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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Surbiton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 30, 1:50 AM GMT+1.
  • 65% Internet (65%)
  • 21% Wi-fi (21%)
  • 6% E-mail (6%)
  • 3% TV (3%)
  • 3% Phone (3%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Brentford, Southall, Croydon, Wandsworth, Epsom, Byfleet, Sutton, Tadworth, Leatherhead, Feltham, Banstead, Fulham, and Sunbury-on-Thames.

CityProblem TypeReport Time
Hounslow Phone 3 hours ago
Hammersmith Internet 7 hours ago
Hammersmith Internet 1 day ago
Brentford Internet 1 day ago
Southall Internet 1 day ago
Croydon Wi-fi 2 days ago

Nearby cities with recent reports

Hammersmith

17 recent signals

7 hours ago
Croydon

10 recent signals

2 days ago
Brentford

7 recent signals

1 day ago
Southall

3 recent signals

1 day ago
Hounslow

1 recent signals

3 hours ago

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • LisaMaylin
    Lisa Maylin (@LisaMaylin) reported from Banstead, England

    @SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • calendarboysuk
    Will Kane (@calendarboysuk) reported from Twickenham, England

    @SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • Paulaha21043676
    Paula hammond (@Paulaha21043676) reported from Lambeth, England

    @SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Max1886AFC
    Max - CHAMPIONS 🏆 (@Max1886AFC) reported

    I’d like a refund from my dodgy fire stick. Arsenal are about to be crowned champions and all your showing is Spurs & West Ham. **** off @SkySports

  • iamaredflagdude
    RAVER🦅🦇 (@iamaredflagdude) reported

    @worldsevens_ @SkySports @DAZNWFootball Wtf is this? Why use this pic when there are a lot of pics to choose from? 😡

  • Odin553
    Odin (@Odin553) reported

    @Blue_Footy @SkySports Learning lessons won't change anything; they need to be held accountable. Winstanley, Stewart, Shields, Jewell must be held accountable. If you had criticized Vince as much as you defended those men, everyone wouldn't be against you because you are the biggest Nigerian idiot.

  • egelmundus
    egelmundus (@egelmundus) reported

    @SkySportsF1 And here I thought this quote was about the Red Bull team performance. But hey, Sky would never abuse the chance to kick a non-British driver when he's down. Right, SkySports?

  • ODIVERS0
    ArsenalAtTheCarpet (@ODIVERS0) reported

    @HandofArsenal Would of been nice to see the celebrations but @SkySports decided to cut to spurs and show a pointless ******* 5 minutes of football. **** off sky

  • jafitz90
    Jay F (@jafitz90) reported

    @SkyHelpTeam please can you give me a direct number for your complaints team that is not your generic service phone number

  • SteveGrange77
    OriginalCrackfox (@SteveGrange77) reported

    @SkySportsPL @SkySports Awful coverage post match. Why didn't you show the Arsenal players celebrating with the fans at the final whistle? Why are we having to watch West Ham and Spurs interviews? I've always dismissed the "Sky hate Arsenal" conspiracies, not any more.

  • CSwfc53610
    CJ_SWFC (@CSwfc53610) reported

    @SkyUK @skytv is absolutely appalling! The customer service is rubbish, after speaking to someone who struggled to understand me, I ask to be put through to the UK and was refused. 14 years and Platinum VIP for what it's worth. Might well be time to leave! #rubbish

  • josezahirsha
    LightBulb 👑 (@josezahirsha) reported

    @Blue_Footy @SkySports Seeing is believing. Hard to believe **** like this when Blueco have shown nothing but incompetence.

  • Razvan930
    Razvan (@Razvan930) reported

    @AbsoluteChelsea @SkySports Accepting responsibility, would mean the sporting directors would have been sacked and Eghbali would step down. This nothing but a PR slap on wrist, while they will somehow receive bigger bonuses.