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Sky Outage Report in Surbiton, Greater London, England

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The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/29/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Southwark, London, Hackney, Kensington, Hounslow, Worcester Park, Sutton, Hammersmith, Croydon, Hayes, Camden Town, Warlingham, Redhill, Brentford and Paddington.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Wi-fi
United KingdomSouthwark Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    @SkyHelpTeam No. I’ve left. I want to discuss abysmal service and the audacity to charge me a termination fee

  • SabinaNKhan Sabina Khan (@SabinaNKhan) reported from Croydon, England

    @SkyHelpTeam can you please urgently assist - our broadband has gone down and the landline is dead so I can’t call your customer services. I need to get back online urgently for work.

  • pipsiicola Philippa🐾🐶 (@pipsiicola) reported from Whyteleafe, England

    @SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?

  • zarascakes Zara (@zarascakes) reported from Croydon, England

    @SkyHelpTeam But my 4G drops and the wifi doesn't work so it won't connect' irrelevant of the device, it's taking long enough to upload these tweets!

  • GJBuckingham Gary Buckingham (@GJBuckingham) reported from London, England

    @SkyHelpTeam hi my broadband as been down since 1pm is there a problem in my area I live in Dagenham

  • LeiSachelle aleibeauty.com (@LeiSachelle) reported from Camden Town, England

    @SkyHelpTeam My exemption is that you provided awful service as a broadband provider for 3 of the 6 years and I will not be paying that termination fee, so who do I need to speak to directly to get this matter sorted out

  • icbm24 John (@icbm24) reported from Croydon, England

    @SkyHelpTeam Sky Broadband down in SE25 London area. Can you give me an update on it?

  • nrshq Naresh Vaneshwar (@nrshq) reported from Croydon, England

    Horrific customer care by @SkyUK regarding broadband contract renewal. They claim their virtual assistant can be super useful but it's dumb as f***. Then I called them, waited 30 minutes, then got transferred multiple times and waited more before they said they can't help me.

  • SteveMay_UK Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • TheSamWhitby Sam Whitby (@TheSamWhitby) reported from Wandsworth, England

    @SkyHelpTeam is there Internet issues in the London SW8 area

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • MikeBovill Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • FionaFwarlow Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • quinsquarters Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @Dransyo @SkySports Are you stupid?

  • __astin__ a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Don’t worry, I’ll spend hours on the phone tomorrow in a futile attempt to get the service I’m paying for....

  • NatalieNooNah Natalie 🦋 (@NatalieNooNah) reported from Camberwell, England

    He said ‘is it the normal way?’ To which my partner replied ‘how would you spell my surname the “normal” way?’ He tutted and put the phone down again 🙄🙄🙄🙄 we are FED up with our current supplier and just want to switch to @SkyUK instead of them, we can’t fill in forms online

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BackroomWindow Steve (@BackroomWindow) reported

    @skysports turning down the united fans again.. No agenda there eh.. #glazersout

  • leedarrellirwin UTG (@leedarrellirwin) reported

    @SkySports Who the absolute **** is he???

  • TrumptonRiot MttB (@TrumptonRiot) reported

    @SkyHelpTeam I went through it and it booked an engineer. The second one in a week. Last time there was a problem in the box up the road.

  • ascottty83 Aimée (@ascottty83) reported

    @SkyHelpTeam #INeedHelp my sky broadband has been down since Sunday (BT36 area), can you please help? Can’t get through to anyone on the phone

  • WesleyDamianWo3 Wesley Damian Woolfall (@WesleyDamianWo3) reported from Lymm, England

    @SkyHelpTeam Only make sure all work right 👍 it as did 4 times now so u are were of this with the network so I hope you working on with this

  • peterdavid1953 Peter1953 (@peterdavid1953) reported

    @Craig_Pankhurst @SkyUK Exactly. The problem with Sky is that they have to piggy back BT’s phone lines, if BT don’t have fibre optic then you’re buggered. It’s only in the last 6 months that Findon have had fibre optic. I had no choice to go back to Virgin.

  • ben4675 ben💙 (@ben4675) reported

    @SkySports ‘Influencer’? Wtf.

  • 84Nelly16 Nelly1984 (@84Nelly16) reported

    @SkyHelpTeam sky please tell me why you are charging me for sky sports when this was part of the upgrade of sky fibre? Also I phoned to cancel the skit cinema but you haven’t done this and have charged me .

  • gdesjardins_ml Guillaume Desjardins (@gdesjardins_ml) reported

    @SkyHelpTeam I've been trying to deal with a case of identity theft and a fraudulent Sky account in my name, and still no resolution after a month. Shameful. Where is your fraud team? Customer service literally just told me you don't have one! 🤯

  • mica_alexander1 M (@mica_alexander1) reported

    @SkyHelpTeam absolutely rubbish service from sky! Ordered broadband there was an issue! Spent an hour on the phone with an advisor, re ordered all phone only to receive a text 24 hours later today to say its been cancelled again!!