Sky

Sky Outage Report in Burton upon Trent, Staffordshire, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Burton upon Trent come from postal codes DE13 and DE15.

Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.

Problems in the last 24 hours in Burton upon Trent, England

The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Sky Outage Chart in Burton upon Trent, Staffordshire, England 12/13/2025 14:40

December 13: Problems at Sky

Sky is having issues since 05:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Sky users through our website.

  1. Internet (61%)

    Internet (61%)

  2. TV (16%)

    TV (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (6%)

    Total Blackout (6%)

  5. E-mail (2%)

    E-mail (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Burton upon Trent, Staffordshire, England

The most recent Sky outage reports came from the following cities: Derby, Tamworth, Burntwood, Burton upon Trent, Swadlincote, Lichfield and Coalville.

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City Problem Type Report Time
United KingdomDerby TV
United KingdomTamworth TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV
United KingdomDerby TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Sky Issues Reports Near Burton upon Trent, England

Latest outage, problems and issue reports in Burton upon Trent and nearby locations:

  • andredfern Andrew Redfern (@andredfern) reported from Rosliston, England

    So hard to watch @SkySports soccer Saturday. Four truly awful pundits. All seems to think by repeating themselves makes them sound clever. @JeffStelling must be gutted.

  • Krowh68 Kate Whitehead (@Krowh68) reported from Uttoxeter, England

    @SkyHelpTeam when can we expect an internet service back in Uttoxeter?

  • crescent80 nicola manley (@crescent80) reported from Swadlincote, England

    @SkyHelpTeam why does my sky box keep losing signal and we have to switch box on and off , also the picture keeps freezing ?

  • kirkinho7 Kirk Davison (@kirkinho7) reported from Burton upon Trent, England

    @SkySports the sky sports scores app is terrible! Any chance of changing it back?

  • Mteasel67 mark teasel (@Mteasel67) reported from Burton upon Trent, England

    @SkyHelpTeam Hi, not very happy with your service at the moment 😠😠, contacted you yesterday via DM, Our Landline hasn't worked since Wednesday, your online diagnosis didn't help, you don't answer your phone, my wife is an NHS nurse and is also vulnerable1/2

  • MattShankly M. Shankly. W 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@MattShankly) reported from Lichfield, England

    @l_mountford123 @SkySports Had to turn it off. @BBC6Music is the only reason I don’t cancel our license fee direct debit but really, the BBC is so out of touch.

  • RitzNarshi Ritz (@RitzNarshi) reported from Lichfield, England

    I should also add that the Sky engineer said someone would call me about shielding and rebooking “within the next half an hour”. That was at least *3 hours* ago now. What are you doing to fix this @SkyHelpTeam ?

  • CarlGoddard_ Carl Goddard (@CarlGoddard_) reported from Burton upon Trent, England

    @SkyHelpTeam Hi. My internet connection is currently down. The middle light on my router is off. I've tried checking all connections and switching it off and on. Can you help or tell me who to contact?

  • NeilJones51 Neil Jones (@NeilJones51) reported from Fradley and Streethay, England

    Straight away Sky pundits saying Newcastle aren’t doing to bad in the premier league!?! We are awful but that’s alright apparently @SkySports are just awful and clueless

  • EamonnRams Gungey Gorman (@EamonnRams) reported from Willington, England

    Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊

  • Ry5ter Ryan Spooner (@Ry5ter) reported from Uttoxeter, England

    @SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"

  • coralhayward Coral Hayward (@coralhayward) reported from Hartshorne, England

    @SkyHelpTeam We’ve been trying to connect it for over 12 months I need an engineer to come & fix or just send me a new box

  • aliciaredfern Liss ✨ (@aliciaredfern) reported from Uttoxeter, England

    @SkyHelpTeam We have issues with our broadband.cutting out and middle light goes red.happens constantly and has done since we upgraded to this box. BT have been out and tested the line, put a new connection Portal in and it’s made no difference. They say our line is fine it must be the box!

