Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 01/15/2026 16:05

January 15: Problems at Sky

Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (51%)

    Internet (51%)

  2. TV (27%)

    TV (27%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Heanor, Belper, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomIlkeston Wi-fi
United KingdomIlkeston E-mail
United KingdomNottingham Phone
United KingdomIlkeston Internet
United KingdomIlkeston Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

  • colin_shanks Colin Shanks (@colin_shanks) reported from West Bridgford, England

    I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball

  • owensummers Owen Summers (@owensummers) reported from Awsworth, England

    @SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP

  • ireneusz18 ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • AmboManJake Jake Marriott (@AmboManJake) reported from Mansfield Woodhouse, England

    @SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan

  • Belgiantrance Jamie whysall (@Belgiantrance) reported from Alfreton, England

    @SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then

  • simcrowley66 Cool Zombie (@simcrowley66) reported from Beeston, England

    @SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.

  • lylehubbard_ 𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Great #nffc win & no goodman or Prutton on @SkySports not a bad watch

  • jaykyte JayKyte (@jaykyte) reported from Tibshelf, England

    @SkyHelpTeam hi is there a problem in Tibshelf, our net is down

  • owensummers Owen Summers (@owensummers) reported from Awsworth, England

    @SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!

  • adegillman Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • goonerridge Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • Begbie1983 Richard Palmer (@Begbie1983) reported from South Normanton, England

    @SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.

  • bangkokram Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England

    I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...

  • Belgiantrance Jamie whysall (@Belgiantrance) reported from Alfreton, England

    @SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ArsenaII1 Colin (@ArsenaII1) reported

    @ArsenalBuzzCom @SkySports @SkySportsLyall Absolutely no one trusts sky sports anymore. Worst and last at everything.

  • Barploy Ian (@Barploy) reported

    @SkyHelpTeam Broadband would be good. Promised it on 15 Nov and still waiting. Update is we should have an update by the end of Jan. Complete and utter car crash in terms of customer service. Come back virgin all is forgiven!

  • KJTaylor_73 Kathleen J T (@KJTaylor_73) reported

    @SkyHelpTeam Run umpteen line tests nothing works and there is an area issues. Not good service.

  • RyzDufc Ryan (@RyzDufc) reported

    @SkyHelpTeam can you help me getting in to paramount+. I was logged in via sky - now it says I already have an account when logged in but won’t let me log in via sky

  • 8gzd8k76nM Paul (@8gzd8k76nM) reported

    @legaltweeter2 @SkyHelpTeam I can’t see any reason why someone wouldn’t want to drop everything to resolve your issue after your very measured and charming message. ********

  • dbames2 Darran Ames (@dbames2) reported

    @SkyHelpTeam do you have any updates on the phone & broadband outage that seems to have hit the Lytham St Anne's area hard today? Our service vanished at 1415hrs. Your website is pretty vague and has no useful updates or possible ETAs.

  • JMortgagesUk James Miller Associates (@JMortgagesUk) reported

    @SkyHelpTeam hi the peloton app on the glass keeps crashing the tv when logging into my profile? Is this a problem or just me?

  • Metal_ed666 Metal_Ed666 (@Metal_ed666) reported

    @ninja_nanny_ @SkyHelpTeam @SkyUK Strange who lots of problems since Xmas Eve for me

  • ninja_nanny_ 🇬🇧 Jesse 😜 (@ninja_nanny_) reported

    @SkyHelpTeam Thankyou, I think the problem was a faulty wire

  • jordanbrook4 jordan brook (@jordanbrook4) reported

    @SkySports Makes me laugh how confident and big headed he is off the pitch. But so bad on it.