Sky

Sky Outage Report in Surbiton, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Surbiton, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Surbiton, Greater London, England 03/03/2026 10:30

March 03: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (31%)

    TV (31%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Surbiton, Greater London, England

The most recent Sky outage reports came from the following cities: Croydon, London, Hammersmith, Southwark, City of London, West Drayton, Paddington, Hackney, Tower Hamlets, Hounslow, Reigate, Kensington, Twickenham, City of Westminster and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomCroydon Internet
United KingdomLondon Wi-fi
United KingdomHammersmith Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Surbiton, England

Latest outage, problems and issue reports in Surbiton and nearby locations:

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    So my Sky Internet has been down for 6 days @SkyUK Sky Engineer could not fix it. BT Open Reach Engineer could not fix it. An ongoing problem they said. So just ongoing is it going to be? How am I supposed to work with no Internet? #skyinternetdown

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyUK Internet down yet again......including my landline. That's the 4th time as many months 😬

  • AKhan0o7 Anayat Khan (@AKhan0o7) reported from Croydon, England

    As soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks

  • francesleach_ Frances Leach (@francesleach_) reported from City of London, England

    @SkyHelpTeam @OllieParker Also facing the same issue - has there been an outage reported in London?

  • MrJohnSeager MrJohnSeager (@MrJohnSeager) reported from Croydon, England

    Just seen the details for #skysports and their UK #bundesliga deal - let’s just say it’s a bad one - no 2.30 games due to 3pm uk blanket ban - no 2.Bundesliga games apart from playoffs - no mention of highlights - I have to switch to sky sports something I said I will never do

  • jsphcrft Joseph (@jsphcrft) reported from Islington, England

    @SkyHelpTeam Help, our home wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Hi, @SkyHelpTeam I am having #broadband issues. The connection keeps dropping. Are there any known issues in SW11 1NG area? If not, there is one!

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam Yesterday.....seems there are issues all over the place and no one seems to be able to do anything.....if neither the Engineers could fix it....must a problem with the entire system....

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • ZeGermanShibe Akane Vallery Uchida (@ZeGermanShibe) reported from Camberwell, England

    @SkyHelpTeam Internet down / intermittent in SE17. Can't even run the test, it just doesn't connect on my PC. Router lights are all green. Will this be resolved soon?

  • jsphcrft Joseph (@jsphcrft) reported from Islington, England

    @SkyUK Help, our wifi has been intermittent since Friday afternoon, what’s happening in the N4 area?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcoteroad having @SkyUK @SkyHelpTeam #broadband issues?

  • lisaannejenkins Lisa Jenkins (@lisaannejenkins) reported from Hackney, England

    @SkyHelpTeam Nope....Open Reach just told me 'an on going problem. We are working on it' Not great to be honest...

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • hpsescapades Hayden📸 (@hpsescapades) reported from Wandsworth, England

    Anyone else around #Northcote road having @SkyUK #broadband issues?

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • BRUMAVFC AVFC (@BRUMAVFC) reported

    @ChrisYo91232240 @SkySports What a stupid idiot

  • sophiedyer82 Sophie Dyer (@sophiedyer82) reported from Warwickshire, England

    @SkyHelpTeam hi, is there a broadband outage in Cv34?

  • M60Programmes M60 PROGRAMMES (@M60Programmes) reported

    Unfortunately we have been made aware of a @SkyUK Broadband outage in our area which means we currently have no access to the internet or email account, #Sky are woking on this problem and all being well we will be back up and running ASAP.

  • helenofford Helen Offord (@helenofford) reported

    @SkyHelpTeam I have run all the tests, if I hit a time it is on then no problem otherwise I get to told to call an engineer

  • road_runner101 Jenny S (@road_runner101) reported

    @skyhelpteam I'm trying to help my Dad with his Sky 'Diamond VIP' account. Why is your Accessible Customer Service team so inaccessible? Email link doesn't work. Direct telephone line doesn't go direct to the team #useless

  • storywhispers Whispering Stories 💙 (@storywhispers) reported

    @JayMUFC66 @SkyHelpTeam There is an issue. Sky know there is an issue at the Mercury Exchange located in Heald Green affecting all customers in the surrounding areas.

  • jenloubarnes Jen Barnes (@jenloubarnes) reported

    @SkyHelpTeam Thanks @SkyHelpTeam. I have been speaking to various people through the customer support line, they said it’s an issue with open reach and might need an engineer to come and take a look inside the property. The signal/line keeps cutting out randomly where the lights go orange

  • alexcoley12 Alex Coley (@alexcoley12) reported

    @SkyUK trying to contact someone is a nightmare I thought @virginmedia was bad🙄

  • helenofford Helen Offord (@helenofford) reported

    @SkyHelpTeam One time to call in but as we don't have a password set up they can't help. The other time just to call an engineer

  • shurgold_bryn Bryn Shurgold (@shurgold_bryn) reported

    @SkyHelpTeam They said everything was ok, all seemed fine. I have just been on the phone now and they said there seems to be a problem in my area. I pushed 1 on my keypad and they said they’d text me when this was resolved. Do we know how long this takes?