Sky Outage Report in Heanor, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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TV (52%)
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Internet (30%)
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Wi-fi (8%)
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Total Blackout (6%)
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Phone (2%)
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E-mail (2%)
Live Outage Map Near Heanor, Derbyshire, England
The most recent Sky outage reports came from the following cities: Mansfield, Nottingham, Derby, Ilkeston, Sutton in Ashfield, Heanor and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Mansfield |
TV | |
| Nottingham |
TV | |
| Nottingham |
Wi-fi | |
| Derby |
TV | |
| Derby |
TV | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor, England
Latest outage, problems and issue reports in Heanor and nearby locations:
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Nina Webster
(@nina090105) reported
from
Castle Donington, England
Well @OfficialPDC, I can say that was the worst coverage ever! Apart from @DanDartsDawson, everything was rubbish! Could only watch on Sky Sports (that kept crashing!) as PDCTV website kicked me off after 2 mins and couldn’t get back on all night! #modusdarts #skysports
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
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Colin Shanks
(@colin_shanks) reported
from
West Bridgford, England
I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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Daniel Buttar
(@danielbuttar) reported
from
Stapleford, England
Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @NAY81035166 @toonmadmike @SkySportsPub @SkySports Finally, what ********. When did you think they’d support people, when everything was open last week. *******
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Cyndi Innes
(@CyndiInnes) reported
@SkyHelpTeam Broadband down in AB12, no issues according to the app. Meant to be WFH.
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Mike
(@MikeCZEC) reported
@SkyHelpTeam Your broadband has been out since very late last night in the NE of Scotland. Your website says there are no faults in the area and yet there clearly is unless me, my friends, and those on your forums are coincidentally all facing the same problem.
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Nina
(@____n_i_n_a___) reported
@ZahirIbrahim @SkyUK Down in Moray too.... With same frustrating messages telling me that the problem is my set up because everything else is good
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Ronald Hearne
(@RonaldHearne18) reported
@SkyHelpTeam Allow me to explain something to you. I got a message last week. I could not open it. My daughter using a three mobile phone had to put the message onto her phone so that I could read my message?? Sky mobile is a very saddo network provider. You at the Sky mobile team? Sad losers
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Alistair
(@alistairkenny) reported
@SkyHelpTeam Broadband down yet again in many parts of Northern Scotland this morning. When will it be fixed, and why does this happen so frequently on your network??
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Gadget Girl
(@gadgetgirrl) reported
@SkyHelpTeam morning. Is there an issue with broadband in Aberdeen? Mine is down.
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Carol
(@bristolnback) reported
@SkyHelpTeam trying to access sky VIP via the mysky app and it just keeps taking me back to home page. Would like to book something, can you help?
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👍
(@marrm31688557) reported
@SkyHelpTeam Morning, Internet is down in AB12 for a good few customers. Website says no known outages. Please confirm if this is accurate, thanks
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stuart cook
(@stufc) reported
@scottgb73 @SkyHelpTeam Hopefully not as I’m sure I read it as saying it wouldn’t affect service.
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Craig Sandison
(@CraigSandison) reported
@SkyHelpTeam hi, no broadband in Inverurie, Scotland this morning, can you help? MySky app refusing to run connection tests