Sky Outage Report in Burton upon Trent, Staffordshire, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent Sky outage reports came from the following cities: Derby, Tamworth, Swadlincote, Burton upon Trent and Uttoxeter.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
TV | |
| Derby |
TV | |
| Derby |
TV | |
| Tamworth |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Sara Brown nffc
(@astonsazzle) reported
from
Aston-on-Trent, England
@SkyHelpTeam I’m a VIP customer I have no internet, this is a new hub delivered last month. Can’t watch sky demand, Netflix etc tried to call and a 20 min wait, what a joke!! 😡
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
Tried to ring @SkyHelpTeam, gave up after an hour, tried to message, it times out. Sent an email 5 days ago but still no response. I appreciate these are difficult times but this is just ridiculous. I just want to cancel my subscription. Can someone contact me please!!!
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Simon Aston
(@simonastonmusic) reported
from
Rolleston, England
Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@RondoEleven @f1broadcasting @BBCSport @FIAFormulaE @SkyUK @BBCRedButton Oh shit yeah !!! Forgot that the red button has a channel.
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Wendy Walpole
(@WalpoleWendy) reported
from
Moira, England
@SkyHelpTeam I haven’t been treated very well by Sky. They should have got back to me concerning my complaint as promised. Tried several attempts to resolve the issue in the correct manner & nothing has happened. Then see on social media that you are helping customers. So I am confused!!!
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Adam
(@AdKempy) reported
from
Burton upon Trent, England
@Debyoung76 @SkySports He buys fouls but don’t give him the chance. He gets fouled loads but if they don’t go down the refs don’t give, I know what I’d be doing, down every time.
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Leanne Box
(@Lea_Box) reported
from
Burntwood, England
@SkyHelpTeam Email down again!!! Second time in a month. Really not acceptable. Seriously going to be switching to another provider! 😡
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rachel parton
(@rachiearcher16) reported
from
Tutbury, England
@SkyHelpTeam I’ve had more problems with my internet since upgrading to better one than before!!! How is that possible!
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Daniel Hodson
(@daniel_hodson) reported
from
Burton upon Trent, England
I’d be extremely cautious to take @SkyUK broadband, 15 days now with no service, go live date 06/03.. still no sign of resolution #joke #lies #falsepromises
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Steve Smith
(@stevesmithdcfc) reported
from
Chellaston, England
I like Curtis Davis but he’s on Skysports again is he getting paid by Derby and Sky not bad if he is. 🤑🤑
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Leanne Box
(@Lea_Box) reported
from
Burntwood, England
@SkyHelpTeam Deleted app and reinstalled but still having the same problem
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Carl Goddard
(@CarlGoddard_) reported
from
Burton upon Trent, England
So my @SkyUK box suddenly stopped working today. No lights, nothing. Tried rebooting it at the Mains, nothing. Only a had this box a few Months after a previous fault. Trying to talk to @SkyHelpTeam on their message app and they are Sooo slow at replying!!
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Leicesterlad 🎅🏴🇬🇧
(@splinterdream) reported
from
Ellistown and Battleflat, England
For the neutral this fixture is generally shit but #SkySports love to big it up.....and it's live. No its embarrassing #MUNLIV #lcfc
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Stewart Coghlan
(@stewycog) reported
from
Whittington, England
@SkyHelpTeam can you tell me why I've not received my new sky remote control yet, having paid £3 for next day delivery and its been 5 days now, terrible service by sky.
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Alex Carlton
(@alexecarlton) reported
from
Swadlincote, England
Dear @SkySports. Never, ever build games up again. Regards.
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Wendy Walpole
(@WalpoleWendy) reported
from
Moira, England
@SkyHelpTeam Love your tweet & being a loyal customer need your help on this special day😉. Trying to sort out my account after experiencing some serious issues. So can we finally sort it out. Look forward to your solution & reply. 🥰🌈
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
@SkyUK broadband is HORRIFIC. Intermittent, and when there is a signal it’s poor. Think it’s time for a switch.
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chris graham
(@chrisblue1982) reported
from
Burton upon Trent, England
@SkySports is there a more bias commentator on Scots football than Andy walker You can actually here him gag and choke on anything he says Motherwell 1-0 down rangers dominating Andy walker MOTHERWELL NEED TO GET THERE PASSING GAME GOING **** off andy
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Alice Bombroff
(@SheepieStar123) reported
from
Coalville, England
@SkyHelpTeam Hi, we can't fet any internet at all from our Sky Q hub. Plus we can't sign in on the the sky website to test the broadband... not impressed with the price we are paying and having no internet..
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@LauraW1989) reported
@SkyHelpTeam I had a text from you on Sunday saying there was problem with my payment details on my mobile account. I updated my account details & a couple of hours a later I received an email to say there is a £5 penalty if I don’t pay my bill on time.
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Mark Ault
(@mark_ault) reported
@SkyHelpTeam is the sky website down?
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Justchill
(@Justchi75697712) reported
@SkySports Kaepernick knows his isn't good enough to be a starter so will do anything in his power to play the victim while actually never having to prove how bad he is! He still makes more money in a year than most do in a lifetime that way.
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Aaron Robinson
(@AaronRo00448431) reported
@SkySports I have zero interest in it, MLS is ****, and gets to much airtime as it is!!
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Victoria Simister
(@Simister82) reported
Ok @SkyHelpTeam you’re telling me my broadband is due to expire but it won’t let me view anything online 🥴 how do I fix this?!
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Tanya
(@_tanya_x) reported
@SkyHelpTeam I need to cancel my mums sky account. She hasn't been living at home for the past few months now and she won't be returning home. How do I cancel this without her password which she cannot remember. I have access to her account but can't cancel online
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Ian Wright
(@Ian_W_Wright) reported
from
Hackney, England
I know this is so dull but would be remarkable if I actually got @SkyHelpTeam / @SkyUK to actually respond to a customer complaint.
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Chris
(@CLane_89) reported
Hi @SkyHelpTeam - New customer today, tried to create a skyid but it's saying my email is already active?! When logging in with that email address I've got no account information. Signed up to Sky this morning?
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David John Bignall
(@dbignall85) reported
from
Liverpool, England
@SkyHelpTeam Hi, our Sky internet was working fine this morning and then it suddenly dropped and we can't get back online. Just wondering if there were any reported problems in the Liverpool/L9 area? Thanks
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Donna Jones
(@lifeasmrsjones) reported
@SkyHelpTeam A payment issue. I've even made a complaint which I was told would get a personal reply within 24hrs and that was 8 days ago!