Sky

Sky Outage Report in Egham, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Egham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Egham, Surrey, England 11/20/2025 21:45

November 20: Problems at Sky

Sky is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Egham, Surrey, England

The most recent Sky outage reports came from the following cities: London, Brentford, Hounslow, Southall, Uxbridge, Wembley, Bracknell, Richmond, Addlestone, Crowthorne, Maidenhead, Greenford, Harrow, Byfleet and Northolt.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Phone
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon Internet
United KingdomLondon Wi-fi
United KingdomLondon TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • gareth78t Gareth Thompson (@gareth78t) reported from Hillingdon, England

    @NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.

  • lorrainemking Lorraine King (@lorrainemking) reported from Brentford, England

    @NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys

  • illustrastion_d Denise (@illustrastion_d) reported from Sandhurst, England

    @SkyUK your customer service is shit

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Hounslow, England

    @SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!

  • Manners69 Mani Gill (@Manners69) reported from Datchet, England

    Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail

  • marvelreid83 Darren Reid (@marvelreid83) reported from London, England

    Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄

  • PropPersonnel Anthony Hesse (@PropPersonnel) reported from Egham, England

    @westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.

  • Browniethered Paul Brown (@Browniethered) reported from Hounslow, England

    @SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!

  • Pauljar58453395 Paul (@Pauljar58453395) reported from Hounslow, England

    VAR is a shambles. Football needs to look at other sports for help. This is ruining the game we love. #notovar #WATCHE #SkySports

  • RogerBearpark Roger Bearpark (@RogerBearpark) reported from Hillingdon, England

    @SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.

  • Rex_Comms Terri (@Rex_Comms) reported from London, England

    @SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!

  • bobturpie Robert Turpie (@bobturpie) reported from Camberley, England

    @SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.

  • ChavdogEvans Daniel Evans (@ChavdogEvans) reported from Sandhurst, England

    @SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now

  • nlpedwards Neil Edwards CQ (@nlpedwards) reported from Richmond, England

    @virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.

  • gww1996 George⚽️ (@gww1996) reported from Hounslow, England

    @SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it

  • daisymcandrew Daisy McAndrew (@daisymcandrew) reported from Brentford, England

    @Fraggle_D6 @afneil @SkyUK @BTCare Make sure you log a formal complaint and get compensation for every day of no service. Good luck!

  • VixSeaman Victoria Seaman (@VixSeaman) reported from Richmond, England

    @SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.

  • cliffscab Cliff Mahoney (@cliffscab) reported from Hillingdon, England

    @SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • J_Hughes712 Justine Hughes (@J_Hughes712) reported

    @SkyUK So pay more to watch a service that has lost lots of content and doesn't provide value for money anymore? Great.

  • MarklewA Alex (@MarklewA) reported

    So #SkyGlass sounds like a great idea but unfortunately my @SkyHelpTeam broadband is so poor that relying solely on streaming would be a recipe for disaster.

  • SkoobyDu SkoobyDu (@SkoobyDu) reported

    @SkyUK Why not just update the Sky Q boxes to bring in the service over the internet; that would help with signal problems in bad weather. I don't need a new TV, I just want my Sky not to blackout during a bit of Rain.

  • Pinkskittles29 Pinkskittles (@Pinkskittles29) reported

    @SkyUK What are you doing for all your engineers who have been the backbone of your company for years? My fiancé has fallen into a deep depression since this was announced and the way it has been handled is god damn joke and you should be ashamed of yourselves.

  • ryanbridgewater Ryan Bridgewater (@ryanbridgewater) reported

    @SkyUK can you explain the stupid reason why sky go cannot be used on another monitor that’s attached to my laptop!?? Just doesn’t make sense to block it! 🤬

  • _paulwoodward Paul Woodward (@_paulwoodward) reported

    @DanHubbard I had a major issue with my @SkyUK broadband, the issue being it’s slow, cuts out and WiFi won’t reach around my small home, when previously BT was fine. 2hrs on the phone they suggested I pay more money to upgrade so they can help or deal with it 😡

  • NBBC1921 North British Bowling Club (@NBBC1921) reported

    @IAmCodeNinja @SkyUK Cast your memory back when you first got sky... I'd bet my right Bollock you were given a deal that current customer would have loved. Don't be a ****.

  • const_require Sean 💙 (@const_require) reported

    @SkyHelpTeam I am not with Sky anymore. I continously had issues with the Broadband when I was, and added £36 to my phone bill trying to resolve them. I have been with @virginmedia for 2 years and alls good.

  • CluanThe The Hound Of Cluan (@CluanThe) reported

    @k_machinegun @andrewwilson9y1 @SkyUK Wrong Sky q systems are owned by SKY, if they break down SKY is required to fix it not the customer, unless the customer breaks it.

  • DBauer191 Olivier Pujol (@DBauer191) reported

    @davey_lad @SkyUK Me. Can't get sky due to trees blocking signal.