Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 7 outage signals in the last 24 hours around Surbiton, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:49 PM GMT+1.
- Internet (57%)
- Wi-fi (24%)
- Phone (7%)
- Total Blackout (6%)
- TV (5%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Wandsworth, Kingston upon Thames, Sutton, Banstead, Hounslow, Brentford, Hammersmith, Southall, Mitcham, Coulsdon, Hampton, Addlestone, Epsom, and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Internet | 20 hours ago |
|
Wandsworth
|
Phone | 20 hours ago |
|
Croydon
|
Phone | 21 hours ago |
|
Kingston upon Thames
|
Phone | 21 hours ago |
|
Sutton
|
Phone | 21 hours ago |
|
Kingston upon Thames
|
Phone | 22 hours ago |
Nearby cities with recent reports
11 recent signals
6 recent signals
3 recent signals
2 recent signals
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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rafael uzcategui (@rafauzcate) reported from Worcester Park, England@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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cherrypick (@mariabilici) reported from Wandsworth, England@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandHi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandSurely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Hayden📸 (@hpsescapades) reported from Wandsworth, EnglandAnyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?
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GingerLolz (@LorraineThorn) reported from Merton, EnglandInternet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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Phil Swallow (@Phil_Swallow) reported from Croydon, England@SkyHelpTeam @boydhilton It offers UHD then says “No programmes are currently being broadcast on this channel”. The problem is 100% with Sky!
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Ryan New (@ryannew93) reported from Croydon, EnglandI pay for @SkySports and the stream breaks. Illegal streaming would never do this to me
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Jessica (@jessica281815) reported from Wandsworth, England@SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?
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Paula hammond (@Paulaha21043676) reported from Lambeth, England@SkyHelpTeam Yes all it has on the screen is" no satellite signal".but that is because they is scaffolding up.we had this for 3 weeks now
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Sabina Khan (@SabinaNKhan) reported from Croydon, EnglandHONESTLY @SkyHelpTeam I’ve called now 15 times and yet I cannot get anyone to help me with my broadband activation. I’m now out of internet for 3 working days and have had to pay £45 bundle to work from home because I wasn’t expecting this delay.
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Imogen Powell-Shaw (@imogenpowell) reported from Wandsworth, England@OpenreachHelp I believe @SkyUK are waiting for an update from you as we have no connection date, hence my direct tweet to find out what’s going on. Can you help?
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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topcat500 (@theresacoote) reported from Brentford, England@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Phil Craig (@philmcraig) reported from Richmond, England@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Henye 💙 (@HenyeFranks) reported from Ealing, England@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheFootballDad7 (@TheFootballDad4) reported@cxdi55 @skytv @SkyHelpTeam Same with all companies, no support or discount for loyal customers.
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Richard Harrison (@RHarrisonMedia) reported@JackCooper91 @SkyHelpTeam It's reassuring that someone has the same issue! I only realised at 7 tonight when I was expecting a call from my parents. Hope it gets sorted soon!
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Scott Hillier (@dubster34) reported@SkyHelpTeam AVOID THIS COMPANY ! Went for a Sky broadband contract. They made a mess of the outside of my house and now are refusing to do anything about it. Telling me it's my responsibility to get Openreach to fix it. Absolutely disgusting way to treat customers. Theyll see me in court
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Matt Davis (@MatthewD199135) reported@cxdi55 @skytv @SkyHelpTeam I left sky broadband after 10 years because it was ****, went over to true speed and haven’t had an issue
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Richard Hammer (@SirHammerLot25) reportedHow **** has @SkySportsNews become now discussing players hair styles.. THE WORST Soorts news in Britain it’s **** @SkySports zero decent content
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Ed Jones (@edujones14) reported@cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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❗️Nobody’s friend❗️ (@DaDitties) reported@cxdi55 @skytv @SkyHelpTeam Cancel your contact and if you have someone else living in your household ask them to open a new account with sky to receive the new deals for new customers then do the same again when that’s up for a renewal Keep changing customers and keep bills down
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Jeannie 🇬🇧💚🩶💜🏴 (@jeanniejuno) reported@niiciidee @SkyHelpTeam Hope you don’t mind me following you - we have same problem with Sky at the moment and I can’t get through to anybody at there HQ. My husband has a heart condition & is diabetic and we need to be able to use phone - it’s so frustrating! Please let me know if you hear anything. Ta
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Chippy (@NiftyNick4) reported@cxdi55 @skytv @SkyHelpTeam Leave, I did, went to Vodofone and have never looked back. Sky are robbing bastards