Sky Outage Report in Burton upon Trent, Staffordshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Burton upon Trent come from postal codes DE14 and DE13.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Burton upon Trent, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Burton upon Trent and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 16: Problems at Sky
Sky is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (55%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (5%)
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Phone (3%)
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E-mail (3%)
Live Outage Map Near Burton upon Trent, Staffordshire, England
The most recent Sky outage reports came from the following cities: Derby, Burton upon Trent, Swadlincote, Lichfield, Ibstock, Tamworth and Coalville.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
TV | |
| Derby |
TV | |
| Derby |
Total Blackout | |
| Derby |
Internet | |
| Burton upon Trent |
Wi-fi | |
| Burton upon Trent |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Burton upon Trent, England
Latest outage, problems and issue reports in Burton upon Trent and nearby locations:
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Stephen Storer 🧣
(@StephenStorer23) reported
from
Swadlincote, England
@dill1044 @SkySports Yo nobody is gunna understand what you just said, that is some broken English
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chris graham
(@chrisblue1982) reported
from
Burton upon Trent, England
@SkySports is there a more bias commentator on Scots football than Andy walker You can actually here him gag and choke on anything he says Motherwell 1-0 down rangers dominating Andy walker MOTHERWELL NEED TO GET THERE PASSING GAME GOING **** off andy
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Gungey Gorman
(@EamonnRams) reported
from
Willington, England
Norwich v Burnley, Seriously.... Norwich already down and Burnley are 10th, @SkySports you are ****.. ✊
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Joanne Cunningham
(@joannecunngham) reported
from
Moira, England
@SkyHelpTeam Yes I have. I’ve deleted the my sky app & re installed, so now I’ve lost my piggy bank rolling data please help?
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Wendy Walpole
(@WalpoleWendy) reported
from
Moira, England
@SkyHelpTeam Love your tweet & being a loyal customer need your help on this special day😉. Trying to sort out my account after experiencing some serious issues. So can we finally sort it out. Look forward to your solution & reply. 🥰🌈
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Simon Aston
(@simonastonmusic) reported
from
Rolleston, England
Shocking service from @SkyUK Want to charge me for an engineer visit to fix/replace the faulty equipment we’re hiring from them! And they can’t get here for a month (they expect people to be available during the day in the week) - no refund for loss of services!!!
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
@SkyHelpTeam I have this information. I’m not a retard. An hour on hold. Chat logs you out before you bother to respond and you don’t reply to emails. Give me a clue.
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Natalie || #SamBeard || ig envisionvirginracingfan
(@EnvisVirginFan) reported
from
Burton upon Trent, England
@RondoEleven @f1broadcasting @BBCSport @FIAFormulaE @SkyUK @BBCRedButton Oh shit yeah !!! Forgot that the red button has a channel.
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mark teasel
(@Mteasel67) reported
from
Burton upon Trent, England
@SkyHelpTeam Hi, not very happy with your service at the moment 😠😠, contacted you yesterday via DM, Our Landline hasn't worked since Wednesday, your online diagnosis didn't help, you don't answer your phone, my wife is an NHS nurse and is also vulnerable1/2
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Bailey Evans
(@BaileyEvans_9) reported
from
Abbots Bromley, England
I’ve been a nightmare for slamming incompetent firms (eg @ThreeUK @SkyUK etc) recently, but have to say the service I’ve just had @GreenFlagUK via my @NatWest_Help rewards account was absolutely TOP. Reported & resolved within an hour, with a top-class app to keep me posted 👏
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Gertrude Englebert 🇪🇺
(@Dedicated_Mole) reported
from
Burntwood, England
Tried to ring @SkyHelpTeam, gave up after an hour, tried to message, it times out. Sent an email 5 days ago but still no response. I appreciate these are difficult times but this is just ridiculous. I just want to cancel my subscription. Can someone contact me please!!!
