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Sky outages and service status in Chertsey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 8 outage signals in the last 24 hours around Chertsey, including 8 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and Wi-fi.
  • The most recent signal from this area was received Aug 13, 9:08 PM GMT+1.
  • 51% Internet (51%)
  • 17% Phone (17%)
  • 15% Wi-fi (15%)
  • 12% TV (12%)
  • 2% E-mail (2%)
  • 2% Total Blackout (2%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Chertsey, England

The most recent Sky outage reports came from the following cities: Farnborough, Kingston upon Thames, Guildford, West Drayton, Slough, Hounslow, Brentford, Southall, Dorking, Northolt, Hampton, Addlestone, Hayes, Epsom, and Isleworth.

CityProblem TypeReport Time
Farnborough TV 15 hours ago
Kingston upon Thames Phone 15 hours ago
Guildford Phone 16 hours ago
West Drayton Phone 16 hours ago
Slough Phone 16 hours ago
Kingston upon Thames Phone 16 hours ago

Nearby cities with recent reports

Guildford

4 recent signals

16 hours ago
Kingston upon Thames

2 recent signals

15 hours ago
Hounslow

2 recent signals

1 day ago
Farnborough

1 recent signals

15 hours ago
West Drayton

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @SkyUK Sort out the stability of video and the audio stutter loss on channel 597

  • MummyKarenKing
    A fairly odd parent (@MummyKarenKing) reported from Richmond, England

    @SkyHelpTeam It says there’s a problem with your internet and then I get the message that’s in the picture I previously sent

  • stevebaz10
    Steve Basterfield (@stevebaz10) reported from Hillingdon, England

    @SkyHelpTeam Hi Ellie , So basically to keep my bills down you want me to get rid of some channels that I previously agreed with you??

  • leexpalmer1
    Lee Palmer (@leexpalmer1) reported from Bracknell, England

    @SkyHelpTeam any issues with broadband RG12?

  • Haribocheeks
    Cara (@Haribocheeks) reported from Bracknell, England

    @SkyHelpTeam - I had a notification to call you re delayed broadband. But now when I log in I’m told I have no orders - can you help?

  • munirawilson
    Munira Wilson MP 🇺🇦 (@munirawilson) reported from Richmond, England

    Hey @SkyUK, we've been without broadband at home for five days now. Like millions of others, my husband and I can't work without decent internet access. Your customer service is glacial. Please can you help!

  • weavero96x
    Ollie Weaver (@weavero96x) reported from Bracknell, England

    @SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?

  • Churchills89
    Churchy (@Churchills89) reported from Bracknell, England

    @SkyUK still not working and still no update over 48 hours later!!

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • MikeBovill
    Mike Bovill (@MikeBovill) reported from Richmond, England

    Three Women’s Euros play-offs and three international friendlies, including the @Lionesses , and NONE of the scores are on the @SkySports football scores app. So poor.

  • quinsquarters
    Chris Phillips (@quinsquarters) reported from Effingham, England

    @SkyHelpTeam is there an issue with BB in Effingham area? All lights green but laptop and Q box can’t connect to the internet

  • pakigerian
    aadam (@pakigerian) reported from Hillingdon, England

    @conret91 @SkySportsPL @SkySports Var isn’t the issue, it’s the people using it

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • 1Brunty
    Matt Brunt (@1Brunty) reported from Bracknell, England

    @SkySports If he considers himself a serious boxer he should stay well clear of this guy. Seems to be on a good path no point getting involved with that idiot.

  • HannahMarsh3
    Hannah Judd (@HannahMarsh3) reported from Farnborough, England

    @SkyHelpTeam my broadband is done - is there an issue?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from West Molesey, England

    @SkyHelpTeam what is best way to discuss my plan as it’s gone up and I think I might have to cancel my sky which I don’t want to do but it’s so expensive

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • mptickner
    Mark P Tickner (@mptickner) reported from Chilworth, England

    @SkyHelpTeam @AnnaDunphy More #sky+ errors and issues to try and force people over to #SkyQ

  • speskett
    Steve Peskett (@speskett) reported from Worcester Park, England

    @SkyHelpTeam There is no button that says ‘yes I need more help’ I have spoken to the ‘mobile team’ this morning and they are utterly useless

  • Charlottekevan
    Charlotte Kevan (@Charlottekevan) reported from Farnborough, England

    @SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • RHarrisonMedia
    Richard Harrison (@RHarrisonMedia) reported

    @JackCooper91 @SkyHelpTeam It's reassuring that someone has the same issue! I only realised at 7 tonight when I was expecting a call from my parents. Hope it gets sorted soon!

  • _Mikedefc
    Michael (@_Mikedefc) reported

    @cxdi55 @skytv @SkyHelpTeam Cancel then rejoin

  • Ricardo3511
    Ricardo35 (@Ricardo3511) reported

    @cxdi55 @skytv @SkyHelpTeam Just cancel it and move elsewhere....they only act when you cancel something and sometimes try to get you back

  • Carefree_WDS
    DS♟️ (@Carefree_WDS) reported

    @cxdi55 @skytv @SkyHelpTeam I have this same problem. Thankfully, Hyperoptic installed in my postcode and have been using them for for free (first 12months contract deal) and will start paying for it when the Sky contract terminates. Cant wait to send that final call/email to tell them to **** off forever

  • jeanniejuno
    Jeannie 🇬🇧💚🩶💜🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@jeanniejuno) reported

    @SkyHelpTeam Tried all that - no responses!! Why do we pay so much money a month for such a shoddy service!!!

  • SoifulAlam
    Soiful Alam (@SoifulAlam) reported

    @SkyHelpTeam your mobile service is down. i have missed many calls from the nurse about my mum thanks a lot

  • RustyRover852
    RustyRover852 (@RustyRover852) reported

    @cxdi55 @skytv @SkyHelpTeam Call them and ask " If I cancel my contract with you, how much time must pass before you consider me a new customer for re-joining?".

  • edujones14
    Ed Jones (@edujones14) reported

    @cxdi55 @skytv @SkyHelpTeam I’m on a deal with sky. £43.50 monthly list price £30.50 after discount, 12 months left on contract. The emailed me to say it was going up to £33.50 so raised a complaint. They’ve adjusted me to £22.00

  • OlorundareOluw9
    Lico Rewis (@OlorundareOluw9) reported

    @BarcaUniversal @SkySports He didn't say this ****.

  • ricksaints76
    Rick (@ricksaints76) reported

    @cxdi55 @skytv @SkyHelpTeam It’s the same with all the companies Don’t give a **** about loyal customers Tell them to stick it and watch them tell you they can reduce it for you