Sky

Sky Outage Report in Heanor, Derbyshire, England

Problems detected

Users are reporting problems related to: tv, internet and wi-fi.

The latest reports from users having issues in Heanor come from postal codes DE75.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor, Derbyshire, England 05/20/2025 15:30

May 20: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. TV (47%)

    TV (47%)

  2. Internet (35%)

    Internet (35%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heanor, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Matlock, Ripley, Alfreton, Heanor, Sutton in Ashfield and Kirkby in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham TV
United KingdomDerby TV
United KingdomNottingham TV
United KingdomNottingham Total Blackout
United KingdomIlkeston TV
United KingdomNottingham TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor, England

Latest outage, problems and issue reports in Heanor and nearby locations:

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

  • stevesmithdcfc Steve Smith (@stevesmithdcfc) reported from Chellaston, England

    I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

  • queensamantha73 Sam Armstrong (@queensamantha73) reported from Sutton in Ashfield, England

    @SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

  • MissBeBop Beebs ✨ (@MissBeBop) reported from Eastwood, England

    @SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

  • LisaHoppi San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

  • spencer12349 Daniel Spencer (@spencer12349) reported from Derbyshire, England

    @sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Need a direct number to cancel.

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported from Sutton in Ashfield, England

    @SkyHelpTeam same issue different day - again 😡😡 getting very bored of this now ! Send someone to fix the issue please or I’m cancelling my contract and will be after compensation for you guys not providing the service I pay for 😡😡😡

  • Jaylcooper J (@Jaylcooper) reported from Derbyshire, England

    @SkyUK your WiFi is a piece of ******* shit

  • noles1982 Ross O'Byrne (@noles1982) reported from Derbyshire, England

    @mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!

  • watto135 Darren Watkinson (@watto135) reported from Mansfield Woodhouse, England

    @SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2

  • SarahK8Gosling Sarah Gosling (@SarahK8Gosling) reported from Beeston, England

    @SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported from Sutton in Ashfield, England

    Absolutely sick to death of Sky now !! Multiroom never works - broadband is always slow and mobile network is crap !!! @SkyHelpTeam get an engineer to my house ASAP to remove your kit !!!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_traceydav Tracey Davies (@miss_traceydav) reported

    @SkyHelpTeam my broadband has gone down and I am trying to work from home - Corby area- help!

  • Iamthomasconroy Thomas Conroy (@Iamthomasconroy) reported

    @SkyUK Now we know where all the price increases go….not got better things to do like fix your service?

  • WatfordFC1979 Kman (@WatfordFC1979) reported

    @Macpac33 @SkySportsF1 @Max33Verstappen What do SkySports expect, posting this. Majority of the British public & ,evidently from Twitter, many F1 around the world all believe Masi broke the rules to suit his agenda. Difficult to imagine tons of glowing reviews about his training regime when massive clouds still hang.

  • chrisp196 Chris Palmer (@chrisp196) reported

    @SkyHelpTeam A very brief search suggests I'm not the only one finding the Sky line test to be inaccurate. Possibly it's falsified so that we can't invoke the "lower than guaranteed speed" clause to get out of contract. shady if you ask me. But these issues have been going for 3-4 months.

  • magicmarkbranch Mark Branch (@magicmarkbranch) reported

    @SkyHelpTeam I’ve tried messaging on here, it was impossible can I have somebody message me please. Issues with the service for days, can’t ring unless on WhatsApp

  • BYT1690 Bowtown Young Terrorists (@BYT1690) reported

    @SkySports Shoulda booted it off to ****

  • Sam_rizzer Sam (@Sam_rizzer) reported

    @SkyUK Gone a whole month with no internet issues, had no internet over Xmas, had engineers out, new router and here we go again, all day yesterday and now today internet dropping out, making working from home impossible.But still expect and charge us full amount . So frustrating

  • Adam10434590 Adam (@Adam10434590) reported

    @SkySports Lucky the poor little thing wasn’t at the westham game

  • canalangel nbangel (@canalangel) reported

    Who the f*** is “integra”? I have never signed up with them. I presume they are a dark web trouble selling peoples details. That’s why I don’t subscribe to @skyuk or @Meta #facebook. Once upon a time I had an account with Facebook. Anyway, email is disabled good luck losers

  • chrisp196 Chris Palmer (@chrisp196) reported

    @SkyHelpTeam If my connection is anywhere near the 79Mb/s in the line test, would you be able to suggest a reason that 1) the line test previously showed connected when there was a known outage in my area and 2) why 1080p videos buffer with only one device connected 2 metres from the router.