Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Hammersmith, Wandsworth, City of Westminster, Hackney, Camden Town, Southwark, Croydon, Northolt, City of London, Surbiton, Tower Hamlets, Weybridge and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Total Blackout | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Internet | |
| Hammersmith |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Martin O'Rourke
(@martinjorourke) reported
from
Wandsworth, England
@SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Babajou
(@RicciCastro) reported
from
Wandsworth, England
@SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
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xxx
(@Fabs11111111) reported
from
Kensington, England
@SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon
-
jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Times 2
(@Chu_Times2) reported
from
Hackney, England
@SkyHelpTeam broadband been down since last night reset, turned off, unplugged and everything still no reconnection.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
-
Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Joy Balfe
(@Joybalfe) reported
from
Whyteleafe, England
@virginmedia absolute p- take on price charges £8.50 extra in this current climate. Shoddy service - time to believe in better @SkyUK
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Ange Gilly
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kelly Waddle
(@thepinktiff) reported
@SkyHelpTeam Hi I cancelled my tv subscription after I got sky glass tv, but my account is in credit of £50 which I still haven't received this back. Can you help?
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king joffrey
(@kingDanmal) reported
@SkySports @USMAN84kg @NikHobbs Damn,English be getting hard!
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JJJ
(@JJJ3507) reported
@SkyHelpTeam wen I tried watching the F1 last wknd from my phone over the SkyGo app I was constantly thrown up an error code. I've a sky mobile phone account, is this a know issue? I was trying to watch over 4G.
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Lynn Sbaih
(@TweetsbyLynn) reported
@SkyHelpTeam we have had hardly any Internet since last night. Is there a problem in South Manchester?
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sophie 🏡
(@FEATHERBOAHRRY) reported
@GemmaAnneStyles @SkyUK no numbers is a literal game changer, id never have to stress about odd numbers again
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Steven Smith
(@goonersteve21) reported
@SkyHelpTeam I've already contacted your "customer help team" and was assured by the advisor that her system showed my order as "out for delivery".... Needless to say I'm still not in receipt of the phone. Absolutely shocking the way @SkyUK have handled this.
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James Clare
(@clareAFC) reported
@SkyHelpTeam Ok I am having trouble speaking it’s very painful I was wondering how much the boxes are sorry I get a little lost navigating the site
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Owen lee
(@Owenlee15704516) reported
@SkyHelpTeam been without broadband for 3 days in the WA4 area? Check to see if there is an outage and according to you, all services are fine? I work from home and this is unacceptable
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prophotographypicture
(@JackEd84283152) reported
from
Birmingham, England
@SkyHelpTeam @goonersteve21 Terrible customer service
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Komat Mibro
(@KomatMibro) reported
@InfiniteMadrid @SkySports Famous last words before he's injured again. Go **** yourself @GarethBale11