Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, Southwark, London, Hammersmith, Hounslow, Croydon, City of Westminster, City of London, Mitcham, Wandsworth, Staines, Northolt, Southall, Fulham and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| Southwark |
Internet | |
| London |
Internet | |
| Southwark |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
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Matt Lawley
(@mattlawley703) reported
from
Croydon, England
@SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Your Favourite Libra
(@ToniiiiMooree) reported
from
Hackney, England
Has anyone face a bill increase & poor customer service from @SkyHelpTeam during this period. I’m aware I’m owed more than £300 pounds due to the poor broadband service since 2018/19
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
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(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Christopher Golds
(@chrisgolds) reported
from
Lambeth, England
@tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
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Mark 🌈🏳️🌈
(@markselondon) reported
from
Lambeth, England
@SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Lele..
(@lele_loveslife) reported
from
Hackney, England
@SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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tom
(@tomfieldr) reported
@SkyHelpTeam please explain why the WiFi has been going down EVERY evening for the last couple of weeks? It’s getting beyond a joke, worst broadband provider.
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Clare Partridge
(@Clare_Partridge) reported
@SkyHelpTeam can you please tell me if there are problems with broadband in Lowestoft?
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Sam
(@SummerCrush10) reported
@SkyHelpTeam and I keep being fobbed off with there's NO issues then told thd Mast is down in our Area causing issues then told again no issues but obviously there is and I've told my Dad if this continues we will NOT and I repeat will NOT be paying our £275 Sky Bill every month until fixed
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Neil Worrall
(@WWFC2010) reported
@SkyHelpTeam But you have not answered the query. Sites are showing outage in WV6 but you are not confirming there is an issue? Last outage was 8 hours and now thus is even longer. Please what is going on?
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Andrew Mason
(@_AndyMason_) reported
@SkyHelpTeam I’ve followed this now it’s asking to try a sim first. So I’ll give it a go. My friend has the same phone and network that’s why I joined as I knew service was good and she can get calls no problem. So I know it’s not network coverage…
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Andrew Mason
(@_AndyMason_) reported
@SkyHelpTeam hi not sure if you help with mobile phones but I have an iPhone 12 Pro with Sky and I’m constantly losing signal. Getting messages constantly saying can you call me back because I can’t get through. Can you help?
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Peter Partridge
(@partridge752) reported
@SkyHelpTeam That would help if that service is working as well. Broadband rating for this year 1 out of 10. 1 is for when the broadband has actually been working
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Jamjar627
(@Jamjar627) reported
@SkyUK What the actual **** is ur wifi quality, its worse than plusnet. Im supposed to be getting 80mbps but i cant even get 30mbps download speed and playing games online? A thing of the past. Can yall try and be semi decent at least
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Neil Worrall
(@WWFC2010) reported
@SkyHelpTeam @partridge752 Would help if we can connect to the Internet to deal with it. Been off now since 10.30am and still have the gall to say there is no issue. This is the second major outage in 4 weeks now here. Still no response from you either
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Anon1234
(@Anon12384175897) reported
@SkyHelpTeam Hello i just placed an order for a sky sim online by accident and wish to have the order cancelled, i have been on hold on the phone for 20 minutes, can you help?