Sky

Sky Outage Report in Heanor and Loscoe, Derbyshire, England

No problems detected

If you are having issues, please submit a report below.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Heanor and Loscoe, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Heanor and Loscoe, Derbyshire, England 02/02/2026 01:10

At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (50%)

    Internet (50%)

  2. TV (28%)

    TV (28%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (5%)

    Total Blackout (5%)

  5. Phone (3%)

    Phone (3%)

  6. E-mail (2%)

    E-mail (2%)

Live Outage Map Near Heanor and Loscoe, Derbyshire, England

The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Matlock, Heanor, Belper and Mansfield.

Loading map, please wait...
City Problem Type Report Time
United KingdomDerby TV
United KingdomDerby Internet
United KingdomIlkeston Wi-fi
United KingdomNottingham Internet
United KingdomDerby TV
United KingdomIlkeston Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Heanor and Loscoe, England

Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:

  • Jaylcooper J (@Jaylcooper) reported from Derbyshire, England

    @SkyUK your WiFi is a piece of ******* shit

  • MissBeBop Beebs ✨ (@MissBeBop) reported from Eastwood, England

    @SkyUK @ZacEfron @lilycollins you did bloody amazing in #ExtremelyWicked absolutely gripped watching it. Weirdly I felt bad for #TedBundy in certain parts, and then felt guilty 😬😳

  • robbiederby Robin Palmer (@robbiederby) reported from Derbyshire, England

    Hi @SkyUK you appear to have broken #SkyGo on the #PS4 with your last update. Cannot log in at all despite the details being correct and being able to log into the Windows Sky Go and website.

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported from Sutton in Ashfield, England

    Absolutely sick to death of Sky now !! Multiroom never works - broadband is always slow and mobile network is crap !!! @SkyHelpTeam get an engineer to my house ASAP to remove your kit !!!

  • lisahaywood10 Lisa (@lisahaywood10) reported from Eastwood, England

    @virginmedia The service is on permanent down time. Hence moving to @SkyUK no problems since

  • spencer12349 Daniel Spencer (@spencer12349) reported from Derbyshire, England

    @sav10la @SkyHelpTeam La Liga on ITV 4 mate, plus I like the basketball. Hands up sky tv is brilliant with a big help from BT sport lol had BT internet at me mums never had an issue. Just not the quickest. Think gonna go back to virgin internet. 350 mbps worth the extra money.

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Nope. Payed engineer to come out last year lift dish up! Not happening again! Number to cancel subscription please!

  • noles1982 Ross O'Byrne (@noles1982) reported from Derbyshire, England

    @mikecz84 I know.has he gone back to tthe 70’s or summat!!clearly not up to pace on today’s issues so why do @SkySports choose to book him #********

  • LisaHoppi San Fran Girl (@LisaHoppi) reported from Hucknall under Huthwaite, England

    @munkilove @SkyUK @NatalieMariaS59 @virginmedia I wouldn’t bother, if cancel and move to @virginmedia That’s what I’m going to do

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Pissed offeith @SkySports today, if it’s not computer geeks playing stupid computer games, every time I put sports news on it Klipperty Klopp mouthing off, or Spuds new ground 😩😩😩😩

  • SarahK8Gosling Sarah Gosling (@SarahK8Gosling) reported from Beeston, England

    @SkyUK I’m hugely frustrated. I want to cancel my sky mini box which I haven’t used for months (ours needs have changed) but downgrading online is defeating me and try as I might I can’t get though by phone - not just today. I’ve now incurred the charge for another month 😢😠.

  • Chrissanders13 Chris Sanders (@Chrissanders13) reported from Sutton in Ashfield, England

    @SkyHelpTeam same issue different day - again 😡😡 getting very bored of this now ! Send someone to fix the issue please or I’m cancelling my contract and will be after compensation for you guys not providing the service I pay for 😡😡😡

  • queensamantha73 Sam Armstrong (@queensamantha73) reported from Sutton in Ashfield, England

    @SkyUK poor service for my pensioner parents after property struck by lightening yesterday, no record of phone call arranging repair yesterday and want £65 to send engineer out, they’ve been loyal customers for 15 years...poor 😕

  • stevesmithdcfc Steve Smith (@stevesmithdcfc) reported from Chellaston, England

    I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Need a direct number to cancel.

