Sky

Sky Outage Report in Hayes, Greater London, England

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The latest reports from users having issues in Hayes come from postal codes UB4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 02/27/2026 14:10

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Barnet, Kensington, Twickenham, Harrow, Amersham, Paddington, Northolt, Wembley, Hounslow, Stanmore, Mitcham, Southall and Wandsworth.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon E-mail
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • Mr_Unique_Voice 🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭 (@Mr_Unique_Voice) reported from London, England

    @SkyHelpTeam Still having issues....

  • shoeburger Kieran Shew (@shoeburger) reported from Merton, England

    @SkyHelpTeam Since the storm, my sky box isn’t receiving signal. I’m in a block of flats. Tried calling, wait on hold for ages. How do we get someone to repair our dish? Why don’t you have an online solution for this. It’s 2022

  • paulstevenlewis Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam It’s very frustrating and I can’t imagine what else to try! Thanks for your help.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • Kierbro Kieran Brown #FRSA 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏳️‍🌈 (@Kierbro) reported from London, England

    @SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough

  • JPA_LFC jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • ozwilliams101 Kevin Williams (@ozwilliams101) reported from Kensington, England

    @SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????

  • MaxBurrell5 Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • martinyemi Martin Chainani (@martinyemi) reported from Hillingdon, England

    @SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE

  • taimur_khann Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • 25FernaFan Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • kmckeand Kate McKeand (@kmckeand) reported from Wandsworth, England

    My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???

  • jpph10 John PP Hunt (@jpph10) reported from Barnet, England

    @SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • stevebaz10 Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • pujab29 Puja Bhatia (@pujab29) reported from Paddington, England

    @SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house

  • TrudaSpruyt Truda Spruyt (@TrudaSpruyt) reported from London, England

    @SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer

  • munirawilson Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • LouKF93 LF (@LouKF93) reported from London, England

    @SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.

  • philmcraig Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sy_o_87 Simon Owens (@sy_o_87) reported

    @SkyHelpTeam That’s poor, thought I was upgrading when I got sky glass, with sky Q I could record and watch later.

  • NigelbutlerS1 Nigel (@NigelbutlerS1) reported

    When you phone @SkyUK customer services and the person on the other end of the phone is foreign and you can't understand them.........🙄

  • deangray12 beangray🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@deangray12) reported

    @SkyHelpTeam hi my phone can't send or receive texts messages Is there a known issue

  • dizzy0603 David Smith (@dizzy0603) reported

    @skyuk It’s been two weeks now since I contacted you concerning the 2FA codes being blocked on Sky Mobile and despite a promise of it being fixed in 72 hours it’s still an issue. Any update please?

  • EmalieWalsh Emalie Walsh (@EmalieWalsh) reported

    @virginmedia wow talking to your customer service team on WhatsApp and they are lying about prices for new customers that are available to view on the website. And then threatened to put my bill up when I questioned it. Fantastic, @SkyUK how’s your customer service?

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @hardman_lisa @SkyHelpTeam No there is no provision for WFH on a domestic broadband service as per Ofcom regulation and Skys SLA with you. Get yourself into the office or make other arrangments you lazy sod

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @Jonno1st @SkyHelpTeam Sometimes the cost of providing the same service increases you doughnut

  • Jonno1st Jon Latham (@Jonno1st) reported

    @SkyHelpTeam Yes I accept that but how about rewarding your customer base?! Not happy with the increase in charges. Cant say your service has improved or warrants it!

  • esarty Esarty (@esarty) reported

    @SkyHelpTeam Over the course of about 2 hrs wasted on the phone I was advised to wait 2 weeks to see if it improved, then told it wouldn’t improve, then told I’d been put on a 6Mbps service without being told, but charged for 60+Mbps. If I hadn’t pushed I’d still be in the dark in 2 weeks.

  • BlackCountryBob Black Country Bob (@BlackCountryBob) reported

    @SkyHelpTeam That goes around in circles telling me I’m an existing customer! I know that!