Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 01/10/2026 05:15

January 10: Problems at Sky

Sky is having issues since 04:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (53%)

    Internet (53%)

  2. TV (25%)

    TV (25%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Heanor, Belper, Mansfield and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomIlkeston TV
United KingdomIlkeston TV
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • Blaster391 Robert Arnold (@Blaster391) reported from Tupton, England

    @SkyHelpTeam @Martyn_Davis Still got an outage over in Chesterfield it seems, although your outage reporter says there are no issues 🤔

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    What I want to know from @SkyHelpTeam is if they're aware of anything in my postal code that is an ongoing issue. #DE24 I'm not prepared to call in and sit in queues for generic answers I already know. The diagnostics are all good on the hub. Help?

  • AmyjeanWaghorn Amy Waghorn (@AmyjeanWaghorn) reported from Calverton, England

    We have had no internet or landline services since Thursday lunch time when someone came to connect our neighbours. After calling repeatedly we were meant to have an engineer today who never arrived. So now we are facing a working week without connection @SkyHelpTeam

  • westnffc88 Richard West (@westnffc88) reported from Ripley, England

    @SkyHelpTeam I ordered a new Now tv remote on the 8th of may and still have received nothing. Can you help me out please?

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    @SkyHelpTeam Hello @SkyHelpTeam we are still having issues with our broadband connection and have tried everything suggested online. We believe it’s a fault with the line, but calls are seemingly only for vulnerable people. How can we get this resolved? It’s 18 days since we upgraded. Thanks

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    A week ago we renewed our @SkyHelpTeam broadband & was upgraded from essential to superfast. I understand the need to test the line, even though we’ve had sky for 9 years, but why in the last 7 day have we had a worse service? Today’s download speed is 18mbps & upload is 0.5mbps

  • lylehubbard_ 𝙡𝙮𝙡𝙚 (@lylehubbard_) reported from Kimberley, England

    Support your local, not SkySports.

  • AmyBux21 Amy Buxton (@AmyBux21) reported from Eastwood, England

    @SkyUK need to speak to an engineer but going round in circles on the automated line & online does not cover topic. Please help

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Great #nffc win & no goodman or Prutton on @SkySports not a bad watch

  • jlongstaff_ jlongstaff_ (@jlongstaff_) reported from Rainworth, England

    @SkySports @nicholaspwright cracking read, Nick. I dread to think how many strings you had to pull to get a sit down with Bielsa 😬

  • EamonnRams Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

  • ADale77 Art Dale (@ADale77) reported from Stapleford, England

    Skysports news, Rooney inspired Darby, he never had a kick, very poor performance, it could easily have been a rout for Forest

  • jackrat21 Jack (@jackrat21) reported from Derbyshire, England

    Bit of bloody wind 💨 sky box been down for hours barely seen any of the @SkyCricket .. shambles @SkyUK @skytv

  • Begbie1983 Richard Palmer (@Begbie1983) reported from South Normanton, England

    @SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.

  • derbyram1968 derbyram1968 (@derbyram1968) reported from Derbyshire, England

    @Fozziebearhere @AvonandsomerRob @mattletiss7 @SkySports Thing is if you dont support the lefts agenda youll get kicked out

  • L_DD1_FULCHER King Lee-Onidas ⚽🔴🏆 (@L_DD1_FULCHER) reported from Derbyshire, England

    @SkyHelpTeam No known issues result. 79 speed to the house but ANY device comes in at 3.3 tops. We've rebooted the hub. Still the same.

  • _JCMedia_ JCMedia (@_JCMedia_) reported from Sandiacre, England

    @Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.

  • willymacc71 will mccormick (@willymacc71) reported from Kimberley, England

    Bloody Frustrating today but I've been in that **** dip when we were 5 down that's disappointing Rooney was a poor mans Watson bet skysports news don't report that COYR

  • All_Petered_Out Peter (@All_Petered_Out) reported from Brinsley, England

    @SkyHelpTeam hi please could you help? Looks like my broadband is down in NG16 like in lot of other places.

  • helenb1982 Helen Bullard (@helenb1982) reported from Hucknall under Huthwaite, England

    Today’s upload speed @SkyHelpTeam is virtually non-existent at 0.18mbps. Just very disappointed in the service since we renewed and ‘upgraded’ but the 10 days is up tomorrow so I’m looking forward to my super fast broadband actually being super fast and not super slow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • LMcCann0 Liam McCann (@LMcCann0) reported

    @SkyHelpTeam Neither were any help. I get an apology and told you're working on it.

  • bit_yaz yazn (@bit_yaz) reported

    @SkyHelpTeam Hello, Any update with regards to the broadband service still being down? It’s been 5 days already. Syria gets better coverage nowadays, common guys

  • geordie1kenobi sean kelly (@geordie1kenobi) reported

    @Cullercoats11 @SkySports @btsport I’ve cancelled sky a long time ago. I went for a job interview for sky they try all sorts to keep the customer then put prices up once they have signed back up for another term pure greed it’s all about getting that little extra money out of customers and false promises

  • Dan_Baguley Daniel Baguley (@Dan_Baguley) reported

    @SkyHelpTeam Our internet connection has been dropping constantly for the last few days. Is there a know issue in the area? The postcode is S64.

  • trac_2468 tracey mourino💙 (@trac_2468) reported

    @SkyHelpTeam is Worcestershire wifi down again? Spending more time off line than on at the moment.

  • bit_yaz yazn (@bit_yaz) reported

    @SkyHelpTeam Hello, Any update with the persistent broadband problems?

  • Macfuel33 Samuel Pierce (@Macfuel33) reported

    @SkyHelpTeam hi how do I get to speak to someone about putting a cancel notice in thanks

  • smileo69 Craig (@smileo69) reported

    @SkyHelpTeam Tried all of this and still not working, this is why I am considering moving to virgin now it is in my area

  • gage_weller iiAmGrimm (@gage_weller) reported

    @SkyHelpTeam Yeah we have tried everything from the help pages and forums but the router is on and shows wireless but no Internet it was fine befor 11 so not sure 😕

  • THEREALBORO YOUAREMYBORO 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@THEREALBORO) reported

    @SkyHelpTeam Is My Sky App down? All I get is 'we're just getting your information' then nothing.