Sky outages and service status in Surbiton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 15, 5:37 AM GMT+1.
- Internet (71%)
- Wi-fi (17%)
- TV (7%)
- E-mail (2%)
- Total Blackout (2%)
- Phone (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 15: Problems at Sky
Sky is having issues since 12:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Croydon, Addlestone, Hounslow, Brentford, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, Southall, Hampton, and Coulsdon.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Wi-fi | 6 minutes ago |
|
Hammersmith
|
Internet | 4 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Wandsworth
|
TV | 11 hours ago |
|
Hammersmith
|
Wi-fi | 13 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
Nearby cities with recent reports
20 recent signals
5 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, EnglandThat @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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CarlosE (@cnormanv) reported from Banstead, EnglandIs @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Babajou (@RicciCastro) reported from Wandsworth, England@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England@SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Maria D (@Maria_MsBlueSky) reported from Merton, England@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Bradley Mills (@B_JMills) reported@Firkke @F_Edits @SkySports I dunno what to tell you mate. The FIFA tweet said snicko picked up nothing. Yeah, sure disallowed a clear penalty for England but yeah paid the ref. Stop crying pal you’re making yourself look stupid. 👍
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◽Skywalk FC◽ (@Stu__thfc) reported@SkySportsNews Whoooooooo cares man? If he didn't play for utd skysports wouldn't give a ****. The team is in a world cup semi final and you man are ******* crying because the 6th choice cm isn't playing
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Gist Hubz (@GistHubz) reported@SkySports Switzerland matched Argentina for large spells. Playing with 10 men against a team of that quality is an almost impossible task. However, football needs consistency. If Embolo's incident led to a red card, fans deserve to know why similar challenges often go unpunished.
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Crash. (@Crash49676428) reported@IAmDanielBrown_ @GazWallace402 @SkySports The goalkeeper saw the ball hit the wire it deviated it hit the wire and commentators said it hit the wire. Law was broken free kick Norway no goal to England that's the law.
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Wingssherpa (@WingsSherpa) reported@MichelleBeckett @SkyUK @VodafoneUK No surprise Virgin Media was fined by OFCOM last week for its poor customer service, Michelle.
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linnet 💙 (@HelenWe16937034) reported@MichelleBeckett @SkyUK @VodafoneUK We had the very same with Virgin too wen my dad died, awful service, swore then never will we do business with them 😡
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Dmh (@Dmhches) reported@SkySports He couldn’t help the team, no he was the one that hurt his own team. Let’s have some accountability shall we
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Clive (@optout936698739) reported@SkySportsNews Fuuuuck, I forgot about this dumb ****. It’s been so nice not having to hear his stupid opinions every week. @SkySports platforming these pricks is ruining football
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Tokyo Trader Legal and Investment (@offshorelegal99) reported@MichelleBeckett @SkyUK @VodafoneUK Thats appalling they can if they wanted to ...this company have recently been fined by Ofcom for horrendous customer failings so do esculate your complaint higher...im sorry to hear about your beloved dads passing....
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dissyteabag (@dissy_teabag) reported@MichelleBeckett @SkyUK @VodafoneUK I found the worst to deal with were tv licensing I was harassed for weeks after telling them dad died as they were adamant mum needed in for her care home which she didn’t