Sky Outage Report in Surbiton, Greater London, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 15: Problems at Sky
Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hackney, London, Southwark, Croydon, Hounslow, Wandsworth, Islington, Greater London, City of London, City of Westminster, Hammersmith, Northolt, Paddington, Wembley and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney |
TV | |
| London |
TV | |
| Southwark |
Wi-fi | |
| Croydon |
Wi-fi | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@fefahq @SkySports What a stupid reply. Delete your page.
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Jo Asante
(@JoJo79be) reported
from
Croydon, England
I wonder 🤔 how many people were told that they would receive compensation following @SkyUK outage on 17th Feb , only to find their next month bill hasn’t been adjusted 😠 @SkyHelpTeam how many calls and tweets will it take ??
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John
(@icbm24) reported
from
Croydon, England
@SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Hillingdon, England
@Dransyo @SkySports Are you stupid?
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@SkyHelpTeam Not good enough! This isn’t the price we agreed when I renewed my contract with you. You should honour the price that was agreed. I don’t really care for the reason. You will lose a lot of customers. I’ve been a customer for 9 years and that means nothing to you!
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a
(@__astin__) reported
from
Hounslow, England
@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee
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Sam Whitby
(@TheSamWhitby) reported
from
Wandsworth, England
@SkyHelpTeam is there Internet issues in the London SW8 area
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Chris Phillips
(@quinsquarters) reported
from
Effingham, England
@SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet
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aleibeauty.com
(@LeiSachelle) reported
from
Camden Town, England
@SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out
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Sabina Khan
(@SabinaNKhan) reported
from
Croydon, England
@SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.
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Rebecca Wicking ✡️
(@rebeccawicking) reported
from
Islington, England
@sihiggins1985 @SkyUK @netflix I’ve already called themThey couldn’t take it off my bill then had the audacity to ask to rate them over the phone out of 10. Not fair on the advisor, not fair to the customer to be asked in person on the spot!Said they couldn’t remove that fee or the equivalent amount off bill x
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Steve May
(@SteveMay_UK) reported
from
Hillingdon, England
@EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...
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Mohammed farid butt
(@faridji99) reported
from
Leatherhead, England
Shame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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Gary Buckingham
(@GJBuckingham) reported
from
London, England
@SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham
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Naresh Vaneshwar
(@nrshq) reported
from
Croydon, England
Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.
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Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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GEM💖✨
(@GemWanderlust) reported
@PreetsCuisine Portsmouth area too. Cancelling our contract with them in April when it’s due for renewal. Never known a service like it. They are TERRIBLE and so unreliable! @SkyHelpTeam
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CFC Buddy ♥️🔝
(@CFCBuddy) reported
Carney Chukwuemeka: "We worked really hard out of possession and limited their chances and caused them some problems so I think we did have the better first half but we couldn’t find a goal." (@SkySports)
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Rebecca Horrocks
(@SantaCl46432686) reported
@SkyHelpTeam My sky broadband sometimes shows full signal and we have NO OTHER DEVICES ON and it’s so slow it won’t run the tv?!!!
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Steve Koch
(@officialkoch) reported
@SkyHelpTeam Will we at least get some improvement in stability afterwards? Usually having to reset the router every other day to reconnect after it drops, at least make the maintenance worthwhile.
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The RC Basher
(@Invader79) reported
@SkyHelpTeam your sky glass product is awful. I will be telling everyone I can to not get this tv as it’s simply not fit for purpose! Expected much more from @skytv
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Garry
(@GazmatazLondon) reported
@SkyUK Tried this and it doesn't work! Tried both upgrade now and see deal but when I'm taken to my account ... nothing.
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Stanley Washington
(@Stanley75791931) reported
@Chels_HQ @SkySports **** of Potter, both **** anyway was no loss. His tactics and lack of subs second half cost us. Sooner he ***** off the better.
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Michael Sims
(@MickeyJ2022) reported
@SkyHelpTeam Internet has been shite since you text you had fixed an issue with the line ....now this, its totally dead. Soon as contract is up you're gone.
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Habs1967
(@Habs19671) reported
@SkySports That club has spent millions and should be winning things. When they made the CL final he was injured and other finals he fails to show up. Maybe the issue with THFC is Harry.
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CFC_Yves
(@Yves_likesblues) reported
@BenCole321 @TheBlueDodger @SkySports Cucurella was good same as auba, yes ziyech was bad and havertz was invisible but he’s not going to say the all the boys on the pitch gave it there all apart from havertz and ziyech