Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 10: Problems at Sky
Sky is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (52%)
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TV (26%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Slough, Hounslow, Hampton, Brentford, Epsom, Paddington, Ruislip, Uxbridge, Amersham, Kingston upon Thames, Hammersmith, Kensington, Hayes and Windsor.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| Slough |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Stephen McClay
(@SMcClay29) reported
from
Harrow Weald, England
Obviously @SkyUK ‘s slogan of “believe in better” doesn’t extend to their customer service: after asking to move the date of my installation next week, I expected maybe a couple of weeks’ wait, not October! Oh and I’ll still be charged for it as if it was installed this month?!!
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam Please I have done all this before, I’ve had broadband guy out and a TV woman out and there’s still issues. For 4 months now and still £100 you take from me with no resolution.
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john parslow
(@hornetboy84) reported
from
Rickmansworth, England
@samlomas @RookeryMike Doesn’t help my 84 year old ST holding dad who have sky q access but no access via a computer etc ... Could really do with a code pass that unlocks this for them on sky directly . @SkySports innovate ?
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Sandra McKay
(@nistasan) reported
from
London, England
@SkyHelpTeam hi our broadband is down - orange light on hub for Internet. Any known issues in se23? Done the online diagnostic with no joy. Thanks.
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lizzie farrant
(@Lizzie_Farrant) reported
from
London, England
@SkyHelpTeam I am an NHS worker WFH and my broadband has stopped working. 2hrs of going round in circles with online support. Now way to speak to anyone. Please help!!!
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Geoff Silva
(@SilvaGeoff) reported
from
Beaconsfield, England
Damn rain means no @SkyUK ..... in these days of technology its ridiculous.
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam not one mention of an outage in my area on your feed!!! Frustration is REALLY setting in
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam funny how my neighbors have the same problem call there provider and it’s fixed next day I told you lot yesterday guess what not fixed you haven’t even been to the box at my address just want to run line test
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Samia Badani 💚
(@SamiaBadani) reported
from
Kensington, England
@SkyHelpTeam Thank you. Still you should work on an entertaining message whilst there’s no signal. Went through the 5 steps and checked with other residents. Fault seems to be communal aerial on our so it’s over to @jjcaspell to send us someone
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Never had a problem with @SkyUK but when I’m out of contract and @virginmedia could give me a better deal, of course I am going to switch. What I don’t like is how unprofessional the sky agent was about the fact I was switching to Virgin ... NOT NEEDED 🤬
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam 5 days is not good without any service at all?
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Darren
(@darriekylie) reported
from
Kensington, England
@SkyHelpTeam so I spoke to someone at broadband who can only tell me there’s an outage in my area 5 days of not being able to work from home is not good they advised to contact Openreach they say speak to u, possible to get any answers on this issue! frustration is setting in.
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Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
Bloody hell @SkyUK your broadband is ****! I’ve had intermittent connection since April, a broadband and tv visit and it’s still crap... quick enough to take my £100 a month though huh!! Can’t call or contact you either #pissedoff @SkyHelpTeam
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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mark cording
(@sparkloaf26) reported
from
Barnet, England
@SkyHelpTeam your broadband is utter crap pay for ultrafast and get rubbish signal upstairs shouldn't matter with the amount of people streaming... how can I bust the signal to upstairs
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports Too slow off the mark as usual!
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Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
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Shed4Ever
(@Shed4Ever) reported
from
Wandsworth, England
@SkyHelpTeam very disappointed with sky never had a problem with them now I have a problem there ******* me about my phone line has been knocked off on the box on my landing I told them this but yet you want to run a line test that of course will fail
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Lee
(@ChrisLe15970575) reported
@SkyUK Do NOT buy this unless you enjoy wasting your time with sky tech support who don’t give a toss! I’ve had mine since October & it’s the worst thing I’ve ever bought! You lose channels, it disconnects from the internet for 0 reason, the pucks should be called pukes, avoid avoid!!!
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Charmaine@AFC
(@charmaine86afc) reported
@SkyHelpTeam Sky is a complete joke put my package up from 89 to 111 a month...oh how I wish I could get Virgin...I'm so close to cancelling after 13 years as a loyal customer...was going to put it up to 146 a month...greed is all I can say..looking at now TV & vodaphone internet
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Paul Stewart
(@sliverlodeone) reported
@SkyUK Such an awful strategic decision. You need a new CEO!
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Shane Brown
(@shanebrown74) reported
@SkyHelpTeam Yes, it's a communal aerial, too. So, it's down to the housing association, unless it gets hit by a bird or a branch and put back into place!
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Chang
(@MarcusChang1990) reported
@SkyHelpTeam please help. I've updated the sky store app on my 2 smart TV, and now it's saying they are new devices and won't let me play films on them. I've literally rented a film earlier today and now stuck watching on my phone. I can't make any device changes until March.
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FPL Michelle
(@fpl_michelle) reported
@elftok @SkyHelpTeam Why do you think Sky is so expensive? You paid for the dish, and they can't be arsed to take it down and re-use it. They have no corporate policy regarding giving a damn about the environment - YET.
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Ben The Geek
(@RunAwayGeek) reported
@Joell87742720 @Pete121Evans @SkyUK If you read what I wrote, I said AND a sound bar with Dolby Atmos, so thanks for proving my point. Also, your TV is mid range with a Poor OS, lack of apps. The Bravia colour engine is OK but would rather have a Samsung Neo or LG etc..
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Peter Jones
(@StargazerUK1984) reported
@daisyflower1981 @SkyUK The Puck to me is kind of like an amazon firecube or apple tv device and could of been one the better devices that was an all in one package with every service available. I personally feel they had an opportunity to open up to alot more people as not everyone wants their TV.
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Zpurnia
(@JupiterGreatest) reported
@SkySports wtf, no champ clubs interested?
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Remi Cribb
(@RemiCribb) reported
@SkyHelpTeam Hi, yeah went through all the steps, checked every possible update but no help to be honest. Tried every trick in the book in regards to the actual rooter, many people in the village also experiencing the same problem as us?