Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 02: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (15%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Hammersmith, Harrow, Woking, Wembley, Brentford, Wandsworth, Fulham, Barnet, Greater London, Paddington, Greenford, Slough and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box
-
Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
-
Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
-
Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
-
Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
-
John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
-
Celia Smith
(@celysmith) reported
from
Watford, England
Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
-
Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
-
Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
-
Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
-
Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Nick Spero
(@nickspero) reported
from
Barnet, England
@SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
london5000
(@london50004) reported
@SkyHelpTeam Thanks, most help I have had it 4 weeks. But still doesn’t actually cancel the subscription.
-
Richard Eden
(@richardeden71) reported
@SkyUK Hi we have been a diamond customer for 14 years and registered for a tv when announced and we are still waiting to be contacted . Is it still the case we are going to be offered one first or is that not the case anymore ?
-
Keith Strong
(@keithstrong) reported
@SkyHelpTeam Just signed up for a new contract at same time sorting broken Q box. In the last week this brand new box has had to be reset every day I’ve cone in from work. Blue light circling, red light on and box is buzzing. It works after switch on/off. Can you advise?
-
Lorraine Fazakerley
(@chatfollow) reported
@SkyHelpTeam I've had no WiFi all day, I've tried all the self help and keep getting the message you can't help. When will the outage be sorted please? CH61
-
UTDNV
(@utd_nv) reported
@BRSBenji @markgoldbridge @GNev2 Tbh not a fair argument this. You clearly never watch skysports or have any idea what sort of channel it is, so let’s leave it
-
lloydie
(@_lad1976_) reported
@SkyHelpTeam Can you just accept your app has issues and raise it with your team, no help article will stop the buffering issue it’s just badly optimised
-
M H-J
(@Hope541) reported
@SkySports In my business we don’t get a multi million pound payoffs for been bad at your job either so swings and roundabouts @GNev2 #nufc
-
Shay Miah
(@shayreppa) reported
If Sky Glass doesn't support 4K 120Hz, ALLM, FreeSync then @SkyHelpTeam @SkyUK deserve the "L" medal.
-
Kirsty
(@LFCKirstyLFC) reported
@SkyHelpTeam hi we have no internet connection on our sky tv but it’s working on other devices such as phones etc. Can you offer any help please?
-
S bert
(@StuBeem) reported
@SkyHelpTeam my broadband isn’t working, I’m unable to make calls. Your website sends me into an infinite loop with no actual help- how do I contact you to speak to someone?!?!