Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 11: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hammersmith, Wembley, London, Croydon, Southwark, City of London, Wandsworth, Tower Hamlets, Redhill, Kensington, Hackney, Hounslow, Dorking, Hampton and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 Hammersmith |
Internet | |
| Wembley |
||
| London |
TV | |
| London |
Internet | |
| London |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Viviane Mazin
(@VivianeMazin) reported
from
Hackney, England
@SkyHelpTeam The engineer visiting my flat last year asked me to call SKY and have it changed since everything else was ok. It's a terrible service for someone that's been with sky for 5 years. Looking for a change now.
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam
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Fiona Adams
(@Fifi_adams) reported
from
Richmond, England
@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Ansbro
(@ms_ansbro) reported
from
Hammersmith, England
@SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam No it says no issues listed Same as the last 2 times it went down this week and Twitter was flooded with sky broadband failures in Islington
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Woodsy #EndLockdownNow #NoVaccinePassports
(@The_Woodsy) reported
from
Wandsworth, England
Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!
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lee duggan*
(@redlee6963) reported
from
Croydon, England
@SkySports @GNev2 is the reason I’m giving up my subscription why you got the idiot back is beyond me first class 🤡
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam It took me to “needs an engineer to look at the problem”
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julie atkin
(@atkin_julie) reported
from
Hackney, England
@SkyUK fix my broadband
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MissDidi 🇷🇼
(@didikanyana) reported
from
Islington, England
@SkyHelpTeam seems like there are connection issues in Islington N1 this has been happening all week.
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D A V I D L O M A X
(@davelomax) reported
from
Islington, England
@SkyHelpTeam I see a number of people are reporting an outage in north London again. I am one of them. Instead of telling us all to check your service checker website, could you get someone to fix it? It was 7 hours last Tues. It would be great to be slightly quicker this time.
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam I’m sorry, am I supposed to book an engineer to fix an entire London borough’s internet that has been intermittently faulting all week?
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Sharron
(@SharronToor) reported
from
Islington, England
@SkyHelpTeam can you tell me when the broadband issue will be fixed in N19? It’s been over 2 hours since it’s been down! #skybroadband
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Brogan-Louise
(@BroganLouise95) reported
from
Islington, England
@SkyHelpTeam fuming my sky has gone down as I work from home 😡😡😡
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Jimmy Cannon
(@7_Cannon) reported
from
Islington, England
@SkyHelpTeam Yes and it says service is operational however the internet has been dropping in and out all morning and a quick check of Twitter makes it pretty clear that many other people in Islington are having the same issue
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Lisa Maylin
(@LisaMaylin) reported
from
Banstead, England
@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Greg Ohm
(@grdoangel) reported
from
Islington, England
@SkyHelpTeam we have had no broadband service for at least an hour which has followed all day of dropped connection and last week on Tuesday. Please fix as we are both WFH needing internet.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Chris Labrey
(@ChrisLabrey) reported
from
Richmond, England
@acday89 @SkyHelpTeam Yep. We’re down too.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tracy Manning
(@tracy_luv) reported
@SkyHelpTeam Hi there. Is there any update on the outage that seems to be affecting Carrickfergus, Greenisland, etc.? It's been down all day so far.
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam U should be aware of the outages. I don’t need to send screenshots. The problem is at ur end. Is there anyway of finding out when this will be fixed or am I wasting my time?
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Helen
(@Nacelle1701) reported
How can I turn off the pin requirement permanently? @SkyHelpTeam I shouldn't have to put a pin in just to watch f-ing star trek!!!!! There are no kids in the house. Only adults so I shouldn't be forced to have this unnecessary pin crap when it is not needed!😠😡🤬 @SkyUK
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Rose Thorn 🌹🥀
(@lerosethorn) reported
@SkyHelpTeam Hi Alison, unfortunately so. I’m in the BT38 area and have ran all diagnostics several times. My Sky app is saying there’s an outage in the area. Could I have an update please?
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Owen Golightly
(@OwenGolightly) reported
@SkyHelpTeam absolutely appalling customer service! 8 weeks later and no resolution - refusing to raise a complaint and just pointing finger of blame elsewhere! Unbelievably bad service
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Clive Roper
(@CliveRoper) reported
@SkyHelpTeam Sky Stream remote faulty, reported 8.30 Tuesday morning. Told should get replacement next day. Still nothing. 1.5 hrs on phone yesterday, no help, says now 5 working days. Why? New customer gets it within 24 hours. No tv. No real apology and no help at all. Shocking.
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Amy Louise
(@amylouise0295) reported
@SkyHelpTeam @skytv is someone able to help me cancel sky cinema please
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allie~
(@nghtcorequeen) reported
@SkyHelpTeam fix ur wifi this is embarrassing
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nickstreetphoto
(@nickstreetphoto) reported
@SkyHelpTeam fibre broadband been down now 4 days due to outage in east London. Any idea when this is likely to be fixed? Called customer services on Wednesday and told should be working by Thursday
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Found.sense
(@sense_found) reported
@SkyHelpTeam I’ve just been on the phone with your customer service team and they told me to block the number as it is a scam number?