Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Sky
Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (30%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Aldershot, Brentford, Woking, Southall, Slough, Hounslow, Wembley, Guildford, Northolt, West Drayton, Twickenham, Uxbridge, Hampton and Addlestone.
| City | Problem Type | Report Time |
|---|---|---|
 London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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Robbo
(@sjr66qpr) reported
from
Richmond, England
So my red button for QPR v Swansea says it's WBA v Reading @SkySports WTF #QPR
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Mick Riches
(@mickriches) reported
from
Addlestone, England
@SkyHelpTeam I’ve been with you 20 years and this is by far the worst service I had. Every time I call I get told another excuse. Time to find another provider I think.
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Rosie Ann
(@_rosiposi) reported
from
Hillingdon, England
@SkyHelpTeam Hey guys. Nothing you can really do as you’ve stopped support for the Mac desktop app...
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James Rogers-Oben
(@DoingTheJames) reported
from
Hounslow, England
Apparently @SkySports have a countdown of the potentially imminent liquidation of @buryfcofficial and @OfficialBWFC If so that is hella tasteless considering they have the influence to help them overcome it.
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Big Dai 🍷🍺🚲🏴🤘
(@Bigdai100) reported
from
Esher, England
Very upset that phoning @SkyHelpTeam to complain about my crappy broadband service is on premium rate number! 55p/m NOT HAPPY
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James Fountaine
(@Dr_JM_Fountaine) reported
from
West Molesey, England
@SkyUK how can justify a premium phone line for cancelling your subscription with at least a 15 mins for a customer of nearly 20 years and you still can't call back or do it online.
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SaintHatch
(@sainthatch) reported
from
Windsor, England
@SkySports @SkySportsPL that #arsenal and #spurs shyte in that cafe is one of the worst things I have ever seen, another reason why Football is shit these days
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JME ©™
(@Jme_Cook) reported
from
Egham, England
@Randox1 @SkyHelpTeam @yahoomail Yahoo Mail has gone down! I friggin changed my password as I thought it was a security problem so now god knows what password it’ll accept when it’s back up 🙄
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Nity Tripathi
(@tripathi_nity) reported
from
London, England
Recently installed SKY Q and it has been a nightmare. called 3 times reporting technical issues & the customer service team has been awful. Hours wasted on the phone with them and they refuse to even arrange a call back ... #disappointed @SkyUK @SkyHelpTeam @MoneyTelegraph
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Connor Tovell
(@ConnorinCardiff) reported
from
Epsom and Ewell District, England
This isn't a suck up to the BBC, but the slower more rigourous fact checking that they do is what the world's most expensive game deserves. Yes, sometimes it's very slow, sometimes SkySports are first to the party, but there's countless times that they've abused this influence.
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Aiden
(@aidencollins85) reported
from
West Molesey, England
@SkyUK really disappointed with the service. Took Friday off work & waited all day to get sky installed.We had to call sky to find out they couldn’t make it to us Friday. Today I take a half day holiday as I was told I’d be first call out and it’s nearly 3pm and still no sky!!
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Zach Smart
(@binky1uk) reported
from
Spelthorne District, England
@SkyHelpTeam Hello, can you tell me if you have any offers that I'd find too good to turn down for existing customers thinking of upgrading to Sky Q with x 4 mini boxes. #quotemehappy
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Nick
(@ChaoticSavageXX) reported
from
Hounslow, England
@SkyHelpTeam excellent work, #Sky - fibre broadband goes down one hour after I finish work to start 4 days off!!! Always the same!
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Simon Harris
(@SJ_Harris) reported
from
West Molesey, England
@SkyUK So the Sky VIP level is just utter bullshit. Diamond level means that now my Sky Q box has failed, you can’t get an engineer out to replace it for a MONTH!! Yet if I want a new Sky dish installed it’s under two weeks. Appalling way to treat your loyal customers!
