Sky Outage Report in Egham, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Egham come from postal codes TW20.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Egham, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Egham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Sky
Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
-
Internet (51%)
-
TV (27%)
-
Wi-fi (11%)
-
Total Blackout (6%)
-
Phone (3%)
-
E-mail (2%)
Live Outage Map Near Egham, Surrey, England
The most recent Sky outage reports came from the following cities: London, Hayes, Bracknell, Pinner, Southall, Harrow, Slough, Hounslow, Maidenhead, Weybridge, Egham, Uxbridge, Farnborough, Wembley and Camberley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Egham, England
Latest outage, problems and issue reports in Egham and nearby locations:
-
Victoria Seaman
(@VixSeaman) reported
from
Richmond, England
@SkyHelpTeam Ok thanks we were told he was coming today and he would call and neither happened. So mixed messages from several different call centre agents. Not to worry I'm sure we'll come to a resolution tomorrow and that resolution will be us switching to a more competent provider.
-
Denise
(@illustrastion_d) reported
from
Sandhurst, England
@SkyUK your customer service is shit
-
Roger Bearpark
(@RogerBearpark) reported
from
Hillingdon, England
@SkyHelpTeam This isn't a good start. Have now been waiting four days for our customer support. All we get told is to call back when you're less busy.
-
Bells and Whistles Sport
(@BellsSport) reported
from
Brentford, England
Poor ref how no points been taken off is beyond me #RiakporheMassey #boxing #Nxtgen #Yorkhall #skysports #bellsandwhistlessport 🥊
-
Darren Reid
(@marvelreid83) reported
from
London, England
Great start to my @SkyUK contract. Engineer hasn’t turned up and now have a hour wait on the phone to find out why! Left Virgin because I thought they were bad 🙄
-
Gareth Thompson
(@gareth78t) reported
from
Hillingdon, England
@NovemberHoney1 @Apple @SamsungMobile @EE @SkyUK @VodafoneGroup I try not to be in fairness depends how much time I’ve got on my hands lol and I have more than one phone so work phone tends to get used during the day mostly but if I’m somewhere with low signal battery dies well quick.
-
Lorraine King
(@lorrainemking) reported
from
Brentford, England
@NW6Rd You've just reminded me my contract is up with my absolutely appalling @SkyUK broadband. It's so slow it's like AOL dial-up
-
Daniel Evans
(@ChavdogEvans) reported
from
Sandhurst, England
@SkyHelpTeam why is the broadband always going down in Sandhurst it’s becoming a joke now
-
Neil Edwards CQ
(@nlpedwards) reported
from
Richmond, England
@virginmedia so, having been on hold for 25 minutes, then cut off, called back on hold for a further 15 minutes... cut off again. Your customer service is atrocious... I can hear @SkyHelpTeam beckoning... they were crap, but they were never this shit.
-
Paul Brown
(@Browniethered) reported
from
Hounslow, England
@SkyHelpTeam Why do I have to call to cancel Sky Movies! And there’s a 20 minute waiting time absolute Joke!!!
-
Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
@SkyHelpTeam I'm very irritated by your terrible service. Not only did you terminate my broadband service a week early, we've waited 2wks for an engineer, only for him to arrive, say he's not comfortable drilling holes, insult my husband & then leave! Completely unacceptable!
-
Victoria Seaman
(@VixSeaman) reported
from
Hounslow, England
Dear @SkyHelpTeam I called on Saturday to advise I'm moving house on the 23rd. I got home yesterday to find my broadband prematurely disconnected by you! And as I made the mistake of my phone network being @EE I have no data either! Egregious mistake by you guys
-
Anthony Hesse
(@PropPersonnel) reported
from
Egham, England
@westers123 Joking apart, they really need to sort the streaming issues out if they want it to catch on. If these games were available on @SkySports as well, I'd be watching Sky. No comparison - IMHO.
