Sky Outage Report in Surbiton, Greater London, England
No problems detected
If you are having issues, please submit a report below.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (49%)
-
TV (29%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Southwark, Wandsworth, Kensington, Hackney, Croydon, Brentford, City of Westminster, Fulham, City of London, Merton, West Drayton, Hampstead, Greater London and Hammersmith.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Total Blackout | |
| London |
Internet | |
| London |
Internet | |
| Southwark |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
-
Alannah Jasmine
(@AlannahJasmine) reported
from
Camden Town, England
@SkyUK @NOWTV I will cancel if no one calls me today because you have been sooooo unprofessional and frankly incompetent. Thanks
-
Will Hide
(@Willhide) reported
from
Camden Town, England
Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.
-
Laolu Olaoye
(@mygeeman) reported
from
Islington, England
@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK
-
Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
-
Steve McHugh
(@Macca211279) reported
from
Lambeth, England
@pj2310 @SkyUK 🙌 their WiFi service was inferior to dial up internet. They’re the absolute pits👎👎👎
-
Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
-
Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
-
Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
-
Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
-
ADAM TROY
(@AdamXTroy) reported
from
Islington, England
Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!
-
Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
-
Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
-
James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
-
Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
-
Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
-
T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
-
Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
-
Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
-
Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Kingsley Dickson
(@Lapresdente) reported
@SkySports I can be a 30+ goalscorer in the SPL at age 20. That's how bad it is
-
Christina
(@ChrissyRog7) reported
So.... another engineer booked for ANOTHER issue with my broadband!!! It's taking the mick! @SkyUK I haven't been able to use my broadband properly since middle of December. Its getting beyond now!
-
Niraj Dattani
(@NirajDattani) reported
@SkyHelpTeam I know that, but your AI which tries to direct customers to the right agent is terrible. Please ditch it. It doesn't have the right capabilities to make the experience work. It's hugely frustrating, especially given customers are already frustrated with you even before they call
-
ScouseTims*
(@ScouseTims) reported
Guessing it will be weather to blame for the early **** show that is skys sank Q box @skyhelpteam 20mins without internet. Nightly event with bland prepared replies. Yes I've done the test things turned it on and off and stood on one leg
-
Phil Jones
(@PhilThe_Gr00ve) reported
@SkyHelpTeam Thank you for the quick reply! I have already done that yes, and there don't seem to be any issues in my area. It's surprising, because I only got this router last month after the last contract expired
-
CTID
(@DiasLaporte) reported
@mikej010479 @AndyP1693 @SkySports Mate stop being stupid. Your owners are multibillionaires and plow cash into a baseball team every year. Stop with the pity liverpool ****. There's absolutely no excuse for you not spending
-
Sophie Sweatman
(@sophsweet) reported
@SkyHelpTeam Does Sky want to hear my customer experience of your contacts page and your call system? Are you interested in making it more inclusive and accessible? Do you want to provide good service and products and to appreciate customers for their custom and feedback? Yes or No?
-
TenerifeRedmanDoesLFC
(@TenerifeRedman) reported
@FarneticoToro @SkySports And i was making a joke about our defence. Where did i say anything about being the best team ever you clown. GTF you boring bin sniffing idiot
-
Sam Drake
(@SamDrakee) reported
@SkyHelpTeam hi Sky. CO15 6BX. Red light showing on internet light. Reset hasn’t done anything. Is there an issue?
-
Michael Jones
(@mikej010479) reported
@DiasLaporte @SkySports Because spending more money usually allows you to get better players! That £80m fridge is still at United - does that mean the league is **** this year too?