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Sky outages and service status in Hayes, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hayes, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 17, 5:37 AM GMT+1.
  • 62% Internet (62%)
  • 22% Wi-fi (22%)
  • 9% TV (9%)
  • 4% Phone (4%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Sky

Sky is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Hammersmith, Feltham, Harrow, Hounslow, Ealing, Slough, Brentford, Wembley, Southall, Hampton, Northolt, Gerrards Cross, Ruislip, Edgware, and Watford.

CityProblem TypeReport Time
Hammersmith Internet 11 hours ago
Feltham Internet 16 hours ago
Harrow TV 3 days ago
Hounslow Wi-fi 5 days ago
Hammersmith Total Blackout 5 days ago
Hammersmith Internet 5 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

11 hours ago
Ealing

2 recent signals

6 days ago
Feltham

1 recent signals

16 hours ago
Harrow

1 recent signals

3 days ago
Hounslow

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • Temple64Sybil
    John Smith (@Temple64Sybil) reported from Harrow Weald, England

    @jd87978 @SkySports Top class, he ain't. Not AJ fault but heavyweight boxing is ****. No one 9f any class like the 60,'s,70's.

  • FionaFwarlow
    Fiona (@FionaFwarlow) reported from Richmond, England

    @SkyHelpTeam Hello, yes I have & it says no known issues. But our Sky went down just after 12:00pm today. I have tried all the usual but no luck!

  • gedweston
    Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • TohottoTrott
    Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    Wtf @SkySports switching #ENGvIND from main event to show women’s football, I would love to know what percentage switched

  • GreedyGit
    Ketul Patel (@GreedyGit) reported from Watford, England

    @SkySports when are you going to fix the sound outages on your IPL coverage? We are now in match 3 and am still getting the problem during key commentary moments. #Ipl2021

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • mademilykate
    Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam Sky broadband is down . I have been trying to go through your trouble shooting prompts. Which has told me my router setup is the issue, yet you’re fully aware there’s a problem at my local telephone exchange? Can you inform your customers there’s a problem?

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @Dransyo @SkySports Are you stupid?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _thatsmeruth
    Irut (@_thatsmeruth) reported

    @SkySports So it’s mean that personal terms is not a problem

  • TheLobbyGobbler
    Mike Gore (@TheLobbyGobbler) reported

    @leythdave @SkySports @SkySportsRL I had that issue so reloaded the red button to get it on, the picture kept going blurry too during the game.

  • LeeroyBrown01
    Leeroy Brown 🚲 🏍️ 🚙 🛻 (@LeeroyBrown01) reported

    Calling a data cable an umbilical cord just because it’s plugged into an F1 car is just stupid. #f1 #skysports

  • 50shadesofhaigh
    Luke Bernard-Haigh (@50shadesofhaigh) reported

    @Ethanisraelite @SkyHelpTeam Not a troll reply, but how did you send this tweet Ethan? Can you not use whatever connection used to login to your Sky account to pay?

  • KirstyCodes
    Kirsty Marks (@KirstyCodes) reported

    @SkyUK how to lose a customer in less than a week 1. Miss sell a package because they can’t get that broadband 2. Cancel the broadband on the day of new install 3. Charge them more money for a less speed broadband I’m off to a competitor 🤡

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • BrightEnob29853
    TRAY SAVAGE (@BrightEnob29853) reported

    @AkintoyeFemi8 @ultimate_kombo He is a bigger journalist he has to verify his news properly before saying, not jumping on every trending issue, will skysports post something because it's trending?

  • bevjones55
    Bev (@bevjones55) reported

    @SkyHelpTeam @SkyHelpTeam I have an open complaint (Ref: KMM78061770V53871L0KM) because an advisor ghosted a promised callback. Your team texted me a link to log in, but I'm locked out of my account. I work in a hospital with NO breaks and cannot take calls. Please DM me

  • Mabear_Cwright
    Jules Carwtright (@Mabear_Cwright) reported

    @SkySports So rude.

  • amrish1304
    manishR (@amrish1304) reported

    @SkyUK @SkyHelpTeam @Ofcom Dear Sky please update or recall your sky max hub routers as they are really not great.compared to other wifi 6 routers on the market from other providers this is by far the worst.and for the price you charge you are not cheap either