Sky

Sky Outage Report in Shardlow and Great Wilne, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Shardlow and Great Wilne, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Shardlow and Great Wilne and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Shardlow and Great Wilne, Derbyshire, England 02/10/2026 06:05

February 10: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Shardlow and Great Wilne, Derbyshire, England

The most recent Sky outage reports came from the following cities: Ilkeston, Nottingham, Derby, Burton upon Trent, Loughborough, Swadlincote, Heanor and Belper.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomDerby TV
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Shardlow and Great Wilne, England

Latest outage, problems and issue reports in Shardlow and Great Wilne and nearby locations:

  • PantherAS90 andrew😼 (@PantherAS90) reported from Clifton, England

    @Snide90735153 @SkyHelpTeam I’m having the same issue! Have been for over 2 weeks. It’s a joke Sky!

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports Definitely needed help spelling equaliser.

  • andyneal Andy Neal (@andyneal) reported from Belper, England

    By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!

  • MatthewWalne Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    @SkyHelpTeam Tried that and still not working.

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, you have renewed my contract but it’s not up until jan and I want to downgrade. Can you help please!

  • DarkSabers2013 😎Russ😎 (@DarkSabers2013) reported from Heanor and Loscoe, England

    @SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks

  • MatthewWalne Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    @SkyHelpTeam Hi, I’m trying to get Discovery + but when I scanned the QR code and entered my Sky ID the page just continually reloads and I can’t progress. Can you help please?

  • Natztar13 Natalie Thompson (@Natztar13) reported from Barrow upon Soar, England

    @SkyHelpTeam is there a problem with email today? Saying server connection failed and I haven’t changed anything

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    @SkyHelpTeam I managed to find the help line number on screen and phoned that. They were able to check From your end and apparently it's an external fault. You are sending an engineer out within the next 48 hours.

  • kates_angell Kate Angell (@kates_angell) reported from Burton upon Trent, England

    @SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!

  • ben_hardy89 Ben Hardy (@ben_hardy89) reported from West Bridgford, England

    @SkyHelpTeam It’s does nothing broadband signal good but just drops in and out

  • RobbieAdavies Rob Davies (@RobbieAdavies) reported from Eastwood, England

    Forest are going to cause a lot teams a lot of problems play good football and have a go #NFFC #premiereleague @SkySports

  • coralhayward Coral Hayward (@coralhayward) reported from Hartshorne, England

    @SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box

  • NeilNeilasher Neil Asher (@NeilNeilasher) reported from Mountsorrel, England

    @digitalmuggle @SkySports Exactly. Supermarkets would never get way with forcing you to buy three tins of baked beans, two loaves of bread and a pomegranate every time you wanted to buy a frozen ready meal, so why do TV stations force you to subscribe to buy channels you don't want to watch?

  • Rob_Hicks W1NGNUT 🎃 (@Rob_Hicks) reported from Kimberley, England

    Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼

  • TweetFlicker 𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I was waiting in line to reduce my sky package but keep getting cut off. Please can someone help. Thanks

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    @SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?

  • MatthewWalne Matthew Walne CFP™ (@MatthewWalne) reported from Mountsorrel, England

    Hello @SkyHelpTeam I’ve been waiting a month for a response, that’s not great customer service is it?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • realiannewton ian newton (@realiannewton) reported

    @SkyHelpTeam ffs sort it out sky ultra customer here with no internet?????

  • faywelling Fay Welling (@faywelling) reported

    @SkyHelpTeam Hi any news on when the issue will be fixed please?

  • 153chris chris anderton (@153chris) reported

    @SkyHelpTeam Our internet is down in HP2 area.

  • SimplytheTess Tessa Dowling (@SimplytheTess) reported

    @SkyHelpTeam @mariajony2 Why do you not have any updates? Took hours for you to admit there was something wrong in the first place, and now just keep copying and pasting the same message with no new info. Just let people know whats going on and people will.calm down.

  • benjamin_heap Benjamin robert heap (@benjamin_heap) reported

    @SkyHelpTeam Problems in Lancashire also BB12. Mini boxes won’t connect, done all the troubleshooting

  • elinawright1979 Elina Wright (@elinawright1979) reported

    @SkyHelpTeam Alton, Hampshire sky broadband down as well in our house, any update on when this is to be resolved? Sky app is not allowing us to run a test saying service unavailable

  • HurwoodRoy Roy Hurwood (@HurwoodRoy) reported

    @SkyHelpTeam How long will this be down for i want to play COD? :(

  • AlexiWheeler A L E X I ; (@AlexiWheeler) reported

    @SkyHelpTeam Over in West London and it’s been poor for about 4 hours.

  • CJABradbury Charlie (@CJABradbury) reported

    @SkyHelpTeam Hi guys. This is the second time in the last couple of weeks where I've had to reach out. I can't see any connection improvements despite an engineer having been booked 10 days ago to fix an issue outside my house. Still basically without WiFi. Can you please help?

  • NeilTay10244501 MBroken (@NeilTay10244501) reported

    @PaulHol03498918 @SkyHelpTeam @AndyBoxall Would deserve it, it’s been an on-going issue for 3 hours straight.