoane
    Jojo ntsoane (@Jojo_Ntsoane) reported

    @rational_mo @Benzo_Ndlovu Fawanews is the only thing I trust in streaming ,it is the best( no Sky Sports). HDstreamz dont have skysports. Score808 no skysports. I'm not sure about waka tv, never used it. ..Skysports is only on Ipaytv.. Unless other apps which are not reliable.

  • Jackshar
    Harvey Jackson (@Jackshar) reported

    @SkyUK ordered broadband three weeks ago for installation in central London. Still No connection and no indication when it will happen. Terrible feed back from @WeAreOpenreach . Awful.

  • MollieMthecat
    🕊️MollieMtheCat🐀 (@MollieMthecat) reported

    Customer retention- am I the only one who finds businesses actually don't bother trying to keep you? Insurance? Broadband? Loyalty means nothing. Found out my mam is paying £110 a month to @SkyUK for basic package as she's just stayed for 25 years. Wtf?