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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/06/2026 21:05

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: West Drayton, London, Hackney, Hampstead, Greater London, Southwark, Hammersmith, Hounslow, Croydon, City of Westminster, City of London, Mitcham, Wandsworth, Staines and Northolt.

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City Problem Type Report Time
United KingdomWest Drayton Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHackney Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • LudoOrlando Ludovica Orlando (@LudoOrlando) reported from Lambeth, England

    @SkyHelpTeam All down in Lambeth too!

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @vuym524 @skytv @SkyHelpTeam I have been advised not to go round so I can’t sort his box out - plus he has difficulty selection multiple options on customer service calls. Being isolated, he needs to stay occupied

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

  • MrDavidJCollins David Collins (@MrDavidJCollins) reported from Camberwell, England

    @SkyUK Stopping customers from cancelling sport’s subscription by not allowing u 2 cancel online and having to wait over an hour to speak to a member of staff, so u give up..disgusting

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @benjamincfc_ @skytv @SkyHelpTeam His box has been getting a configuration message since yesterday - tried to reboot while I was on the phone. Tried taking the card out, none of it works.....box is still showing no picture but no message of no satellite signal

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • RyanHeatly Ryan Heatly (@RyanHeatly) reported from City of London, England

    @lee4ord @btsport @SkySports Not a bad shout

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • VialliChelseaFC Vialli's Chelsea FC (@VialliChelseaFC) reported from City of London, England

    @SkyHelpTeam The screen has has a message since yesterday “your box is initialising, please return back in the future” - now saying they HD box is not getting a satellite signal - I need someone to call him to sort this out

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @jackdiakou @SkyHelpTeam @SkyUK @SkySports @btsport Disgusting. Pretty sure I’m out of contract so will cancel this tomorrow too. It’s worth spending our money on companies who care in times like this!

  • rajeevdatta Rajeev Datta (@rajeevdatta) reported from Brentford, England

    @JezzaH99 @bradyboyqpr @SkySports @skytv That’s not what Sky would want to do. They live & die by their subscriber figures.Seeing loads of folk cancel & run the risk of losing them to others wouldn’t be commercially smart.They’re best off acknowledging current situation & then making gesture to the current subscribers.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • bara03 bara03 (@bara03) reported

    @SkyHelpTeam My Sky broadband is working fine at the moment, is this a UK wide issue or more localised?

  • skullwolfsteam skullwolfsteam (@skullwolfsteam) reported

    @ghxstplayzz @mcuk2014 @SkyHelpTeam it seems we be the lucky few who still have the net even if its slow and dns errors quite abit as i said above seems we gotta wait it out i hope they bloody fix it soon tho

  • Dkblaaad Olly (@Dkblaaad) reported

    @SkyHelpTeam Is broadband down? My internet has been bad for a while and now not even loading up at all. I pay for super fast broadband and want it sorted. 0.73 upload speed is trash, especially as you want me to renew

  • Susie_Soo83 Suellen Soo (@Susie_Soo83) reported

    @DaniHarmer @Barrington__ @SkyHelpTeam We seem to be having problems with our WiFi too today.

  • rvdwetering R van de Wetering (@rvdwetering) reported

    @SkyUK why is the internet down and when is it restored? #switch

  • _AbiKaye Abi Kaye (@_AbiKaye) reported

    Hey @SkyHelpTeam been with sky broadband for less than 2 weeks and already this nationwide outage. That 14 days cancellation policy is pretty tempting right now!

  • JamesBates_92 James Collingwood (@JamesBates_92) reported

    @SkyHelpTeam 40 mins on hold and still no sign of anyone answering. Online it seems to be robots only, who cant answer my query...how is this providing a service to a paying customer?

  • ElwahJazz89 Elliot Sutcliffe (@ElwahJazz89) reported

    @dazraf @scarynix @SkyHelpTeam Probably ‘cause their internet is down...

  • benoutram Ben Outram (@benoutram) reported

    @SkyHelpTeam I recently renewed and changed to Sky Superfast Broadband with Sky Talk Anytime. The advisor talked about a new hub and asked me lots of questions checking the suitability of Internet Calls. That was November. The new hub never arrived and nothing has changed?

  • dirtyboyhull dirtyboyhull (@dirtyboyhull) reported

    @49_bluey @SkySports Why do you think taking the knee is so bad?