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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Apr 19, 12:08 PM GMT+1.
  • 65% Internet (65%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 7% Total Blackout (7%)
  • 1% Phone (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 20: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, Wandsworth, Southall, Brentford, Hounslow, Fulham, Sunbury-on-Thames, Twickenham, Thornton Heath, Mitcham, Hampton, Addlestone, Surbiton, and Epsom.

CityProblem TypeReport Time
Hammersmith Internet 23 hours ago
Hammersmith Internet 1 day ago
Hammersmith Internet 2 days ago
Hammersmith Internet 2 days ago
Hammersmith Internet 3 days ago
Croydon Internet 3 days ago

Nearby cities with recent reports

Hammersmith

26 recent signals

23 hours ago
Croydon

6 recent signals

3 days ago
Wandsworth

1 recent signals

5 days ago
Southall

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Phil_Swallow
    Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • nick_davison10
    Nick Davison (@nick_davison10) reported from Worcester Park, England

    @SkyHelpTeam Have you read the thread? Your member ogvstaff said the price would be guaranteed when I called back. That's bloody poor.

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • jessica281815
    Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • MarkItIsThen
    Mark Oldfield Jr (@MarkItIsThen) reported

    @SkyUK Please can you get rid of your virtual assistant on your app pointless. Trying to order a replacement remote control unable to do this on app so tried the chat service and was given the run around

  • skywalker1404
    Iain (@skywalker1404) reported

    @CELTICBOB1967 @SkySports He’s terrible on everything he appears in , should be no where near punditry

  • ACDC0074
    Arsenal1886 (@ACDC0074) reported

    @stefan__lfc @Alive_LFC @SkySports Where you are from says it all you fukn melt , you all talk crap 👍

  • youngdeacon17
    Williams V (@youngdeacon17) reported

    @holu_soji @SkySports @Kingsleymaximo I used to think so many of our fans here do too much. But since the beginning of this reason, I support whatever our fans do because we have taken so much from other fan bases. We are not even toxic enough going by the hands we have been dealt with.

  • SeanStudd
    Sean Studd (@SeanStudd) reported

    Micah Richard’s NEVER says anything of interest & shows ZERO football knowledge . 99/100 he just repeats what Keane says & has that stupid nervous mouth action after speaking. The day he is no longer on tv I will dance a ******* jig. @SkySports @BBCSport

  • DJHD85
    Danny Heard (@DJHD85) reported

    @ForFarkesSakeV2 @SkySports Only one proper United. That’ll never change

  • ByromPb
    Paulie B (@ByromPb) reported

    @SkySports But are you going down ?

  • ConnorMitch1867
    Connor Mitchell (@ConnorMitch1867) reported

    @SkySports THE worst thing about modern football

  • Benji_Mutinda
    Benjamin Mutinda (@Benji_Mutinda) reported

    @SkySports How about we look at it this way, each day we going through different difficulties or stress,maybe worried why you stagnant at that job, why nothing not falling into place and all type of **** we be going through, maybe man's just did want to say you live each moment at a time 🥳

  • HippoNird88868
    Henning Lorenzen 🇩🇰🇬🇱 (@HippoNird88868) reported

    @MaddisonEra_ AGREE... never ever again...!!! Boycut SKYSPORTS!!! @SkySportsPL