Sky

Sky Outage Report in Esher, Surrey, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Esher come from postal codes KT10.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Esher, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Esher, Surrey, England 10/29/2025 21:45

October 29: Problems at Sky

Sky is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (60%)

    Internet (60%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Esher, Surrey, England

The most recent Sky outage reports came from the following cities: London, Hammersmith, Royal Kensington and Chelsea, Hounslow, Kensington, City of Westminster, Paddington, Chertsey, Croydon, Islington, Fulham, Mitcham, Brentford, Camden Town and Hayes.

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City Problem Type Report Time
United KingdomAddlestone Internet
United KingdomRedhill Internet
United KingdomHammersmith Internet
United KingdomLondon Internet
United KingdomHammersmith Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Esher, England

Latest outage, problems and issue reports in Esher and nearby locations:

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam I've tried to download Manifest on my tablet but it's telling me I've reached the maximum limit for downloads - I haven't downloaded it anywhere..... not even on my TV and when I did I've deleted it! Help!

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam my netflix service keeps breaking up, every time I watch something it then comes up with the error that it can't connect.....

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyHelpTeam hi. I'm having issues accessing my router using the usual method. I have the SR203 and it says my password will be sent unencrypted. Already spoken to an agent and his solution doesn't work! Please help.

  • Dave_mfc87 Dave (@Dave_mfc87) reported from Camberwell, England

    Third world problems, having to hotspot tablet from phone to watch #FuryChisora3 as #skywifi is down and no explanation as of yet why @SkyHelpTeam

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! @SkyHelpTeam

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam But you charge for roaming whereas Virgin Mobile don't which pretty sucks as I'm looking to change providers because of roaming and Sky would have been an option if you didn't charge for roaming!

  • IngaDR Inga Davis-Rutter (@IngaDR) reported from London, England

    Just moving into a gorgeous cottage on the edge of London. Phoned up @SkyUK to move over broadband/sky TV ASAP as there's barely any 4g signal. The earliest they can do is 23rd December! Got NO idea how I'm going to work till then! 😖

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam Why is my internet down?

  • PowellVerity Verity Powell (@PowellVerity) reported from Spelthorne District, England

    @SkyHelpTeam had powercut over night and now no signal?

  • Anita_Fruitloop ♥Fabianski❤️Kubacki❤️Polska❤️🇵🇱 (@Anita_Fruitloop) reported from Dorking, England

    @SkyHelpTeam That ls just ridiculous! Now I have to use up my data just so I can watch it with my Dad because of this stupid rule!!

  • HenyeFranks Henye 💙 (@HenyeFranks) reported from Ealing, England

    @SkyHelpTeam hi - suddenly when watching tv today the sky q disconnected from our sky wifi and now won’t reconnect. I’ve unplugged and refreshed - but still won’t reconnect to watch Netflix etc. pls help?

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam Go with @zeninternet and have no more problems mate

  • MarkyT_MUFC Mark Thorley 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇾🇪 (@MarkyT_MUFC) reported from Hillingdon, England

    @KingRed1989 @SkyHelpTeam @zeninternet Always happens at the worst moments

  • ErayM2014 Insatiable-Eray2019 (@ErayM2014) reported from Islington, England

    @SkyUK hi, I'm trying to reach your customer service number but its saying I've dialled the incorrect number? But I used the same number the other day?

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam hi guys, internet in Popes Lane, Ealing has been down since Friday. Having to go without is rather frustrating. I’ve gone through all trouble fixing but no joy. Can you help please??

  • jessica281815 Jessica (@jessica281815) reported from Wandsworth, England

    @SkyHelpTeam I find it very disingenuous when you tell people to check if it is an internal issue when really you have turned the internet off, when you are already incredibly expensive. Where is my internet?

  • OmzBk OMZ BK (@OmzBk) reported from Hammersmith, England

    Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect

  • coleb86 Bethany Cole (@coleb86) reported from Ealing, England

    @SkyHelpTeam I just can’t access wifi. I’m having to use my mobile data to work. It’s ridiculous. I need you to help in some way.

  • Nicole_UB3 N 💙🏳️‍🌈 (@Nicole_UB3) reported from Hillingdon, England

    @SkyHelpTeam since I upgraded to fibre my internet is worse in the evenings and weekends. It's caused a massive argument in my family. Can we downgrade it back to when it was working? It's so slow I can't even run a speedtest. Of course the sky app says it's working (it's not).

  • itsKapoow KYLE™ッ (@itsKapoow) reported from City of London, England

    @SkyHelpTeam hello, My internet was down for 14 hours last yesterday, it’s been back online for 4 hours and now it’s gone offline again. Any advice on what’s going on

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • WheelerAw Andrew Wheeler (@WheelerAw) reported

    @SkyHelpTeam I tried to get a engineer out but it will not be until 16th January but could u help on here

  • hatsbybilly Maggz (@hatsbybilly) reported

    @SkyHelpTeam Not sure it's worth bothering, (I have hellish migraines and hanging on the phone is murder) From speaking to the bloke when I got the new router, all I can really do is hope that around here gets upgraded soon. Others round here have the same issues. Thanks

  • lincoln_andy Andy Lincoln (@lincoln_andy) reported

    @SkyUK fuming with your service. Spoke to advisor yesterday who offered me a refund because of your colleagues charging me for equipment already in the soundbox box - then told refund will only happy when equipment is received back - LEFT FOR ME TO PAY POSTAGE AND TRAVEL TO A PO

  • nav6370 Nav (@nav6370) reported

    @SkyHelpTeam - can someone help my multiroom subscription is in contract till 12/2021, but you are asking for equipment back???

  • hatsbybilly Maggz (@hatsbybilly) reported

    @SkyHelpTeam I've done both several times and nothing shows up, I got a new router from you recently and I was hoping it'd help but the speeds are still very slow.

  • SimonFisher13 Simon Fisher (@SimonFisher13) reported

    @SkyHelpTeam Tried everything online to resolve lack of internet and nothing has fixed it. Tried calling but got cut off. There are two Service Status’, one says Outage in my Area, but when I look for more details on My Sky it says there is no issue!

  • leepaulbrack ♠️LP Brackenbury♠️ (@leepaulbrack) reported

    @SkyHelpTeam are you able to tell my is there a broadband issue in cookstown Bt71 to be exact? My internet is usually not great but from Christmas Day it’s been ridiculous, it’s nearly like dial up all over again. I can’t stream a thing.

  • jamesbarabas jamesbarabas (@jamesbarabas) reported

    @SkyHelpTeam Hi - no idea. I did not know it existed. I looked it up and I don't have the tile. But I was not trying to download - I was trying to watch live Sport that I already pay for. Indeed I pay for it twice as I have two subscriptions!! Not much incentive to be a paying customer.

  • kaidesigns_ kai designs (@kaidesigns_) reported

    @SkyHelpTeam I’ve gone online to all your help sections and it doesn’t help me to fix my issue

  • hammer_hank Hank Hammer (@hammer_hank) reported

    @nostalgiaoty @SkyHelpTeam Terrible of them, even at Christmas trying to scam people. Hope people don’t get taken in by the texts, especially elderly or vulnerable.