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Sky Outage Report in Hayes, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 03/25/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (46%)

    Internet (46%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: Hounslow, London, Wembley, Greater London, Hammersmith, Brentford, Woking, Barnet, Northolt, West Drayton, Twickenham, Hampstead, Paddington, Fulham and Uxbridge.

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City Problem Type Report Time
United KingdomHounslow TV
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • AbsterNash Abbie F (@AbsterNash) reported from Watford, England

    @SkyUK urgent help required. Cannot get thru to anyone at Sky and have been sent 1 date via chat and a different date via email. Need to get thru and cannot.

  • MarketerHayden Hayden 🚢 (@MarketerHayden) reported from Wandsworth, England

    Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    @SkyHelpTeam Yes, local issue reported, which could take up to 2 hrs to resolve (I first got this response when I checked at around 10pm last night) thanks for your quick response!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!

  • LorraineThorn GingerLolz (@LorraineThorn) reported from Merton, England

    Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam an update (although I’ve had no response from you)… the 3rd person I spoke to yesterday, later on, resolved it, easily! Which is a very satisfactory result, of course, but still worrying why 2 people earlier (one in retentions) told me they could offer no solution!

  • andy_stedman Andy stedman (@andy_stedman) reported from Hammersmith, England

    @SkyHelpTeam having real trouble with the paramount+ app on my Sky Q 2TB box, it won't play hardly any video's, just crashes and says I should reset my router!, very frustrating ! Please fix !

  • azrauk 𝕾𝖍𝖆𝖗𝖎𝖖𝖚𝖊 Nomani (@azrauk) reported from Borehamwood, England

    @RifatJawaid @SkySports @ICC So after £18 a month you still have to shell out more to watch this ? Sky is having tuition from Ms Sitaraman it seems. Utsav is not free ? Never seen it though, not interested.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?

  • jpph10 John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam That's five times the internet has gone down in EN5 today. It was out for 1.5 days last week. What is the problem?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • conorca49476685 conor casey (@conorca49476685) reported

    @SkySports @GNev2 Say it how it is Gary, he’s not good enough and you know it deep down. But you won’t because he is yore mate

  • Delvers63 Graham Delvin ® 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Delvers63) reported

    Wot channel is Celtic game on this week ? I’m guessing it’s another PPV event. this has 2 b the worst tv deal in the history of bad tv deals, never on tv,what’s the point in having @SkySports, costs a fortune & all the cash is hoovered up by epl, sick to the back teeth of it !

  • Wyndbhoy67 Paul (@Wyndbhoy67) reported

    @R0boCop1888 @tjg_tommy @SkySports I never said the deal was to show all Celtic away games, I’d be happy to watch another Scottish game if it was on. As a paying sky tv customer I can moan about it which i am they might not take notice that’s fine I can live with that.

  • rhyswebster1693 Rhys 👨‍🔧 (@rhyswebster1693) reported

    @SkyHelpTeam Need some help! My partner keeps having hard searches done on her credit, she’s been with you a year and now you constantly keep giving hard searches. We are buying a house and don’t need constant hard searches being done!

  • bralaysia Bralaysia (@bralaysia) reported

    @samfcasella @SkySports It's not really the first sign of trouble though, is it?

  • mmk6664 mmk666 (@mmk6664) reported

    @antmacca88 @SkySports @GNev2 Exactly ! I thought the same, why was he pressing so carelessly when they were open behind him. Absolute dog **** captain and defender

  • Salvo12310 Salvo123 (@Salvo12310) reported

    @SkyHelpTeam Dear @SkyHelpTeam i went through all the troubleshooting already. You have also changed my router but the problem is on the street and still you are asking me to re-contract or I have to pay £65 for an engineer for a problem that is not my fault.

  • neilhudsonLSC Neil Hudson 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇪🇺🏴‍☠️ (@neilhudsonLSC) reported

    @Big_Reddo @SkyHelpTeam @Larterlia Well actually my current tv is knackered (screen turned purple) and was going to get a new one but put it off as this was announced plus the remote on my sky+ HD box doesnt work as it shood anymore. The point is I could have got a new one weeks ago but didnt as waited for this.

  • yg1990_ Yuvraaj Gautam (@yg1990_) reported

    @SkySports @GNev2 The point @GNev2 makes about firing coaches won't solve the issue is ridiculously flawed. They are clearly underperforming. They have absolutely no skill set within them to justify them having those positions. We get they're your friends, but this now becoming a bit pathetic.

  • itsskitime Mícheál Ó Gallchobhair (@itsskitime) reported

    @samfcasella @SkySports “At the first sign of problems” we’re way beyond the first sign of problems.