Sky Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Sky
Sky is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Southall, Chertsey, Hounslow, Greenford, Harrow, Crowthorne, Maidenhead, Woking, Wembley, Brentford, Slough, Ealing, Ascot and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Wi-fi | |
| London |
Internet | |
| London |
TV | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Russell Turner
(@Ruislipbee) reported
from
Hillingdon, England
@ThorneintheSide @SkySports What annoys me about the whole saga is the media are telling people how they think they should behave and think. This is a free country and people should be able to express their support or not in what way they see fit !
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Baisden 📸🎥
(@Stefan_baisden) reported
from
Southall, England
@jacktomomax @SkySports Whats your problem.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam No Christmas Eve #StarWars as broadband not working; thanks @SkyHelpTeam
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Sam McMulkin
(@DasMulk) reported
from
Spelthorne District, England
What's with all the breakup on @SkySports box office. Don't charge £26 if you can't provide a HD service @virginmedia
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Kelly Clements
(@ClementsKelly82) reported
from
Camberley, England
@SkyUK pls can I get some advice? Looking to leave another network & swap to you as tv / internet customer. Should I cancel existing contract 1st and then order phone with you?
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Nick Watts
(@NickW2108) reported
from
West Molesey, England
@SkyHelpTeam having broadband issues and the link to test on your website appears to be broken. Help please!
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Mike
(@muttleyman) reported
from
Hounslow, England
@SkyUK As an existing customer l won't recommend sky, as trying to contact sky is almost impossible.
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam So you don’t live up to your name @SkyHelpTeam! There is nothing you can do? Offer an engineer an hour of overtime? This problem doesn’t seem insurmountable!!!!!!
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Andy Webb - Mclaren 👍🧡🏁
(@AndyWebbDJ) reported
from
Burnham, England
Dear @SkySports #SkySportsDarts Can you SACK the sound mixers on this channel please... it’s just awful 😞 #WorldDartsChampionship
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Harry Allen
(@harryfangfoss) reported
from
Richmond, England
@OpenreachHelp 24 hours have now passed and nobody from @SkyHelpTeam or @OpenreachHelp have given me any explanation or update as to why I still have no fibre broadband after our “installation” yesterday. Not to mention the material damage done to my property yesterday.
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Gaishey
(@gaishey) reported
from
London, England
I believe the ball went out however #var and #PremierLeague are now frantically sorting it so this never happens to Man Utd themselves in a game, and not surprisingly @SkySports haven’t done a Hawkeye type angle and only show the behind goal views which only prove so much
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Peter McLoughlin
(@lastminutepete) reported
from
Hillingdon, England
Dear @NOWTVSport just been on the phone to a mate who’s got @SkySports Man U scored the winner at least 2 mins earlier on his telly than they did on mine. I respectfully suggest therefore that you change the name of your service to ‘THEN TV’, as ‘HISTORY CHANNEL’ is already taken
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Liam Balmer
(@Balmerrrrr) reported
from
Spelthorne District, England
@SkyHelpTeam Can I actually have a contact number to actually speak to someone? This is a joke, pay for a service and don’t receive it. You’ll be quick enough to charge if I cancelled but you don’t turn up and I get a poor reply
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COLFESeconomics
(@COLFESeconomics) reported
from
London, England
@SkyHelpTeam Why direct me to article about compensation for total loss of service when I’ve said many times it’s an intermittent problem? I need to be able to rely on broadband which I currently can’t.
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Roy Beckerson
(@roypsb) reported
from
Bagshot, England
Darren Bent on SkySports last night bigging up the Utd v City semi-final after the crap they served up the other week and writing off Brentford with barely a shrug. His other contributions were dull as ditchwater. Makes you wonder why he was selected as a studio guest.
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Dak Thunder
(@DakThunder) reported
from
Richmond, England
@SkyUK please tell me why @BTGroup needs to be contacted when trying to change my cancellation? Angela at support said there was a 'point of no return.' Please direct me towards this policy. I did not auth the sharing of info bw the 2 companies. Thx.
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Abul Kalam
(@AbulKalamUK) reported
from
London, England
@SkySportsPL @SkySports Never a pen.
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Th3 Firestarter
(@Th3_Firestarter) reported
from
Farnborough, England
@charlotte21anne @SkyHelpTeam Yep I’m having problems too, glad I’m not the only one. 3 green lights on my router but no bloody internet connection 😡
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Gerard ward
(@gerarddward) reported
from
Addlestone, England
@SkyHelpTeam It has been down for a few hours in Surrey. Router shows everything is OK but it is not working.... is it still down for most people?
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Sudhir Kapoor
(@sudhirkapoor82) reported
from
London, England
@SkyHelpTeam What’s the latest? Mines still not working
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Karin Farrington
(@karinf1) reported
@SkyHelpTeam Think by midnight tonight I have just had a call from engineer said he has had contact from BT apparently going to come to me I just didn’t want to be left without service. I’ll message back if still need help if BT don’t come
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Steven Willox
(@steven_willox) reported
That Dermot Gallagher on @SkySports is an absolute jobsworth! I’ve literally NEVER seen him go against a refereeing decision that was made over the previous weekend. The mono-toned **** doesn’t even have the ***** or charisma to come out and disagree with anyone. JOBSWORTH!
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Alf
(@Alf_am_) reported
@FabrizioRomano Fab, you should talk about how TERRIBLY AWFUL Premier League refereeing is and the bias against certain teams💔 You have the influence… #PGMOL #SkySports
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Camilla Sally Louise Latham
(@CamillaLatham30) reported
@SkyHelpTeam just had a scammer call me saying problems with the internet?
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David
(@Walkerrthisway) reported
@SkyHelpTeam I’ve got an engineer visit booked but it isn’t for another week and the broadband is horrendous. I can’t even watch the TV because it constantly cuts out. I’ve had nothing but problems with the Sky Glass TV since I got it.
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Michelle Boudin
(@MichelleBoudin_) reported
Why do apps constantly shut down on Sky Q .. for the price we all pay they should work!!! Same 💩 different day @SkyHelpTeam @SkyUK
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Jaydee🕊
(@jaydeekelly) reported
So apparently @SkyHelpTeam I’m no longer paying what was agreed in my 18 month contract even tho I was reassured by YOUR TEAM that prices wouldn’t go up til after this ends and now it’s going from £23 p/m to £27/28. This how you treat all your loyal customers of nearly 6 years?🙃
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Katherine Hardy🌹
(@kardyology) reported
@SkyHelpTeam Well, it's not the offer you sold me 2 months ago. your service is ok. I wouldn't say market leading. especially when you trick people like this.
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patrick overend
(@tazmaniow) reported
@SkyHelpTeam just wondering when your engineers are going to fix the transmitter for mobile phone signal in Bangor North Wales as not only affecting sky mobile but o2 aswell, no doubt we won't get any compensation and be charged extra, been out 6 hours now 🤬🤬🤬🤬🤬🤬
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David
(@Walkerrthisway) reported
@SkyHelpTeam Why is it that the broadband is so poor without this though? It seems a little unfair, especially given the price rises and the fact that I pay for various different TV subscriptions. I removed the boost to keep costs down but it now renders everything completely useless.