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Sky Outage Report in Egham, Surrey, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Egham, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 7: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 45% Internet (45%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Egham, England

The most recent Sky outage reports came from the following cities: West Drayton, Maidenhead, Wembley, Northolt, Uxbridge, Brentford, Bracknell, Hounslow, Hayes, Sunbury-on-Thames, Harrow, Woking, Southall, Slough, and Twickenham.

CityProblem TypeReport Time
West Drayton TV 5 hours ago
Maidenhead Wi-fi 23 hours ago
Wembley Internet 3 days ago
Northolt Internet 3 days ago
Wembley Internet 4 days ago
Uxbridge Internet 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Egham, England

Latest outage, problems and issue reports in Egham and nearby locations:

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • streekyBBBgetem
    Sebastian More (@streekyBBBgetem) reported from Hillingdon, England

    @SkyHelpTeam lightening caused a power outage, now the power is back we cant connect to the internet. The green light is off. Is it a problem in the area?

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • weavero96x
    Ollie Weaver (@weavero96x) reported from Bracknell, England

    @SkyHelpTeam Hi there! My sky puck has just arrived and the controller isn’t connecting to it so I can’t do anything. Can you help!? I’ve held down 1 and 3 for 3 seconds but no luck?

  • robin1302
    Robin Evans (@robin1302) reported from Brentford, England

    @SkySports @Tyson_Fury Never wanted it anyway. As soon as Joshua called his bluff it was obvious this would happen.

  • annielara97
    Annie Goldman (@annielara97) reported from Bracknell, England

    @SkyHelpTeam hi, our wifi isn’t working. Even after resetting the box the “internet” light is blank and my partner is trying to work from home. Any ideas of what we can do or if this is a known issue? Thanks

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam Thank you. I did some tests and now see the issue is the wi-fi as the speed on my laptop connected to the ethernet is nearly 500Mbps! I can't physically move the hub to a central point in the house as the cables are so short. Do you provide WiFi boosters? Thanks.

  • Nicole_UB3
    N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • JonathanSALytle
    Jonathan Lytle (@JonathanSALytle) reported from Camberley, England

    @SkyHelpTeam Hi Claire, I seem now be having more problems with connectivity upstairs than before even after making sure they were both on same setting. Particularly GBNews which is highly disappointing. Even when I switch to other news channels it is the same. Not at all happy I’m afraid.

  • SamGibbons89
    Sam (@SamGibbons89) reported from West Molesey, England

    ******* #SkySports you’re dragging this out… who gives a toss what Jamie thinks 🥱 #EFLCup

  • MarkyT_MUFC
    Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • simonbangs
    Simon Bangs 🇬🇧 (@simonbangs) reported from Kingston upon Thames, England

    @SkyHelpTeam hope your well are there any known issues with Sound on Sky Glass at the moment keep having to reset sound settings to default or it’s silent 🔇 can’t see a obvious reason as I use the built in speakers with no changes.

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam my remote keeps freezing, think might need new one so where’s best to get it from, also no sat signal tonight

  • HenyeFranks
    Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • Paulette_Weekes
    Paulette Weekes (@Paulette_Weekes) reported from Brentford, England

    Sky broadband down reporting 2 to 4 working days to be resolved. This is so irritating @SkyHelpTeam. It’s the weekend and my children want to play games.

  • coleb86
    Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • 1980smya
    mya (@1980smya) reported from Richmond, England

    how are sky gonna cancel my broadband without telling me and then reset it up as more expensive and a month after my move in date SOME PEOPLE WORK FROM HOME!!!!!!! @SkyUK i hate u already

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • PowellVerity
    Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam Yes several times. Also have had no signal since yday afternoon I’ve tried all steps and would actually like to speak to a human on phone but all I get is automated questions etc

  • tobygilles
    🎤Toby Gilles🎤 (@tobygilles) reported from Hounslow, England

    Has anyone with @virginmedia got the @SkySports red button working? I genuinely think it’s never worked for me and I’ve had Virgin for about 5 years now. I just wanna watch #Watfordfc. I’m paying enough, why do I not get the service?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fergusonfr44
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David Ferguson (@fergusonfr44) reported

    @SkySportsRugby @SkySports Yet no Western Force v Rebels today or Fijian Drua v Brumbies tomorrow WTF 🤬🤬

  • MatthewD76
    Matthew Donovan (@MatthewD76) reported

    @SkyHelpTeam We're experiencing problems with our sky broadband in WD24. Connection v slow or non existant at times. Unable to connect on tablet, laptop, tv or via our alexa. Please advise. Thx

  • tomwilky98
    Tom Wilkinson (@tomwilky98) reported

    @SkySports Why’s Hamilton even an option he’s done jack **** so far this season

  • DW86_
    DW (@DW86_) reported

    @john02515314 @SkySports Might be worth reading the question nice and slow...

  • Heimdallwatches
    Ragnarok is here (@Heimdallwatches) reported

    @EvertonNewsFeed @SkySports How to disenfranchise a manager that inherited a crap show of spineless players. EFC doing an Everton yet again, or a Moshiri as I prefer to call it. Frank can’t galvanise dickless players overnight, this takes time, time he never had.

  • TemporaryCarpet
    Jason the Rude Turtle. (@TemporaryCarpet) reported

    @SkyHelpTeam That tells me I should have "Good signal indoors/outdoors." I can confirm I have no signal indoors, I get the "No Service," on my phone screen, and I have to go to the bottom of my garden to get 1 intermittent bar of signal.

  • Q7Jii
    FAISAL (@Q7Jii) reported

    @EvertonNewsFeed @SkySports The club was devastated with the accumulation of errors and insistence on Rafa and finally the quality of the players and Delph Lol

  • FuckOffLucas
    🌹 (@FuckOffLucas) reported

    sort your **** cunting service out @SkyUK

  • Binnsphilip
    Philip Binns (@Binnsphilip) reported

    Anyway switched over & watching SA v Bangladesh- it’s dawning on me I actually watched about 70% cricket now when watching sky! The fact they have signed or about to sign until 2034 keeps me as a customer! #SkySports

  • LewisNSNO
    Lewis (@LewisNSNO) reported

    @jwykeefc @EFCdaily_ @SkySports He’s plays a **** squad and make the worst decisions when playing