Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Southall, Northolt, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Guildford, Worcester Park, Bracknell, Maidenhead and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
TV | |
| London |
Wi-fi | |
| London |
TV | |
| Southall |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Steve Basterfield
(@stevebaz10) reported
from
Hillingdon, England
@SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@KatLueth @SkyHelpTeam Also from Twickenham here - and no Sky broadband for 24 hours now. Website says there’s an outage but also says ‘no problem with your service at your address’. Any chance of some clarity ?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband
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Mary Denyer
(@denyermc) reported
from
Headley, England
@SkyUK terrible customer service. Viewing card cancelled and replacement supposed to be expedited but still hasn’t arrived despite being assured it would. I pay so much and have had no tv since Thursday. This is the last straw!
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Truda Spruyt
(@TrudaSpruyt) reported
from
London, England
@SkyHelpTeam your virtual assistant cannot help me. A builder has severed the cable between dish and box. I need an engineer
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Taimoor khan
(@taimur_khann) reported
from
Slough, England
@SkyHelpTeam No satellite signal on my Sky Q Box since the storm. Why it's taking soo long to resolve it ?
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Ciara Lawrence
(@ciarale01) reported
from
Epsom and Ewell District, England
I am so sorry, but I am about to have a rant. All morning I've been having really bad wifi connection with my Sky Broadband during my work morning and I'm having to do all my work calls on my mobile phone instead. It's rubbish! I pay enough to @SkyUK As it is!
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…
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Martin 🇬🇧 🇺🇲
(@martincadby) reported
from
Camberley, England
@SkySports What did they expect, Lampard isn't a Premier League quality manager. Most likely Everton stay up, but will be in trouble next season #EvertonFC
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Martin Chainani
(@martinyemi) reported
from
Hillingdon, England
@SkySports How come grassing is seen as bad by normal people but footballers do it every day with no comebacks. Personally I hate the behaviour of Holgate way more than Mane #LIVEVE
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Phil Craig
(@philmcraig) reported
from
Richmond, England
@SkyHelpTeam Any chance of Sky making some kind of comment about what’s going on? It’s now day three and there will be lots of people like me who need broadband to WFH. Seems to be a real problem all over Twickenham.
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Munira Wilson MP 🇺🇦
(@munirawilson) reported
from
Richmond, England
Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!
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🟣ŇⒶ𝐧𝕒 ｍค𝐑ᶠ𝐨 🇬🇭
(@Mr_Unique_Voice) reported
from
London, England
@SkyHelpTeam Still having issues....
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Kieran Brown #FRSA 🏴🇪🇺🏳️🌈
(@Kierbro) reported
from
London, England
@SkyHelpTeam abysmal service. My partner started working with Sky months ago, yet since we switched our (already crap) package to your apparent super best, it’s been worse than ever. Can’t stream anything without interruptions. And yes, been through usual steps. Not good enough
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Charlotte Kevan
(@Charlottekevan) reported
from
Farnborough, England
@SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on
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Paul Wells
(@xmb1138) reported
from
Tongham, England
@SkyHelpTeam Morning! Can you see if there's issues in the GU10 area please? Dropped connection about 15 mins ago and connection diagnosis can't find a resolution. Thanks.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
Christ @SkyUK are plugging #BelAir like crazy! It's not even worth it. Watched the first episode, total crap.
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Max Burrell
(@MaxBurrell5) reported
from
Kingston upon Thames, England
@SkySports fix the Stoke Luton stream
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Nigel Wilkinson 🐝 💯👕
(@25FernaFan) reported
from
Southall, England
@mothball69 He’s a ****!! He NEVER uses “the whole package” for ANY Club except Manchester City!!!!? No shame @SkySports !! NONE!! Embarrassing.
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Mark P Tickner
(@mptickner) reported
from
Chilworth, England
@SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Angela Whalley
(@GunnAnge) reported
@SkyHelpTeam I need some help with my account the online messaging service is terrible!
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Jules
(@Julesr2707) reported
@SkyHelpTeam maybe because I've had to cancel my direct debit because after the last conversation with your 'advisor' I was worried because I couldn't afford the amount leaving my bank account. please look at my account I've been with you for well over 10 years
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GroundhoppingGirl
(@GrndhoppingGrl) reported
Is anyone else having problems with the @SkySports scores app on Android? Mine only shows key events and lineups and nothing for commentary.
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The Bear
(@Football__Bear) reported
@SkyHelpTeam my Sky Go isn’t working and needs to be ‘authorised’ what does this mean and how do I fix it?
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SpringY
(@NicholasHartl20) reported
@SkyUK why is your customer service useless?
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Paul
(@PaulSWFC04) reported
Genuine question...how many people watch #soccersaturday with the sound off? It makes my ears bleed They’re just never going to learn are they... @skysports
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Paul Johnson
(@PaulJoh88304320) reported
@SkyHelpTeam hi guys. Trying to upgrade my broadband online with my laptop. Doesn’t matter what browser I use it freezes when it gets to the completion window. Little help please?? Can one of your team ring me to complete this
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Rob Poulloin
(@RobPoulloin) reported
from
Leicestershire, England
Any one else having problems with the @SkySportsPL app with the commentary function on games just not loading? Been happening all preseason. #SkySports #PremierLeague
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🌝
(@woogleberry) reported
@SkyHelpTeam He told me he wasn’t able to give me a date at all as not Openreach. Sky take my money every month so why can’t Sky help me? He said I will be notified the day before my visit but still nothing. He also mentioned I would be charged a premium if visit was over weekend. Not happy
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Wendy ford
(@Wendyfo64042700) reported
@SkySports bit harsh that Geoff poor Oldham what have they ever done to you 😳