Sky Outage in Derby, England

@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

Well @OfficialPDC, I can say that was the worst coverage ever! Apart from @DanDartsDawson, everything was rubbish! Could only watch on Sky Sports (that kept crashing!) as PDCTV website kicked me off after 2 mins and couldn’t get back on all night! #modusdarts #skysports

@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP

I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...

@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them

@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!

@deanolfc7 @TheHammer_Heald @SkyHelpTeam CANCELLED! **** da postponement, cut my bill in more than half!

@deanolfc7 @TheHammer_Heald @SkyHelpTeam Get an answer message give you options tell them your option tell you to do it online then hang up 😁

Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic

Don Goodman has always been a ******* ****. Horrid person. Get rid @SkySports don’t need him in the game

Well, this should be the view of @SkySports This is part of the problem; not calling it out.

@SkySports is there a more bias commentator on Scots football than Andy walker You can actually here him gag and choke on anything he says Motherwell 1-0 down rangers dominating Andy walker MOTHERWELL NEED TO GET THERE PASSING GAME GOING **** off andy

Pretty sure whoever is operating the camera for @SkySports at the @dcfcofficial game tonight has never watched a game of football on TV - giving me a headache!

Anyone else having sound problems on @SkySports

@RondoEleven @f1broadcasting @BBCSport @FIAFormulaE @SkyUK @BBCRedButton Oh shit yeah !!! Forgot that the red button has a channel.

Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!

@SkyHelpTeam @SkyUK No. I have been doing, to an advisor but then got a reply back saying office is closed. I will just see how it is after 30 days and cancel everything and move over to Virgin because I've had enough now.

@SkyHelpTeam how many times is too many times to not have full service at our home in over a space of a month. #AskingForAFriend 🤔

@SkySports **** stirring SlySpors,fuvkin disgrace,have some respect for those who have died.**** Off Sly scummy media shithouses.

@dean_deaniebum3 @jubbilsongal @SkySports I'd say never supported two teams 🤣🤣🤣🤣🤣🤣🤣🤣

@SkyHelpTeam this doesn’t help it says everything is fine when it’s not I’m not even getting 3mbps it’s just the wifi the stuff plugged in via Ethernet is running fine tho

@SkyUK im getting sick and tired with your broadband was off for hours last night and now it goes off and on every few hours just fix the problem because i dont have the patients of waiting around

@SkyHelpTeam Hi, I don’t want to downgrade my package I need it to be rectified to the correct amount agreed when I changed my package. Who would help in this instance, it needs to reflect the price in the agreement.

@JTG48451871 @SkySports @hdgomes Well it’s all the **** clubs crying and lying about tests and wanted it voided.

@SkySports You can apply that logic to any industry, not just football. A vaccine might never come, so there needs to be some level of compromise otherwise we will never move forward

@carlambrown @SkyHelpTeam @SkyUK I would contact your bank as they would help you. xx

@SkySports @SkySportsNBA @OvieSoko @TheHoopGenius Who cares, crap sport

So, a few months ago my bill with @SkyHelpTeam @SkyUK shot up from £63 to £94.99 suddenly, with no warning (that I knew of). Since then i've tried to contact them to cancel it. You're not allowed to phone unless you're vulnerable, it won't allow me to email them & when I go to