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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/20/2026 10:25

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Southall, Hackney, Wembley, Wandsworth, Reigate, Hounslow, Croydon, Egham, Hampstead, Northolt, City of Westminster, Tower Hamlets and Isleworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomSouthwark Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomSouthall Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I reached out direct to Openreach who have a more proactive customer service team. They have an engineer at the house now, despite you failing to contact me....

  • Mr_ISC Pasha (@Mr_ISC) reported from Wandsworth, England

    Dear @SkyHelpTeam I want to speak to someone about my recent switch to broadband. It’s not working nearly as well as you sold but now it seems impossible to speak to someone again. Your ability to have an advisor available for sales and then nothing after is beyond frustrating

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • canuckinlondon9 Cat (@canuckinlondon9) reported from Paddington, England

    @SkyUK very disappointed that Sky thinks it’s acceptable to tell someone they have to wait 3-5 days to@know when they are able to fix a loss of service - while working from home this is causing potential loss of income and/ or increase in cost for alternative solution

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • hines_stephen Stephen Hines (@hines_stephen) reported from Camberwell, England

    @SkyHelpTeam I did, and then spent an hour talking to someone on the phone, who offered me an engineer next week. not an acceptable level of service

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam please could you tell me how I can make a complaint.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • maxwallis11 max wallis (@maxwallis11) reported from Croydon, England

    @SkyUK disgraceful service - customer for 25 years plus - last 8 years no wifi in 4 rooms - continuous loss of signal - no full use of recordable boxes - recently visited by engineer - no help - half the speed - and now a big leaving bill !!! JOKE !

  • shoreditche2 Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • scott_mulligan_ Scott Mulligan (@scott_mulligan_) reported from Camberwell, England

    @Jimmy_flats @Billy__Piper @SkySports I know he’s rattled because he won’t take my bet. He knows I’m good for it, he’s just talking **** by talking about some weird circle

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • marnieisabella_ marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • robbierust81 robert rust (@robbierust81) reported from Chesterfield, England

    @SkySports Proved everyone wrong with his great ball distribution, kicked the ball out of play every 2nd kick and made a number of passes into terrible danger. Can’t catch a ball and punches it out or spills it under no pressure whatsoever. Stones, Walker and Maguire made him look good.

  • jonhart2 jonathan hart (@jonhart2) reported

    @SkyHelpTeam Your good you are 👍🏻 But it’s 1.30pm an no one as turned up!!!!…… a in progress message doesn’t help me when they already 30mins late with no call to update me. Did you even read my 1st message?

  • DiscipleBrand Disciple Dave Platinum Brand (@DiscipleBrand) reported

    @SjefVugt @Ollie_90_ @SkySports I'm glad you agree that Max could also have done more to avoid the accident. Unfortunately it's a racing incident 2 drivers battling for position.

  • Afc_Josh12 Josh Roberts-Law (TheGamersPerspective) (@Afc_Josh12) reported

    @SkySports Never!!

  • simonremnant Simon Remnant (@simonremnant) reported

    @SkyHelpTeam No it doesn’t but it doesn’t load either and os affecting at least 2 people I know. Very inconsistent and went down yesterday. Issues following Andover exchange planned maintenance?

  • FafOpperman Francois Opperman (@FafOpperman) reported

    @SkySports @karunchandhok "The camera never lies"

  • 5lbs6oz Simon (@5lbs6oz) reported

    Hi @SkyHelpTeam. I'm trying to link my SkyID to my account in order to change my mobile plan but the site insists it doesn't recognise my postcode in spite of it being right there in my account details. Help?!

  • milkyjoe81 craig cartwright (@milkyjoe81) reported

    @SkySports Brilliant Sky. You pay your moronic pundits ££££'s, they perform a witch hunt on @JPickford1 on anything they can, yet now he's had a good tourney you want to pretend you aren't part of the media bullying problem? Take some responsibility ya cowards.

  • DovydasKochanka Dovydas Kochanka (@DovydasKochanka) reported

    @fetimages @CraigYB1989 @SkySports Max didn't need to brake because he was on a racing line, where as Lewis was never making that corner at the speed he was going prior to braking.

  • redeyedtree Jason Bourne (@redeyedtree) reported

    @SkySports @tedkravitz @SkySportsF1 Your kid needs to be told to stop weaving,it’s dangerous in itself,no problem with racing but squeezing and weaving to force people to yield ain’t racing he also new Hamilton was there but still turned in. Senna & Prost all over again