1. Home
  2. Companies
  3. Sky
  4. Surbiton
Sky

Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 7 outage signals in the last 24 hours around Surbiton, including 7 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 10, 4:19 PM GMT+1.
  • 70% Internet (70%)
  • 17% Wi-fi (17%)
  • 6% TV (6%)
  • 4% Total Blackout (4%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Hounslow, Wandsworth, Brentford, Epsom, Isleworth, Ealing, Banstead, Sutton, Feltham, Addlestone, Southall, Hampton, and Coulsdon.

CityProblem TypeReport Time
Croydon Internet 3 hours ago
Hammersmith Internet 4 hours ago
Hounslow Internet 10 hours ago
Hammersmith Internet 12 hours ago
Croydon Internet 13 hours ago
Hammersmith Wi-fi 19 hours ago

Nearby cities with recent reports

Hammersmith

10 recent signals

4 hours ago
Croydon

6 recent signals

3 hours ago
Wandsworth

2 recent signals

2 days ago
Hounslow

1 recent signals

10 hours ago
Brentford

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • imogenpowell
    Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England

    @OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Not interested are you @SkyHelpTeam? Piss poor from you.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • MrJohnSeager
    MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • andy_stedman
    Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • 9ElmsArtsRev
    Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, England

    Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • spencersuckling
    SW London Bus Driver (@spencersuckling) reported from Wandsworth, England

    @KimberleyeLeo why do I never get a response from @SkySports when querying a comment? 🇿🇦 🇰🇪

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • Violet_Guitar_
    Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Is there a problem with your wifi in south London? Real problems for 24hrs+

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • LJS111
    Louise S (@LJS111) reported from Lambeth, England

    *******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports

  • vinke_rob
    Rob Vinke (@vinke_rob) reported from Sutton, England

    I cannot download any @Channel4 programs onto my @SkyUK +HD Box. BBC and ITV are fine. Does anyone else have this issue? #asktwitter

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mark74216443135
    Markey (@Mark74216443135) reported

    @SkySports Crap us British don't want half-time shows piss off

  • PAtubobienemi
    Precious Atubobienemi (@PAtubobienemi) reported

    @SkySports "FIFA go spend millions on Bieber, Madonna, Shakira and BTS for 11 minutes but still no fit fix VAR wahala wey dey rob team of clear goal — priorities dey scattered like the halftime lineup."

  • dpayne435
    Darren 67 🌟🌟🌟🌟🌟🌟 (@dpayne435) reported

    @SkySports Stupid Challenge

  • JoelDiamond10
    Black🖤Diamond 💎 (@JoelDiamond10) reported

    @SkySports The Egypt should help f!ght this corruptions out of football

  • fertscientist
    The Scientist (@fertscientist) reported

    @DonnaLouise1212 @SkyUK 💯they are as bad as the BBC all Bolsheviks

  • landotron4000
    sei #LN1 (@landotron4000) reported

    that randy skysports tweet being deleted is so 😭 skysports admin is probably thinking that the don’t ever speak negatively about mclaren formula 1 team video didn’t do ****

  • cadetpd154771
    cadet (@cadetpd154771) reported

    @SkySports the good news is that one of you has to lose. the bad news is one of you won’t.

  • _kellyUnited
    (fan) Éderson (@_kellyUnited) reported

    🚨Roy Keane Backs Manchester United Over Ederson Delay: 🗣I don't understand why people are suddenly acting like this deal is falling apart. If an agreement has been in place for a month and the player has already completed the first phase of his medical, then this isn't a transfer that's collapsed. It's a transfer that's going through its final procedures. 🗣Manchester United wanting to carry out another medical at Carrington doesn't worry me one bit. In fact, I'd rather the club be thorough than rush something just to satisfy social media. Medical checks are there for a reason, and if the club wants to complete its own assessment, that's just good practice. 🗣The biggest problem today is that supporters confuse silence with bad news. Just because there isn't a new update every few hours doesn't mean the deal is off. Sometimes the quietest transfers are the ones that get completed without any drama. 🗣My advice to United fans is simple: stop looking for reasons to panic. Until you hear that the deal is dead, there's no reason to believe it will collapse. From everything we've seen so far, this looks like a matter of patience not a failed transfer. [Source: @SkySports] #Ederson #ManchesterUnited

  • duffman197332
    Jake Duffy (@duffman197332) reported

    @ProBoxingFans @SkySports Just cancel it, **** 1am

  • MarkTommostuff
    Tommochat ⭐⭐🇺🇦 (@MarkTommostuff) reported

    @SkySports Don't worry, we'll get Kier Starmer to have a word with the Orange Oaf who will put a call into Infantino & have it suspended. The prescedent has been set for this so should be no issue.