Sky outages and service status in Surbiton, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Surbiton, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 31, 7:54 PM GMT+1.
- Internet (57%)
- Wi-fi (17%)
- Phone (11%)
- Total Blackout (9%)
- TV (5%)
- E-mail (1%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 2: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Croydon, Hammersmith, Hounslow, Sutton, Southall, Byfleet, Addlestone, Brentford, Wandsworth, Kingston upon Thames, Banstead, Mitcham, Coulsdon, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Croydon
|
Wi-fi | 2 days ago |
|
Hammersmith
|
Internet | 2 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Hounslow
|
Internet | 3 days ago |
|
Hammersmith
|
Internet | 3 days ago |
|
Hounslow
|
Internet | 4 days ago |
Nearby cities with recent reports
9 recent signals
3 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I bought a Google mesh system because my wifi is crap in my house. Google are saying my modem needs to be changed into bridge mode. How does one do that? Can someone help please?
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Natalie Richardson (@njb81) reported from Richmond, England@SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Christian (@vfbr2001) reported from Ealing, England@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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Tullocarm (@Tullocarm) reported from Lambeth, EnglandSo frustrating @SkyHelpTeam. I'm cancelling my direct debit. Screw your 'service'. I'd rather bring back AOL dial-up 😤
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Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, EnglandI am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Kate McKeand (@kmckeand) reported from Wandsworth, EnglandMy @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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Anayat Khan (@AKhan0o7) reported from Croydon, EnglandAs soon rain hit the floor my @SkyHelpTeam is slow as they waiting for 🌧 . My Internet in South London get worse. Guys please fix this issue. Many thanks
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Louise S (@LJS111) reported from Lambeth, England*******, Geoff. That’s harsh. Maddison should have just walked off. #SkySports
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Fiona Adams (@Fifi_adams) reported from Richmond, England@SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?
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Faye (@flchambers_) reported from Wandsworth, England@SkyHelpTeam We’ve had no internet since 10:30am (Wandsworth). Can you tell us what the issue is and when it’s likely to be back pls? 🙏🏼
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Kieran Shew (@shoeburger) reported from Merton, England@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Lisa Maylin (@LisaMaylin) reported from Banstead, England@SkyUK please can you explain how you can treat your elderly customer (of nearly 30 years) so appalling? You should be ashamed! Please let me know who I can contact to complain on my fathers behalf!
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Martin O'Rourke (@martinjorourke) reported from Wandsworth, England@SkyHelpTeam hi, is there an outage in SW17?
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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Ange Gilly (@angegillis) reported from Lambeth, England@SkyHelpTeam I connect it straight to the puck with the Ethernet cable and it can’t find a connection. Google support said something in the modem is blocking it and suggested bridge mode or DMZ but you’re saying it won’t support this??
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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sheyi_williams (@sheyi_williams) reported@SkySports After knocking England out the World Cup he comes back and takes their record fee on Deadline Day. £125m. City. Maresca. The same media that spent years running Argentina down now have to watch him get paid like a king in their league. Daily Mail in shambles.
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K (@princesskezxo) reported@SkyHelpTeam why have I got no service is sky down
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Spencer Sheriff 🇬🇧 (@SJS2310) reported@charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!
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Pinon (@Pinon9) reported@SkySports Hated, adore and never ignored Never heard of "Top 14" before
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Craig (@snave73) reported@giggsclass1 @SkySports And they want to charge you a minimum of £100 a month for this ****.
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Johnny Mac (@JohnMac19059272) reported@charlieldrv @SkyHelpTeam Even if you get a firestick certain Internet companies then can be a problem. Did any have these problems with a dish. Tech sucks and this wont be fixed in near future
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Christopher (@Christ_ofher) reported@SkySportsNews @BenCipolla How do I cancel my subscription @SkyHelpTeam?
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Ade Owen (@Welshade) reportedSky Sports + is useless , paying for the service and it does not work! My games just gone back to the first half @SkyHelpTeam @SkySports
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Nick watson (@Nickwatson888) reported@_MukhtarYusuf @dpd_courierhelp @SkyHelpTeam DPD are atrocious, they never bothered getting back to me regarding my refund!! Wrote it off now!!
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Charlotte (@charlieldrv) reportedHow can Sky Sports cost so ******* much and yet trying to watch a game on Sky+ is impossible! If it’s not frozen & 2 minutes behind it’s fuzzy as ****! @SkyHelpTeam fancy fixing your **** system you charge a fortune to use?!