Sky Outage Report in Surbiton, Greater London, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, City of Westminster, City of London, Mitcham, Camden Town, Hammersmith, Southwark, Isleworth, Kingston upon Thames, Hackney, Croydon, Hounslow, Southall, Carshalton and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Internet | ||
| Phone | ||
| Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Jack Rowley
(@JackJrowley83) reported
from
Paddington, England
@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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Will Hide
(@Willhide) reported
from
Camden Town, England
Why does @SkyUK make it so ****ing impossible to contact them. “You can do most things online”. Well not this. Speaks volumes about its lack of customer care.
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Ashley Eglin
(@ashleyeglin23) reported
from
Croydon, England
This is a great impression you’ve set to new customers. Maybe we should have joined @virginmedia instead. Absolutely disgraceful customer service @SkyHelpTeam
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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Lauren Greene
(@laurengreene2) reported
from
Merton, England
@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
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Benjamin Owens
(@OwensBenjamin) reported
from
Hammersmith, England
@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Alice
(@Aliceliveing_) reported
from
Hammersmith, England
Gee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
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Robin Lewis
(@spacemanbin) reported
from
Redhill, England
@SkySportsPL @SkySports My 10 year old daughter would be embarrassed to go down with that tiny amount of contact.
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
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Laolu Olaoye
(@mygeeman) reported
from
Islington, England
@SkyHelpTeam Some channels are not showing on my #SkyQ. Help needed. @SkyUK
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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ADAM TROY
(@AdamXTroy) reported
from
Islington, England
Wasted 2 hours of my life on text and app messaging @SkyHelpTeam and nothing! No resolution, nothing! Takes so long for a single response. Your service is on par with @TfL - absolute shit!
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I've finally managed a second test and they've finally detected a problem. It's booked an engineer for me so I'll be looking to hear from him some time around Christmas 2023
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Andy Taylor (Socially distant since 1987)
(@SteelTaylord) reported
@scottiec21 @SkyHelpTeam I'll just call up, cancel my subscription and go with BT or talk talk instead. It's a shame virgin aren't in our area. Never had an issue with them at my mum's, Manchester or down south.
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Debbie Miller-Barlow
(@Ms_MB_) reported
@SkyHelpTeam I am waiting for a problem to be resolved and now had an email to say you’re cancelling my services. This is not what was requested at all! You’ve made a mistake but can not get through on the phone despite you texting me to ask me to call you.
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Mark
(@Mark05510232) reported
@SkyHelpTeam so we booked to get skyq setup today Friday over the phone. Guy said engineer would here between 8/10. Get a email a few days later saying 8/5. 3pm we phone to see where he's at. He's 2km away. Guess what? Never turned up at all. Not bloody happy 😡
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Matthew Smith
(@Topcatsmith) reported
@SkyHelpTeam Both boxes cannot access the internet at all. Both connect via wireless and our wireless is working as it’s connected and working on other devices in the house. The mini box also cannot connect to the main Sky Q box because of the wireless issues
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E§MA
(@Judesma) reported
@Naijablogger @SkySports You too slow boss
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Matthew Smith
(@Topcatsmith) reported
Can someone at @skytv or @SkyHelpTeam contact me please. We’ve been trying to get help in regards to our Sky Q boxes but cannot get through to a human being #customerserviceatitsworst
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Seannnybt
(@seannyybt) reported
@MichaelBensonn @SkySports ****** agree POV put him to kip ffs. Overrated dog **** an he’s Always givin it the biggen
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chris
(@chrisdykeno7) reported
@EvertonBlueArmy Doesn't help 14 teams when @SkySports are constantly funding the Big 6 with ££ for TV rights just to boost their viewer figures I understand Bri V wba may not get many as views as Liv V Che but if the big 6 are getting 3x more tv rights than small teams the rich will get richer
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Thomas Curran
(@bigtosh83) reported
@SkyHelpTeam I would like to upgrade my 1TB main box to a 2TB box in order to be able to use my 2 mini-boxes simultaneously. I can't find an option to upgrade online. Can someone help please?