Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: Mitcham, Southall, London, Hammersmith, Camden Town, City of Westminster, Croydon, Southwark, Hackney, Wembley, Wandsworth, Reigate, Hounslow, Egham and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Vijay Vaswani
(@VijayVaswani19) reported
from
Ealing, England
My god @SkyUK have awful customer service - even @bt_uk outshone them them today.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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Robert Balcombe
(@RobertBalcombe) reported
from
London, England
@SkyUK @XyliaMilsom I've recently transferred over from i.d to sky mobile. The 4g is terribly slow (if I'm lucky to get it). My work mobile uses the O2 network and is lightning fast in comparison.
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WWG1 WGA[[[🇬🇧]]]🇺🇸
(@BornBredAFC) reported
from
Islington, England
@KayBurley Poor Kay, what she said was true the @BBC and @SkyUK always promote the negative, it's always in spite of or crashing out, you are culpable in the promotion of #ProjectFear we the people control the news narrative now, get used to it BABE!
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John McKie
(@johnmckie) reported
from
Camberwell, England
@SkyUK Plus your hold service is worse than #talktalk I have (un)happy memories of being on hold to your Livingston HQ for more than FIFTY minutes one evening. @SkyCorporate
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
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Dinesh
(@Sanassee) reported
from
Croydon, England
If you think @SkySports are bad with their United bias, don’t even get me started on @btsportfootball
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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Ecko man
(@Ecko1957) reported
from
Ealing, England
I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
can i report bad customer service from a man called rodger from your company. I told him about my broband i need it moved into my room and it felt like he didn't want to book it in for me he kept over powering and not helpful at all. he thought i was a kid . @SkyHelpTeam @SkyUK
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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FayeB 'Nerd@Heart'
(@PrettyFeckless1) reported
from
Hillingdon, England
@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!
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AJ King
(@TrueAJKing) reported
from
Lambeth, England
@SkyUK provides such dreadful net service. WiFi drops out every 20 minutes, all day every day. Big problem as they are the only provider available in our building, so stuck with near-zero connectivity, no choice of provider & have to deal with the entire lack of customer service.
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Stella Leung
(@StellaWYLeung) reported
from
Wandsworth, England
@SkyHelpTeam My 4G network on @O2 is MUCH faster than your broadband service, when you promised to give me 17mbps. This has been happening for the past weeks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sir_TrumpYT
(@jamesbeastsmc) reported
@SkyHelpTeam Nope it’s just your **** internet ******* up as usual at this rate I’m going to switch
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Graeme Johnstone
(@GraemeJ60077910) reported
@SkyUK I have been having several issues yesterday and today with my wifi system going down. I have had this issue on and off since returning to sky last december 2019. The wifi has dropped 9 times in last 30 mins and I cannot get my work done as a result.I am very unhappy.
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Summer Wight
(@SummerWight) reported
@SkyHelpTeam Spent 45 mins on hold to your customer service line, finally get through and get asked for my name then your customer service agent hangs up on me! You've taken my direct debit payment despite telling me you can't complete my installation, how do I get this refunded?
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Scott Abercrombie
(@MrAbercrombie) reported
Any Sky Broadband users out there having VPN issues over the last couple of days – we've had a couple of staff lose their connection since Wednesday despite not changing any settings... @SkyHelpTeam
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Sir_TrumpYT
(@jamesbeastsmc) reported
@SkyHelpTeam It was not my issue is was a global sky issue last night all internets in the area were down
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ContaTeste
(@ContaTe30739762) reported
@SkyHelpTeam I’m having issues with my internet all day
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jess swan
(@elysianvibes) reported
@SkyHelpTeam I have submitted an issue this morning and I’ve been told to call you but cannot get through as I’m told to ‘click link in text’ but I’ve been asked to call to book an engineer. Help please!
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John Hamilton
(@jdeeham) reported
@SkyHelpTeam promo for sky BBand offer fornew and existing customers phoned to get the deal. customer service told me it was only new customers.thought I'd picked wrong but now see add again and it is available to existing. DM sent. Reply from @SkyHelpTeam phone sky Explain pls
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TRACEY RICE WARNER
(@TRACEYRICEWARN2) reported
@SkyHelpTeam Hi I have had no internet and landline since Boxing Day. I have called sky nearly each day since. Booked openreach engineers and they dont show up . I live in a remote cottage and feel very isolated I desperately need help. It’s still not working !!!! Tracey
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simon richards
(@simonrichards1) reported
@SkyHelpTeam my broadband has been down all day. Checked the status on the Sky app and it shows no issues, which it has done in the past when there have been issues. Tried calling and wasn’t prepared to wait the ridiculous amount of time stated. What can I do?