Sky Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Sky
Sky is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (62%)
-
TV (15%)
-
Wi-fi (14%)
-
Total Blackout (6%)
-
E-mail (2%)
-
Phone (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Chertsey, Hounslow, Greenford, Harrow, Crowthorne, Maidenhead, Woking, Wembley, Brentford, Slough, Southall, Ealing, Ascot and Ruislip.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| London |
Internet | |
| London |
Internet | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
-
John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam absolutely atrocious that you are not sending engineers into property's of keyworkers/people with underlying health issues while all this is one going 2 people in my household come under that category one sky q minibox down... Tweet 1 of 2
-
(high-room)
(@hyrume1) reported
from
Hounslow, England
@SkyUK your wifi is shit, sort it out
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
I don’t like this @SkyUK Don’t want to help people who have been Furlough and told me they can’t get a manager to call me. @BorisJohnson the government needs to help here before we all get in to debt because of it. @SkyHelpTeam @SkyNews @BBCNews
-
Shane Gillespie
(@ShaneGillespie) reported
from
London, England
@charlotte19831 @SkyUK @BorisJohnson @SkyHelpTeam @SkyNews @BBCNews They are bloody useless, wont get a manager to call us and won’t do anything to help.
-
Sam Sparrow 🇪🇺
(@SamRSparrow) reported
from
Hillingdon, England
@SkyHelpTeam hi our Sky Q keeps freezing and saying we have no satellite signal, but our status is all fine as is our network connection. We have been through the troubleshooting online which hasn’t fixed it and you’ve removed your phone number to call. Please help.
-
Chris Hatt
(@chrishatt82) reported
from
Bracknell, England
@SkyHelpTeam hi Sky team can you look at the supply for Bracknell as our internet has been awful so far today
-
Rebeccah
(@RebeccahCJ) reported
from
Spelthorne District, England
@SkyHelpTeam I have tried for weeks to reach someone. Tried calling. Tried online chat. Tried tweeting. Now a shielding person is without Broadband and TV. Now he can't do his vital shopping online. I need help with this. Please tell me how we can get help.
-
Ellie ..†
(@elxliee) reported
from
Kingston upon Thames, England
@SkyHelpTeam hi my broadband is down at Kt12sa, is there any issues as I’m working from home and cant get back online
-
Ross Pearce
(@Ross__Pearce) reported
from
Hillingdon, England
@RyanJoForrester @SkySports No I agree the season needs to be finished! As there's a chance any team from 13th could get into the play offs. My main concern with the original tweet is the money these teams in the relegation zone will get if they don't go down. It's totally unfair!
-
Andy Webb - Say Hello 👍👋🏻
(@AndyWebbDJ) reported
from
Burnham, England
@dparv @skytv No daniel Full Upgrade, dish wiring everything @SkyHelpTeam So damn frustrating
-
Paul D Fatchett
(@PDF53) reported
from
Aldershot, England
@SkySports Poor love....
-
WHISKY P
(@WHISKYP3) reported
from
London, England
@BETTINGTIPS_CFC @TweetChelseaSG @SkySports Please dont fly a kite here. Willian says he will stay until the season ends. Adding that its no problem for him.
-
Paul Pollington
(@Pollingtonp77) reported
from
Hounslow, England
@SkyHelpTeam I spoke to a member of the team and we've overcome the issue. The problem I now have is that I was told that I could mirror programs from my sky go to my TV until the box arrives, but this isn't the case.
-
Veronica Van Muyen
(@verona_vm) reported
from
London, England
@SkyHelpTeam our WiFi has been down (London) since yesterday morning, tried everything imaginable, followed instructions, unplugged everything and plugged it back in, restarted, to no avail.
-
Vince Skillcorn Judo
(@Vinceskillcorn) reported
from
Chobham, England
@SkyHelpTeam Thanks I have solved it. I switched my VPN off and it went through. I did not realise it would be a problem.
-
Raymacuxbridge
(@raymacuxbridge) reported
from
Denham, England
@SkyHelpTeam your broadband has over charged us by 50% this month and no way of getting through to anybody. Poor service
-
crackers
(@rackers69) reported
from
Camberley, England
@SkyHelpTeam my broadband is really poor ,and sooooo slow this evening .whats wrong, usually fast
-
Keiran Betteley
(@kbetteley) reported
from
London, England
@Elpifco3 @coleddievickers @bluesam33 @SkySports Surely makes more sense for us to accept that no one could have foreseen this and just cancel the season out of respect for the thousands who died. Terrible shame for the red lot from across the park but you win some, you lose some... couldn’t happen to s nicer bunch...
-
Zach Sutton
(@zsqprfc) reported
from
Spelthorne District, England
@x_QPRFC_x @SkySports Maybe if Rangers made it a bit closer it wouldn’t this decision wouldn’t have been made, also poor Connor Washington with the relegation
-
John Cahillane
(@johncahillane85) reported
from
Iver Heath, England
@skytv @SkyHelpTeam Absolutel atrocious that you are not sending engineers into property's of people classed as keyworkers or those with underlying health issues while all this is on going I am one minibox down just had an argument with a customer service rep on the phone
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Gweriniaeth Huw🏴 #FBIW
(@CymroA) reported
@FonetixWilson @S4C Wasn't disputing that. But his complaint should be directed at SkySports not S4C. S4C don't pay for English commentary.
-
mollie
(@mollieridge) reported
Waited all day yesterday for @SkyUK @skytv to set up TV and at 4pm they rang to say they couldn’t get to us today - couldn’t tell me why. Now means another day I need to take off work. Plus, I’m having to tweet this using 3G as broadband is down! First time customer not happy.
-
Ben Bissett
(@pfc_benbissett) reported
@SkyHelpTeam @lynandmike62 Why post a lie like this. You know there's a huge issue that can't currently be fixed via your website.. Awful customer service!
-
GT - ui
(@uiXBL) reported
@LilMissFinch_x @kassie_linn3 @SkyHelpTeam I have got other things to do but love getting people like you riled up lmao, who think you've got it so bad becasue your WiFi is down like a big grown up baby who still wears nappys
-
naveenkdatla
(@naveenkdatla) reported
@SkyHelpTeam unable to connect since last night and still not working?? Swansea...Will it be restored anytime soon?
-
GRΞG WHITTON
(@GWhittonPhoto) reported
@SkyHelpTeam I have submitted an email complaint, but I already know what the response will be...no slots available. You're making your problem my problem, which isn't acceptable.
-
Prof Vilkes
(@PVilkes) reported
@SkyHelpTeam @ElsieLovelock 14 hours outage (Kent) for an essential service is incompetently bad - where is your technology resilience or your contingency measures? I’m still home working and broadband dependent - thankfully I have back-ups but this is still unacceptable #skybroadbanddown
-
Lou McEvoy
(@mcevoy_lou) reported
@SkyHelpTeam Internet off since just before 10 last night….any update on a fix?!
-
GT - ui
(@uiXBL) reported
@incompleteocean @golwgceltaidd @SkyHelpTeam Oh no Im crying down
-
Stuart Humphrey
(@humphbecket) reported
@SkyHelpTeam Not only is broadband not working but Sky mobile is also running slow I assume as Sky customers move to mobile to use the internet