1. Home
  2. Companies
  3. Sky
  4. Surbiton, England
Sky

Sky Outage Report in Surbiton, Greater London, England

Why is my Sky service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Surbiton come from postal codes KT5 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Croydon, London, Southwark, Wandsworth, Hammersmith, Hackney, City of Westminster, City of London, Islington, Purley, Wembley, Northolt, Caterham, Uxbridge, and Brentford.

CityProblem TypeReport Time
Croydon Internet 30 minutes ago
London Wi-fi 2 hours ago
Southwark Total Blackout 3 hours ago
London Wi-fi 4 hours ago
Wandsworth Wi-fi 5 hours ago
London Wi-fi 8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • d4vidc88
    David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out

  • mrjonnyrimmer
    Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • colinmcfarlane
    Colin McFarlane (@colinmcfarlane) reported from Hackney, England

    @btsport Can you please follow the lead of @SkySports & simplify the process to ‘pause’ the sport until @ChampionsLeague & @premierleague are up & running again. If the economy can be paused it should be simple enough to pause this service for customers. Pls update on @Twitter 👍🏽

  • scottherne01
    scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • chrisahamer
    Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • mattlawley703
    Matt Lawley (@mattlawley703) reported from Croydon, England

    @SkySports No problems with that whatsoever. You can’t start a new season when there’s just 8/9 games left. Play 2-3 games a week.

  • verona_vm
    Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • chrisgolds
    Christopher Golds (@chrisgolds) reported from Lambeth, England

    @tonyprod77 @jimwaterson @marcio_delgado @SkyUK @ThreeUK @EE and never looked back. @ThreeUK was so poor I could sometimes barely send a tweet due to lack of signal. 🙄

  • d4vidc88
    David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

  • FeistyFifties23
    Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • lele_loveslife
    Lele.. (@lele_loveslife) reported from Hackney, England

    @SkyHelpTeam having extreme connection issues. Currently working from home and unable to access any system

  • RebeccahCJ
    Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • PhilipCollins24
    Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • AngelSexBomb
    Helen Warr (@AngelSexBomb) reported from City of London, England

    @SkySports : It is disgraceful that I cannot close down my sky sports channels!!!! Absolutely disgraceful!!!

  • EricFC_ttv
    eric is qaranstreaming 🇨🇦🇵🇹🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@EricFC_ttv) reported from Camberwell, England

    @SkySports how about you get the rights for the Belarusian league. We all miss football this would help!!

  • markselondon
    Mark 🌈🏳️‍🌈 (@markselondon) reported from Lambeth, England

    @SkyHelpTeam hi, my sky subscription ends today and I haven’t received any packages to send back my QBox and mini QBox. I don’t want to be charged for keeping them can someone help please.

  • ARBack1
    Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • AndrewCarrier
    Andrew Carrier 🍸 (@AndrewCarrier) reported from Hammersmith, England

    Screw you @SkyUK and your insufferably shit internet connection. Screw. You.

  • neilbays
    Neil (@neilbays) reported from London, England

    @SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • NoFilters56
    No Filters 🎙️🔔🏡 (@NoFilters56) reported

    @SkyHelpTeam That's rich. Can't get through, can I? There is a widespread problem in this area, and you are telling me I'm the only one affected? Not slow to put your prices up, but couldn't give a toss when things go pear shaped. Can you provide anything other than scripted responses?

  • Burton_jake25
    jake_burton (@Burton_jake25) reported from Heage, England

    @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

  • RicciCastro
    Babajou (@RicciCastro) reported

    @SkyHelpTeam I have and it's been saying no known issues in my area since 9am

  • DanDareEdwards
    Dan Dare-Edwards (@DanDareEdwards) reported

    @SkyHelpTeam Freezes daily on home page, nothing works at all. Also ITV hub is terrible for faults

  • Dreams_and_Tea
    Like a Sir (@Dreams_and_Tea) reported

    @SkyHelpTeam Hey Nathan, I guess my problem is I was offered a discount but then an admin fee was out on which essentially halves my discount. Can't say I'm happy about the seemingly rediculous charge

  • 88michy88
    Michelle Lynch #IAmFionaDonohoe (@88michy88) reported

    @SkyUK I’m not happy. I’ve been a customer for over 21 years however if I was a New customer I would be getter a better deal.. Think it’s time to shop elsewhere to get New customer deals

  • x_shoni_Jeri_x
    Kay (@x_shoni_Jeri_x) reported

    Absolutely disgusting help from the @SkyHelpTeam today been on hold for 45 mins

  • Starbuckeroo2
    L.J Marshall (@Starbuckeroo2) reported

    @Akramfarm_Abdul @SkySportsPL @SkySports When you say nobody call for his sack, do you mean apart from the millions that already have? You know they can't sack him until the legal proceedings are known... that's a whole different thing. Zouma already admitted and played down his crime.

  • garythomas0409
    Gary Thomas (@garythomas0409) reported

    @SkyHelpTeam hi I've been sent an email to sign my ca for my phone but when I click on the link it says problem or something. I need to sign by 14th

  • johndcotter
    Mr Cotter (@johndcotter) reported

    @SkyHelpTeam Hi, I’ve ran diagnostics and it seems my broadband issue is here at home. Was told there was an issue where I live, Lowton, Wigan 01942 WA3, but on service update, outages are London. Guy on the phone says North, South, but that’s London and unclear. Can you help?