Sky

Sky Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 01/10/2026 16:55

January 10: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Camberley, Slough, Hounslow, Dorking, Hampton, Brentford, Epsom, Uxbridge, Guildford, Farnborough, Leatherhead, Kingston upon Thames, Bracknell and Hayes.

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City Problem Type Report Time
United KingdomLondon TV
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon TV
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • phiebramley sophie b (@phiebramley) reported from London, England

    @StewartTaylor92 @SkyHelpTeam My down load speed is at 0

  • lastminutepete Peter McLoughlin (@lastminutepete) reported from Hillingdon, England

    Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken

  • AbulKalamUK Abul Kalam (@AbulKalamUK) reported from London, England

    @SkySportsPL @SkySports Never a pen.

  • adrian_vickery Adrian Vickery (@adrian_vickery) reported from Epsom and Ewell District, England

    @SkySports Another example of why VAR doesn't help the game. It's no penalty. Free kick at best. The coming together happens outside the box, Jamie & Freddie made it perfectly clear. Refereering isn't easy but there needs to be more common sense.

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • DasMulk Sam McMulkin (@DasMulk) reported from Spelthorne District, England

    What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia

  • BongersJohan johan.bongers@gmail.com (@BongersJohan) reported from Epsom and Ewell District, England

    @SkyUK I have followed every instruction to get Discovery+ and get to a screen that tells you to enter a number into your smart device but neither the discovery+ nor the Sky app gives me anywhere to enter this number. Please help

  • alyn1957 Alyn Burke (@alyn1957) reported from Hounslow, England

    @SkyHelpTeam my internet connection doesn't work, this is the 6th time this month. I can't get through to a human what can I do to sort it out?.

  • harryfangfoss Harry Allen (@harryfangfoss) reported from Richmond, England

    @OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.

  • muttleyman Mike (@muttleyman) reported from Hounslow, England

    @SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam really getting fed up with your crappy internet. Signal strength excellent download speed poor all other devices disconnected from the internet but can’t watch a film I bought from you on the sky store via my @NOWTV box. Gonna have to change broadband providers

  • Balmerrrrr Liam Balmer (@Balmerrrrr) reported from Spelthorne District, England

    @SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply

  • SimonPrindy Simon (@SimonPrindy) reported from Richmond, England

    @SkyUK please don’t send me offers for LFCTV as I am mor likely to cancel my subscription instead of taking up this offer!

  • DakThunder Dak Thunder (@DakThunder) reported from Richmond, England

    @SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.

  • VickiyDennis Vicki Dennis (@VickiyDennis) reported from Bracknell, England

    @SkyUK My mum has been on hold to sky for 2.5 hours. Your online help is useless. Please help us urgently. Thank you 🙏

  • CamberleyDan Dan Adams (@CamberleyDan) reported from Camberley, England

    Hmmmm.... so @SkyUK can answer their upgrade line in 1 min 24 seconds yet their technical support line is currently 21 minutes 🧐🧐

  • phiebramley sophie b (@phiebramley) reported from London, England

    @SkyHelpTeam need help with the download speed of my internet

  • CraigHaward Craig Haward (@CraigHaward) reported from Burnham, England

    Your coverage has been awful today @SkySports #TOTMCI We don't need a close-up of every player after a replay - you keep missing parts of the play. Just show the football!!

  • Ruislipbee Russell Turner (@Ruislipbee) reported from Hillingdon, England

    @ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !

  • gaishey Gaishey (@gaishey) reported from London, England

    I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • superleeds646g1 James🏆premier (@superleeds646g1) reported

    @SkySports Oh **** off I could understand if that was the only time players came together. Look at every corner or a wall at a free kick

  • NBA_GH Nana Boa-Appiah (@NBA_GH) reported

    @SkySports This sounds so stupid.

  • Carolin46233773 Caroline Ellison (@Carolin46233773) reported

    @SkyHelpTeam All I need is someone to help me connect my printer via wifi. I believe something needs changing in my hub's settings but I can't access that without a username and password.

  • AidanK05 Aidan (@AidanK05) reported

    @SkyHelpTeam Thank you. Will have a look. We have 2 remotes - 1 from our main box and one from mini box. The main box one doesn’t work and have changed batteries so restarted sky box. Still nothing and now can’t get it out of standby. To try, I bought the other remote down but no response.

  • fcampbell20 fiona campbell (@fcampbell20) reported

    @SkyHelpTeam how long is call wait time tonight, been on hold for an hour, 3rd time this week having been promised broadband would be fixed. Alas still not working!!

  • luke98leader Luke Leader (@luke98leader) reported

    @SkySports never put us on sky again please

  • GaryDeanLee Gary Lee (@GaryDeanLee) reported

    @SkySports Just cancel the whole ****** thing then. If you score a goal you have to walk back the halfway line like a ****** Tesco queue

  • BoonhamMark Mark Boonham (@BoonhamMark) reported

    @IshaqShafiq7 @duncandbbarlfc @SkySports Jones has been injured all season i imagine we would be clear at the top if that bad man had been fit

  • DavidWright329 xx ViDGE XX (@DavidWright329) reported

    @SkySports Just **** right off, if they care that much why is it still going!!!!!

  • RichieSandys Richie Sandys (@RichieSandys) reported

    @SkySports Stop the league and cancel all tax payments from all the players... win win surely !! But ****, its the Premier League that’s keeping your chins up !!