Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Southwark, London, Southall, Hammersmith, Wandsworth, Croydon, Islington, Hackney, Twickenham, Hounslow, Fulham, Brentford, City of London, Kensington and Uxbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Southall |
Internet | |
| Hammersmith |
Internet | |
| London |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, is there an outage in SW17?
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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LittleLondonWhispers 💙
(@londonwhispers) reported
from
Kensington, England
I don’t often rant but @skyuk the 9 hrs we’ve wasted with your customer service is a joke. I’ve been a customer of yours from day 1 how on earth do you cancel someone’s broadband & tell them you can’t reinstate it until December 31st #WFH
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Mary 🍒 Ben Chilwell simp | لويس 💖
(@maryyasmine) reported
from
Kensington, England
@LunaForeverr @JamilaJemstone @SkySports Because we know Sky prefers when people are horrible to each other, textbook Murdoch
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@SkySports we hear Man City’s Mendy in the news but what about Everton‘s Gylfi Sigurdsson why is he never mentioned is it because he’s white?
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sean Caddell
(@SeanDC09) reported
@SkyHelpTeam so after successfully installing new box, I now have no satellite signal. Can you send me a survey again on how I've not been able to use the full service I pay for for almost 4 weeks please?
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Chris K #FBPE #Rejoin #3.5%
(@chrisk_hw) reported
@SimonCee3 @SkySports @SkyKaveh I don’t know what sanction exists that punishes the owners but not their club, supporters, community etc. Well I guess they could be fined personally but there’s no mechanism to do that which is perhaps one of the root causes of the problem.
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gary wilson
(@garylfc1976) reported
@SkySports now your turn to help the fans slash your prices you greedy *******
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MerseysideBlue
(@BlueMerseyside) reported
What is Jamie Redknapp chatting on @SkySports he’s backed tracked massively and all the media will do the same now. Telling everyone “to move on now” **** off lad, don’t just brush it under the carpet, your employer sky is just as bad. Punish the clubs, sky, UEFA, Etc. Don’t stop
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SDP
(@SDP76842783) reported
@SkySports His PR team did. He doesn’t give a ****. Actions speak louder than weasel words.
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Eric 🏊♀️🚲🏃♂️
(@Eric_The_Toffee) reported
I expect there’ll be a mass exodus of subscribers leaving the likes of @btsport & @SkySports because they’ve been part of the problem for years and they’ll continue to refer these scabs as the ‘big 6’ and they’ll continue to blow smoke up their arses, NOTHING WILL CHANGE
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Pete Dixon
(@dixonpd) reported
@SkyHelpTeam Thank you, however I’ve raised a complaint and nothing different seems to happen. Is there a complaints team?
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ian ewen
(@ewen_ian) reported
from
Royal Wootton Bassett, England
@SkyHelpTeam is there a problem with accessing email via yahoo because I can’t see mine
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Matt
(@LetRIP) reported
@SkyHelpTeam How is removing a service an update?
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Frank
(@JFT96frankmac) reported
So @SkySports select who can reply to their tweets. I fully agree that hate messages are unacceptable. But Sky are not in any way innocent in what has been happening in football in the past 30 years. In fact they are VERY MUCH part of the problem