Sky outages and service status in Surbiton, England
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Full Outage Map
- Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 14, 7:06 PM GMT+1.
- Internet (56%)
- Wi-fi (25%)
- Phone (7%)
- Total Blackout (6%)
- TV (6%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, Kingston upon Thames, Sutton, Banstead, Hounslow, Brentford, Hammersmith, Southall, Mitcham, Coulsdon, Hampton, Addlestone, Epsom, and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
TV | 11 hours ago |
|
Croydon
|
Internet | 1 day ago |
|
Wandsworth
|
Phone | 1 day ago |
|
Croydon
|
Phone | 1 day ago |
|
Kingston upon Thames
|
Phone | 1 day ago |
|
Sutton
|
Phone | 1 day ago |
Nearby cities with recent reports
11 recent signals
5 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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richard newman (@richnewm) reported from Kingston upon Thames, England@SkyHelpTeam so why is my Internet down yet again becoming a joke now
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Andy stedman (@andy_stedman) reported from Hammersmith, England@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Nine Elms Arts Ministry - Rev. Betsy Blatchley (@9ElmsArtsRev) reported from Wandsworth, EnglandLoving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Will Kane (@calendarboysuk) reported from Twickenham, England@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Metal_ Rebel 〓〓 (@Metal_Rebel) reported@cxdi55 @skytv @SkyHelpTeam Mine jumped to £104 a month! We had sports and movies, cut out the moves, but still expensive, but we have also had non stop problems with the Q box ever since.
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Rachel Victoria Lee (@VLee2280) reported@SkyHelpTeam 5 phone calls and my bills are still wrong. Can anyone help or direct me to the complaints team please
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Dave (@DHeaton66) reported@cxdi55 @skytv @SkyHelpTeam Same, contract came to an end and they doubled the price. Got twice the speed for half the price with Plusnet. About to quit the TV package as well. Awful company.
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Margins36 (@margins36) reported@cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price
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L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
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sbreame (@sbreame) reported@cxdi55 @skytv @SkyHelpTeam I switched to new provider as moving house - When I went to cancel with Sky they offered to drop my bill from £46 a month to £31. They will offer you a better deal when you say you want to leave.
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Tom McCarthy (@TomMcCarthy92) reported@cxdi55 @skytv @SkyHelpTeam I’m not sure why you’re surprised.This has always been the case with sky. You’re paying £90 a mth to watch the exact same TV that they are advertising the exact same channels to a new customer for £50 per mth. Mind boggling! No customer loyalty at all, yet we all still pay it
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Derek (@Derek36796760) reported@cxdi55 @skytv @SkyHelpTeam I had exactly the same problem, retention team couldn’t do anything yet when I left sky told me they could have done for £25 rather than £44! I’d already signed up with Vodafone
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STEVE WILLIAMS (@JarheadSteve) reported@Wakey1234 @SkyHelpTeam Have exactly same problem!
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Sanfairyann (@suzickles) reported@cxdi55 @skytv @SkyHelpTeam Me to A ‘VIP diamond’ customer £50 Really nice rep approached me in Metro Centre after conversation seems nothing could be done to reduce subscription politely smiled when I said unless I leave & return as a new customer !!! Don’t ever believe they reward you for loyalty