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Sky Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 01/02/2026 18:15

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: Brentford, London, Southall, Hounslow, Worcester Park, Farnborough, Bracknell, Hayes, Uxbridge, Wembley, Richmond, Slough, Northolt, Surbiton and Weybridge.

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City Problem Type Report Time
United KingdomBrentford Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomSouthall Internet
United KingdomLondon Internet
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • mademilykate Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • sophb66 BpDqUeEn (@sophb66) reported

    @SkyHelpTeam @theimpking I have been a SKY customer for 18.5 years the only thing I get free is the letter through my front door every 3 months informing my my price is going up…I don’t feel like a VIP only a person being taken advantage of by a mega mega rich greedy company

  • CazzaN69 Caroline Noonan (@CazzaN69) reported

    @SkyHelpTeam Yes. It took me through to AppleTV+ via a link. I entered all my details to set up an account and just before the submit button it said 7 day free trial. Apply cust service had no details on it.

  • zzdc2112 Phil M (@zzdc2112) reported

    @SkyHelpTeam Hi Ellie . Thankyou for your reply. its all sorted. The 2 connectors at the back had unscrewed just enough to lose the signal. Not even a quarter of a turn and it was enough :)

  • wnbrn_ wnbrn (@wnbrn_) reported

    @SkyHelpTeam bruv where is my phone. had to cancel my black friday deal and have had no update about the second phone that two people said was in stock

  • janetmack67 Janet MacKinnon (@janetmack67) reported

    @SkyHelpTeam Hi. No, nothing. If I’;m out, and there is no wi-fi available, my phone just doesn’t work, and doesn’t give me an service, even though on the top left corner, it says “Sky”

  • ChristianClee Christian Clee (@ChristianClee) reported

    @SkyHelpTeam is there a realistic ETA on the fix for the broadband outage in CF14 area? Your website says “usually takes a couple of days” which is far from ideal when I’ve got a mountain of work to get through this weekend…🫠

  • mike05316961 mike (@mike05316961) reported

    @new_sp_gamer @SkyHelpTeam **** TV that's the problem

  • mikenicholson82 miken82 (@mikenicholson82) reported

    @SkyHelpTeam hi somehow my broadband has been cancelled?? I’ve got sky glass so this is obviously a big issue

  • Chris1812 Chris Jones (@Chris1812) reported

    Hey @SkyUK your broadband in Canterbury has been down since Wednesday morning. No information, no updates. All your people do is hide behind blaming open reach.

  • williamb2202 Will (@williamb2202) reported

    @FPL_FC Oh ****! Saw nothing on skysports or any other media outlet. Mazza