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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 01/13/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Uxbridge, Farnborough, Wembley, Camberley, Slough, Hounslow, Dorking, Hampton, Brentford, Epsom, Guildford, Leatherhead, Kingston upon Thames and Bracknell.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Phone
United KingdomLondon TV
United KingdomLondon Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam Absolutely terrible service from @SkyUK @SkyHelpTeam time for change

  • theresacoote topcat500 (@theresacoote) reported from Brentford, England

    @SkyHelpTeam haven’t been able to contact to our broadband since at least 6am this morning living in the Wembley area ha9 any know issues ?

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • MattJamesPHIN Matt James (@MattJamesPHIN) reported from Epsom and Ewell District, England

    That @lionsofficial tour was dire. Awful rugby, awful refereeing, just 3 games of scrap. Not much for either side to be proud of. Currently resenting the extortionate @SkySports fees. Well done @WillGreenwood and colleagues for trying to make it sound interesting. Wasn't though.

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • treepassionista Heath (@treepassionista) reported from West Molesey, England

    Rubbish set up service from @skyuk. Promised smooth transition on Thursday -anything but! No WiFi - hopeless when working from home- Sky TV not working. No engineer available til next week.. not impressed.

  • mademilykate Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • camlaity Cameron Laity (@camlaity) reported from London, England

    @SkyHelpTeam hi. Do you have any estimated timeframe on resolving the south east London internet outage?

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam I will be phoning in the morning because I shouldn’t be paying for a service I can’t use for my TV. And my personal hotspot on my phone has better speed than my broadband.

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • MrTugBoat18 Mark Poole (@MrTugBoat18) reported from Bracknell, England

    @SkySports You forgot to say “ then Kohli cried and they went off for bad light”

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • ssb316 Ssb316 (@ssb316) reported from London, England

    @SkyHelpTeam Please help with an issue for my Uncle. He’s reliant on Video Calls to Doctors after Chemo due to Covid. He has been informed to wait till next week. SkyQ box showing Orange light, Cables replaced, device restarted. I’ll follow up with a call tomorrow morning.

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • gooner1980luke 𝐀𝐅𝐂 𝐋𝐔𝐊𝐄 (@gooner1980luke) reported from Spelthorne District, England

    @SkyKaveh @skysports_sheth you two talk more bullshit than anyone!!! How you get the airtime on @SkySports I’ll never know. Make it up as you go along.

  • Drjot JEFFREY OSEI-TUTU🇬🇭 (@Drjot) reported from London, England

    @SkyHelpTeam You need to wake up my broadband is not working.

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    So unimpressed with @SkyHelpTeam. I’ve been without signal for nearly a week, have to wait another week and a half fir an engineer to come out. Wish I had never gone with sky for my TV & broadband. Signal strength is also crap.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLord18 Chris Lord (@ChrisLord18) reported

    @SkyHelpTeam This has been down for over 5 hours now, you tell us to check the status which says it will be fixed within a few hours, which obviously isn't the case! Can you please give a more specific update on when to expect service to resume?

  • GSMHolliman Greg Holliman (@GSMHolliman) reported

    @SkyHelpTeam AS I HAVE SAID. I have down this and been through the tests. Movers all devices out the way etc. Speed is good for 30 seconds to a minute and then the whole speed is saturated. Why can’t I talk to someone about this??

  • MatthewBelcher7 Matthew Belcher (@MatthewBelcher7) reported

    @SkyHelpTeam what a joke in itself, no comp if not working for half a day, you guys are quick to knock up the price, but anything goes wrong you dont care

  • markme1968 travis bickle (@markme1968) reported

    @esallan99 @SkySports i agree, blm need shutting down

  • __jcl17____ Jack Lampard (@__jcl17____) reported

    @Shailabhya @SkySports Overhyped? Our 2016 side was almost as bad as the 2018 team that smashed you 4-1 pal. Also can confirm I am not crying, we got outplayed in this and the last test match, doesn’t deny the fact that the pitches have been absolute cancer.

  • memyself_n_boo Ria Hall (@memyself_n_boo) reported

    Remote just stopped working, batteries changed, still not working. Any ideas @SkyHelpTeam

  • 42youngatheart Clare (@42youngatheart) reported

    @SkyHelpTeam hi do you have an issue in Morley please?

  • TeamFact2 Team Fact!! (@TeamFact2) reported

    @SkySports Nothing another 200 million plus won't fix... Temporary manager. Bring back Frank!!

  • woodings_emily Emily Woodings (@woodings_emily) reported

    @SkyHelpTeam my internet's been down all day, came back for 15 minutes and now I'm connected but not connected, this is getting annoying, your service updates say there's no issues but obviously there is an issue somewhere??? When can we expect it to be back up and running

  • JudithBrandrick Judith Brandrick 💙 (@JudithBrandrick) reported

    @SkyHelpTeam Perhaps some of your comms team can be redeployed? Stop sending out the weekly offers flyers and junk and dedicate their time to providing a better service to existing customers. I know, radical!