Sky Outage Report in Heage, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Full Outage Map
E-mailProblems in the last 24 hours in Heage, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 21: Problems at Sky
Sky is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (64%)
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TV (13%)
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Wi-fi (12%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Heage, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Nottingham, Ilkeston, Mansfield, Chesterfield, Matlock, Ashbourne, Ripley and Sutton in Ashfield.
| City | Problem Type | Report Time |
|---|---|---|
 Derby |
Internet | |
| Derby |
Internet | |
| Derby |
TV | |
| Derby |
TV | |
| Nottingham |
TV | |
| Derby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Roberto Diniro
(@primmacoffee) reported
from
Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Holly
(@HM_Dec90) reported
from
Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Joanna
(@craftyandcute) reported
from
Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Jake Marriott
(@AmboManJake) reported
from
Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Chris Parker #StayHomeSaveLives
(@bangkokram) reported
from
Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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MayoSki
(@polocathasaigh) reported
from
Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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Christopher Harrison
(@Harrison83Chris) reported
from
Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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JayKyte
(@jaykyte) reported
from
Tibshelf, England
@SkyHelpTeam hi is there a problem in Tibshelf, our net is down
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ij matusiak
(@ireneusz18) reported
from
Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Daniel Buttar
(@danielbuttar) reported
from
Stapleford, England
Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic
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Cool Zombie
(@simcrowley66) reported
from
Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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Owen Summers
(@owensummers) reported
from
Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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Ade Gillman
(@adegillman) reported
from
Beeston, England
@SkyHelpTeam had sky Q installed today but no mini box as requested was delivered I called you at 9 am to review the call and still heard nothing back been a customer for over 25 yrs really poor customer service sadly
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Jamie whysall
(@Belgiantrance) reported
from
Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Louise Hillyer
(@LouLouRam) reported
from
Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Geraldine
(@pidgepie) reported
from
Beeston, England
@SkyHelpTeam It is working intermittantly, not very responsive. Have changed batteries but still slow or buttons not working. We have a new touch pad remote which is fine. But partner can only cope with the old one. I think it is literally wearing out.
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Terry 🏳️🌈🏳️🌈🏳️🌈
(@IP2guy) reported
from
Ipswich District, England
@StevenKelly82 @SkyUK @TalkTalk I had Talk Talk up until then, and I must say I was very happy with their service. Unfortunately, they only offered me their best deals once I'd decided to leave and they had notification from Now TV about the switch.
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🏳️🌈🏳️🌈Liam T 🏳️🌈🏳️🌈
(@LiamToolan133) reported
from
Milton Keynes, England
@MrBez1 @StevenKelly82 @SkyUK @TalkTalk I just cancelled my sky TV on Thursday been with them over 20yrs I have a smart TV with built in Freeview play but never used it as didn’t have a cable for the aerial so bought 1outta Asda £7 wow I loving Freeview it’s just the same as sky.
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Villa Fan 73
(@VillaFan4473) reported
from
Colchester, England
@SkyUK could you please help I’m with sky mobile but I need to change my number could you please help
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v3rng
(@vernongiles1959) reported
from
Trowbridge, England
Turned the TV on @SkySports 10 minutes ago, no sport discussed whatsoever, time to cancel this ****
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breenster & 🐶
(@breenster) reported
from
Wylam, England
@dbrereton @SkyUK Yes... but (and this is the issue) I cannot get through to anyone because the internet is too unstable & dealing in from a mobile is an indefinite wait
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Garreth
(@GarrethRoome) reported
from
Ballasalla, Malew
@manxgeorge @SkyHelpTeam Totally agree George the Sky Go boxes are a constant issue. The router is right next to the Sky Go box but because it has to connect to the Sky Q box it causes issues ALL the time. No issues when steaming on your phone. So frustrating.
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Doddsy
(@Doddsy9) reported
from
Stanley, England
@SkyHelpTeam I really need a WiFi booster the signal strength of my router is so poor I lose connection when I walk 10 steps into my living room
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Chris Overthrow
(@ChrisOverthrow) reported
from
Portsmouth, England
@munty1980 @SkySports I'm not a Liverpool fan but they did the job before the lockdown pretty much its not their fault that all the other teams are so crap this season. Seems purely salty from other teams who want to make any excuse.
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Richard Marshall
(@Richard59766607) reported
from
Narborough, England
@Joey7Barton @SkySports that’s why so called observation is blind he went down earlier with a injury @Carra23
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Stephen Hall 🏴👍
(@trech1) reported
from
Bilsthorpe, England
@SkySports The banner was not offensive flying it was perhaps in bad taste but that's better than murdering white people