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Sky Outage Report in Heanor and Loscoe, Derbyshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 02/08/2026 05:35

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston, Matlock, Heanor, Belper and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomDerby TV
United KingdomIlkeston Internet
United KingdomNottingham Internet
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Bloody Frustrating today but I've been in that **** dip when we were 5 down that's disappointing Rooney was a poor mans Watson bet skysports news don't report that COYR

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

  • ireneusz18 ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • westnffc88 Richard West (@westnffc88) reported from Ripley, England

    @SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.

  • derbyram1968 derbyram1968 (@derbyram1968) reported from Derbyshire, England

    @Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out

  • goonerridge Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉

  • ADale77 Art Dale (@ADale77) reported from Stapleford, England

    Skysports news, Rooney inspired Darby, he never had a kick, very poor performance, it could easily have been a rout for Forest

  • colin_shanks Colin Shanks (@colin_shanks) reported from West Bridgford, England

    I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball

  • AmyjeanWaghorn Amy Waghorn (@AmyjeanWaghorn) reported from Calverton, England

    We have had no internet or landline services since Thursday lunch time when someone came to connect our neighbours. After calling repeatedly we were meant to have an engineer today who never arrived. So now we are facing a working week without connection @SkyHelpTeam

  • jaykyte JayKyte (@jaykyte) reported from Tibshelf, England

    @SkyHelpTeam hi is there a problem in Tibshelf, our net is down

  • adegillman Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • lylehubbard_ 𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • Begbie1983 Richard Palmer (@Begbie1983) reported from South Normanton, England

    @SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Great #nffc win & no goodman or Prutton on @SkySports not a bad watch

  • EamonnRams Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • v_zasikowski VictoriaZ (@v_zasikowski) reported

    @Markloveskylie @SkyUK It's back for me after 15 hrs but very slow - 1.5 mbs on my laptop

  • llantwitad llantwitad (@llantwitad) reported

    @swfc3045 @SkyHelpTeam Yeah **** happens but the communication is abysmal. I get that the customer service agents dont know what's going on but it is their job to advise us. I feel for them but they should be better informed, and tweeting vague **** and turning off replies is not helpful. @SkyHelpTeam

  • rj07thomas rj07thomas (@rj07thomas) reported

    @SkyHelpTeam are services coming back online? I've been tethered to my phone all day, switched hot-spot off and my laptop found the sky network and connected just fine! :-)

  • VNorris101 Victoria Norris (@VNorris101) reported

    @SkyHelpTeam The problem includes Leicestershire not just Leicester. I live in Loughborough and have no Sky broadband

  • katielbrooks_ Katie Brooks (@katielbrooks_) reported

    @SkyHelpTeam There hasn’t been an update on the outage and what’s being done to fix it since this morning according to the website. Is there an eta on it being fixed please?

  • ttv_jansterbro jan (@ttv_jansterbro) reported

    @SkyUK has to be the worst uk internet provider no 🧢

  • Ryanjones0495 Ryan Jones (@Ryanjones0495) reported

    @SkyHelpTeam @SkyHelpTeam what are you on about booking an engineer? it’s due to the southeast outage why I haven’t got any internet? If your payment system was down I know for fact that would be back up and running within the hour but supplying already paid service…the customers can wait🤬

  • cb222016 CB (@cb222016) reported

    @SkyHelpTeam still problems with WiFi,telephone. No updates announced. What is happening? My contract is coming to an end soon, don't think I'll be renewing

  • Rlitch1 Roy Litchfield (@Rlitch1) reported

    @JLew1979 @SkyHelpTeam O and I am in South Wales and the app was addressing my outage

  • simmons_rowena Rowena Simmons (@simmons_rowena) reported

    @SkyUK internet outage in Staffordshire and a 1hr wait on hold to speak to someone, please help! Demented Toddler needs paw patrol to keep me sane 🤯🙈