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Sky Outage Report in Egham, Surrey, England

Why is my Sky service not working?

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Sky

Sky is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 30% TV (30%)
  • 13% Wi-fi (13%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Egham, England

The most recent Sky outage reports came from the following cities: Hounslow, Hayes, Sunbury-on-Thames, Harrow, Brentford, Woking, Southall, Slough, Wembley, Northolt, West Drayton, Twickenham, Yateley, Uxbridge, and Hampton.

CityProblem TypeReport Time
Hounslow TV 3 hours ago
Hounslow Internet 1 day ago
Hayes TV 1 day ago
Hounslow Internet 2 days ago
Sunbury-on-Thames Internet 2 days ago
Harrow Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • PrettyFeckless1
    FayeB 'Nerd@Heart' (@PrettyFeckless1) reported from Hillingdon, England

    @SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!

  • benninojets
    Benni Robinson (@benninojets) reported from West Molesey, England

    Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool

  • mattstannard
    Matt Stannard (@mattstannard) reported from Hounslow, England

    @SkyUK - woah! I haven't dialled you up for a while but how awful is your automated telephone service - I just want to talk to a #human

  • sjr66qpr
    Robbo (@sjr66qpr) reported from Richmond, England

    @SkyHelpTeam Then you shouldn't offer a service that is second rate

  • roygarr78004403
    roy garrett (@roygarr78004403) reported from Yateley, England

    @SkyUK Hope your internet has improved, the weather sneezes and the box keeps looking for a signal for hours

  • MissusWebb
    Sarah (@MissusWebb) reported from Burnham, England

    @TyCi_46 @SkyHelpTeam @PatrickS2012 That is terrible, I am considering leaving @SkyHelpTeam over this debacle #whereisted #badcustomerservice

  • Ecko1957
    Ecko man (@Ecko1957) reported from Ealing, England

    I'm fed up with stupid pundits saying "he was late" referring to a tackle where 2 players compete for the ball & get there at the same time and one player wins the ball but gets a knock as the contest happens. That's not late. #SkySports

  • waz676
    Wasim Khan (@waz676) reported from Hounslow, England

    @virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    Then I find this pic where they're showing same film all day (happens a lot) & I've told him that's the rubbish service he's been paying high subscription fees for. Shame on you @SkyUK

  • MrsScreech
    Jess (@MrsScreech) reported from Hillingdon, England

    @SkyHelpTeam I have been waiting 2 HOURS on Facebook Messenger and still haven't received any help. Service Centre 46. Not what I call service ! 😡

  • VijayVaswani19
    Vijay Vaswani (@VijayVaswani19) reported from Ealing, England

    My god @SkyUK have awful customer service - even @bt_uk outshone them them today.

  • titanicsno1fan
    Rachel Marshall (@titanicsno1fan) reported from Spelthorne District, England

    @SkyHelpTeam That was me having fun but the actual frustration here is getting rid of him as a customer after so long, it's sky putting on 'new channels' which show repeats or the same programme on more than 1 channel at a time! I'm thrilled he won't be getting ripped off by sky anymore!

  • ligarius
    colin lewis (@ligarius) reported from Richmond, England

    @CliveMitchell54 @SkySports They don’t give an effing toss! So tempted to cancel my subscription. But they know I won’t. Getting closer though. @SkyBetChamp

  • MissWitch2310
    ✨Kira✨ (@MissWitch2310) reported from Slough, England

    @ChewHead47 @_Rahim1200 @JordanLampard98 @SkyUK @sjboutiqueonli1 I’ve had BT for years and no issue 🤣

  • darthscrote
    Scott McNeish (@darthscrote) reported from Slough, England

    @youngy0102 @SkySports Sorry Scotty, Danny Rose clearly playing him onside. They haven’t shown it coz it never happened. 😉

  • Thomasgordon01
    Thomas Gordon (@Thomasgordon01) reported from Camberley, England

    @chapman_87 @SundaySupp @SkySports Difference between hair and beard staggering. Was watching him few weeks back and daughter said “Is he wearing a wig” never occurred to me till then. Now not so sure.

