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Sky outages and service status in Hayes, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 9 outage signals in the last 24 hours around Hayes, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Phone.
  • The most recent signal from this area was received Aug 13, 9:00 PM GMT+1.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 10% Phone (10%)
  • 5% TV (5%)
  • 3% Total Blackout (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 08:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Kingston upon Thames, Edgware, Harrow, West Drayton, Watford, Slough, Hounslow, Brentford, Hammersmith, Southall, Rickmansworth, Ruislip, Wembley, Northolt, and Hampton.

CityProblem TypeReport Time
Kingston upon Thames Phone 5 hours ago
Edgware Phone 5 hours ago
Harrow Phone 6 hours ago
West Drayton Phone 6 hours ago
Watford Phone 6 hours ago
Slough Phone 6 hours ago

Nearby cities with recent reports

Hammersmith

11 recent signals

1 day ago
Kingston upon Thames

2 recent signals

5 hours ago
Hounslow

2 recent signals

16 hours ago
Edgware

1 recent signals

5 hours ago
Harrow

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • SarahElizBall
    Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • muttleyman
    Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • gedweston
    Ged Weston (@gedweston) reported from Richings Park, England

    0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK

  • Balmerrrrr
    Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • theresacoote
    topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • TohottoTrott
    Matt Davies (@TohottoTrott) reported from Harrow Weald, England

    Wtf @SkySports switching #ENGvIND from main event to show women’s football, I would love to know what percentage switched

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • SMcClay29
    Stephen McClay (@SMcClay29) reported from Harrow Weald, England

    @SkyHelpTeam Please will you explain why your automated phone service is telling me to phone back between 8:30am and 9:00pm, when it’s 8:42? I thought your slogan was “believe in better”? I’m not allowed to be 12 minutes late to my desk at my work. When will you be there?

  • mattstreuli
    Matt Streuli (@mattstreuli) reported from Iver Heath, England

    Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • IAGallosi
    Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • richard07023467
    richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Segundelejnr
    Segun Delzakes (@Segundelejnr) reported

    @eurofootcom @SkySports Our attack is weak as ****

  • oliwilliams85
    Oli Williams (@oliwilliams85) reported

    @SkyHelpTeam you installed fibre at my parents and the landline now works intermittently and it seems to affect their mobile now. They are isolated without these. Can you help?

  • freddie_alex
    Freddie 🌈 and Freya 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@freddie_alex) reported

    @cxdi55 @skytv @SkyHelpTeam They are dreadful. My broadband is not reliable and tv has been down for 3 weeks. Phoned customer service Delhi to report told it was because of heavy rain and too much cloud. Still waiting for engineer visit. Run far and fast to another provider

  • xdiamondcee
    🇯🇲🇰🇳 (@xdiamondcee) reported

    @Qzuaa @SkyHelpTeam Same with me thought there was an issue with my device

  • cooper_ade
    Ade HC (@cooper_ade) reported

    @cxdi55 @skytv @SkyHelpTeam £43 a month as I renewed on a deal for getting sky stream. Stream doesn’t work as the wifi provided by Sky isn’t good enough to support it. Unable to cancel the Broadband.

  • TheDewsb
    Nicola Dewsbury (@TheDewsb) reported

    @SkyHelpTeam how do I cancel my @DisneyPlus subscription from my account. It doesn’t work. It keeps asking for payment details

  • pbmj4y
    J (@pbmj4y) reported

    @themcbenn @BarcaUniversal @SkySports being a poor club is a good thing if it means owning Vardrid & winning domestic trophies every year

  • RossGibbs78
    RG2652 🏒⚡⚡⚡⚽ (@RossGibbs78) reported

    @SkyHelpTeam @EE There's a problem with sky you can't call or receive a call from anyone on sky .other networks seem ok . Hopefully sky can fix it. Hopefully telling everyone on the website about it.

  • kavohFCB
    zavohdd (@kavohFCB) reported

    @BarcaUniversal @SkySports Man just send the bid holy ****

  • FrustratedRover
    Frustrated Rover (@FrustratedRover) reported

    Is the @SkyUK network down? All our phones are not calling out or receiving!