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Sky outages and service status in Hayes, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Hayes, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 7, 1:57 AM GMT+1.
  • 70% Internet (70%)
  • 19% Wi-fi (19%)
  • 8% TV (8%)
  • 1% E-mail (1%)
  • 1% Total Blackout (1%)

The latest reports from users having issues in Hayes come from postal codes UB4 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 7: Problems at Sky

Sky is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Hammersmith, Ruislip, Hounslow, Brentford, Slough, Southall, Wembley, Northolt, Hampton, Edgware, Stanmore, Hayes, Harrow, Isleworth, and Ealing.

CityProblem TypeReport Time
Hammersmith Internet 20 hours ago
Ruislip Internet 22 hours ago
Hounslow Internet 2 days ago
Brentford Internet 2 days ago
Hammersmith Internet 2 days ago
Hammersmith Internet 3 days ago

Nearby cities with recent reports

Hammersmith

3 recent signals

20 hours ago
Slough

2 recent signals

5 days ago
Ruislip

1 recent signals

22 hours ago
Hounslow

1 recent signals

2 days ago
Brentford

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • __astin__
    a (@__astin__) reported from Hounslow, England

    @Nickthered123 @SkySports Okay, don't watch it then. Problem solved.

  • ms_ansbro
    Ansbro (@ms_ansbro) reported from Hammersmith, England

    @SkyHelpTeam @LBHF really disappointed 5 months attempting to arrange access to the communal dish and no one in council or sky can help. £80 in phone calls. Today will be cancelling contract and asking for service charge to be amended as can’t use dish.

  • GreedyGit
    Ketul Patel (@GreedyGit) reported from Watford, England

    @SkySports when are you going to fix the sound outages on your IPL coverage? We are now in match 3 and am still getting the problem during key commentary moments. #Ipl2021

  • IDRISFERTOUT
    IDRIS FERTOUT (@IDRISFERTOUT) reported from Hammersmith, England

    @SkyHelpTeam I have been trying to go through your trouble shooting prompts. Why am I being told it’s my setup when your fully aware there’s a problem at my local telephone exchange. You can inform your customers there’s a problem?

  • harryfangfoss
    Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyHelpTeam so why is my Internet down yet again becoming a joke now

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

  • NickHennegan
    Nick Hennegan (@NickHennegan) reported from Hammersmith, England

    @SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • slf_toon
    Bubs (@slf_toon) reported

    @SkySports instead of using content like this to help 'some' clubs tap up players. Its getting boring now.

  • richmaz69
    Rich Marriott (@richmaz69) reported

    @SkyUK @SkyHelpTeam What an absolute disgrace of a company. Sold the dream of super fast broadband and ‘amazing’ tv streaming. 3 weeks of constant issues. 5 days without internet, 3 hours on the phone this morning only to be told you can’t provide an engineer until the 17 August

  • j1992jkl
    JL (@j1992jkl) reported

    @UTD_Mavin @SkySports Try having sullivan then you'll know what bad ownership really is.

  • MurphD100
    Tank (@MurphD100) reported

    @ECB_cricket love cricket but The Hundred is absolute dross. Why would you pay £40 for this meaningless franchise nonsense. If the crowds are down 20% this year it will only get much worse. @SkySports

  • JaneBro97227177
    Jane Brown (@JaneBro97227177) reported

    @neilTheMagpie @SkySports Sick to death of this **** leave our players alone ! If they want to leave it’s their choice ! Not your speculation !

  • pardo2287
    Wilbur Kennedy (@pardo2287) reported

    @EmmMurray211 @SkyUK Same for a couple of hours today but no communication from the company. Very poor

  • LOUlSB2B
    louis (@LOUlSB2B) reported

    @SkyHelpTeam oh ffs, your ai chat box is NO HELP and let me not get started on the customer service advisors. oh sky you’re going to hell for this

  • Mobbydinho
    Mobes (@Mobbydinho) reported

    @SkyHelpTeam I phoned the helpline looking for my sky puck for 2 weeks now I thought the phone call was going to have news of delivery date but no joy. Mark O’Brien 625407661762 sky stream account Can you help me get my sky pick please.

  • LFC_TreyNyoni
    Trey Nyoni (@LFC_TreyNyoni) reported

    @SkySports Damn this is next level upgrading style 😭

  • DeoJ2010
    Victor Olomu (@DeoJ2010) reported

    @David_Ornstein @TheAthleticFC If only Skysports @SkyFootball can do a proper job. Poor and lazy journalism