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Sky Outage Report in Heanor and Loscoe, Derbyshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 02/09/2026 01:00

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Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (49%)

    Internet (49%)

  2. TV (29%)

    TV (29%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Ilkeston, Nottingham, Derby, Matlock, Heanor, Belper and Mansfield.

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City Problem Type Report Time
United KingdomIlkeston Internet
United KingdomNottingham Phone
United KingdomDerby Internet
United KingdomDerby TV
United KingdomIlkeston Internet
United KingdomNottingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Great #nffc win & no goodman or Prutton on @SkySports not a bad watch

  • bangkokram Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England

    I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...

  • colin_shanks Colin Shanks (@colin_shanks) reported from West Bridgford, England

    I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball

  • Begbie1983 Richard Palmer (@Begbie1983) reported from South Normanton, England

    @SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

  • simcrowley66 Cool Zombie (@simcrowley66) reported from Beeston, England

    @SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them

  • lylehubbard_ 𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • owensummers Owen Summers (@owensummers) reported from Awsworth, England

    @SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP

  • Belgiantrance Jamie whysall (@Belgiantrance) reported from Alfreton, England

    @SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks

  • jaykyte JayKyte (@jaykyte) reported from Tibshelf, England

    @SkyHelpTeam hi is there a problem in Tibshelf, our net is down

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then

  • goonerridge Kris 'Ridgie' Ridge (@goonerridge) reported from Clipstone, England

    @SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉

  • owensummers Owen Summers (@owensummers) reported from Awsworth, England

    @SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!

  • Belgiantrance Jamie whysall (@Belgiantrance) reported from Alfreton, England

    @SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • AmboManJake Jake Marriott (@AmboManJake) reported from Mansfield Woodhouse, England

    @SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan

  • adegillman Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • ireneusz18 ij matusiak (@ireneusz18) reported from Derbyshire, England

    @Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Pat33393437 Pat (@Pat33393437) reported

    @SkyUK I went to check deal as existing customer, added boost £3 a month, they tried to charge admin and deliver of new router! why? they agreed to waive those charges but then my next bill includes the charges and an extra charge on top of that - poor service after 20 yrs a customer!

  • WHGolfCoaching Warren Harris Golf Coaching (@WHGolfCoaching) reported

    @SkyHelpTeam Well you can be sure I’ll be having a chat per the increases, seeing as a new customer can get a better deal for £30 less per month. I appreciate new customer offers, but perhaps you should be more considerate to retaining the ones you have.

  • Kat_h81 Kathryn (@Kat_h81) reported

    @SkyHelpTeam If your not going to help & believe it’s ok to take back savings you have given then I am making a complaint.

  • curlylew06 Gareth Lewis (@curlylew06) reported

    @SkyUK Haven't been offered this, currently process of cancelling as never seem to get anywhere nearer to offers you advertise #ripoffexistingcustomers

  • MaggiePtesla Maggie P (@MaggiePtesla) reported

    @SkyUK Where is that super fast?? Not where I live, for sure. The hub s***s big time, I'm happy if I get half the 67mbs (Wifi) I pay for sitting next to the router- with no one else using it. My complaint has not even been replied to for weeks.

  • SimonJHadley Simon Hadley (@SimonJHadley) reported

    @SkyHelpTeam What part of that addresses my question? Guess I'm calling up to cancel my broadband tomorrow as allowed by law. Sigh.

  • RadioAdam94 Adam Fawcett (@RadioAdam94) reported

    @SkyHelpTeam Hi Ross, yes so it still works fine - it’s just the timings that seem wrong. Obviously it’s not an issue but come up with it twice this week now! It’s Q :-)

  • goezavin ZKT (@goezavin) reported

    Help @SkyHelpTeam my already expensive sky package is increasing AGAIN, by £6. Who can I talk to (not on the phone - online chat maybe?) about possibly cancelling as we simply can’t keep being penalised for being an existing customer! Newbies get much better deals. 👎🏻

  • JamesBowers1983 James Bowers (@JamesBowers1983) reported

    @SkyHelpTeam Yeah I done all this and now it’s just saying there’s a problem with your satellite signal. The main sky q box downstairs is getting tv but the menus have been acting slow and stay stuck in please wait loading when u try and access my recordings

  • JamesLloyd0595 Lloyd (@JamesLloyd0595) reported

    @SkySports But nothing else to help anyone to pay the bills