Sky Outage in Farnham, Surrey, England

@MyNameIsBrooke_ @SkyHelpTeam @SkyUK @NOWTV Ah, legal/illegal - this is the problem when companies try to get greedy, it drives the black market.

No internet ... @SkyUK down all day ....

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky @SkyHelpTeam 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #notgoodenough

At my other half’s house and @SkyUK signal is APPALLING if you are not right next to the router!! So bad! He’s complained and they said they wouldn’t do anything! Not impressed Sky 🙄😱 #RT . . #badservice #notuptoscratch #badcustomerservice #skycustomerservice #notgoodenough

Urgh @virginmedia are naff completely incomatant staff giving completely the wrong information and now won’t let me cancel awful service I’m now looking to @skyuk to give me a better service

@SkyHelpTeam can someone help me my sky box isn’t getting a satellite signal I’ve tried unplugging at the wall but still no joy

@SkySports Stop giving this 'fan' the recognition and fame he wants ... multiple replays of the incident and zero discussion of anything else at half time ... no place for this at St Andrews, let the police deal with him and let's focus on the actual game. #BCFCvAVFC #KRO #bcfc

@SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

@SkyHelpTeam no phone line, completely dead, any issues in my area

Hate the way @SkySports have designed their website in a way that when the TV is down and you can’t actually watch anything you can’t TALK to anyone either to solve the problem. I’ve made a little video if you are remotely interested Sky.

You’ve played a blinder #Sky. Forced me to come back to your broadband and now havenet connected me on the date stated. Looks like my 30 day cooling off period will be utilised to its max! Poor service. @SkyHelpTeam I’m now on hold... 10 mins and counting!

@chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

@SamArmstead @cliveomalley @SkyUK @GreenAlbionLtd @irbheating @PringleChris @IanPlumbing @sam_churchstile He probably never even watched the movie he is in 🤣😄😂

@SkySports @LUFC I don't see the problem after all he's trying to get promotion

@SkyHelpTeam it seems unfair to couples who only have one TV not to be able to watch Sky Sport in ultra HD even if you have a Sky Q box. I don’t mind paying extra, but not on multibox I would never use!

@SkyHelpTeam hi, I can’t access internet or now my sky tv. I have spoken to one of your representatives and he said external issue and could take between 3-5 days to fix. Will I get confirmation that an engineer is looking at this and I assume I will be discounted for my bill as

Absolutely terrible service from @SkyUK tried watching a film tonight on sky q and it constantly says waiting for more to download 😡 cannot believe that I pay for the service as well as the additional money for the film 😩🤬 so disappointed wouldn’t get this with virgin

Don’t think I’ve even seen anything as embarrassing as @SkySports NFL Show replaying fans at home celebrating a touch down ‘as if live’ when they’ve clearly wound it back, pressed record on their phones and celebrated as if it had just happened 🤔🙄🙄.... #nfl 🏈🏈

@TheAshPhillips @SkyUK @virginmedia 100% their terrible UX is the reason I stopped using Virgin 8 years ago. Not surprised it’s so poor. So crazy that a company like that wouldn’t take UX and design seriously.

@SkyUK once a great company now gone down the drain. You tried to connect me for two months but it seems to difficult, failed appointments.

@SkyHelpTeam I am no longer a customer and have no interest in returning (moved to BT). How can I stop your retention team from calling me several times a day?

@SkyHelpTeam you are a disgrace of a company. Missed 3 key rounds of @anthonyfjoshua fight because your stream went down. Have pictorial evidence and being offered no refund.

@SkyHelpTeam Hi, please can u help me move from TalkTalk? I have an old AOL email set up that I want to keep so can I retain this set up including all my files and move my phone, TV and broadband to you?

@SkyUK It would help if you could allow customers who wish to cancel a package, to just do that instead of keeping ppl on the phone & feeding us pointless jargon.

Hello @SkyUK. Come at me. I’ve had enough of @Virgin and it’s another week before they fix the broadband. Shoddy company. Useless call centre. What deals do you have for new customers @SkyUK ?

Our experience of @SkyUK customer service is appalling. A example of how not to do it. I feel your #pain try using an ex-employee (there are plenty of them) or a moonlighter who care about #CustomerService unlike Sky - it may cost you, but soooo worth it.

Why does the @SkySports presenter keep saying “@ManCity have dropped points ALREADY after only dropping points once in 20 games last year”. Last year we dropped points in game2. Idiot.

@SkyUK way to go. Switched back to you guys from @virginmedia and you have just cancelled my installation half way into the day it was meant to take place. Awesome. Think I’m going to cancel my contract before it begins.

Dear @SkySports, either make Jamie Redknapp part of the commentary team, or throw him down a well. The latter would be preferable.

@SkyHelpTeam hi my internet is only 1 meg this cant be right please help

@SkyUK hi my sky internet is only 1 meg i cant do anything please help

@SkyUK have the indecency to charge a gut wrenching £170 for a customer service phone call to unsuccessfully fix a sky box I couldn't use. We explicitly asked if the phone call would charge. #consumeradvice please? @MoneySavingExp #help #consumerguidance

@SkyUK how do I go about getting a new tv box? Ours is broken and will not reset. I rang you and got cut off.

@SkyHelpTeam Cancellations. Was told the conversation would be continued today but I heard nothing...what an awful system!

@SkyHelpTeam your new “relaxed” online chat is terrible. Took 25 mins for me to be told that the guy is ending his shift and we can talk tomorrow at midday instead. I connected 45 mins before your closing time!

@SkyHelpTeam Hi my postcode is GU212ND and I am having bad interference on BBC 1 HD and BBC 2 HD channels only is this caused by the heat if so how can it be sorted. My phone is 07889942879 thanks Laura

@SkyUK what is going on with your broad band service at the moment - it’s appalling

@SkyHelpTeam So productive I tweeted you guys a few hours ago about my broadband being down for past 2 days and never got acknowledged.

@SkyHelpTeam I've just tried to download series 1 of taskmaster on my sky Q mini but says I don't have the right subscription. I dint have box sets but uktv is free. Can you help please. Thank you.

@SkyUK I've held my tongue for long enough, the new sky remote is ******* awful. Please change

@SkyUK your WiFi is absolutely shit. In the same building as my WIFI and only upstairs yet no WIFI can be found. Having to pay for extra data all because your product im paying for cannot connect. What an absolute joke

Does anyone know why my broadband is down, it went yesterday at 10pm and still not back @SkyHelpTeam it goes down a lot, and yes I have tried to reset it and switched it off and left it for 30mi s but the stupid thing is not working, again 😡😡😡

@SkyUK Sky sports player has never worked on my PC (Win7 Pro). I uninstalled it months ago and reinstalled it 10 mins ago to try to watch the golf. Lo and behold it still doesn't work. Error code: VGC-4253024360:4280287235 #SkySportsPlayer #SkySports @SkySports

@SkySportsGolf This is the worst ******* coverage imaginable. 2 shots. 2, between ad breaks. Scoreboard, more bullshit from McGinley & Murray, scoreboard again. I’m paying for this shite. #USOPEN2019 #golf #skysports

@SkySportsGolf coverage of @usopengolf has been as bad as it’s ever been. Adverts, interviews, adverts, range practice, adverts, flashbacks, couple of golf shots, adverts.....and obsessive coverage of @TigerWoods who is a mere 13 shots behind the leader. #SkySports #USOpen

@SkyHelpTeam When you download the app it tries to start but the screen just goes black. Only way out is to turn the system off again. Downloaded the app a few times and it happens every time. Tried on different TVs too. I think there is an issue with the app on the PlayStation store