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Sky Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 06/05/2025 02:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (48%)

    TV (48%)

  2. Internet (34%)

    Internet (34%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: Ealing, London, Slough, Wembley, Camberley, Hayes, Feltham, West Byfleet, Woking, Isleworth, Greenford, Barnes, Richmond, Brentford and Epsom.

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City Problem Type Report Time
United KingdomEaling Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • njb81 Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Lochlanndg Lochlann (@Lochlanndg) reported from London, England

    @SkySports really haven’t got the hang of the recap option like @btsport have - when I click on the red card incident I want to see what happened, not just the referee waving the card…

  • NeverGiveIn123 Lou (@NeverGiveIn123) reported from Hillingdon, England

    @SkyHelpTeam Sorry but who thought that this was practical??? I watch an episode then delete, what you are suggesting is way too much effort when the option was at the side. Log this as a formal complaint pls. SkyQ is so outdated compared to Virgin Media, roll my deal expiry! #sky

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • EduardoVarpola Eduardo Varpola (@EduardoVarpola) reported from London, England

    Hi guys! @SkyHelpTeam I’m having massive issues to make a connection with my server’s work, it say something about a “unsuccessful domain name resolution” please fix this ASAP, we need to work! Thanks 🙏!

  • DontCallMeJon It's Jonathan (@DontCallMeJon) reported from London, England

    @SkyHelpTeam No. He just said “until the problem is fixed we can’t install Sky Q”. 🙄

  • 6ft1tonsoffun Art Vanderlay (@6ft1tonsoffun) reported from Burnham, England

    This @SkySports coverage of the #RyderCup is awful. Can we watch some golf instead of a watch advert I can’t afford ffs

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @SkySports So many comments of old entitled men saying it’s all banter snd they don’t see the problem. Sad.

  • vanderstu1 Stuart Margetts (@vanderstu1) reported from Addlestone, England

    @SkyHelpTeam hi, is there a reason why my broadband has been down all day? I Live in addlestone Surrey? Please could u help?

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @SkySports Lol you have the most money in the prem. how do u fail to buy someone.

  • rcfoster richard foster (@rcfoster) reported from Brentford, England

    @BigDazza01 @SkyHelpTeam Pissing it down, just seems odd that in 21st century some rain affects television signal.

  • andycoxonuk Andy Coxon (@andycoxonuk) reported from London, England

    @marishawallace @NFLUK @SkySports Took me a minute to figure where you were. Holy crap!!!

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • richnewm richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • InksterPaul Paul Inkster (@InksterPaul) reported from Aldershot, England

    @SkySports you're sending mixed messages , the knee is supposed to be to support inclusion for everyone and not the BLM organisation you said yet everytime I watch your channel theres some1 saying its BLM and that's a organisation I do not support.

  • MrTugBoat18 Mark Poole (@MrTugBoat18) reported from Bracknell, England

    @SkySports You forgot to say “ then Kohli cried and they went off for bad light”

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ComfyChairs Comfy Chairs (@ComfyChairs) reported

    Getting nuisance calls to my mobile from @SkyUK. When I go to their marketing preferences to opt out it says I have to create a Sky account. Never been a customer!

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @SkyHelpTeam Nope. I spent an hour on the phone to be told that customers in NI are being given a substantially lower level of service than Britain (and Ireland) despite having the same contracts. @Ofcom this is so far about @CISASUK that I think you lot need to intervene.

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @SkyHelpTeam Your agent told me that WiFi engineers are not provided to people in NI. If this is true, this is discrimination. If he lied, this is direct discrimination to prevent service I am legally entitled to.

  • GemmaWalton76 Gemma Walton 💙 (@GemmaWalton76) reported

    @SkyHelpTeam I was actually ringing as instructed by D&G to ask for a refund due to loss of service & to find out if there was an issue with your system as it was showing I had no sobscription. He said he couldn't do anything till after the engineer visit. 1/2

  • JoeSlats5555 ɹǝʇɐlS ɥdǝsoſ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoeSlats5555) reported

    @SkyHelpTeam Is there a way of having a narrower time? Say 3-6? It’s really not practical. I’m also not paying for a weekend slot when it’s an issue with the service Sky are supposed to be providing. ‘The engineer may contact you’ isn’t exactly reassuring either.

  • JordanBrogan__ JB (@JordanBrogan__) reported

    @SkyHelpTeam My voice command doesnt work… can i get a replacement remote sent out?

  • Juliagoolia1982 Jules (@Juliagoolia1982) reported

    @SkyUK have just told me that NI customers with WIFI issues can't get WIFI engineers. GB customers can. We are on the same contract and a major service level is not being provided. BTW - Ireland have them too. Just not us. @ClaireHanna I swear to god I am about to go *more* nuts

  • JennyEdwards1 Jenny Edwards (@JennyEdwards1) reported

    @SkyHelpTeam Hi there: I am currently a broadband customer, and was thinking of adding SkyTV to my plan. I don’t have a satellite, do you also do satellite installation as part of the SkyTV install?

  • JoeSlats5555 ɹǝʇɐlS ɥdǝsoſ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@JoeSlats5555) reported

    @SkyHelpTeam Also must be a Sky issue as neighbours opposite done with BT.

  • efc1978 soul destroyed Everton fan (@efc1978) reported

    @SkySports @boxxer Better than the garbage hearn put on