Sky

Sky Outage Report in Hayes, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hayes come from postal codes UB4.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 11/13/2025 16:30

November 13: Problems at Sky

Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (15%)

    TV (15%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: Hammersmith, London, Brentford, Hounslow, Northwood, Greater London, Greenford, Wandsworth, Paddington, Wembley, Harrow, Byfleet, Kensington, Edgware and Mitcham.

Loading map, please wait...
City Problem Type Report Time
United KingdomHammersmith Internet
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Total Blackout
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • gunnersonwheels 🎗Anthony Joy MBE 🎗 (@gunnersonwheels) reported from Watford, England

    Wow. If you didn’t enjoy the #WorldCupFinal do you even like football? Spare a thought for poor old @SkySports trying to talk up this weeks @Carabao_Cup ties. Tagline: “it’ll be a bit **** in comparison but hey, it’s football”

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • Empower2Perform Shameema Yousuf (@Empower2Perform) reported from Wandsworth, England

    @SkyHelpTeam not very helpful when a customer support individual says “i’ll call you right back” but never does. One of the reasons I’ve left but I do need to get your equipment back so please get someone to contact me please. Even that returns process Sky couldn’t manage. Thanks

  • RabinovitchAdam Adam Rabinovitch (@RabinovitchAdam) reported from Watford, England

    @SkyHelpTeam Why is it so hard to find a number to call for help. I need my WiFi I work from home

  • HenyeFranks Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • streekyBBBgetem Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • mcjimmyv James Vine (@mcjimmyv) reported

    @SkyHelpTeam @CarwynOwen_ I just tried that, didn't change the sound/picture quality issues. Just told me I would be charged.

  • samkev22 Sam ❤ (@samkev22) reported

    @SkyHelpTeam @flying_satsuma I am having issues with it too via sky.

  • willhobson1980 THFCWill8 (@willhobson1980) reported

    What judge scored that 99-11 Prodan? They should never be allowed to judge again 🙄 WTF?!?! #SkySports #AJUsyk

  • Jarradave1 Dave (@Jarradave1) reported

    @SkyUK sky q is the most unreliable TV service I have ever had. Wish I could go back to my skyhd box without paying a reconnecting fee.

  • officialnucky Carl (@officialnucky) reported

    @SkyUK as it stands our internet with you is pretty terrible But my main concern is that there are 48 new houses going up near us How will they affect the internet, if there are another 48 houses on the same exchange to us with already shockingly slow internet?

  • ladyQPR1982 Sarah Wakely (@ladyQPR1982) reported

    @mcjimmyv @SkyHelpTeam Yes!!! But we pay for HD so should get a HD service!!

  • CarwynOwen_ Carwyn (@CarwynOwen_) reported

    @SkyHelpTeam I’ve tired everything on that, pretty poor service when every other channel is working

  • CurryBeast Antony Lantzos (@CurryBeast) reported

    @SkyHelpTeam Your live chat is down as your preference system is down for maintenance. The NOW TV app with live sports is working fine on the same Device right now. You are pushing out a low frame rate by design. It’s not my end.

  • Jason_Kavanagh Jason309 (@Jason_Kavanagh) reported

    Take roy keane out of it and @SkySports have the worst set of pundits around. From match day coverage to soccer Saturday its absolutely awful.

  • GREENANDWHITE1 Ian@GREENANDWHITE 1 (@GREENANDWHITE1) reported

    @wothersp00n53 @Richiestoke Him and those that stand with him never get held accountable for their actions. Will @SkySports turn a blind eye too?