Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 08/18/2025 13:40

August 18: Problems at Sky

Sky is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (55%)

    Internet (55%)

  2. TV (21%)

    TV (21%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Ilkeston, Derby, Mansfield, Nottingham, Sutton in Ashfield and Heanor.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomMansfield TV
United KingdomNottingham Internet
United KingdomDerby Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports Jeez Mikel, we’ve beaten 2 poor prem teams and Wimbledon. I’d probably wait til today’s game is over before you talk nonsense.

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports turn the contrast down on the Forest game please!

  • Afton123 Afton Allcock (@Afton123) reported from Beeston, England

    @SkyHelpTeam my internet has gone down in the NG9 area. It’s saying no known issues but can’t connect and tummy sky Q is saying the same. Can you help please. Already done the trouble shooting and line tests. Thanks

  • C_Taphouse17 Charlie Taphouse (@C_Taphouse17) reported from Mansfield Woodhouse, England

    @SkyUK has the worst Internet going, absolutely shocking.

  • MsJLHart Jennifer Hart-Prager (@MsJLHart) reported from Beeston, England

    @SkySports @karunchandhok Racing incident 🏎🏎

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports So the “No Vaccine Passports” statement the other day was infact….. more lies from our Government. Don’t worry we all expected it, can never believe a word these guys say anymore it’s beyond laughable. If you’re living in fear and vulnerable, maybe don’t be at events??

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports Do it, don’t do it it matters not tbf. You’re highlighting a problem we already know exists yet, 99% of the players don’t actually do anything to fix the problem. Social media blackouts last a day but they come right back…

  • SarahK8Gosling Sarah Gosling (@SarahK8Gosling) reported from Beeston, England

    @SkyHelpTeam I keep getting message ‘we’re experiencing technical difficulties’ - I can’t get in to manage my account, this has been happening on and off for weeks. I get in once, go to get the info I need to finish my query and then I’m unable to proceed. Any clues on the issue?

  • DavidYeomans10 David Yeomans (@DavidYeomans10) reported from Derbyshire, England

    @SkySports It was tough they played well but taking off Jack Glealish I don’t get that at all he’s the only one that could get into there defence to cause a bit of trouble no wonder he looked a bit pissed as for the penalty I’m not sure about England must move on from this quickly

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @mattblake94 @SkySports Your thread is absolutely terrible. You’re brain washed. Open your eyes, go do your homework, learn some science and read facts and figures. Stats will help you.

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports We didn’t want him anyways he’s shite. A non story. That’s like me saying I would never **** j.lo because I have too much respect for my wife.

  • jason_bearder jay nffc (@jason_bearder) reported from Alfreton, England

    @Inzy213 @SkySports Awful

  • CarnorJax87 Jax (@CarnorJax87) reported from Annesley, England

    @SkyHelpTeam @AskJames Sky it's not showing up. Says no events. Once again your service fails.

  • BenjaminJJ03 Ben (@BenjaminJJ03) reported from Derbyshire, England

    @SkyUK why has your mobile network been shocking over the last 4 weeks. Forever not picking up 4g....

  • AndyGilmore_ Andy Gilmore (@AndyGilmore_) reported from Belper, England

    .@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @UWS_Juventino @Grizzly_games15 @SkySports Sounds like a “You” issue.

  • KaiQom KaiQom (@KaiQom) reported from Derbyshire, England

    @BEEandN @SkySports Thanks for sorting that one out Ben, we all thought it was okay ya see. Your virtue signalling won’t stop an ******* doing ******* stuff. But hey they also think it’s a good idea to allow drinking alcohol in the stands… that won’t make the problem any worse at all.

  • Baddileyram grumpy man (@Baddileyram) reported from Derbyshire, England

    @ironjason5 @SkyHelpTeam Woke up at 6:00 amber light on box. No Internet still orange so we are having problems in DE3 Mickleover as well ?

  • barmylad34 leigh.butler 💙 (@barmylad34) reported from Derbyshire, England

    Anyone else having trouble with the #skysports scores app not being able to view in landscape for match highlights? Always worked before but just gone into portrait only this season?

  • Baddileyram grumpy man (@Baddileyram) reported from Derbyshire, England

    @caroline_NJT @SkyHelpTeam Not working in DE3 either, stupid service status says fine. Don't think so.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Phenshaw76 Paul Henshaw (@Phenshaw76) reported

    @SkyHelpTeam my Sky Q downloads (and Netflix app via Sky Q) has gone painfully slow - the Netflix connection test show 1.6mb download on a hardwired connection I've just tested is running at 96mb. Is this a wider issue please?

  • KerryKatG9 𝐾𝑒𝑟𝑟𝑦𝐾𝑎𝑡 (@KerryKatG9) reported

    @SkyHelpTeam That's no use to me I need to know prior, I'm on a tight budget and housebound. Maybe cheaper just to cancel my subscription 🤔 Been a loyal customer paying over £60 amonth for over 20yrs and still no vip access?? 😔

  • ConnorH169 Connor Harris (@ConnorH169) reported

    @SkyHelpTeam Done everthing to make it better and it just gets worse yous should probably just stop producing internet cause it’s the worst about

  • SianElin_PT Sian Elin (@SianElin_PT) reported

    @castlerock965 @SkyHelpTeam Sky team will never help you on here, all they do is tell you to follow links! I’m having a nightmare with them!! Quick enough to take money out of the account every month though!

  • jusstevenson Justine Stevenson (@jusstevenson) reported

    @SkyUK Having an engineer come to sort out our Sky tv is supposed to make things better, not worse. Now we’ve lost all our recordings, can’t watch catch up and have dodgy internet to boot. And worst of all - we can’t get through to your ‘experts’ on the phone. Really poor

  • 1Laura113 1Laura1 (@1Laura113) reported

    Great customer services from @SkyUK let’s renew your contract but we will downgrade your Netflix unless you take out our new box. Oh and since you only changed your contract an hour ago it will take 31 days to cancel it 🙄

  • emmajg 🌸 Emma 🌈 (@emmajg) reported

    Can someone call me about removing multiscreen. @SkyHelpTeam tried calling but the robot just said is that all goodbye when I went through all the prompts. Dropped you a DM as it's shouldn't be this difficult! I can't do it via your app and your phone robot is stupid.

  • f1alanw alan wicker (@f1alanw) reported

    @SkyHelpTeam hi, I ordered and paid for a Sky Mini box yesterday on a self installation basis. When I go into my account to check on my order it has booked me in for an engineer visit but I don't want an engineer visit and I can't cancel it online, please advise

  • castlerock965 Loubie Lou (@castlerock965) reported

    @SkyHelpTeam My contract for broadband & phone is due to expire & I'm supposed to be able to upgrade or change my contract on either the website or app I CAN'T DO IT ON EITHER! every time I ask for the customer service number to speak to a human I get a pandemic message 🤬🤬🤬

  • neil_nab Nabs (@neil_nab) reported

    @SkyHelpTeam It's saying there are technical problems try again later it happens every time I go on it