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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: Wembley, Uxbridge, Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Guildford, Aldershot, Woking, Southall, Slough, Northolt, West Drayton, and Twickenham.

CityProblem TypeReport Time
Wembley Internet 10 hours ago
Uxbridge Internet 10 hours ago
Brentford Internet 18 hours ago
Bracknell TV 1 day ago
Hounslow TV 2 days ago
Hounslow Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • Churchills89
    Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • taimur_khann
    Taimoor khan (@taimur_khann) reported from Slough, England

    @SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?

  • ViperSets
    Tony (@ViperSets) reported from Maidenhead, England

    @simonrogs25 @SkySports It wouldn’t be as special, it ain’t broke so don’t fix it

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • fussballchef
    Rick Joshua 🔴 (@fussballchef) reported from Hillingdon, England

    Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?

  • Diamond_Debs
    Debs Walters (@Diamond_Debs) reported from Bracknell, England

    @SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.

  • JPA_LFC
    jitesh* (@JPA_LFC) reported from Hillingdon, England

    @SkyHelpTeam any idea why my broadband is down in the Hillingdon area?

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • MaxBurrell5
    Max Burrell (@MaxBurrell5) reported from Kingston upon Thames, England

    @SkySports fix the Stoke Luton stream

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.

  • vfbr2001
    Christian (@vfbr2001) reported from Ealing, England

    @SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my internet is down - can you help?

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • garymbrett
    Gazza (@garymbrett) reported from Bagshot, England

    @SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague

  • denyermc
    Mary Denyer (@denyermc) reported from Headley, England

    @SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DavidEkers
    david ekers🇪🇺 (@DavidEkers) reported

    @SkyHelpTeam very poor. My elderly mother has been waiting over a week for connection, told was yesterday. No contact and no connection. Told now it is delayed until next week. Very shabby was to treat those most at need of your service. Very poor.

  • RobertoJones84
    Roberto 7 (@RobertoJones84) reported

    @SkyHelpTeam Yes. I'm an IT technician, so I've already worked through everything. The speed has been dreadful for weeks now, but last night's was the worst yet.

  • scheeza
    David Střelec (@scheeza) reported

    @callum010101 @SkySports I was personally at Old Trafford few times and im fan of United 25 years, i dont see anything wrong to support team from other country, if it Slavia vs Rangers, i will support Slavia, if it Slavia vs United i will support United every day in the week

  • LlamaBusiness
    Bready Mercury CLERK! (@LlamaBusiness) reported

    @SkyHelpTeam No. You’ve not done anything to help, so now I’m airing my frustration publicly so we don’t pretend everything is fine over in the DM’s. You need to escalate this, instead of repeating broken instructions at me.

  • AngelaBaker72
    Angela Baker (@AngelaBaker72) reported

    @SkyHelpTeam Can I get a contact number or email address for my over charged bill .. it’s impossible any other way unless your a new customer and you want ther custom ....

  • TonyTCClark
    tony clark (@TonyTCClark) reported

    @SkySports It's never the Arrogant ones fault though!!

  • FcNoise
    Natural Order 55 RFC (@FcNoise) reported

    @Dugster_88 @CallumCraw04 @SkySports Like half of the ira supporting support

  • cameronvtait
    cameron. (@cameronvtait) reported

    @SkyHelpTeam But I’m asking you. Rather than me having to go through all that crap again. Can you please send me the contact number.

  • CBoggust
    CJB (@CBoggust) reported

    @SkyHelpTeam hi. Have been trying for the last week to look into upgrading my broadband package. I am a sky customer. Using the app and the online version it continually says there are technical difficulties. Can’t get through on chat and don’t want to wait on the phone for ages.

  • s_a_fraser
    Scott Fraser (@s_a_fraser) reported

    @SkyHelpTeam continual appalling service - 5 live chats, 4 phone calls - and still my account is not set for cancellation. I’m fed up Sky, how do I get this sorted. Does anyone in the organisation take any accountability?