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Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

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If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Brentford, City of London, Wandsworth, London, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, Southwark, Fulham, Sunbury-on-Thames, Paddington, and Guildford.

CityProblem TypeReport Time
Brentford Internet 2 hours ago
City of London Wi-fi 3 hours ago
Wandsworth Internet 6 hours ago
London Internet 6 hours ago
London Internet 7 hours ago
London Internet 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • BelsMoore
    Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • Dr_MHerves
    María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • dbritten
    David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • richard07023467
    richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • mchllhk
    Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • MunslowStephen
    Stephen munslow (@MunslowStephen) reported from Leatherhead, England

    @SkyHelpTeam How long is it going to be down for ????

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • shoreditche2
    Michael Berg (@shoreditche2) reported from Hackney, England

    @FR14LLL @SkyHelpTeam There’s an outage and appears wide spread !

  • NickW2108
    Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • danielthfc13
    Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • gaishey
    Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • chrissydarling
    Chrissy Darling (@chrissydarling) reported from Hackney, England

    I’ve spent the last couple of hours resetting routers, switching everything on and off and swapping HDMI cables! 30 secs on Twitter and now I know sky broadband is down! Come on @SkyHelpTeam has there been a nuclear strike or something? I’m been driven to gin drinking!

  • sudhirkapoor82
    Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

  • marnieisabella_
    marnie isabella ☀︎︎ (@marnieisabella_) reported from Tandridge, England

    Awful broadband since switching to @SkyHelpTeam, I’m so sorry I left you @virginmedia, pls take me back 💔

  • gerarddward
    Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • CeCeHammond
    🌑 Celia Hammond (@CeCeHammond) reported from Camberwell, England

    @SkyHelpTeam No phone line - internet speed 6.7 this is a great tier 4 No phone calls not able to WFH or watch TV as can’t download a film or watch Netflix. Good job I like my own company and reading. Sick of your service

  • stevenffc123
    Fulham traveller R.I.P papa bouba diop (@stevenffc123) reported from Sendmarsh, England

    @nottobias333 @SkySports Leads do usually fall apart in March to be fair. And the break did help them. It was touch and go before the break. No need to hassle the woman

  • Berniebee8302
    Bernardine 🇬🇩🇬🇧 (@Berniebee8302) reported from Islington, England

    @SkyHelpTeam what is going on with the board band issue?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BlakePowell_92
    Blake Powell (@BlakePowell_92) reported

    @LastWordOnSpurs @SkySports Wtf wake up spurs

  • gord_1969
    gwm69 (@gord_1969) reported

    @SkyUK see when you offer a deal for being a vip customer can you at least get the link to work so I don’t need to go round in circles trying to contact you! Fecking pointless way of doing things.

  • WJB2201
    will (@WJB2201) reported

    @Boro @CardiffCityFC @SkySports **** the fans yet again …

  • Daciakish
    Martin (@Daciakish) reported

    @FulhamFC Hate the 12:30 kickoff. Was expecting two of these but not in the worst time slot of all. Will miss West Brom match, thanks @SkySports

  • EdwardGreen1
    Ed (@EdwardGreen1) reported

    @SkyHelpTeam having issues with the sky go app on ps5 "having problems contacting sky", I have already updated the ps5 and still having issues

  • mattnffc_
    matt (@mattnffc_) reported

    @AshRossDavis1 @SkySports **** that ain’t it, probably means no trains home. Is a quality Saturday away day

  • Chiesa7ii
    𓃵 (@Chiesa7ii) reported

    @Lionel30i SkySports are terrible at PR man

  • Matt574712592
    Matt (@Matt574712592) reported

    @aboutceltic @SkySports Things will never change while this board are running our club. Ange wanted the board to back him ,and get players through the door to bolster up the squad as it has no depth so what does the board do ? They make it fu#king thinner .

  • clairefilipe
    ClaireFilipe💙 (@clairefilipe) reported

    @SkyHelpTeam hi my Netflix seems to have disappeared off my sky account! Please help 🙈

  • bunchoffrauds
    Bunch Of Frauds (@bunchoffrauds) reported

    Kaveh talks a hell of a lot of **** doesn’t he. Why on earth would a football agent be messaging a ******* tv presenter if he knows any clubs looking for a RB #DeadlineDay #SkySports #kaveh