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James Totten
(@Jtotten777) reported
from
Leatherhead, England
@SkySports why do we all ways Graeme Souness on when arsenal are playing. He does nothing but moan and says the same shit every time
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RAdams
(@RAAdams96) reported
from
Epsom and Ewell District, England
@SpeedwayEuro Time to find a more reliable TV partner to showcase your events as @Eurosport seem to treat it with contempt as on more than one occasion they have cut in late and missed races. @SkySports or @btsport would be a better partner. #LetsMakeSpeedway
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Becky Downes (Dalby)
(@beckydalby) reported
from
Maidenhead, England
@SkyHelpTeam is there an issue in the Maidenhead area with the internet. Don’t seem to have any connection.
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Mitalee Nubeebuckus
(@mitalee05) reported
from
Bracknell, England
@SkyUK has the worst customer service in the world. Cc never put any notes after the conversation with the customer. You are promised a million things but after you call up they completely deny those and make you feel like you have lied and when you
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Phil Read 🇬🇧🇪🇺
(@ReedyNo7) reported
from
Brentford, England
@steven_stock @talkSPORT @SkyUK I know mate, tactless arseholes. Poor fans up there are gutted about it, was in Manchester earlier today. I’d birch the owners on the town hall steps like they did 100 years ago for what they’ve done!!
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Alan McInally
(@AlanMcInally) reported
from
Hounslow, England
@David_Mapheleba @RossPMason @SkySportsNews @GNev2 @SkySports @SoccerSaturday @SkySportsMNF Nope wrong !!!! But he could help himself a little bit !!! He’s a FycKin great player but frustrating as **** including him wanting to take the pen 👀
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@jamesh220279) reported
@SkyHelpTeam Oh right ok, any reason why they would? I have never had a direct call from any of your contact centres.
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Worlboss
(@TardyGinger) reported
@joshawarmaaaa same for me there seems to be intentional throttling going on @SkyHelpTeam 3 nights in a row 200 plus ping from 8pm untill 12am FIX ASAP!!
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Jim
(@TheTrueEye) reported
@SkyHelpTeam No it's speeds on everything ethernet and wifi the ping sky rockets and the speeds nosedive. Your broadband checker is quite useless, It is not calculating actual speed, but the potential line speed. The issue is the current speed. It's designed this way so yous take no liability
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Jim
(@TheTrueEye) reported
@randomtaskkk @SkyHelpTeam Yeah there's a server issue somewhere before hundreds are reporting these issues. I'd like to work with sky to get to the bottom of this, but they keep bringing up their own in-house "line test" which is not representative of real time speeds. Extremely frustrating now.
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Lydia Rennie
(@lydia_rennie) reported
@SkyHelpTeam hi please help, Sky WiFi isn’t working. The power light is showing green however the internet light is Amber. It won’t work at all and suddenly went off. Are there any issues in the Fylde area? Thanks
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Keith Robertson 🤦🏻♂️
(@Keithr10) reported
@SkyHelpTeam First result said my wifi was turned off and I had to reset the router which i did, it now says no issues when there clearly is, this isn’t the first time, I’m sick of it
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Worlboss
(@TardyGinger) reported
@SkyHelpTeam @TheTrueEye im in the exact same boat mines is being investiagted by your tech team but surely you guys realise its widspread loads of folk in scotland are having the sme issue high ping form 8pm untill 12pm you guys must be throttling the service i will be cancelling
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Jim
(@TheTrueEye) reported
@SkyHelpTeam Your broadband checker is of no use when i am running 10 different independent tests and every single one shows there is a huge problem.
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JB
(@jrb1103) reported
@SkyHelpTeam Are you having problems with your website? Can get into account but when you try to access other information it keeps coming up with 'Technical Issues' and its been like that for a few days.
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randomtaskkk
(@randomtaskkk) reported
@SkyHelpTeam I don't think you're understanding the point. Using the same device I get either full speed or 1/4 speed depending on which test server is connected to. As my device is the same / not changing between tests this would indicate a network issue.