Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 09: Problems at Sky
Sky is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southall, Brentford, Camberley, Northolt, Farnborough, Hounslow, Maidenhead, Addlestone, Sunbury-on-Thames, Worcester Park, Bracknell, Hayes, Uxbridge and Wembley.
| City | Problem Type | Report Time |
|---|---|---|
 London |
||
| Hounslow |
Internet | |
| London |
Total Blackout | |
| London |
||
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Paul Inkster
(@InksterPaul) reported
from
Aldershot, England
@SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.
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richard newman
(@richnewm) reported
from
Kingston upon Thames, England
@SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my broadband is done - is there an issue?
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Nick-CAFC
(@NGN1985) reported
from
London, England
@SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.
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♥TJ♥LF1♥
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭
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Alan Vincent
(@Huskymannia) reported
from
London, England
Wow 2 former @LFC players defending and trying to support and improve MUFC with blinkered Gary Neville oblivious to the fact MUFC were shite lol #MANLIV #Salah #SalahForBallonDor @SkySportsPL @SkySports
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Andy Coxon
(@andycoxonuk) reported
from
London, England
@marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!
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richard foster
(@rcfoster) reported
from
Brentford, England
@BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my internet is down - can you help?
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Ged Weston
(@gedweston) reported
from
Richings Park, England
0800 052 1251 calls from @virginmedia bordering on harassment. Tried to upgrade my package and they refuse to email details yet keep calling. The worst customer service! @SkyUK
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Brighty68 ⚽⚫⚪⚽
(@BrightLouise) reported
from
Aldershot, England
Having so much trouble with activating Sky Glass Delivered Thursday, over 6 hours on the phone, still not sorted. Been a customer for 17 years. Loosing the will.. @SkyHelpTeam @skytv #skyglass
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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richard newman
(@richnewm) reported
from
Kingston upon Thames, England
@SkyHelpTeam so why is my Internet down yet again becoming a joke now
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ
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richard foster
(@rcfoster) reported
from
Brentford, England
@SkyHelpTeam My Sky box just cut out saying no satellite signal…
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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Matt Streuli
(@mattstreuli) reported
from
Iver Heath, England
Please can I have a Never Mind The #Buzzcocks mug? I'll be good. Ish. @SkyUK @FremantleUK @gdavies
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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EL Divo.
(@EugeneLeach) reported
@BBCMOTD @SkySports @SkyFootball NO,100% NO. Taylor was pathetic, playing advantage & allowing robust challenges all over the field he waved advantage,THERE was no foul on Allison. As for Dermot Gallagher people forget how many awful decisions he made as a referee.
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Mark Hankin
(@8gzd8k76nM) reported
@neildodd @SkyHelpTeam Your first screenshot literally tells you there is a known issue
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Daniel Stansfield
(@danielbaxter91) reported
@OpenreachHelp @WeAreOpenreach please help! Internet dropped in Dundee DD2, can you confirm if openreach or @SkyHelpTeam and this when will be resolved?
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Mark Hankin
(@8gzd8k76nM) reported
@Luk3________ @BurtBackache @SkyHelpTeam I mean you doing it makes literally no difference because you already pay them a subscription service. I get it’s frustrating to wait to watch the episode but you’re acting like a child if you cant just wait a few hours to watch an episode
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Simon Field
(@SimonFieldRFM) reported
@SkyHelpTeam I did do on Friday and raised a complaint, a manager was supposed to call and and still waiting, and was then offered to open a new account to order again so I could beat the no more than 5 rule. #GreatTeamThatNot
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Stephen
(@StephenHenry666) reported
@SkyHelpTeam is the contactability of your customer service intended to be absolutely pathetic or has it just happened that way? I've more chance of being next Prime Minister than actually speaking to a Sky human.
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adie crompton
(@adielivingitup) reported
@SkyHelpTeam why are ur overseas call center line is so bad they can't hear us and we can't hear them what's the uk center number?
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Ponicollective
(@ponicollective) reported
@SkyHelpTeam we have had no internet connection for over 2 hours in Monifeith / Dundee. Is there an update on when this issue will be resolved?
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David
(@DavidWa01448973) reported
@SkyHelpTeam Experience shows that they won't be able to help Louise, which is why we've reached this stage. Sky have my emails why not respond to them?
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Kayleigh
(@W8_Kayleigh) reported
@SkyUK After 30 minutes on the phone, I’m still nowhere. I am not getting the service we pay for - please can someone send me contact email because clearly speaking to someone on the phone isn’t working. #badservice #dontuse #wasteoftime