Sky Outage Report in Chertsey, Surrey, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 25: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (50%)
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TV (28%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: Southall, London, Hounslow, Northolt, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Guildford, Worcester Park, Bracknell, Maidenhead and Weybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Southall |
Internet | |
| London |
Internet | |
| London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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Mary Dolson
(@MaMaDolson) reported
from
Camberley, England
@mikebirty Sky sports cricket pundits a significant factor in our decision to cancel our @SkySports subscription.
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Alice
(@alie1202) reported
from
Ealing, England
@SkyUK what is going on with your internet device and connections to sky q sick of the breaks in service a dozen times a day
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Katie Eves
(@cornflakekatie) reported
from
Epsom and Ewell District, England
@SkyHelpTeam @butterfield_sam @SkyHelpTeam surely you know a cables been cut and your workmen are trying to fix it...........
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Daniel Evans
(@ChavdogEvans) reported
from
Spelthorne District, England
@SkyHelpTeam absolutely disgusted by the service, due an engineer today to fit the tv package and now just been told can’t do today and re-scheduled for 25.02, not good enough in my opinion as this will mean over a month with no tv, want to cancel all subscriptions with you now
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GoonerGeeUpdate
(@GoonerGeeUpdate) reported
from
Kingston upon Thames, England
The truth shall set us free. @SkySports Why are we pretending to care. Then not support it with your voice. If you do not nit truly want to tackle racism, dont discuss it. Some people you can trick, but alot of people you cannot. Its embarrassing
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Phil Lindsay
(@PhilPhenom) reported
from
Kingston upon Thames, England
I cant believe that @SkySports are trying to defend Son I've never seen a more blatant red
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
So disappointed in you @DavidJonesSky had a lot of respect for you as a presenter & professional broadcaster at @SkySports but the way you shut the discussion down showed a lack of respect for @GNev2 & his views means I won't see you in the same light again.😔 #letdown
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Kevin Rama
(@KevinRama_) reported
from
Bracknell, England
@SkyUK, @SkyHelpTeam cancelling an engineer at 5.15pm and giving me a new engineer date of 17th Jan is poor customer service to say the least! Then to be asked by an impatient call handler who I should suggest he puts me through to is ridiculous! Customer satisfaction POOR!
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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🙏🏾Ivor Etienne🧡
(@ivoretienne) reported
from
Brentford, England
@DavidJonesSky @ayeshahazarika So disappointed in you David Jones had a lot of respect for you as a presenter & professional broadcaster at @SkySports @SkySportsNews but the way you shut the discussion down showed a lack of respect for Gary & his views means I won't see you in the same light again.😔 #letdown
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Tim F
(@TimboBagginses) reported
from
Guildford, England
The @SkySports subscription via mobile/Google Play is such a scam. I'm missing my 3rd march today because of problems & their team flat out ignoring emails/requests to fix it. Really really poor customer service. This is why illegal streaming happens, I'm paying for this rubbish.
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Thaiarna Love
(@thaiarna) reported
from
Brentford, England
Not Going To Lie! But @SkyUK Is The Worst Boardband Provided. Imagining Spending So Much Money For The Service To Be Crap & The TV Constantly Saying “No Satellite Signal”. #NextStopVirginBoardband
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Dionne Angus
(@dionne_angus) reported
from
Bracknell, England
@SkyUK how much would it cost me to have 2 boxes sky movies sky entertainment, broadband and boxsets/netflix as a new customer thanks thinking of leaving virgin
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darren jordan
(@DarrenJoey) reported
from
Brockham, England
Definitely time to cancel my @SkySports subscription, only the muppets at @premierleague can possibly think VAR is worthwhile!! #varkillingfootball
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Dan Tippell
(@dtips7) reported
from
Spelthorne District, England
@PTippell @SkySports They hate anyone but liverpool. the love in alone when they finally are crowned champions this season will be enough to cancel sky sports alone!
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kim stroud
(@kimstroud17) reported
from
Hillingdon, England
@SkyHelpTeam @McAfee ok so I just tried your suggestion and it’s a Sky number which I’ve called numerous times over the past 2 weeks! I’ve tried again and all they say is keep trying the link it will work at some point! This is ridiculous WHERE IS THE HELP!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Nelis
(@mark_nelis) reported
@SkyUK what's up with the broadband down in Torbay!?
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The Mental Health Runner
(@shawnleekitfc) reported
Poxy @SkyUK my bloody WiFi not working yet again at can’t even watch tv ! Paying for nothing
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𝕃𝕠𝕦𝕚𝕤𝕖_𝕆𝔻𝕨𝕠𝕣𝕜𝕖𝕣
(@Louise_ODWorker) reported
from
Long Stratton, England
Well the @SkyHelpTeam appear to be getting a few more followers this evening! #skybroadband #broken #2020life
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Al
(@Alneverloses) reported
My life support machine needs internet to function, if it’s not working within minutes I will die. @SkyUK bloody will be on your hands. @SkyHelpTeam
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🦋🏴thismummyruns🏴🦋🌱
(@this_mummy_runs) reported
@SusanFr82700498 @DaveN68773368 @SkyHelpTeam Mine has just gone down in Laurencekirk.
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Will Docherty
(@willdoch) reported
@SkyHelpTeam No broadband, no phone. The links Sky suggested for help do not work. Sky have apparently been “investigating” for several hours, seemingly without resolving anything. Not impressed.
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paul bayliss
(@babyliss76) reported
@SkyUK Hi, struggling to get help with broadband. Can't run diagnostic test due to lack of signal. We have full signal but no access to internet. Tried all the obvious but still the same. We live in sk12. Are there any issues? Thanks
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Gregory Barry
(@gjjbarry) reported
@SkyHelpTeam any updates on broadband outage?
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🦋🏴thismummyruns🏴🦋🌱
(@this_mummy_runs) reported
@DaveN68773368 @SkyHelpTeam Aberdeenshire has problems now.
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Subir Sinha
(@PoMoGandhi) reported
@SkyUK is there an outage of #skybroadband #SkyWiFi across north London? When do you expect to fix it?