Sky Outage Report in Hayes, Greater London, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Hayes come from postal codes UB3.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Greater London, Hammersmith, Northolt, Hounslow, Barnet, Addlestone, Stanmore, Wandsworth, Sunbury-on-Thames, Paddington, Brentford, Southall, Hampstead and Beaconsfield.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Internet | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Adam King
(@TheLoneRanger00) reported
from
Paddington, England
@SkySports We put our towel down first!!!!
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Juliet Trew
(@AvWeekJuliet) reported
from
Merton, England
@SkyHelpTeam any idea when the broadband issues in SW19 might be fixed? Very difficult to work from home without it! #sky #broadband
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A fairly odd parent
(@MummyKarenKing) reported
from
Richmond, England
@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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Paul Emery
(@nipmeister) reported
from
Wandsworth, England
@adfleming @SkyHelpTeam Same issue - unable to work!!!
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justvickyxox
(@justvickyxox) reported
from
Merton, England
@SkyHelpTeam @SkyUK as the call centre is closed, can anyone confirm that the SW19 area Sky broadband is down for the last 45 minutes please? Thank you in advance.
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Suman Bhuchar
(@SumanBhuchar) reported
from
Wandsworth, England
@SkyHelpTeam is there an outage in tooting? I haven't had any internet this morning so unable to work
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Rachel
(@OpenMindMH) reported
from
Wandsworth, England
@SkyHelpTeam It says there's no problems in my area on your service update, but I know that multiple neighbours are experiencing the same thing. Can you come back to me when you know a timescale please? Not ideal for home-working!
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Arshad Kamal
(@AshKamal6) reported
from
Watford, England
@SkySports could someone please please please get Nick Doherty to shut ******** up. He is is spoiling #TheOpen experience with talking utter bollocks a lot of the time.
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Emily Maddison
(@mademilykate) reported
from
Colnbrook with Poyle, England
@SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with
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Jon Busby
(@busbyjon) reported
from
Beaconsfield, England
Have now called up @SkyUK three times to cancel. Each time I end up being on hold for over 30 minutes whilst the agent fights with his system and fails to cancel our account. It’s now been 3 weeks and we’re still paying for a package we can’t use.
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Mark Talbot
(@MarkLTalbot) reported
from
Hounslow, England
So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Nick Hennegan
(@NickHennegan) reported
from
Hammersmith, England
@SkyUK are now charging me £80 a month for a basic @skytv and broadband package. I’ve tried to cancel on their website which is almost impossible. I’ve called the phone number they suggested and there is at least a 15 minute wait! I’m being mugged by #Murdoch!
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Noodles
(@Noods1) reported
from
Kensington, England
@SkyHelpTeam I have no broadband since last night! I’ve tried all the troubleshooting! Can anyone help?! SW17
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Maria D
(@Maria_MsBlueSky) reported
from
Merton, England
@SkyHelpTeam Hi there, my broadband is down in SW20. Orange light. Have tried to reconnect a couple of times. Is there an issue in the area? Thanks
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Marie Bessant
(@MarieB_Music) reported
from
Beaconsfield, England
@SkyHelpTeam Hi Sky! We had problems with our SkyQ box and had it replaced last month This new one keeps crashing and restarting itself and has just done it mid England game! help!! I’ve followed all help steps online more than once to restart and it keeps happening
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Geoff Silva
(@SilvaGeoff) reported
from
Beaconsfield, England
...@SkySports . . is there a problem with the camera crew today. The ball isn't being tracked or filmed half the time and no one knows where the ball is... worst coverage I have ever watched... ⛳ #ScottishOpen ...
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F O S T E R
(@alicefoster) reported
from
London, England
@SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?
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Terry !
(@terryjc) reported
from
Southall, England
@SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .
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cherrypick
(@mariabilici) reported
from
Wandsworth, England
@SkyHelpTeam any rough estimate on when the Wimbledon outage will be fixed?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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David Noble
(@DavidNoble_Risk) reported
@SkyHelpTeam We have daily connectivity problems. We've had engineers out, spent time on the phone and on forums. As a result no one in the house is watching tv via sky now so it's not worth the mthly fee anymore
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Stephen
(@Stephen93860663) reported
@SkySports It's bad when you have to rely on one.player. admittedly he's there best player and without him they probably wouldn't even be top ten this season.
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Reece Backman
(@ReeceBackman) reported
@SkyHelpTeam It is still not working
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Emma
(@EmmaTuohey) reported
@OpenreachHelp I have the updates... but I want @Openreach to actually come and do the work. Every time I get an update that work is scheduled it still never actually happens... then I get the same update 2 weeks later, again and again. Every couple of weeks since Oct. @SkyHelpTeam
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Francesca Bragoli
(@cescabrags) reported
@SkyHelpTeam Hi there, yes I have checked and there are no issues according to the online tests.
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Scott Mackay
(@scottfmackay) reported
Hi @SkyHelpTeam, it has now been 24 hours since the outage in Medway. Mobile data has been slammed due to having to tether my laptop to my phone to be able to work. This is wholly unacceptable.
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Sammy Browne
(@Sammy_J91) reported
@SkyUK my Internet is down. When I try and run the tests through the app or a computer it tells me I can't and that the tests are down. How do I resolve this issue? I've lost the last half hour of my working day trying to fix it with no success
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Nikki Douthwaite
(@scarynix) reported
@SkyHelpTeam Broadband Down AGAIN, RH8 and you want to charge me to get out of contract. Disgrace what if I just stopped paying you for the useless service ?
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Fiona Jordan
(@fabjordan) reported
@SkyUK data protection has gone mad and you made me feel like a 2nd class citizen today, account is at my address, I pay the bill, ex-husband's name is down as the account holder so I can't access/cancel or do anything with the account. @MartinSLewis HELP
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Fiona Jordan
(@fabjordan) reported
And @SkyUK to be told only way to change things was to default on my direct debit, then be cut off so I could cancel the account is wrong on so many levels. Stop hiding behind data protection and deal with this properly