Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 02/13/2026 03:15

February 13: Problems at Sky

Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (3%)

    E-mail (3%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston, Matlock, Heanor, Belper and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Wi-fi
United KingdomDerby TV
United KingdomNottingham TV
United KingdomNottingham TV
United KingdomIlkeston Wi-fi
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • westnffc88 Richard West (@westnffc88) reported from Ripley, England

    @SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?

  • LeeAKnight Lee Knight (@LeeAKnight) reported from Ruddington, England

    @SkyHelpTeam Hi this...thanks for confirming; can’t check in home connection as no internet connection and all devices down!

  • carlagrainger88 carla meakin (@carlagrainger88) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam broadband has been very slow for about a week now. Is there problems in Nottinghamshire? I've ran all the tests and nothing showing as wrong

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Bloody Frustrating today but I've been in that **** dip when we were 5 down that's disappointing Rooney was a poor mans Watson bet skysports news don't report that COYR

  • Blaster391 Robert Arnold (@Blaster391) reported from Tupton, England

    @SkyHelpTeam @Martyn_Davis Still got an outage over in Chesterfield it seems, although your outage reporter says there are no issues 🤔

  • mikelmangel Miguel Angel Gisbert (@mikelmangel) reported from Derbyshire, England

    @SkyHelpTeam In Derby it is still down

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks

  • EamonnRams Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

  • jackrat21 Jack (@jackrat21) reported from Derbyshire, England

    Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • robski1964 rob keeling (@robski1964) reported from Derbyshire, England

    Omg these muppets on @SkySports who ******** are they oh yeah Ady boothroyd I know him

  • AmyjeanWaghorn Amy Waghorn (@AmyjeanWaghorn) reported from Calverton, England

    We have had no internet or landline services since Thursday lunch time when someone came to connect our neighbours. After calling repeatedly we were meant to have an engineer today who never arrived. So now we are facing a working week without connection @SkyHelpTeam

  • jlongstaff_ jlongstaff_ (@jlongstaff_) reported from Rainworth, England

    @SkySports @nicholaspwright cracking read, Nick. I dread to think how many strings you had to pull to get a sit down with Bielsa 😬

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps

  • ADale77 Art Dale (@ADale77) reported from Stapleford, England

    Skysports news, Rooney inspired Darby, he never had a kick, very poor performance, it could easily have been a rout for Forest

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.

  • AmyBux21 Amy Buxton (@AmyBux21) reported from Eastwood, England

    @SkyUK need to speak to an engineer but going round in circles on the automated line & online does not cover topic. Please help

  • All_Petered_Out Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi please could you help? Looks like my broadband is down in NG16 like in lot of other places.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • tazmaniow patrick overend (@tazmaniow) reported

    @SkyHelpTeam Now get off your arses and sort the 5g software issue out that people are paying for and you haven't bothered to tell them its got a glich, typical sky rip off

  • paulgreenwood5 paul greenwood (@paulgreenwood5) reported

    @SkySports such a nice club with nice players,wanted the season to restart in the worst death rate ever seen in this country.

  • a__merrett Annabel Merrett (@a__merrett) reported

    @SkyHelpTeam @David_Elsmere There must be a problem as I'm in Dinas Powys and my internet is down! Sky please reply to me!

  • Stefan_baisden Baisden 📸🎥 (@Stefan_baisden) reported from Southall, England

    @jacktomomax @SkySports Whats your problem.

  • Jenny78695405 Jenny (@Jenny78695405) reported

    @David_Elsmere @SkyHelpTeam Oh right, that explains it then. It’s a shame BT open reach, couldn’t let sky know. Hopefully no more further issues.

  • Emma_b_8 Emmma (@Emma_b_8) reported

    @SkyHelpTeam Hey LZ, already called twice. Told nobody can help unless I call Royal Mail and chase this. I’d rather just cancel if I need to do the chasing

  • David_Elsmere David Elsmere .... 🚴🏉🍷🎸🎶 #SuperfastBiz... (@David_Elsmere) reported

    @Jenny78695405 @SkyHelpTeam TBF wasn't just Sky - it was a BT Openreach issue

  • TheMoaningChef TheMoaningChef (@TheMoaningChef) reported

    @royal_blue86 @SkySports Describe what Marxism is and how it’s related to BLM? Seems I ask this question to a lot of idiots that say that and they can never give me an answer

  • Ronnieoldden68 old den e block (@Ronnieoldden68) reported

    @SkySports Were applauding cos Millwall NEVER !!! Not cos qpr did you scabby sky ***** !! BLM has been booted out of the new den forever 👏👏👏👏

  • chrisphillips20 Chris Phillips (@chrisphillips20) reported

    @SkyHelpTeam You are aware off it though, through various different people contacting you around the area including schools and businesses. Just accept the fact, your service is crap.