  • jonnyseal04 Jonathan Seal (@jonnyseal04) reported from Ellistown and Battleflat, England

    @CulverDean @SkySportsPL @SkySports Don’t be silly kid, Sky Sports have never heard of Leicester ffs 🙄

  • pwyatt_bigmick Paul Wyatt 🦁 (@pwyatt_bigmick) reported from Swadlincote, England

    @SkyHelpTeam internet down in DE11

  • Hannorrr1 Hannah Rose łł (@Hannorrr1) reported from Swadlincote, England

    @SkyHelpTeam common occurrence that my sky box doesn't work at 3am...normally I would say this is a great way to not fall into the rabbit hole of a rubbish sleeping pattern but when you fancy watching some TV to go back to sleep to instead of resetting the sky box every morning

  • CAMBSHATTER Dale (@CAMBSHATTER) reported from Walton upon Trent, England

    @StuartKemp525 Sadly this journey of greed started the day the Premier League was formed and so much money sucked from the game into the pockets of the few. @SkySports are a massive part of the problem. Fans need to insist on getting our game back not just for the wealthy who can afford it!

  • StephenStorer23 Stephen Storer 🧣 (@StephenStorer23) reported from Swadlincote, England

    @dill1044 @SkySports Yo nobody is gunna understand what you just said, that is some broken English

  • kates_angell Kate Angell (@kates_angell) reported from Burton upon Trent, England

    @SkyHelpTeam hey, could I get some help on cancelling Sky TV but to keep Broadband please? Thank you!

  • joannecunngham Joanne Cunningham (@joannecunngham) reported from Moira, England

    @SkyHelpTeam Yes I have. I’ve deleted the my sky app & re installed, so now I’ve lost my piggy bank rolling data please help?

Sky Issues Reports

Latest outage, problems and issue reports in social media:

  • AuditorJames James (@AuditorJames) reported

    @Thomas_Langman @SkyHelpTeam Problem still not resolved in Lancashire. No internet for over 2 days now and no accurate updates

  • Lee91988304 Lee (@Lee91988304) reported

    Fan stadium displays are completely lost on tv directors. When they do decide to show them the directors choose to show a stupid close up shot and completely miss the display. Really annoys me as the fans have clearly gone to a lot of effort! Have a word @BTsports & @SkySports

  • 247Dom Dom Allen (@247Dom) reported

    @SkyHelpTeam Any update on this in BB2? Still down

  • DaveJBrooks84 Dave Brooks (@DaveJBrooks84) reported

    @SkyHelpTeam any news of Sky Broadband being down in Suffolk? Can see there has been a problem in the North West but can’t see any obvious problem in the South? Back to the old days of free view. Getting SkyGlass is the worst decision I ever made - less channels, glitchy and this

  • murphz1 Murph (@murphz1) reported

    Asking as a Christian here btw Why do professional footballers feel the need to pray as they walk onto the pitch? Never seen Lawyers, accountants , financiers shop, post office or train workers do it? @SkySports @BTsports

  • clancyc06 Clancyc06 (@clancyc06) reported

    @SkyHelpTeam Evening! Trying to get our Sky pin but to no avail,help needed please🫤

  • Jules_Ardrey Jules (@Jules_Ardrey) reported

    @SkyHelpTeam I’ve been trying to get in touch with Sky for the past 3 days regarding an order issue. Can someone assist please?

  • reeceditchfield reece ditchfield (@reeceditchfield) reported

    @SkyHelpTeam @PhilBLAHBLAH Resolved? Are you joking? Broadband still not working in Blackburn.

  • frenchieslave Julie (@frenchieslave) reported

    @SkyHelpTeam Thanks for responding, this was yesterday and broadband finally came on at 21:30-ish. Please advise how I can be reimbursed for the phone data I had to purchase to enable me to carry on wfh due to the outage

  • Elaine75031897 Elaine (@Elaine75031897) reported

    @SkyHelpTeam BB3 is still out I've had no Internet since early hours of yesterday morning I've unplugged everything and still nothing yet my neighbour from a few doors down as hers. Can you update us as soon as possible as this is shocking service