Sky Outage Report in Surbiton, Greater London, England
Why is my Sky service not working?
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Surbiton come from postal codes KT5 .
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
- Internet (46%)
- TV (30%)
- Wi-fi (13%)
- Total Blackout (5%)
- Phone (3%)
- E-mail (2%)
Live Outage Map Near Surbiton, England
The most recent Sky outage reports came from the following cities: Wembley, Uxbridge, Southwark, Brentford, City of London, Wandsworth, London, Hackney, Hounslow, City of Westminster, Croydon, Hammersmith, Hayes, Fulham, and Sunbury-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Internet | 9 minutes ago |
|
|
Internet | 41 minutes ago |
|
|
Phone | 53 minutes ago |
|
|
Internet | 8 hours ago |
|
|
Wi-fi | 10 hours ago |
|
|
Internet | 12 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
-
BIG zakmp4 (@zakmp4) reported from Hammersmith, EnglandI can’t even fathom into words my hatred for your internet service @SkyUK
-
Lorraine King (@lorrainemking) reported from Brentford, England@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
-
Victoria Seaman (@VixSeaman) reported from Hounslow, EnglandDear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
-
Jack Rowley (@JackJrowley83) reported from Paddington, England@talkSPORT and @SkySports making a non story into a story, regarding the sterling/Gomez spat. Get ******** over it. No one cares 😴✊🏻😴✊🏻😴
-
Darren Reid (@marvelreid83) reported from London, EnglandGreat start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
-
Roger Bearpark (@RogerBearpark) reported from Hillingdon, England@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
-
Lauren Greene (@laurengreene2) reported from Merton, England@SkyHelpTeam I really enjoy it when you organise an engineer to install a TV who then never turns up, consequently leaving someone waiting in all day for them...
-
Terri (@Rex_Comms) reported from London, EnglandOh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
-
Paul (@Pauljar58453395) reported from Hounslow, EnglandVAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports
-
Ashley Eglin (@ashleyeglin23) reported from Croydon, EnglandWaited a month for @SkyHelpTeam to come to fix Sky Q after it didn’t work 30 mins after original installation. Swapped the box, yet now have a ‘mode not supported’ message on my TV whenever I try to switch it on. Placed this order in August, haven’t been able to watch Sky TV yet
-
Paul Brown (@Browniethered) reported from Hounslow, England@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
-
John Guest (@JGuestRecruiter) reported from City of London, England@SkyHelpTeam to be there again, ask to make a complaint to be put on hold again for another 30 mins.... rivalling SWR for worst service in 2019 #fail
-
Alice (@Aliceliveing_) reported from Hammersmith, EnglandGee wizz, @skyUK is a shocker of a provider. Our internet and TV is constantly down!!! 🤬
-
Victoria Seaman (@VixSeaman) reported from Hounslow, England@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
-
Gareth Thompson (@gareth78t) reported from Hillingdon, England@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
-
Neil Edwards CQ (@nlpedwards) reported from Richmond, England@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
-
shipar ahmed (@shiparttn) reported from Wandsworth, England@SkyHelpTeam my broadband is so bad since Saturday 😡 with sky q paying so much for this shit services
-
Terri (@Rex_Comms) reported from London, England@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
-
wiggo sweeney (@sweeney31) reported from City of London, England@SkyHelpTeam good evening Could you follow me as I’ve an issue with receiving any sky tv channels, I’ve just spoken to someone on the phone regarding an engineer and the date they have given me is 14th December which is unacceptable
-
Benjamin Owens (@OwensBenjamin) reported from Hammersmith, England@VodafoneUK so after 40 mins your team hang up without answering! @SkyUK @SkyHelpTeam @virginmedia @TalkTalk @EE any chance guys fancy a new broadband customer cause struggling to even leave Vodafone before we move!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Phoenix Rahman (@Phoenixrahman) reported@SkyHelpTeam I gave my 30’days notice to cancel sky kids and it was removed. Yet I now see that it has not been cancelled and I’ve been charged
-
Daisy (@neocultech96) reported@SkyHelpTeam can someone help I’m constantly getting calls throughout the night and in the day from a no caller ID I’m pretty sure it’s the same person is there a way to block these from happening thank you
-
Prab (@prab_aryal) reported@SkyHelpTeam Yeah right! I need you now my broadband is down.
-
Cutty The Pirate (@cuttythepirate) reportedAbsolutely terrible connection and also fat chance of getting an engineer out from @SkyHelpTeam @skytv Going to switch to @Virgin
-
Robbie-10-76 (@RobinBa34175306) reported@SkySports Rashford looked awful last year. 11 goals in the league and needs an op. Cavani can't play every game at 48. Square pegs into round holes
-
kildave5 (@kildave5) reported@SkyHelpTeam is there are wider Renfrewshire problem with broadband? Mine has been going in and out of connectivity all evening
-
Joe McMann (@grandad1983) reported@SkyUK I want to cancel & you’re blocking me at every turn: no live chat working, called customer service & told no one available due to essential training, no option in the app…be transparent about how I can leave?! #lockedin
-
Sidibe's missing shinpad (@bobbymcgee1878) reported@dantrublu @SkySports Bad bellends at any opportunity
-
marieg25 (@marieg251) reported@SkyHelpTeam why am I waiting an HOUR for sky updating from 12.30am and still updating? No broadband no sky live TV and can't email! What is the issue ?????
-
Tezzy (@Tezzy1979) reported@SkyHelpTeam I live in South Wales and my broadband is down? No mention of known issues in my area and no notification that there is planned maintenance? I pay extra for broadband boost and guaranteed connection! Put it back on or my package is going to be cancelled!