Sky Outage Report in Heanor and Loscoe, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (49%)
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TV (29%)
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Wi-fi (12%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Nottingham, Derby, Matlock, Heanor, Belper and Mansfield.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Phone | ||
| Internet | ||
| TV | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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will mccormick
(@willymacc71) reported
from
Kimberley, England
Great #nffc win & no goodman or Prutton on @SkySports not a bad watch
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Colin Shanks
(@colin_shanks) reported
from
West Bridgford, England
I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball
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Richard Palmer
(@Begbie1983) reported
from
South Normanton, England
@SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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𝙡𝙮𝙡𝙚
(@lylehubbard_) reported
from
Kimberley, England
Support your local, not SkySports.
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Pat
(@Pat33393437) reported
@SkyUK I went to check deal as existing customer, added boost £3 a month, they tried to charge admin and deliver of new router! why? they agreed to waive those charges but then my next bill includes the charges and an extra charge on top of that - poor service after 20 yrs a customer!
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Warren Harris Golf Coaching
(@WHGolfCoaching) reported
@SkyHelpTeam Well you can be sure I’ll be having a chat per the increases, seeing as a new customer can get a better deal for £30 less per month. I appreciate new customer offers, but perhaps you should be more considerate to retaining the ones you have.
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Kathryn
(@Kat_h81) reported
@SkyHelpTeam If your not going to help & believe it’s ok to take back savings you have given then I am making a complaint.
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Gareth Lewis
(@curlylew06) reported
@SkyUK Haven't been offered this, currently process of cancelling as never seem to get anywhere nearer to offers you advertise #ripoffexistingcustomers
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Maggie P
(@MaggiePtesla) reported
@SkyUK Where is that super fast?? Not where I live, for sure. The hub s***s big time, I'm happy if I get half the 67mbs (Wifi) I pay for sitting next to the router- with no one else using it. My complaint has not even been replied to for weeks.
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Simon Hadley
(@SimonJHadley) reported
@SkyHelpTeam What part of that addresses my question? Guess I'm calling up to cancel my broadband tomorrow as allowed by law. Sigh.
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Adam Fawcett
(@RadioAdam94) reported
@SkyHelpTeam Hi Ross, yes so it still works fine - it’s just the timings that seem wrong. Obviously it’s not an issue but come up with it twice this week now! It’s Q :-)
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ZKT
(@goezavin) reported
Help @SkyHelpTeam my already expensive sky package is increasing AGAIN, by £6. Who can I talk to (not on the phone - online chat maybe?) about possibly cancelling as we simply can’t keep being penalised for being an existing customer! Newbies get much better deals. 👎🏻
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James Bowers
(@JamesBowers1983) reported
@SkyHelpTeam Yeah I done all this and now it’s just saying there’s a problem with your satellite signal. The main sky q box downstairs is getting tv but the menus have been acting slow and stay stuck in please wait loading when u try and access my recordings
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Lloyd
(@JamesLloyd0595) reported
@SkySports But nothing else to help anyone to pay the bills