Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 25: Problems at Sky
Sky is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (47%)
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TV (30%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Derby, Alfreton, Nottingham, Matlock, Heanor, Belper and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Wi-fi | |
| Derby |
Total Blackout | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
Total Blackout | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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ameliashaw
(@amelia8842) reported
from
South Normanton, England
@SkyHelpTeam I've had sky q almost 3 weeks and so far...its crap. Twice I've had to turn power off at the wall just to reset the box because the remote has stopped working. Bring back sky plus!!!
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micky Postles
(@forestlad60) reported
from
Mansfield Woodhouse, England
@SkySports Every weekend your commentator apologises for bad language picked up by pitch side microphones. Why do you not deploy the microphones away from the dug out areas where I'm sure the offensive language comes from 🙄
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Daniel Spencer
(@spencer12349) reported
from
Derbyshire, England
@sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Sit down for game, Redknapp and Souness unbiased panel, @SkySports really
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Sam Armstrong
(@queensamantha73) reported
from
Sutton in Ashfield, England
@SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@drkarl21 @Andy_B1997 @SkyCricket @SkySports Your never going to eliminate human error, and if you review correctly you don't lose the review so should be able to overturn howlers like that. Paine wasted the one he had left in desperation, hilarious stuff.
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Dragonflies
(@Dragonfliesilk) reported
from
Ilkeston, England
@SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Craige Cee
(@Cee_GK5) reported
from
Sandiacre, England
@SkySports @SkyUK RED BUTTON NOT WORKING FOR FOOTBALL
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Darren Watkinson
(@watto135) reported
from
Mansfield Woodhouse, England
@SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2
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Yemi ♔ King
(@yemi_king_me) reported
from
Beeston, England
@SkyHelpTeam how many times is too many times to not have full service at our home in over a space of a month. #AskingForAFriend 🤔
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Neil
(@xtremelionheart) reported
from
Sandiacre, England
Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky
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Ross O'Byrne
(@noles1982) reported
from
Derbyshire, England
@mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.
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Jax
(@CarnorJax87) reported
from
Annesley, England
@virginmedia and @SkySports Whoever is the problem behind the red button not showing the midweek matches... Sort it out NOW! Useless the both of you. #NFFC
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Beebs ✨
(@MissBeBop) reported
from
Eastwood, England
@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳
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Paul Davison
(@davisonram) reported
from
Sandiacre, England
@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Charlotte Whalley
(@charliewhalley3) reported
@SkyHelpTeam I appreciate you’re just doing your best inside the terrible customer service structure that sky has set up. But no, the link below does not help me.
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Nic
(@xnicxs) reported
@SkyUK Internet is down / seriously lagging
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Gareth. ' The Bionic Man ' Hamilton
(@romfordslim1477) reported
@SkyHelpTeam What's shortly and as I'm a long standing customer I should get invite straight away
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Mark Roberts
(@marky_mamil) reported
@SkyHelpTeam yes. i just want to cancel it as it is awful. got delivered Tuesday. cancelling today. checkout the Skyglass forum on Sky. Skyglass is awful. then you’ll see why
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Gareth. ' The Bionic Man ' Hamilton
(@romfordslim1477) reported
@SkyHelpTeam @nwilliams2107 So I'm platinum customer still no email saying when I can buy
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jimmy.jazz
(@joe_rockabilly) reported
@CameronT94 @SkySports You’re determined not to get this! Some of us differentiate between your club (a vessel) & the principle - a country owning a football club but hiding behind PIF. The principle is interesting, the vessel isn’t. NUFC will only become interesting if Saudi Arabia fail to win owt!
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GREG BOND
(@bondyboo21) reported
@SkyHelpTeam absolutely no help 2 hours on phone to reduce my bill & now having to pay £180+ more!! Sick of calls nobody at Sky knows what they are doing! Now cancelled Direct Debit as cannot trust what they will take!! Please please please get a Manager to call me today by 5pm
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Mark Roberts
(@marky_mamil) reported
@SkyHelpTeam Can't cancel online. So far been on hold for 40 minutes after being disconnected after being on a call to Sky for 35 minutes. Tried again and 25 minutes in I've given up. Can't cancel online. Can't get anyone to cancel on the phone @FCA here I come
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Debbie Smith
(@debsurfs) reported
@SkyHelpTeam Hi, have received my email & tried multiple times online and also once over the phone. I get to the part when I accept the credit info and then there is a technical error. Have been told this has been reported but could take a week to resolve - very frustrating! Can you help?
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Emma Bernard
(@EmmaHBernard) reported
@SkyHelpTeam When i call sky they say its openreaches problem and when I contact openreach they say its sky's problem? Sky said openreach will call about the welfare case. Who's problem is it? When can they get a cherry picker out to fix the cable?