Sky Outage in Ripley, Derbyshire, England

@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

@SkyHelpTeam I've had sky q almost 3 weeks and so far...its crap. Twice I've had to turn power off at the wall just to reset the box because the remote has stopped working. Bring back sky plus!!!

@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

@SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2

Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.

@SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

@flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.

I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

@mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********

@sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.

Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

@SkyUK your WiFi is a piece of ******* shit

@virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

@davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

@SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

@SkyHelpTeam same issue different day - again 😡😡 getting very bored of this now ! Send someone to fix the issue please or I’m cancelling my contract and will be after compensation for you guys not providing the service I pay for 😡😡😡

Absolutely sick to death of Sky now !! Multiroom never works - broadband is always slow and mobile network is crap !!! @SkyHelpTeam get an engineer to my house ASAP to remove your kit !!!

@munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

Fantastic customer service by @SkyUK today, forgot the Guys name but sorted me a right package out 👌🏻👌🏻

@SkyHelpTeam Hi I’m at my parents and there sky Q box has had no satellite signal for two days the box has been turned off and on but that didn’t help

@ChaplinJamie @SkySportsNews @Basfordutdfc I never get SkySports seeming apathy to none EPL or CL stuff. Log on to the app, no names in foreign game listing, no badges. In the age of the internet it's hardly difficult to populate that. They can employ me to do it happily.

@SkyHelpTeam what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkyUK what a joke your company is. Three hours on the phone between two of us today. Was going to upgrade but your staff couldn’t be bothered to call back as they agreed to do. Can’t wait to leave now, you deserve your appalling customer service reputation!

@SkySportsPL @SkySports brilliant tackel not even a foul never mind sending off

Someone please sack Graeme Souness off of Sky sports he’s full of Shit. Awful pundit if salah did that challenge it not even a challenge and it’s not malicious @SkySports #SkySports #united

@EFL @SkyBetChamp @SkyBetLeagueOne @SkySports Two local Derbies now on a Monday evening, terrible. This really is poor, the same happened to the last Derby v Forest fixture and it was the worse for atmosphere I have ever been to.

@SkyHelpTeam why the hell do I pay over £60 a month when I can’t watch sod all on tv as your service is crap

@SkyUK just cancelled sky after over 10 years after having an awful broadband service for the last month. They v kindly did offer an upgrade for £50 or a service engineer to come round for £60. Good riddance

@SkySports Your red button service is garbage.

@SkyHelpTeam do you really think it’s acceptable to charge £40 for a call when we were on hold for an hour and never transferred through to anyone. #joke

@fazzy30 @andynors80 @SkyUK faz you can move away from your own argument without help from us

@fazzy30 @SkyUK As I already said I refused to renew my BT subscription as the commentary of clowns like Hargreaves, Savage and McManaman was so bad

@fazzy30 @SkyUK Stand by my last tweet with Neville, and the commentary on BT is a shambles, I didn't renew because of how bad it was, same with the boxing, it's a joke

@hoult71 @GNev2 @Carra23 @SkySportsPL @SkySports Believe it or not but I heard some at LUTON a couple of seasons ago. There was a steward 2 yards away who did nothing but he was only a kid & it was a middle aged bloke. I told him to pack it in, he told me to **** off, I took his photo & said I am reporting you. He soon stopped.

@SkyUK Its a crap offering considering everyone will be at home USING THEIR WIFI! O2 customers getting 2g free in january! Sky you never cease to amaze me with your poor offerings

I’m assuming @SkyHelpTeam will be offering me some form of compensation for having zero mobile service all day 🤔🤔

The only problem with @SkySports red button matches. Is it looks like Fifa 07 graphics. #NFFC #AVFC

@SkyHelpTeam Hi, this will be the 4th time I have DM you about this and each time you have suggested the same options none of which have worked. So please either suggest a solution or day you can’t help!

Oh the irony @SkyHelpTeam is that my sky q box won’t connect to my sky router but had absolutely no issue connecting to my virgin router 😡😡 #haveimadeamistake

@SkyHelpTeam I would very much like to know why my#sky bill hase gone from £18 to £40 a month now! This is extortionate! If you don’t give me my deal back I will be leaving sky for good! I am a valued customer and have been with sky for over 4 years now!

@jordon1989 @SkySports Such a shit decision Jordan I don’t know who has the brains in sky to decided this but proper shit

**** @SkySports Bunch of *****. #NFFC #DCFC

***** horrible Leeds scum. They should be ashamed after knowingly cheating to get a result against @NFFC Kemar Roofe confirmed live on @SkySports he knew he'd handled the ball for his "goal". Deserves a lengthy ban @SkyBetChamp @FA #NFFC #ForestTilliDie

@SkySports do you actually pay these idiots for covering EFL games, I mean seriously, Prutton just called Forest Middlesbrough 🤔. Rosenoir speaks sense but Goodman on commentary makes me want to cancel my subscription.....seriously 😡

@SkyUK your internet is shit.

@craigest1979 @SkySports @SkyOne So true. Got rid of the movies based on repeats got bt sport and amazon. I support forest so only good thing is the red button this season for all the midweek games but you’re right it’s overpriced essentially

When you finally sit down with @SkyUK #skyQ and see a @NetflixUK #comingsoon! This makes me #happy! Just in time for #Christmas!

@SkySports your services are absolute dog shit

It's taking way too long to sign Bruno Fernandes and Harry Maguire. Its like your (Ed Woodward) running time down to save money when we should be spending right now @ManUtd #MUFC #TransferTalk #SkySports

@nate_pooreodigy @ErrolWisdom @KXNGB33ZY @BleacherReport @SkySports @brfootball Yeap. And I never said that Dembele is better than Neymar it’s just that we’re giving them a 22 years old guy with too much future when we can offer another guy for example Rakitic

My broadbands been on and off for atleast 8 days now, I'm paying £30 a month for something that only works about half the time... Tried getting in touch the last few days but it doesn't seem to be getting anywhere. Help on go to fix this would be appreciated @SkyHelpTeam @SkyUK

Bmt Sky WiFi is shit Yo @SkyUK **** you and your WiFi

@sintas_pedro @YonaMzigu @zakklemmerrr @beedgreat @L_M_M_99_ @LukaJovicSZN @brfootball @SkySports You are deluded like managers and players haven't said the same about Ronaldo you just sound stupid ....

Money you pay for @SkyUK and you get shit like overlord

Dear @SkyHelpTeam we decided to cancel our TV & internet with you guys to save a buck or 2. We went with @bt_uk They have messed us about and we are super sorry we left you. Can you please take us back. We will never be bad again.

@craigymcmillan @SkyHelpTeam Yes - and that’s what I do ... a few times a month ... I’m getting fed up of running up and down the stairs, especially at 4am Sigh!

@BeckyBarrister @NotMyFngProblem @SkyHelpTeam Force them to do a wire connection upstairs. They always work issue downstairs. Though occasionally have issues as it tries to connect my Wi-fi in my library. Go into settings see if you have 4 ticks ... C

@rusheurope @SkyUK Did you get longer than 24hours after your install, your lucky if you did, and sky customer service cant see why your not happy when you your tv and broadband stops working after a day, we will get an engineer out in few days, absolute joke