Sky Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Egham come from postal codes TW20.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Sky
Sky is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hounslow, Brentford, Ruislip, Hayes, Bracknell, Pinner, Southall, Harrow, Slough, Maidenhead, Weybridge, Egham, Uxbridge and Farnborough.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Internet | |
| London |
Internet | |
| Hounslow |
Internet | |
| London |
Internet | |
| Hounslow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
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Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
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Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
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Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
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Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
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Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
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Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
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Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
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Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
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Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
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Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
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Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
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Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
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Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
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Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
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Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
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George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
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Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports Thankfully 😅 but looking at the twitter feed the communication with all their other customers seems really bad
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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emeles #mylifematters 🏴🇬🇧🇪🇺 👍
(@emelschwartz) reported
@SkyHelpTeam Checked and your broadband is down, nothing to do with router or connection. Your service has failed in Chelmsford. Thanks for helping me to a non evening! Love paying for something not available as your service is down
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Stuart Prosser
(@esprosser) reported
@SkyHelpTeam That’s what I’m trying to tell you, I do and there never are any offers. So are you saying that sky just don’t o offers anymore but still have the link to make it look like they do
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Mitchell Moneypenny
(@MoneypennyNic) reported
@SkyHelpTeam broadband been slow or non existent all day in #Cheltenham now just keeps dropping ... update Please?
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Ian Beef Freeman
(@ianbeeffreeman) reported
@SkyHelpTeam Apparently it's an outside problem, a member of bt has been out but hasn't worked. But now we've lost the Internet, loss of data, loss of games consoles, and loss of q-box, 3 days already and won't be fixed until at least Monday
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catherine
(@catndog2012) reported
@SkyHelpTeam I was told it was a problem at the green box and that an engineer would be sent today to fix it.
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Ole's Wheel
(@DonOleGunnar) reported
@SkyHelpTeam Can you please help. Working from home and our wifi has been down for 4 hours now so I've lost a considerable amount of money. Can you find out what's going on please
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Sarah Wilkinson
(@SessaSarah) reported
Hour and an half on hold with @virginmedia to sort moving home passed from one dept to another and then asked to hold for a ‘wee second’.....that was half an hour ago. @SkyUK here I come....if I can ever get through to cancel of course
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LB
(@ElleBee_Y6) reported
Two weeks of internet issues so new hub sent out only for me to set that up and it doesn’t work and I just keep getting sent in circles on the phone. I just want to speak to a person 😭 @SkyUK @SkyHelpTeam
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MrHyde
(@MrHyde74) reported
@SkyHelpTeam I was wondering if you could help my sky broadband was having problems and we restarted the router. Now we are not able to log devices back in. Thanks
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john horne
(@johnhorne55) reported
@PremierLeagueRM @SkySports @BBCSport Whether or not soccer players hug after scoring a goal is totally irrelevant to the spread of the Covid virus. These are players in safety bubbles who for 90+ minutes cough and spit all over the place. If soccer is a problem cancel it.