Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Wembley, Hackney, Brentford, London, Hammersmith, Southwark, Wandsworth, Fulham, Greater London, Hounslow, Croydon, Paddington, Greenford, Islington and Redhill.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,
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Rana Rahman
(@ranaraptor) reported
from
Wandsworth, England
@SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks
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PJ
(@LondonNIrish) reported
from
Wandsworth, England
@SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks
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Lisa Woodman
(@Lewoodman) reported
from
Merton, England
@SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.
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suki-design.com
(@SukiHubbard) reported
from
Richmond, England
@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Jack Taylor
(@jackjctaylor) reported
from
Islington, England
@SkyUK I can’t get my online account working, I just get an error when logging into my account online and on my app. Can someone help?
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Paula hammond
(@Paulaha21043676) reported
from
Lambeth, England
@SkyHelpTeam I was just wondering if you could help me.i have had a land line phone.for 2 months now but I have not received my land line telephone number. Thank you
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!
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Kypros Michael🔰🇬🇷🇨🇾
(@kypros_michael) reported
from
Croydon, England
@SkyHelpTeam are there any broadband issues in the SW16 area? Internet has been down for 2.5 hours now
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M a r k H e s t e r
(@sparkyhester) reported
from
Ealing, England
@SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?
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Belinda Moore
(@BelsMoore) reported
from
Merton, England
@SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.
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Claire Foster FCIPR 💙
(@claireleonePR) reported
from
Camberwell, England
@SkyHelpTeam hi, is there still a broadband problem in se21? I have had intermittent connections every couple of minutes since Friday. I can’t work, I’ve used all my phone data, not enough connection for Netflix or Disney Plus. Can you help please? Thank you
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𝕂𝕒𝕥𝕚𝕖
(@Katie_Lewis_) reported
from
Kingston upon Thames, England
@SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?
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Stanley Motown
(@stanleymotown) reported
from
London, England
@SkyHelpTeam No, streaming to my TV, phone has two bars WiFi signal, TV has no internet connection - 6ft away, check internet settings on TV tells me it’s connected then not then is then not
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Nadeem S. Hassam
(@nadeemshassam) reported
from
Hillingdon, England
Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia
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Ollie Jeffery
(@JefferyOllie) reported
from
Redhill, England
@SkyUK because we are with @virginmedia who are the worst Internet provider on the planet my daughter is eating into her mobile data. Do you have any offers for year 10 Students to help them with data. Thank You
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Dennis Plucknett
(@DJPlucknett) reported
from
Brentford, England
@SkySports Go goal but should have been a penalty typical bad decision by the officials
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Wolé Adesemoye
(@WoleAdesemoye) reported
from
Hammersmith, England
@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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CabbieOO7 🇬🇧
(@CabbieOO7) reported
from
London, England
@SkyHelpTeam Think the best option is to move to another provider as 12 months of Sky has been terrible
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lucy Johnson
(@lucy_johnson82) reported
@Malt_Vinegar @SkyHelpTeam Think I'm having the same issues, I can't access amazon!
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Aaron Jones
(@AaronJo86203937) reported
@JohnDea20799992 @SkyUK We have sky at mine in fleckney and it is awful. You try and speak to @SkyUK's customer services and get absolutely no where. Virgin is being installed in April and we will be going with those as our contract expires April aswell
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Aaron Jones
(@AaronJo86203937) reported
@JohnDea20799992 @SkyUK @TheO2 I have generally never spoken to such a poor customer service team. We had our internet down for 8 days and got no explanation why we rang and just got fobbed off with ow it's the weather when the neighbours was perfectly fine along with everyone else in the village.
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Dominic Robinson
(@DominicRobinso3) reported
@SkyHelpTeam I don’t want to make a complaint I just want someday to take ownership and get this sorted.....but that’s too much to ask! I’ve paid you lot over £20k over the years and your Manager can’t even be bothered to call me and your customers service is shocking
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Rob Owen
(@robowen88) reported
@SkyHelpTeam I need help with my broadband. Last two months the speed has dropped significantly. The 'My Sky' app claims the speed is as advertised. Seperate tests have given much, much lower speeds. Which I'm not happy with.
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CareFreeSince83
(@pritchett_nick) reported
@808_ZED @SkySports Has a squad of trash that's never won a league
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danielbonnie
(@danielbonnie12) reported
@SkySports can’t help but notice you advertise NEOM. That means you have been doing business with Saudi Arabian Crown Prince Mohammed Bin Salman, who is a convicted murderer. So you will be losing my business #what_do_you_know_about_the_bees
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Humaira
(@Humaira96276989) reported
@Malt_Vinegar @SkyHelpTeam I have the same issue
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Peter Johnstone
(@darthprof) reported
@BBCNews He says that 43p a day is great value for the service provided. I agree, but not for people who do not watch anything BBC related! It's like paying for #skysports and not watching anything! There should be a choice of whether you want it or not! #bbc #unfair
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Adam
(@aacunningham80) reported
@AppleSupport hey there I’ve upgraded to iPhone 12 Pro, what a bag of 💩 it is. Not able to send or receive good old fashioned text messages!! Will it be fixed or will you blame @SkyHelpTeam for a carrier issue? Very disappointed!