Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, Southwark, Croydon, Hounslow, Hackney, Wandsworth, Tower Hamlets, Reigate, Twickenham, Hayes, Islington, Morden, Epsom and City of London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| City of Westminster |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Barbara Poole ⚽🦅
(@Barbara4003) reported
from
Croydon, England
Have they stopped banging on about Liverpool yet? I refuse to switch over and listen to that garbage. @SkySports
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@Dransyo @SkySports Are you stupid?
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?
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Charlene Peachey
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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Tom Samuel
(@Tjsam1000) reported
from
Whyteleafe, England
@SkyHelpTeam any ideas on how long Sky broadband will be down for in Whyteleafe as I’m trying to run a taxi company from home and no one is able to get through #skybroadband
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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Kate McKeown
(@KateMcKeown01) reported
from
Merton, England
@SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome
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phillip du plooy
(@riven35) reported
from
Croydon, England
@SkyHelpTeam My internet has now started working at home, thanks for fixing the issue.
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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Sarah Jones MP
(@LabourSJ) reported
from
Croydon, England
@SkyHelpTeam any idea how long the problem will last in south london?
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@fefahq @SkySports What a stupid reply. Delete your page.
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Jeannie Dumas
(@Dumes618) reported
from
Hammersmith, England
@SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi
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Melz {Dexta’s Wifi} 👑🇯🇲
(@MelzDee) reported
from
London, England
When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃
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Lino.. Oh. 💙
(@linopolis) reported
from
Brentford, England
What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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leanne
(@leannemacduff) reported
@SkyHelpTeam @DamienDamo200 Other work colleagues have mentioned the same issue. My status says it's good, but it keeps dropping. It's been glitchy for a few days. Can @SkyHelpTeam also escalate the issue for investigation?
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Andy
(@hendoracing) reported
@SkyHelpTeam and yet again my broadband is off, you really are a pathetic firm and then you have the cheek to give me a number to ring that charges me to fix the issue you are an absolute disgrace of a company and the number I rang didn’t even work so yeah brilliant job!!
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Jack Schofield
(@jschofield92) reported
@SkyHelpTeam Certianly looks like there’s an issue in Oxfordshire judging by the tweets!
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baloo
(@SA77YB) reported
@SkyHelpTeam seems to be big problems with broadband. Lots of people down but when you do a text it says no problems
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Ian Jackson
(@IJackson78) reported
@SkyHelpTeam That your records only go back that far and that the compensation scheme doesn't apply but no actual reason given for this. Throughout the outage all I was told was that it was an open reach fault.
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Dolly Chen
(@DollyChen1991) reported
@ruthygarcia @SkyHelpTeam I just checked there is an outage in our area
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Linda
(@Linda90726024) reported
@SkyHelpTeam internet down in OX12 9. Number of people have reported this on Facebook. Please can you investigate???
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Soe Moe Thu
(@soemoethu1982) reported
@ruthygarcia @SkyHelpTeam It doesn't work for me too. I m also in Oxfordshire area.
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Lee Bellion
(@lbellion) reported
from
Kennington, England
@SkyUK Is your SKY Broadband in Oxford not working? #skyinternet
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Will Fitzjohn
(@W_Fitz) reported
@SkyHelpTeam Sorry - back down now and I'm unable to run the diagnostics... Any assistance would be greatly appreciated, having a bit of an impact on working from home today.