Sky Outage in Fleet, Hampshire, England

@SkyHelpTeam hi can you help please my wife has been trying to call you guys all day to no avail. Our sky broadband is so slow. WiFi on phones hardly working. Can’t download on Sky Q - ongoing problem very frustrating.

@SkyHelpTeam absolutely disgusting service charging me for a new box because my old one isn’t working. Pay you £100 a month for this

@SkySports Oh no though we had rid of Moaningrino for good,think I'll cancel my subscription

@SkyHelpTeam I’m at the end of my tether with the poor quality of signal with Sky broadband. It’s nothing to do with the amount of useage. The BT router before dealt with it effortlessly. All areas of house covered with no problem. Massive contrast.

Having problems getting set up with @SkyUK online... 😩

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup2019 #CricketWorldCup #CWC19  #ENGvAUS

Really disappointed in @SkySports highlights of the @cricketworldcup #SemiFinal2 between @englandcricket and @CricketAus Felt rushed with no analysis & hardly any replays. Poor show chaps. #CricketWorldCup

@stevenwright02 @SkyUK @SkyHelpTeam Not acceptable really, I wouldn’t be happy to see this. It’s just as bad as parking in a disabled bay

@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

No internet ... @SkyUK down all day ....

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

@SkyUK charging me £41.50 for ******* boxsets. This was never agreed. I don't even watch them! Outraged

Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

@SkyUK spoke with Mohammed last night about new account could not complete last night as the 100 MasterCard offer was down promised a call tonight NOTHING STILL WAITING

@SkyHelpTeam tried to rejoin via rep in shopping centre. You’ve obviously got my wrong email and impossible to get through to change. Online chat asked me to call. How do I cancel as so frustrated

@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

@SkyHelpTeam no phone line, completely dead, any issues in my area

The @SkySports presenter just apologised as some bad words were sung in the Wednesday game against their local rivals 😂.....hurry up & get out of our game all real supporters hate your channel , this is a proper atmosphere

Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

@SkyHelpTeam Afternoon, keep getting this error when trying to log into my account 'Sky iD Error 288' any help would be appreciated!

@chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

Apart from his terrible linesman work (disgrace), he has a haircut that’s far too young for him #Wally #WHULIV #SkySports #whufc

Warning @SkyUK broadband isn’t superfast and their customer service is patronising and poor. Avoid at all costs - they lie!

@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

@SkyUK such bad service from Sky,recently moved from virgin and will now be going back to virgin! After being reassure someone would call me to arrange an engineer no one has bothered

@SkySports @LUFC I don't see the problem after all he's trying to get promotion

@SkyHelpTeam it seems unfair to couples who only have one TV not to be able to watch Sky Sport in ultra HD even if you have a Sky Q box. I don’t mind paying extra, but not on multibox I would never use!

Finally got a night where I can stay up late and the WiFi is broken again. Cheers @SkyUK

@SkyUK sort out broadband pls!!!!! Having a NYE party and losing music due to your terrible broadband 😡😡😡😊

@SkyHelpTeam your WiFi is terrible. I'm fed up!

@SkyHelpTeam hi, I can’t access internet or now my sky tv. I have spoken to one of your representatives and he said external issue and could take between 3-5 days to fix. Will I get confirmation that an engineer is looking at this and I assume I will be discounted for my bill as

@SkyHelpTeam told to use Facebook messenger it will be quicker apparently not still no answer for what should be a straightforward issue I’d think 🤯

@talkSPORTDrive @CaptCalamitous @MarcBenamram @SkySports Clearly sarcasm Adrian, you're dumb as ****

@SkyUK so how much do you pay the so called celebs to promote Skyvip, just get a member of staff to do it, that really shows scincerity and use the money to give to your customers.... strange how I have never seen a reply from Sky, shows you just how wrong they are...

@SkyHelpTeam Race to Dubai Thursday morning, coverage was rubbish. Signal breaking up, audio breaking up terrible service

@SkyUK I am not sure who is looking after the golf coverage, audio breaking down, image breaking down, messages of video alarm online... come on guys get it right

@SkyUK you are really hacking me off with this skyvip thing, been with you 15 years plus never got anything, would be surprised if anyone has, another con ......

@SkyHelpTeam I’ve been paying for sky multiroom since I joined and never received a multi room box. Sort it out!

@SkyUK your customer ‘help line’ is beyond ridiculous. Will be cancelling my subscription as soon as I can talk to a human being.

Absolutely terrible service from @SkyUK tried watching a film tonight on sky q and it constantly says waiting for more to download 😡 cannot believe that I pay for the service as well as the additional money for the film 😩🤬 so disappointed wouldn’t get this with virgin

Don’t think I’ve even seen anything as embarrassing as @SkySports NFL Show replaying fans at home celebrating a touch down ‘as if live’ when they’ve clearly wound it back, pressed record on their phones and celebrated as if it had just happened 🤔🙄🙄.... #nfl 🏈🏈

One day without internet connectivity, and it still missing, I was thinking that it could be impossible something like that may happen in the 2018, thank you @SkyUK for this new experience, great service, I was missing that

@SkyHelpTeam Sorry I thought you were going to help not just point me to the website

@SkyHelpTeam pretty unimpressed that a problem with my sky tv freezing and generally not able to watch tv is going to take over 3 weeks for an engineer to attend

@SkyUK HELP our account isn’t allowing us the watch box sets even when we’re paying your ridiculous charges!!!

@TheAshPhillips @SkyUK @virginmedia 100% their terrible UX is the reason I stopped using Virgin 8 years ago. Not surprised it’s so poor. So crazy that a company like that wouldn’t take UX and design seriously.

@SkyHelpTeam your standard internet package has gotten crap since you have been trying to push people into fibre optic. I wouldn't upgrade to fibre if the one I've got with you now is crappy.

@SkySportsPL @SkySports Not clear and obvious for me, rodri goes down a bit too soft but any other day would have been given or reviewed, shame City are started to get a rep for going over easy! Best team in the league without needing to do that

So annoyed I missed the Catalan London game. Yesterday morning I checked the sports channels through the TV guide & no RL. Only to find out later it was buried on SS Mix which isn't listed with the SPORTS channels (wtf), so we missed it. Thanks @SkyUK & @SkySportsRL #rugbyleague

@SkySportsPL @SkySports There must of been a sniper in the crowd, the way he went down

If you work in the media and are employed to talk about Footie and can’t tell the difference between an issue with VAR versus a problem with the rules of the game (ie handball) then you should be ****** and off. All I’ve seen over the past 24 hours. Poor @SkySports @BBCMOTD

@barryprior @SundaySupp @SkySports @neilashton_ @johncrossmirror @SamWallaceTel @Ian_Ladyman_DM Arsenal were really poor against us too. We looked the better team in the first half and if not for Bruce's mixup with the subs in the second half probably could have nicked a point.

@SkySportsPL @SkySports Refs use to say I never see it now not me it’s var given it so another excuse for professional refs

@sliceofrice @SkyHelpTeam I've tried the text service, been waiting half an hour with nothing happening 😡

@struthseeker72 @SkySportsPL @SkySports Def pen. This is where VAR falls down.

@johndcuthbert @SkyHelpTeam Problem is they said that they send everything confirming it by email and have cooling off period so technically even if didnt explain on phone they have me hostage! 🙈 Last time I make any changes! 18 months and whole thing getting cancelled.