Sky Outage Report in Derby, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
The latest reports from users having issues in Derby come from postal codes DE1 and DE23.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Derby, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 22: Problems at Sky
Sky is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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Wi-fi (13%)
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TV (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Derby, England
The most recent Sky outage reports came from the following cities: Swadlincote, Nottingham, Derby, Heanor, Burton upon Trent and Loughborough.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Internet | |
| Nottingham |
Internet | |
| Swadlincote |
Internet | |
| Derby |
TV | |
| Derby |
Internet | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Derby, England
Latest outage, problems and issue reports in Derby and nearby locations:
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kevin palmer
(@kev_palmer) reported
from
Heage, England
@SkyHelpTeam we have lost our internet is there an issue in Belper area
-
Stephen Storer 🧣
(@StephenStorer23) reported
from
Swadlincote, England
@dill1044 @SkySports Yo nobody is gunna understand what you just said, that is some broken English
-
Jennifer Hart-Prager
(@MsJLHart) reported
from
Beeston, England
@SkySports @karunchandhok Racing incident 🏎🏎
-
Peter
(@All_Petered_Out) reported
from
Brinsley, England
@SkyHelpTeam hi please could you help? Looks like my broadband is down in NG16 like in lot of other places.
-
Dale
(@CAMBSHATTER) reported
from
Walton upon Trent, England
@StuartKemp525 Sadly this journey of greed started the day the Premier League was formed and so much money sucked from the game into the pockets of the few. @SkySports are a massive part of the problem. Fans need to insist on getting our game back not just for the wealthy who can afford it!
-
Geraldine Gray
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam hi there I assume we have no satellite signal because of the several inches of snow fall in the area.
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Peter
(@All_Petered_Out) reported
from
Brinsley, England
@SkyHelpTeam hi any news on the outage in NG16 Nottinghamshire? Just got off the phone with help team but didn’t have a timeline yet
-
Kirsty Law
(@Kirstylawdiscus) reported
from
Loughborough, England
@SkySports Literally never going to stop watching this
-
Gungey Gorman
(@EamonnRams) reported
from
Willington, England
Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊
-
Helen Greig
(@helengreig6) reported
from
Shardlow and Great Wilne, England
@kelda_kelly @SkyUK @OpenreachHelp It’s a good job you have an office to work from. Oh no! Hang on we’re in the middle of a pandemic 😡😡
-
Hannah Rose łł
(@Hannorrr1) reported
from
Swadlincote, England
@SkyHelpTeam common occurrence that my sky box doesn't work at 3am...normally I would say this is a great way to not fall into the rabbit hole of a rubbish sleeping pattern but when you fancy watching some TV to go back to sleep to instead of resetting the sky box every morning
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Jonathan Oakden
(@jonoakden) reported
from
Loughborough, England
Really not loving @SkyHelpTeam broadband right now. Constant disconnects. Now been down over an hour. Hub shows wan line up, but no dhcp. It’s just one problem after another.
-
mark teasel
(@Mteasel67) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi, not very happy with your service at the moment 😠😠, contacted you yesterday via DM, Our Landline hasn't worked since Wednesday, your online diagnosis didn't help, you don't answer your phone, my wife is an NHS nurse and is also vulnerable1/2
-
Kirk Davison
(@kirkinho7) reported
from
Burton upon Trent, England
@SkySports the sky sports scores app is terrible! Any chance of changing it back?
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Ben Hardy
(@ben_hardy89) reported
from
Ripley, England
@SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account
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kevin palmer
(@kev_palmer) reported
from
Heage, England
@SkyHelpTeam I have no internet is there an issue in my area ? Done all the diagnostics, this is totally unacceptable
-
Afton Allcock
(@Afton123) reported
from
Beeston, England
@SkyHelpTeam my internet has gone down in the NG9 area. It’s saying no known issues but can’t connect and tummy sky Q is saying the same. Can you help please. Already done the trouble shooting and line tests. Thanks
-
Amy Buxton
(@AmyBux21) reported
from
Eastwood, England
@SkyUK need to speak to an engineer but going round in circles on the automated line & online does not cover topic. Please help
-
Sarah Gosling
(@SarahK8Gosling) reported
from
Beeston, England
@SkyHelpTeam I keep getting message ‘we’re experiencing technical difficulties’ - I can’t get in to manage my account, this has been happening on and off for weeks. I get in once, go to get the info I need to finish my query and then I’m unable to proceed. Any clues on the issue?
-
Martyn Scott ⭐⭐
(@Martyns5) reported
from
Beeston, England
@SkySportsPL @SkySports Never a red
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Kalpesh Limani
(@kalpz_london) reported
@SkyHelpTeam Since upgrade to new broadband in nov, everytime the landline rings or we use it the network cuts out so then have to reconnect to work vpn as working from home. Not sure what to do, so frustrating.
-
Talbo
(@dpwlt) reported
@SkyHelpTeam Outage in East Lancashire? It would be really helpful if your line tests on the website actually worked and didn't just error
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sarah neale
(@sarah_neale9) reported
@SkyHelpTeam I have called EVERYDAY looking for updates because your "support" team never bother updating me. I shouldnt have to be trying to contact @OpenreachHelp myself to get this sorted
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These Are Flashes 🇬🇧🏴🇪🇺
(@theseareflashes) reported
@MattHarris6 @SkyHelpTeam Sky customer too with no broadband since the incident with the mast
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Gav Edwards
(@TangerineGav) reported
@SkyHelpTeam 2 emails received stating I’m entitled to new remote control as a platinum customer, go VIP app to find no option to order, tried to call customer services as previously advised but no joy getting through, I’m an unhappy customer of 11 years 😡
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swordfish
(@swordfi88065110) reported
@videocelts Rubbish , even we had offered £2m he would still sign for Liverpool over Celtic because of his personal terms we cannot compete with Sheffield Utd never mind Liverpool on that ! Your criticism should be at SKYSPORTS and the SPFL for the TV deals we are being offered !
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Daniel Brady
(@danielbrady82) reported
@LastWordOnSpurs @SkySports With how bad our own defence is, we need to keep him
-
Michael Brown
(@m0apc) reported
from
Garforth, England
@SkyHelpTeam is there an issue with broadband in LS25 ? Seems to be dropping sync frequently
-
Fuzz
(@dazraf) reported
Update: After six hours of constant retries of @SkyHelpTeam support system online, I got through an engineer. They ran a set of tests and said that there's an area wide issue for Sky. Note: only Sky. No issues with Virgin or other providers reported in our S/M groups.
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sarah neale
(@sarah_neale9) reported
@SkyUK @SkyHelpTeam @OpenreachHelp guess no one here will advise me on how to get any further with having my phone line sorted either. Your customer service is appalling. 18 DAYS STILL WAITING