Sky Outage Report in Esher, Surrey, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Esher, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Esher and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 09:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Esher, Surrey, England
The most recent Sky outage reports came from the following cities: London, City of London, Wandsworth, Redhill, Southall, City of Westminster, Croydon, Hammersmith, Islington, Chertsey, Greater London, Camden Town, Hounslow, Greenford and Woking.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Internet | |
| City of London |
TV | |
| London |
TV | |
| London |
Internet | |
| Wandsworth |
TV | |
| London |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Esher, England
Latest outage, problems and issue reports in Esher and nearby locations:
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
so i would just like to report him please to the management team @SkyHelpTeam @SkyUK rodger awful service and didn't let me speak . overpowering and of it wasent his way he didn't wanna help . awful (rodger)
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Christopher Bartlett-Walford
(@cobartlett) reported
from
London, England
@SkySportsWWE @SkySports sound issues on Smackdown feed.
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Robbo
(@sjr66qpr) reported
from
Richmond, England
@SkyHelpTeam Then you shouldn't offer a service that is second rate
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Mike Coultard
(@Scargill55) reported
from
Kensington, England
@markyiverson @quevega @SkySports As bad as Horse Racing then, who the fukk owns rights to what 😂😂
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Janine Parker
(@janineparker05) reported
from
Wandsworth, England
@SkyUK after 15 years of custom, we have to move to Virgin ( gutted) Your dishes can’t accommodate the high rises being built around hour home in London. Sky- Please move on with your technology, we never wanted to leave you!
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
because when he said it would £65 pound for the main socket to be moved in my room to get good service . he then said we don't supply that service when he clearly said it would cost £65 to move the socket . seemed like he wanted his way (rodger) @SkyUK @SkyHelpTeam very poor
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Karun Chandhok
(@karunchandhok) reported
from
Hillingdon, England
@f1broadcasting @IndyCar @SkySports @SkySportsF1 Time to cancel my BT Sport subscription and get MotoGP on the app!
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Vger Ann Goldby
(@Iccle_Princess) reported
from
London, England
@SkyHelpTeam hi we recently got sky Q but the past couple weeks its not been letting me download or record things & the only way to fix it has been to turn it off & back on again which is now getting very annoying
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David
(@Vasey888) reported
from
Wandsworth, England
@SkyHelpTeam no internet since Thursday and refusal from customer services to get an update on resolution from @WeAreOpenreach @OpenreachHelp. Can’t you just speak to one another.....
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
yes he told to get cables what ive already tried and it felt like he didn't belive me . awful service . I pay a lot of money for my sky i don't expect my services to be slow and if a customer wants help he should be helping not over powering and not believing @SkyHelpTeam @SkyUK
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Dazza
(@BastionDarren) reported
from
Richmond, England
Hi @SkyUK I maybe looking to join your service when I move apartments next week
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
why can't I connect to the on-demand services . I've restarted the router twice and the box and still not working . it's a joke . I'm getting fed up with this company @SkyUK @SkyHelpTeam
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Dan Tickner
(@dannyt2003) reported
from
London, England
@SkyUK A big THANK YOU to the lovely Sky Backstage team. Coffee machine was not working so we got another free drink instead. Fab customer service from Thomas.
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FayeB 'Nerd@Heart'
(@PrettyFeckless1) reported
from
Hillingdon, England
@SkyUK worst customer service tonight. A sky box where we can’t watch TV, been on the phone for nearly 2hrs. No resolution unless we pay even more money! Ridiculous!
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Mark Jones
(@mhjjones) reported
from
Islington, England
@adampfisher3 @SkySports It was a women so it shouldn’t be a problem!
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Wasim Khan
(@waz676) reported
from
Hounslow, England
@virginmedia @SkyUK everybody be careful virgin media sending a gangster for installation to the people house and you don’t listen to them they threatening customer
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WilsonDoesLFC
(@WilsonDoesLFC) reported
from
Islington, England
@SkyUK Sunday night 45 min wait, Monday night 49 min wait, Tuesday currently 38 min wait. You need to employ some more call centre staff. Shocking service. Wasting my life away.
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Vijay Vaswani
(@VijayVaswani19) reported
from
Ealing, England
My god @SkyUK have awful customer service - even @bt_uk outshone them them today.
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ricki kenny-hyde
(@RickiKenny) reported
from
Camberwell, England
im getting fed up with @SkyHelpTeam @SkyUK . all week I've been trying to ring and no answer saying my bill aint been paid and it has . it's a joke fed up with this service
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Benni Robinson
(@benninojets) reported
from
West Molesey, England
Honestly though, **** @themichaelowen (who’s been troubled by injuries) for suggesting that Liverpool players kick @MarcusRashford on his injured ankle. **** right off. #skysports #ManUtdVLiverpool
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cheryl Webb
(@CherylpWebb) reported
@SkyHelpTeam internet down in MK8. The link that has been posted on others tweets says no known issues in my area, but it does when I click through to test connection?
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Tom Brown ن ✊🏻🇪🇺🏴🇬🇧🇿🇦🇳🇦🕷
(@itomb) reported
@SkyHelpTeam hi Eurosport channels states there is no satellite signal. All@other channels appear to be working and Euro Sport has worked fine even this morning.
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Becomingmissmcc
(@becomingmissmcc) reported
@SkyHelpTeam Will all sky members who have experienced this outage be receiving a refund for today?
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Mean Machine on 4!
(@SolidGoldCEO) reported
@SkyHelpTeam @mwright1992 This is not true, you've got multiple people from Milton Keynes saying they've lost their broadband. Your site also says there's an outage. Please can you find out some information and let us know.
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JH
(@JH10925582) reported
@SkyHelpTeam How is troubleshooting my box going to fix a widespread outage? That’s your problem, hence why I asked for an ETA for the fix. I was a network engineer for 3 years I’m not an idiot, your engineers should already be on the case, how long? Thanks
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JH
(@JH10925582) reported
@SkyHelpTeam Can I get an ETA on the fix for widespread outage for Bath? BA1 and BA2 are reportedly down.
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Tammy Haughton
(@TammyCHaughton) reported
@mwright1992 @SkyHelpTeam @zoee1973 I’m also having problems in Milton Keynes (MK13), so there’s definitely an outage here.
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Rhino
(@sunnyrhino) reported
@SkyHelpTeam hi there no internet in SW London area - have tried following guide online but still not working, any idea why? Thanks
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Cheryl Webb
(@CherylpWebb) reported
@SkyHelpTeam No it’s says there are no known issues, but when I select ‘test my broadband connection’ it says there is an outage in my area. A message does pop up on account and local area, but it’s gone too fast to read.
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Mark
(@kramjm1977) reported
@ongchett @SkySports take a look at Damsgaard dive early on on the tournament... They all do it mate... just you seem to have an issue when it’s an English player plus some of the Danes were going down very easily yesterday...diving isn’t right but it happens..