Sky Outage in Reading, England

@SkyHelpTeam I’ve been trying to cancel my subscription for days but no one is answering the phones/or online chat and I’ve also DM’d you. I would like to cancel ASAP - pls tell me how I can

@SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast

@SkyUK our broadband is dreadful at the moment. Using Speedchecker: On 26/04 our download speed was 1.67, on 04/05 our download was 1.64, slightly better today at 9.78, but our guaranteed minimum is 22. How do I cancel my contract as I’m only 6mo into an 18mo contract.

@SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today

I deserve to be reimbursed for all my data used every time the network Connection has lacked @SkyUK

1 Lions game down. 5 to go. @skysports

@clairesn13 @ncustisTheSun @btsport @SkySports No problem Claire. 😃

@BS3Rob @SkyHelpTeam Uh oh 🙁 maybe I need to consider my options before going down that route then. Seems like they’re all a bit crap!

Mourinho must be wishing he’d kept his job at @SkySports, it saddens me to see how bad my team has become. #Levy has to invest in players. The bloke is a joke, our brand new £billion stadium will be half empty next season cause nobody wants to watch this shit!! 🤬 @SpursOfficial

Horrendous service from @SkyUK - out of contract for 5 years plus but you’ve sold us Sky Q since then and not told us as your operative says you should have, and we can’t be transferred ....#lookingelsewhere #nothappy

@SkyHelpTeam Yes it is Liam. I’ll try a different phone in the socket tomorrow to see if that’s the issue and if it isn’t I’ll seek advice via yourselves. Thank you.

@SkyHelpTeam Both my sons PlayStations not connecting to my wifi Help please

@offiong187 @JFT96GBNF @SkyKaveh @SkySports Only cos your opinion is stupid

@SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

@SkyHelpTeam Sadly not, have two toddlers and laptops and tablets will just get damaged. As a loyal customer it just gets to me that if it’s on your terms then things get done quickly (upgrades etc) but then when it’s not the customer has to wait 3 weeks

@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin

@SkyHelpTeam woeful service trying “to upgrade”, a total “computer says no” experience. Wish they didn’t have cricket, I’d cancel in a heartbeat....

Ffs @SkySports Fulham 1-0 down already and you can't put the right game on the red button to watch it. #FulhamFC

@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

@Annamalai_K77 @SkySports Worst tweet ever 😂🙈

@SkyHelpTeam sort your ******* service out all the money you lot have and you can’t have decent broadband

@SkyHelpTeam Hi I did the checks on app and said it was ‘good’ but my WiFi is still slow.. I’m trying to upgrade it on the website but says unable to process try again later 😩 Im trying to upgrade it for a fast speed and the WiFi booster

@SkyHelpTeam the WiFi you provide is legit awful less then 1mb after 11pm is shocking and we are actually paying for this, you are a joke company!

@SkyHelpTeam my broadband is unusable. Huge latency, speed down to 10mbs, with no upload speed. I want your £25pm lower price offer. But can't switch online as website crashes and can't get through on phone. I am paying stupidly uncompetitive pm fee for a rubbish service. Help.

@SkyHelpTeam last week i made the decision to leave and go with Vodafone for broadband. My broadband was pretty poor anyway, a speed of approx 3mbps. Since requesting the move my internet has got far worse. I now struggle to watch Netflix on 2 devices! Help please!

@markgri05959623 @SkySports Mark, Mark, Mark. Your Season never really started.

@SkyHelpTeam over the past few days I’ve been getting terrible signal on some of the sports channels (namely Eurosport) - getting messages every 15 secs saying that that the recording was interrupted due to poor signal. Most channels seem fine.

@SkyHelpTeam Seems like every other day were getting a loss of service! 😡 You need to start handing out some refunds! I pay too much to have internet for 2 days out of 7! 😠

@SkyHelpTeam Is there a broadband issue in Birmingham

@SkyHelpTeam About 6, none with anything plugged in. I know the steps and I've done the checks and all it says is there is a problem. I'll look more tomorrow but honestly I just want to be able to use my PS4 properly