TalkTalk Outage in Swindon, England

@TalkTalk Hi Charlotte, thanks for getting back to me. After two hours of reboots & scanning for issues an automated test of my line from your helpline bizarrely resolved the issue.

@TalkTalk My broad band was connected since 24 of June but up till now it has never worked for a second. Now you guys are sending me the first bill despite the fact that reported it's not working.

@TalkTalk I cannot believe the appalling service I have received from you... I have been lied to and my switch was due to happen yesterday and nothing works.your response was absolutely shocking and no/one would help or take responsibility #talktalkbroadband #dontswitchtotalktalk

@TalkTalk we've had 3 automated calls this morning so far, claiming to be from TalkTalk, saying our Internet line is to be disconnected. These calls are coming from different numbers 0121, 0126, 0128 codes so barring is not working!

@magicroundabout I spent 10yrs with TalkTalk. They get terrible reviews too but I never had a problem! People always share their negative experiences I guess.

@TalkTalk I phoned up to renew. Found out the price was higher than if I was a new customer during the call. I said I wanted the same price and the operator claimed it was too late to stop.

Like banging your head against a brick wall with @TalkTalk over the phone. Awful, just awful.

@TalkTalk Since I’ve been with you tbh so slow and stuttery internet! Very poor router strength! Will be looking to change providers in the next couple of days.

@TalkTalk fibre is that bad that i get better streaming using @EE 4g to watch live football! #byebyetalktalk

@TalkTalk absolutely awful service from TalkTalk leaving my grandparents without WiFi for nearly a week and never calling back to get it sorted!! How can a company pride themselves in being for everyone when they don’t even care enough to call back - absolutely horrific😡

@TalkTalk Can’t log me in due to tech issues

@TalkTalk I spent nearly 3 hours on the chat and I’m still paying for a service that does work correctly but I’m being told if I buy more kit it should make it better. That can’t be right

@TalkTalk I’m not in I’m at work now but I’m fed up of it going down

@TalkTalk I cancelled it. Weren’t here on time. Continued with @virginmedia as they don’t hang up on me mid conversation as they know how to communicate with their customers.

@TalkTalk Customer services seem to have no power to actually help! On the phone for an hour, left on hold, dropped line, then told we DO need an engineer for £40 that the site told us we didn’t need. So much faff and extra money we don’t have!!

@TheMarkTalbot @Robbill123 @GeoffRogersEU @Pilloque @HyperInertia @razisidd @britainelects Called The GPO to repair my phone in the 1970s phone working within 3 days. People used to complain that was too long! Line not working with TalkTalk a couple of years back over Christmas, over 2 weeks to get it back on and £50 compensation. Take me back anyway.

@TalkTalk Tbh, most of us would like to get decent speeds. Maxing out at 65mbs is just terrible. The UK infrastructure needs looking at.

Finally got through to someone who said they would cancel for me ....... also said I would receive email confirmation........ watch this space @TalkTalk

@TalkTalk My router is flashing orange and I have no internet . Help please !