Sky Outage Report in Heage, Derbyshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and tv.
Sky offers satellite television service as well as broadband internet and home phone service. Sky also operates a pay-TV service, including the Sky Sports channel which broadcasts Premier League games, which are also availble on the Sky Go video streaming service.
Problems in the last 24 hours in Heage, England
The chart below shows the number of Sky reports we have received in the last 24 hours from users in Heage and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Sky
Sky is having issues since 07:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Sky users through our website.
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Internet (62%)
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Wi-fi (15%)
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TV (13%)
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Total Blackout (5%)
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E-mail (3%)
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Phone (3%)
Live Outage Map Near Heage, Derbyshire, England
The most recent Sky outage reports came from the following cities: Derby, Nottingham, Kirkby in Ashfield, Sutton in Ashfield, Chesterfield, Matlock, Bakewell, Ilkeston and Mansfield.
City | Problem Type | Report Time |
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Internet | ||
TV | ||
TV | ||
TV | ||
Internet | ||
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Sky Issues Reports Near Heage, England
Latest outage, problems and issue reports in Heage and nearby locations:
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Jake Marriott (@AmboManJake) reported from Mansfield Woodhouse, England
@SkyHelpTeam @skytv I need help with my account! You’ve stuck ludicrous charges on my account for no apparent reason... Your telephone lines go dead despite telling me you value us #NHS folk 🙄 It’s impossible to speak with anyone! #GrumpyAmbulanceMan
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martin wall (@maxwaa) reported from Derbyshire, England
@SkyHelpTeam Did it ****.
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Jamie whysall (@Belgiantrance) reported from Alfreton, England
@SkyHelpTeam I've got a problem with the broadband in at home it's been on and off since yesterday tried all the reset tips and procedures still off any chance of an engineer please
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Joanna (@craftyandcute) reported from Derbyshire, England
Increasing #broadband costs while more people will be isolated and dependent on help from others whilst worrying where their money will be coming from doesn’t seem a particularly kind thing to do right now @SkyHelpTeam @SkyUK
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Geraldine (@pidgepie) reported from Beeston, England
@SkyHelpTeam I have an old style remote control not functioning properly. I'd like a replacement for a vulnerable member of the household or the ability explain by email or DM what the problem is. Thank you.
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MayoSki (@polocathasaigh) reported from Chesterfield, England
@SkyHelpTeam hi. Just like to report same problems in Chesterfield. S41 postcode. Tried to diagnosis but to no avail.
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ij matusiak (@ireneusz18) reported from Derbyshire, England
@Jamken22 @SkyUK Virgin went down a few days ago .. look out for the 5G conspiracy theory to be making the rounds ..
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@Nynaeve2k @SkyHelpTeam @SkyUK Also got an issue here. Orange light on router. DE45 area
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Owen Summers (@owensummers) reported from Awsworth, England
@SkyUK hi I’ve just installed sky Broadband and it is active. All devices are connecting fine apart from my Amazon echo dot, this isn’t connecting and I’ve spoken to @amazon who advised to speak to the provider. Please help ASAP!
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Christopher Harrison (@Harrison83Chris) reported from Ashford-in-the-Water, England
@lottytaylor @SkyHelpTeam Thanks for your reply. I’m surprised sky didn’t mention anything if that was going to be the issue especially at peak times
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Louise Hillyer (@LouLouRam) reported from Derbyshire, England
@SkyHelpTeam My subscription was entertainment, movies & sports. It was due for renewal this month. I asked for them to cancel the above but I still have sky broadband. My last payment for tv is mid March they didn't say when the channels cut off.
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Chris Parker #StayHomeSaveLives (@bangkokram) reported from Belper, England
I’ve got @SkyUK threatening me with charges if I don’t pay them next month. I’ve been trying to cancel since 25/3/20, 2 emails cancelling my contract, 2 promised call backs which never happened and 3 attempts over messenger. I’ve done my bit, time for them to sort it...
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Owen Summers (@owensummers) reported from Awsworth, England
@SkyHelpTeam Hi my Sky broadband router has orange lights on and isn’t working. Please help ASAP
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Roberto Diniro (@primmacoffee) reported from Chesterfield, England
@SkyHelpTeam I need help with my app please dm me.
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Jamie whysall (@Belgiantrance) reported from Alfreton, England
@SkyUK are you aware of Internet problems in Derbyshire at as all my WiFi keeps dropping... I reset it its OK for 20 minutes then the same thing happens again and again since yesterday afternoon. Thanks
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Cool Zombie (@simcrowley66) reported from Beeston, England
@SkySports Course it went ahead,all the toffs were there. The rules that apply to the rest of us never seem to apply to them
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// c o u l s o n // (@ZNC1993) reported from Sandiacre, England
Don Goodman has always been a ******* ****. Horrid person. Get rid @SkySports don’t need him in the game
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Daniel Buttar (@danielbuttar) reported from Stapleford, England
Fancy two @CardiffCityFC ex players and fans stating that’s a pen 🙄 Typical @SkySports @SkyFootball not showing any Forest support or commentary #HatersGonnaHate #YouReds #NFFC #Magic
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michael patrick morley (@therev1256) reported from Sutton in Ashfield, England
SkySports only have this idiot on because they can guarantee that he will make an absolute **** of himself every time he opens his mouth
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Holly (@HM_Dec90) reported from Derbyshire, England
@SkyHelpTeam also I'm curious why your virtual assistant says it is closed, but on the very page that lead me there it says "sky's messaging service is available 9am - 7pm. 7 days a week..."
Sky Issues Reports
Latest outage, problems and issue reports in social media:
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Tucker (@TheoneTucker) reported
@SkyHelpTeam I hope you reimburse the affected areas for loss of service while these works are undertaken.
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Neil Anderson (@TheBikeWanker) reported
@gadgetgirl73 @SkyHelpTeam Good luck, can be hair pulling getting issues resolved 😬🤞
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Alex Hulme 🌹 (@_AlexHulme_) reported
@virginmedia Taking the Mick right!? July 12th is when we are expected not to have intermittent service?! Next Monday... We haven't had internet for 12 hours now and it's going to be 6 days till it's back Going to look @SkyUK for internet now, nobody on our estate has had an issue with them.
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Rachel (@RMW28) reported
@SkyHelpTeam I have logged a complaint via his online account that I am able to access using the password I have on both occasions 😤
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Sipho Sibanda (@QueenSips) reported
What's with @SkyHelpTeam , their website you get referred to when you call in keeps hanging??can someone actually help?? Is anyone else getting frustrated with sky?
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Ralph Stears (@Ralph_Stears) reported
@SkyHelpTeam no sky service at all in the southeast currently... outage...?
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Rob Hutchings (@RobHutchings8) reported
@SkyHelpTeam @SkyUK @NetflixUK 2 weeks of non support from both when trying to activate/link my netflix account to sky. #passthebuck
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julie mller (@julesmiller127) reported
@SkyUK been holding on for an hour tonight to cancel my TV subscription. Spoke to someone on 38 mins who said hold on a minute, an hr in still listening to music/adverts. You go on the sky page and it gives you tel numbers to complain, what a joke! Seriously peed off!
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Adrian Stout (@flybiscuits) reported
@SkyHelpTeam Chased contact yet again at approx 2010hrs, message to be passed on to contact me before shift change at 2100hrs and you'll be staggered beyond belief that no call has been received. Race to the bottom of customer service? Think you've already won.
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Alex (@AA_utd) reported
@neilyboy67 @SkySports Are you stupid or just weren’t watching football a few years back?