Sky Outage Report in Shardlow and Great Wilne, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Shardlow and Great Wilne, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and Great Wilne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Sky
Sky is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Shardlow and Great Wilne, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Nottingham, Ilkeston, Swadlincote, Castle Donington, Ripley, Loughborough and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
TV | |
| Derby |
TV | |
| Nottingham |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Shardlow and Great Wilne, England
Latest outage, problems and issue reports in Shardlow and Great Wilne and nearby locations:
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James Bates
(@JamesBates1973) reported
from
Chellaston, England
@SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!
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Lisa
(@lisahaywood10) reported
from
Eastwood, England
@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
Oh come on @SkyUK, this is ridiculous. I’ve now been holding for 44 minutes!!!! Need to charge my phone. Terrible customer service 😡
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!
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soozy73
(@SoozyPeaches) reported
from
Loughborough, England
@SkyHelpTeam just had a panicked call from my Mum to say she has no phone or broadband! We are in Loughborough HELP!
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@Winnthinking @SkyUK Gave up after holding nearly an hour and sent a DM to help desk. Let’s see if that generates any customer service #shocking
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Mop MBE
(@forestfan_76) reported
from
Colwick, England
@SkyHelpTeam Need a direct number to cancel.
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Caroline Moss
(@cazmoss) reported
from
Mountsorrel, England
@SkyUK @SkyHelpTeam I gave up holding just before my phone showed 1 hour and still not spoken to anyone to help. Have DM’d you my details. Now let’s see if anyone calls me or if customer service remains non existent.
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Sarah Gosling
(@SarahK8Gosling) reported
from
Beeston, England
@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Alex Carlton
(@alexecarlton) reported
from
Swadlincote, England
Dear @SkySports. Never, ever build games up again. Regards.
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Alice Bombroff
(@SheepieStar123) reported
from
Coalville, England
@SkyHelpTeam Hi, we can't fet any internet at all from our Sky Q hub. Plus we can't sign in on the the sky website to test the broadband... not impressed with the price we are paying and having no internet..
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Chris McKenry
(@ChrisMckenry) reported
from
Barrow upon Soar, England
@SkyHelpTeam @SkyUK Hi, I want to remove a package from my tv subscription but it won’t let me do it online, it says I need to call. When I call it always says the wait is at least 20 mins. Not great service!
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James Bates
(@JamesBates1973) reported
from
Chellaston, England
@SkyHelpTeam what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!
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Jonathan Oakden
(@jonoakden) reported
from
Loughborough, England
@SkyHelpTeam my broadband appears to be down. I’m unable to diagnose much as I’m ill in bed but it looks like a DNS related problem.
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Simon Justice
(@justicevilla) reported
from
Shepshed, England
@SkyUK y is your WiFi so shit
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Daniel Hodson
(@daniel_hodson) reported
from
Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah H
(@mrshogben7) reported
from
Maidstone, England
@SkyUK absolutely disgusting customer services. On hold for an hour with no sign of being answered.
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SpennyUK71
(@SpencerWills) reported
from
North Petherton, England
It’s been a while, but time to call out @SkyHelpTeam but this time in relation to their #SkyMobile support. After a very long and painful ordering process, the online registration process is not working and there is a 45 minute wait for phone support 😡😡😡
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Mirella
(@Mirella2401) reported
from
Poplar, England
.@SkyUK as always bad service from you someone promised to get back to me by the latest on Friday night told me to bear with them...monday ....still haven’t heard from you!!!
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Habeas Corpus +🍺+💉+🚘=❌
(@GrumpyBiker1969) reported
from
York, England
@SkyHelpTeam we are trying to contact you all three numbers are not working. Please explain why
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Darren Ainge
(@Strangeainge) reported
from
West Bromwich, England
@SkyUK waited in 5 hours for BT Openreach engineer visit only to receive a text at 5:11 to say the “appointment has been missed” whatever that means. Unacceptable service for almost £160 per month. Virgin here we come!
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Roger Addison
(@raddison66) reported
from
Hazlemere, England
@SkySportsPL @SkySports Yes, a yellow for Son breaking down play. Gomes is knocked off balance and collides in to Aurier. Aurier is not at fault. (Ps I don’t support either team #nobias )
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Lady Carol
(@Cazz001) reported
from
Cardiff, Wales
So frustrating that my @SkyHelpTeam broadband is down again, 2 weeks, 2 @OpenreachHelp engineer visits, both assuring me it’s fixed - nope it’s not. #firstworldproblem
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shiny
(@shepardo43) reported
from
Brighton and Hove, England
@SkySportsPL @SkySports Watch the replay, son tripped him but wasn’t directly responsible directly for the injury, it was a fluke of enormous bad luck that his studs stuck in turf and his entire body weight went onto his trapped ankle.
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Adam Dandy
(@Adam_Dandy) reported
from
West Bromwich, England
Albion free Saturdays start off okay then just get a bit boring. Damn you @SkySports #wba
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Iain Stanley
(@Stanleyiain) reported
from
Upholland, England
@SkySportsNews @SkySports Martin Atkinson is the worst ref in premiership and should be retired so incentive what he has just done to Son