Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 16: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: City of Westminster, London, Hackney, Isleworth, Southwark, Wembley, Fulham, Croydon, Hounslow, Wandsworth, Islington, Greater London, City of London, Hammersmith and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Wi-fi | |
| London |
Internet | |
| Hackney |
Internet | |
| City of Westminster |
Internet | |
| London |
Total Blackout | |
| Hackney |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Danny Flo
(@RetiredChav) reported
from
Croydon, England
@HillF1 well said Damon! The only only one with sense on the Skysports team. Max was totally at fault and never making that corner and could have killed Hamilton.
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Purvee Hetamsaria
(@PurveeH) reported
from
Camberwell, England
@SkyHelpTeam I juat got off call with a skycare and thwy said they do not even know what the issue is. And they need 3 days to know the issue and then no guarantee on its solution.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@SkySports Lol you have the most money in the prem. how do u fail to buy someone.
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It's Jonathan
(@DontCallMeJon) reported
from
London, England
@SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and unnecessary in a T20 of this calibre #SuperKent #t20finalsday #VitalityBlast
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Nine Elms Arts Ministry - Rev. Betsy Blatchley
(@9ElmsArtsRev) reported
from
Wandsworth, England
Loving the @VitalityBlast but please can the @SkySports commentators focus on the game. The funny stories are fine in a slow moving test match but annoying and disrespectful in a T20 of this calibre #SuperKent
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maburte003
(@maburte003) reported
from
Croydon, England
@SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?
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Imogen Powell-Shaw
(@imogenpowell) reported
from
Wandsworth, England
@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Natalie Richardson
(@njb81) reported
from
Richmond, England
@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Mehul
(@MSKhanderia) reported
from
City of London, England
@SkyUK if you’re having issues providing VPN can you at least put it on your calls that you’re aware, or set expectations - many can’t gain access to work this is pathetic. #skyvpn #skywifi #skybroadband time to switch I think.. @SkyHelpTeam
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Stuart Margetts
(@vanderstu1) reported
from
Addlestone, England
@SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?
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Faye
(@flchambers_) reported
from
Wandsworth, England
@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Lochlann
(@Lochlanndg) reported
from
London, England
@SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
@SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?
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Eduardo Varpola
(@EduardoVarpola) reported
from
London, England
Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!
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Lou
(@NeverGiveIn123) reported
from
Hillingdon, England
@SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky
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Purvee Hetamsaria
(@PurveeH) reported
from
Camberwell, England
@SkyHelpTeam @SkyHelpTeam @SkyUK - update on ur poor service is that you need 2 more weeks to fix this issue. And now we have to wait till 8th October without any guaranteed solution. Such a poor service in a time where internet is the most usual thing🙄 #poorcustomerservice
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Alistair Hunter
(@AliHunter1) reported
from
Camden Town, England
@steeleyp_ @SkySports Slight flaw to that argument is I happened to have that fully produced and packaged product on another stream (NFL GamePass) at the same time. No audio issues. It was just Sky who had the sound problem. What else you got?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jonas Bak
(@jonzbak) reported
@SkySports The line up. Stupid question! What else could be done in 24 hours?
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Vee
(@_Vee_mee) reported
@SkyHelpTeam Service is shambles. I've been telling my mum to leave for years. This is proof it's not just her having this issue. Sort it out
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Luke Bee
(@cobbler150) reported
@SkyHelpTeam having sky installed today, except engineer can't come in to install it because if Covid restrictions. Expected to have my window open for three months Not told this because people in call centres on commission. Absolutly outrageous customer service.
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Gordon Robertson
(@Gordon100) reported
@racingfront @cccammy1 @SkySports We'll lose him for 3 or 4 games now. Idiot.
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Andrew Robertson
(@ARobertsonMedia) reported
@NeilRay82 @officialgiggs @SkyHelpTeam Okay so let's say you've got an elderly couple or someone who generally isn't tech savvy or understands enough, you're telling me its fine to keep taking their money and providing a shite service because its their own fault? Thats not a winning attitude sir thays a **** attitude.
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Mahdi 🇹🇿 #FSGOUT
(@lfc_mahdi) reported
@_CFCLiam @SkySports That’s different cause we’re just **** in general
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Sam Nicholson
(@SamNich80703373) reported
@SkyUK having major issues everyday with unstable connection! Trying to work from home and keep loosing signal during zoom calls. Please help
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Rebecca Clare Smith: Dark Fantasy Author
(@jocastalizzbeth) reported
@SkyHelpTeam it on, it just tells me I don't have it turned on (which I know). I'm a broadband & talk customer. Is there anyway you can please help me with this issue?
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Rebecca Clare Smith: Dark Fantasy Author
(@jocastalizzbeth) reported
@SkyHelpTeam Hi there. I'm having a lot of trouble with automated scam calls ringing repeatedly & was trying to turn on Sky Talk Shield to try to help with the matter, but the website won't let me go to the right page & when I try ringing the number suggested on the FAQ to turn
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Fabian
(@fabianmccollum) reported
@SkyUK you honestly do have some of the worst customer service I have ever experienced.