Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 25: Problems at Sky
Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (60%)
-
TV (16%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Brentford, Paddington, Stanmore, Uxbridge, Greater London, Hounslow, Wembley, Harrow, Edgware, Barnet, Southall, Richmond and Kensington.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
-
Andy Gilmore
(@AndyLondon43) reported
from
Barnet, England
@SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.
-
Faraz
(@faraznaqvi82) reported
from
Barnet, England
Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.
-
peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what
-
Ashley James
(@ashleyljames) reported
from
Wandsworth, England
@citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!
-
Mark Ellerington
(@MrLuxuryYacht) reported
from
Harrow Weald, England
@SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.
-
Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
-
Anna Fergusson
(@FeistyFifties23) reported
from
Kensington, England
@SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.
-
Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
-
peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice
-
scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
-
(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
-
Jonathan
(@mrjonnyrimmer) reported
from
Wandsworth, England
@SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve
-
Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
-
David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
-
Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
-
David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
-
peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription
-
Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
-
Marcus Weedon
(@MarcusWeedon) reported
from
Harrow Weald, England
Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports
-
Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Amanda Layne
(@Lydia_Layne) reported
@SkyHelpTeam There aren't any updates - just the outage message. Time-stamped updates would be helpful so customers know it's actually being worked on.
-
Isac Junior
(@Meninoqueri) reported
@SkyHelpTeam No worries... I will cancel it after 6 years. It is ridiculous! #skybroadband
-
Dan Langley NUFC ⚫️⚪️
(@DanLang12) reported
@BigRy82 @SkyHelpTeam The outage problem is only in Manchester because Sky have sent every camera and all its equipment outside Old Trafford hoping to see Ronaldo in his car and it caused a power cut.
-
Nick
(@Nickbrown201) reported
@SkyHelpTeam Automated system was very unhelpful, not waiting 20 minutes to speak to someone, all I want to do is get some replacement micro filters as I know that is the issue.
-
Dan Langley NUFC ⚫️⚪️
(@DanLang12) reported
@SkyHelpTeam Your content is about 1 football team and 1 football player. Yes will raise a complaint.
-
Will14
(@willb_14) reported
@danteekay @Ross_Spalding @SkyHelpTeam Mine is down too! So frustrating!
-
Katie Wyld
(@KatieWyld) reported
@SkyHelpTeam It involves logging into an account though and I don't have a sky ID 🤔as I have never signed up to anything with sky
-
Marc
(@Mdc33140837) reported
@SkyHelpTeam Nothing because there is an outage
-
reaver81
(@danny83995028) reported
@SkyHelpTeam There is an outage in my area according to your own website and it also states between 0000 and 0600 it is now way passed this what is the issue here there is no explanation anywhere
-
ventus Toonz
(@ToonzTv) reported
@SkyHelpTeam Yes the service is down but I'm looking for information on how long it's gonna be or just more information