Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Hackney, Wandsworth, Kensington, Tower Hamlets, Hammersmith, Wembley, Croydon, City of London, Redhill, Hounslow, Dorking, Hampton and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....
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Natalie 🦋
(@NatalieNooNah) reported
from
Camberwell, England
He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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Barry
(@barryprotrainer) reported
from
Hackney, England
Hi @skytv @SkyUK How do i cancel an engineer appointment?
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aadam
(@pakigerian) reported
from
Hillingdon, England
@conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it
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Mike Bovill
(@MikeBovill) reported
from
Richmond, England
Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Sattapaal
(@sattapaal) reported
from
Hillingdon, England
@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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Laura Greenaway
(@LauraGreenawa12) reported
from
Merton, England
@BeckyEverson @SkyUK @virginmedia Nope, virgin always lagging or down completely, have to reboot or switch between 2g or 5 g
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Fiona
(@FionaFwarlow) reported
from
Richmond, England
@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Steve May
(@SteveMay_UK) reported
from
Hillingdon, England
@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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ap
(@otheranthony) reported
from
London, England
@SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,
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Sam Whitby
(@TheSamWhitby) reported
from
Wandsworth, England
@SkyHelpTeam is there Internet issues in the London SW8 area
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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charl
(@_charlm) reported
@SkyHelpTeam i cancelled my sky cinema in Nov last year and have logged into my account today to see the woman renewed everything else at the same time when I didn’t request it so I’m stuck til May 2023? And now ‘storm damage’ from 2 weeks ago is causing my broadband to break?
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Have Hope 🇳🇬
(@havehopehut) reported
@btsportfootball @SkySports @SkySportsPL when will your pundits call Maguire TRASH and a LIABILITY or is the Queen Lizzy Tax too strong where you can't call English players garbage when they are?
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louise burton
(@LouiseXBurton) reported
@SkyHelpTeam Yes I have tried another 2 devices and it's still not working x
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tamsjointbiz
(@tamsjointbiz) reported
The only times I hear or see @KellyCates on @SkySports is always just before advertisements, without fail. That's awful because she is by far one of the best presenters on Sky. Sort it out @SkySports 😡
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Denise Lane
(@LaneDenise) reported
@SkyUK even spoke to your service teams tonight, they cut me off...time for a change, thank you for ripping me off for last 15 years, good bye
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SlimWithJaneMK SW
(@exclusivelyjane) reported
What is a diamond member of 21 years worth @SkyUK? not a lot apparently. Always thought your customer service @SkyHelpTeam was second to none and that’s why my mum stayed. Today cancelled TV, broadband and phone. I’ll be following suit as soon as my contract is finished.
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stephen greer
(@steve_117) reported
@SkySports sort your crappy system out... Can't watch on the sky sports app or online.... Bias because I'm a virgin customer, or is this for everyone?
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Rob Ellis
(@RobEllis1896) reported
@skyhelpteam My 94-year-old mother can no longer use SkyTV. She has tried to cancel after being a member for 22+ years and you simply ignore her. She doesn't want a cheaper deal nor new equipment, she just wants to CANCEL. Step up and treat her like the VIP you claim she is.
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somepropernotrightsonhere
(@Nick2403197218) reported
@SkyHelpTeam @twit_cmj Heather you keep repeating the same thing that isn't working why are you not passing this up the chain to someone who can fix it tiresome you keep telling us to do something you know full well doesn't work
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Gerry Barber
(@gerryfbarber) reported
@SkyHelpTeam why is Sky Q box not downloading? Box is connected to internet and not broadband issues. It’s been going on for weeks - time to refund customers.