Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 17, 11:34 AM GMT+1.
- Internet (56%)
- Wi-fi (24%)
- Phone (8%)
- Total Blackout (6%)
- TV (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Sky
Sky is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, Kingston upon Thames, Sutton, Banstead, Hounslow, Brentford, Hammersmith, Southall, Mitcham, Coulsdon, Hampton, Addlestone, Epsom, and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 13 hours ago |
|
Croydon
|
TV | 3 days ago |
|
Croydon
|
Internet | 4 days ago |
|
Wandsworth
|
Phone | 4 days ago |
|
Croydon
|
Phone | 4 days ago |
|
Kingston upon Thames
|
Phone | 4 days ago |
Nearby cities with recent reports
6 recent signals
4 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Lesley (@Violet_Guitar_) reported from Lambeth, England@SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+
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Ansbro (@ms_ansbro) reported from Hammersmith, England@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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OMZ BK (@OmzBk) reported from Hammersmith, EnglandBetween @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Paulette Weekes (@Paulette_Weekes) reported from Brentford, EnglandSky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcote road having @SkyUK #broadband issues?
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Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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MrJohnSeager (@MrJohnSeager) reported from Croydon, EnglandJust seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Crombie 🇬🇧🏴 (@JoeCrombie3) reported@cxdi55 @skytv @SkyHelpTeam Tell them you are cancelling your gay- then Get your partner to apply for the broadband as a new customer to get the deal- I have done this in the past
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Teresa Hinton (@teresahinton) reported@cxdi55 @skytv @SkyHelpTeam Yep, we have been loyal SKY customers for over 38 years, just cancelled my contract with them, now BT customer, £20.00 cheaper and yes they told us it will go up a few pounds during next 6 months, but happy with that! My tv Sky packages finish next week and 4 mobiles the same
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CFCSal (@cfcsal94) reported@cxdi55 @skytv @SkyHelpTeam As if people have not realised yet New customer = discount price to gain the business. Renewal = ACTUAL price as you've given them the business. If you cancel, you pay a cancellation fee. Moral of the story: NEVER EVER RENEW! Allow your contract to expire, then move elsewhere.
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Hopper (@154PinkChairs) reported@SkySports why is the streaming service not working for live matches??
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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Bradders (C) (@bradderscompy) reported@Virgin @SkySports you have known you were going to stream all EFL games today for months, why is it only now you realise the red button doesn’t work!!!! Not like i pay a fortune for this level of service..shower of ****.
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M (@mahoosivemike) reported@cxdi55 @skytv @SkyHelpTeam Call them up and tell them you’re a loyal customer and struggling financially, they will meet you half way.
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Jonathan Evans 🖤💛😺🇬🇧🏴🇵🇱 (@TheGothhausen) reported@HarrietAnn40374 @andrewc44104127 I watch live sports on SkySports, ESPN on Disney+, Amazon Prime Video, Netflix, Premier Sports and DAZN and I need to pay the stupid tv licence fee to watch them as it’s a live broadcast
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Secret Squirrel’s ******** (@Secret5quirrels) reported@cxdi55 @skytv @SkyHelpTeam Yep. They couldn’t care less about current customers. Sky mobile are the most pathetic company when it comes to customer service. Can’t wait to be out of contract and will NEVER return!!
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Stevø (@_Steve_B_) reported@cxdi55 @skytv @SkyHelpTeam They are a joke. I was also a platinum customer, but cancelled this week and told them to stick it. Funny how they came up with better deals as soon as I asked to cancel! Too late, I’m done being robbed.