Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 03: Problems at Sky
Sky is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Croydon, Hounslow, Hammersmith, Greenford, Southwark, City of London, Hackney, City of Westminster, Woking, Wembley, Brentford, Wandsworth, Fulham and Greater London.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Croydon |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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Mike Coultard
(@Scargill55) reported
from
Kensington, England
@markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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Mark Jones
(@mhjjones) reported
from
Islington, England
@adampfisher3 @SkySports It was a women so it shouldn’t be a problem!
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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FayeB 'Nerd@Heart'
(@PrettyFeckless1) reported
from
Hillingdon, England
@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!
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Vijay Vaswani
(@VijayVaswani19) reported
from
Ealing, England
My god @SkyUK have awful customer service - even @bt_uk outshone them them today.
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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ALAN EASTWOOD OBE.
(@Eastwood1A1) reported
@skysportscricket @SkySports @SkySports IF Your UK studio host has a physical problem I apologise. If not whilst his guests sit up he slouches cross legged all the time. He needs a shake.
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Marion x
(@Mazzamaid) reported
@SkyHelpTeam How do l report a line not working please?
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AccyGaz ⚽️🏏
(@AccyGaz) reported
@SkyHelpTeam hi guys, as an existing customer is it possible to add sky cinema on to my TV package for just one month? Or do I have to sign up to an 18 month contract?
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StuAce
(@Stuy73659514) reported
@SkyHelpTeam Hi, no internet in the Kent area. Any update on a fix time please.
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BB Amara
(@york_bev) reported
@SkyHelpTeam Hi, I’m trying to check my broadband after seeing/hearing about the current issues. Do I have to be home or can I sign into my Sky account from anywhere to check the service in my area?
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Lcb
(@LeonieCB1980) reported
@DPDgroup_news @SkyHelpTeam so my phone is still not here! Son’s main present! Investigations could take until Monday evening! #DPD have lost my parcel, no one will help, it’s Christmas Eve in a week! I have been told to stop worrying and be patient! Please find and deliver my 📲
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vesuvianfanatic
(@mace_robert) reported
@SkyHelpTeam One more question on this, if it's already a known fault, will auto compensation kick in after 2 days, or do I need to call sky and report it? Thank for the help so far.
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Mr Beeeeeeeee
(@Budgejb) reported
@SkyHelpTeam why has Sky's service to customers gone downhill rapidly. Cant speak to anyone about the broadband outage for the last three days as you cut the call off. Cant get a reply on here, and no updates as to why its down or when it will be back up.
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Karen B
(@KAB_78) reported
@SkyUK @SkyHelpTeam @WeAreOpenreach Day 14: no internet. Issue with fibre on street. Needs an engineer who is off sick. No idea when they will be back. So only one engineer in the south east who can handle the job? Unacceptable. Home alone with two kids for Xmas here. 1/2
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Leah Grantham
(@MrsLBGxx) reported
@SkyHelpTeam Sky are the worst company! I would not reccomend anyone to go with them for any services!!!!