Sky Outage Report in Chertsey, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Northolt, Hounslow, Addlestone, Surbiton, Epsom, Slough, Camberley, Bracknell, Brentford, Isleworth, Kingston upon Thames, Southall, Wembley and West Drayton.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Total Blackout | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Martin 🇬🇧 🇺🇲
(@martincadby) reported
from
Camberley, England
@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Taimoor khan
(@taimur_khann) reported
from
Slough, England
@SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
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🟣ŇⒶ𝐧𝕒 mค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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Debs Walters
(@Diamond_Debs) reported
from
Bracknell, England
@SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.
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jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Wootton
(@Leew74) reported
@SkyHelpTeam hi is there any update on the outage in the DY8 area it’s been since 2am on the 4th May. There is no update on you status page since the original one. Updates are key to keep customers informed and understanding
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ZOBANWA
(@FelixNweke) reported
@OgbajiIfeanyi @England @SkySports The worst set are Manchester United overrated 99 players.
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Jamie
(@Jamie23698035) reported
@SkyUK How about everytime there is a new deal for existing customers you automatically put them onto that deal...... sounds daft that the existing customer has to call to get the deal . Its a sure fire way to annoy your existing customers most of whom are loyal to the brand!
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Lucie
(@LuciewithIEnotY) reported
@SkyHelpTeam Thanks, but that article assumes I’m moving to sky; I want to unlock it from sky do it can be used with a different network
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Jamie Wright
(@JamieWright1989) reported
@LifeOnAndy Come on @SkyHelpTeam Help this man out! Broken promises are not the way to conduct business. #Fail #Sky #SkyHelp
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Matt Elmer
(@ElmerMatt) reported
@SkyHelpTeam Thanks, but if the programme is midway through it won't be on iplayer. As I said on Q this wouldn't be a problem as it would be recorded to the box.
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RSM
(@Rsmalbion) reported
@SkyHelpTeam After momentarily coming on yesterday it seems it’s down again. Are you able to provide an update ASAP
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Lois Griffin (Most hated TWFanmily member)
(@josiej8) reported
Of course my connection decides to mess up just before my exam. @SkyHelpTeam tried to change the WiFi channel and run a diagnostic which showed everything normal. I’ve reset the router to see if that’s the issue but my laptop just cut me off completely
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Beverley Villis
(@BeverleyVillis) reported
@SkyUK oi! Any chance you can send an engineer as promised!? We have called relentlessly after signing up to your ultra fast broadband nonsense three weeks ago and it still doesn’t work. Conveniently every time we call your system is down!
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Jαყɳҽ Sƙყɾɱҽ 🏴
(@jayneskyrme) reported
2. …issue they say)..does anyone have any ideas of how she can be helped? @SkyUK do you have a policy on this? Wondering if the customer service agent was correct? She explained the situation in full.