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Sky Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/14/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, City of Westminster, Hackney, Camden Town, Southwark, Croydon, Northolt, City of London, Surbiton, Tower Hamlets, Weybridge, Wandsworth, Islington and Stepney.

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City Problem Type Report Time
United KingdomWandsworth Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • Mattashenden Ashy-Diaz (@Mattashenden) reported from London, England

    @SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working

  • PatrickKeyte Patrick Keyte (@PatrickKeyte) reported from Camberwell, England

    @SkyHelpTeam Can I double check there is an outrage? My Sky app says there is but it doesn’t say there is online. Would it help if I DM’d my postcode?

  • thomdichoi Thom Di Choi 😇 (@thomdichoi) reported from Islington, England

    @scott_stonio @SkyFootball @SkySports It was specifically stupid to highlight your stupidity. But I suppose that went over your head just like the difference between race and nationality did 🤘

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • rafauzcate rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • vinke_rob Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • calendarboysuk Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Greenford, England

    How many times am I going to see today #Mane punches #Sane. The news world is slow in sport at the moment. Trying to start an agenda? @SkySports

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • PowellVerity Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • speskett Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • Tullocarm Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • illymus Illy Mus 💙 (@illymus) reported from Camberwell, England

    @SkyHelpTeam @SkyUK so you have plenty of agents on messenger if someone wanted to buy a Sky package but no one at all if I have faulty equipment. Nice way to treat loyal customers. I need the convenience of Messenger as I have very little time to call.

  • Paulaha21043676 Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • en1gmaw4 Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • QuigleyE4 QE4 (@QuigleyE4) reported from London, England

    @mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • barbiethebossx1 Barbie is the Boss (@barbiethebossx1) reported

    @Jackphe05306203 @SkyUK Your right they have gone down hill they gave me two Sky Q boxes for free and reduced my bill too, maybe people just don’t need sky tv no more like before because the tv shows & movies are so old? You can watch everything online that are current episodes so sky’s not in demand

  • GBlackford3 G Blackford (@GBlackford3) reported

    @SkyHelpTeam Hi, my son’s sky mobile has no service. It’s an iPhone 7, with latest update and no other issues that I can see. I have ordered a replacement sim; should this resolve the issue?

  • SeanElstob 🆂🅴🅰🅽 🅴🅻🆂🆃🅾🅱 (@SeanElstob) reported

    @tpstony @SkyUK Now TV’s a bag of crap as well. Unstable pic quality & overpriced compared with competitors. Unnecessary content bundles/stupid terminology & contract lock in’s. Terrible company (run by an odious Australian) that’s been left behind by the competition.

  • H1JJY Jordan Yates (@H1JJY) reported

    @SkyUK No dish, no box, lots of fuss and issues. Please read up on it before thinking of buying one.

  • S_N_Bagel SuperNoodleBagel (@S_N_Bagel) reported

    2nd night in a row that my internet has cut out during @PlayVALORANT ranked. Sort your **** out @SkyHelpTeam

  • ninzolow Ninzolow (@ninzolow) reported

    @StevenWood1982 @SkyUK Bad credit.

  • owen30914710 owen (@owen30914710) reported

    @SkyUK @skytv fix your ****** wifi please.

  • izy_83 Izy (@izy_83) reported

    @SkyHelpTeam Hi, I ordered the khan vs brook stream and must say i barely saw any of it due to the quality, it was blurry throughout. I tried with fibre and 5G, i’m an existing sky customer with sky sports but was out of town so purchased the stream, extremely disappointed

  • jamunairis JamunaIris 💐🌸🌻 (@jamunairis) reported

    @SkyUK Sky are the absolute worst! Their Internet didn’t work for months, still keep charging me in full. I canceled my account.📱cut off mid call, no one attempted to call me back. As I had no service I assumed they had honnered my request. I was traveling &💰got taken months! Thieves!

  • Andersj822010 Anders👀😎🦁🥋⚽🎮🏞️ (@Andersj822010) reported

    @SkyUK No point to this absolutely. No WiFi your toast. Just get a smart TV OR STICK. took down Sky dish yes ago.