Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hounslow, Croydon, Southall, City of Westminster, Hampstead, Wembley, Islington, Hackney, Brentford, Hammersmith, Woking, Greater London and Thornton Heath.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Southwark |
Wi-fi | |
| London |
||
| Hounslow |
Internet | |
| London |
Internet | |
| Croydon |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied
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Daniel Fellows
(@danfellows) reported
from
Camberwell, England
Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal
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Vialli's Chelsea FC
(@VialliChelseaFC) reported
from
City of London, England
@SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@superhoops10 @SkyUK Online doesn't work
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Brian Williams
(@SmashBri) reported
from
Croydon, England
@ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!
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Peter McKay
(@petermc66) reported
from
Hounslow, England
@oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool
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Ryan Heatly
(@RyanHeatly) reported
from
City of London, England
@lee4ord @btsport @SkySports Not a bad shout
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.
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John Porritt
(@porridge77) reported
from
London, England
@DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.
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Lesley
(@Violet_Guitar_) reported
from
Lambeth, England
@SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.
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Ludovica Orlando
(@LudoOrlando) reported
from
Lambeth, England
@SkyHelpTeam All down in Lambeth too!
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David Collins
(@MrDavidJCollins) reported
from
Camberwell, England
@SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting
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🧑🏿🦼Ash Patel🧑🏿🦼
(@Ashishpatel1972) reported
from
Croydon, England
@harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!
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DJ Wise
(@djwisednb) reported
from
Wandsworth, England
Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me
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Ali Abedi
(@sahabedi) reported
from
Merton, England
@SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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emily
(@EmilyPratley_) reported
@SkyHelpTeam hi I don’t seem to have any signal where I usually have signal? Tried refreshing and turning my phone on/off
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harriet san
(@_hariett) reported
@SkyHelpTeam is there outage in MK3 area? Rebooting last hour with no luck
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Pet Man
(@PetMan1984) reported
@libraryboy1967 @SkySports Would you put your mortgage on us going down?
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Dr. Ali K
(@AliK_Tech) reported
@shiftyboy86 @SkySports When I see your ******* being screwed then I will depart to the stone era !
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Simon Hoggarth
(@sispace) reported
@SkyHelpTeam My dad has been in touch this morning and has been left very frustrated as the person he spoke to wouldn’t help resolve the situation! Just told him there was nothing that could be done!
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Sheila Valecha
(@ChudasamaSheila) reported
@SkyHelpTeam Yes I was supposed to be called by Angus yesterday after 12pm - still no call. He works in the retentions team. Needed to listen to some calls regarding an ongoing complaint. Not even a courtesy call to update me 🤬
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Wai-kay Chan
(@BigHaunds) reported
@SkyHelpTeam Hi that online tool showed there was a broadband problem earlier, but then reported okay, but your telephone customer service then said there are works in the area hence the broadband outage. So the tool doesn’t show correct info.
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kim
(@kim__dale) reported
from
Ilford, England
@SkyHelpTeam any known issues at all? Internet was down yesterday but came back but it’s gone again
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Vitt
(@Vitt2TsNoC) reported
HI @SkyUK @SkyHelpTeam if I wanted to change providers and join you instead, are you able to arrange that? As in would you cancel my contract with the other provider for me? Or would I need to call them and do that first, then come to you?
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cathryn
(@catjayzav) reported
@SkyHelpTeam I wish to terminate my contract. But am unable to find an address to send my letter to or an email address to send