Sky Outage Report in Chertsey, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Surbiton, Epsom, Northolt, Slough, Camberley, Bracknell, Brentford, Hounslow, Isleworth, Kingston upon Thames, Southall, Wembley, West Drayton and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
TV | |
| London |
Wi-fi | |
| London |
Total Blackout | |
| Surbiton |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam I spoke to THREE people on Wednesday. Three. One hung up because he couldn’t help me and just gave up. But thanks. I’ll try and find the time.
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam my sky keeps freezing, signal and connection all ok #help
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam It’s utterly ludicrous. Custom lost because of the awful computer system. I want to purchase something from you and am trying to sign a contract but the computer system won’t allow it so I’ll have to go elsewhere and give my money to someone else. Absolutely crackers.
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Will Kane
(@calendarboysuk) reported
from
Twickenham, England
@SkyHelpTeam I have been assisted by so many wonderful members of the executive response team over the past few months that i need their help once more but can’t seem to find a contact number as i am about to move home once again & need their valued help can someone get in touch?
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
Dear @VodafoneUK and @SkyUK could you please be less crap and sort yourselves out and make the customers experience easier. You guys are a nightmare. I just want TO TALK TO SOMEONE #crapcustomerservice
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Carol Clarke
(@fly62) reported
from
Frimley, England
Why don’t sky treat their existing customers well ?? Why only offers for new ones. What a waste of time to close account and then rejoin. Sort yourselves out. @SkyHelpTeam #badservice
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Steve Peskett
(@speskett) reported
from
Worcester Park, England
@SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless
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Janice 🌊🌊🌊 🐀
(@en1gmaw4) reported
from
Brentford, England
@SkyHelpTeam I realise that sky don’t want you to cancel anything so that’s why they keep you waiting online for a loyalty expert for so far 1.45 hours. Was only going to cancel the tv #shambles #joke #shocking
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rafael uzcategui
(@rafauzcate) reported
from
Worcester Park, England
@SamsungUK Hello JH, It's a flip4 5G... No damage at all. We bought it via @SkyHelpTeam . We now need to send it back and my partner will be with no handset for 2 or maybe 3 weeks. The handset itself it's on immaculate conditions. Still have the original clear stickers on.
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱
(@Anita_Fruitloop) reported
from
Dorking, England
@SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!
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QE4
(@QuigleyE4) reported
from
London, England
@mrhunt4 @SkyHelpTeam @TheRealSitts Yes The Apprentice, Start in Hendon then on Vic Embankment going the other way must be the PHVs , they do get it right when the contestant is sacked and at their most vulnerable/sad/Broken , they use a Licensed Taxi Driver to get them home
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Verity Powell
(@PowellVerity) reported
from
West Molesey, England
@SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Garry Ferguson
(@Owls1412) reported
@SkyHelpTeam Once I got to a person my call took 30 seconds to resolve. The IVR couldn’t have helped me so I think that tells you all you need to know. Start thinking about the customer experience you are delivering
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Andrew Ramsay
(@Digital_Dru) reported
@ganderson0509 @SkyHelpTeam Hi Gail. Still waiting for things to be fixed last time I checked. Bt openreach have said they are going out on a boat today to try and fix it, fingers crossed they do. Apparently the big thing from this is sky should have been notifying us but they haven't. Hope all is well.
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2.0
(@read_btwn_line5) reported
@SkyHelpTeam So sky sports will cost 2x the amount of the TV and the service without Netflix? Bit crazy that don’t you think Jason?
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Paul Mangan
(@Maggers74) reported
@SkyHelpTeam broadband has been down all day, can not wtf, can not steam Amazon prome later. How long till this issue is fixed . Ss2
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Christopher Hamer - Tech YouTuber: Hamer Reviews
(@chrisahamer) reported
@SkyHelpTeam Yep, that’s where they basically said it’d be £10 on top a month (84/86 rather than 73ish) . I’m more than a bit miffed to be honest. My mum phoned earlier today, to me it just feels like trying to take advantage of a less tech savvy customer… who might find it harder to leave
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Flora Arbuckle
(@thonrebelbitch) reported
@SkyHelpTeam I am in college using their wifi right now. I have no phone line because my landline is operated via the internet so if i needed emergency help you lot couldn't care less!
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placid
(@placid_casual) reported
@SkyHelpTeam Your Customer Service is utter shite... Id like to kick your Virtual Assistant in their Virtal *bollocks/***** *delete as appropiate.
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Wayne Barrow | The Deaf Audiologist
(@WaynePBarrow) reported
Does anyone else find that when their phone is connected to 4G the speeds are WAY better than 5G speeds? I’m on @SkyUK and find 5G is so slow!
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papermachecat
(@papermachecat) reported
@SkyHelpTeam elderly parents left panicking without internet and wifi that is cutting out today. Call centre was far from supportive - can you help?
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steve church
(@schurch69) reported
@SkyHelpTeam Breaking bad