Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/03/2026 16:35

January 03: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Hackney, Brentford, Paddington, Camden Town, Hounslow, City of Westminster, Southall, Hampstead, City of London, Croydon, Catford and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Wi-fi
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    @David_M_Watts @SkyUK @SkyHelpTeam So, so poor. It’s a wonder anyone has their services at all really.

  • angegillis Andrea Gillis (@angegillis) reported from Lambeth, England

    @SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • glenoglaza1 Glen Oglaza (@glenoglaza1) reported from Croydon, England

    Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄

  • Phil_Swallow Phil Swallow (@Phil_Swallow) reported from Croydon, England

    @SkyHelpTeam Why is this? Why is the service being watered down from what it was?

  • Emilallard Emil Allard (@Emilallard) reported from Croydon, England

    @LouiseDeafAware @NOWTV NowTV are so behind with their service. No subs, no HD as standard on a paid subscription service (I mean come on @SkyUK it’s 2020), horrible user interface, and unskippable ads.

  • RandolphHam79 Randolph Ham (@RandolphHam79) reported from Hammersmith, England

    @SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • Ian_W_Wright Ian Wright (@Ian_W_Wright) reported from Hackney, England

    Maybe @SkyHelpTeam can help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DulayAmar A Dulay (@DulayAmar) reported

    Can we start a petition to get Souness off Skysports and Mcmanaman off BT sports 2 terrible pundits. They might have been relevant in the 90s they both need to be moved on.

  • Jgagahh J14 (@Jgagahh) reported

    **** Jensen Button, where's Klopp!?? @SkySports #MUNLIV #LFC

  • markcatchlove Mark Catchlove (@markcatchlove) reported

    @drcrelee @SkySports So many more players now play for the money and not the team. That will never change now

  • xoogz SeabirdSeagull ⚽ (@xoogz) reported

    @SkyUK all of my apps disappear anyway cuz i can’t use them because i can never connect to your terrible wife

  • Goatspanker Monkeyspankz (@Goatspanker) reported

    @GNev2 no mate, i think your fully in denial, i understand backingg your mate, i get yo udont call him out, and thats fine, but your in denial to think this crap is going to improve under the same management. #mufc #MUNLIV #SkySports

  • sunny31ssingh SunnY * (@sunny31ssingh) reported

    @SkySports how about you talk about how good Liverpool were today and how bad we made United look…sort it out @Carra23

  • JmpD6788 JmpD67 (@JmpD6788) reported

    I see Skysports are again ignoring Scottish Football on Wednesday. Congratulations to the SFA and SPFL for awarding a contract to a TV Company that’s shows utter disdain to the Game here.Absolutely Disgraceful. Hope fans remember this at end of season cancel their skysports subs

  • Tone87Zebra Tone (@Tone87Zebra) reported

    **** Ole man. Someone get Andy Tate interviewed @SkySports

  • John84YNWA John (@John84YNWA) reported

    @SkySports are you actually going to put Klopps interview on? Or is this all about how **** @ManUtd are?

  • AdamBronkhorst Adam Bronkhorst (@AdamBronkhorst) reported

    @SkyHelpTeam I have two mini boxes and it seems like it's both of them which I have the problems with.