Sky Outage Report in Surbiton, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Surbiton, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Surbiton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Surbiton, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Southwark, Islington, Hackney, Croydon, City of London, Hayes, Camden Town, City of Westminster, Guildford, Worcester Park, Paddington, Southall and Hampstead.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
||
| Hammersmith |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Surbiton, England
Latest outage, problems and issue reports in Surbiton and nearby locations:
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Iwaniooo
(@Showerman_Iwan7) reported
from
Southall, England
@SkySports Get ******** over it...contact sport anything is bound to happen
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D_mords
(@dan42388767) reported
from
Islington, England
@SkySports @England Not on your nelly!! Been awful the last few months... Great keeper on his day but form/confidence has taken a battering as of late.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers
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Simon
(@SimonPrindy) reported
from
Richmond, England
@SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!
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Glen Oglaza
(@glenoglaza1) reported
from
Croydon, England
Why are these idiot #Skysports commentators banging on relentlessly about Spurs ???? This is Leeds Utd v Arsenal !! Someone tell them FFS 🙄🙄
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Rob Worthington
(@WorthyRW) reported
from
Epsom and Ewell District, England
@jackdavy24 @SkyHelpTeam I have the same problem. Some help would be very welcome @SkyHelpTeam
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sophie b
(@phiebramley) reported
from
London, England
@StewartTaylor92 @SkyHelpTeam My down load speed is at 0
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Basheer Khan
(@BashWords) reported
from
Wandsworth, England
Imagine the outcry if someone made a sob story about a poor little German girl in occupied France during WWII. Well that’s exactly what @SkyUK has done with @TheSecretGarden and Partition. The opening scenes are a literal whitewash 😡
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Hayley Kenny
(@hayleykenny) reported
from
Lambeth, England
@OpenreachHelp hi I reported a problem on Monday lunchtime - we have no internet connection and it’s an external issue according to @SkyHelpTeam - when will someone arrive? I work from home and haven’t been able to do so for FIVE DAYS
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Maybe @SkyHelpTeam can help?
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hey @SkyUK - I’ve been “connecting” to your online chat for 45 minutes now. Any chance of speaking to an assistant? I’m certain if I was signing up ro your service I’d be straight though to someone.
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Apparently @SkyHelpTeam / @SkyUK can’t help. Here HOURS later still trying to access the chat feature. 🙄
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Siân Rilstone
(@SianRilstone) reported
from
Wandsworth, England
My @SkyUk broadband dropped out for several minutes three times during my #NHS virtual clinic today. Do you know what’s more difficult than doing a virtual clinic without internet? Complaining or getting help from @SkyHelpTeam (1/2)
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Sam Bean
(@SamRBean) reported
from
Merton, England
@SkyHelpTeam The last 3 days or so I have had such rubbish connection with Sky broadband. Sky Q loses connection (wired), Xbox doesn’t connect (wired), and phones don’t do anything when using WiFi. Download and upload speeds are all over the place. Help?
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Randolph Ham
(@RandolphHam79) reported
from
Hammersmith, England
@SkyHelpTeam @OpenreachHelp engineer scheduled. However it's not the first time having problems with #skyBroadband since September. It's the 4th and it is just #ridiculous. I work from home and I cannot do anything. Besides you will not compensate the distress and extra mobile data purchased.
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TheSpainTrain
(@TheSpainTrain) reported
from
Lambeth, England
What ******** is this new @SkySports app all about? How do I get the old one back?
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
Hi @SkyUK / @SkyHelpTeam - in the 5+ years I’ve used your ATROCIOUS service, not once has there been a period where it hasn’t been constantly painful, from clunky TV services to appallingly slow internet speeds despite being on the top package possible AND paying through the nose
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Gokhan Vardar
(@GokhanVardar1) reported
from
Kingston upon Thames, England
Can @SkyUK @SKYbroadbandPH @SkyNews can reinstate my landline and broadband. Don’t have both services for awhile and can’t get any help.
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam need help with the download speed of my internet
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Andrea Gillis
(@angegillis) reported
from
Lambeth, England
@SkyHelpTeam my internet connection is shockingly bad. I upgraded to your fastest broadband service in May when I moved and it’s worse than any package I’ve ever had with you or any other provider. Can someone get in touch to help me sort this out? So hard working from home!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Theresa Parkinson
(@tiz67) reported
@SkyHelpTeam But I’m not the bill payer and don’t know all the security info I don’t want to cause more issues this is rubbish
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NicoleStinksOfPoo
(@of_stinks) reported
@SkyHelpTeam The lights are not indicating any problems. I'm guessing this is because the internet isn't down for long enough for the lights to change? Because it is only down for seconds at a time but it is very disruptive.
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Mark Springett
(@MarkSpringett) reported
from
Chelmsford, England
@SkyHelpTeam It seemed to help initially but this evening, while watching live TV, The One Show, different segments of the show had different lip sync delays. We also had to turn power off again as apps and live TV weren't working at all !!!
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John
(@johnhigham) reported
@SkyHelpTeam Tbh Ellie I’m fed up with it all. It’s been an issue for months. I’d rather spend my time looking at another supplier.
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Nikki Bloomer
(@nlbloomer) reported
@SkyHelpTeam Still having the same issue
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Will / Alvin
(@westhamtoms) reported
@SkyHelpTeam if I wait on the phone much longer to sort out a billing and account query, I’ll be sending sky a bill for my time. I have no faith in a resolution.
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Neilwallace403@gmail.com
(@neilwallace403) reported
@ezzeeegooner @O2 @SkyUK I live in the middle of nowhere and Vodafone Wi-Fi calling is excellent at home. I don’t have too many problems with the signal as a lorry driver I’m all over the country and very rarely suffer signal problems
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🏴Dave Ward 🇺🇦
(@Formula_Ward) reported
@SkyUK if ever there was a demonstration of a rubbish automated customer service phone system ....sky have it covered. Always over 20 minutes to get through !
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Trina
(@trinaw73) reported
@SkyHelpTeam why are a number of sky, itv and BBC channels showing no signal. We've done multiple resets, no better. 20 min wait on phone
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Clare
(@ClaireIvory1) reported
from
Bradford, England
@SkyUK so fed up with your broadband I pay £70 plus for your fibre optic and it’s terrible!!!! Buffering, saying I’m offline!!! Trust me I will be moving asap.