  • VickyChas3
    Victoria Cuthill RN (@VickyChas3) reported from Esher, England

    @virginmedia - over 48 hours now and no broadband or TV. Really unimpressed, mostly because I can only access an automated service for info. How hard is it to provide decent customer service and let me know what is going on - @SkyUK gets back to me before you do!

  • Taimsss
    Taimour (@Taimsss) reported from Southall, England

    Spent 50 mins on the phone to sort out a technical issue. Spoke to three people who couldn't help me and tried to sell me an upgrade! Pathetic service. You guys have lost a loyal customer for over 10 years! @SkyUK

  • BastionDarren
    Dazza (@BastionDarren) reported from Richmond, England

    Hi @SkyUK I maybe looking to join your service when I move apartments next week

  • karunchandhok
    Karun Chandhok (@karunchandhok) reported from Hillingdon, England

    @f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • soozysuze
    SuzanneHarrington (@soozysuze) reported from Brighton and Hove, England

    @SkyHelpTeam no internet/ landline since yesterday morning. 2 calls to Sky: “not us, it’s BT open reach. Nothing we can do”. 3-5 working days wait. It’s a pandemic & I’m WFH. WTF, Sky?

  • ImKarlLucas
    ImKarlLucas (@ImKarlLucas) reported from Manchester, England

    I’m trying to cancel my @SkyUK but they are making it very hard.Ik on such a terrible deal it’s really not worth it anymore so good bye #Sky

  • TellerMarie
    ⭐️Ashby⭐️ (@TellerMarie) reported from Bromley, England

    Waking up on Mondays is always horrible but even worse is when none of the sky boxes appear to be working in the house. I’ve tried switching them all off at the mains, reconnecting each mini box to the Main Q box & still nothing. I’m not in the mood for this @SkyUK @SkyHelpTeam!

  • redams66
    Alridge Prior (@redams66) reported from Liverpool, England

    @VillansArmy @SkySports Can’t put it solely down to villa being class, they where but that Liverpool last night was a far from normal business.

  • teresaluvsshoes
    Teresalovesshoes (@teresaluvsshoes) reported from Broadstairs and St. Peters, England

    @SkyHelpTeam just finishing watching a series on sky go app on tablet and lots of adverts are being shown during episode, never seen this before, very annoying is it new?

  • dalboz177
    Martin Smith (@dalboz177) reported from Rochdale, England

    @SkyHelpTeam can you help me, I have a Sky broadband wifi booster that doesn’t accept the pin on the back on any device... your help page is useless and doesn’t allow me to speak to anyone to sort this problem out...

  • dannypaveley
    Daniel John Paveley (@dannypaveley) reported from Romford, England

    Coor the piss Lamela has boiled is hilarious after all the **** gone against us recently, also my condolences to @SkySports after the heavy defeats to Liverpool and Manchester United yesterday. You will get through this!!

  • RayWaring
    Ray Waring (@RayWaring) reported from Liverpool, England

    @SkyHelpTeam tried to review my TV package however the details listed just aren’t clear. 1) it appears that my HD option has expired 2) no longer offers Sky Signature as a replacement for Box Sets. Whilst we’re all sat at home, the customer journey really shouldn’t be this difficult

  • keariss
    karl eariss (@keariss) reported from Portsmouth, England

    @SkySports In my opinion this is a bad move for United. They definitely should have kept him and played him.

  • Frankie_090
    Ḟ┍𝙖ПĶ𝒾𝙚 ✍️ (@Frankie_090) reported from Walker Gate, England

    @StuartP55357794 @SkySports Why? Arsenal was stupid enough to pay him it and don't play him. He's given loads to Charity, children receiving life changing surgeries etc.