Sky

Sky Outage Report in Hayes, Greater London, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Hayes, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hayes and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Hayes, Greater London, England 12/25/2025 15:20

December 25: Problems at Sky

Sky is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hayes, Greater London, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Brentford, Paddington, Stanmore, Uxbridge, Greater London, Hounslow, Wembley, Harrow, Edgware, Barnet, Southall, Richmond and Kensington.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Hayes, England

Latest outage, problems and issue reports in Hayes and nearby locations:

  • AndyLondon43 Andy Gilmore (@AndyLondon43) reported from Barnet, England

    @SkyUK trying to contact you by phone. Can’t get through. Can you email me your customer retention email address please.

  • faraznaqvi82 Faraz (@faraznaqvi82) reported from Barnet, England

    Thanks to @SkyUK for pausing @SkySports and looking after customers during the lockdown. Great customer service.

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what

  • ashleyljames Ashley James (@ashleyljames) reported from Wandsworth, England

    @citythameslink1 @SkyUK I want to cancel my movies subscription but I won't let me do it online. Says I need to call!

  • MrLuxuryYacht Mark Ellerington (@MrLuxuryYacht) reported from Harrow Weald, England

    @SkyHelpTeam I have just received notification of my next bill since changing my package and it is a lot more than I was advised it would be during the call. Also the future bill amounts are more than advised. Please contact me to sort or else just cancel my whole subscription.

  • verona_vm Veronica Van Muyen (@verona_vm) reported from London, England

    @SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.

  • FeistyFifties23 Anna Fergusson (@FeistyFifties23) reported from Kensington, England

    @SkyHelpTeam I am having problems with my set top box in that it does not have internet connection.

  • ARBack1 Alan Back (@ARBack1) reported from Richmond, England

    @WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice

  • scottherne01 scott (@scottherne01) reported from Hounslow, England

    @SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!

  • hyrume1 (high-room) (@hyrume1) reported from Hounslow, England

    @SkyUK your wifi is shit, sort it out

  • mrjonnyrimmer Jonathan (@mrjonnyrimmer) reported from Wandsworth, England

    @SkyUK I appreciate there are plenty of more serious issues afoot, but attempting to remove an expensive package from my subscription is impossible if you insist I have to call. When I do you advise you can’t take my call. Blatant attempt to trap customers ... pls resolve

  • chrisahamer Christopher A. Hamer (@chrisahamer) reported from Kingston upon Thames, England

    @_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.

  • d4vidc88 David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out

  • kbetteley Keiran Betteley (@kbetteley) reported from London, England

    @Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...

  • d4vidc88 David Clark 🇬🇧 (@d4vidc88) reported from Chertsey, England

    @SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out

  • peter33266430 peter (@peter33266430) reported from Slough, England

    @SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription

  • PhilipCollins24 Philip Collins (@PhilipCollins24) reported from Richmond, England

    @barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.

  • MarcusWeedon Marcus Weedon (@MarcusWeedon) reported from Harrow Weald, England

    Footballers to be asked to take pay cuts is utterly ridiculous, why do football clubs treat them so differently to normal employees of any business. Put money on it that they didn’t ask their other staff to take a cut! Furlough them like everyone else #bbcsport #skysports

  • RebeccahCJ Rebeccah (@RebeccahCJ) reported from Spelthorne District, England

    @SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Lydia_Layne Amanda Layne (@Lydia_Layne) reported

    @SkyHelpTeam There aren't any updates - just the outage message. Time-stamped updates would be helpful so customers know it's actually being worked on.

  • Meninoqueri Isac Junior (@Meninoqueri) reported

    @SkyHelpTeam No worries... I will cancel it after 6 years. It is ridiculous! #skybroadband

  • DanLang12 Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported

    @BigRy82 @SkyHelpTeam The outage problem is only in Manchester because Sky have sent every camera and all its equipment outside Old Trafford hoping to see Ronaldo in his car and it caused a power cut.

  • Nickbrown201 Nick (@Nickbrown201) reported

    @SkyHelpTeam Automated system was very unhelpful, not waiting 20 minutes to speak to someone, all I want to do is get some replacement micro filters as I know that is the issue.

  • DanLang12 Dan Langley NUFC ⚫️⚪️ (@DanLang12) reported

    @SkyHelpTeam Your content is about 1 football team and 1 football player. Yes will raise a complaint.

  • willb_14 Will14 (@willb_14) reported

    @danteekay @Ross_Spalding @SkyHelpTeam Mine is down too! So frustrating!

  • KatieWyld Katie Wyld (@KatieWyld) reported

    @SkyHelpTeam It involves logging into an account though and I don't have a sky ID 🤔as I have never signed up to anything with sky

  • Mdc33140837 Marc (@Mdc33140837) reported

    @SkyHelpTeam Nothing because there is an outage

  • danny83995028 reaver81 (@danny83995028) reported

    @SkyHelpTeam There is an outage in my area according to your own website and it also states between 0000 and 0600 it is now way passed this what is the issue here there is no explanation anywhere

  • ToonzTv ventus Toonz (@ToonzTv) reported

    @SkyHelpTeam Yes the service is down but I'm looking for information on how long it's gonna be or just more information