Sky outages and service status in Surbiton, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 8 outage signals in the last 24 hours around Surbiton, including 8 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 23, 8:53 AM GMT+1.
- Internet (65%)
- Wi-fi (19%)
- E-mail (5%)
- TV (5%)
- Total Blackout (3%)
- Phone (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 23: Problems at Sky
Sky is having issues since 05:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Hammersmith, Wandsworth, Banstead, Croydon, Brentford, Sutton, Feltham, Addlestone, Hounslow, Ealing, Southall, Hampton, Coulsdon, Epsom, and Byfleet.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith
|
Internet | 15 minutes ago |
|
Hammersmith
|
Internet | 34 minutes ago |
|
Hammersmith
|
Internet | 3 hours ago |
|
Hammersmith
|
Internet | 8 hours ago |
|
Wandsworth
|
Internet | 12 hours ago |
|
Hammersmith
|
Wi-fi | 17 hours ago |
Nearby cities with recent reports
15 recent signals
4 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England@SkySports fix the Stoke Luton stream
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcote road having @SkyUK #broadband issues?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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GingerLolz (@LorraineThorn) reported from Merton, England@SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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s ldn (@shaks_ldn) reported from Lambeth, England@SkyHelpTeam my internet has been pretty much down / intermittent past few hours!
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Andy stedman (@andy_stedman) reported from Hammersmith, England@SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !
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Hana A 💙 (@hana_ros01) reported from Croydon, England@SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not
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Louise S (@LJS111) reported from Lambeth, England*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?
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Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England@SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?
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Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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lando&K (@kanishk77233673) reported@ItsaboutGR1 @SkySports they pay them for bad pr !!! karun chandowk is still in delusion that kimi was slow beacuse he missed fp1 !!
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HowToGetMoneyAndTruth (@HowToMoneyTruth) reported@DeadlineDayLive @SkySports bruh activating him now feels like a desperate move y’all really think he’s the solution? this ain’t it fam it seems there’s nothing new under the sun—same script just different actors let’s keep rewriting the same old lines
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Ian Lewis (@IGL81) reported@SkyHelpTeam always so surprised by how bad the level of service is that is supplied by sky & their products. They hit rock bottom and then get out the mining equipment and keep digging to new depths.
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You Hate My Voice (@myannoyingvoice) reported@SkySports Damn she's hot
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Matteo Littarru (@MLittarru) reported@SkyUK , you customer service just ended my chat without saying anything, what an absolute joke, I will put all screenshots so you can what your customer service does, what a joke.
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Ricky (@Ricky81D) reportedHi @SkyHelpTeam @skytv can you please make it more difficult to cancel a subscription out of contract ? All I want is a phone number, website is taking me round in circles.
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Oli Wright (@falo209) reported@Danjsalt @SkyUK Their support got worse and worse over my last few years with them, and navigating their awful site or trying to contact a human is soul destroying. Honestly, find anyone else. Plusnet were a breath of fresh air by comparison.
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Frank Chelsea (@CryptoFrankkie) reported@SkySports Damn a different take. If what they wanted was an additional CB it's interesting Maguire wasn't called. Maybe it was the reason he reacted when he usually called to the initial squad 🤔
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Dan (@UKDan86) reported@danielsjourney1 @SkyHelpTeam You are surely trolling with this post? No one can be this stupid surely. WIFI coverage will vary from house to house and walls naturally block wireless signals. You will also never get 1Gb speeds over WIFI but you will when you are hardwired with an Ethernet cable.
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Ricky (@Ricky81D) reported@tonylon83 @SkyHelpTeam @skytv Honestly, all they have to do is put a phone number on the website, or better still give existing customers the deals new customers get, £149 a month existing, same deal as a new customer £49 for 24 months.