Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 11/21/2025 06:15

November 21: Problems at Sky

Sky is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (62%)

    Internet (62%)

  2. TV (14%)

    TV (14%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Derby, Alfreton, Long Eaton, Colwick and Sutton in Ashfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Internet
United KingdomNottingham Total Blackout
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • PantherAS90 andrew😼 (@PantherAS90) reported from Clifton, England

    @Snide90735153 @SkyHelpTeam I’m having the same issue! Have been for over 2 weeks. It’s a joke Sky!

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports Definitely needed help spelling equaliser.

  • andyneal Andy Neal (@andyneal) reported from Belper, England

    By far the worst experience/experiences I’ve had by @SkyUK - shameful! 2 weeks+ of phone calls (14 to be precise!) and you still can’t resolve the issue. And I’ve been honest and told you that you’ve sent me an extra phone and watch!

  • Staf_Mohamed Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Great customer service from @sky told "We have no information about why the broadband in your area is down and no idea when it is likely to be resolved" 😡

  • TweetFlicker 𝕄𝕒𝕥𝕥 ℂ𝕝𝕒𝕣𝕜𝕖 🎮🕹 (@TweetFlicker) reported from Ilkeston, England

    @SkyHelpTeam - hello, I’d like to cancel a Discovery + subscription I have with you. Is there any way to cancel without having to call ? I’ve tried via the D+ but it won’t let me cancel there. Thanks

  • Burton_jake25 jake_burton (@Burton_jake25) reported from Heage, England

    @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

  • ben_hardy89 Ben Hardy (@ben_hardy89) reported from West Bridgford, England

    @SkyHelpTeam It’s does nothing broadband signal good but just drops in and out

  • RobbieAdavies Rob Davies (@RobbieAdavies) reported from Eastwood, England

    Forest are going to cause a lot teams a lot of problems play good football and have a go #NFFC #premiereleague @SkySports

  • Staf_Mohamed Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Hi, there's no updated info on the service page. Any info about the likely duration of this outage?

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I returned my broadband to you on the 7th December. I’ve had a text about returning it and the charge. I have proof of postage. Can someone help please

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I was waiting in line to reduce my sky package but keep getting cut off. Please can someone help. Thanks

  • DarkSabers2013 😎Russ😎 (@DarkSabers2013) reported from Heanor and Loscoe, England

    @SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.

  • derbylad90 Kevin Hesketh (@derbylad90) reported from Derbyshire, England

    @SkyHelpTeam my phone appears to be able to make or receive any calls, I’m in Derby & have checked the online coverage checker which shows no issues. I can see that there’s lots of reports of an outage throughout the UK. Please fix ASAP as I’m chasing an insurance repair

  • 1974dave2010 Dave Stone 🌸 (@1974dave2010) reported from Blackwell, England

    @SkyHelpTeam broadband down again disgrace

  • Afton123 Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, you have renewed my contract but it’s not up until jan and I want to downgrade. Can you help please!

  • BenjaminJJ03 Ben (@BenjaminJJ03) reported from Derbyshire, England

    @andyrubble666 @SkySports Shouldn't have any problems taking him to court though with Gibsons bullet proof claims.

  • Gav1981 Gav (@Gav1981) reported from Derbyshire, England

    @VforVictory40 @SkyUK I won’t ever go back to Sky internet customer service was poor

  • MattJarviscoys Matthew Jarvis (@MattJarviscoys) reported from Heage, England

    Are they all standard issue trainers on @SkySports tonight? #villbur #AstonVilla #Burnley

  • Rob_Hicks W1NGNUT 🎃 (@Rob_Hicks) reported from Kimberley, England

    Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Milanmithani Milan Mithani (@Milanmithani) reported

    @SkyHelpTeam - worst customer experience ever. Trying to sign up to sky and it is impossible to speak to a human! It’s almost as if they don’t want new business. #makingtoomuchmoneytocare #monopoly

  • DW86_ DW (@DW86_) reported

    @john02515314 @SkySports Might be worth reading the question nice and slow...

  • Milanmithani Milan Mithani (@Milanmithani) reported

    @SkyHelpTeam I just want to speak to a human being. Why is that so hard? All the numbers you have published all tell you to back online. Having second thoughts about signing up in the first place if this is the level of service. @virginmedia - what you saying? Can I speak to a human?

  • stormiodim Andrew Lamont (@stormiodim) reported

    @EvertonNewsFeed @SkySports Who would be stupid enough to take this job on now?

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    Could @SkyHelpTeam explain why the mobile phone signal is so poor it's non-existent in my area. I moved house last month and had to drop sky broadband because the network is so poor, don't want to drop Sky Mobile as well.

  • Iannis65873426 Iannis (@Iannis65873426) reported

    @SkySports Never Elrick prima Donna

  • TemporaryCarpet Jason the Rude Turtle. (@TemporaryCarpet) reported

    @SkyHelpTeam That tells me I should have "Good signal indoors/outdoors." I can confirm I have no signal indoors, I get the "No Service," on my phone screen, and I have to go to the bottom of my garden to get 1 intermittent bar of signal.

  • VictoriaKeene Victoria 🏳️‍🌈 WE’RE WITH YOU UKRAINE 🇺🇦 (@VictoriaKeene) reported

    @SkySports Tbh I couldn’t give a ****, I have no interest in football, but I’m only answering this because it shows up in my feed, but if I had a choice on who would win, I’d be happy if it was called a tie, at least then both teams look like true winners and equally as good as the other

  • ourworldisfuckd Your new normal isnt mine (@ourworldisfuckd) reported

    @SkySports Only watch sports that don’t do the virtue signalling kneel before the start, or did kneel previously. So that’s football and F1, never to be seen on my TV again, my 2 favourite sports unfortunately.

  • Q7Jii FAISAL (@Q7Jii) reported

    @EvertonNewsFeed @SkySports The club was devastated with the accumulation of errors and insistence on Rafa and finally the quality of the players and Delph Lol