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Sky outages and service status in Hayes, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Hayes, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 19, 12:37 AM GMT+1.
  • 58% Internet (58%)
  • 22% Wi-fi (22%)
  • 12% Phone (12%)
  • 6% TV (6%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Sky

Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Hammersmith, Brentford, Slough, Watford, Kingston upon Thames, Edgware, Harrow, West Drayton, Hounslow, Southall, Rickmansworth, Ruislip, Wembley, Northolt, and Hampton.

CityProblem TypeReport Time
Hammersmith Internet 2 hours ago
Brentford Internet 6 hours ago
Hammersmith E-mail 18 hours ago
Slough Phone 1 day ago
Watford TV 4 days ago
Kingston upon Thames Phone 5 days ago

Nearby cities with recent reports

Hammersmith

5 recent signals

2 hours ago
Brentford

2 recent signals

6 hours ago
Slough

2 recent signals

1 day ago
Watford

2 recent signals

4 days ago
Kingston upon Thames

2 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • gunnersonwheels
    🎗Anthony Joy MBE 🎗 (@gunnersonwheels) reported from Watford, England

    Wow. If you didn’t enjoy the #WorldCupFinal do you even like football? Spare a thought for poor old @SkySports trying to talk up this weeks @Carabao_Cup ties. Tagline: “it’ll be a bit **** in comparison but hey, it’s football”

  • Leafs1201
    Paul Durrant (@Leafs1201) reported from Bushey Heath, England

    @SkyHelpTeam Hi, new customer here, just wanted to find out how can I find out my username and password to log in to my router settings , I need to add some smart lamps and need to turn the 5G Hz off temporarily to set them up, thanks 👍🏻

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • WoleAdesemoye
    Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • Temple64Sybil
    John Smith (@Temple64Sybil) reported from Harrow Weald, England

    @jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.

  • lastminutepete
    Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • martinyemi
    Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • WendySimmonds69
    Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • gedweston
    Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • heatherfarmbro
    Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • OmzBk
    OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGothhausen
    Jonathan Evans 🖤💛😺🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿🇵🇱 (@TheGothhausen) reported

    @HarrietAnn40374 @andrewc44104127 I watch live sports on SkySports, ESPN on Disney+, Amazon Prime Video, Netflix, Premier Sports and DAZN and I need to pay the stupid tv licence fee to watch them as it’s a live broadcast

  • DanPott99779297
    Dan Potter (Ancestry Daniel Graham Potter)🧡🖤🇬🇧 (@DanPott99779297) reported

    (SkySports) I took a new deal for Sky Sports a couple of Months a go and got x2 Months free! I had my 1st paid Month (around £35) this Month (August '26). I called Customer Service to enquire about the new Price Offer of £22 a Month and I got a PRICE MATCH! #skysports

  • 1HowardWalker
    Howard Walker (@1HowardWalker) reported

    @Alan_G_Shaw @SkySportsPL So were we. Another weekend down the toilet thanks to @SkySports

  • shymon99
    simon foster (@shymon99) reported

    @skyuk Wow your customer service is now appalling..... How do I make a complaint... Including complaining about the cancellation team -who just cut me off

  • KevinDe30315301
    Kevin Delaney (@KevinDe30315301) reported

    @SkySports Sky sports as bad as ever

  • MdKhanmon
    Md khanmon (@MdKhanmon) reported

    @BayseSports Cancel those @SkySports and @footballontnt subscriptions... If I want to watch wrestling, it's on Netflix

  • cmwba
    Colin Morty (@cmwba) reported

    @KevvyJ63 @SkySports @virginmedia I agree, every season is the same! Might as well have the reception from an empty baked bean tin! Inept service.

  • Themanw86823082
    The man with no name (@Themanw86823082) reported

    @SkySports Sky Sports are just as bad as the 2 clown they have working for them, like Carragher & Neville. I hope the new Sky owners put a stop to this embarrassment. The season hasn't even started, & already Arsenal & City are being insulted. Get new commentators to help the blind fans.

  • _whosthatjess
    Jessica (@_whosthatjess) reported

    Hi @SkyUK, you’ve ripped my Nan off for around £5000 and are refusing to help her get this money back. She’s a pensioner and doesn’t have this to spare. She’s been offered a phone line at £10pm but I’m not sure how this helps anyone but you?

  • 85MarkAnthony
    Mark Anthony (@85MarkAnthony) reported

    @TheClubLiveTw @SkySports McKola is the worst