Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Islington, Greater London, London, City of London, Croydon, Southwark, Hackney, City of Westminster, Hammersmith, Northolt, Hounslow, Paddington, Wembley, Hampstead and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Zara
(@zarascakes) reported
from
Croydon, England
@SkyHelpTeam @RajBaddhan Same issue in Croydon it's only on the itv HD channel that's off!
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
Trying to contact @SkyUK but issue isn’t a complaint or covered by your options!!
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Rob Sharland
(@sharl4nd) reported
from
Lambeth, England
@SkyHelpTeam hi there - my internet has dropped totally since last night in Lambeth, London. Is this a known outage?
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Mikei. Hall
(@The_Dark_knght) reported
from
Kensington, England
@Tommy42314 @SkySports In charge of what ? One signing when the team is lacking a Centre half , left back , Right sided attacker there is a lack of depth when players are injured there are no replacements just bad planing And strategy
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Neville is actually apologising because #Arsenal have scored !! “I’m sorry for those at home “ 😡1-0 to The Arsenal 🎼🎼now the #SkySports commentators are willing Liverpool to score ! And look, they have 1-1 DAMN !#COYG good save Leno but Mane tap-in in the rebound
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyHelpTeam Yes...when I test the connection it tells me that there is an issue in the local area? But no word what it is or when it will be fixed?
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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Chris Perrin
(@CIPerrin) reported
from
Camberwell, England
@SkyUK Internet down in SE22 for 4 hours. Your site says there is an issue locally? Any update?? @ThreeUK 4g and 5g constantly dropping out in the area too??
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Stephen Hines
(@hines_stephen) reported
from
Lambeth, England
Yet again it seems @OpenreachHelp and @SkyHelpTeam are blaming each other for my broadband problems... This has been going on since May, and i think I am entitled to some answers...
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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notsean
(@Resident_emmett) reported
@Castweets1212 @SkyHelpTeam I'm able to call some other sky mobile numbers, seems to be an issue connecting to other providers
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Nathan Stannard
(@NathanStannard) reported
@SkyUK @SkyHelpTeam cut off again! Happens every single time I try to get any help or support from you.
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Official Puge
(@OfficialPuge) reported
@SkyHelpTeam looks like your internet is also SLOW im getting 0.99 - 4 Mbps this is a terrible service . I cant wait for my contract to end
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Will Vieri
(@VieriTweets) reported
@SkyHelpTeam when I make a call outbound, it tells me “the number doesn’t exist.” Looks like thousands of others are having the same issue. What is going on and when will it be fixed?
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Susan Graham 💙
(@suzywooziwoo) reported
@SkyHelpTeam I had to call my children urgently today, and was unable to as they are with a different provider. Very poor show.
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Ben Jamin
(@jrjaminben) reported
@SkyHelpTeam Having issues with mobile. When i try and call certain numbers it just says the number does not exist?
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A
(@A_H2491) reported
@SkyHelpTeam my landline won't ring mobile numbers, it says the number isn't recognised but will ring other landlines no problem. How do I resolve this issue?
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Mark Howlett
(@MarkHow56351089) reported
@SkyHelpTeam To many issues. I spoke to an advisor a couple of weeks ago who assured my the issue was being escalated, obviously nobody has bothered getting back to me, and the issues are persisting. This untimely outage is unpredictable but added to all my issues is the final straw.!!!!!
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Vicky Pac-Pomarnacki
(@vickylouiseuk) reported
@SkyHelpTeam I haven't spoken recently, as every time I call the waiting times are horrendous. Last time they weren't very helpful, eventually sent new sim at my insistence, but with today's issues where I can't even make a call, it's getting ridiculous.
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Nathan Stannard
(@NathanStannard) reported
@SkyUK @SkyHelpTeam still nothing. This is honestly shocking! I cannot continue with a service that doesn’t work or give you any help or support when you require it. I will be cancelling my direct debit with you as I cannot find anywhere to cancel the contract.