Sky Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (46%)
• TV (30%)
• Wi-fi (13%)
• Total Blackout (5%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Wembley, Uxbridge, Southwark, Brentford, City of London, Wandsworth, London, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, Fulham, and Sunbury-on-Thames.

City	Problem Type	Report Time
Wembley	Internet	9 minutes ago
Uxbridge	Internet	41 minutes ago
Southwark	Phone	53 minutes ago
Brentford	Internet	8 hours ago
City of London	Wi-fi	10 hours ago
Wandsworth	Internet	12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  BIG zakmp4 (@zakmp4) reported 9 minutes ago from Hammersmith, England

  I can’t even fathom into words my hatred for your internet service @SkyUK

• 
  Lorraine King (@lorrainemking) reported 11 minutes ago from Brentford, England

  @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

• 
  Victoria Seaman (@VixSeaman) reported 13 minutes ago from Hounslow, England

  Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

• 
  Jack Rowley (@JackJrowley83) reported 16 minutes ago from Paddington, England

  @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

• 
  Darren Reid (@marvelreid83) reported 18 minutes ago from London, England

  Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

• 
  Roger Bearpark (@RogerBearpark) reported 23 minutes ago from Hillingdon, England

  @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

• 
  Lauren Greene (@laurengreene2) reported 23 minutes ago from Merton, England

  @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

• 
  Terri (@Rex_Comms) reported 23 minutes ago from London, England

  Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

• 
  Paul (@Pauljar58453395) reported 24 minutes ago from Hounslow, England

  VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

• 
  Ashley Eglin (@ashleyeglin23) reported 27 minutes ago from Croydon, England

  Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

• 
  Paul Brown (@Browniethered) reported 32 minutes ago from Hounslow, England

  @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

• 
  John Guest (@JGuestRecruiter) reported 35 minutes ago from City of London, England

  @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

• 
  Alice (@Aliceliveing_) reported 40 minutes ago from Hammersmith, England

  Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬

• 
  Victoria Seaman (@VixSeaman) reported 52 minutes ago from Hounslow, England

  @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

• 
  Gareth Thompson (@gareth78t) reported 52 minutes ago from Hillingdon, England

  @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

• 
  Neil Edwards CQ (@nlpedwards) reported 53 minutes ago from Richmond, England

  @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

• 
  shipar ahmed (@shiparttn) reported 56 minutes ago from Wandsworth, England

  @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

• 
  Terri (@Rex_Comms) reported 57 minutes ago from London, England

  @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

• 
  wiggo sweeney (@sweeney31) reported 57 minutes ago from City of London, England

  @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

• 
  Benjamin Owens (@OwensBenjamin) reported 59 minutes ago from Hammersmith, England

  @VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Phoenix Rahman (@Phoenixrahman) reported 2 minutes ago

  @SkyHelpTeam I gave my 30’days notice to cancel sky kids and it was removed. Yet I now see that it has not been cancelled and I’ve been charged

• 
  Daisy (@neocultech96) reported 3 minutes ago

  @SkyHelpTeam can someone help I’m constantly getting calls throughout the night and in the day from a no caller ID I’m pretty sure it’s the same person is there a way to block these from happening thank you

• 
  Prab (@prab_aryal) reported 4 minutes ago

  @SkyHelpTeam Yeah right! I need you now my broadband is down.

• 
  Cutty The Pirate (@cuttythepirate) reported 6 minutes ago

  Absolutely terrible connection and also fat chance of getting an engineer out from @SkyHelpTeam @skytv Going to switch to @Virgin

• 
  Robbie-10-76 (@RobinBa34175306) reported 7 minutes ago

  @SkySports Rashford looked awful last year. 11 goals in the league and needs an op. Cavani can't play every game at 48. Square pegs into round holes

• 
  kildave5 (@kildave5) reported 9 minutes ago

  @SkyHelpTeam is there are wider Renfrewshire problem with broadband? Mine has been going in and out of connectivity all evening

• 
  Joe McMann (@grandad1983) reported 11 minutes ago

  @SkyUK I want to cancel & you’re blocking me at every turn: no live chat working, called customer service & told no one available due to essential training, no option in the app…be transparent about how I can leave?! #lockedin

• 
  Sidibe's missing shinpad (@bobbymcgee1878) reported 18 minutes ago

  @dantrublu @SkySports Bad bellends at any opportunity

• 
  marieg25 (@marieg251) reported 19 minutes ago

  @SkyHelpTeam why am I waiting an HOUR for sky updating from 12.30am and still updating? No broadband no sky live TV and can't email! What is the issue ?????

• 
  Tezzy (@Tezzy1979) reported 21 minutes ago

  @SkyHelpTeam I live in South Wales and my broadband is down? No mention of known issues in my area and no notification that there is planned maintenance? I pay extra for broadband boost and guaranteed connection! Put it back on or my package is going to be cancelled!