Sky

Sky Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 12/18/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Richmond, Brentford, Hounslow, Wembley, Southall, Slough, Northolt, Surbiton, Weybridge, Farnborough, Bracknell, Chertsey, Greenford and Maidenhead.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomRichmond Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ClementsKelly82 Kelly Clements (@ClementsKelly82) reported from Camberley, England

    @SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • Th3_Firestarter Th3 Firestarter (@Th3_Firestarter) reported from Farnborough, England

    @charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • roypsb Roy Beckerson (@roypsb) reported from Bagshot, England

    Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • AndyWebbDJ Andy Webb - Mclaren 👍🧡🏁 (@AndyWebbDJ) reported from Burnham, England

    Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • gerarddward Gerard ward (@gerarddward) reported from Addlestone, England

    @SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    @SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!

  • NickW2108 Nick Watts (@NickW2108) reported from West Molesey, England

    @SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Itanimulli_RFC 🇬🇧Aaron Muldoon🇬🇧 (@Itanimulli_RFC) reported

    @SkyUK @SkyHelpTeam why is your broadband so **** and inconsistent? And how do you justify billing me monthly when it doesn’t work 25 days out the month

  • Nar_then J (@Nar_then) reported

    @SkyHelpTeam hi I’m a new customer and I’ve been waiting over a week for my viewing card and there’s no way of contacting you.

  • afzalbabariya Afzal Babariya (@afzalbabariya) reported

    @SkyUK my voice remote has stopped working and won’t connect up to my sky Q 2TB box. Tried the help pages and various forums without any joy. Are you able to help?

  • cazceejay carrie (@cazceejay) reported

    @SkyHelpTeam I have had numerous phonecalls since October and still hasn't been resolved I even completed an online complaint to no avail meanwhile my services are restricted

  • alishablakex Alisha Blake (@alishablakex) reported

    @SkyUK are an absolute joke. Left us without any broadband or TV when everything has been arranged for the past month and after waiting talking to 6 people for 2.5hours on the phone still no luck. Keep banging about how we are a loyal customer we are-nice way to show appreciation

  • Adrian___Harvey I Am Not A Number (@Adrian___Harvey) reported

    @sheen_alfie @SkySports Nope, but it only takes one idiot to spread it.

  • DylanPatty_ Dylan Parry (@DylanPatty_) reported

    Hey @SkyHelpTeam I've been unable to log in to my email for 24hours now because I keep getting an "Access Denied" page. Tried calling the helpline but I was turned away? Please help?

  • jayne_page Jayne P Page (@jayne_page) reported

    @SkyHelpTeam I’ve upgraded to superfast & the engineer installed it today but said there’s a problem with the (splitter?) & it won’t be activated for a week due to this?He said to contact you to tell you not to disconnect my old hub until this is resolved.He said you have his notes on my acct

  • moragmalcolm Morag (@moragmalcolm) reported

    @SkyHelpTeam We should have had broadband connected 14th Dec. Still have none. Now homeschooling 2 children with no Wi-fi and we’re told we have to wait until 20 Jan for connection! Help!!

  • EmskiEmi Emily MacDonald (@EmskiEmi) reported

    @SkyHelpTeam This issue this morning was the adviser couldn’t give me the same discounts that I got when I signed up ... they were the Black Friday 50% off deals. I assume that given the massive incompetence on your behalf and the huge inconvenience on mine, I won’t be expected to pay more!