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Sky outages and service status in Ilkeston, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 12 outage signals in the last 24 hours around Ilkeston, including 12 direct reports.
  • The most common problems reported in this area mention Internet, Phone, and TV.
  • The most recent signal from this area was received Aug 13, 9:37 PM GMT+1.
  • 47% Internet (47%)
  • 24% Phone (24%)
  • 15% TV (15%)
  • 12% Wi-fi (12%)
  • 3% E-mail (3%)

The latest reports from users having issues in Ilkeston come from postal codes DE7 .

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Ilkeston, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Ilkeston, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 14: Problems at Sky

Sky is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Ilkeston, England

The most recent Sky outage reports came from the following cities: Derby, Nottingham, Sutton in Ashfield, Heanor, Ilkeston, Alfreton, and Mansfield.

CityProblem TypeReport Time
Derby TV 19 hours ago
Derby Phone 19 hours ago
Derby Internet 19 hours ago
Nottingham Internet 20 hours ago
Derby Phone 20 hours ago
Nottingham TV 20 hours ago

Nearby cities with recent reports

Derby

5 recent signals

19 hours ago
Nottingham

5 recent signals

20 hours ago
Sutton in Ashfield

1 recent signals

20 hours ago
Heanor

1 recent signals

20 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Sky Issues Reports Near Ilkeston, England

Latest outage, problems and issue reports in Ilkeston and nearby locations:

  • JamesBates1973
    James Bates (@JamesBates1973) reported from Chellaston, England

    @SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

  • DarkSabers2013
    😎Russ😎 (@DarkSabers2013) reported from Heanor and Loscoe, England

    @SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps

  • MJNashy
    Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks

  • Chilli_Monkey
    Adam Fillingham (@Chilli_Monkey) reported from Sutton in Ashfield, England

    @TCF87 @FiMorty @SkySports I think historically yes, but recently it’s happening less and less. We’ve seen Walker at CB but that’s more down to injury and he suited the role in the end. Vardy didn’t play much in the tournament because Kane was scoring. Any other examples?

  • CarnorJax87
    Jax (@CarnorJax87) reported from Annesley, England

    @virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC

  • ben_hardy89
    Ben Hardy (@ben_hardy89) reported from West Bridgford, England

    @SkyHelpTeam It’s does nothing broadband signal good but just drops in and out

  • lylehubbard_
    𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • forestfan_76
    Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!

  • queensamantha73
    Sam Armstrong (@queensamantha73) reported from Sutton in Ashfield, England

    @SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

  • All_Petered_Out
    Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi please could you help? Looks like my broadband is down in NG16 like in lot of other places.

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam My equipment and set up is fine. There is a known issue in nottingham according to your website. How long will it be?

  • danielbuttar
    Daniel Buttar (@danielbuttar) reported from Stapleford, England

    Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic

  • owensummers
    Owen Summers (@owensummers) reported from Awsworth, England

    @SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!

  • Afton123
    Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I returned my broadband to you on the 7th December. I’ve had a text about returning it and the charge. I have proof of postage. Can someone help please

  • ben_hardy89
    Ben Hardy (@ben_hardy89) reported from Ripley, England

    @SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account

  • statts1971
    Mark Hefter (@statts1971) reported from West Bridgford, England

    @superdog1984 @NAY81035166 @toonmadmike @SkySportsPub @SkySports Finally, what ********. When did you think they’d support people, when everything was open last week. *******

  • adegillman
    Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • SimonSharpe89
    Simon Sharpe (@SimonSharpe89) reported

    @SkyHelpTeam Your help is ****.... Can u give me a UK help centre instead of ai

  • MikeyFromUK
    Mike (@MikeyFromUK) reported

    @SkyHelpTeam At no point was I speaking to you, Sky, ya ****. Probably why your company is going down the hole

  • EnglishRhino
    Ryan Cuthbertson (@EnglishRhino) reported

    @SkyHelpTeam all three of my sky mobiles have no signal at all, I’ve tried to report it on my Vodafone phone and it says system down Any update ?

  • DannyLee1980
    Danny Lee ♿🐕‍🦺🇬🇧🎖️ (@DannyLee1980) reported

    @PaulRidley5 @SkyHelpTeam @SkyUK Have you tried to enable WiFi calling it should allow you to receive sms while the local masts is down.

  • rory1972ham
    rory hamilton (@rory1972ham) reported

    @cxdi55 @skytv @SkyHelpTeam I was a customer with three for around 25 years phone contract renewal for similar package was £35 now gone up to £80 with 2 increases to come during contract went to giffgaff £14 pm

  • ianscanlon3
    IanScanlon3-3 (@ianscanlon3) reported

    @cxdi55 @skytv @SkyHelpTeam Was with SKY for over 20 years. Called them looking for a better deal, they said they had none. I cancelled there and then. They could not care less. I now get Netflix and Prime for next to nothing. Have never missed SKY.

  • debs_robinson
    Debs Robinson (@debs_robinson) reported

    @SkyHelpTeam I love when u are close to the end of contract and everything keeps going into muppet mode and not working. You have to ask the question is it a ruse to claim better products and charge u more??????? Maybe it’s time for a change !!!!!

  • EmrysToySoldier
    Emry's Toy Soldier (@EmrysToySoldier) reported

    @cxdi55 @skytv @SkyHelpTeam Can't wait for my renewal to come end of the year, leaving instantly save me as I can then cancel bbc licence too. Plus there customer service is dire now.

  • WhyAmIBored2
    WhyAmIBored (@WhyAmIBored2) reported

    @cxdi55 @skytv @SkyHelpTeam everyone who complains about new customer pricing needs to have a good think every once in a while. it's an OFFER used to INCREASE customer numbers. same happens with many different services.

  • zameerali4
    Zameer Ali (@zameerali4) reported

    @SkyHelpTeam @SkyUK please can you sort the network out, phones not working and neither can I make any calls. Seems likely global issue but I can’t go to work without it. I can’t even ring customer services as not allowing to make any calls