Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, London, Epsom, Southwark, Hackney, Hammersmith, Northolt, Croydon, Wandsworth, Brentford, Wallington, Hampstead, Islington, Tower Hamlets and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Internet | |
| London |
Phone | |
| Epsom |
Internet | |
| Southwark |
Internet | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Aaron Kleman
(@kleman14) reported
from
City of London, England
Let’s ramp up England’s problem striker to city speculation now @SkySports
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Cameron Laity
(@camlaity) reported
from
London, England
@SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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CarlosE
(@cnormanv) reported
from
Banstead, England
Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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SW London Bus Driver
(@spencersuckling) reported
from
Wandsworth, England
@KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@SkySports We put our towel down first!!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lyns Delahaye💙
(@lyns_delahaye) reported
@SkyHelpTeam help! Can't find my answer online... have returned my old phone for a swap but got an email today to say it's not received. I have sent a DM; any help, gratefully received!
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hodd the God
(@manyen10) reported
@SkyHelpTeam my Internet is not working properly keeps dropping out done all the usual stuff but not working
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Clare Whitfield
(@whitfield_riley) reported
@SkyHelpTeam wifi is down in SO31 is there a known issue or how do I report it?
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Russ Leighton
(@Russeboy) reported
@PaulHardisty @SkyUK You can cancel without fees once they notify you by email. You’ve got 30 days to do so. It’s in the email in a very small font.
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Adrian
(@adg273) reported
@SkyHelpTeam is MySky down? Ordered Sky Stream and now it doesn’t work.
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(@stuart_k18) reported
@SkyUK unable to access my details (bill payments) plus VIP. Is there an issue with the My Sky app?
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Clara Lara
(@ct_1) reported
@SkyHelpTeam appalling service from you today. My partner clicked a link which signed up to a18 month package. It was not at all clear this link was the final confirmation stage for agreeing to this and the person we spoke to refused to terminate this despite cool off period
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Clare Whitfield
(@whitfield_riley) reported
@SkyHelpTeam It says there’s no known local issues but it’s the connection to my hub somehow. I’ve checked the leads etc and switched off and on again several times
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Amara/Kaytea
(@xMissTeax) reported
@SkyHelpTeam My router keeps disconnecting every few minutes, and stays disconnected up to 10-15 minutes a time. I cannot get anywhere with the sky virtual assistant, and I cannot find a solution online. The amount of times I’ve had to restart my router and trouble shoot it is ridiculous
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Paul
(@8gzd8k76nM) reported
@tlise72 @SkyHelpTeam Why did you purchase and continue to pay for a premium service? Sky TV isn’t a necessity and if you are living that close the line you shouldn’t be paying for it. Live within your means