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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 11/27/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Brentford, Hackney, Islington, Redhill, Southall, Southwark, Hounslow, Croydon, City of Westminster, Hampstead, Wembley, Hammersmith, Woking and Greater London.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomBrentford Internet
United KingdomHackney Internet
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    @charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone

  • mattlawley703 Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

  • ShaneGillespie Shane Gillespie (@ShaneGillespie) reported from London, England

    I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews

  • zoegracee03 cheffiana (@zoegracee03) reported from Camberwell, England

    @SkyUK its 9.06 why is the wifi not working....

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • elxliee Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19

  • belugajill Jill Pay (@belugajill) reported from Camden Town, England

    @SkyHelpTeam No I've tried that and it doesn't work. I want to speak to a real person, as is my right as a long term paying customer.

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • ToniiiiMooree Your Favourite Libra (@ToniiiiMooree) reported from Hackney, England

    Has anyone else have @skytv @SkyHelpTeam not accept the convid-19 has affected your income and they spoken to a manger who said (with smelly ***** and **** attitude) “that the price increase email was sent out on the 11tb of March 2020. So I can’t help you” disgusting company.

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • SamRSparrow Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, England

    @SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • johncahillane85 John Cahillane (@johncahillane85) reported from Iver Heath, England

    @skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2

  • ayoalabi99 Ayo Alabi (@ayoalabi99) reported from Islington, England

    @sonnydniro @SkySports Silly really. Liverpool shd b champs we know but all they care abt is crowing them & not losing money. 27k lives & rising don’t matter. There has to be cut off point to restart n end the season, if not cancel d damn thing. Give them d title if u have to n sack off d season

  • Peachey_79 Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • jal1069 Julia (@jal1069) reported

    @SkyHelpTeam as you are refusing to fix our broadband until April, I assume you will NOT be collecting payment until the repair is completed

  • nessy_hand Nessa (@nessy_hand) reported

    @SkyHelpTeam im having some trouble with the broadband in my house but your website is saying everything is fine

  • EnzymeQ10 V (@EnzymeQ10) reported

    @gemlforshaw @MatterfaceJaime @SkyHelpTeam T.Wells been bad all afternoon/evening too.... resetting it every few minutes so must be an issue!

  • BitOfARadge Lynne M (@BitOfARadge) reported

    @SkyHelpTeam Yeah that would be OK if I actually had broadband and testing didnt cut out 🙈 #justsayin #weetabixandbeans

  • 7govscott 𝙎𝘾𝙊𝙏𝙏𝙔 𝙂 (@7govscott) reported

    .Absolutely horrendous customer service by @SkyHelpTeam. I joined this evening. Couldn’t link to my new account as I had an account many many years ago. After an hour on phone I’m no further forward. Fobbed off at every turn! How can no one at Sky remove my old account is 😳😮😡!

  • UtdElliott Elliott (@UtdElliott) reported

    @Kieran_hunt_007 @SkySports Of course you support mill wall

  • _SparkyRob RobGeorge⚡️⚒️ (@_SparkyRob) reported

    @SkySports coverage of the PGA tour is a joke. They show the same people all night, never get to see half the people on the top 2 pages of the leaderboard. I hate the bbc and will never have that channel on but the golf coverage on there was so much better

  • MoniqueSims_X Monique Sims (@MoniqueSims_X) reported

    @laurajeanw81 @SkyUK Pissing me off big time I pay extra for them and the box upstairs goes off all the time and can never watch anything so annoying. Currently sitting with no wifi at all yet the checks online say it’s ok when it ain’t xx

  • ben_rebs The Chimp (@ben_rebs) reported

    @andybrown047 @SkySports All 3 of them had stinkers tonight. Haven’t seen Rothwell that bad in a while and I’m usually his biggest fan. Still both need contracts sorting I agree

  • MoniqueSims_X Monique Sims (@MoniqueSims_X) reported

    £100 a month for sky and the tele never works or the internet changing to sky Q was probably the worst thing I ever done🤯🤬 @SkyUK