Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 01/15/2026 10:20

January 15: Problems at Sky

Sky is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Ilkeston, Nottingham, Derby, Heanor, Belper, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomIlkeston E-mail
United KingdomNottingham Phone
United KingdomIlkeston Internet
United KingdomIlkeston Internet
United KingdomDerby TV
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • xtremelionheart Neil (@xtremelionheart) reported from Sandiacre, England

    Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.

  • MissBeBop Beebs ✨ (@MissBeBop) reported from Eastwood, England

    @SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

  • Jaylcooper J (@Jaylcooper) reported from Derbyshire, England

    @SkyUK your WiFi is a piece of ******* shit

  • davisonram Paul Davison (@davisonram) reported from Sandiacre, England

    @SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.

  • Dragonfliesilk Dragonflies (@Dragonfliesilk) reported from Ilkeston, England

    @SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.

  • forestlad60 micky Postles (@forestlad60) reported from Mansfield Woodhouse, England

    @SkySports Every weekend your commentator apologises for bad language picked up by pitch side microphones. Why do you not deploy the microphones away from the dug out areas where I'm sure the offensive language comes from 🙄

  • stevesmithdcfc Steve Smith (@stevesmithdcfc) reported from Chellaston, England

    I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.

  • queensamantha73 Sam Armstrong (@queensamantha73) reported from Sutton in Ashfield, England

    @SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

  • TrickyRedDog Paul Higgins (@TrickyRedDog) reported from Eastwood, England

    @drkarl21 @Andy_B1997 @SkyCricket @SkySports Your never going to eliminate human error, and if you review correctly you don't lose the review so should be able to overturn howlers like that. Paine wasted the one he had left in desperation, hilarious stuff.

  • stoneyboyblue David stone (@stoneyboyblue) reported from Mansfield Woodhouse, England

    @virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK

  • watto135 Darren Watkinson (@watto135) reported from Mansfield Woodhouse, England

    @SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2

  • astonsazzle Sara Brown nffc (@astonsazzle) reported from Aston-on-Trent, England

    @SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡

  • amelia8842 ameliashaw (@amelia8842) reported from South Normanton, England

    @SkyHelpTeam I've had sky q almost 3 weeks and so far...its crap. Twice I've had to turn power off at the wall just to reset the box because the remote has stopped working. Bring back sky plus!!!

  • noles1982 Ross O'Byrne (@noles1982) reported from Derbyshire, England

    @mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********

  • spencer12349 Daniel Spencer (@spencer12349) reported from Derbyshire, England

    @sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • UTDJay10 Jay👹Murtough fan acc (@UTDJay10) reported

    @abu_2605 @CFCPys @SkySports They’ll be stupid not to accept, his release clause is 75 mil and he knows he’ll have every big club after him next year when it happens

  • zoe_marlow15 Zoe Marlow (@zoe_marlow15) reported

    @SkyHelpTeam hello. Is there a wifi outage in SP4? The wifi has been intermittent for the last few hours and is affecting my ability to work now.

  • ButlerukJay Jay Butler (@ButlerukJay) reported

    @SkyHelpTeam I’m now about to miss a second work meeting owing to the broadband issues and your website doesn’t give any indicator as to when this will be resolved. A few hours in now…..

  • Summert33719145 Summer (@Summert33719145) reported

    @SkyHelpTeam I do not know what issue is any should not just cut internet I am working from home !!!

  • Dunceantix Dunceantix (@Dunceantix) reported

    @SkyHelpTeam Hi, I got a call from your super special service and sales team a few weeks ago but was unable to take the call. They've not called back yet :( I'm now out of contract, does anyone wanna give me a call with some super Sky deals for an 11 year VIP? :)

  • jewellbags Charlotte Orchard (@jewellbags) reported

    @SkyHelpTeam been promised a broadband engineer twice in the last two weeks as broadband down since 3rd July - both no shows?!

  • JohnPor36645686 John Porter (@JohnPor36645686) reported

    @SkySports Well you have lost my support,intact shouldn’t you be home doing the house work

  • yikesitsjr Jr🌻 (they/them) (@yikesitsjr) reported

    @SkyHelpTeam Nope it’s a large outage - I checked with my app after doing all the usual resets with my hub

  • JoCaddick Joanne Caddick (@JoCaddick) reported

    @SkyHelpTeam can somebody send me a telephone number to discuss cancelling my awful broadband please? It's affecting my work now. Just dreadful. Thanks

  • sek71 Steve Key (@sek71) reported

    @SkyHelpTeam I am having issues with my SkyQ and internet ever since I got SkyQ years ago but it is getting worse. Could you let me know the number I can contact to discuss this issue please?