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Sky outages and service status in Chertsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 4 outage signals in the last 24 hours around Chertsey, including 4 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 24, 8:21 AM GMT+1.
  • 58% Internet (58%)
  • 22% TV (22%)
  • 11% Total Blackout (11%)
  • 8% Wi-fi (8%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: Slough, Hounslow, Leatherhead, Southall, Brentford, Northolt, West Drayton, Uxbridge, Woking, Maidenhead, Bracknell, Hayes, Sunbury-on-Thames, Guildford, and Twickenham.

CityProblem TypeReport Time
Slough TV 3 hours ago
Hounslow Internet 14 hours ago
Hounslow Internet 15 hours ago
Leatherhead Wi-fi 18 hours ago
Southall Total Blackout 2 days ago
Brentford TV 2 days ago

Nearby cities with recent reports

Hounslow

3 recent signals

14 hours ago
Southall

2 recent signals

2 days ago
Brentford

2 recent signals

2 days ago
Slough

1 recent signals

3 hours ago
Leatherhead

1 recent signals

18 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • ciarale01
    Ciara Lawrence (@ciarale01) reported from Epsom and Ewell District, England

    Surely I cannot be the only person in the universe that is having major Sky Broadband Internet problems today! @SkyUK #SkyBroadband

  • fly62
    Carol Clarke (@fly62) reported from Frimley, England

    Why don’t sky treat their existing customers well ?? Why only offers for new ones. What a waste of time to close account and then rejoin. Sort yourselves out. @SkyHelpTeam #badservice

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • mademilykate
    Emily Maddison (@mademilykate) reported from Colnbrook with Poyle, England

    @SkyHelpTeam why do my engineer visits keep getting cancelled without my knowledge having taken the day off work. The issue is still not resolved. Shocking service, what exactly am I paying for? #skyengineernotturningup telecoms company that you can’t actually communicate with

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.

  • Churchills89
    Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.

  • philmcraig
    Phil Craig (@philmcraig) reported from Richmond, England

    @SkyHelpTeam Thanks Claire Can you confirm that there is an outage in my area, and that it’s being worked on? It’s been 24 hours now…

  • Stefan_baisden
    Baisden 📸🎥 (@Stefan_baisden) reported from Hillingdon, England

    @fefahq @SkySports What a stupid reply. Delete your page.

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • markstarshipit
    Mark Cooper (@markstarshipit) reported from Maidenhead, England

    @SkyHelpTeam hi my Sky has gone down. I have tried resetting and I am unable to connect to the router. Are there issues tonight?

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - a new day, and still not satellite signal.

  • SteveMay_UK
    Steve May (@SteveMay_UK) reported from Hillingdon, England

    @EmotivvAV @SkyUK It's seemingly random, and I've no idea how widespread the issue is...

  • terryjc
    Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • Fifi_adams
    Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • njb81
    Natalie Richardson (@njb81) reported from Richmond, England

    @SkyHelpTeam hi team - my network speed has dropped below your minimum guaranteed for quite a few days over the last 30, how do I manage a refund as per your guarantee ?

  • tsbains64
    TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

  • ChrisLabrey
    Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • loverlyliza
    Lisa (@loverlyliza) reported

    @jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.

  • mattfle02898557
    Scrunch (@mattfle02898557) reported

    @jammierooroo @SkyUK yes it's awful, thankfully, you can cancel as there is a cooling off period.

  • SteveBreave
    Steve Boothby (@SteveBreave) reported

    @jammierooroo @SkyUK How anyone pays £100 a month for a service like this defies logic.

  • Gumpos
    Kathy G (@Gumpos) reported

    @WeAreOpenreach @SkyUK Any idea when outage for days at OX27 might be fixed? A bunch of us with different providers (notified), no update. Initial OR engineer said not his job to fix; had to be handed to another level. Causing many probs, some info wd be good pls?

  • VeloBet_Promo
    VeloBet Promotions (@VeloBet_Promo) reported

    @SkySports Chelsea at 48 points and 5 straight Ls, but SkySports still wants a post-mortem on Rosenior like the problem was one man.

  • PorscheTime
    PorscheTime (@PorscheTime) reported

    @jammierooroo @SkyUK My 77yo MIL was recently scammed out of 75,000 by fraudsters and M&S, MBNA and Santander also loaned her 20,15 and 20k . Problem is she didn’t apply and is a pensioner living alone, half deaf and early stage cognitive decline . The police are looking into the fraud which involved clearing her savings accounts at BoS, opening a Revolut and Kraken crypto account to funnel all the money to from her savings accounts and the loans on top. To say the BoScotland, Revolut , M&S, MBNA and Kraken have been unhelpful is an understatement of enormous proportions. The elderly need better protection from services that insist they hold online accounts. How does anyone lend a 77year old 55,000 in 48 hours with no affordability checks or veracity checks and then only want to talk about paying on time. The elderly are so vulnerable online and none seems to give a monkeys. BoS allowed over 130,000 to flow in and out her bank account over an 8 day period on an account that averaged 280 pounds per month flows over the last 2 years and total balance never changed more than 1-2,000 in that time. M&S will lend online easily but to complain or speak to anyone about you have to write to them and after doing so they refuse to discuss it . The elderly are cannon fodder online.

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No ********. They dont even call when youre out of contract as it goes to a rolling contract. They NEVER call. It was either a scam or you're talking ****. I suspect the latter to push an agenda

  • DavidJa51216245
    The Music Man (@DavidJa51216245) reported

    @jammierooroo @SkyUK No she didnt. Nothing from sky. Sky never make these 'cold' calls so stop talking crap

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • blue_lions_1993
    blue sunrise tv (@blue_lions_1993) reported

    "The #Chelsea fans deserve a lot better than they've been served. It's really, really shocking, the way that club is being run, I'm sorry. [The owners] have let everyone down there." (@johncrossmirror via @SkySports