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Sky Outage Report in Chertsey, Surrey, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 02/26/2026 17:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (47%)

    Internet (47%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Twickenham, Northolt, Wembley, Hounslow, Southall, Maidenhead, Slough, Egham, Bracknell, Isleworth, Aldershot, Brentford, Camberley and West Drayton.

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City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Phone
United KingdomLondon Internet

Community Discussion

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Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • simonbangs Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • JonathanSALytle Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • annielara97 Annie Goldman (@annielara97) reported from Bracknell, England

    @SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • weavero96x Ollie Weaver (@weavero96x) reported from Bracknell, England

    @SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • Paulette_Weekes Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • HenyeFranks Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • SamGibbons89 Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hungrybecky Becky Fantham (@hungrybecky) reported

    @SkyHelpTeam can you help us get the Prime Video app on our Sky Q box please?

  • susisu371 susan aspell (@susisu371) reported

    @SkyHelpTeam Hello again! My parents have switched the home phone back on. All the lights are normal. There is a running text message on the screen saying ‘check the phone line.’ I’ve tried calling the landline, it rings as normal from my end, but doesn’t ring in the house. Help please?

  • susisu371 susan aspell (@susisu371) reported

    @SkyHelpTeam I've followed all the steps, everything looks normal, I'm on the line now to customer services.

  • susie_t22 susie_t22 💙 (@susie_t22) reported

    @SkyHelpTeam Broadband down since Saturday in Goodmayes area. No help or update from Sky as to when it's being fixed. What is going on?

  • iiamkamen K L F M (@iiamkamen) reported

    @SkyHelpTeam @skytv Don’t you think the service you’re providing is absolutely poor, as you still have not attended the external issue that is causing my broadband to be down! Especially through these trying times. I have meetings to be in all day tomorrow, unacceptable 😤

  • PaulWebber10 Paul Webber (@PaulWebber10) reported

    I've just spent 20 mins on hold waiting to speak to @SkyUK regarding my poor broadband, get put through to a very poor quality line which was clearly abroad somewhere, only for the call handler to hang up on me!! #skybroadband #poorcustomerservice

  • amberabbottsx amberlina (@amberabbottsx) reported

    @SkyUK is the worst broadband ever, don't worry though I have mobile data luckily 😡

  • ToonDen Denis Taylor (@ToonDen) reported

    @SkySports Never wanted him here in the first place

  • GB4G G4BG (@GB4G) reported

    @SkySports Never doubted it for one minute Ashley gets off on rubbing us the wrong way he will have had one off the wrist when this broke

  • susie_t22 susie_t22 💙 (@susie_t22) reported

    @SkyHelpTeam It's an outage in the local area.