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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Surbiton, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 4, 1:15 AM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Phone (3%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Sky

Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Brentford, Croydon, Hammersmith, Southall, Hampton, Coulsdon, Hounslow, Wandsworth, Epsom, Byfleet, Sutton, Tadworth, Leatherhead, Feltham, and Banstead.

CityProblem TypeReport Time
Brentford Internet 13 hours ago
Croydon Internet 22 hours ago
Brentford Internet 1 day ago
Croydon Internet 2 days ago
Hammersmith Internet 2 days ago
Southall TV 2 days ago

Nearby cities with recent reports

Brentford

4 recent signals

13 hours ago
Croydon

4 recent signals

22 hours ago
Hammersmith

4 recent signals

2 days ago
Southall

2 recent signals

2 days ago
Hampton

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Projie79
    HORIZON STAN ACCOUNT (@Projie79) reported from Croydon, England

    @SkySports @SkySportsNFL you ****** UP the Day 2 broadcast and entirely missed the Steelers licking #32, first pick of Day 2 you stupid, incompetent idiots.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • engageurself
    Patrick Tuohy (@engageurself) reported from Hammersmith, England

    @SkyUK how do u speak to someone when ur broadband goes down ? My landlords not available abs I can’t get anyone to get me back on line

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • prmikes
    Mike Sheppard (@prmikes) reported

    I enjoy the darts on @SkySports but the commentators are awful

  • sjchelsea09
    clownlakeblueconout (@sjchelsea09) reported

    @SkySports 4 years no perm fos sponsor which has never happened in the epl ,club brought debt free now 3.8 billion in the red via bank loans with huge interest ,club gone back wards with no funds available to spend ,how did these not fit to run a club pass the owners test @premierleague 🤔

  • Doro_larko
    Dorothy Larko Adeti (@Doro_larko) reported

    @SkySports i never knew that window could be opened.

  • nikkitbh
    nikki.🧡 (@nikkitbh) reported

    why is the sky sports app so crap? telling me i have a problem with my connection and yet every other steaming app on my phone is working fine on both wifi and 4g. 😑 i just wanna watch indycar qualifying 😭 #SkySports

  • Anthony_Hickey
    Anthony Hickey (@Anthony_Hickey) reported

    @SkySports ******* that is horrific. 🤢

  • nugs777
    Glen 007 (@nugs777) reported

    @citizensmith @SkySportsBoxing @SkySports Awful

  • wheelzonfire
    Charlotte Murphy (@wheelzonfire) reported

    Is there any issues with sky stream @SkyUK ? It keeps freezing and sound going quite a bit the last day or 2.

  • alfredb15
    Alfred Brailovski (@alfredb15) reported

    @SkySports For 114 minutes, after taking the lead, Arsenal did all they could to stink the joint with their garbage cowardly football, and then the football gods said, " That's enough with this **** and decided to dump on them....... Thank the gods for saving us....i would rather have Bournemouth represent me

  • Supersvanen1
    Michael Svane King of swans (@Supersvanen1) reported

    @The_Cannon49 They're the worst of the worst. Skysports is a close second, but Talkshite will always have my unadulterated hate!

  • JohnZagreus2
    John Anthony Foster (@JohnZagreus2) reported

    @SkyHelpTeam why does sky stream both on glass and puck keep changing resolution this is annoying