Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 12: Problems at Sky
Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Wandsworth, Croydon, City of London, Southwark, Uxbridge, Hackney, Kensington, Tower Hamlets, Hammersmith, Wembley, Redhill, Hounslow, Dorking and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| Wandsworth |
TV | |
| London |
Internet | |
| Croydon |
Total Blackout | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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The Lady
(@French_Fancies) reported
from
Banstead, England
@Ford8643 @SkyUK Honestly! It’s ridiculous… My next step will be a formal complaint as I am meant to be working from home!
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam trying to help an elderly lady reset her sky PIN. It failed to do from Sky box. Went online but couldn’t link her account number to sky ID. 1/2
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Mark Phillips
(@wondermouse) reported
from
Hammersmith, England
@SkyHelpTeam 2/2 website said call 0344 241 1280 this just sends us back to web again! Please help as she can’t access recordings on her sky box!
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Chris Wright
(@chriswright35) reported
from
Hackney, England
Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for Wednesday. **** 2020!!!
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Chris Wright
(@chriswright35) reported
from
Hackney, England
Absolutely pissed off today! My ******* phone line got cut off which means NO broadband at all. Had to ring up @SkyHelpTeam and call out an engineer for WEDNESDAY. **** 2020!!!
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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Iwaniooo
(@Showerman_Iwan7) reported
from
Southall, England
@SkySports Get ******** over it...contact sport anything is bound to happen
-
Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
-
The Lady
(@French_Fancies) reported
from
Banstead, England
@SkyUK It’s ridiculous, I have an issue with my hub I cannot speak to a person I’ve gone through all the tests online and the link and that’s it brick wall up,as soon as I can leave sky I will do!
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D_mords
(@dan42388767) reported
from
Islington, England
@SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.
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Luvo
(@luvo09) reported
from
Guildford, England
@SkySports Just went to watch a bit of the Arsenal game to find that you want me to pay on top of my subscriptions to both Sky and BT sport. I’ll call tomorrow to cancel - short term gain, long term loss! 20 years plus customer- Adios 👋🏻
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N19 Local
(@N19Local) reported
from
Islington, England
@SkyHelpTeam I was referred by a friend, but not sure if the referral worked. Can you help me please? I can’t see anywhere online to check.
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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carl allen
(@capfc11) reported
@ukull @SkySports David Coote wasn’t good enough for L1 **** knows how he got promoted!!
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💕LOUANNELIZ💕
(@lloobie6) reported
@SkyHelpTeam I want to place a complaint as I’ve been lied to over and over again and now it’s to late to get an alternative. Don’t keep telling customers they are going to receive dispatch emails and dispatch texts which they never get. Apparently now it may not even arrive by January !
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Catriona
(@babancat) reported
@SkyHelpTeam I think the issue must be the Wifi connectivity which then of course also hits the Q box connectivity. All ok so far this morning.
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COLLINPHILIP 🇲🇾
(@Collin___Philip) reported
@ManmathaRaasaaa ROY KEANE was talkin **** about arsenal couple weeks ago. Did I fly to SkySports studio to try and diss him back? Bruhhhhhh
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Cheating Harry
(@HarryCheating) reported
@ajprop99 @SkySports Final whistle oh no we’ll go back and give Untd a penalty-garbage
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Sean Keverne
(@SeanK1973) reported
@SkyHelpTeam my sky app down??
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1 Hit Wonder FPL
(@zeebyrock) reported
@skytv after being a member for 12 years and spending over £10k with you, I receive a letter saying I am now a platinum VIP member, and as a reward I get to watch the Santa clause for free (£3 at WHS). Never wanted to leave more. #SkySports #skytv
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Becca
(@becca_rank) reported
@SkyUK no internet for 2 weeks, can’t speak to anyone on the phone, directing me to website for help (I have no internet??) Need to know if engineer is coming today. Last one didn’t turn up, extremely frustrating. Pls help !!
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Ryan Rolfe
(@Ryanrolfe1988) reported
@SkyHelpTeam I’ve tried it. It says there is no issue which Is clearly a lie as I usually get around 35mbps
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Jimmy Colley
(@JimmyColley92) reported
from
West End, England
@SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?