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Sky outages and service status in Surbiton, England

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Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Surbiton, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 28, 9:27 AM GMT+1.
  • 57% Internet (57%)
  • 18% Wi-fi (18%)
  • 10% Phone (10%)
  • 9% Total Blackout (9%)
  • 5% TV (5%)
  • 1% E-mail (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Surbiton, England

The most recent Sky outage reports came from the following cities: Hounslow, Hammersmith, Southall, Croydon, Byfleet, Addlestone, Brentford, Wandsworth, Kingston upon Thames, Sutton, Banstead, Mitcham, Coulsdon, Hampton, and Epsom.

CityProblem TypeReport Time
Hounslow Internet 5 hours ago
Hammersmith Internet 2 days ago
Southall Internet 2 days ago
Hounslow Wi-fi 2 days ago
Hammersmith Total Blackout 2 days ago
Southall Internet 3 days ago

Nearby cities with recent reports

Croydon

7 recent signals

4 days ago
Hounslow

5 recent signals

5 hours ago
Hammersmith

5 recent signals

2 days ago
Southall

2 recent signals

2 days ago
Byfleet

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • kmckeand
    Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • OpenMindMH
    Rachel (@OpenMindMH) reported from Wandsworth, England

    @SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • Maria_MsBlueSky
    Maria D (@Maria_MsBlueSky) reported from Merton, England

    @SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • MarketerHayden
    Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • angegillis
    Ange Gilly (@angegillis) reported from Lambeth, England

    @SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??

  • LorraineThorn
    GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • SkinsELive
    🏴󠁧󠁢󠁥󠁮󠁧󠁿🕹Skinny does gaming 📸🇸🇪 (@SkinsELive) reported from Lambeth, England

    Anyone else having issues with @SkyUK internet dropped - just in time for my electric to run out as well

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WarsopSimon
    Simon Warsop (@WarsopSimon) reported

    @SkySports why the hell can I not watch the spurs game on sky sports+ fix it you lazy *****

  • NeelamAofficial
    Neelam Aslam (@NeelamAofficial) reported

    @SashaScheherzad @SkySports 1- Apparently, you have no idea what the word “impartiality” means, or perhaps you simply haven’t watched Sky Sports’ coverage of this issue. Otherwise, you’d know that Sky Sports also shared the Pakistani government’s response on the matter.

  • LJDundas
    Lee-James Dundas (@LJDundas) reported

    Why’s @SkySports got the crowd sound turned down ? #NUFC

  • masroorhf
    Masroor (@masroorhf) reported

    @cricinfo Thank you @SkySports for having the guts to air the interview. Throw their complaint either in a shredder, or garbage 🗑.

  • opensource_nn
    OPEN SOURCE NEWS NETWORK (@opensource_nn) reported

    @sardesairajdeep @Athersmike @SkySports Never seen you worried about Su#anya De#i ,but despite kulbhushan getting relief from hon court. U keep raking it ,like a grave injustice was done. Double standards much.

  • Nolanhattrick
    Graham Robinson (@Nolanhattrick) reported

    @JNSports1 Spot on. Everyone wants Test cricket to succeed apart from the @ECB_cricket who bask in the finances thrown at them by @SkySports which is desperate for this 100 crap to take preference. No other nation is interested in it, which tells its own story.

  • Markaccus
    Mark McConville (@Markaccus) reported

    Commentary is ******* awful, even by @SkySports standards, and the coverage in general seems amateurish. #nufc

  • singhrakkeshz
    Rakkesh Singh (@singhrakkeshz) reported

    @sardesairajdeep @Athersmike @SkySports Did these people spoke against Imran Khan for this atrocities in Pakistan and How be was made PM with the help of same Military establishment

  • SunshineLOFC
    Joe Daniel (@SunshineLOFC) reported

    Once again absolutely shocking levels of customer service from @SkyUK @skytv A joke of a company. #SkyTV #SkyUK #CustomerService failing to me their own deadlines again & again & again. The Ryan Air of TV companies @WhichUK

  • Gavin19366
    Gavin (@Gavin19366) reported

    @steevi1da @SkySports My free stream has been flawless. Stop paying money grabbing ***** for poor products.