Sky Outage Report in Hayes, Greater London, England
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The latest reports from users having issues in Hayes come from postal codes UB3 and UB4.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hayes, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Hayes, Greater London, England
The most recent Sky outage reports came from the following cities: London, Hammersmith, Hayes, Worcester Park, Paddington, Pinner, Southall, Harrow, Hampstead, Slough, Hounslow, Stanmore, Weybridge, Egham and Wandsworth.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
||
| Hammersmith |
Internet | |
| Hayes |
Wi-fi | |
| Hammersmith |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hayes, England
Latest outage, problems and issue reports in Hayes and nearby locations:
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks. Enormous confusion at Sky as 2 separate calls failed to give me the answer you gave! So is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out!
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GingerLolz
(@LorraineThorn) reported
from
Merton, England
Internet still down locally (CR4) It's affected my workplace, local shops, library etc..It's been out for over 24hrs for some places/people..@OpenreachHelp @SkyHelpTeam, any idea when normal service will resume?
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John PP Hunt
(@jpph10) reported
from
Barnet, England
@SkyHelpTeam I have called to no avail. That's why I am trying this route. Seems like a dead end both routes of communication which for two companies in the communications industry is very poor @OpenreachHelp
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I understand that. So again…is there no way to access my Sky channels without paying double to get Now TV for a month? I was even told I can’t get a “break in service” refund as I don’t need an engineer call-out! I seem to be stuck forced to pay with on options at all to stream?
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Puja Bhatia
(@pujab29) reported
from
Paddington, England
@SkyHelpTeam I quite knew I couldn't expect any kind of support from your end. The homemove team had given me this frame 20 days ago as well. Didn't think it would take 40-45 days just to get wifi up and running in my house
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam Thanks, what can I do? You don’t allow me to cast Sky Go. Although I have broadband, the box stops after a few days? And you won’t give me a rebate for loss of service? So unless I pay for someone to move my dish, I have to pay you for nothing for a month & you have no solution?
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam I have another question… I was told on demand, catch up & recordings will continue to work while there is no satellite signal. Now I read people saying those services also stop after a couple of days. Which is correct? I have broadband so no reason those should stop? Thanks
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Paul Lewis
(@paulstevenlewis) reported
from
Barnet, England
@SkyHelpTeam spoke to support earlier as scaffolding has temporarily stopped my satellite signal. They suggested that I cast Sky Go to my TV but, whether by casting or HDMI, I get a message that “playback is not allowed on external displays” when I try to play anything. Help!
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NS Footprints
(@nsfootprints) reported
from
Barnet, England
@SkyUK my sky tv has been showing no satellite signal for the past 12 days. New contract was agreed and post agreement sky increased the prices. I have tried to call sky customer services serval times and keep been on hold and eventually getting disconnected. Can’t get no help!
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Kevin Williams
(@ozwilliams101) reported
from
Kensington, England
@SkyHelpTeam what is happen with the internet outage, it has been ongoing since 12.30????
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Kate McKeand
(@kmckeand) reported
from
Wandsworth, England
My @SkyUK broadband just keeps dropping today in SW18 but the app says no issues. Clearly there are???
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Hayden 🚢
(@MarketerHayden) reported
from
Wandsworth, England
Hi @SkyHelpTeam broadband is down in the SW11 area. It was working fine earlier as I managed to do some work. Please can you advise! #skybroadband #SW11
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Taimoor khan
(@taimur_khann) reported
from
Slough, England
@SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sparky Shiny
(@sparkyshiny) reported
@SkyHelpTeam Calls, texts and data not working Please help us out now
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam Not good enough were paying for something we ain't getting you robbers overcharge customers yet can't give a decent service thieves
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tracy cunnington
(@Tracy_c13) reported
@SkyHelpTeam Nope still have issues
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Robyn Higson
(@RobynHigson) reported
@SkyHelpTeam Not working for me.
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necromomcer
(@necromomcer) reported
@CourtneeyADando @SkyHelpTeam It’s been down for half the day and as usual sky are no help!
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Westside Ent
(@WestsideEntRmx) reported
@SkyHelpTeam @carolmonk Still not resolved I'm stranded in rome no access to my banking app nothing because sky down disgraceful service then I call you off hotel phone amd you cance call 3 times!!!!
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tracey connolly
(@traceyconnolly6) reported
@Lauren170194389 @SkyHelpTeam My husband been on hold for 35 mins to be told they are updating the masts and it should be resolved in the next 48 hrs. Which is much help when you can't use your phones xx
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Bryce Roddis 🇬🇧
(@BryceRoddis) reported
@SkyHelpTeam Why does your message service not work? Just like everything else with Sky Mobile 🤬🤬🤬
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🏴Gianne🏳️🌈
(@gigicunningham_) reported
@SkyHelpTeam Not fixed at all. Service been on and off all evening. No calls, texts or data. Usual shoddy service from sky mobile
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam @craigburder And there we go sky have ducked out of replying because they shut at 9 and cba. I once got beat up because sky phones went down and I couldn't ring for help just for walking past a gang they didn't want to know on here then and call themselves a Help team now my mother 1/2