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Sky

Sky service status in Surbiton, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Hackney, West Drayton, City of Westminster, Croydon, Southwark, Wandsworth, City of London, Islington, Purley, Wembley, Northolt, Caterham, and Uxbridge.

CityProblem TypeReport Time
London Wi-fi 4 hours ago
London Wi-fi 5 hours ago
London Internet 6 hours ago
Hammersmith Wi-fi 10 hours ago
London Internet 11 hours ago
London Total Blackout 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • hana_ros01
    Hana A 💙 (@hana_ros01) reported from Croydon, England

    @SkyHelpTeam Hello. My home broadband feels like it’s been super slow for a week. I’m working at home and struggling to get onto video calls which never used to be a problem. How do I find out the issue? The line test says everything is fine, but it’s not

  • SumanBhuchar
    Suman Bhuchar (@SumanBhuchar) reported from Wandsworth, England

    @SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work

  • kleman14
    Aaron Kleman (@kleman14) reported from City of London, England

    Let’s ramp up England’s problem striker to city speculation now @SkySports

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    HONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.

  • The_Woodsy
    Woodsy #EndLockdownNow #NoVaccinePassports (@The_Woodsy) reported from Wandsworth, England

    Question to @SkySports : How is it, that when Spurs win, the other team never turned up, it’s never that Spurs didn’t allow the opposition to play and deserved the win, never!

  • Noods1
    Noodles (@Noods1) reported from Kensington, England

    @SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • justvickyxox
    justvickyxox (@justvickyxox) reported from Merton, England

    @SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • mariabilici
    cherrypick (@mariabilici) reported from Wandsworth, England

    @SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • fulhamnonny
    Rhi (@fulhamnonny) reported from Camberwell, England

    @SkyHelpTeam A second day of no internet.. This means 1. I cannot do my job as I’m WFH. 2. I cannot study/ revise for my uni exams next week. I’m wondering WHEN service will be resumed. I can see the connection box from my window and 2 different engineers (3x) visited yesterday.

  • SabinaNKhan
    Sabina Khan (@SabinaNKhan) reported from Croydon, England

    Your automated call isn’t helping at all and redirects me to all sorts of options now. Can you please stop avoiding me and help me sort out my internet before I lose my job. @SkyHelpTeam

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • FrooMoo
    Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • MartinJSorensen
    Martin (@MartinJSorensen) reported from Camden Town, England

    @SkyHelpTeam @SkyUK waving for help from Hampstead London! hello? Our broadband is down down down and sometimes it kicks in for a few brief moments since yesterday. Is there a situation? Got deadlines and it’s getting close to catastrophe here HELP! #skybroadband

  • nipmeister
    Paul Emery (@nipmeister) reported from Wandsworth, England

    @adfleming @SkyHelpTeam Same issue - unable to work!!!

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • PerTheSwede
    Per Brandt (@PerTheSwede) reported

    @SkySports I find it almost impossible to navigate. You send me an alert that I may be interested in and when I click on the link it takes me somewhere else so I have now given up on it to be honest, it's so poor and clunky!

  • RyanC1602
    RyanC (@RyanC1602) reported

    @SkyHelpTeam Thanks for your reply Chloe. How is it I can add to my package online but to take away I must sit for an hour with the phone to my ear? Wierd that. I am going to cancel just to get a phone call, paying 150 a month unnecessarily and can't get it sorted

  • RomanRy12
    RomanRy (@RomanRy12) reported

    @BeckiRobin @SkyUK Terrible. When you watch sport on it, because it's through the app it's unwatchable. You can't even see who has the ball!

  • marybland2
    Mary Smith (@marybland2) reported

    @SkyHelpTeam I don't know. I've never been given info on setting one up. It shouldn't be hard to get an update on such a big service outage, especially given how essential broadband and even phone are. Terrible

  • DisneyDude3
    DisneyDude (@DisneyDude3) reported

    @Nikkiness1 @SkyHelpTeam Complain to watchdog on BBC, this is the kind of ridiculous farce that they love and it will publicise the poor service you have been given and Sky will hate that …

  • CFC_Wrld
    ʀʏᴀɴ (@CFC_Wrld) reported

    @idiotichelsea @SkySports Nothing bad about Pukaku slander

  • greeny_009
    Andy Severn (@greeny_009) reported

    @JakeStan @SkySports Hahaha don’t Jake. Funny how this long term , life altering injury doesn’t surface in grand slam finals. Only when he loses is his foot bad. Rat faced bastard

  • McGowanWalt
    Walt McGowan (@McGowanWalt) reported

    @leewils10 @SkySports More bothered about American sports.garbage

  • dezzee_rascal
    Dezzee Rascal (@dezzee_rascal) reported from Stocksbridge, England

    @SkyHelpTeam our internet has been slow and now intermittently on/off. Any issues in S36?

  • BeckiRobin
    becki🔴⚪️🔴⚪️ (@BeckiRobin) reported

    @RomanRy12 @SkyUK The signal for me is worse than having a dish🙄