Sky

Sky Outage Report in Hayes, Greater London, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 12/25/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Brentford, Paddington, Stanmore, Uxbridge, Greater London, Hounslow, Wembley, Harrow, Edgware, Barnet, Southall, Richmond and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • AliCat2329 alison williams ♐🦄 (@AliCat2329) reported from Wandsworth, England

    @SkyHelpTeam hi I need your help ! Every night my interrogation goes down between 12.30 and 3 am !! During this time I have no internet access ive tried running tests abs they say an engineer needs to visit them after 3am it comes back ! Why am I losing internet every night ???

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • sparkloaf26 the spark (@sparkloaf26) reported from Barnet, England

    Sky wifi is utter **** how can it keep going down #skywifi @SkyHelpTeam

  • Mister_Luke_K Luke (@Mister_Luke_K) reported from Merton, England

    @SkyUK internet has just gone down in SW19 area for me and neighbours I have children here that need to get online to do schoolwork!!! Can we have some idea when it’s coming back??? What do I pay too dollar for if I can keep my connection??

  • MargaretPart Margaret Partridge (@MargaretPart) reported from Egham, England

    @SkyHelpTeam hi. I've tried calling but wait time is unbelievable I wanted to discuss my issue. I'd rather not put it here so send me a link so we can chat.

  • ChampionSinghC Preet Chind Champion (@ChampionSinghC) reported from Southall, England

    @SkyHelpTeam Want to throw sky box q in the bin! The worst coverage ever! Constant stop start with the boxes. Horrible service.

  • KateMcKeown01 Kate McKeown (@KateMcKeown01) reported from Merton, England

    @SkyHelpTeam hey guys, we’re in south west London and our internet has been down for a while now? Is there a problem your end? #sendhelp #workingfromhome

  • chelsedean70 Dean Travers (@chelsedean70) reported from Merton, England

    @SkyHelpTeam Internet just gone off been ok all morning. Please help as my daughters epilepsy watch works off the Internet to send auto updates on her

  • heatherfarmbro Heather Farmbrough (@heatherfarmbro) reported from Richmond, England

    @SkyHelpTeam I have no Sky Tv and you’ve now postponed next engineers visit for 10 March. Last 8 evenings patchy internet with unstable signal. This is dire. Need net to watch tv. Help.

  • rickygrimesclay Ricky Grimes (@rickygrimesclay) reported from Barnet, England

    @SkyHelpTeam has there been a problem with the broadband in N10 I have had no internet all day today?

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    Hey @virginmedia My mate has moved house and you have increased her payments but given her a lesser package and now I can’t cancel cause you won’t let her.... @SkyHelpTeam what deals can you do for my friend?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @bigfellasnr @SkySports So you think we should just stop. And just accept the abuse then?? Are you stupid

  • Ethanisraelite Ethan Greenwood (@Ethanisraelite) reported from Barnet, England

    Really angry with @SkyHelpTeam ever since they’ve installed sky q they’ve now denied me access to sky docs that I had before. Terrible customer service.

  • MelzDee Melz {Dexta’s Wifi} 👑🇯🇲 (@MelzDee) reported from London, England

    When I’ve have “no satellite signal’ for 3 days now and @SkyUK @SkyHelpTeam tells me the next available engineer is the TWENTY THIRD OF MARCH. If I receive a bill for those 4 weeks without TV there’s gonna be a problem 🙃

  • Peachey_79 Charlene Peachey (@Peachey_79) reported from Wandsworth, England

    @SkyHelpTeam She needs @virginmedia to actually cancel her account as they added a package she didn’t agree to and now they won’t allow her to cancel or change. She’s not even signed or agreed to any new payments 😩

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @Dransyo @SkySports Are you stupid?

  • linopolis Lino.. Oh. 💙 (@linopolis) reported from Brentford, England

    What could possibly make me switch from my terrible 30mbps download @SkyUK fibre service? A £2 a month price hike. @virginmedia here I come!

  • SarahElizBall Sarah Ball (@SarahElizBall) reported from Chertsey, England

    @SkyHelpTeam are there any reported problems in Chertsey, Surrey? No Wi-Fi since last night, please help!

  • Dumes618 Jeannie Dumas (@Dumes618) reported from Hammersmith, England

    @SkyHelpTeam I’m afraid this is a poor excuse. Given the current climate as a result of the covid pandemic @SkyUK has had a year to figure out how to expedite their services to customers that are stranded and without wifi

  • ChrisBtheArtist Chris Baker (@ChrisBtheArtist) reported from Barnet, England

    @SkyHelpTeam internet seems to be down here in Barnet - is it me or is there a network problem?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Jonatha59225559 Jonathan Wilkins (@Jonatha59225559) reported

    @virginmedia @ElroboSelecta Yes and then after about 6 phone calls and hours on the phone speaking to morons they still dont respond to your complaint like mine 3 months ago which i still havent had a response from Get rid and go to @SkyUK

  • MattyBx9427 MattyB (@MattyBx9427) reported

    Hiya @SkyHelpTeam Do You Offer Broadband Boosters For Boosting Wi-Fi upstairs is really slow because of it Router is in Front Living Room ground Floor thinking of putting a booster in front bedroom above router 1st floor and one in back bedroom 1st floor

  • Ian_urRu Ian (@Ian_urRu) reported

    @SkyHelpTeam I've been getting really slow broadband speeds all day 1.0Mbps download and 0.1 Mbps upload. Are there any issues which could be causing this?

  • bilinbolonka John Doe (@bilinbolonka) reported

    @SkyHelpTeam I’ve been allowing those calls back to happen for days now, going in circles as I always get the same replies. I really need a solution. I rely on an internet connection to take up on work as freelance and this is being very disruptive. I will reach out to Citizen Advice Bureau

  • Cheapy1981 Lorraine (@Cheapy1981) reported

    @SkyUK disgusted by your mobile customer service. Refusing to repair a phone under warranty as it has MINOR scratches on the screen which you have admitted has nothing to do with the fault. Should have stayed with @O2 who look after their customers

  • anilsurprise anil israni (@anilsurprise) reported

    @SkyHelpTeam I called your customer service- engineer for broadband set up supposed to come in morng has not come all day, and was told my expectations are unrealistic! Please improve your services in this competitive market, and make sure your staff don't bring you disgrace.

  • neiljatkinson Neil (@neiljatkinson) reported

    @SkyHelpTeam I haven’t been able to watch CNN for about 4 days now. Have the blue screen with the message to the top about a signal problem. Thing is, it only appears to be CNN that’s affected. How can that be?

  • si237g Simon Goy (@si237g) reported

    @kristopherwood3 @SkySports Constructive criticism not abuse. If they cant score pennos there in trouble.

  • anilsurprise anil israni (@anilsurprise) reported

    @SkyHelpTeam Poor service, with rude staff - what a deadly combination you have got!

  • Johnb2005 JohnBLFC19* (@Johnb2005) reported

    @SkyHelpTeam catch up and apps on sky q mini boxes won't connect to the main Sky q box, message I'm getting is this service isn't available, tried everything, updating, turning on and off, reconnecting main box to internet while mini's are unplugged, any further suggestions