Sky Outage Report in Surbiton, Greater London, England
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The latest reports from users having issues in Surbiton come from postal codes KT5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Northolt, London, Caterham, Wembley, Uxbridge, Southwark, Brentford, City of London, Wandsworth, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, and Hayes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 hours ago |
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Internet | 10 hours ago |
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Total Blackout | 12 hours ago |
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Internet | 12 hours ago |
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Internet | 13 hours ago |
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Phone | 13 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Roger Bearpark (@RogerBearpark) reported from Hillingdon, England@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Will Hide (@Willhide) reported from Camden Town, EnglandWhy does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.
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Lena (@loveitcountry2) reported from Hounslow, England@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
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Lena (@loveitcountry2) reported from Hounslow, England@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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T (@Miaopow) reported from Richmond, EnglandDon’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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James Morris (@JamesMorris77) reported from Hammersmith, England@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Paul Brown (@Browniethered) reported from Hounslow, England@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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BIG zakmp4 (@zakmp4) reported from Hammersmith, EnglandI can’t even fathom into words my hatred for your internet service @SkyUK
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Lauren Greene (@laurengreene2) reported from Merton, England@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Gareth Thompson (@gareth78t) reported from Hillingdon, England@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Sheree (@Sheree_Kirby) reported from London, England@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Paul (@Pauljar58453395) reported from Hounslow, EnglandVAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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Alice (@Aliceliveing_) reported from Hammersmith, EnglandGee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Terri (@Rex_Comms) reported from London, England@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Jack Rowley (@JackJrowley83) reported from Paddington, England@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Daisy McAndrew (@daisymcandrew) reported from Brentford, England@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Neil Edwards CQ (@nlpedwards) reported from Richmond, England@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Terri (@Rex_Comms) reported from London, EnglandOh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Edward Baran (@edward_baran) reported from Kensington, England@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Darren Dalby (@DarrenDalby) reported@SkyHelpTeam Hello, I'm having problems with the zero button on my SkyHD remote. It doesn't work. This is the third remote with this problem in the last few years, I'm loathed to buy a fourth, is there any solution you can think of?
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Kieran Woodward #63 (@f1woody) reported@SkyHelpTeam @Perry_Hayward Thank you. I'm due for a review call on Tuesday so if I've not received a viewing card by then I will raise the issue with her. 👍
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Gareth (@Quincy_Md) reported@SkyHelpTeam Hello, I've done a line test and it says there are no issues. There were workers laying new cables this morning (I don't know where they were from, we weren't told anything) and after they left we no longer have a dial tone on the phone or any internet access
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Alf Bibby (@alfbibby) reported@SkySports I Find it boringly slow
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Red Lab (@DJRedlabUK) reportedIs this #sammatterface on commentary duties for the @ITV coverage of today's #CommunityShield ? Absolute garbage. Just tried to do a "and its... next" like SkySports do, but was flat as a pancake. So many more commentators better... Peter Drury miles ahead of them all.
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New SP Adventurer (@new_sp_gamer) reported@SkyHelpTeam really need to fix the delay that Sky Glass has. especially on UHD 😡 watching F1 and im 30secs+ behind the standard version
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Neil (@priceboyneil) reported@SkyHelpTeam 26hrs, no internet in Swanley. No info from Sky and closed down as soon as I called in with no news. How long? I used a gig of data yesterday (now need to pay for more)and need to do work from home. Help Sky?
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Rachel (@rachieblenn) reported@SkyHelpTeam @SkyUK after a week with no broadband or phone your engineer turns up, takes one look at the lights on the router and tells me that it’s an open reach problem and needs to be fixed by them. Your tech team could have worked this out remotely a week ago.
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Ian Ashworth (@iashy) reported from Leyland, England@SkySports can you get this idiot woman off .I swear i have paid for 20 years and will cancel my subs.She just said Liverpool tearing Ciry apart after a pass and attempt.
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DJ🏴🇪🇺🇨🇦🏁 (@Godsarentreal64) reported@NOW this is 🐂💩 I pay for my Skysports subscription for 2 things, F1 and Indycar and can’t see the Indycar even though it’s live on sky. 🤬🤬🤬🤬🤬 🐂💩 service