Sky Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Egham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 18: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (14%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Sky outage reports came from the following cities: Hounslow, London, Addlestone, Wembley, Crowthorne, Southall, Brentford, Maidenhead, Greenford, Bracknell, Harrow, Byfleet, Uxbridge, Northolt and Ealing.
| City | Problem Type | Report Time |
|---|---|---|
 Hounslow |
Internet | |
| London |
Wi-fi | |
| London |
Wi-fi | |
| Hounslow |
Internet | |
| London |
Internet | |
| London |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.
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Verity Powell
(@PowellVerity) reported
from
Spelthorne District, England
@SkyHelpTeam had powercut over night and now no signal?
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam
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Jonathan Lytle
(@JonathanSALytle) reported
from
Camberley, England
@SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??
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Inga Davis-Rutter
(@IngaDR) reported
from
London, England
Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments
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Sam
(@SamGibbons89) reported
from
West Molesey, England
******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup
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Simon Bangs 🇬🇧
(@simonbangs) reported
from
Kingston upon Thames, England
@SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.
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Ashy-Diaz
(@Mattashenden) reported
from
London, England
@SkyHelpTeam I'd like to be able to watch anything on my glass tv or using my broadband....only been a week now and still not working
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Paulette Weekes
(@Paulette_Weekes) reported
from
Brentford, England
Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.
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Sebastian More
(@streekyBBBgetem) reported
from
Hillingdon, England
@SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam any idea how I originate a complaint against sky mobile?
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Annie Goldman
(@annielara97) reported
from
Bracknell, England
@SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks
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Bethany Cole
(@coleb86) reported
from
Ealing, England
@SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.
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Henye 💙
(@HenyeFranks) reported
from
Ealing, England
@SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?
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Lynn rr71
(@LynnRr71) reported
from
London, England
@SkyHelpTeam is there any ownership at all for broadband outage issues and when it will be resolved? Currently paying for broadband & multiroom that doesn’t work & then data on top? That can’t be customer service???
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Ollie Weaver
(@weavero96x) reported
from
Bracknell, England
@SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?
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N 💙🏳️🌈
(@Nicole_UB3) reported
from
Hillingdon, England
@SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).
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Mark Thorley 🏴 🇾🇪
(@MarkyT_MUFC) reported
from
Hillingdon, England
@KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Clarkson
(@bazza72) reported
@SkyHelpTeam Yes, correct but issues still persisted after tweeting resolved. Now OK.
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helen ward
(@helsbelsward) reported
@maria59495670 @SkyHelpTeam This problem seems widespread. So frustrating. It is a sky problem with a card at network level and they aren’t acknowledging it. Their tests say it is ok. Mine is <1
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Joshua
(@JshFPS) reported
My internet is down all over the UK. Sort out your **** internet @SkyUK
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Ann-Marie Foster
(@AnnMarieFoster1) reported
@SkyHelpTeam Thank you but there is a 30min wait & then offers me online help but I need to actually speak to someone. I ant do this online. Ideally I need an engineer call 30mins-1hr to assess what we can do. I have been a Sky customer for over 14yrs & just need a bit of help!
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hev brooks 🌸
(@hevbrooks1) reported
@SkyUK Hi, I am experiencing problems with the Sky Q apps I am wondering if an advisor could assist in this problem?
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Jamzel
(@JustJamz) reported
@SkySports This is good & all that but i need my boy to focus on football again. Coz that cup final performance was crap
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🦴
(@CrosbyReds) reported
@SkySports Send him down
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Evance Muhenga
(@EvanceMuhenga) reported
@SkySports Marcus is the great human being, but I hope he and Obama chatted how awful his form has been on pitch.
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Liam P S Mckinlay
(@liammck12) reported
@SkyHelpTeam Hi guys, Wednesday and yesterday. I was advised it was an area issue that was getting maintenance on Tuesday midnight to midday but I’m still without connection
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Michael Norcross
(@mnorcross84) reported
@SkyHelpTeam having a problem with a couple of channels on my Sky Q box. E4hd and More4hd just shows a black screen. E4+1 and more4+1 work. Not noticed any other problems on any other HD channels so far.