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Sky Outage Report in Hayes, Greater London, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Hayes come from postal codes UB3 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Hayes, England

The most recent Sky outage reports came from the following cities: Beaconsfield, Hounslow, Hammersmith, Hayes, Fulham, Sunbury-on-Thames, Paddington, Harrow, Wandsworth, Stanmore, Brentford, Watford, Southall, Slough, and Wembley.

CityProblem TypeReport Time
Beaconsfield Wi-fi 14 hours ago
Hounslow Internet 23 hours ago
Hammersmith Internet 23 hours ago
Hayes TV 1 day ago
Hammersmith Internet 1 day ago
Hounslow Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • LondonNIrish
    PJ (@LondonNIrish) reported from Wandsworth, England

    @SkyHelpTeam hi. I have recently moved home and transferred my BB. However the router still hasn’t arrived. Can someone pls help? Thanks

  • wentworthlindsa
    Lindsay (@wentworthlindsa) reported from Esher, England

    @Thenew84 @SkySports Unfortunately this is the main weapon for poor white people

  • m_bertozzi
    marco bertozzi (@m_bertozzi) reported from Beaconsfield, England

    I would literally be tripping over myself to get the ball in the open goal if I worked at BT or @VodafoneUK of @SkyHelpTeam to help kids learn

  • SnoWhiteSally
    Sally (@SnoWhiteSally) reported from Barnet, England

    Is anyone else in #barnet having issues with @SkyUK tonight? I just want to watch shitty tv to take my mind off of the #nationallockdown

  • BelsMoore
    Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Ok will try that - network connection back now no satellite signal reactiving box for 20th time,

  • Lewoodman
    Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam @Jimmy74923391 London in general I agree with, I’m Morden and it’s been severely cutting and I upgraded to superfast a few months ago! All trouble shooting tried. Sky needs to now investigate.

  • BelsMoore
    Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Don’t understand. Engineer has arrive but says not allowed in the house bit you sent me a video yesterday explaining how to have a visit safely. Router/Sky Q mini box problem. Waited 10 days for engineer. Family of 6 inc 4 kids off school. Need Sky to work!

  • paulstevenlewis
    Paul Lewis (@paulstevenlewis) reported from Barnet, England

    @SkyHelpTeam I’m a TV customer looking at maybe adding broadband. I live in London N31QN. I ran a quote & it says no fibre is available at my address, but I have had fibre quotes from you in the past. Is it possible this is an error? I cannot consider moving without fibre. Thanks

  • The_Caz
    Caz Young (@The_Caz) reported from Wandsworth, England

    @emma_wheatley @SkyUK Ours is exactly the same. Super slow and their solution is to upgrade to SkyQ... except we can't get fibre here and only have 1 tv so zero benefit.

  • WoleAdesemoye
    Wolé Adesemoye (@WoleAdesemoye) reported from Hammersmith, England

    @virginmedia is by far the worst TV, broadband and telephone service I’ve received in 20. Customer service is appalling. I was just on the phone and the customer service personal just hung up on me. I just can’t wait to leave and go back to @SkyUK. #avoid #virginmedia

  • Katie_Lewis_
    𝕂𝕒𝕥𝕚𝕖 (@Katie_Lewis_) reported from Kingston upon Thames, England

    @SkyHelpTeam is there a problem with broadband in KT9 or is it just mine?

  • nadeemshassam
    Nadeem S. Hassam (@nadeemshassam) reported from Hillingdon, England

    Virgin Media putting up prices. Under the guise of network upgrades! “like it or leave it” they say. Fair enough, “leave” it is. @SkyUK @bt_uk I’m coming to one of you! #leavevirginmedia #virginmedia

  • Lewoodman
    Lisa Woodman (@Lewoodman) reported from Merton, England

    @SkyHelpTeam constant connection issues in CR4 is there an internet / broadband issue today?

