TalkTalk Outage in Swindon, England

@TalkTalk we are entering day four where my parents have no internet or landline and trying to speak to a customer service person is impossible. Any suggestions?#terriblecustomerservice #talktalk #noservice

@TalkTalk Apart from it being slow, no other problems!

@TalkTalk I internet is disconnecting intermittently for most of the time in the day. Could you please fix it. I am tried of chasing your customer care.

@hispanista @TalkTalk I am having the same issue

@TalkTalk I am facing slowness and connectivity issue for more than a month but no proper fix has been applied. Really having a bad and negative experience.

@TalkTalk Hi team - I really need your help . My broadband is not working again since morning. Could you please take action on priority

@TalkTalk Thanks for the response but I still facing the problem of intermittent disconnection so please take the action on high priority.

@TalkTalk Can I get any response further, it's not working

@TalkTalk my internet is not working, and not getting response from your team.

@TalkTalk Hi Charlotte, thanks for getting back to me. After two hours of reboots & scanning for issues an automated test of my line from your helpline bizarrely resolved the issue.

@TalkTalk My broad band was connected since 24 of June but up till now it has never worked for a second. Now you guys are sending me the first bill despite the fact that reported it's not working.

@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk

@TalkTalk we've had 3 automated calls this morning so far, claiming to be from TalkTalk, saying our Internet line is to be disconnected. These calls are coming from different numbers 0121, 0126, 0128 codes so barring is not working!

@magicroundabout I spent 10yrs with TalkTalk. They get terrible reviews too but I never had a problem! People always share their negative experiences I guess.

@SkatinLis @TalkTalk Same here, support is unbelievable no response on time. Half the time apologies but nothing get resolved.

@Jarzyginated @TalkTalk You are lucky, I'm waiting for my issue to be resolved for last 5 months

Is it just me, or is anyone else's phone and internet down in the #Bournemouth area, and been down for some time? @TalkTalk @Bournemouthecho

@foxirving @TalkTalk If you still not started with #talktalk switch to another now. I'm having nightmare with the service. #everylittlehelps

@TalkTalk You can't answer any messages why do you give broken #Promises to your #Customers

@TalkTalk you gave me a dodgy router, now you've replaced it your threatening to charge me £50 unless I return the broken one ? I've had nothing but grief from day one, I wish I'd never left BT

@TalkTalk Nothing changed in my home in 2 weeks, every 12 hours or so my internet drops off. Sometimes my hub needs to reaqcuire, others it doesn't. My connection through your status me tells there is no issue with your network. Connection currently 5% of min. Please fix this.

Talk talk helping you stay connected? I literally have to restart my router to do anything. Horrible speeds for months since I joined. Can you suggest anything? @TalkTalk

@TalkTalk hi my internet has been really bad for the past month or so, I’ve been getting around 10Mbps download speed when I normally get 30-40Mbps consistently

@TalkTalk can’t seem to get a technical issue sorted out. Spent 6 hours on line chat on 14/2/21. Then most of the day 15/2/21. Promised a call back on 21/2/21 and still waiting!