Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 02/18/2026 17:45

February 18: Problems at Sky

Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (48%)

    Internet (48%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Alfreton, Ilkeston, Nottingham, Matlock, Heanor, Belper and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomAlfreton Internet
United KingdomDerby TV
United KingdomDerby TV
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • All_Petered_Out Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi any news on the outage in NG16 Nottinghamshire? Just got off the phone with help team but didn’t have a timeline yet

  • chruscinski1980 Paul Chruscinski (@chruscinski1980) reported from Mansfield Woodhouse, England

    @SkySports Why was the keeper out at that distance when he had his defender covering in front? Poor keeping, not as good as people make out!

  • Josh9b Josh Buckley (@Josh9b) reported from Derbyshire, England

    @SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??

  • Chilli_Monkey Adam Fillingham (@Chilli_Monkey) reported from Sutton in Ashfield, England

    @TCF87 @FiMorty @SkySports I think historically yes, but recently it’s happening less and less. We’ve seen Walker at CB but that’s more down to injury and he suited the role in the end. Vardy didn’t play much in the tournament because Kane was scoring. Any other examples?

  • ourlauzy Lauz (@ourlauzy) reported from West Bridgford, England

    The language doesn’t offend me!! We are all saying far worse at home. The crap football offends me @SkySports #nffc

  • KaneJDrew Candy Kane (@KaneJDrew) reported from Blackwell, England

    Paying £25.95 for @SkySportsBoxing Box Office for the picture quality to be pixelated and jumping every 10 seconds. Prices are ridiculous anyway, never mind the stream being shite. Are we *************** @SkySports?! #JoshuaPulev #Boxing #BoxOffice

  • mrleedsunited mark ant jepson (@mrleedsunited) reported from Mansfield Woodhouse, England

    @MojeedNas @SkySportsPL @SkySports Weirdo alert mojeed you idiot

  • LisaHoppi ❌ L ❌ 🐘🦒🏳️‍🌈 (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam My Netflix won’t app won’t work on my Sky box, is there a problem with it?

  • baggo89 L.I.am (@baggo89) reported from Derbyshire, England

    @SkySports is about time you replace Don goodman? He doesn't understand why we were celebrating to getting to a play off final after bein 2-0 down and doesn't understand why players celebrate staying up on final day. #dcfcfans

  • Martyns5 Martyn Scott ⭐⭐ (@Martyns5) reported from Beeston, England

    @SkySportsPL @SkySports Never a red

  • helengreig6 Helen Greig (@helengreig6) reported from Shardlow and Great Wilne, England

    @kelda_kelly @SkyUK @OpenreachHelp It’s a good job you have an office to work from. Oh no! Hang on we’re in the middle of a pandemic 😡😡

  • DaleHall1964 JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England

    @SkyHelpTeam Yes. Giro d'Italia live coverage. There must be a contact email...or phone for problems.

  • DaleHall1964 JackofAllTrades64 (@DaleHall1964) reported from Edwinstowe, England

    @SkyHelpTeam That's no help whatsoever. Give me a contact email address. The help section just takes me back to the same page, whatever I select as the fault. Contact tab does the same!

  • pidgepie Geraldine Gray (@pidgepie) reported from Beeston, England

    @SkyHelpTeam hi there I assume we have no satellite signal because of the several inches of snow fall in the area.

  • CharlotteKBill Charlotte Billington (@CharlotteKBill) reported from Derbyshire, England

    @SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!

  • chrish11072 chris holmes (@chrish11072) reported from Matlock, England

    @SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month

  • kev_palmer kevin palmer (@kev_palmer) reported from Heage, England

    @SkyHelpTeam we have lost our internet is there an issue in Belper area

  • goonerridge Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam When I can get internet on my device the line test usually comes up fine. The problem is is that half the time some of the devices in the house can connect and half the devices can’t. It’s been like this since I renewed my subscription at Christmas and it’s beyond a joke!

  • fabs2305 Fabio Gardella (@fabs2305) reported from Mansfield Woodhouse, England

    @SkyHelpTeam I’m trying to cancel an engineer visits for tommorow but when I try on the app it states I need to call...when I do this it won’t put me through to anyone ....can you help?

  • MJNashy Matthew Nash (@MJNashy) reported from Hucknall under Huthwaite, England

    Is the picture quality a @virginmedia problem or a @SkySportsBoxing @SkySports problem? Either way can it get sorted please!? If not who do I complain to because for £25 this isn’t good enough! #AJPULEV #PPV #BOXING

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • _nicks_tweets Nick (@_nicks_tweets) reported

    @SkyHelpTeam why does the now app not support Picture in Picture. I like having something on in the background while working. Is there a reason you don’t? Licensing? Seriously what possible justification is there.

  • Eth7n1 Ethan (@Eth7n1) reported

    @SkyHelpTeam But I shouldn’t have been told a call back was scheduled for today... I’m trying to leave and there’s an issue with the PAC which @ThreeUK and I don’t fancy being tied in for 12 months as I’m in my cooling off period and trying to escape..

  • richsnowd Richard Snowden (@richsnowd) reported

    @SkyHelpTeam Still down, this is more than 24 hours. When do we escalate this?

  • jacktoresen1 jacktoresen (@jacktoresen1) reported

    @SkyHelpTeam hi there, yesterday I tried to create a Paramount+ account and despite an email being received that the account is live, I can't access any content. Also cannot change my password because no emails are being sent for me to do so, anyway I can get help? Thanks

  • Tonysmini Tony (@Tonysmini) reported

    @Charliepops1982 @SkyHelpTeam Do you have a socket anywhere in the house already? If you do, it may be booked as a remote start rather than an engineer visit, you just unbox your kit, plug it in and wait until midnight for your service to switch on.

  • mrWFPB WFPB (@mrWFPB) reported

    .@SkyHelpTeam it's truly REALLY hard to speak to a human. Please reply. When trying to log in online why was I asked to register with sky ID - I don't get it. I want to cancel my sky insurance please.

  • livingdeadmatty Matty (@livingdeadmatty) reported

    @SkyHelpTeam New customer, only activated the sim last night.

  • darren_warner Darren Warner (@darren_warner) reported

    @SkyHelpTeam why after 5 weeks of planning prior a move do I have no broadband. Supposed to be activated. Cannot wait to ditch your shoddy service in 5 months

  • Oxfordite Rupert wilson (@Oxfordite) reported

    @Tonysmini @OpenreachHelp If I’d suspected such careless change from a comms provider to their elderly customer, I’d have googled the issues.. never crossed my mind. Sorry. It should have been 1st on the list for @SkyHelpTeam staff to check with their elderly customer. I’ll check with friend by email.

  • sparkhels Helen Macarthur (@sparkhels) reported

    @SkyHelpTeam I need to send my old phone back but I still haven’t received the packaging to do so and I’m running out of time. Can you help?