Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 16: Problems at Sky
Sky is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Caterham, Wembley, Hackney, Wandsworth, Croydon, Southall, Hammersmith, City of Westminster, Hampstead, Islington, Hounslow, Camden Town, Southwark and Northolt.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| Caterham |
Internet | |
| Wembley |
Internet | |
| Hackney |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Lisa Jenkins
(@lisaannejenkins) reported
from
Camberwell, England
@SkyHelpTeam "We are having problems connecting to a network"...I used WPS and a password....still won't connect
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Insane Gooner
(@InsaneGoon3r) reported
from
Croydon, England
@richardajkeys Why is this irritating man still on twitter? I must say the quality of presenters on @SkySports is A* these days compared to those awful days of old!
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The Eye Casting CDA
(@TheEyeCasting) reported
from
Camberwell, England
@SkyHelpTeam I don't have a Sky landlines 🙄. Why do I have to call at to cancel something ? I tried calling was on phone for an hour to be told it wasn't possible to cancel then getting transfered somewhere else. Obviously making it as difficult as possible. Still have service I don't want.
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Puja Bhatia
(@pujab29) reported
from
Paddington, England
@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Lisa Jenkins
(@lisaannejenkins) reported
from
Hackney, England
@SkyHelpTeam My Sky + box has disconnected from the Internet and no matter what I do ( I have tried all options) but a network cannot be found. Are there any issues atm? All my other devices are connected to my WiFi no problem.....
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Kieran Shew
(@shoeburger) reported
from
Merton, England
@SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Matt (nee Reggae) Yates
(@MRMyates) reported
from
Hooley, England
Somebody deleted my recordings of #righteousgemstones season2 on the @SkyUK box and there is no eps at all on catch up! What’s going on @SkyHelpTeam?! Help me! 🙏🏻
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Tony Jacobs
(@TonyJacobs_) reported
from
Camden Town, England
@SkyHelpTeam really unhappy the terrible service my 83 year old disabled mother is getting from Sky - she switched to your broadband and phone only to be told that her phone in each room and personal neck alarm that she relies on now won’t work and no way of working..Shameful
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Ophélie
(@Evilfromparadiz) reported
@GlueyFingers @SkyUK @YouTube I'm having exactly the same issue, and the video isn't even 1080p just now. It's absolutely pathetic.
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Paul
(@8gzd8k76nM) reported
@Laurettaaaa04 @SkyHelpTeam You’ll need to call up, the reason its not working online is because you’ve cancelled the package but the account will be in limbo as it will be awaiting for the equipment back. Nothing Twitter can do so give customer services a ring
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Oxyuris
(@oxyuris) reported
@SkyHelpTeam There's no point, it's broken and your advertising is at best misleading. I only have problems with Sky content. That you sold Sky on the basis of being able to 'pause live TV' years ago and have now broken that feature is stupid and as for the remotes, someone should be sacked.
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BlueDane
(@Dane4Blue) reported
@Everton_Extra @SkySports Not exactly Everton's most pressing issues just now. Lazy journalism!UTFT💙
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Liz trusses tits
(@TitsLiz) reported
@SkyHelpTeam Thank you ! I will get in touch , they need to listen to this call , not what I’d expect from someone in a customer service role at all !!!
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John Brown
(@J_Brown19) reported
@SkyHelpTeam Good afternoon, there still seems to be an issue with this phone mast. Do you know when it will be looked into? It’s highly frustrating not being able to use my phone data.
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🌸 Sarah Jones 🌸
(@JustSarah48) reported
@AmyCantFly @SkyUK This is annoying and is making me mad. Paying out good money for crap service. 🤬
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Ali Robbins
(@Hotfuss73) reported
@SkyHelpTeam hi I recently got a text to say the coverage issue in my area WD19 had been fixed. However today I still have issues calling; people cannot hear me and reception is still terrible. Can you please advise?
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Liz trusses tits
(@TitsLiz) reported
@SkyHelpTeam Hi , around 11am today I called to pay my bill and was spoken to in the worst manner ever by one of your staff called Colin !!!point blank refused to take my payment when I pointed out how rude he was
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Angela Harrison
(@aharrison59) reported
@SkyHelpTeam tweeted you a couple of days ago complaining that you cannot get help from a human just an automated response…guess what I got?? An automated response!! Had the cheek to say “any more questions get back to them” I did now no response! 😡