Sky Outage Report in Surbiton, Greater London, England

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

• Internet (45%)
• TV (31%)
• Wi-fi (13%)
• Total Blackout (6%)
• Phone (3%)
• E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Croydon, Hackney, City of Westminster, City of London, Islington, Purley, Wembley, Northolt, Caterham, Uxbridge, Southwark, Brentford, and Wandsworth.

City	Problem Type	Report Time
London	Wi-fi	36 minutes ago
London	Wi-fi	56 minutes ago
London	Internet	58 minutes ago
London	Internet	5 hours ago
London	Internet	5 hours ago
Hammersmith	Internet	7 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

• 
  Umer Farooq (@FarooqUmer) reported 18 seconds ago from Kingston upon Thames, England

  @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

• 
  Creator code - Wispahhh (@WispaHH) reported 8 minutes ago from Lambeth, England

  @SkyHelpTeam @SkyUK Sky have the worst internet for gamers everyday is a new problem 😡😤😣

• 
  Adam Savage 🦁 (@AdamSavage) reported 11 minutes ago from City of London, England

  Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

• 
  Lisa Joyce (@lisajoyce33) reported 15 minutes ago from Camberwell, England

  @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

• 
  Niall McGarry (@BarcaWomble) reported 15 minutes ago from Kingston upon Thames, England

  @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

• 
  Chris Tate (@tatey1965) reported 19 minutes ago from Wandsworth, England

  @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

• 
  Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported 20 minutes ago from Wandsworth, England

  @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

• 
  mark hall (@mhall71) reported 21 minutes ago from Camberwell, England

  @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

• 
  Stephen Adams (@StephenJAdams) reported 27 minutes ago from Redhill, England

  @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

• 
  Debra Lewis (@lewis19debbie) reported 27 minutes ago from Islington, England

  @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

• 
  Chris Tate (@tatey1965) reported 28 minutes ago from Wandsworth, England

  @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

• 
  Brenton O'Callaghan (@callaghan001) reported 30 minutes ago from Hillingdon, England

  Dear @SkyUK please fix the lack of #pip on iPad (minimizing the video you're watching so you can use other apps while still continuing to watch) - it's incredibly frustrating not to have this feature!

• 
  Lisa Joyce (@lisajoyce33) reported 43 minutes ago from Camberwell, England

  @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

• 
  jamesyred (@jamesyred) reported 48 minutes ago from Redhill, England

  @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

• 
  badzilla (@badzillacouk) reported 48 minutes ago from Hammersmith, England

  Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

• 
  Ray Rajani (@ManUtd_BITW) reported 53 minutes ago from Camberwell, England

  @SkyHelpTeam Thanks. I have called that number but keep getting directed by the automated voice to different teams who claim to help but it still doesn't address my concerns

• 
  Ben Burrows (@benburrows) reported 57 minutes ago from Richmond, England

  @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

• 
  Woodsy (@chriswoods84) reported 59 minutes ago from Ealing, England

  @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

• 
  Niall McGarry (@BarcaWomble) reported 59 minutes ago from Kingston upon Thames, England

  @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

• 
  Steve McHugh (@Macca211279) reported 59 minutes ago from Lambeth, England

  @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

Sky Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bedford Hatter (@Bedford_Hatter) reported 4 minutes ago

  @SkyHelpTeam Problem is they are out of contract and want me to sort this out, however you won't speak with me on their behalf. I don't live near them. The only option they have i think is to cancel. They have been with you for 21 years

• 
  Man With His Guitar (@ManWithHisGuit) reported 5 minutes ago

  @SkyHelpTeam That’s hardly the point. I’m Scottish. English football fans get UHD for their English teams. I don’t imagine they’re that bothered about Scottish games tbh. So my point stands. I’m paying for a lesser service. And indeed. Please feed it back. Not that imagine it will change.

• 
  Chelsey Downing (@TGITGP) reported 8 minutes ago

  @SkyHelpTeam Had Sky installed today and the engineer was fantastic. Only trouble is, I’m being told I need to ‘upgrade’ to watch subscription channels on demand even though they’re working live!! Can anyone help?!

• 
  shamus doherty (@shamusdoherty) reported 12 minutes ago

  @SkyHelpTeam Nope, where do I stand in terms of paying for a service that is clearly rubbish and still waiting on sky and openreach to actually communicate what’s happening with fibre order?

• 
  shamus doherty (@shamusdoherty) reported 15 minutes ago

  @SkyHelpTeam I did and they told me exactly what I’ve told you. It keeps dropping there is no issue at home or the lines and we’re going to get back to me about open reach two weeks ago and surprise surprise nothing. So pay for a service and if it’s rubbish tough luck?

• 
  Bells (@BellxBells) reported 18 minutes ago

  @SkyHelpTeam Well that’s the problem there haven’t been updates, so I have no idea how long this outage is going to be as no one is updating us on what is going on

• 
  Kath Francis (@K4thfrancis) reported 19 minutes ago

  @SkyUK Can someone help please? My Sky Glass won't turn on and when I try to use the button on the right hand side I get an electric shock off it!

• 
  Kris in Wrexham (@KrisInWrexham) reported 20 minutes ago

  @SkyHelpTeam Hi, I have a mobile with sky and wifi calling has stopped working. I've restarted, removed sim, tried different wifi networks and still doesn't work. The function is enabled but the icon isn't appearing on the top notification bar.

• 
  tim nisbet (@timnisbet) reported 22 minutes ago from Hazlemere, England

  @SkyHelpTeam I want to talk to someone but I hold and every time at 18 minutes it cuts me off happened 3 times in a row. How do I cancel online?

• 
  Sophie Miller (@Sophie_Miller25) reported 24 minutes ago

  @SkyUK please explain to me how your customer service team are justifying NOT notifying us of a price increase because we opted out of marketing? This is ridiculous. Spoken to 5 different people over the past hour who tell us a different story