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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 01/27/2026 08:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: Hounslow, London, Tadworth, Southall, Northolt, Slough, Farnborough, Twickenham, Hayes, Epsom, Brentford, Guildford, Worcester Park, Bracknell and Maidenhead.

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City Problem Type Report Time
United KingdomHounslow Internet
United KingdomLondon E-mail
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • VickiyDennis Vicki Dennis (@VickiyDennis) reported from Bracknell, England

    @SkyUK My mum has been on hold to sky for 2.5 hours. Your online help is useless. Please help us urgently. Thank you 🙏

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • PIledriver63 Neil Hill (@PIledriver63) reported from Camberley, England

    @johngrogan1 @SkySports There’s quite a few others guilty of it,as well not just Jack, managers probably tell them slightest touch, go down .

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • CraigHaward Craig Haward (@CraigHaward) reported from Burnham, England

    Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ijohnjassy Mr John Jackson (@ijohnjassy) reported

    .ac.uk domain on @SkyHelpTeam down??? .

  • ChanGil03111591 Chan Gill (@ChanGil03111591) reported

    @SkyHelpTeam Hey Sky when can we expect a fix? Can't get any work done here!

  • kellykellyk81 kelly knight (@kellykellyk81) reported

    @SkyHelpTeam hi, any idea when the connection issues might be sorted?

  • pmakkkk P Mak (@pmakkkk) reported

    @TheDonTheDon77 @LooseCannon_81 @SkySports he was also about 31 when he retired. terrible comparison

  • Pinda__MUFC Pinda_MUFC (@Pinda__MUFC) reported

    Hi @SkyUK can you sort out the VPN issue for your internet as people in my team that pay for your rubbish service are getting away with a day off as they cannot remotely log in. As a customer of one of your rivals I am getting all the stress to do their job as well as mine!

  • memphisblues66 Ragman (@memphisblues66) reported

    @SkyUK please fix the current access problems to IONOS webmail. They say the problem is with you. Please fix. And why is it so damn hard to contact you about anything?

  • COYS1986 Ash (@COYS1986) reported

    @SkyHelpTeam @RickyC_01 The problem is not his line. Its affecting alot of people, systems and websites.

  • terry_cy Terry Barriff (@terry_cy) reported

    @SkyHelpTeam @SkyUK The issue with Broadband effecting Online Banking, is most sites using SSL, connections are being aborted because they are not secure. A good thing (protecting me from unsecure connections) and very bad as Sky's connection is not secure!!

  • simonklyne Simon Klyne (@simonklyne) reported

    Curious internet problem today for colleagues using @SkyUK ISP. They can resolve DNS for domains within .ac.uk but cannot connect. Looks like Sky internet has erroneously blocked academic institutions. What a great advert for other ISPs just before the new academic year!

  • Chr1sWynne Chris Wynne (@Chr1sWynne) reported

    @SkyHelpTeam Good morning! There seems to be issues access some websites this morning. For example I can't access @DanskeBank_UK via my @SkyUK Broadband but 100% on 4G...a colleague is having same problem.