TalkTalk Outage in Swindon, England

@TalkTalk we are entering day four where my parents have no internet or landline and trying to speak to a customer service person is impossible. Any suggestions?#terriblecustomerservice #talktalk #noservice

@TalkTalk Apart from it being slow, no other problems!

@TalkTalk I internet is disconnecting intermittently for most of the time in the day. Could you please fix it. I am tried of chasing your customer care.

@hispanista @TalkTalk I am having the same issue

@TalkTalk I am facing slowness and connectivity issue for more than a month but no proper fix has been applied. Really having a bad and negative experience.

@TalkTalk Hi team - I really need your help . My broadband is not working again since morning. Could you please take action on priority

@TalkTalk Thanks for the response but I still facing the problem of intermittent disconnection so please take the action on high priority.

@TalkTalk Can I get any response further, it's not working

@TalkTalk my internet is not working, and not getting response from your team.

@TalkTalk Hi Charlotte, thanks for getting back to me. After two hours of reboots & scanning for issues an automated test of my line from your helpline bizarrely resolved the issue.

@TalkTalk My broad band was connected since 24 of June but up till now it has never worked for a second. Now you guys are sending me the first bill despite the fact that reported it's not working.

@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk

@TalkTalk we've had 3 automated calls this morning so far, claiming to be from TalkTalk, saying our Internet line is to be disconnected. These calls are coming from different numbers 0121, 0126, 0128 codes so barring is not working!

@magicroundabout I spent 10yrs with TalkTalk. They get terrible reviews too but I never had a problem! People always share their negative experiences I guess.

@ThatTimWalker TalkTalk was the worst telecom company I ever had the misfortune to use (and I used to work in the industry).

@ThatTimWalker @didoharding Third time lucky? TalkTalk - £400k fine. Fail Test and Trace - £37b down the pan. Fail NHS? Arrogance, mediocrity and tone deafness make her a shoe in. We're circling the drain aren't we?

@TalkTalk No. I want this resolved publicly. The THREE previous times I've pm'd you in the past, about the same issues, you've denied any responsibility. Tell me what you plan to do

There is appalling customer service from some ISP's then there is downright utter shite like @TalkTalk

@TalkTalk @OpenreachHelp thanks to your incompetence I'm currently without any internet. Useless service

@TalkTalk @TalkTalkGroup Why is my Internet repeatedly dropping in and out in South Wales? Not good. Please advise. Wait... Don't tell me. There's no problem that you are aware of right? #customerexperience #customersatisfaction #Unhappycustomer 🤬🤡🤡

@TalkTalk @TalkTalk YOUR #ripoffbritain Just do the right thing! READ Mr Hamsa Hersi Review on Trustpilot AND THEN tell me WHAT YOUR going to do for him?! DO NOT SAME ME FAKE HELP GENERIC MESSAGES/REPLIES!!!

@TalkTalk is there an issue with your services in hartlepool north east ????????????

@TalkTalk Internet down in Chelmsford CM2 9HU. Is this a know issue?

@didoharding If you are appointed to run @NHSEngland then I can only imagine the angry backlash that will follow. Is it worth it just to fail upwards? Angry TalkTalk customers will have nothing on this.