Sky

Sky Outage Report in Surbiton, Greater London, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Surbiton come from postal codes KT5.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 12/22/2025 17:45

December 22: Problems at Sky

Sky is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Hackney, Hounslow, Wembley, London, Brentford, Southwark, Paddington, Hammersmith, Croydon, Tower Hamlets, City of London, Southall, City of Westminster, Richmond and Kensington.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Internet
United KingdomHounslow Internet
United KingdomWembley Wi-fi
United KingdomLondon TV
United KingdomBrentford Internet
United KingdomHounslow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL Fat Nige did a really really shit deal last time around and Barwick - utterly uselesa

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK we left virgin to join sky and we have had nothing but hassle, we have used all our mobile data waiting for you to connect us, this is terrible service!

  • badzillacouk badzilla (@badzillacouk) reported from Hammersmith, England

    Sky broadband has been down for Hammersmith and Fulham since 10:20 yet no update since 12:00 and no eta on repair fix. Utterly pathetic @SkyHelpTeam - Will be moving suppliers on Monday. Had enough.

  • benburrows Ben Burrows (@benburrows) reported from Richmond, England

    @SkySports pretty awful move to stop the broadcast of the @BLACKCAPS vs @windiescricket before the match finished! Was not able to watch the end of the gamw. Shame!!!🤯

  • tamsincallan ♛ Tamsin Rose ♛ (@tamsincallan) reported from Camden Town, England

    @SkyUK my viewing card is messed up I need a new one and your automated phone service is crap

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyHelpTeam You’ve twice sent the wrong engineer (MDU engineer is required) to put in Sky TV & then instead of doing everything you can to get someone there straight away (after being let down for the 2nd time) u give an appointment for 2 weeks time. Terrible CS Sky!! #skyfail

  • AdamSavage Adam Savage 🦁 (@AdamSavage) reported from City of London, England

    Regardless of whether you watch the show or not, I'm wearing a wig that looks like a demented peacock in this one so you'd be a bloody idiot to miss it... 😁 #FirstHour @GinxTV @SkyUK ch433, 9PM BST 👊

  • NichoolasG nick (@NichoolasG) reported from Guildford, England

    Having problems getting set up with @SkyUK online... 😩

  • BarcaWomble Niall McGarry (@BarcaWomble) reported from Kingston upon Thames, England

    @SkyUK Shocking service by Sky. My dad’s had to waste 2 days off work waiting in. First they sent the wrong engineer, (DTH I/o MDU), profuse apologies. The next week they again sent the wrong engineer!!!!. We’re sorry but we can’t come for 2 weeks. Worst customer service ever!!!

  • Empower2Perform Shameema Yousuf MBACP MBPsS CMPC HCPC (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam This does not seem to be the case in SW17. We’ve lost network about 20mins ago. Please advise

  • mhall71 mark hall (@mhall71) reported from Camberwell, England

    @SkyHelpTeam hi is there a problem with broadband in south east London no broadband all morning

  • Macca211279 Steve McHugh (@Macca211279) reported from Lambeth, England

    @SkyHelpTeam guys seriously the internet connection is god awful. Constant problems and at the moment rather than bad signal ( which happens frequently ) there’s now NO signal. Hard to stay patient with a service this bad 😫

  • jamesyred jamesyred (@jamesyred) reported from Redhill, England

    @btsport monthly costs gone up by 50% so had to cancel monthly plan. @SkySports all the way now

  • lewis19debbie Debra Lewis (@lewis19debbie) reported from Islington, England

    @SkyUK Hi,had an engineer out a few weeks ago,the sky box was not working again a couple of days later,I now have no internet,I pay almost a £100 a month,shocking service after 15 years I will be looking elsewhere for broadband.

