Sky Outage Report in Chertsey, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 30: Problems at Sky
Sky is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (61%)
-
TV (14%)
-
Wi-fi (13%)
-
Total Blackout (6%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Wembley, Brentford, Hounslow, Greenford, Slough, Southall, Maidenhead, Woking, Guildford, Dorking, Ealing, Ascot, Weybridge and Twickenham.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| Wembley |
||
| Brentford |
Internet | |
| London |
Wi-fi | |
| Brentford |
Wi-fi | |
| Brentford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
-
Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
-
steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
-
Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
-
Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
-
KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
-
Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
-
Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
-
Zach Smart
(@zach_sm4rt) reported
from
Spelthorne District, England
@SkyHelpTeam I've had on & off problems with my sky broadband today currently cannot connect both sky q main & mini box to internet follwed all guides online and cannot call anyone as im not in one of the crictical cats, is there a number or someone I can speak to at sky please?
-
G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
-
Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
-
Paul Woodford
(@PaulWoodford75) reported
from
Winkfield, England
Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
-
Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
-
Linsie Keen
(@Linz197236) reported
from
Bracknell, England
@SkyHelpTeam @downdetector outage again at RG42. Seems to go down most nights around this time. I’m getting fed up of it. How long will it be down for now?
-
Andy Walsh
(@awateach) reported
from
Egham, England
@SkySports 2020 is the worst year
-
sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
-
Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
-
steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
sass richardson
(@sassafras82) reported
@SkyHelpTeam Hi I am having issues downloading from Paramount+ today. Are you aware of any issues affecting this service? Other downloads appear to work.
-
Steven Jones
(@stevenjonesorig) reported
@SkyUK The SkyQ mini is the worst piece of kit Sky have ever released. It's nasty and glitchy. #sky #skyq
-
Tommy Cockles
(@TommyCockles8) reported
@SkyFootball @SkySports Maguire is shot, his confidence is gone, he can’t get a game for his club. Mount is just nothing. He never does anything. I can’t figure out what he sees in him. And Foden not on the team. Southgate is clueless.
-
wallee
(@wallee_uk) reported
@BBCiPlayer what am I paying my licence tax for? iPlayer down? How embarrassing. Please add BBC channels to Sky Go. @BBC @SkyUK
-
Rich Booth
(@richcbooth) reported
@SkyUK I’m getting 38mb download for last 5 days, 75mb before that consistently. Tech support want to keep checking wifi but I get the same with router wifi disabled & using single laptop via cable (proven on tech call). Can someone help? Thanks!
-
Nick Reay
(@nickareay) reported
Hey @SkyUK your mobile service doesn’t seem to be working - can’t stream the #England game! 😩
-
_SNEAKY_D
(@SN3AKY_Dz) reported
@SkyHelpTeam My internet as been going of and on all day it's getting stupid now I should get some kind of refund
-
Tracy
(@Mimi2four4) reported
@SkyUK My ability to download and record things for the last week has been restricted... when is this going to be resolved? I'll be expecting a discount on my bill to compensate paying for a service I can't use to its capacity.
-
Phillip Greaves
(@philljedigooner) reported
@SkySports I hope @England take any punishment thrown at them and stay strong on their commitment to the #OneLove armband. The fans are behind them and will be outraged if the FA give in to an obviously currupt and broken @FIFAWorldCup
-
Hodgy
(@Hodgy16039998) reported
England route to the final on @SkySports **** off like.. haven’t even kicked a ball yet! Media make England unlikable!!