Sky Outage Report in Chertsey, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Maidenhead, Southall, Wembley, Slough, Hounslow, Egham, Northolt, Bracknell, Isleworth, Aldershot, Brentford, Camberley, West Drayton and Staines.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
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| London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Maidenhead |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Bowen
(@DaveBowen4) reported
@SkyHelpTeam Hi Sky, as somebody who is legally trained it is very much a GDPR issue if a neighbour can control my sky box.
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Carolina Toffees
(@CarolinaToffees) reported
Cool with not showing streakers but a guy convulsing in front of his family is fine. **** you @SkySports
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Will
(@willbur94) reported
@SkyHelpTeam Are we going to be compensated for the outage? It has been over 7 hours now…
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xtm auto valeting
(@NickLedsham) reported
@SkyHelpTeam That seems to be for sky Q I’ve got sky hd it’s not a big problem it just seemed strange
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GP Bradders F1
(@braddersF1) reported
@SkyHelpTeam @drew3tt Same problem here. Sky Q 2TB also.
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Ice Brezzy
(@BrezzyIce) reported
@SkySportsNews @SkySports My thoughts and prayers to him and his family..... am so relieved to know he’s okay now, the whole scenario was terrible to watch
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Harry Drewett
(@drew3tt) reported
@SkyHelpTeam Thanks. Please keep us Indycar fans updated! Theres another race tomorrow so would hate to have more of the same issues
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Dave Bowen
(@DaveBowen4) reported
@SkyHelpTeam Some simple google research suggests that an iPhone can be used as a remote control by logging in to an app. As You claim to be Sky help can you confirm this is possible and if so it sounds like my account has been hacked. 1/2
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Dave Bowen
(@DaveBowen4) reported
@SkyHelpTeam I have changed the password but how can you log other users out if it has been hacked ? It is only happening with broadband on so assume this is the case. Perhaps you can confirm as a matter of urgency. Security issues are very much a GDPR issue
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Rodney Zimmerman
(@ZimmBob1990) reported
@SkyHelpTeam The service status page literally says there’s no issue….. I just wish you all could tell us what the problem is. Or just say “we do not know what the problem is” if you don’t know