Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Sky
Sky is having issues since 03:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (50%)
-
TV (28%)
-
Wi-fi (12%)
-
Total Blackout (5%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Ealing, Hounslow, Addlestone, Woking, Hayes, Northolt, Farnborough, Staines, Slough, Tadworth, Southall, Twickenham, Epsom and Brentford.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| Ealing |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
🎤Toby Gilles🎤
(@tobygilles) reported
from
Hounslow, England
Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?
-
Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
-
Sammie
(@Sammie3982) reported
from
London, England
@SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight
-
Annie Goldman
(@annielara97) reported
from
Bracknell, England
@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
-
Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
-
Wendy Simmonds
(@WendySimmonds69) reported
from
Kingston upon Thames, England
@SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???
-
🇺🇦 Pete Paterson 🏴🇮🇪🇪🇺#RejoinEU
(@PeteTheRef) reported
from
Ealing, England
.@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.
-
N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
-
mya
(@1980smya) reported
from
Richmond, England
how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already
-
Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
-
Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
-
Robin Evans
(@robin1302) reported
from
Brentford, England
@SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.
-
Chelsea Chris
(@chelseachris) reported
from
Bracknell, England
@SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
-
Kaustubh (call me KL) - he/him
(@originalKL) reported
from
London, England
Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable
-
Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
-
Jonathan Lytle
(@JonathanSALytle) reported
from
Camberley, England
@SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.
-
Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
The Don
(@TheDon87405105) reported
@SkySportsDarts @SkySports I never thought betting would make me so much money but with the help of @RealFooty_tips im making so much profit. I was referred to him online. Follow him for some amazing tips
-
Chris forward
(@Chrisforward10) reported
@SkyHelpTeam bad engineer experience today. Was having supposed skyQ installed today. Engineer arrived said she couldn't do it as not lader train. Went to make a phone call about to get another engineer. Then left without saying a word and cancelled the installation on the system
-
Lianne Wilson
(@Liannephillips) reported
@SkyHelpTeam sky is going down hill, having issues with fibre rang for help, they send a TV engineer who can’t help with broadband, 30 mins on hold to speak to someone - I give up
-
ꜱɪʀ ᴍᴀʀᴋ ᴊᴜꜱᴛɪɴ-ꜰᴏʀᴅ
(@markjustinford) reported
@SkyHelpTeam l have sky steam, if l pause a show and leave the tv for around 30mins the sky steam shuts down my tv how can l change this (ps have checked my tv setting and no shut down present)
-
Isobel Higgins
(@piggyhiggy23) reported
@SkyHelpTeam I’ve tried to test my local service but nothing loads on the page?
-
Andy Crinson
(@AndyCrinson) reported
@SkyHelpTeam I want to email you the complaint not use other options, why don’t you just fix it….. #shadysky
-
Kerry_Peacock
(@kerry_peacock17) reported
@SkyHelpTeam Thanks, I think I’m just going to give up I already sent a complaint but thanks just disappointing when you could do with the help at this time of year. Thanks
-
Kerry_Peacock
(@kerry_peacock17) reported
@SkyHelpTeam Hi, That’s not what I need. I joined October the card was issued then never received it’s the 14th Dec. I need a another one to be issued.
-
Carol
(@Carol_Power123) reported
@SkyHelpTeam All I need is done help I have lost 2 days I. Siri die to waiting fir sone one to come round
-
Isobel Higgins
(@piggyhiggy23) reported
@SkyHelpTeam very slow broadband in Ilkeston, Derbyshire - do you know when normal service will be back?