Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 24: Problems at Sky
Sky is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Slough, Farnborough, Twickenham, Hayes, Epsom, Northolt, Brentford, Guildford, Worcester Park, Bracknell, Southall, Maidenhead and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam can’t believe it I have paid for my sky movies and they have cancelled it it’s about time to cancel my subscription
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Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
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Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
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Simon Lane
(@lane850) reported
from
Flexford, England
@WillGreenwood @BrianODriscoll @lionsofficial @Springboks @SkySports What a hit, went down in instalments 💥 Brutal test that one
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam absolutely disgusted with sky customer service , was my intention to renew but have decided to cancel so dam rude could not give me a renwal price, lived sky but have decided to cancel and hiven my 1 months notice
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Christopher A. Hamer
(@chrisahamer) reported
from
Kingston upon Thames, England
@_alexwalton @SkyHelpTeam Great customer service there, especially as cutting people off during the COVID 19 outbreak seems terribly sensible.
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
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Paul D Fatchett
(@PDF53) reported
from
Aldershot, England
@SkySports Poor love....
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what the hell is going on with your crap WIFI all days it’s been down! Sort it out
-
(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
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scott
(@scottherne01) reported
from
Hounslow, England
@SkyUK if someone doesn’t call I will cancel my direct debit. Conking people and making impossible to speak to someone!!
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peter
(@peter33266430) reported
from
Slough, England
@SkyHelpTeam I rang sky to renew my sky package, but the advisor said I can have it for £40 so I said whst about sky soorts she said I can’t give you price on that, I think it’s bad selling, *** would I know how much it will be in June, say if I can’t afford it at June then what
-
Stephen Bough
(@FountainMC) reported
from
Maidenhead, England
1 Lions game down. 5 to go. @skysports
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John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
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Philip Collins
(@PhilipCollins24) reported
from
Richmond, England
@barbedquill @WillGreenwood @matt9dawson @lionsofficial @SkySports Good point. Never noticed that before.
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Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
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Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
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Alan Back
(@ARBack1) reported
from
Richmond, England
@WillGreenwood @matt9dawson @lionsofficial @SkySports I was there for the Durban test. Never forgotten
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Neil
(@neilbays) reported
from
London, England
@SkySports Poor #NHS staff! As if they haven't had to go through enough fear and pain
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David Clark 🇬🇧
(@d4vidc88) reported
from
Chertsey, England
@SkyHelpTeam what’s going on with your crap WiFi today not been working most of the day!! Get better service with @bt sort it out
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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leanne
(@leannemacduff) reported
@SkyHelpTeam @DamienDamo200 Other work colleagues have mentioned the same issue. My status says it's good, but it keeps dropping. It's been glitchy for a few days. Can @SkyHelpTeam also escalate the issue for investigation?
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Andy
(@hendoracing) reported
@SkyHelpTeam and yet again my broadband is off, you really are a pathetic firm and then you have the cheek to give me a number to ring that charges me to fix the issue you are an absolute disgrace of a company and the number I rang didn’t even work so yeah brilliant job!!
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Jack Schofield
(@jschofield92) reported
@SkyHelpTeam Certianly looks like there’s an issue in Oxfordshire judging by the tweets!
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baloo
(@SA77YB) reported
@SkyHelpTeam seems to be big problems with broadband. Lots of people down but when you do a text it says no problems
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Ian Jackson
(@IJackson78) reported
@SkyHelpTeam That your records only go back that far and that the compensation scheme doesn't apply but no actual reason given for this. Throughout the outage all I was told was that it was an open reach fault.
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Dolly Chen
(@DollyChen1991) reported
@ruthygarcia @SkyHelpTeam I just checked there is an outage in our area
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Linda
(@Linda90726024) reported
@SkyHelpTeam internet down in OX12 9. Number of people have reported this on Facebook. Please can you investigate???
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Soe Moe Thu
(@soemoethu1982) reported
@ruthygarcia @SkyHelpTeam It doesn't work for me too. I m also in Oxfordshire area.
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Lee Bellion
(@lbellion) reported
from
Kennington, England
@SkyUK Is your SKY Broadband in Oxford not working? #skyinternet
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Will Fitzjohn
(@W_Fitz) reported
@SkyHelpTeam Sorry - back down now and I'm unable to run the diagnostics... Any assistance would be greatly appreciated, having a bit of an impact on working from home today.