Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, City of London, Croydon, Paddington, City of Westminster, Hackney, Kensington, Northolt, Wembley, Hounslow, Mitcham, Southall and Camden Town.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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WWG1 WGA[[[🇬🇧]]]🇺🇸
(@BornBredAFC) reported
from
Islington, England
@KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Vijay Vaswani
(@VijayVaswani19) reported
from
Ealing, England
My god @SkyUK have awful customer service - even @bt_uk outshone them them today.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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FayeB 'Nerd@Heart'
(@PrettyFeckless1) reported
from
Hillingdon, England
@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Ecko man
(@Ecko1957) reported
from
Ealing, England
I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Jupp 💙
(@jonsey_sazza) reported
@SkyHelpTeam (2) it was a 2 man job so left, came today 6 days later 3.5 hours late! Supposed to arrive at 12pm, they said they had been stuck in traffic??? They were rude and I asked them to leave! Waste of time!
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SirWalterSmith55
(@SirWalterSmith9) reported
@SkyHelpTeam 2/2 deleted all my Alexa devices and still had the issue of the connection dropping constantly
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Charlie Bishop
(@AECharlieBish) reported
So I just read the report on the BBC about the Sky Broadband Routers potentially being compromised or lacking security. If I wanted a new router I would have to pay for an extra service?? Feels wrong. Our Routers lack security so pay us more? #Sky @SkyUK
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SirWalterSmith55
(@SirWalterSmith9) reported
@SkyHelpTeam I have an engineer Cong out on Monday morning that was for something different but should I keep the engineer and hope they sort the issue? Thing is when I spoke to sky customer services the advisor blamed it on my Alexa devices which surely should make a difference as i.. 1/2
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Sarah Jupp 💙
(@jonsey_sazza) reported
@SkyHelpTeam We have sent emails, phoned many times, the problem is the engineers they seem to not want to do the job, didn’t turn up for the first installation date, I waited in 5 hours! Second time came 5 mins before the estimated arrival time between 12-5pm and said it
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Becky Horton
(@MissBeckyMay) reported
@SkyHelpTeam I don't know if its an outage because your call line is automated and won't let me speak to anyone. It merely says I need an engineer. Is it usual to be left with no Internet for days and no support?
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bisc
(@warlingupthenet) reported
@SkySports @GilletteUK Shock Liverpool again, bias is unreal **** sky
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🐀 ༺ ℜ𝔞𝔱𝔱𝔲𝔰 𝔅𝔞𝔤𝔤𝔲𝔰 ༻ 🐀
(@EmskiMCR) reported
@SkyHelpTeam Broadband keeps cutting out and is slow
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Author, genealogy addict, love sci-fi
(@ElaineJackson12) reported
@SkyHelpTeam Our 2nd Sky Q box upstairs can't connect to our main TV signal. Can't seem to find any Help subjects on website for it.
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Sarah Jupp 💙
(@jonsey_sazza) reported
@SkyHelpTeam We are in the process of doing that and have just had a great chat with BT! @btsportfootball we’ve been with you for years, just moved house and have had no support from SKY! Terrible customer service!