  • ranaraptor
    Rana Rahman (@ranaraptor) reported from Wandsworth, England

    @SkyUK I’m trying to reach you by phone but it’s impossible. I need support for my faulty sky q box. Thanks

  • sparkyhester
    M a r k H e s t e r (@sparkyhester) reported from Ealing, England

    @SkyHelpTeam still having patchy broadband and now satellite signal has dropped again. In W3, London. Any problems in the local area I should be aware of?

  • MilesBlumsom
    Miles Blumsom (@MilesBlumsom) reported from Bushey Heath, England

    Anyone else having problems with the @SkySports commentary on the Spurs game? Commentators are ahead of the picture

  • BelsMoore
    Belinda Moore (@BelsMoore) reported from Merton, England

    @SkyHelpTeam Main box keeps losing network connection assume that is why mini box keeps disconnecting. Mini box multiple reasons, no connection, lost Sky Q box, no sat signal. New router but everything else - phones, laptops, iPads all connected and holding connection.

  • DJPlucknett
    Dennis Plucknett (@DJPlucknett) reported from Brentford, England

    @SkySports Go goal but should have been a penalty typical bad decision by the officials

  • SukiHubbard
    suki-design.com (@SukiHubbard) reported from Richmond, England

    @SkyHelpTeam Thanks but that was a lockdown1 issue. I now want to speak to you about something completely different not covered on any of your online forums!

  • gardencourtman
    Jonathan Fenster (@gardencourtman) reported from Harrow Weald, England

    @SkySportsPL @SkySports Why wasn’t Sharp getting a red card for raking his studs down the ankle of Schar

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FXfromthefuture
    FXfromthefuture (@FXfromthefuture) reported

    @Skottalot @SkyHelpTeam I spoke to customer service manager with some suggestions. He was very very helpful. Non tech is all sorted. Tech side we are trying different things+I'm hoping it will be resolved shortly. Will advise if we get stuck. Thanks.👍

  • saintsoftness
    A.V. (Alex) Marraccini (@saintsoftness) reported

    Hi @SkyHelpTeam -- I'm due to give a lecture in 5 minutes and this is the third time today your service has dropped out in my area of N London. I paid extra for a better connection and I have to use BT pay as you go to do my work. Disappointing!

  • mandyfret
    Mandy Fretwell (@mandyfret) reported

    @SkyHelpTeam I have tried my phone and on a desk top, also I called sky and the automated service said it would do a test, it then said, there was a problem and to go on the website.....bit of a viscous circle.... going nowhere fast.

  • Chesney_1995
    Jack Jeffree (@Chesney_1995) reported

    @SkySports People taking this seriously like sports fans never make a self-deprecating joke about their own team when they do **** ffs

  • BarryMonaghan8
    Big barry (@BarryMonaghan8) reported

    @johnrw70 @SkySports Support ****** Stoke ffs lol

  • shadow201102
    🦋 Shadow 🦋 (@shadow201102) reported

    @SkyHelpTeam What an abysmal service..

  • Dannys0772
    Danny ⚒️⚒️ (@Dannys0772) reported

    @SkyHelpTeam I have just arrived home to be informed that our broadband has been down since 12.30ish, we have completed all checks, still no luck Any ideas?

  • iiTzzMrHeath
    Stuff ‘n’ Things (@iiTzzMrHeath) reported

    @SkyHelpTeam Hi LZ, I’ve received a WiFi booster (which did help), I’ve reset the router to synchronise the IPv4 & IPv6 protocols and disabled 2.4Ghz on our Sky Q box to stop any interference, we had an issue outside the property (apparently) which was address last week, but have now been (1)

  • Charlie_b39
    Charlie (@Charlie_b39) reported

    @bantammad95 @SkySports Never said it was right or wrong u know. Melt.

  • kelvin_kaseke
    kevie (@kelvin_kaseke) reported

    @Tommullen991 @CraigLewis1990 @SkySports That's poor management