Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 6 outage signals in the last 24 hours around Surbiton, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 18, 9:57 PM GMT+1.
- Internet (63%)
- Wi-fi (19%)
- TV (7%)
- E-mail (4%)
- Total Blackout (4%)
- Phone (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 18: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Southall, Croydon, Brentford, Wandsworth, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 3 hours ago |
|
Southall
|
Internet | 3 hours ago |
|
Croydon
|
Internet | 5 hours ago |
|
Hammersmith
|
Internet | 15 hours ago |
|
Croydon
|
Internet | 22 hours ago |
|
Croydon
|
Internet | 22 hours ago |
Nearby cities with recent reports
22 recent signals
9 recent signals
2 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Insane Gooner (@InsaneGoon3r) reported from Croydon, England@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Kate McKeand (@kmckeand) reported from Wandsworth, England@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Juliet Trew (@AvWeekJuliet) reported from Merton, England@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Ansbro (@ms_ansbro) reported from Hammersmith, England@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Nick Davison (@nick_davison10) reported from Worcester Park, England@SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Danny Flo (@RetiredChav) reported from Croydon, England@TravisShawuk @SkySports I think you'll find that anyone with a brain can see it was a unfair advantage. heavily worn hards against brand new softs! It didn't matter how much Lewis fought, he could never win.
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Derek Moore 💙 (@DegsyMoore) reportedAny chance of a refund @SkySports ? I paid to watch football, not a **** show 💩 #LFC #liverpool
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dezzafromscarborough (@dezza2542) reported@SkySports Not nearly as bad as mocking a players stammer though.
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Steve M (@stevemor123) reported@tedio74 @SkySports Anyone who got locked in that box on Derby day, should never share any football related opinion online and should be shunned by their fellow fanbase. Scratch away at the surface and the exaggerated Mancunian accent and its plastic. Get in the bin.
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ashley coates (@AcMarygale) reported@SkySports Need something unexciting to calm down from whirlwind of the weekends MotoGP.....
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Sire (@manlike_Ovie) reported@ZaidBalll @SkySports What is the need of contacting Nottingham Forest when the did has already been done. I hope these VAR errors will be reduced in the coming season. It’s one too many, this is why VAR was introduce but there’s still a lot of errors.
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BritishPakistani (@LastRealMan2023) reported@AFC_Gooner_Mark @SkySports I think it's disgusting Sky didn't buy a controlling stake in the PL and ensure every fixture worked around Mark's son's GCSE schedule. It's also disgusting the GCSEs randomly happened in May this year. Why can't they be at the same time every year? **** Sky, **** PL, **** AQA.
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Courtney Griffin (@c_p_griffin) reported@SkyHelpTeam @SkyUK your customer service is so bad. We’re without internet (for the last 18 days) & you have failed to help & refuse to book an engineer as the ‘system shows internet’. I’ve followed instructions etc but you refuse to help. MAKE IT MAKE SENSE! £187pcm for what!
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Daniel Riley (@DanielRiley90) reported@SkySports are equally to blame for the current state of the PL as var and referees are. **** scared to call it out for what it is, referee bias. That’s a red card 19/19 if it’s on an Arsenal player. @Carra23 grow a set and stop dancing around saying it lacks force
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Sporrendo, Il Fratello Funk Soul (@sporrendo) reportedWhat ******** is happening, @SkySports? NOBODY WANTS THIS!!!
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Julie Trudgill (@julie_trudgill) reported@RobGemmell1 @SkySports That was ludicrous. I have never seen a player interviewed during a game!