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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 02/13/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, Croydon, London, City of London, Northolt, Hackney, Hounslow, Southwark, City of Westminster, Paddington, Wembley, Hampstead, Wandsworth, Kensington and Brentford.

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City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomNortholt Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • JackJrowley83 Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • joelcfc86 Joel N ⭐️⭐️ (@joelcfc86) reported

    @StephenBalding7 @SkySports Indeed mate wankfest at its best, also the fact we lost yesterday doesn’t help either

  • kk_OEG K Dudakia 🕉 🙏 v(^_^)v (@kk_OEG) reported

    @SkyHelpTeam Internet services in CR2 area are now a total disaster. Impossible to put in a support ticket to get any help. And no feedback from Sky about when they might sort this mess out. Is there anyone at sky who might want to solve this issue?

  • Ck91Mufc CK91🇾🇪 (@Ck91Mufc) reported

    Why are @SkySports playing down this protest saying there will be a packed old trafford and a few hundred protesting outside ?? #GlazersOut #EmptyOldTrafford

  • 5CenturyDigital NO DMs- Clem the 5th century digital monk (@5CenturyDigital) reported

    @skysports with the stupid question, does this game mean more to liverpool? Consider my subscription cancelled

  • steph_temo stephanie temoszczuk (@steph_temo) reported

    @SkyHelpTeam we keep getting bombarded with emails about a remaining balance to pay after switching provider. When calling we keep getting asked to re open a direct debit but unable to speak to an actual human being to resolve this issue after trying 9 different numbers.

  • scottie996 Midlands mags ⚫️⚪️⚫️⚪️ (@scottie996) reported

    @ArmieNE1 @SkySportsPL @SkySports Every night the same half hour talking **** about manure!!! Doing my head in

  • mattykmusician Matt Killick (@mattykmusician) reported

    Hi @SkyHelpTeam I haven’t had a signal at home for the past 4 hours. Restarted box a few times and still nothing. Post code is RH12. Please help as I want to watch the football tonight!

  • TylerDu77748146 Darren Sheppertonni 🇾🇪 (@TylerDu77748146) reported

    @greenall_dom Skysports have no credit - what a **** show.

  • VRoonaldo United best in UK (@VRoonaldo) reported

    @AidanWalshMUFC WTF is @SkySports not reporting on this protest.#GlazersMUSTGo

  • megan_egan Megan Egan (@megan_egan) reported

    @SkyHelpTeam hi, I purchased the AJ fight on box office but never managed to access it. Your capacha security just kept rejecting me. How do I get a refund?