Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 17: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (48%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Matlock, Heanor, Belper and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Ilkeston |
Internet | |
| Ilkeston |
Internet | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Fabio Gardella
(@fabs2305) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam I’m trying to cancel an engineer visits for tommorow but when I try on the app it states I need to call...when I do this it won’t put me through to anyone ....can you help?
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Charlotte Billington
(@CharlotteKBill) reported
from
Derbyshire, England
@SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!
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JackofAllTrades64
(@DaleHall1964) reported
from
Edwinstowe, England
@SkyHelpTeam That's no help whatsoever. Give me a contact email address. The help section just takes me back to the same page, whatever I select as the fault. Contact tab does the same!
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Josh Buckley
(@Josh9b) reported
from
Derbyshire, England
@SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??
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Peter
(@All_Petered_Out) reported
from
Brinsley, England
@SkyHelpTeam hi any news on the outage in NG16 Nottinghamshire? Just got off the phone with help team but didn’t have a timeline yet
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Helen Greig
(@helengreig6) reported
from
Shardlow and Great Wilne, England
@kelda_kelly @SkyUK @OpenreachHelp It’s a good job you have an office to work from. Oh no! Hang on we’re in the middle of a pandemic 😡😡
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam When I can get internet on my device the line test usually comes up fine. The problem is is that half the time some of the devices in the house can connect and half the devices can’t. It’s been like this since I renewed my subscription at Christmas and it’s beyond a joke!
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Lauz
(@ourlauzy) reported
from
West Bridgford, England
The language doesn’t offend me!! We are all saying far worse at home. The crap football offends me @SkySports #nffc
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L.I.am
(@baggo89) reported
from
Derbyshire, England
@SkySports is about time you replace Don goodman? He doesn't understand why we were celebrating to getting to a play off final after bein 2-0 down and doesn't understand why players celebrate staying up on final day. #dcfcfans
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kevin palmer
(@kev_palmer) reported
from
Heage, England
@SkyHelpTeam we have lost our internet is there an issue in Belper area
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Geraldine Gray
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam hi there I assume we have no satellite signal because of the several inches of snow fall in the area.
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Adam Fillingham
(@Chilli_Monkey) reported
from
Sutton in Ashfield, England
@TCF87 @FiMorty @SkySports I think historically yes, but recently it’s happening less and less. We’ve seen Walker at CB but that’s more down to injury and he suited the role in the end. Vardy didn’t play much in the tournament because Kane was scoring. Any other examples?
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❌ L ❌ 🐘🦒🏳️🌈
(@LisaHoppi) reported
from
Hucknall under Huthwaite, England
@SkyHelpTeam My Netflix won’t app won’t work on my Sky box, is there a problem with it?
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chris holmes
(@chrish11072) reported
from
Matlock, England
@SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month
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JackofAllTrades64
(@DaleHall1964) reported
from
Edwinstowe, England
@SkyHelpTeam Yes. Giro d'Italia live coverage. There must be a contact email...or phone for problems.
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mark ant jepson
(@mrleedsunited) reported
from
Mansfield Woodhouse, England
@MojeedNas @SkySportsPL @SkySports Weirdo alert mojeed you idiot
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Candy Kane
(@KaneJDrew) reported
from
Blackwell, England
Paying £25.95 for @SkySportsBoxing Box Office for the picture quality to be pixelated and jumping every 10 seconds. Prices are ridiculous anyway, never mind the stream being shite. Are we *************** @SkySports?! #JoshuaPulev #Boxing #BoxOffice
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Ben Hardy
(@ben_hardy89) reported
from
Ripley, England
@SkyHelpTeam why do you make it so difficult to cancel parts of your subscription the help function is no help at all surely in 2021 you can cancel part of your subscription by logging into your account
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Matthew Nash
(@MJNashy) reported
from
Hucknall under Huthwaite, England
Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING
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Martyn Scott ⭐⭐
(@Martyns5) reported
from
Beeston, England
@SkySportsPL @SkySports Never a red
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Curtis
(@CurtisThaine) reported
@SkyHelpTeam you gave me an activation date of Wednesday 16th June for sky broadband, only to now cancel it until the 22nd of June yet I’m still being charged when I can’t even use it? This is a good start for a new customer 🙃
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Neil Smith
(@hovesmiffy) reported
@SkyHelpTeam To be honest, I’ve spent enough time trying to get some info out of sky today, time I won’t get back, and as usual it’s just a bit of a headache. As it seems you misdiagnosed the issue this morning, you’d think Sky would double check the line.
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Mark the coffee man
(@AFCMARKYBOY) reported
@SkyHelpTeam Hi. I have a Sky Q box. First the picture kept breaking up then freezing. After that no picture. Just a blue screen saying no signal. Got up this morning still the same. Then it started working about 10 am.
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Neil Smith
(@hovesmiffy) reported
@SkyHelpTeam And provide a bit of customer service as perception isn’t great thus far.
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Sun_Protection_Factor85
(@SFactor85) reported
On-going complaint with @SkyUK every call to them, and from them has been to my mobile. Now it’s escalated, they ring my landline (I’m at work). Then send me an email; they are closing the complaint because they can’t contact me… 🤔 @bt_uk you can expect a call soon.
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Neil Smith
(@hovesmiffy) reported
@SkyHelpTeam Tried that earlier. They said line. Then it was the outage, now it’s the line. Now I’ve got a text to say it’s fixed. Confused.
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bibim00n
(@bibim00n) reported
@SkyHelpTeam I've just asked a number of people with sky local to me and there's is all down too
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bulmer
(@bulmer1889) reported
@SkyHelpTeam I’m not now I eventually got sorted but when I had my problem automated answering machines passed me round in circles or the help pages did the same took me ages to eventually speak to someone I gave up twice I got that frustrated and angry
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Scott Fountain
(@FountainScott) reported
@SkyHelpTeam hi my girlfriend moved house and she has a sky box to return, she has call customer service and they are sending the returns to the address she has moved out of is there a way you can send it to a different address?
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bibim00n
(@bibim00n) reported
@SkyHelpTeam I have done this and it doesn't work. Like I said I've completed all the steps suggested a number of times and none of its worked. I'm not the only 1 with this issue and I don't think it's just Sky. It's with other networks too