Sky

Sky Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

The latest reports from users having issues in Chertsey come from postal codes KT16.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 05/14/2025 07:20

May 14: Problems at Sky

Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. TV (13%)

    TV (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: Cobham, London, Ealing, Hounslow, Wembley, Slough, Hayes, Ascot, Aldershot, Epsom, Bracknell, Southall, Woking, Northolt and Chertsey.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomCobham Internet
United KingdomLondon Wi-fi
United KingdomEaling Internet
United KingdomHounslow Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • streekyBBBgetem Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • robin1302 Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • chelseachris Chelsea Chris (@chelseachris) reported from Bracknell, England

    @SkySportsWSL @SkySports Who would watch this ****, it's on live and free on BBC.

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • 1980smya mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • Charlottekevan Charlotte Kevan (@Charlottekevan) reported from Farnborough, England

    @SkyHelpTeam We’ve just spent 20mins on hold to sky tech team and apparently there is still a technical issue in my area ( Gu14) . 3Weeks on

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • tobygilles 🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

  • WendySimmonds69 Wendy Simmonds (@WendySimmonds69) reported from Kingston upon Thames, England

    @SkyHelpTeam And this is the case even if I'm an existing customer (14 years)???

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • Sammie3982 Sammie (@Sammie3982) reported from London, England

    @SkyUK your service is crap! All I wanna do is put my programme on and sleep! But I can’t! The sky box’s have no signal! My iPad and phone have no internet!! How hard can it be?? 😔

  • PeteTheRef 🇺🇦 Pete Paterson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🇪🇺#RejoinEU (@PeteTheRef) reported from Ealing, England

    .@SkySports, what's the problem with having a cricket handle. Potts should be on 3 wickets for close to 15 runs from 24 overs. It's a 'tour de force'.

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • JonathanSALytle Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • annielara97 Annie Goldman (@annielara97) reported from Bracknell, England

    @SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks

  • LynnRr71 Lynn rr71 (@LynnRr71) reported from London, England

    @SkyHelpTeam any idea how I originate a complaint against sky mobile?

  • originalKL Kaustubh (call me KL) - he/him (@originalKL) reported from London, England

    Pathetic customer support and help from @SkyUK broadband - activated almost a week ago and still struggling to get internet connection - everytime the customer support just reads out a same generic script involving turning the router on and off - unbelievable

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • DionDonley Dion (@DionDonley) reported

    @SkyHelpTeam the Internet in my area has been down all morning, I phoned but you've denied it is down despite multiple people in the area confirming.

  • steviereilly Ste (@steviereilly) reported

    @SkyHelpTeam So how you going to fix your broken box then I'm at work weekdays . My my fault your equipment is dodgy and you don't work hours to suit people

  • steviereilly Ste (@steviereilly) reported

    @SkyHelpTeam Right okay well as most Im at work all weekdays . So how are you going to sort my problem with your equipment

  • itsmiick Michael Wilson (@itsmiick) reported

    Hi @SkyHelpTeam I ordered a phone last week, should of been next day delivery,I got a time slot from DPD for delivery and it never got delivered,there was an investigation into where it had gone, they eventually found it and it still hasn’t arrived! Was told I’d have it in 2 days

  • igiekakurniawan ARSENAL 0 UCL (@igiekakurniawan) reported

    @DillyLegs @AbsoluteChelsea @SkySports yeah I made this embarrassing username to tell all arsenal fans that arsenal is only a small team in london who are poor in europe. Agree+

  • ToyntonStephen Stephen Toynton (@ToyntonStephen) reported

    @SkyHelpTeam hi ad skip isn't working on my sky stream pick! When I watch a program on 4 on demand it will not let fast forward the ads . When I try it just doesn't let me and goes back to where I pressed FF . I pay for the FF monthly service. Only had it a week can you help?

  • leopardman365 leopardman (@leopardman365) reported

    @SkyHelpTeam every time it begins to rain my broadband loses connection and after a few minutes I can reconnect. Help please

  • steviereilly Ste (@steviereilly) reported

    @SkyHelpTeam how do you have the cheek to charge for a engineer to fix your own equipment as we only rent them of you

  • GoldenGoonerlg V8 Gooner (@GoldenGoonerlg) reported

    @itskepaszn @AbsoluteChelsea @SkySports Clear as in F Useless man, maybe he will come good, but other then his Great Goals against Celtic what has he done? As Klopp said in "2020" Martinelli is a Talent of the century" even u can see his Genius, u can't admit thou cause of who u support

  • DrLisaJ Dr Lisa Fitzpatrick (@DrLisaJ) reported

    @SkyHelpTeam unreliable broadband service, yet you have the barefaced cheek to increase your prices. Unacceptable service.