Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/09/2026 20:10

January 09: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Sutton, Paddington, Hounslow, City of Westminster, Hammersmith, Hackney, Croydon, Southall, Catford, Brentford, Islington, Greater London and Northolt.

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City Problem Type Report Time
United KingdomSouthwark Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Hi just tried it again for the umpteenth time, it doesnt work.

  • danfellows Daniel Fellows (@danfellows) reported from Camberwell, England

    Hey @Ofcom can you please look into the legalities of @btsport still charging anxious customers for a premium service that hasn't existed for 3 weeks due to #COVIDー19 (non-ones fault) @Skysports already voluntarily pausing subscriptions #BT #customersuccess

  • AngelSexBomb Helen Warr (@AngelSexBomb) reported from City of London, England

    @SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK This is not helpful. The outage periods are increasing and your phone lines (like all other times) are going unanswered. More than ever, people require contact with the outside world - sort it out!

  • jonesyriffic Andy 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇪🇺 (@jonesyriffic) reported from Hounslow, England

    @Scottytotty89 @SkyHelpTeam @skytv @SkyUK Yes. Just sign in using the Disney plus login credentials you set up online.

  • The_United_Lion Stephen ☘️🦁🐝 (@The_United_Lion) reported from Hillingdon, England

    @NealNgoddard68 @SkySports Luckily we use it through NowTV do could just cancel it for now

  • SmashBri Brian Williams (@SmashBri) reported from Croydon, England

    @ChrisMcHardy19 @SkySports @skytv Fill in the Customer Complaints Form on their website. Will at least show you’ve tried cancelling and they’ll have a note of it.

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @Sean_FootyMad @SkyHelpTeam They've just DM and said it's working now please try again. I've tried and I can confirm IT'S NOT WORKING

  • neilbays Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK Yes, the signal has gone again. My neighbours are experiencing the same so it’s not specific to me.

  • Bigdai100 Bigdai🍷🍺🚲🏴󠁧󠁢󠁷󠁬󠁳󠁿🤘 (@Bigdai100) reported from Esher, England

    @SkyHelpTeam Looks like a power line problem my end. Back to WiFi to the box

  • djwisednb DJ Wise (@djwisednb) reported from Wandsworth, England

    Had #skyq for 4 months now , it has frozen everyday 2-3 times a day, ive rebooted it updated the software and taken it back to factory settings @SkyUK this shit is costing me £140 per month I’m going to cancel my subscription and throw the box out the window unless you help me

  • porridge77 John Porritt (@porridge77) reported from London, England

    @DrPoults @SkyUK @SkyFootball Hi, I used this number 08001512747 it’s automated. When prompted tell them you want to cancel sky sports. They give you the option to pause. Took me five mins. Good luck.

  • johnrahers It's me, John (@johnrahers) reported from Lambeth, England

    After initially offering me it for £6 per month, @SkyUK are now charging £16 a month for Sky Cinema. They’ll knock it down to £8 a month if I RENEW my TV contract for a further 18-months. Wow.

  • Ashishpatel1972 🧑🏿‍🦼Ash Patel🧑🏿‍🦼 (@Ashishpatel1972) reported from Croydon, England

    @harispurs82 @SkyHelpTeam @virginmedia Hence my point initially being Brandon owns a fraction of VM I don’t see them doing what Sky have done for for their customers. @skytv are far better for customer service.

  • sahabedi Ali Abedi (@sahabedi) reported from Merton, England

    @SkySports @BBCSport @btsport until you stop interviewing celebrities outside etc, ppl won’t take #COVIDー19 seriously. Your interviews shud b via Skype etc. Pls use the tech. Ppl think if a footballer can talk from outside on TV, then it’s not so bad. But it is, is horrendous.

  • colinmcfarlane Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • sjr66qpr Robbo (@sjr66qpr) reported from Richmond, England

    @superhoops10 @SkyUK Online doesn't work

  • petermc66 Peter McKay (@petermc66) reported from Hounslow, England

    @oliveriswriting @DBanksy @BritanniaLtd Along with #virginatlantic and #skysports who weren't exactly helpful with people sports package getting rid of that as soon as and Britannia hotels are know for being poor anyway #aldephiliverpool

  • Violet_Guitar_ Lesley (@Violet_Guitar_) reported from Lambeth, England

    @SkyUK I do appreciate you coming back to me but the problem lies with you, not my connection. You are not providing broadband services.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @SkyHelpTeam can someone please explain why when I had a long private message with one of your team on 22/12/20 to cancel our Sky TV, I am now being charged on a future bill for services that have been cancelled and not asked for?

  • shanecooke shane cooke (@shanecooke) reported

    @SkyHelpTeam why is my sky broadband so bad lately, it use to be so fast and reliable.

  • Richard___Hill Richard Hill (@Richard___Hill) reported

    @SkyNews the amount of advertising on your app actually discourages me to use it! Perhaps I should thank you but it makes me want to cancel my subscription to the other @SkyUK channels! Don’t you make enough money? 😡🤬🤬🤬

  • SnelsonVictoria Victoria Snelson (@SnelsonVictoria) reported

    @SkyHelpTeam can someone please explain why when I had a long private message with one of your team on 20/12/20 to cancel our Sky TV, I am now being charged on a future bill for services that have been cancelled and not asked for?

  • yasnessa Yasmin (@yasnessa) reported

    @OfficialVitex @SkyUK worst network on the planet

  • tommysanonce boaby beattie (@tommysanonce) reported

    @SkyHelpTeam DO NOT BUY THIS “SERVICE”!!!!!!!!! Everyone I know says sky is terrible, save yourself the time and money. Their support team are full of incompetent LIARS. Virgin, bt EVEN TALK TALK are better than this fraudulent company

  • Nolanhattrick Graham Robinson (@Nolanhattrick) reported

    @SkySports Please, not another crap player from @surreycricket

  • OfficialVitex Vitex (@OfficialVitex) reported

    @oosaboos @SkyHelpTeam Everyone’s having the same issue. It’s an outage on there end. I really struggle to believe they are doing anything about it

  • N0zzyBhai Nozzy (@N0zzyBhai) reported

    @SkyHelpTeam can someone help me get in touch with Denise Allan, absolutely appalling decisions made by her, I also have evidence of my call log on my home phone which you guys apparently tried to contact me to resolve this matter, my dad paid you a ridiculous amount…. I need s

  • DaleMulholland9 Dale Mulholland (@DaleMulholland9) reported

    @SkySports Who’s put 50p in this guy recently…. He’s trying to be like Klopp.. shut ******** up ********!!!