Sky outages and service status in Surbiton, England
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Full Outage Map
- Sky generated 5 outage signals in the last 24 hours around Surbiton, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
- The most recent signal from this area was received Jun 12, 10:36 PM GMT+1.
- Internet (68%)
- Wi-fi (17%)
- E-mail (4%)
- TV (4%)
- Phone (4%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Hounslow, Hammersmith, Ealing, Brentford, Wandsworth, Southall, Hampton, Coulsdon, Epsom, Byfleet, Sutton, Tadworth, Leatherhead, and Feltham.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 16 hours ago |
|
Hounslow
|
Wi-fi | 16 hours ago |
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Croydon
|
Internet | 17 hours ago |
|
Hammersmith
|
Total Blackout | 18 hours ago |
|
Croydon
|
Internet | 21 hours ago |
|
Hammersmith
|
Internet | 1 day ago |
Nearby cities with recent reports
9 recent signals
5 recent signals
3 recent signals
2 recent signals
1 recent signals
Community Discussion
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Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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richard foster (@rcfoster) reported from Brentford, England@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Heath (@treepassionista) reported from West Molesey, EnglandRubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Tuba Culosis (@TubaCulosis) reported from Merton, England@peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.
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Steve Peskett (@speskett) reported from Worcester Park, EnglandDear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp Thanks for coming back to me. Yes, it’s a ‘mare. I spoke to provider this morn and they didn’t mention escalation. @SkyUK can you help please?
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Rachel (@OpenMindMH) reported from Wandsworth, England@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England@SkySports fix the Stoke Luton stream
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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mya (@1980smya) reported from Richmond, Englandhow are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Chris Labrey (@ChrisLabrey) reported from Richmond, England@SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though
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Mary Denyer (@denyermc) reported from Headley, England@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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Nick Hennegan (@NickHennegan) reported from Hammersmith, England@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Hewbo 🐝 (@timhewitt1) reported@thegingerwig Because they’re cheap and their **** opinions get clicks. It’s why @SkySports has invested in the rapid decline of sports journalism… hell sometimes they put @MiguelDelaney on the tv. They’ve hit rock bottom.
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MikeyyBarbatoo. (@MikeyBarbatoo94) reported@SkyHelpTeam @bt_uk after having an engineer booked in & then speaking to your colleague on the phone they then pushed my appointment back to later date!!! Even though I told them to leave the date booked, please let me know how I can cancel broadband and I’ll use someone else.
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SimzMbom (@Pride_Rock_Boss) reportedThis is by far the worst race I have ever watched. Maybe its time for Monaco to be removed from the race calendar. #F1 #MonacoGP #SkySports
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Young King Favour 2 (@YoungKingFavou) reported@SimplyUtd @SkySports Crap .
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Colin Wynter KC (@QcWynter) reported@dollyscottage @SkyUK @SkyHelpTeam Yes. The charge presumably ran down the rod and into the ground. Problem was that just the other side of the wall, 9 inches away, sat a delicate piece of electronic equipment. My router.
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Giles Thatcher (@G1ZA) reported@OrlandoCitySC are used to these conditions and the reporting is terrible! Game will be on, just delayed. @SkySports reporting is oblivious!!!
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Offside Opinions (@AmeinEzmail) reported@UnitedStandMUFC @SkySports Did this data team even watch the Premier League? Robinson was dropped from the team, had a poor season in 2025/26, and he’s already 29 years old Putting him in the same conversation as Hall is laughable.
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C 😈 (@TYAmorim) reported@jwriddle_ @SkySports Ffs why accept? **** Sky bro
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James Williams (@JamesDW94_) reported@SkyUK avoid at all costs. Please dm me so I can cancel every single subscription I’ve got. Multi million pound scumbags
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Bukayo Rice🤍❤️ (@gooner_since05) reported@talkSPORT @SkyUK Why did you take down the world cup video???