Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB3 and UB4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Paddington, Wembley, Hampstead, Wandsworth, Kensington, Watford, Bushey, Beaconsfield, Brentford, Fulham, Merton, Edgware and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Internet | |
| London |
||
| Paddington |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Chris Bloomfield
(@USAcharitycycle) reported
from
Wandsworth, England
@VodafoneUK stop charging me for skysports packages - 1. I didn’t sign up for skysports2 in the first place. 2. Apparently you can’t refund me, I have to contact sky - weird. 3. I only renewed my contact less than a month ago but I’ve been charged 4 times for skysports #terrible
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Tom Bloomfield
(@TJ_Bloomfield) reported
from
Hammersmith, England
@SkyHelpTeam If you'd bothered to actually read my reply you'll have seen that I've already 'tested' my line, and the results you give are complete lies! If there's no email address then can I have a contact number please, because I'm not getting the service promised in my contract.
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Josh Bett
(@JoshBett1) reported
from
Richmond, England
I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡
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James Morris
(@JamesMorris77) reported
from
Hammersmith, England
@SkyUK @SkyHelpTeam is the absolute worst company I’ve ever dealt with. Appalling customer service. Over 12 years a customer and treated like utter shit. A total disgrace they don’t care at all about their customers. Utterly disgusted @Ofcom @BBCWatchdog
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Depraved Acid
(@DepravedAcid) reported
from
Hounslow, England
@SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty
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John de Braux
(@johndebraux) reported
from
Croxley Green, England
What a time to lose your TV signal and internet. Thank goodness for @bbc5live. Boo to @SkyUK. Well done England. #rugbyworldcup2019japan
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Sheree
(@Sheree_Kirby) reported
from
London, England
@SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)
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ASHOK PARMAR
(@ashpar11) reported
from
Harrow Weald, England
@SkyHelpTeam No ******* plans as your internet and phone not working.
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Nick
(@NickSmedley48) reported
from
Bagshot, England
@SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref
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amal sasikumar
(@amalsasikumar) reported
from
Kingston upon Thames, England
Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive
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T
(@Miaopow) reported
from
Richmond, England
Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.
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ASHOK PARMAR
(@ashpar11) reported
from
Harrow Weald, England
@SkyHelpTeam worst Customer service and also broadband and telephone not working, no engineer until Wednesday. Why not have your own engineers instead of openreach.. so pissed off for moving to sky..😡🤬🤬🤬
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Alan Mehdizadeh
(@alanmehdizadeh) reported
from
Southall, England
Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.
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Kamal Singh ツ
(@KamalSingh_28) reported
from
Kingston upon Thames, England
@SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.
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Edward Baran
(@edward_baran) reported
from
Kensington, England
@daisymcandrew @SkyUK Whatever you do, do not go to @virginmedia . Totally unreliable broadband and worse customer service
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Mark Roche Photography
(@MarkRochePhoto1) reported
from
Barnet, England
Can’t believe how @SkyHelpTeam have treated me in the last few weeks.i have been a longtime good customer and this week I explained that I payed my monthly fee they say it got lost in the system I sent prove and after paying 140 quid they’d cut me off #discusing going elsewhere
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Daisy McAndrew
(@daisymcandrew) reported
from
Brentford, England
@Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!
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Lena
(@loveitcountry2) reported
from
Hounslow, England
@pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@TopCrimson19) reported
@312mju @SkySports If Nunez scores in his first game, you just know a column will be posted two days later saying that City won’t be able to keep up with Liverpool this season. Worst pundit I’ve ever known.
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Andrew Jazzie
(@AndrewJazzie) reported
When will the issue with adding Paramount+ be resolved? We’ve tried every day only to get the same message to try again later. Some form of broadcast should be done so we all know where we stand. @SkyHelpTeam
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Louise
(@loopylu_uk) reported
@SkyHelpTeam Diamond but I have to say the 3rd party company you use for the mobile side of things needs looking into. Shocking! I've had an ongoing issue for nearly a month now. Never had an issue with the TV side 🤞
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The Sheriff
(@4EVAEFC) reported
@SkySports We probably have the worst record of recruitment of any club in recent history. I bet our scouting network have literally scrolled through Instagram looking for players and found this! ‘Here we go Franky boy, we’ve found you one!’ Shambles.
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Glyn Aston
(@aston338) reported
@SkyHelpTeam Ye I have spoken to the sky team on the phone who told me it a problem that sky is aware of. That lots of people are having because the system can’t take more that 300 new customers per min on to it. That’s straight from shy tech them selfs
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Jimmybegood
(@cravencottager9) reported
Does anyone watch @SkyUK for anything else than sports anymore any more (minus the woke presenting and minus the awful @SkySportsNews ?)…and as for @SkyNews ..a financial drain for many years now, whose viewing figures continue to decline.#justsaying #whatmostpeoplethink
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Just Human
(@rusi_kathoke) reported
@SkyUK get your finger out and stop abusing direct debit mandates and taking money that doesn’t belong to you by overcharging accounts through your incompetence. Things are bad enough in the UK without your Finance Dept’s incompetence making things worse.
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Phil19
(@Philiprogers1) reported
@SkyHelpTeam Day 4 and I am still getting the same message, this is really disappointing! How can it still be an issue after 4 days!
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Jay Unsworth
(@shafterjay) reported
@SkyHelpTeam Gold and makes no difference what so ever customer service told me at the end of my contract if I want cheaper bills cut items off my package and then put my bill up £10 a month
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Sally Spencer
(@MrsSpanner47) reported
@SkyUK recontracted last week, assured no issues with my broadband continuing, now cut off and no one is able to help. I’m an on call manager for a charity supporting elderly people with dementia and am unable to access emergency information. Please help URGENTLY