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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/13/2026 20:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: City of London, Croydon, London, Southwark, Hackney, City of Westminster, Hammersmith, Northolt, Hounslow, Paddington, Wembley, Hampstead, Wandsworth, Kensington and Brentford.

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City Problem Type Report Time
United KingdomCity of London Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomSouthwark Internet
United KingdomHackney Internet
United KingdomCity of Westminster Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • Noods1 Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • SumanBhuchar Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • MartinJSorensen Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • hana_ros01 Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • kleman14 Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • justvickyxox justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • mariabilici cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • AvWeekJuliet Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • cnormanv CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • nipmeister Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • OpenMindMH Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • NickHennegan Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • IDRISFERTOUT IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Maria_MsBlueSky Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • meg_russ MEGAN✨ (@meg_russ) reported

    @SkyHelpTeam Can you please help, when we try to use the Sky App through our Xbox it’s saying ‘an error occurred’ when connected to sky WiFi... but works fine when connected to my personal hotspot??

  • BCVlogger Matt Bates - Black Country Vlogger (@BCVlogger) reported

    @robtarren @SkyHelpTeam To be honest, I though I was still in contract for the majority of stuff so this renew thing suprised me. Seems in Feb my In Contract discounts decrease so I pay more. Not too happy about that. If was a new customer it'd be much cheaper

  • Nixster874 NicolaR (@Nixster874) reported

    @SkyHelpTeam hi, I have no phone line or internet signal at home. Phone line completely dead and no tv, internet connection. Can someone assist please

  • MichalBylicki Michał Bylicki (@MichalBylicki) reported from Beccles, England

    @NJS29212099 @SkySports Did John Terry got kicked out after incident with Anton Ferdinand. Did Suarez got ban for life? Cavani recently done similar how many games ban for him or a life time?

  • Ryan7920 Ryan Pittam (@Ryan7920) reported

    @SkyUK wow still no response. I’ve been promised a manager call back twice now..... still waiting! I have no mobile as per our contract and you seem unable to offer any resolution or indeed date for when I might receive one. Disgusting!!!!!

  • Miknanimus Mike 556 (@Miknanimus) reported

    @Scotty061289 @SkySports Very easily, everyone can see through your stupid bullshit.... 👍

  • craig030790 Craig Cowin (@craig030790) reported

    @SkyHelpTeam Yeah I tried this earlier from the website but it just doesn’t seem to help at all it’s only this one channel

  • JStewart_15 Josh Stewart (@JStewart_15) reported

    @SkyHelpTeam how do I remove and package from my sky tv? I want to cancel f1 as season is over Sunday

  • Way831 Way83 (@Way831) reported

    @outofbounds5432 @davidcooke11 @SkySports Me too can we say that ffs I really couldn't give a **** anymore

  • Ryan7920 Ryan Pittam (@Ryan7920) reported

    @SkyHelpTeam I’ve spent over 4 hours on calls to you, been promised a call back twice! It is clear to me the team I am speaking to are unwilling or unable to help me. How can I escalate beyond them? I do not appreciate being fobbed off and lied to.