Sky Outage Report in Heanor and Loscoe, Derbyshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heanor and Loscoe, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heanor and Loscoe and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 15: Problems at Sky
Sky is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (51%)
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TV (27%)
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Wi-fi (11%)
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Total Blackout (6%)
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Phone (3%)
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E-mail (2%)
Live Outage Map Near Heanor and Loscoe, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Ilkeston, Nottingham, Heanor, Belper, Mansfield and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Wi-fi | ||
| Phone | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heanor and Loscoe, England
Latest outage, problems and issue reports in Heanor and Loscoe and nearby locations:
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Colin Shanks
(@colin_shanks) reported
from
West Bridgford, England
I hope @FA are using this lockdown time to look into how to make VAR useful and they’re not just gonna bring it back exactly the way it was next season... because it made this season really really shit. @BBCSport @SkySports @btsportfootball
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Mark Hefter
(@statts1971) reported
from
West Bridgford, England
@superdog1984 @toonmadmike @SkySportsPub @SkySports I’m so upset 😭 perhaps think before you tweet crap then
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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JCMedia
(@_JCMedia_) reported
from
Sandiacre, England
@Noah65556716 @SkySports Gets in a position. Bottles it. Becoming more and more frequent as he gets older. Course/leaderboard management is poor. Takes big stick and unnecessary risks, that ruins his round.
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𝙡𝙮𝙡𝙚
(@lylehubbard_) reported
from
Kimberley, England
Support your local, not SkySports.
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will mccormick
(@willymacc71) reported
from
Kimberley, England
Great #nffc win & no goodman or Prutton on @SkySports not a bad watch
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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Kris 'Ridgie' Ridge
(@goonerridge) reported
from
Clipstone, England
@SkyHelpTeam seeing as I can’t get through to anybody to cancel my package I’ll just go ahead and cancel my direct debit. Thanks for the help. 😉
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Richard Palmer
(@Begbie1983) reported
from
South Normanton, England
@SkyHelpTeam Already done this as per original tweet. Appears problem with router and engineer now assigned.
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@ArsenaII1) reported
@ArsenalBuzzCom @SkySports @SkySportsLyall Absolutely no one trusts sky sports anymore. Worst and last at everything.
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Ian
(@Barploy) reported
@SkyHelpTeam Broadband would be good. Promised it on 15 Nov and still waiting. Update is we should have an update by the end of Jan. Complete and utter car crash in terms of customer service. Come back virgin all is forgiven!
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Kathleen J T
(@KJTaylor_73) reported
@SkyHelpTeam Run umpteen line tests nothing works and there is an area issues. Not good service.
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Ryan
(@RyzDufc) reported
@SkyHelpTeam can you help me getting in to paramount+. I was logged in via sky - now it says I already have an account when logged in but won’t let me log in via sky
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Paul
(@8gzd8k76nM) reported
@legaltweeter2 @SkyHelpTeam I can’t see any reason why someone wouldn’t want to drop everything to resolve your issue after your very measured and charming message. ********
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Darran Ames
(@dbames2) reported
@SkyHelpTeam do you have any updates on the phone & broadband outage that seems to have hit the Lytham St Anne's area hard today? Our service vanished at 1415hrs. Your website is pretty vague and has no useful updates or possible ETAs.
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James Miller Associates
(@JMortgagesUk) reported
@SkyHelpTeam hi the peloton app on the glass keeps crashing the tv when logging into my profile? Is this a problem or just me?
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Metal_Ed666
(@Metal_ed666) reported
@ninja_nanny_ @SkyHelpTeam @SkyUK Strange who lots of problems since Xmas Eve for me
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🇬🇧 Jesse 😜
(@ninja_nanny_) reported
@SkyHelpTeam Thankyou, I think the problem was a faulty wire
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jordan brook
(@jordanbrook4) reported
@SkySports Makes me laugh how confident and big headed he is off the pitch. But so bad on it.