  • statts1971 Mark Hefter (@statts1971) reported from West Bridgford, England

    @davidkirtley @StuartBroad8 @gurneyhf @SkySports @markbutcher72 @WardyShorts Those who have served on club committees are as often as not a huge part of the problem!

  • ldvray Ray Williams (@ldvray) reported from Heanor and Loscoe, England

    Sit down for game, Redknapp and Souness unbiased panel, @SkySports really

  • forestfan_76 Mop MBE (@forestfan_76) reported from Colwick, England

    @SkyHelpTeam Every time I record anything it fails then I can't get any TV signal! Ridiculous! No more secret dms!chased round in circles! Just sort it asap! Pissed off!!!

  • watto135 Darren Watkinson (@watto135) reported from Mansfield Woodhouse, England

    @SkyUK your customer service skills is disgusting. A credit due to me even after my request added to my account now won’t happen. You must think I’m stupid!! If you don’t give me a credit it cost you nothing and even better it’s in your account no issues. 1/2

  • Saltbar Tony Barlow (@Saltbar) reported from Derbyshire, England

    @flickham @siborg @SkyUK @GameOfThrones That is terrible! Deaf people have been waiting 2 years for this. I cannot believe this. Oh gosh! Wow.

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • theboywillmott TheBoyW1llm0tt (@theboywillmott) reported

    Hi @SkyHelpTeam my broadbands been down all day, all your online service checker states is it will be back up in 2hrs. 10hrs later, im still waiting and it still reckons 2hrs. Can you tell me what is the problem and when will it be fixed as your website has no information?

  • emilykateee_ emily (@emilykateee_) reported

    @SkyHelpTeam hi, our WiFi has suddenly stopped working properly in WF5. Keeps dropping in and out every couple of minutes. Unplugged the box and plugged it back in again and still having the same issue. Is this an area service issue because of the bad weather?

  • smeds04 Scott Smith (@smeds04) reported

    @SkyHelpTeam our broadband has been down since approximately 10pm yesterday, saying there is an outage in the area AB23 . Can u advise when it will be working again?

  • truth007x TrutH (@truth007x) reported

    @Janicegenuine @SkySports Dn’t support blindly

  • 8gzd8k76nM Mark Hankin (@8gzd8k76nM) reported

    @Sam_Henry14 @SkyHelpTeam BT restrict you to just the main box if you pay for sport through them and you have to pay more per month to watch on mini boxes. Just cancel it with BT and pay it through Sky, its often the exact same price and you get to watch on the mini boxes

  • hdavies31 Howie Davies (@hdavies31) reported

    @SkyHelpTeam my internet box has broken and I have called customer service, they were very helpful and a new one is being sent. But how is £1.01 a day refund in credit acceptable. I work from home and pay an extortionate amount for services but now can’t access them.

  • Sam_Henry14 $ a m 🚜 (@Sam_Henry14) reported

    Hi, @SkyHelpTeam why doesn't my BT subscription carry onto my Mini box upstairs. It work fine on my main Q box, but when I try to watch even recorded shows it doesn't work..

  • kirstynewcastle kirsty widdowfield (@kirstynewcastle) reported

    @SkyHelpTeam is there an outage in the dh2 area? No internet and sky tv having connection issues

  • JustMeNic Nic Daniels (@JustMeNic) reported

    @charles900 @SkyHelpTeam Still nothing!!! I cannot believe that we have had no broadband for ONE WEEK tomorrow and have no idea if we’ll ever get it back, unbelievably nobody at #sky knows any more details, used all mobile data, had to buy an #EE router for £50 to see us through more days of no service!!

  • Cllosh77 Claire Shepherd (@Cllosh77) reported

    @SkyUK issues with the internet. Please help