Sky Outage Report in Newport, Isle of Wight, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Newport, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Newport and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Newport, Isle of Wight, England
The most recent Sky outage reports came from the following cities: Cowes, Gosport, Portsmouth, Waterlooville, Cosham, Ryde, Fareham, Sandown and Ventnor.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| TV | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Newport, England
Latest outage, problems and issue reports in Newport and nearby locations:
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is anyone else still getting shit internet speed & download speed I'm in Portsmouth area. Ik this virus has stopped them working but even before this virus started their internet went to shit mouths ago over! #SkyQ #skytv #broadband #Portsmouth
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Kelly Blackmore-Lee
(@KelBlackmoreLee) reported
from
Hill Head, England
@SkyHelpTeam still no internet and day 2 home schooling! Please reply and send an engineer to fix it! 2 hour waiting time on the phone last night. This is the worst week to have no internet - stuck at home, no Netflix, no kids you tube, no interactive learning! HELP!!!!
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam i hate having to tweet here on a regular basis but it is a joke that i can't even use my internet properly because getting lower the 5gb download speeds and like 3gb upload speeds. It improves one week but next back to shit! #skybroadband
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam your internet is such poor quality with low fiber speeds and download speeds. Ive had two engineers come out and still piss poor quality an if I'm lucky I'll just about getting over 10mb when should be getting close to 50mb. #Broadband
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Keven Gevaux-Ross
(@kgrbison) reported
from
Gosport, England
@SkyHelpTeam @borg091 Comes out and surprise surprise he cant fix it as its a external problem and he books a call with a outreach fibre specialist he turns up today to say that he cant fix it as its in the junction box so he has now booked a call for that to be done apparently contd
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Mike Cook
(@utarg) reported
from
Portsmouth, England
@virginmedia @SkySports Red button still not working for the football , hardly a great advert for your service...
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Steve Collins
(@stevecollins678) reported
from
Gosport, England
@SkyHelpTeam at the end of this month I will be cancelling my direct debit with yourselves and will ask you to end my contract of TV services as I will not be able to afford the luxury of all channels so rather than build up debt I shall no longer be able to.use that service.
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone else internet disconnect yesterday on it's own and since then my internet has gone to shit again with getting blow 5gb download speeds and same for upload. I'm in Portsmouth area #boardband #internet #skybroadband
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James Bowers [VS] [QUEN]
(@JamesBowers1983) reported
from
Newport, England
@SkyHelpTeam my internet is rubbish at the moment I’m on sky fibre max and I get max 40 and it keeps dropping out. why am I paying for service that keeps dropping out and unrealiable. It’s all plugged in how it should be I don’t know what else I can do
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam don't tell me go to your website to test the internet because done that and still doesn't work, I'm paying for fibre but receiving blower the 2gb upload speed and 1gb download speed. Ive tweeted multiple times about issue in Portsmouth area
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@JayHayon66 @SkyHelpTeam Look up comcast reviews they brought sky since then the internet turned to utter shit
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@Bigbarry89 @SlickHammyHammy @SkyHelpTeam Mine has been pretty bad since comcast took over sky and ive had two engineers out an internet is still rubbish
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Mark W. Clark, Esq.
(@Coastguard) reported
from
Hythe, England
@jackdaviesld @SkyUK Still down this morning..
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Keiran O'Toole
(@keiranotooleUK) reported
from
Newport, England
@SkyUK why won’t your broadband let me on @Facebook @Twitter etc. Next doors @TalkTalk and my @EE 4g is fine. Maybe I’ll cancel and switch. Not happy.
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Matt Harris
(@MattHarris84) reported
from
Gosport, England
I’ve ordered the #PrograisTaylor event and one of the main fights I wanted see featuring @scourtenay happened before the show went live on my box WTF @SkySportsBoxing @SkyUK @SkyHelpTeam 🤬🤬🤬
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Art68🔴⚪️
(@ArthurCogger) reported
from
Ryde, England
@happyhoppy66 @SkySports @SkyUK Why don't they just pause this service automatically for their loyal customers, complete joke come on Sky help us out 👍
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darren bessey
(@dbessey78) reported
from
Portsmouth, England
@SkyHelpTeam have to cancel as don’t know what’s going on with jobs so have to prioritise and sky is bottom of list but can’t get through surprise !!!
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySportsPL @SkySports No origi got touched on his left calf went down like a ton of bricks clutching his right leg
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Tony Bolton
(@bbotty) reported
from
Fawley, England
@FaxBrony @SkySports Totally agree with you, Liverpool have stormed this season and were never getting caught. Sheffield Utd have been amazing but would you not wanna be there when they both get their rewards, the whole scenario whatever happens is not going to be right.
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john pearce
(@johnnyboyp) reported
from
Locks Heath, England
@SkyHelpTeam I’m hoping for some advice. Unfortunately my Mums landline went down yesterday and her broadband today. As a 75 year old she is self isolating. As she lives alone the internet is really needed. She spent 3 hours on her mobile calling Sky but no joy. Please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Gra W
(@Grasport11) reported
@SkyUK There is no customer assistance . Just a 60 min wait to speak to a human. Must be their Service Prevention Dept.
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Lewis Dunford
(@DunnersLewy) reported
@SkyHelpTeam New customer, Sky Q installed today but broadband router still not arrived how do we make contact/resolve this please?
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Amy Wilkinson
(@sparklydazzler) reported
@nowtvhelp @NOWTV @SkyUK what kind of organisation makes the decision to separate 1 function into 2 and yet doesn’t include in the design of the new service, the ability of an existing customer to use the same email address for both services. I don’t want or have another one!
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Perfect Skin
(@frances_furlong) reported
@SkyHelpTeam I do understand about waiting times - if I had waited 45 mins and got the problem resolved that would be great - but an additional 3 x 45 calls following up in the same issue isn’t really acceptable
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Mo Nazam
(@monazamguitar) reported
@SkyHelpTeam Thank you. I'll look into this. I'm sick to death of sub standard service from .@virginmedia Can you tell me if there is a way I can 'trial' your service to make sure it works in my household? Is there any provision for maybe a 14 day no penalty trial?
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mark gibbons
(@MarkOrfordgibbo) reported
@SkyHelpTeam I have tried this , trying to send an email to the site doesn’t want to know and won’t open the template, tried live chat always busy , phone calls I’m dizzy with . Can I just have the email address to send the complaint to please .
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Gra W
(@Grasport11) reported
@SkyHelpTeam @UberGeekFanboy How do you get to speak with a human at your organisation? Simple query - but your service is appalling.
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Jeremy Francis
(@jeremyfrancisTT) reported
@pjcf1fan @JessicaVodeeka @SkySports I got it. I just don't agree that that is the point of what she is saying. This is whataboutism at its finest. She recognised a problem for her community and wants to do something about it. That makes sense.
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Miss Q
(@SuzyQStafford) reported
@SkyHelpTeam Helllo! It’s the lack of broadband speed constantly. I changed at Christmas and it’s been horrendous ever since moving to your super one. Have ran through all diagnostics and it just keeps telling to call you guys. So I call but can never get through.
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mark gibbons
(@MarkOrfordgibbo) reported
@SkyHelpTeam I am trying to make a complaint about my broadband but it is impossible. I genuinely give up with your company, my broadband is rubbish and now I have to pay an extra £5 pm to fix the problem. So much for loyalty.