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Sky Outage Report in Surbiton, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 01/27/2026 06:55

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: London, City of Westminster, Hackney, Southwark, Croydon, Greater London, Tadworth, Tower Hamlets, Paddington, Hammersmith, Kensington, Camden Town, Sutton, City of London and Hounslow.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomCity of Westminster Internet
United KingdomHackney Internet
United KingdomHackney TV
United KingdomLondon Internet
United KingdomHackney Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • JGuestRecruiter John Guest (@JGuestRecruiter) reported from City of London, England

    @SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • ashleyeglin23 Ashley Eglin (@ashleyeglin23) reported from Croydon, England

    Waited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet

  • shiparttn shipar ahmed (@shiparttn) reported from Wandsworth, England

    @SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • mich1749 michelle stone (@mich1749) reported from Merton, England

    @SkyUK Haha unbelievable I just came back to sky..after cancelling my contract I got promise after promise of it will be better.. but still you never fail to disappoint

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    holy **** I can’t wait till I switch from @SkyUK to an actual decent provider absolutely dog shit

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • ThatMichaelW Michael Wilkinson (@ThatMichaelW) reported from Lambeth, England

    @rtownl @SkyHelpTeam My Vodafone Broadband is just as bad. Drops out randomly. Quicker to use the 4G on my phone.

  • laurengreene2 Lauren Greene (@laurengreene2) reported from Merton, England

    @SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...

  • JackJrowley83 Jack Rowley (@JackJrowley83) reported from Paddington, England

    @talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴

  • sweeney31 wiggo sweeney (@sweeney31) reported from City of London, England

    @SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • zakmp4 BIG zakmp4 (@zakmp4) reported from Hammersmith, England

    I can’t even fathom into words my hatred for your internet service @SkyUK

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Woodthewolf83 andywwfc83🐺💛🖤 (@Woodthewolf83) reported

    @andyjones62 @SkyUK I told them that and it’s actually true but Virgin Media is woefully bad 😐

  • Bevlar90 N’Bevlar (@Bevlar90) reported

    @SkyHelpTeam hi there. My broadband isn’t. Tried logging in using my password but it won’t accept it. I live in Chatham Kent. Are there any issue tonight?

  • mcyg323 mouncey (@mcyg323) reported

    @Stokesy_One @InstigatorDJ @SkySports sounds like the vaccine may have done it's job at least it certainly didn't fail since you didn't get severely sick

  • whyimeadie Richard Eadie (@whyimeadie) reported

    @SkySports Never had Wenger down for someone's tea boy

  • Dylan_Gardner Dylan Gardner (@Dylan_Gardner) reported

    @SkyHelpTeam Are you able to advise on the position of a complaint raised on the 2 September -(KMM54982703V68745L0KM) ? There is no way to follow this up via the receipt email received?

  • rfsatar Ros Satar 🇬🇧 🇪🇺 🇲🇺 (@rfsatar) reported

    @SkyHelpTeam - Had my Sky Q box replaced for activation server issues - same thing happened again today. Is this now a thing?

  • InstigatorDJ South AfriKOPITE (@InstigatorDJ) reported

    @mcyg323 @Stokesy_One @SkySports Yep, but this is not the point. Limiting people based on vax status is stupid at best given vaxxed people transmit it.

  • MARCHANTK MARCHANT KEITH (@MARCHANTK) reported

    @RyanStress @SkySports I don't know if he is or isn't siphoning cash abroad, I think we need to look at the bigger enemy rather than someone who I believe is trying to help .

  • DutchMooCow DutchMooCow 💙 (@DutchMooCow) reported

    @SkyHelpTeam Hi there! Our Sky Q box keeps locking every 2 minutes, taking the other mini box out as well. Please can you help. Seems to have started since the software upgrade. Please help! Desperate to watch @SkySportsF1 this weekend!!

  • beechyboy90 Andrew Beech (@beechyboy90) reported

    @SkySports What went wrong? They spent more money than they had. They didnt pay many that the owed and were stupid with their spending. Be many more clubs in where the money bubble bursts