-
Robert Turpie
(@bobturpie) reported
from
Camberley, England
@SkyFootball @SkySports @SkyBetChamp @pnefc @WBA Oh dear. The WBA player definitely dived. Never a penalty.
-
Cliff Mahoney
(@cliffscab) reported
from
Hillingdon, England
@SkyUK I hav now been on hold to speak to someone for over an hour come on Sky sort out your customer service!
-
Terri
(@Rex_Comms) reported
from
London, England
Oh dear. most of Sky’s broadband customers (including me) have had no service for the past three hours yet they’re posting ‘happy monday’ @SkyHelpTeam #SkyFail
-
Mani Gill
(@Manners69) reported
from
Datchet, England
Absolutely ridiculous service from @SkyUK @SkyHelpTeam - installed on the 9th November but nothing working till the 19th November!!! Paying for 100s of channels but receiving only 5 in that time!!
-
Terri
(@Rex_Comms) reported
from
London, England
@SkyHelpTeam @anniekday1 And this doesn’t work because I tried it myself before finding out there’s a nationwide problem!
-
George⚽️
(@gww1996) reported
from
Hounslow, England
@SkyUK Sort out your crappy internet .. been down for 24 hours ! Stupid .. pay for a service to not even get it
-
Sarah Ward
(@tiggsie) reported
from
Kingston upon Thames, England
@JackieSmith_nmc @virginmedia @SkySports The whole hospital was down too it’s been manic!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
-
Sam
(@samconnolly2901) reported
@Lukewphillips07 @Bcfcthomas @SkySports Issue is that the owners (whoever they actually are) have valued the club at over £200m so now nobody in their right mind is going to buy them out. Honestly can only see this going one way
-
Daniella
(@DellLitchfield) reported
@SkyHelpTeam are there any known issues in North East Lincolnshire/South Humberside regarding broadband? I keep having to troubleshoot to get my internet back on. Thanks!
-
Chris Staddon (Ceredigion)
(@StaddonChris) reported
@SkyHelpTeam hi my disabled neighbour had a sky engineer call, but left without doing any work, just handed him a rescheduling ticket (not filled in) and the number doesn't work. What is the number to arrange his installation?
-
Philip Woodlock
(@PhilipWoodlock) reported
@SkyUK really disappointed! Been without 90% of my channels due to a signal fault, having to wait two weeks for an engineer to come have a look but yet I’m expected to pay full price for my package!! What a joke! But it’s ok I can watch sky on my tiny phone, so that makes it ok!
-
Alexandra Hanley
(@alexhanleyxox) reported
from
Grimsby, England
@SkyHelpTeam the Internet is shocking lately, always going off. then when I try do the tests online, it says service unavailable. Also LOVE that only one person in the house can use the broadband when it's actually working 'COS ITS THAT SLOW
-
Betty Jackson
(@Percythepark) reported
@SkyHelpTeam I do not want to make a complaint I want advice how to lower my bill.
-
Philippa🐾🐶
(@pipsiicola) reported
from
Whyteleafe, England
@SkyUK hi. How do I ask for my signal to be boosted? For a few weeks now the picture on our TV breaks up &says there is no signal on all channels. Today I was dropped out for Zoom 3 times in 90 minutes!!! I check website and it says no issues in my area. Can someone help please?
-
Jude moore
(@JudeMoore_) reported
@SkyHelpTeam I don’t want to explore any more robotic options. The broadband is crap and it’s as simple as that. And we will be leaving right away been far to long.
-
Alexandra Hanley
(@alexhanleyxox) reported
from
Grimsby, England
@SkyHelpTeam yeah that doesn't work as the option isn't there. this is a regular thing. how do I cancel, I am in a contract, but as I'm barely getting the service I pay for, surely I can leave?
-
Lianne Johnson
(@ElleJ35) reported
@SkyUK my parents have now been without a landline for 4 days & are STILL waiting for it to be resolved despite saying that they have no other way of communicating & are waiting on an urgent hospital call!! Really disappointed & unacceptable ‘service’!!