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Sky outages and service status in Hayes, England

Service-wide status: Sky

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Hayes, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • Latest local activity: Sep 22, 5:41 PM GMT+1.

Share of direct reports from this area over the past 30 days.

  • 71% Internet (71%)
  • 12% Wi-fi (12%)
  • 10% Total Blackout (10%)
  • 4% TV (4%)
  • 4% Phone (4%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

Sky signals over the past 24 hours, with local activity from Hayes, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

  • Service-wide signals
  • Hayes, England and nearby areas
  • Service-wide baseline

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Northolt, Kingston upon Thames, Stanmore, Harrow, Walton-on-Thames, Hammersmith, Hounslow, Southall, Twickenham, Brentford, Slough, Bushey, Watford, Edgware, and West Drayton.

CityProblem TypeReport Time
Northolt Internet 10 hours ago
Kingston upon Thames TV 1 day ago
Stanmore Internet 1 day ago
Harrow TV 3 days ago
Walton-on-Thames Internet 7 days ago
Hammersmith Internet 7 days ago

Nearby cities with recent reports

Northolt

1 signals in the past 7 days

10 hours ago
Kingston upon Thames

1 signals in the past 7 days

1 day ago
Stanmore

1 signals in the past 7 days

1 day ago
Harrow

1 signals in the past 7 days

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • faieqahmed02
    (@faieqahmed02) reported from Royal Kensington and Chelsea, England

    @SkySports This multi-view is awful! I want to concentrate on watching 1 match, not 4 of them.

  • MargaretPart
    Margaret Partridge (@MargaretPart) reported from Egham, England

    @SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.

  • Leafs1201
    Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • NeverGiveIn123
    Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • nadeemshassam
    Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • TBoulders
    Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • danielthfc13
    Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam my sky keeps freezing, signal and connection all ok #help

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    @SkyHelpTeam Please will you explain why your automated phone service is telling me to phone back between 8:30am and 9:00pm, when it’s 8:42? I thought your slogan was “believe in better”? I’m not allowed to be 12 minutes late to my desk at my work. When will you be there?

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • MilesBlumsom
    Miles Blumsom (@MilesBlumsom) reported from Bushey Heath, England

    Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture

  • streekyBBBgetem
    Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • richiefit1
    RGLFITNESS1🏴󠁧󠁢󠁷󠁬󠁳󠁿𓅪 (@richiefit1) reported

    @charlieldrv @SkyHelpTeam Twice during the second half the Walsall game jumped back to the 38th min mark so switched to the Fleetwood game n that did the same!! £150 a month n this ****!!

  • Earl_ThankGoD
    Get_Lost (@Earl_ThankGoD) reported

    @vsparsaa @LiamKing07 @SkySports U lied. Caicedo and morgan rogers worth their fees and u said it is still too early for rogers like he will later flop or what, wake up from that stupid dream bro

  • raskinrangers72
    ScunneredBaw (@raskinrangers72) reported

    @GDenners89 @RangersFC @SkySports Away and support another team mate. What’s the point of even bothering if you’re this miserable

  • mancpunk
    Shivam Damohe (@mancpunk) reported

    @SkySports Sky Sports still milking Man United in 2026. Real journalism down the drain

  • oghenemere005
    Oghenemere (@oghenemere005) reported

    @adebary22 @SkySports How is that a problem to you if he doesn't play for the team you support?

  • jason_lewisj22
    Jason Lewis (@jason_lewisj22) reported

    @SkySports why is your stream on the sports+ app so bloody awful? It freezes, the picture goes & it’s always behind real time. We pay bloody good money for this rubbish. No wonder people us a firestick

  • JackLGriffiths
    Jack Griffiths (@JackLGriffiths) reported

    @SkyUK 11 days without broadband. Sky’s liaison with Openreach has been extremely poor: repeated calls, 3 cancelled appointments and engineers reconfirming that civils work is needed. Still no repair date. I just want Sky to take ownership and restore my service.

  • CritchlowMike
    Mike Critchlow (@CritchlowMike) reported

    @charlieldrv @SkyHelpTeam Picture quality on Sky is ****, they purposely downgrade this so you pay additional fees for HD and Ultra HD which isn't great also

  • SJS2310
    Spencer Sheriff 🇬🇧 (@SJS2310) reported

    @charlieldrv @SkyHelpTeam Same here, Birmingham v Southampton last night, lagging, crap picture, froze twice, dogshit service from Sky!

  • utd_king222
    United Fibonacci (@utd_king222) reported

    @VeritasAequltas @CraggerRagger @SkySports The add ons were never achieved

Recent Sky reports in Hayes, England

Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.

  • Northolt: Internet
  • Kingston upon Thames: TV
  • Stanmore: Internet
  • Harrow: TV
  • Walton-on-Thames: Internet
  • Hammersmith: Internet

Sky detected incident history

These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.

  • Detected:
    Detection ended: (26 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (4 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.
  • Detected:
    Detection ended: (13 minutes)
  • Detected:
    No end recorded. This alone does not establish the current status.

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