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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: West Drayton, Maidenhead, Wembley, Northolt, Uxbridge, Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Guildford, Aldershot, Woking, Southall, and Slough.

CityProblem TypeReport Time
West Drayton TV 14 hours ago
Maidenhead Wi-fi 1 day ago
Wembley Internet 4 days ago
Northolt Internet 4 days ago
Wembley Internet 4 days ago
Uxbridge Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • RogerBearpark
    Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • daisymcandrew
    Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • PropPersonnel
    Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • Manners69
    Mani Gill (@Manners69) reported from Datchet, England

    Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • BellsSport
    Bells and Whistles Sport (@BellsSport) reported from Brentford, England

    Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • nlpedwards
    Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • cliffscab
    Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

  • NickSmedley48
    Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • gww1996
    George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sam9cn
    sam (@sam9cn) reported

    @SkyUK just called up with my mom to change her Sky package because my dad is seriously ill in hospital but apparently you can’t help her until my dad dies? She only wanted to change my dads sky sports and movies and keep the rest. Shocking treatment of a 40 year loyal customer

  • widnes_1
    paul jones (@widnes_1) reported

    @jdgsport @SkyUK 20 + years with @skyuk and seen the prices go up so cancelled a load of stuff including sports and movies will miss it as the rugby is kust about to get started but cant justify paying these prices and get nothing for loyalty only get deals when a new customer ...

  • scootbish
    Scott Bish (@scootbish) reported

    @SkyUK any reason why my broadband is down? Our lass is trying to watch call the midwife here

  • tdfjones71
    Trevor Jones (@tdfjones71) reported

    @SkyHelpTeam 2/2 tradesman is out there working to keep Britian running. Sky engineers ? Apparently not available. I’ve never had such a disappointing experience. I’m looking at other providers. I’m sure they will happily tap up to proved a service for my £80 a month.

  • birdmanWl
    Wayne Bird (@birdmanWl) reported

    @SkySports Joke, 2 half decent games and he’s in the squad, been out for 2years, never been good enough.

  • Aaron36072231
    #Oleout (@Aaron36072231) reported

    @broony1987 @gerarddaly761 @SkySports Never gave him a chance? He didn’t score for nearly 2 years whilst playing near enough every week! He had more than enough chances he’s just simply not good enough for united

  • FountainScott
    Scott Fountain (@FountainScott) reported

    @SkyHelpTeam Gone back to UHD and have the same issue some films work and some don’t 🤔

  • ianscoey
    Ian (@ianscoey) reported

    @SkyHelpTeam The issue is fixed the same way I have to do it everyday. Pull the phone line cable out of the router and plug it back in. Now getting 17Mbps. Is 17Mbps super fast as promised?

  • Evansyj
    Jo Evans (@Evansyj) reported

    @SkyHelpTeam Is there a way of getting an issue resolved without having to resort to Twitter to escalate it? I have been talking to various departments to try and get an issue resolved but drawing a blank. Disappointing & frustrating service.

  • FountainScott
    Scott Fountain (@FountainScott) reported

    @SkyHelpTeam And how it works but now have an issue with with another film