Sky Outage Report in Chertsey, Surrey, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Chertsey, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (46%)
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TV (31%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Chertsey, Surrey, England
The most recent Sky outage reports came from the following cities: London, Camberley, Bracknell, Brentford, Slough, Hounslow, Isleworth, Kingston upon Thames, Southall, Wembley, West Drayton, Twickenham, Northolt, Maidenhead and Egham.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Chertsey, England
Latest outage, problems and issue reports in Chertsey and nearby locations:
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
.@SkyUK why would you not let folks stream HD on SkyGo Extra even though we pay extra for HD.. The stream is already there when viewing it on @NOWTVSport just fix it already 🤬😡 #skygo #SkyUK
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam A large number of customers in the SE23 area are having significant issues with broadband (as demonstrated by the comments on our forum)- of the one who managed to actually speak to someone they were told an open reach engineer come out to check the local box 1/2
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sophie b
(@phiebramley) reported
from
London, England
@SkyHelpTeam hi my broadband has been awful all day! I’ve done the usual steps turning off and in again, unplugging wires and plugging back in, i use a micro filter, I’ve tried changing the wireless channel, I tried doing your diagnostic tests but that’s down, and your website
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Paul Woodford
(@PaulWoodford75) reported
from
Winkfield, England
Wow the customer service recieved today from @SkyUK has to up there as the worst I’ve ever received 😡😡
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #Debate2020 #sky #Clown
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KAZI OMAR | TC
(@itsOfficialTC) reported
from
Kingston upon Thames, England
@SkyHelpTeam Honestly, NO. That is not the quickest way to deal with Sky Apps because it did not give me any results. Sky is purposefully not streaming HD through SkyGo. And before you comment about my internet speed, I guarantee it is 10x faster than what Sky Broadband does. Fix it!
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Sam Beaumont Gibbons
(@SamGibbons89) reported
from
West Molesey, England
Rob Watton speaks so much crap... time for @SkySports to get rid of him and bring in some fresh #skysportsnews @jollygibbo
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Kiran 😍👨🏻🍳
(@___Kiran) reported
from
Hounslow, England
Thanks to @tescomobile for giving me 8GB free data as a goodwill gesture with my contract upgrade 👌🏽🙏🏽 Don’t know how many hours it will last until #skyuk fix the internet at home 🏠 #LoyalCustomer
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G
(@dr_g124) reported
from
Hillingdon, England
@SkyUK hey sky, if I pay £900 a year for my Sky subscription and I want an additional box for multi room. Why are you not willing to wave the £50 fee? I thought I’m your favourite customer? If I leave, I bet it would have been worth giving for free then? #DebateTuesday
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Heather Cartwright
(@Hetty_1) reported
from
Hillingdon, England
@skytv @SkyUK I just spent 20 minutes on hold to speak with a customer service advisor only to be cut off. Could you please advise how best to contact you please?
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam but then didn’t. It comes back it disappears. The call centre is saying everyone must call in but can’t get through. Clearly a wider issue although your online checks that we have to do say not. Can you investigate please?
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steve
(@stevemfc2) reported
from
West Molesey, England
@davikeishgmail1 @SkySports You stupid prick
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Billy Murphy
(@ffc2004) reported
from
Osterley, England
@SkyHelpTeam Due a call back today RE an ongoing issue with my home move (which is tomorrow) but had nothing yet and cannot get through to anyone to discuss, can you please help
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Mandy Andrews
(@mandy_andrews3) reported
from
Hounslow, England
@SkyHelpTeam how do we report a phone line issue. The contact us button on the my sky app says don’t contact us???
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Kate
(@kliddelll) reported
from
Datchet, England
@SkyHelpTeam skygo on my laptop won’t open keeps giving me the black screen. I’ve uninstalled and reinstalled it. It was working fine a couple of hours ago... confined to room as shielding and now very bored! Please help #skygo #skytv #boredinthehouse
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
@Falconfoxfire @SkyUK @SkyHelpTeam Thanks for the number Paul will give it a go tomorrow. These guys are awful
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Paul
(@Pauljar58453395) reported
from
Hounslow, England
£14.95 per game. That’s just criminal. We should (none of us will) all cancel our membership for a month to make a stand. 😡🤬 #btsport #skysports #premierleague
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Sugan D Palanee
(@SuganPalanee) reported
from
Kingston upon Thames, England
@SkyHelpTeam - one and half hours waiting for help and still going.
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steve
(@stevemfc2) reported
from
West Molesey, England
@MarkPhoenix19 @SkySports The tournament is good ! It’s bad because ...?
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Ryan Mortimer
(@jedredshed) reported
from
Richmond, England
What a frustrating service @SkyUK After several calls for my TV / Internet not working, all that they can offer is an engineering visit on the 3rd Nov, this was first reported a week ago. Been told as I’m not in contract they suggest I look elsewhere for another service provider
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Clare
(@staffscat) reported
@SkyHelpTeam Yes - I’ve been testing since last night but it’s not been the same since we were made aware of the local issue.
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Owen Gibbs
(@Garbotron) reported
@SkySports Horrible.
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Scott Robinson
(@ScottRo89319521) reported
@SkyHelpTeam You’re just trying to be funny now.. you can’t seriously mean that. I doubt that’s corporate policy, but then the way @SkyUK treat customers, maybe it is!
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Danny
(@HazukiSensei) reported
from
Manchester, England
Is there a cartoon network package for @SkyUK? Like... just cartoon network?
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Adam 💙💛
(@adam2986) reported
@SkySports A freeze frame is never going to paint a whole picture. He wanted it more against a **** statuesque defender. Move on
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nigel moss
(@13mossy) reported
Does anyone get broadband and tv from BT @bt_uk If so a. What is their product like b. What is their customer service like. I am totally dissatisfied with @SkyHelpTeam and their efforts to upgrade my broadband. I also have a Sky Q upgrade booked.
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Esteban
(@Mr_Moon_Pig) reported
@SpergenFlergen @Rich_golffit @SkySports .... and my point is that’s still reliant on human interpretation! Therefore why even bother slowing the game down at all unless the original decision is 100% clear as day wrong. I’m seeing too many “an argument could be made his leg has caught his leg” moments, taking an age
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Nednraquel Rodgers
(@NednraquelR) reported
@SkyHelpTeam I need it, so I can start using my old personal phone as my work phone (on a different network) please? We also have 2 other phones that I’m looking to sell on, which would need them unlocking. Is that a PUK or a PAC? Thanks
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Richard Oliver
(@rioliver) reported
@SkyHelpTeam 45 min queue to get through. The chatbot couldn’t help. Points me to speak to a forum to speak to other customers to resolve my issue. You guys sold me the solution I need your help to fix
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Levi Jordan
(@Levi_0809) reported
@AdzField @SkySports And still you have people in the comments claiming VAR isn't the problem... You could get the technology and refereeing into it's most perfect state possible, and its sheer presence would still ruin every moment. I don't know why people refuse to realise that.