Sky Outage Report in Heanor and Loscoe, Derbyshire, England
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Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Sky. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Nottingham, Matlock, Derby, Ilkeston, Heanor, Belper, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Internet | |
| Matlock |
TV | |
| Derby |
Wi-fi | |
| Ilkeston |
Internet | |
| Ilkeston |
Total Blackout | |
| Ilkeston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉
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Colin Shanks
(@colin_shanks) reported
from
West Bridgford, England
I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then
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Daniel Buttar
(@danielbuttar) reported
from
Stapleford, England
Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports Everyone knew that today’s announcement was about how they would help. Just like idiots taking insurance yesterday when insurance companies wouldn’t pay out on forced shut down anyway.
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @NAY81035166 @toonmadmike @SkySportsPub @SkySports Finally, what ********. When did you think they’d support people, when everything was open last week. *******
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Coe
(@Lion_Hat) reported
@SkyUK how much would I be charged if I decided to cancel my existing broadband contract, even though I’ve only been a broadband customer for less than 3/4 months? The connection issues are a big problem and pretty disappointing too
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Anthony Wells
(@ant_wells) reported
@SkySportsNews Well this aged VERY badly for @SkySports - very very poor journalism. Don't rely on @thetimes for your stories, report the truth.
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Aaron
(@AaronSlack01) reported
@SkyHelpTeam @claudelittner This means nothing if the customer doesn't care about the new services you have added. I (and many others) will be leaving Sky at the end of the contract period.
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Gwilym JONES
(@gwilymj75) reported
@aarondhealey @BBCSport @SkySports There is never any talk about the middle east historical slave trade either.. Odd that.
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CMcK
(@Cmckbish) reported
@Lucyyplodocus @claudelittner @SkyUK If it goes up by more than a set % you can cancel in contract without charge. You would need to look up the terms.
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J
(@jenharp7) reported
@teresalee05 @claudelittner @SkyUK No consideration for long loyal customers. My sky landline was unclear for 3 years unable to use it but had to pay for it. 24 years I was a customer. No more…
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Lauren
(@complaintsbyloz) reported
@SkyHelpTeam I called this morning and reset my router which fixed the issue but now the connection isn’t reaching the upstairs of the house anymore? Any chance of a booster?
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bub
(@BurnsGerard) reported
@SkyHelpTeam @claudelittner Am assuming people can cancel with no penalty
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Craig Clark
(@ccinfogov) reported
@SkyHelpTeam @claudelittner But you haven't though, have you? Added value would be the customer paying the same price or less for more product. You've increased your price so there's no "added value" only an increased in cost based on the contracted services. What's Claude getting out of this approach?
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Julian Murray
(@MurrayJulian) reported
@SkySportsNews Skysports has such bad reporting even when the truth is in front of there eyes. They say there reports are still true. Never trust the Media!!!!