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Sky outages and service status in Chertsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 3 outage signals in the last 24 hours around Chertsey, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 17, 6:13 PM GMT+1.
  • 56% Internet (56%)
  • 19% Wi-fi (19%)
  • 14% TV (14%)
  • 5% E-mail (5%)
  • 5% Phone (5%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 17: Problems at Sky

Sky is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: Maidenhead, Bracknell, Feltham, Addlestone, Hounslow, Ealing, Slough, Brentford, Guildford, Southall, Woking, Hampton, Northolt, Dorking, and Epsom.

CityProblem TypeReport Time
Maidenhead Internet 3 hours ago
Bracknell E-mail 12 hours ago
Feltham Internet 19 hours ago
Addlestone TV 2 days ago
Hounslow Wi-fi 5 days ago
Ealing Phone 6 days ago

Nearby cities with recent reports

Ealing

2 recent signals

6 days ago
Maidenhead

1 recent signals

3 hours ago
Bracknell

1 recent signals

12 hours ago
Feltham

1 recent signals

19 hours ago
Addlestone

1 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • annielara97
    Annie Goldman (@annielara97) reported from Bracknell, England

    @SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks

  • weavero96x
    Ollie Weaver (@weavero96x) reported from Bracknell, England

    @SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?

  • richnewm
    richard newman (@richnewm) reported from Kingston upon Thames, England

    @SkyUK so what wrong with sky Internet yet again sky Internet always seams to be down lately

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • 25FernaFan
    Nigel Wilkinson 🐝 💯👕 (@25FernaFan) reported from Southall, England

    @mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.

  • rcfoster
    richard foster (@rcfoster) reported from Brentford, England

    @SkyHelpTeam My Sky box just cut out saying no satellite signal…

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • SteveMay_UK
    Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • JonathanSALytle
    Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @robmufc99 @SkySports Worrying that your ok with that instead of just listening to the problem.

  • markstarshipit
    Mark Cooper (@markstarshipit) reported from Maidenhead, England

    @SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?

  • Churchills89
    Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • Anita_Fruitloop
    ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • chelseachris
    Chelsea Chris (@chelseachris) reported from Bracknell, England

    @SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.

  • MarkLTalbot
    Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • en1gmaw4
    Janice 🌊🌊🌊 🐀 (@en1gmaw4) reported from Brentford, England

    @SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hebineugetoutok
    uryongrenzirao (@hebineugetoutok) reported

    @ItsaboutGR1 @SkySports Does he even watch the races, or is he just too stupid to understand what's going on? Who was the better driver in Canada? Who scored pole position four times in a row? And now you're telling us that if Mercedes hadn't messed up George's car, he would've won that race?

  • TobyCrowTC
    TC (He/They/It) (@TobyCrowTC) reported

    @SkyUK Hey to wtf I'm trying to get broadband from you guys because it's my 1st ever flat and each time I check out it says "Technical Difficulties" but can't call your helpline because my "number isn't linked to a sky account" do you guys want customers or not?

  • mellieleeds
    Mel (@mellieleeds) reported

    @SkyHelpTeam @Ricky81D The sheer numbers of people asking for help via this channel surely shows a need is there?

  • TimothyDRCarr
    Tim Carr (@TimothyDRCarr) reported

    @skytv @SkyHelpTeam Sky Q random channels have picture issues, choppy and breaking up. Ch4 fur example is unwatchable. Yet ch4+1 is ok. Others on here are reporting the same issues. It’s been like it for nearly two weeks now.

  • JKhezz07
    J (@JKhezz07) reported

    @SkyUK ur network is ******* ****. Deadspots everywhere, 5G working for 5 seconds then not. Going to EE lads cya

  • HantsCastiger
    Carl🇵🇸 🇪🇺 (@HantsCastiger) reported

    @Pleyndamour @SkySportsRL @SkySports I watched on laptop via sky sports App and honestly no issue

  • girlieb71
    kaz (@girlieb71) reported

    @SkyHelpTeam I'm trying to buy a movie but my card details need updating but your site keeps saying it's a status 400 bad request

  • MJDGun
    ZzzAFC (@MJDGun) reported

    @SkySports @Carra23 Gordon sucks 😭

  • jonclarke1974
    Jon Clarke (@jonclarke1974) reported

    @SkyUK what absolutely shameful customer service, 6 phone calls and over 2 hours spent trying to get my master socket relocated, everytime it’s agreed and in place, only to receive a text saying it’s not possible and please call back, utterly shocking!

  • tuppers360
    Tuppers 🐸 (@tuppers360) reported

    25 years with @SkyUK and the reward for loyalty is… paying more than a brand‑new customer. Cancelled. My wife can sign up cheaper. Brilliant system.