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Sky outages and service status in Surbiton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Surbiton, including 4 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Jun 4, 1:15 AM GMT+1.
  • 66% Internet (66%)
  • 18% Wi-fi (18%)
  • 6% E-mail (6%)
  • 5% TV (5%)
  • 3% Phone (3%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 4: Problems at Sky

Sky is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Brentford, Croydon, Hammersmith, Southall, Hampton, Coulsdon, Hounslow, Wandsworth, Epsom, Byfleet, Sutton, Tadworth, Leatherhead, Feltham, and Banstead.

CityProblem TypeReport Time
Brentford Internet 22 minutes ago
Croydon Internet 9 hours ago
Brentford Internet 22 hours ago
Croydon Internet 24 hours ago
Hammersmith Internet 1 day ago
Southall TV 1 day ago

Nearby cities with recent reports

Croydon

6 recent signals

9 hours ago
Brentford

5 recent signals

22 minutes ago
Hammersmith

4 recent signals

1 day ago
Southall

2 recent signals

1 day ago
Hampton

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • ryannew93
    Ryan New (@ryannew93) reported from Croydon, England

    I pay for @SkySports and the stream breaks. Illegal streaming would never do this to me

  • InsaneGoon3r
    Insane Gooner (@InsaneGoon3r) reported from Croydon, England

    @richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!

  • cnormanv
    CarlosE (@cnormanv) reported from Banstead, England

    Is @SkyUK fixing the internet and phone problem sometime soon? I live in Banstead and haven’t had service all day. Unable to speak with anyone in Sky

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • k8tyDavies
    Kate Davies (@k8tyDavies) reported from Worcester Park, England

    @SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice

  • Empower2Perform
    Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • TubaCulosis
    Tuba Culosis (@TubaCulosis) reported from Merton, England

    @peterhill93 @PeterWellDone @SkyUK I use the Sky Superfast which averages 65mb/s to a south London address. Only £28/month and no line rental. I’d check reviews local to you as service varies locally between providers.

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • neilclarke3
    Neil ❌🇬🇧 (@neilclarke3) reported from Lambeth, England

    @kaye09 @SkyHelpTeam It has not corrected since the clocks changed on the weekend. I have an older Sky box… I guess they want us to upgrade 🙄🙄 shame to confuse people especially any elderly . They need to address the issue

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    @SkyUK I’ve had no broadband for 10 hours and can’t get any information about when the issue will be fixed?

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • RicciCastro
    Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • hpsescapades
    Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hugeb0ss
    Ian🎗️ (@hugeb0ss) reported

    @SkySports disgusting never before has Sky Sports spent so much time on Champions League Final not for Liverpool Utd Chelsea or City just because it is Arsenal and the staff at Sky are goooners

  • Tom006007
    Tom Robin Banks (@Tom006007) reported

    @SkySports Losing a UCL final on penalties couldn't have happened to a more horrible guy than Gabriel.. he is a cheating rat and his teams brand of football is so utterly boring.

  • Erjan_2010
    Erjan Giritlioglu (@Erjan_2010) reported

    @SkyUK so I’ve joined sky mobile my wife got mixed up with eSIM ? So I deleted mine and now no signal Can sky please help me reactivate sim as I can’t wait 2 days for a sim as need phone for work and no WiFi that’s strong enough

  • Rtxyxsal
    Bojan (@Rtxyxsal) reported

    @NnaFrancis80594 @TouchlineX @SkySports Real Madrid are suffering from the same problem with their retractable pitch asw tbf

  • SJones13663
    Stevie J (@SJones13663) reported

    @gkmcfc @SkySports You will find it's the disrespectful crowds that are the issue the personal abuse at him and his family and childish immature behaviour from drunken idiots, grandparents parents etc Your family clearly didn't raise or advise you well or the crowds and personal abusers so stfu

  • theofficialsjw
    丂ア乇刀ᄃ乇 (@theofficialsjw) reported

    @SkySportsNews @SkySports WTF. I always though the ****** struggled with English let alone Spanish

  • fozman74
    David Foster (@fozman74) reported

    @SkySports Climate change is a load of bollocks , shut ******** up

  • nx_Lucia
    NX Lucia 🌹 (@nx_Lucia) reported

    @totalBarca @SkySports Not to bad!

  • 2Seanbrewster
    s_a (@2Seanbrewster) reported

    @SkySportsNews @SkySports wtf is this real??

  • ObscureThing77
    Karl (@ObscureThing77) reported

    @SkySports why do they never have a shirt sponsor at the start of the season?