Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 07: Problems at Sky
Sky is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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TV (14%)
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Wi-fi (13%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Heanor and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Ilkeston |
Internet | |
| Derby |
TV | |
| Nottingham |
Internet | |
| Nottingham |
Internet | |
| Nottingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Paul Davison
(@davisonram) reported
from
Sandiacre, England
@SkyHelpTeam Hi, I have been having issues intermittently with my broadband over the past few days and now it won’t work at all. Just tried to follow the instructions online and it says that Sky Hub can’t be detected I have an old netgear router! Help please.
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J
(@Jaylcooper) reported
from
Derbyshire, England
@SkyUK your WiFi is a piece of ******* shit
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Darren Watkinson
(@watto135) reported
from
Mansfield Woodhouse, England
@SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2
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Sam Armstrong
(@queensamantha73) reported
from
Sutton in Ashfield, England
@SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩
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David stone
(@stoneyboyblue) reported
from
Mansfield Woodhouse, England
@virginmedia ya TVs shit, ya internet’s shit , can’t wait till my contacts up so I can go cap in hand back to @SkyUK
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Craige Cee
(@Cee_GK5) reported
from
Sandiacre, England
@SkySports @SkyUK RED BUTTON NOT WORKING FOR FOOTBALL
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Ross O'Byrne
(@noles1982) reported
from
Derbyshire, England
@mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********
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Beebs ✨
(@MissBeBop) reported
from
Eastwood, England
@SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳
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Robin Palmer
(@robbiederby) reported
from
Derbyshire, England
Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.
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Daniel Spencer
(@spencer12349) reported
from
Derbyshire, England
@sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.
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ameliashaw
(@amelia8842) reported
from
South Normanton, England
@SkyHelpTeam I've had sky q almost 3 weeks and so far...its crap. Twice I've had to turn power off at the wall just to reset the box because the remote has stopped working. Bring back sky plus!!!
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Neil
(@xtremelionheart) reported
from
Sandiacre, England
Someone from the Ethics department is going to get sacked in the morning! @SkySportsNews #skysports very poor taste there Sky
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micky Postles
(@forestlad60) reported
from
Mansfield Woodhouse, England
@SkySports Every weekend your commentator apologises for bad language picked up by pitch side microphones. Why do you not deploy the microphones away from the dug out areas where I'm sure the offensive language comes from 🙄
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Dragonflies
(@Dragonfliesilk) reported
from
Ilkeston, England
@SkyHelpTeam 3 hours ago my telephone, internet and Life Line went down. I've sent messages through the My Sky app but I've heard nothing back. It's the second time in under a week. Please can someone get in touch.
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Ray Williams
(@ldvray) reported
from
Heanor and Loscoe, England
Sit down for game, Redknapp and Souness unbiased panel, @SkySports really
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Paul Higgins
(@TrickyRedDog) reported
from
Eastwood, England
@drkarl21 @Andy_B1997 @SkyCricket @SkySports Your never going to eliminate human error, and if you review correctly you don't lose the review so should be able to overturn howlers like that. Paine wasted the one he had left in desperation, hilarious stuff.
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Tony Barlow
(@Saltbar) reported
from
Derbyshire, England
@flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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TheSquareTigerYT
(@TheSquareTiger) reported
@SkyHelpTeam I believe the internet has been down since 2 hours ago well now 3 or 4 hours ago and still had no internet, when will this be fixed and back up?
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TheSquareTigerYT
(@TheSquareTiger) reported
@SkyHelpTeam Will you let me know in pm once it’s fixed? Since it’s frustrating just waiting for an issue to be fixed
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Voyager_jeff
(@jeff_voyager) reported
@SteWoodside48 @SkySports Wonder if that flare incident will just GO AWAY now that he is at Spurs?
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janet court
(@janetcourt28) reported
@SkyHelpTeam what's going on with the broadband today? It's up and down like a yo-yo
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lynne dixon
(@lynnedixon14) reported
@SkyHelpTeam Thankyou. When can we expect the service we pay for to be restored? Are there engineers on site? Are you in contact with them? My sky app and service status link just show the blue spinning circle of doom. Sigh!
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Emma Black
(@eblackk7) reported
@SkyUK I want to cancel my Sky TV subscription. Please call me as your website makes it very difficult to cancel. Thanks
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Richard Edwards
(@Richedwards1982) reported
@Will_Little9 @SkyUK @SkyHelpTeam Looks like I might have to!! Shocking service!!
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Melanie \thompson
(@Nelmanie) reported
@SkyHelpTeam Have got a code, mobile device asks to sign in tried sign in with partner only apple TV comes up?
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Bethany Laing
(@Beth_Laing83) reported
@SkyHelpTeam Really feel you should be informing your paying customers what is going on. If we have a loss of service we deserve to be informed. And I hope we will be compensated. 5 of us are at home - we shouldn’t be using our mobile data. We should all be connected to the WiFi we pay for.
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lynne dixon
(@lynnedixon14) reported
@SkyHelpTeam @bethanyusher Apologies are all very well, but how soon does compensation for not receiving the service we pay for kick in?