Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Sky
Sky is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (2%)
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Phone (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Alfreton and Long Eaton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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jlongstaff_
(@jlongstaff_) reported
from
Rainworth, England
@SkySports @nicholaspwright cracking read, Nick. I dread to think how many strings you had to pull to get a sit down with Bielsa 😬
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Art Dale
(@ADale77) reported
from
Stapleford, England
Skysports news, Rooney inspired Darby, he never had a kick, very poor performance, it could easily have been a rout for Forest
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Jack
(@jackrat21) reported
from
Derbyshire, England
Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv
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Robert Arnold
(@Blaster391) reported
from
Tupton, England
@SkyHelpTeam @Martyn_Davis Still got an outage over in Chesterfield it seems, although your outage reporter says there are no issues 🤔
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will mccormick
(@willymacc71) reported
from
Kimberley, England
Bloody Frustrating today but I've been in that **** dip when we were 5 down that's disappointing Rooney was a poor mans Watson bet skysports news don't report that COYR
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Richard West
(@westnffc88) reported
from
Ripley, England
@SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?
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𝙡𝙮𝙡𝙚
(@lylehubbard_) reported
from
Kimberley, England
Support your local, not SkySports.
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.
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Helen Bullard
(@helenb1982) reported
from
Hucknall under Huthwaite, England
Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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Richard Palmer
(@Begbie1983) reported
from
South Normanton, England
@SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.
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Helen Bullard
(@helenb1982) reported
from
Hucknall under Huthwaite, England
@SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks
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derbyram1968
(@derbyram1968) reported
from
Derbyshire, England
@Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out
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King Lee-Onidas ⚽🔴🏆
(@L_DD1_FULCHER) reported
from
Derbyshire, England
@SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.
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Helen Bullard
(@helenb1982) reported
from
Hucknall under Huthwaite, England
A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps
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Gungey Gorman
(@EamonnRams) reported
from
Willington, England
Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊
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Amy Waghorn
(@AmyjeanWaghorn) reported
from
Calverton, England
We have had no internet or landline services since Thursday lunch time when someone came to connect our neighbours. After calling repeatedly we were meant to have an engineer today who never arrived. So now we are facing a working week without connection @SkyHelpTeam
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will mccormick
(@willymacc71) reported
from
Kimberley, England
Great #nffc win & no goodman or Prutton on @SkySports not a bad watch
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Toyin Akanbi
(@takanbi83) reported
@SkyHelpTeam It’s now been over 3 days without broadband. Have tried to call your customer service number and each time, it has dropped out. Can someone explain what is going on?
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Matt
(@barnstormed) reported
@SkyHelpTeam If I have no satellite signal at all but you can't get me an engineer until next Wednesday, do I get a weeks worth of my bill back?
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Emma
(@Devil_Moo) reported
@SkyHelpTeam Any news on when we are going to get our broadband back in WD18 area? Been down for the last couple of hours and I can’t get any work done…
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BigGeordieGeek
(@BigGeordieGeek) reported
@UswitchUK @SkyUK In theory Glass seems cool, but the inability for other apps to get on there like Warhammer+ along with the stupidly slow refresh rate of 60, means it’s just not gonna meet my needs, so probably Stream
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Darren Burrows
(@dazwestmids) reported
@SkyHelpTeam Hi Louise, on the iPad nothing happens with my last email coming in to my inbox at 2AM. If I log on through website or my mobile I get a message ‘we apologise for the inconvenience but we have encountered a problem with your account. Please contact 03442411280 for assistance
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Unknown
(@Unknown44057350) reported
@SkyHelpTeam you can see in picture it’s is missing form the tv guide via Skys website and via sky go it’s also the same for next Tuesdays and Wednesdays episode so this means it won’t have thumbnails via mini tv guide for doctors next week but this wasn’t an issue till next weeks episodes
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Jamie Hayes
(@womblejamie) reported
@SkyHelpTeam Im usually do it on my iphone. Through the email app. But its not working on anything. Ive tried doing it on the internet aswell. Im no longer a sky customer but i have the sky email
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John Nolan
(@JohnNolanLFC) reported
@SkyHelpTeam Yeah they said I will be billed until 26th November! I've disconnected your services today so no longer using your service! Can you ensure am not billed until 26th November!
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OMZ BK
(@OmzBk) reported
from
Hammersmith, England
Between @ESPNFC & @SkySports pundits . I've heard Martinez is too short but has a great jump but can't jump. His distribution is poor but his left foot is sweet when he distributes . Miss times tackles but he only tackles well . Wtf give the guy some respect
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Fred _Ugly
(@Fred_ugly) reported
@SkyHelpTeam What's the trick to get to talk to a person. Not a chat robot or automated call? I mean there must be a way. Please have a world with line manager and ask them. The system must have a work around. It is not right to leave a elderly customer with no phone for 6 days.