Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 24, 7:45 AM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- Total Blackout (8%)
- TV (8%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 24: Problems at Sky
Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Leatherhead, Southall, Brentford, Wandsworth, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, Addlestone, and Surbiton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 2 hours ago |
|
Hounslow
|
Internet | 12 hours ago |
|
Hammersmith
|
Internet | 13 hours ago |
|
Hounslow
|
Internet | 13 hours ago |
|
Leatherhead
|
Wi-fi | 16 hours ago |
|
Hammersmith
|
Wi-fi | 1 day ago |
Nearby cities with recent reports
10 recent signals
4 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
-
HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England@SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.
-
#stuckinarock (@Stuckinarock) reported from Twickenham, England@SkyHelpTeam iPhone working now on data but still problem on @SamsungUK . Updates?
-
Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
-
Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
-
Mark Talbot (@MarkLTalbot) reported from Hounslow, EnglandSo how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
-
Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
-
Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
-
IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
-
GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
-
Danny Flo (@RetiredChav) reported from Croydon, England@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
-
Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
-
Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
-
Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
-
🏴🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, EnglandAnyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well
-
Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
-
IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
-
Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
-
Verity Powell (@PowellVerity) reported from West Molesey, England@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
-
Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Keith Truther (@Keithpoker1) reported@jammierooroo @bertrumtamblyn @SkyUK These companies make it so difficult to terminate contracts and the best way is just stop paying them.
-
Jammie Restore (@jammierooroo) reported@CindyTh3Dog @SkyUK This happened to my Aunt when my Uncle died, they asked for the pin on the account and she said she didn’t have it, so she couldn’t change or cancel the account. I ended up writing to the CEO (at a time I had the word ‘media’ in my work email address) and said that funnily enough, passing on the virgin pin wasn’t top of his bucket list when he was given weeks to live! Took the CEO intervening to finally get it sorted out, bloody ludicrous!
-
VeloBet Promotions (@VeloBet_Promo) reported@SkySports Chelsea at 48 points and 5 straight Ls, but SkySports still wants a post-mortem on Rosenior like the problem was one man.
-
manishR (@amrish1304) reported@SkyUK please do something about the Sky Max Router. I used to get better coverage with the previous black router and now its not even reaching my upstairs bedrooms. The sky max pod is a good solution but at 8 pounds it is not pocket friendly. A long time customer
-
Sue🦖🇮🇱💚🤍💜🏳️🌈Women, Life, Freedom (@eleonorasfalcon) reported@jackisgeeky @jammierooroo @SkyUK Yes, but you still end up paying Sky (through Now streaming service) because they have the rights to almost all tennis matches.
-
Jammie Restore (@jammierooroo) reported@DavidJa51216245 @SkyUK She was already a Sky customer, she was out of contract so they called her. So kindly **** off.
-
MrAdamD (@AdamTwoStrings) reported@SkyUK Maybe the worst company I've ever had to deal with. Sending sales people to houses and initiating contracts on the doorstep with no agreement. Disgraceful. Trying to contact customer service is even worse
-
Caz 🇬🇧 (@cazjj) reported@jammierooroo @cannyfartright2 @SkyUK That's awful. But £110 a month! That's ridiculous
-
Rachel💕 (@Rachel14F1) reportedSome media ask some stupid questions.. #ManCity #SkySports
-
Annie Cricket 💙 (@AnnieCricket) reported@jammierooroo @SkyUK I am going to terminate my contract with them . They make it so hard to do this online whereas naje it v easy to add products . Cruel company