Sky Outage in Ilkeston, Derbyshire, England

@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

@SkyHelpTeam I've had sky q almost 3 weeks and so far...its crap. Twice I've had to turn power off at the wall just to reset the box because the remote has stopped working. Bring back sky plus!!!

Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

@SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

Isn't it time for @SkyUK to include the BBC Local Radio network to their guide. Obviously, not ALL of them; I can't see a situation where someone in Gateshead would regularly listen to radio Devon. Instead, it'd be on a region by region basis like the default 101 & 103 channels.

@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

@SkyHelpTeam same issue different day - again 😡😡 getting very bored of this now ! Send someone to fix the issue please or I’m cancelling my contract and will be after compensation for you guys not providing the service I pay for 😡😡😡

Absolutely sick to death of Sky now !! Multiroom never works - broadband is always slow and mobile network is crap !!! @SkyHelpTeam get an engineer to my house ASAP to remove your kit !!!

@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

@SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!

@SkyHelpTeam Need a direct number to cancel.

@SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!

Fantastic customer service by @SkyUK today, forgot the Guys name but sorted me a right package out 👌🏻👌🏻

@ChaplinJamie @SkySportsNews @Basfordutdfc I never get SkySports seeming apathy to none EPL or CL stuff. Log on to the app, no names in foreign game listing, no badges. In the age of the internet it's hardly difficult to populate that. They can employ me to do it happily.

@SkyHelpTeam what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkySportsPL @SkySports brilliant tackel not even a foul never mind sending off

Someone please sack Graeme Souness off of Sky sports he’s full of Shit. Awful pundit if salah did that challenge it not even a challenge and it’s not malicious @SkySports #SkySports #united

@brendonmla @KodiTV @SkyUK @netflix Last time I tried using raw Kodi, the addons kept throwing up errors like someone who had put sugar on their Sunday lunch instead of salt. If they worked properly, there wouldn't be any need for the third party scene.

@SkyHelpTeam why the hell do I pay over £60 a month when I can’t watch sod all on tv as your service is crap

@SkyUK just cancelled sky after over 10 years after having an awful broadband service for the last month. They v kindly did offer an upgrade for £50 or a service engineer to come round for £60. Good riddance

@SkySports Your red button service is garbage.

@SkyHelpTeam do you really think it’s acceptable to charge £40 for a call when we were on hold for an hour and never transferred through to anyone. #joke

I’m assuming @SkyHelpTeam will be offering me some form of compensation for having zero mobile service all day 🤔🤔

The only problem with @SkySports red button matches. Is it looks like Fifa 07 graphics. #NFFC #AVFC

Oh the irony @SkyHelpTeam is that my sky q box won’t connect to my sky router but had absolutely no issue connecting to my virgin router 😡😡 #haveimadeamistake

@SkyHelpTeam I would very much like to know why my#sky bill hase gone from £18 to £40 a month now! This is extortionate! If you don’t give me my deal back I will be leaving sky for good! I am a valued customer and have been with sky for over 4 years now!

**** @SkySports Bunch of *****. #NFFC #DCFC

***** horrible Leeds scum. They should be ashamed after knowingly cheating to get a result against @NFFC Kemar Roofe confirmed live on @SkySports he knew he'd handled the ball for his "goal". Deserves a lengthy ban @SkyBetChamp @FA #NFFC #ForestTilliDie

@SkySports do you actually pay these idiots for covering EFL games, I mean seriously, Prutton just called Forest Middlesbrough 🤔. Rosenoir speaks sense but Goodman on commentary makes me want to cancel my subscription.....seriously 😡

@SkyUK your internet is shit.

@craigest1979 @SkySports @SkyOne So true. Got rid of the movies based on repeats got bt sport and amazon. I support forest so only good thing is the red button this season for all the midweek games but you’re right it’s overpriced essentially

@SkyUK on Twitter are shit, their problem solver is shit as it had a problem, their Facebook chat is shit, their telephone helpline is shit. Yet I bet if I cancel everything with them because they are shit I’ll be charged for their shitness. 1/2

I had an interesting problem with my @SkyUK box this morning; it was lit up like a #Christmas tree. Every light was turned on and and the blue Q was glowing. Don't worry, we cleared it by resetting it. I'm just curious whether you've encountered this before?

@SkyUK Internet is utter shit, don’t waste your time and money, look for a better service!

@SkyUK Internet is utter shit... end of story. Don’t waste your money and look for a better provider.

Are these commentators Boro fans @SkySports never heard such a one sided perspective before.. #lufc @PhilHayYEP

@SkySports can’t you get a better conmentater than Andy Hinchcliffe? Awful!

@SkyHelpTeam Are there e mail problems in NG16 area Nottingham . Has not worked for over 24 hours thank you

Waiting for @SkyUK to be installed, and been told firstly they was stuck on a job, and now they’ve broken down! #SomeonesLieing #NewCustomer #LostCustomer

@skyhelpteam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped without solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyHelpTeam so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@SkyUK so your FB messenger system clearly doesn't work. Let's see if Twitter works. I was conversing with a Sky Q expert about an issue yesterday evening, he then just stopped with solving my problem and has been AWOL for 24 hours now. Not good enough.

@nickmellor35 @SkySports @NFFC Yes. He's a biased idiot. Hates us

@SkyUK.. Do you have any plans to upgrade the Sky Q Mini box so that they can also be connected to a UHD TV.. Cause the whole "fluid" viewing went out the window when we upgraded our main TV cause the mini boxes don't support uhd..

@SkyUK Hello. I have recently removed myself from the so called 'services' of @virginmedia because their customer service is an absolute joke. I will either choose you or @bt_uk as a replacement. Sell yourself to me.

@SkyUK 30 minute wait to get through to an operator is unacceptable, ******* disgrace, ***** horrible peadophilic service provider, how sky are still going is beyond me.

@bt_uk Hello. I have recently removed myself from the so called 'services' of @virginmedia because their customer service is an absolute joke. I will either choose you or @SkyUK as a replacement. Sell yourself to me.

@SkyUK can somebody help me please as the online portal for my payment isn't working

@SkyUK disappointed at the foul service that I received from these 4 incompetent fools today!!!

@Vaslineboy @SkyHelpTeam @SkyCinema I’m gonna bullet it for Netflix. It’s a lot of money for a poor service

@virginmedia not even with you anymore but yet your customer service still amazes me how shit it is! Also how poor your customer service team is and how little you care about the customer! So glad I switched to @SkyUK

@SkyHelpTeam why is my broadband terrible!!! Wish I could still get virgin media

@SkyHelpTeam so furious at the terrible service i received today..spent a whole hour speaking to 4 incompetent fools!!! please family and friends do not take out any service's with Sky! 4 years wasted!!!

Just spent over 30 minutes trying to get through to @SkyUK about my TV services not working. They didn’t answer. Terrible customer service.