Sky outages and service status in Chertsey, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Full Outage Map
- Sky generated 0 outage signals in the last 24 hours around Chertsey, including 0 direct reports.
- The most common problems reported in this area mention Internet, Phone, and Wi-fi.
- The most recent signal from this area was received Aug 13, 9:08 PM GMT+1.
- Internet (51%)
- Phone (17%)
- Wi-fi (15%)
- TV (12%)
- E-mail (2%)
- Total Blackout (2%)
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 15: Problems at Sky
Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Chertsey, England
The most recent Sky outage reports came from the following cities: Farnborough, Kingston upon Thames, Guildford, West Drayton, Slough, Hounslow, Brentford, Southall, Dorking, Northolt, Hampton, Addlestone, Hayes, Epsom, and Isleworth.
| City | Problem Type | Report Time |
|---|---|---|
 Farnborough
|
TV | 2 days ago |
|
Kingston upon Thames
|
Phone | 2 days ago |
|
Guildford
|
Phone | 2 days ago |
|
West Drayton
|
Phone | 2 days ago |
|
Slough
|
Phone | 2 days ago |
|
Kingston upon Thames
|
Phone | 2 days ago |
Nearby cities with recent reports
4 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Bethany Cole (@coleb86) reported from Ealing, England@SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…
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Mark Talbot (@MarkLTalbot) reported from Hounslow, EnglandSo how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.
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Mohammed farid butt (@faridji99) reported from Leatherhead, EnglandShame on @SkyUK what ever sky promised they never delivered no good broadband service & increased price for no reason
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topcat500 (@theresacoote) reported from Brentford, England@SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?
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Mark Thorley 🏴 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Mark Poole (@MrTugBoat18) reported from Bracknell, England@SkySports You forgot to say “ then Kohli cried and they went off for bad light”
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Steve Peskett (@speskett) reported from Worcester Park, England@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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Verity Powell (@PowellVerity) reported from Spelthorne District, England@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
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Heath (@treepassionista) reported from West Molesey, EnglandRubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.
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Christian (@vfbr2001) reported from Ealing, England@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, EnglandHas anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Phil Craig (@philmcraig) reported from Richmond, England@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
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A fairly odd parent (@MummyKarenKing) reported from Richmond, England@SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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Lee Palmer (@leexpalmer1) reported from Bracknell, England@SkyHelpTeam any issues with broadband RG12?
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Debs Walters (@Diamond_Debs) reported from Bracknell, England@SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.
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Kate Davies (@k8tyDavies) reported from Worcester Park, England@SkyHelpTeam just wanted to say I’ve just had amazing customer service from a guy called Sherwin!! He was so helpful and really polite and friendly #greatservice
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N 💙🏳️🌈 (@Nicole_UB3) reported from Hillingdon, England@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Countess Quilterdown. I marched. (@Quilterdown) reported@cxdi55 @skytv @SkyHelpTeam Technically, if your contract has ended then surely you are a "new" customer? It's something that winds me up - insurance, mobile phone etc. Contract ending then we should be treated as new customers to ensure we don't go somewhere else.
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Andy Middleton (@BremnersBoots) reported@SkyHelpTeam That's fine, I'm not with you, and never will be.
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L4 (@TPybis) reported@SkyHelpTeam Wow that's a quick response from sky ....I wish you were that quick when I'm trying to sort a problem out over the phone .instead of telling me to press 1 for this 2 for that and playing music for half a hour before speaking to a operator I dont understand.
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Kevin Mclean (@KevinMclea53084) reported@SkySports That sky sports on the Now TV is unwatchable it’s buffering worse than last season I’m going to cancel it
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THFC AJC64 (@lighty64) reported@cxdi55 @skytv @SkyHelpTeam I’ve been with sky for 32 years and due to not agreeing with something they did last year when I got 2 mobiles I have decided to leave them. I thought my tv ended next week as well but I got caught out on another call in December (my bad for not reading terms) Gigaclear £27 pm
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JCnufc1892 (@toonxarmy1892) reported@TheAthleticFC Who’s this idiot? @GeorgeCaulkin @ChrisDHWaugh great excuse to cancel a subscription- skysports level of crap punditry.
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John Lowrie (@LowrieJohn) reported@ManuMkrishna1 @SkyHelpTeam Never mind, how many months before the end of your contract, how much do they enforce for early exit? Welcome to #Sky victims club.
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Patsy Clark (@p4tsyclark) reported@cxdi55 @skytv @SkyHelpTeam I hit them with rant as a customer for 16 years got the new customer package immediately, tv, bb and phone, saved £20/month and got 16gb extra, faster bb and sky tv, just quote them that and they’ll do it
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FireSlugs (@FireSlugs) reported@cxdi55 @skytv @SkyHelpTeam Man it's 2026, use the damn internet and find your way out of paying a load. Its not hard
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IanScanlon3-3 (@ianscanlon3) reported@cxdi55 @skytv @SkyHelpTeam Was with SKY for over 20 years. Called them looking for a better deal, they said they had none. I cancelled there and then. They could not care less. I now get Netflix and Prime for next to nothing. Have never missed SKY.