Sky

Sky Outage Report in Hayes, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 12/17/2025 10:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Wembley, Wandsworth, Southall, Hammersmith, Hampstead, Slough, Harrow, Northolt, Surbiton, Weybridge, Amersham, Barnet and Chertsey.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomHounslow Wi-fi
United KingdomLondon Total Blackout
United KingdomWembley Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • SnoWhiteSally Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • TBoulders Tony (@TBoulders) reported from Old Windsor, England

    @SkyHelpTeam It gets worse, awful service!

  • danielthfc13 Daniel (@danielthfc13) reported from Southall, England

    @SkyUK can you fix your wifi please 4 hours it’s been down...

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • mchllhk Michelle Hook♍️ (@mchllhk) reported from Addlestone, England

    @SkyHelpTeam You should give us money off our bill every time you have an issue it’s getting to be a joke now

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • dbritten David Britten #RenewParty (@dbritten) reported from Wandsworth, England

    Awful #CustomerService @SkyUK you managed to cut off my Sky. Engineer attended to update SkyQ,failed due to council regulations, told throw away Q card keep old one(3 months ago).Today viewing card error, as I had not installed new viewing card to Old system.3 days wait new card

  • KillerHeels_UK ⚒️🎄 Edgware Baubles 🎄 ⚒️ (@KillerHeels_UK) reported from Barnet, England

    @1889_cards @SkyHelpTeam @JamesBu21387819 Imagine paying for a service and not getting it....

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • richard07023467 richard patrick (@richard07023467) reported from West Molesey, England

    @SkySports In Full Support of Kick it out , Will never support BLM !

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

  • gaishey Gaishey (@gaishey) reported from London, England

    @Rob_Harrison_82 @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • Dr_MHerves María M Hervés (@Dr_MHerves) reported from Paddington, England

    @SkyUK @SkyHelpTeam I don’t have other choice than tweeting you, as I have been trying for several months now to sort my broadband, which NEVER WORKS, and your customer service is useless. I have been paying other services to be able to work from home. This is really annoying

  • BelsMoore Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • gaishey Gaishey (@gaishey) reported from London, England

    @iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyHelpTeam got no signal on my HD+ box. Nothing on input 1 or input 2. Have you an outage?

  • sudhirkapoor82 Sudhir Kapoor (@sudhirkapoor82) reported from London, England

    @SkyHelpTeam What’s the latest? Mines still not working

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • crossy33 Crossy (@crossy33) reported

    So the @SkyHelpTeam automated phone system is good..... “say what’s wrong” My broadband doesn’t work “You can get answers on our website goodbye” NOT IF MY INTERNET DOESNT WORK YOU COMPLETE ******* MORONS! Also you’re breaching contract we have by charging more than agreed

  • CelPreston Catherine (@CelPreston) reported

    @SkyHelpTeam absolutely shocking customer service today - waited 6 weeks and stayed in all day for engineer visit to fit SKyQ and they didn’t turn up . New installations are offered in 4 weeks time ! Don’t choose Sky , customer care is horrendous .

  • simon23church Simon Church (@simon23church) reported

    @SkyHelpTeam Any idea when your phone network issue in Basingstoke will be resolved #noservice

  • ashawatsonn asha (@ashawatsonn) reported

    @SkyHelpTeam Tried to call to contact after 45 min hold, the woman on the phone wouldn’t let me into my own account even after providing my password and hung up on me after asking to speak to a manager to help me and asking for her name. Cancel my contact ASAP !!!! 🤮

  • SourBeerFan Ste (@SourBeerFan) reported

    @ADFoxcroft @SkyUK Our Sky Router is shockingly bad. Can’t get a signal upstairs even though the router is placed at the bottom of the stairs

  • GarySpalding12 Gary Spalding (@GarySpalding12) reported

    @SkySports Literally the worst tweet I’ve ever seen from @SkySports

  • TellerMarie ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Oi @SkyUK fancy actually providing with any of your services today? Have had no internet (meaning my dad couldn’t work at all today) and the Sky Q and mini boxes keep freezing / disconnecting. Don’t refer me to your help page as I’ve done everything on there several times over.😡

  • LlamaBusiness Llama Business (@LlamaBusiness) reported

    @SkyHelpTeam Absolutely done with your terrible wifi implementation on your Q box. Every other device in the house has blistering speeds from my enterprise-grade fully managed Wi-fi network. How have you managed to get it so wrong? Movies on demand ALWAYS include an interval!

  • Layzaew_Berg ♥️་་.Äཀбу-Bཇяg.་་♥️ (@Layzaew_Berg) reported

    What the hell is going with me? All the time that I see @NewsTMac “Tom Macleod” on @SkyNews @SkySports I feel something strange that I never felt for anyone on tv.” This bloody man is Hot.” 🔥

  • digital_ananda Ananda (@digital_ananda) reported

    @skyhelpteam , instead of pointing to useless help page do something to fix these horrible broadband speed , iam supposed to get 40mbps iam getting 1mbps. How will we be able to work with such speeds ?