  • tatey1965 Chris Tate (@tatey1965) reported from Wandsworth, England

    @hectormcn @railroaddrunk @BenGilesRL @therealsteavis @SkySports @SkySportsRL And the worst thing ever is loss of funding cos participation levels have dropped - ie less potential viewers

  • lisajoyce33 Lisa Joyce (@lisajoyce33) reported from Camberwell, England

    @SkyUK can someone help as we are trying for the last 2 months to connect to sky broadband and now the by engineer can’t reach with his ladder!!

  • FarooqUmer Umer Farooq (@FarooqUmer) reported from Kingston upon Thames, England

    @aaliaaaliya If you can't see cricket in your hotel it means you are not staying in a four or five-star hotel who have @SkySports Secondly @ECB_cricket &local Cricket counties provide support at the grass root level to promote cricket.Locals do take an interest in their team but are not crazy

  • StephenJAdams Stephen Adams (@StephenJAdams) reported from Redhill, England

    @AFCWimbledon @SkyBetLeagueOne @SkySports I have to say i really don't give a shit what we call them. They will be Redbull MK soon enough anyway.

  • chriswoods84 Woodsy (@chriswoods84) reported from Ealing, England

    @ChalfontStRob @mikebarthere @Shieldsy82 @virginmedia @SkyHelpTeam Yes I am. Still not working and virgin aren't being helpful at all

  • ChaoticSavageXX Nick (@ChaoticSavageXX) reported from Hounslow, England

    @SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Sean00596382 Dave Fandango (@Sean00596382) reported

    @SkyUK most shocking broadband, have had nothing since yesterday. Persistent problems and when you call to complain you act like a ex who doesn’t want you to leave and bribed you. Looking for a better provider today. We are over!

  • mummabear99 Kirsty Kovacs 💃 (@mummabear99) reported

    @OpenreachHelp @SkyHelpTeam @SkyUK any chance of an update/SLA with the broadband situation in NN3? been off for 24 hours now. And please dont tell me to follow the steps online using the diagnostic tool. It isn't an individual issue, so many people are experiencing the same.

  • BOOMiO_Stats BOOMiO (@BOOMiO_Stats) reported

    @talkSPORT The Saturday 3pm kickoffs would cause a problem…. Need to fix that before anything like a Netflix for EPL is thought about. Plus @SkySports & @btsport wouldn’t be too happy to give up there rights to broadcast exclusively.

  • Coneykye Kye Coneyworth (@Coneykye) reported

    @SkyHelpTeam what is going on with your incapability to provide a good internet service that people pay for. Services have been down for almost 7 hours and yet nothing is being done about it. What a joke

  • griggie82 T.B.E at Fifa (@griggie82) reported

    @SkyHelpTeam I have no broadband connection at all! Is there any issues in Northamptonshire?

  • JDelta45 Jonny (@JDelta45) reported

    @SkyUK @SkyHelpTeam why am I paying all this money for your services? Your broadband is down in my house and you’re trying to charge me £15 to get an engineer out over this weekend? Absolute disgrace. Sort your customer services out #skybroadband

  • KayleighGJoyce Kayleigh Joyce (@KayleighGJoyce) reported

    @SkyHelpTeam @OpenreachHelp have located the problem where the cable has been cut underground which the only company that has been installing new cables in Northampton is @CityFibre So im pointing fingers at you that now more than 400 homes have been cut off…

  • eto_nam_ BAKS (@eto_nam_) reported

    @SkySportsF1 @SkySports Keeps on whining every race weekend. If it’s that bad, isn’t it the responsibility of Mercedes to find solutions to it?

  • MirShahnawaz84 Mir (@MirShahnawaz84) reported

    @DefinitelyAdamO @AbsoluteChelsea @SkySports What is 3 weeks have to do with getting wrong players? And who the h are you to tell me to support another club? U don't agree with my comment fair enough but don't tell me what to do.

  • Michell42043060 Emma Pearce (@Michell42043060) reported

    @mummabear99 @SkyHelpTeam Still no broadband in NN3, Have followed the line test steps and have spoken to the BB team who couldn't suggest anything other than what I've already done,its obviously not an individual issue seeing as half of yesterday's tweets on here were from people in Northampton.