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Sky

Sky Outage Report in Egham, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Sky

Sky is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Egham, England

The most recent Sky outage reports came from the following cities: Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Harrow, Woking, Southall, Slough, Wembley, Northolt, West Drayton, Twickenham, Yateley, and Uxbridge.

CityProblem TypeReport Time
Brentford Internet 3 hours ago
Bracknell TV 18 hours ago
Hounslow TV 21 hours ago
Hounslow Internet 2 days ago
Hayes TV 2 days ago
Hounslow Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • daisymcandrew
    Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • amalsasikumar
    amal sasikumar (@amalsasikumar) reported from Kingston upon Thames, England

    Which Broadband is better @virginmedia or @SkySports or any other mine is very slow and expensive

  • gareth78t
    Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • NickSmedley48
    Nick (@NickSmedley48) reported from Bagshot, England

    @SkySportsPL @SkySports VAR is shit, its ruining football in my opinion, goal line technology is good leave the rest to the ref

  • Manners69
    Mani Gill (@Manners69) reported from Datchet, England

    Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!

  • PropPersonnel
    Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • gww1996
    George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • bobturpie
    Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • lorrainemking
    Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • nlpedwards
    Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @pottermoss @SkyHelpTeam Snap! Worst network connection ever! My phone constantly buffers and no one in the house has decent WiFi connection! Not fit for purpose!

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • Pauljar58453395
    Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • RogerBearpark
    Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • Miaopow
    T (@Miaopow) reported from Richmond, England

    Don’t go for Sky broadband as it’s so slowwwwwwww @SkyHelpTeam I’m only getting shit speed.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • loveitcountry2
    Lena (@loveitcountry2) reported from Hounslow, England

    @SkyHelpTeam @deanljbirch But we shouldn’t have to keep repeatedly check our connections when it’s clearly a sky fault! It’s bloody frustrating having to repeatedly put up with this crap! Why are we paying sky all this money when your internet service isn’t fit for purpose!!! 🙄😡

  • Browniethered
    Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Morning broadband is down in Chiswick London W4. Gone on local forum I’m not the only one having problems in area.

  • VixSeaman
    Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • FalkirkMel
    Mel 🧙‍♀️🚺🏁🟥 (@FalkirkMel) reported

    @DozyTheHooseElf @SkyHelpTeam We're in Polmont & ours is out too so I assume it is an area outage

  • nicolecullen___
    Nicole Cullen (@nicolecullen___) reported

    @SkyHelpTeam I am currently awaiting a response for an investigation in regards to a misinformed price for my sky contract. It has been 8 days & no contact. I have chased and nothing. Please help!

  • BL3DS7
    Bleds7 (@BL3DS7) reported

    They really need to give ucl coverage back to skysports or itv. bt sport has the worst commentators 🙄🙄🙄

  • RushtonJack
    Rushton. (@RushtonJack) reported

    @SkyHelpTeam I’ve had quite a few problems with my service over the last few months and now I’m getting a problem with my mini Q box, I’ve tried to ring but it keeps going off and not letting me get past the first bit, can you help me please?

  • cr8856
    CR8856 (@cr8856) reported

    @SkyHelpTeam @ReeceCawley5 Yes but we need the internet to work to get access to the help section. It's an absolute joke

  • Casey97_
    Casey🇧🇷6 (@Casey97_) reported

    @AliCFC29 @manny2808 @SkySports It's happening again and again. The club's need to acknowledge the problem and when they don't, they need to face punishment. It's not one player or one club.

  • Chris1014Lee
    Chris Lee (@Chris1014Lee) reported

    @boxingP4Pnews @SkySports Nobody gives a **** what John Fury thinks. He's not involved in anything to do with the fight. He'd be better off keeping his mouth shut.

  • Naby_Lass
    Caro Rosso (@Naby_Lass) reported

    @SkyHelpTeam Yep. Then I called your guys and he said it was a BT problem if it was just channel 414/BT sports 2. Called BT my a/c is fine and they did some checks and it’s definitely a SKY/satellite problem. What now? I’ve missed an entire half of the game!

  • mancitystu
    Stu (@mancitystu) reported

    @SkyHelpTeam No!! As stated in the previous tweet, I have spoken to them numerous times to be told that there isn’t an issue. I can assure you that there is!! Your team even told me to spend my own money on a product that should have come with the router?! Even @virginmedia weren’t this bad!!

  • noredCSFC
    I canny handle this no more (@noredCSFC) reported

    @lewgrainger @SkySports Cause women can't do **** all without some ******** saying dumb ****