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Sally Higginbotham
(@SallyannaSally) reported
from
Lichfield, England
Let me know if you get anywhere with @SkyUK @sianthompson21 My mum is having the same issue
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Neil Jones
(@NeilJones51) reported
from
Fradley and Streethay, England
Straight away Sky pundits saying Newcastle aren’t doing to bad in the premier league!?! We are awful but that’s alright apparently @SkySports are just awful and clueless
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Leicesterlad 🎅🏴🇬🇧
(@splinterdream) reported
from
Ellistown and Battleflat, England
For the neutral this fixture is generally shit but #SkySports love to big it up.....and it's live. No its embarrassing #MUNLIV #lcfc
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Kirk Davison
(@kirkinho7) reported
from
Burton upon Trent, England
@SkySports the sky sports scores app is terrible! Any chance of changing it back?
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Leanne Box
(@Lea_Box) reported
from
Burntwood, England
@SkyHelpTeam Deleted app and reinstalled but still having the same problem
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Stewart Coghlan
(@stewycog) reported
from
Whittington, England
@SkyHelpTeam can you tell me why I've not received my new sky remote control yet, having paid £3 for next day delivery and its been 5 days now, terrible service by sky.
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Ritz
(@RitzNarshi) reported
from
Lichfield, England
I should also add that the Sky engineer said someone would call me about shielding and rebooking “within the next half an hour”. That was at least *3 hours* ago now. What are you doing to fix this @SkyHelpTeam ?
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Ryan Spooner
(@Ry5ter) reported
from
Uttoxeter, England
@SkyHelpTeam She says: "Main box has live tv but no access to recording and can’t watch on demand or cinema. Mini box says no satellite signal. Both say connected and signal. Mini box when reset then says can’t find main box and to reset router (which I have done lots)"
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Wendy Walpole
(@WalpoleWendy) reported
from
Moira, England
@SkyHelpTeam I haven’t been treated very well by Sky. They should have got back to me concerning my complaint as promised. Tried several attempts to resolve the issue in the correct manner & nothing has happened. Then see on social media that you are helping customers. So I am confused!!!
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Breckon
(@SamBreckon93) reported
@SkyHelpTeam Constant problems on sky glass when trying to watch sky sports football red button. At first thought WiFi issues and then remembered whole of sky glass is WiFi and no issues with anything else. Happened last two times I've tried to watch #ineedhelp
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Scott Elliott
(@badgercop) reported
@SkyHelpTeam So the internet goes down 4 weeks ago and your customers are just meant to sit there not knowing what is wrong, whether it’s something internally, when it will be fixed? That’s ridiculous. Maybe it needs to get fed back that that isn’t really acceptable customer service.
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Sabina Ahmed
(@sabaone) reported
Does anyone know how to open the remote for Sky Glass to change batteries ? @SkyHelpTeam did point me to help page it said laying it flat pull in opposite direction , have tried it doesn’t work! Why oh why the design is rubbish of the remote while the tv is great
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Claire
(@BrizzleLass) reported
Anyone else in Bristol with @SkyHelpTeam lost internet? It went off at midnight can't get it working again. Their site says the South East will be down but we are a ways away from there.
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Alex McGreevy
(@AlexMcGreevy2) reported
@SkyHelpTeam @skytv usually call me twice a week now, asking why after 21 years I cancelled. They are absolutely clueless when it comes to customer service. Clueless. It’s verging on harassment now.
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Carrie
(@IamCarrieagain) reported
@BrizzleLass @SkyHelpTeam So frustrating. I watch TV via the Internet and my phone data signal is rubbish here. It felt very isolating
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Paul
(@PaulDavy177) reported
@SkyHelpTeam Gone from 60 plus Mb down to 5mb down in the last hour. What's with the connection #ineedhelp
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Greg
(@GCAT1717) reported
6 days since our @SkyUK broadband went down in High Wycombe. In 6 days, no apology, no explanation, no indication of when it will be fixed. Your constituents can’t work, do business, or help the community @SteveBakerHW. I think you may need to investigate! @SkyHelpTeam
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Ben Gross
(@BenGros30614023) reported
@Lynchy_RL @pamcat30 @wtf1official Thats what you call hypocrits..Everytime something happens to Lewis the race card will be played everybody has a meltdown enlarged by the bias Skysports team. When it happens to Max its like this is bad, but this is what you get or they somewhat deserved it..
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Annika Welker
(@annika_welker) reported
@SkyHelpTeam We’ve had issues with our internet for weeks and today the connection is pretty much non existent! What is happening?! I am not willing to pay for a service I’m not receiving.