Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Croydon, London, Brentford, City of Westminster, Southwark, Fulham, City of London, Merton, Hackney, West Drayton, Hampstead, Greater London, Hammersmith, Hounslow and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Brentford |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Stu
(@StuLaws_) reported
from
Hillingdon, England
@SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Will Hide
(@Willhide) reported
from
Camden Town, England
Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Alannah Jasmine
(@AlannahJasmine) reported
from
Camden Town, England
@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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ADAM TROY
(@AdamXTroy) reported
from
Islington, England
Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!
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Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Laolu Olaoye
(@mygeeman) reported
from
Islington, England
@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@8gzd8k76nM) reported
@gavlongthorn @SkyHelpTeam The amount you pay has no bearing on wether you’ll experience a technical issue, no technology and infrastructure is 100% fault proof so get a grip, try the online troubleshooting steps and if they don’t work you can book an engineer online theres a good boy
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Kerry Poulton
(@kerrypoulton13) reported
from
Redditch, England
@SkyHelpTeam is there an issue with the mobiles not been able to call out thanks
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davidnufc22
(@1ONEBOBBYROBSON) reported
Same old @SkySports @NUFC on first game and they just talk about the second game Why do I still pay for this ******* **** man #NUFC #NEWFUL #skysports
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CbrAF88
(@CbrAf88) reported
@SkyHelpTeam Thanks. Done that. Just seems strange had issues all week and suddenly now only my internet is down. 2 out of 3 lights on, the one for internet is out. All since the wide outtage yesterday
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carlowse
(@carlowse) reported
@SkyHelpTeam is there an outage in the DH3 (Birtley/Chester Le Street) area? Been down all morning, would of been nice to been told if so as followed every step in your ‘self heal’ steps but to no avail
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Gabhainn 🏴
(@gavsuave) reported
Everyone with @SkySports and @btsportfootball in Scotland needs to cancel. Our money needs to be invested in our game in Scotland not another leagues teams. @ScottishFA
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Emily Wood X
(@emilywood10) reported
@SkyHelpTeam hi I was supposed to send my 2nd sky box back when I changed my package but I never received the packaging that was supposed to have been sent! Is there any way you can send the packaging over again please so I can return without being charged!
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Gavin Longthorn
(@gavlongthorn) reported
@SkyHelpTeam Any issues with Satellite signal in Leeds this morning as my Sky will not work
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Charlotte
(@_iamcharlotte_x) reported
@SkyHelpTeam I’m an existing customer.
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Kerry Poulton
(@kerrypoulton13) reported
from
Redditch, England
@SkyUK is there an issue with calling out from mobiles