Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hackney, Southwark, Southall, Hounslow, Northolt, City of London, Croydon, City of Westminster, Wandsworth, Tower Hamlets, Reigate, Twickenham, Hayes and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| London |
TV | |
| Hackney |
Internet | |
| Southwark |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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Stefano Hatfield
(@stefanohat) reported
from
Hammersmith, England
I know you should support your local team, but that’s not supposed to apply to bloody @SkySports - enough of the BrentfordFC love-in already. #COYW! #FFC #BREFUL
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GerryC
(@gerryn19) reported
from
Islington, England
@SkyHelpTeam I live in London N19. I have no reception. A “problem with your satellite signal.” When will I get picture back pls? How am I to be compensated? ty
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T
(@Miaopow) reported
from
Richmond, England
@SkyHelpTeam how do I cancel Sky? Says don’t call
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Adam McClelland
(@adam_mcclelland) reported
from
Croydon, England
@SkyUK told engineer would call an hour before arriving and now told (after no phone call) that it is a customer no show as he visited abd didn’t call. Now need to wait two weeks and take another day off work!! Terrible service!!
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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THEWHITLAM
(@THEWHITLAM) reported
from
Lambeth, England
@SkySports the commentators keep apologising for bad language we might hear. But the ‘offenders’ are the managers and subs etc. Why not just tell them beforehand to try to stop swearing ?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Tom Brown
(@TommBrownn) reported
from
Wandsworth, England
@SkyHelpTeam hi guys - trying to watch ITV opening show that was on this morning but says I don’t have required subscription however I have ultimate on demand. Never had this issue before - have tried turning off mains and back on. Can you help pls
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports Too slow off the mark as usual!
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Del Vincent
(@lacaladel) reported
from
Banstead, England
@SkySports Needs to re capture his England form not a bad signing though a squad player 👍
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Michelle 🖤
(@MichelleMid) reported
from
Wandsworth, England
@SkyHelpTeam I had new WiFi/sky q/router installed today. Now Dyson and Sonos products aren’t reconnecting to the WiFi - the WiFi is otherwise working. Could it be a router problem? Thanks.
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
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Jon Ellacott
(@jonellacottCPFC) reported
from
Croydon, England
@SkyHelpTeam It's OK he has literally just phoned, he has only just been given the job. Thanks for your help.
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam having issues with my phone line no dail tone and your system checks say it’s all ok Engineer booked I have had no update
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Alyson
(@AlyMac1) reported
from
Kingston upon Thames, England
Wtf. Is this Bees TV @skysports
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Trance-Perfekt Official
(@IateabeeDj) reported
@jaylaws88 @SkySports Idiot! Did it happen to Brighton, Burnley, villa, Etc!
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Dell
(@deecelt) reported
from
Blackridge, Scotland
Probably time to change my internet provider, sky customer for 8 years and auto message saying ASAP is the response you get for a 2 day outage in the area, no replies to tweets, nothing, internet is vital here @SkyHelpTeam
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Dell
(@deecelt) reported
@SkyHelpTeam Same auto response of “asap” on that, there’s a known issue we just need some clarification of how long? Last time scale was resolving by 5pm yesterday
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Trigger
(@Trigger13026124) reported
@SkySports Between 6-8 very old team now looking at other squads they could be bang in trouble
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NRGGS
(@NRGGS4) reported
@SkySports Fury is real your just a stupid lazy Youtuber who used to be on a kids show Paul so shut up.
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Andy Mccracken
(@macca0838) reported
@SkyHelpTeam Yeah that will tell me what I already know . There's an issue in the area . I'm asking for an update as in oh we hope in the next 4 hours or its possibly gonna be days . You know like an update !
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kevin bloss
(@bloss_kevin) reported
@SkyHelpTeam Hi guys I have been given a sky soundbox how do i connect it to my sky 2tb Q box as it only has one HDMI Help !!
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Katherine Conway
(@K_Conway81) reported
@SkyHelpTeam our broadband has gone down in the Meadvale Reigate area. It’s been down all day with a large number of residents reporting the same issue. Is there any update when this will be resolved?
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Kevin Brown
(@PaymentInsights) reported
@SkyHelpTeam Sorry… VIP diamond customer
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MNRainer 💙
(@MnRainer) reported
@SkyHelpTeam Abit of a problem when I'm stuck in hospital