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Sky outages and service status in Surbiton, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received May 28, 3:31 PM GMT+1.
  • 65% Internet (65%)
  • 21% Wi-fi (21%)
  • 6% E-mail (6%)
  • 4% TV (4%)
  • 2% Total Blackout (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 28: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Brentford, Hammersmith, Wandsworth, Southall, Epsom, Byfleet, Sutton, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, and Sunbury-on-Thames.

CityProblem TypeReport Time
Croydon Wi-fi 2 hours ago
Brentford Internet 6 hours ago
Croydon Internet 7 hours ago
Croydon E-mail 8 hours ago
Croydon Internet 1 day ago
Croydon E-mail 1 day ago

Nearby cities with recent reports

Hammersmith

23 recent signals

1 day ago
Croydon

12 recent signals

2 hours ago
Brentford

7 recent signals

6 hours ago
Wandsworth

2 recent signals

1 day ago
Southall

2 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • AvWeekJuliet
    Juliet Trew (@AvWeekJuliet) reported from Merton, England

    @SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • rafauzcate
    rafael uzcategui (@rafauzcate) reported from Worcester Park, England

    @SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Antwa_gardner
    Ant Gardner (@Antwa_gardner) reported

    @HorsePowerImage @SkyUK @discoveryplusUK Just found this. Having same issue. Did you get it sorted?

  • Shaldon1998
    Nigel SOUTHAM (@Shaldon1998) reported

    @SkySports #F1 #montrealgp F1 was my go to sport for years, now it’s just an overhyped non event, even the drivers know it. All this battery **** is not F1.

  • Akoredenq
    Akorede (@Akoredenq) reported

    @CoachAmaani @kakalizlau01 @SkySports The problem is he wasn't particularly exceptional until mid-January

  • jimmyshabba
    Manc Jim 🤘🏻 (@jimmyshabba) reported

    @SkyUK shocking treatment from your mobile customer service team this week. Over an hour in 2 separate calls! Lied to from advisors and talked over constantly on the call. Asked to escalate but no one available! 12 years I’ve been with you, absolute jokers

  • cfc2364
    topei12 (@cfc2364) reported

    WHAT THE ACTUAL **** ARE YOU DOING @SkySports . 3 ******* LIVE CHANNELS AND YOU ARENT SHOWING THE PREMIER LEAGUE CHAMPIONS CELEBRATIONS. YOURE SHOWING A ******* RELEGATION. YOU BUNCH OF USELESS *****

  • FareedSaumtally
    Fareed_s (@FareedSaumtally) reported

    @Khan_rule1 @GoonerGirl1969 @SkySports We are the Champions, No ******* time for LOSERS! Now Shut ******** up moron…

  • Shaunpm92
    ShaunDaPaul👑🐧 (@Shaunpm92) reported

    Skysports has actually went from game to game and not once went back to the arsenal game wtf

  • Rtxyxsal
    Bojan (@Rtxyxsal) reported

    @NnaFrancis80594 @TouchlineX @SkySports Real Madrid are suffering from the same problem with their retractable pitch asw tbf

  • DavidLewisi1
    David Lewis i (@DavidLewisi1) reported

    @emmypau @SkySports We can all see already from mediocre results and poor selection decisions this German is a bull shitter .

  • Gridstip
    Michael Edmund Kelly (@Gridstip) reported

    @footballontnt "Stream TNT Sports with HBO Max" What on 🌏 Earth does that mean !!? Isn't HBO Max a general entertainment streaming service ? Can you 'stream' @SkySports on @Netflix or something ? Utterly bewildering !!