Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Farnborough, Hounslow, Maidenhead, Northolt, Addlestone, Sunbury-on-Thames, Brentford, Southall, Worcester Park, Bracknell, Hayes, Uxbridge, Wembley and Richmond.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Phone | |
| Farnborough |
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| London |
TV | |
| London |
Internet | |
| London |
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| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam @SkyHelpTeam are there broadband issues in IG11 , very slow and tv saying not connected
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Micky_k
(@Mr_K1985) reported
from
London, England
@SkyHelpTeam Do you believe that's an exceptable answer? That I have to chase a service I pay for to find out if your fixing your issue, is this problem being fixed currently? If so what Is the approximate time frame?Also will my bill reflect the downtime this provider had given me?
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LF
(@LouKF93) reported
from
London, England
@SkyHelpTeam Lots of static and scrambled picture and then switches off saying satellite signal is not working.
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♥TJ♥LF1♥
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam Just applied for the 4 week trial of sky cinema but doesn't give me the option of cancelling as I don't want it anymore!!! How do I cancel sky cinema????!!! :@ my anxiety is through the roof over this!!! 😭
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Gazza
(@garymbrett) reported
from
Bagshot, England
@SkySports Regardless of whether you think Klopp was right or wrong his behaviour should have been punished. Think about how this behaviour translates down to grassroots football. No wonder we are losing good referees. #cleanupthepremierleague
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Debs Walters
(@Diamond_Debs) reported
from
Bracknell, England
@SkyUK Can you tell me why I spent two hours on Friday evening with the cancellation department only to find my delivery of Glass is today and I never signed the agreement and I DO NO want it.
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Churchy
(@Churchills89) reported
from
Bracknell, England
@SkyUK still not working and still no update over 48 hours later!!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Tony
(@ViperSets) reported
from
Maidenhead, England
@simonrogs25 @SkySports It wouldn’t be as special, it ain’t broke so don’t fix it
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my internet is down - can you help?
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyUK I need to order a new sky q box because mine doesn’t support hdr/4K but I cannot get through on the phone. Is there anyway of doing this without phoning?
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@SkyHelpTeam my broadband is done - is there an issue?
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Jacqui Lowe
(@jacquilowe) reported
from
London, England
@SkyHelpTeam No B/band since 30th, team say system won’t let them book engineer ‘because it’s an outage’. Know this is resolvable because engineer visited neighbour on 31st - fixed in 5 mins flicking switch on the road.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ
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Christian
(@vfbr2001) reported
from
Ealing, England
@SkyHelpTeam Thanks. When I do a test the speed going into the hub is 79MBPS and then the actual speed on an iPad beside the hub is around 55MBPS but drops down to 5 up in the bedroom. The sky q mini box in the bedroom keeps losing its connection too.
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🐺FinleyTheFloof🐺
(@FinleyTheFloof) reported
from
London, England
@SkyHelpTeam sky WiFi sucks so bad around here rm8 area so slow please fix
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jitesh*
(@JPA_LFC) reported
from
Hillingdon, England
@SkyHelpTeam any idea why my broadband is down in the Hillingdon area?
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Rick Joshua 🔴
(@fussballchef) reported
from
Hillingdon, England
Oh @SkySports you are awful. Showing the Leipzig-Wolfsburg match which few people care about on the screen, but not the Hertha-Bayern game. Poor. Very poor.
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Nick-CAFC
(@NGN1985) reported
from
London, England
@SkyHelpTeam Hello. My broadband is down. I checked and there is an issue in my area. Can you please tell me what has happened and roughly when it will be fixed? SE3 area. Thank you.
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Mark S
(@Mark_BarkingFC) reported
from
London, England
@SkyHelpTeam Need more help here William , test says everything is fine , tv box says no connection, tried the reboot no joy
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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MaddoG 🏴🏴🏴
(@MaddogMcvay) reported
@SkyHelpTeam Well did i have an option when was installed or just what ever box Engineer had in van seems my SKY Q box does not support this UHD i guess free box that does would be an option ?
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Shaun Maxwell
(@ShaunMa69762058) reported
@SkyHelpTeam Will you will watch 20 pound cause I'll need to go to the pub now to watch the boxing Thanks for treating bad service moor money for pub
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Shaun Maxwell
(@ShaunMa69762058) reported
@SkyHelpTeam U need tonget better customer service Emma and help people moor or get new job
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David foster (NuTz)
(@fozzie1985) reported
@SkyHelpTeam @Eddiesmate1 Had none since yesterday morning due to an "outage" apparently could take up to 5 working days to be fixed according 2 customer service
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Lippy 💋
(@LippyDeville) reported
What do you have to do to get through to @SkyUK these days? Platinum premium customer my arse!! 5 days I’ve been trying…and I mean trying!!! 🤬🤬🤬😩
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David Minchella
(@David_Minchella) reported
@Mthandwa_ @SkySports From a personal perspective, I would never harm a beautiful innocent creature. It just doesn't make any sense to kick a beautiful animal up in the air and then slap it through the face. Yes, it's the @TheSun looking for an exclusive but what a terrible world we live in if so.
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lizzy-dizzy
(@lizzy_dizzy21) reported
@SkyHelpTeam our broadband is dropping out all the time today, you texted last week to say Openreach had found a fault and mended...is this same problem ? PO19 Chichester
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Lash 777
(@jmmd11) reported
@Emmmma82 @itvhub @SkyHelpTeam Its not Sky its Itv only giving sky a reduced itv hub service unlike bbc i piayer which has the full version via sky q
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Kane furnell
(@kaneoo15) reported
@SkyHelpTeam hey can you help with hacked modem box please
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David foster (NuTz)
(@fozzie1985) reported
@becmorris1982 @SkyUK Having the same issue on day 2 now spoke to some1 at sky they said could take up2 5 working days complete piss take with no updates