Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 14: Problems at Sky
Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Weybridge, Egham, Wandsworth, Stanmore, Uxbridge, Kensington, Wembley, Rickmansworth, Barnet, Slough, Hounslow, Hampton and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Total Blackout | |
| London |
Internet | |
| London |
Total Blackout | |
| Hammersmith |
Internet | |
| London |
Internet | |
| London |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK = worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy knew his stuff
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam You clearly haven’t read my tweets very carefully. I don’t want to “get in touch with the right team” or “explore my options”. I want to give you my two weeks’ notice of cancellation of my broadband service. That’s all; it’s simple.
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Robert Rams
(@RobertRams1) reported
from
Barnet, England
Amazing tech support from @SkyUK this morning both online first and then on the phone. How customer service should be done!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Also @SkyUK and @virginmedia the engineer that solved the problem today is what customer service looks like - Gavin Wilson from @virginmedia get him to train your teams. We had at least 8 engineers over past 15 months between your services and this guy sorted it in 1 visit! 5*
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Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
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Andrew Carrier 🍸
(@AndrewCarrier) reported
from
Hammersmith, England
@SkyHelpTeam Anyway, that’s the last I’ll say about it. I’ve cancelled my Direct Debit so the ball’s in your court. Suggest you send me a bill for whatever I might owe you; I’ll pay it then we can call it a day. I’ll never use any of your services again.
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Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
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Alarms Are Us Ltd.
(@Alarms_Are_Us) reported
from
Bushey Heath, England
Sad that we had to leave, go to @SkyUK - was worse. clearly focused on sales and NOT Service. All the engineers from @virginmedia & @SkyUK were really nice people, but did not seem too technically skilled passed - replacing router, swirling in/off etc. Today’s guy new his stuff
-
Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam When I go to the link and do all what it says and it asks if it works, which it doesn’t , it just takes me to a blank page so there is no further help
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𝕞 𝕒 𝕣 𝕚 𝕖
(@marie_haggerx) reported
from
Borehamwood, England
Need help with possibly upgrading my internet package as speed is too slow to be working from home. I have looked online but want to speak to someone to find out how this affects my package @SkyHelpTeam
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
I hate @SkyUK so I call the phone help and the answer to my sky Q not connecting is to send a Ethernet cable which will take 5 working day’s... **** off I pay £120 a month and now I can’t use my sky mini boxes or get any on demand stuff @SkyHelpTeam you are ***************
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@SkyHelpTeam No at the end of the steps I get a blank page that’s the problem 😤
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Charlene
(@Peachey_79) reported
from
Wandsworth, England
@JayHayon66 @SkyHelpTeam It’s ridiculous I pay over £100 a month and when there’s issues I’m not allowed to call cause I’m not a key worker but I still have to work from home . And my job is actually supporting the NHS 😤
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Andy Webb - Say Hello 👍👋🏻
(@AndyWebbDJ) reported
from
Burnham, England
@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating
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Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
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Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Jacklin
(@simonfosterj) reported
@SkyHelpTeam Do you know when the Sky Broadband service will be repaired in Chapeltown, Sheffield (S35) ? It has been down since 10.00pm last night.
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Matt Wilson
(@m_wilson1987) reported
@SkyUK @SkyHelpTeam our broadband has been offline since around 10pm last night, I work from home and with no internet it causes me an issue. S35 Sheffield
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Gary Newby
(@gnewby10) reported
@annesilvdav @SkyUK Me too. Also phone line not working
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stuart pearson
(@Stupea1) reported
@SkyHelpTeam no Internet in s61 on line check says I need an engineer visit and no reported issues in area so I have booked but loads of friends who live a mile away in s35 have no internet, all went down at 10 last night
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Luciano 🇮🇹
(@LucianoDomenico) reported
@SkyHelpTeam Lads, whats the craic with my broadband connection? Been down since last night.
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billy oliver
(@billyol59057039) reported
@SkyHelpTeam but there isn’t any problems round my area I just want to know why my internet isn’t working
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Anna
(@Anna616616) reported
@annesilvdav @SkyUK Mine too (Ecclesfield), showing and local issue when I checked online last night. @SkyUK what's happening??
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Demps151
(@Demps151) reported
@SkyHelpTeam @mattwaterman It's a issue in Sheffield nothing to do with the connection at his end as lots of people in the Sheffield area have no connection, it's a YOU issue not a us issue
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Samantha Watkins
(@SamanthaWWriter) reported
@NextStepNick @SkyUK Ahh that's awful Nick, sorry to hear that! I hope it gets resolved soon 🤞 I've been with @EE for years and always had great service from them (even when losing internet after a storm), and they often supply free extra data to use my mobile hotspot if it's out for a period.
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Andy
(@leedsandyb76) reported
@SkyHelpTeam so here we are, 8am on 22 June, Paramount Plus launch date, and no sign of an app, all mention of P+ has disappeared from my box, no email, no tweet, and the help page says it will be updated with details on 22 June. When? Lunchtime? 10pm? Poor, as usual