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Sky Outage Report in Hayes, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 12/07/2025 14:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: London, Wandsworth, Barnet, Chertsey, Greater London, Hammersmith, Hounslow, Greenford, Harrow, Woking, Wembley, Brentford, Fulham, Paddington and Slough.

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City Problem Type Report Time
United KingdomLondon E-mail
United KingdomWandsworth Total Blackout
United KingdomLondon Internet
United KingdomBarnet Wi-fi
United KingdomLondon Internet
United KingdomChertsey Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • jacquilowe Jacqui Lowe (@jacquilowe) reported from London, England

    @SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Att Nathan Not working. So every bit oF money is crushal to me If specific instructions are given froM a customer for a date this shoUlD be accepted last month was fine But unfortunately this month was not equals I asked the operative serial times why u never toOk the mon

  • martinjorourke Martin O'Rourke (@martinjorourke) reported from Wandsworth, England

    @SkyHelpTeam hi, my phone line has been down for 3 weeks, I've tried everything online to fix it but it's still not working, how can I speak to someone?

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyUK I'm a gold member And still waiting for my refund more then 1 week know and the operators keep on saying its been refunded to my credit . Operators should listen to customer and not do what they won't

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • FinleyTheFloof 🐺FinleyTheFloof🐺 (@FinleyTheFloof) reported from London, England

    @SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • RicciCastro Babajou (@RicciCastro) reported from Wandsworth, England

    @SkyHelpTeam any update on outage in Wandsworth area. Status page says everything is fine & no planned works listed. @SkyUK

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • RookeryEmma Emma Trill (@RookeryEmma) reported from Watford, England

    How ******** have fans made it to an 8pm kick off on boxing day. @SkySports ruining football once again 🤝

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam GooD afternoon Nathan Thank for reaching out to Me Ok so 2 things So the problem was on the 7th of this month my tv and broadband taken And the mobile was not taken on the 7th I gave specic instructions cause last year in Feb I had a very bad accident. Know I'm much better

  • fussballchef Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • Fabs11111111 xxx (@Fabs11111111) reported from Kensington, England

    @SkyHelpTeam Equals. I complained. Via to me complainIng I clOsed all accounts down And spoke to Sky And said I'm not happy I got to pay only for the sim for a few months then Back to normal price there no reduce nothing still not happY My name is mr fabio. Freemantle

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • Mark_BarkingFC Mark S (@Mark_BarkingFC) reported from London, England

    @SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • macauleyhughes4 Macauley Hughes (@macauleyhughes4) reported

    @SkyUK broadband services are absolutely tragic. Can't even do my job from home because of how ridiculously slow it is & tried ringing Customer Service only to find its all automated & nobody I can speak too!! Shambles of a company.

  • factamaloids Factamaloids* (@factamaloids) reported

    @liz_blogg @gasheroo @SkyHelpTeam Yep - Scarborough here... Myself and neighbours have had no broadband for 6 hours now. Definitely a problem.

  • IslesKate Katie (@IslesKate) reported

    @SkyHelpTeam Thanks. Unfortunately I’m still confused. It has the correct name but has my ex husband and old address as the main account holder. Yet the services have obviously just been connected to my current house. Is there anyone who can help me to sort this out please as I can’t? 1/2

  • Iggipoppop Ian aka Iggi (@Iggipoppop) reported

    @SkyHelpTeam I'm not feeling particularly patient! It's just gone twice in the time it's taken to have this delightful exchange! How many occurances is it until I can cancel my contract with you free of charge?

  • Suz05 Suzy Ive (@Suz05) reported

    @SkyHelpTeam Book an engineer the video says... I did and they were no show due to a **** up on Sky's end!! Now not available until January, but it's OK as I get £25 as a sorry(!) No chance am I paying for a service I'm not getting for 4 plus weeks. What a joke! Awful.

  • jkaur97 Jenn ❤ (@jkaur97) reported

    @SkyHelpTeam I have raised a complaint & asked for an operations manager to contact me. Earlier today an agent contacted me, was getting no where with him so asked for an Ops manager to contact me(again) Again, an agent contacted me. Told her to put me through to a manager and she cut me off!

  • Xofttam14 Matthew (@Xofttam14) reported

    @Ciel_Logan @SkyHelpTeam 01723 is down. It's an openreach fault. Sky won't be able to help.

  • iashy Ian Ashworth (@iashy) reported

    @SkySports Doesnt help he played on the left last night rather than central .

  • printshowadam adam every (@printshowadam) reported

    @virginmedia Fit myself. I wouldn't of found out unless I called. Terrible service, on hold now (22 minutes and counting) WiFi in two rooms and no more. I guess I should've stayed with @SkyUK

  • ianhutchins12 Ian Hutchins (@ianhutchins12) reported

    @SkyHelpTeam Nothing on here of any help tbh