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Sky Outage Report in Heanor and Loscoe, Derbyshire, England

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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 01/31/2026 09:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Matlock, Heanor, Belper, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomDerby Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomDerby TV
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • adegillman Ade Gillman (@adegillman) reported from Beeston, England

    @SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly

  • Blaster391 Robert Arnold (@Blaster391) reported from Tupton, England

    @SkyHelpTeam @Martyn_Davis Still got an outage over in Chesterfield it seems, although your outage reporter says there are no issues 🤔

  • jlongstaff_ jlongstaff_ (@jlongstaff_) reported from Rainworth, England

    @SkySports @nicholaspwright cracking read, Nick. I dread to think how many strings you had to pull to get a sit down with Bielsa 😬

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Bloody Frustrating today but I've been in that **** dip when we were 5 down that's disappointing Rooney was a poor mans Watson bet skysports news don't report that COYR

  • westnffc88 Richard West (@westnffc88) reported from Ripley, England

    @SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Great #nffc win & no goodman or Prutton on @SkySports not a bad watch

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.

  • AmyjeanWaghorn Amy Waghorn (@AmyjeanWaghorn) reported from Calverton, England

    We have had no internet or landline services since Thursday lunch time when someone came to connect our neighbours. After calling repeatedly we were meant to have an engineer today who never arrived. So now we are facing a working week without connection @SkyHelpTeam

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • lylehubbard_ 𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • EamonnRams Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

  • ADale77 Art Dale (@ADale77) reported from Stapleford, England

    Skysports news, Rooney inspired Darby, he never had a kick, very poor performance, it could easily have been a rout for Forest

  • derbyram1968 derbyram1968 (@derbyram1968) reported from Derbyshire, England

    @Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.

  • pidgepie Geraldine (@pidgepie) reported from Beeston, England

    @SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.

  • Begbie1983 Richard Palmer (@Begbie1983) reported from South Normanton, England

    @SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.

  • HM_Dec90 Holly (@HM_Dec90) reported from Derbyshire, England

    @SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."

  • jackrat21 Jack (@jackrat21) reported from Derbyshire, England

    Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • jaykyte JayKyte (@jaykyte) reported from Tibshelf, England

    @SkyHelpTeam hi is there a problem in Tibshelf, our net is down

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • hooHar Chris Leonard (@hooHar) reported

    @SkyHelpTeam I eventually found out, through reading many unhappy posts on various forums, that it was the Telegram app causing the issue for me. Keynote for others. So I can't message people or make presentations while it's running. Feels like a bad solution to me. 2/2

  • fordy124 dan ford (@fordy124) reported

    @SkyHelpTeam So I have to ring again, wait and then get fobbed off again fantastic service!!

  • buttsy1972 John Butterworth (@buttsy1972) reported

    @MartinSLewis With @SkyUK and no real desire to leave, but frustrated by a Black Friday deal offering 18 months at £30 (normally £35) for improved speeds, but unable to get this via the app and website for my account. Showing as £32. Do they just think I’ll accept? Poor!

  • chriskettle3 Chris Kettle (@chriskettle3) reported

    @SkyHelpTeam Something else I can add to the complaint then, absolutely nobody wants to help to resolve this! Another case of happy to take money but any issues then it's heads in the sand. What would happen if I cancel my DD? Oh yes you would cut services! Shockingly poor customer service

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @northernmurz @SkyHelpTeam If the O2 coverage isn't working in your area then yes switch back. Complete madness for you to continue paying for a service that you clearly know doesn't work for you... Its like someone offering to punch you and you saying yes, then saying yes again and again

  • xo_CL30_ox • C L E O • (@xo_CL30_ox) reported

    @SkyHelpTeam Not sure, they've said the same thing 4 times already, then don't get in touch. One said, I'd get an email with an update 24 hours later, I didn't, this was 2 months ago. I'm fine with being patient and waiting for an update, but 2 months with my issue unresolved is pushing it.

  • xo_CL30_ox • C L E O • (@xo_CL30_ox) reported

    @SkyHelpTeam Yes. I've phoned multiple times, and each time, they tell me that the issue will be sorted or someone will update me within 24-48 hours, and then I don't hear anything.

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @chriskettle3 @SkyHelpTeam Cancel your DD and find out. Definitely won't have your services being billed for a couple of months of which you will be contractually obliged to pay. Hope you stop moaning for long enough to get it resolved for yourself :)

  • leon_dave_smith Leon Smith ❄️ (@leon_dave_smith) reported

    @SkyHelpTeam Just the standard ‘This channel is currently affected by a problem with your satellite signal’ I have been through all the reset procedures bit still no luck It is a communal dish and I have been in contact with my property management company

  • sankulyaa Sanket 🇳🇱 (@sankulyaa) reported

    @Half_Fri @visheshkoul nothing trendy about calling cringe as cringe. You'll never see such things at SkySports or any other broadcaster for that matter