Sky

Sky Outage Report in Chertsey, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Chertsey, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Chertsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Chertsey, Surrey, England 01/11/2026 10:45

January 11: Problems at Sky

Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (2%)

    Phone (2%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Chertsey, Surrey, England

The most recent Sky outage reports came from the following cities: London, Camberley, Slough, Hounslow, Dorking, Hampton, Brentford, Epsom, Uxbridge, Guildford, Farnborough, Leatherhead, Kingston upon Thames, Bracknell and Hayes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Total Blackout
United KingdomLondon Wi-fi
United KingdomLondon TV
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Chertsey, England

Latest outage, problems and issue reports in Chertsey and nearby locations:

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • RogerBearpark Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • loveitcountry2 Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • sadiqnorat Sadiq Norat (@sadiqnorat) reported from Camberley, England

    What a summer of cricket... will not know what to do with myself... time to call SKy and cancel that subscription and get a life ! #cricketworldcup #Ashes #WorldCup2019 @bagshotcc @BagshotCCBanter #SkySports #summerofsport #allstars

  • JoshBett1 Josh Bett (@JoshBett1) reported from Richmond, England

    I said size might be an issue for them this season! #HaDayuuummm @BristolFlyers even I am grown up enough to say I get it wrong ‘sometimes’ 😂🏀 @SkySports someone get this on the highlights over cricket 🦗 please! #BritishBasketball

  • bluemoonstar 🗺Nick (@bluemoonstar) reported from Hillingdon, England

    @SkyHelpTeam The issue isnt getting it installed, the issue is still getting it fixed! I've been paying for a service for the last 6 weeks yet havent had SKY since 10 August!

  • blueskies_me ❤Natalia❤🐶🐾 (@blueskies_me) reported from Farnborough, England

    @pabb85 @SkyHelpTeam @OpenreachHelp I left sky this year after being a customer for 10 years. Real slow and expensive

  • markblunden MarkBlunden (@markblunden) reported from Maidenhead, England

    @SkyUK as a Sky VIP. Try to buy a movie Sky Store #fail. Call centre say as VIP we’ll put you straight through!! now on hold...at 17mins ironically the marketing starts re movies I can buy! At 19 mins “buy broadband” 22 mins still no answer, 35 min a fix. Doesn’t feel very VIP!!

  • Miaopow T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • alanmehdizadeh Alan Mehdizadeh (@alanmehdizadeh) reported from Southall, England

    Excellent work from @SkyUK Rang to cancel last month, they persuade me to do a home move (with promise of a new box) We move, technician gives me an almost decade old box with no WiFi built in. Ring to cancel again, promise a Sky Q box. No one completes the order, or rings me.✅

  • StuLaws_ Stu (@StuLaws_) reported from Hillingdon, England

    @SkyHelpTeam hello, I’ve had the same issue now for 7 months with Sky Q. The minis upstairs hardly work, despite a booster being fitted and the main box connected via Ethernet. The internet is worse than what I had 10 years ago. Guys on the phones seem to care, technicians don’t.

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • KamalSingh_28 Kamal Singh ツ (@KamalSingh_28) reported from Kingston upon Thames, England

    @SkyHelpTeam WORST company I have ever signed upto in my life. Made a bad decision to leave @virginmedia and it's time sky own up they messed up and dodge all of my calls and complaints and when asked for a final letter so I can complain to @Ofcom they refuse too.

  • ska_qpr Cal 🇬🇧 🦁🏁 (@ska_qpr) reported from Taplow, England

    .@virginmedia £75 a month and you can't provide any Internet, phone line nor television. Nearly 12 hours and counting.... Never had this problem with @SkyUK

  • DepravedAcid Depraved Acid (@DepravedAcid) reported from Hounslow, England

    @SkyUK I have just terminated our Sky tv contract after approx 28 years because of technical issues with Sky Q and SkyGo apps and the failure of your support team to resolve the issues and because you’ve been overcharging is for 2 years.#skytv #noloyalty

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • Sheree_Kirby Sheree (@Sheree_Kirby) reported from London, England

    @SkyHelpTeam I'm really not happy with the customer service I've been receiving. I have downsized my package no longer having multi-room Sky Q and was told I would be sent packaging to return that box. It has never been sent to me and this morning I receive this text (1/2)

  • amalsasikumar amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • NickSmedley48 Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • EveCheng5 Eve Cheng (@EveCheng5) reported

    @SkyHelpTeam hi, are there problems with broadband in the TW7 region?

  • StuartNaylor7 Stuart Naylor (@StuartNaylor7) reported

    @SkyHelpTeam No internet connection BH8, any issues?

  • ClarkyDrums The Great Cornholio. (@ClarkyDrums) reported

    @RickyHarries @SkyUK Take your time because he was rude.

  • Gareth__Taylor (Geng) (@Gareth__Taylor) reported

    @SkyHelpTeam hi guys, can’t get internet in SA13 area. Any problems reported?

  • lukerobins Luke Robins (@lukerobins) reported

    @SkyHelpTeam Can you guys help me out, my broadband has been down all day, unable to access the internet. All 3 green lights on the router though! I’m in the NP19 area. Thanks

  • emmawillmer Emma Willmer 💙 (@emmawillmer) reported

    @AtriarcGroup @SkyHelpTeam I'm near Bridgend, mine’s been down about an hour now, mysky app says its all working - it's not 🙄

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam whats going on my sky is saying no network connection WHY??? SE15 AREA

  • isplumm Mark Plummer (@isplumm) reported

    @sturge198 @SkyHelpTeam seem to be having issues this afternoon ....

  • BigSammyJ Beats by Sam J (@BigSammyJ) reported

    @LeeTren @SkyHelpTeam Looks like they're finally starting to acknowledge an outage, rather than a load of people all suddenly having the same individual issue all at once.

  • pompeychris96 Chris Lacey (@pompeychris96) reported

    @SkyHelpTeam @Ambz1810 Your not taking calls at the moment so its pointless really. Yeah mines been going up and down again all day.