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Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Why is my Sky service not working?

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Full Outage Map

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 5: Problems at Sky

Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  • 46% Internet (46%)
  • 31% TV (31%)
  • 13% Wi-fi (13%)
  • 6% Total Blackout (6%)
  • 3% Phone (3%)
  • 2% E-mail (2%)

Live Outage Map Near Heanor and Loscoe, England

The most recent Sky outage reports came from the following cities: Nottingham, Derby, Ilkeston, Mansfield, Long Eaton, Kirkby in Ashfield, and Alfreton.

CityProblem TypeReport Time
Nottingham Total Blackout 4 hours ago
Derby TV 23 hours ago
Ilkeston Internet 2 days ago
Derby TV 2 days ago
Derby TV 3 days ago
Derby TV 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • carlagrainger88
    carla meakin (@carlagrainger88) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam broadband has been very slow for about a week now. Is there problems in Nottinghamshire? I've ran all the tests and nothing showing as wrong

  • Martyns5
    Martyn Scott ⭐⭐ (@Martyns5) reported from Beeston, England

    @SkySportsPL @SkySports Never a red

  • All_Petered_Out
    Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi any news on the outage in NG16 Nottinghamshire? Just got off the phone with help team but didn’t have a timeline yet

  • fabs2305
    Fabio Gardella (@fabs2305) reported from Mansfield Woodhouse, England

    @SkyHelpTeam I’m trying to cancel an engineer visits for tommorow but when I try on the app it states I need to call...when I do this it won’t put me through to anyone ....can you help?

  • chruscinski1980
    Paul Chruscinski (@chruscinski1980) reported from Mansfield Woodhouse, England

    @SkySports Why was the keeper out at that distance when he had his defender covering in front? Poor keeping, not as good as people make out!

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.

  • DanWestwell
    Dan Westwell 🇬🇧 (@DanWestwell) reported from Mansfield Woodhouse, England

    Whoever chucked Ray Clemence’s shirt down behind the goal like that hang your head in shame. Talk about lack of respect. It should’ve been laid down straight and proper like it meant something. Sort it out @FootballAssoc #RayClemence #ENGICE #England @SkySports @SkyFootball

  • Gav1981
    Gav (@Gav1981) reported from Derbyshire, England

    @Andrew_Bailey_1 @SkySports pundits and presenters are terrible... seem to get rid of all the good ones... Chris Powell decent tbf but no real characters all cliche ****

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps

  • mikelmangel
    Miguel Angel Gisbert (@mikelmangel) reported from Derbyshire, England

    @SkyHelpTeam In Derby it is still down

  • robski1964
    rob keeling (@robski1964) reported from Derbyshire, England

    Omg these muppets on @SkySports who ******** are they oh yeah Ady boothroyd I know him

  • AmyBux21
    Amy Buxton (@AmyBux21) reported from Eastwood, England

    @SkyUK need to speak to an engineer but going round in circles on the automated line & online does not cover topic. Please help

  • helengreig6
    Helen Greig (@helengreig6) reported from Shardlow and Great Wilne, England

    @kelda_kelly @SkyUK @OpenreachHelp It’s a good job you have an office to work from. Oh no! Hang on we’re in the middle of a pandemic 😡😡

  • helenb1982
    Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam Please can you tell me another way of help? It’s not able to connect and saying there’s a problem with the set up, it worked fine this morning. What is happening in nottingham?

  • All_Petered_Out
    Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi please could you help? Looks like my broadband is down in NG16 like in lot of other places.

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam My equipment and set up is fine. There is a known issue in nottingham according to your website. How long will it be?

  • mrleedsunited
    mark ant jepson (@mrleedsunited) reported from Mansfield Woodhouse, England

    @MojeedNas @SkySportsPL @SkySports Weirdo alert mojeed you idiot

  • VictoriaTaylUK
    Victoria Taylor (@VictoriaTaylUK) reported from Ruddington, England

    @SkyHelpTeam Doesn’t give that option! Apparently there is an issue in my area, Nottingham ... any updates?

  • LeeAKnight
    Lee Knight (@LeeAKnight) reported from Ruddington, England

    @SkyHelpTeam Hi this...thanks for confirming; can’t check in home connection as no internet connection and all devices down!

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • Nick77615513
    Nick (@Nick77615513) reported

    @SkySports Stop wearing that stupid cap

  • EGLampard
    Bob 🤘🏻🖤🎸⚽️ (@EGLampard) reported

    @SkyHelpTeam need help reducing my bill, it’s gone up by nearly £40 and I can’t afford it

  • Mabear_Cwright
    Jules Quest. (@Mabear_Cwright) reported

    @SkyHelpTeam pls help got new phone activated sim and now no network on either phone. And can’t download stuff off old phone.

  • finlaymcallan
    Finlay McAllan (@finlaymcallan) reported

    I’ve had no broadband for 11 days now @skyUK and @SkyHelpTeam are blaming you @CityFibre but no one seems to be taking responsibility. No updates, no calls, not texts, no service - be that broadband or customer. Please sort this out

  • TekT1me
    Tek Time (@TekT1me) reported

    @JamesTactics Plastic fans, @SkySports still mad they wasn’t able to purchase (they’ve hated us ever since) so called “Legends” that NEED us to be bad so THEY stay relevant (If we was still producing legends who would listen to Paul scholes? Really?) Rio needs us to be bad for engagement.

  • Kcuftiagain
    kcufti kcufti (@Kcuftiagain) reported

    Hey @SkySports Tell the çüñt on coms on your tennis channel to shut ******** up gobbing off all over play. Sack the w⚓. He's ruing your coverage of the #HangzhouOpen Useless fking tosser

  • PaulSilver8
    Paul Silver (@PaulSilver8) reported

    @SkyHelpTeam @skytv I am a VIP member of 25 years. I'm disgusted & very disappointed with your customer service and Value team, who I have spoken to SEVERAL times to renew my soon to expire contract. You require another £50 a month + my subscription, NOT Renewing! AWFUL SERVICE!

  • FastLuge
    Lee Priddle (@FastLuge) reported

    @skytv @SkyHelpTeam . Still having problems this morning @SkyHelpTeam The same message as all afternoon yesterday. Not good. Will now be looking at alternatives as if it is this difficult to actually sign up it can't be good

  • JordanGooner
    Jordan Gooner (@JordanGooner) reported

    @SkySports some of the comments regarding Arteta having to win something are rubbish. He has taken a poor squad to the best in country. Finishing second 3 seasons running is an achievement, obviously we want to win it, Arteta job is not in jeopardy if we don’t! Fantastic Manager

  • Kendo_MUFC
    Marc (@Kendo_MUFC) reported

    @SkyHelpTeam Ive now been on a call for over 1hr and 20mins. Spoke to 4 different people, 3 of which transferred me to an incorrect department. What is going on with your customer service, its awful!! I have a sky mobile that doesn't work which I'm saying for. What can I do??