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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 16, 1:45 PM GMT+1.
  • 62% Internet (62%)
  • 20% Wi-fi (20%)
  • 7% TV (7%)
  • 5% E-mail (5%)
  • 5% Total Blackout (5%)
  • 2% Phone (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 16: Problems at Sky

Sky is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Southall, Brentford, Wandsworth, Tadworth, Hounslow, Leatherhead, Feltham, Banstead, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, and Mitcham.

CityProblem TypeReport Time
Croydon Phone 5 hours ago
Hammersmith E-mail 1 day ago
Southall Wi-fi 1 day ago
Hammersmith Internet 1 day ago
Brentford Internet 1 day ago
Croydon Internet 2 days ago

Nearby cities with recent reports

Hammersmith

28 recent signals

1 day ago
Croydon

7 recent signals

5 hours ago
Brentford

2 recent signals

1 day ago
Wandsworth

2 recent signals

2 days ago
Southall

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • flchambers_
    Faye (@flchambers_) reported from Wandsworth, England

    @SkyHelpTeam Hi, tried all the steps. Was told there’s an outage in the area at midday. Didn’t know if you knew how long we’re expected to be out for?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • Tullocarm
    Tullocarm (@Tullocarm) reported from Lambeth, England

    So frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • shaks_ldn
    s ldn (@shaks_ldn) reported from Lambeth, England

    @SkyHelpTeam my internet has been pretty much down / intermittent past few hours!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • MattJamesPHIN
    Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • en1gmaw4
    Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

  • RetiredChav
    Danny Flo (@RetiredChav) reported from Croydon, England

    @Declanlyall @gilberto_keteng @SkySports So if someone lunges at you and they are never going to make the corner you are supposed to get out of their way?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • maburte003
    maburte003 (@maburte003) reported from Croydon, England

    @SkyHelpTeam sky I’m trying to get through to some one who can deal with an issue with my box. Can you help ?

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Ricky81D
    Ricky (@Ricky81D) reported

    @JoshCF_ @skytv @SkyHelpTeam are terrible for it, we are out of contract, email saying monthly price will be £X amount, bill comes in and nowhere near, never had a bill in for the amount they have said yet.

  • DomMck14
    Dom (@DomMck14) reported

    @AFC_Gooner_Mark @SkySports **** timing but totally respect that, education has to take priority unfortunately in my opinion.

  • JoeBrobbin
    Joe brobbin (@JoeBrobbin) reported

    @RustyBComedian @SkySports If it hit his hand it would never travel away that fast morons on var 🤦🏻

  • HarleyACannon
    bridget (@HarleyACannon) reported

    @TheSaintCentre @SkySports maybe you could advise players on rules regarding ball biys please they can NOT hand a ball to a player in a game !! ....... oh wait that doest fit you stupid narrative hopefully when this debacle is sorted i pray you get sone sort of action against you

  • PR_86LFC
    Paul (@PR_86LFC) reported

    @BenBLFC @AFC_Gooner_Mark @SkySports Never known a fan base like it, absolute morons

  • OB1473829
    - (@OB1473829) reported

    @AFC_Gooner_Mark @Goonerlad83 @SkySports I’ve never once in my adult life been asked what my GCSE results were and I’m doing pretty well.

  • jonatha54294436
    jonathan baker (@jonatha54294436) reported

    @SkySports I guarantee the boro players had been calling the Saints players cheats all game and THB gesture was in response to that. The players would have had nothing to do with the alleged incident. So let’s all just calm down and take a step back.

  • 48TeeCee
    TC 💙 (@48TeeCee) reported

    @iRuntheshow1 @SkySports I could live with Robertson. Boyd however, should be told to get to ****-nothing but a bitter ***

  • Geddyfpl
    Gareth (@Geddyfpl) reported

    @RustyBComedian @SkySports Yeah all jokes aside what an awful decision

  • SparksK21
    Mark Kelly (@SparksK21) reported

    @SkySportsBoxing @SkySports No one wants to see that again, very uncomfortable beat down and this one could well be worse.