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Sky outages and service status in Heanor and Loscoe, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Sky generated 1 outage signal in the last 24 hours around Heanor and Loscoe, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Total Blackout.
  • The most recent signal from this area was received Apr 9, 9:38 PM GMT+1.
  • 45% Internet (45%)
  • 35% TV (35%)
  • 10% Total Blackout (10%)
  • 8% Wi-fi (8%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 10: Problems at Sky

Sky is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heanor and Loscoe, England

The most recent Sky outage reports came from the following cities: Nottingham, Ilkeston, Derby, Mansfield, Long Eaton, Kirkby in Ashfield, and Alfreton.

CityProblem TypeReport Time
Nottingham Internet 19 hours ago
Ilkeston Internet 3 days ago
Nottingham Total Blackout 5 days ago
Derby TV 6 days ago
Ilkeston Internet 7 days ago
Derby TV 7 days ago

Nearby cities with recent reports

Nottingham

2 recent signals

19 hours ago
Ilkeston

2 recent signals

3 days ago
Derby

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • bangkokram
    Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England

    I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month

  • DanWestwell
    Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    Whoever chucked Ray Clemence’s shirt down behind the goal like that hang your head in shame. Talk about lack of respect. It should’ve been laid down straight and proper like it meant something. Sort it out @FootballAssoc #RayClemence #ENGICE #England @SkySports @SkyFootball

  • carlagrainger88
    carla meakin (@carlagrainger88) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam broadband has been very slow for about a week now. Is there problems in Nottinghamshire? I've ran all the tests and nothing showing as wrong

  • craftyandcute
    Joanna (@craftyandcute) reported from Derbyshire, England

    Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @VforVictory40 @SkyUK I won’t ever go back to Sky internet customer service was poor

  • Rob_Hicks
    W1NGNUT 🎃 (@Rob_Hicks) reported from Kimberley, England

    Why is it that we pay @SkyUK a subscription to watch the football but out of 4 2pm kick offs only one is available. ****. Good job these dodgy streams are available 🖕🏼

  • L_DD1_FULCHER
    King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • AmboManJake
    Jake Marriott (@AmboManJake) reported from Mansfield Woodhouse, England

    @SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan

  • KaiQom
    KaiQom (@KaiQom) reported from Derbyshire, England

    @SkySports Jeez Mikel, we’ve beaten 2 poor prem teams and Wimbledon. I’d probably wait til today’s game is over before you talk nonsense.

  • goonerridge
    Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉

  • ireneusz18
    ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • BenjaminJJ03
    Ben (@BenjaminJJ03) reported from Derbyshire, England

    @SkyUK why has your mobile network been shocking over the last 4 weeks. Forever not picking up 4g....

  • KaiQom
    KaiQom (@KaiQom) reported from Derbyshire, England

    @mattblake94 @SkySports Your thread is absolutely terrible. You’re brain washed. Open your eyes, go do your homework, learn some science and read facts and figures. Stats will help you.

  • westnffc88
    Richard West (@westnffc88) reported from Ripley, England

    @SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?

  • HM_Dec90
    Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • DavidYeomans10
    David Yeomans (@DavidYeomans10) reported from Derbyshire, England

    @SkySports It was tough they played well but taking off Jack Glealish I don’t get that at all he’s the only one that could get into there defence to cause a bit of trouble no wonder he looked a bit pissed as for the penalty I’m not sure about England must move on from this quickly

  • adegillman
    Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • Burton_jake25
    jake_burton (@Burton_jake25) reported from Heage, England

    @SkyUK why are you not allowing me to change my bill date so it’s easier for me as customer ?

  • _JCMedia_
    JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports Definitely needed help spelling equaliser.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • fizzyfish77
    fizzyfish🐠💙 (@fizzyfish77) reported

    @SkyHelpTeam I want to make a complaint about your reward system and the fact that the supermarket does not honour them. 2 times I’ve attempted and 2 times left empty handed

  • SpikeArmstrong
    SPIKE11 (@SpikeArmstrong) reported

    @SkySports presenter that's never a penalty!!! Their player dives for the second deffo penalty.. what a ****..

  • Owacali
    Owacali (@Owacali) reported

    @FabrizioRonald0 @SkySports Arsenal has a record of giving historical records to others, yet they forget to give themselves. What a poor team.

  • DavieICampbell
    David Campbell (@DavieICampbell) reported

    @GerryBoyle42777 @SkySports He's also not shown as he's known for letting rip with the language. The 12th tee shot there didn't help him

  • Peace_Makarr
    PEACEMAKER (@Peace_Makarr) reported

    @FabrizioRonald0 @SkySports Almunia is the worst goalkeeper I've ever seen in my life. He disgraced us a lot

  • Julian2017124
    julian (@Julian2017124) reported

    Sky update March situation has now escalated to obviously CISAS however in the meantime I left a fair but honest review on Trustpilot about my experience. Jason from @skytv / @SkyHelpTeam replied with an apology, but I don’t accept it. Saying “sorry” means nothing if Sky still refuses to fix the actual problem. The core issue is simple! after nearly 6 years of loyalty (since 17 August 2020), Sky reset my Gold VIP status to Silver over a 24-day gap. SKY ASKED me to withdraw my previous CISAS complaint in good faith after the December 2024 billing dispute. I did exactly that. I then returned just 24 days later and agreed a new 24-month Sky Stream contract at £60 per month. I was never told that my previous tenure would vanish and everything would reset. Had I known, it would almost certainly have influenced my decision to rejoin. Or at least I could’ve made a better and more informed decision rather than a ill informed decision #SkyVIP #SkyComplaint #CISAS

  • marvie_ultimate
    Marvie (@marvie_ultimate) reported

    @TouchlineX @SkySports International breaks are horrible

  • Tcp_28
    PìLkß 🇹🇭 💙🦊💙 (@Tcp_28) reported

    @SkySports what's the point of paying for a service when you can't provide simple live football... Is there a refund coming? Er no.

  • Orejagria_
    Orejagria🔻 (@Orejagria_) reported

    @abdizo_kharim @FabrizioRonald0 @SkySports It's dog **** compared to CR7's shot

  • percyvaljr
    PERCYVAL (@percyvaljr) reported

    @FabrizioRonald0 @SkySports Almunia was a terrible goalkeeper