Sky Outage Report in Hill Head, Hampshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Hill Head, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Hill Head and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Sky
Sky is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (60%)
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TV (16%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hill Head, Hampshire, England
The most recent Sky outage reports came from the following cities: Portsmouth, Sandown, Waterlooville, Fareham, Gosport, Southampton, Havant and Eastleigh.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Internet | |
| Sandown |
Internet | |
| Waterlooville |
TV | |
| Portsmouth |
Internet | |
| Portsmouth |
Total Blackout | |
| Portsmouth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Hill Head, England
Latest outage, problems and issue reports in Hill Head and nearby locations:
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyHelpTeam huge broadband outage in the Eastleigh area. What is being done about this please?
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Jimmy Colley
(@JimmyColley92) reported
from
West End, England
@SkyUK I’m having issues with the broadband dropping out. Have you had reports of issues in the Southampton area?
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
Need to boost broadband signal from home to a garden office. Any ideas on how I do this? Will a sky broadband booster be sufficient? The office is a good 25 metres from the broadband box with a few walls in the way. @SkyHelpTeam
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
Trying to run a business through lockdown using Sky Broadband - massive fail @SkyHelpTeam No one to contact, wait times on calls over 40 minutes, no online help whatsoever !! I’m so fed up!!! Please can someone help me fix our broadband! It’s useless!!!!
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Craig Sturgess
(@sturge198) reported
from
Southampton, England
@SkySportsPL @SkySports Such poor defending; - two players jump together for same ball - Leading to Dunk only being able to flick it on straight into Soucek’s path - Ben White completely losing his man
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
I'm gonna summarise 2 things I've developed a verdict on since my tv broke down. the @virginmedia app for windows = perfect. works great. the @SkySports app for windows = ******* horrendus! i dont understand why sky sports needs a separate app to watch them
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam I have tried this via the sky vip app but it says there’s an outage in the area but also that there are no issues in the area which is why I called ??????????
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Jonny
(@DaftJonny) reported
from
Southampton, England
@SkyHelpTeam I am having so many drop outs with #skybroadband it’s been a terrible service. Today it’s so bad. I hooked my PS4 up to my iPhone just to be able to sign in to my account and download updates.
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Josh Sweetman
(@JSweetman92) reported
from
Havant, England
@robert89__ @SkyHelpTeam Should just be internet connection, we've got it on PS4 and have never had PSN
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Alan Betteridge
(@alan_betteridge) reported
from
Fair Oak, England
@SkyHelpTeam how can I tell through the my sky app when my contract with sky runs out? Also, when I am in demand is says I need to upgrade, but I have the full Sky package. Can you help?
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Fiona Gibbins
(@FGIBBINS) reported
from
Gosport, England
@SkyHelpTeam Morning - Another outage in Hampshire?!?
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Jigglypuff is trying not to spend money 💳
(@barontedbear) reported
from
Havant, England
@RedAndBlueDave @SkyUK @joeandseph I've never seen this offered?? Not at all jealous
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Becky Roadnight
(@beckyr2810) reported
from
Fair Oak, England
@SkyUK Large Broadband outage in the Eastleigh/Bishopstoke area and you’re telling people that they need new routers....I’m assuming the 104 people who have commented on one Facebook post don’t all need a new router and it might be your issue instead?
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Wayne Butcher
(@mncwayne) reported
from
Havant, England
@SkyHelpTeam not very good customer service we have no internet connection with conflicting messages on sky vip app so I called customer services and have just hung up as was put on hold for nearly an hour ????just wanted info on timescale was all ????
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Trevor Martin
(@Trevormartin58) reported
from
Locks Heath, England
@SkySports @OfficialBHAFC what’s the point of fans wearing face coverings if they are not wearing them properly and pulling them down to shout towards the pitch as seen on tv
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Mark
(@Mark__Eadie) reported
from
Fareham, England
Still impossible to deal with @skytv @SkyUK. It’s just astonishing how bad their customer service is. Their menu system dumps most people out and that is infuriating when you have been TOLD to phone that but can’t. Van Rooyen and Colin Smith should be sacked. Useless.
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𝓣𝓸𝓫𝔂
(@IsSimplyAwesome) reported
from
Fair Oak, England
@SkyHelpTeam morning, there appears to be issues with broadband is the SO50 area, can you advise if this is being looked into?
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BARRY
(@XBAZAER) reported
from
Waterlooville, England
@SkyHelpTeam is there anyone in the Portsmouth area Internet dropping with mad pocket loss. Ive reset the box a few times still doesn't fix it please like/rt if you're having the same problem
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Ivan Lavelle
(@FinancialManage) reported
from
Southampton, England
@SkyUK wow you guys really suck. Second engineer appointment that I have booked. You cancers the first one , this time nobody turned up. You threaten to charge £65 if I am not in for the appointment..... appalling service
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Daniel Luff
(@DLUFF84) reported
from
Fair Oak, England
@SkyHelpTeam good morning my wifi is on with all green lights but no internet working.please help.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Basement Jack
(@TheBasementJack) reported
@SkyHelpTeam broadband is down yet again. When is this going to stop? There is a lockdown. We have to work from home. Awful service.
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FR
(@Frankegga) reported
@GMB @SkySports @Carra23 I don't think footballers should be prioritized, but workers first. 70/80 year olds can isolate, they're not needed for the economy and it's a waste of a vaccine if they'll die from underlying health issues anyways.
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Phill 🌈🦄
(@Phill_X) reported
@ThatsAllMarky @SkyUK Do it now. I had the same issue with Vodafone and the ombudsman sorted it and I got compensation too
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b e c c a 🧚🏻♂️✨ 𝚎𝚟𝚎𝚛𝚖𝚘𝚛𝚎
(@swiftbxcca) reported
@SkyHelpTeam we have no internet - we’ve ran the tests and it says outage in your area yet when I look at the service status, it says all is good in the area. Any help?
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Chris Page
(@chrisjamespage) reported
@SkyHelpTeam Hello. It is. Will my bill be automatically discounted to reflect the loss of service yesterday and the day before?
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Steven
(@spookyarcher84) reported
@SkyHelpTeam Had to phone sky customer services apparently an issue between main box and my house.stable at minute but seems to come and go every Friday night
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The Vatenen Touch (It's actually 7.9%)
(@celgt4) reported
@Nemesis_BT @SkyHelpTeam They are all the same. Hours wait on the line but your call 'is important to us' problem not solved then hours wait to talk to a human. It's customer service by inertia. They hope you will go away
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Dan White
(@dan_white89) reported
@SkySports It’s his effort that’s the problem. He’s become lazy. Doesn’t chase back. Doesn’t move off the ball well enough. He’s lost all motivation
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Andrew Doherty
(@AndrewDohertyRN) reported
@SkyHelpTeam @skyHelpTeam any chance of getting this resolved? Have spoken to numerous support staff, have followed all instruction, have had replacement router and still no internet
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Laura Marshall
(@L_Marshmallow) reported
@SkyHelpTeam when the Internet is so ****, only one person can be on the Internet at one time. I am so sure the paint on my wall dries faster than Google takes to load.