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Sky outages and service status in Heanor and Loscoe, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Sky generated 2 outage signals in the last 24 hours around Heanor and Loscoe, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Apr 23, 3:10 PM GMT+1.
  • 45% Internet (45%)
  • 30% TV (30%)
  • 12% Wi-fi (12%)
  • 6% Total Blackout (6%)
  • 3% E-mail (3%)
  • 3% Phone (3%)

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 24: Problems at Sky

Sky is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Heanor and Loscoe, England

The most recent Sky outage reports came from the following cities: Mansfield, Ilkeston, Derby, Nottingham, Long Eaton, and Kirkby in Ashfield.

CityProblem TypeReport Time
Mansfield Wi-fi 20 hours ago
Ilkeston Internet 22 hours ago
Derby E-mail 3 days ago
Ilkeston Internet 4 days ago
Nottingham Internet 5 days ago
Nottingham Phone 7 days ago

Nearby cities with recent reports

Ilkeston

2 recent signals

22 hours ago
Mansfield

1 recent signals

20 hours ago
Derby

1 recent signals

3 days ago
Nottingham

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • danielbuttar
    Daniel Buttar (@danielbuttar) reported from Stapleford, England

    Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic

  • chrish11072
    chris holmes (@chrish11072) reported from Matlock, England

    @SkySports are your commentators Brentford fans? Usual biased, one sided crap commentators. Thank god I don’t pay for this garbage every month

  • Afton123
    Afton Leverton (@Afton123) reported from Beeston, England

    @SkyHelpTeam hi, I’ve changed my package today, however the new price isn’t showing in January on my bill. Please could you help? Thanks

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****

  • DarkSabers2013
    😎Russ😎 (@DarkSabers2013) reported from Heanor and Loscoe, England

    @SkyHelpTeam It just means I've had to go 3 extra weeks without services from my orignial date. Not a great start to the service.

  • jason_bearder
    jay nffc (@jason_bearder) reported from Alfreton, England

    @Inzy213 @SkySports Awful

  • Josh9b
    Josh Buckley (@Josh9b) reported from Derbyshire, England

    @SkyHelpTeam internet down for close to 36 hrs in derby DE22 3SY. What the hell is going on???!??

  • Staf_Mohamed
    Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Great customer service from @sky told "We have no information about why the broadband in your area is down and no idea when it is likely to be resolved" 😡

  • ourlauzy
    Lauz (@ourlauzy) reported from West Bridgford, England

    The language doesn’t offend me!! We are all saying far worse at home. The crap football offends me @SkySports #nffc

  • colin_shanks
    Colin Shanks (@colin_shanks) reported from West Bridgford, England

    I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball

  • _JCMedia_
    JCMedia (@_JCMedia_) reported from Sandiacre, England

    @SkySports turn the contrast down on the Forest game please!

  • ireneusz18
    ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • Staf_Mohamed
    Mustafa (Staf) Mohamed (@Staf_Mohamed) reported from Derbyshire, England

    @SkyHelpTeam Hi, there's no updated info on the service page. Any info about the likely duration of this outage?

  • helengreig6
    Helen Greig (@helengreig6) reported from Shardlow and Great Wilne, England

    @kelda_kelly @SkyUK @OpenreachHelp It’s a good job you have an office to work from. Oh no! Hang on we’re in the middle of a pandemic 😡😡

  • AmboManJake
    Jake Marriott (@AmboManJake) reported from Mansfield Woodhouse, England

    @SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan

  • CharlotteKBill
    Charlotte Billington (@CharlotteKBill) reported from Derbyshire, England

    @SkyHelpTeam I’m going in circles in your website. Told I must give 31 days notice but unable to do this through my sky account as contract hasn’t ended. No phone number. Want to cancel at the end of my contract please!

  • AndyGilmore_
    Andy Gilmore (@AndyGilmore_) reported from Belper, England

    .@SkyUK are there connection issues in Belper, Derbyshire? No issues noted on the app. Wifi working fine but no internet connection. Can’t test the connection through the app. Internet has been down for nearly 2 days.

  • L_DD1_FULCHER
    King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • Baddileyram
    grumpy man (@Baddileyram) reported from Derbyshire, England

    @caroline_NJT @SkyHelpTeam Not working in DE3 either, stupid service status says fine. Don't think so.

  • derbyram1968
    derbyram1968 (@derbyram1968) reported from Derbyshire, England

    @Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLo64073416
    Chrilow (@ChrisLo64073416) reported

    @jammierooroo @SkyUK Cancel it altogether, she won't miss it, people think they can't live without it. Get a Freesat box, there's plenty to watch on there. Best wishes to her.

  • GlynisSpencer
    Glyn-Oh behave! 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 'Wabbit'🦖🌹 (@GlynisSpencer) reported

    @jammierooroo @JamesMillerHi @SkyUK Sit with her while she calls them back. Put it on speakerphone, so you can hear. The contract was made over the phone. That is distance selling. She has a 14 day cooling off period to cancel it.

  • imjustbeingmeJ
    JustJ Parody account😉 (@imjustbeingmeJ) reported

    @jammierooroo @SkyUK £170????? Is she paying for her neighbours too? That's despicable. My MIL signed up for two @SunLife policies, has paid over £10k in, will get about £4k back. They won't listen to our argument about her dementia, won't pause the payments and if we cancel she'll lose it all..

  • theoldbloke
    Allan Colcombe (@theoldbloke) reported

    @jammierooroo @SkyUK There’s a cooling-off clause on all phone contracts (ex-Sky customer here) so she should get it corrected.

  • TheFluffster1
    TheFluffster1 (@TheFluffster1) reported

    @jammierooroo @SkyUK Do take a look at the distance selling regulations under the Consumer Rights Act if needs be. There's a right to cancel within 14 days. Sky should be fully aware of this.

  • green_powder2
    GP (@green_powder2) reported

    @jammierooroo @SkyUK They are awful ,I quit them years ago when they lied to me about what one of their reps said to me.Never again.

  • h_chris59114
    Chris H (@h_chris59114) reported

    @jammierooroo @SkyUK Sky are some of the worst out there

  • sallycinnamon99
    Upside Mum (@sallycinnamon99) reported

    So it turns out that One Touch Switch and continuing you service until new service is active doesn’t mean anything to @SkyUK No broadband for two days, despite having paid for it as well.

  • Fr12ee44Spewxh
    Sallie (@Fr12ee44Spewxh) reported

    @SkyHelpTeam Typical of @SkyUK poor customer service.

  • jammierooroo
    Jammie Restore (@jammierooroo) reported

    @Iolanthe2345 @CindyTh3Dog @SkyUK It amazes me, any of us could get hit by a bus tomorrow and the family are left with this horrible situation, it’s 2026 for gods sake, there has to be a better way to deal with the bereaved.