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Sky Outage Report in Tongham, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Tongham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Tongham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Tongham, England

The most recent Sky outage reports came from the following cities: Guildford, Aldershot, Woking, Bordon, Cranleigh, Yateley, Fleet, Addlestone, and Camberley.

CityProblem TypeReport Time
Guildford Internet 3 days ago
Aldershot Wi-fi 6 days ago
Woking TV 7 days ago
Guildford Wi-fi 9 days ago
Woking TV 10 days ago
Woking TV 10 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Tongham, England

Latest outage, problems and issue reports in Tongham and nearby locations:

  • BenJimmison
    Ben Jimmison (@BenJimmison) reported from Chiddingfold, England

    @SkySportsPL @SkySports VAR decision should be made in real time, no slow mos or freeze frames!

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    I have to hand it @GNev2 remaining remarkably balanced in his commentary on @SkySports despite his team who would obviously support getting soundly beaten by a newly promoted team.

  • lillosays
    Simon Lill (@lillosays) reported from Farnham, England

    @SkyHelpTeam another firmware update overnight and another morning with no Wi-Fi. Really bad processes your end. Contact me.

  • WhiteIain
    Iain White (@WhiteIain) reported from Finchampstead, England

    @PRITCHNEWS @GNev2 @SkySports @GNev2 doesn’t manage them (yet) but I agree , I was hoping @ManUtd would still be in their pomp ready for @LUFC to knock them down next season in the #Premiere at this rate we will cross over or beating them won’t represent much of an achievement.

  • fleetsaints
    Steve Jones (@fleetsaints) reported from Fleet, England

    Anyone else having issues with @SkyUK broadband. Last few months it’s barely worked properly. Old fashioned dial up would be quicker and better. Horrendous service. Time to leave.

  • illustrastion_d
    Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam £5.50 extra now on my bill, I’ve been customer for over 20 years you are seriously taking the mick!! I’m seriously considering leaving!!

  • Varcs
    Paul Varcoe (@Varcs) reported from Odiham, England

    @SkyHelpTeam It's great putting up a link to the issue, but we can't access the link OUR BROADBAND ISN'T WORKING! 😂

  • Tsar_Nicholas
    Nicholas Mazzei (@Tsar_Nicholas) reported from Hook, England

    @pmalinski83 @SkySports @SkySportsPL @bt_uk I get why they avoid it, having been in the BT corporate affairs team until recently and wanting them for ages to take a stronger stand on these issues. It’s risky. But these companies have power and if they want to do something about it, here’s their chance

  • bjwlfc
    Belinda Wells (@bjwlfc) reported from Bordon, England

    @SkyHelpTeam So you want to lose a valued customer!! Joke!!

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam I have tried calling twice today to talk to someone in the values team and also spent an hour on the sky chat who was supposed to transfer me but instead cut me off. Can someone from sky contact me before I just cancel the package and go to @Virgin

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Sandhurst, England

    @SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now

  • AdrianActiveFM
    Adrian Powell (@AdrianActiveFM) reported from Eversley, England

    Wow! Just received rubbish customer service from @SkyUK. A month ago I was told I was a VIP loyal customer and today after being let down on an installation a week ago with no communication since, I have been told I'm not important enough to speak to a customer service manager!

  • ChavdogEvans
    Daniel Evans (@ChavdogEvans) reported from Farnborough, England

    @SkyHelpTeam absolutely shit service due an engineer today between 3 and 5 and then just been told not coming cancel the account going with Virgin now like I should of

  • TimboBagginses
    Tim F (@TimboBagginses) reported from Guildford, England

    The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.

  • JackTomson2
    Jack Tomson (@JackTomson2) reported from Godalming, England

    @SkyHelpTeam Hi, I’ve been trying to do this for 3 days now so I’d like to be put in contact with someone who can do this for me so I’m sure it’s been done. Any help would be really appreciated.

  • benmurphy08
    Ben Murphy (@benmurphy08) reported from Fleet, England

    @SkyHelpTeam had a sky hd box for 5 years plus with no problems.Had engineer round today to install sky Q and three hours after he left it’s stopped working. Now been told I have to wait a week to get another engineer out and take another days holiday. Shocking customer Service

  • tip4profit
    Rob Parslow (@tip4profit) reported from Bisley, England

    @SkySportsPL @SkySportsNews @talkSPORT @laura_woodsy @GaryLineker The premier league need urgent action to save the lower leagues, £100m would go a long way for a few months and only 5m from each club in PL Skysports etc need to help Dont lose the grass roots

  • MaMaDolson
    Mary Dolson (@MaMaDolson) reported from Camberley, England

    @mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • janekleimunt
    Jane ✨❄️2023❄️ love laugh be happy✨ (@janekleimunt) reported

    @SkyHelpTeam I appreciate that but it’s been a couple of months with the same response & for a company like Sky it’s ridiculous poor tbh. Customers are missing out! You need to pass this to higher up the ladder because I’m not wearing it much longer tbh. I want to be able to access like other

  • LynMagee1
    Lyn Magee (@LynMagee1) reported

    @OpenreachHelp @OpenreachHelp still no update from @SkyHelpTeam they are saying it’s still your issue. Have requested incident reference number as this is ridiculous a “telephone exchange issue” is taking 9 days to fix and a subsea cable was fixed in 2 days ….

  • PeaceOfWorldPlz
    🤠 (@PeaceOfWorldPlz) reported

    @MartinKJonatha1 @SkySports Lol the issue is you lied

  • SunnyNineFive
    Sunny (@SunnyNineFive) reported from Dudley, England

    @SkyHelpTeam hi, how do I log in to Disney plus on sky when I keep getting error 83? Says it's an issue with the device you are trying to view it on

  • stjones72
    Stuart Jones (@stjones72) reported

    @SkyHelpTeam please help, engineer and cust serv incompetent. Engineer misdiagnose problem, tell me sky no longer support where sky positioned dish so missing channels cannot be fixed . I pay for local company who fix problem and nothing to do with dish and simple cable problem

  • iiiMe3P
    Ryan (@iiiMe3P) reported from Littlehampton, England

    @SkyHelpTeam It is due to cancel on the 15th. I am moving house very soon, I was asked which address I need it sent too in which I asked how long it would take, I was told it would be around a week which meant my current address would be fine but time is running out

  • stjones72
    Stuart Jones (@stjones72) reported

    @SkyHelpTeam Yes Jason, they tell me they would never support my dish again as on chimney (normal standard house). I did what anybody would do to get there tv working as sky basically ditching support for so called VIP customer of 30 years

  • SusanTweddle4
    Susan Tweddle (@SusanTweddle4) reported

    @SkyHelpTeam Still nothing from Sky team - no help, no contact again - so frustrated and disappointed? How do I lodge a formal complaint?

  • OverallGeorgie
    Georgie Overall (@OverallGeorgie) reported

    @SkyHelpTeam my internet has been terrible the last month or so and I can’t even get through to speak to anyone. Can someone help?

  • Eddieambrose077
    Gakpo and Nunez FC (@Eddieambrose077) reported

    @AnfieIdEdito @SkySports Is this guy serious? i have never in my life watched jones play football and thought 'damn he dribbles like ronaldinho' NEVER!