Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 12/12/2025 06:05

December 12: Problems at Sky

Sky is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomDerby TV
United KingdomNottingham TV
United KingdomDerby TV
United KingdomNottingham TV
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • Josh9b Josh Buckley (@Josh9b) reported from Derbyshire, England

    @SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??

  • LisaHoppi ❌ L ❌ 🐘🦒🏳️‍🌈 (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam My Netflix won’t app won’t work on my Sky box, is there a problem with it?

  • ben_hardy89 Ben Hardy (@ben_hardy89) reported from Ripley, England

    @SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account

  • kev_palmer kevin palmer (@kev_palmer) reported from Heage, England

    @SkyHelpTeam I have no internet is there an issue in my area ? Done all the diagnostics, this is totally unacceptable

  • baggo89 L.I.am (@baggo89) reported from Derbyshire, England

    @SkySports is about time you replace Don goodman? He doesn't understand why we were celebrating to getting to a play off final after bein 2-0 down and doesn't understand why players celebrate staying up on final day. #dcfcfans

  • SarahK8Gosling Sarah Gosling (@SarahK8Gosling) reported from Beeston, England

    @SkyHelpTeam I keep getting message ‘we’re experiencing technical difficulties’ - I can’t get in to manage my account, this has been happening on and off for weeks. I get in once, go to get the info I need to finish my query and then I’m unable to proceed. Any clues on the issue?

  • forestforever11 forest forever (@forestforever11) reported from Hucknall under Huthwaite, England

    @SkySports Think, stupid predictive text.

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @MarkTaylor1979 @Vellerz @SkySports Most important player? Clueless. He’s been our worst player so far in the Euros and that’s a fact.

  • DaleHall1964 JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England

    @SkyHelpTeam Yes. Giro d'Italia live coverage. There must be a contact email...or phone for problems.

  • DaleHall1964 JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England

    @SkyHelpTeam That's no help whatsoever. Give me a contact email address. The help section just takes me back to the same page, whatever I select as the fault. Contact tab does the same!

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month

  • pidgepie Geraldine Gray (@pidgepie) reported from Beeston, England

    @SkyHelpTeam hi there I assume we have no satellite signal because of the several inches of snow fall in the area.

  • kev_palmer kevin palmer (@kev_palmer) reported from Heage, England

    @SkyHelpTeam we have lost our internet is there an issue in Belper area

  • ToBeClaire Claire (@ToBeClaire) reported from Derbyshire, England

    @SkyHelpTeam my bill has been increased by £20 per month as a discount has ended, I was lead to believe that the discount was for 18 months but it ended after 12. How do I make a complaint? I'm currently trying to get through to the cancellations team but waited 27mins already

  • MsJLHart Jennifer Hart-Prager (@MsJLHart) reported from Beeston, England

    @SkySports @karunchandhok Racing incident 🏎🏎

  • CharlotteKBill Charlotte Billington (@CharlotteKBill) reported from Derbyshire, England

    @SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!

  • Chilli_Monkey Adam Fillingham (@Chilli_Monkey) reported from Sutton in Ashfield, England

    @TCF87 @FiMorty @SkySports I think historically yes, but recently it’s happening less and less. We’ve seen Walker at CB but that’s more down to injury and he suited the role in the end. Vardy didn’t play much in the tournament because Kane was scoring. Any other examples?

  • LynnC0924 Lynn Clayton (@LynnC0924) reported from Pleasley, England

    @SkyHelpTeam major broadband issues in my area but My Sky says no issues

  • ourlauzy Lauz (@ourlauzy) reported from West Bridgford, England

    The language doesn’t offend me!! We are all saying far worse at home. The crap football offends me @SkySports #nffc

  • goonerridge Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam When I can get internet on my device the line test usually comes up fine. The problem is is that half the time some of the devices in the house can connect and half the devices can’t. It’s been like this since I renewed my subscription at Christmas and it’s beyond a joke!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • aliceburrows9 Alice Burrows (@aliceburrows9) reported

    @bt_uk yep me up! Cut out before last round! Fuming 😤 how do I get a refund! Total waste of money!!!!!!! @SkyHelpTeam @DailyMailUK

  • LibertasBM Andrew Wright (@LibertasBM) reported

    @SkyHelpTeam @SkyGroup completely unacceptable tonight. Paid £20 for the Fury fight on BT Sport Box Office via Sky Glass and the stream ended before the final round. Stream cut out at 4 hours 30, can’t watch live. I would like a refund. @btsport

  • Bethenay Beth (@Bethenay) reported

    @SkyHelpTeam paid for the boxing and cut out in the 7th round, brilliant! Full refund please?!

  • Michael_Haig Michael (@Michael_Haig) reported

    I’ll expect my refund tomorrow morning thanks. @SkyUK @SkyHelpTeam @btsport Paid £19.95 for Paul v Fury on BT Sport Box Office and it cut off just before round 8. Only showing 4 hours 30. Not seeing the full event. Shambles of a service Sky Glass. Nothing but issues!

  • Jessdaybradleyx Jess 🐙 (@Jessdaybradleyx) reported

    @SkyHelpTeam please tell me why I’ve paid £20 to watch the Paul/Fury fight for it to cut out right before round 8? And I’m unable to watch it. I’d like my money back please. Absolute joke.

  • Ryanparisbai Ryan paris (@Ryanparisbai) reported

    @SkyHelpTeam what happened with the bt sport box office event? I got cut off at 4.5 hours and missed the last round and the scoring. Full refund please that’s awful. Where can I speak to someone regarding this

  • PickupAPandrews Paul Andrews (@PickupAPandrews) reported

    @Chri5123 @SkyUK Literally want to get rid of this ****

  • MD_Mather92 MDMJ (@MD_Mather92) reported

    I want a refund, ordered the Fury v Paul fight on Sky Glass for it to cut out on round 7. Not acceptable after watching 4.5 hours and paying £19.95, absolutely disgusted @btsport @SkySports

  • MawJoe Joe Maw (@MawJoe) reported

    @SkyHelpTeam @skytv paid for the live boxing tonight but only got to the 7th round of the Fury/ Jake Paul fight and then got error and cut out of the program. I would like a refund as had to learn the result and watch the last round with another streaming provider.

  • jamesysam002 sam james. (@jamesysam002) reported

    @paperbackbex @rhys201299 @SkyHelpTeam Completely agree. Riddled with faults. I went against all the bad press when I bought it, thinking to myself ‘people never post positive things only negative, let’s give it a go’. Turns out the people were completely right.