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Sky outages and service status in Ilkeston, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 0 outage signals in the last 24 hours around Ilkeston, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 23, 3:10 PM GMT+1.
  • 45% Internet (45%)
  • 30% TV (30%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 25: Problems at Sky

Sky is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkeston, England

The most recent Sky outage reports came from the following cities: Mansfield, Ilkeston, Derby, Nottingham, Long Eaton, and Kirkby in Ashfield.

CityProblem TypeReport Time
Mansfield Wi-fi 2 days ago
Ilkeston Internet 2 days ago
Derby E-mail 4 days ago
Ilkeston Internet 5 days ago
Nottingham Internet 6 days ago
Nottingham Phone 8 days ago

Nearby cities with recent reports

Mansfield

1 recent signals

2 days ago
Derby

1 recent signals

4 days ago
Nottingham

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • HurstRuns
    GH (@HurstRuns) reported from Beeston, England

    @SkyHelpTeam @SkyUK No. I have been doing, to an advisor but then got a reply back saying office is closed. I will just see how it is after 30 days and cancel everything and move over to Virgin because I've had enough now.

  • Afton123
    Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks

  • KaneJDrew
    Candy Kane (@KaneJDrew) reported from Blackwell, England

    Paying £25.95 for @SkySportsBoxing Box Office for the picture quality to be pixelated and jumping every 10 seconds. Prices are ridiculous anyway, never mind the stream being shite. Are we *************** @SkySports?! #JoshuaPulev #Boxing #BoxOffice

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks

  • MarkScothern
    Mark Scothern (@MarkScothern) reported from Sandiacre, England

    Well, this should be the view of @SkySports This is part of the problem; not calling it out.

  • antonybones
    tony wood (@antonybones) reported from Cotgrave, England

    @SkySports Twatter people never disappoint 🙄🙄🙄

  • ben_hardy89
    Ben Hardy (@ben_hardy89) reported from Ripley, England

    @SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account

  • Chilli_Monkey
    Adam Fillingham (@Chilli_Monkey) reported from Sutton in Ashfield, England

    @TCF87 @FiMorty @SkySports I think historically yes, but recently it’s happening less and less. We’ve seen Walker at CB but that’s more down to injury and he suited the role in the end. Vardy didn’t play much in the tournament because Kane was scoring. Any other examples?

  • owensummers
    Owen Summers (@owensummers) reported from Awsworth, England

    @SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP

  • therev1256
    michael patrick morley (@therev1256) reported from Sutton in Ashfield, England

    SkySports only have this idiot on because they can guarantee that he will make an absolute **** of himself every time he opens his mouth

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.

  • owensummers
    Owen Summers (@owensummers) reported from Awsworth, England

    @SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!

  • BuddahsBrother
    El-Guapo (@BuddahsBrother) reported from Annesley, England

    @ChaplinJamie @SkySportsNews @Basfordutdfc I never get SkySports seeming apathy to none EPL or CL stuff. Log on to the app, no names in foreign game listing, no badges. In the age of the internet it's hardly difficult to populate that. They can employ me to do it happily.

  • andyneal
    Andy Neal (@andyneal) reported from Belper, England

    By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!

  • CarnorJax87
    Jax (@CarnorJax87) reported from Annesley, England

    @SkyHelpTeam @AskJames Sky it's not showing up. Says no events. Once again your service fails.

  • jason_bearder
    jay nffc (@jason_bearder) reported from Alfreton, England

    @Inzy213 @SkySports Awful

  • pidgepie
    Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam Doesn’t give that option! Apparently there is an issue in my area, Nottingham ... any updates?

  • pidgepie
    Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Trev_Ange
    Miss Handsome Pants (@Trev_Ange) reported

    @jammierooroo @SkyUK I worked in a B.T. call centre after Uni in the 90s. The culture then was cold call and Sell, Sell, Sell. We were tethered to those headsets like battery chicken, calls monitored and sometimes messages mid-call instructing operators of hook language to secure sales. It was awful

  • jiver66
    Julie Ivers (@jiver66) reported

    @jammierooroo @SkyUK ****** are they still doing that? I helped an elderly lady over 15yrs ago fight against Sky for the same reason! I've personally never had and never will have a Sky subscription, they're rip off merchants in my eyes. Heck I don't even watch TV any more, don't have one.

  • Carolin73927687
    Caroline (@Carolin73927687) reported

    @jammierooroo @SkyUK I’ve been without broadband for 3 weeks and no closer to getting it turned on. Can’t speak to anyone unless you threaten to cancel @SkyUK the worst service and if I could I’d leave. If it’s not sorted soon I will be

  • SepLad
    Andy (@SepLad) reported

    @jammierooroo @SkyUK Sky has a bad reputation when it comes to renewals/contracts

  • loverlyliza
    Lisa (@loverlyliza) reported

    @jammierooroo @SkyUK There must be a 14 day cooling off period for her to cancel. Get her another provider. It’s pretty simple these days. Unacceptable. Poor lady. Appalling from Sky.

  • Blakely1970K
    Kelly Blakely (@Blakely1970K) reported

    @jammierooroo @PetuniaSmith6 @SkyUK This is what they do,their customer services are really pushy and come across as very intimidating.Before you know it you are talked into taking a package that you dont want or need.Tried the same with my brother in law who has a learning disability,easy prey unfortunately.

  • TheFluffster1
    TheFluffster1 (@TheFluffster1) reported

    @jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.

  • kinlochleven7
    Winston Smith (@kinlochleven7) reported

    @jammierooroo @Su15100307 @SkyUK And then spend 20+ mins in a queue listening to piped music before losing the will to live and hanging up. If you can add packages online then you should be able to cancel / remove them online too

  • cal52612
    One Cal (@cal52612) reported

    @jammierooroo @lisareality1 @SkyUK I'm going through same with VM , promised over 300 on Internet connection barely reaching 50 but according to them its over 200 and not a problem, I've even explained to them its no good measuring to Dublin where the server is,measure from the property in the North East, useless

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.