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Sky Outage Report in Chertsey, Surrey, England

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The latest reports from users having issues in Chertsey come from postal codes KT16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 12/23/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hounslow, Wembley, Brentford, Southall, Richmond, Slough, Northolt, Surbiton, Weybridge, Farnborough, Bracknell, Chertsey, Greenford and Maidenhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomHounslow Internet
United KingdomWembley Wi-fi
United KingdomLondon TV
United KingdomBrentford Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam Hi. Any update on Lewisham broadband fault? It's been down for 2 days. I heard it cannot be fixed until 14th. Will you compensate those of us who are expected to work from home?

  • FrooMoo Moozer (@FrooMoo) reported from London, England

    @SkyHelpTeam We pay you for a service and we are not getting it. I don't care if it is you or Openreach. I just want someone to give me back my broadband.

  • MarkLTalbot Mark Talbot (@MarkLTalbot) reported from Hounslow, England

    So how does @SkyUK treat a customer of nearly 30 years lied to at 18 month renewal that SkyGo will still work in Portugal save as to downloads when they find out it doesn’t? @SkyUK **** on them that’s how offering just £25 compo! Obviously they simply don’t care about reputation.

  • alicefoster F O S T E R (@alicefoster) reported from London, England

    @SkyHelpTeam wifi and tv went down today in SE9. Have had to go to my parents to work because nothing worked even after rebooting several times. Is there an issue in the area?

  • otheranthony ap (@otheranthony) reported from London, England

    @SkySports Hey Karen 👋🏾 There’s no way you guys would turn down £3.5b. Only the fans are allowed to voice their disgust. All the best,

  • IAGallosi Ian Gallosi (@IAGallosi) reported from Ealing, England

    @virginmedia broadband down again. Every month there’s at least one problem. Contract can’t end soon enough. So glad to be going back to @SkyUK . If you’re thinking of going with Virgin Media, stay well away! #useless #workingfromhomefail

  • CllrHelenTaylor Cllr Helen Taylor (@CllrHelenTaylor) reported from Maidenhead, England

    @SkyHelpTeam are you having billing issues at the moment? You’ve taken payment and then sent an email stating payment has failed an there is £0.00 overdue on the account?? Confused?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam No, it’s an outside issue. So I’m (kinda) patiently waiting for it to be fixed… obviously I can’t work from home (or at all), whilst it’s down. Is there any way you can update me please? Had no update for 4 hours…

  • Fifi_adams Fiona Adams (@Fifi_adams) reported from Richmond, England

    @SkyUK our tv/phone/broadband all down but we can’t find a number to call to check it out. We’re in TW11, London. Any news on fixing?

  • terryjc Terry ! (@terryjc) reported from Southall, England

    @SkyHelpTeam I’ve never cancelled my account as far as I’m aware . Only upgraded over the years . I’ve been a member since before digital .

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet another evening of interrupted internet from @SkyHelpTeam. Hope (yet another) engineer visit on Wednesday solves the problem; it’s only been 5 months after all....

  • MummyKarenKing A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • COLFESeconomics COLFESeconomics (@COLFESeconomics) reported from London, England

    Yet more problems with @SkyHelpTeam broadband... not been right since before Christmas. How hard can it be to sort out?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @SkyHelpTeam Ran tests. We have no Internet so cannot get on line. It seems a wider issue for TW11 though

  • tsbains64 TB 10 (@tsbains64) reported from Slough, England

    @SkySports redbutton not working #redbutton

  • MrsScreech Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam not happy being charged a £30 admin fee to re-contract with you. Can something be done about this please as I am a Diamond VIP customer?

  • BeckfordMalachi Malachi Beckford (@BeckfordMalachi) reported from London, England

    @SkySports This is never a red card everything look worse when you slow it down

  • pakigerian aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • Haribocheeks Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • ChrisLabrey Chris Labrey (@ChrisLabrey) reported from Richmond, England

    @acday89 @SkyHelpTeam Yep. We’re down too.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • missfre_247016 A🐱 (@missfre_247016) reported

    @SkyHelpTeam This doesn’t help me as I can’t have it delivered on a weekend and I am not there during the week except after 5pm. What am I supposed to do?

  • GeeNelsss George Nelson (@GeeNelsss) reported

    @MarkMspalmer74 @SkyHelpTeam Yeah mines completely down pal

  • GeeNelsss George Nelson (@GeeNelsss) reported

    @SkyHelpTeam hi I’m currently working from home and the internet has gone off? Checked down detector and it’s showing there’s numerous reports for sky! Is there an outage?

  • itsKapoow KYLE™ッ (@itsKapoow) reported from City of London, England

    @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

  • MahimaR58125502 Mahima.R (@MahimaR58125502) reported

    @SKY1999 @SkyHelpTeam Same here. No messages nothing to warn us about the outage. It’s disappointing. This is why people leave sky. Not only their wifi is being absolutely crap so is there customer service. Kids can’t even watch tv. I Can’t do any work. It’s ridiculous

  • ShaunfifaK grumpypeed (@ShaunfifaK) reported

    @SkyHelpTeam whybitsvyourev8nternet so shitvevery night same crap stops working f8x yourr ****

  • Trotter2K 🇬🇧 Neil Barker 🏴‍☠️ (@Trotter2K) reported

    @DPDgroup_news looks like DPD won't be a redelivery today that was due today now it's gone 6pm, have sent a dm after the app chat kept disconnecting and suddenly the WhatsApp customer service closed for the night. Need to know where it is before I contact @SkyHelpTeam

  • jhemus2011 J Hemus (@jhemus2011) reported

    @SkyHelpTeam I’ve tried the online question and no help, the signal in one room isn’t acceptable, move to another room with the same device and all is fine, hence a boaster is required in this room. Thanks

  • MarNewb Marcus Newbrook (@MarNewb) reported

    @SkyHelpTeam my broadband was supposed to go live on 1st Nov and am sick of being fobbed off when spending hours on phone to you. Have raised complaint but still no resolution. Can someone help?

  • mufc_girl20 Jane (@mufc_girl20) reported

    @SkyHelpTeam is there a cool off period when sorting a new price for a package? I agreed to one earlier this month and upon looking at finances I just can’t afford the steep price increase and want to cancel my sports and cinema