Sky Outage in Derby, England

@SkyHelpTeam I’ve had more problems with my internet since upgrading to better one than before!!! How is that possible!

So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!

@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

@Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.

I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises

@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

@SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!

@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

Dear @SkySports. Never, ever build games up again. Regards.

@SkyUK y is your WiFi so shit

@SkyHelpTeam my broadband appears to be down. I’m unable to diagnose much as I’m ill in bed but it looks like a DNS related problem.

@ChaplinJamie @SkySportsNews @Basfordutdfc I never get SkySports seeming apathy to none EPL or CL stuff. Log on to the app, no names in foreign game listing, no badges. In the age of the internet it's hardly difficult to populate that. They can employ me to do it happily.

@SkyHelpTeam what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

Gill, you've been a @SkyUK customer for ten years... Here's some film premiere tickets... Carl, you've been a customer for 27 years, you get jack sh*t.... Advert Vs Reality 😕

Someone please sack Graeme Souness off of Sky sports he’s full of Shit. Awful pundit if salah did that challenge it not even a challenge and it’s not malicious @SkySports #SkySports #united

@SkyHelpTeam why the hell do I pay over £60 a month when I can’t watch sod all on tv as your service is crap

@SkyUK just cancelled sky after over 10 years after having an awful broadband service for the last month. They v kindly did offer an upgrade for £50 or a service engineer to come round for £60. Good riddance

@SkySports Your red button service is garbage.

@SkyHelpTeam do you really think it’s acceptable to charge £40 for a call when we were on hold for an hour and never transferred through to anyone. #joke

@SkyUK @SkyHelpTeam cancel my account please

The only problem with @SkySports red button matches. Is it looks like Fifa 07 graphics. #NFFC #AVFC

@SkyUK @dooh10 @dooh10 @SkyUK I know how you feel mate! But the sky person above talking bullshit! They do the same !! Didnit to me in July, £90 for renew, I cancel and thenprice went down £10 a week until I joined BT. Which was around £45 less! #con #allthesame

**** @SkySports Bunch of *****. #NFFC #DCFC

@rosstheboss89 @SkyHelpTeam Full reset....... usually clears any issues

@SkyUK your internet is shit.

@SkySports why is the villa match not working on red button

Well it looks like @SkyUK don’t want my business either. Absolute shocking customer service from both companies.

@craigest1979 @SkySports @SkyOne So true. Got rid of the movies based on repeats got bt sport and amazon. I support forest so only good thing is the red button this season for all the midweek games but you’re right it’s overpriced essentially

@BTCare I am already in a queue on my mobile, I think it’s time to move to @SkyUK... been a loyal customer for years but the simple customer retaintion from yourself is terrible.

@SkyUK on Twitter are shit, their problem solver is shit as it had a problem, their Facebook chat is shit, their telephone helpline is shit. Yet I bet if I cancel everything with them because they are shit I’ll be charged for their shitness. 1/2

@SkyUK Internet is utter shit, don’t waste your time and money, look for a better service!

@SkyUK Internet is utter shit... end of story. Don’t waste your money and look for a better provider.

@SkyHelpTeam your Facebook chat customer service facility is a waste of time isn’t it? Been waiting for 2 hours for a response now.

@SkySports can’t you get a better conmentater than Andy Hinchcliffe? Awful!

@SkyHelpTeam Are there e mail problems in NG16 area Nottingham . Has not worked for over 24 hours thank you

Waiting for @SkyUK to be installed, and been told firstly they was stuck on a job, and now they’ve broken down! #SomeonesLieing #NewCustomer #LostCustomer

@skyhelpteam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped without solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyHelpTeam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyUK so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyUK.. Do you have any plans to upgrade the Sky Q Mini box so that they can also be connected to a UHD TV.. Cause the whole "fluid" viewing went out the window when we upgraded our main TV cause the mini boxes don't support uhd..

Strange how @virginmedia would rather lose an existing customer to @SkyUK than match the deal they offer to new business @UKTV @davechannel @taskmaster see you again soon

@SkyUK I am currently a Virgin media customer but thinking of moving to Sky. How soon could you do the installation?

Cannot wait to cancel ALL services with @SkyUK. Shocking service from day one, over two years ago. Constant issues with billing, issues with the sky box, sky store rentals and now MUTV! @SkyHelpTeam

So happy to be leaving @SkyUK...had terrible broadband for over 5 years, always being assured the next thing will work while I give them £90+ a month for 10 years! SkyQ is terrible as well! Looking forward to joining @virginmedia & getting broadband that works. #CustomerService

Stupid shot by Eoin Morgan, no need #EngvInd @SkySports

@SkyHelpTeam do you know why the preview for Overlord is not working

As much as I enjoy @SkyUK I can't understand why I'm paying over £100 a month for a service that ***** off at the first sign of rain..!! I live in Manchester, it ******* rains a lot....

This never gets old. I wouldn’t send the GSS panel to scout an U10’s match. Fact. @SkySports

Problems with Tv 📺 @SkyUK again , it's raining . Problems watching a broken up @ITVChase #theChase 👤 #Frustrated

@SkyHelpTeam my fibre speed has significally dropped noticing performance is very poor on any connected devices. Sky Web site says 76mb but I am lucky to see above 4mb on my devices.

@Needs1985 @pedrok87 @RickSpur @SkySports 😂 ******* I’m not that old fella

@primmacoffee @SkyUK If your already a customer no free tablet..new customers only

@SkySports rich beem the rules were never broken why change them at all they’ve been great for my lifetime!!

How dose that work to get the free Samsung tablet im already a sky mobile customer @SkyUK

I'm now officially a @SkyUK customer!!