Sky outages and service status in Hayes, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 7 outage signals in the last 24 hours around Hayes, including 7 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
- Internet (60%)
- Wi-fi (23%)
- Phone (10%)
- TV (4%)
- Total Blackout (3%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 14: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Hayes, England
The most recent Sky outage reports came from the following cities: Kingston upon Thames, Edgware, Harrow, West Drayton, Watford, Slough, Hounslow, Brentford, Hammersmith, Southall, Rickmansworth, Ruislip, Wembley, Northolt, and Hampton.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Thames
|
Phone | 18 hours ago |
|
Edgware
|
Phone | 18 hours ago |
|
Harrow
|
Phone | 19 hours ago |
|
West Drayton
|
Phone | 19 hours ago |
|
Watford
|
Phone | 19 hours ago |
|
Slough
|
Phone | 19 hours ago |
Nearby cities with recent reports
11 recent signals
2 recent signals
2 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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N 💙🏳️🌈 (@Nicole_UB3) reported from Hillingdon, England@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England@virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia
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Sattapaal (@sattapaal) reported from Hillingdon, England@Naby_Lass @SkyUK ****. Do you have access to the BT sport's app??
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Ged Weston (@gedweston) reported from Richings Park, England0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England@SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.
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Mark Thorley 🏴 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
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Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, EnglandOh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Christian (@vfbr2001) reported from Ealing, England@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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suki-design.com (@SukiHubbard) reported from Richmond, England@SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!
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Mike (@muttleyman) reported from Hounslow, England@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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Fiona (@FionaFwarlow) reported from Richmond, England@SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!
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Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, EnglandHey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Randolph Ham (@RandolphHam79) reported from Hammersmith, England@SkyHelpTeam Seriously? Engineer only available on December 11? What the hell?? 🤬😠 But damn you are fast to invoice me £30 for the booking and now you tell me that I'll be without TV for 2 week's? I wonder if you will DISCOUNT THOSE 2 WEEKS FROM MY NEXT BILL. 🤬😠😠😠
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Jess (@MrsScreech) reported from Hillingdon, England@SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?
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Alyn Burke (@alyn1957) reported from Hounslow, England@SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.
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a (@__astin__) reported from Hounslow, England@Nickthered123 @SkySports Okay, don't watch it then. Problem solved.
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Heath (@treepassionista) reported from West Molesey, EnglandRubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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🎗Anthony Joy MBE 🎗 (@gunnersonwheels) reported from Watford, EnglandWow. If you didn’t enjoy the #WorldCupFinal do you even like football? Spare a thought for poor old @SkySports trying to talk up this weeks @Carabao_Cup ties. Tagline: “it’ll be a bit **** in comparison but hey, it’s football”
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Mark Thorley 🏴 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris (@chrisnufc84) reported@cxdi55 @skytv @SkyHelpTeam Yes because it’s a new customer offer!! Is everybody stupid?
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Oscar (@Oscarsaurus) reported@cxdi55 @skytv @SkyHelpTeam I had the same problem and spent about 2 hours on live chat with them because I'm a stubborn ***. Got them to reduce the price to what it would be for a new customer by telling them that if they didn't honour the price I would be switching providers immediately.
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🇻🇮 (@MuskCaughtAP) reported@SkyHelpTeam You guys are useless. I’ve been in the queue for an hour, it seems like you don’t want to face the music in regards to my complaint
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L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
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Adam (@AdamH_Ash) reported@cxdi55 @skytv @SkyHelpTeam Cancelled just this week for the same reason. More than doubled my tv package and broadband and the best they could offer me was £3 off. Horrible to deal with. Their retention team used to be ok now it’s gone down big time!
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ER but not the Queen (@iluvbatfink) reported@stephenmcginn @SkyHelpTeam It's gone terrible hasn't it! I get 'Emergency Calls Only' pretty much every evening! 🙄
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Mark Carder (@Sparky_1968) reported@cxdi55 @skytv @SkyHelpTeam Hate the way companies treat loyal customers over new customers. It’s disgusting and no encouragement to stay
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Margins36 (@margins36) reported@cxdi55 @skytv @SkyHelpTeam We’ve just left Sky and gone to EE for a better service/data for lower price
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stephen mcginn (@stephenmcginn) reportedCheers @SkyHelpTeam I had to cancel my evening calls this evening, due to no network!!! 🤡
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Kayleigh Mcdonald (@legs86_little) reported@SkyHelpTeam - yet again Sky Mobile is down. I CANNOT make calls!! Not even when connected to WiFi. Why am I paying for my contract phone bill when I can't even use my phone???? @SkyUK I want discount off my phone bill next month!! Many thanks.