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Sky Outage Report in Hayes, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

March 30: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Wandsworth, Hammersmith, Harrow, Fulham, Stanmore, Brentford, Watford, Southall, Slough, Hounslow, Wembley, Greater London, Barnet, Northolt, and West Drayton.

CityProblem TypeReport Time
Wandsworth Internet 4 hours ago
Hammersmith Wi-fi 1 day ago
Harrow TV 1 day ago
Fulham Total Blackout 2 days ago
Hammersmith Internet 2 days ago
Hammersmith Total Blackout 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • MrLuxuryYacht
    Mark Ellerington (@MrLuxuryYacht) reported from Harrow Weald, England

    @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what

  • elxliee
    Ellie ..† (@elxliee) reported from Kingston upon Thames, England

    @SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online

  • MarcusWeedon
    Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

  • PhilipCollins24
    Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤

  • celysmith
    Celia Smith (@celysmith) reported from Watford, England

    Please help us out @SkyUK @SkyHelpTeam We’ve tried your help team but got nowhere. We Need WiFi!

  • AndyLondon43
    Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • mrjonnyrimmer
    Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • nickspero
    Nick Spero (@nickspero) reported from Barnet, England

    @SkyHelpTeam been utterly left in the lurch by Sky despite having been a customer for >20 years (& a VIP whatever that means).

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************

  • RebeccahCJ
    Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help

  • hyrume1
    (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • ashleyljames
    Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • ARBack1
    Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • peter33266430
    peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    Why is it so difficult to get help from @SkyHelpTeam .. my sky Q won’t connect to my Sky hub box

  • Peachey_79
    Charlene (@Peachey_79) reported from Wandsworth, England

    @JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Mattboi83
    Matt Mills (@Mattboi83) reported

    @SkyUK been on the phoneline for an hour to cancel my tv package and still waiting 😡 yet when i wanted to set up was straight through 🤨🤨

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam Yeah weirdly it was working on Sky Go app on my phone but now it’s not working on any device.

  • richgcook
    Richard Cool (@richgcook) reported

    @SkyHelpTeam I’ve just added another device to Sky Go. I can watch BT Sport on my phone via the app fine but on my PC I get a 1410 error. Can you help?

  • sam_j_watts
    Samantha Watts (@sam_j_watts) reported

    @SkyHelpTeam I've tried to but my mobile data is that slow it keeps timing out.

  • COLFESeconomics
    COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam yet again broadband not working... you’ve had months to sort this out.

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam They’ve refused a few questions. Just completely ignored them every time. One final time eh - does ‘you can cancel your contract AFTER it ends’ make any sense to you @SkyUK? If you have cancellation options, why don’t I get a cancellation option? (This means it’s not available)

  • BradJoy93
    Brad Joy (@BradJoy93) reported

    @SkyHelpTeam Even your reply now is a joke ‘we’ve dealt with that, got something new?’ You haven’t dealt with anything. You’ve told me to shut up and pay up. I can NOT cancel my deal, you know and I know it. Why? Why is that not an option? This has NOT been answered

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 1 No I tested the line on Friday and I was told there was an issue and that an engineer would come and sort without having to come in within a few days. That response was by text yesterday so I assumed it had been sorted. I have been at work today but my wife is working

  • ElleJ35
    Lianne Johnson (@ElleJ35) reported

    @SkyHelpTeam I know how to contact you, that isn’t the issue. The issue is it’s now 4 days since your teams have been looking into the issue & we are getting nowhere.

  • anorak58
    Lee Wakefield (@anorak58) reported

    @SkyHelpTeam 2 from home and has had to cancel teams meetings because of the poor broadband