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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: Wembley, Northolt, Uxbridge, Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Guildford, Aldershot, Woking, Southall, Slough, West Drayton, and Twickenham.

CityProblem TypeReport Time
Wembley Internet 2 days ago
Northolt Internet 2 days ago
Wembley Internet 2 days ago
Uxbridge Internet 2 days ago
Brentford Internet 3 days ago
Bracknell TV 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • booboobear_
    Rhodri (@booboobear_) reported from Cobham, England

    @SkyHelpTeam Internet not working in KT11

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    £14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague

  • _fraser_s
    fraser (@_fraser_s) reported from Epsom and Ewell District, England

    @SkyUK house move.... TV engineer 8-5 call out, arrived at 4.30pm with no contact all day to confirm the time, helpful! Internet should have gone live yesterday any time until midnight and nothing after waiting 2 weeks! Terrible service Sky

  • MachoAman
    Aman S Heer (@MachoAman) reported from Southall, England

    @SkyUK pathetic customer service and a company run by idiots not knowing what they are doing and how to communicate. Embarrassing!! CEO complaint pending.

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    @SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!

  • SuganPalanee
    Sugan D Palanee (@SuganPalanee) reported from Kingston upon Thames, England

    @SkyHelpTeam - one and half hours waiting for help and still going.

  • kliddelll
    Kate (@kliddelll) reported from Datchet, England

    @SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider

  • ffc2004
    Billy Murphy (@ffc2004) reported from Osterley, England

    @SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help

  • ___Kiran
    Kiran 😍👨🏻‍🍳 (@___Kiran) reported from Hounslow, England

    Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer

  • missTmoon66
    Tammy Mann (@missTmoon66) reported from Richmond, England

    @SkyUK how do I recover my skygo login details?

  • Hetty_1
    Heather Cartwright (@Hetty_1) reported from Hillingdon, England

    @skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?

  • L_EToffee
    L_E Toffee (@L_EToffee) reported from Epsom and Ewell District, England

    @ShrewUnlimited @Charliesteven33 @SkySports How on earth could you possibly know that the vast majority of people support it if they don't show it, clearly highlighting the utter nonsense of that argument.Its a very simple gesture, if someone is not willing to support the message i'm absolutely certain i know what they are

  • dr_g124
    G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday

  • itsOfficialTC
    KAZI OMAR | TC (@itsOfficialTC) reported from Kingston upon Thames, England

    .@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK

  • mandy_andrews3
    Mandy Andrews (@mandy_andrews3) reported from Hounslow, England

    @SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???

  • jedredshed
    Ryan Mortimer (@jedredshed) reported from Richmond, England

    @Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful

  • dr_g124
    G (@dr_g124) reported from Hillingdon, England

    @SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown

  • JimApplegate8
    Jim Applegate (@JimApplegate8) reported from Bracknell, England

    How ******** do sky sports have cheeky to even think about putting football games on box office!!! What a ******* joke, paying the standard subscription fees not enough for a billion pound industry. @SkySports you ******* robbing wankers!!!!

  • PaulWoodford75
    Paul Woodford (@PaulWoodford75) reported from Winkfield, England

    Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ITSLNE
    Liam Craig Evans (@ITSLNE) reported

    Is there an outage with sky in the Nuneaton area CV10 @SkyHelpTeam

  • ratty118
    Scott Elliott (@ratty118) reported

    @SkyHelpTeam Can you get someone to contact me so I can get rid of your service as I am continually paying for something that doesn’t work

  • zaheer_anwar
    Z (@zaheer_anwar) reported

    @skytv @SkyHelpTeam I was mis-sold a package and have since been promised three separate callbacks—including one from a manager—that never happened. On one call, an advisor claimed to apply a discount but instead downgraded my service. This is unacceptable. Please contact me.

  • dotunbello1
    baba lola (@dotunbello1) reported

    whew so wtf was @SkySports talking about?

  • AndySmi72785917
    Andy Smith (@AndySmi72785917) reported

    @AVFCStatto @SkySports Forget the spelling what awful team selection

  • Phoenixrahman
    Phoenix Rahman (@Phoenixrahman) reported

    @SkyHelpTeam spoke to Alex in your customer service team and just want to highlight the exceptional service received by him. Taken full ownership of the issue and reassured me that it would be resolved. Give that Alex a raise or a 🍰. Thank you again Alex

  • CFCUzi
    C.B. *** 💉 (@CFCUzi) reported

    @Blue_Footy @SkySports This was news more than week ago wtf is this

  • DaveGorton2011
    Dave Gorton 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@DaveGorton2011) reported

    @Ian_Austin_ @SkyHelpTeam It would be a really good idea if sky actually let there customers know that there was a problem instead of just ignoring it

  • Azpie2020
    Kelly (@Azpie2020) reported

    @WeAreOpenreach @SkyUK There’s no info to pass on, nothing’s been fixed. Damage is still there, broken wires/no service. Unless you count someone lazily wrapping tape around the pole a few mins ago. The lack of urgency or concern is absolutely shocking, Openreach clearly couldn't care less.

  • bonesjones
    Bones Ⓥ (@bonesjones) reported

    Hi @SkyHelpTeam why have I not received an apology or any compensation for the outage and huge disruption on 15/16 May 2025? It's totally unacceptable.😡