Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Sky
Sky is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: Brentford, London, Uxbridge, Slough, Hampton, Northolt, Hounslow, Addlestone, Surbiton, Epsom, Camberley, Bracknell, Isleworth, Kingston upon Thames and Southall.
| City | Problem Type | Report Time |
|---|---|---|
 Brentford |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Gaishey
(@gaishey) reported
from
London, England
@iamtomskinner @SkyHelpTeam They can’t say at the moment as their internet is down and unable to get online to fix the problem
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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Adrian Vickery
(@adrian_vickery) reported
from
Epsom and Ewell District, England
@SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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johan.bongers@gmail.com
(@BongersJohan) reported
from
Epsom and Ewell District, England
@SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Wyn Jones 🏴🙏
(@robwynjones) reported
@SkyHelpTeam I wasn't notified of any price increase. Email said prices for 12 months - but told on phone increasing but don't know when! I've put notice in to cancel. End of contract 11th May. So you cannot make offers between then?!
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Emma-Rose
(@EmmaNinjaNerd) reported
@SkyHelpTeam can I please have a customer service number specifically for cancelling my services? Thank you
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Alec Wilsøn
(@aaalec) reported
@SkyHelpTeam why is the Netflix app so useless? Apple, paramount, prime, itv, iPlayer, no issues, half the time the Netflix app won’t even open, if it’s actively added as part of my plan, it’s not good enough
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George Hellis
(@Save_blighty) reported
@SkyHelpTeam my broadband has been down for over 2 weeks and apparently nobody can tell me when someone is coming to fix it apparently openreach is having problems sending someone to fix it please sort this out
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desmond kerr
(@desger) reported
@SkyHelpTeam hi having trouble downloading on my skyq tonight (on demand/cinema etc), apple tv not working either. Youtube/iplayer etc all working? Any ideas
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🇬🇧 Harry
(@Firetruck_125) reported
EVERY. *******. NIGHT. FIX YOUR **** @SkyHelpTeam
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emz
(@emz21783314) reported
@virginmedia It’s been 2 days i haven’t got internet virgin media i’m leaving you when my contract finishes big mockery the money you guys get from me is unbelievable and you won’t even compensate for it such a shame you guys deserve to be shut down @SkyUK her i come to reactivate my account
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Laura Gillies
(@LaurasCarousel) reported
@SkyHelpTeam hi sky, any update on when the issues affecting the EH24 area will be fixed? Internet been down since 8:30pm Tuesday night.
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Reddevilste69
(@reddevilste69) reported
@SkyHelpTeam FFS sort you're internet out in the Durham area it's a joke, you quickly put you're prices up and deliver terrible service, if you ain't increasing your prices fair enough however you are stopping me working from home which will affect me in the pocket then you lot
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David
(@DJWMarathonMan) reported
As @Carra23 says @HKane should be embarrassed for that falling down after Everton player poked his face but what’s more embarrassing #SkySports #football