Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 26: Problems at Sky
Sky is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (61%)
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TV (15%)
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Wi-fi (13%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Ilkeston, Derby, Nottingham, Alfreton, Long Eaton, Colwick and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Ilkeston |
Internet | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Wi-fi | |
| Ilkeston |
Internet | |
| Derby |
TV | |
| Nottingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @NAY81035166 @toonmadmike @SkySportsPub @SkySports Finally, what ********. When did you think they’d support people, when everything was open last week. *******
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Colin Shanks
(@colin_shanks) reported
from
West Bridgford, England
I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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natalie 🕊
(@nxtaleigh) reported
ngl @SkyHelpTeam probably having the worst service I have ever had on your phone lines today 🥴 broadband cancelled without my consent, an hour on the phone speaking to one guy to set up a new contract, to be redirected to another guy to be given a more expensive contract 👌
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Neil Walley💙🇺🇦
(@aquarius16th) reported
@DarenHoadley @virginmedia @SkyHelpTeam Same issue here & the cricket has started!!
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Martyn_Rolly
(@martynrolly) reported
@JMACL1673 @virginmedia @SkyHelpTeam Bad news, will have to put radio on
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侍
(@eld3nlrd) reported
@oof12345678902 @SirDunya24 @SkySports He’s not gonna **** you lil bro he’s into kids
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ĤΛИΛ ßΛŦΛ
(@hanaglaschu) reported
@SkyHelpTeam Hi, we just had a sky router installed and realised that the engineer took the old one belonging to BT. I want it back ASAP as I need to return it! Please help! I am very upset. Is this the norm??
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M K
(@MK6074158551841) reported
Sky broadband totally down in Blanchardstown since last night @sky @SkyHelpTeam
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blades 🤜👊
(@blades_sufc_1) reported
@SkySports Not be8ng funny anything confuses this idiot! Unreal footballer but thick and gormless as **** ... good job he has an unreal talent and money he'd be ****** otherwise
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🍷🏴Jude 🏴🍷
(@JMACL1673) reported
Anyone else getting asked to set up 2FA when trying to sign in to Sky Sports app using #VirginMedia credentials and not getting emails or text codes through? Is this even legit? @virginmedia @SkyHelpTeam
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Cheesed off chauffeur
(@edin_chauffeur) reported
@SkyUK Doesn't really help to be honest. You are the only tv service that imposes a pin. I need to know why? I'm well above the age of watershed, there is absolutely no chance of anyone else using my tv, I'll sign a friggin legal waver, so why are you the only provider to impose a pin?
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Laura
(@LaurLaurD16) reported
Great poor customer service from @SkyUK !!