TalkTalk Outage in Willoughby, Warwickshire, England

So I’ve had absolutely garbage WiFi from @TalkTalk & now we have changed providers we can’t even get through to anyone to cancel with them. Crap service and then you can’t even cancel

Constantly living on my 4g because @TalkTalk is so awful

@TalkTalk webchat service is awful. Trying to renew my contract online and remove the tv but it won't let me. After 25 mins of the person asking irrelevant questions and delaying I have up. Maybe time to look for a new provider I'm afraid 🤔🤔

@TalkTalk It would take a small book. It logs out constantly, pages never fully load, it’s utterly unusable. Been trying to set up mail forwarding but it never works

@TalkTalk I’m fuming with your company and you clearly don’t work to provide any service

DONT go with @TalkTalk for any sort of broadband deal! Their customer service is atrocious, their systems are ALWAYS down and I’m paying for pathetic Wi-Fi. We’ve all gone over our mobile data rates and I have been begging talk talk to help me for the past 3 weeks with no result

@TalkTalk do I need to cancel my subscription with #Virgin first or can you do that?

Mum found today that @TalkTalk are still charging her monthly bill for a contract she finished 8 months ago. She rang up, spoke to someone with poor levels of English and they told her there’s nothing they can do. Actually stealing her money. Don’t think so somehow!

@TalkTalk could I please have a contact number to speak to someone regarding issues with internet and tv. Thanks

@TalkTalk Can’t log me in due to tech issues

@TalkTalk I spent nearly 3 hours on the chat and I’m still paying for a service that does work correctly but I’m being told if I buy more kit it should make it better. That can’t be right

@TalkTalk I’m not in I’m at work now but I’m fed up of it going down

@TalkTalk I cancelled it. Weren’t here on time. Continued with @virginmedia as they don’t hang up on me mid conversation as they know how to communicate with their customers.

@TalkTalk Customer services seem to have no power to actually help! On the phone for an hour, left on hold, dropped line, then told we DO need an engineer for £40 that the site told us we didn’t need. So much faff and extra money we don’t have!!

@TheMarkTalbot @Robbill123 @GeoffRogersEU @Pilloque @HyperInertia @razisidd @britainelects Called The GPO to repair my phone in the 1970s phone working within 3 days. People used to complain that was too long! Line not working with TalkTalk a couple of years back over Christmas, over 2 weeks to get it back on and £50 compensation. Take me back anyway.

@TalkTalk Tbh, most of us would like to get decent speeds. Maxing out at 65mbs is just terrible. The UK infrastructure needs looking at.

Finally got through to someone who said they would cancel for me ....... also said I would receive email confirmation........ watch this space @TalkTalk

@TalkTalk My router is flashing orange and I have no internet . Help please !

@TalkTalk Yes it is and I just want to access my account to check what I am paying for. Can you please help me. Kath